Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Procurement Operations is the front door for buying at Anthropic. We sit inside Finance Operations and own the path from “I need to buy something” to a signed agreement, an accurate purchase order, and clean spend data at month-end.
We are hiring a Procurement Operations Business Partner to own that path for our research organizations and the special programs that spawn out of it. This portfolio behaves differently from the rest of the company in that it purchases goods and services from highly-specialized vendors and new programs regularly appear with real purchasing needs before any process exists for them. You will be the person who makes all of that feel simple to the researchers and program leads who depend on it, and reliable to the Finance stakeholders behind it. This is a high-volume role with an accounting core. You ensure every purchase in the portfolio is coded, dated, received, and accrued correctly, so research spend is right in the books every month. Expect a steady queue of requests, work orders, and change orders, and expect to be the person Accounting trusts on all of it.
We use Claude as part of our daily workflow and are looking for someone who wants to help define what an AI-native procurement operations function looks like, including how AI changes intake, document review, vendor coordination, and requester support.
Responsibilities
Own the purchasing path for R&D
Manage a high volume of purchase requests, work orders, and change orders each month across research teams and programs, keeping speed and accuracy high at the same time.
Serve as the primary procurement partner for Anthropic's research teams and special programs, guiding requesters from initial request to signed agreement and issued purchase order.
Review every purchase request in your portfolio for the things that matter downstream: the right vendor record and contracting entity, complete commercial documents, correct spend categorization and service dates, and the approvals the purchase actually needs.
Determine what each request requires before it can move, whether that is a statement of work, an order form, an amendment, a security or privacy review, or a third party risk assessment, and route it to the right reviewers the first time.
Launch and track contract review with Legal, keep it moving, and confirm the executed agreement supports the purchase order before it is issued.
Structure purchase orders so they match how the vendor bills (fixed fee, milestone, per-unit, or usage in arrears) and how Accounting needs to see the spend, with the right GL account, cost center, and service period on every line. Manage change orders, renewals, and closures over the life of each agreement.
Act as the dedicated operations partner for our research services vendor portfolio, where engagements are structured as master agreements with frequent work orders and scope changes, and where speed and documentation discipline both matter.
Handle the mechanics that come with hardware, equipment, and lab purchasing, including multi line quotes, lead times, shipping and receiving, and asset handoffs.
Financial completeness & accuracy
Code every purchase order correctly at creation, including GL account, spend category, cost center, and service period, and understand how each choice lands in the financials (expense vs. prepaid, capitalized equipment vs. operating spend).
Work the hard cases with Accounting: services that span periods, partially delivered milestones, per-unit work billed in arrears, credits and true-ups, and work orders amended mid-month.
Own the open purchase order book: receipts recorded against actual delivery, periodic reviews, stale line cleanup, coding corrections, and timely closures, so PO, receipt, and invoice agree.
Serve as the first line reviewer for month end accruals on your portfolio, gathering estimates from vendors and budget owners for variable spend and confirming or correcting proposed amounts so Accounting can close on time.
Partner with Accounts Payable to resolve invoice holds, PO mismatches, and receiving questions so vendors are paid on time and spend lands where it belongs.
Support audit and reporting requests that touch your portfolio, including commitment schedules and control evidence, with data you can stand behind.
Stand up new programs
Be the first procurement call when a new research program or initiative spins up. Scope what they will buy and how often, agree a right sized path with Legal, Security, and Finance, and have it working before volume arrives.
Run a regular pipeline check in with your highest velocity teams so upcoming purchases are visible early and nothing urgent arrives as a surprise.
Translate procurement, legal, security, and finance requirements into plain language for researchers and engineers, and carry their operating reality back to those teams so controls fit the work.
Be the front door
Be visible and responsive in your teams' Slack channels and office hours; answer routine purchasing questions quickly and escalate real blockers with context.
Apply purchasing policy consistently and explain the why, including approval thresholds, signature authority, and when an exception is and is not available.
Continuous improvement
Maintain the playbooks, intake guidance, and standard operating procedures for your portfolio so the path is repeatable and does not live in one person's head.
Identify manual steps, repeat questions, and failure points and fix them, including where Claude and workflow automation with AI can take work off requesters and the team.
Minimum qualifications
Proven track record of owning a high-volume purchasing portfolio end-to-end in procure-to-pay and intake platform.
Solid working knowledge of accrual accounting as it applies to purchasing: accruals and reversals, service period and cutoff, prepaid vs. expense, and GL and cost center coding. You can explain how a purchase order becomes an entry in the general ledger.
Experience supporting outsourced or managed service vendors at scale, where scope and volume move month to month and the contracts, purchase orders, and invoices have to keep up with each other.
Working knowledge of how contract review, security and privacy review, and financial controls fit together in a purchase, and the judgment to know when to push a request through and when to slow it down.
Preferred qualifications
5-7+ years of procurement operations, purchasing, or vendor operations, including time supporting a research, engineering, hardware, or outsourced services organization.
Experience as the embedded procurement partner for a hyper scaling data operations, ML, RL, and lab environments
Time at a hypergrowth technology company scaling procurement operations for outsourced or vendor delivered work.
Background in accounting, accounts payable, or a month-end close process, including experience with three-way match
Sourced human data, data labeling, annotation, or evaluation vendors (or comparable BPO and outsourced operations) with a point of view on where that market is heading
Direct experience with Zip, Workday Financials, and Ironclad.
Prior ownership of month end accrual review or open PO reconciliation for a large, variable spend portfolio
Experience designing tiered intake or approval frameworks that sped up low risk purchases without weakening controls.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion has a very successful "land and expand" business model; our customers start using Notion for free, upgrade over time as they expand their teams, and embrace increasingly sophisticated use cases. Often, these users and champions are different than the person who has enterprise purchasing authority.
The Demand Generation team serves as a dot-connecter across sales, marketing, and operation teams to identify, engage, and convert decision makers at our target mid market and enterprise companies.
In this role, you will partner with demand generation teammates and sales stakeholders to ideate and execute in-person events, designed to help open, accelerate, and close business.
As a Field Marketing Manager, you will own and execute field events that are Notion-hosted, third party, co-partnered, and ancillary to third party events. This strategic position focuses on driving pipeline that meaningfully contribute to Notion's bottom line.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Delight Notion customers and prospects, with a guest-first approach to creating field events and experiences that bring the Notion brand and product to life.
- Own end-to-end planning, execution, and measurement of field programs to support our AMER Sales team - encompassing executive experiences, large-format educational events, trade shows, and co-sponsored activations with partners.
- Manage all event logistics, production, venue sourcing, budget tracking, marketing campaigns, sales enablement, content development, and audience acquisition.
- Leverage quantitative and qualitative insights to make recommendations on how we invest in field events to drive incremental business impact.
- Partner closely with Sales and broader Marketing team to align events and audiences to objectives for top accounts and craft tailored programs that nurture those accounts
- Partner with our Operation and BizTech teams to manage and better utilize our go-to-market systems
SKILLS YOU'LL NEED TO BRING:
- 4-5+ years of related marketing experience.
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results.
- You're a creative problem-solver who doesn't wait for a perfect playbook. You've built field events from scratch, and you're energized by figuring out what works in new territory.
- You have a bias for action and experimentation. You'd rather test and learn than wait for consensus, and you know how to balance scrappiness with strategic thinking.
- You're a strong cross-functional collaborator. You know how to work with sales, ops, and creative teams — and you can align people around a shared goal without needing authority to do it.
- You're pipeline-obsessed. You understand how your programs connect to revenue and can speak credibly about pipeline contribution, not just top-of-funnel metrics.
NICE TO HAVES:
- Experience in a fast-paced, B2B tech environment
- You're a Notion user and understand our value to businesses
- Salesforce, Marketo experience
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $135,000-$160,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: London
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About LangChain
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
About the role:
Location: Hiring in London,UK
We're looking for a Commercial Account Executive to join our growing GTM team and help drive adoption of LangChain's products. In this role, you'll support the sales process by helping technical teams at innovative companies discover, evaluate, and adopt LangChain's solutions.
