Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Our Integration Engineering team connects the systems and data that power Figma’s business operations. We partner with teams across Finance, GTM, People, and Engineering to build reliable integrations and data pipelines across Salesforce, NetSuite, Workday, Snowflake, and other core applications.
We’re looking for a Data & Integration Engineering who combines application integration expertise with hands-on data engineering experience. You’ll build workflows that move business processes forward and pipelines that make data accurate, accessible, and useful for operations, reconciliation, and reporting.
This is a hands-on individual contributor role with end-to-end project ownership, from requirements and architecture through development, deployment, and production support. You’ll help shape our technical direction, mentor engineers, and establish reusable patterns that improve how we build and operate integrations and data pipelines.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Design, build, and operate integrations across CRM, ERP, and HR systems using MuleSoft, APIs, and event-driven architectures
Build and maintain batch and incremental data pipelines into Snowflake, using SQL and Python for transformations, validation, and automation
Develop data models and datasets that support business operations, reconciliation, and reporting, partnering with Data Engineering on standards and ownership
Work with business stakeholders and product managers to translate requirements into technical designs, delivery plans, and measurable acceptance criteria
Support business-critical order-to-revenue workflows with reliable processing, clear ownership, and safe recovery from failures
Implement automated testing, monitoring, alerting, and data quality checks to improve reliability and reduce manual intervention
Apply security and SOX/ITGC-aligned development practices, including access controls, code reviews, CI/CD, and change management
Lead design reviews, mentor engineers, and establish reusable components, documentation, and engineering practices
We’d love to hear from you if you have:
5+ years of relevant engineering experience, including hands-on delivery of both enterprise integrations and production data pipelines
Strong experience building and supporting API-led integrations, with an understanding of API design, authentication, asynchronous processing, retries, and idempotency
Hands-on proficiency in query languages and programming for data transformation, pipeline development, and automation
Experience with Snowflake or a comparable cloud data warehouse, including data modeling, incremental processing, and query optimization and integrating enterprise business applications across Finance, GTM, or People systems
A track record of independently owning projects from requirements through production, including testing, monitoring, troubleshooting, and documentation, while collaborating with business stakeholders and engineering teams
While it’s not required, it’s an added plus if you also have:
Experience with dbt, Airflow, or comparable transformation and orchestration tools, as well as change data capture, streaming pipelines, schema evolution, and historical backfills
Familiarity with quote-to-cash, billing, accounting, or financial reconciliation processes
Experience with Workday Studio, Salesforce Apex, or NetSuite SuiteScript
Knowledge of AWS services such as S3, Lambda, and SQS
A background in implementing or maintaining SOX/ITGC controls, as well as mentoring engineers and establishing shared engineering standards
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Director of Hardware Product Compliance to lead global compliance and certification efforts, ensuring our products meet all applicable regulatory, safety, and quality standards across international markets. This role blends strategic leadership with hands-on execution and is critical to enabling predictable product launches, long-term regulatory integrity, and global market access.
As WHOOP continues to expand its global footprint, this is a unique opportunity to design, scale, and mature our product compliance function. You’ll build the systems, processes, and team needed to support a growing and increasingly complex portfolio. Working closely with product, engineering, operations, and executive leadership, you’ll embed compliance into the product lifecycle from concept through commercialization – balancing innovation, speed, and regulatory rigor in a dynamic, growth-oriented environment.
RESPONSIBILITIES:
- Define and evolve WHOOP’s global product compliance and safety strategy, ensuring alignment with business objectives and long-term growth plans.
- Establish governance models, standards, and best practices to drive consistent compliance execution across product lines and regions.
- Lead certification and regulatory programs across multiple product lines, from early development through mass production and global launch.
- Ensure compliance milestones are integrated into product roadmaps to support reliable and on-time market entry.
- Serve as the primary point of contact with international regulatory authorities, notified bodies, and certification partners.
- Maintain current, practical expertise on global regulations, standards, certifications, and emerging compliance trends.
- Define, oversee and participate in structured risk assessment and mitigation practices, including DFMEA and related methodologies.
- Ensure product safety and compliance considerations are embedded throughout the full product lifecycle.
- Partner closely with engineering, product management, manufacturing, quality, legal, and go-to-market teams to integrate compliance early in design and decision-making.
- Provide clear guidance on regulatory tradeoffs that balance innovation, cost, schedule, and risk.
- Lead compliance reviews and ensure readiness for OK2Ship; deliver concise, actionable updates to senior leadership.
- Translate complex regulatory and technical information into clear, business-relevant insights.
- Improve and scale compliance processes, tools, and documentation to support a growing and increasingly complex product portfolio.
- Drive consistency, efficiency, and continuous improvement across global compliance operations.
- Build, mentor, and lead a high-performing compliance organization.
- Develop organizational capability in product safety, certification, and regulatory execution to support long-term needs.
- Represent the product compliance function in product development milestones and strategic planning discussions.
- Serve as a trusted advisor on regulatory risk, product safety, and global market readiness.
REQUIREMENTS:
- Bachelor’s degree in Electrical, Mechanical, Systems Engineering, or a related discipline.
- 8+ years of experience in product compliance, safety engineering, or regulatory affairs, including leadership experience in a growing or global product organization.
- Strong working knowledge of international compliance standards and regulatory frameworks (e.g., UL, CE, FCC, IEC).Proven success managing certification programs across multiple products and geographies.
- Experience operating in environments with evolving processes and increasing scale.
- Familiarity with structured risk assessment and product safety methodologies.
- Excellent communication and influencing skills, with the ability to present clearly to senior leadership.
- Strategic, pragmatic mindset with strong analytical and problem-solving abilities.
- Demonstrated passion for developing people and building durable organizational capabilities.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $210,000 - $245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package..
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Oklahoma City
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking a full-time
LPN Care Coordinator, Embedded @ Partnered-Dialysis Clinics
in the
Oklahoma City, Oklahoma
area. This on-site role serves as a key liaison within a partnered dialysis facility, ensuring coordinated, patient-centered care through structured coordination, strong clinical collaboration, and proactive communication.
