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Location: Korea Workplace: OnSite WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT THE ROLE We are seeking a proactive, customer-focused IT Support Specialist based in South Korea to anchor our regional IT operations across the APAC time zone. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities - Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. - Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. - Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution. - Manage end-to-end employee onboarding and offboarding workflows, ensuring zero-day access provisioning, hardware readiness, and secure offboarding compliance. - Build and maintain support procedures and employee-facing knowledge base articles so common issues are handled consistently. - Partner with business units as a go-to support contact and communicate clearly, in writing and in person, across the organization. - Support new-hire onboarding and offboarding, including device setup, access requests, and day-one readiness. - Track hardware inventory and coordinate on device replacements and repairs. - Assist with password resets, MFA, email, and common productivity-tool issues so employees can get back to work quickly. - Provide hands-on support for printers, peripherals, and meeting-room technology when on-site help is needed - Stay eager to learn, take on special projects, and grow into broader IT support responsibilities. Qualifications - Professional proficiency in English, and Japanese or Korean. - 5+ years of experience in help desk, internal IT support, or a similar technical support role. Experience in a fast-paced or global team is a plus. - Strong experience with supporting user accounts, password resets, MFA, and SSO, specifically with Okta and Google Workspace. - Experience with Mobile Device Management (MDM) platforms such as Iru (macOS) and Microsoft Intune (Windows). - Basic understanding of networking fundamentals (TCP/IP, DNS, Wi-Fi, and VPN), with familiarity supporting UniFi/Ubiquiti equipment a plus. - Comfort supporting employees in Slack and other everyday collaboration tools such as Microsoft Office 365 (channels, apps, notifications, and common access issues). - Strong written and spoken English, with the ability to explain technical issues clearly to both technical and non-technical colleagues across international teams. - A patient, helpful, solutions-oriented approach to supporting internal staff, with a commitment to follow-through and a positive experience for every request. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: United States The Opportunity Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva. Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors. Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for. Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management. Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary. Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management. Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions. Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it. Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination. Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Requirements Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms. Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem. Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products. Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred. You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable. Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape. Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance. Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day. Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company. You have worked at the intersection of DevOps and security/compliance in regulated industries. You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics. You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce. You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose Achieve deep fluency in Flosum's five product lines and their technical architecture. Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points. Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win. Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability. Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn. Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead Drive measurable improvement in competitive win rates against Copado and Gearset. Launch at least one net-new product capability that opens a new revenue stream or market segment. Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Benefits Why Flosum Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational. Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem. Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate. AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next. Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits Competitive base salary + performance bonus Equity participation Comprehensive benefits (health, dental, vision, 401k) Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.

Location: Ukraine The Opportunity Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva. Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors. Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for. Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management. Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary. Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management. Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions. Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it. Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination. Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Requirements Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms. Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem. Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products. Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred. You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable. Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape. Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance. Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day. Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company. You have worked at the intersection of DevOps and security/compliance in regulated industries. You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics. You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce. You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose Achieve deep fluency in Flosum's five product lines and their technical architecture. Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points. Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win. Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability. Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn. Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead Drive measurable improvement in competitive win rates against Copado and Gearset. Launch at least one net-new product capability that opens a new revenue stream or market segment. Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Benefits Why Flosum Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational. Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem. Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate. AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next. Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits Competitive base salary + performance bonus Equity participation Comprehensive benefits (health, dental, vision, 401k) Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.

Задачи: — администрировать и кастомизировать Jira, создавать и поддерживать автоматизации в Jira на ScriptRunner/Groovy — разрабатывать аналитическую отчётность и дашборды по данным Jira (KPI, SLA, выгрузки), включая standalone-сервисы отчётности на Python/FastAPI — сопровождать и создавать новые интеграции Jira с внешними тикетными системами (Redmine и др.) — разрабатывать интеграции с helpdesk-платформами, внутренние веб-приложения и интерфейсы к инфраструктурным сервисам (Vue 3, TypeScript, Python), включая API-gateway и аутентификацию JWT — развертывать и сопровождать self-hosted сервисы машинного перевода и LLM (Ollama, OpenWebUI, LibreTranslate и аналоги) — вести контейнеризацию, деплой и эксплуатацию разрабатываемых сервисов на виртуальных машинах, обеспечивать сетевую безопасность сервисов. Требования: — опыт работы с Jira на уровне администратора-разработчика — опыт работы с Groovy и ScriptRunner, Python в интеграционных задачах — опыт двусторонней синхронизации тикетных систем через REST API — владение языками Vue 3, TypeScript Vite, Pinia, Tailwind, навыки визуализации данных с Chart.js или vanilla JS — навыки проектирования REST-сервисов, JWT-аутентификации, gateway-схем — владение инструментами DevOps и знаниями сетевой безопасности (firewall/iptables, IP-allowlist, nginx, TLS) — навыки промпт-инжиниринга и опыт работы с AI-ассистентами, готовность адаптироваться к корпоративным AI-инструментам. Условия: — офисный формат работы, офис рядом с м. Кутузовская — ежегодный пересмотр зарплаты и годовая премия — корпоративный спортзал и зоны отдыха — более 400 образовательных программ СберУниверситета для профессионального и карьерного развития — расширенный ДМС, льготное страхование для семьи — гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ — подписка Прайм с возможностью совместного использования на трёх близких — вознаграждение за рекомендацию друзей в команду Сбера.

