Location: Worldwide
Workplace: hybrid
Shop Manager
Reports to : Shipboard Operations Manager
Job description:
· Leads, coaches, and mentors shop staff with the support of Shop Assistant Manager, while ensuring regular presence on the shop floor.
· Analyzes and understand sales figures, guest needs, identify shopping trends, and areas of deficiency in staff performance, product assortment, or other areas impacting sales and recommends execution of strategy for improvement to corporate office.
· Motivates and coaches shop staff to achieve or exceed sales targets, promotional targets, and high quality retailing standards.
· Ensures the shops are hitting sales targets and meeting performance expectations.
· Prepares promotional planner and event schedule to drive product sales and guest traffic, in partnership with corporate marketing team and Cruise Director to identify cross promotional opportunities and to promote scheduled shop promotions.
· Develops strong relationships with ship’s leadership team, other shipboard vendors and cruise partner staff to execute events and drive guest traffic to store.
· Provides guidance and coaching to shop staff about their performance, on a regular basis, including evaluating performance and taking disciplinary action in accordance with Heinemann standards by partnering closely with corporate HR.
· Trains shop staff on Heinemann’s standards, product knowledge, selling techniques, asset protection and guest service.
· Responsibility for oversight of the receiving process in compliance with Heinemann process, and managing inventory emphasis on asset protection, counts and stock control through the Assistant Manager
· and Inventory Specialist.
· Maintains inventory oversight, tracking of the inventory balances, and leading discrepancy investigation process.
· Maintains excellent visual merchandising standards with high-converting displays; optimize retail sales space for maximum revenue.
· Handles guests’ complaints and queries.
· Must be prepared to multitask and take on additional duties as needed (including vessel safety duties).
Profile:
· At least 2 years’ shipboard retail experience in the Shop Manager position, or 4 years’ experience as a shipboard Assistant Shop Manager, required.
· Excellent ability to identify guest needs and preferences, while possessing excellent customer service skills.
· Excellent ability to identify staff performance issues and decline in morale. Ability to coach and mentor staff.
· Ability to analyze sales figures and trends and recommend strategy based on analysis.
· Fluent in English, oral and written. Ability to speak multiple languages preferred, but not required.
· High School graduation certificate.
· Strong customer service, communication and negotiation skills.
· Knowledge of products
· Knowledge of inventory techniques.
· Ability to stand for extended periods of time and move boxes weighing up to 50lbs.
Length of contract:
4 Months on / 2 Months off
Location: Baku
Workplace: remote
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Qualifications & Skills:
4 to 7 years of experience as a DevOps/SRE/Platform engineer
Extensive experience with Linux
Extensive experience with container orchestration using Kubernetes
Experience with Self-hosted Kubernetes clusters administration
GCP or AWS cloud experience
Experience with Infrastructure-as-Code tooling
Experience with Python / Bash scripting
Experience with observability tools
Experience with CI/CD
Excellent interpersonal communication skills
Strong communication skills
Strong analytical and problem-solving skills
Responsibilities
Manage Kubernetes clusters (self-hosted or cloud-based)
Implement and maintenance infrastructure in the cloud
Managing Linux servers, web servers and application servers
Configuration management (puppet, ansible)
Manage Infrastructure as a code (terraform/terragrunt)
Troubleshooting
Nice to Have:
IT professional certifications are not required, but it will be a plus
Kubernetes (CKA, CKS)
Google Cloud Platform or AWS
HashiCorp (Terraform Associate, Vault Associate)
Linux (LFCS, LFCE, RHCSA, RHCE)
Puppet or Ansible certifications
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Location: Global Anywhere
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role
As a Senior Software Engineer on the Platform team, you will build and own the frameworks, tooling, and CI/CD infrastructure that let Alpaca’s engineers ship new features quickly and reliably. This is a software engineering role at its core: you will spend most of your time writing Go, designing automated test frameworks, and digging into application code and Kubernetes when needed. Just as importantly, you will help redefine how we use AI to raise the bar on quality - leveraging LLMs and AI-driven tooling to generate tests, catch regressions before they ship, and turn every incident into durable, automated coverage. We are looking for engineers who treat quality as an engineering discipline and see AI as a force multiplier for it - people who build the systems that make testing fast, reliable, and effortless for the teams that depend on them.
Things You Get To Do
Design and build automated test frameworks across our REST and gRPC API surface.
Leverage AI and LLM-based tooling to accelerate test generation, harden regression coverage, and turn production incidents into automated tests - embedding these practices into the frameworks the whole engineering org relies on.
Build and maintain CI/CD pipelines - we use a mix of GitHub Actions and Google Cloud Build.
Design and execute load, stress, and scalability tests to ensure our platform can handle growing demand.
Introduce chaos engineering practices - designing fault-injection and resilience experiments that surface failure modes before our customers do.
Standardize tooling and infrastructure to improve the day-to-day developer experience.
Partner with other teams to raise test coverage, reliability, and speed across services.
Dig into application code to root-cause failures and drive fixes to completion.
Mentor and guide product engineers, fostering a culture of quality and continuous improvement.
Who You Are (Must-Haves)
You have 5+ years of experience as a software engineer building and maintaining production systems.
You have written code in strongly typed languages and have at least 1 year of experience with Go.
You are fluent with AI-assisted engineering - you actively use LLM-based tools in your workflow and have a clear point of view on where they elevate quality (and where they don’t).
You have built and maintained CI pipelines before - ideally with GitHub Actions or Google Cloud Build.
