Location: Paris; New York; US (EST)
Workplace: Remote
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
LOCATION
Paris or remote (from -5h GMT up to +2h GMT to ensure sufficient overlap with the rest of the team).
HOW WE WORK
We move fast on hard problems in a nascent market with no set playbook: navigating uncertainty is part of the job. You'll be challenged: anyone can question work and decisions must be justified. We keep a high bar and match it with high support: we help each other unblock and share context openly, with low ego. More about our values: morpho.org/jobs http://morpho.org/jobs.
ROLE
The mission of this role is to own the technical architecture and end-to-end delivery of Morpho's product suite, spanning React frontends, GraphQL APIs, and on-chain data systems, ensuring the platform scales reliably as Morpho grows beyond $10B in TVL, while actively raising the technical bar across the engineering team.
RESPONSIBILITIES
- Architect and own end-to-end delivery of DeFi products with billions in TVL, from React/Next.js frontends through GraphQL/REST APIs to blockchain data indexers, ensuring sub-second response times for users.
- Design and implement the API and SDK strategy enabling hundreds of integrators to build on Morpho's infrastructure, including versioning patterns, developer experience standards, and real-time streaming systems.
- Build and optimize high-performance data systems processing millions of on-chain events across 15+ blockchains, using intelligent caching and query optimization to maintain reliability at scale.
- Lead technical architecture reviews and establish coding standards that raise the technical capability of 5-10 engineers across product teams.
- Own observability and incident response across the stack, using OpenTelemetry, Grafana, and Sentry to ensure reliability for users and integrators.
WHAT SUCCESS LOOKS LIKE
FIRST 30 DAYS
Shipped a high-impact feature end-to-end that demonstrates competency across the full stack. Completed an architecture review of current systems and proposed a modernization roadmap. Built working relationships with key stakeholders across product, protocol, and business teams.
FIRST 4 MONTHS
Leading delivery of a major product initiative from scoping to production. Driving measurable improvements to API p95 latency through caching, query optimization, and architectural changes.
IN 1 YEAR
Owns technical architecture for an entire product vertical, with proven reliability and performance metrics. Recognized as the technical authority for fullstack architecture decisions across the organization.
MUST-HAVE EXPERIENCE & SKILLS
- 8-10+ years building fullstack applications at scale, with demonstrated impact on business metrics.
- Proven track record architecting high-availability systems handling millions of requests daily.
- Deep TypeScript expertise across client and server: React/Next.js, GraphQL (Apollo Server), Node.js, and typed contract interactions (viem).
- Hands-on experience building or maintaining on-chain data indexers (Ponder, Subsquid, or similar) and working knowledge of EVM event structures.
- Track record of leading technical initiatives across multiple teams without direct authority.
- Comfort operating in fast-changing, ambiguous environments without needing a defined playbook.
- Strong ownership mindset: you drive things to completion and don't wait to be asked.
- Clear, crisp async communication: you write well and can explain complex technical decisions simply.
- Team-first approach: you make the engineers around you better, not just the codebase.
- Humble.
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
УдалённоParis; New York; US (EST); We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment; US (EST)
Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia
At JetBrains, we are passionate about boosting developer productivity. Since our inception, we've been creating tools that eliminate repetitive tasks, simplify workflows, and empower developers to focus on what they do best: creating amazing things with code. JetBrains IDEs enable millions of developers worldwide to achieve their full potential.
As JetBrains continues to grow, so does the amount and complexity of cross-team work. At the same time, AI is increasing both the pace of change and the coordination load across the company. To keep growing while continuing to build great products, we want to strengthen our execution.
We’re now looking for a Senior Technical Program Manager to help us run complex cross-team technical programs, raise execution quality and improve planning, delivery predictability, and escalation discipline for complex work.
In this role, you will:
Lead the most complex cross-team technical programs in your primary domain.
Make sure complex work across the domain is planned, coordinated, and executed to a consistently high standard.
Surface risks, blockers, and capacity issues early, and drive mitigation or escalation when local coordination is not enough.
Serve as the senior PMO-side escalation point when complex delivery work in the domain gets stuck.
Keep program status accurate by verifying execution rather than only collecting updates.
