Location: Minneapolis, United States; Maple Grove, United States; Blaine, United States; Bloomington, United States; Anoka, United States; Apple Valley, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Minneapolis, United States; Maple Grove, United States; Blaine, United States; Bloomington, United States; Anoka, United States; Apple Valley, United States
Location: Chicago, United States; Oak Brook, United States; Skokie, United States; Westmont, United States; Lincolnwood, United States; Orland Park, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Cincinnati, United States; Covington, United States; Blue Ash, United States; Milford, United States; Sharonville, United States; Fairfield, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Boston, United States; Brookline, United States; Somerville, United States; Waltham, United States; Quincy, United States; Lexington, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Aberdeen, United Kingdom
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role and Responsibilities
EnerMech have an opportunity for a Certification Coordinator to join our Aberdeen office on a permanent basis. This role is to join our centralised Equipment Mobilisation/Demobilisation team. Reporting to the Certification Team Lead you will be responsible for the certification creation and compilation. Other main duties and responsibilities will include;
Responsible for ensuring all certification Job Packs are emailed to various clients as required
Keep up to date with all industry standards, highlighting training requirements to line management
Build and manage working relationships with all 3rd party inspectors and inspection company coordinators.
Discussing, challenging and supporting engineering staff on inspection and certification issues
Proactive interventions to prevent 3rd party NCR and internal UOR’s; where required contribute to the resolution and closures of any NCR / UORs
Maintain asset register / data base to ensure all certification records are correct and up to date and also managing and recording asset identity change where required
Available for overtime as required covering all certification requirements outside normal working hours
The Requirements
To be successful for this position it is essential you hold previous experience within a certification role, ideally knowledge of equipment & rigging certification compliance requirements and are proficient on all Microsoft Office packages. Previous Knowledge or experience of tools, plant and equipment is preferred although not essential. Previous experience with ERP systems such as (NAV/SAP) would be advantageous. Due to the fast paced nature of this role, it is essential you have a proven track record of working to tight deadlines and are comfortable working under pressure.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Company Benefits
Generous holiday entitlement
Pension scheme
Private health cover
Various staff discount schemes
Canteen on site
Employee referral scheme
Location: Hamburg, Germany
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
About the company
Our client is a dynamic events and media company specializing in high-impact technology conferences for the European retail sector. By hosting exclusive, application-only gatherings, the team connects C-level executives, brand leaders, and tech innovators to redefine the future of commerce. Their mission centers on facilitating real-world transformation through curated networking, 1-on-1 business matching, and expert-led masterclasses focused on AI integration, omnichannel strategies, and supply chain resilience.
Operating at the intersection of retail technology and professional networking, this established team provides a platform for industry leaders to move beyond theory into practical implementation. The culture is driven by innovation and a commitment to delivering measurable marketing ROI for their partners. As they expand their footprint in the DACH region, they offer a collaborative and forward-thinking environment for individuals passionate about shaping the evolution of physical and digital retail landscapes.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a motivated, German-speaking Delegate Sales Representative to drive the audience strategy for RETAIL NXT, a premier industry event. In this role, you will act as the bridge between the event and the leaders shaping the future of retail and e-commerce. You will be responsible for identifying high-level decision-makers at major brands and retailers, engaging them through personalized outreach, and securing their attendance at the event. This is a high-impact role for an ambitious professional who thrives on building relationships, mastering the art of persuasion, and contributing to the success of a major industry platform.
Key Responsibilities
Research priority retailers and brands to identify key decision-makers across IT, digital, omnichannel, operations, and customer experience.
Execute high-volume outbound activity, including cold calling, personalized email sequences, and LinkedIn outreach.
Qualify prospects against specific event criteria and guide them through the registration process.
Build long-term relationships with key contacts to organize full company delegations from priority accounts.
Maintain a clean and organized CRM, tracking conversation outcomes, registration status, and daily follow-up actions.
Collaborate with the team lead to review weekly targets, share market feedback, and refine messaging based on prospect objections.
Support high attendance rates through proactive pre-event follow-up and engagement.
Requirements
Fluency in German (Native or C1/C2 level) is mandatory.
Proven experience or strong aptitude for cold calling, lead qualification, and objection handling.
Prior experience in outbound sales, recruitment, event registration, or a customer-facing phone-based role.
Ability to work fixed hours (09:00–17:00) in the Central Europe (CET) timezone.
Resilient mindset with a focus on hitting and exceeding weekly outreach and registration KPIs.
Excellent communication skills with the ability to engage senior-level professionals.
Benefits
💰 Competitive salary
🎯 Uncapped commission structure with accelerators for over-performance
🚀 Clear 18-month progression path to Senior Strategic/Team Lead roles
📈 Opportunity to shape the sales strategy for future event editions
🤝 Quarterly commission payouts based on customer payments
📍 Stable, onshore role in a vibrant Hamburg office environment
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
S-CPT-0049 SEO Outreach & Brand Marketing Specialist
Independent Contractor – S-CPT-0049 SEO Outreach & Brand Marketing Specialist /Marketing VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are looking for a proactive SEO Outreach & Brand Marketing Specialist to drive our off-page SEO and digital authority-building initiatives. This role is responsible for acquiring high-quality backlinks, increasing brand visibility, building strategic partnerships, and promoting brand content across relevant online communities and publications.
