Location: United States
Company Intro
At
Toloka AI
we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds,
representing over
100 countries and speaking 40+ languages
. We are a well-funded startup with an enviable portfolio of clients including
Anthropic
,
Amazon
,
Microsoft
,
poolside
,
Recraft
, and
Shopify
.
Recently, we secured strategic investment led by
Bezos Expeditions
with participation from
Mikhail Parakhin
,
CTO of Shopify
and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world:
USA
,
UK
,
the Netherlands
,
Serbia
, and more. We are headquartered in Amsterdam.
About position
We're seeking a
Freelance
AI Data Project Manager
who will join our Delivery team and will build, drive and maintain our client’s solutions. Joining us in this role means you will lead a virtual cross-functional team managing successful project implementation. This involves both client communication and internal coordination.
The team consists of talented engineers of different kinds, supply managers and other departments on an ‘as needed’ basis. This is a key role for us to ensure we deliver the best possible experience for our clients and enable us to constantly grow our business.
Example Projects
SFT (supervised fine tuning) data generation pipeline producing thousands of prompts and completions weekly across several languages and domains of knowledge;
Evaluation pipeline helping to estimate LLMs’ responses quality and reaching a throughput of hundred thousands weekly;
A red-teaming project helping to collect malicious prompts of different kinds to ensure models’ safety.
Key Responsibilities
Take ultimate ownership for all delivery team projects, including data quality, delivery timelines, unit economics and overall transparency for stakeholders;
Lead a cross-functional delivery team ensuring projects are on track, any issues and risks are highlighted and resolved proactively;
Own operations of the delivery team: including internal and external communication, activities planning, posting summaries and status updates, conducting retros etc.;
Drive and motivate the team, seek out change to increase the organization’s efficiency;
Help roll out improvements to the delivery team focussing on increased adoption and providing feedback for further improvements.
Qualifications
Experience leading
technical cross-functional teams
;
Experience
managing
complex projects
including discovery, decomposition, scope planning, implementation and adoption;
Client facing experience
;
Being generally agile, able to switch quickly to new domains and subjects;
Consulting
,
Tech
,
Competitors
background is a big plus;
Good understanding of LLMs and their life cycle in particular;
Experience in
data generation
;
Experience and proactiveness in suggesting process changes is appreciated;
Proven experience in the
AI space
, including working with clients and managing teams or projects at scale.
What we can offer
Full-time independent contractor engagement (B2B)
through the
Ontop
contractor platform
, working via your own company or business entity;
Flexible, fully remote schedule (
40 hours per week
);
Work at the leading edge of AI development, alongside a dedicated and dynamic team of experts;
Projects with customers that are AI industry leaders and well-known household names;
Friendly community.
[Important Notice] Scam Alert Regarding Fake Job Postings
It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants.Please be aware:
Official Communication:
Our recruiting team will
only
contact you from an official "
toloka.ai
" email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc, or other personal or seemingly business email accounts.
Our Process:
We will
never
ask for your bank account details, credit card number, or any fees as part of the application or interview process.
Official Listings:
All legitimate job openings are posted on our official careers page:
https://toloka.ai/careers#job-list
What to do:
If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at
security@toloka.ai
and report the profile/post to LinkedIn.We are taking this matter very seriously and are working with the appropriate parties to resolve it.
Thank you for your vigilance!
To learn how we collect, use, disclose, and store personal data, check out our
Privacy Notice
.
Location: Barcelona, Spain; Tokyo, Japan; Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
Welocalize is looking for a native-level Hindi speaker to join a confidential, large-scale AI and consumer technology programme for a major global technology and communications client.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how the product actually performs on a client-supplied device — a smartphone and a next-generation smart glass. If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
Welocalize is looking for a native-level Hindi speaker to join a large-scale AI and consumer technology programme.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how it performs on a real device. You'll be among the first people to see this technology in Hindi, and your judgement shapes how well it works before anyone else uses it.
If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
MAIN RESPONSIBILITIES
Review pre-release AI model output in Hindi and judge it on accuracy, naturalness, appropriateness, and overall quality — would a native speaker really say it this way? This includes fact-checking each response against the source material.