Задачи: — Выполнять регрессионное тестирование нативных мобильных приложений — Запускать и анализировать автоматизированные тесты — Формировать требования для сценариев тестовых прогонов — Анализировать инциденты от пользователей — Локализовывать и документировать дефекты — Взаимодействовать с командами разработчиков, аналитиков, автоматизаторов и DevOps для достижения необходимого уровня качества тестирования — Разрабатывать и поддерживать тестовую документацию — Готовить отчеты о качестве реализованной функциональности для заинтересованных участников проекта Требования: — Опыт работы в тестировании ПО мобильных приложений от 3 лет — Понимание жизненного цикла процесса разработки ПО (включая методологии Scrum, Agile) — Ориентация в клиент-серверной архитектуре — Умение создавать и внедрять тестовую документацию (тест-кейсы/чек-листы) — Знание специфики мобильных устройств на разных платформах — Владение техниками и методологиями тестирования ПО — Опыт тестирования мобильных приложений (iOS, Android), понимание протокола HTTP, умение пользоваться инструментами для отладки и инспекции кода — Тестирование веб-сервисов (REST, SOAP) — Работа с инструментами Charles, SoapUI, Postman, Android Studio, Xcode — Умение работать с базами данных PostgreSQL, Oracle на уровне составления SQL-запросов и подготовки тестовых данных Условия: — Опыт работы в аккредитованной IT-компании над социально значимыми уникальными проектами — Официальное трудоустройство — Стабильный доход и квартальные премии — Гибкое начало рабочего дня — Гибридный формат работы 3 дня в неделю в офисе и 2 дня дома для Москвы, Санкт-Петербурга, Казани, Ярославля, Нижнего Новгорода, Воронежа, Краснодара, Самары, Екатеринбурга — Удалённый формат работы в других регионах РФ — ДМС со стоматологией и международной страховкой — Компенсация 9 видов расходов: от КАСКО до билетов на концерты — Интересная программа внутреннего и внешнего обучения — Прозрачные условия для развития и карьерного роста — Уютный и современный офис

Location: England; Portugal; Spain; Italy; Ireland; Germany Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE We're looking for a Staff Sales Engineer who's energized by solving hard, emerging problems at the intersection of AI, security, and software delivery. You will act as a trusted technical advisor and champion owner, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through: - Technical Selling and Deal Shaping - AI Governance and Security Thought leadership - Technical Champion Ownership and Thought Leadership - Customer and Internal Advocacy - Competitive and Strategic Selling This role suits people who like translating deep technical complexity into business clarity, who are comfortable being one of the first to help define a category, and who bring varied backgrounds and ways of thinking to how we solve customer problems. As a Staff Sales Engineer, you will be reporting to the Solutions Engineering leadership team and operate at the intersection of technical depth, business acumen, and competitive selling discipline. _______________________________________________________________________ RESPONSIBILITIES Technical Selling and Deal Shaping - Lead deep technical discovery across Platform Engineering, DevOps, Security, and AI/ML teams to understand: - AI governance requirements for agentic development (shadow AI, ungoverned MCP tools, agents holding real developer credentials) - Software supply chain risk posture - Regulatory and compliance drivers (e.g., EU AI Act, NIST AI Risk Management Framework) - Secure development lifecycle requirements - Shape technical requirements early in the sales cycle to align customer outcomes with Docker's differentiated value in AI governance, container security, and software supply chain integrity. - Design, position, and execute structured PoCs/PoVs focused on: - Sandbox, network, and MCP tool policy enforcement - Image and artifact integrity (Docker Hardened Images, SLSA Build Level 3 provenance, verifiable SBOMs) - Software supply chain visibility - Agent and MCP tool governance controls - Secure build pipelines - Define clear success criteria, evaluation frameworks, and executive-ready value summaries. - Influence decision-making through demos, workshops, architecture reviews, and technical executive briefings. - Translate complex AI security and governance capabilities into clear business value narratives for CISOs, Heads of Platform Engineering, and AI leaders. AI Governance and Security Thought Leadership - Establish credibility as a trusted advisor on: - Responsible AI development practices - Secure AI model lifecycle management - Software supply chain integrity (SLSA provenance, SBOMs, verified base images) - Container and artifact security - DevSecOps best practices - Guide customers in implementing governance controls across AI-enabled SDLC workflows. Provide architectural guidance for: - Agentic AI development environments and runtime isolation (sandboxing) - Policy-as-code enforcement across agents, tools, and machines - MCP tool governance and allow-listing - Identity and access governance for AI workloads (IdP-based role and policy assignment) - Audit, logging, and SIEM visibility for agent activity - Act as a subject matter expert on secure software supply chain and AI security trends in customer-facing engagements. Technical Champion Ownership and Thought Leadership - Build, own, and expand relationships with technical champions across Security, DevOps, Platform, and AI teams. - Establish credibility as a trusted advisor through technical thought leadership, architectural guidance, and