You have designed and built automated test frameworks, and you understand the challenges microservices pose for reliable integration and end-to-end testing.
You are familiar with Kubernetes beyond the basics - you can write a Helm chart for a new service with relative ease, you understand best practices around security, and you have prior job experience or certifications to prove this.
You have worked at a startup before - you understand that things don’t always go according to plan, that there is significant technical debt, that some tasks just need to be done, and that sometimes there are no processes or documentation to guide your hand.
You are not afraid of taking a task from start to finish - gathering requirements, figuring out and implementing the best technical solution, then deploying and monitoring the results.
Who You Might Be (Bonus Points)
You have used AI/LLM tooling to build QA automation - test generation, flaky-test triage, or incident-to-regression pipelines - and can speak to what worked and what didn’t.
You have written code in Python or TypeScript, and can build efficient Dockerfiles and secure container images.
You have implemented load tests with k6 (REST) and ghz (gRPC) and have experience analyzing pprof/trace output.
You have done IaC deployments with Argo CD or Terraform, or have used Google Cloud Platform and Google Kubernetes Engine before. You are familiar with Tilt and have written a Kubernetes Operator before.
You have practiced chaos engineering - running fault-injection or resilience experiments with tools like Chaos Mesh, LitmusChaos, or Gremlin.
You are familiar with testing event-driven systems using Kafka (or even better, Redpanda).
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Moscow, Russia; Tallinn, Estonia; Bucharest, Romania; Dubai, United Arab Emirates; Riga, Latvia
We are seeking a
Dell Deployment Consultant (Russian Speaker)
to support the deployment, implementation, and integration of Dell Technologies solutions for enterprise customers. The ideal candidate will work closely with customers, project managers, and technical teams to plan, install, configure, and deploy Dell infrastructure solutions while ensuring successful project delivery and high customer satisfaction.
The role requires fluency in
Russian and English
, strong technical deployment experience, and the ability to manage customer engagements throughout the deployment lifecycle.
Key Responsibilities
Lead the deployment and implementation of
Dell Technologies
solutions for enterprise customers.
Install, configure, and deploy Dell infrastructure products, including servers, storage, virtualization, and related solutions.
Gather customer requirements and translate them into deployment plans.
Perform solution installation, configuration, testing, validation, and go-live activities.
Execute system upgrades, migrations, and deployment activities with minimal business disruption.
Collaborate with project managers, architects, engineers, and support teams throughout the project lifecycle.
Conduct system health checks and deployment verification.
Support hardware and software integration activities.
Perform troubleshooting during deployment and coordinate issue resolution with Dell technical support when required.
Develop implementation documentation, deployment guides, and technical reports.
Deliver knowledge transfer and end-user or administrator training.
Ensure deployments follow Dell best practices and customer requirements.
Provide post-deployment support and transition projects to the support team.
Requirements
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
Fluent Russian and English (spoken and written) is mandatory.
3+ years of experience in deployment, implementation, or professional services.
Hands-on experience with
Dell Technologies
infrastructure solutions.
Experience deploying Dell PowerEdge Servers, Dell PowerStore, PowerMax, PowerScale, Unity XT, or other Dell storage solutions.
Experience with VMware vSphere or Microsoft Hyper-V virtualization platforms.
Knowledge of Windows Server and Linux operating systems.
Understanding of networking concepts including TCP/IP, VLANs, DNS, DHCP, and SAN technologies.
Experience with data migration and infrastructure deployment projects.
Strong troubleshooting and analytical skills.
Excellent customer-facing communication skills.
Preferred Qualifications
Dell Technologies certifications (DCA, DCS, DCE, or equivalent).
Experience with VMware, Microsoft, or Red Hat technologies.
Knowledge of backup and disaster recovery solutions.
Experience with cloud platforms such as Microsoft Azure or AWS.
Familiarity with automation and scripting tools such as PowerShell, Bash, or Python.
ITIL Foundation certification is an advantage.
Soft Skills
Strong customer service orientation.
Excellent communication and presentation skills.
Ability to manage multiple deployment projects simultaneously.
Strong organizational and documentation skills.
Ability to work independently and within international teams.
Willingness to travel if required.
Preferred Experience
Enterprise infrastructure deployment.
Data center implementation and migration projects.
Dell Technologies Professional Services experience.
Multi-country or multinational customer deployments.
Experience working in a consulting or system integrator environment.
Location: Cairo, Egypt; India; Amman, Jordan; Casablanca, Morocco; Beirut, Lebanon
Job Summary
We are looking for a
Data Loss Prevention (DLP) Implementation Consultant
to deploy, configure, and implement an enterprise Data Loss Prevention solution. The consultant will be responsible for installing and activating the DLP platform, configuring security policies, deploying endpoint agents for Windows and macOS devices, and ensuring the solution is operational and aligned with customer security requirements.
Key Responsibilities
Activate and configure DLP software licenses.
Install and deploy the DLP Management Server.
Configure the DLP Server according to best practices.
Design, implement, and fine-tune DLP policies.
Configure policy rules for data protection and compliance.
Deploy DLP endpoint agents on Windows and macOS devices.
Validate agent communication with the DLP server.
Perform system testing and troubleshooting.
Monitor deployment progress and resolve implementation issues.
Collaborate with customer IT and security teams during implementation.
Prepare deployment documentation and configuration guides.
Conduct knowledge transfer sessions for customer administrators.
Support UAT and go-live activities.
Ensure implementation follows vendor and security best practices.
Benefits
Required Qualifications
Bachelor's degree in Computer Science, Information Security, or a related field.