Work with product, engineering, quality, and service teams to define goals, scope, milestones, dependencies, and key decisions.
Build workable program plans and coordination cadences, and clarify resourcing needs with the teams involved.
Coach TPMs and other part-time program leads across the domain and, where the setup includes full-time TPMs, manage them directly.
Partner closely with product, engineering, quality, and service teams without taking over their decision-making authority.
Typical programs may include sunsetting a feature or product, rolling out a major feature, driving a large technical refactoring effort, or coordinating the response to a major customer or partner escalation that becomes complex cross-team work.
You’ll work primarily within one domain, such as one of our IDEs, a major functional area in an IntelliJ-based product, or another area with heavy cross-department dependencies, while also contributing to cross-domain priorities as part of the PMO team when needed.
We will be happy to have you on our team if you have:
A proven track record of leading complex software programs or other cross-team initiatives from start to finish.
The ability to influence without direct authority, challenge assumptions constructively, and work effectively across product, engineering, quality, and other functions.
Strong negotiation, facilitation, and escalation judgment.
The ability to manage multiple parallel initiatives effectively, prioritize well, and keep execution plans tied to reality.
Experience coaching other program or project managers and improving execution quality beyond your own work.
Enough technical depth to sanity-check feasibility claims, dependency chains, and delivery risk in a technical environment.
A technical background or experience working closely with software development teams.
At least 5 years of program or project management experience in the tech industry.
Excellent communication skills in English, both written and verbal.
A strong understanding of how complex software programs are structured, planned, and driven through delivery; formal PM training or certification is a plus.
Experience with IntelliJ IDEA, PyCharm, JetBrains tools, or other developer-focused products would be a plus.
If selected, we’ll give you the opportunity to:
Work on tools that help developers become better versions of themselves.
Be part of a team that values collaboration, creativity, and impact.
Enjoy a flexible, supportive work environment designed to help you succeed.
Embrace the opportunity to shape the future of developer productivity.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family.
Learning and development opportunities. Access to conferences, courses, and language classes.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Home based - EMEA
Be the voice of Canonical across channels
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are looking for an outstanding colleague to join our communications team as a senior social media specialist. Our brand is part of a global open source ecosystem. We encourage adoption through community engagement. We build credibility and trust through advocacy and thought leadership. The ideal person for this role is driven to develop and implement social media strategies focused on long-term brand equity and differentiation. You will have the opportunity to advance your career with a brand that touches every aspect of the modern technology stack.
Our communication strategy provides a window between the people who make our products and those who use them. With audiences in the millions, our online communities have the opportunity to talk to us, engage with us, provide feedback and be involved in the world of open source.
The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They would love to gain experience translating strategy into impact, and collaborating with multiple stakeholders. They enjoy learning and improving themselves, the team and the organization. They problem solve, get hands-on, experiment, measure and use automation and AI to make daily life easier. To succeed in this role, the candidate must be driven, organized and attentive to detail.
This is a senior role reporting to the director of communications.
Location:
This role will be based remotely in the EMEA region.
What your day will look like
Develop and own the communications strategy across multiple channels, with a focus on excellent planning, messaging quality and timely delivery
Deliver regular analysis and reporting on various communications channels, content performance and campaigns results
Support the growth and nurturing of Canonical’s enterprise audience, while increasing product adoption
Develop flair with copywriting and asset creation to create messaging that aligns with the brand and its personality, and drives audiences towards action
Be audience centric and use modern tools to understand market sentiment
Create awareness on integrated campaigns, product launches, webinar series, industry announcements and core content.
Package all of Canonical’s product offerings and educational material creatively, while overseeing distribution strategy and alignment across channels
What we are looking for in you
Understanding of best practices for communications in tech
Deep experience with all major social media platforms with strong creative judgement
Hands-on knowledge of social media management and analytics tools
Interest in mentorship and team development
An analytical eye and the ability to develop measuring frameworks to inform senior decision making
Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams to ensure alignment with campaign objectives, paid media strategies and PR/AR initiatives
Excellent verbal and written communication skills, strong content marketer
Proven ability to prioritize and differentiate what matters from the noise, meeting deadlines without sacrificing quality
Process owner for organic social media, establishing standards and leading planning and distribution across channels
Interest in video and production, with some projects or strong thoughts on the use of video in social media
Willingness to travel up to 4 times a year for internal or external events
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
🏠Fully remote working environment - we’ve been working remotely since 2004!