Location: Barcelona, Spain; Tokyo, Japan; Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
Welocalize is looking for a native-level Hebrew speaker to join a confidential, large-scale AI and consumer technology programme for a major global technology and communications client.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how the product actually performs on a client-supplied device — a smartphone and a next-generation smart glass. If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
Welocalize is looking for a native-level Hebrew speaker to join a large-scale AI and consumer technology programme.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how it performs on a real device. You'll be among the first people to see this technology in Hebrew, and your judgement shapes how well it works before anyone else uses it.
If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
MAIN RESPONSIBILITIES
Review pre-release AI model output in Hebrew and judge it on accuracy, naturalness, appropriateness, and overall quality — would a native speaker really say it this way? This includes fact-checking each response against the source material.
Location: Barcelona, Spain; Tokyo, Japan; Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
Welocalize is looking for a native-level Polish speaker to join a confidential, large-scale AI and consumer technology programme for a major global technology and communications client.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how the product actually performs on a client-supplied device — a smartphone and a next-generation smart glass. If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
Welocalize is looking for a native-level Polish speaker to join a large-scale AI and consumer technology programme.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how it performs on a real device. You'll be among the first people to see this technology in Polish, and your judgement shapes how well it works before anyone else uses it.
If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
MAIN RESPONSIBILITIES
Review pre-release AI model output in Polish and judge it on accuracy, naturalness, appropriateness, and overall quality — would a native speaker really say it this way? This includes fact-checking each response against the source material.
Location: Barcelona, Spain; Tokyo, Japan; Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
Welocalize is looking for a native-level Portuguese Brazilian speaker to join a confidential, large-scale AI and consumer technology programme for a major global technology and communications client.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how the product actually performs on a client-supplied device — a smartphone and a next-generation smart glass. If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
Welocalize is looking for a native-level Portuguese Brazilian speaker to join a large-scale AI and consumer technology programme.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how it performs on a real device. You'll be among the first people to see this technology in Portuguese Brazilian , and your judgement shapes how well it works before anyone else uses it.
If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
MAIN RESPONSIBILITIES
Review pre-release AI model output in Portuguese Brazilian and judge it on accuracy, naturalness, appropriateness, and overall quality — would a native speaker really say it this way? This includes fact-checking each response against the source material.
Location: Barcelona, Spain; Tokyo, Japan; Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
Welocalize is looking for a native-level Arabic speaker to join a confidential, large-scale AI and consumer technology programme for a major global technology and communications client.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how the product actually performs on a client-supplied device — a smartphone and a next-generation smart glass. If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
Welocalize is looking for a native-level Arabic speaker to join a large-scale AI and consumer technology programme.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how it performs on a real device. You'll be among the first people to see this technology in Arabic, and your judgement shapes how well it works before anyone else uses it.
If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
MAIN RESPONSIBILITIES
Review pre-release AI model output in Arabic and judge it on accuracy, naturalness, appropriateness, and overall quality — would a native speaker really say it this way? This includes fact-checking each response against the source material.
Location: Barcelona, Spain; Tokyo, Japan; Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
Welocalize is looking for a native-level Romanian speaker to join a confidential, large-scale AI and consumer technology programme for a major global technology and communications client.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how the product actually performs on a client-supplied device — a smartphone and a next-generation smart glass. If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
Welocalize is looking for a native-level Romanian speaker to join a large-scale AI and consumer technology programme.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how it performs on a real device. You'll be among the first people to see this technology in Romanian, and your judgement shapes how well it works before anyone else uses it.
If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
MAIN RESPONSIBILITIES
Review pre-release AI model output in Romanian and judge it on accuracy, naturalness, appropriateness, and overall quality — would a native speaker really say it this way? This includes fact-checking each response against the source material.
Location: Barcelona, Spain; Tokyo, Japan; Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
Welocalize is looking for a native-level Russian speaker to join a confidential, large-scale AI and consumer technology programme for a major global technology and communications client.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how the product actually performs on a client-supplied device — a smartphone and a next-generation smart glass. If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
Welocalize is looking for a native-level Russian speaker to join a large-scale AI and consumer technology programme.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how it performs on a real device. You'll be among the first people to see this technology in Russian, and your judgement shapes how well it works before anyone else uses it.