3+ years of experience implementing enterprise DLP solutions.
Experience deploying DLP servers and endpoint agents.
Knowledge of Windows and macOS administration.
Experience creating and managing DLP policies.
Understanding of endpoint security and data protection concepts.
Familiarity with Active Directory and Group Policy.
Strong troubleshooting and analytical skills.
Excellent communication and documentation skills.
Preferred Qualifications
Experience with one or more DLP solutions such as:
Forcepoint DLP
Symantec DLP (Broadcom)
Trellix/McAfee DLP
Microsoft Purview DLP
Digital Guardian
CoSoSys Endpoint Protector
Security certifications such as Security+, CISSP, or vendor-specific certifications.
Experience with SIEM and endpoint security solutions.
Experience with data classification and compliance frameworks (GDPR, ISO 27001, HIPAA, PCI-DSS).
Soft Skills
Customer-facing communication skills.
Strong documentation abilities.
Problem-solving mindset.
Ability to work independently.
Strong organizational skills.
Team collaboration.
Location: Cairo, Egypt; Amman, Jordan; India; Istanbul, Turkey; Lebanon; Casablanca, Morocco
Job Summary
We are seeking a
Boomi Technical Consultant
to design, develop, implement, and support integration solutions using the
Boomi Integration Platform (iPaaS)
. The ideal candidate will have hands-on experience building scalable integrations between cloud and on-premises applications, APIs, databases, and enterprise systems. The consultant will work closely with business stakeholders, solution architects, and development teams to deliver high-quality integration solutions.
Key Responsibilities
Design, develop, and implement integration solutions using
Boomi AtomSphere
.
Build and maintain integrations between ERP, CRM, HR, finance, and third-party applications.
Develop APIs and web services using REST and SOAP.
Configure connectors, processes, mappings, profiles, and business rules.
Perform data transformation, validation, and error handling.
Deploy, monitor, and troubleshoot Boomi integrations.
Configure and manage Boomi Atoms, Molecules, and Atom Clouds.
Collaborate with functional consultants and business users to gather requirements.
Support API management and integration best practices.
Optimize integration performance and ensure system reliability.
Prepare technical documentation and deployment guides.
Provide production support and resolve integration issues.
Participate in testing, UAT, and go-live activities.
Requirements
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field.
3+ years of hands-on experience with
Boomi AtomSphere
.
Experience developing enterprise integration solutions.
Strong knowledge of REST, SOAP, XML, JSON, XSD, and APIs.
Experience with SQL and relational databases.
Experience integrating cloud and on-premises applications.
Knowledge of data mapping and transformation techniques.
Strong troubleshooting and debugging skills.
Excellent communication and problem-solving skills.
Preferred Qualifications
Boomi Professional Developer or Professional Architect Certification.
Experience integrating SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, ServiceNow, or other enterprise applications.
Knowledge of API Management and EDI integrations.
Experience with CI/CD pipelines and Git.
Familiarity with AWS, Azure, or GCP.
Knowledge of scripting languages such as JavaScript or Groovy.
Experience working in Agile environments.
Soft Skills
Soft Skills
Strong analytical and problem-solving abilities.
Excellent communication and stakeholder management.
Ability to manage multiple projects simultaneously.
Customer-focused mindset.
Strong documentation and organizational skills.
Ability to work independently and as part of a team.
Location: Pasir Gudang, Malaysia
Our Client
Our client is a Singapore-based multinational food and beverage company specializing in the production and distribution of instant beverages, particularly coffee mixes and non-dairy creamers. With a strong presence across Asia, Eastern Europe, and other emerging markets, the company focuses on delivering affordable, mass-market products while continuously optimizing cost efficiency and product formulations. Its operations are supported by manufacturing facilities, including in Malaysia, and it actively competes with Chinese producers by exploring innovations in ingredients and production processes to maintain competitiveness in pricing and quality.
Key Responsibilities
Conduct research on current consumer market trends and emerging technologies to support the development of new food products.
Establish and optimize production applications to ensure new products can be successfully transferred into manufacturing.
Plan and conduct production trial runs, prepare trial reports and analysis, and carry out product evaluation and testing to assess product performance, quality, and feasibility.
Ensure all product development activities comply with existing technical specifications, quality standards, and company procedures.
Conduct shelf-life studies for newly developed products to validate product stability and quality over time.
Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) and Food Safety Management System (FSMS).
Ensure compliance with food safety standards and certifications, including
HACCP, GMP, FSSC 22000, BRC, IFS, and Halal
requirements.
Act as the team lead in the absence of the
R&D Assistant Manager
, providing guidance and ensuring continuity of day-to-day operations.
Requirements
Bachelor's Degree in Food Technology, Chemical Engineering, Bio-Process Engineering, or a related discipline in Food Research & Development.
3+ years of prior experience within a food manufacturing environment handling non-dairy creamers (NDC).
Familiarity with food safety and quality management standards is preferred.
Willing to be based and work in Tanjung Langsat, Pasir Gudang, Johor.
Strong analytical, problem-solving, and organizational skills.
Good communication and teamwork abilities, with the capability to work effectively in a cross-functional environment.
Proactive, detail-oriented, and able to work independently while managing multiple priorities.
Location: Dubai, United Arab Emirates
We are looking for a dedicated and experienced Site Nurse to join our team and provide primary healthcare services at our construction site. The ideal candidate will be responsible for ensuring the health and safety of employees by providing first aid, managing medical emergencies, maintaining medical records, and promoting workplace wellness in compliance with UAE regulations.
