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Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT PRODUCTION ENGINEERING Production Engineering is Ramp's infrastructure ownership layer. We exist to make Ramp faster, more reliable, and more scalable — and we do that by being embedded in the problems, not adjacent to them. A few things that define how we operate: - One team, one company, one objective. There is no "infra team" and "product team" — there is Ramp. We share the company's goals as our own. When a product team struggles with reliability or scalability, that is our struggle. - If reliability or scalability is at risk, we own it. We don't wait to be invited, and we don't ask whose code it is. If a system is slow, if it breaks, if it won't scale — that's ours to lead, regardless of where it lives in the stack. - We go first, and we go fast. When the path isn't obvious, we don't wait for someone else to find it. We move with urgency, propose the solution, align the stakeholders, and stay in until it's done — not until our ticket is closed. - We lead the way. We find the next problem before it finds us. And when we solve it, we don't just fix it for ourselves — the patterns and standards we establish become the foundation the rest of Ramp builds on. That's not a side effect of the job; it's the job. - We stay calibrated. Speed means nothing if we're moving in the wrong direction. We regularly stop and ask honestly whether what we're working on is still the highest-leverage thing we could be doing — the discipline that makes sure our effort compounds toward what actually matters. You cannot build the future of finance on shaky infrastructure. OUR TEAMS Production Engineering is organized into teams — but we think about teams differently. Teams are mutable. We build them around what needs to be done, not around what we need to do given the teams we already have. The structure below reflects our current priorities; it will evolve as Ramp does. Right now, we operate across four areas: - Compute — the foundation everything runs on: container orchestration, networking, load balancing, edge infrastructure, and the deployment systems that get code from engineers' laptops to production reliably and at scale - Storage — databases, caching, object storage, and the data infrastructure that underpins everything - Workflows & Messaging — the systems that power Ramp's financial workflows and event-driven architecture - Developer Infrastructure — the platform that makes every builder at Ramp faster and more autonomous: observability, cost attribution, and CI/CD systems that give teams visibility into what they build and what it costs WHAT YOU'LL DO Production Engineers at Ramp are full software engineers who happen to specialize in infrastructure. You write production code, you own systems end-to-end, and you drive technical outcomes across the organization — not just within your team. As a Tech Lead & Manager, you are a hands-on player-coach: you will lead and grow a team while remaining directly engaged in the technical work. Management at Ramp does not mean stepping away from the technology or the code. You will help set direction, develop engineers, and work alongside the team to deliver consequential infrastructure outcomes. Day to day, you will: - Build, coach, and grow a high-performing team. Create clarity, give direct feedback, mentor engineers, and help each person expand their technical judgment, ownership, and leadership. - Set technical direction for your team’s domain. Identify the highest-leverage problems, define a path forward, bring the right people along, and stay engaged with the team until the work is delivered. - Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale. - Drive architectural change — not just flag problems. When you surface a reliability or scalability issue, you own the path forward: you propose the solution, find the owners across engineering, and stay in until it's resolved. - Partner with product teams at the design phase — reviewing architectures, embedding golden paths, and making it easy to build correctly the first time. - Build Ramp's next level of scale — you'll be a hands-on contributor to the most consequential infrastructure shift happening right now: our move to a cellular architecture, enabling Ramp to scale, reach international markets, operate in highly regulated and constrained environments (e.g. FedRAMP), and deliver on enterprise-grade SLAs. - Enable AI-native engineering — as Ramp builds increasingly AI-powered products, PE is the team that makes sure the platform can support them. You'll proactively partner with product teams on AI infrastructure patterns, define the golden paths that turn one-off solutions into reusable foundations, and stay ahead of emerging challenges before they become blockers. - Build developer tooling and self-service infrastructure — so that other teams can answer their own questions (cost, performance, reliability) without involving PE. - Participate in on-call rotation — and more importantly, use every incident as a signal to eliminate the root cause, not just resolve the symptom. - Lead across the company — PE doesn't just review designs or show up when called. We proactively initiate cross-team architectural reviews, and we take full ownership of company-wide reliability and scalability initiatives: identifying the problem, proposing the solution, aligning the stakeholders, and staying in until it's done. WHAT WE LOOK FOR We don't hire for a checklist. We hire for the instincts that make someone exceptional on this team. The mindset we're looking for: - You love building teams, mentoring engineers, and helping people grow—and you are equally energized by writing code, reviewing designs, and digging into complex distributed systems. - You are a true player-coach. You know when to coach, delegate, and create space for others to lead; you also know when your direct technical involvement will create the most leverage. - You can set a technical direction, bring people along, and then lock in with the team to make it happen. - You do not believe managing engineers means stepping away from the technology