Location: London, United Kingdom
Workplace: hybrid
About Global University Systems
Global University Systems (GUS) is one of the world's leading education groups, bringing together a diverse network of higher education institutions, academic partners and student recruitment organisations across multiple countries.
With more than 11,000 colleagues and 36 academic institutions worldwide, we combine global scale with an entrepreneurial mindset, creating opportunities to innovate, grow and make an impact. As an ambitious international organisation, we continue to evolve, invest and expand, giving our people the chance to help shape what comes next and to change lives through education.
The Role
We are looking for a highly organised and relationship-focused Post-Acquisition Project Manager to join our growing Value Creation team.
Acquisitions are a critical part of GUS's growth strategy. This role will ensure newly acquired institutions transition smoothly from transaction completion into operational ownership, helping deliver a structured and successful integration experience.
You'll act as the central coordinator during the first stages of ownership, working across finance, legal, governance, compliance, technology, operations and leadership teams to ensure completion actions are delivered, obligations are met and integration activities stay on track.
This is a role for someone who enjoys bringing order to complexity, building relationships across multiple stakeholder groups and making sure important projects move forward at pace.
You'll have significant visibility across the organisation and will work closely with senior stakeholders involved in acquisitions and portfolio management.
What you'll be doing
Owning and coordinating post-acquisition integration plans for newly acquired institutions.
Managing post-completion activities and ensuring all transaction-related actions are completed on time.
Coordinating activity across finance, legal, regulatory, governance, compliance and operational workstreams.
Tracking completion conditions, obligations and key milestones following acquisition close.
Establishing governance processes, reporting structures and project tracking tools.
Managing project plans, dependencies, risks and issue logs.
Producing regular progress updates for senior stakeholders and leadership teams.
Supporting board, governance and regulatory transition activities where required.
Acting as a key point of contact between GUS teams and newly acquired institutions.
Supporting the handover from transaction delivery into longer-term value creation programmes.
Leading or supporting specific transformation and integration projects across the portfolio.
Driving accountability and ensuring actions are completed by relevant stakeholders.
What we're looking for
You will be an experienced project professional who is comfortable operating across multiple workstreams and stakeholder groups, particularly within acquisition, integration or transformation environments.
Ideally, you will bring:
5-10 years' experience in project management, integration, transformation, PMO or M&A environments.
Experience within a private equity-backed business, consolidator, consulting firm, corporate development team or acquisitive organisation.
Strong programme and project management skills, including planning, governance and reporting.
Experience coordinating cross-functional stakeholders across finance, legal, compliance, operations and leadership teams.
Excellent communication and relationship-building skills.
A structured approach to problem-solving and managing competing priorities.
Strong risk management and organisational skills.
The ability to bring clarity and momentum to complex projects.
Experience supporting integration, carve-out, transformation or post-merger activities.
Confidence working with senior stakeholders and executives.
Experience within education is not essential. We are particularly interested in individuals who have worked in environments where acquisitions, integrations and organisational change are a regular part of business operations.
What you'll gain
This is an opportunity to join a newly forming Value Creation team and play a key role in supporting GUS's acquisition strategy. You'll gain exposure to high-profile transactions, work closely with senior leaders and help shape how acquisitions are successfully integrated across a global education group.
What we offer:
Hybrid working -
most roles offer hybrid or flexible arrangements to support work-life balance.
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Private Medical Insurance (T&C's apply) -
prioritising your wellbeing with speedy access to healthcare whenever you need support.
25 days annual leave plus bank holidays -
time to rest, recharge, and balance life beyond work.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Eye Care Vouchers -
support for regular eye tests and essential eyewear.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
Refer a Friend Scheme for staff members (T&C's apply) -
earn rewards for helping us bring great talent into the team
If you feel this is the role you are looking for, please click below to apply for the role!
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed
here
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany.
The opportunity:
Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did.
It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities.
You'll join the
Product Analytics team
, a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role.
About the product:
The experimentation app is built on the Grafana App Platform:
Frontend:
a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels.
Backend:
Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management.
Feature flags:
integration with
OpenFeature
and the
OpenFeature Remote Evaluation Protocol (OFREP)
, Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator.
Statistics engine:
a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations.
Data:
experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources.
AI:
experiment authoring assisted by
Grafana Assistant
, which discovers relevant data and drafts the experiment configuration for a human to review.
What You’ll be doing:
Evolve the experimentation app from internal tool to product.
Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration.
Build the experimentation experience.
Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers.
Make instrumentation easier to adopt and trust
. Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts.
Connect experiments to the rest of Grafana’s user-experience stack.
Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see
why
a variant won, not only
that
it won.
Harden the statistics and analysis path.
Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results.
Use AI where it genuinely helps.
Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments.
Raise the engineering bar.
Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation.
Own what you ship.
Take part in on-call for the services you build, and support the internal teams that run experiments on them.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team.
Strong full-stack engineering experience.
You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices.
Experience building an in-house platform or integrating existing experimentation and A/B testing platform
(for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform).
Product and data intuition.
You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery.
Technical ownership.
You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively.
Operational responsibility.
You’ve been on call, supported software in production, and know how to make systems observable and debuggable.
Pragmatic AI usage.
You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed
and
quality.
Clear communication.
You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment.
Bonus Points For:
Hands-on experience with feature flags and OpenFeature.
A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch.
Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps.
Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes.
Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment.
Open source contribution or maintainership.
Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab.
Compensation & Rewards:
In Germany, the base compensation range for this role is €
100,000 - €125,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany.
The opportunity:
Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did.
It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities.
You'll join the
Product Analytics team
, a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role.