If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
MAIN RESPONSIBILITIES
Review pre-release AI model output in Russian and judge it on accuracy, naturalness, appropriateness, and overall quality — would a native speaker really say it this way? This includes fact-checking each response against the source material.
Location: Barcelona, Spain; Tokyo, Japan; Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
Welocalize is looking for a native-level Turkish speaker to join a confidential, large-scale AI and consumer technology programme for a major global technology and communications client.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how the product actually performs on a client-supplied device — a smartphone and a next-generation smart glass. If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
Welocalize is looking for a native-level Turkish speaker to join a large-scale AI and consumer technology programme.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how it performs on a real device. You'll be among the first people to see this technology in Turkish, and your judgment shapes how well it works before anyone else uses it.
If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
MAIN RESPONSIBILITIES
Review pre-release AI model output in Turkish and judge it on accuracy, naturalness, appropriateness, and overall quality — would a native speaker really say it this way? This includes fact-checking each response against the source material.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE TECH, MEDIA & TELECOM TEAM
- We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide.
- We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-activity-7491200203899760641-I27d?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions.
- We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship:
- Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time.
- Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention.
- Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Create agents that pursue goals over weeks and months, reasoning about when to reach out, which channel to use, and what next action will move a customer relationship forward.
- Develop personalization and experimentation systems powered by Sierra's Context Engine https://sierra.ai/blog/context-engine that combine customer data, behavior, prior conversations, and real-time context to determine the right offer or experience, then learn from every interaction and experiment to autonomously improve personalization over time.
- Design conversational discovery agents that reason across huge content catalogs and rich subscriber context, using interests, history, entitlements, and the moment at hand to help someone quickly find something they'll actually want to watch, read, or listen to.
- Build agents that troubleshoot deeply integrated telecommunications and connected-device experiences, reasoning across account, billing, network, and device systems to diagnose issues and take the actions needed to resolve them.
- Experiment with new voice experiences and Voice Personas https://sierra.ai/blog/introducing-voice-personas tailored to each brand, customer, and moment, bringing the right empathy, energy, and conversational style to everything from navigating a frustrating telecom billing issue to helping someone discover their next favorite show or find the plan that's right for them.
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Excitement in the Tech, Media & Telecom space and a care for helping some of the world’s top brands continue to build brand loyalty with their customers.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Worldwide
Location:
Remote (EMEA)
Type:
Internship (Full-time preferred)
Time zone:
CET or within ±3 hours
Duration:
6 months
Compensation:
Unpaid internship
About Transparent Hiring
Transparent Hiring is an international relocation and recruitment agency helping IT professionals from around the world build careers in Germany and relocate there with confidence. We’ve been growing steadily for over 5 years and combine the flexibility of a startup with the stability of an established team.
Internship Overview
We’re looking for a
Digital Marketing Intern
to support our marketing and content initiatives and gain hands-on how digital marketing works in a real, fast-moving environment.
No prior marketing experience is required.
If you have any experience with social media, content writing, or website-related work, that’s a plus.
You’ll work closely with our marketing lead and founders, receive guidance and feedback, and gradually take ownership of tasks as you grow. At the end of the
6-month internship
, we’ll run a performance and fit evaluation and, if it’s a strong match on both sides, explore the possibility of transitioning into a
long-term role
(depending on performance and business needs).
What You’ll Learn & Work On
• Webinar Management & Setup
— setting up webinar landing pages, moderating webinars, and preparing presentations and other webinar materials. Full training and guidance will be provided.
• Instagram & Telegram Influencer Outreach & Seeding
— finding relevant influencers and Telegram channels, reviewing and selecting them based on audience and performance metrics, communicating with influencers and channel admins, coordinating publications, preparing copy and creatives.
• Creative Content
— creating simple reels in CapCut based on provided briefs, producing AI voiceovers using ElevenLabs, and creating various creative assets for email campaigns and other marketing activities.