This is a great opportunity to learn and grow in a high-impact environment where you'll work alongside experienced sales, engineering, and customer success professionals. If you're eager to build relationships, learn about cutting-edge GenAI technology, and contribute to our go-to-market efforts, we'd love to hear from you.
WHAT YOU’LL DO:
- Support the full sales cycle from initial outreach through close, with strong attention to follow-up and follow-through
- Build relationships with prospects and customers, understanding their needs and how our products can help
- Prospect strategically into SMB, mid-market, and small-enterprise accounts
How to be successful in this role:
- 3+ years of experience in sales, business development, or a customer-facing role (SaaS or tech preferred)
- 1+ year of experience in a closing role for SMB, commercial, and mid-market accounts
- Strong track record of sourcing, qualifying, and closing outbound deals
- Execution mindset: you excel in fast-paced environments and move with urgency
- Curious and solution-oriented: you’re always finding ways to level-up your understanding of technology, your customer’s business, and your craft.
- Self-starter and resourceful; you find ways to solve problems and move things forward
Compensation & Benefits:
- We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
- Annual salary range: $175,000-$220,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: United States (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
We’re hiring a Senior Communications Officer, Media & Public Affairs to lead how GiveWell’s work is represented in the media and in public conversations. You will set our strategy, build trusted relationships with journalists and other influential voices, pursue opportunities that increase understanding of GiveWell’s work, and lead our external response in fast-moving situations.
This role will lead a small and growing team. This is one of three new communications leadership roles, alongside a
Senior Communications Officer, Strategic Communications
and a
Senior Communications Officer, Editorial & Production
.
About the role
Both
our research and impact are expanding
. Last year, we directed more than $400 million to highly cost-effective programs that save and improve lives. This year, we expect our grantmaking to approach, and possibly exceed, $1 billion.
To build toward the communications capacity this next stage requires, we are rapidly expanding our team. The three Senior Communications Officers will work together on many projects to support GiveWell’s communications needs, while working closely with other leaders across our organization. Each leader will own their function, but much of the work that matters most—like team strategies, major initiatives, partnership campaigns, and how we present the organization as a whole—will involve all three. We will expect this group to set shared priorities and work closely together to achieve the team’s goals.
In this hands-on leadership position, you’ll own how and where GiveWell engages in media and public conversations, with end-to-end responsibility for this emerging function. You’ll set its strategy, hire and develop its people, build its systems, and personally own its hardest and most consequential work. This is an opportunity to build, not just inherit, an important function at a critical point in GiveWell’s development. You’ll start with a small team and grow it over time.
While this role is set at the Senior Communications Officer level, we may consider hiring an exceptional candidate as a Communications Director—with greater expectations, responsibilities, and compensation.
What You'll Do
As Senior Communications Officer, Media & Public Affairs, you will combine long-term strategy and relationship-building with the ability to respond quickly and exercise sound judgment in sensitive or fast-moving situations.
Specific duties will include:
Set GiveWell’s strategy across media, thought-leader engagement, online communities, public forums and events, and other earned communications opportunities—including deciding where and when GiveWell should participate and overseeing those engagements.
Build and maintain high-trust relationships with journalists, editors, podcast hosts, event organizers, thought leaders, subject-matter experts, and other influential external stakeholders.
Identify, develop, and pitch substantive stories, event opportunities, and thought-leadership ideas that extend understanding of GiveWell’s work.
Own inbound media engagement, including situations that require rapid responses, close coordination with subject-matter experts, and careful judgment about what GiveWell can responsibly say—and about which responses need escalation.
Build and maintain GiveWell’s readiness for sensitive or fast-moving situations, monitor emerging issues in media and public conversations, and lead our external response when needed in partnership with others.
Advise GiveWell’s leadership on external opportunities and relationships, and prepare senior leaders and subject-matter experts for interviews, speaking engagements, and other public appearances.
Exercise sound judgment about when and how GiveWell should enter public conversations, including evaluating likely value, reputational considerations, and communications risks.
Evaluate and help shape public-facing communications partnerships, advising on which opportunities GiveWell should pursue and how we should participate.
Serve as a spokesperson for GiveWell in select media interviews, events, and other public forums, communicating our perspective clearly, accurately, and with sound judgment.
Work with grantees and other partners on press releases and other media-facing communications involving GiveWell or our shared work.
Manage and develop one or two team members initially, and build the relationships, systems, and additional capacity the function will need over time.
About You
You are skilled at using communications to help people understand complex ideas, build trust, and take action. You are comfortable being accountable for outcomes, making consequential decisions with limited oversight, and knowing which decisions genuinely require escalation.
You are energized by intellectually demanding work, and the challenges of creating engaging communications within a careful and precise style. You can engage deeply with GiveWell’s research, and you are comfortable understanding and communicating about data in detail. You have a long track record of getting up to speed quickly on complex subject matter and carefully communicating to a very high standard. You can build a compelling narrative that is entirely factual, representing what is known and unknown without overstating or hedging into vagueness—and you find the idea of working with GiveWell’s exacting communications standards exciting rather than limiting.
Your background includes significant experience leading communications in complex, high-stakes environments. This should include 10+ years of experience in media relations, thought leadership, and public engagement. You have deep experience owning that work end to end, not just contributing to it. You’ve remained a hands-on leader who enjoys the work itself, as well as the strategy and systems behind it.
You know how journalists, influential voices, events, and other public forums shape how organizations and ideas are understood. You have a demonstrated ability to build meaningful external relationships, identify opportunities worth pursuing, personally represent an organization’s perspective, and navigate public-facing situations in which context is limited, timelines are short, and judgment matters. Much of this should be work you executed yourself, in addition to work you directed. Experience in settings where precision and credibility were at least as important as reach is a strong signal of fit.
In addition to demonstrated expertise in the duties listed above, you should have:
Exceptional communications judgment, including the ability to understand audience, context, risk, timing, and the underlying substance of a message.
Excellent written and verbal communication skills and the ability to quickly make complex ideas clear and compelling without sacrificing rigor or nuance.
A track record of building and leading: you have created or substantially rebuilt a team or function—not only run ones you inherited—and you have hired, developed, and managed people.
Recent, hands-on excellence at your craft: you can point to work from the past few years that you personally produced or substantially shaped.
Experience producing communications that are direct and factual while being engaging and effective with their target audiences—work that succeeds through substance and clarity rather than embellishment.
Intellectual curiosity and the ability to engage deeply with GiveWell’s research and ideas, even without prior experience in our giving areas.
Experience advising executives or other senior decision-makers directly.
Strong alignment with GiveWell’s mission and values, including truth-seeking, transparency, and a commitment to communicating accurately and thoughtfully.
We also think these qualities will help you do well in the role and at GiveWell:
People who can develop a strong point of view and hold it with confidence, but remain genuinely open to challenge, new information, and better ideas.
Self-starters who take ownership, are comfortable creating structure in an evolving environment, and can make thoughtful decisions without always having complete information.
People who are proactive and anticipatory, who identify opportunities, risks, bottlenecks, and communications needs before they become obvious.
Collaborative leaders who raise the quality of the work around them and build strong relationships across teams.
People who coordinate well with peers, resolve dependencies and disagreements, and make shared work clearer rather than more complicated.
Key Questions & Information
What are some of the reasons I might not like this role?
You want to step into a mature function with established systems, rather than build one while you run it.
You do best with clear direction and established priorities. We’ll expect you to set most of your own, make most decisions yourself, and reach substantial autonomy within your first six months.
You prefer advising on communications to producing and being accountable for them.
You want sole ownership of an organization’s overarching communications strategy and brand. At GiveWell, the CEO and executive team owns that direction; you would help shape it and lead your function within it.
You want to lead a large team from day one. This team is small today, and much of the most difficult work will be yours to do directly.
You find standards of precision and understatement limiting and frustrating. We work extremely hard to only communicate accurately what we know and what we don’t.
Can I apply to more than one of the Senior Communications Officer roles?