About the product:
The experimentation app is built on the Grafana App Platform:
Frontend:
a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels.
Backend:
Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management.
Feature flags:
integration with
OpenFeature
and the
OpenFeature Remote Evaluation Protocol (OFREP)
, Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator.
Statistics engine:
a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations.
Data:
experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources.
AI:
experiment authoring assisted by
Grafana Assistant
, which discovers relevant data and drafts the experiment configuration for a human to review.
What You’ll be doing:
Evolve the experimentation app from internal tool to product.
Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration.
Build the experimentation experience.
Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers.
Make instrumentation easier to adopt and trust
. Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts.
Connect experiments to the rest of Grafana’s user-experience stack.
Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see
why
a variant won, not only
that
it won.
Harden the statistics and analysis path.
Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results.
Use AI where it genuinely helps.
Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments.
Raise the engineering bar.
Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation.
Own what you ship.
Take part in on-call for the services you build, and support the internal teams that run experiments on them.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team.
Strong full-stack engineering experience.
You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices.
Experience building an in-house platform or integrating existing experimentation and A/B testing platform
(for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform).
Product and data intuition.
You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery.
Technical ownership.
You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively.
Operational responsibility.
You’ve been on call, supported software in production, and know how to make systems observable and debuggable.
Pragmatic AI usage.
You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed
and
quality.
Clear communication.
You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment.
Bonus Points For:
Hands-on experience with feature flags and OpenFeature.
A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch.
Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps.
Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes.
Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment.
Open source contribution or maintainership.
Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab.
Compensation & Rewards:
In Spain, the base compensation range for this role is €85
,000 - €107,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany.
The opportunity:
Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did.
It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities.
You'll join the
Product Analytics team
, a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role.
About the product:
The experimentation app is built on the Grafana App Platform:
Frontend:
a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels.
Backend:
Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management.
Feature flags:
integration with
OpenFeature
and the
OpenFeature Remote Evaluation Protocol (OFREP)
, Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator.
Statistics engine:
a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations.
Data:
experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources.
AI:
experiment authoring assisted by
Grafana Assistant
, which discovers relevant data and drafts the experiment configuration for a human to review.
What You’ll be doing:
Evolve the experimentation app from internal tool to product.
Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration.
Build the experimentation experience.
Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers.
Make instrumentation easier to adopt and trust
. Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts.
Connect experiments to the rest of Grafana’s user-experience stack.
Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see
why
a variant won, not only
that
it won.
Harden the statistics and analysis path.
Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results.
Use AI where it genuinely helps.
Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments.
Raise the engineering bar.
Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation.
Own what you ship.
Take part in on-call for the services you build, and support the internal teams that run experiments on them.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team.
Strong full-stack engineering experience.
You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices.
Experience building an in-house platform or integrating existing experimentation and A/B testing platform
(for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform).
Product and data intuition.
You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery.
Technical ownership.
You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively.
Operational responsibility.
You’ve been on call, supported software in production, and know how to make systems observable and debuggable.
Pragmatic AI usage.
You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed
and
quality.
Clear communication.
You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment.
Bonus Points For:
Hands-on experience with feature flags and OpenFeature.
A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch.
Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps.
Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes.
Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment.
Open source contribution or maintainership.
Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab.
Compensation & Rewards:
In Ireland, the base compensation range for this role is
EUR 107,000
- EUR 134,000
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany.
The opportunity:
Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did.
It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities.
You'll join the
Product Analytics team
, a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role.
About the product:
The experimentation app is built on the Grafana App Platform:
Frontend:
a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels.
Backend:
Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management.
Feature flags:
integration with
OpenFeature
and the
OpenFeature Remote Evaluation Protocol (OFREP)
, Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator.
Statistics engine:
a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations.
Data:
experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources.
AI:
experiment authoring assisted by
Grafana Assistant
, which discovers relevant data and drafts the experiment configuration for a human to review.
What You’ll be doing:
Evolve the experimentation app from internal tool to product.
Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration.
Build the experimentation experience.
Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers.
Make instrumentation easier to adopt and trust
. Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts.
Connect experiments to the rest of Grafana’s user-experience stack.
Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see
why
a variant won, not only
that
it won.
Harden the statistics and analysis path.
Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results.
Use AI where it genuinely helps.
Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments.
Raise the engineering bar.
Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation.
Own what you ship.
Take part in on-call for the services you build, and support the internal teams that run experiments on them.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team.
Strong full-stack engineering experience.
You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices.
Experience building an in-house platform or integrating existing experimentation and A/B testing platform
(for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform).
Product and data intuition.
You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery.
Technical ownership.
You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively.
Operational responsibility.
You’ve been on call, supported software in production, and know how to make systems observable and debuggable.
Pragmatic AI usage.
You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed
and
quality.
Clear communication.
You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment.
Bonus Points For:
Hands-on experience with feature flags and OpenFeature.
A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch.
Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps.
Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes.
Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment.
Open source contribution or maintainership.
Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab.
Compensation & Rewards:
In the UK, the base compensation range for this role is £94
,000 - £118,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Porto
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Porto Site Lead to support our mission.
This role is based in Porto, Portugal and operates on a hybrid work model (in-office 3 days per week).
ABOUT THE TEAM
Trust & Safety keeps Patreon welcoming and fair, so creators and their fans can connect and creativity can thrive. We set clear standards and act quickly and consistently when something's off.
