Location: Georgia
We are looking for an
Integration Support Manager
to join the
Supplier Support team.
The main responsibility is to ensure the Altbook feature runs smoothly and performs well. This includes monitoring booking success rates, identifying supplier issues, and working with suppliers to resolve technical problems and restore access when needed.
Key Responsibilities
Support client integrations and help resolve technical issues.
Communicate with vendors to investigate and resolve integration-related issues.
Create and manage technical tasks for developers.
Write and maintain technical documentation.
Requirements
Experience working with logs and troubleshooting technical issues.
Experience working with monitoring systems.
Understanding of API principles and how APIs work.
Experience using Postman.
Ability to read and write technical documentation.
Strong communication skills and the ability to work with English-speaking vendors, both verbally and in writing.
English proficiency: Upper-Intermediate (B2) or higher, with the ability to communicate confidently with English-speaking vendors both verbally and in writing.
Nice to have
Experience in technical support within the travel tech industry.
Benefits
Opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
emergingtravel.com/career/hr-policy
Location: Wrocław, Poland; Porto, Portugal; Sofia, Bulgaria; Madrid, Spain
New opportunities in Europe!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a Senior QA Engineer to join our team and help evolve a large-scale blockchain-based platform for private markets. In this role, you’ll own end-to-end quality assurance, combining hands-on manual testing with building and expanding test automation across backend services, distributed systems, and blockchain integrations. You'll help establish testing approaches and automation practices from the ground up, working closely with engineering teams and business stakeholders to ensure reliable, high-quality releases.
🟩 What's in it for you:
Work on an innovative blockchain platform designed to bring trust and transparency to private markets
Deepen your expertise in blockchain systems, distributed architectures, and complex integrations
Drive the development of test automation frameworks and help shape quality practices across multiple projects
✅ Is that you?
5+ years in QA/SDET roles, covering both manual and automated testing across the full SDLC
Strong experience with backend and non-UI test automation
Hands-on experience developing, maintaining, and debugging automated tests
Strong programming skills for test automation, preferably with TypeScript/Node.js
Ability to define QA strategies, test plans, and quality gates from the ground up
Understanding of blockchain fundamentals, including wallets, transactions, and blockchain types
Experience testing REST APIs and RPC-based interfaces (JSON-RPC, gRPC)
Experience with Docker-based test environments and debugging containerized services
Experience integrating automated tests into CI/CD pipelines and establishing quality gates
Experience with AWS-based infrastructure
Experience with MongoDB or PostgreSQL
Strong analytical and problem-solving skills to identify risks and propose solutions
Ability to independently manage testing activities, take ownership of deliverables, and proactively communicate progress and blockers
Ability to adapt to changing priorities and demonstrate a flexible, hands-on approach to testing
Ability to define testing scope and balance test coverage between QA and engineering teams
Strong communication and collaboration skills across multiple stakeholders and teams
Upper-Intermediate+ English level
Desirable:
Hands-on experience testing blockchain systems, smart contracts, and transaction flows
Experience with Go for test automation
EVM testing experience using Foundry, Hardhat, or similar frameworks
Ability to read and understand Solidity or Rust code for smart contract validation
Experience with Layer 2 solutions and blockchain protocol testing
Experience testing asynchronous messaging systems (AWS SNS/SQS, Azure Service Bus)
Experience with Kubernetes
Experience with observability-driven testing
Experience testing MCP servers
Experience with performance and load testing
🧩
Key responsibilities and your contribution
In this role, you'll lead testing activities across blockchain-based applications, from requirements analysis and manual validation to test automation and release support.
Review business requirements and technical documentation to understand system functionality and identify testing needs
Manually test new features and existing functionality to understand system behavior and guide test automation efforts
Define and improve QA strategies, test plans, and quality gates
Establish testing ownership and coordinate responsibilities between QA and engineering teams
Work closely with engineering and product teams to define test coverage and acceptance criteria
Build and maintain automated test suites, frameworks, and test harnesses, focusing on backend, integration, and contract testing
Test blockchain integrations, smart contracts, REST APIs, JSON-RPC endpoints, MCP servers, and other blockchain-specific functionality
Integrate and monitor automated tests within CI/CD pipelines and quality gates
Investigate and troubleshoot issues across distributed systems and blockchain integrations
Adjust testing priorities and approaches as project needs evolve
Maintain test documentation, report quality risks, and communicate testing progress and blockers
Help expand automation coverage and improve QA practices across multiple projects
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: Najaf, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost.
If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Sales Officer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary.
Responsibilities
- Schedule daily meetings with signed leads / existing accounts
- Visit stores on a daily basis to provide the necessary support
- Share all store credentials with Commercial team
- Train merchants on dashboard (Via web / tablet)
- Support Account Managers in any further inductions / feature updates
- Support merchants whenever there is a bug or malfunction in the system
Requirements
- Problem solving skills and analytical skills.
- Solid experience with CRM software and MS Office (particularly MS Excel).
- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail.
- Excellent listening, negotiation and presentation skills.
- Strong verbal and written communication skills.
- Fluent in Arabic and English.
- BA/BS degree in Business Administration, Sales or relevant field.
- Extensive, accurate product knowledge.
- Tech Savvy.
Najaf, Iraq
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: South Africa; Philippines; Indonesia; Venezuela, Bolivarian Republic of; Brazil; India
About Paired
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
The client
Advertising and consultancy services company working with RevOps infrastructure for B2B teams. They build the systems that make growth work.
The founder has reached the point most agency founders reach eventually. Their days are full of client emails, chasing the team, managing delivery risk and keeping projects from slipping. None of it is optional and all of it is in their head. The problem is not only the hours it eats. It is that managing risk and creating growth are opposite modes of thinking, and they cannot do both well in the same week.
They're hiring the person who takes operations off them.
Why this role is part-time, and what it becomes
Right now there genuinely is not forty hours a week of work here. We are coming out of a contraction and back into expansion, and they would rather hire someone part-time and pay them properly than hire full-time and have them sitting idle, which is unfair to both of us.
The plan is that this grows. Part-time now, full-time as the client base expands, then Head of Operations. They're not dangling that vaguely: they'll will set out the milestones, what hitting them does to your compensation, and roughly when they expect each step. You should hold them to it.
What they're asking for in return is commitment. If you take this and a full-time offer appears a month later and you disappear, it damages us. If you are doing one other part-time role alongside this, that is fine and I understand it. What I do not want is someone juggling five clients who gives this one the leftovers. I have seen fractional done badly and I would rather pay for focus.
What you will own
Client and stakeholder management
Be the operational point of contact for our clients, so that I am not
Keep every client informed, handle the back and forth, and escalate to me only what genuinely needs me
We currently run around four clients at once, a mix of large and small projects. Six is the most we have ever carried. As we scale, the model is roughly one project manager per five clients
Project delivery
Own timelines, scope and deliverables across those accounts
Know the status of everything without being asked, and chase it when it slips
Spot delivery risk early and bring me a proposed fix rather than a problem
Team coordination
Keep the team pointed at the right work and hold them to what they committed to
Run the follow-up so that nothing dies in a thread
Revenue operations
Keep our pipeline, CRM and reporting accurate and current
Build and tidy the systems and automations that hold delivery together
Turn what is currently in my head into documented, repeatable process
Requirements
Who this is for
You have done revenue operations or operational project management in an agency or client services environment, and have carried multiple accounts at once
You are comfortable being the operational face to clients. This is a stakeholder-facing role, not a back-office one
Excellent written English. We work with international clients and are moving into the US market
You are organised to the point of being slightly annoying about it, and you follow through without being chased
You can work independently. There is no operations team to lean on. For a while, you are it
You want this to grow into something bigger, and you are willing to commit while it does
Who this is not for
You are a fractional operator running five clients and this would be number six
You want a purely strategic seat. For now this is hands-on: emails, trackers, chasing, process writing
You need a manager checking your work
You are looking for full-time immediately and would leave the moment one appeared
Benefits
Part-time 20h/week, remote, on a contractor basis. We will agree the weekly hours and the working pattern together, but you will need reliable overlap with Barcelona for client calls and with the team. If you are in Latin America, your mornings cover our afternoons, which works well, and it positions us for the US clients we are moving towards.
Growth path for full-time and Head of Operations role
Compensation for part-time up to USD1.5k/month
What success looks like
The founder stops being the person clients email first
Projects land on their dates, and when they will not, they hear it early with a plan attached
Our operations run on documented process rather than on my memory
The founder spends his weeks on expansion instead of firefighting
Welcome to
Torrero
- all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 30,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number of sports events and easy payment options, we cater to diverse interests. Available in 35+ languages, we make gaming accessible worldwide.
About the role:
We are looking for a customer support specialist with English language, strong communication skills and excellent organizational skills. You must be a team player who can handle sensitive situations with confidence. We offer a unique chance to grow in an international team and enjoy the benefits of working in a global company.
If you like a fast paced, dynamic and start-up work culture with full of passionate and enthusiastic mindsets, you’re most welcome to explore the opportunity. This is a chance to take part in an exciting journey as the company grows and expands its business at a rapid pace.
You will be doing:
Answer to incoming requests from customers via live chat
Identify customer needs and help customers use specific features
Analyze and reporting product malfunctions
Follow up with customers to ensure their basic technical and product related issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Your expertise to meet the requirement:
You should be proficient in English language
You must have work experience in customer support
You must have excellent communication skills
You should have strong teamwork skills
You should have excellent PC skills
You must have high attention to details
You should have multi-tasking abilities
You must be flexible to work in different shift schedules (day & evening & night) and on weekends
We appreciate:
Ability to quickly and efficiently solve tasks
Independence, responsibility, initiative, and keep attention to detail
A flexible and systematic approach to solving complex problems
Experience in sports betting/gambling industry is a plus
We offer:
Remote work (work from anywhere)
Competitive salary
28 days off per year
Seniority leave
Amicable work environment and supportive team members
Full-time remote opportunity
Real career opportunities and professional growth
The great team across the world
Hiring Stages:
Online Assessment
Introductory Call
Hiring Manager Round
Reference check
Offer letter
Remote - Customer Support Specialist (English Speaking, EU Time zone)
Location: Argentina; Colombia; Peru; Mexico; Ecuador
Join Our Team as a Local Support Specialist at RateHawk!
Are you passionate about travel and tech? Do you speak English and Spanish fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.
Requirements
What You'll Do:
Help Our Partners:
Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Spanish and English.
Be Transparent & Customer-Centric:
Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.
Handle Tickets & Escalations:
Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.
Manage Bookings:
Handle booking modifications and relocations with attention to detail and urgency.
Team Collaboration:
Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.
Manage Expectations:
Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.
Record Details:
Accurately document all work and partner interactions in our CRM system.
What We're Looking For:
Language Skills:
Advanced level of Spanish and English – you’ll need to speak and write fluently.
Industry Experience:
Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!
Proactive Mindset:
You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative.
Cool Under Pressure:
Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.
Empathetic Communicator:
You understand and empathize with customer concerns while working toward the best solution.
Quick Learner:
Fast at picking up new tools, systems, and processes with a result-oriented mindset.
Benefits
What We Offer:
Remote Work:
Work from the comfort of your home!
Salary:
base payment + monthly bonus.
Dynamic Team:
Be part of a young and energetic group of specialists.
Growth Opportunities:
Tackle interesting and ambitious tasks that will elevate your professional skills.
Learning & Development:
We support your growth through seminars, trainings, and conferences.
Perks:
Take advantage of corporate discounts on hotels and other services.
The Process:
Application:
we will review your CV once you apply!
Hireflix video interview:
tell us a bit about yourself!
Meeting with HR:
A friendly chat with our HR team.
One minute Internet Speed Test:
Just to make sure you’re all set for remote work.
Meeting with Hiring Manager:
Another friendly chat.
Interview results and offer!
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
Location: Romania; Argentina; Turkey; Slovenia; Albania; Moldova
Join Our Team as a Local Support Specialist at RateHawk!
Are you passionate about travel and tech? Do you speak English and Italian fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.
Requirements
What You'll Do:
Help Our Partners:
Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Italian and English.
Be Transparent & Customer-Centric:
Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.
Handle Tickets & Escalations:
Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.
Manage Bookings:
Handle booking modifications and relocations with attention to detail and urgency.
Team Collaboration:
Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.
Manage Expectations:
Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.
Record Details:
Accurately document all work and partner interactions in our CRM system.
What We're Looking For:
Language Skills:
Advanced level of Italian and English – you’ll need to speak and write fluently. Knowledge of Spanish, Greek, Romanian, Serbian or other language is an advantage!
Industry Experience:
Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!
Proactive Mindset:
You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative.
Cool Under Pressure:
Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.
Empathetic Communicator:
You understand and empathize with customer concerns while working toward the best solution.
Quick Learner:
Fast at picking up new tools, systems, and processes with a result-oriented mindset.
Benefits
What We Offer:
Remote Work:
Work from the comfort of your home!
Salary:
base payment + monthly bonus.
Dynamic Team:
Be part of a young and energetic group of specialists.
Growth Opportunities:
Tackle interesting and ambitious tasks that will elevate your professional skills.
Learning & Development:
We support your growth through seminars, trainings, and conferences.
Perks:
Take advantage of corporate discounts on hotels and other services.
The Process:
Application:
We will review your CV once you apply!
Video Interview:
Record a video introduction in Italian.
Meeting with HR:
A friendly chat with our HR team.
One minute Internet Speed Test:
Just to make sure you’re all set for remote work.
Meeting with Hiring Manager:
Another friendly chat.
Interview results!
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
Location: Ukraine
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed. We are looking for a
Senior QA Automation Engineer
to join us as part of our team for
6 month project
.
About the Role
As a
Senior QA Automation Engineer
, you will join the team that works on the
floLIVE project
. By challenging traditional networks and IoT solutions, the service offers sustainable and profitable IoT revenue growth to chip-set manufacturers, IoT Cloud Platforms, and Service Providers. Service operates a self-developed, cloud-based connectivity enablement platform designed and built especially for IoT and encompasses a wide range of services to market verticals, from a full GSM core network, through IoT BSS and up to IoT vertical solutions — all provided as-a-service via our global cloud.
Tech Stack:
Java/Kotlin, Gradle, Spring Framework, PostgreSQL, Kafka, Hazelcast, Docker, Kubernetes
Team Structure
:
Technical Lead, Lead, 1FE, 1BE
Work Environment:
Remote. Flexible working hours aligned with Israel time zones.
As a qualified expert, You will:
Design and develop automation tests to increase & maintain quality and efficiency
Keep automation current, flexible, and designed to work within a continuous integration/deployment framework
Work with Product and QA automation teams to build a test strategy
Work with CI & DevOps teams to continually run your tests in CI/CD frameworks.
We’re looking for you if you have
4+ years of experience in automation testing of applications in a commercial/software development environment
2+ years of experience with Java or Kotlin
Creation of Automation Test scenarios and Test cases by analyzing the functional specifications
Experience with standard automated test tools and instruments
Experience working with databases (e.g., PostgreSQL, ClickHouse), including writing queries and analyzing results.
Experience with event-driven systems, including Kafka and messaging pipelines.
Experience in containerization solutions (Docker, Kubernetes).
Strong English communication skills, both verbal and written, enabling effective collaboration with international teams, delivery of demos, presentation of results, and clear communication of complex topics.
Proactive, results-oriented problem-solver who takes ownership of challenges and delivers effective solutions in complex environments.
Bonus points:
Experience in CI/CD environments (Jenkins).
Manual testing and Frontend automation experience.
What’s in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy a flexible working schedule and create work and rest balance for yourself. Empower yourself with a stable workload and a stable income, focusing on lasting cooperation and high-performance culture.
Embrace the opportunity for personal and professional growth
Take advantage of performance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more.
Feel cared about
Be among like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values.
Interview steps
Interview with the recruiter.
Technical interview.
Manager Interview
Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
New opportunities in Latin America!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a Senior Java Software Engineer with strong Oracle expertise to join a large-scale platform modernization initiative. You’ll work on a project that involves consolidating multiple platforms around Oracle, designing the database schema for a new application, and supporting a future MySQL-to-Oracle migration. In this role, you'll combine hands-on Java development with advanced database engineering and collaborate with cross-functional teams to deliver reliable solutions.
🟩 What's in it for you:
Contribute to a large-scale platform modernization initiative that includes a future MySQL-to-Oracle migration
Solve complex technical problems across application and database layers, combining hands-on Java backend development with advanced Oracle database engineering
Collaborate with cross-functional teams to improve the performance and reliability of a business-critical platform serving 100k users
✅
Is that you?
5+ years of experience building, debugging, and optimizing scalable Java backend applications
Strong proficiency in Java 8–17, object-oriented design, design patterns, multithreading, and concurrency
Hands-on Oracle development experience in production, with strong knowledge of database internals (indexing, query optimization, partitioning, replication, and transaction behavior)
Advanced SQL skills, including performance troubleshooting
Experience with production database operations (backup/restore, high availability, disaster recovery, failover), including executing changes with minimal downtime
Experience writing unit tests with JUnit and Mockito
Experience with cloud platforms (preferably GCP) and Kubernetes or similar orchestration tools
Hands-on Linux/Unix experience and scripting skills in Bash, Python, or similar languages
Ability to work independently, take ownership of technical tasks, and proactively identify and resolve blockers
Strong communication skills and experience collaborating with cross-functional Scrum teams and leading technical discussions
Upper-Intermediate+ English level
Desirable:
Hands-on Oracle DBA experience in production
Experience with major Oracle version upgrades or large-scale database migrations
Oracle certification
Experience with Groovy and Gradle
Experience with CI/CD pipelines
🧩Key responsibilities and your contribution
In this role, you'll combine Java backend development with Oracle database engineering, troubleshooting production issues, improving performance, and supporting migration activities.
Design, develop, and maintain scalable Java backend applications
Design the Oracle database storage schema for a new application
Support the planning and execution of a future MySQL-to-Oracle migration
Develop and optimize SQL queries to improve database performance
Troubleshoot complex application and database issues in production environments
Support production database operations and implement changes with minimal downtime
Write and maintain unit tests using JUnit and Mockito
Collaborate with cross-functional teams on technical design and implementation decisions
Create and maintain technical documentation for relevant project activities
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: Indonesia
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located.
Employment Type:
Full-time
Location:
Remote (Asia time zone preferred)
Compensation:
USD $1,300–$1,600 per month, depending on experience and skill level
About the Role
We are looking for a highly organized, proactive, and detail-oriented Project Manager to join our client's growing team in the packaging industry. The company supports modern direct-to-consumer (DTC) brands with packaging solutions and related services.
This is a client-facing, cross-functional role that bridges communication between clients, internal operations teams, and partner factories. You will oversee projects from initial client requirements through sampling, production, and delivery, ensuring timelines are met and communication remains clear throughout the process.
The ideal candidate has strong project management and communication skills, a proactive problem-solving mindset, and the ability to thrive in a fast-paced, remote environment.
Key Responsibilities
1. Client Relationship Management
Serve as the primary point of contact for assigned clients.
Understand client needs and recommend tailored packaging or shipping solutions.
Set clear expectations regarding pricing, timelines, and deliverables.
Gather client feedback and identify opportunities to improve the client experience.
2. Project & Order Management
Manage project timelines and coordinate the sampling, production, and delivery process.
Coordinate execution with internal teams and partner factories.
Monitor quality control processes and escalate issues when necessary.
Ensure projects progress smoothly and potential delays or issues are addressed promptly.
3. Quotations & Reporting
Prepare, generate, and update quotations and project documentation.
Track margin opportunities and client profitability.
Maintain accurate project trackers and dashboards using Lark.
Keep project information organized and up to date.
4. Cross-Department Coordination
Work closely with Logistics, Social Media, and Factory teams to ensure smooth project execution.
Translate client briefs into clear, actionable instructions for suppliers.
Attend internal meetings, coordinate follow-ups, and ensure action items are completed.
5. Email & Communication Management
Prioritize and manage email communications with clients and suppliers.
Maintain clear, timely, and professional communication across stakeholders.
Keep records and project updates current in the company's project management systems.
Requirements
Requirements
Excellent communication and client-handling skills.
Strong project management, organizational, and attention-to-detail skills.
Tech-savvy, with the ability to learn new tools and systems quickly.
Strong business acumen and a proactive approach to problem-solving.
Ability to manage multiple tasks, timelines, and stakeholders effectively.
Proficiency in English.
Ability to thrive in a fast-paced, remote working environment.
Familiarity with supply chain operations, logistics, or DTC/eCommerce brands.
Ideal Candidate
The ideal candidate is proactive, dependable, and highly organized, with the ability to manage projects from start to finish while maintaining strong client relationships. They are comfortable coordinating across departments and external suppliers, managing timelines and documentation, and resolving issues before they affect delivery.
If you enjoy working in a dynamic environment where communication, ownership, and attention to detail are essential, we'd love to hear from you.
Benefits
Competitive salary.
Ability to work remotely.
Collaborating with international teams, as you will be working for global company.
Significant room for growth over time
Location: Sydney
As a Customer Enablement Manager, you will help enterprise customers design, launch, and adopt better ways of working with Asana. You will own a portfolio of customers, leading discovery, workflow consultation, strategic enablement, and scaled education to accelerate adoption and deliver measurable business outcomes. This role also includes project-based implementation work, partnering directly with customers to design, configure, test, and launch workflows. Across both enablement and implementation engagements, you will help customers translate Asana and AI capabilities into practical ways of working that create lasting value.
This role is based in our Sydney office with an office-centric hybrid schedule
. The standard in-office days are Tuesday, Wednesday, and Thursday
. Most Asanas have the option to work from home on Mondays and Fridays
. If you're interviewing for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Trusted Advisory:
Develop a deep understanding of Asana, customer business priorities, and how teams work today. Use discovery, process mapping, and product expertise to recommend workflows and enablement approaches that improve adoption, efficiency, and collaboration.
Own a Portfolio of Customer Enablement Engagements:
Independently manage ongoing and time-bound engagements across a portfolio of customers, from discovery and planning through delivery and follow-through. Partner with CSMs and account teams to connect enablement activities to clear customer objectives and adoption outcomes.
Lead Project-Based Implementations:
Flex into structured implementation engagements based on customer and business needs. Manage projects from discovery and implementation planning through workflow configuration, testing, launch, and handoff while keeping stakeholders aligned to milestones, responsibilities, and desired outcomes.
Drive Workflow and AI Adoption:
Help customers adopt new ways of working, including AI-enabled workflows, by translating Asana capabilities into practical use cases. Guide customers through the process and behavior changes required to successfully embed new workflows into their organization.
Deliver Strategic Enablement:
Facilitate workflow consultations, workshops, training programs, and scalable learning experiences for audiences ranging from end users and workflow owners to champions and business leaders.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
.
4+ years of experience in customer enablement, implementation, customer success, consulting, professional services, change management, learning and development, or a related customer-facing role, ideally within SaaS.
Demonstrated experience leading customer engagements that combine discovery, consultation, solution design, facilitation, implementation, and enablement to drive adoption or behavior change.
Hands-on experience working directly with customers to translate business requirements into workflow designs and configure solutions through testing and launch.
Strong project and portfolio management skills, with the ability to balance an ongoing portfolio of customers alongside time-bound implementation projects, competing priorities, milestones, and cross-functional stakeholders.
Consultative problem solver skilled in asking thoughtful questions, identifying root causes, synthesizing customer needs, and recommending clear solutions.
Effective facilitation and communication skills, with the ability to engage audiences ranging from end users and workflow owners to champions and senior business stakeholders.
Commercial awareness and an understanding of how successful impl
ementation and adoption contribute to customer value, retention, and expansion.
At Asana, we're committed to building teams that include a variety of backgrounds, per
spectives, and skills, as this is critical to helping us achieve our mission. If you're interested
in this role and don't meet every listed requirement, we st
ill encourage you to apply
.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission
. We b
elieve that compensation should be reflective of the value you create relative to the market value of your role
. To ensure pay is fair and not impacted by bi
ases, we're committed to looking at market value, which is why we check ourse
lves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between 143,000-150,000 AUD
The actual base salary will vary based on various factors, including market and individual qualificat
ions objectiv
ely assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may be modified
.
In addition to base salary, your compensation p
ackage may include additional components such as equity, sales incentive p
ay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about
the total compensation and benefits for this role
.
We strive to provide equitable and c
ompetitive benefits packages that support our employees worldwide and include
:
Mental health, wellness & fitness benefit
s
Career coaching & support
Inclusive family building benefits
Long-term
savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As the API Product Lead at Harvey, you'll own the strategy, roadmap, and execution for Harvey's APIs: the way law firms and in-house legal teams integrate with and build on top of Harvey’s platform.
You'll turn customer demand into a product that customers can adopt, build on, and capture value from. You'll balance new capabilities against the reliability, security, and scale that production builds on Harvey require.
WHAT YOU'LL DO
You'll define and drive the product vision and roadmap for Harvey's APIs, aligned with company strategy and grounded in evidence from customers, usage data, and the market. You'll work closely with engineering, solutions architects, and go-to-market teams to ship, and you'll own the outcomes: adoption and production usage.
Day to day, you will own planning, prioritization, and roadmapping. You'll make and communicate crisp prioritization decisions, balancing new capabilities against reliability, performance, and security. You'll define the metrics that matter, including who is building on Harvey, what they are building, how much they use, and hold the team accountable to them. You'll be the connective tissue between customers building on Harvey, the teams who support them, and engineering, and you'll raise the product bar through rigorous specs, reviews, and decision-making.
WHAT YOU HAVE
7+ years of product management experience shipping and scaling software platforms in a production environment, with a track record of measurable impact
Experience owning APIs or developer platforms end to end, from design and documentation through adoption and monetization
Strong ability to translate ambiguous problems and deep customer needs into clear strategy, crisp requirements, and prioritized roadmaps
Fluency working with engineering on technical trade-offs, and comfort with API design, authentication and access control, rate limits, and usage metering at a level sufficient to make informed decisions
Excellent analytical skills, with the ability to define metrics and use data to guide decisions
Outstanding written and verbal communication, and a demonstrated ability to influence and align stakeholders across product, engineering, and go-to-market
A high bar for quality, strong product judgment, and a "spidey sense" for where a developer or customer experience could break down
COMPENSATION
$213,600 - $300,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
About the Role
Fanatics Betting & Gaming is hiring a Manager, Strategy & Operations to work directly with VIP leadership on how we acquire, grow the loyalty of, and retain our highest-value customers.
This is a strategy and operations role built around owning outcomes end to end: from the strategy itself through execution to the measurable results it drives. The person in this role will use AI and technology as core working tools to help build the experiences that make our top customers choose Fanatics, whether they're playing or trading, over any other option in the market.
What you'll do
Partner directly with VIP leadership to define and execute strategy for acquiring, growing the loyalty of, and retaining top-tier customers
Run a variety of concurrent projects spanning analysis, strategy, partnerships, and hands-on build work, shifting between them as priorities shift
Own outcomes end to end: from strategy design through execution through measurable results
Learn the business inside and out, understand what actually drives our customers, and use that understanding to shape what gets built and why
Use AI and technology as core working tools to build models, analyses, and workflows that improve how the VIP team identifies, engages, and serves high-value customers
Work cross-functionally with Data, Product, Engineering, and Marketing to ship VIP initiatives
Operate within a highly regulated environment, with sound judgment on responsible gaming considerations built into strategic and operational decisions
Who you are
3-5 years of experience, with a technical or engineering-adjacent background
AI-native: you use AI tools daily, not occasionally, and can point to something you personally built or shipped with them, along with a measurable outcome, not just a tool you used
Comfortable with ambiguity, moving fast, and making calls with incomplete information in a high-growth environment
Able to move fluidly across different types of work, analytical, operational, relationship-driven, technical, prioritizing across competing demands and following through to completion rather than moving on once the interesting part is done
Able to drive outcomes across teams without formal authority, through persistence, relationship-building, and clear prioritization, not just by waiting for alignment
Bias toward speed and execution: moves fast, removes blockers, and keeps initiatives moving even when the path isn't fully defined
Data fluency: understands how our systems and data structures work, SQL or Python experience expected, not just reliance on AI to generate answers
Excellent communicator who can work directly with senior leadership
Demonstrated ability to scope a problem and strategy, not just execute a spec, including identifying what actually matters to the end user or business before building
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$107,000
—
$133,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is hiring a People Business Partner to support managers and employees across Marketing, Finance, Legal, People, Talent, Workplace, and Executive Assistants. Reporting to the Lead People Business Partner for Business & G&A, you’ll be the primary People Business contact for these teams. This is a hands-on individual contributor role: one day you may coach an employee through a difficult conversation, and the next you may partner with a C-suite executive on a major reorganization. No task is too big or too small. You’ll build a sustainable network across employees, managers, and leaders so you deeply understand each team’s work, talent, and business goals. You’ll independently own the People Business agenda for this portfolio, including its most senior leaders: set priorities with them, shape consequential talent and organizational changes, and drive the work through implementation and results.
WHAT YOU'LL DO
- Own the People Business agenda for your portfolio. Build trusted relationships across employees, managers, and senior leaders; understand each team’s business goals, talent, and challenges; and set priorities that deliver results.
- Improve how managers manage. Coach managers through performance, feedback, development, retention, and difficult talent decisions. Help employees prepare for difficult conversations, and partner with senior leaders to strengthen management across their teams.
- Drive talent and organizational changes. Use firsthand context and people data to diagnose needs, align leaders on trade-offs, and lead work such as team redesign, leadership development or hiring, and new performance approaches through implementation and measurable results.
- Own sensitive people matters. Manage intake, communication, and follow-through for employee relations, leave, accommodations, investigations, and other cases, partnering with People Operations, Legal, Immigration, and other specialists.
- Lead performance, engagement, and compensation work. Guide teams through twice-yearly reviews and engagement cycles, including manager preparation, calibration, and follow-up. Advise leaders on cash and equity rewards through partnerships with the Compensation team.
- Make the wider People Business team more effective. Identify recurring gaps, build reusable processes, guidance, or tools, drive adoption, and measure improvements in quality, consistency, or capacity.
WHAT YOU NEED
- A strong record of improving how managers manage, including direct coaching on performance, development, retention, and difficult talent decisions. Relevant experience may come from People Business Partner work, consulting, leadership development, or substantial management experience.
- Sound talent judgment and independent ownership. You can earn senior-leader trust, set priorities across a broad portfolio, and drive consequential people and organizational changes through implementation with limited direction.
- Good judgment in sensitive situations. You act decisively with incomplete information, communicate clearly, maintain confidentiality and documentation, and know when to involve specialists or escalate with a recommendation.
- Strong analytical habits. You use people and business data alongside firsthand context to identify priorities, recommend practical action, and assess results.
- A hands-on IC mindset. You enjoy detailed casework and direct employee and manager coaching alongside senior-leader partnership. If your background is outside HR, you can learn People policies and case processes quickly with coaching.
NICE TO HAVE
- Prior People Business Partner experience, including employee relations, compensation, and recurring performance and engagement cycles.
- Experience in people consulting, performance coaching, or learning and development that includes direct work with managers and measurable talent outcomes.
- Experience creating reusable manager guidance, case templates, or responsible AI and automation workflows that improve a People team’s effectiveness.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States
Workplace: OnSite
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
Are you energized by bridging the gap between frontier AI capability and complex customer reality? Do you want to architect high-performance, resilient machine learning systems directly inside strategic enterprise environments? We are looking for a Staff Forward Deployed Engineer (FDE) to join our team. The team is responsible for taking our large language models and making them work reliably, securely, and at peak performance within our customers' custom infrastructure and data perimeters.
In this role, you will act as the principal technical translation layer between our core engineering teams and our strategic partners. You will own the architecture for highly ambiguous, customer-specific inference challenges—ranging from multi-tenant model serving to multi-datacenter disaster recovery and custom hardware validation. You will lead technical adoption end-to-end, ensuring our models achieve exceptionally low latency, high throughput, and seamless resilience in the field.
As a Forward Deployed Engineer, you will:
• Embed directly with customer engineering teams to architect the "connective tissue" between our AI models and their live, complex production environments.
• Design advanced model serving topologies, implementing multi-tenant architectures, intelligent model routing, and cross-datacenter failover strategies for multi-cluster environments.
• Optimize "AI-in-a-box" and private deployments, balancing localized SRE constraints like Kubernetes multi-cluster scale with raw model performance.
• Conduct rigorous benchmarking and profiling of customer LLM workloads, root-causing performance degradation (e.g., slow generation) via metrics, dashboards, and distributed logs.
• Accelerate hardware validation, collaborating with clients to run and support Cohere models on next-generation accelerators (GPUs, TPUs, AMD, and custom ASICs).
• Translate complex field friction into platform upgrades, delivering prescriptive feedback and contributing directly back to core product features.
• Ensure Day-1 production reliability, assisting customers in establishing sound deployment patterns, SLOs, and observability frameworks.
You may be a good fit if you have:
• 8+ years of engineering experience running production infrastructure, designing large-scale distributed systems, or deploying enterprise software in complex environments.
• Deep technical depth in production Kubernetes, including orchestration across multi-cluster and hybrid/multi-cloud ecosystems (GCP, Azure, AWS, OCI).
• Strong understanding of LLM architecture and inference dynamics, specifically how attention mechanisms, compute-bound prefill, and memory-bound decode phases dictate live performance.
• Hands-on experience with modern inference engines and optimization stacks (e.g., vLLM, TensorRT-LLM, lmd, or Dynamo).
• Familiarity with distributed serving techniques, such as prefill/decode disaggregated serving, distributed KV caching, and multi-GPU workloads.
• Exceptional customer-facing technical leadership, with a proven track record of scoping highly ambiguous problems and steering executive technical stakeholders.
• The high agency, grit, and adaptability to write same-day production code while managing client-side deployment politics or blockers.
• Strong programming foundations in Python, Go, or C++, comfortable moving fluidly between backend data pipelines and infrastructure layer tuning.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: San Francisco, CA
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $214,000.00 - $336,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Manager on the Commercial Account Management team, you will lead a team of Account Managers who serve as the dedicated, named partners for some of Ramp's fastest growing customers. Your team drives revenue through expansion, renewal and retention across a high-volume book of business, while delivering the white-glove experience of a trusted advisor. You will coach your team to uncover and close multi-product expansion opportunities and help sharpen a proven account management motion as the segment scales.
What You'll Do
- Lead, coach, and develop a team of Commercial Account Managers focused on expansion and retention across a scaled customer portfolio
- Own team-level pipeline, forecasting, and revenue targets — driving accountability through clear metrics and performance frameworks
- Develop and execute scalable upsell/cross-sell strategies and ensure the team maintains a robust, healthy expansion pipeline
- Build a deep understanding of Ramp customer personas and instill a consultative, trusted-advisor approach across your team
- Equip your team with sales methodologies to uncover customer needs and pain points effectively
- Stay close to changes in Ramp's product and go-to-market motion, and translate those shifts into how your team sells, prioritizes, and talks to customers
- Synthesize customer feedback from your team to inform Ramp's product roadmap and customer communication strategy
- Partner cross-functionally with Sales, Marketing, Product, and Operations to continuously improve efficiency and advocate for your customers
- Hire and onboard top talent as the team scales
What You'll Need
- Minimum 6 years of customer-facing or direct sales experience, with at least 2 years in a people management role
- Proven track record of leading high-performing teams in a high-velocity sales environment
- Experience with CRM tools (Salesforce preferred) and the ability to build and maintain team-level reporting and dashboards
- Background in outbound prospecting, product demonstrations, and hands-on experience with sales tools and processes
- Consultative sales mindset with strong analytical skills and the ability to coach others to engage with business challenges at a strategic level
- Comfort engaging with and enabling your team to sell to C-level executives, finance teams, and key decision makers
- Consistent track record of hitting or exceeding team-level sales targets with strong team distribution in a fast-paced, metrics-driven environment
- Strong operational rigor — data-driven approach to tracking team performance and identifying coaching opportunities
- Excellent verbal and written communication skills, with the ability to represent the team internally and externally
- Strong organizational and project management skills, with the ability to manage competing priorities across a growing team
- Entrepreneurial mindset: a self-starter who thrives in ambiguous, fast-moving environments and can build process where little exists
NICE TO HAVES
- Experience with financial services sales
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
УдалённоSouth Africa; Philippines; Indonesia; Venezuela, Bolivarian Republic of; Brazil; India
УдалённоRomania; Argentina; Turkey; Slovenia; Albania; Moldova
УдалённоseniorUkraine; Flexible working hours aligned with Israel time zones
УдалённоseniorSão Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
УдалённоIndonesia; Remote (Asia time zone preferred)
Sydney
ГибридleadNew York
New York, NY, United States
ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
ОфисUnited States; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Brazil - Remote
seniorГеография найма не уточнена
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)