The ideal candidate is an excellent communicator, relationship builder, and marketer with experience in link acquisition, content promotion, digital PR, and brand awareness campaigns.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Link Acquisition & Authority Building
Develop and execute white-hat link acquisition strategies to improve domain authority and search visibility.
Identify high-quality backlink opportunities through competitor analysis, industry research, and content promotion.
Conduct outreach campaigns to website owners, bloggers, publishers, agencies, and industry partners.
Manage broken-link outreach campaigns.
Convert unlinked brand mentions into quality backlinks through relationship-based outreach.
Build and maintain relationships with publishers, editors, bloggers and industry influencers.
Monitor backlink acquisition performance and maintain outreach pipelines.
Digital PR & Brand Visibility
Plan and execute digital PR campaigns to increase brand awareness and online authority.
Secure guest posting opportunities on relevant industry websites.
Coordinate podcast outreach and interview opportunities.
Submit expert commentary through HARO (or equivalent journalist request platforms).
Identify opportunities for media coverage, interviews, and expert roundups.
Build partnerships with complementary businesses and organizations.
Community Marketing
Build brand visibility through active participation in relevant online communities.
Engage in Reddit, Quora, LinkedIn Groups, Facebook Communities, Slack Communities, and niche forums.
Promote valuable content naturally while following community guidelines.
Monitor industry discussions to identify content promotion opportunities.
Content Promotion
Collaborate with SEO Specialists and Content Writers to promote newly published content.
Develop outreach campaigns for pillar pages, research reports, infographics, case studies, and other linkable assets.
Coordinate influencer and partner collaborations.
Increase referral traffic through strategic content distribution.
Brand Monitoring
Monitor online brand mentions across websites, blogs, news portals, podcasts, and social media.
Identify opportunities to convert mentions into backlinks.
Track competitor mentions and outreach opportunities.
Monitor online reputation and coordinate with marketing teams when necessary.
Directory & Citation Management
Identify relevant industry directories and citation opportunities.
Manage business profile submissions.
Maintain consistent business information across listings.
Audit existing citations for accuracy.
Campaign Reporting
Track backlink acquisition progress.
Measure referral traffic.
Report on Domain Authority improvements.
Monitor referring domains.
Analyze outreach success rates.
Maintain outreach CRM and campaign documentation.
Collaboration
Work closely with IT Marketing and Content team to identify content worthy of promotion.
Partner with the Content team to create linkable assets.
Coordinate with Social Media and IT Marketing teams for content amplification.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
2 to 4 years of experience in SEO outreach, digital PR or content marketing.
Strong understanding of Off-Page SEO principles.
Experience conducting outreach campaigns.
Excellent written communication skills.
Strong relationship-building abilities.
Experience using outreach and SEO tools.
Ability to manage multiple outreach campaigns simultaneously.
Strong research and organizational skills.
Preferred Qualifications
Bachelor's degree in Marketing, Communications, Journalism, Business, or related field (preferred but not mandatory).
SEO or Digital Marketing certifications are an advantage.
Preferred Technical Skills
SEO Tools
Ahrefs
Semrush
Moz
Google Search Console
Outreach Tools
Hunter.io
Apollo / other CRM or lead management tools
BuzzStream / Pitchbox / Respona
AI Tools
ChatGPT
Gemini
Claude
Perplexity
Project Management
MS Planner
Work Schedule
Contracted Hours per Week: 20 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8 AM to 12 PM Eastern
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Marketing VA
REQUESTED EXPERIENCE TIER LEVEL: Junior and Senior Level
Contracted Hours per Week: 20 hours/week
Daily Working Time: 8 AM-12 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: Content Team
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote - US
About the Job:
LaunchDarkly is seeking a Commissions Analyst to help administer accurate, timely commission programs for the Revenue organization. The role will validate commission calculations, maintain commission and quota data in commissions tool, support accrual and payroll submissions, and respond to employee and leader inquiries.
Working with Sales and Customer Success leaders, Revenue Operations, Finance, and Payroll, this analyst will investigate discrepancies, support quota and plan administration, and deliver ad hoc reporting. We’re looking for someone with commission experience, strong spreadsheet skills, curiosity, and attention to detail who will improve how work gets done—automating manual processes and thoughtfully using approved internal AI tools while maintaining appropriate review and controls.