Porto is our main Trust & Safety hub in Europe, where a significant share of our safety work gets done. It's a close-knit, multidisciplinary team of content specialists, project and program managers, vendor managers and policy experts, sharing the office with colleagues in Support, Fraud and Compliance. As Patreon grows into a place where fans discover new creators and communities, the work done in Porto matters more than ever.
ABOUT THE ROLE
We're looking for an experienced operations leader to run Trust & Safety in European hours and lead our Porto site.
As T&S Operations Lead, you'll own how well Porto runs: healthy queues, targets met, smooth handoffs to our US team, and a team that knows what's expected and how they're doing. Operational excellence, team enablement, and capacity planning are at the heart of the job.
You'll be the senior operations leader on site from day one, with a direct report focused on operations enablement and a scope built to grow as Porto does, including leading more of the site's team over time. You'll work hand in hand with our global Trust & Safety leaders on policy, quality, tooling, and partner management, and bring Porto's perspective into the decisions that shape how we keep Patreon safe.
As Porto’s Site Lead, you’ll represent the whole office, not just T&S. You'll serve as Porto’s site representative: chairing the Porto Leadership Council, partnering with Workplace/HR, and bringing the needs of Compliance, Fraud, Support Experience, and T&S into site-wide decisions.
WHAT YOU'LL DO
- Run European-hours operations to target. Co-own queue health, review rates and service levels with the leaders of each safety area while Porto is online. Spot drift early, fix what you can, and escalate the rest with a clear owner and timeline.
- Plan capacity. Work with the leaders of each safety area and our program managers to build monthly capacity plans across our in-house team, outsourcing partners and automation, and rebalance work when volume shifts.
- Deliver on our targets, and find out why we miss. The leaders of each safety area set targets for their work and agree them with you. You'll be the single place those goals come together for Porto: deliver them on the ground, track progress, coach the team, and dig into root causes when we miss on efficiency or quality, then bring back what you learn.
- Raise the bar on how we operate. Co-own the playbooks, training and workflow changes our safety-area leaders and program managers design, lead their rollout in Porto, and measure the impact on quality, handle time and backlog.
- Keep work moving between Europe and the US. Make sure escalations, incidents and open work hand off cleanly across time zones, so nothing stalls or drops.
- Lead incidents in European hours. Contain issues using our playbooks, make the call when a decision can't wait, and hand off with full context.
- Look after the team. Make sure people doing high-exposure work have the rotation, breaks and support they need, notice early signs of strain, and involve people before changes that affect them.
- Lead the site. Chair the Porto Leadership Council, bringing together every team in the Porto office, from Support to Fraud and Compliance. Be Porto's voice with US leadership, and build a culture where people feel connected and recognized.
- Grow Porto's team and leaders. Develop your direct report and the site's emerging leaders, and help Porto keep a strong mix of specialist, project, program, and policy talent.
WHAT YOU'LL OWN
- Your call, for Trust & Safety in Porto: running our operations day-to-day in European hours. That includes keeping work flowing when volume spikes, covering absences, containing incidents using our playbooks, and setting the team's operating rhythm. Other teams in the office keep their own leadership.
- Your call, for the Porto site: the Porto Leadership Council’s agenda and how Porto shows up with Execs and US leadership. Other non-T&S teams keep their own leadership. You align and represent them, you don’t manage them.
- Agreed with the leaders of our safety areas: the targets they set for their work, monthly capacity plans, shifting work between areas, and workflow changes that affect enforcement decisions.
- Owned by partners, with your input: policy and enforcement standards, quality standards, HR matters and vendor contracts. You'll have a strong voice in all of them.
ABOUT YOU
- 8+ years leading content moderation, Trust & Safety or customer support operations. Whether in-house or at an outsourcing partner, you've run the people, targets, and quality of a content or customer-facing team. Workforce management and quality leadership in those settings count too.
- You have a track record of moving the numbers. You've owned throughput, quality, and service-level goals for an operations team, built capacity plans, and delivered measurable improvements you personally drove.
- You've scaled operations with outsourcing partners or automation.
- You lead with clarity and fairness. You set expectations, give direct feedback with care, and stay calm when things get hard.
- You work well across teams. You've led alongside teams you don't manage, and you know when to decide and when to align.
- You're fluent in English. Portuguese is a strong plus.
- You're based in Porto, or ready to relocate. We'll support your move.
NICE TO HAVE
- Trust & safety experience, especially with EU/UK online-safety rules.
- Experience leading a site or office in Portugal or elsewhere in Europe.
- Experience with AI-assisted moderation or quality programs.
WHAT SUCCESS LOOKS LIKE IN YOUR FIRST YEAR
- Review rates and handoffs in European hours are consistently on target.
- T&S has a clear, reviewed capacity plan, updated monthly.
- Quality findings turn into action within 90 days.
- The Porto Leadership Council meets on a regular cadence with agreed site priorities.
- The Porto team feels more connected and more confident in where they're headed.
WHY JOIN
- Lead a site. Shape how our main Trust & Safety hub in Europe runs, with real decision rights from day one.
- Room to grow. A clear path to leading more of Porto's team as the site grows.
- Meaningful work. Help keep a community of millions of creators and fans safe.
- Life in Porto. One of Europe's most livable cities, on the Atlantic coast.
HOW TO APPLY
Along with your CV, answer one short question (a few sentences is plenty): tell us about an operation you led. How many people, what volume, and one metric you improved? If one of our recruiters reached out to you, we'll cover this in your first call instead.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
ABOUT PATREON
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, vacation leave, company holidays and recharge days, lifestyle stipends, learning and development stipends, patronage, parental leave and sick leave, and pension with an employer contribution.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with Portugal and EU pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Compensation: €4,116 – €6,183 per month (gross base salary), paid on a 14-month basis (total annual cash compensation: €57,633 – €86,562). Final placement within the cash range is determined by skills, experience, and alignment with Patreon's internal pay bands. This role is also eligible for equity compensation.
