Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.
The role
Checkout.com http://Checkout.com are actively looking for an enthusiastic and talented Senior Sales Manager to join our Commercial Team in London to drive rapid growth across various industries for our revolutionary online payment solution.
If you are a driven and focused salesperson with a proven track record of selling cutting edge payment solutions in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivalled uncapped recurring commissions plan.
Reporting to the Director, the Senior Sales Manager will handle multiple sales cycles, always ensuring a high conversion rate and outperforming the sales targets.
Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform sales targets through personal drive.
How you’ll make an impact
- Identify the most promising merchants and prospects and grow a healthy pipeline across various verticals
- Sell our new cross-borders payment solutions and services to eCommerce merchants through outbound and inbound techniques
- Help new merchants evaluate http://checkout.com/Checkout.com http://Checkout.com and handle detailed questions about our product capabilities, serving as a consultant and industry expert
- Prepare thorough presentations and proposals for prospective merchants
- Orchestrate the entire Sales process and act as the main point of contact for merchants and internal stakeholders
- Partner with other Sales team members to share best practices, key business insights and industry trends
- Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information
What we’re looking for
- 5+ years Sales experience, with at least 3 years of payments experience
- Solid network of potential prospects and partners
- Knowledge of Salesforce
- Tech-savvy, with a passion for Technology
- Solid business acumen and awareness of financial factors
- Exceptional communication, negotiation skills and techniques
- Highly organized and able to prioritize shifting workloads and responsibilities effectively
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
- Build the console screens finance teams use daily: agent spending, decisions behind payments, and approval queues. - Implement a policy editor that turns spending rules into readable, publishable policies with change history.
Location: Serbia; Spain
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for
Machine Learning Engineer.
Your main tasks will be:
Set the ML direction: choose which strategic bets to make and tie each one to clear business needs.
Drive LLM post-training and model adaptation end to end, from dataset construction to fine-tuning and preference optimization.
Design and build agent harnesses and tool-using LLM systems.
Shape multi-agent development workflows that make the team faster and more effective.
Build evaluation frameworks and LLM-as-a-judge systems that reliably predict real-world performance.
Improve dialogue quality across memory, emotional intelligence, persona consistency, safety and anti-loop behavior.
Ship production systems that directly shape user experience, retention and monetization.
We expect from you:
Python expert level: clean code, typing, async, multiprocessing, profiling, debugging, notebooks + production code.Trainsformers.
Training and fine-tuning LLMs.
SFT, LoRA/QLoRA, PEFT.
Preference optimization: DPO / ORPO / SimPO / CPO / GRPO or willingness to quickly go deep.
Building datasets for LLM training: cleaning, filtering, deduplication, preference pairs, synthetic data, hard negative mining.
LLM evaluation: offline evals, pairwise evals, LLM judges, human annotation.
Agent harness design: tool calling, function calling, structured outputs, retries, routing, state management, memory/context, guardrails.
Production LLM integration: APIs, streaming, batching, fallbacks, cost/latency trade-offs.
Observability for agents: traces, tool-call logs, transcript analysis, failure clustering.
Strong understanding of transformer architecture and modern LLM behavior.
Accuracy with dtype/device/batching: fp32/fp16/bf16, quantization, CUDA memory, avoiding dtype mismatch bugs.
Git, Docker, Linux, basic MLOps.
Fluent Russian, ready to work in CET (±2) hours.
Nice to have:
experience beyond text (computer vision, image generation, multimodal), long-running conversations and character consistency, vLLM / TGI / SGLang, DeepSpeed / FSDP / Accelerate, quantization, safety classifiers.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: Remote - USA
Workplace: Remote
The R&D team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organization that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimizes data labeling pipelines, and creates predictive models that identify illicit patterns before they escalate.
Chainalysis data has helped solve some of the world’s highest-profile criminal and national-security cases and made it safer for people everywhere to access crypto. The Global Intelligence Team produces the attribution at the heart of that data — connecting on-chain activity to the real-world entities behind it, across the global crypto ecosystem. It’s the intelligence data moat beneath every Chainalysis product, and what investigators, sanctions authorities, and national-security agencies rely on to follow the money and disrupt threats.
Few domains demand more sustained depth than Russia and the broader Eurasian sanctions-evasion ecosystem. Since 2022, sweeping sanctions on Russian financial institutions, oligarchs, and the defense-industrial base have pushed a growing share of Russian value flows into cryptocurrency — from no-KYC exchanges and OTC desks operating across the former Soviet bloc, to sanctions-evasion networks exploiting stablecoins and cross-border payment channels, crypto-denominated procurement of restricted goods, and the financial infrastructure supporting Russian cyber and ransomware operations. Understanding how Russian actors adapt to sanctions pressure on-chain is one of the most consequential problems in crypto intelligence today.
As our Russia & Eurasia-focused intelligence analyst — the team’s subject-matter expert on Russian and Eurasian crypto threats — you’ll own that problem end to end. This is a depth role: while our analysts cover the breadth of the crypto-services ecosystem, you’ll go deep on a single, high-stakes domain — becoming the person, inside Chainalysis and increasingly across the industry, who understands how Russian and Eurasian actors use crypto to evade sanctions and can prove it on-chain. You’ll own the attribution for Russia’s crypto footprint, map how these networks operate and adapt under pressure, turn that into finished intelligence customers act on, and be the expert voice representing Chainalysis on Russian crypto threats.
Who you’ll work with
You’ll join a fast-moving, globally distributed team — analysts, threat-domain SMEs, data scientists, and engineers — collaborating across time zones, async and in real time. We move fast, hold each other to a high bar, and back each other up across regions. As the Russia & Eurasia SME, you’ll be the single point of depth for the domain and a force multiplier for everyone working adjacent to it.
In this role, you’ll:
- Own Russia & Eurasia attribution end to end — the threat-actor entities, their definitions, and the accounts, addresses, and infrastructure they operate: Russian and CIS no-KYC exchanges, OTC networks, and instant swap services, sanctions-evasion infrastructure (stablecoin corridors, cross-border payment channels, nested services), Russian-linked ransomware and cybercrime ecosystem financial flows, procurement networks for restricted and dual-use goods, and the broader financial infrastructure enabling Russian value movement outside the traditional financial system.
- Lead the attribution response to Russia-related sanctions events — when OFAC or allied authorities designate Russian entities, actors, or infrastructure, drive the rapid, high-visibility on-chain attribution that turns those designations into coverage in our data, often against the clock.
- Map the networks on-chain — trace how Russian and Eurasian actors raise, move, launder, and cash out value through regional exchanges, no-KYC swaps, OTC desks, stablecoin corridors, mixers, and off-ramps across the former Soviet bloc and beyond, and keep that picture current as they adapt to pressure.
- Produce finished intelligence — advisory notes, customer and partner briefings, and contributions to flagship publications (the Crypto Crime Report and beyond) that make the Russia & Eurasia crypto threat legible and actionable.
- Be the named external expert — represent Chainalysis on Russia & Eurasia crypto threats at conferences, on panels, with the press, and in briefings to public- and private-sector partners.
- Help set the Russia & Eurasia collection agenda — surface what data we need on Russian and Eurasian networks and feed those requirements into our collection process and priority intelligence requirements; you direct collection for the domain, but it runs through the team’s apparatus and prioritization, not you alone.
- Translate typologies into detection — turn what you learn about Russian methods and sanctions-evasion typologies into guidance that our products and our customers can operationalize.
- Build with AI — design and tune the automation that scales your analysis and the team’s, and handle the hard cases automation can’t.
- Level up the team — raise the bar on Russia & Eurasia and sanctions-evasion tradecraft broadly, and partner closely with analysts, other SMEs, data science, and engineering.
We’re looking for candidates who have:
- Deep, demonstrable Russia & Eurasia expertise — real command of the Russian sanctions landscape, Russian financial infrastructure and how it has adapted to sanctions pressure, the CIS/former Soviet bloc crypto ecosystem, and/or Russian illicit-finance and procurement networks. This is the core of the role, and we’ll expect you to show it.
- On-chain tracing ability against Russian targets — direct experience following Russian crypto activity on-chain (Russian exchanges, sanctions evasion, ransomware financial flows), or deep Russia threat-finance expertise paired with proven blockchain-tracing skill you can bring to bear here from day one.
- A national-security or threat-finance background — intelligence, sanctions, counter-threat-finance, or investigations, from the IC, Treasury/OFAC, law enforcement, the military, a think tank or research institution, or private-sector CTF/sanctions work.
- Regional fluency — a strong grasp of Russian and Eurasian geopolitics, the sanctions landscape, and regional financial flows. Russian language ability is a significant plus.
- Elite potential and a proven track record — exceptional aptitude, judgment, and work ethic; you’ve led hard problems end to end and you raise everyone around you.
- Excellent writing and communication — this is an outward-facing expert role; your intelligence has to land with analysts, customers, and senior audiences alike.
- AI-forward instincts — you build automation to scale your work and others’, not just use it.
- Comfort working with data; blockchain forensics experience strongly preferred.
- 5+ years of relevant analytic, intelligence, or threat-finance experience for a Senior hire; 8+ years and recognized domain authority for a Staff hire.
You might also have:
- Russian language ability.
- Direct experience with OFAC, EU, or OFSI sanctions, sanctions-evasion investigations, or the designation process.
- A record of published research or public speaking on Russia, sanctions evasion, or crypto threat finance.
- Familiarity with Russian and CIS exchange infrastructure, stablecoin-based sanctions evasion, ransomware financial flows, or dual-use procurement networks.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Brazil
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
We are seeking an experienced
HR Generalist
to lead all human resources and office administration functions for our São Paulo office, with regional support across Latin America. Reporting to the Regional HR Lead, this role serves as the primary HR partner in Brazil — managing HR operations, employee relations, labor compliance, employee engagement, and local office administration. This role combines hands-on HR administration with strategic employee engagement and expertise in Brazilian labor law, with the flexibility to navigate HR matters across LATAM markets.
Key Responsibilities
1. HR Operations & Compliance
Manage the full employee lifecycle for Brazil and LATAM employees.
Administer payroll inputs, attendance, leave management, and benefits enrollment in coordination with vendors and finance, ensuring compliance with all applicable engagement models.
Ensure full compliance with Brazilian labor law (CLT), INSS, FGTS, IRRF, and mandatory reporting obligations.
Maintain compliance with occupational health and safety legislation, including coordination of PGR, PCMSO, SIPAT, and CIPA requirements.
Monitor labor law developments across key LATAM markets and advise on compliance implications.
Support internal and external HR audits; maintain and update HR policies to reflect regulatory requirements and changes.
Maintain accurate HRIS records and ensure data integrity across all supported markets.
Coordinate statutory and supplementary benefits administration, including vale-refeição, vale-transporte, plano de saúde, and other applicable programs.
Support visa and work permit processes for foreign employees as required.
As the company expands into new markets, extend HR and administrative support to additional regions or countries as business needs evolve.
2. Employee Relations
Serve as the primary point of contact for employee inquiries and workplace concerns across Brazil and LATAM.
Manage grievances, disciplinary proceedings, and performance improvement plans with fairness and confidentiality.
Advise and coach managers on performance management, team dynamics, and engagement matters.
Conduct exit interviews, analyze attrition trends, and present retention recommendations to leadership.
Collaborate with local legal counsel on complex matters involving CLT obligations and labor court exposure.
Foster a positive, inclusive workplace culture that supports employee well-being and reflects organizational values.
Plan and execute local events, team-building initiatives, and cultural celebrations in alignment with global guidelines.
3. Office & IT Administration
Manage the shipping and receiving of company laptops locally, acting as the on-site helper to perform basic device setups under the step-by-step guidance of the remote IT team.
Oversee day-to-day office operations, facility maintenance, and vendor management to ensure a safe and productive workplace.
Manage office supplies, pantry inventory, corporate mobile lines, and procurement activities.
Facilitate office access control, visitor management, and front-desk operations as needed.
4. Talent Market Intelligence
Monitor hiring trends, compensation benchmarks, and employer branding strategies among crypto/Web3 and fintech companies in Brazil and LATAM to inform talent strategy.
Contribute to recruitment and employer branding initiatives as required.
Qualifications
1. Required
Minimum 5 years of progressive HR experience in a generalist or HR management capacity.
Comprehensive knowledge of Brazilian labor law.
Demonstrated experience managing employee relations matters, including grievances, disciplinary cases, and workplace investigations.
Fluency in Portuguese and English, both written and spoken, is a must.
Comfortable building HR and office functions from the ground up (0-to-1 experience) — setting up processes, policies, and infrastructure in a new or scaling environment.
Proactive and self-driven, with a track record of identifying gaps and implementing solutions without waiting for direction.
2. Preferred
Experience in the technology, fintech, or crypto/Web3 sector.
Professional proficiency in Spanish for LATAM regional coverage and experience supporting HR operations across multiple LATAM countries.
Prior involvement in HR audits, employer branding, or talent acquisition.
Experience working in fast-growing, globally distributed teams where adaptability is essential.
Proficiency in HRIS platforms and collaboration tools (e.g., Google Workspace, Lark).
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Tas-Sliema, Malta; Sofia, Bulgaria; London, United Kingdom
Workplace: hybrid
EveryMatrix
is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to
300 customers worldwide.
But that's not all! We're not just about numbers,
we're about people
. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a skilled and highly driven Senior Casino Account Manager on Malta!
About the job:
In this role, you will be responsible for managing and growing strategic operator relationships, ensuring clients maximize the value of our casino portfolio while driving revenue growth, retention, and long-term partnerships. You will work closely with operators to develop commercial strategies, optimize game performance, coordinate successful game launches, and identify new business opportunities. You will collaborate cross-functionally with Product, Sales, Integrations, Compliance, Legal, Vendor Management teams to deliver an exceptional customer experience. This is an ideal opportunity for someone with a strong background in iGaming, outstanding relationship management skills, and a passion for delivering measurable business results.
Key Responsibilities:
Manage a portfolio of strategic casino operator accounts, acting as the primary commercial point of contact.
Build and maintain long-term relationships with key stakeholders across client organizations.
Develop account strategies to drive revenue growth, player engagement, and market expansion.
Identify upselling and cross-selling opportunities across the casino product portfolio (Engage Suite Products and 3rd party Casino Products).
Monitor account performance using commercial and operational KPIs, providing data-driven recommendations to improve results.
Coordinate the successful launch of new games, promotional campaigns, and product features.
Conduct regular business reviews with clients, presenting performance insights and strategic vendor recommendations.
Resolve commercial and operational issues proactively while maintaining high levels of customer satisfaction.
Monitor market trends, competitor activity, and regulatory developments to identify new opportunities.
Represent the company at industry conferences, client meetings, and networking events when required.
Mentor junior account managers and contribute to best practices within the Casino Commercial team.
Requirements:
Essential 5+ years of experience in Account Management, Commercial Management, within the iGaming industry.
Strong understanding of online casino products, game content, player behavior, and operator business models.
Proven track record of managing high-value B2B accounts and delivering commercial growth.
Excellent relationship-building, negotiation, and stakeholder management skills.
Strong commercial acumen with the ability to interpret data and translate insights into business opportunities.
Experience working with commercial reporting tools.
Strong communication and presentation skills.
Ability to manage multiple priorities in a fast-paced, international environment. Willingness to travel internationally when required.
Preferred Experience working for a platform provider, aggregator.
Knowledge of regulated iGaming markets and compliance requirements.
Experience launching casino content, promotional tools, or gamification features. Familiarity with BI tools such as Power BI.
Additional European language skills are advantageous.
Key Competencies
:
Strategic relationship management
Commercial negotiation
Revenue growth and account development
Customer success
Analytical thinking
Problem solving Influencing and stakeholder management
Presentation and communication
Planning and organization
Collaboration and teamwork
Adaptability and resilience
Success in this role will be measured by:
Revenue growth across managed accounts.
Client retention and satisfaction.
Successful delivery of game launches and commercial initiatives.
Growth in wallet share and cross-selling opportunities.
Achievement of commercial KPIs and revenue targets.
Strong internal collaboration and operational excellence.
Here's what we offer:
Start with a competitive number of annual leave days, increasing as you grow with us.
Private Medical Subscription.
3 sick leave days per year, no doctor's note required.
Access to online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Gym membership.
Meal allowance.
Support for New Parents:
21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool?
At
EveryMatrix,
we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: Istanbul, Turkey
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
We are seeking a versatile and people-oriented HR Generalist to serve as the primary HR partner for our Istanbul office. Reporting to the regional HR lead, you will manage end-to-end HR operations, drive employee relations, support HR audits and compliance activities, and ensure a seamless, positive employee experience for our growing local team. This role combines hands-on HR administration with strategic employee engagement and local regulatory expertise.
Key Responsibilities
1. HR Operations & Administration
Manage the full employee lifecycle including onboarding, contract management, probation tracking, transfers, and offboarding processes.
Maintain accurate employee records and HR systems (HRIS), ensuring data integrity and timely updates.
Administer payroll inputs, attendance records, leave management, and benefits enrollment in coordination with the payroll vendor and finance team.
Prepare and manage employment contracts, addendums, reference letters, and other HR documentation in compliance with Turkish labor law.
Support visa and work permit applications for foreign employees as needed.
2. Employee Relations
Serve as the first point of contact for employee queries and workplace concerns, providing guidance in line with company policy and local legislation.
Handle employee grievances, disciplinary procedures, and performance improvement plans with fairness and confidentiality.
Conduct exit interviews, analyze turnover trends, and recommend
retention
strategies to management.
Mediate workplace conflicts and foster a positive, inclusive, and respectful work environment.
Advise managers on people-related matters including performance management, team dynamics, and engagement initiatives.
3. HR Compliance & Audits
Ensure full compliance with Turkish labor law (4857 sayılı İş Kanunu), social security regulations (SGK), and occupational health & safety legislation (6331 sayılı İSG Kanunu).
Support internal and external HR audits by preparing documentation, responding to audit queries, and implementing corrective actions.
Maintain and update HR policies and procedures to reflect changes in local regulations and company standards.
Monitor and ensure compliance with mandatory reporting obligations to local authorities (İŞKUR, SGK, etc.).
Conduct periodic reviews of HR processes to identify risks and drive continuous improvement.
4. Health, Safety & Workplace Compliance
Ensure the Turkey office is fully compliant with local health & safety laws (İş Sağlığı ve Güvenliği / 6331 sayılı İSG Kanunu).
Coordinate regular workplace risk assessments and safety audits with external H&S consultants.
Develop, implement, and maintain H&S policies and procedures; organize safety training and emergency drills.
Manage incident reporting, investigation, and corrective actions; maintain required H&S documentation and records.
Serve as an active member of the first-aid and emergency response team.
5. Employee Experience & Engagement
Plan and execute local onsite and virtual company events, team-building activities, and holiday celebrations in alignment with global guidelines.
Coordinate employee welfare and benefit arrangements such as overtime meals, local transport, birthday gifts, and bereavement support.
Act as a culture ambassador by shaping the local workplace environment and maintaining vibrant recreation areas.
6. Office &
IT
Administration
Manage the shipping and receiving of company laptops locally, acting as the on-site helper to perform basic device setups under the step-by-step guidance of the remote IT team.
Oversee day-to-day office operations, facility maintenance, and vendor management to ensure a safe and productive workplace.
Manage office supplies, pantry inventory, corporate mobile lines, and procurement activities.
Facilitate office access control, visitor management, and front-desk operations as needed.
7. Others
Support HR projects and initiatives as directed by the regional HR lead.
Contribute to employer branding, recruitment support, and talent acquisition activities for the Turkey office as needed.
Research and monitor the competitive landscape of crypto/
Web3
companies operating in Turkey including their local hiring trends, compensation benchmarks, employer branding strategies, and office presence, to inform Bybit's talent and HR strategy in the region.
Requirements
Minimum 5 years of progressive HR experience in a generalist or HR management capacity.
Comprehensive knowledge of Turkey labor law.
Demonstrated experience managing employee relations matters, including grievances, disciplinary cases, and workplace investigations.
Fluency in Turkish and English, both written and spoken, is a must.
Comfortable building HR and office functions from the ground up (0-to-1 experience) — setting up processes, policies, and infrastructure in a new or scaling environment.
Proactive and self-driven, with a track record of identifying gaps and implementing solutions without waiting for direction.
Preferred
Experience in the technology, fintech, or crypto/Web3 sector.
Prior involvement in HR audits, employer branding, or talent acquisition.
Experience working in fast-growing, globally distributed teams where adaptability is essential.
Proficiency in HRIS platforms and collaboration tools (e.g., Google Workspace,
Lark
).
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a motivated and proactive Business Development Representative to join our Sales Team and support Xometry’s growth across international markets. In this role, you will develop new business opportunities, manage customer relationships, and build long-term partnerships with small and medium-sized businesses across industries such as mechanical engineering, robotics, infrastructure, furniture manufacturing, and more.
This is an excellent opportunity for someone with strong communication skills, a commercial mindset, and the ambition to grow within a fast-paced international environment.
How You’ll Contribute:
Develop and expand the customer base through proactive outbound sales activities and inbound lead management
Achieve established sales plans and individual KPIs
Handle incoming customer requests promptly and professionally
Maintain effective communication with customers through calls, emails, online meetings, and messaging platforms
Maintain accurate and high-quality customer data in Salesforce
Support customers with account usage, request submissions, and order placement
Monitor and follow up on customer payments
Maintain long-term relationships with existing customers while identifying upselling opportunities
Identify and unlock new business opportunities through assigned and acquired customer accounts
Represent Xometry professionally in communication with customers across various industries
What You’ll Bring to Xometry:
Experience: First experience in sales, business development, customer success, or account management
Language Skills: Fluent Danish or Norwegian and English is mandatory
Communication: Strong interpersonal and communication skills with the ability to build trust, negotiate, and achieve results
Commercial Mindset: Ability to identify business opportunities, achieve sales targets, and contribute to a healthy sales pipeline
Technical Mindset: Ability to quickly understand product specifics and communicate them effectively to customers
Customer Focus: Strong social intelligence, empathy, and a customer-oriented communication style
Personal Qualities: High level of responsibility, flexibility, determination, and motivation to grow
International Experience: Experience living abroad is considered an advantage
Location: Candidates must be located in Bulgaria
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a motivated and proactive Business Development Representative to join our Sales Team and support Xometry’s growth across international markets. In this role, you will develop new business opportunities, manage customer relationships, and build long-term partnerships with small and medium-sized businesses across industries such as mechanical engineering, robotics, infrastructure, furniture manufacturing, and more.
This is an excellent opportunity for someone with strong communication skills, a commercial mindset, and the ambition to grow within a fast-paced international environment.
How You’ll Contribute:
Develop and expand the customer base through proactive outbound sales activities and inbound lead management
Achieve established sales plans and individual KPIs
Handle incoming customer requests promptly and professionally
Maintain effective communication with customers through calls, emails, online meetings, and messaging platforms
Maintain accurate and high-quality customer data in Salesforce
Support customers with account usage, request submissions, and order placement
Monitor and follow up on customer payments
Maintain long-term relationships with existing customers while identifying upselling opportunities
Identify and unlock new business opportunities through assigned and acquired customer accounts
Represent Xometry professionally in communication with customers across various industries
What You’ll Bring to Xometry:
Experience: First experience in sales, business development, customer success, or account management
Language Skills: Fluent French and English is mandatory
Communication: Strong interpersonal and communication skills with the ability to build trust, negotiate, and achieve results
Commercial Mindset: Ability to identify business opportunities, achieve sales targets, and contribute to a healthy sales pipeline
Technical Mindset: Ability to quickly understand product specifics and communicate them effectively to customers
Customer Focus: Strong social intelligence, empathy, and a customer-oriented communication style
Personal Qualities: High level of responsibility, flexibility, determination, and motivation to grow
International Experience: Experience living abroad is considered an advantage
Location: Candidates must be located in Bulgaria
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Serbia; Spain
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for
Lead ML Engineer -LLM Inference & NLP
.
Your main tasks will be:
Speed up and scale LLM inference in production: SGLang, KV and prefix caching, batching, quantization, speculative decoding
Run distributed inference for very large models (up to 1T+ parameters) across multi-GPU and multi-node setups
Benchmark new GPU servers and hardware, bring them into production and adapt our serving code to them
Lead the NLP and CV teams technically: review experiments, set direction, and step in early when something is heading the wrong way
Train and fine-tune the language models, and improve the agent harnesses and chat algorithm that run on them
Track cutting-edge research and open-source work in inference and post-training, and turn it into the ML roadmap
Collaborate closely with the validation, content, and dataset preparation teams to design experiments and measure model quality
We expect from you:
Deep hands-on experience optimizing LLM inference in production with SGLang, vLLM, or TensorRT-LLM
Experience with distributed inference or training of large models: MoE, tensor/expert/pipeline parallelism, multi-node GPU clusters
Strong understanding of what makes inference fast: KV cache, attention kernels, batching, quantization, GPU profiling
Experience training and fine-tuning LLMs, including post-training (RLHF, DPO, or similar)
Proven technical leadership: you've guided engineers through reviews, mentoring and technical decisions while still writing code yourself
Proficiency with PyTorch, transformers, and related libraries
Experience at AI-focused startups or companies (Character AI, OpenAI, and similar is a strong plus)
Backend engineering experience (Python, Go, C#) and knowledge of scalable deployment systems is a significant advantage
Advanced English or Russian
Nice to have:
CUDA or Triton kernel development
A computer vision background. We also welcome strong CV leads who have accelerated large generative image or video models
Experience with multimodal LLMs
First-author papers or notable open-source work, e.g. contributions to SGLang, vLLM, or post-training libraries
A degree in CS, math, or physics from a strong program (MSc or PhD)
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Описание вакансии Обязанности: - Разработка и защита продуктовых дорожных карт перед внутренними и внешними стейкхолдерами; - Формирование продуктовых и архитектурных требований для высоконагруженных систем;
Location: Serbia; Spain
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for
Head of Sales.