Responsibilities:
Validate monthly commission calculations against plan terms and source data; build spreadsheet checks and reconcile discrepancies with commissions tool
Prepare commission accruals for Finance and commission payment submissions for Payroll according to local Payroll schedules, with accurate supporting analysis and reconciliations
Support the build and implementation of commission plans in the commission tool; administer employee records and plan inputs
Calculate individual quota assignments from approved base quotas, partnering with Revenue Operations to validate changes and resolve discrepancies
Address and resolve any commission or compensation-plan-related inquiries
Track and administer incentive spiffs, adjustments, and exceptions
Deliver ad hoc reporting and analysis
Support compensation plan distribution and track participant review and approval status
Improve commission processes by standardizing controls, automating repetitive work, and thoughtfully using approved internal AI tools with appropriate human review
Maintain clear process documentation and audit-ready reconciliations
Handle confidential compensation data with discretion
Qualifications:
3+ years of experience in sales commissions or incentive compensation; experience supporting multiple commissionable roles is preferred
Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field preferred, or equivalent experience
Experience with a commissions platform such as QuotaPath, Xactly, CaptivateIQ, Everstage or similar, and familiarity with Salesforce or related business systems
Highly proficient Excel and Google Sheets skills, including formulas, lookups, validation workbooks, and reconciling large data sets
Strong analytical and investigative skills; able to trace discrepancies to source data, understand calculation logic, and explain findings clearly
Exceptional attention to detail, accuracy, and follow-through, with the ability to manage recurring deadlines and competing requests
Clear written and verbal communication skills and comfort partnering with Sales, Customer Success, Revenue Operations, Finance, and Payroll
Demonstrates curiosity, initiative, and ownership, with the ability to assess existing processes critically and identify opportunities to improve efficiency, accuracy, and controls
Pay:
Target pay ranges based on Geographic Zones* for Level 3:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $108,800 - $149,600**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$97,900 - $134,640**
Zone 3:
All other US locations -
$92,500 - $127,160**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Claude Partner Network is how partners build, sell, and deliver on Claude. Partner Support keeps them moving: getting set up, getting certified, registering their work, and understanding where they stand in the program. It runs in layers. Self-serve and an AI support agent handle what they can, an outsourced vendor team works the in-scope (L1) topics, and our specialists take the escalated (L2) cases that need judgment.
As our Partner Support Operations Lead, you will run partner support end to end: the team, the operating model, and the systems behind every layer. Partner Programs sets program policy. You will build and run the service levels, knowledge, quality bar, and escalation paths that put that policy into practice, and keep them reliable as volume grows.
This is a hands-on operator and builder role. You will be close enough to the queue to know why a case was hard or a rule broke, while you build the team, the vendor coverage, and the Claude-powered automation that keep support from growing in line with partner count.
Key responsibilities
Manage the partner support team: set priorities and clear expectations, coach the Partner Support Specialists, address performance early, and expand the team if volume or coverage calls for it
Own the support operating model: the L1 and L2 boundary, severity definitions, service levels, and escalation paths; review misrouted and wrongly escalated tickets, and fix the rule as well as the ticket
Run the L2 queue to its service levels: coverage across shifts, one owner for every case, clean handoffs to the teams that hold the answer, and careful handling of sensitive and high-impact partner issues
Manage the support service line with our business process outsourcing (BPO) team: work with their leads day to day and hold a stated quality bar through training and sign-off for each new cohort, the QA rubric and calibration, the weekly operating review, and corrective action when quality or coverage slips
Own the knowledge layer: one source of truth for the help center, macros, and AI agent content, updated when a program change ships, so every layer gives partners the same answer from day one of a launch
Own the support platform: routing, conversation attributes, views, workflows, access, and service-level reporting; keep the taxonomy short, consistent, and reportable
Scale through self-serve, vendors, and Claude: use topic and outcome data to decide what moves to each, and build automations for tagging, routing, QA screening, and reporting; test them on real tickets and add human checkpoints where a wrong answer carries risk
Turn what partners ask into fixes: bring the recurring causes behind ticket volume to Partner Programs, Partner Business Systems, and other owners, and follow each one through until the tickets stop
Run support on a scorecard covering responsiveness, resolution, escalation accuracy, and quality, and use it to plan capacity and to tell the team, the vendor, and leadership what to fix next
Minimum qualifications
Support operations experience at a technology company, including managing a small team
Experience running an outsourced or BPO support team: onboarding waves, service levels, QA rubrics, calibration, and performance feedback
A track record of building a tiered support model from an early stage and running it as volume grew
Hands-on depth in Intercom or a comparable platform (Zendesk, Salesforce Service Cloud): routing rules, attributes, workflows, reporting, and permissions
Experience running knowledge and content for an AI support agent, including how to review answer quality and close content gaps
Strong analytical instincts: able to read ticket data, find the cause behind a spike or a backlog, and turn it into a fix and a capacity plan
Sound judgment while the program is still moving: able to make the call with incomplete information, hold a policy line with a frustrated partner or an internal stakeholder, and keep the relationship intact
A builder's mindset and clear writing: you use tools like Claude to automate your own work, and you document what you build so a new teammate or vendor lead can run it
Preferred qualifications
Support operations experience in a B2B, partner, or channel environment
Experience supporting a partner, reseller, systems integrator, or independent software vendor (ISV) program
Experience building support coverage across regions, time zones, or languages
Familiarity with Salesforce, and with the Claude API, Claude Code, or MCP
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$215,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As part of our growing Data Science and Analytics team, you will play an instrumental role in our company’s mission of building safe and beneficial artificial intelligence by driving data-informed decision making across our organization. You bring experience from high-bar teams and are eager to help shape the norms and best practices of a growing data science team as Anthropic continues to scale. In this unique company, technology, and moment in history, your work will be critical to informing our strategy as we deploy safe, frontier AI at scale to the world.