This LPN Care Coordinator works directly within one of our partnered-dialysis clinics to engage patients in person, coordinate care plans in collaboration with Ennoble providers and facility staff, schedule and organize provider visits, and ensure timely follow-up and clear communication with patients, families, and the clinical team. This position plays a central role in maintaining continuity of care by monitoring patient needs, communicating changes in condition, addressing barriers to care, and maintaining accurate documentation to keep the care team aligned.
Qualified candidates are compassionate, detail-oriented professionals who thrive in a fast-paced clinical environment and demonstrate strong organizational skills, sound judgment, and clear, professional communication.
Ennoble Care fosters an integrated, respectful culture that values accountability, meaningful impact, and long-term professional growth based on performance and organizational needs.
KEY RESPONSIBILITIES
Provide consistent, on-site engagement with dialysis patients to support care plans, follow-ups, education, and care transitions
Coordinate and align patient care using Ennoble Care’s EMR to ensure continuity, quality outcomes, and timely follow-up
Schedule patient visits for providers and support daily clinic workflow based on patient attendance and clinical priorities
Collaborate closely with Ennoble Care providers, dialysis facility staff, and a multidisciplinary care team to support integrated, patient-centered care
Serve as a liaison between providers, patients, families, and facility staff, ensuring clear, proactive communication
Communicate patient needs, changes in condition, safety concerns, and urgent matters promptly to the appropriate clinical leader
Identify and resolve barriers impacting patient care coordination and overall experience
Maintain accurate, timely documentation in accordance with organizational standards, workflows, and healthcare regulations
Demonstrate professionalism, empathy, and sound judgment while effectively managing multiple priorities in a fast-paced clinical environment
Contribute positively to team collaboration, daily operations, and facility partnerships while maintaining strong organizational and technical proficiency (including Microsoft Word and Excel)
QUALIFICATIONS
Legally authorized to work in the United States of America
Active, unrestricted LPN license in the state of Oklahoma
Highly preferred: Dialysis-specific certification (CDT, CHT, CCHT, CCHT-A)
Highly preferred: Experience managing provider schedules and coordinating patient appointments within a clinical setting
Highly preferred: Minimum one (1) year of experience working directly with hemodialysis/nephrology patients in a dialysis facility
Demonstrates a professional, compassionate bedside manner with a patient-centered approach and the ability to build rapport in a clinical setting
Strong working knowledge of healthcare terminology and care coordination principles
Excellent organizational and time-management skills with the ability to manage multiple priorities effectively
Professional and proactive communication skills across Microsoft Teams, email, phone, and in-person interactions
Ability to cultivate and maintain positive, collaborative relationships with patients, families, providers, and facility staff
Proficiency in Microsoft 365, including Outlook, Word, and Excel
Ability to work full-time, Monday through Friday, 5:30 a.m. to 1:30 p.m. CST in an on-site role based in the OKC, Oklahoma area
No weekends, evenings, nights, or on-call requirements
Seven (7) company-paid holidays annually
Transportation Requirements:
Valid, unencumbered driver’s license
Consistent, reliable transportation to fulfill the duties of this position
Current auto insurance with proof of coverage
Travel between facilities as required
Must successfully complete a background check
COMPENSATION & BENEFITS
Starting hourly: $20/hr
Quarterly bonus opportunities based on performance
Mileage reimbursement eligibility when traveling between clinics
Full-time benefits eligibility after 30 days of employment with a variety of options, including a Wellness Pet Plan for your furry family members!
We appreciate your interest in joining Ennoble Care,
where
To Care is an Honor
❤️
#brown
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
The Role
This is a 0-to-1 role: part strategist, part builder, part entrepreneur, managing a small team. You'll design and launch the next generation of advice experiences, prove they work, and hand off proven playbooks to our sales and service teams to own and scale.
Your scope is the whole of Wealthsimple's advice business, not a single client segment. This role lives at the intersection of sales, service, product innovation, and commercial execution, and it exists to answer one question: what does a truly differentiated, human-centred advice experience look like at Wealthsimple, and how do we prove it works before we scale it?
Your Impact
Define what "5-star" client experiences look like in wealth management. Draw on deep knowledge of premium service (elite financial services) to design client experiences that are differentiated. You'll set the bar for what every advice client can expect from Wealthsimple, and you'll do it by building real things with real clients.
Incubate and personally run new advice services. Take a concept, like a new advice offering, an estate concierge, or a high-touch onboarding experience, and figure out how to deliver the MVP before it's ready to be scaled. The innovation is in designing a client experience that is truly differentiated and, through the use of technology & AI, highly scalable. When it works, you package it into a playbook and hand it to sales or service teams to run at scale. You own the incubation and inform the scaled delivery.
Build the advisor tooling that makes advice better and faster. Work hand-in-hand with product teams and advisors to take advisor tooling from manual to automated. You set the requirements, translate advisor reality into product specs, and work with other leaders to drive adoption.
Stay ahead of where the industry is going. You're plugged into the evolving advice and wealth landscape, the startups, the disruptors, and the best incumbents globally. You bring that intelligence back and help us sharpen hypotheses about what to build next, complemented by a close read of what our own clients value and where they feel under-served.
Prove commercial impact. Every pilot is measured against clear metrics, AUM growth, conversion, and client satisfaction. You design experiments that prove value before we commit to scaling, and you make backed recommendations on what to accelerate, refine, or sunset.
What You'll Do
- Work directly with and senior leadership to shape the future of Wealthsimple's advice offering
- Launch and personally run the first iterations of services that will eventually reach hundreds of thousands of clients
- Shape Wealthsimple's digital advice roadmap from the front line. Our advisors talk to clients every day, you turn what you hear into validated demand signals for product teams.