industry best practices. - Leverage champion relationships to influence broader buying groups, shape requirements, and uncover cross-sell and expansion opportunities. - Maintain engagement beyond the initial sale, ensuring outcomes are realized and leveraging insights to support future sales motions. Customer and Internal Advocacy - Advocate for customer needs with Product and Engineering, providing clear, actionable feedback informed by field experience. - Coordinate with Post Sales and Support resources to ensure continuity across the customer lifecycle. - Develop reusable technical assets (workshops, demos, reference architectures, enablement content) to scale impact across accounts. Competitive and Strategic Selling - Actively support competitive sales motions by identifying differentiation and influencing evaluation criteria throughout the sales cycle. - Partner with Sales to develop technical win strategies for strategic and competitive accounts. _______________________________________________________________________ QUALIFICATIONS We know strong candidates come from a range of paths, and that confidence gaps keep some excellent candidates from applying to roles like this. If you meet most of what's below and are excited about the rest, please apply. - Experience as a Sales Engineer, Solutions Engineer, or Solutions Architect in complex enterprise sales. - Strong experience running competitive PoCs/PoVs with clearly defined success and exit criteria. - Ability to engage credibly with senior technical and business stakeholders, including security and platform leadership. - Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures. - Experience with Docker, container ecosystems, or adjacent technologies strongly preferred. - Development, agentic AI development, software development lifecycle, and/or software supply chain experience strongly preferred. - Familiarity with AI governance, secure software supply chain (SLSA, SBOMs), MCP or agentic tooling, and DevSecOps practices strongly preferred. - Must be fluent in English. - Excellent communication, influence, and stakeholder management skills. - Willingness to travel to customer sites up to 25%. _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program working with an onboarding peer. - You will learn how to navigate award-winning sales tools such as Salesforce, Opine, Sigma, and Docker. - You will actively engage with senior stakeholders and manage relationships with clients. - You will work closely with your peers and partner with SEs to develop strategies to advocate for our customers. - At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role. FIRST 60 DAYS - You will be laser-focused on supporting the sales teams during your second month. - You will have connected with all of your team members. - You will gain in-depth knowledge of Docker's products and how they impact our customers. - You will have an advanced understanding of tools, activities, and best practices to be successful in your role. FIRST 90 DAYS - In month three, you will be confident in your craft and ready to immerse yourself fully in our customers' business needs. - You will continue efforts to improve messaging, processes, and activities. - You will educate our clients about our product roadmap and undertake product training for users. - You will be ready to operate independently at full speed. Visa sponsorship: Not available for this role. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. Europe: €141,400– €202,000 OTE ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role GitLab’s Enablement & AI organization helps revenue teams build the knowledge, skills, tools, and confidence they need to sell GitLab effectively and deliver better customer outcomes. The team partners across Sales, Customer Success, Solutions Architecture, Partnerships, Product, Marketing, and Operations to turn business priorities—including product launches, new GTM motions, and AI adoption—into scalable programs, practical content, training, onboarding, and accreditations. It’s a high-impact, cross-functional team focused on improving field productivity, strengthening customer-facing capabilities, and measuring enablement’s contribution to business growth. This role supports GitLabs Public Sector team and reports to the Vice President, Enablement & AI. Candidates located in the DC Metro preferred but not required. What You'll Do Develop and lead the successful execution of sales enablement programs to ensure internal and external Public Sector (PubSec) customers and partners are equipped with content, resources, tools and training to effectively differentiate and sell the GitLab solution across Federal, State, Local, and Education (SLED) markets. Partner with Public Sector field leadership to identify needs, build out plans, and tailor/deliver content, customized to the nuances of federal, state, local, and education buying environments and procurement cycles. Scope and build new enablement content, including programs focused on product knowledge, skill development, onboarding, leadership development, and many other areas, specifically for the Public Sector business. Collaborate with the enablement content and operations teams, along with other SMEs, to identify and develop core sales training and enablement curriculum customized for Public Sector, including compliance-specific content, for various internal and external audiences. Ensure alignment of sales enablement activities with key internal and external events, such as new product releases, campaigns, and essential industry trade shows and