About the Role As Engineering Manager for the Subledger team, you will own the system of record for every financial transaction at Hopper, driving accurate reporting and reconciliation across all money movements in our ecosystem. • От 8 лет в разработке ПО, включая от 2 лет управления инженерами;
УдалённоseniorПроживание в Eastern или Central time zone и ежедневное пересечение с финансовой и инженерной командами; What would your day-to-day look like Own and manage the subledger platform with an outcomes-based mindset, serving as the primary point of contact for technical, accounting, and operational topics related to transaction recording and reconciliation Lead, grow, and mentor a team of engineers, setting technical direction and championing correctness in a system where every entry must balance Drive the architecture of the subledger, evolving the current design toward simplicity and scalability through sound abstractions and automation Ensure all money movements across booking and post-booking flows are accurately accounted for, with full traceability from source event to financial report Build strong, senior-level relationships with Finance and Accounting, translating accounting requirements into system design and surfacing technical constraints early Partner with the Payments, Bookings, Post-Booking, and Data teams that integrate with the subledger, aligning on contracts, data models, and migration paths Identify and act on opportunities to reduce manual reconciliation effort, close reporting gaps, and eliminate classes of discrepancies at the source Track KPIs such as reconciliation accuracy, unmatched transaction rates, close-cycle timelines, and system reliability, and lead recurring reviews with Finance and engineering leadership An ideal candidate has 8+ years of software engineering experience, including 2+ years managing engineers, with fintech, payments, or financial systems experience a plus Experience designing and operating high-volume transactional systems where correctness, idempotency, and auditability are critical Working knowledge of accounting fundamentals, including double-entry bookkeeping, ledgers and subledgers, reconciliation, and the financial close process, and the ability to apply them to system design A systems-minded approach to architecture, favoring clear invariants, clean abstractions, and automation over one-off fixes, plus experience leading large refactors or migrations of production financial systems Clear communication with both accountants and engineers, including the ability to explain technical trade-offs to non-technical stakeholders Strong organization and self-direction in a high-growth environment Based in the Eastern or Central time zone, with daily overlap across the Finance, Accounting, and engineering teams you partner with Perks and benefits of working with us Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages Hopper covers 100% of the premiums for group insurance plan Hopper offers life, short term and long term disability coverage HSA that covers eligible medical and dental expenses All employees and dependents have access to Dialogue's telemedicine services, anytime, anywhere All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay Please ask us about our very generous parental leave, much above industry standards!
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are looking for a Security GRC Lead to own security governance, risk, and compliance across Payward's acquisitions. You will be the accountable owner for bringing each acquired company from its own control environment into ours, working with the M&A Technology Team from diligence through to either full platform migration or steady-state coverage under our central program.
Payward acquires and integrates companies continuously, across multiple jurisdictions and regulatory regimes. Every target arrives with its own controls, its own maturity level and its own audit history, and every one enters our financial statement audit scope on a timeline set by the deal rather than by readiness. Today that work competes for the same people who run controls for the parent company. This role exists so that it has a dedicated owner.
This is a build role to uphold the repeatable process for assessing an acquired company against our security baseline, mapping its controls into our compliance frameworks,and setting remediation milestones a newly acquired team can realistically hit. You will then run it, deal after deal, and you are accountable for the work getting done.
THE OPPORTUNITY
- Assess each acquisition target against Payward's security baseline, during diligence where deal timelines allow and immediately post-close otherwise
- Map the acquired company's existing controls to Payward's control framework, and identify gaps against the external frameworks the entity falls under once in scope
- Score control maturity at the entity level and document the basis for each score
- Define remediation milestones that are achievable for the acquired team's size and maturity, sequenced by risk reduction rather than by framework order
- Track milestones to closure and report status to Security GRC leadership and the M&A Technology Team
- Recommend the endpoint for each entity: full migration onto Payward platforms, or uplift to a maturity level the central program can absorb
- Load acquired-entity risks into the enterprise risk register and keep them current
- Prepare acquired entities for inclusion in external audit scope, including evidence collection and walkthrough support
- Act as the Security GRC point of contact for acquired-entity leadership, finance, and internal audit
- Maintain policy coverage for acquired entities, including building entity-specific policy libraries where the parent policy set does not apply cleanly
- Feed recurring findings back into the diligence process, so later deals are assessed against known patterns
- Document the onboarding process so that it is repeatable and not dependent on one person
WHAT WILL YOU DO
- Target Assessment
- Review target security posture during diligence: control environment, identity and access management, infrastructure, third-party dependencies, and prior audit or examination history
- Produce a written assessment of each target against the Payward security baseline, separating the risks that matter to the deal from those that matter to steady-state operations
- Give the M&A Technology Team and deal sponsors a clear read on what integration will cost in control remediation terms
- Control Mapping and Framework Onboarding
- Map acquired controls to Payward's framework and to the external frameworks the entity becomes subject to
- Identify which parent-company controls extend to the entity as they are, which need an entity-specific variant, and which have no equivalent at all
- Build the entity's policy library where the parent policy set does not cover it
- Remediation and Milestones
- Set milestones the acquired team can meet, each with a date, an owner, and a stated risk reduction
- Sequence work so that the highest-risk gaps close first rather than the easiest ones
- Run the cadence for tracking remediation and escalating overdue or material risks Prepare proposed risk acceptances, including the rationale and compensating controls, and present them to leadership for decision
- Program Integration
- Prepare entities for external audit inclusion and support fieldwork
- Keep acquired-entity risk visible in the enterprise risk register and in Security GRC reporting
- Hand each entity over to central GRC coverage once its maturity supports it, with the handover documented
- Integrate 3rd parties and vendors into Payward
WHAT YOU BRING
- 5-7+ years in security governance, IT risk, or compliance, including regulated financial services, fintech, or virtual asset environments
- Direct experience onboarding an acquired company into an existing controls or compliance program. This is the core of the role
- Working knowledge of SOX/ICFR IT general controls and what external auditors accept as evidence
- Experience with at least two of ISO 27001, SOC 1, SOC 2, and PCI DSS, including mapping controls across frameworks
- Ability to assess control maturity and set remediation plans the receiving team completes, including teams below Payward's maturity level