📚Personal learning and development budget of 2,000USD per annum
💰Annual compensation review
🏆Recognition rewards
🏝Annual holiday leave
👶Parental Leave
🧑💼Employee Assistance Programme
🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’
✈️Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Al Jubail, Saudi Arabia; Yanbu, Saudi Arabia; Lusail, Qatar; Jamnagar, India; Karachi, Pakistan; Abu Dhabi, United Arab Emirates
Eram Talent is seeking a skilled Mechanical Maintenance Technician (Rotating) to join our client's team in Saudi Arabia. This specialized role focuses on the maintenance, repair, and troubleshooting of rotating equipment such as turbines, compressors, pumps, and motors critical to industrial operations.
As a Mechanical Maintenance Technician (Rotating) at Eram Talent, you will play a vital role in ensuring the reliability and optimal performance of rotating machinery, contributing to uninterrupted production and safety compliance.
Key Responsibilities
Perform preventive, predictive, and corrective maintenance on rotating equipment including pumps, compressors, turbines, blowers, and gearboxes.
Troubleshoot and diagnose mechanical failures in rotating machinery and carry out detailed root cause analysis (RCA).
Execute precision alignment, dynamic balancing, and overhaul of rotating equipment in line with OEM standards.
Conduct condition monitoring activities such as vibration analysis, temperature monitoring, and performance checks.
Inspect and maintain seals, bearings, couplings, and lubrication systems.
Read and interpret mechanical drawings, P&IDs, and technical manuals for maintenance execution.
Support plant shutdowns, turnarounds, and major maintenance activities.
Work closely with operations and reliability teams to improve equipment uptime and performance.
Ensure all maintenance activities are recorded accurately in CMMS (e.g., SAP PM).
Follow all HSE policies, procedures, and permit-to-work systems strictly.
Identify recurring issues and recommend improvements to enhance reliability and reduce failures.
Mentor junior technicians and share technical expertise within the team.
Requirements
Diploma or Technical Certification in Mechanical Engineering or a related field.
Minimum 10 years of experience in maintenance of rotating equipment in petrochemical, refinery, or oil & gas industries.
Strong hands-on experience with pumps, compressors, turbines, and other rotating machinery.
Expertise in alignment, balancing, vibration analysis, and troubleshooting techniques.
Good understanding of bearings, seals, lubrication systems, and mechanical components.
Experience using CMMS systems such as SAP PM or equivalent.
Ability to read and interpret engineering drawings and P&IDs.
Solid knowledge of safety standards and maintenance best practices in industrial environments.
Experience in shutdowns/turnarounds is highly preferred.
Strong problem-solving skills and ability to work independently under pressure.
Good communication and teamwork skills.
Location: Dhahran, Saudi Arabia
Eram Talent is seeking a talented UI/UX Designer to join our team. As a UI/UX Designer, you will be responsible for creating intuitive and visually appealing user interfaces and experiences for our clients' websites and applications. You will collaborate closely with our development team and clients to understand user needs and translate them into effective design solutions.
Eram Talent is a leading talent acquisition company that provides exceptional recruitment solutions to clients across various industries. Join our team and contribute to our mission of connecting top professionals with great companies.
Responsibilities:
A solid understanding of the user-centered design process and related methodologies. Ability to design highly usable interfaces for multiple devices and channels - internet, intranet, mobile devices, tablets and touch screens etc. Ability to produce high-quality creative designs to tight deadlines.
Requirements
a) Bachelor's Degree in Graphic Design, Computer Science, Human Computer Interaction, Digital Art, Management Information Technology (MIS) or an equivalent major.
b)
Minimum 3 years’ experience as a UI/UX Designer.
c) Previous experience in user experience and creative design for web applications, portals and mobile applications.
d) A solid understanding of the user-centered design process and related methodologies. Ability to design highly usable interfaces for multiple devices and channels - internet, intranet, mobile devices, tablets and touch screens etc. Ability to produce high-quality creative designs to tight deadlines.
d) Proficient with design tools (such as Figma, Sketch, Adobe XD, Illustrator, Photoshop).