conferences relevant to the Public Sector community. Leverage Salesforce, Clari, Claude and other tools to deliver training to the Public Sector team and educate them on how to use specific tools in support of federal contracting and deal processes. Develop sales training job aids, supporting materials, and assessments to enhance field effectiveness across the Public Sector, including Deal Desk and compliance-related guidance. Measure and report on the effectiveness of sales enablement investments and the programs conducted, with attention to leading and lagging indicators tied to Public Sector business outcomes. Determine opportunities for improving the sales learning experience and identify innovative techniques for delivery within a Public Sector context. What You'll Bring Demonstrated progressive experience in a SaaS or software sales enablement role, preferably with expertise in DevOps and/or Open Source, with required experience supporting Public Sector, Federal, or SLED go-to-market teams in a government or regulated industry context. Working knowledge of Public Sector procurement, compliance, and contracting requirements (e.g., FedRAMP, DAP, air-gapped/on-prem deployment considerations, federal account routing). Ability to continuously meet due dates and execute on projects with positive impact from stakeholders. Experience building relationships with sales leaders and their teams within Public Sector or Federal organizations. Working knowledge of sales training technology and methodologies; demonstrable experience with sales enablement concepts, practices, and procedures. Relevant experience preparing, developing, and executing sales effectiveness strategies, tactics and action plans tailored to Public Sector buying cycles. Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal support partners). Strong ability to interact and influence effectively with field sales professionals and management. Exceptional written/verbal communication and presentation skills. Team player with strong interpersonal skills, skilled at project and change management and cross-functional collaboration. Ability to thrive in a fast-paced, unpredictable environment. Ability to travel if needed for events such as team offsites or training. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,000 — $220,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Задачи: — Проектировать, разрабатывать и обслуживать масштабируемые серверные системы для поддержки развертывания. — Создавать надежные и эффективные API в платформу GotIt. — Создавать системы хранения и поиска данных, оптимизированные для обработки больших объемов текстовых данных. — Выявлять проблемные места в производительности и оптимизировать серверные службы. — Внедрять передовые методы обеспечения безопасности для защиты конфиденциальных данных и соответствия стандартам. Требования: — Степень бакалавра или магистра в области компьютерных наук, инженерии или смежных областях. — Минимум 5 лет опыта в серверной разработке с упором на проектирование и внедрение масштабируемых систем. — Опыт серверной разработки на Kotlin или Java с переходом на Kotlin. — Опыт продумывания архитектуры приложения и проработки ключевого функционала. — Знание английского языка. — Опыт работы с реляционными базами данных (PostgreSQL) и разработка эффективных моделей данных. — Опыт проектирования и разработки RESTful API и использования WebSocket. — Знание облачных платформ AWS, Azure или Google Cloud и опыт управления серверными службами в облаке. — Понимание принципов DevOps и опыт работы с Docker, Kubernetes, CI/CD. — Знания в области машинного обучения (TensorFlow, PyTorch) являются плюсом. — Опыт работы с технологиями и платформами обработки естественного языка (NLP). — Опыт работы в Agile. — Вклад в проекты с открытым исходным кодом или участие в технических сообществах. — Опыт работы с технологиями больших данных, такими как Apache Hadoop или Spark. Условия: — Удаленная работа. — Частичная занятость. — Возможность присоединиться к международной команде на полный день. — Перспектива стать руководителем направления. — Возможность путешествий и переезда в США.

Обязательные требования: — От 3 лет коммерческого опыта разработки на Java — Опыт Senior Developer, Tech Lead или технического лидера — Участие в олимпиадах по программированию — ICPC, IOI, Codeforces или аналогичных соревнованиях — Сильные знания алгоритмов, структур данных и оценки сложности — Глубокое знание Java, Spring Boot и экосистемы Spring — Опыт проектирования микросервисных и распределённых систем — SQL и NoSQL, оптимизация запросов и баз данных — Kafka и/или RabbitMQ — Docker и Kubernetes — CI/CD, мониторинг, логирование и observability — Опыт принятия архитектурных решений и проведения code review Задачи: — Разрабатывать backend-сервисы на Java и Spring Boot — Проектировать микросервисы, интеграции и отказоустойчивые компоненты — Принимать ключевые технические решения — Повышать производительность и стабильность high-load систем — Находить системные узкие места и разбирать production-инциденты — Декомпозировать задачи и участвовать в планировании — Проводить code review и поддерживать инженерные стандарты — Менторить разработчиков и развивать команду — Взаимодействовать с разработчиками, DevOps и аналитиками Будет преимуществом: — Призовые места или выход в финальные этапы олимпиад — Высокий рейтинг на Codeforces, LeetCode или аналогичных платформах — Опыт с DDD и Event-Driven Architecture — Работа с high-load и legacy-системами — Архитектурные ревью и подготовка ADR — Участие в найме и технических интервью — Английский язык B2+