- Hands-on delivery: you write the scope, collect the evidence, and close gaps yourself when needed
- Sound judgment on priorities with incomplete information, and the sense to escalate decisions that need leadership
- Ability to build working relationships with control owners in IAM, infrastructure, and engineering
- Ability to translate control gaps into risk language that deal teams and executives can act on
- Strong project management across cross-functional, distributed teams
- Preferred
- CISA, CRISC, CISM, CISSP, or ISO 27001 Lead Implementer
- M&A or post-merger technology integration experience
- Familiarity with PKM
WHY THIS ROLE
- You will own a domain end to end rather than supporting someone else's. There is no incumbent process and no one else doing this work today
- Acquisitions are one of the fastest-moving parts of the business, and security integration sits on the critical path for each one
- You will work directly with deal teams, acquired-company leadership, external auditors, and Security GRC leadership, with visibility into how acquisitions are evaluated and closed
- Payward is preparing for public company reporting, which means the controls you put in place at acquired entities are the ones external auditors will test
- The scope of this role grows with the acquisition pipeline, across jurisdictions and regulatory regimes
- You will join a remote-first, international team
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are looking for a Security GRC Lead to own security governance, risk, and compliance across Payward's acquisitions. You will be the accountable owner for bringing each acquired company from its own control environment into ours, working with the M&A Technology Team from diligence through to either full platform migration or steady-state coverage under our central program.
Payward acquires and integrates companies continuously, across multiple jurisdictions and regulatory regimes. Every target arrives with its own controls, its own maturity level and its own audit history, and every one enters our financial statement audit scope on a timeline set by the deal rather than by readiness. Today that work competes for the same people who run controls for the parent company. This role exists so that it has a dedicated owner.
This is a build role to uphold the repeatable process for assessing an acquired company against our security baseline, mapping its controls into our compliance frameworks,and setting remediation milestones a newly acquired team can realistically hit. You will then run it, deal after deal, and you are accountable for the work getting done.
THE OPPORTUNITY
- Assess each acquisition target against Payward's security baseline, during diligence where deal timelines allow and immediately post-close otherwise
- Map the acquired company's existing controls to Payward's control framework, and identify gaps against the external frameworks the entity falls under once in scope
- Score control maturity at the entity level and document the basis for each score
- Define remediation milestones that are achievable for the acquired team's size and maturity, sequenced by risk reduction rather than by framework order
- Track milestones to closure and report status to Security GRC leadership and the M&A Technology Team
- Recommend the endpoint for each entity: full migration onto Payward platforms, or uplift to a maturity level the central program can absorb
- Load acquired-entity risks into the enterprise risk register and keep them current
- Prepare acquired entities for inclusion in external audit scope, including evidence collection and walkthrough support
- Act as the Security GRC point of contact for acquired-entity leadership, finance, and internal audit
- Maintain policy coverage for acquired entities, including building entity-specific policy libraries where the parent policy set does not apply cleanly
- Feed recurring findings back into the diligence process, so later deals are assessed against known patterns
- Document the onboarding process so that it is repeatable and not dependent on one person
WHAT WILL YOU DO
- Target Assessment
- Review target security posture during diligence: control environment, identity and access management, infrastructure, third-party dependencies, and prior audit or examination history
- Produce a written assessment of each target against the Payward security baseline, separating the risks that matter to the deal from those that matter to steady-state operations
- Give the M&A Technology Team and deal sponsors a clear read on what integration will cost in control remediation terms
- Control Mapping and Framework Onboarding
- Map acquired controls to Payward's framework and to the external frameworks the entity becomes subject to
- Identify which parent-company controls extend to the entity as they are, which need an entity-specific variant, and which have no equivalent at all
- Build the entity's policy library where the parent policy set does not cover it
- Remediation and Milestones
- Set milestones the acquired team can meet, each with a date, an owner, and a stated risk reduction
- Sequence work so that the highest-risk gaps close first rather than the easiest ones
- Run the cadence for tracking remediation and escalating overdue or material risks Prepare proposed risk acceptances, including the rationale and compensating controls, and present them to leadership for decision
- Program Integration
- Prepare entities for external audit inclusion and support fieldwork
- Keep acquired-entity risk visible in the enterprise risk register and in Security GRC reporting
- Hand each entity over to central GRC coverage once its maturity supports it, with the handover documented
- Integrate 3rd parties and vendors into Payward
WHAT YOU BRING
- 5-7+ years in security governance, IT risk, or compliance, including regulated financial services, fintech, or virtual asset environments
- Direct experience onboarding an acquired company into an existing controls or compliance program. This is the core of the role
- Working knowledge of SOX/ICFR IT general controls and what external auditors accept as evidence
- Experience with at least two of ISO 27001, SOC 1, SOC 2, and PCI DSS, including mapping controls across frameworks
- Ability to assess control maturity and set remediation plans the receiving team completes, including teams below Payward's maturity level
- Hands-on delivery: you write the scope, collect the evidence, and close gaps yourself when needed
- Sound judgment on priorities with incomplete information, and the sense to escalate decisions that need leadership
- Ability to build working relationships with control owners in IAM, infrastructure, and engineering
- Ability to translate control gaps into risk language that deal teams and executives can act on
- Strong project management across cross-functional, distributed teams
- Preferred
- CISA, CRISC, CISM, CISSP, or ISO 27001 Lead Implementer
- M&A or post-merger technology integration experience
- Familiarity with PKM
WHY THIS ROLE
- You will own a domain end to end rather than supporting someone else's. There is no incumbent process and no one else doing this work today
- Acquisitions are one of the fastest-moving parts of the business, and security integration sits on the critical path for each one
- You will work directly with deal teams, acquired-company leadership, external auditors, and Security GRC leadership, with visibility into how acquisitions are evaluated and closed
- Payward is preparing for public company reporting, which means the controls you put in place at acquired entities are the ones external auditors will test
- The scope of this role grows with the acquisition pipeline, across jurisdictions and regulatory regimes
- You will join a remote-first, international team
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: UAE - Remote
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Tenable seeks an experienced Regional Marketing Manager for our Middle Eastern markets. As a member of the Tenable Marketing team, you will be part of a global team focused on success where your work can have immediate and long-term impact on our business goals. If you are driven to put your expertise to work in a growing and evolving organization, we should talk.