You’ll be the senior data science leader embedded in our Growth team and a strategic thought partner to its product and marketing leads. The Growth team’s job is to keep Anthropic on the exponential by getting more people and companies using and paying for Claude. You’ll help set direction across acquisition, activation, retention, and monetization: bringing a point of view on where to invest, how to grow revenue, and how to deliver more value for our users. As a tech lead manager, you’ll also manage a small team of Product Data Scientists, setting their agenda and raising the bar for how data shapes growth decisions.
Key responsibilities
Act as a strategic thought partner to Growth product and marketing leads, helping shape growth strategy, roadmap priorities, and the major bets the team makes
Set the data science agenda for Growth, deciding where the Product Data Science team can have the most impact and what it should deprioritize
Manage and develop a small team of Product Data Scientists
Frame the most important and ambiguous questions facing Growth, from where the next users and companies will come from to what makes them stay and pay, size the opportunities, and make clear recommendations, including when they challenge the current direction
Define how Growth measures success, establishing the core metrics, guardrails, and measurement frameworks that tie short-term wins to long-term value
Set the standard for experimentation and causal inference across Growth, including holdouts and quasi-experimental methods where A/B tests aren’t practical, and personally lead the highest-stakes analyses
Guide how Growth measures the return on its programs, including marketing incrementality, LTV, CAC, and payback, and turn the results into budget and channel recommendations
Guide the team’s work on targeting and personalization, including how we decide which users get which message, offer, or experience and how we evaluate those decisions
Turn complex analyses into clear narratives and recommendations that drive decisions with senior leadership and cross-functional partners
Establish foundational data practices and shape the analytics infrastructure Growth needs to support rapid iteration and decision-making as our products grow
Minimum qualifications
Have extensive experience in data science, including leading analytics for a growth or product area at significant scale
Have 5+ years managing data science teams, including setting team direction and developing senior data scientists
Have been a trusted partner to senior product, growth, or marketing leaders, with clear examples of changing a roadmap or high-stakes decision
Bring strong product sense and business judgment across the growth funnel, including the ability to frame the right question and take a position with incomplete information
Have deep expertise in experimental design, causal inference, and statistical modeling at high scale, with enough fluency in Python and SQL to stay hands-on and guide others’ technical work
Communicate clearly in writing and in presentations, including to executive audiences
Have a bias for action and thrive in ambiguous, fast-moving environments where you must create clarity and drive progress
Care about the company’s mission of building helpful, honest, and harmless AI
Preferred qualifications
Experience measuring marketing incrementality, including holdouts, geo experiments, or marketing mix modeling
Experience with targeting, personalization, or uplift models in production
Background at consumption-based, multi-product companies serving both consumers and enterprises
Experience with AI/ML products or large language models, including using coding agents in your own analytical workflow
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$460,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11804
B2B Lead Generation & Sales Prospecting Virtual Assistant
Independent Contractor – CPT-11804 B2B Lead Generation & Sales Prospecting Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing business is seeking a confident and results-driven Business Support VA to focus on B2B lead generation, prospecting, and outbound sales activity.
The VA will research and identify U.S.-based small businesses generating approximately $1 million to $5 million in annual revenue, build targeted prospect lists, conduct outbound calls and email outreach, and help develop a consistent pipeline of qualified business opportunities. The initial search will remain industry-agnostic, with target industries refined based on results and the client’s direction.
This role requires more than simply reading a cold-calling script. The ideal candidate should be conversational, confident, personable, and able to build rapport naturally with business owners and decision-makers.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Market Research & Lead Generation
Research U.S.-based businesses generating approximately $1M–$5M in annual revenue
Identify business owners, decision-makers, and relevant contact information
Build and maintain organized prospect lists
Conduct market research to identify strong prospecting opportunities
Help refine target industries and prospect profiles based on results
Maintain accurate lead information and sourcing records
B2B Sales Prospecting
Conduct outbound prospecting to small and mid-sized businesses
Make B2B cold calls to business owners and decision-makers
Introduce the client’s services using approved messaging
Conduct natural, conversational discussions rather than relying exclusively on scripted interactions
Identify prospect interest, needs, and potential fit
Move qualified opportunities toward the appropriate next step
Lead Acquisition & Follow-Up
Follow up consistently with interested prospects
Conduct email and phone follow-up as appropriate
Maintain organized callbacks and future follow-up dates
Track prospect responses, objections, and next steps
Help maintain a consistent pipeline of active opportunities
KPI Tracking & Reporting
Track lead generation and prospecting activity
Maintain key performance indicators related to calls, contacts, conversations, leads, and opportunities
Monitor which prospecting approaches and target groups generate stronger results
Provide regular activity and performance updates
Help improve outreach processes based on results
Email & Phone Support
Handle routine prospect email communication
Respond to appropriate inbound calls or messages
Maintain professional communication with prospects throughout the outreach process
Keep accurate notes regarding conversations and follow-up requirements
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
B2B lead generation or sales prospecting experience required
B2B cold-calling experience required
Strong spoken and written English required
Excellent conversational phone skills required
Lead research and list-building experience required
Outbound sales and follow-up experience strongly preferred
Experience communicating with U.S.-based business owners or decision-makers strongly preferred
KPI tracking and activity reporting experience preferred
CRM or lead-management experience preferred
Strong organization and consistent follow-through required
IDEAL CANDIDATE PROFILE
Confident, personable, and highly conversational on the phone
Comfortable speaking directly with U.S. business owners and decision-makers
Strong relationship-builder who can create rapport naturally
Experienced in B2B lead generation and outbound prospecting
Persistent with follow-up without sounding aggressive or overly scripted
Resourceful with market research and prospect identification
Organized and comfortable working toward measurable KPIs
Self-motivated and able to work independently
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
CRM / Lead Management Platforms
Lead Research & Prospecting Tools
VoIP / Calling Platforms
Email Platforms
Spreadsheet / KPI Tracking Tools
Online Business Research Tools
Work Schedule
Contracted Hours per Week: 10-20 Hours/Week (Potential to Increase Quickly to Full-Time)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: U.S. Business Hours – Exact Schedule TBD
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10-20 Hours/Week (Potential to Increase Quickly to Full-Time)
Daily Working Time: U.S. Business Hours – Exact Schedule TBD
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Tailscale is growing, and we’re looking for a detail-oriented, operationally minded, and collaborative Staff Accountant to join our Finance & Accounting team. In this role, you’ll support core accounting operations across order-to-cash, accounts receivable, billing, and the monthly close, while owning select day-to-day accounting processes. You’ll work closely with the broader Accounting team to help ensure transactions are processed accurately, issues are resolved quickly, and our financial operations continue to scale effectively as the business grows.
You’ll partner closely with Sales, Deal Desk, Customer Success, Legal, and other members of Finance to help ensure deals are structured and processed accurately from contract review through billing and accounting. You’ll also contribute to monthly and quarterly close activities, account reconciliations, revenue-related processes, and other operational accounting initiatives.
This is an opportunity to take ownership of critical day-to-day accounting processes while helping us continue to build scalable, well-controlled financial operations for a fast-growing SaaS business.
Key Responsibilities
Support the order-to-cash process from deal approval through invoicing, collections, and accounting. Review order forms and commercial terms, including payment terms, billing frequency, credits, discounts, and other non-standard terms, and partner closely with Sales, Deal Desk, Customer Success, Legal, and Finance to resolve issues that could impact contract execution, billing, collections, or accounting treatment.
Support recurring invoicing and billing activities, including month-end and quarter-end billing, renewals, usage-based charges, and customer adjustments.
Support monthly and quarterly close activities, including journal entries, accruals, reconciliations, and balance sheet support.
Monitor accounts receivable, support collections, investigate aging balances, and help resolve customer billing and payment disputes.
Support revenue-related accounting processes and maintain sufficient documentation to support revenue recognition under ASC 606.
Support employee expense reimbursement operations, including review, processing, policy compliance, and issue resolution as needed.
Identify and implement process improvements across Deal Desk, billing, collections, expense reimbursements, and close activities.
What We Are Looking For
3+ years of progressive accounting experience, preferably in a high-growth SaaS or technology environment.
Strong accounting foundation with experience supporting monthly and quarterly close processes, reconciliations, journal entries, and accruals.
Experience with order-to-cash processes, including customer contracts, invoicing, accounts receivable, collections, and billing operations.
Working knowledge of ASC 606 and an understanding of how commercial terms can impact billing and revenue recognition.
Experience partnering cross-functionally with Sales, Deal Desk, Customer Success, Legal, or similar teams.
Experience with ERP, CRM, billing, and expense management systems; familiarity with NetSuite, Salesforce, Stripe, DealHub, Ramp, or similar platforms is a plus.
Strong analytical, organizational, and communication skills, with the ability to manage recurring responsibilities alongside close deadlines.
Bachelor’s degree in Accounting, Finance, or a related field; CPA or progress toward CPA certification is a plus.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$115,240
—
$143,380 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Tailscale is growing, and we’re looking for a detail-oriented, operationally minded, and collaborative Staff Accountant to join our Finance & Accounting team. In this role, you’ll support core accounting operations across order-to-cash, accounts receivable, billing, and the monthly close, while owning select day-to-day accounting processes. You’ll work closely with the broader Accounting team to help ensure transactions are processed accurately, issues are resolved quickly, and our financial operations continue to scale effectively as the business grows.
You’ll partner closely with Sales, Deal Desk, Customer Success, Legal, and other members of Finance to help ensure deals are structured and processed accurately from contract review through billing and accounting. You’ll also contribute to monthly and quarterly close activities, account reconciliations, revenue-related processes, and other operational accounting initiatives.
This is an opportunity to take ownership of critical day-to-day accounting processes while helping us continue to build scalable, well-controlled financial operations for a fast-growing SaaS business.
Key Responsibilities
Support the order-to-cash process from deal approval through invoicing, collections, and accounting. Review order forms and commercial terms, including payment terms, billing frequency, credits, discounts, and other non-standard terms, and partner closely with Sales, Deal Desk, Customer Success, Legal, and Finance to resolve issues that could impact contract execution, billing, collections, or accounting treatment.
Support recurring invoicing and billing activities, including month-end and quarter-end billing, renewals, usage-based charges, and customer adjustments.
Support monthly and quarterly close activities, including journal entries, accruals, reconciliations, and balance sheet support.
Monitor accounts receivable, support collections, investigate aging balances, and help resolve customer billing and payment disputes.
Support revenue-related accounting processes and maintain sufficient documentation to support revenue recognition under ASC 606.
Support employee expense reimbursement operations, including review, processing, policy compliance, and issue resolution as needed.
Identify and implement process improvements across Deal Desk, billing, collections, expense reimbursements, and close activities.
What We Are Looking For
3+ years of progressive accounting experience, preferably in a high-growth SaaS or technology environment.
Strong accounting foundation with experience supporting monthly and quarterly close processes, reconciliations, journal entries, and accruals.
Experience with order-to-cash processes, including customer contracts, invoicing, accounts receivable, collections, and billing operations.
Working knowledge of ASC 606 and an understanding of how commercial terms can impact billing and revenue recognition.
Experience partnering cross-functionally with Sales, Deal Desk, Customer Success, Legal, or similar teams.
Experience with ERP, CRM, billing, and expense management systems; familiarity with NetSuite, Salesforce, Stripe, DealHub, Ramp, or similar platforms is a plus.
Strong analytical, organizational, and communication skills, with the ability to manage recurring responsibilities alongside close deadlines.
Bachelor’s degree in Accounting, Finance, or a related field; CPA or progress toward CPA certification is a plus.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$86,000
—
$107,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11709
Roofing Customer Service & Scheduling Virtual Assistant
Independent Contractor – CPT-11709 Roofing Customer Service & Scheduling Virtual Assistant/Business Support VA/Entry-Junior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established California roofing contractor is seeking a full-time Business Support VA to assist with incoming calls, customer inquiries, inspection scheduling, appointment confirmation, CRM updates, and recurring administrative follow-up.
The business serves residential customers and works with office staff, field crews, installers, and sales personnel. The VA will support communication between customers and the company while keeping appointments and customer records organized.
The ideal candidate will bring excellent phone communication, a friendly and patient personality, strong organizational skills, and previous customer-service experience.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer Communication & Front Desk Support
Answer incoming customer calls and respond to routine inquiries
Gather contact information, service requests, and relevant property details
Assist homeowners with scheduling questions and general concerns
Follow established procedures when addressing routine customer questions
Direct technical roofing questions, pricing requests, and project-specific concerns to management
Maintain a welcoming, patient, and professional phone presence
Handle incoming calls from homeowners who prefer speaking directly with a live representative rather than interacting with the company's AI phone assistant.
Help prevent potential lead loss by responding to incoming calls and customer requests promptly, rather than allowing inquiries to go unanswered or waiting too long to return calls.
Manage customer interactions professionally, including with frustrated, demanding, or highly particular homeowners, while remaining calm and avoiding arguments or taking complaints personally.
Take messages from callers and ensure they are relayed to the appropriate person when the request cannot be handled directly.
Handle primarily English-speaking customer inquiries. Spanish communication with installation crews is generally handled by the owner and is not expected to be a regular responsibility of the VA.
Inspection Scheduling & Appointment Coordination
Schedule inspections and customer appointments using the company calendar and CRM
Contact customers to confirm upcoming appointments
Follow up on new inquiries and outstanding scheduling requests
Update the owner's calendar and communicate schedule changes
Coordinate appointment information with sales representatives and field personnel
Track cancellations and rescheduling requests to help reduce missed appointments
Schedule homeowner appointments directly around the owner's availability, taking into consideration his existing appointments and travel time between customer locations.
Ensure appointment details and schedules are accurate to help prevent scheduling conflicts, missed appointments, and disruptions to field operations.
Capture the homeowner's concerns and reason for requesting an inspection so the owner has an initial understanding of the situation before meeting the customer.
Include relevant customer context in appointment notes to help the owner prepare for and guide the inspection conversation efficiently, particularly when appointments are time-sensitive.
CRM & Administrative Follow-Up
Enter accurate customer information and communication notes into the CRM
Maintain records of previous appointments, property visits, and service history
Track outstanding follow-ups and unresolved customer matters
Respond to routine business emails using approved guidance
Keep relevant internal team members informed of customer requests
Follow established lead intake and appointment handling procedures
Create customer profiles for new leads, including the homeowner's name, property address, contact details, and reason for contacting the company.
Record specific customer concerns, questions, and requests in the CRM so the owner can review the information before the scheduled appointment.
Route technical roofing questions and inquiries requiring the owner's expertise directly to him. The VA may transfer the call or take a message for follow-up.
Gradually become familiar with recurring roofing-related inquiries and company procedures through training and exposure to actual customer calls, with the option to listen to the owner's responses to technical questions as part of the learning process.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service, receptionist, or front desk support experience required
Back office or administrative experience strongly preferred
Excellent spoken English and professional phone communication required
Appointment scheduling and calendar coordination experience strongly preferred
CRM and customer data-entry experience strongly preferred
Experience handling inbound customer inquiries and follow-up required
Spanish-English bilingual communication is a plus
Construction, roofing, or home-services experience a plus but not required
Strong organization and ability to follow established procedures required
IDEAL CANDIDATE PROFILE
Friendly, personable, patient, and approachable
Excellent communicator who can remain calm with difficult customers
Organized and dependable with appointments and follow-up
Strong listener with accurate note-taking skills
Comfortable learning roofing terminology and company procedures
Team-oriented and willing to assist internal staff
Consistently professional throughout customer interactions
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Client CRM – Platform TBD
Calendar & Appointment Scheduling Tools
Business Phone / VoIP Platform
Email & Communication Platforms
Microsoft Office / Google Workspace
Work Schedule
Contracted Hours per Week: 40Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: first week (training): Monday-Friday, 9:00 AM-1:00 PM PST
regular schedule: 7:30 AM to 4:30 PM PST, Monday through Friday, with a one-hour lunch break.
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: first week (training): Monday-Friday, 9:00 AM-1:00 PM PST
regular schedule: 7:30 AM to 4:30 PM PST, Monday through Friday, with a one-hour lunch break.
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: Female
LANGUAGES SPOKEN/PREFERENCE: English Required; Spanish/Bilingual a Plus
ACCENT PREFERENCE: Level A-B (Native Or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Bethesda, MD
About Ernesta:
Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion dollar global rug industry.
Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes.
About the Role:
Ernesta is looking for an experienced
part-time
Sales and Design Consultant (who we call a Design Assistant) to join the Retail team in the our retail showroom on
Bethesda Row in Bethesda, MD.
You will be a key hire to help build an enjoyable, frictionless, and industry-defining rug buying experience. This is an opportunity to join a small but visionary team - a high impact role pioneering a new age of customer experience. As a Design Assistant you will wear two hats. First, you will educate and advise customers on rug selection, material selection, and spatial planning. Second, you will be a customer champion – delighting customers and assisting with inquiries, concerns, and matters related to orders, delivery, and more. In each interaction, you will take pride in building strong relationships with customers and ensuring their happiness and loyalty at every touchpoint.
What You’ll Do:
Set the industry standard for customer experience and sales
Drive sales through customer followup and outreach
Deliver exceptional design and product expertise to customers
Maintain a clean, organized, and on-brand showroom that delights customers at every touchpoint
Provide customers a high quality and personalized experience through multiple channels - in person, chat, text, email, video, phone.
Advise customers on floor plan layout, material selection, and custom rug measurements
Provide a fantastic experience to our customers by responding to inquiries and resolving order-related matters such as order tracking, product inquiries, delivery logistics, and more.
Surprise and delight customers - exceed their expectations - create memorable experiences
Learn innovative technologies to help customers visualize their space i.e CAD modeling, adobe, 3D rendering, etc.
Maintain feedback loops to improve internal processes
Qualifications Include:
2+ years of experience in a consumer-facing role. 2+ years of direct consumer sales and/or account management experience is required.
Passionate about interior design and home décor. You stay up to date on home décor trends.
Delights in communicating and building trust with customers, self motivated, curious, empathetic, and great at listening
Solutions oriented with sound judgment, business sense, and high integrity. Willingness to provide creative solutions and wear many hats.
High level of proficiency working online across multiple software tools, 2D/3D tools, Zoom, Google suit, etc.
Great time management and organizational skills with high level of accountability
Ability to establish and improve processes. Excited to establish and build feedback loops within the organization and across business units.
This role is located in our Retail Showroom and will require a flexible schedule, including weekend and holiday hours.
Nice to Have:
Experience with design tools and spatial planning
BA or experience working in a creative field, interior design, art history, architecture, etc.
Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The anticipated starting base pay for this role is between $20 - $30 per hour. This range represents the low and high end of the anticipated pay range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills.
#LI-Onsite
Location: California
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are currently seeking the newest innovator to join our dynamic Customer Service team as
Field Service Technician (DMST) located in the Santa Rosa, CA metro area.
*All candidates must be able to work coverage in the greater Santa Rosa and surrounding areas (such as Petaluma, San Rafael, Santa Rosa).
In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home.
Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.
- Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
- Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
- Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
- Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
- Immediately and accurately process paperwork and perform data entry upon completion of each job.
- Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
- Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).
Qualifications and Requirements:
- Minimum 1 year experience in a technical role (Appliance repair preferred).
- Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
- Experience in the use of tools, and diagnostic test equipment.
- Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
- Valid Driver’s license in good standing.
- Ability to obtain appropriate EPA Certification.
- Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
#LI-DB1
Recruiting Range
$29.25
—
$33.75 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11783
Executive & Operations Virtual Assistant
Independent Contractor – CPT-11783 Executive & Operations Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A fast-paced logistics and last-mile delivery company operating an electric cargo bike delivery program in New York City is seeking a full-time Executive & Operations VA to provide administrative and operational support directly to the CEO.
The immediate priority is scheduling and attendance support while an existing team member is on leave. As those responsibilities transition back, the VA will shift toward broader executive support, including inbox and calendar management, follow-up, vendor coordination, paperwork, reporting, and recurring administrative tasks.
The client uses AI extensively throughout the business, including Claude and AI-supported scheduling workflows. The ideal candidate must be comfortable using AI as part of their everyday work and have experience supporting a U.S.-based business.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Scheduling & Attendance Support
Monitor scheduling requests, shift swaps, time-off requests, and availability changes
Post and track open shifts based on staffing needs
Identify same-day coverage gaps and escalate urgent issues
Track call-outs, no-shows, and attendance activity
Maintain accurate scheduling and attendance records
Communicate routine scheduling updates using established procedures
Executive & Administrative Support
Monitor and organize the CEO’s inbox
Draft routine responses and flag urgent or important messages
Manage calendar requests and meeting coordination
Maintain follow-up lists and track outstanding action items
Assist with recurring paperwork, reports, and administrative tasks
Provide dependable coverage when the CEO is busy or unavailable
Vendor & Operations Support
Follow up with vendors and other business partners on outstanding items
Open and track repair or service tickets
Organize delivery manifests, recurring reports, and shared files
Collect documentation needed for recurring reporting and reconciliation
Help ensure operational tasks continue moving through completion
AI-Assisted Support
Use Claude and other approved AI tools for drafting, summarizing, organizing information, and preparing reports
Work within existing AI-supported scheduling and administrative workflows
Review AI-generated information for accuracy
Learn and adapt to new AI workflows created by the client
Help identify opportunities to make recurring administrative work more efficient
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
2+ years as a remote executive or operations assistant for a U.S. company required
Strong written English for short, clear, and polite messages to delivery associates required
Fluency in Google Sheets (filters, lookups, basic formulas) and Gmail required
Comfort using AI tools such as Claude or ChatGPT in daily work required
Comfortable following written rules and escalating anything outside them required
Available for the full shift with backup power and internet required
Experience with Sling or another shift-scheduling tool preferred
Logistics, delivery, or staffing-agency experience, especially with Amazon DSPs, preferred
IDEAL CANDIDATE PROFILE
Highly reliable, organized, and responsive
Experienced supporting executives or operations for a U.S.-based business
Comfortable working in a fast-paced environment with a large hourly workforce
Strong judgment regarding what can be handled independently versus escalated
Direct and efficient communicator
Comfortable learning detailed SOPs and operational processes
Highly comfortable using AI in everyday work
Familiar with U.S. business and workplace culture
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Sling (Training Provided)
Google Workspace (Gmail, Calendar, Sheets, Drive)
Slack
Claude (Client Team Account)
ADP (Read-Only)
Papaya (E-Bike Repair Tickets)
Password Manager (Client-Provided)
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 7:00 AM–3:30 PM ET
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 7:00 AM–3:30 PM ET
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English Required (Spanish a Plus)
ACCENT PREFERENCE: Level A–C (Strong Written English Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Washington, DC
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are currently seeking the newest innovator to join our dynamic Customer Service team as
Field Service Technician (DMST) located in the Washington DC metro area.
*All candidates must be able to work coverage in the greater Washington DC and surrounding areas (such as Mclean, Vienna, Reston, Falls Church).
In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home.
Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.
- Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
- Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
- Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
- Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
- Immediately and accurately process paperwork and perform data entry upon completion of each job.
- Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
- Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).
Qualifications and Requirements:
- Minimum 1 year experience in a technical role (Appliance repair preferred).
- Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
- Experience in the use of tools, and diagnostic test equipment.
- Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
- Valid Driver’s license in good standing.
- Ability to obtain appropriate EPA Certification.
- Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
#LI-DB1
Recruiting Range
$29.25
—
$33.75 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Chicago, United States; Oak Brook, United States; Skokie, United States; Westmont, United States; Lincolnwood, United States; Orland Park, United States
Cincinnati, United States; Covington, United States; Blue Ash, United States; Milford, United States; Sharonville, United States; Fairfield, United States
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Boston, United States; Brookline, United States; Somerville, United States; Waltham, United States; Quincy, United States; Lexington, United States
Aberdeen, United Kingdom; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
Hamburg, Germany; Ability to work fixed hours (09:00–17:00) in the Central Europe (CET) timezone
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоRemote - US
leadSan Francisco, CA | New York City, NY; Experience building support coverage across regions, time zones, or languages
leadSan Francisco, CA | New York City, NY | Seattle, WA
УдалённоleadHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоRemote (Canada)
УдалённоRemote (United States)
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
География найма не уточнена
California
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
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