Your main tasks will be:
Launch the creator affiliate program from zero: models, AI creators, agencies.
Find partners yourself: agencies, AI influencers, models. Negotiate, agree terms, launch.
Bring in traffic partners.
Own revenue share end to end: the terms, partner settlements and payouts.
Run promo and grow Joi Studio. For every partner, brief our production team on what’s needed, how much, by when.
Work with the product team on creator monetization and launch new SKUs.
Own the channel’s numbers: pipeline, forecast, revenue, reporting. Set priorities and grow volume partner by partner.
We expect from you:
You’ve negotiated and closed with talent and agencies yourself: terms, rev share, exclusivity.
You have your own network inside agencies and among top creators. Not a list you’d have to build from zero.
You’ve launched or run an affiliate or partner program and know the mechanics: CPA, rev share, hybrid, tracking, payouts.
You understand creator-platform economics: creator LTV and the unit economics of onboarding a partner.
You work with Revenue, ARPPU and partner retention as numbers you act on. You forecast, report against it, and explain the gap honestly without being chased.
You can run promo production from the client side: brief the team, accept the work, hold the deadlines.
Superset or an equivalent for dashboards. Excel at pivot-table and modelling level.
English C1.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: Shanghai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is actively looking for an enthusiastic and inventive Account Manager to nurture and maintain long-term relationships with our Key accounts, merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.
You will be the business advisor and main point of contact to a merchant's pre, during and post integration process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.
The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced, start-up company and contribute to shaping its future, this is the role for you to make a difference.
How you’ll make an impact
- Crafting merchant specific account development plans
- Building high touch, consultative and positive relationships with our merchants through regular and open communications
- Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
- Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce
- Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs
- Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience
What we’re looking for
- 6+ years’ experience in a B2B Account Management, Relationship Management or Customer Success role in the FinTech and/or Payments industry
- A strategic problem solver with excellent project management skills
- Good knowledge of today’s major e commerce and payments technologies, players and major future trends
- Customer driven and able to establish robust relationship with assigned customer base
- Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently
- Fluent in both Mandarin and English as working languages, with excellent cross-cultural communication skills and exceptional written and verbal skills in both languages.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a motivated and proactive Business Development Representative to join our Sales Team and support Xometry’s growth across international markets. In this role, you will develop new business opportunities, manage customer relationships, and build long-term partnerships with small and medium-sized businesses across industries such as mechanical engineering, robotics, infrastructure, furniture manufacturing, and more.
This is an excellent opportunity for someone with strong communication skills, a commercial mindset, and the ambition to grow within a fast-paced international environment.
How You’ll Contribute:
Develop and expand the customer base through proactive outbound sales activities and inbound lead management
Achieve established sales plans and individual KPIs
Handle incoming customer requests promptly and professionally
Maintain effective communication with customers through calls, emails, online meetings, and messaging platforms
Maintain accurate and high-quality customer data in Salesforce
Support customers with account usage, request submissions, and order placement
Monitor and follow up on customer payments
Maintain long-term relationships with existing customers while identifying upselling opportunities
Identify and unlock new business opportunities through assigned and acquired customer accounts
Represent Xometry professionally in communication with customers across various industries
What You’ll Bring to Xometry:
Experience: First experience in sales, business development, customer success, or account management
Language Skills: Fluent Italian and English is mandatory
Communication: Strong interpersonal and communication skills with the ability to build trust, negotiate, and achieve results
Commercial Mindset: Ability to identify business opportunities, achieve sales targets, and contribute to a healthy sales pipeline
Technical Mindset: Ability to quickly understand product specifics and communicate them effectively to customers
Customer Focus: Strong social intelligence, empathy, and a customer-oriented communication style
Personal Qualities: High level of responsibility, flexibility, determination, and motivation to grow
International Experience: Experience living abroad is considered an advantage
Location: Candidates must be located in Bulgaria
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Remote
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT YOUR TEAM
Our Customer Support operation is scaling and becoming more automated. As our first dedicated Customer Support Data Analytics Engineer, you’ll sit in Operations and work hand in hand with the Customer Support team, the Head of Operations, Product, Engineering, Payments and Risk. You’ll explain why customers contact us, measure what self-service and automation actually resolve, and help the team decide what to fix first based on evidence.
You’ll work with Databricks (SQL), Kustomer, QuickSight, Mixpanel, Jira and Slack, on top of an internal data layer with Claude integrated. Current focus: AI and automation in support, and building and optimising our support metric stack.