Your Role:
The Regional Marketing Manager is responsible for the marketing plan & execution to support pipeline goals aligned with the corporate strategy. Working closely with the sales, channel and extended marketing team is required. A comprehensive understanding of the market and channel landscape in order to get the right mix of direct and partner led activities. This is a large region so prioritisation and focus is key to success.
Your Opportunity:
Own the regional marketing plan, execution and return on investment analytics.
Partner with the sales teams in region with effective communication and collaboration to build and execute plans in co-operation.
Engage with key focus partners to amplify marketing efforts across the region. Motivate, build relationships and mindshare across the channel landscape working closely with the broader channel teams.
Be an active participant in the global marketing team advocating for local requirements to the wider teams.
Analytical focus on internal pipeline trends for your region, whats working, what not and what needs to be adapted.
Budget mgmt for the region, spend, forecasting and reconciliation.
Accountable for due process and administration of regional activities including but not limited to - partner marketing funding, raising purchase orders and setting up new vendors.
Engage, excite and motivate internal and external stakeholders to become social media ambassadors for Tenable. Creative thinking and strong follow through on execution.
Qualifications:
Minimum of 5 years’ experience in marketing technology solutions B2B, channel and direct. Cyber security software a plus.
Deep understanding of the channel, routes-to-market, reseller business model, marketing to/through/with partners.
Demonstrated experience and results in the following areas:
Building and executing a marketing plan, channel and direct, in middle eastern markets.
Skilled at building and maintaining strong relationships with sales teams, marketing as a partner to sales for success.
Developing and executing successful channel marketing lead generation programs with channel partners, distribution and resellers.
Understand CRM (preferably Salesforce.com) and how the CRM system works together with Demand Generation and automation tools (preferably Marketo).
Characteristics:
Independent worker with high self-motivation and strong sense of getting things done Process driven, organized and project management skills.
Works well in a fast paced dynamic environment.
Analytical mindset when looking at and interpreting data for trends in relation to pipeline build.
Effective communicator across all levels and key stakeholders internally and externally.
Able to take direction and run with it. Envision the end result, make recommendations, act and leverage your resources to execute and manage obstacles.
Comfortable bringing information and recommendations to management.
High attention to detail and accuracy.
Collaborator, influencer, change agent with an upbeat work ethic where you can take ownership and have fun.
#LI-AV1
#LI-Remote
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Maputo
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Role overview
The Program Director leads the portfolio of programs for the GiveDirectly (GD) Mozambique country office and right hand person to the Country Director. They own how GiveDirectly Mozambique's cash transfer programs are designed, run and improved, and are accountable for delivery, performance and quality. They have a mandate to deliver cash to recipients and take programs to step-change scale without compromising on quality or safety.
At the core of the role is leading and coaching the Programs team: building managers' capacity and a team culture rooted in GiveDirectly values. The Program Director also works closely with other GiveDirectly teams (including Product, Safeguarding, Internal Audit, Operations and External Relations) to deliver programs that are effective, scaleable and recipient-centered.
Reports to:
Country Director
Level:
Director
Location:
Maputo, Mozambique, with regular travel to field sites in Nampula, Sofala and other provinces.
Direct reports:
LLS Senior Manager; Emergency Cash Program Manager; Social Protection Program Manager; Call Centre Manager
What you'll do
Program leadership and delivery
Lead delivery of a rapidly growing portfolio - flagship large lump sum programs, government-led social protection and emergency cash, including technology enabled models.
Lead thinking on how to scale programs and delivery systems in step with the country office's growth ambitions and government poverty reduction priorities.
Set and hold high standards for recipient experience, delivery quality, KPIs and M&E, using data to guide decision making and allow adaptive programming.
Adapt plans to new activities, refining assumptions and making adjustments to keep planning accurate and delivery smooth.
Act as a thought partner to Programs staff, helping them clear bottlenecks to execution.
Team leadership and development
Coach Programs staff, building their capacity to own decisions, lead teams and develop their skills and hold them accountable to high standards.
Build a culture of excellence on the Programs team, rooted in GD values.