What We’re Looking For
• Fluency in
English (C1) and Russian (C1)
• Strong willingness to learn and grow in digital marketing
• Reliable execution and strong follow-through
• High attention to detail and consistency
• Clear written communication in English
Bonus:
experience with social media, content writing, or website content management (e.g., WordPress)
What We Offer
• Full onboarding and training — marketing background not required
• Flexible working hours and a remote-friendly setup
• Direct mentorship, structured tasks, and clear feedback
• Increasing responsibility as you grow
• A friendly, international, mission-driven team
Evaluation after 6 months
with the possibility to transition into a
long-term role
, depending on performance and business needs
How to Apply
Send us your
CV
and a few sentences about:
why you’re interested in this internship, and
what you’d like to learn in digital marketing.
If you’re proactive, organized, and excited to grow your digital marketing skills while contributing to a meaningful international brand — we’d love to hear from you.
Location: Worldwide
Location:
EMEA (Remote)
Type:
Internship (Full-time preferred)
Time zone:
CET or within ±3 hours
Duration:
6 months (evaluation after internship for potential long-term role)
Compensation:
Unpaid internship
About Transparent Hiring
Transparent Hiring is an international relocation and recruitment agency helping IT professionals from around the world build careers in Germany and relocate there with confidence.
We’ve been growing steadily for over five years, combining the flexibility of a startup with the reliability of an experienced international team.
Internship Overview
We are looking for a
HR Assistant Intern
to support our recruiting and candidate consulting activities. You’ll work closely with our recruiters and founders, helping IT specialists find new job opportunities abroad and start careers in Germany.
No prior HR experience is required
— you’ll receive onboarding, training, and continuous feedback. This internship is ideal for someone who is detail-oriented, enjoys communication, and wants to build a career in
HR, recruiting, or international talent consulting
.
At the end of the internship, we’ll run a performance and fit evaluation and, if it’s a strong match, explore the possibility of transitioning into a
long-term role
(depending on performance and business needs).
Key Responsibilities
Search and apply for IT job vacancies on job boards and professional platforms
Assist in creating and editing CVs and cover letters for clients
Send outreach messages to potential employers on behalf of clients
Prepare simple progress reports on client job applications
Conduct basic research on companies and job openings based on client criteria
Collaborate with recruiters to ensure a smooth candidate experience
Please read the requirements carefully before applying. Applications that do not meet the requirements will not be considered.
What We’re Looking For
Fluency in English (C1)
Excellent written and verbal communication skills
Strong attention to detail and solid research habits
Basic understanding of the IT landscape (e.g., you know Java vs. JavaScript)
Comfortable working with job boards and Google Docs
Eagerness to learn new tools and processes
Would
Be a Plus
Any exposure to HR, recruiting, account management, customer support, or career consulting
Experience with outreach/messages, scheduling, or structured admin work
What We Offer
Full training and mentorship — no HR background required
Clear tasks, templates, and feedback to help you grow fast
Flexible working hours and a 100% remote setup (within EMEA)
Supportive, friendly, international team environment
Direct collaboration with company founders and senior recruiters
Evaluation after the internship for a potential transition into a
long-term role
How to Apply
Send us your
CV
and a short note about:
why you’re interested in the internship, and
what kind of HR/recruiting skills you’d like to develop.
If you’re proactive, organized, and motivated to help others build international careers — we’d love to hear from you.
Location: Espoo
Workplace: Hybrid
Role highlights:
- Customs Specialist
- Location: Espoo, Finland
- Department: Global Manufacturing Organisation
- Reports to: Freight Forwarding Manager
- Employment type: Permanent
- Workplace model: Hybrid (first 4-6 months on-site)
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Customs Specialist, you’ll keep ICEYE’s goods moving compliantly across the world.
You'll drive the customs compliance and documentation that keeps ICEYE's satellites moving smoothly between Finland, the EU and our sites worldwide. That means classifying goods correctly, applying the right customs procedures, and making sure every shipment clears without unnecessary delay or cost.
You'll work closely with the Freight Forwarding Manager to plan how goods travel by road, air and sea, and use your knowledge of trade agreements and preferential origin rules to reduce duty and landed cost wherever possible.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Own day-to-day customs clearance across the EU: release for circulation, outward/inward processing, transit (T1, T2, TIR), customs warehousing, bonded storage and temporary admission.