This role is ideal for a proactive healthcare professional who is comfortable working in a fast-paced construction environment and can respond effectively to workplace incidents.
Key Responsibilities
Provide immediate first aid and emergency medical treatment to employees and visitors on site.
Assess injuries and illnesses and determine whether further medical attention or hospitalization is required.
Monitor the health and wellbeing of employees and maintain accurate medical records.
Administer prescribed medications and basic treatments within the scope of practice.
Coordinate emergency response procedures and arrange ambulance services when necessary.
Conduct regular inspections of first aid kits and ensure medical supplies are fully stocked.
Assist in implementing occupational health and safety programs.
Promote health awareness and educate employees on workplace safety and preventive healthcare.
Support pre-employment and periodic medical examinations where required.
Maintain confidential medical documentation in accordance with company policies and UAE regulations.
Work closely with the HSE team to investigate workplace incidents and recommend preventive measures.
Ensure compliance with DHA/MOH/DOH regulations and company health and safety policies.
Requirements
Bachelor's Degree or Diploma in Nursing.
Valid
DHA, MOH, or DOH Nursing License
(or eligibility to obtain one).
Minimum 2-3 years of nursing experience, preferably in a construction, industrial, or occupational health environment.
Certification in
Basic Life Support (BLS)
is mandatory.
ACLS is an advantage
.
Strong knowledge of workplace health and safety procedures.
Excellent emergency response and first aid skills.
Good communication and interpersonal skills.
Ability to work independently and remain calm under pressure.
Strong documentation and record-keeping skills.
Proficient in Microsoft Office applications.
Benefits
Competitive salary package
Employment visa
Medical insurance
Food, Transport and Accommodation
Annual paid leave
Career growth opportunities within a leading real estate development and construction company
Professional and supportive work environment
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Senior Customer Engineer, Enterprise AI - Bay Area
Want to work with emerging and established AI leaders like Anthropic and OpenAI on Cloudflare's most cutting edge AI Developer platform offering?
Compensation Range For Enterprise AI CE
$213,500 – $335,500
Location: Hybrid — San Francisco/Bay Area. We are only considering candidates working currently in the Bay Area OR are intent on moving to the Bay Area
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We're not looking for people who wait for a polished roadmap. We're looking for builders — people who spot the "normalized" problem everyone else has learned to live with and have the curiosity and drive to fix it. Our culture is built on iteration, leveraging AI to move faster and sharing every improvement across the team. If you value curiosity over bureaucracy and see AI as a partner in solving hard problems, you'll fit right in.
About the Role & the Team
Customer Engineers on the Digital Native Enterprise team work with Cloudflare's most innovative and high-growth accounts — Cloud-native, technologically advanced companies building at internet scale. This role focuses on both the acquisition of new Digital Native accounts and the expansion of existing ones. The ideal candidate is a builder with a deep technical foundation and a commercial mindset, capable of engaging from the engineer in the weeds to the executive in the boardroom — across Application Development, Performance, Security, and Infrastructure.
As a Customer Engineer, you are a technologist embedded within the GTM organization. You own the technical relationship from initial discovery through onboarding, adoption, renewal, and expansion. You'll be delivering architectural value and measurable business outcomes across the entire customer lifecycle.
You will report to the Regional Customer Engineering Leader and partner closely with your aligned Account Executives.
What You'll Do
Technical Validation (Pre-Sales)
Lead technical discovery, design bespoke architectures, and deliver compelling demos and Proofs of Concept (PoCs) across Cloudflare's portfolio — Security, Networking, and Developer Platforms
Build technical champions and executive relationships within target accounts
Represent Cloudflare at industry events, developer communities, and cybersecurity conferences
Customer Adoption & Value Realization
Serve as the primary technical contact from contract signature through full platform adoption
Lead and oversee technical onboarding and implementation — you are the engineering relationship, not a handoff
Proactively monitor customer health telemetry, resolve integration bottlenecks, and ensure rapid time-to-value
Commercial Accountability & Expansion
Carry a variable quota tied directly to new business acquisition and ongoing account growth
Identify and drive strategic cross-sell and upsell opportunities grounded in platform usage data and customer business objectives
Lead technical Quarterly Business Reviews (QBRs) that translate platform metrics into C-level ROI
Trusted Advisory
Maintain continuous, deep relationships with key stakeholders — from engineering leads to CISOs and CTOs — throughout the entire customer lifecycle
Advise on architecture best practices, security posture, and Cloudflare platform strategy aligned to customer business goals
What We're Looking For
Required
Deep understanding on The Life of a Request on the Internet
Experience in a customer-facing technical role: Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering
Broad technical expertise across: web security (WAF, DDoS mitigation, TLS, Zero Trust / SASE), networking (BGP, DNS, SD-WAN, MPLS, TCP/IP), and cloud infrastructure (AWS, GCP, Azure)
Exceptional communication and presentation skills — equally fluent in a whiteboard architecture session with engineers and a strategic business review with the C-suite
AI-Native Development: You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery.
Preferred
Hands-on experience with Cloudflare's Developer and AI platform: Workers, Workers AI, AI Gateway, Vectorize
Applied AI knowledge: prompt engineering, LLM orchestration, Retrieval-Augmented Generation (RAG) architectures
Proficiency in Python, JavaScript, or Go — able to write integration scripts, API connectors, and edge computing functions
Familiarity with CDN, reverse proxy (WAF), forward proxy (SWG), and serverless application patterns
Hands-on experience building cloud-based applications
Experience building relationships and driving technical wins across multi-stakeholder, enterprise accounts
Bonus Points
Cloudflare platform certifications or meaningful hands-on deployment experience
Exposure to DevOps, security operations, or emerging GenAI trends
Relevant industry certifications (cloud, security, networking)
Compensation
Compensation may be adjusted depending on work location.