or the code. - You can't walk past something broken without wanting to fix it — and you don't stop at the workaround. You find the root cause and eliminate the class of problem. - You think in systems, not tasks. You understand that "fixing the bug" is step one; making it so the bug can't happen again is the job. - You move with urgency but without chaos. You know when to go fast and when to slow down and do it right. - You treat product teams as your users. You build for them, communicate with them proactively, and measure success by how much faster they can ship. But you're also an owner — when something is broken or blocking, you don't wait to be asked. We win when our customers win. - You leave things better than you found them. Every system you touch, every process you encounter — you move it forward. Not always dramatically, but always directionally. You picked it up in a certain state; you leave it in a better one. - You are equally comfortable reading a database query plan, reviewing a system design doc, writing a Terraform module, and jumping into an incident at 2am. Experience profile: - 8+ years of software engineering experience, including a track record of shipping high-quality architectures for critical systems. - Staff+-level technical leadership: experience setting technical direction and leading complex, multi-quarter technical initiatives from ambiguous problems through durable production outcomes. - Experience managing, mentoring, and developing engineers. You create clarity, give direct feedback, and help people grow in technical judgment, scope, and leadership. - A sustained hands-on engineering track record. You are comfortable writing and reviewing production code, evaluating system designs, debugging incidents, and making difficult technical tradeoffs. - Hands-on experience building and operating distributed systems at production scale. - Strong software engineering fundamentals — you write clean, well-tested, production-ready code and set that standard for the team. - Experience with at least one major cloud provider (AWS preferred). - Familiarity with observability and reliability practices, including SLOs, error budgets, alerting, dashboards, and incident response. - Track record of delivering through cross-functional coordination: aligning stakeholders, unblocking teams, and staying accountable for the outcome. - Comfortable using AI tooling and coding agents as part of your everyday engineering workflow — and helping a team use them to move faster and think bigger. Bonus (not required): - Experience with cellular or multi-tenant architecture patterns - Prior work on workflow orchestration systems (Temporal) - Contributions to developer experience or internal platform tooling - Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Business Development & Partnerships team aims to advance our company goals by working with partners to augment product experiences, drive user engagement, accelerate user and revenue growth, distribute our products and services, and raise brand awareness. As Figma's product portfolio and user base continue to evolve, the team plays a critical role in connecting our platform to a broader network of builders, developers, and solution partners. We're looking for a thoughtful people leader and product partnerships operator to help scale the impact of our growing team. Reporting to the Director of Product Partnerships, you will initially lead a small, growing team of Partner Managers responsible for product-area portfolios and scaled programs. You will translate Product Partnerships priorities into clear portfolio plans, coach the team to deliver excellent partner outcomes, and build the operating rhythms, standards, and cross-functional alignment that allow the organization to scale. This role is ideal for someone who combines strong people leadership with product judgment, operational rigor, and a track record of bringing complex technology partnerships to life. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead, coach, and develop an initial team of 3-5 Partner Managers who own product-area portfolios and scaled partnership programs; set clear expectations, provide actionable feedback, and support strong performance and career growth Partner with the Director of Product Partnerships to translate organization-wide strategy and priorities into focused portfolio plans, resource allocation decisions, and measurable goals for the team Create leverage across the organization by ensuring Partner Managers can independently drive day-to-day partner strategy, execution, communications, and decision-making, while maintaining a high and consistent quality bar and communication about their work Oversee the health and impact of the team's partner portfolio, helping partner managers prioritize the highest-value opportunities and guide strategy, unblock complex workstreams, and navigate risks, tradeoffs, and escalations Build strong relationships with leaders across Product, Engineering, Design, Marketing, Sales, Research, Operations, Finance, and Legal to align partnership priorities with company and product goals Define and track portfolio-level success metrics, review progress with the team, and deliver concise business updates to Partnerships leadership and cross-functional stakeholders Serve as the primary point of escalation and step into the highest-leverage partner moments when leadership, negotiation support, escalation management, or cross-functional alignment is needed, while preserving clear ownership for the Partner Manager Help evolve the Product Partnerships organization as it grows by improving processes, clarifying roles and decision rights, and supporting hiring and onboarding for new team members We’d love to hear from you if you have: 12+ years of experience in partnerships with predominant focus in product partnerships or ecosystem partnerships, and 3+ years of direct people management experience, with a track record of hiring, coaching, and developing high-performing teams The ability to define strategy, plan, prioritize, build cross-functional alignment, execute efficiently on long-term, cross-functional projects, and