Location: Abu Dhabi, UAE; Dubai, UAE; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About Bybit and this role
Bybit is one of the world's largest cryptocurrency exchanges, with teams across many countries working around the clock. Our global workplace footprint includes rented offices with local administrative support, rented offices without local administrative support, and co-working locations.
The Head of Global Workplace Operations manages and develops local team leaders across this footprint. You will ensure every location is safe, well run, cost-effective, and a place people want to come to work, maintaining consistent standards while adapting delivery to local needs and the level of on-site support available.
Mission: Give every Bybit employee a safe, productive, and welcoming workplace, run efficiently across every rented office and co-working location.
Global workplace footprint
Rented offices with local administrative support: Dubai, Abu Dhabi, Malaysia, Indonesia, Georgia, Austria, and others offices across APAC and EMEA.
Rented offices without local administrative support: Turkey, Brazil, Lithuania, and the Netherlands.
Co-working locations: Kazakhstan, Paris, Bahrain, Bangalore, and other cities across APAC and EMEA.
Key responsibilities
Office strategy and real estate
Own the global workplace strategy and space plan across rented offices and co-working locations, in partnership with Finance and business leaders.
Lead office openings, moves, expansions, and fit-outs, on time and on budget.
Support lease negotiations and renewals with Finance and Legal.
Use occupancy data and employee feedback to plan space and design better offices.
Facilities and site operations
Oversee day-to-day workplace operations through local team leaders: facilities, maintenance, front desk, mail, supplies, and amenities, as applicable to each location and operating model.
Set and enforce consistent workplace standards across all sites, with clear accountability for local team leaders and service arrangements tailored to each location.
Provide spaces that meet diverse needs, such as prayer, wellness, and parent rooms.
Enable local team leaders to support internal events and visits at each location, in partnership with the Internal Events team.
Health, safety, and security
Own workplace health and safety, including local regulatory compliance at each site.
Partner with Security and IT on physical security, access control, and visitor management.
Lead business continuity and emergency response plans for every office.
Vendors, budget, and team
Manage facilities vendors and service contracts, with clear service levels.
Own the workplace budget and drive cost discipline.
Manage, coach, and develop local team leaders across regions, setting clear objectives, decision rights, and performance expectations. Coordinate local administrators and facilities staff where available, and central support functions, vendors, or co-working providers where on-site support is limited.
Track and report on cost, service quality, and employee satisfaction with the workplace.
What success looks like in the first 12 months
Area
Outcome
Standards
Consistent workplace standards defined and in place across the full rented-office and co-working footprint
Space plan
Multi-year office space plan and budget agreed with Finance
Safety
Health, safety, and business continuity plans reviewed and tested at every site
Vendors
Facilities contracts reviewed, with service levels and cost savings where possible
Experience
Workplace satisfaction measured and improving
Team
Clear local team-leader accountability across all locations, with reporting lines, performance objectives, and support arrangements appropriate to each operating model
What you bring
Requirements
10+ years in workplace, facilities, or real estate operations, with 5+ years leading teams.
Experience managing local team leaders across multiple countries and workplace operating models, including rented offices and co-working locations.
Proven delivery of office openings, moves, or fit-out projects.
Strong knowledge of workplace health and safety and local regulations.
Track record of managing vendors, contracts, and budgets.
Excellent organization and communication skills.
Fluent English.
Preferred
Experience in fintech, crypto, financial services, or another regulated industry.
Experience with workplace tools (e.g., space planning, visitor management, or service request systems).
Facilities or safety certification (e.g., IFMA, NEBOSH).
Arabic or Mandarin is a plus.
How you lead
Operator.
You run sites well, anticipate problems, and fix them fast.
Service mindset.
You design the workplace around the people who use it.
Cost-conscious.
You spend wisely and get value from every vendor.
Safety-first.
You never compromise on the safety of our people.
Global mindset.
You respect local cultures while keeping standards consistent.
Hands-on leader. You stay connected to local team leaders, are visible across the global workplace footprint, and lead your team by example.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
seniorAbu Dhabi, UAE; Dubai, UAE; Kuala Lumpur, Malaysia
Location: Abu Dhabi, UAE; APAC - Remote; Dubai, UAE; Europe - Remote; Kuala Lumpur, Malaysia; UK - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About Bybit and this role
Bybit is one of the world's largest cryptocurrency exchanges, with a distributed workforce operating across many countries and time zones around the clock. Our people work in a fast-moving, highly regulated industry where speed, trust, and clarity matter every day.
This is a new role. As Bybit scales, how people experience the company has to be designed on purpose, not left to chance. The Head of Employee Experience & Innovation will build that experience end to end: the offices we work in, how employees hear from leadership, how we come together, and how engaged and connected people feel.
Mission
Make Bybit a place where talented people across every location feel informed, connected, and able to do their best work, and use data and new ideas, including AI, to keep improving that experience as we grow.
Key responsibilities
Employee engagement
Design and run the employee listening strategy: engagement surveys, pulse checks, lifecycle surveys, and exit insights.
Turn results into action plans with leaders, and track progress so employees see their feedback lead to change.
Shape the employee journey from onboarding to exit, removing friction at key moments.
Lead recognition programs and culture initiatives that reinforce Bybit's values.
Build community and belonging programs, including employee networks and wellbeing initiatives.
Internal events
Own the internal events calendar: all-hands, town halls, leadership offsites, team celebrations, and company milestones.
Deliver events across locations and formats (in person, hybrid, virtual) with clear goals, budgets, and measures of success.
Ensure events are inclusive and respectful of the cultural and religious diversity of our workforce.
Manage vendors, budgets, and logistics with strong cost discipline.
Internal communications
Build the internal communications strategy and editorial calendar.
Own and manage all internal communications channels: the intranet, company newsletter, all-company email, Slack or Lark channels, office digital screens, and leadership updates.
Own intranet content management end to end: content strategy, site structure, governance, publishing workflows, and keeping information accurate and current.
Set content standards and train content owners across functions so every team publishes clearly and consistently.