For San Francisco based hires: Estimated annual salary of
$213,500 – $335,500
OTE, Base + Commissions
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
IT Support Coordinator (Contract Role)
Los Angeles, CA
*12-month contract
The IT Support Coordinator is capable of prioritizing, triaging and being the first point of contact for tickets in the IT Support queue. Organization and customer service skills are key in this role.
RESPONSIBILITIES
Coordination with IT Support to balance workload.
Monitor queues of staff for issues needing responses.
Monitor unassigned queue to ensure prompt responses within SLA.
Communicate with customers as required: gathering additional information, informing them of changes.
Improve customer service, perception, and satisfaction with fast turnaround of customer requests.
Escalate service requests to appropriate teams as necessary.
Assists in day-to-day IT queue support operations with some supervision
Provide first-level basic support for end user issues
A point of contact to the customer for all types of service requests.
Maintains documentation with updates and changes
Triage service requests to address urgency and scope of impact.
Update KPI Dashboards weekly.
Develops and reports on JIRA dashboard analytics to drive support performance improvements
Work across other studios to bring ticket handling improvements and optimization across PSS
REQUIRED SKILLS
Basic computer and operating system skills
Must be able to learn quickly in a highly technical, fast paced and deadline intensive environment
Excellent written and oral communication skills are required
Experience in a role involving direct customer contact (internal and external customers)
Ability to work in a team and communicate effectively.
Experience with Jira Service Management or other IT Service Management (Ticketing) tools
NICE-TO-HAVE SKILLS
CompTIA A+ Certification
Self-starter and ability to work with limited supervision
Degree in an IT associated field of study
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$36
—
$50 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote
Workplace: remote
At Offchain, we aren’t just building products: we’re leading a movement.
As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.
At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.
Why Offchain?
Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.
Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.
Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.
To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.
The Role
As part of the Product team at Offchain, you will work with leaders in the blockchain space to solve novel technical, economic, and social challenges. This is a senior player-coach role where you’ll lead client-facing technical strategy while staying hands-on with code, integrations, prototypes, and implementation details. You’ll work directly with leading application teams to improve their experience using Arbitrum technology, accelerate their growth, and help bring ambitious onchain products to market. You’ll also collaborate closely with engineering and third-party teams across the Arbitrum ecosystem, and company leaders including our CTO and Head of Product.
What you'll do:
Lead strategic client engagements by partnering directly with customers to develop bespoke solution concepts, guide onboarding and adoption, and build long-term partnerships that drive success on Arbitrum.
Proactively identify, contribute to, and advocate for strategic partnerships with promising application teams, fostering an ecosystem of the most engaging on-chain experiences.
Work directly with the Product team to relay and incorporate feedback from projects and the developer community into our roadmap, and help shape the go-to-market strategy of new products, especially for the developer audience.
Work alongside our engineering and research teams to improve our overall platform, from core protocol customizations to application-layer improvements, based on our work with clients.
Own developer success across leading application teams in the Arbitrum ecosystem, working alongside builders to solve challenges involved in using and integrating with Arbitrum technology, and accelerating their development.
What you'll need:
Direct experience working with fintech companies or financial institutions to improve, modernize, or transform core infrastructure.
8+ years of experience in technical roles, ideally across solutions engineering, software engineering, infrastructure, architecture, or similar functions.
4+ years of experience leading, managing, and developing high-performing technical teams.
Strong experience designing scalable, reliable systems and translating complex technical requirements into practical implementation plans.
A strong fundamental understanding of blockchain technology, including how decentralized networks, smart contracts, rollups, and onchain infrastructure operate.
Proven experience working directly with clients in professional or commercial settings, with the ability to communicate technical concepts clearly, connect them to business objectives, and guide customers through complex implementation decisions.
Passion for and understanding of blockchain technologies
Strong collaboration skills with both internal and external teams
Experience writing Rust, Solidity or Golang.
Perks:
Remote-first global workforce + NY office
Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
Medical, dental & vision coverage (US + some other countries)
401k retirement plan + company match (US only)
Wellness stipend
Home office set up / ergonomic equipment program
Attention Offchain Job Seekers:
This role cannot be performed in California, or Colorado.
Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com
At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $144,300-$180,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Mississauga, Ontario
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $114,300-$142,900 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: London
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why This Role?
We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on UK public sector and defence accounts. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations.
You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of UK Government and defence organisations. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government engagements.
Location: UK
Security Clearance: Active Top Secret clearance preferred; candidates with Active Secret clearance or those who are eligible and willing to obtain clearance will also be considered.
What You'll Do
Customer Program Leadership:
- Own end-to-end technical program delivery for UK public sector and defence customers, from initial deployment through production scaling
- Serve as the primary technical program point of contact for government customers, building trusted relationships with departmental CIOs, IT directors, and technical teams
- Translate complex government requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans
- Navigate government procurement processes, RFP responses, and contractual technical obligations.
Strategic Communication:
- Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, and government leadership
- Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds
- Present technical roadmaps and status updates to senior government officials and departmental executives
- Represent Cohere's technical capabilities in sensitive government and defence contexts.