iterate alongside product, GTM, and executive teams Excellent communication and negotiation skills, including the ability to structure frameworks, initiate an action plan, and lead complex, first-of-their-kind, technical partnerships and negotiations Technical depth; experience contributing to and influencing product strategy, roadmap, and execution as well as analyzing data to build and share insightful business recommendations A demonstrated ability to execute on short term business needs in tandem with driving strategic decisions that align with the broader company and partnerships roadmap While it’s not required, it’s an added plus if you also have: Proven ability to create and implement product partnership strategies in enterprise SaaS Track record of building partnership processes, programs, or teams during periods of rapid company or product growth Demonstrated success leading teams that manage both high-touch product partnerships and scaled ecosystem programs At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $185,000 — $317,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Malta The Wow As a Tech Lead at Betsson Group, your primary responsibilities will be geared towards driving technical excellence in our products. You will serve as a bridge between the domain architect(s) and engineering teams, facilitating technical design, decisions and delivery. Being a technical expert, you will actively support our managers in building world class engineering teams. This is a hands-on role, where you will have frequent opportunities to research new technologies, lead technical investigations and develop POCs for new ideas, and will actively participate in key technical initiatives A taster of what you will be involved with: Your main goal is ultimately to drive technical excellence in the domain - in particular towards improving stability, performance, code quality, and development efficiency. To this end, you will be expected to: Identify and champion technical improvements for consideration in the roadmap, ensuring the benefits are clear and understood. Work closely with architects to ensure that the architectural direction and standards are being communicated, aligned & implemented within the teams. Develop and maintain a strong understanding of our business and products. Take the lead on technical design decisions, whilst ensuring alignment with the domain architect(s). Take an active, hands-on role with important technical initiatives and issues. Support new product development by producing POCs and/or documented technical designs. Research new technologies and assessing their potential application. Review major changes to ensure they are up to standard. Serve as a key technical point of contact for the domain, collaborating with product, architecture and engineering colleagues across the organisation. Help build our world class teams, thus participating in technical interviews and providing technical feedback on people, as well as coaching & mentoring engineers. Participate in team ceremonies such as planning, refinement, etc... to keep up to date on ongoing works and upcoming plans. Lead technical trainings to share knowledge and improve technical expertise within the teams. What we are looking for A strong technical background in software engineering for web applications. Highly knowledgeable and experienced with TypeScript / JavaScript and Web Markup (CSS3/HTML5). A deep understanding of Observable technologies (preference for RxJS / Signals). Highly knowledgeable and experienced with modern agile software development practices, GIT based projects, and CI/CD. Knowledge about web component frameworks (ex. StencilJS) Highly experienced and comfortable working with large scale applications, including: SDK & FE components architecture, modularisation, efficient application bundling, unit testing, and integrating with backend APIs. Expertise in delivering highly performant web solutions on an international scale, with preference given to implementing SSR mechanisms and optimising content delivery with CDNs, caching, and other solutions surrounding front-end applications. Possess demonstrated working experience in defining and documenting technical solutions around front-end architecture and its integration with backend services. Ability to efficiently review PRs and provide constructive feedback. Experienced and passionate about coaching and mentoring people, preferably having done so in a similar role. Communicates clearly and confidently with the engineering team, whether running training or knowledge transfer sessions, walking through requirements, or presenting technical designs Communicates effectively upwards with Architects and the Head of Engineering, presenting technical proposals, trade offs and risks with clarity and sound reasoning Is approachable and open, someone the team feels comfortable going to for guidance or support. A strong team player who builds trust, shares knowledge willingly and contributes to a collaborative team culture Great if you have Prior experience working with custom UI design system frameworks. A good understanding of front-end data tracking through Google Analytics / Google Tag Manager. A good understanding of AI Tooling and AIDLC practices. Helps driving AI Tooling adoption within the team in a responsible manner, building confidence and good habits. Applying sound judgement to AI generated output, ensuring code quality and security is never compromised. Working experience with geographically distributed teams. What we offer Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in. Challenge accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

JT MARKETING — международная iGaming-компания, разрабатывающая собственные B2C-продукты и собственную платформу.

Обязанности: • Принять и изучить существующую архитектуру и кодовую базу. • Стать техническим владельцем продукта. • Самостоятельно разрабатывать ключевые backend-модули. • Развивать функции на... Требования: • Не менее 5 лет опыта коммерческой разработки. • Уверенное знание TypeScript, Node.js и NestJS. • Сильное понимание backend-архитектуры. • Практический опыт работы...

