Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE:
As a Head of Workplace & Facilities based in London, you will be responsible for ensuring our teams operate in environments that are not only functional and safe—but scalable, adaptable, and built for the pace of high-growth product development. From brownfield build-outs to continuous upgrades, you will translate company-wide requirements into fit-for-purpose, high-performance facilities.
You will own the planning, delivery, and management of all physical environments that enable engineering and company operations—from collaborative workspaces and lab floors to test zones and logistics areas. You will lead brownfield and retrofit programmes across our sites, ensuring they meet the exacting needs of modern robotics engineering
This is a highly cross-functional, technically grounded leadership role. You’ll partner with hardware, software, and operations teams to turn functional requirements into physical reality—ensuring that space never becomes a blocker to speed, safety, or innovation.
This role also includes accountability for general office management, including oversight of our workplace operations team and front-of-house function. You’ll ensure the daily experience in each site reflects our culture and values—providing a seamless, well-run environment for employees, visitors, and partners.
WHAT YOU'LL DO:
Facility Strategy & Planning
- Define and lead the physical environment strategy across lab, workspace, test, integration, prototype manufacturing, and office areas
- Translate functional and technical requirements from all parts of the business into clear, scalable space plans
- Lead site assessments, feasibility studies, and future planning across global locations
- Develop and maintain design standards for our labs and shared workspaces
Programme Delivery (Brownfield & Fit-Out)
- Own the full lifecycle of facility programmes: scoping, budgeting, planning, contractor management, delivery, and commissioning
- Oversee brownfield upgrades to enable evolving R&D, prototype manufacturing, and testing needs
- Manage external architects, engineers, contractors, and consultants
- Coordinate delivery timelines with product, hiring, and operational roadmaps
Prototype Manufacturing & Lab Readiness
- Ensure infrastructure supports mechatronics-heavy workflows including actuator assembly, sub-system integration, electronics rework, and test rig operation
- Define layouts and utility requirements (power, ESD, ventilation, compressed air, equipment mounting, etc.) for in-house prototyping and low-volume builds
- Establish protocols for safe operation, material flow, and flexible reconfiguration of physical spaces
Office Operations & Workplace Experience
- Lead general office and workplace management across all global sites
- Oversee a dedicated office and reception team, ensuring smooth daily operations, visitor experience, and front-of-house service
- Maintain a welcoming, professional, and functional workplace aligned with our culture and operational rhythm
- Partner with People and IT to ensure workspaces support hybrid collaboration, new joiner onboarding, and employee well-being
Facility Operations & Lifecycle Management
- Set up and oversee systems for space allocation, access control, maintenance, and infrastructure monitoring
- Lead improvements in facility uptime, utilisation, safety, and team experience
- Manage shared infrastructure including lab services, AV, security, physical IT, and environment monitoring
- Maintain compliance with local codes, safety regulations, and relevant R&D standards
Cross-Functional Collaboration
- Partner with stakeholders across engineering, manufacturing, people, logistics, IT, and workplace operations
- Work with executive leadership to develop long-term facilities strategy, capital planning, and space forecasting
- Represent facilities in company-wide planning processes, including headcount growth and program milestones
- Drive alignment between physical infrastructure and company objectives
WHAT WE'RE LOOKING FOR:
- 10+ years of experience in facilities, technical operations, or capital project delivery in R&D or advanced manufacturing environments
- Proven track record managing brownfield retrofits and complex fit-out programmes
- Strong technical understanding of infrastructure requirements for labs, prototype manufacturing, and mixed-use technical spaces
- Experience overseeing general office operations, reception, and workplace experience functions
- Fluency across building systems (power, HVAC, ventilation, ESD, security, etc.) and health & safety best practices
- Highly organised, delivery-focused, and skilled in leading cross-functional capital programmes from start to finish
Nice to have
- Experience in robotics, aerospace, automation, or electromechanical product development
- Familiarity with ISO/cleanroom environments, build/test zones, or controlled lab standards
- Track record building or scaling physical infrastructure in high-growth organisations
- Experience with real estate strategy, landlord/tenant negotiations, or hybrid campus models
WHAT WE OFFER:
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ days off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: New York City Metropolitan Area; New Jersey; New York; Manhattan, New York; Massachusetts; Connecticut; Brooklyn, New York
Workplace: remote
About us
At Provectus, you don’t prototype in a sandbox and hand a client a slide deck. You embed inside a bank, an insurer, or a health system, learn the work, and ship a Claude + AWS system into their real, regulated production — then you watch the business number move. We’re an Anthropic and AWS Partner with 150+ certified architects. That means the newest models, real budgets, and problems that matter — without the layers, politics, and years-to-impact of a hundred-thousand-person firm. 350+ builders, 100+ customers in production, founder-led since 2010, offices across North America, LATAM, and EMEA.
Why Provectus
Frontier access — Anthropic Preferred Partner: newest Claude models, real budgets, real problems.
Real tasks (not scope), real deployment. You go where the operating problem is and ship production code to real users, not slide decks that sit in a drive.