We're Looking for Someone Who
- Is energized by the messy, creative, manual work of building something from nothing, and doesn't need a large team or perfect infrastructure to get a pilot off the ground
- Has a genuine obsession with how the wealth and fintech landscape is evolving globally, with sharp instincts for real shift versus noise
- Brings deep knowledge of what premium service actually feels like from a client's perspective, and can translate it into a wealth management context
- Thinks commercially: you build experiences, but you always know the business case and how you'll prove it
- Is a natural leader who can bring stakeholders together around a shared vision
- Is tech-forward: comfortable with AI tools, low-code platforms, and lightweight scripting to build functional prototypes that test real concepts in market
- Is the person who notices the detail nobody asked for, and arrives with ideas about what would make a client tell their friends about us
What You'll Bring
- 5-7+ years in service design, strategy, innovation, or premium client experience (ideally with exposure to HNW or complex client segments)
- A proven track record of taking a service concept from idea to live pilot (true 0-to-1 experience)
- Demonstrated ability to use modern technology, AI tools, low-code/no-code, or lightweight scripting, to rapidly prototype and test
- Experience working alongside scaled operational teams and transitioning pilots into standardized processes, with a clear ability to hand off and let go
- Familiarity with the wealth management landscape: how different advice models work, what HNW clients value, and how firms grow AUM
- Comfort working in regulated environments and partnering with compliance teams
- Outstanding communication skills: you can influence executives, inspire advisors, and earn the trust of external partners
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: New York, NY; San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As Sierra’s founding Technical Program Manager for Enterprise Cloud Deployments, you’ll help define how we bring our AI platform into the cloud environments of some of the world’s largest and most regulated enterprises. Working alongside Agent Engineers, Deployed Infrastructure Engineers, and Agent Strategists, you’ll own the programs & strategy that take customers from deployment planning to agents live in production, and continue to support the upgrades and expansion that follow. You’ll bring your technical program management expertise to enterprise AI while establishing the playbooks and ways of working that help this new function scale.
- Own the end-to-end program plan for a customer's in-VPC (Bring Your Own Cloud, BYOC) deployment. Translate customer requirements into a clear deployment plan, with clear workstreams, owners, milestones, and dependencies across Sierra and customer teams.
- Keep the customer's teams (platform engineering, cloud provisioning, security, networking, model access) aligned and moving, and clear blockers before they hit the launch date.
- Be the translation layer between our engineers and the customer's: define requirements such as model access, observability, and upgrade cadence, and turn technical discussions into actionable next steps.
- Run the operating cadence (standups, weekly status, escalations) so leadership and working groups on both sides always know where the project stands.
- Partner with Sierra's Platform and Deployed Infrastructure teams to feed customer-specific learnings back into our standard deployment offering, runbooks, and tooling, making each subsequent launch more predictable and repeatable.
- Define the TPM function at Sierra as we scale & establish the playbooks, operating rhythms, and standards that future TPMs and customer teams will build on.
WHAT YOU'LL BRING
- 4+ years in technical program management, infrastructure or platform program management, deployment or solutions engineering, or a similar role where you were accountable for delivering complex technical projects across multiple teams.
- A track record of bringing structure to complex technical programs, with strong attention to detail and the follow-through to turn plans into results.
- A strong technical foundation from infrastructure, platform, or complex backend programs. You can work through technical dependencies with engineers, understand how requirements such as networking, permissions, and provisioning affect delivery, and translate those discussions into a clear plan. You’ll deepen your knowledge of Sierra’s architecture and customer deployment environments as you ramp.
- Technical curiosity: you learn new systems quickly, ask thoughtful questions, build context, and apply what you learn to move programs forward.
- Comfort operating inside large, complex enterprise organizations (change management, security reviews, ownership spread across many teams) with the persistence and resourcefulness to keep teams aligned and deployments moving.
- Clear, structured communication: you make complex technical topics, program status, and decisions understandable to engineers and leaders, and adapt your approach to your audience.
- Degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
EVEN BETTER…
- Hands-on engineering background (software, DevOps, SRE, or infrastructure) before moving into program or product management, or direct experience with AWS, VPCs, IAM, Kubernetes, or Terraform.
- Experience deploying software into customer-owned cloud environments (BYOC, VPC, or air-gapped), especially at banks or other regulated institutions.
- Familiarity with LLM infrastructure: model gateways, Bedrock or Azure OpenAI, observability for AI systems.
- Experience at an early-stage company where you built the program-management function from scratch.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Texas - Webster
Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at The Regatta Apartments.
In this role, you will work full-time. A flexible schedule is required and includes weekends and evening hours.
As a Customer Experience Specialist you:
Put your upbeat attitude, communication skills, and creativity into action.
Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office.
Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text.
Answer all phone calls to the property and take detailed notes and information.
Ensure apartments are ready to show daily and for upcoming move-ins.
Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents.
Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters.
Assist in planning community events and social media marketing.
Organize package room daily as packages are delivered.
Maintain community-related communications and vendor relationships.
Begin to kick start your career with room to grow into future management positions.
Compensation & Benefits
Competitive base pay and quarterly bonus structure!
Full health, vision, dental, life, and disability benefits - available within 1-30 days!
Generous 401k and HSA Company match!
Paid time off – eligible for 3 weeks (120 hours) in 1
st
year!
10.5 paid holidays!
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
США; As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home!
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
As an Operations Administrator at Checkout.com http://Checkout.com, you will be responsible for managing and optimising our operations platform. The ideal candidate will be responsible for the configuration, administration, and overall functionality of the platform to ensure efficient and effective operations across various business functions: care, onboarding, etc. This role requires technical expertise in configuring platforms, stakeholder management, and the ability to collaborate with various cross-functional teams to enhance our customer support capabilities.
Requirements:
- Configuration and administration, including creation and maintenance of user accounts, roles, permissions and workflows in an Operations Platform (i.e Zendesk, Fin, Freshdesk, or other platform which requires administrative configuration)
- Configure and manage system fields, workflows, routing, automation, etc
- Utilise AI tools such as Claude Code to drive efficient development and clean architecture of the platform’s configuration (our Platform’s setup will be declared and deployed with Configuration As Code)
- Monitor system performance and troubleshoot issues to ensure optimal performance
- Integrate the solution with other software and platforms (e.g. chat tools) to streamline operations
- Analyse data to identify trends, areas for improvement, and opportunities to enhance operational efficiency
- Develop and update training materials, documentations and user guides
- Collaborate with customer support, IT, and other departments to understand business needs and implement solutions
- Propose and implement process improvements to enhance the efficiency and effectiveness of the support team
- Ensure the Operations Platform is configured and used in compliance with company policies and industry regulations
Qualifications:
- Experience in a fast paced operations environment
- Strong analytical and problem-solving skills to troubleshoot issues and identify root causes
- Excellent verbal and written communication skills
- Strong organisational skills with the ability to manage multiple tasks and projects simultaneously
- Strong understanding of operation platform workflows and processes
- Preferred experience as an Operations Administrator or in a similar role
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: São Paulo, Brazil
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for a customer-focused
Post-Sales Solution Architect (LatAm)
to join our team. In this role, you will be the technical cornerstone of the onboarding journey, partnering closely with our clients to turn complex technical requirements into seamless, robust integrations. You will bridge the gap between our engineering teams and enterprise customers, ensuring rapid time-to-value, flawless API/SDK implementation, and high customer satisfaction.