Задачи: - Разрабатывать, обучать и оптимизировать ML/AI-модели на PyTorch или TensorFlow - Проектировать end-to-end пайплайны обработки и подготовки данных - Работать с синтетическими данными и автоматизацией разметки - Интегрировать AI/ML-модели с backend и другими компонентами продукта - Подготавливать модели к production-деплою и масштабированию - Настраивать процессы мониторинга, версионирования и экспериментов с использованием MLOps-инструментов - Контейнеризировать ML-процессы с помощью Docker - Работать с облачной инфраструктурой AWS или аналогами - Участвовать в оптимизации inference и производительности моделей - Взаимодействовать с инженерами и другими участниками AI-команды на всех этапах разработки - Определять техническое направление AI-проектов, принимать ключевые архитектурные решения и обеспечивать техническое руководство командой на всех этапах разработки. Требования: - Опыт 4+ года коммерческого опыта в Machine Learning / AI Engineering - Практический опыт разработки и внедрения ML-моделей в production - Английский (свободный) - Уверенное понимание основ Machine Learning и Deep Learning - Знание методов оптимизации моделей и ключевых ML-метрик - Практический опыт с MLOps (MLflow/Kubeflow/AWS SageMaker или аналогичные) Условия: - Формат: Full-time - Локация: Ташкент (Офис) - Официальное трудоустройство по ТК УЗ - Занятость: полный рабочий день

О проекте: Платформа объединит предложения нескольких поставщиков автозапчастей в единую систему с функциями: единый каталог, поиск по артикулу, бренду и названию, сопоставление товаров разных поставщиков, цены и остатки, сроки поставки, интеграции с поставщиками, B2B-личные кабинеты, корзина и заказы, система ролей, интеграция с 1С, административная панель, API, дальнейшее масштабирование системы. Основные задачи: На первом этапе: изучить требования проекта, спроектировать архитектуру, определить структуру БД, спроектировать API, определить архитектуру интеграций, продумать обработку и нормализацию данных поставщиков, определить подход к поиску и сопоставлению товаров, подготовить техническую документацию, декомпозировать разработку на этапы. После утверждения архитектуры: разработка backend, реализация API, интеграции с поставщиками, интеграция с 1С, работа с каталогом, заказами, пользователями и ролями, подготовка production-инфраструктуры, дальнейшее развитие и масштабирование проекта. Требования: Обязательно: 5+ лет коммерческой разработки, уверенный Node.js / TypeScript, PostgreSQL, проектирование backend-архитектуры, REST API и интеграции, Docker, Linux, Git, способность самостоятельно декомпозировать сложные задачи. Будет большим плюсом: опыт в B2B, e-commerce, marketplace, большие товарные каталоги, 1С, ERP, Redis, RabbitMQ / Kafka, высоконагруженные системы. Условия: Удалённая проектная работа, 20–30 часов в неделю на первом этапе; первый этап — архитектура и техническое проектирование; после перехода проекта в активную разработку возможна загрузка 30–40 часов в неделю по согласованию; работа долгосрочная, по мере прохождения этапов проекта; это не разовая задача и не подработка на несколько дней — рассматривается специалист для длительного участия в проекте.

Задачи: — Добавлять интерактивные элементы в уроки — Вносить ежедневные изменения в контент на платформе — Проводить тщательное тестирование, находить и исправлять ошибки, обеспечивая стабильную и удобную работу платформы — Исследовать новые технологические решения и тренды, которые могут быть полезны работе — Помогать с обращениями в Intercom от команд Client Services и Teacher Operations — Находить повторяющиеся задачи и создавать AI-инструменты для автоматизации производства контента, тестирования и повседневных процессов — Проверять качество и эффективность этих инструментов: точность работы, экономию времени и корректное использование данных Требования: — Английский язык на уровне C1 — Уверенный опыт работы с Google Workspace, Adobe Photoshop (или аналогичные редакторы изображений), Figma и Chrome Developer Tools — Знание дополнительных программ, электронных таблиц или статистики будет преимуществом — Понимание базовых принципов программирования, умение читать и писать простой код (HTML и CSS) — Опыт работы в технологической сфере (разработка игр, веб-дизайн, графический дизайн) будет плюсом — Опыт внедрения, тестирования или технической поддержки цифрового контента, а также использования AI для исследований, создания прототипов, тестирования или оптимизации рабочих процессов — Высокое внимание к деталям — Гибкость, умение переключаться между задачами и менять приоритеты — Ориентация на качество и постоянное улучшение процессов — Навыки решения проблем и аналитический подход — Желание учиться и осваивать новые навыки Условия: — Полностью удалённый формат работы — Полная занятость, 40 часов в неделю — Интересный и перспективный международный проект

Location: Los Angeles, USA As Technical Producers at Riot, we lead passionate technical teams to create products and experiences that deliver maximum developer and player value. We guide development, clear blockers, and push projects across the finish line while ensuring that our teams are sustainable and have a collaborative environment. As a Technical Producer III on the Core Tech team, you will lead a complex technical team and projects that deliver the tools and engine capabilities used to develop Teamfight Tactics. You will own strong delivery processes within the team and ensure that collaboration with external teams runs smoothly. You will oversee product roadmaps, delivery, work systems, and execution, while providing initiative leadership with visibility into complex deliverables, risks, and dependencies. You will also ensure that the team works at a sustainable pace and continuously improves. You will report to the Initiative Delivery Lead for the Core Tech initiative on TFT. Responsibilities: Run day-to-day production operations and development processes for complex technical teams Lead complex projects involving multiple disciplines, teams, and organizational partners Partner with Engineering and Product leads to develop the team’s technical product vision, strategy, and roadmap Manage delivery plans, risks, dependencies, tradeoffs, and stakeholder communication Improve work systems, team performance metrics, delivery predictability, and goal setting Assess team health, composition, and capacity to ensure the team is set up for success Increase development efficiency through simplification and standardization Mentor other producers and contribute ideas beyond your immediate ownership across teams and disciplines Required Qualifications: Minimum of 6 years of experience as a Producer, Product Manager, or Development Manager on medium-to-large technical teams Bachelor’s degree in Computer Science or a related field, or equivalent experience with strong technical knowledge and problem-solving skills Experience independently leading complex technical projects with multiple teams, stakeholders, or dependencies Experience applying Agile and Lean development processes Excellent team leadership and the ability to refine technical product vision Experience working with teams building engine capabilities, platform technology, or gameplay features Skilled at managing diverse stakeholders, building alignment across teams, and navigating complex organizational dynamics Strong understanding of product management and the ability to find balanced solutions across technical, developer, and delivery constraints Expert of Jira use, configuration, and limitations Desired Qualifications: Experience working with teams building software or tools for internal users Experience in game development or a strong understanding of how artists, engineers, and game designers build assets and features for a modern game For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: Guatemala City Workplace: hybrid Customer Service Representative We are looking for enthusiastic individuals to join our team as Brand Ambassadors. In this role, you will be the voice of our customers, providing top-tier support for NRS products and services. Key Responsibilities: Customer Support: Manage accounts to provide information, clarify details, and ensure records are accurately updated. Problem Solving: Identify the root cause of issues and execute effective resolutions for customer complaints. Requirements: High School Diploma. English proficiency at 85% or higher. Previous customer service experience is preferred/desired. Strong computer aptitude, documentation skills, and multitasking abilities. Excellent phone, email, and chat etiquette. Schedule flexibility and ability to work on-site in Zone 4. Professionalism and a positive, people-oriented attitude. Strong problem-solving skills and the ability to think quickly. A proactive team player who takes ownership of their work. What we offer: Competitive salary Bonuses Parking Subsidy Life and Medical Insurance Benefits and Discounts Growth opportunities Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)

Задачи: — Погрузиться в продукт по управлению талантами и стать его маркетинговым экспертом. — Исследовать рынок Talent Management, конкурентов, тренды и потребности клиентов. — Формировать и развивать позиционирование продукта и его ключевые преимущества. — Сегментировать целевую аудиторию, роли ЛПР и ключевые боли клиентов. — Формировать value proposition для разных сегментов и сценариев использования продукта. — Участвовать в определении продуктовой стратегии и roadmap с точки зрения потребностей рынка. — Разработать и реализовать go-to-market стратегию. — Выстроить процесс постоянной лидогенерации. — Создавать sales kit: презентации, battle cards, кейсы, FAQ, материалы для переговоров. — Помогать продажам лучше объяснять ценность продукта клиенту и отстраиваться от конкурентов. — Участвовать в формировании продуктовых предложений, упаковке и коммерциализации новых релизов. — Проводить CustDev и глубинные интервью с HRD, руководителями функций и другими пользователями продукта. — Выявлять реальные Jobs-to-be-Done, боли и барьеры к покупке. — Анализировать обратную связь клиентов и превращать ее в продуктовые и маркетинговые гипотезы. — Следить за изменениями HR-рынка и понимать, как они влияют на спрос на Talent Management решения. — Совместно с контент-командой создавать контент, который помогает продавать продукт: кейсы, исследования, статьи, вебинары, лендинги, презентации. — Формировать продуктовые месседжи для разных каналов и аудиторий. — Работать с командой производства/маркетинга/продаж над привлечением качественного спроса. — Измерять эффективность маркетинга и связывать активности с бизнес-результатами. Требования: — Опыт продуктового маркетинга в HR-tech продуктах от 3 лет. — Опыт работы с B2B-продуктами и длинным циклом продаж. — Умение самостоятельно проводить конкурентный анализ, CustDev и исследования рынка. — Опыт создания позиционирования, value proposition и go-to-market стратегии. — Data-driven подход. — Умение превращать сложный технологический продукт в простое и убедительное предложение для клиента. — Будет большим преимуществом: опыт с Talent Management / Performance Management / Learning & Development / HR Analytics продуктами. — Опыт вывода HR-tech продукта или нового модуля на рынок. — Понимание российской специфики корпоративного HR. — Опыт работы с HRD / C&B / L&D / Talent Management руководителями. — Понимание HR изнутри рынка, умение ставить гипотезы и проверять их, коммуникация с клиентами и продавцами, умение обсуждать продукт с Product Manager и HRD, работа в условиях неопределенности, самостоятельность, ориентация на выручку, pipeline, adoption и product-market fit. Условия: — Официальное оформление и стабильный прозрачный доход. — Формат работы: офис или гибрид (территориально м.