Partner with the CEO, executives, and the CPO on leadership messaging, change communications, and announcements.
Coordinate with Corporate Communications, Legal, and Compliance so sensitive or regulated messages are accurate and consistent.
Measure reach and understanding, and keep improving how information flows across the company.
Innovation
Bring new tools and ideas to the employee experience, including AI-enabled self-service, chat assistants, and automation of routine People processes.
Run small pilots, measure results, and scale what works.
Work with HR Technology and IT to keep the People tech stack simple, connected, and easy to use.
Leadership
Build, lead, and develop a high-performing team across the four areas above.
Own the function's budget and vendor relationships.
Serve as a member of the People Leadership Team and a trusted partner to senior business leaders.
Workplace operations
Lead the global Workplace Operations team that manages Bybit's offices in Dubai, Abu Dhabi, Malaysia, and other offices across APAC and EMEA.
Own office strategy and space planning, including openings, moves, expansions, and fit-outs, in partnership with Finance.
Set consistent workplace standards across all sites: facilities, health and safety, front desk, amenities, and spaces that support diverse needs such as prayer and wellness rooms.
Manage facilities vendors, service contracts, and office budgets with strong cost discipline.
Partner with IT, Security, and Legal on physical security, access, business continuity, and emergency response.
Use occupancy data and employee feedback to design offices people want to work in.
What success looks like in the first 12 months
Area
Outcome
Workplace operations
Consistent workplace standards across all four office locations; office space plan and budget agreed with Finance
Engagement
Company-wide listening program launched, with action plans owned by every executive
Internal events
Annual events calendar and budget set; flagship all-hands and leadership offsite delivered
Internal communications
Intranet organized with clear content owners and governance; channel strategy and editorial rhythm in place
Innovation
At least two People experience pilots (e.g., AI self-service) tested and measured
Team
Function fully staffed with clear roles and goals
What you bring
Requirements
12+ years in People, employee experience, workplace, or internal communications, with 5+ years leading teams.
Proven ownership of at least two of: multi-country workplace or office operations, employee engagement, internal communications, or large-scale internal events.
Experience managing an intranet or other internal communications platforms, including content governance.
Experience in a high-growth, global company with employees in multiple countries.
Strong analytical skills: comfortable turning survey, occupancy, and channel data into decisions.
Excellent writing and editorial judgment, including drafting for senior executives.
Track record of managing budgets and vendors.
Fluent English.
Preferred
Experience in fintech, crypto, financial services, or another regulated industry.
Experience working in the Gulf region and across Asia and Europe.
Hands-on use of AI and automation to improve employee services.
Familiarity with HRIS, engagement, and communications platforms (e.g., Workday, Culture Amp, Lark, Slack).
Arabic or Mandarin is a plus.
How you lead
Builder.
You create programs from a blank page and scale them as the company grows.
Data-driven.
You measure what matters and use it to decide where to invest.
Executive presence.
You earn the trust of the CEO and senior leaders and can push back with care.
Global mindset.
You design for many cultures, languages, and time zones, not one headquarters.
Bias for action.
You move fast, test ideas, and learn from what doesn't work.
Integrity.
You handle sensitive information and messages with discretion and judgment.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Abu Dhabi, UAE; APAC - Remote; Dubai, UAE; Europe - Remote; Kuala Lumpur, Malaysia; UK - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About Bybit and this role
Bybit is one of the world's largest cryptocurrency exchanges, with teams across many countries working around the clock. Our products, markets, and regulations change fast, so how quickly our people learn is a real competitive advantage.
This is a new role. The Head of Learning & Development will build one learning engine for the whole company: how new hires get productive, how leaders grow, how engineers and sales teams stay sharp, and how the company comes together at all-hands.
Mission:
Help every Bybit employee get up to speed fast, keep growing, and perform at their best, and build the leaders we need as we scale.
Key responsibilities
Learning & development
Build and own Bybit's global learning strategy, tied to business priorities and our values.
Design and deliver leadership development for first-time managers, senior leaders, and high-potential talent.
Build core skills programs, including communication, feedback, coaching, and decision-making.
Own required and compliance training with Legal and Compliance, ensuring completion across all regions.
Run the learning platform (LMS) and content library; blend live, digital, and on-the-job learning.
Partner with HR Business Partners on development plans, career paths, and succession.
Measure learning impact on performance, retention, and readiness, not just attendance.
Employee onboarding
Own the global onboarding program from offer acceptance through the first 90 days.
Build a consistent company onboarding experience, plus role-specific tracks for engineering, sales, operations, and leaders.
Partner with Talent Acquisition, IT, Workplace Operations, and hiring managers so day one runs smoothly in every location.
Track time-to-productivity and new-hire feedback, and keep improving the program.
All-hands
Own the company all-hands program: cadence, agenda, content, and speaker preparation.
Partner with the CEO, executives, and Internal Communications on key messages and storytelling.
Deliver all-hands across time zones and formats (in person, hybrid, virtual) so every office and team can take part.
Gather feedback after each session and raise quality and engagement over time.
Technical enablement
Partner with Engineering, Product, and Security leaders to build learning paths for technical teams.
Deliver programs on Bybit's platform and architecture, crypto and blockchain fundamentals, security practices, and new tools including AI.
Build onboarding and certification paths that get engineers productive faster.
Create a strong internal teaching culture through tech talks, documentation, and subject-matter-expert programs.
Sales enablement
Partner with Sales, Business Development, and Marketing leaders to build the sales enablement program.
Own sales onboarding and ramp plans, product and market training, and messaging certification.
Build playbooks, training content, and coaching programs for sales managers.
Work with Compliance so sales teams communicate accurately in regulated markets.
Track ramp time, win rates, and quota attainment to show impact.
Leadership
Build, lead, and develop a global team of learning, onboarding, and enablement professionals.
Own the function's budget, vendors, and learning technology.
Serve as a member of the People Leadership Team and a trusted partner to senior business leaders.