Complex Program Management:
- Create and manage project schedules that account for government timelines, security review processes, and ministerial approval cycles
- Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams
- Navigate risks unique to government deployments: privacy compliance, security authorisations, technical and infrastructure constraints
- Drive alignment between product development priorities and specific government requirements.
Technical Delivery & Execution:
- Ensure on-time delivery of AI solutions that meet government-grade security, privacy, accessibility, and performance standards
- Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support
- Establish governance checkpoints appropriate for high-stakes government deployments
- Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments.
You May Be a Good Fit If:
Required Experience:
- 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery.
- Excellent executive communication and stakeholder management.
- Experience working with government, defence, or heavily regulated customers (public sector, defence contractors).
- Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements.
- Bachelor’s degree in a relevant field; advanced degree or technical certs a plus.
Technical Background:
- Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped)
- Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator
- Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders.
Government & Defence Acumen:
- Deep understanding of how government organisations procure, evaluate, and deploy technology
- Familiarity with UK government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications
- Understanding of defence and national security considerations in AI deployment
- Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset
- Eligible to obtain UK government security clearance (Top Secret preferred)
Nice to Have:
- Active UK government security clearance (Secret or Top Secret) - preference for active Top Secret clearance
- Background in or strong familiarity with UK defence, intelligence, or critical infrastructure sectors
- Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments
- Project management certification (PMP, PgMP) or government-specific methodologies.
Security Clearance Requirements
This role requires eligibility for UK government security clearance.
Preference will be given to candidates who currently hold an active UK government Top Secret (TS) clearance, as this will enable immediate engagement with our most sensitive defence and national security customers.
However, we will also consider exceptional candidates who:
- Currently hold UK government Secret clearance and are eligible for TS upgrade
- Do not currently hold clearance, but are eligible and willing to undergo the Top Secret clearance process
- Have a previous government security clearance that has lapsed
Please note that obtaining Top Secret clearance can take 12-18 months. Candidates without active clearance will work on non-classified public sector accounts while the clearance process is underway.
What Makes This Role Unique
This isn't typical program management—it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of the UK’s most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability.
If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how the UK leverages AI to serve its citizens, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote - U.S.
About Airship
Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more.
Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.
We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.
To learn more about us, visit
www.airship.com
, read our
blog
or follow us on
LinkedIn.
About the Role
Airship is looking for an Information Security Architect to own the design and evolution of our security architecture across cloud infrastructure, applications, and the CI/CD pipeline. You'll be Airship's technical authority on secure-by-design systems, partnering with Engineering, Platform, and Product teams to embed security into every phase of the development lifecycle.
This is a hands-on architecture role. You'll conduct threat modeling, perform architecture reviews, define security standards and reference architectures, and drive secure design patterns across Airship's GCP-based environment. You'll also evaluate emerging technologies, including AI and generative AI platforms, to identify security risks and define secure adoption patterns.
Why This Role
Depth over breadth.
You'll focus on what matters most: securing Airship's cloud infrastructure and CI/CD pipelines, conducting threat modeling, and shaping architecture decisions
GCP at the core.
Airship runs on Google Cloud Platform. You'll work deeply with GCP-native security capabilities, defining guardrails, segmentation patterns, logging standards, and workload protection across the platform
Secure the pipeline, secure the product.
CI/CD pipeline security is a primary focus. You'll design and implement controls that protect the software delivery lifecycle from code commit through production deployment
AI-forward security.
You'll evaluate and secure AI and GenAI platforms, define usage patterns for AI-assisted development tools, and help establish security architecture for Airship's AI-enabled features
Fully remote, flexible culture.
Airship's Digital First approach means flexible, remote work is the norm, with a team that collaborates across timezones and geographies every day
Room to grow.
This role is a path toward senior security architecture, security leadership, or deeper cloud security specialization
What You'll Do*
Design, develop, and maintain Airship's security architecture, including reference architectures, secure design patterns, and technical security standards
Perform security architecture reviews for enterprise applications, cloud platforms, infrastructure services, and technology integrations, ensuring alignment with security standards and risk posture
Conduct threat modeling and technical risk assessments to identify security gaps and recommend mitigation strategies
Define and implement cloud security guardrails, network segmentation patterns, logging standards, and access control models across Airship's GCP environment
Partner with Engineering and DevOps teams to integrate security controls into the CI/CD pipeline, including secure build processes, container security, Infrastructure-as-Code (IaC) security, secrets management, and software supply chain integrity
Evaluate proposed architecture and design changes from engineering teams, analyze their security impact, and make recommendations
Assess emerging technologies (including AI platforms, generative AI tools, and AI-assisted development technologies) to identify security risks and define secure usage patterns
Develop security guidance for API security, application authentication (SAML, OAuth2), encryption, and identity and access management
Research security trends, emerging attack methods, and new classes of vulnerabilities to proactively reduce the risk of breach
Leverage AI-enabled tools and automation to improve security analysis, architecture review workflows, and threat detection
Partner with security tooling teams to evaluate enterprise security tools for architectural fit, integration models, and long-term scalability
Participate in the Security on-call rotation and respond to incidents
Provide technical security guidance for complex customer inquiries that require deep architectural expertise
Mentor colleagues across the organization on secure design principles and security best practices
*Duties described are not a comprehensive list. Additional tasks may be assigned from time to time, and responsibilities may be amended at any time at the sole discretion of the Employer.