You can, but most people shouldn’t. We’re looking for deep expertise in these areas, and we expect most candidates with required expertise will be a clear fit for a single role. If you’re one of the few with real depth in more than one area, apply to both and tell us why. Otherwise, apply for the role you are most qualified for, and we’ll let you know if we think another role might suit you better.
What does this interview process entail?
We’ll use a combination of interviews, written exercises, and work trials to assess the qualities described above. We’ll share more specific details if we invite you to move forward to any of the following stages, but our current plan will likely include the following:
Application
Interview with a member of the Talent Acquisition Team
Compensated work trial with a set maximum number of hours
Interview with GiveWell's Chief of Staff to the CEO
Values interview
CEO interview and References
Note that you don’t need to submit a cover letter. We rely heavily on your resume and answers to the application questions below when we’re making early decisions. We encourage you to spend time responding to the application questions thoroughly and carefully.
Details
Team:
You’ll report to our Head of Communications, and collaborate closely with the two other Senior Communications Officers. You will lead a small team that you’ll develop over time.
Compensation:
This role is set at the Senior Communications Officer level. For an exceptional candidate, we may consider hiring at the Communications Director level—with greater expectations, responsibilities, and compensation.
NYC or the San Francisco Bay Area: $250,000
All other U.S. locations: $225,000
Location:
GiveWell’s staff work primarily remotely within the U.S. and abroad. This position is eligible to work fully remotely.
Offices:
You are welcome but not required to work from our offices in Oakland, California; Brooklyn, NYC; or London, UK. Please note that office space is limited, and is not guaranteed.
International work:
We are happy to employ staff internationally on a case-by-case basis via our EOR. Note that there are some countries in which our EOR does not operate, which we cannot override, and we are unable to sponsor visas abroad. A successful candidate will need to commit to a work schedule that has some overlap with American working hours and the schedules of key coworkers.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Visa Sponsorship:
We are not currently able to sponsor visas for this role.
Benefits:
A few highlights of our
benefits
offerings:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year plus an annual summer break
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Start date: We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
340,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
recent interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell's
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell's Work Trial Policy
.
Location: United States (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
We’re hiring a Senior Communications Officer, Editorial & Production to lead the editorial quality and production of GiveWell’s communications. You will set the editorial bar, build the people and systems needed to produce excellent work consistently and at increasing scale, and personally shape some of our most complex and consequential content.
This role will lead a small and growing team. This is one of three new communications leadership roles, alongside a
Senior Communications Officer, Strategic Communications
and a
Senior Communications Officer, Media & Public Affairs
.
About the role
Both
our research and impact are expanding
. Last year, we directed more than $400 million to highly cost-effective programs that save and improve lives. This year, we expect our grantmaking to approach, and possibly exceed, $1 billion.
To build toward the communications capacity this next stage requires, we are rapidly expanding our team. The three Senior Communications Officers will work together on many projects to support GiveWell’s communications needs, while working closely with other leaders across our organization. Each leader will own their function, but much of the work that matters most—like team strategies, major initiatives, partnership campaigns, and how we present the organization as a whole—will involve all three. We will expect this group to set shared priorities and work closely together to achieve the team’s goals.
In this hands-on leadership position, you’ll own the editorial quality and production of GiveWell’s communications, with end-to-end responsibility for this emerging function. You’ll strengthen its standards, hire and develop its people, build its systems, and personally own its hardest and most consequential work. This is an opportunity to build, not just inherit, an important function at a critical point in GiveWell’s development. You’ll start with a small team and grow it over time.
While this role is set at the Senior Communications Officer level, we may consider hiring an exceptional candidate as a Communications Director—with greater expectations, responsibilities, and compensation.
What You'll Do
As Senior Communications Officer, Editorial & Production, you will be responsible not only for the quality of individual pieces but also for creating a content operation that can prioritize effectively, manage dependencies, use its resources well, and deliver reliably. This will require both senior editorial judgment and strong operational leadership.
Specific duties will include:
Own the editorial quality and production of GiveWell’s communications, ensuring that our work is clear, accurate, useful, carefully reasoned, and delivered on time. You will serve as GiveWell’s senior editor for our communications content, with responsibility for returning or correcting work that does not meet our editorial bar.
Build and manage the workflows, editorial standards, review processes, and production systems that allow GiveWell to create consistently excellent content at increasing scale.
Lead planning, prioritization, and resource allocation for GiveWell’s owned-content portfolio, managing dependencies and moving complex projects from concept through publication.
Uphold GiveWell’s voice and editorial standards across everything we publish, and help colleagues across the organization write within them.
Own the development of GiveWell’s recurring communications and reporting products, turning established priorities and messaging into clear, accurate content.
Personally create, edit, or substantially shape our most complex, sensitive, or high-priority content.
Oversee GiveWell’s website content operations, including the people and processes responsible for routine updates and publishing, so that the site remains accurate, current, and consistent with our editorial standards.
Serve as a senior editorial and production partner to teams across GiveWell, helping shape high-priority projects early, determine the right format and production approach, and establish clear roles, review paths, and timelines.
Oversee the production of design, visual, and multimedia assets across GiveWell’s channels, and the internal team and external contractors who create them.
Manage and develop one or two team members initially, and determine how the function’s team and capabilities should grow over time.
About You
You are skilled at using communications to help people understand complex ideas, build trust, and take action. You are comfortable being accountable for outcomes, making consequential decisions with limited oversight, and knowing which decisions genuinely require escalation.
You are energized by intellectually demanding work, and the challenges of creating engaging communications within a careful and precise style. You can engage deeply with GiveWell’s research, and you are comfortable understanding and communicating about data in detail. You have a long track record of getting up to speed quickly on complex subject matter and carefully communicating to a very high standard. You can build a compelling narrative that is entirely factual, representing what is known and unknown without overstating or hedging into vagueness—and you find the idea of working with GiveWell’s exacting communications standards exciting rather than limiting.
Your background includes significant experience leading communications in complex, high-stakes environments. This should include 10+ years of experience leading editorial and content-production work, setting and maintaining editorial standards, managing writers and editors, and building systems that produce consistently high-quality work. You have deep experience owning that work end to end, not just contributing to it. You’ve remained a hands-on leader who enjoys the work itself, as well as the strategy and systems behind it.
You are a precise editor of complex or technical content: you read text literally and carefully, and you notice when a claim isn’t supported by the evidence behind it. You should be able to combine high standards for individual work with the operational judgment needed to prioritize, allocate resources, manage complex production, and increase capacity over time. You should understand how content is developed through writing, editing, design, audio, graphics, websites, and other formats—even if you are not personally an expert in every medium.
In addition to demonstrated expertise in the duties listed above, you should have:
Exceptional communications judgment, including the ability to understand audience, context, risk, timing, and the underlying substance of a message.
Excellent written and verbal communication skills and the ability to quickly make complex ideas clear and compelling without sacrificing rigor or nuance.
A track record of building and leading: you have created or substantially rebuilt a team or function—not only run ones you inherited—and you have hired, developed, and managed people.
Recent, hands-on excellence at your craft: you can point to work from the past few years that you personally produced or substantially shaped.
Experience producing communications that are direct and factual while being engaging and effective with their target audiences—work that succeeds through substance and clarity rather than embellishment.
Intellectual curiosity and the ability to engage deeply with GiveWell’s research and ideas, even without prior experience in our giving areas.
Experience advising executives or other senior decision-makers directly.
Strong alignment with GiveWell’s mission and values, including truth-seeking, transparency, and a commitment to communicating accurately and thoughtfully.
We also think these qualities will help you do well in the role and at GiveWell:
People who can develop a strong point of view and hold it with confidence, but remain genuinely open to challenge, new information, and better ideas.
Self-starters who take ownership, are comfortable creating structure in an evolving environment, and can make thoughtful decisions without always having complete information.
People who are proactive and anticipatory, who identify opportunities, risks, bottlenecks, and communications needs before they become obvious.
Collaborative leaders who raise the quality of the work around them and build strong relationships across teams.
People who coordinate well with peers, resolve dependencies and disagreements, and make shared work clearer rather than more complicated.
Key Questions & Information
What are some of the reasons I might not like this role?