Plan teams for scale, including hiring and onboarding of large teams, strengthening management and supervision systems, and building pathways for professional growth.
Support the Country Director to plan and cost organograms, identify gaps and justify new positions.
Product and program design
Work with GiveDirectly's global Product team to test, refine and implement new program designs, adapting them to the Mozambique context.
Oversee the build and functional requirements of tech for new programs, including validating indicators and system logic capture the right data, route recipients through the right recipient experience, and manage risks appropriately.
Track effectiveness, recipient experience and operational delivery across programs, and share feedback to strengthen product design.
Develop and adopt tech-enabled and remote delivery models that improve efficiency, mitigate risk and protect quality.
Coordinate with other global functions, including Programs, Tech, Research and Finance.
Risk, security, safeguarding and audit
Identify, mitigate and track risks to programs, including fraud, safeguarding, security, reputational and delivery risks.
Dotted line management of the Internal Audit team to coordinate with programs, and support them to strengthen risk management and systems, including digital and automated checks.
Work closely with the Safeguarding team to prevent abuse and ensure recipient safety is a priority throughout the program cycle.
Share responsibility for security management, working with district security focal points, the global security team and Operations to mitigate security risks.
Support the Country Director to uphold donor and government compliance requirements.
External engagement and partnerships
Support government engagement and partnership building with mobile network operators, to create an enabling environment for large-scale cash programming.
Build effective partnerships with implementing partners, including government agencies such as INAS and INGD, as well as sub-awardees and consultants.
Support the Country Director on donor relationships including through high-quality reporting, communication and input to proposals.
Operations and financial management
Work with the Operations team (logistics, procurement, HR) on planning and on improving operational efficiency.
Work with the Country Director and others to develop country annual plans, set annual targets, and develop country budgets.
Be accountable for project budget vs. actuals (B2As), support review of country B2As, and drive cost efficiency.
What you'll bring
Strong alignment with
GiveDirectly's values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through and fostering inclusivity.
7+ years of experience
3+ years leading rapidly scaling relevant programs. This may include managing large scale field operations in the social sector or otherwise relevant experience in consulting, financial inclusion, telecommunications, or last mile social enterprise
A track record of taking programs or delivery systems to scale.
Experience coaching managers and building strong team cultures, including hiring and growing teams.
Sound judgement on risk, ideally with experience mitigating security, fraud or safeguarding risks.
Highly accountable: you turn ambitious goals into concrete plans and take ownership of delivering them.
Able to cut through complexity: you distill messy problems to what matters and turn them into simple decisions, memos and designs.
An analytical, iterative problem solver who uses data to diagnose issues, track performance and make decisions.
Clear, compelling communicator, in writing and in person, with internal teams, government, partners and donors.
Able to work collaboratively and negotiate to find solutions that work for stakeholders with different interests.
Willing to roll up your sleeves to get things done where needed. Comfortable operating leanly / cost effectively.
Professional fluency in English; Portuguese strongly preferred.
Must be based in Maputo and able to travel regularly to field sites, including in northern Mozambique.
Nice to have
- we don't expect candidates to bring all of these:
Deep experience living or working in Mozambique
Aptitude and curiosity to figure out how technology and AI can bring about step changes in scaling cash delivery responsibly and ethically. Working with product or tech teams to iterate on program designs.
Experience managing security, fraud and safeguarding risks.
Experience with social protection, humanitarian or cash transfer programs.
Experience working with governments line ministries, regulators, and/or mobile network operators.
We strongly encourage applications from candidates with personal or professional experience in the low-income communities we serve.
Base Salary:
USD 100,280
Bonus Target:
15%
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Field Based Business Development Executive: New Verticals - London
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a Field based business development executive to join our London team. This is a hybrid role. In this role, you’ll help us build relationships with new retail grocery partners across the region, improving our proposition for customers and identifying ways to continue our fast growth.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the Regional UK and Ireland team. The Regional UK and Ireland team drives Deliveroo's performance across local markets, focusing on signing the best grocery retail selection and expanding our footprint within the region.
Here’s what your day-to-day might look like:
Drive regional grocery retail acquisition:
Map, prospect, pitch, and close high-value grocery retail partners across the London region to expand our local market selection.
Execute strategic business development:
Engage with independent retail grocery partners via physical visits, emails, calls, and social platforms to demonstrate the commercial value of Deliveroo’s technology.
Own the commercial onboarding journey:
Oversee the end-to-end partner onboarding process to ensure it is fast, efficient, and seamless for new partners.
Secure early partner success:
Actively support and monitor new retail grocery performance within their first eight weeks on the platform to maximise their long-term growth.
Act as a local territory expert:
Build deep insight into the regional food scene, travelling across London and surrounding areas to identify key brands that local customers crave.
What You’ll Need to Thrive
Essential
Proven new business acquisition:
Demonstrated sales experience with a track record of actively targeting new business, hunting out hidden gems, and delivering against demanding targets.
Commercial negotiation skills:
Strong commercial acumen with the ability to handle negotiations, understand marketplace economics, and structure profitable, sustainable deals.
Effective communication:
Excellent interpersonal and relationship-building skills across face-to-face, telephone, and written channels.
Autonomy and field-based resilience:
A self-motivated, tenacious approach with the ability to work independently and spend significant time out on the road meeting prospects.
Mobility requirement:
Possession of a valid driving licence and access to a personal vehicle to facilitate travel across the region.