Location: Remote - USA Workplace: Remote YOUR TURN TO START THE CONVERSATION. WRITE THE FUTURE AT RASA. Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision. Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI. That’s Rasa. That’s our message. Join us and add yours. ABOUT THIS ROLE We are looking for a top-performing Enterprise Account Executive to join our team, modeled after the industry's best "technical closers." You will drive revenue growth by identifying, cultivating, and closing complex deals with Fortune 500 and Global 2000 enterprises. In this role, you’ll take the time to understand each prospect’s unique challenges, map them to Rasa’s platform, and clearly show how we can deliver value — both to end users and to decision-makers. You will understand and communicate how Rasa can be used across multiple industries and then manage complex deal cycles. We’re a startup, so you’ll have to be comfortable rolling up your sleeves and doing whatever is required to support our mission. However, you can expect to: - Build and execute a territory plan to target high-value enterprise accounts. Like our top reps, you are expected to be a "full-cycle" hunter, generating your own pipeline while collaborating with SDRs and Marketing. - Navigate multi-stakeholder sales cycles (6-12 months) involving technical champions (Developers, Architects) and economic buyers (C-Suite, LOB Heads) - Bridge the gap between technical value and business outcomes. You must be comfortable discussing APIs, open-source models, or infrastructure integration with engineering teams. - Lead a virtual account team (Solutions Engineers, Customer Success, Product) to win the technical win and the commercial win - Drive and prove technical capabilities and business value of Rasa’s platform - Forecast and manage your sales activity and pipeline to consistently hit revenue targets - Work closely with our customer success team and develop new opportunities for our existing customers - Collect and deliver customer feedback to the product team The role is: Full-time - 100% Remote - Continental USA This is a remote position, but the person needs to be based in the Continental USA - Rasa cannot assist with work authorization (visa sponsorship) for candidates located in the USA. ABOUT YOU You are excited about AI assistants, machine learning and letting people interact with machines through text and speech. You are an experienced self-starter who works well with little supervision. You should be able to use your unique personality, creativity and grit to expand our pipeline with new high profile prospects while working with our key customers to increase Rasa’s adoption. Ideal candidates have: - 3+ years experience in sales, specifically in complex technical domains (e.g., AI/ML, DevOps, Database/Infra) - A proven track record of selling large deals to Global 2000 enterprises (top 10% performance) - Proven history of consistently exceeding quotas ($1M+ ARR targets) - Experience closing six-figure deals - You don't need to code, but you must be "code-literate" or "infrastructure-fluent." - you can hold your own in a room with Engineering Directors - A self-driven professional who works with urgency and accountability, demonstrated by a track record of building pipeline from scratch and a creative, customer-centric hunter mindset. - Familiarity with sales methodologies like MEDDPICC, Challenger, or Command of the Message - You are ready to meet customers and prospects across your territory MEET YOUR TEAM This role sits within our Sales department, reporting into Will, our Global Head of Business Development. You will work with a solutions engineer and business development representative to build out your territory, progress opportunities through the buying journey and establish a partnership with key customers. FREQUENTLY ASKED QUESTIONS You can find answers to FAQs about this role specifically on our Enterprise Account Executive - FAQ sheet https://rasa.notion.site/Enterprise-Account-Executive-Bay-Area-USA-FAQ-s-249ab0adfd2a4c31982961a72770249b?pvs=73. WHAT YOU CAN EXPECT FROM US - Flexible hours and a dedicated remote budget - A stipend for professional development & 6 paid education days to help you grow within your role - Unlimited PTO + paid sick leave + paid public holidays - A Macbook, and other tech to help you do your job - We have regular remote team events, as well as an annual company-wide offsite - Health benefits - 401(k) contribution with up to 4% match - Equity options You can find more information about our benefits per location here: Rasa Perks & Benefits https://rasa.notion.site/Rasa-Benefits-Perks-5bf7e7e5380240bf9aa5bb6ae488aec9 ABOUT US Rasa is the agent building platform for AI product teams, enabling engineers and business teams to build, test, and ship agents together at speed. Enterprises across banking, insurance, telecom, healthcare, and retail use Rasa to create agents they can fully own, from customer service and voice to internal support. Teams can see exactly how every agent works, run it in their own environment, and make it as governable as each moment demands. And because Rasa slots into a team’s existing stack, new use cases reach customers sooner. Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence. Rasa is an equal opportunity employer. We are still a small team and are committed to growing inclusively. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age. PLEASE BE MINDFUL OF THE HIRING LOCATION(S) LISTED. You must be located in and a resident of the location(s) listed for us to proceed with your application.