You want to step into a mature function with established systems, rather than build one while you run it.
You do best with clear direction and established priorities. We’ll expect you to set most of your own, make most decisions yourself, and reach substantial autonomy within your first six months.
You prefer advising on communications to producing and being accountable for them.
You want sole ownership of an organization’s overarching communications strategy and brand. At GiveWell, the CEO and executive owns that direction; you would help shape it and lead your function within it.
You want to lead a large team from day one. This team is small today, and much of the most difficult work will be yours to do directly.
You find standards of precision and understatement limiting and frustrating. We work extremely hard to only communicate accurately what we know and what we don’t.
Can I apply to more than one of the Senior Communications Officer roles?
You can, but most people shouldn’t. We’re looking for deep expertise in these areas, and we expect most candidates with required expertise will be a clear fit for a single role. If you’re one of the few with real depth in more than one area, apply to both and tell us why. Otherwise, apply for the role you are most qualified for, and we’ll let you know if we think another role might suit you better.
What does this interview process entail?
We’ll use a combination of interviews, written exercises, and work trials to assess the qualities described above. We’ll share more specific details if we invite you to move forward to any of the following stages, but our current plan will likely include the following:
Application
Interview with a member of the Talent Acquisition Team
Compensated work trial with a set maximum number of hours
Interview with GiveWell's Chief of Staff to the CEO
Values interview
CEO interview and References
Note that you don’t need to submit a cover letter. We rely heavily on your resume and answers to the application questions below when we’re making early decisions. We encourage you to spend time responding to the application questions thoroughly and carefully.
Details
Team:
You’ll report to our Head of Communications, collaborate closely with the two other Senior Communications Officers, and lead a small team that you’ll develop over time.
Compensation:
This role is set at the Senior Communications Officer level. For an exceptional candidate, we may consider hiring at the Communications Director level—with greater expectations, responsibilities, and compensation.
NYC or the San Francisco Bay Area: $250,000
All other U.S. locations: $225,000
Location:
GiveWell’s staff work primarily remotely within the U.S. and abroad. This position is eligible to work fully remotely.
Offices:
You are welcome but not required to work from our offices in Oakland, California; Brooklyn, NYC; or London, UK. Please note that office space is limited, and is not guaranteed.
International work:
We are happy to employ staff internationally on a case-by-case basis via our EOR. Note that there are some countries in which our EOR does not operate, which we cannot override, and we are unable to sponsor visas abroad. A successful candidate will need to commit to a work schedule that has some overlap with American working hours and the schedules of key coworkers.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Visa Sponsorship:
We are not currently able to sponsor visas for this role.
Benefits:
A few highlights of our benefits offerings:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year plus an annual summer break
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Start date:
We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
340,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
recent interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell's
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell's Work Trial Policy
.
Location: Remote - Sweden; Remote - Finland
Workplace: Remote
About You
You're a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy. You're a self-starter who's good at triaging problems and working on the most important one. You've worked directly with customers for a long time and are comfortable being the face of the company to them. One of the things that pleases you most in life is customers successfully using your product, being thrilled with its value, and telling you they're happy they partnered with you. Further, you're a curious person, and you'd love the opportunity to work with a technology team that includes data scientists, algorithm experts, back-end and front-end engineers to expand your knowledge.
About Us
Constructor.io http://Constructor.io powers product search and discovery for some of the largest retailers in the world. We serve billions of requests every week, and you've probably seen our results somewhere and used our product without knowing it. We differentiate ourselves by focusing on metrics over features, and reinventing search and discovery from the ground up as a machine learning challenge with the specific goal of improving metrics like revenue. We're approximately doubling year over year despite the market slow down and have customers in every eCommerce vertical.
We're a passionate team of technologists who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they think is best can lead to great things.
About The Position
As a Customer Success Manager, you'll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services.
Your specific responsibilities will include:
- Own the customer journey from project kick-off, launch, adoption, and ongoing value realization, ensuring customers achieve meaningful business outcomes and are delighted with the partnership.
- Build trusted relationships across complex enterprise organizations, engaging confidently with stakeholders ranging from engineers, data and product teams to Heads and Directors of Ecommerce, Digital, Product, and Technology, as well as VP and C-level executives.
- Understand the goals, priorities, and influence of different customer personas, and align technical and business stakeholders around a shared success plan.
- Translate technical concepts, product capabilities, and performance data into clear business value, connecting Constructor’s work to outcomes such as conversion, revenue, customer experience, and operational efficiency.
- Plan and lead effective QBRs and EBRs that go beyond reporting: communicate measurable impact, facilitate strategic conversations, make recommendations, and align stakeholders on priorities and next steps.
- Identify risks, blockers, and changing customer priorities early. Lead escalations with clarity and urgency by defining the business impact, engaging the right internal teams, setting expectations, and maintaining customer confidence through resolution.
- Advocate effectively for customer needs while exercising strong judgment about when engineering involvement is required, how requests should be prioritized, and when an alternative solution can deliver the desired outcome.
- Use customer insights, performance data, and ecommerce best practices to provide proactive, strategic recommendations, not simply respond to requests.
- Maintain clear success plans, stakeholder maps, account documentation, training materials, and agreed actions so that both the customer and Constructor teams remain aligned.
- Partner closely with Account Management to support retention and growth by demonstrating value, strengthening executive relationships, and identifying opportunities to expand the partnership.
- Continuously improve how we onboard, integrate, and support customers, sharing repeatable best practices that make our processes more scalable and the customer experience more effective.
Requirements
- Based in EMEA, ideally in the Nordics—particularly Finland, Sweden, or Denmark. Fluency in a Nordic language is an advantage but not required.
- At least three years of experience managing relationships with enterprise customers in Customer Success, Account Management, Solutions Consulting, or a similar customer-facing role.
- Experience working with complex enterprise organizations and building trusted relationships with stakeholders ranging from technical teams and product leaders to Ecommerce Directors, VPs, and C-level executives.
- Strong executive presence and the confidence to lead strategic customer conversations, including QBRs and EBRs.
- Strong influencing and stakeholder-management skills, including the ability to create momentum and drive progress without direct authority.
- Strong problem-solving skills, intellectual curiosity, and the ability to learn quickly in a fast-moving, technically sophisticated environment.
- Experience in ecommerce, digital commerce, search, product discovery, or a related field is highly valued.
Benefits
- A competitive compensation package including stock options
- Fully remote team - choose where you live
- Work from home stipend! We want you to have the resources you need to set up your home office
- Apple laptops provided for new employees
- Training and development budget for every employee, refreshed each year
- Parental leave for qualified employees
- Work with smart people who will help you grow and make a meaningful impact
- Diversity, Equity, and Inclusion at Constructor
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Remote - France; Remote - EMEA
Workplace: Remote
About You
You're a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy. You're a self-starter who's good at triaging problems and working on the most important one. You've worked directly with customers for a long time and are comfortable being the face of the company to them. One of the things that pleases you most in life is customers successfully using your product, being thrilled with its value, and telling you they're happy they partnered with you. Further, you're a curious person, and you'd love the opportunity to work with a technology team that includes data scientists, algorithm experts, back-end and front-end engineers to expand your knowledge.
About Us
Constructor.io http://Constructor.io powers product search and discovery for some of the largest retailers in the world. We serve billions of requests every week, and you've probably seen our results somewhere and used our product without knowing it. We differentiate ourselves by focusing on metrics over features, and reinventing search and discovery from the ground up as a machine learning challenge with the specific goal of improving metrics like revenue. We're approximately doubling year over year despite the market slow down and have customers in every eCommerce vertical.
We're a passionate team of technologists who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they think is best can lead to great things.
About The Position
As a Customer Success Manager, you'll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services.
Your specific responsibilities will include:
- Own the customer journey from project kick-off, launch, adoption, and ongoing value realization, ensuring customers achieve meaningful business outcomes and are delighted with the partnership.
- Build trusted relationships across complex enterprise organizations, engaging confidently with stakeholders ranging from engineers, data and product teams to Heads and Directors of Ecommerce, Digital, Product, and Technology, as well as VP and C-level executives.