Embedded, not engaged. You are part of the customer’s team and inside their process — not a vendor running a project alongside it. Embedded is not staff-augmented.
Autonomous. You own the work from framing through to production, visible to clients and founders. You own the method; nobody hands you a ticket.
Your experience stays portable. Every engagement is a new problem, often in a new industry, so your skills compound instead of narrowing to one product. No legacy-maintenance grind, not a single stack.
Craft & growth — build beside senior FDEs on a Claude-certified team; a real platform (talks, OSS) to grow your name.
We give you a stage: Claude certification, conference talks, open-source contributions, published work under your own name.
What you’ll do:
Spend the first weeks of each engagement in the operator’s seat, learning the constraints from the inside, then rebuild the function from first principles alongside the client and a Forward Deployed Executive — and you are the one who builds it.
Be part of the customer’s team, inside their process; work on real tasks, not scoped deliverables, and own the method autonomously.
You won’t start from zero. Provectus builds industry Blueprints — working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it.
Deliver across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare.
Help shape how leading enterprises adopt AI, from strategy through first deployment; help build the tooling and frameworks of a growing AI delivery practice.
What we look for:
Typically 7+ years building software, a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way.
Genuinely willing to spend time understanding someone else’s job before writing code; demonstrated ability to become conversant in an unfamiliar business function quickly.
Shipped GenAI/LLM systems to production — not demos, not notebooks. You’ve handled the parts that get hard after the prototype works.
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured and why.
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Cloud-native delivery on AWS (GCP/Azure a plus), including the operational reality of a system someone else inherits.
Pre-sales experience. Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room.
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job.
Hands-on experience with Claude, Claude Code, and Cowork (skills, workflows, MCP, integrations, connectors, custom harnesses).
Nice to have:
Containers and orchestration (Kubernetes/ECS) and CI/CD in production.
IaC depth: AWS CDK, CloudFormation, Terraform.
Open-source contributions or public writing on applied AI.
What we offer:
Full-time.
On-site visits to client’s facilities and our office in NYC 1/week
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Base salary $180k–$200k + bonuses; OTE up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data.
*No Visa sponsorship
We’re real
A person reads your application.
We filter out AI-generated and fraudulent submissions automatically. Every application that clears that filter is read by someone on our team.
We may ask for a quick ID verification.
Fraudulent applications are common, and this protects real candidates.
You’ll meet the people you’d work with.
We host AI engineering events in New York and San Francisco. We'd be happy to talk in person. Your interviews are with Pavel Borobov, Solutions Architect, and Stepan Pushkarev, Co-Founder & CEO.
How we hire:
Recruitment interview.
Tech interview with our FDE (30 min).
A live engineering building session (1.5 hours). We hand you a business function and the constraints. You have to understand the job and rebuild it — then say what you’d build and how you’d know it worked.
Use AI the way you normally would; we expect AI-generated code. What we look at is how you used AI, the judgment behind your choices, and what you researched beyond what any LLM already knows.
Soft skills interview.
Offer discussion.
Location: Paris, Remote
Workplace: remote
The Data team builds and evolves the data platform that powers critical product features and helps every team make smarter, faster decisions. Our data ecosystem supports hundreds of pipelines, dashboards, and tools, providing the foundation for both day-to-day operations and strategic decision-making.
What makes our team unique is our central role across the company: we sit at the intersection of Product, Operations, Customer Success, Sales, and Engineering. As our first Analytics Engineer, you’ll bridge the gap between our data platform and business teams by building trusted datasets, meaningful KPIs, and self-service analytics capabilities.
You’ll work closely with our Senior Data Analyst and Data Engineers to improve data models and documentation, strengthen the reliability and efficiency of our warehouse, and help teams become increasingly autonomous with Snowflake, Looker/Metabase, and AI-powered analytics. You’ll then contribute to our broader mission of making data more accessible and actionable across 360Learning.
Within 1 month, you will:
Discover 360Learning, its platform, teams, and culture
Get familiar with our data stack (Snowflake, Looker, dbt, etc.) and our ways of working
Understand our data models, ways of working, and self-service analytics strategy
Within 3 months, you will:
Build reliable, well-documented datasets and KPIs that help teams answer their own business questions
Enable teams to access and leverage data through Snowflake MCP, empowering them to answer business questions more independently
Collaborate with our Senior Data Analyst to improve documentation, data models, and best practices to strengthen self-service adoption
Within 6 months, you will:
Partner with Data Engineering to improve warehouse performance, reliability, and cost efficiency
Help teams become more autonomous on Snowflake and BI tools by guiding them toward the right datasets and sources of truth
Become a go-to partner for teams looking to monitor key metrics, explore data, and make data-driven decisions
The Skill Set:
Strong SQL skills with the ability to write complex queries and work confidently with data.
Hands-on experience with BI and analytics tools, such as Looker, Metabase, or Omni.
Experience with modern data warehouses, such as BigQuery, Redshift, or Snowflake.
Good working knowledge of Git and version control best practices.
Experience with dbt is a strong advantage.
Strong interest in AI and emerging analytics tools, with a focus on their practical application to business and data-related challenges.
Solid understanding of data modeling and data warehousing principles, with an interest in building reliable, scalable, and efficient data solutions.
Curiosity and problem-solving mindset: able to break down ambiguous questions into clear, actionable steps
Comfortable collaborating with non-technical stakeholders, understanding their needs, and communicating technical concepts in a simple way.
Fluent English (US/UK) / French fluent
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity_360L
What We Offer:
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process:
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with our Senior Data Manager
Case study Meeting with our Senior Data Manager and our Senior Data Analyst
Clarification Meeting with our 1 Data Engineer and our Senior Data Analyst
Culture Fit Meeting with our VP Engineering
Offer!
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Europe/Ukraine
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you:
Requirements
— Experience: 4+ years of professional experience in software engineering, where the last 2+ years was hands-on experience in the blockchain domain.
— Strong production Golang: you write and ship services in Go, and you are comfortable reading, debugging and patching upstream Go codebases.
— Blockchain Expertise: Extensive experience with Ethereum, including a deep understanding of its protocol, smart contract development, and associated technologies.
— Hands-on experience in developing, deploying, and maintaining smart contracts on EVM chains (Solidity).
— Understanding of L2s and optimistic rollup fundamentals: block derivation from L1, batch submission, state proposals, the withdrawal flow, and forced inclusion.
— Understanding of OP Stack components and architecture.
— Kubernetes and CI/CD: familiarity with Kubernetes for container orchestration and CI/CD tools for deployment automation.
— Monitoring Tools: Familiarity with monitoring tools such as Prometheus and Grafana for performance tracking.
— Cloud Platforms: Familiarity with cloud platforms (preferably AWS) and experience with containerization (Docker) is a strong plus.
Would be a plus:
— Rust at the level of reading and patching code.
— Understanding of fault proofs: dispute games, bisection, FPVM, as well as ZK-based approaches.
— Experience in conducting and successfully passing smart contract security audits.
— Experience in developing blockchain nodes, bridges, indexers, etc.
Responsibilities
— Deploy, upgrade, and operate OP Stack components.
— Set up monitoring and alerting: Prometheus, Grafana, PromQL dashboards, instrumentation of domain metrics (economic, bridge, sequencing).
— Take part in the on-call rotation, drive incident response, and write post-mortems and runbooks.
— Work with the smart contracts, security and product teams on launches, network upgrades and hard fork activations.
— Foster collaboration, knowledge sharing, and professional growth.
— Work closely with cross-functional teams to define project requirements and ensure alignment with business objectives.
— Stay updated on advancements in blockchain technology and Ethereum, and apply new features and best practices to enhance our solutions.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Global, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
Requirements
Minimum 10 years of relevant experience in M&A, corporate development, investment banking, private equity, strategic finance, investment or a comparable transaction-focused leadership role.
Demonstrated track record of executing acquisitions, divestments or other complex corporate transactions end to end, including managing multiple workstreams and senior stakeholders.
Strong target origination and pipeline-development capability, with experience identifying, screening and progressing actionable transaction opportunities.
Strong financial and investment analysis skills, including valuation, financial modeling, transaction economics, scenario analysis and sensitivity testing.
Proven ability to organize and drive commercial, financial, legal, regulatory, technology and operational diligence workstreams with appropriate internal and external specialists.
Strong transaction structuring and negotiation capability, with sound judgment on economics, risk allocation, key conditions and execution trade-offs.
Experience preparing executive and Investment Committee / Board-level transaction materials, recommendations and concise decision memos.
Strong project-management skills and the ability to coordinate internal functions, Business Owners, counterparties and external advisers through time-sensitive deal processes.
Experience in financial services, FinTech, digital assets, payments, banking, brokerage, investment or financial infrastructure is strongly preferred.
Excellent written and verbal communication, stakeholder management, negotiation and presentation skills.
High professional integrity, discretion, resilience and the ability to maintain disciplined judgment under transaction pressure.
Advanced degree or relevant professional qualification is a plus.
Responsibilities
Deal Origination & Pipeline Management
Own target origination for acquisitions, divestments and other approved transaction themes, translating strategic priorities into a practical target universe and outreach plan.
Build and maintain a prioritized deal pipeline with clear status, rationale, ownership, next steps, key dependencies and decision points for each opportunity.
Develop and maintain relationships with relevant targets, shareholders, investors, advisers and other transaction counterparties where required to create and advance opportunities.
Work with the Strategy and Research Team to ensure the pipeline reflects group strategy, strategic fit and portfolio priorities before material resources are committed.
Transaction Assessment & Deal Preparation
Convert qualified opportunities into structured deal processes with a clear transaction thesis, workplan, timetable, information requirements and governance path.
Lead transaction financial analysis, valuation and scenario work and ensure that the economics, assumptions and key sensitivities are transparent to decision-makers.
Plan and coordinate due diligence across relevant workstreams, ensuring that material findings, risks, dependencies and unresolved issues are surfaced promptly.
Maintain a clear recommendation on transaction attractiveness, key conditions and execution risks as facts evolve through the deal process.
Deal Structuring, Negotiation & Execution
Lead end-to-end execution of approved M&A and divestment transactions, maintaining momentum and accountability from initial engagement through signing and closing.
Coordinate transaction structuring and the work of internal specialists and external advisers, ensuring that commercial, financial, legal, regulatory and operational considerations are integrated.
Lead or coordinate negotiations on transaction economics and material commercial terms, escalating reserved or material decisions to the appropriate governance body.
Investment Committee & Deal Governance
Prepare clear, concise and decision-grade transaction recommendations for Investment Committee and senior leadership consideration at the relevant deal stages.
Work with the Strategy and Research Team to incorporate independent strategic fit, portfolio impact and transaction-thesis review into decision materials.
Work with the Board / IC Secretary to ensure transaction materials, approvals, decision records and meeting timing are complete and appropriately coordinated.
Ensure transaction execution remains within the approved mandate and that material changes in economics, structure, risk or conditions are escalated for renewed decision where required.
Closing, Handover & Post-Deal Coordination
Drive transaction closing readiness, including completion of required conditions, approvals, documentation and coordinated execution across all relevant parties.
Ensure a structured handover of completed transactions to the relevant Business Owners and Portfolio Management Team for integration, separation or other post-deal execution, as applicable.
Provide complete transaction records and execution learnings to support the Strategy and Research Team's after-action review of completed deals and their effect on the portfolio.
Deal Process, Reporting & Stakeholder Coordination
Maintain transparent and regular reporting on the deal pipeline, active transaction status, key milestones, issues, decisions and required actions.
Act as the central coordinator for transaction execution across internal stakeholders, counterparties and external advisers, with clear ownership of next steps and deadlines.
Establish disciplined deal documentation, data-room, decision-log and information-management practices appropriate to confidential transaction processes.
Maintain a clear distinction between transaction execution ownership, independent strategic review, governance decision-making and post-deal business execution.
Team Leadership & Functional Excellence
Lead, coach and develop the M&A and Deal Team; allocate resources across origination and live transactions and maintain clear accountability for quality, pace and outcomes.
Build repeatable methods, templates and standards for target screening, valuation, diligence, deal governance, execution planning, reporting and transaction handover.
Create a high-performance culture that values commercial judgment, execution discipline, confidentiality, ownership, collaboration and concise communication.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Global, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
Requirements
Minimum 10 years of relevant experience in corporate strategy, strategic finance, investment, corporate development, management consulting, private equity / venture capital, investment banking or a comparable analytical leadership role.
Demonstrated experience developing or maintaining enterprise or group-level strategy and translating complex analysis into clear choices for senior decision-makers.
Strong portfolio mindset, with the ability to assess strategic fit, concentration, adjacency, risk, expected value and trade-offs across multiple businesses, products, markets and initiatives.
Strong financial and investment analysis skills, including business-case review, valuation logic, unit economics, scenario analysis and sensitivity testing.
Proven ability to evaluate new projects, market-entry plans, strategic initiatives and investment theses independently and to challenge assumptions constructively.
Excellent research and intelligence capabilities, including the ability to synthesize market, competitor, regulatory, technology and customer signals into decision-relevant implications.
Experience preparing executive and Investment Committee / Board-level materials, recommendations and concise decision memos.
Prior experience leading and developing a high-performing strategy, research or analytical team, with strong quality-control standards.
Experience in financial services, FinTech, digital assets, payments, banking, brokerage, investment or financial infrastructure is strongly preferred.
Excellent written and verbal communication, stakeholder management and presentation skills; able to build trust while maintaining independent judgment.
High professional integrity, intellectual curiosity, discretion and the confidence to provide an evidence-based challenge to senior stakeholders.
Advanced degree or relevant professional qualification is a plus.
Responsibilities
Group Strategy & Portfolio Stewardship
Own and maintain the group strategy process, including the strategic narrative, priorities, key choices, assumptions and periodic refreshes.
Maintain a portfolio-wide view of businesses, products, markets, capabilities and strategic initiatives, and identify imbalances, gaps, duplication, concentration risk and adjacency opportunities.
Develop evidence-based recommendations on where the group should focus management attention, strategic resources and future investment, while preserving the Investment Committee's decision authority.
Ensure that major roadmaps and programs remain coherent with the approved group strategy and portfolio logic.
Research, Intelligence & Strategic Insight
Set the strategic research agenda based on the group's highest-priority decisions and uncertainties.
Build and maintain structured intelligence on markets, competitors, regulation, technology, customer behavior, business models and relevant macro trends.
Convert research findings into implications, scenarios, strategic options and concise recommendations rather than stand-alone information reporting.
Establish strong standards for source quality, analytical rigor, assumptions, fact checking and institutional knowledge retention.
Value Creation Opportunities
Continuously identify and prioritize value creation opportunities across the existing portfolio, including growth, cross-business synergies, product / market adjacencies, partnerships, operating-model improvements and other strategic moves.
Structure each opportunity into a clear thesis covering expected value, strategic rationale, risks, dependencies, required capabilities, sequencing and success measures.
Work with the Portfolio Management Team and Business Owners to convert approved opportunities into roadmaps and executable initiatives without taking over day-to-day execution ownership.
Evaluation of New Projects, Markets & Strategic Moves
Lead independent strategic review of new project proposals and market plans before they are submitted for approval.
Assess strategic fit, market attractiveness, competitive position, economics, risk, execution readiness, alternatives and portfolio implications; test critical assumptions through scenarios and sensitivity analysis.
Formulate a clear recommendation - proceed, revise, stage, defer or stop - and define the key conditions or milestones required for success.
Partner with the M&A and Deal Team on strategic fit, investment thesis and portfolio impact of potential acquisitions, divestments and other transactions, while the Deal Team retains transaction execution ownership.
After-Action Review & Portfolio Learning
Establish a systematic after-action review approach for major strategic actions, initiatives and completed deals.
Compare actual outcomes with the original strategic thesis, expected economics, risk assumptions, milestones and value-creation plan, and assess the resulting effect on the group portfolio.
Capture lessons learned, identify repeatable patterns and feed findings back into strategy, evaluation frameworks and future recommendations.
Investment Committee & Executive Decision Support
Prepare clear, concise and decision-grade strategic recommendations for Investment Committee and senior leadership consideration.
Work with the Board / IC Secretary to ensure strategic materials are complete, internally consistent and framed around the decision required, alternatives, trade-offs and implications.
Support interpretation of execution feedback and result reporting from the Portfolio Management Team and Business Owners, focusing on strategic implications and any need to revisit prior assumptions or decisions.
Maintain a disciplined distinction between analysis / recommendation, governance decision-making and execution ownership.
Team Leadership & Functional Excellence
Lead, coach and develop the Strategy and Research Team; allocate work against the highest-value strategic questions and maintain clear accountability for output quality and deadlines.
Build repeatable methods, templates and analytical standards for strategy development, market / project evaluation, portfolio review, research and after-action analysis.
Create a high-trust culture that values intellectual honesty, constructive challenge, clear writing, collaboration and decision usefulness.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ YOUR MISSION
Brokers play a structural role in how large and very large employers select, negotiate, and manage their health and prévoyance coverage. We're looking for a Broker Partnerships Lead to build and animate Alan's relationships with the brokers who operate in the Enterprise segment, turning Alan into a trusted, credible, and commercially compelling partner for those actors, and supporting our Enterprise Sales and Key Account Management teams.
⭐ LOCATION
On-site in Paris, Île-de-France.
What makes this role genuinely unique
- You'll shape how one of Europe's fastest-growing health insurance companies builds its relationships with the brokers operating in the large and very large employer segment across France, and beyond.
- You'll have real ownership from day one and operate at the highest levels of the broker market.
- You'll shape Alan’s broker strategy and execute it. Alan is at an early stage of building this capability. The playbook is yours to define and scale.
- You'll work directly with Alan's Enterprise Sales, Key Account Management, Insurance, and Executive Leadership.
⭐ YOUR ROLE
Relationships & Presence
- Build and maintain trusted, long-term relationships with the brokers that sit between us and the largest employers in our markets (whether private or public), at senior and managing director level.
- Map the ecosystem, prioritize interlocutors, and design Alan's engagement strategy.
- Be the consistent Alan voice that brokers recognize: someone who shows up, follows through, and is known as easy to deal with without giving away what shouldn't be given.
Partnership with Alan's Enterprise & Commercial work
- Be a partner to our Enterprise Sales and KAM teams on every broker situation: drive strategic decisions deal by deal and turn ecosystem knowledge into commercial leverage.
- Introduce the right broker contacts at the right moment in the commercial cycle, transforming relationship capital into pipeline access on large and very large accounts.
- Share Alan's value and positioning with broker partners to help them understand, represent, and actively promote Alan within their client portfolios.
- Hold the line on our non-negotiables while finding creative ways to make the collaboration work for both sides.
Sector Engagement & Anticipation
- Follow the broker market at deal level and ecosystem level: who is growing, who is consolidating, where portfolio shifts are happening, and what it means for Alan's pipeline and positioning.
- Be a sharp, early internal voice on where the broker market is heading and on the implications for Alan's strategy, including on consolidation, regulation, and competitive dynamics.
Build & Scale
- Knowledge base: Build and maintain a knowledge library on broker positions, portfolio footprints, engagement history, and contractual frameworks shared with Enterprise Sales and KAM teams to increase win rates.
- Framework & tools: Implement processes and AI tools to improve the quality and efficiency of our broker engagement and contract documentation (conventions de courtage, commission tracking, data sharing agreements).
- Collaboration: Share best practices with the broader Enterprise & Commercial team and contribute proven methodologies to their scaled commercial operations.
- Market intelligence: Provide competitive intelligence on how brokers position Alan vs. incumbents, how they advise clients on insurer selection, and where we are perceived as "difficult to work with" — and feed that back into product, pricing, and GTM strategy.
⭐ IS IT YOU WE’RE LOOKING FOR?
You’ll be a great fit for this opportunity if you:
- Have at least 8 years of total experience working with or inside the broker ecosystem: at a broker or in an external partnership or distribution role at a health insurer or mutuelle
- Have legitimate credibility at senior broker level: ability to engage managing director and senior leadership at major brokers as a peer, built through a personal representative past or years of substantive deal-level engagement on the insurer or employer side
- Have deep knowledge of the broker ecosystem in the large and very large employer segment: how brokers operate, how they are compensated, how they advise clients, and how they influence insurer selection at this scale
- Have deep understanding of health and prévoyance insurance: the technical dimension (garanties, gestion, régimes, prévoyance) must be native, not learned on the job
- Have proven ability to build trust with broker counterparts from the insurer or employer side: long-game, trustworthy, discreet, commercially disciplined
- Demonstrate outstanding stakeholder management: calm, ego-free, able to represent Alan substantively without making it about yourself and equally able to hold firm positions internally when sales pressure pushes toward broker accommodation beyond our framework
- Demonstrate commercial impact from prior broker-related work: broker relationships that translated into material deal flow, pipeline access, or portfolio migration
- Are a self-starter: comfortable building from scratch in a fast-paced, high-growth environment with limited process and real autonomy
- Are ego-free and lever-minded: you accelerate others, you don't seek the spotlight
For this opportunity, we are aiming to hire within the F-H level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Global, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: join us as a Senior DevOps!
Requirements
• 5+ years of experience in Trading Operations, Middle Office, or Trade Support within trading,
market-making, crypto, or financial services.
• Bachelor's degree in Finance, Economics, Accounting, Business, Mathematics, or a related
field, or equivalent relevant professional experience.
• Strong understanding of financial markets, the trade lifecycle, settlements, reconciliation,
balances, collateral/margin, and operational risk.
• Experience working with exchanges, brokers, custodians, and trading counterparties.
• Experience building and improving operational controls, procedures, runbooks, and escalation
processes.
• Experience with incident management, operational breaks, and root-cause analysis.
• Experience automating and scaling operational processes.
• Strong analytical and problem-solving skills, with the ability to make independent decisions in a
live trading environment.
• Experience working cross-functionally with Trading, Treasury, Risk and Engineering.
• SQL / Python is a plus.
Responsibilities
• Ensure stable Trading Operations and manage the full operational lifecycle of trading
processes.
• Manage trade settlement and asset movements across exchanges, brokers, custodians, and
counterparties.
• Ensure reconciliation of trades, positions, balances, and fund movements, with timely resolution
of discrepancies.
• Oversee operational inventory, balances, margin/collateral movements, and maintain
operational readiness for trading.
• Ensure operational onboarding and readiness of new exchanges, brokers, markets, products,
and trading flows.
• Identify and resolve trade breaks, settlement failures, and other operational exceptions.
• Develop and maintain operational controls, procedures, runbooks, and escalation processes.
• Manage critical operational incidents and ensure root-cause remediation.
• Drive automation of manual processes and improve the scalability and reliability of Trading
Operations.
• Coordinate closely with Trading, Treasury, Risk, Engineering and external counterparties.
• Define and monitor Trading Operations KPIs / SLAs and drive process improvements.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Shanghai
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
What your responsibilities will be:
- Use the right methods, tools, technical skills and product domain expertise, to respond to questions and issues raised by customers with care, accuracy, patience and empathy across different channels such as email, phone or chat.
- Work with Engineering and Product teams where necessary to escalate and resolve issues.
- Prioritise and manage cases, documenting troubleshooting activity in a case management system.
- Build technical domain expertise for Checkout products and operate as part of a diverse and international team.
- Document your knowledge for the team by creating help articles for our internal knowledgebase.
- Manage your time effectively as workload and priorities change through the day.
- Proactively identify where an issue may require additional help or escalation.
- Gain a deep understanding of Checkout’s products and processes by attending training, self-paced learning and practising and investigating things for yourself.
- Build technical domain expertise.
- Understand and adopt processes and give ideas where these could be improved.
- Demonstrate Checkout’s values and be a team player.
Qualifications
What you will need to be successful (skills and competencies)
- Demonstrable experience using technical skills to solve problems for customers in a support, solution engineering or similar role.
- Ability to troubleshoot and solve issues using knowledge of internet technologies and technical processes ( SQL, HTML, SDKs, Scripting etc.).
- You take pride in the quality of your work.
- High emotional intelligence and curiosity.
- Brilliant communication.
- Flexibility to work on a rota covering some weekend days.
- Fast learner, dependable and full of integrity.
- Ability to focus in a busy environment.
- Brilliant communication skills.
- Fluent in Mandarin (Written and Spoken)
- Enthusiasm, energy and positivity.
Experience you will bring to the role
- Education and learning in internet technologies or equivalent.
- 2+ years of experience in a technical support role or equivalent.
- Payments experience a plus.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com's Process Architecture pillar designs how operations should work. This role builds what that looks like in practice.
You'll use modern AI-assisted development tools, Cursor, Claude Code, n8n, and LLM APIs, to rapidly prototype and ship internal tools that eliminate manual effort across our operational teams. Your primary customers are Disputes, Due Diligence, and Transaction Monitoring: high-volume, high-stakes teams where the right automation meaningfully reduces analyst burden and improves decision quality.
You'll move fast. You'll take processes that currently live in spreadsheets and manual case queues and turn them into something that mostly runs itself. Process Architects redesign how work flows; you make the new flow real.
What You'll Do
- Use AI-assisted development (Cursor, Claude Code) to prototype and ship tools for operational teams - fast.
- Build workflow automations that connect case management systems, document stores, APIs, and LLMs into end-to-end pipelines
- Create analyst-facing interfaces, triage tools, summary generators using self-built applications, Retool, or similar.
- Apply LLMs where they reduce cognitive load: classification, case summarisation, structured extraction, decision support.
- Embed with Disputes, CDD, Periodic Review, and Transaction Monitoring to learn how analysts actually work - not how the process doc says they do.
- Translate vague pain points i.e "this part takes forever" into shipped tools in days or weeks, not quarters.
- Demo early, iterate based on what analysts actually use versus ignore.
- Treat every tool as a product: instrument usage, capture feedback, measure time saved or quality gained.
- Document what you build and share reusable patterns so good ideas compound.
What We're Looking For
We care more about what you've built and how you think than years of experience or formal credentials.
Must-haves
- You've used Cursor, Claude Code, Copilot, or similar to build something real, a script, a tool, a side project, that solved an actual problem. Not just tutorials
- Comfortable in Python, or willing to be within weeks.
- Basic API fluency: you can read a doc, make a request, parse the response, and chain a few calls
- Familiarity with at least one LLM API. You've written a prompt, gotten structured output back, and understood why it sometimes goes wrong
- Bias to ship - you'd rather get a rough version in front of users on Friday than a polished version in three weeks
- Curiosity. You're the kind of person who opens the hood - you want to understand how things work, not just use them
Nice-to-haves
- Workflow automation tools (Zapier, n8n, Make)
- Retool, Gradio, or similar lightweight UI frameworks
- Git, basic SQL, or comfort with JSON/CSV at scale
- Exposure to payments, fraud, compliance, or risk operations - even tangentially
- A portfolio, GitHub, or demo you can walk us through
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring a
Customer Experience Agent
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
As Customer Experience, you will integrate the Customer Care crew
and will play a key part in
supporting our users
, and collaborating closely with
the Finance, Sales and Supply crew members
across teams to deliver a high-quality work.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
As a central part of our day-to-day operations, your main mission will be to
handle customer interactions efficiently
, managing
service-related issues, complaints, and claims
between boat owners and renters. While your work will focus on r
esolving tickets
and ensuring smooth communication, you will also contribute to
maintaining our service quality
standards and
supporting seasonal team members
during the high season.
Operations (80%)
Low season (October - March)
Manage
incoming inquiries
from boat owners and renters via
tickets and phone calls
.
Provide
accurate and timely responses
, ensuring issues are properly documented and resolved.
Handle
routine requests
, updates, and follow-ups to maintain a high level of customer satisfaction.
High season (April - September)
Act as an
escalation point
for
complex or urgent cases
, managing communication via
email (80%)
and
phone (20%)
.
Mediate disputes
between boat owners and renters, investigating claims and
negotiating fair solutions
in line with Click&Boat’s
terms and conditions
.
Manage
critical cases
such as
last-minute cancellations, service complaints, or boat damage
, ensuring efficient resolution and clear communication between all parties.
Report recurring issues or feedback
to help improve our internal processes and overall service quality.
Internal process analysis and update (10%)
Prepare for
high-season operations
by coordinating seasonal staff training, onboarding, and analyzing end-of-season KPIs to enhance future processes.
Identify opportunities for
product and process improvements
, creating reports on user feedback and system bugs to support development teams.
Collaborate with
cross-functional teams
to optimize workflows and contribute to the global mission of reducing contact ratios and improving response times
Contribute to seasonal operations by helping prepare
training
materials, supporting
onboarding
sessions, and assisting temporary staff during the high season
Coaching and Quality Review (10%)
During high season (April-September), guide and support seasonal employees, conducting
quality reviews
and leading training sessions to uphold service excellence
🧭 What you bring aboard
We’re seeking motivated, detail-oriented team players with a passion for problem-solving and a knack for delivering excellent service.
Language Skills:
Bilingual in
French
and fluent in English.
Customer Experience:
1+ years of previous experience in customer-facing roles is required, handling legal complaints and complex users conflicts.
Solution-Oriented:
Comfortable handling challenging situations and finding creative resolutions.
Time Management Skills:
Demonstrated ability to prioritize tasks effectively, meet deadlines, and handle multiple responsibilities in a fast-paced environment.
Organized and Flexible:
Thrives in a dynamic environment, especially during high-season periods with weekend shifts.
Process-oriented and methodical:
enjoys following structured workflows and continuously improving efficiency in daily operations.
Queue management mindset:
takes satisfaction in maintaining a clean, organized ticket queue and ensuring no requests remain unresolved
🌊 Bonus points (great to have, never a dealbreaker)
Language skills: Any other language spoken from our markets is a plus (Spanish/Italian/German).
Passion for Boating:
An interest in boating or a connection to our industry is a bonus!
🗺 The hiring journey
Intro call with Talent Acquisition
Case Study
Interview with your future manager
Interview with the Head of Customer Care
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
🌴 5 additional days off;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
💪 Gym partnerships (Wellhub);
🚤 Boat licence offered and exclusive discounts on your next boat trips;
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Full-time, permanent.
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: State of São Paulo, Brazil
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: State of São Paulo, Brazil
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mexico City, Mexico
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mexico City, Mexico
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Bogota, Colombia
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Bogota, Colombia
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Copenhagen, Denmark
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.
Empower your impact at Cision. Be seen, be understood, be you.
The opportunity
We’re looking for an Account Executive to join our team in Copenhagen and take ownership of the full sales cycle — from initial qualification and discovery through to negotiation, close, and handover.
You’ll work across both inbound and outbound opportunities, build trusted relationships with prospects and customers, and help organisations understand how Cision’s solutions can support their communication, media intelligence, and audience engagement goals. You’ll be responsible for creating and converting pipeline, managing complex sales processes, and consistently delivering against revenue targets.
This is a hands-on, commercially focused role for someone who combines strong sales discipline with curiosity, confidence, and a genuine interest in solving customer problems.
What you'll do
Own the full sales cycle across inbound and outbound opportunities, from qualification and discovery through to negotiation, close, and handover.
Build and convert pipeline through timely inbound follow-up, targeted outbound prospecting, account research, networking, referrals, LinkedIn, events, and other relevant channels.
Partner closely with SDRs to prioritise target accounts, develop account strategies, improve messaging, and maximise conversion from meeting to opportunity.
Lead high-quality discovery meetings, demonstrations, presentations, and commercial conversations that connect customer priorities to the right Cision solution.
Build relationships with senior stakeholders and decision-makers, qualify opportunities rigorously, and use MEDDPICC to manage complex, multi-threaded deals through to close.
Maintain a healthy pipeline, accurate CRM records, and reliable forecasts while consistently delivering against revenue targets.
Work with Marketing, Sales Leadership, Customer Success, Product, and other teams to maximise opportunities, share market feedback, and continuously improve the customer journey and sales process.
What success looks like
You create and convert qualified pipeline through a balanced mix of inbound, outbound, and self-sourced activity.
You run well-prepared sales conversations that uncover a compelling business case and engage the right stakeholders.
Your opportunities progress with clear mutual action plans, defined next steps, and strong commercial alignment.
Your forecast is reliable, your CRM hygiene is excellent, and there are no surprises late in the quarter.
You consistently deliver against revenue targets while contributing positively to the wider sales team.
What you'll bring
3–4 years of sales experience, preferably in a B2B SaaS, technology, media, data, or consultative sales environment.
A proven track record of managing a full sales cycle, generating pipeline, and delivering against revenue targets.
Strong discovery, presentation, demonstration, negotiation, and closing skills, with experience engaging senior stakeholders.
Experience managing complex, multi-stakeholder sales processes using MEDDPICC or a similar structured methodology.
A proactive, organised, and commercially curious approach to prospecting, pipeline management, and forecasting.
A collaborative mindset, resilience, and a continuous improvement mentality.
A bachelor’s degree is preferred.
Fluency in English and another Scandinavian language (preferably Danish or Swedish)
Our team
You’ll join an ambitious, social, and collaborative team made up of colleagues from across the Nordics and wider Europe. We work hard, support one another, and enjoy spending time together both in and outside of the office. We’re looking for someone who brings energy, builds strong relationships, and wants to contribute actively to the team — not just deliver individually.
Benefits
Clear and thorough onboarding process with supporting team to set you up for success.
A competitive compensation package featuring a solid base salary and an uncapped commission model designed to drive and reward your success.
A place in a high performing sales team at a growth-driven company.
An open, informal, diverse and multinational working environment.
25 days of PTO per year to promote a healthy work-life balance, plus 1 Wellness Day per quarter on top of your holiday allowance.
Full Headspace subscription and 24/7 Employee Assistance program;
Hybrid working model
- 2-3 in-office days per week at our Copenhagen office. Our Copenhagen office is situated in the Danish Design Center, in the heart of a vibrant area filled with cafés, restaurants, and convenient access to public transport.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including
CisionOne
,
Brandwatch
, and
PR Newswire
, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the
CEO Action for Diversity & Inclusion™ pledge
and named a “Top Diversity Employer” for 2021 by
DiversityJobs.com
.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com
Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties.
Please review our
Global Candidate Data Privacy Statement
to learn about Cision’s commitment to protecting personal data collected during the hiring process.
УдалённоNew York City Metropolitan Area; New Jersey; New York; Manhattan, New York; Massachusetts; Connecticut; Brooklyn, New York
УдалённоParis, Remote
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