What success looks like in the first 12 months
Area
Outcome
Learning & development
Global learning strategy approved; manager development program launched for all people leaders
Onboarding
One global onboarding program live in every office, with measurable gains in new-hire experience and time-to-productivity
All-hands
Regular all-hands cadence set, with rising attendance and feedback scores
Technical enablement
Engineering onboarding path and a recurring tech-talk program in place
Sales enablement
Standard sales onboarding and ramp plan launched; ramp time tracked and improving
Team
Function fully staffed, with a single learning platform and clear budget
What you bring
Requirements
12+ years in learning & development, talent development, or enablement, with 5+ years leading teams.
Proven track record building company-wide L&D and onboarding programs from the ground up.
Hands-on experience running technical enablement, sales enablement, or both.
Experience in a high-growth, global company with employees in multiple countries.
Strong program design skills, grounded in adult learning principles.
Comfort using data to measure learning impact on business results.
Excellent facilitation and presentation skills, including with senior executives.
Fluent English.
Preferred
Experience in fintech, crypto, financial services, or another regulated industry.
Experience producing large company events or all-hands.
Hands-on use of AI tools to build and personalize learning content.
Familiarity with learning and enablement platforms (e.g., Workday Learning, Docebo, Highspot, Seismic).
Coaching certification (e.g., ICF) is a plus.
Arabic or Mandarin is a plus.
How you lead
Builder.
You create programs from a blank page and scale them as the company grows.
Business partner.
You start with business problems, not training requests.
Results-focused.
You measure impact and invest where it makes a real difference.
Executive presence.
You earn the trust of senior leaders and can coach them.
Global mindset.
You design for many cultures, languages, and time zones.
Curious learner.
You stay current on learning practice, technology, and our industry.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Remote
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
RESPONSIBILITIES
As a Data Scientist at Phantom, you’ll help shape our consumer products through rigorous analysis, experimentation, and reliable data. You’ll work closely with Product, Engineering, Design, and Growth to understand user behavior, identify opportunities, and guide product decisions.
- Analyze user journeys, activation, engagement, retention, and monetization to identify opportunities and recommend product improvements.
- Design and evaluate A/B tests, including hypotheses, success metrics, guardrails, sample sizing, and interpretation. Communicate uncertainty and distinguish observed relationships from causal effects.
- Define and maintain product metrics, and partner with Engineering to improve instrumentation and validate the data behind them.
- Build reusable analytical datasets and dbt models using SQL. Collaborate with Data Engineering on Snowflake, Dagster, and ETL pipelines to improve data quality and support analysis.
- Use Python for statistical analysis, modeling, and automation. Make your work reproducible, documented, and maintainable.
- Incorporate AI coding tools such as Codex, Claude Code, and Cursor into your workflow to accelerate development and analysis. Review and validate generated code, assumptions, and results.
- Independently lead ambiguous problems from initial question through analysis, recommendation, and measurement. Communicate clearly, challenge assumptions constructively, and influence priorities across teams.
QUALIFICATIONS
- 7+ years of experience in data science, product analytics, or a related field, with a demonstrated record of influencing product decisions.
- Strong foundation in statistics, including probability, statistical inference, hypothesis testing, regression, and sources of bias and confounding. Ability to select appropriate methods and explain their assumptions and limitations.
- Practical experience designing and analyzing A/B tests, including defining metrics, assessing statistical power, checking experiment validity, and translating results into decisions.
- Advanced SQL skills and strong proficiency in Python for data exploration, statistical analysis, and reproducible analytical workflows.
- Working knowledge of dbt, data modeling, and modern data platforms. Familiarity with orchestration tools such as Dagster and how ETL pipelines, dependencies, and refresh schedules affect downstream analysis.
- Hands-on experience using AI coding tools such as Codex, Claude Code, or Cursor in your regular workflow, with the judgment to verify correctness and maintain code quality.
- Experience partnering directly with product teams, ideally on consumer products, to understand behavior and improve activation, engagement, retention, or monetization.
- Ability to independently structure ambiguous problems, prioritize work, and communicate recommendations to technical and nontechnical partners.
- Curiosity, initiative, and a willingness to learn unfamiliar systems and follow through on useful work.
NICE TO HAVE
- Experience working with Snowflake, including querying large datasets and understanding query performance and cost.
- Experience with crypto, tokenized assets, finance, or fintech.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: Remote - Japan
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Strategic Account Executive.
About the job
This position is needed to play a key role as part of the growth strategy of Twilio Japan by growing existing customers. You will be responsible for developing a strategy to grow existing customers for Twilio, through the up-sell and cross-sell, and collaborate with internal stakeholders, such as marketing, solution engineerings, partner managers and product managers. Our customers are often application owners, product managers, line of business executives, CxO’s, Head’s of invitation, omni channel and digital strategy partners. Customer industries and segments are also spread from retail, financial services, manufacturing, transportation, public sectors, independent software vendors, system integrators and fast moving technology startups
Responsibilities
In this role, you’ll:
Develop and implement a comprehensive territory plan, winning strategy for target accounts, execute and adjust plan and priorities to maximize results of growing existing customers and its business.
Collaborate with internal stakeholders, align shared goals and strategy and obtain support from them
Forecast the business, including revenue, opportunities with expected annual run-rate business size and timing of ramping, incremental annual commitment values, strategic activations of key cross-sell product, sales funnel management, systematic follow up and discipline by utilizing SFDC and its supplement tools as source of truth for business and its pipelines.
Be an active spokesperson for Twilio Mission, Vision and Value, Corporate Story to our customers, potential customers, and any external partners who collaborate.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years of combined experience in high-touch sales experience for Japanese customers with native level Japanese language communication
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Demonstrated track record of growth of business, growth strategy development and execution.
Challenger mindset with appetite to acquire new business and customers
Record of delivering market driven results, especially to scale and enterprise customers
Capable to understand English as business level and communicate in writings
Desired:
Deep experience working with telecom companies, carriers, or global communications platforms
Software, SaaS, CPaaS or CCaaS experience with AI capabilities
Fluent verbal communication in English
Cloud Technology Sales - IaaS/PaaS, virtualization, security
Experience working with/at System Integrators, Resell and Value-Added resellers to drive large and broad customer coverage with external partner organizations
Location
This role will be remote, and based in Japan.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately up to 50% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue.