RESPONSIBILITIES
- Reusable data models: Build and maintain dbt models on Databricks across bronze, silver and gold layers, with tests, column documentation and incremental logic, so the next person can build on them.
- Data mapping and feasibility: Know what data we have, what is missing and how it connects. Join sources that were never designed to be joined, audit contact tagging so reporting stays reliable, and judge early whether a requested metric is buildable. If it isn’t, say exactly which data is missing and what it would take to get it.
- Metric design: Turn vague requests from the Customer Support team into exact metric definitions, such as repeat contact, automated deflection rate and cost per contact, and prove each one against raw data before it ships.
- Dashboards and reporting: Build dashboards end to end in QuickSight and Omni (datasets, calculated fields, filters). Deliver weekly support performance packs with actionable insights and thresholds for ops managers and leadership.
- Daily operations pulse: Monitor volumes, backlog, SLAs and CSAT to flag spikes early. Investigate “this number looks wrong” cases by tracing a visual back through the model to the source table.
- Contact-driver and feedback analysis: Identify why customers contact us by product, spot growing issues, and analyse QA and customer feedback to surface coaching themes and process gaps.
- Automation and self-service: Measure how well AI, bots and help content resolve issues, including repeat contacts and CSAT.
- Root-cause partnership: Partner with Product, Payments and Risk to quantify the impact of issues and track fixes.
- Planning input: Help forecast contact volume and capacity needs.
REQUIREMENTS
- 3+ years of experience as a Data Analytics Engineer in Customer Support, contact-centre or CX environments.
- Strong SQL, dbt and hands-on experience with BI and reporting tools (we use QuickSight; Power BI, Looker or similar is fine).
- Solid knowledge of customer support metrics and contact-driver analysis: CSAT, FCR, handling time, repeat contact, deflection.
- Ability to turn insights into operational changes with non-technical stakeholders.
- Curiosity about why customers get in touch and what would stop the issue from happening again. You care more about changing outcomes than producing dashboards.
- Good written and spoken English (proficiency preferred).
NICE TO HAVE
- Python or text analytics on ticket data.
- Experience with a support CRM’s data
- Forecasting experience.
- Experience evaluating chatbots or AI agents.
- Background in digital goods or gaming.
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*Please attach CV's in English.
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
#LI-DNP
Location: Warsaw, Poland; Romania
On behalf of
FinTech Client #4
, SD Solutions is looking for a talented
Senior
Full Stack Developer
for Billing project that handles the processing of fees, exchanges, invoices, payments, and statements for our clients. We are looking for an experienced and skilled full-stack senior engineer who can lead the entire feature development cycle.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Collaborating with the product owner to clarify requirements and expectations
Collaborating with the product owner to advise on the best UX approach
Designing the solution and effectively communicating with and getting feedback from various teams (such as Architecture, Security, BI, DBA, Bizops, etc.)
Creating technical documentation with UML diagrams on Confluence
Implementing the solution following best practices and standards
Collaborating with the QA team
Supporting production incidents
Requirements:
More front-end oriented
Have 3+ years of hands-on experience with Angular, used on your current or most recent project (MUST)
Have 3+ years of Java experience (5+ years is a plus); candidates with strong motivation to grow backend skills are welcome
Be responsible and proactive
Produce high-quality deliverables and have a strong technical background
Have willingness and passion to constantly improve Billing domain knowledge
Have experience working in an Agile environment and follow the SCRUM framework. The project involves a lot of business challenges we have to provide technical solutions for
About the company:
A global fintech company providing unified payment infrastructure and financial services for merchants and consumers worldwide. The platform integrates multiple payment channels into a single solution, combining in-house technology development and product innovation to streamline transactions at scale.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Responsibilities: Design and develop comprehensive economic models for in-game economies, including currency, resources, and progression systems. Analyze and iterate on economic models to ensure balanced and engaging gameplay.
УдалённоmiddleМожно работать из любой страны
УдалённоseniorSerbia; Spain
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorRemote - USA; You’ll join a fast-moving, globally distributed team — analysts, threat-domain SMEs, data scientists, and engineers — collaborating across time zones, async and in real time
leadBrazil
ГибридseniorTas-Sliema, Malta; Sofia, Bulgaria; London, United Kingdom
leadIstanbul, Turkey; companies operating in Turkey including their local hiring trends, compensation benchmarks, employer branding strategies, and office presence, to inform Bybit's talent and HR strategy in the region