- Understand the goals, priorities, and influence of different customer personas, and align technical and business stakeholders around a shared success plan.
- Translate technical concepts, product capabilities, and performance data into clear business value, connecting Constructor’s work to outcomes such as conversion, revenue, customer experience, and operational efficiency.
- Plan and lead effective QBRs and EBRs that go beyond reporting: communicate measurable impact, facilitate strategic conversations, make recommendations, and align stakeholders on priorities and next steps.
- Identify risks, blockers, and changing customer priorities early. Lead escalations with clarity and urgency by defining the business impact, engaging the right internal teams, setting expectations, and maintaining customer confidence through resolution.
- Advocate effectively for customer needs while exercising strong judgment about when engineering involvement is required, how requests should be prioritized, and when an alternative solution can deliver the desired outcome.
- Use customer insights, performance data, and ecommerce best practices to provide proactive, strategic recommendations, not simply respond to requests.
- Maintain clear success plans, stakeholder maps, account documentation, training materials, and agreed actions so that both the customer and Constructor teams remain aligned.
- Partner closely with Account Management to support retention and growth by demonstrating value, strengthening executive relationships, and identifying opportunities to expand the partnership.
- Continuously improve how we onboard, integrate, and support customers, sharing repeatable best practices that make our processes more scalable and the customer experience more effective.
Requirements
- Based in EMEA, ideally in France. Fluency in a French language is a requirement.
- At least three years of experience managing relationships with enterprise customers in Customer Success, Account Management, Solutions Consulting, or a similar customer-facing role.
- Experience working with complex enterprise organizations and building trusted relationships with stakeholders ranging from technical teams and product leaders to Ecommerce Directors, VPs, and C-level executives.
- Strong executive presence and the confidence to lead strategic customer conversations, including QBRs and EBRs.
- Strong influencing and stakeholder-management skills, including the ability to create momentum and drive progress without direct authority.
- Strong problem-solving skills, intellectual curiosity, and the ability to learn quickly in a fast-moving, technically sophisticated environment.
- Experience in ecommerce, digital commerce, search, product discovery, or a related field is highly valued.
Benefits
- A competitive compensation package including stock options
- Fully remote team - choose where you live
- Work from home stipend! We want you to have the resources you need to set up your home office
- Apple laptops provided for new employees
- Training and development budget for every employee, refreshed each year
- Parental leave for qualified employees
- Work with smart people who will help you grow and make a meaningful impact
- Diversity, Equity, and Inclusion at Constructor
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Tampa, FL
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About LangChain
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
About the role:
We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products.
This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you.
Location:
- Florida
WHAT YOU’LL DO:
- Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through
- Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems
- Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value
- Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption
- Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams
- Negotiate pricing and deal terms and work with legal to redline contracts
- Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience
- Help define and iterate on our sales playbook - your input will help shape our go to market strategies
How to be successful in this role:
- 5+ years of experience selling complex software to enterprise customers
- A relationship builder that garners trust quickly and approaches sales with empathy and curiosity
- Excellent communication and storytelling skills
- Technical acumen with the ability to establish credibility with technical decision makers.
- You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one
- Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward
- Passionate about generative AI and excited to help customers navigate a rapidly evolving industry
Compensation & Benefits:
- We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
- Annual salary: $350,000 OTE USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Atlanta, GA
Workplace: Hybrid
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About LangChain
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
About the role:
We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products.
This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you.
Location:
- Atlanta
WHAT YOU’LL DO:
- Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through
- Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems
- Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value
- Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption
- Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams
- Negotiate pricing and deal terms and work with legal to redline contracts
- Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience
- Help define and iterate on our sales playbook - your input will help shape our go to market strategies
How to be successful in this role:
- 5+ years of experience selling complex software to enterprise customers
- A relationship builder that garners trust quickly and approaches sales with empathy and curiosity
- Excellent communication and storytelling skills
- Technical acumen with the ability to establish credibility with technical decision makers.
- You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one
- Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward
- Passionate about generative AI and excited to help customers navigate a rapidly evolving industry
Compensation & Benefits:
- We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
- Annual salary: $350,000 OTE USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a Vertical Marketing Manager to own our healthcare business. CallRail is a lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. Healthcare organizations are one of our largest and fastest-moving markets. Think of this role as the general manager for healthcare at CallRail: you set the strategy, you own the number, and you are the person the rest of the company turns to when they need to understand this market.
You'll build the healthcare personas, positioning, and messaging, verticalizing our go-to-market narrative for this audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. You'll decide which healthcare subverticals we go after, how we talk to them, what we need to build or partner on to win.
It's a role for someone who is energized by ownership, is happiest when they know a market better than anyone else in the room, and would rather bring a plan than wait for an assignment. The mix is roughly equal parts strategy and execution: you'll build the plan, and then you'll roll up your sleeves and go run it, with cross-functional support.
What You'll Do
You act like an owner.
Healthcare is your line of business. You know its performance, its risks, and its opportunities inside and out, and you carry the accountability that comes with it.
You come with a point of view.
You represent heathcare in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing.
You advocate for what your market needs.
You don't wait for a door to open; you open it. When you see something we need in order to win in home services, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision.
You go deep.
You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works.
What You'll Own
Healthcare strategy and business performance
Own the go-to-market strategy for CallRail's healthcare business, including which subverticals we prioritize, how we position and message to them, and the plan to hit our acquisition and revenue goals
Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, and conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed.
Report on healthcare performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it
Market and competitive expertise
Be CallRail's subject matter expert on the healthcare market: the buyers, the workflows, the regulatory realities, the vendor landscape, and the economics of how these businesses grow
Own the healthcare buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market
Develop real depth in the specific subverticals where our opportunity is biggest, not just a broad view of "healthcare"
Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership
Regularly surface the headwinds and tailwinds shaping the vertical — regulatory shifts, consolidation, AI adoption, patient acquisition economics — and translate them into implications for our strategy
Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data
Be the face of CallRail in the healthcare market: conference and industry speaking engagements, webinars, panels, podcasts, etc.
Cross-functional leadership
Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction
Serve as the messaging authority for healthcare: consulting across marketing for campaign and content development
Pressure-test the work happening across teams against a simple bar: does it solve a real healthcare customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results?
Partner with product development teams as the voice of the healthcare customer, bringing market insight that shapes the roadmap
Build business cases for the partnerships and integrations we need to win
Enable sales and support: train them on the problems we solve for healthcare buyers, and work with sales enablement to build the internal tools and external collateral they need
What You'll Need
BS/BA and 4–6 years of experience in a strategic marketing role, with direct experience in healthcare, healthtech, or an adjacent health-related field required
A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan
Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it
Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences
Demonstrated ability to influence and align cross-functional partners without formal authority
Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day
Nice To Have
B2B SaaS or martech vertical, industry, or product marketing experience
Experience presenting at industry conferences or building a personal presence in a vertical community
Familiarity with healthcare marketing and patient acquisition, HIPAA-conscious marketing practices, or the healthcare technology stack (EHR, practice management, patient engagement, and CRM tools)
Experience building or influencing a partner and integration ecosystem
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE CONSUMER BUSINESS SERVICES TEAM
- Sierra partners with the businesses that power everyday life for consumers and enterprises alike — from the CPG brands on every shelf to the logistics networks that get products there, the real estate and facilities teams that manage the buildings people live and work in, and the energy and utility providers that keep the lights on. Our agents handle everything from order tracking and account management to field service scheduling and billing support, tuned to the voice and workflows of each business.
- This vertical spans a wide range of industries — consumer products, commercial real estate, automotive & mobility, transportation & logistics, industrial manufacturing, information & data services, consumer electronics, professional services, facilities management, construction, energy, and utilities — giving you the breadth to build relationships across some of the largest and most established companies in the world.
- Join us to bring AI agents to the businesses that quietly run the economy — and help build technology that makes these essential services faster, more reliable, and more human for everyone who depends on them.
WHAT YOU'LL DO
- Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team.
- Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights.
- Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy.