What You Will Be Doing:
Engage directly with prospective and existing customers, providing hands-on technical guidance, architecture recommendations, and best practices throughout their deployment journey.
Collaborate closely with client engineering and product teams to evaluate their technical stack and select optimal integration strategies (APIs, Webhooks, Mobile/Web SDKs).
Conduct rigorous end-to-end testing and validation of customer environments before go-live, ensuring adherence to data security standards, compliance flows, and edge-case handling.
Efficiently diagnose, debug, and resolve complex technical issues, payload errors, and connectivity blockers during integration phases.
Partner directly with our Product and Engineering teams to channel recurring client feedback, identify platform limitations, and drive continuous feature improvements.
Contribute to external integration guides, code snippets, and internal knowledge bases to continuously streamline the onboarding lifecycle.
About You:
2+ years of hands-on experience in a client-facing technical role (Solutions Engineer, Solutions Architect, Technical Integration Specialist, or L2/L3 Technical Support) focused on software architecture and third-party integrations.
Strong command of
RESTful APIs
, payload structures (JSON), and
SQL
for data extraction, querying, and verification.
Direct experience debugging and validating API behavior using tools like
Postman
(or curl) and analyzing web applications via browser developer tools (Network, Console).
Practical ability to write and adapt scripts in
Python
or
Java
for automation, testing, and debugging workflows.
Fundamental understanding of
HTML
and
CSS
to troubleshoot frontend display, widget embedding, or client-side integration issues.
Hands-on experience querying logs, monitoring systems, and performing root-cause analysis using
Kibana / Elastic Stack
.
Full professional proficiency in
English, Portuguese, and Spanish
(written and verbal).
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Mexico; Brazil
Join One of the Fastest-Growing Online Education Companies in the World
At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.
Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.
Now we're looking for an experienced Lead Retention Specialist to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue. If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.
This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.
Why This Role Is Different
At ELVTR, customer relationships don't end after enrollment—they're just beginning. As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.
You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.
You'll Love This Role If You:
Enjoy solving complex customer challenges with creative solutions
Thrive in a fast-paced, KPI-driven environment
Are an exceptional negotiator who can create win-win outcomes
Love using data to improve processes and business performance
Enjoy coaching others and sharing best practices
Are highly organized and take ownership of your work
Communicate confidently with customers and cross-functional teams
Believe outstanding customer experiences drive long-term business success
What You'll Do
Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience
Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions
Recover overdue installment payments by proactively engaging customers and resolving billing-related issues
Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances
Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams
Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes
Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention
Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives
Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards
Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience
Identify opportunities to automate retention processes and improve operational efficiency
Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses
Requirements
What We're Looking For
3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role
Excellent English communication skills, both written and spoken
Proven experience supporting customers in the US market
Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue
Experience managing refund requests, payment recovery, billing issues, and installment collections
Ability to navigate difficult customer conversations with empathy while protecting company interests
A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement
Strong ownership, problem-solving, and decision-making skills
Excellent organizational skills and attention to detail
Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams
Previous leadership, mentoring, or process improvement experience is a strong plus
Nice to Have
Experience in the online education or EdTech industry
Experience in high-ticket B2C sales environments
Previous experience leading or mentoring a retention team
Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems
Experience working with subscription or installment payment models
Knowledge of billing operations, chargebacks, and payment recovery processes
Experience analyzing customer retention metrics to drive business improvements
Comfortable working in a fast-paced, performance-driven environment
Experience collaborating across Sales, Finance, Product, and Customer Success teams
Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms
Benefits
What We Offer
Competitive Compensation
:Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally
Learn and Grow
:Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies
Remote-First Culture:
Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team
Health & Wellbeing:
Gym membership reimbursement,Mental health support, Generous paid vacation allowance
Why Join ELVTR?
Make an Impact:
Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.
Grow Your Career:We're
committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.
Join a Winning Team:
Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.
Ready to Help Shape the Future of Online Learning?
If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.
Apply today and become part of ELVTR's next chapter of growth.
ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.
Location: Berlin
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
About the role
We have an exciting opportunity within our Operations team for an intern who would be interested in learning our Payments and Reconciliations processes. It is a fast paced environment and you are guaranteed to learn a lot from our motivated team of experts who value innovation, excellence, and shared growth in a results-driven environment. In this role, you will support the team in ensuring seamless delivery of day-to-day BAU tasks.
What you’ll do:
- Timely processing and reconciliation of all inbound and outbound payments and treasury processes, ensuring accuracy and efficiency
- Monitoring customer payments and all related transactions to support smooth and reliable cash flows
- Preparing cash & securities reconciliation reports
- Investigating and resolving any discrepancies between internal cash records and external statements
- Proper monitoring of the operations bank accounts ensuring that balances are supported at all times.
- Providing support for customer queries, audit processes, and ensuring smooth communication with banking partners
What you bring:
- Bachelor’s degree in Business Administration, Finance, Economics, or a related field is preferred
- Strong investigative and analytical skills; ability to identify errors
- Fluent in English - both written and verbal. German is a strong advantage
- Exceptional ability to communicate and foster positive business relationships with both internal and external stakeholders
- Ability to work under pressure and meet deadlines
- Ability to handle high-pressure situations and meet deadlines
- Experience in data analysis and process automation using data visualization tools, SQL, Python, or similar is a plus
HOW WE UPVEST IN YOU:
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies.
OUR VALUES:
- Make it easy for others. We simplify the complex and act with the best intentions.
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Singapore
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
As a
Solutions Engineer (APAC)
at Sumsub, you will play a critical role in driving business growth by bridging the gap between technical capabilities and customer needs. You will work closely with the sales, product and operational teams to provide technical expertise, solution demonstrations, and architectural guidance to Sumsub's Tier-1 prospects and leads across the EMEA region.