Алексеевская/Марьина Роща). — Все льготы и преимущества работы в аккредитованной ИТ-компании. — Обучение: корпоративный университет, электронная библиотека, вебинары с экспертами, центр карьерного консультирования. — Сообщества: школа спикеров, дебат клуб, писатели Хабр, киберспорт. — Спорт: футбольный, волейбольный и баскетбольный клубы, частичная компенсация затрат на спорт. — Здоровье: ДМС, включая стоматологию и страхование родственников, врач в офисе, сервис «Понимаю» (психологические и юридические консультации). — Партнерские программы и скидки для сотрудников: магазины-партнеры, фитнес-клубы, образовательные платформы, досуговые мероприятия. — Собственный комфортный офис с местом для работы, спорта и отдыха: спортзал, салон красоты, летний коворкинг на крыше. — Питание: столовая, оборудованные кухни, кофейный киоск, вендинговые аппараты здоровой еды.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE TECH, MEDIA & TELECOM TEAM - We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide. - We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-activity-7491200203899760641-I27d?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions. - We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship: - Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time. - Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention. - Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Create agents that pursue goals over weeks and months, reasoning about when to reach out, which channel to use, and what next action will move a customer relationship forward. - Develop personalization and experimentation systems powered by Sierra's Context Engine https://sierra.ai/blog/context-engine that combine customer data, behavior, prior conversations, and real-time context to determine the right offer or experience, then learn from every interaction and experiment to autonomously improve personalization over time. - Design conversational discovery agents that reason across huge content catalogs and rich subscriber context, using interests, history, entitlements, and the moment at hand to help someone quickly find something they'll actually want to watch, read, or listen to. - Build agents that troubleshoot deeply integrated telecommunications and connected-device experiences, reasoning across account, billing, network, and device systems to diagnose issues and take the actions needed to resolve them. - Experiment with new voice experiences and Voice Personas https://sierra.ai/blog/introducing-voice-personas tailored to each brand, customer, and moment, bringing the right empathy, energy, and conversational style to everything from navigating a frustrating telecom billing issue to helping someone discover their next favorite show or find the plan that's right for them. WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Excitement in the Tech, Media & Telecom space and a care for helping some of the world’s top brands continue to build brand loyalty with their customers. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE TECH, MEDIA & TELECOM TEAM - We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide. - We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-share-7491200202284945410-Bg79/?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions. - We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship: - Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time. - Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention. - Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects strategists on our TMT team work on: - Scope and launch a subscription-retention agent for a telecommunications or media company, then tune it to save more at-risk customers while preserving trust and brand voice. - Launch a top-of-funnel sales agent for a telecommunications provider that qualifies prospects, recommends plans and devices, and converts interest into new subscriptions. - Build a new-subscriber onboarding agent that activates service, ports numbers, configures devices, and reduces early-life churn. - Create a proactive, long-running agent that detects service or account issues, reaches out across channels, and manages resolution before the customer contacts support. - Develop a media growth agent that drives content discovery, trial conversion, plan upgrades, and subscription renewal. - Partner with Product to develop capabilities for TMT-scale traffic, including low-latency voice, multilingual experiences, proactive communications, and resilient performance during major launches or service events. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts — reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Interest in telecommunications, media, and technology. Experience in telecom, streaming and digital media, enterprise or consumer technology, or subscription businesses — and familiarity with customer care, billing, identity, content, or technical support systems — is a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. - Client-facing consulting, solutions, or strategy experience in a technically complex environment. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE The Ramp Travel team builds the travel booking and management platform built-in to Ramp. We build the capabilities that allows travelers to stay productive on the road: flight and hotel search, booking and checkout, our agentic travel assistant, and on-the-go mobile trip guidance. We also own the capabilities that ensure companies are spending their travel dollars effectively: travel policy evaluation, supplier and TMC integrations and benchmarking, and data insights. Growing the sophistication and global reach of the Travel product is a top strategic priority at Ramp. The work this team does directly enables Ramp to to support some of the largest and most interesting customers in the world. WHAT YOU’LL DO - Lead, mentor, coach, and grow the Ramp Travel engineering team (~6 engineers today). - Own delivery across our travel management surfaces: search and inventory, quoting and repricing, checkout, policy evaluation, loyalty, post-booking servicing. - Own reliability and correctness of a system dependent on third parties: supplier APIs, GDS and aggregator content, TMC and OBT integrations. - Partner with Product, Design, Ops, Partnerships, and Sales on enterprise travel commitments. - Set the team's practices for AI-assisted development and ship agentic booking features. - Hire. The team is expected to grow. WHAT YOU'LL NEED - 2+ years managing engineers, team size roughly 5 to 15. - High levels of ownership. Comfortability taking difficult ambiguous problems and driving successful execution. - Has built something 0→1 and then scaled it. - Willing to be hands-on. This is a six-person team, and everyone at Ramp is a builder. - Current enough technically to lead a design review and evaluate an architecture proposal. - Strong product judgment and comfort talking to customers. - Has owned a transactional system with external dependencies: booking, payments, marketplace, or logistics. PREFERRED - Corporate travel domain experience, such as: corporate online booking tools (OBTs), integrations with travel content sources (GDS/NDC), and front-end traveler experiences. - Enterprise B2B fintech or T&E background. - Has rolled out agentic dev tooling to a team, or shipped LLM-backed features. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United Kingdom (Hybrid); United Kingdom (Remote); Spain; Netherlands Workplace: Hybrid Most money apps talk at you. Cleo talks back ✨ We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance. The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money. We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in. Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥 Meet the team 👥 Here at Cleo, we have ~45 ML engineers ✨ They are the builders behind the AI that powers our product. They design experiments, create models that personalise financial insights, deploy fraud detection systems and scale our conversational AI, making sure that what we build genuinely helps people feel better about their money. From shaping product features and building the models that personalise our users' money journeys, to tackling fraud, scaling our systems and giving leaders the insights they need, our data team is at the heart of it all. About the role ✍️ We're hiring an Tech Lead ML Manager to join the existing data science function at Cleo. You’ll be working on models that support our understanding of a user’s financial life, building our foundational capabilities upon which all our product innovation depends, from the chat based Financial Assistant to our credit products. You’ll take on technical leadership and ownership of a workstream within the Financial Understanding pillar. We work at the intersection of LLMs and classical machine learning, trying to bring the advanced capabilities that are now possible at the speed and scale necessary for the size of Cleo’s userbase. - Leading and managing a team of circa. 4 MLE’s - Deploying machine learning models into production - Collaborating with product managers, backend engineers and analysts to play an active role in the planning and sequencing of work for the squad. - Helping define the roadmap for the squad/workstream What we're looking for 🕵 - At least 5 years of experience in data science, ML engineering or related roles - At least 1 year of management experience, ideally of a small team. - Ability to write production quality python code. - Experience deploying machine learning models into production - Experience with both LLMs and classical machine learning - Comfortable with complexity & developing a holistic understanding of a system in order to propose & build solutions WHAT WE OFFER We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements. For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈 WHAT MATTERS Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits. We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know. We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!

Задачи: - вести разработку от идеи и MVP до production, управлять командой и при этом оставаться hands-on. Переходим к продуктовой разработке малыми командами и AI-agentic подходу. Важно уметь самостоятельно быстро собрать пилот с AI-инструментами, а затем вместе с командой довести его до production. - Руководить командой разработки: планирование, декомпозиция, приоритизация, delivery. - Вести продукты от идеи до релиза и оценивать результат. - Принимать продуктовые и технические решения, формировать roadmap и техническое видение. - Выстраивать процессы разработки, code review, тестирование и контроль качества. - Развивать команду, участвовать в найме и менторинге. - Внедрять AI-инструменты и агентные сценарии разработки в команду. Требования: - 5+ лет коммерческой разработки. - 1–2+ года в роли Team Lead / Tech Lead / руководителя разработки или проекта. - Опыт управления командой и delivery. - Практический опыт с Claude Code, Cursor, OpenAI Codex, GitHub Copilot или аналогами. - Умение самостоятельно собрать MVP и довести его до production вместе с командой. - Понимание LLM, RAG, AI-агентов и оценки качества AI-фич. - SQL / PostgreSQL, REST API, Docker, Git. - Понимание product metrics, PMF, ICP, activation, retention. - Fullstack / hands-on опыт. - Опыт основания стартапа. - Open Source. - Построение команды с нуля. - n8n, LangChain/LangGraph, Open WebUI. - Идеальный профиль: Product × Engineering × AI — человек, который умеет не только управлять разработкой, но и сам быстро превращать идею в работающий прототип. Условия: - РФ, удалённо, full-time, ИП/СЗ.