In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event.
What you'll do
Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model.
Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables.
Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone.
Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer.
Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention.
Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps.
Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution.
Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations.
What you'll bring
Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company.
A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans.
Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership.
The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams.
Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations.
Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms.
Availability for on-call coverage supporting executive escalations as part of a globally distributed team.
Nice to have:
Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting.
About the team
The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bangkok
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE.
As Failure Analysis Lead, you will be the person who answers the critical question: why did this fail? When a collar dies in our ongoing reliability stress screening, or a batch shows unexpected yield loss on the production line, you will be the person who opens it up, gathers the data, and finds the truth. You will work hands-on with a small team of dedicated technicians, systematically investigating failure modes, forming and testing hypotheses, and translating findings into concrete recommendations that flow back to our production and hardware design teams.
Every failure contains information, and your job is to extract that information rigorously and turn it into action: changes to processes, components, test coverage, or design. The right person for this role will be deeply curious, methodical, and comfortable working in ambiguity.
You will be embedded at our contract manufacturer in Thailand, whilst working closely with the Halter Production team and connected directly to hardware design engineers in New Zealand. You will be a critical link in the feedback loop that keeps our product reliable and improving.
This role is based on-site at our manufacturing facility in Thailand. Candidates must be able to work in Thailand on a full-time basis. Thai nationals are strongly encouraged to apply. Regular interaction with our engineering team in New Zealand will be required, with occasional travel.
WHAT YOU’LL OWN.
Failure Investigation
- Own the end-to-end analysis of all hardware failures from reliability testing, production line yield losses, and any other source in the factory.
- Conduct structured, first-principles investigations: physical teardown, electrical measurement, data analysis, and hypothesis testing.
- Work to distinguish between random defects, systematic process issues, design weaknesses, and component quality problems.
- Own the failure analysis backlog: ensure every failure that requires investigation is triaged, tracked, and resolved to a conclusion.
Root Cause Analysis & Documentation
- Develop clear failure hypotheses and design experiments to validate or disprove them.
- Document findings with precision in Notion and create structured debug processes to scale up the team of technicians.
- Maintain a structured failure database that builds institutional knowledge over time.
Feedback to Production & Design
- Translate failure analysis findings into evidenced recommendations provided to Production Engineering, Design Engineering, Supplier Quality, or the Contract Manufacturer.
- Raise issues early when failure trends suggest systemic risk, and support the escalation process where needed.
Managing the Technician Team
- Direct and coordinate a small team of technicians embedded at Calcomp, assigning debug tasks, maintaining quality of data collection, and developing their technical capability.
- Set clear standards for how failures are handled, measured, and recorded, and maintain those standards consistently.
- Build a well-organised, well-equipped failure analysis workflow at the factory.
Reliability Monitoring
- Monitor HASS testing and results to identify trends, outliers, and emerging failure modes.
- Contribute to ongoing reliability improvement by connecting data from HASS, production yield, and field returns into a coherent picture of product health.
WHO YOU ARE.
Must-haves
- A degree in Electrical Engineering, Electronics, Mechatronics, or a related field, with hands-on experience in hardware failure analysis or reliability engineering.
- Strong practical skills in electronics debugging and experience in investigating hardware failures systematically.
- High proficiency in written and spoken English.
- Strong documentation discipline.
- Comfortable working independently and driving your own workload without close supervision.
Strong advantage
- Experience in high-volume electronics manufacturing and/or working alongside a contract manufacturer.
- Familiarity with reliability testing methodologies: HASS, HALT, thermal cycling, or accelerated life testing.
- Background in fields where product reliability is non-negotiable.
- Experience working with international engineering teams across time zones.
- Ability to read and interpret test data analytically: you know the difference between a statistically meaningful trend and noise.
WHY THIS JOB?
Failure analysis is one of the most valuable functions in hardware. The insights you generate directly determine whether we ship a reliable product or not, and they feed directly into design and process decisions that affect all collars we make from that point forward.
You will be connected to a world-class hardware engineering team that wants to know what you find, and who will act on it. We care deeply about understanding our product and this role is a critical part of the feedback loop that enables us to build better and better hardware.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Sydney, New South Wales, Australia, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Field operations is where strategy meets execution at Fivetran + dbt Labs. This senior role sits at the heart of how our APJ go-to-market engine is planned, measured, and improved, partnering directly with regional sales leadership to shape where we play, how we allocate capacity, and how we turn pipeline into revenue. You will own the operating cadence that keeps the region on plan and the analysis that turns performance data into the decisions leadership acts on.
This is a role for someone who wants to shape how a high-growth business is run, not just report on it. You will operate with real autonomy: bringing rigour to how we plan, sharpening the weekly rhythm of the business, and building the processes that let APJ scale. If you think commercially, act like an owner, and want a seat close to where the decisions get made, this is for you.
This is a full-time position based out of either Singapore or Sydney office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You'll Use
Clari, Salesforce, Omni, Looker (or similar BI tools such as Tableau, Hex), SQL/SOQL, advanced spreadsheet modelling and presentation skills (Google suite), Claude, ChatGPT, Gemini and other market leading ai tools
What You'll Do
Strategy and go-to-market planning
Contribute to and, over time, own core GTM planning cycles across quota setting, territory design, and financial / capacity planning, in partnership with sales leadership and finance.
Translate top-down targets into workable, bottoms-up plans that reps and managers trust.
Business reviews and insight
Prepare and drive QBRs and other business reviews, turning data into a clear narrative of what’s working, what isn’t, and what to do next.
Go beyond reporting: surface the “so what” and translate insight into concrete, owned actions.
Running the day-to-day
Lead the weekly operating rhythm: forecast calls, pipeline reviews, and inspection of deal health and hygiene.