What You Will Be Doing:
Solution Consulting:
Act as a trusted advisor to customers, understanding their technical and business requirements and positioning our solutions accordingly.
Product Demonstrations:
Prepare and conduct live and customized demonstrations of Sumsub’s all-in-one platform, showcasing its capabilities and value proposition.
Technical Discovery & Qualification:
Work closely with prospective clients to gather technical requirements, assess integration needs, and define solution architectures.
Account Expansion & Upselling:
Partner closely with CSMs and Account Managers to identify upsell and cross-sell opportunities within existing enterprise accounts, uncovering technical pain points and pitching new product modules (e.g., Transaction Monitoring, KYB, fraud workflows).
PoC Execution:
Lead PoCs and trials to validate Sumsub’s technology during both new business and existing account expansion cycles, working closely with client technical teams to ensure successful outcomes.
Sales & Account Support:
Partner with the sales and account management teams throughout deal cycles, providing technical expertise, responding to RFPs/RFIs, and addressing customer concerns in both written and verbal communication.
Integration Consulting:
Guide customers on best practices for integrating APIs and SDKs, ensuring a smooth and efficient deployment for initial setups as well as new feature rollouts.
Stakeholder Engagement:
Collaborate with internal teams (Product, Engineering, Legal, Compliance, Operations, and CS) to align solutions with evolving customer needs and market trends.
About You:
Ability to quickly master new technologies and articulate complex technical concepts into clear business value for both technical and commercial audiences.
Solid working knowledge of APIs, SDKs, and cloud-based SaaS architectures (hands-on coding background is a plus, but not required).
Outstanding verbal and written communication skills, with confidence presenting to cross-functional stakeholders (prior client-facing or presales experience is a strong advantage).
Sharp analytical, problem-solving, and troubleshooting mindset when dealing with integrations and customer requirements.
Genuine curiosity and interest in Fintech, RegTech, Fraud Prevention, and Compliance (domain exposure is a bonus, but not mandatory).
Full professional fluency in
English and Chinese
(written and spoken).
Flexibility and willingness to travel across the EMEA region for key customer meetings, workshops, and industry events.
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Remote - United States
Workplace: Remote
Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations.
Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data.
As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI.
THE TEAM AND YOUR IMPACT
As a Senior Product Marketing Manager, you'll join our Product Marketing team and report to our Director of Product Marketing, working day to day with DevRel, Growth, Sales, Partnerships, and Product. Most of our customers find Qdrant before we find them. An engineer runs the open-source engine, spins up a free Qdrant Cloud cluster, and ships a prototype. Your job is to make sure that story ends in a production deployment and a commercial relationship.
You'll own how Qdrant is positioned at every step of that path: the docs page, the moment a team upgrades to a paid Cloud cluster, and the enterprise deal where we compete against known competitors. More and more of that research now happens inside AI chats and coding agents, so the messaging and tools you build have to hold up there as well as on a sales call.
WHAT YOU WILL OWN
- The messaging for our self-serve to sales path: what a developer hears while evaluating Qdrant, what changes when they upgrade to a paid Cloud cluster, and what their engineering leader hears when the team brings us in.
- Buyer scenarios for our main entry points, such as moving a self-hosted cluster to Qdrant Cloud, replacing a legacy keyword search engine, or adding retrieval to an AI agent. Each one ships as messaging, a proof point, and an asset that Sales and Growth can use the same week.
- Our competitive program: comparisons, battlecards, and objection handling that stay current with every release, with each claim backed by a benchmark, a customer, or a working demo.
- A win and loss program you design and run yourself, interviewing customers and account executives, and turning what you learn into changed messaging, pricing page copy, and product feedback.
- The AI workflows that scale your work: Claude skills that let account executives and solutions engineers pull the right talk track, comparison, messaging, or case study without waiting for you, and a research loop that turns call notes and interviews into updated assets.
- Launch messaging for Qdrant releases with Product, DevRel, and Growth, so every feature reaches developers through docs and community, and reaches buyers through sales.
WHO YOU ARE
- You have 6+ years in product marketing, with at least 4 of them on a developer-facing or data infrastructure product: databases, search, APIs, cloud infrastructure, or AI and ML tooling.
- You've owned product marketing for an enterprise-led sales motion, ideally in an open source product company. You have shaped activation and upgrade, and built the handoff into a sales-assisted deal. You can name the metrics you moved.
- You've spent time at a start up or scale-up, where you owned a product marketing area end to end without a playbook or a team behind you.
- You've built sales enablement that changed how a team sold, and you're comfortable on customer calls and in front of account executives.
- You're technical enough to earn an engineer's trust: you can run a quick start, read a code sample, and explain the trade offs between keyword, vector, and hybrid search without notes.
- You built AI tools that other people rely on, with the judgment and taste to spot when the output is wrong or not concise.
NICE TO HAVE
- You've worked alongside a DevRel team and know where product marketing ends and developer advocacy begins.
- Experience with partner and cloud marketplace marketing (AWS, Google Cloud, or Azure).
WHY JOIN US
- A remote-first, international team working on cutting-edge AI infrastructure.
- A competitive salary with additional perks.
- Flexible working hours and async-friendly culture.
- High ownership and real impact.
- Open-source, engineering-driven culture.
- Choose your own laptop equipment.
For US-based full-time employees, we also offer a comprehensive benefits package including 401k match, health, dental, and vision insurance, plus flexible PTO policy.
Qdrant is an equal-opportunity employer. We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds. If this role excites you but you don't check every single box, we'd still love to hear from you! We don't want to miss out on great people because of a checklist.
Come build with us!
FOR INFORMATION ON HOW WE HANDLE YOUR PERSONAL DATA, PLEASE REFER TO OUR RECRUITMENT PRIVACY POLICY https://qdrant.tech/legal/recruitment-privacy-policy/
#LI-REMOTE
Location: Warsaw, Poland
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU?
Metadata is a key component of the Box Intelligent Cloud, enabling customers to add additional context to their files and transforming them into actionable content. In the current iteration, it's used to organize, discover, annotate, secure, and retain content. Metadata Platform adoption continues to grow exponentially as more Box products, like Shield, Relay, Forms, Sign, Governance, etc, rely on it internally and as our customers continue to build custom applications leveraging it.
But, we've only scratched the surface of what's possible. That's where you come in!
As we embark on the mission to deliver a next-generation Metadata Platform, we're looking for a Senior Software Engineer to join us and play a pivotal role. You'll have the opportunity to work with a team of talented, collaborative, and fun engineers, solving some of the toughest challenges, as we build out the future of intelligent content management in the cloud. The work you do will have an immediate and lasting impact on the productivity of millions of users, at some of the most important enterprises of our time.
WHAT YOU'LL DO
Lead design and implementation efforts for new components of our platform, from the ground up.
Design and implement scalable services with a focus on reliability, observability, operability and efficiency.
Collaborate with partner teams and domain architects on system design and services integration.
Work with cutting-edge technologies like Kubernetes, Docker, BigTable, and Istio.
Be heavily involved in setting the platform vision and defining feature roadmaps.
Mentor other engineers and contribute to team growth and development.
Strengthen engineering processes, principles, and culture within the team and across Box, by championing a culture of learning, continuous improvement, and blameless retrospection.
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
WHO YOU ARE
You have 5+ years of professional software development experience.
You have extensive experience deploying and operating microservices in a cloud environment.
Good understanding of scalability and observability practices.
Proficient in Java, familiarity with other scripting languages like Python, Scala or PHP is a plus.
Skilled in designing and developing APIs.
Proficient with NoSQL databases such as MongoDB.
You have experience working with message queues and/or streaming data systems like Kafka/PubSub.
Experience deploying and operating microservices on Kubernetes.
You are the technical expert and provide guidance to your team on best practices, coding standards, and complex technical issues.
You have experience in mentoring and coaching engineers and provide technical feedback.
Proficiency in spoken and written English.
BONUS POINTS FOR
Experience with Google Cloud Platform (GCP), Amazon Web Service (AWS) or Azure.
METHODOLOGY
Agile management - Scrum
Issue tracking tool - Jira
Knowledge repository - Confluence
Code reviews - GitHub Enterprise
Version control system - GIT
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of
3 days per week, with a focus on Tuesdays, Wednesdays, and Thursdays
. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice
.
For more details on how Box Poland protects your information, please see our
Supplemental Personnel and Candidate Privacy Notice
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
#LI-EMEA
#LI
-AK1 #LI-hybrid
Location: Montreal; Quebec City; Gatineau; Sherbrooke; Trois-Rivières; Saguenay; Ottawa
Workplace: remote
We are looking for AI Data Specialists to support the improvement of AI-generated content in French from Canada.
Job Type: Freelance
Location: Remote anywhere
Work Schedule: Part-time - 10+ hours per week. Flexible - work whenever you want.
Start Date: Immediately
Duration: TBC
Rate: 16.50 USD per hour (rates vary per country; if you are based elsewhere, the rates will be different)
Help Shape the Future of AI
Are you a student, recent graduate, stay-at-home parent, gig worker, or professional seeking flexible remote work? Are you interested in shaping the development and safety of today’s AI models?
What You’ll Do
The role involves performing diverse data-related tasks, including:
- Data collection, evaluation, and annotation.
- Pairwise comparisons.
- Counting tasks.
- Object tagging and labeling across different content types (audio, video, images, or collected data)
What We’re Looking For
- Native-level fluency in French, specifically from Canada.
- English Proficiency: Fluent or advanced proficiency in English (levels B2–C2)
- AI & Data Capabilities (preferred): Experience in one or more of the following areas: machine learning tasks, data collection and preprocessing, data evaluation and quality assurance, and data annotation and labeling.
What We Offer
- 100% remote work
- Flexible schedule
- Opportunity to earn extra income
- Timely payments
- The job is ideal for students, part-timers, or stay-at-home parents
#LI-CAN17
Vendor Type
When applying, please select the option that best describes your working status.
Are you a Freelancer or Private Individual?
A Freelancer is someone who has a business license and may have a VAT number or EIN for tax purposes. A VAT (Value Added Tax) number is a unique identifier assigned to registered businesses in many countries; an EIN (Employer Identification Number) is a similar identifier used in the US. A Private Individual does not have a business license. If you aren’t sure, you are probably a private individual.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
#LI-PR1505
Location: Canada; Calgary; Boston; Nashville; Richmond; Phoenix; Seattle; United States; Vancouver; North America | Utah; Ottawa; Toronto; Montreal
Workplace: Remote
Who are we?
Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.
Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.
Join us on our mission and shape the future!
Why this role?
We are on a mission to build machines that understand the world and make them safely accessible to all. Data quality is foundational to this process. Machines (or Large Language Models to be exact) learn in similar ways to humans - by way of feedback. By labelling, ranking, auditing, and correcting text output, you will improve Large Language Model’s performance for iterations to come, thus having a lasting impact on Cohere’s tech.
Cohere seeks dynamic and dedicated Data Annotators with exceptional Modern Standard German Writing, Translation, and Data Manipulation skill.
Please Note: This is a part-time independent contractor position available within Canada. We seek candidates who are able to commit to 16 hours per week minimum at a 30 CAD/hour contract rate. This role is BYOD 💻 - Bring Your Own Device (laptop). Remote work within Canada. 12 months contract. Performance incentives included!
As a Data Annotation Specialist, you will:
- Label and Rank: Accurately label and rank machine learning data with advanced proficiency in German, ensuring data integrity and quality.
- Audit and Correct: Scrutinize and rectify any inaccuracies in language data (may include text, image, JSON, TSV/CSV, Markdown), maintaining the highest standard of data accuracy.
- Reading and Text-Based Tasks: Efficiently complete reading and text-based assignments, with high attention to detail.
- Preference-Based Tasks: Evaluate and complete tasks, assessing which responses in German best conform to project guidelines.
- Recommend Optimizations: Identify and suggest opportunities for improving data quality and model performance in German language tasks.
- Provide Feedback: Collaborate and communicate effectively, providing feedback to cross-functional team members, particularly on German language-related matters.
- Detail-Oriented Execution: Maintain meticulous attention to detail while performing repetitive and precise tasks, particularly when working with language data.
You may be a good fit if you have:
- Language Proficiency: Native or near-native proficiency in German; excellent command over English.
- Expert reading and writing skills - which you are ready to prove on our written test.
- Basic familiarity with JSON/TSV/CSV/Markdown data manipulation.
- Strong attention to detail and commitment to accuracy - you’re the type to proofread all of your emails!
- High tolerance for repetitive and monotonous work.
- Ability to follow complex instructions, navigate ambiguity and work independently.
- Superb sense of urgency and time management.
- Curiosity about technology and a knack for tackling problems in creative ways.
- A reliable laptop.
The Candidate Journey:
Initial Screening - Once you have submitted your application our Talent Team will review your resume and writing samples.
Virtual Annotation Test - This assignment will test your written skill through various language-based tasks, such as a a writing sample, interacting with a chat bot, and more.
Video Screen - If selected to move forward, you will have a short video call with a member of our Operations Team!
Offer - Independent Contractor Agreement
As an independent contractor, you maintain control over how you complete your work and may work with multiple clients simultaneously, although we ask you to declare if any of these are with a direct competitor of Cohere and maintain IP confidentiality of the Cohere project. Independent contractors are not eligible for health benefits or other benefits provided to employees. Compensation for services is provided to contractors by contractors invoicing for services provided pursuant to the terms of our agreement with the contractor.
It is important to understand that as an independent contractor, continuous work is not guaranteed. The client-contractor relationship is fundamentally project-based, meaning engagements may be temporary, periodic, or intermittent based on our organizational needs and project availability. As an independent contractor, you should anticipate fluctuations in workflow and therefore compensation for services when Cohere does not require as many hours of services in a week.
Prospective candidates, please be advised: this role involves working with human generated and model generated tasks that may involve exposure to not safe for work (NSFW) text content as part of data annotation tasks, including explicit, offensive, or other inappropriate material.
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
Location: Spain
About the role
Sporty Group is scaling its Media Products portfolio, and we’re looking for a Performance Marketing Manager to help drive audience growth and marketing performance across our global football media products.
This is a hands-on, data-driven role sitting at the intersection of performance marketing, analytics, creative and media. You will support the planning and execution of marketing initiatives across multiple channels, ensuring campaigns are delivered effectively, performance is clearly understood, and insights are consistently translated into action.
You’ll work closely with our User Acquisition, Creative, Analytics and Media teams to manage the marketing calendar, coordinate campaign execution, analyse channel performance and develop creative initiatives that resonate with football audiences.
Football knowledge is critical to this role. We’re looking for someone who understands not only performance marketing, but also the football calendar, competitions, clubs, players and fan behaviour — and can use that understanding to make smarter marketing decisions.
You’ll combine strong analytical skills with excellent execution, helping us continuously improve how we acquire, engage and grow audiences across Sporty’s Media Products.
What you’ll be doing
Drive marketing execution for Media Products
- Support the planning and execution of performance marketing initiatives across paid social, search, display, programmatic, video and other relevant channels, ensuring activity is aligned with the wider Media Strategy and business objectives.
Own the marketing promotion calendar
- Manage the weekly marketing promotion calendar in line with the Media Plan, coordinating campaigns, content priorities, football events and promotional opportunities to ensure timely and accurate execution across channels.
Analyse performance and identify opportunities
- Monitor marketing performance across channels and initiatives, using KPIs including CPL, CPV, CPI, ROAS and other relevant metrics to identify trends, performance drivers and opportunities for improvement.
Turn data into actionable insights
- Conduct channel and campaign analysis, summarising performance, key learnings and recommendations to help improve future marketing initiatives and investment decisions.
Own recurring Media performance reporting
- Prepare Weekly Media Updates and maintain existing performance dashboards, ensuring stakeholders have clear, accurate and actionable visibility into marketing performance.
Support creative performance and execution
- Develop and brief creative tasks aligned with the Media Strategy, working closely with Creative and UA teams to ensure assets are delivered on time and designed around campaign objectives and audience insights.
Improve creative effectiveness
- Validate new creatives across marketing channels and conduct first-level quality checks, combining performance data, market trends, football context and brand standards to continuously improve creative output.
Partner across teams
- Work closely with User Acquisition, Creative, Analytics and Media stakeholders to coordinate campaigns, share learnings and ensure marketing initiatives are executed effectively across the business.
Connect marketing with football culture
- Use your understanding of football competitions, clubs, players, major events and fan behaviour to identify relevant marketing opportunities and ensure campaigns authentically resonate with football audiences.
What you’ll bring
5-7 years of experience in Performance Marketing, User Acquisition, Marketing Strategy, Growth Marketing, Paid Media or a similar data-driven marketing role.
Solid understanding of performance marketing principles and experience working across key paid acquisition channels, including Paid Social, Search, Display, Programmatic and Video.
Hands-on experience analysing marketing performance and translating data into actionable recommendations.
Strong understanding of performance metrics including CPL, CPV, CPI, ROAS and other acquisition and engagement KPIs.
Experience working with reporting tools and performance dashboards, with the ability to maintain accurate and reliable recurring reporting.
Experience coordinating marketing campaigns, calendars and creative workflows across multiple stakeholders.
Strong attention to detail and a structured approach to managing recurring marketing activities.
Excellent communication skills with the ability to translate performance data into clear narratives and support management-level presentations.
Collaborative mindset and experience working cross-functionally with Marketing, Creative, Analytics and other teams.
A genuine passion for football, with strong knowledge of major competitions, clubs, players, football audiences and the wider football media landscape.
Fluent English. Spanish is a plus.
Even better if
Previous experience in sports, media or entertainment marketing.
Experience working with football-focused digital products or audiences.
Experience with subscription-based, streaming or OTT media products.
Experience analysing organic versus paid performance and understanding how the two channels interact.
Experience working across multiple international markets.
Additional language skills.
Experience using automation or AI tools to improve marketing reporting, analysis or operational workflows.