Location: United Kingdom (Remote); United Kingdom (Hybrid); Spain Workplace: Remote Most money apps talk at you. Cleo talks back ✨ We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance. The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money. We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in. Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥 MEET THE TEAM 👥 Here at Cleo, we have ~200 Engineers organised into Pillars. ✨ Our stack spans a Ruby on Rails monolith, a single React Native (TypeScript) app frontend, Python for machine learning services, and PostgreSQL, all hosted on AWS and shipped through Kubernetes - backend goes out multiple times a week, app releases to Google and Apple at least weekly. To thrive here, our engineers proactively use our Engineering Principles to guide daily decisions, take ownership of problems beyond their own squad to drive broader impact, and actively drive their own learning, development, and growth.   ABOUT THE ROLE ✍️ We’re hiring a Technical Lead Manager to lead a cross-functional product squad, combining hands-on technical leadership with people management. You’ll lead a team of 4–5 engineers, working closely with Product, Design, Data and other technical leaders to build products that improve our users’ financial health. - Lead and develop a squad of 4–5 engineers, balancing hands-on technical contribution with line management, coaching and support for individual growth. - Partner with Product Managers, Staff Engineers and other technical leaders to shape a clear, feasible roadmap and deliver against squad OKRs. - Define and steer the technical direction of your squad, helping the team make pragmatic trade-offs across speed, quality, scalability and long-term maintainability. - Create the conditions for effective delivery by providing clarity, unblocking progress and establishing healthy, sustainable ways of working. - Run regular 1:1s, provide clear and actionable feedback, and support engineers through development, performance conversations and growth planning. - Stay close to the code and contribute hands-on to our Ruby on Rails monolith, using practices such as automated testing, observability, A/B testing and feature flags. - Collaborate across Engineering, Product, Design and Data to deliver and iterate on features that have a meaningful impact on our users’ financial health. WHAT WE'RE LOOKING FOR 🕵️ - Solid experience with Ruby on Rails, building data models, APIs, and business logic services in a production monolith - Experience leading technical delivery within a product squad or engineering team, helping shape and scope work through to delivery - Experience line managing and coaching engineers, including giving feedback, supporting development and navigating performance conversations - Strong technical judgement, with the ability to balance delivery speed, technical quality, scalability and longer-term investment - Comfortable delivering with agile methodologies and practices like automated testing, observability, A/B testing, and feature flags - A collaborative approach — you work well with Product, Design, Analytics and Engineering partners, and enjoy shaping work beyond just the technical bits - A track record of helping teams build healthy habits, improve ways of working and deliver meaningful outcomes - Alignment with our company values https://web.meetcleo.com/life-at-cleo and engineering principles https://web.meetcleo.com/blog/cleo-engineering-principles WHAT WE OFFER We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements. For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈 WHAT MATTERS Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits. We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know. We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!

Задачи: — разработка, обучение и оптимизация ML/AI-моделей на PyTorch и/или TensorFlow — проектирование end-to-end ML-пайплайнов — работа с LLM, NLP, Computer Vision и Generative AI — подготовка моделей к production и масштабированию — интеграция моделей с backend — оптимизация inference и производительности — построение MLOps-процессов — работа с Docker и cloud-инфраструктурой — принятие архитектурных решений и техническое руководство AI-командой Требования: — от 4 лет коммерческого опыта в Machine Learning / AI Engineering — практический опыт разработки и внедрения ML-моделей в production — уверенный Python — PyTorch и/или TensorFlow — понимание Machine Learning и Deep Learning — знание ML-метрик и методов оптимизации моделей — Docker, Git — AWS или аналогичные cloud-платформы — практический опыт с MLflow, Kubeflow, AWS SageMaker или аналогичными MLOps-инструментами — свободный английский язык Условия: — full-time — офис в Ташкенте — официальное трудоустройство по ТК Узбекистана — вилка от $3,500