- Maintain HS/Taric classification and customs valuation for both supplier-sourced and in-house manufactured goods.
- Spot risks in international shipments early and resolve them before they reach destinations.
- Understand and apply Incoterms with confidence, allocating cost, risk and responsibility correctly across every lane.
- Prepare for and take part in customs audits, and help strengthen the internal audit and control programme.
- Run Binding Tariff Information (BTI) applications regularly and keep the resulting rulings current.
- Write clear SOPs that colleagues can follow without you having to explain them.
- Pursue free trade agreement benefits (preferential origin, EUR.1, statements on origin, REX registration) and maintain the supplier declaration chain.
- Track and report the impact of your work: duty avoided, duty recovered and landed cost reduced.
- Contribute to Freight Forwarding strategy across road, air and sea, flagging where routing, mode or documentation choices affect customs treatment or cost.
- Recognise dangerous goods shipments (IATA DGR, ADR, IMDG) and check the required documentation.
- Support material flow between ICEYE's Espoo site and our sites worldwide, reconciling physical goods against ERP, WMS and TMS records.
WHAT WE’RE LOOKING FOR (MUST HAVES):
- A track record of reducing duty and landed cost through preferential origin, free trade agreements, relief or suspension regimes, or classification and valuation work, with results you can point to.
- Working knowledge of rules of origin and the origin documentation regime, including supplier declarations.
- Solid understanding of freight forwarding across road, air and sea, including how transport is planned in each mode.
- Professional-level Finnish in addition to English.
- Curiosity, eagerness to learn more and take full ownership over your scope of work
NICE TO HAVES:
- Experience with EU and US trade compliance (dual-use Regulation (EU) 2021/821, EAR and ITAR, denied party screening).
- Hands-on freight forwarding experience earlier in your career.
- Warehousing, inbound and outbound operations experience.
- IATA DGR, ADR or IMDG certification.
- Practical use of the EU free trade agreement network on lanes relevant to the aerospace or aviation industries.
- Experience with defence and government customers, especially in a fast-scaling manufacturing environment.
APPLICATION PROCESS
- Screening call
- Hiring manager interview
- Task / case study
- Panel interview
- Offer
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependant on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: San Francisco
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build lasting businesses, including paid and free memberships, community chats, live experiences, and one-time purchases.
Ultimately, our goal is simple: fund the creative class. We're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet
- 25 million+ paid memberships on Patreon today
We're continuing to invest in building the best creator platform and team in the creator economy. We're looking for an Executive Assistant to help advance that mission.
This role is based in San Francisco and is open to candidates who can work in-office three days per week under our hybrid model.
ABOUT THE TEAM
The Office of the CEO provides high-touch support to Patreon's CEO & Co-Founder and executive team, spanning calendar management, communications, travel, and cross-functional coordination. This role partners closely with the Chief of Staff to keep the CEO's priorities, schedule, and business rhythms running smoothly.
ABOUT THE ROLE
- As a member of the Office of the CEO, you will provide support to the CEO & Co-Founder and work closely with the Chief of Staff
- Proactively manage complex calendars 3-6 months out, partnering closely with Biz Ops to ensure the CEO's calendar and the exec team's calendars stay aligned; maintain and adjust business rhythms as needed
- Proactively communicate calendar updates and priorities to the Rhythm of Business (ROB) stakeholders (Business Operations, Executive Assistants, Communications teammates)
- Maintain the CEO's inbox, draft correspondence
- Work with the Chief of Staff to procure or create meeting agendas and presentations
- Attend meetings, take notes, track action items and deliverables
- Coordinate offsites and events for the Executive Team
- Celebrate birthdays, anniversaries and new family member arrivals of Executive Team members
- Coordinate all of the CEO's business travel and some personal travel, including bookings and logistics
- Build and share quarterly/annual travel lookaheads with CEO's family office to support long-range planning
- Maintain, organize, and code receipts, expenses, and reimbursements
- Work with the Chief of Staff to create project management processes for cross-functional initiatives, building and maintaining systems that scale with the office
Projects you may work on:
- Coordinating activities, logistics and agendas for exec team offsites
- Meeting coordination during company planning, annual reviews
- Supporting monthly All Hands efforts
- Special projects on an as-needed basis
- Board meeting coordination and planning
- Annual company kickoff (PKO) planning and support
ABOUT YOU
- 3-5 years EA experience supporting C-level executives in startup or high-growth environments
- Experience supporting executives in both business and personal capacities, ideally including family office experience or close cross-functional partnership with a personal-side EA
- This is a San Francisco based role for a hybrid model company, in office 3 days/week
- Extremely organized and detail oriented
- Exercises sound judgment, confidentiality and professionalism
- Moves quickly without sacrificing efficiency or effectiveness
- Prioritizes shifting demands with a high degree of accuracy and consistent follow up
- Excellent written and verbal communication skills
- Strong project management skills; able to build and run systems and processes independently
- Ability to:
- Work autonomously
- Problem solve
- Think five steps ahead
- Create and maintain structure and processes
- Advanced knowledge of business-related tools including (but not limited to) Google Suite, Slack, Notion, and AI tools, with strong AI fluency and a demonstrated ability to leverage AI to improve productivity
ABOUT PATREON
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our people:
- Put Creators First | They're the reason we're here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don't quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion are critical to our ability to serve creators worldwide. If you're excited about this role but your experience doesn't match every qualification above, we strongly encourage you to apply. If you're a creator at heart, energized by our mission, and share our company values, we'd love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please contact accommodations@patreon.com. http://patreon.com
Patreon offers a competitive benefits package, including salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and a 401(k) plan with matching.
Patreon operates under a hybrid work model. Employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal is to be intentional about in-person time and strengthen our sense of community. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we share the expected salary range for each role. The posted range may encompass multiple levels within the role's job family and depends on location. The final offer will reflect the candidate's experience, skills, competencies, geographic location, and alignment with Patreon's leveling framework. For remote employees located outside California and New York, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Worldwide
We are looking for a
Business Analyst
to join the
Identity
team, one of the key infrastructure areas of the bank.
The team is responsible for the centralized storage, processing, and quality of customer master data. We maintain a single source of truth about users — validation, normalization, deduplication, and distribution of data across company systems — and provide services to every product team in the bank.
In this role, you will support new product launches — credit, debit, investment, insurance, and others — from the perspective of correct personal data collection, legal consents, and compliance with regulatory requirements. This is a role with a lot of cross-team interaction, where understanding business processes, shaping requirements, and keeping data quality under control at every step of the customer journey matter most.
Challenges that await you:
Describing and developing the processes for collecting, processing, and using customer personal data
Supporting new product launches from the data side: which personal data is collected, which legal consents are required, and how regulatory requirements are met
Collecting and documenting requirements from product teams and Compliance and translating them into changes in our systems
Building and maintaining business processes for new product launches
Setting up and developing data quality metrics (DQC) and monitoring them on a regular basis
Checking that master data is transferred correctly between systems and investigating the root causes of discrepancies and anomalies
Contributing to the rules for deduplication, merging, identification, and version management
Analyzing current processes for handling personal data: collection, validation, normalization, deduplication, addresses, and documents
Preparing documentation and artifacts (BPMN, UML, data flow diagrams)
Coordinating day-to-day communication between product teams, Compliance, KYC, and Origination
What makes you a great fit:
1-2 years of experience as a Business Analyst
Bachelor's degree in Computer Science, Engineering, Mathematics, Information Systems, or another technical field
Good understanding of business processes and experience modelling them
Good SQL knowledge: writing queries, working with joins and aggregations
Basic Python and an understanding of how databases work
Ability to work with metrics and monitor the quality of processes
Attention to detail and the ability to analyze results
Strong communication skills and experience working across teams
B2 or higher English level for effective communication with an international team
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
Relocation support
to one of our hubs — Georgia or Mexico— with assistance for the employee and their family
Flexible work
from one of our offices or remote
Healthcare Coverage
Education Budget:
Language lessons, professional training and certifications
Wellness Budget:
Mental health and fitness activity reimbursements
Vacation Policy:
Annual leave and paid sick leave as per applicable policies
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE TECH, MEDIA & TELECOM TEAM
- We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide.