WHAT YOU'LL BRING
- 15+ years of selling experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts.
- People leadership experience: 10+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Paris; Amsterdam; Linz; Munich; London; Berlin
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
Mistral is looking for AI Scientists with deep expertise in engineering sciences and machine learning to push the frontier of AI-accelerated simulation. Within AI4Engineering Science, you will research and train foundational physics models which are substantially more capable than what exists today and can be fine-tuned for downstream applications by both customers and internal teams.
You will work across the full research stack: curating high-fidelity simulation datasets, designing and training novel model architectures, and rigorously evaluating them against real engineering validation standards.
Working closely with the broader research organization, you'll ensure the foundation models you build are general enough to become the backbone of many downstream products, not just a single point solution.
This role builds on a strong, world-class foundation, and the goal is to take it further. You'll work one vertical at a time toward foundation models that genuinely transfer and fine-tune across engineering tasks, with high-quality simulation data pipelines, physics-based evaluation, and uncertainty / out-of-distribution estimation as first-class concerns. There's no inherited playbook for most of what's left to do: you'll help define the architectures, training strategies, and validation standards the team builds on, not just extend an existing one.
WHAT YOU WILL DO
- Research and train novel foundation models for physics simulation, pushing past today's state of the art in accuracy, generalization, and scale
- Design and run large-scale simulation campaigns using domain-specific solvers to build the high-fidelity datasets foundational physics models need
- Investigate architectures and training strategies (e.g. multi-fidelity training, pretraining objectives, scaling behavior) that let a single foundation model transfer and fine-tune well across diverse engineering tasks
- Rigorously evaluate model coverage, accuracy, and robustness against industry validation standards, and diagnose failure modes arising from data gaps or architecture limitations
- Stay on top of the latest developments in the scientific community and contribute to Mistral's standing at the frontier of AI-for-engineering research
WHAT WE'RE LOOKING FOR
- PhD or Master's in CS/AI or an engineering science: Mechanical Engineering, Electrical Engineering, Computational Fluid Dynamics, Structural Mechanics, EDA, Semiconductor Engineering, or a related field
- Strong, hands-on machine learning expertise with a deep understanding of model architectures, training dynamics, and evaluation methodology is core to this role
- You have developed ML methods for simulation or surrogate modelling
- You write clean, readable Python code and are comfortable in Linux/HPC environments
- Fluent English with excellent communication skills, able to explain technical simulation and ML concepts to both engineering and non-technical audiences
- Self-directed, you don't need detailed roadmaps to make progress
- Low-ego, collaborative, and eager to learn at the intersection of simulation and ML
- Demonstrated success through industrial projects, academic work, or personal projects
IT WOULD BE GREAT IF YOU
- Have industrial or academic experience with simulation solvers (e.g. OpenFOAM, LS-DYNA, ANSYS, COMSOL, Abaqus, Fluent, STAR-CCM+, PowerFlow, NekRS, Tau/CODA, JAX-Fluids, or equivalent; Cadence/Synopsys/Siemens EDA or equivalent)
- Have experience automating large-scale simulation campaigns on HPC clusters
- Have contributed to a large open-source or industry codebase
- Have publications in engineering or ML venues (AIAA, ASME, JFM, NeurIPS, ICLR, etc.)
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris; Amsterdam; Linz; Munich; London; Berlin
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
Mistral is looking for AI Scientists with deep ML expertise and hands-on engineering experience to expand what our agentic tools can do across the engineering lifecycle — CAE (CFD, FEA, etc.) and EDA/Semi.
Working within the AI4Engineering Science team, your core work is building the pre and post-training data for Mistral's LLMs to reason about and execute real engineering tasks. Because Mistral trains its own frontier LLMs, the data and verifiers you design ship directly into models you can hold, a rare position, and the core of the job.
Alongside this, you'll help shape the agent architectures and harness that let these models operate reliably inside multi-step engineering workflows, not just answer isolated questions.
You'll work closely with domain experts across CAE and EDA or other domains to ground this work in how engineers actually work, and with the broader research team to translate that domain grounding into training signal and evaluation benchmarks that measure genuine task competence.
This is early-stage work, and that's the point: you'd be joining at the foundation, shaping the data, verifiers, and agent scaffolding that decide whether these systems become reliable or stay demo-grade. There's no inherited playbook, you'll help define what good looks like, and your work will set the direction the team builds on rather than extend an existing one.
What you will do
- Design pretraining, SFT, and RL data for engineering tasks across CAD, CAE, and semiconductor/EDA
- Define verifiers and evaluation criteria that capture what "correct" and "high-quality" actually mean for each engineering task, beyond surface-level plausibility
- Design and improve agent architectures and harnesses: how models plan, call tools, recover from errors, and chain steps together across long-horizon engineering workflows
- Build evaluation benchmarks and diagnostic tooling to identify where models fail on engineering tasks, and trace those failures back to gaps in data, reward design, or agent scaffolding
- Collaborate with domain experts across CAE and EDA or other domains (and the science and solutions teams more broadly) to identify which engineering workflows are highest-value to target next
- Contribute to Mistral's broader pre and post-training research, sharing findings and methodology across the science organization
What we're looking for
- Fluent English with excellent communication skills, able to explain technical ML and engineering concepts to both engineering and non-technical audiences
- Deep, hands-on machine learning expertise, particularly LLM development
- Demonstrated experience running, debugging, and validating real engineering workflows in at least one of CAD, CAE, semiconductor simulation, or EDA
- You write clean, readable Python code and are comfortable in Linux/HPC environments
- Self-directed, you don't need detailed roadmaps to make progress
- Low-ego, collaborative, and eager to learn at the intersection of engineering and ML
It would be great if you
- Have experience building or fine-tuning agentic systems (tool use, multi-step planning, agent orchestration frameworks)
- Have experience with reward modeling, RLHF/RLAIF/RLVR, or preference-based training
- Have industrial or academic experience with CAE or EDA tools (e.g. SolidWorks, CATIA, Fluent, Abaqus, LS-DYNA, STAR-CCM+, Cadence/Synopsys/Siemens EDA tools)
- Have contributed to a large open-source or industry codebase
- Have publications in engineering and ML venues (NeurIPS, ICLR, JFM, AIAA, etc.)
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s engineers are building some of the most ambitious AI systems and applications in the world. We also help engineers, architects, and technical practitioners across Anthropic, our partners, and our customers learn to build with Claude.
Until now, technical instruction has largely been a shared responsibility. We are building a dedicated technical instruction function to make that learning exceptional and ensure that everyone who teaches in Anthropic’s technical programs meets a consistent, high bar.
We are looking for a Technical Instructor Lead in New York to help bring that standard to life. About half of your time will be spent delivering ILT hands-on technical instruction in New York and remotely across European time zones. The other half will be spent developing other instructors, running train-the-trainer programs, and improving the quality and consistency of technical instruction across programs.
You are an engineer who teaches and a teacher who makes other teachers better. You can build an agent live in front of a skeptical staff engineer, diagnose a broken lab while a room of learners waits, and adapt when a lesson is not landing. You can also watch another instructor teach for ten minutes and identify the one change that will materially improve their next session.
This is not primarily an instructional design or classroom facilitation role. You should be comfortable writing code, debugging technical systems, and teaching practitioners who may know more than you do about their particular domain.
You will report to the Head of Technical Training.
Key responsibilities
Deliver hands-on technical instruction across Anthropic’s onboarding, residency, and technical enablement programs, in person in New York and remotely across European time zones.
Model excellent technical teaching for audiences ranging from small, interactive labs to 100+ technical practitioners, adapting to different levels of experience and technical depth.
Run train-the-trainer programs for internal experts, contract instructors, and training partners, using Anthropic’s practice-teach, feedback, and certification processes.
Coach and calibrate instructors through live and recorded observations, actionable feedback, and recommendations on readiness to teach specific content.
Partner with technical experts to turn subject matter expertise into effective sessions, labs, exercises, and demonstrations, and improve content based on what happens in the room.
Own instructional quality in assigned programs, staffing yourself and cleared instructors into East Coast program calendars and ensuring delivery meets Anthropic’s standards.