What We're Looking For
8+ years of experience in information security, security architecture, cloud security engineering, or a related technical discipline
Deep expertise in Google Cloud Platform (GCP) security, including native security capabilities, cloud architecture patterns, and workload protection
Hands-on experience securing CI/CD pipelines, including container security, IaC security, secrets management, and DevSecOps practices
Experience conducting threat modeling for complex, distributed systems using standard methodologies
Experience performing security architecture and design reviews for cloud-native applications and infrastructure
Proficiency in at least one scripting language (e.g., Python, Java, Bash/shell)
Working knowledge of network security concepts, including segmentation, Zero Trust principles, firewalls, and access control models
Working knowledge of identity and access management concepts, including SSO, MFA, federation, and least-privilege access
Strong understanding of application security, including OWASP, API security, secure SDLC practices, and authentication protocols (SAML, OAuth2)
Working knowledge of how to protect and administer macOS, Linux, and Windows systems
Ability to translate security requirements into practical, scalable technical solutions
Strong written and verbal communication skills, with a talent for explaining complex security concepts to both technical and non-technical audiences
Experience experimenting with AI tools in your personal or professional life
We'd Be Delighted If You Also Have
One or more industry certifications (e.g., CISSP, CCSP, Google Cloud Professional Security Engineer, OSCP, GIAC certifications)
Experience with enterprise security technologies such as Splunk, CrowdStrike, Rapid7, Vanta, Okta, and DLP solutions
Familiarity with AI security concepts, secure AI platform adoption, and AI risk frameworks (e.g., NIST AI RMF, ISO 42001)
Experience developing security reference architectures, design patterns, and technical standards documentation
Experience with Kubernetes security, container orchestration, and cloud-native security tooling (CSPM, CWPP)
Knowledge of data security practices including encryption, data classification, DLP, and key management
Experience evaluating third-party technologies and conducting technical security assessments for vendor platforms
Work Location & Travel Requirements
Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.
Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely.
This position is
fully remote
and may require
up to 10%
travel based on business needs or as requested by your manager.
Compensation
Starting Pay Range:
$130,000-$160,000 USD per year
This is a good faith estimate of the base compensation we reasonably expect to pay for this position upon hire. Actual starting pay may vary based on factors such as relevant skills, work experience, market demands, and location. All offers include stock options so employees have the opportunity to benefit from Airship’s success.
Benefits & Perks
Competitive medical, dental, and vision insurance options for you and your dependents
Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off
Support for your overall wellbeing with mental health and wellness resources
Employer-subsidized life insurance as well as short-term and long-term disability
A digital-first work environment and a monthly stipend to support remote work
Mentorship and growth opportunities to build skills and accelerate professional development
And more!
We use artificial intelligence tools in our recruitment process as decision-support tools only. Airship's People Operations team reviews all AI-generated scores and recommendations before making any hiring determination. No applicant is rejected solely on the basis of an AI-generated output. Depending on your location, you may have the right to request human review of any AI-assisted employment decision or to opt out of AI evaluation. To make a request or learn more about how we use AI in hiring, contact
privacy@airship.com
or visit
airship.com/legal
.
California residents can view the CCPA disclosure notice
here
.
**
Please Note:
To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with “@airship.com”.
Hiring Commitment
Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable.
By submitting this application, I affirm that the facts set forth in it are true and complete to the best of my knowledge. I understand that if I am employed, false statements, omissions, or misleading information given in my application, interview(s), or in a background check may result in dismissal.
Location: Remote; Serbia; Poland
Workplace: Remote
We are looking for a Senior Penetration Tester to strengthen the security of high-load products by identifying vulnerabilities across applications, infrastructure, cloud environments, and payment flows. In this role, you will work closely with engineering, product, fraud, and compliance teams to improve security posture through offensive security assessments and practical remediation.
Responsibilities:
- Plan and execute penetration testing activities across web applications, APIs, mobile applications, internal and external infrastructure, and AWS cloud environments
- Perform offensive security exercises, including red team and assumed-breach scenarios covering privilege escalation, lateral movement, persistence, and data exfiltration
- Assess the security of cloud-native services, Kubernetes environments, microservices, and CI/CD pipelines
- Identify vulnerabilities affecting payment systems, wallets, KYC/AML processes, bonus mechanisms, affiliate tracking, and other business-critical workflows
- Work with Product, Engineering, AppSec, Payments, and Fraud teams to prioritize findings and support remediation efforts
- Develop custom scripts and internal tools to improve testing capabilities where standard solutions are insufficient
- Contribute to threat modeling activities and support secure-by-design initiatives
- Review penetration testing plans, reports, and provide technical guidance to junior and middle security specialists
- Research emerging vulnerabilities, MITRE ATT&CK techniques, security advisories, and translate them into actionable improvements
- Support security assessments for new products, releases, and market launches, including effort estimation and pre-certification activities
- Act as a security advisor for technical and business stakeholders on offensive security matters
Requirements:
- 4+ years of hands-on experience in penetration testing or offensive security
- Proven practical experience in at least three of the following areas:
- Web applications / APIs
- Internal networks
- External infrastructure
- Cloud environments (AWS/GCP)
- Mobile applications (iOS/Android)
- OSCP or an equivalent offensive security certification
- Strong knowledge of SAST, SCA, DAST, AWS/GCP, MITRE ATT&CK, OWASP ASVS, OWASP WSTG, and PTES
- Good understanding of application architecture, including MVC and data flow principles
- Knowledge of supply chain attack techniques
- Experience writing scripts in Python and Bash
- Understanding of IAM models within at least one major cloud provider
- Hands-on experience testing Kubernetes-based environments, cloud-native applications, CI/CD pipelines (GitLab, GitHub Actions, Jenkins) and Infrastructure as Code solutions (Terraform, Helm, CloudFormation)
- Strong reporting, documentation, and communication skills
- Ability to balance security priorities with business and release deadlines
- Solid understanding of security frameworks and compliance standards, including PCI DSS, ISO 27001, NIST, and GDPR
- At least Upper-Intermediate level of English
Would be a plus:
- Advanced offensive security certifications such as OSWE, OSEP, OSED, CRTO, BSCP, ARTE, or GRTE
- Experience designing secure architectures for Kubernetes and AWS environments
- Previous background in iGaming, fintech, or payment products
- Public security research, CVEs, advisories, technical publications, or conference presentations
- Completion of HTB Pro Labs or strong CTF achievements
- Contributions to open-source offensive or defensive security projects
What's in it for you:
- Fully remote working format
- Competitive salary based on experience
- Paid annual leave and sick leave
- Opportunities for professional and career growth
- Supportive environment focused on continuous development and long-term growth
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Sales Development Rep, you will manage a dual-funnel strategy. You’ll act as the highly responsive first point of contact for inbound leads, while simultaneously prospecting for net-new business and multi-threading within engaged contacts. You will build rapport, map out the buyer’s map, and identify core pain points to build a robust pipeline for our sales team.