Проект: Raft AI4BI — платформа, объединяющая BI, DWH и AI-аналитику, позволяющая пользователям задавать вопросы к данным на естественном языке и получать аналитику и визуализации. Продукт используется крупными заказчиками в ритейле, финансах, производстве и других отраслях. О роли: Руководитель проектов внедрения, ответственный за результат проекта целиком. Задачи включают погружение в задачи и данные заказчика, проектирование решений, постановку задач разработчику и DevOps, самостоятельную работу с данными и ведение проекта до внедрения. Важна работа по развитию клиента после запуска решения: изучение потребностей, подключение дополнительных источников данных, развитие витрин и дашбордов, запуск новых аналитических сценариев, подключение других подразделений и тиражирование решения. Задачи: — Проводить исследование процессов, систем и данных заказчика. — Разбираться в бизнес-задачах и переводить их в технические решения. — Проектировать аналитические решения и модели данных. — Ставить задачи разработчику и DevOps, контролировать результат. — Самостоятельно анализировать данные, проектировать модели и проверять технические решения. — Вести проект от старта до эксплуатации: сроки, риски, коммуникация и результат. — Быстро собирать POC с использованием AI-инструментов. — Быстро прототипировать решения с использованием Claude, Cursor и других AI-инструментов. — Находить возможности для дальнейшего развития проекта и формировать предложения для клиента. Требования: — Ответственность за результат и способность доводить проект до работающего решения. — Самостоятельность и инициативность, умение двигать задачи вперёд без постоянного контроля. — Способность быстро разобраться в новой и неопределённой задаче. — Уверенная коммуникация с заказчиком. — Умение видеть дополнительные потребности клиента и предлагать варианты развития проекта. — Уверенный SQL — ключевой навык. — Понимание моделирования данных и принципов построения аналитических решений. — Python на уровне, достаточном для работы с данными. — Понимание интеграций и взаимодействия различных систем. — Опыт ведения небольших проектов внедрения или технических проектов с самостоятельным системным анализом и постановкой задач. — Опыт работы с Claude / Cursor или аналогичными AI-инструментами. Будет плюсом: — Опыт с BI/DWH, Apache Superset, API, ETL/ELT, Kafka/RabbitMQ. Отбор: — Интервью с рекрутером. — Тестовое задание и обсуждение результатов. — Техническое интервью по SQL, работе с данными, моделированию и системному анализу. — Финальное интервью по управлению проектами, коммуникации с заказчиками и командой. Условия: — Работа с реальными внедрениями AI/BI-решений и крупными заказчиками. — Возможность влиять на проект целиком — от обследования и проектирования до внедрения и дальнейшего развития клиента. — Команда сильных технических специалистов и возможность быстро расти в AI и работе с данными. — Полный рабочий день с гибким графиком. — Заработная плата до 200 000 рублей.

Проект: Микросервисное приложение для обеспечения торговли цифровыми финансовыми активами (Fintech) Формат работы: Удаленно Локация: Строго РФ Занятость: Полная (100% загрузка, срок проекта от 1 года) Задачи: - Разработка серверных приложений на Java и Go, реализация RESTful API. - Проектирование схем и написание запросов для баз данных (PostgreSQL). - Работа с брокерами сообщений и in-memory хранилищами (Kafka, Redis). - Создание и поддержка юнит- и интеграционных тестов для обеспечения стабильности приложения. Требования: - Суммарный опыт разработки ПО от 7 лет. - Высшее образование в области IT или смежных сферах. - Экспертное знание Java Spring. - Коммерческий опыт работы с Golang ИЛИ Frontend (React + TypeScript), а также сильное желание развиваться в недостающем направлении. - Опыт проектирования и работы с реляционными БД (в частности, PostgreSQL). - Уверенный опыт написания юнит- и интеграционных тестов. - Понимание принципов разработки RESTful API и серверной архитектуры. - Опыт работы с системами контейнеризации (Docker / Kubernetes). - Понимание основ DevOps и процессов CI/CD. Будет плюсом: - Наличие коммерческого опыта одновременно и на Go, и во frontend (React + TypeScript). - Опыт работы в финансовых структурах (банки, некредитные финансовые организации) или финтехе.

Задачи: — Проектировать платформенные паттерны от начала до конца, создавать эталонные реализации, документировать обоснования и сотрудничать с командами внедрения. — Участвовать в еженедельных архитектурных обзорах, обеспечивая последовательность и расширяя библиотеку стандартов и архитектурных решений. — Отвечать за архитектурное руководство в одной из областей: облачная инфраструктура или архитектура данных. — Определять жизненный цикл технологий, проводить оценку новых технологий через POC, управлять стандартами внедрения и снятия с эксплуатации, оптимизировать затраты совместно с FinOps. — Поддерживать команды R&D, проводить обзоры дизайна и консультации по сложным инфраструктурным решениям. — Формировать многолетнюю стратегию платформы, включая опыт разработчиков, конвейеры доставки и инструменты архитектурного обзора с AI. Требования: — Широкий опыт архитектуры инфраструктуры, умение защищать архитектурные решения в продуктивных системах. — Опыт работы с мультиоблачными средами GCP и/или AWS, глубокое понимание Kubernetes (GKE или аналог). — Владение Infrastructure as Code, включая Terraform и GitOps, опыт проектирования и ревью модулей. — Глубокие знания в одной или нескольких областях: облачная инфраструктура (сетевые паттерны AWS/GCP, Kubernetes, Istio, безопасность и масштабируемость) и/или архитектура данных (Kafka, Pub/Sub, SQL/NoSQL базы, аналитические колонки, pipeline). — Способность разрабатывать прототипы, анализировать поведение систем под нагрузкой. — Лидерские качества, навыки технической коммуникации и внедрения стандартов без формального управления. — Опыт проведения технологических оценок и POC. — Знания инфраструктуры для AI/ML нагрузок, включая модели, базы векторов, оценку затрат и задержек. Преимущества: — Глубокие знания в обеих областях: облачная и дата инфраструктура. — Опыт с политиками GCP, организационной структурой и IAM. — Знания Confluent Platform. — Опыт участия в архитектурных советах. — Опыт с AI-усиленными архитектурными инструментами. — Опыт с MLOps инструментами (MLflow, Kubeflow, Vertex AI Pipelines, SageMaker). Образование и опыт: — Степень бакалавра в области компьютерных наук или эквивалентный опыт. — 10-15+ лет опыта в облачной инфраструктуре, платформенной инженерии, DevOps или архитектуре данных.

Задачи: — разрабатывать и дорабатывать масштабируемые высоконагруженные высокопроизводительные приложения; — выбирать технологии и паттерны проектирования для реализации, определять форматы хранения и передачи данных; — разрабатывать модульные и интеграционные тесты; — исправлять дефекты эксплуатируемой функциональности; — участвовать в проведении code-review; — участвовать в повышении качества разработки: оптимизация текущего программного кода, рефакторинг сложных участков, развитие архитектуры, улучшение тестируемости и стабильности системы. Требования: — знание и умение применять принципы и понятия ООП; — опыт применения паттернов проектирования; — отличное знание языка C# .NET (желательно Core), WCF, WebApi; — опыт разработки высоконагруженных систем; — опыт оптимизации и рефакторинга текущего программного кода; — умение работать с технической документацией. Будет преимуществом: — опыт участия в поэтапной модернизации системы и переходе на новые технологии; — опыт работы с Oracle, Kafka. Условия: — профессиональные гильдии инженеров; — внутренняя площадка TechTalks для обмена опытом, дискуссий, развития навыков самопрезентации; — участие во внешних IT-мероприятиях и конференциях (HighLoad++, DevOps Conf, Joker, AHA!, Матемаркетинг и другие); — собственная масштабная конференция True Tech Day и регулярные митапы для разработчиков и инженеров; — полезные курсы и вебинары в корпоративном университете и электронная библиотека; — ДМС с первого месяца работы, включая стоматологию; — страхование от несчастных случаев с 1 месяца работы; — материальная помощь в сложных жизненных ситуациях; — отпуск 28 календарных дней; — прием врачей общей практики и массаж в офисе; — мобильная связь за счет компании и льготные тарифы для близких.

О компании и роль: - МЕДСИ – лидер в сфере частного здравоохранения, объединяющий более 150 клиник, диагностических центров и санаториев по всей России. Активно развивает цифровые сервисы и автоматизацию ключевых процессов для обеспечения высокого уровня медицинских услуг и эффективности бизнеса. - Ищем Техлида на проект. Помимо написания бэкэнда, предстоит общаться с бизнесом и транслировать бизнесу архитектурные решения. Задачи: — Разработка новых и поддержка существующих backend-сервисов на .NET Core в микро-сервисной архитектуре. — Проектирование и реализация внутренних и внешних API. — Интеграция с внешними и внутренними системами. — Работа с реляционными базами данных (PostgreSQL), написание и оптимизация SQL-запросов. — Реализация бизнес-логики с учетом устойчивости, безопасности и масштабируемости. — Взаимодействие с командой архитекторов, frontend-разработчиков, аналитиков, тестировщиков и devops. — Умение работать в команде, внимание к деталям. — Участие в code review и обсуждении архитектурных решений. Требования: — Опыт коммерческой разработки на C# от 6 лет. — Уверенное знание .NET Core и принципов ООП. — Опыт работы с EF Core и PostgreSQL. — Понимание архитектуры микросервисов, CQRS и event-driven подхода. — Знание принципов REST и разработки API. — Знание принципов разработки gRPC API. — Опыт работы с брокерами сообщений. — Умение писать читаемый, сопровождаемый и покрытый тестами код. Условия: — Формат работы: гибридный. — Работа в крупнейшем медицинском холдинге. — Заработная плата по итогам собеседования. — Оформление по ТК РФ и работа на территории РФ. — Индивидуальные условия по страховке (ДМС) в клиниках Медси. — Компенсация профессиональной литературы, курсов, обучения и участия в конференциях и семинарах. — Пятидневный график работы, гибкое начало рабочего дня.

Задачи: — Разработка и поддержка backend-сервисов на Node.js; — Построение гибридной архитектуры приложения; — Внешние интеграции (email/платежные шлюзы/ и прочие); — Проектирование и реализация масштабируемых схем баз данных; — Работа с PostgreSQL для управления данными и оптимизации; — Создание надёжных REST API и микросервисной архитектуры; — Code review; — Взаимодействие с frontend-командами и DevOps-инженерами. Требования: — 4+ года опыта работы с Node.js и фреймворком NestJS или подобное; — Построение микросервисной/гибридной архитектуры приложений; — Инструменты межсервисного взаимодействия; — Владение PostgreSQL, включая сложные запросы и оптимизацию; — Опыт контейнеризации с Docker и развёртывания; — Понимание принципов проектирования RESTful API и GRPC. Будет плюсом: — Опыт в e-com; — Знание инструментов мониторинга (Prometheus, Grafana). Условия: — Формат работы: удаленно / гибрид; — Постоянная занятость, оформление по ИП; — Конкурентная заработная плата (по результатам интервью); — График работы 5/2 по 8 часов в день (09:00 – 18:00).