Use learner and instructor data to identify gaps in instruction and recommend improvements to curriculum, delivery, and instructor development.
Help evolve Anthropic’s technical instruction function, bringing your experience from the room into our standards, instructor development practices, and approach to scaling quality.
Minimum qualifications
6+ years of relevant professional experience across software engineering, solutions engineering, developer advocacy, technical education, or another technically deep role.
3+ years of hands-on technical instruction, including teaching engineers in live environments both in person and remotely. You know how to make difficult technical concepts click and how to adapt when they do not.
Production engineering experience. You have written and shipped production software and can engage credibly with experienced engineers on architecture, implementation, debugging, and technical tradeoffs.
Recent hands-on AI development. Within the past three years, you have built or debugged applications using LLM APIs, agents, tool use, MCP, or related technologies. You are comfortable with rapidly changing AI development tools and unfamiliar technical problems.
Instructor development experience. You have helped other instructors or technical presenters improve through observation, structured feedback, practice teaching, or train-the-trainer programs.
New York City location or willingness to relocate. You will work from our NYC office whenever an instructor-led program is in session there, typically around three days per week. The role includes approximately 25% travel to San Francisco and, over time, Europe.
Preferred qualifications
Experience designing or operating a train-the-trainer, instructor certification, or observer-calibration program.
A portfolio of sessions, labs, or courses you have designed and taught, plus material you created so others could teach it.
Experience teaching across time zones or to European audiences, including coaching instructors from recorded sessions.
Experience using Claude Code or a comparable agentic coding tool as a significant part of your engineering workflow.
Experience building with the Claude Developer Platform through Amazon Bedrock, Google Vertex AI, Microsoft Foundry, or comparable infrastructure.
Experience with public speaking, conference workshops, or developer advocacy.
Deep enthusiasm for AI and a genuine commitment to building and deploying it responsibly.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote | Finland
Workplace: OnSite
ROLE HIGHLIGHTS:
- Satellite Operations Specialist
- Location: Finland
- Department: Satellite Operations & Maintenance / Engineering
- Reports to: Satellite Operations Team Lead
- Employment type: Fixed term
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Satellite Operations Specialist, you will be an integral part of ensuring that ICEYE is able to deliver the product and data to customers. You will work closely with other operators on the operations console throughout your shift hours, ensuring smooth operation of our constellation of satellites and providing crucial support for any unexpected contingencies that arise on the fleet or ground systems. You will help to improve Satellite Operations by developing new procedures and tools. You'll handle fleet maintenance, engage in mock operations pre-launch, and be a critical part of the Launch and Early Orbit Operations. If you're passionate about space technology and eager to make an impact in satellite operations, we want to hear from you.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Maintain continuous, high-quality monitoring and control of the satellite constellation during all shifts
- Ensure safe operations, early detection of anomalies, and proper escalation or resolution
- Enhance Satellite Operations by developing and refining procedures, tools, and workflow
- Support fleet maintenance activities and satellite in orbit testing
- Contribute to mission readiness through simulations and Launch and Early Orbit Operations
- Deliver clear shift handovers, incident reporting, and documentation
- Contribute to seamless 24/7 operations and strengthen team-wide situational awareness and best practices.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Relevant university degree: Aeronautical Engineering, Space studies, Applied Physics or similar, or relative experience in a similar role.
- Have attention to detail with an excellent ability to focus
- Have strong problem-solving skills and the ability to react fast
- Strong English language skills (both written and spoken)
- Flexibility in scheduled working hours (ability to work morning, evening, and night shifts, 365/24/7 basis)
- Interest in Space Industry/Satellite Operations
NICE TO HAVES:
- Space background
- Knowledge about satellite systems
- Knowledge about orbital mechanics
- Familiarity with Linux system
- Familiarity with Python
- Familiarity with Atlassian Cloud (Jira, Confluence)
APPLICATION PROCESS
- Talent Attraction Partner interview (30 minutes, online)
- Technical / Team Lead interview (30 minutes, online)
- Team Director interview (30 minutes, online)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority—with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Zagreb, Croatia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
The Associate Operations Manager for Supply Activation & Acquisition plays a pivotal role at Wolt. As Central scales at an unprecedented pace, your mission is to keep courier supply ahead of demand - both in the moment and over the medium term. You will be responsible for leading and mentoring a team of 3, ensuring that intraday activation (weather-driven boosts, DxGy and ARC / radius adjustments) and courier acquisition (job boards, application attainment, reactivations and sign-ups) are tightly coordinated across all Central markets.
In this role, you will own two of Central’s most closely tracked supply KPIs - undersupplied hours and GOV loss - reported weekly to senior leadership, alongside a multi-million euro activation and acquisition budget. Your leadership extends beyond day-to-day activation calls; you will be the primary bridge to higher management on supply health, escalating risks early and proposing structural fixes such as mobilizer strategies and special events planning ahead of demand spikes (holidays, weather events, local events). Your ability to translate data into fast, defensible calls will be key to keeping Central’s ADT, UH% and GOV loss on plan.
What you’ll be doing
Own Central’s intraday activation strategy - activation surges, special events management and day-to-day operations (radius / busyness adjustments, communication flows, etc.) - to keep courier supply matched to demand hour by hour.
Lead and mentor a team of 3 and own a multi-million euro activation and acquisition budget across Central markets.
Own Central’s courier acquisition function: job boards, application attainment, reactivation campaigns and sign-ups.
Own and report on Central’s UH% and GOV loss KPIs weekly, surfacing risks and driving corrective action with senior leadership.
Plan and execute mobilizer strategies and special events coverage (holidays, weather events, local events) ahead of demand spikes.
Partner with Support, Product and Global Delivery Ops to build tools and processes that scale activation and acquisition across markets.
Serve as the primary point of contact for top management on Central’s supply health.
Our humble expectations
Proven track record managing complex, data-driven operations across multiple markets, ideally in courier / gig supply, logistics or marketplace operations.
Comfortable owning hard KPIs (UH%, GOV loss) and being accountable for the numbers, not just reporting them.
Experience leading and developing a small team (3 direct reports).
Strong budget ownership experience - able to allocate and defend a multi-million euro spend across activation and acquisition levers.
Excellent ability to distill complex operational trade-offs into clear, actionable recommendations for senior leadership.
Comfortable working under time pressure during weather events, special events and demand spikes.
Fluent English skills in both spoken and writing.
Additional information
What to expect from our hiring process:
Talent Acquisition screen — an introductory conversation with our recruiter to learn more about your background and answer any initial questions about the role.
Hiring Manager interview — a deeper conversation with the team manager about your experience, the team, and what this role involves day to day.
Assignment — a practical task related to the role, giving you a chance to show how you approach real problems in this space.
Final interview — a conversation with a senior stakeholder to round out the process.
If you are excited about working in a high-growth environment, taking ownership and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!
Please submit your up-to-date resume in English.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting.
The salary below is the gross monthly salary range for this position.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Dublin, Ireland; London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
At Fin, we believe every business needs an AI Agent for their customers and an AI Agent for their team. For customer experience teams, AI Agents are moving far beyond customer communication, to doing the vast majority of complex customer operations work and moving beyond taking direction from the human team, to giving direction, coordinating and undertaking work under human supervision.
We built and launched Operator this year - an internal Agent for customer operations. Operator deeply understands everything happening in a business's customer experience, finds the insights and areas for improvement, delivers recommendations, and makes the changes itself with permission. It’s a new category of Agent and is a hit with our customers.
This highly strategic role owns the end to end PMM work for Operator, working across product, marketing, GTM and leadership. You'll build the narrative, the positioning, and the go-to-market that makes Operator the next wildly successful product from Fin.
What will I be doing?