Keep the leadership team on top of the number with accurate, timely, decision-ready analysis.
Process and systems
Improve the machine, not just run it. Build scalable, repeatable processes where none exist and remove manual, error-prone work.
Act as a power user of our core stack (Salesforce, Omni, Looker) and raise the bar on data quality and pipeline hygiene across the region.
Put AI to work in the operation: find practical ways to automate analysis, accelerate reporting, and sharpen decision-making, and help the wider team adopt what works.
Skills We're Looking For
Proven experience in a sales, revenue, or field operations role in a high-growth B2B SaaS or technology business, with comfort building the first version of something where no process exists in a fast-moving environment.
Hands-on command of GTM planning components (quota, territory, and financial / capacity planning), even if you haven’t yet owned all three end-to-end.
Strong analytical toolkit: advanced spreadsheet modelling, fluency in a BI tool (Omni, Looker, Tableau or similar), and comfort working directly in a CRM (Salesforce). SQL is a strong plus.
A track record of turning data into insight into action: you tell the story, not just build the report
Genuine commercial and SaaS acumen: pipeline coverage, conversion and win rates, forecasting, ARR and retention are second nature
Ability to influence senior stakeholders without authority: you can move sales leaders, finance and marketing and other cross functional partners without managing any of them.
A clear point of view on the role AI can play in a modern GTM engine, backed by practical examples of how you have already built skills and applied it to your own work, not just theory
Bonus Skills
SQL/SOQL and experience working with a modern data stack (dbt itself a plus).
Experience supporting a multi-country region across markets and segments.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
What You Would Do Here:
Our focus is getting the best people to work at Cloudflare and then allowing them to do their best work. We are looking for a passionate and detail-oriented People Operations Specialist to join our team and champion this mission within the APJC region. In this vital role, you will be the first point of contact for our employees, ensuring their journey is smooth and positive. You will be instrumental in creating a seamless experience by resolving inquiries, managing data with precision, and ensuring our People processes are efficient and effective. This is an exciting opportunity to provide exceptional support to our internal teams and contribute to building a world-class employee experience as our organization expands.
Responsibilities
Champion key employee lifecycle process:
Take ownership of end-to-end employee lifecycle processes across APJC, including onboarding, internal transfers, organizational changes, and offboarding, ensuring a smooth, consistent, and positive experience for employees throughout the APJC region.
Be a subject-matter expert for employee inquiries:
Provide timely, high-quality support to employee inquiries through Zendesk. Act as a trusted liaison between employees and People/Payroll teams, resolving issues efficiently with empathy and accuracy.
Elevate the employee experience through cross-functional collaboration:
Act as a proactive liaison between employees and specialized teams such as Payroll, Benefits, and Legal to address and resolve complex issues efficiently and effectively.
Ensure data integrity and governance:
Maintain and update employee records across People/Payroll systems, performing regular and ad hoc audits to guarantee 100% data accuracy and compliance with regulatory requirements.
Drive continuous improvement and operational excellence:
Analyze employee feedback and process metrics to identify opportunities for process enhancements. Partner with regional teams to implement scalable solutions that improve the overall People Operations function across APJC.
Support strategic HR initiatives and projects:
Contribute to HR system implementations, vendor management, and regional programs such as annual performance and compensation cycles, benefits enrollment, and year-end Payroll preparation, making them easy to understand and navigate for our employees.
Skills/experience
2+ years in HR administration and comfortable handling sensitive employee information with discretion.
Highly organized with strong attention to detail, excellent problem-solving abilities, and effective time management skills.
Proficient in working with data and skilled in Excel or Google Sheets for analysis and reporting.
Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service.
Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region.
Adaptable and thrives in a fast-paced, dynamic environment, with the ability to manage shifting priorities efficiently.
Familiarity with Workday or Zendesk would be an advantage.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
What You Would Do Here:
Our focus is getting the best people to work at Cloudflare and then allowing them to do their best work. We are looking for a passionate and detail-oriented People Operations Specialist to join our team and champion this mission within the APJC region. In this vital role, you will be the first point of contact for our employees, ensuring their journey is smooth and positive. You will be instrumental in creating a seamless experience by resolving inquiries, managing data with precision, and ensuring our People processes are efficient and effective. This is an exciting opportunity to provide exceptional support to our internal teams and contribute to building a world-class employee experience as our organization expands.
Responsibilities
Champion key employee lifecycle process:
Take ownership of end-to-end employee lifecycle processes across APJC, including onboarding, internal transfers, organizational changes, and offboarding, ensuring a smooth, consistent, and positive experience for employees throughout the APJC region.
Be a subject-matter expert for employee inquiries:
Provide timely, high-quality support to employee inquiries through Zendesk. Act as a trusted liaison between employees and People/Payroll teams, resolving issues efficiently with empathy and accuracy.
Elevate the employee experience through cross-functional collaboration:
Act as a proactive liaison between employees and specialized teams such as Payroll, Benefits, and Legal to address and resolve complex issues efficiently and effectively.
Ensure data integrity and governance:
Maintain and update employee records across People/Payroll systems, performing regular and ad hoc audits to guarantee 100% data accuracy and compliance with regulatory requirements.
Drive continuous improvement and operational excellence:
Analyze employee feedback and process metrics to identify opportunities for process enhancements. Partner with regional teams to implement scalable solutions that improve the overall People Operations function across APJC.
Support strategic HR initiatives and projects:
Contribute to HR system implementations, vendor management, and regional programs such as annual performance and compensation cycles, benefits enrollment, and year-end Payroll preparation, making them easy to understand and navigate for our employees.
Skills/experience
2+ years in HR administration and comfortable handling sensitive employee information with discretion.
Highly organized with strong attention to detail, excellent problem-solving abilities, and effective time management skills.
Proficient in working with data and skilled in Excel or Google Sheets for analysis and reporting.
Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service.
Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region.
Adaptable and thrives in a fast-paced, dynamic environment, with the ability to manage shifting priorities efficiently.
Familiarity with Workday or Zendesk would be an advantage.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Please note: This role will require you to be based in Bengaluru.
About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
Based in India (Bengaluru), you will drive sales into commercial and enterprise accounts across Karnataka and South India for Cloudflare’s solutions. Your strategic selling activities will include "hunter" type activities to proactively penetrate target named accounts, detailed account planning, focused relationship building and leading effective sales campaigns to successful closure of high-value, multi-product architectural transformations.
The ideal candidate will possess both a major account sales background in technology solutions, primarily software and cloud-based, that enables them to drive engagement with senior level decision makers (CISOs, CTOs, VPs of Engineering) within Cloudflare’s target customers. Industry experience selling into Digital Natives, IT/ITES, SaaS scale-ups, and other Enterprise verticals is desired in this role. You must be capable of orchestrating complex six-figure ($100K+) expansions encompassing Zero Trust/SASE, Developer Platforms (Workers/R2), and Application Security.
As an Account Executive, you'll be responsible for developing and executing against a Sales strategy/plan for assigned vertical or accounts, as well as driving large account sales into India markets to achieve revenue targets. Therefore, you must have a strong network of contacts with decision makers in enterprise accounts across the region, and have experience selling complex solutions to these accounts. You will have an intuitive understanding and experience with the key business and technical needs of these large accounts and will create and deliver compelling value propositions to them for Cloudflare solutions, specifically targeting competitive displacements of Cybersecurity SaaS like Akamai, AWS, Azure, GCP, legacy appliances, Zscaler, or Cisco Umbrella.
Additional responsibilities will include
Manage complex contract negotiations for high-AOV, multi-product enterprise deals
Maintain a robust sales pipeline through proactive outbound targeting and whitespace mining within your installed base
Develop long-term strategic relationships with key accounts to convert variable usage into committed enterprise contracts
Collaborate closely with the regional partner ecosystem (e.g., Tech Data, Softcell) to accelerate deal velocity
< 50% travel
Examples of desirable skills, knowledge and experience
Bachelor's degree required
Fluent in English
Relevant direct experience, track record, and relationships within corporate enterprise accounts in the India market (specifically Karnataka and South India)
Minimum 10 years of direct B2B selling experience, preferably managing internet, cloud, and security accounts
Direct experience selling network security, Zero Trust/SASE (Cloudflare One), and/or CDN / Application Security solutions preferred
Proven track record of executing competitive takeout campaigns against legacy hardware and cloud point solutions
Prior experience being part of an early sales team helping drive traction in India market for a US-based SaaS company highly preferred
Experience managing longer, complex sales cycles and cross-functional evaluations
Basic understanding of computer networking, cloud architectures, and “how the internet works”
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
Strong interpersonal communication (verbal and written) and organisational skills
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced dynamic environment
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Almaty, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is a Finnish technology company and we’re best known for our food delivery platform. In 2014, we started with restaurant food delivery in Helsinki, Finland. Today, we're in the delivery of (almost) everything, our platform is available in 30+ countries and used by more than 50 million consumers, and our diverse and talented team is already over 14,000 strong. From day one, we built our tech with scaling in mind. This allows us to operate efficiently across small countries and even small cities. Now, together with DoorDash, we’re building a global leader in our industry.
The role you are looking at is a part of
Wolt Market -
our very own grocery stores
that deliver unprecedented convenience and world leading customer experience. People across 21 countries can order their groceries and have them delivered to their doorstep at lightspeed!
Job summary, basic purpose of the role:
The Category Manager is responsible for building and managing the assortment and trading plan including pricing and promotions, as well as building relationships with suppliers and managing the category performance in Kazakhstan. The Category Manager has full ownership of category performance across assigned categories.
This role drives commercial results by combining strong analytical capabilities with hands-on execution and supplier collaboration.
The role operates fully as an individual contributor with complete ownership of assigned categories.
The role collaborates closely with regional commercial stakeholders to ensure alignment on priorities, best practices, and performance standards.
What You’ll Be Doing
Having full ownership of assigned category performance, including forecasting, monitoring, and reporting on the business.
Contributing to driving projects and trading strategy to achieve business goals.
Defining and continuously updating the assortment at store level to meet customer needs and optimise order economics.
Leading effective negotiations with suppliers to establish joint goals, improve cost structure, and sustainably grow the P&L.
Influencing category design, contributing to new product groups, and improving customer experience to deliver growth.
Creating business plans for new opportunities and developing and executing project plans incorporating merchandising and pricing strategies.
Working cross functionally with counterparts in stock management, content, operations, marketing, finance, and retail systems to operate and grow the business.
Continually improving and automating manual processes to enable the team to scale better as the business grows.
Identifying performance gaps and implementing corrective actions to improve availability, sell through, margin, and waste.
What You’ll Need to Thrive
Experience in grocery retail, category management, key account management, consulting, or a similar commercial environment with a proven track record of delivering results ideally with strong exposure to
Grocery Categories.
.
Strong experience in supplier negotiations and commercial planning.
Strong analytical skills and ability to translate data into actionable insights.
Ability to think both strategically and operationally with high attention to detail.
Strong communication skills and experience negotiating with internal and external stakeholders.
Excellent skills in G Suite or MS Office (especially Excel).
Professional proficiency in English and Russian.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- As Sierra's first Physical Security Lead, you will build and own our global physical security program from the ground up, protecting our people, offices, events, and information as we grow across North America, Europe, and Asia. You'll partner closely with Workplace Technology, IT Engineering, Workplace, Security Engineering, People, and Legal, and set the strategy, standards, and operating model for the function as it scales.
- Program strategy and standards: Assess risk across every Sierra site and set a global baseline for physical security, including policies, standards, and site-tier requirements, prioritized into a practical roadmap with a budget and clear metrics.
- Access control and security systems: Own the strategy and governance for badge access, video, intrusion detection, and visitor management, in partnership with Workplace Technology, who operate our office access and network systems. Make sure access follows least privilege, is reviewed regularly, and is removed promptly when people leave. Make sure these systems are monitored and have backup power.
- Office openings and build-outs: Define security requirements for new offices and build-outs as we open new sites, and partner with Workplace, landlords, architects, and integrators from design through commissioning.
- Sensitive spaces, insider risk, and threat assessment: Secure executive areas, boardrooms, and conference rooms where confidential customer and company discussions happen, including technical surveillance countermeasures (TSCM) sweeps, recording-device policies, and controls for hosting visitors and guests. Build a workplace violence prevention and behavioral threat assessment program with People and Legal, and partner with Security Engineering and IT Engineering on insider risk so that physical and digital signals are reviewed together.
- Policy, compliance, and customer trust: Own Sierra's Physical Security Policy and the physical controls behind our compliance programs. Represent physical security in customer security assessments and audits, and drive findings to closure.
- Incident response and emergency preparedness: Own physical security incident response, investigations, and emergency plans for every office. Run drills and tabletop exercises, and set up monitoring and escalation through an in-house function or a GSOC partner. Issue safety advisories and coordinate with building security and local authorities when employees are at risk near our offices.
- Events, executives, and travel: Plan security for all-hands meetings, customer events, and off-sites. Coordinate executive protection and travel risk management with trusted vendors, and own guard and security services contracts across our sites, including post orders, staffing, and performance.
WHAT YOU'LL BRING
- Experience: 8+ years in corporate physical security, global security, or security operations, including building or substantially scaling a program at a fast-growing technology company. Law enforcement, military, or government experience is valued alongside corporate experience.
- Program building: A track record of standing up a physical security function at an early stage, including policies, vendors, budget, metrics, and team, with sound judgment about what to tackle first.
- Security systems: Hands-on experience with modern, cloud-based access control, video, and visitor management platforms (for example Verkada, Brivo, Avigilon Alta, Genetec, or Envoy), and how they integrate with identity systems such as Okta.
- Risk and threat assessment: Experience conducting site risk assessments, threat assessments, and investigations, and handling sensitive matters with discretion alongside People and Legal teams.
- Incident leadership: Calm, decisive leadership during incidents and emergencies, including serving as incident lead and running after-action reviews.
- Multi-site and international: Experience securing offices across multiple regions, including Europe and Asia, and managing guard, integrator, and executive protection vendors.
- Partnership and communication: Able to build security programs that employees welcome rather than work around, and to explain risk clearly to executives, engineers, and building partners.
- Work model: This role is based in our San Francisco office, with regular travel to our other offices.
EVEN BETTER…
- Professional certifications such as ASIS PSP or CPP.
- Experience running TSCM programs or protecting sensitive R&D or AI research environments.
- Experience with GSOC operations, mass notification, or travel risk management platforms.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About The Role
The next chapter of Ramp's growth runs straight through the customers we already have: 80,000+ finance teams who adopted us for one thing and haven't yet seen what the rest of the platform can do for them. Account Management owns that opportunity - and this role owns the team building the motion to capture it.
You'll lead a group of 5-8 Account Managers, each carrying a book of ~3,000 emerging and SMB customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment.
What You’ll Do
- Build and run a high-performing team of 5-8 Account Managers - setting the bar for culture, morale, and daily execution.
- Understand where to prioritize your teams time. Engage directly with AMs to identify and break into top accounts, especially where trust is being built or repaired.
- Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals. Forecast your business to senior leadership on a weekly cadence.
- Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work.
- Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team.
- Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales.
- Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes.
What You’ll Need
- Minimum 2+ years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory)
- Minimum 1+ years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory)
- Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies
- A genuine passion for hiring, with a thoughtful approach to team planning and development
- Ability to articulate contractual, technical, and financial value to customers, including executive leaders
- Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions
- Strong collaboration and influencing skills, backed by excellent communication and presentation ability
- High agency and adaptability - no two days are the same, and the only constant is change
- A desire and willingness to jump headfirst into complex, challenging problems for the good of the business.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Oversee the Executive Business Center's four meeting rooms, keeping the space welcoming and ready for executive briefings, select internal meetings, and events.
- Manage the calendar and booking process, resolving scheduling conflicts and coordinating overflow with the co-CEOs’ EAs.
- Prepare for each visit by understanding who’s attending, the meeting objectives, and any room or hospitality needs.
- Partner with Sales and Agent Development on meeting logistics, while hosts remain responsible for the customer experience end-to-end, including food and beverage orders.
- Serve as the main internal contact for booking requirements and space guidelines, helping teams find alternative rooms when needed.
- Coordinate room setup, resets, and onsite coverage, working with Workplace and IT to keep meetings running smoothly.
- Refine the booking process to capture meeting needs up front and maintain an accurate calendar.
WHAT YOU'LL BRING
- 2–4 years of experience in high-touch events, executive administrative support, premium hospitality, or customer facing environments.
- Excellent attention to detail, verbal and written communication skills, and confidence working with C-level executives.
- Strong organization and time management, with the ability to balance shifting agendas and competing priorities.
- A calm, proactive approach to anticipating needs and solving problems.
- Sound judgment and discretion with sensitive customer and executive information.
- A warm, service-oriented approach and confidence in communicating space guidelines.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote, New York, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Principal Partner Solutions Architect (GSI) to be Fivetran + dbt Labs' global technical advisor to our priority Global Systems Integrators (GSIs) — comfortable operating at executive level, leading the conversation, and directing execution of the joint business plan by combining technical depth with business insight. You are the ecosystem peer to the GSI's lead architects and delivery leads. You will own the technical capability, overarching solution architecture, and multi-year bets of the GSI partnership you support.
This role partners closely with the global alliance leads for these GSIs to articulate the true total value of each technical solution and execute impactful engagements across regions and countries. Functionally, the role sits at the intersection of field engineering, product management, and partnerships. Your closest counterparts are the GSI's practice and delivery leadership, the regional Partner Solutions Architects and Partnerships teams who run the day-to-day motion, and product managers across both Fivetran and dbt Labs. Operating at the Principal level, you will report directly to the Global Head of Partner Solutions Architecture.
This is a full-time position based in the US.