Задачи: — Администрировать несколько десятков виртуальных серверов компании. — Устанавливать, настраивать и сопровождать Linux-системы. — Подготавливать серверное окружение для проектов на 1С-Битрикс, Laravel, Nuxt.js и других web-технологиях. — Настраивать и сопровождать Nginx, PHP-FPM, MySQL/MariaDB, Redis, Node.js и другие серверные сервисы. — Создавать и конфигурировать виртуальные машины, управлять их ресурсами и жизненным циклом. — Выполнять миграцию проектов между серверами и инфраструктурными площадками. — Настраивать и контролировать резервное копирование и восстановление данных. — Настраивать мониторинг серверов, сервисов и ресурсов через Zabbix. — Анализировать нагрузку на CPU, RAM, дисковую подсистему, базы данных и сеть. — Диагностировать ошибки 502/504, проблемы PHP, web-сервера, базы данных, сети и других компонентов инфраструктуры. — Работать с SSH-доступами, SSL-сертификатами, DNS, firewall и VPN. — Сопровождать Docker-окружения и контейнеризированные сервисы. — Взаимодействовать с разработчиками при развертывании staging и production-сред. — Участвовать в настройке и развитии CI/CD. — Поддерживать панели управления хостингом и системы управления виртуальными машинами. — Участвовать в развитии инфраструктуры, повышении ее отказоустойчивости, безопасности и автоматизации рутинных операций. Условия: — Работа в IT-компании, которая занимается разработкой и сопровождением web-систем, мобильных приложений и собственных цифровых продуктов. — Реальная production-инфраструктура с несколькими десятками физических и виртуальных серверов. — Разнообразные технические задачи: Linux, виртуализация, web-инфраструктура, мониторинг, контейнеризация, CI/CD и Kubernetes. — Возможность самостоятельно принимать технические решения и предлагать изменения в инфраструктуре. — Возможность профессионального развития в направлении DevOps, Docker, CI/CD и Kubernetes. — Работа непосредственно с командой разработчиков и техническими специалистами. — Формат работы: in-house, офис компании в городе Костанай. — Уровень заработной платы обсуждается индивидуально в зависимости от опыта и технического уровня кандидата.

Location: Portugal Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users,  agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in  Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100  countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.  We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For Technical Advisor to join our Global Customer Support Division. In this role, you will support enterprise customers in the successful operation, optimization, and strategic use of the Creatio platform with a focus on the MEA/America/Europe region. You will act as the primary technical point of contact, developing a deep understanding of each customer’s architecture, business objectives, and system configuration. Combining strong troubleshooting expertise with a proactive, advisory approach, you will provide guidance, preventive monitoring, and technical consultations to ensure platform stability, maximize value, and support long-term customer success. Responsibilities Technical Account Ownership: Be the dedicated technical contact for assigned enterprise accounts. Ensure full visibility and ownership over all technical matters, escalations, and platform usage challenges. Escalation Case Management: Collaborate closely with Support, Product, and RCD teams to resolve and manage critical incidents, coordinate escalations, and ensure SLA compliance for technical cases. Proactive Monitoring and Risk Prevention: Continuously monitor system performance and health. Identify potential risks, inefficiencies, and bottlenecks, providing actionable recommendations to mitigate them before they impact the customer. Platform Enablement Consulting: Guide customers on platform best practices, new feature enablement, system architecture, and performance optimization. Deliver tailored recommendations that align with their business roadmap. Strategic Engagement Advocacy: Participate in QBRs and strategic reviews. Provide feedback to internal teams based on customer needs. Influence roadmap decisions through structured customer insights. Requirements 4+ years of experience in enterprise technical support, professional services, or TAM/TA roles (preferably in B2B SaaS). Experience with the Creatio platform or similar low-code/no-code solutions, as well as CRM systems or SaaS platforms, is considered a plus. Hands-on experience with APIs, integrations, SQL (as a language), cloud infrastructure (IIS server, Redis server, SQL server), and performance tuning (monitoring tools e.g. Grafana, Zabbix). Experience in managing technical relationships with enterprise customers. Ability to lead technical workshops, explain complex ideas clearly, and influence outcomes. Advanced English. Proactive, customer-first mindset with strong ownership culture. Professional competencies Platform architecture configuration: Strong understanding of platform architecture, system capabilities, deployment models (cloud/on-prem), and integrations within CRM or enterprise SaaS environments Technical troubleshooting diagnostic skills: Strong analytical mindset for investigating system issues, performance degradation, and cross-component dependencies. Preventive support mindset: Ability to proactively detect trends and prevent escalations using monitoring tools, AI alerts, and system logs. Communication stakeholder engagement: Capable of translating complex technical topics for non-technical stakeholders. Skilled in managing executive relationships. Collaboration cross-functional influence: Experienced in working alongside support, customer success, and product teams to ensure seamless delivery of services. Process and automation orientation: Familiarity with DevOps, CI/CD pipelines, and self-service enablement practices to improve scalability and efficiency. What you should expect from us Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.