Build the external narrative for Operator and bring it to market in a way that creates and shapes the category for the industry
Shape and refine the ICP and audience for the Operator- who we're talking to, what their pains are, and what makes them choose us
Own core messaging and drive cross-functional alignment on what we're saying, why, and how it shows up everywhere - from the website to the sales deck to the customer email
Be deeply customer-obsessed - spend time with customers, study how they evaluate and adopt, and turn signal into clear insight that shapes what we say
Lead launches and go-to-market moments, working cross-functionally to deliver crisp messaging that fits sales, campaigns, and content needs, delivering mindshare for Fin and pipeline for
Build crisp, high-impact narratives and enablement that sales actually uses - including the discovery questions, objection handling, and competitive positioning and work closely with GTM teams to ensure messaging lands with the customers who need to hear it most
Create high-quality core PMM assets yourself: web pages, first call decks, narratives, scripts, demos, and launch materials - and maintain the core 'brain' of PMM context that feeds our AI-first approach
What we're looking for
This role is for someone who is a hybrid: part strategist, part storyteller, part technologist. You move between customer insight, product detail, competitive analysis, and creative expression without friction. Above all, you can take something the market has no name for and make it obvious.
You've done this before
5+ years in product marketing, ideally in B2B, with a track record of shaping how complex products are understood in market
You've marketed something genuinely new - a product or capability with no clear comparison set - and built the narrative that gave buyers a way to think about it
You've owned a product area end-to-end - from ICP and positioning through to launches and field enablement
You're comfortable with technical depth: automation, workflows, analytics, agent behaviour, and the mechanics of how a product actually does the work
Experience with usage-based or consumption pricing, or with selling operational change rather than a feature set, is a strong plus
You've worked in fast-moving environments where the product ships faster than the messaging can keep up - and found a way to move at that pace without losing quality
You think and write with precision
Excellent written communication - you write crisp briefs, sharp narratives, and synthesis memos that drive alignment
Strong editorial judgment - you know the difference between a sharp positioning statement and marketing language that means nothing
You push back on vague claims and force specificity - in your own work and in others'
You're product-obsessed and technically engaged
You read the docs, use the product, and dig into the tech before you craft a single message
You're genuinely curious about AI - not just as a talking point, but as something you think about, experiment with, and engage with constantly
You use AI tools fluently in your own work and are always looking for new ways to move faster and think sharper
You operate at the intersection of strategy and execution
You don't hand off strategy and wait - you take it all the way to the asset, the launch, the field
Strong judgment and the ability to work independently on large, high-stakes initiatives
A systems thinker who builds messaging architectures and frameworks others can use, not just one-off assets
You work well across functions, build trust quickly, and make the people around you more effective
Attributes we're looking for
Ambitious and competitive
- you set a high bar, think big, and want to win. You'll go the extra mile and you're motivated by building something that leads the market.
Confident and decisive
- you back yourself, optimise for progress over consensus, and value momentum. You ask for forgiveness, not permission.
Curious and intellectually engaged
- you're always learning, experimenting, and asking why. You keep up with AI's pace and use it to improve how you work.
Tasteful and creative
- you understand what connects emotionally with people and draw on design, culture, and craft to create ideas that resonate.
Impatient and change-oriented
- you hate slow and work to fix the root cause. You thrive in ambiguity and love building something new.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Dublin, Ireland; London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
At Fin, we believe AI agents and human support teams will work symbiotically as one team in one system, increasingly directed by AI, with humans elevated to higher-level roles and engaging directly with customers only in complex, high-stakes moments. So we built Fin to be natively integrated with the Intercom helpdesk, and are completely rethinking what a Helpdesk product should be when Agents do 90%+ resolution. We’re also building exciting new products and capabilities around how human teams collaborate with, are assisted by, and supervised by the AI agent so that they can deliver great customer experiences.
This PMM role will lead PMM for our Intercom helpdesk, loved by over 30k customers, and lead on how to market new capabilities that help human support teams deliver great experiences, with help and guidance from AI Agents. You'll shape how we talk to the 25,000+ businesses already using Intercom, build the narrative for an AI-first helpdesk era, and establish Intercom as the obvious choice for teams who want their AI agent and their human support layer working as one
You'll work directly with product, engineering, sales leadership, and the wider marketing team. This is a builder role for someone who wants to work fast, think from first principles, and help shape the future of PMM at Fin.
What will I be doing?
Shape the ICP and audience for the Intercom helpdesk and additional products for teams - who we're talking to, what their pains are, and what makes them choose us
Own core messaging and drive cross-functional alignment on what we're saying, why, and how it shows up everywhere - from the website to the sales deck to the customer email
Define and build the external narrative for the AI-first Helpdesk - what it means, why it matters, and why Fin is uniquely positioned to deliver it - and bring it to market in a way that reshapes how buyers think about the category
Partner with Product, GTM and Lifecycle on how we communicate product investment and progress to existing customers - turning roadmap momentum into customer confidence that retains and expands accounts
Build crisp, high-impact enablement that sales and customer success teams actually use to sell with confidence. Work closely with GTM teams to ensure messaging lands with the customers who need to hear it most
Be deeply customer-obsessed - sit with customer support teams, study how they evaluate and adopt, and turn signal into clear insight that shapes what we say
Lead launches and go-to-market moments for new products and capapbilties releases, working across the company to deliver impactful launch moments that drive mindshare and pipeline
Create high-quality core PMM assets yourself: web pages, first call decks, narratives and scripts launch materials. And maintain the core ‘brain’ of PMM context that feeds our AI-first approach
What we're looking for
This role is for someone who is a hybrid: part strategist, part storyteller, part technologist. You move between customer insight, product detail, competitive analysis, and creative expression without friction.
You've done this before
5+ years in product marketing, ideally in B2B with a track record of shaping how complex products are understood in market
You've owned a core product area end-to-end - from ICP and positioning through to launches and field enablement
You've worked in fast-moving environments where the product ships faster than the messaging can keep up - and found a way to move at that pace without losing quality
Experience with customer retention or expansion motions is a strong plus
You think and write with precision
Excellent written communication - you write crisp briefs, sharp narratives, and synthesis memos that drive alignment
Strong editorial judgment - you know the difference between a sharp positioning statement and marketing language that means nothing
You push back on vague claims and force specificity - in your own work and in others'
You're product-obsessed and technically engaged
You read the docs, use the product, and dig into the tech before you craft a single message
You're genuinely curious about AI - not just as a talking point, but as something you think about, experiment with, and engage with constantly
You use AI tools fluently in your own work and are always looking for new ways to move faster and think sharper
You operate at the intersection of strategy and execution
You don't hand off strategy and wait - you take it all the way to the asset, the launch, the field
Strong judgment and the ability to work independently on large, high-stakes initiatives
A systems thinker who builds messaging architectures and frameworks others can use, not just one-off assets
You work well across functions, build trust quickly, and make the people around you more effective
Attributes we're looking for
Ambitious and competitive
- you set a high bar, think big, and want to win. You'll go the extra mile and you're motivated by building something that leads the market.
Confident and decisive
- you back yourself, optimise for progress over consensus, and value momentum. You ask for forgiveness, not permission.
Curious and intellectually engaged
- you're always learning, experimenting, and asking why. You keep up with AI's pace and use it to improve how you work.
Tasteful and creative
- you understand what connects emotionally with people and draw on design, culture, and craft to create ideas that resonate.
Impatient and change-oriented
- you hate slow and work to fix the root cause. You thrive in ambiguity and love building something new.
Benefits
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
ГибридSan Francisco, California; New York, New York
ОфисLondon
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Paris; Amsterdam; Linz; Munich; London; Berlin; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридParis; Amsterdam; Linz; Munich; London; Berlin; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
leadNew York City, NY; About half of your time will be spent delivering ILT hands-on technical instruction in New York and remotely across European time zones; Deliver hands-on technical instruction across Anthropic’s onboarding, residency, and technical enablement programs, in person in New York and remotely across European time zones; Experience teaching across time zones or to European audiences, including coaching instructors from recorded sessions
ОфисRemote | Finland
Zagreb, Croatia
seniorDublin, Ireland; London, England
seniorDublin, Ireland; London, England; At Fin, we believe AI agents and human support teams will work symbiotically as one team in one system, increasingly directed by AI, with humans elevated to higher-level roles and engaging directly with customers only in complex, high-stakes moments