What You’ll Do
Build a trusted advisory relationship with priority GSIs and engage with their senior technical stakeholders and practice leads to secure multi-year technology bets with Fivetran and dbt Labs.
Own the joint technical narrative and capability messaging for the combined Fivetran + dbt Labs platform as it applies to this GSI's delivery practice — reference architectures, integration patterns, and the joint value story their consultants use with mutual customers.
Provide domain expertise around modern data platforms and enterprise technology, and effectively promote Fivetran + dbt Labs with partners, at conferences, and online.
Make recommendations on integration strategies, partner-side enterprise architectures, platforms, and application infrastructure required to successfully implement complete solutions for complex GSI mega-agreements.
Maintain a single, current view of integration state, gaps, and opportunities across the combined platform (ingestion, transformation, semantic layer, catalog/metadata, agent and MCP interfaces) as it affects this GSI's delivery methodology, and collaborate with Product to drive the right outcomes.
Co-develop intellectual property with GSI partners — enterprise-grade, replicable joint solutions and accelerators built with product management and technical teams — and evangelize that IP with partners, customers, and the field to drive adoption.
Run the standing technical cadence with the GSI's practice and delivery leadership as their primary technical counterpart.
Drive and influence GSI audiences, identify expansion engagements within partner accounts, and ensure accelerated agreement velocity with zero partner-delivery escalations on GSI-led mega-agreements.
Partner with the regional Partner Solutions Architects and Partnerships organization so the global GSI relationship turns into regional execution, and so they can run the motion without you in the room.
Travel to partner and customer sites, conferences, and other related events as needed.
Skills We’re Looking For
Direct experience with technology and/or systems integrator alliances, or having sat on the delivery/practice side of a GSI or similar consulting organization — with a track record of shaping and scalingtechnical partner GTM.
10+ years of experience as an enterprise/solutions architect or in an equivalent customer- and partner-facing role.
Fluency across the modern data stack (ingestion, transformation, orchestration, warehouses/lakehouses, semantic layers, catalogs, BI, and the agent/MCP layer) and the ability to explain how the pieces fit for a systems integrator's delivery practice.
A demonstrable understanding of how GSIs operate, build, deploy and monetise Intellectual Property with technology partners.
Experience engaging with, and presenting to, senior technical stakeholders and executive leaders, with the business acumen to translate technical solutions into partner and customer value.
Experience with modern AI paradigms, generative AI, and data technologies, including experience evaluating and reviewing technical solutions.
Ability to drive and influence GSI audiences, identify expansion engagements within partner accounts, and ensure accelerated agreement velocity with zero partner-delivery escalations on GSI-led mega-agreements.
Ability to deliver results and work cross-functionally to position and orchestrate joint solutions spanning multiple products
Bonus Skills
Verticalized knowledge of data and analytics technology solutions, with the ability to learn and work with new and emerging tools, methodologies, and platforms.
Experience with structured enterprise architecture practices, hybrid deployments, and on-premise-to-cloud migration roadmaps.
Ability to influence product roadmap: gathering requirements from a partner, building a prioritization case, and getting it accepted by product leadership.
Hands-on experience with dbt and with Fivetran.
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
OTE (On Target Earning)
$239,446.04
—
$332,562.90 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Tokyo, Japan
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
We are looking for a Onboarding Enablement Manager, APAC to play a key role in enhancing our sales productivity in our APAC region. This role will design, deliver, and continuously improve sales onboarding for our new hires. You will work closely with sales leadership, enablement, and product marketing to ensure our field salesforce is equipped with the skills, tools, and knowledge needed to achieve revenue targets and drive customer success.
WHAT YOU'LL ACHIEVE
- Lead APAC Sales & Success onboarding by facilitating Notion’s Sales Bootcamp for new hires across the region
- Own the APAC Onboarding Calendar end-to-end, ensuring a consistent, well-sequenced new-hire experience
- Establish a clear communication cadence with APAC frontline leaders, setting expectations and ensuring visibility into each new hire’s onboarding plan and progress
- Partner with APAC Sales Leadership, Enablement and Revenue Operations to iterate on and deliver high-impact live sessions with clear objectives and strong SME alignment that is aligned to the global program and tailored for regional nuances (Korea, Japan, and APACx)
- Operationalize the pre-work, certifications, and continued learning path so assignments land at the right time and reinforce on-the-job performance
- Measure onboarding effectiveness through qualitative inputs (e.g., surveys), and translate insights into clear recommendations and iteration plans
- Create engaging, multimodal learning experiences (AI-assisted content, short-form video, podcasts, and activity-based materials) that help sellers succeed in their segment and reach their full potential with Notion
- Embed and reinforce Notion’s culture, product value, and customer-first mindset across all field enablement programs
SKILLS YOU'LL NEED TO BRING
- 4+ years of SaaS sales experience
- Including:
- 2+ years full cycle selling
- Demonstrate agency to lead enablement within team
- Strong executive presence, with excellent written and verbal communication skills and stakeholder management abilities
- Clear understanding of B2B sales cycles, strategies, and buyers—ideally product-led growth, sales-led growth journeys, and enterprise sales
- Proficiency and ability to coach proven sales methodologies, including MEDDPICC, core sales competencies, and Command of the Message with practicality
- Self-motivated problem solver who excels in ambiguous situations and takes complete ownership of projects
- Creative thinker able to build engaging, outcome-focused content that drives behavioral change
- Coaching mindset with high empathy for new hires and current sellers, driving effective change by challenging perspectives and focusing the team on value-based conversations
- Proactive by nature, takes decisive action when identifying skill gaps or risks that could impact the success of enablement initiatives
- Culture carrier, with a strong ability and desire to roll up their sleeves and make an impact in a high-growth environment
- Fluency in Japanese and business-level in English
NICE TO HAVES:
- Fluency in Korean
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Bybit is one of the world's largest cryptocurrency exchanges, with a distributed workforce operating across many countries and time zones around the clock; You design for many cultures, languages, and time zones, not one headquarters; APAC - Remote
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