We consider our SDRs to be our seller in waiting. We love to hire our sales team from within! If you’ve got the grit for outbound hunting, the agility to handle inbound traffic, and the smarts to navigate complex organizations, we want you.
This role is AMS market shift: 14:00 - 10:00 CET
Team Dynamics:
You will fit perfectly into our SDR team covering the AMS region, working alongside a group of highly motivated, collaborative colleagues. The sky's the limit for professional growth here, and we pride ourselves on a culture of continuous learning, healthy competition, and fast-paced career progression.
Your Impact:
Inbound Response:
Support marketing efforts by rapidly following up on inbound leads and inquiries to maximize conversion.
Outbound prospecting:
Execute targeted outbound prospecting campaigns to identify, engage, and book meetings with strategic net-new accounts.
Contact Multi-Threading:
Multi-thread within inbound-engaged accounts by researching, mapping, and cold-outreaching to additional key decision-makers and stakeholders.
Strategic Research:
Deeply understand our buyer personas, conduct organizational research, and leverage thoughtful personalization across email, phone, and LinkedIn.
Pipeline Generation:
Move prospects through the funnel by scheduling high-quality Discovery Calls and meetings for Wrike Account Executives.
Sales Alignment:
Work closely with other SDRs, Account Executives, and Marketing to iterate on messaging, share best practices, and optimize the sales playbook.
Tech Stack Mastery:
Efficiently manage your daily workflow using tools such as LinkedIn Sales Navigator, Salesloft, and Salesforce.
Your Qualifications:
Full fluency in English
A strong work ethic, resilience, and a ‘Can Do’ attitude
Eagerness to learn, adapt, and excel in a fast-paced B2B sales environment
Standout Qualities:
1+ years of experience
in an SDR or similar B2B sales role (experience with both inbound and outbound prospecting is a major plus).
Demonstrated experience with
multi-threading
or navigating complex corporate hierarchies to reach decision-makers.
Proven track record of consistently reaching or exceeding monthly and quarterly pipeline targets.
Positive and energetic phone presence, excellent listening skills, and strong, concise writing skills.
Ability to multitask, prioritize high-velocity inbound leads, and maintain a disciplined outbound cadence.
Experience with CRM and other tech stacks, preferably
Salesforce, Salesloft, 6Sense, Zoominfo, Lusha,
Regie.ai
.
Bachelor’s Degree from an accredited university.
Eligibility to live and work in the USA.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Hybrid Working Model
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be
Arjola Stejskal
, Talent Acquisition Specialist
#LI-AS1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Workplace: remote
Requirements
Ability to implement UI designs in Unity so they work correctly across different screen sizes
Basic understanding of Unity rendering and performance fundamentals
Familiarity with Git and basic version control workflows
Experience with Unity animations
Ability to create and edit 2D art assets
Hands-on experience with VFX / particle effects
Nice to have
Basic knowledge or hands-on experience with 3D assets and workflows
Responsibilities
Implement art and UI assets in Unity, following existing guidelines and best practices
Work closely with artists and developers to integrate visual content into the game
Help optimize visuals to keep good performance on mobile platforms
Participate in fixing visual and performance issues related to assets
Use basic C# scripting to support technical art tasks
Work with shaders at a basic level, adjusting existing ones when needed
Apply programming fundamentals using C#, OOP principles, and basic software development practices
We offer
Projects for such clients as PayPal, Wargaming, Xerox, Philips, Adidas and Toyota
Competitive compensation that depends on your qualification and skills
Career development system with clear skill qualifications
Flexible working hours aligned to your schedule
Options to work remotely
Corporate medical insurance covering services of private and public medical centers
English courses online
Corporate parties and events for employees and their children
Internal conferences, workshops and meetups for learning and experience sharing
Gym membership compensation
5 days of paid sick leave per year with no obligation to submit a sick-leave certificate
Any questions?
Areli
hh@itransition.com
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Удалённоhead401k retirement plan + company match (US only); We encourage candidates from all walks of life to apply and join our team
УдалённоseniorRemote - US
УдалённоseniorMississauga, Ontario
ГибридLondon; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоRemote - U.S.; Airship's Digital First approach means flexible, remote work is the norm, with a team that collaborates across timezones and geographies every day; Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones
УдалённоseniorRemote; Serbia; Poland
Prague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations