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Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion's engineering and product teams are shipping faster than ever, which means there's more for customers to discover, understand, and adopt than ever before. We're looking for a Product Marketing Manager to drive awareness of new Notion features and capabilities, and to run the programs that turn early activation into lasting adoption. This is a full-stack role: you'll flex across launches, growth programs, and pricing and packaging. That last one means helping decide how new capabilities map to plans and tiers, and making sure customers can tell what they get and what they pay for. You're a messaging master with a genuine point of view: someone who can build narratives sharp and specific enough to cut through an increasingly noisy market, and a strategic partner to Product from early development all the way through go-to-market.   This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Lead launches big and small, coordinating efforts across our Marketing and GTM org to land a successful launch day. - Drive continued awareness, growth, and adoption of high-PMF features well after launch day. Launch is the start of the story, not the end of it. - Take on pricing and packaging projects for new capabilities, working with Product, Design, and Web to decide whether something becomes a new SKU or tier or joins an existing one, then landing the change on notion.com/pricing http://notion.com/pricing, in-product, and in release comms. - Serve as a strategic partner to Product, informing strategy during product development, competitive positioning, and user insights. - Collaborate with Enterprise PMMs and Sales to build sales enablement materials that turn product capability into stories reps can use in the field. - Partnering with Demand Gen and Lifecycle on sequences, webinars, and more. SKILLS YOU'LL NEED TO BRING: - 10+ years directly relevant experience in product marketing or adjacent marketing function. - A distinctive point of view and the creativity to build narratives that stand out in a crowded, noisy market. - Experience running product launches, adoption, or growth programs, ideally at a fast-moving product or technology company. - A real point of view on pricing and packaging, or the appetite to build one fast. You can reason about plans, tiers, and value, not just features and launches. - Strong cross-functional skills, comfortable coordinating Product, Design, Engineering, Sales, and Marketing toward one outcome. - Genuine passion for shaping the future of work with AI, a growth mindset, and a scrappy, high-ownership approach to getting things done. - Sharp writing and storytelling instincts: you know the difference between a headline that's technically accurate and one that actually lands. NICE TO HAVES: - You're already a Notion user, fluent in the product and plugged into the community. - You look beyond just AI & tech companies for creative inspiration - You're a pro at building and using agents, inside Notion and beyond. - You've worked through a pricing or packaging change before, such as a new tier, a plan change, or a paywall, and can talk about the tradeoffs. - PMM experience at a larger company, though we care more about your instincts and ownership than your resume's logos. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $230,000 - $270,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: New York Workplace: OnSite THE ROLE As the first Global Head of Tax, you will own tax across the group. You will lead the internal Tax function, set the group's tax strategy and risk appetite, and become the person the C-suite, the board, lenders, auditors and tax authorities deal with on tax. This is a builder's role in a high-growth business, based in New York. You will be in the room when we choose how to enter a new country, how to price a new product and how to fund a new entity. You will also close out the historical items a young function accumulates, put in place the controls and reporting a large multinational needs, and turn a capable team into a function that scales. This role reports to the COO / CFO and works cross-functionally with finance, treasury, product and market teams as the internal expert on tax across the group. In your first year, you will agree the target structure and ETR with the CFO and CEO, own the US return and the TP project, and put historical corrections on a single closing plan. KEY RESPONSIBILITIES - Own Group Tax Strategy & Structure: Own the group's tax position: how our c.20 entities fit together, where profit and substance sit, and US international tax planning (GILTI, interest limitation, elections). Deliver a structure we can defend to any authority and an effective tax rate and cash-tax forecast the CFO and board can rely on, with tax budget and adviser spend under control. - Lead US Tax: Own our US tax affairs: the consolidated federal return, state obligations across c.50 money-transmitter licences (nexus, apportionment, information reporting), our position on transaction taxes, and the relationship with the IRS and state authorities. Deliver a clean, on-time compliance record through outsourced advisors, building in-house capacity where necessary. - Enable Market & Product Launches: Own tax for every new market we enter, product we ship and business we acquire. Give launch teams a clear tax decision early (entry vehicle, capitalisation, registrations, withholding, VAT, permanent establishment), diligence and integrate acquisitions, and make sure nothing is corrected after the fact that could have been right from day one. - Run Compliance, Controls & Reporting: Own tax compliance and reporting across every jurisdiction and every tax: corporate tax, VAT/GST, withholding and employment taxes, provisioning under IFRS and US GAAP, and the audit relationship on tax. Keep complete visibility of obligations, close historical corrections, and build a function that would pass IPO-level scrutiny on controls, documentation, Pillar Two and the diligence pack. - Manage Indirect & Operational Taxes: Own VAT and GST in a financial-services business, employment taxes, share schemes and global mobility, and customer tax reporting (CRS 2.0, US information reporting). Minimise VAT leakage, keep place-of-supply positions on partner agreements sound, set clear employment-tax and mobility policy as the team spreads across six hubs, and scope reporting obligations before products go live. - Build & Lead the Tax Team: Own the in-house tax team, hiring plans and the adviser panel. Set clear goals, put advisers on defined scopes and budgets with a deliberate split between in-house and outsourced work, and integrate tax into decision-making across the business so colleagues get the input they need when they need it. - Be the Face of Tax: Act as the main point of contact on tax for the C-suite, the board, lenders, auditors and tax authorities, giving non-specialists a clear decision with conditions, in days, and defending it later. WHAT WE’RE LOOKING FOR - Senior In-House Tax Leadership: 12+ years in tax, including time as either the #1 or #2 in-house tax owner in a multinational. You have led qualified tax professionals and external advisers across time zones. - US Federal & State Tax Depth: Deep US federal and state corporate tax knowledge as applicable to a global US-headquartered fintech. You know what the key levers of tax effectiveness are for a business like ours. - International Tax for a US-Headquartered Group: Hands-on experience choosing entry vehicles and incorporating new launches in a way that is tax effective for the overall group. - Licensed Financial Services Experience: Experience in payments, remittances, e-money, banking or another licensed financial-services business. - Qualifications: CPA. UK CTA/ACA with strong US experience also considered. - Decisive Communication: The ability to give non-specialists a clear decision with conditions, in days, and to defend it later. - Strongly Preferred: VAT on financial services in the EU, UK or Gulf; pre-IPO or listed-company experience (provisioning under IFRS and US GAAP, SOX-style controls, Pillar Two); tax due diligence and post-deal integration; tax technology and automation; experience with tax authorities in the US, EU and the Gulf. WHO YOU ARE - Ownership-Driven – You move things forward without being chased and tell people what you need. - Sound Under Uncertainty – You take positions on incomplete facts and know which ones to revisit. - Mission-Driven – Passionate about fintech-for-good and making a real difference in people's lives. - A Builder – You would rather design the process once than repeat the fix. - Curious About the Business – You want to understand corridors, partners and products, not only the returns. About Us   We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.   Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.   We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.   Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+ languages - Guided by our values - ownership, impact, humility, and heart - in deed, not just word   TAPTAP VALUES https://www.taptapsend.com/our-values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun   Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

Location: USA - New York (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Senior Marketing Manager is responsible for driving brand awareness, demand, and building pipeline for Fivetran in the Commercial business segment. This role will support sales teams in North America through impactful, multi- touch marketing programs and execution. The ideal candidate is a results-driven professional with expertise in B2B lead generation within the small-to-medium business segment. This is a full-time hybrid position based in our Denver, Austin, Philadelphia, Oakland or New York City office. Technologies You’ll Use DemandBase, Webflow, Marketo, Sendoso, SFDC, Chat GPT, Claude, and Looker. What You’ll Do Develop and execute a comprehensive regional marketing strategy to drive brand awareness, demand, and pipeline. Work closely with teams across marketing to formulate and execute targeted, multi-channel demand generation programs, using a mix of inbound and outbound marketing tactics Manage program execution for influencer marketing, email marketing, events, sales plays and more. Partner with sales to prioritize top prospect accounts and develop targeted 1:few and 1:1 ABM campaigns that build awareness, increase engagement, create new opportunities, and accelerate pipeline progression. Plan and execute 1:few regional events, including executive dinners, networking events, and partner programs, tailored to deepen relationships with key decision-makers at prospect accounts. Work closely with sales to ensure a seamless handoff of qualified leads, enabling speed-to-lead and effective sales follow-up to drive conversion rates. Closely monitor KPIs and metrics to measure program effectiveness and progress to targets. Collaborate with product marketing to develop relevant messaging, positioning, and segment-specific content plans. Build and maintain relationships with cross-functional teams, vendors, agencies, and strategic partners to foster positive relationships and drive results. Skills We’re Looking For 5+ years experience in B2B marketing with a focus on the commercial business market Proven track record of success in developing and executing lead generation programs within the commercial market. Event management experience. Excellent communication and collaboration skills, with the ability to build strong relationships across internal and external stakeholders. Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. Data-driven approach with a knack for translating data insights into actionable marketing strategies. #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. New York Pay Range $135,960 — $169,950 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Atlanta, GA (Hybrid) The Position CallRail is looking for an experienced, hands-on Manager of Design to manage and execute brand design across all marketing touchpoints. In this role, you’ll be responsible for maintaining the visual identity of our brand, overseeing a team of talented designers, both in-house and freelance, and partnering closely with cross-functional teams to bring our brand to life in meaningful, consistent, and compelling ways. This role requires a balance of hands-on design execution and team management. You’ll own design projects from concept through execution, manage team workloads and priorities, and provide thoughtful, constructive feedback to ensure high-quality creative work. This role will report directly to the Senior Manager of Content and Creative. This is a hybrid role based in Atlanta, GA, requiring in-office attendance 3 days per week. What You'll Do Brand Design & Execution: Accountable for the visual brand identity, ensuring consistency, creativity, and clarity across all channels. Oversee brand design across campaigns, web landing pages, product launches, and marketing initiatives. Review, contribute to, and approve visual assets to maintain brand excellence. Team Management: Manage and mentor a single in-house brand designer while coordinating work across a network of freelance creatives. Foster a collaborative, inclusive design culture across internal and external partners, ensuring alignment and quality across all work. Hands-On Design: Own and execute design projects from campaign creative to brand system updates, maintaining an active design workload alongside team management responsibilities. Cross-Functional Collaboration: Work closely with marketing partners to align brand expression with business goals. Manage stakeholder feedback while bringing a perspective and point of view. Brand Governance: Own and maintain brand guidelines, ensuring the system is scalable, flexible, and well-documented for internal and external partners. Vendor Management: Manage relationships with external creative partners, including freelance designers, animators, illustrators, and others as needed. Design Operations: Oversee project scoping, prioritization, and resourcing to deliver high-quality work on time and on budget. AI & Design Innovation: Explore and leverage AI-powered design tools to improve creative workflows, increase efficiency, and support high-quality design execution. What You'll Need 5+ years of experience in brand design, with at least 2+ years in a management role A strong portfolio showcasing a range of brand work—from brand systems to large-scale campaigns Experience building and maintaining design systems and brand guidelines Proven ability to manage designers and provide constructive feedback Strong organizational and time management skills, with the ability to balance hands-on design responsibilities, team management, and competing priorities Excellent communication, collaboration, and presentation skills Proficiency in design tools such as Adobe Creative Suite & Figma Experience working in a fast-paced, high-growth environment, preferably in a SaaS organization Experience designing responsive web and landing page designs in Figma within established UX layouts, with a strong understanding of web design best practices If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage Learn more: https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, radicalized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. *** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.

Location: Oakland, California, United States From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Senior Marketing Manager is responsible for driving brand awareness, demand, and building pipeline for Fivetran in the Commercial business segment. This role will support sales teams in North America through impactful, multi- touch marketing programs and execution. The ideal candidate is a results-driven professional with expertise in B2B lead generation within the small-to-medium business segment. This is a full-time hybrid position based in our Denver, Austin, Philadelphia, Oakland or New York City office. Technologies You’ll Use DemandBase, Webflow, Marketo, Sendoso, SFDC, Chat GPT, Claude, and Looker. What You’ll Do Develop and execute a comprehensive regional marketing strategy to drive brand awareness, demand, and pipeline. Work closely with teams across marketing to formulate and execute targeted, multi-channel demand generation programs, using a mix of inbound and outbound marketing tactics Manage program execution for influencer marketing, email marketing, events, sales plays and more. Partner with sales to prioritize top prospect accounts and develop targeted 1:few and 1:1 ABM campaigns that build awareness, increase engagement, create new opportunities, and accelerate pipeline progression. Plan and execute 1:few regional events, including executive dinners, networking events, and partner programs, tailored to deepen relationships with key decision-makers at prospect accounts. Work closely with sales to ensure a seamless handoff of qualified leads, enabling speed-to-lead and effective sales follow-up to drive conversion rates. Closely monitor KPIs and metrics to measure program effectiveness and progress to targets. Collaborate with product marketing to develop relevant messaging, positioning, and segment-specific content plans. Build and maintain relationships with cross-functional teams, vendors, agencies, and strategic partners to foster positive relationships and drive results. Skills We’re Looking For 5+ years experience in B2B marketing with a focus on the commercial business market Proven track record of success in developing and executing lead generation programs within the commercial market. Event management experience. Excellent communication and collaboration skills, with the ability to build strong relationships across internal and external stakeholders. Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. Data-driven approach with a knack for translating data insights into actionable marketing strategies. #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $145,024 — $181,280 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: USA - Philadelphia (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Senior Marketing Manager is responsible for driving brand awareness, demand, and building pipeline for Fivetran in the Commercial business segment. This role will support sales teams in North America through impactful, multi- touch marketing programs and execution. The ideal candidate is a results-driven professional with expertise in B2B lead generation within the small-to-medium business segment. This is a full-time hybrid position based in our Denver, Austin, Philadelphia, Oakland or New York City office. Technologies You’ll Use DemandBase, Webflow, Marketo, Sendoso, SFDC, Chat GPT, Claude, and Looker. What You’ll Do Develop and execute a comprehensive regional marketing strategy to drive brand awareness, demand, and pipeline. Work closely with teams across marketing to formulate and execute targeted, multi-channel demand generation programs, using a mix of inbound and outbound marketing tactics Manage program execution for influencer marketing, email marketing, events, sales plays and more. Partner with sales to prioritize top prospect accounts and develop targeted 1:few and 1:1 ABM campaigns that build awareness, increase engagement, create new opportunities, and accelerate pipeline progression. Plan and execute 1:few regional events, including executive dinners, networking events, and partner programs, tailored to deepen relationships with key decision-makers at prospect accounts. Work closely with sales to ensure a seamless handoff of qualified leads, enabling speed-to-lead and effective sales follow-up to drive conversion rates. Closely monitor KPIs and metrics to measure program effectiveness and progress to targets. Collaborate with product marketing to develop relevant messaging, positioning, and segment-specific content plans. Build and maintain relationships with cross-functional teams, vendors, agencies, and strategic partners to foster positive relationships and drive results. Skills We’re Looking For 5+ years experience in B2B marketing with a focus on the commercial business market Proven track record of success in developing and executing lead generation programs within the commercial market. Event management experience. Excellent communication and collaboration skills, with the ability to build strong relationships across internal and external stakeholders. Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. Data-driven approach with a knack for translating data insights into actionable marketing strategies. #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $135,960 — $169,950 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Senior Marketing Manager is responsible for driving brand awareness, demand, and building pipeline for Fivetran in the Commercial business segment. This role will support sales teams in North America through impactful, multi- touch marketing programs and execution. The ideal candidate is a results-driven professional with expertise in B2B lead generation within the small-to-medium business segment. This is a full-time hybrid position based in our Denver, Austin, Philadelphia, Oakland or New York City office. Technologies You’ll Use DemandBase, Webflow, Marketo, Sendoso, SFDC, Chat GPT, Claude, and Looker. What You’ll Do Develop and execute a comprehensive regional marketing strategy to drive brand awareness, demand, and pipeline. Work closely with teams across marketing to formulate and execute targeted, multi-channel demand generation programs, using a mix of inbound and outbound marketing tactics Manage program execution for influencer marketing, email marketing, events, sales plays and more. Partner with sales to prioritize top prospect accounts and develop targeted 1:few and 1:1 ABM campaigns that build awareness, increase engagement, create new opportunities, and accelerate pipeline progression. Plan and execute 1:few regional events, including executive dinners, networking events, and partner programs, tailored to deepen relationships with key decision-makers at prospect accounts. Work closely with sales to ensure a seamless handoff of qualified leads, enabling speed-to-lead and effective sales follow-up to drive conversion rates. Closely monitor KPIs and metrics to measure program effectiveness and progress to targets. Collaborate with product marketing to develop relevant messaging, positioning, and segment-specific content plans. Build and maintain relationships with cross-functional teams, vendors, agencies, and strategic partners to foster positive relationships and drive results. Skills We’re Looking For 5+ years experience in B2B marketing with a focus on the commercial business market Proven track record of success in developing and executing lead generation programs within the commercial market. Event management experience. Excellent communication and collaboration skills, with the ability to build strong relationships across internal and external stakeholders. Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. Data-driven approach with a knack for translating data insights into actionable marketing strategies. #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $135,960 — $169,950 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma helps teams turn ideas into products. Our Customer Operations & Support team helps customers use Figma and brings customer needs into operational and product decisions. As a Technical Operations & Insights Analyst, you will help shape where Support invests and how it scales. Reporting to the Manager of Workforce Management & Data Insights, you will combine hands-on analysis with metric development and cross-functional program leadership. You will identify opportunities across channel effectiveness, education, automation, and product improvements; assess their potential; and recommend priorities based on customer outcomes, quality, capacity, and cost. You will lead the work that turns those recommendations into measurable outcomes. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Identify and size opportunities to improve customer outcomes and operating efficiency. Turn ambiguous questions into investment recommendations, including when to proceed, test, defer, or stop Develop trusted measures, including cost per support interaction. Agree definitions, cost allocation, exclusions, and ownership with operational and financial partners Use SQL and Python or R to build reproducible analyses, data models, and reporting. Use git, peer review, and responsible AI-assisted workflows to develop, validate, and document the work Apply statistical inference to operational decisions, including observational comparisons, uncertainty, and sensitivity analysis. Explain the assumptions and limits of the evidence Build scenarios that connect costs, benefits, capacity, and customer outcomes. Partner with Finance to evaluate investment tradeoffs and define how results will be measured Lead cross-functional analytical programs from scope through delivery, adoption, and outcome review. Establish owners, milestones, dependencies, and decision points with partner teams Communicate complex findings through clear writing and purposeful visualizations that make recommendations, tradeoffs, and uncertainty understandable Build adoption and sustained use into delivery through documentation, appropriate data-quality checks, and agreed ongoing ownership We’d love to hear from you if you have: 5+ years in analytics, strategy and operations, or a related analytical role, with a track record of influencing operational decisions Strong SQL and hands-on Python or R, working reproducibly with git and peer review, plus practical fluency with AI-assisted tools, including validating their output and owning the result Sound statistical and financial judgment: developing metrics, evaluating observational comparisons and uncertainty, and building basic scenarios that clarify costs, benefits, and tradeoffs A record of delivering cross-functional work from scope through adoption, including aligning stakeholders with conflicting priorities and challenging assumptions with evidence and respect Strong written, verbal, and visual communication, including concise data storytelling for senior leaders and creative approaches to framing complex problems While it’s not required, it’s an added plus if you also have: Customer support, customer experience, service operations, or cost-to-serve analytics Experience with dbt, Snowflake, Hex, or comparable analytical toolsets Experiment design, automation measurement, or evaluation of changes to customer workflows Deeper financial modeling, workforce planning, or coaching other analysts Experience designing in Figma At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000 — $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Denver, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Senior Marketing Manager is responsible for driving brand awareness, demand, and building pipeline for Fivetran in the Commercial business segment. This role will support sales teams in North America through impactful, multi- touch marketing programs and execution. The ideal candidate is a results-driven professional with expertise in B2B lead generation within the small-to-medium business segment. This is a full-time hybrid position based in our Denver, Austin, Philadelphia, Oakland or New York City office. Technologies You’ll Use DemandBase, Webflow, Marketo, Sendoso, SFDC, Chat GPT, Claude, and Looker. What You’ll Do Develop and execute a comprehensive regional marketing strategy to drive brand awareness, demand, and pipeline. Work closely with teams across marketing to formulate and execute targeted, multi-channel demand generation programs, using a mix of inbound and outbound marketing tactics Manage program execution for influencer marketing, email marketing, events, sales plays and more. Partner with sales to prioritize top prospect accounts and develop targeted 1:few and 1:1 ABM campaigns that build awareness, increase engagement, create new opportunities, and accelerate pipeline progression. Plan and execute 1:few regional events, including executive dinners, networking events, and partner programs, tailored to deepen relationships with key decision-makers at prospect accounts. Work closely with sales to ensure a seamless handoff of qualified leads, enabling speed-to-lead and effective sales follow-up to drive conversion rates. Closely monitor KPIs and metrics to measure program effectiveness and progress to targets. Collaborate with product marketing to develop relevant messaging, positioning, and segment-specific content plans. Build and maintain relationships with cross-functional teams, vendors, agencies, and strategic partners to foster positive relationships and drive results. Skills We’re Looking For 5+ years experience in B2B marketing with a focus on the commercial business market Proven track record of success in developing and executing lead generation programs within the commercial market. Event management experience. Excellent communication and collaboration skills, with the ability to build strong relationships across internal and external stakeholders. Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. Data-driven approach with a knack for translating data insights into actionable marketing strategies. #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $135,960 — $169,950 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Atlanta, GA (Hybrid) The Position CallRail is looking for a Technical Support Specialist (Tier II) to join our team. Tier II specialists act as our senior technical detectives—taking point on complex integrations, data attribution discrepancies, and advanced product workflows. You will bridge the gap between front-line support and core engineering, taking ownership of tricky technical issues to resolution while helping uplift our Tier I team. What You'll Do Technical Escalations: Own end-to-end investigation for escalated tickets involving telephony (call routing), web script behavior (DNI), webhooks, API requests, and third-party integrations (e.g., Google Ads, GA4, Salesforce, HubSpot). Root-Cause Investigation: Use browser developer tools, server logs, API testing tools (like Postman), and database queries to isolate whether an issue stems from CallRail, a client's site code, or a third-party endpoint. High-Quality Handoffs: When identifying problem tickets or escalating issues to internal partners, thoroughly document identified failure points, reproducible test steps, payload logs, and diagnostic findings to ensure proper prioritization and solutioning for customers. Knowledge Sharing: Turn freshly solved complex cases into actionable notes to reduce repeat escalations. Technical Consultation: Assist customers via all channels and scheduled screen-share calls to guide them through complex setups or tricky technical troubleshooting. Stakeholder Communication: Provide calm, objective, and timely technical updates during high-priority incidents to leadership, Account Managers, and Sales, managing expectations with clarity and tact. What You'll Need Troubleshooting Aptitude: Proven experience isolating root causes in complex software ecosystems where documentation may not have an immediate answer. Web Tech Familiarity: Practical understanding of web fundamentals—reading HTML/CSS, basic JavaScript behavior, inspecting web pages (DevTools Network/Console tabs), and understanding REST API structures (JSON payloads, status codes). MarTech & Attribution Knowledge: Familiarity with how digital marketing tracking works (UTM parameters, URL query strings, conversion tracking in Google Ads/GA4). Technical Communication: Ability to translate dense technical realities into simple explanations for customers, while understanding the technical logic of the product enough to communicate with developers. Resourcefulness & Critical Inference: Ability to independently test hypotheses in a sandbox environment using our product tools and online technical documentation before escalating. Interpersonal & Departmental Diplomacy: Ability to communicate professionally and constructively across technical and non-technical departments (from software engineers to executive leadership and sales reps). If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage Learn more: https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE As AI agents redefine software development, Docker is at the center of that shift, providing the local and cloud sandboxed environments that make interactive and autonomous agentic workflows trustworthy by default. At the heart of our trust model is the fact that user credentials and other sensitive secrets are injected at the sandbox layer and never exposed to an agent. An agent can never leak secrets it never sees. The Secrets team builds the software that makes that possible, from easy-to-use SDKs to secure cloud services to high-performance network proxies. We operate at the intersection of the developer experience, enterprise governance, and security – delivering core security features that make Docker sandboxes the best way to run agents and other workloads safely. As a Staff Software Engineer on the Secrets team, you’ll design and build core security systems that power Docker’s agentic platform and AI governance products. Your work will focus on creating scalable, reliable, and secure software that enables developers to safely run agentic workloads while allowing administrators to confidently manage their organization’s security posture. The successful candidate is a technical, product-minded engineer with deep experience building secure software and scale-out cloud services and a track record of shipping critical infrastructure. They think naturally about isolation and security boundaries, understand the tradeoffs involved in running untrusted or semi-trusted workloads safely, and can reason confidently about a system that spans multiple surface areas. If you thrive on solving security and usability challenges, are enthusiastic about agentic development but conscious of the risks it entails, and want to help shape the future of Docker’s platform, we’d love to hear from you. Please note: this role is currently prioritizing candidates currently located in the Western time zone (US or Canada). _______________________________________________________________________ RESPONSIBILITIES - Design, develop, and lead improvements to the secrets management and credential injection systems. - Investigate and resolve security, correctness, performance, and stability issues across cloud, macOS, Windows, and Linux. - Collaborate with peers, Product, and adjacent teams to evolve the architecture as requirements grow. - Mentor engineers on the team and set the bar in design reviews and code reviews. - Engage with the open source and agentic development community around sandboxing, MCP, and related ecosystems. - Participate in on-call rotations and respond to critical stability issues affecting users. - Document your work clearly and share knowledge with the rest of the team. _______________________________________________________________________ QUALIFICATIONS REQUIRED - 8+ years of software engineering experience, with demonstrated technical leadership on production systems at scale. - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience - Experience building developer tools, desktop applications, or runtime infrastructure used directly by developers. - Familiarity with the agentic software development ecosystem: how coding agents work and how tools like Claude Code, Codex, or similar agents interact with their environment. - Ability to reason about isolation and security boundaries: what a sandbox should and shouldn't expose, and how to make safe defaults obvious to users. - Experience driving architecture and technical strategy across multiple engineers or teams. - Strong written and verbal communication skills. - Comfortable working with a high degree of autonomy in a remote-first environment. PREFERRED - Strong proficiency in Go, Rust, and/or Java - Experience with cryptographic key management systems and techniques (key wrapping, HSMs, cloud KMSes, etc.) - Familiarity with best practices for protecting credentials and secret material at-rest and in transit - Understanding of networking, TLS, HTTP, and the like. - Understanding of one or more OS-specific credential management capabilities. Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $170,350 – $275,550 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them. Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. The Operations Manager keeps the Product Marketing system running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives. For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems. What You'll Be Doing: Projects and Cross-Functional Initiatives : Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion. Cross-Team Coordination : Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team. Analytics and Reporting : Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week. AI Experimentation and Prototyping : Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally. Collateral Management : Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it. Knowledge Base Stewardship : Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date. What Makes You a Great Fit: 2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company. Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations Proficiency with AI agents, including building skills and automated workflows that more than one person uses Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them Ability to build dashboards and pages in Grafana, or to learn quickly Strong project management and organizational skills Excellent verbal and written communication skills, including presenting data to a team Bonus Points For: Strong bias to action: you build, test, and ship instead of waiting for permission Able to manage multiple projects and priorities at once Adaptable, flexible, and comfortable in a fast-paced environment High emotional intelligence and strong interpersonal skills Our team knows its goals and can see its progress toward them More people outside the team use our AI tools and collateral Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org Compensation & Rewards: In the UK, the base compensation range for this role is GBP 74,342 - 89,210. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them. Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. The Operations Manager keeps the Product Marketing system running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives. For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems. What You'll Be Doing: Projects and Cross-Functional Initiatives : Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion. Cross-Team Coordination : Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team. Analytics and Reporting : Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week. AI Experimentation and Prototyping : Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally. Collateral Management : Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it. Knowledge Base Stewardship : Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date. What Makes You a Great Fit: 2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company. Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations Proficiency with AI agents, including building skills and automated workflows that more than one person uses Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them Ability to build dashboards and pages in Grafana, or to learn quickly Strong project management and organizational skills Excellent verbal and written communication skills, including presenting data to a team Bonus Points For: Strong bias to action: you build, test, and ship instead of waiting for permission Able to manage multiple projects and priorities at once Adaptable, flexible, and comfortable in a fast-paced environment High emotional intelligence and strong interpersonal skills Our team knows its goals and can see its progress toward them More people outside the team use our AI tools and collateral Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org Compensation & Rewards: In Sweden, the base compensation range for this role is SEK 640,484 - SEK 768,580. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them. Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. The Operations Manager keeps the Product Marketing system running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives. For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems. What You'll Be Doing: Projects and Cross-Functional Initiatives : Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion. Cross-Team Coordination : Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team. Analytics and Reporting : Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week. AI Experimentation and Prototyping : Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally. Collateral Management : Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it. Knowledge Base Stewardship : Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date. What Makes You a Great Fit: 2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company. Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations Proficiency with AI agents, including building skills and automated workflows that more than one person uses Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them Ability to build dashboards and pages in Grafana, or to learn quickly Strong project management and organizational skills Excellent verbal and written communication skills, including presenting data to a team Bonus Points For: Strong bias to action: you build, test, and ship instead of waiting for permission Able to manage multiple projects and priorities at once Adaptable, flexible, and comfortable in a fast-paced environment High emotional intelligence and strong interpersonal skills Our team knows its goals and can see its progress toward them More people outside the team use our AI tools and collateral Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org Compensation & Rewards: In Spain, the base compensation range for this role is EUR 67,238 - EUR 80,686. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them. Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. The Operations Manager keeps the Product Marketing system running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives. For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems. What You'll Be Doing: Projects and Cross-Functional Initiatives : Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion. Cross-Team Coordination : Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team. Analytics and Reporting : Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week. AI Experimentation and Prototyping : Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally. Collateral Management : Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it. Knowledge Base Stewardship : Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date. What Makes You a Great Fit: 2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company. Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations Proficiency with AI agents, including building skills and automated workflows that more than one person uses Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them Ability to build dashboards and pages in Grafana, or to learn quickly Strong project management and organizational skills Excellent verbal and written communication skills, including presenting data to a team Bonus Points For: Strong bias to action: you build, test, and ship instead of waiting for permission Able to manage multiple projects and priorities at once Adaptable, flexible, and comfortable in a fast-paced environment High emotional intelligence and strong interpersonal skills Our team knows its goals and can see its progress toward them More people outside the team use our AI tools and collateral Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org Compensation & Rewards: In Ireland, the base compensation range for this role is EUR 84,048 - EUR 100,858. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them. Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. The Operations Manager keeps the Product Marketing system running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives. For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems. What You'll Be Doing: Projects and Cross-Functional Initiatives : Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion. Cross-Team Coordination : Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team. Analytics and Reporting : Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week. AI Experimentation and Prototyping : Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally. Collateral Management : Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it. Knowledge Base Stewardship : Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date. What Makes You a Great Fit: 2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company. Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations Proficiency with AI agents, including building skills and automated workflows that more than one person uses Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them Ability to build dashboards and pages in Grafana, or to learn quickly Strong project management and organizational skills Excellent verbal and written communication skills, including presenting data to a team Bonus Points For: Strong bias to action: you build, test, and ship instead of waiting for permission Able to manage multiple projects and priorities at once Adaptable, flexible, and comfortable in a fast-paced environment High emotional intelligence and strong interpersonal skills Our team knows its goals and can see its progress toward them More people outside the team use our AI tools and collateral Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org Compensation & Rewards: In Germany, the base compensation range for this role is EUR 78,336 - EUR 94,003. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We're hiring a Senior Manager, Infrastructure Security to lead the team responsible for securing 1Password's cloud-native platform. Reporting into Platform Security, you'll set the direction for Infrastructure Security, establish priorities, and drive execution aligned with our broader security strategy. We're looking for a hands-on engineering leader who combines deep technical expertise with strong judgment and people leadership. You'll help your team tackle complex security challenges, prioritize work that meaningfully reduces risk, and build strong partnerships with engineering teams to make security an integral part of how our platform evolves. Your team is responsible for security across cloud infrastructure, identity and access management, privileged access, networks, containers, and emerging AI and automated systems. You'll lead and develop a team of security engineers while partnering closely with Platform Security, Threat Operations, and infrastructure engineering leaders to strengthen our security posture. As AI and agentic technologies become increasingly integrated into production environments, you'll also help define how we secure these systems, including their identities, access to infrastructure and data, and the controls that limit potential risk. In this role, you'll help ensure 1Password's infrastructure remains secure, resilient, and scalable while enabling engineering teams to move quickly and confidently. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: We're looking for someone who brings strong technical depth, direct people leadership experience, and the ability to turn a security strategy into shipped work. - 8+ years of experience in security engineering, including at least 3 years directly managing a team, with demonstrated accountability for team delivery, individual performance, engagement, and professional growth. - Deep production experience securing a major cloud platform, including identity and trust boundaries, workload isolation, Kubernetes, and infrastructure as code. - Experience building or improving privileged access programs, including how people and workloads access the systems and resources they need. - Experience implementing network segmentation, WAF, and zero-trust approaches at scale. - Hands-on experience securing AI and agentic systems in production, including workload identities, access to infrastructure and data, and security boundaries designed to limit the impact of a compromised agent. - Demonstrated ability to review technical work, identify gaps, and raise the quality of engineering outcomes through effective technical oversight and coaching. - Ability to navigate ambiguous, complex problems, establish priorities within an area of ownership, and define technical direction without relying on prescribed solutions. - Proven ability to influence engineering teams through technical credibility, a track record of delivering results, and the development of high-performing engineers. - Experience using AI to improve individual and team effectiveness, modeling responsible adoption, and ensuring AI-assisted work is reviewed for accuracy, sound judgment, and impact. What you can expect: - Set the strategic direction and priorities for Infrastructure Security, and own delivery end to end, aligned with the Platform Security strategy - Define clear goals and metrics so progress is measurable and trade-offs can be argued with evidence - Lead delivery across concurrent workstreams in cloud security, identity and access management, and container security - Build, coach, and grow a team of security engineers: set clear expectations for what good looks like, and address both strong performance and off-track performance early rather than waiting for issues to surface - Work closely with platform and infrastructure engineering teams so security is designed into systems from the start - Help define how we secure AI and automated systems, including the identities they run as, how their access is scoped, and where the boundaries around them sit - Partner with the other Platform Security teams and with Threat Operations so findings reach the right owner and get remediated inside an agreed SLA - Make the calls Infrastructure Security needs, and bring in your peers and manager on decisions that reach beyond the team - Make sure security keeps up with company growth without slowing teams down USA-based roles only: The annual base salary for this role is between $230,000 USD and $334,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $202,000 CAD and $293,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: T-CPT-11757 Web & IT Systems Administrator Virtual Assistant Independent Contractor – T-CPT-11757 Web & IT Systems Administrator Virtual Assistant /Technical VA/Any Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing Texas-based mental health practice is seeking an experienced Web & IT Systems Administrator to support website maintenance, business applications, user account administration, and recurring technical operations. The position combines practical website support with daily administration of Zoho Enterprise, RingCentral, employee access, and related healthcare systems. The VA will work with practice leadership and coordinate with external vendors when more specialized technical assistance is needed. The ideal candidate will bring hands-on systems administration experience, Zoho and RingCentral proficiency, website troubleshooting skills, and a solid understanding of security and privacy requirements in a healthcare environment. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Website Maintenance & Technical Support Maintain and update the practice's existing website hosted through GoDaddy Update provider profiles, insurance information, website content, and routine page elements Troubleshoot website errors, forms, scripts, and chatbot functionality Make practical HTML, CSS, and JavaScript adjustments when required Test website changes and resolve routine functionality issues Coordinate more complex hosting or development issues with appropriate vendors Zoho & Business Systems Administration Administer and troubleshoot the practice's Zoho applications and user accounts Support Zoho Desk, Cliq, Workplace, Forms, Sheets, People, Campaigns, Sign, and related applications as used Maintain forms, templates, application settings, permissions, and routine workflows Troubleshoot RingCentral user accounts, extensions, call routing, and voicemail Assist with VPN and general connectivity issues Provide technical support and document recurring system problems Employee Access & Healthcare Systems Support Set up and remove employee and provider access using approved onboarding and offboarding procedures Maintain accurate user permissions and account records Assist with administrative access to eClinicalWorks and relevant payer or referral platforms Coordinate unresolved EHR or application issues with vendor support Maintain security documentation, access records, and related administrative procedures Follow HIPAA and practice requirements when working with systems containing patient information Security, Integrations & Operational Support Assist with multifactor authentication, user access security, and routine system safeguards Identify suspicious activity and escalate potential security issues Maintain organized vendor, subscription, licensing, and system records Support straightforward integrations and automations between approved business tools when within the candidate's capabilities Help troubleshoot approved website chatbot and AI-assisted workflows Provide basic digital account administration as needed Document system configurations, completed work, and outstanding technical requests Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: 2+ years of website maintenance, IT support, or systems administration experience required RingCentral administration and troubleshooting experience required Website maintenance experience with HTML, CSS, and basic JavaScript required Experience managing user accounts, permissions, and employee onboarding/offboarding required Knowledge of MFA, access security, phishing prevention, and backup practices required Experience with website hosting, domains, and technical troubleshooting strongly preferred Healthcare IT and HIPAA familiarity preferred eClinicalWorks or other EHR/EMR technical support experience preferred Experience with business application integrations, automation, or AI tools preferred Strong English communication, organization, and technical documentation skills required Hands-on Zoho Enterprise administration experience preferred IDEAL CANDIDATE PROFILE Resourceful, organized, and confident in troubleshooting technical issues Comfortable supporting multiple systems and remote team members Highly attentive to security, privacy, and accurate documentation Capable of investigating problems independently while recognizing when to escalate Proactive with system maintenance and access administration Strong communicator who can explain technical issues to nontechnical staff Dependable and comfortable adapting to changing technology needs APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED RingCentral – Required GoDaddy / Website Hosting HTML / CSS / JavaScript eClinicalWorks – Preferred VPN / Remote IT Support Tools Microsoft Office / Google Workspace Approved AI & Automation Platforms – Preferred Zoho Enterprise / Zoho Applications – Preferred Work Schedule Contracted Hours per Week: 20 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: TBD-CST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Technical VA REQUESTED EXPERIENCE TIER LEVEL: Any Contracted Hours per Week: 20 hours/week Daily Working Time: TBD-CST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-C (Strong Professional English Communication Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!