Nice to Have
Industry sector knowledge:
Deep interest in hospitality and food delivery, with the ability to demonstrate product and industry insights to prospective clients.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Field-Based Business Development Representative, Mandarin Speaking - Greater London South
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a Field-Based Business Development Representative, Mandarin Speaking to join our London team. This is a hybrid role. In this role, you’ll help us build relationships with new Chinese restaurant partners across Greater London South and surrounding cities, improving our proposition for customers and identifying ways to continue our fast growth.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the Chinese Category team. The Chinese Category team works alongside our entire UKI Commercial teams to drive Deliveroo’s performance across local markets, focusing on signing the best cuisine selection and expanding our footprint within this high-growth sector.
Here’s what your day-to-day might look like:
Drive regional restaurant acquisition:
Map, prospect, pitch, and close high-value Chinese restaurant partners across Greater London South and surrounding territories to expand our local marketplace selection.
Execute strategic business development:
Engage directly with independent restaurants in Mandarin or Cantonese via physical visits, phone calls, and social platforms to demonstrate the commercial value of Deliveroo’s technology.
Own the commercial onboarding journey:
Oversee the end-to-end partner onboarding process to ensure it is fast, efficient, and seamless for new partners.
Secure early partner success:
Actively support and monitor new restaurant performance within their first eight weeks on the platform to maximise their long-term growth.
Act as a local territory expert:
Build deep insight into the regional Asian culinary scene, travelling across Greater London South and adjacent areas to identify key brands that local customers crave.
What You’ll Need to Thrive
Essential
Language proficiency:
Fluency in Chinese Mandarin with the ability to negotiate and build professional commercial partnerships.
Proven new business acquisition:
Demonstrated sales experience with a track record of actively targeting new business and consistently delivering against demanding commercial targets.
Commercial negotiation skills:
Strong commercial acumen with the ability to handle negotiations, understand marketplace economics, and structure profitable, sustainable deals.
Autonomy and field-based resilience:
A self-motivated, tenacious approach with the ability to work independently and spend significant time out on the road meeting prospects.
Right to work:
Valid and current right to work in the United Kingdom.
Nice to Have
Additional language skills:
Professional command or working knowledge of Cantonese.
Mobility requirement:
Possession of a valid UK driving licence and access to a personal vehicle to facilitate travel across surrounding regions.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
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Location: New York
Workplace: OnSite
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
This is an exciting opportunity to anchor ElevenLabs' New York office -our second-largest hub. As Workplace Experience lead for our SoHo space, you'll be the go-to person for our rapidly growing US team and a central hub for the New York AI community.
You'll own the day-to-day workplace experience: keeping operations running smoothly, maintaining white-glove standards, and driving initiatives that elevate employee experience, optimize costs, and scale our infrastructure as we grow. You'll ensure our office is a place where people love to work. This fully in-office role is based in SoHo with on-site presence.
Perfect for a proactive, high-energy individual who thrives at the center of the action and wants to grow their career in a fast-paced AI company.
IN THIS ROLE, YOU WILL:
- Be the Hub & Culture Driver: Serve as the main point of contact for the office, welcoming guests, leading onboarding, and boosting team culture through curated food/beverage programs, social rituals, and office perks.
- Run Daily Operations & Vendors: Manage all day-to-day workplace logistics—including cleaning, maintenance, security, and shipping—while owning vendor relationships from contract negotiations to performance management.
- Optimize Space & Landlord Relations: Partner with building management to maintain facilities, establish white-glove service standards, and manage ongoing space planning, floor plans, and seating charts to support a growing team.
- Support Events & VIP Visitors: Coordinate logistics for internal and external events—such as AI hackathons, team offsites, and all-hands meetings—while ensuring a high-touch, premium experience for visiting executives and clients.
- Own Onboarding & Internal Comms: Partner with People Ops to continuously improve the local onboarding experience (tours, swag), manage all office-related communications, and maintain clear SOPs and workplace documentation to ensure a seamless experience as the team grows.
REQUIREMENTS
- Location & Presence: Based in New York, with a full-time presence (5 days a week) acting as the visible host, culture champion, and heartbeat of our office space.
- Workplace Experience Mindset: Proven track record in shaping an exceptional, hospitality-driven workplace environment. Thrives in dynamic, high-visibility settings where empathy, polish, and sound judgment elevate the day-to-day employee journey.
- High-Touch Stakeholder Engagement: Exceptional interpersonal and communication skills, comfortable acting as a gracious ambassador for the company across all levels—from welcoming clients and candidates to partnering closely with senior executives and legal partners.
- Frictionless Workflow & Innovation: A proactive, human-centered approach to problem-solving, with a knack for anticipating team needs, eliminating daily workplace friction, and introducing modern workplace rituals and processes that enhance productivity.
- Culture, Community & Connection: Passion for community building, with hands-on experience designing and executing engaging internal events, celebrations, and employee touchpoints—all while negotiating effectively with vendors to deliver premium, memorable experiences sustainably.
- Environment & Vendor Stewardship: Experience curating an inspiring, seamless physical workspace—partnering with building management and premium vendors to ensure facilities, amenities, and office resources actively support team comfort, focus, and productivity.
WHY THIS ROLE?
This is an exciting opportunity to lead workplace experience at one of the world’s top AI companies. You’ll have the autonomy to shape our local culture, scale a critical hub, and directly impact how our team and the broader AI community experience ElevenLabs every day.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
seniorGermany (Remote)
seniorSpain (Remote)
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ГибридleadPorto; Make sure escalations, incidents and open work hand off cleanly across time zones, so nothing stalls or drops; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоUnited Kingdom; Brazil; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
UAE - Remote
Must be based in Maputo and able to travel regularly to field sites, including in northern Mozambique
London, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
London, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ОфисNew York; This fully in-office role is based in SoHo with on-site presence