- We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-share-7491200202284945410-Bg79/?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions.
- We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship:
- Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time.
- Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention.
- Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects strategists on our TMT team work on:
- Scope and launch a subscription-retention agent for a telecommunications or media company, then tune it to save more at-risk customers while preserving trust and brand voice.
- Launch a top-of-funnel sales agent for a telecommunications provider that qualifies prospects, recommends plans and devices, and converts interest into new subscriptions.
- Build a new-subscriber onboarding agent that activates service, ports numbers, configures devices, and reduces early-life churn.
- Create a proactive, long-running agent that detects service or account issues, reaches out across channels, and manages resolution before the customer contacts support.
- Develop a media growth agent that drives content discovery, trial conversion, plan upgrades, and subscription renewal.
- Partner with Product to develop capabilities for TMT-scale traffic, including low-latency voice, multilingual experiences, proactive communications, and resilient performance during major launches or service events.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts — reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Interest in telecommunications, media, and technology. Experience in telecom, streaming and digital media, enterprise or consumer technology, or subscription businesses — and familiarity with customer care, billing, identity, content, or technical support systems — is a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
- Client-facing consulting, solutions, or strategy experience in a technically complex environment.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: New York, NY
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
Rain operates around the world and services global businesses and platforms with embedded financial products and services. We work with some of the biggest businesses in the world and serving them means servicing their end users around the world. Getting there usually means expanding our licensing coverage either through direct force projection or through strategic partnerships. Once we’re in a market this work transitions to getting our products and services up and running to ship local products.
Market Expansion is a high impact, small, SWAT-like team that owns launching local financial products in each of our target geographies. We like to work in person and we work on every market Rain decides to enter. As part of this team, you will go exotic places, meet exotic people, and build exciting products.
The team is, by definition, heavily cross functional requiring team members to work with Product, Legal, Compliance, and Go To Market.
We are accountable for the outcome, not for the project plan. The model is deliberately temporary in each market. A launcher deploys into a market, launches the product, hires and hands over to a local GM, and moves to the next one.
A market launch is a complex project that runs 3 to 12 months, touches around twelve cross functional capabilities and more than ten internal functions.
If you want a clean, independent role inside one function, this is not for you. If you want to be personally accountable for making an impact on one of the fastest growing financial technology companies, keep reading.
What you’ll do
- Be Global: Spend significant time, in person, in each market you launch.
- Be Autonomous: Own a market launch end to end, from the point the entry decision is made to the point the business runs without you.
- Operate Across the Company: Work with our legal team to manage the local regulatory and legal processes for licence expansion or transfer where we go direct.
- Define and execute the operationalization strategy for each market, meaning the specific decisions about how Rain's technology, team and systems get deployed in the local market.
- Identify and solve blockers to quick market launch.
- Coordinate and drive a 100 day plan for each market, including the workstream owners, the sequencing, the reporting cadence, and the escalation path when a workstream slips.
- Identify and hire the key local roles, usually a country lead and their first two or three hires, and ramp them up / coach them through the first few weeks at their roles.
- Detect what is missing before it becomes a problem. Additional licences, gaps and remediations that nobody has scoped.
- Own and improve the playbook.
You are likely to succeed if you have:
- Background: roughly 5 to 7 years of experience in strategy consulting, private equity operations, or an operating role in a regulated fintech or payments business.
- Communication skills: you can independently write high-quality formal documents, and represent Rain in high-stakes meetings (e.g., with regulators, investors, partners, customers…).
- Business and tech acumen: can work through complexity across different workstreams (e.g., pricing, tech, legal, compliance) identifying what matters in a context full of noise.
- Project management experience: you have driven complex projects to completion, particularly when task owners don’t directly report to you.
- Practicality and effectiveness: you get things done quickly despite challenges, and are able to deliver a high amount of output when required.
- Intellectual curiosity: you are eager to go deep into technical topics, particularly when the response is not obvious.
- Desire to travel: you are interested in spending significant time in person in the target markets to launch the product, hire a local team, and solve problems.
- Location: you are based in New York or Madrid, or have a willingness to relocate.