Tech Stack / Role Specific Tools
Meta Ads Manager, Google Ads, TikTok Ads and other Paid Social / Search platforms
Display, Programmatic and Video advertising platforms
Google Analytics 4
BI and reporting tools (Metabase, Tableau, Power BI or equivalent)
Project management tools (Asana, ClickUp or equivalent)
Excel / Google Sheets
AI tools (ChatGPT, Claude, Gemini and workflow automation tools)
What's in it for you:
23 days of PTO + 14 bank holidays
Flexible remuneration system through
Coverflex
, including: up to €220 for meals, €136 for commuting, and no limit for kindergarten expenses (monthly)
Annual medical check up
Quarterly bonuses
Flash Bonuses
Mid year and year end retreats
Location: London, United Kingdom
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
As a
Solutions Engineer (EMEA)
at Sumsub, you will play a critical role in driving business growth by bridging the gap between technical capabilities and customer needs. You will work closely with the sales, product and operational teams to provide technical expertise, solution demonstrations, and architectural guidance to Sumsub's Tier-1 prospects and leads across the EMEA region.
What You Will Be Doing:
Solution Consulting:
Act as a trusted advisor to customers, understanding their technical and business requirements and positioning our solutions accordingly.
Product Demonstrations:
Prepare and conduct live and customized demonstrations of Sumsub’s all-in-one platform, showcasing its capabilities and value proposition.
Technical Discovery & Qualification:
Work closely with prospective clients to gather technical requirements, assess integration needs, and define solution architectures.
Account Expansion & Upselling:
Partner closely with CSMs and Account Managers to identify upsell and cross-sell opportunities within existing enterprise accounts, uncovering technical pain points and pitching new product modules (e.g., Transaction Monitoring, KYB, fraud workflows).
PoC Execution:
Lead PoCs and trials to validate Sumsub’s technology during both new business and existing account expansion cycles, working closely with client technical teams to ensure successful outcomes.
Sales & Account Support:
Partner with the sales and account management teams throughout deal cycles, providing technical expertise, responding to RFPs/RFIs, and addressing customer concerns in both written and verbal communication.
Integration Consulting:
Guide customers on best practices for integrating APIs and SDKs, ensuring a smooth and efficient deployment for initial setups as well as new feature rollouts.
Stakeholder Engagement:
Collaborate with internal teams (Product, Engineering, Legal, Compliance, Operations, and CS) to align solutions with evolving customer needs and market trends.
About you:
Ability to quickly master new technologies and articulate complex technical concepts into clear business value for both technical and commercial audiences.
Solid working knowledge of APIs, SDKs, and cloud-based SaaS architectures (hands-on coding background is a plus, but not required).
Outstanding verbal and written communication skills, with confidence presenting to cross-functional stakeholders (prior client-facing or presales experience is a strong advantage).
Sharp analytical, problem-solving, and troubleshooting mindset when dealing with integrations and customer requirements.
Genuine curiosity and interest in Fintech, RegTech, Fraud Prevention, and Compliance (domain exposure is a bonus, but not mandatory).
Full professional fluency in English (written and spoken).
Flexibility and willingness to travel across the EMEA region for key customer meetings, workshops, and industry events.
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Professional Services Engineer at GitLab, you'll partner with public sector customers to help them successfully adopt and expand GitLab across their organization. You'll deliver services such as installation, migration, training, and advisory engagements, meeting customers where they are, from single-node Omnibus installations to larger reference architectures using infrastructure as code and configuration as code. In this role, you'll balance hands-on technical delivery with clear communication and project ownership, helping customers make practical choices that fit their goals, timelines, and environments. You'll also work closely with project managers and engagement managers to make delivery more consistent and improve how we run engagements. As you work with customers, you'll act as a feedback loop to GitLab's product and engineering teams by communicating insights that can improve GitLab features and delivery processes. This role is a strong fit for someone who enjoys solving complex problems, working across multiple engagements, and succeeding in a remote, largely asynchronous environment.
Some examples of our projects:
Delivering GitLab installations and upgrades using tools like Terraform or Ansible, from simple deployments to highly available architectures
Leading migrations from existing systems to GitLab SaaS or self-managed GitLab, including planning, execution, and knowledge transfer
What you'll do
Deliver Professional Services engagements such as installation, migration, training, and advisory services to help customers achieve successful outcomes with GitLab, including completing projects on scope and on schedule.
Plan and execute GitLab deployments across a range of architectures, from single-node Omnibus installations to large reference architectures using infrastructure as code and configuration as code practices.
Oversee and perform migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers reduce risk, maintain momentum during change, and complete cutovers with minimal disruption.
Provide technical guidance across the GitLab feature stack, helping customers adopt best practices that fit their goals, constraints, and operating environment.
Partner closely with project managers and engagement managers by providing feedback and updates that improve delivery consistency, keep work on schedule, and reduce delivery issues across engagements.
Manage and deliver multiple customer projects at once, balancing customer outcomes with awareness of billable time and delivery priorities to meet utilization and delivery goals.
Mentor and assist other Professional Services Engineers by communicating expertise in specific technical areas and contributing to stronger, more repeatable delivery patterns.
Work closely with GitLab's product and engineering teams to remove blockers for customers and help improve GitLab features and delivery processes based on field insights, leading to faster issue resolution and more consistent delivery.
What you'll
bring
Professional experience with one or more infrastructure as code or configuration as code tools, such as Terraform, Ansible, Packer, Puppet, or Chef.
Experience with one or more infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef.
Active TS/SCI clearance is required for this role due to the nature of the customers you’ll support.
Occasional travel to SCIF sites as needed.
Desirable locations - Reston or Springfield, VA
Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position
Ability to support public sector customers with TS/SCI clearance-related requirements for their environments and engagements.
Ability to lead technical delivery end-to-end, including discovery, planning, documentation, and knowledge transfer.
About the team
The Professional Services Engineer is part of GitLab's Professional Services organization, helping customers adopt GitLab successfully through installation, migration, training, and advisory engagements. The team works closely with Project Managers and customer stakeholders to deliver successful outcomes and help organizations expand how they use GitLab.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$138,080
—
$230,040 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
ОфисBoston, MA
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
São Paulo, Brazil; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
УдалённоleadMexico; Brazil
ГибридСтажёрBerlin
Singapore; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
УдалённоseniorRemote - United States; We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds
УдалённоCanada; Calgary; Boston; Nashville; Richmond; Phoenix; Seattle; United States; Vancouver; North America | Utah; Ottawa; Toronto; Montreal; We welcome applicants from all backgrounds and are committed to providing equal opportunities
Spain
London, United Kingdom; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
УдалённоseniorRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only