- Languages: you speak native / fluent English.
Bonus attributes:
- Direct experience with regulatory approval processes, market expansion, post-merger integration, on either side of the table.
- Experience in payments, card issuing, e-money or banking, whether at an operator, a regulator, an adviser or a network.
- Having expanded a business into a new geography, including taking a product or a programme live in a new jurisdiction.
- Knowledge of the payment / crypto regulatory landscape for payments and digital assets.
- Familiarity with stablecoins and how onchain tech interacts with traditional payments.
- Additional languages, particularly Spanish, Portuguese, Chinese or Arabic.
- Experience building a function from scratch, including hiring the team who came after you.
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company building highload products used by millions of people worldwide. Operating at the scale of one of the world's top-50 websites, we solve complex engineering challenges and create solutions that power real-time entertainment for a global audience.
We are looking for an experienced Database Infrastructure Engineer to join our Infrastructure team. Our goal is to ensure the reliability, scalability, security and performance of high-load relational database systems. The primary focus of this role is the administration and optimization of PostgreSQL and MariaDB clusters, automation via IaC, and the development of reliable HA/DR solutions.
Job Responsibilities
Database Cluster Management: Deploy, administer, upgrade, and scale PostgreSQL and MariaDB clusters in high-load production environments;
High Availability & Disaster Recovery: Design and maintain HA solutions, replication topologies, failover/switchover, backup/restore , and DR plan;
Infrastructure as Code: Fully automate provisioning and configuration management using Terraform and Ansible;
Performance Tuning: Analyze query execution plans, optimize indexes and database parameters, investigate locking and replication lag, and tune Linux kernel parameters for specific workload profiles;
Observability: Configure monitoring, dashboards, logging, alerting, and SLOs for database services;
Troubleshooting: Investigate incidents, analyze logs and metrics, identify performance bottlenecks, and participate in on-call activities;
Automation: Develop tools and scripts for routine operations, health checks, failover validation, maintenance, and database lifecycle management.
You’ll thrive here if you have
Experience: 3+ years as a DBA, DBRE, DevOps Engineer, or System Administrator with a strong focus on production relational databases;
Deep understanding of PostgreSQL/MariaDB architecture and internal database processes;
Building PostgreSQL/MariaDB high-availability architectures, replication, backup and performance tools;
Experience HA soultions for PostgreSQL (Patroni, PgBouncer), MariaDB (MaxScale, Galera);
Experience troubleshooting replication lag, deadlocks, locking issues, and transactional workloads;
Hands-on experience testing failover scenarios and performing recovery from backups;
Strong SQL and query optimization skills, analyze and profiling queries.
IaC & Automation:
Strong proficiency in Terraform, including writing reusable modules and managing state files;
Experience writing complex Ansible roles and playbooks.
Linux:
Deep knowledge of Linux internals, filesystems, CPU, memory, disk I/O, networking, and kernel tuning for database workloads.
Observability:
Experience with Prometheus/VictoriaMetrics, Grafana, and the ELK stack.
Scripting:
Proficiency in Python or Bash for automation and operational tooling.
Big Plus:
Kafka & Debezium: Experience configuring CDC pipelines from PostgreSQL or MariaDB using Debezium and Kafka Connect;
Kubernetes & Helm: Experience running stateful database workloads in Kubernetes, including database operators;
Cloud Platforms: Experience with managed database services and cloud infrastructure;
Analytical & NoSQL Databases: Knowledge of ClickHouse, MongoDB, Redis or other distributed data platforms;
Security: Experience with database access control, TLS, secrets management, auditing, and encryption;
Programming: Experience supporting applications written in Java, Go, Python, or similar languages.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport.
Opportunity to obtain an EU passport after 4 years of residence
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Provident fund (Cypus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family
Corporate mobile plan (unlimited in Cyprus with roaming included)
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Recruitment process
HR interview (45 minutes);
Technical interview (1.5 hour);
Final interview (1 hour);
Recommendations check;
Job Offer.
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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УдалённоСтажёрГермания; Time zone:; Transparent Hiring is an international relocation and recruitment agency helping IT professionals from around the world build careers in Germany and relocate there with confidence
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