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
The Strategic Events Specialist supports the planning, coordination, and execution of the Agency’s strategic events portfolio. This role provides end-to-end event delivery—including concept development, project management, logistics, vendor coordination, run-of-show development, and on-site execution—for internal and external engagements that advance Agency priorities and stakeholder relationships. The Specialist ensures events align with Agency branding and messaging, comply with applicable policies and procedures, and are delivered on schedule and within approved budgets.
This job is onsite 5 days per week with no exceptions for telework.
Responsibilities
Plan and execute strategic events (in-person, virtual, and hybrid), including ceremonies, roundtables, panels, receptions, press events, stakeholder briefings, and conferences
Develop event plans, timelines, task trackers, and production schedules to ensure coordinated execution across internal teams and external partners.
Support event concept development by translating communication objectives into event formats, audience strategies, and program designs that achieve desired outcomes
Draft and manage event documentation, including run-of-show, agendas, invitation lists, RSVP tracking, talking points requests, briefing notes, and staffing plans.
Coordinate event logistics, including venue research and selection, room setups, A/V and staging needs, accessibility considerations, transportation, and guest flow.
Manage vendor and partner coordination (e.g., venues, caterers, A/V, printers, production teams), including requesting quotes, tracking deliverables, and monitoring deadlines and
Support budget planning and tracking for events, including maintaining cost estimates, reconciling invoices, and ensuring expenditures align with approvals and contract requirements.
Coordinate internal clearances and approvals for event materials and execution requirements, including invitations, programs, signage, speaker participation, and branded collateral.
Support speaker management, including outreach coordination, confirmation tracking, biography collection, headshots, and day - of speaker readiness and cueing.
Collaborate with communications colleagues to ensure events are integrated with broader communications plans, including media engagement, social content capture, and post-event amplification.
Support event-related content and production needs such as signage, printed materials, name badges, scripts, slide coordination, and event photography/videography requests.
Qualifications
Bachelor's degree in communications, public relations, marketing, event management, hospitality, international affairs, or related field.
Minimum of 2-3 years of experience in event planning and execution, preferably supporting executive-level, government, or high-visibility stakeholder events.
Strong project management, organizational, and attention-to-detail skills.
Excellent written and verbal communication skills.
Demonstrated ability to manage multiple events and priorities in a fast-paced environment with tight deadlines.
Strong interpersonal skills and ability to work effectively with senior stakeholders, vendors, and cross-functional teams.
Proficiency with common event tools (e.g., RSVP management, virtual event platforms) and Microsoft Office.
The contractor shall be a U.S. Citizen and have the ability to obtain and maintain a Public Trust clearance or higher.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$70,000
—
$110,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Lagos, Nigeria
At Renmoney, we are building a leading microfinance bank in one of the most dynamic markets globally. As we continue to scale, we are looking for a
Chief of Staff to the CEO
- a high-impact, strategic operator who will work side-by-side with the CEO on the company’s most critical priorities.
What you will do
Act as a
trusted partner to the CEO
, driving strategic priorities and ensuring effective execution across the business
Lead
high-impact, cross-functional projects
end-to-end — from problem structuring to implementation
Operate as an
internal engagement manager
, bringing structure, clarity, and momentum to complex initiatives
Prepare and deliver
executive-level materials
, including board presentations, strategy papers, and decision memos
Represent the CEO in internal and external forums
when needed, ensuring alignment and clear communication
Drive
follow-ups and accountability
across leadership to ensure decisions are translated into action
Identify and solve ambiguous problems across product, operations, and growth
Requirements
What we are looking for
5+ years of experience in a top-tier consulting or related firms (e.g. McKinsey & Company, Boston Consulting Group, or equivalent)
Strong track record of leading workstreams or acting as an
Engagement Manager / Project Leader
Exceptional problem-solving and structured thinking skills
Ability to operate in
high-ambiguity, fast-paced environments
Strong communication skills, with experience presenting to senior stakeholders
High level of ownership, discretion, and judgment
Genuine interest in fintech and emerging markets
Benefits
Work directly with the CEO on the company’s most critical challenges
Gain exposure across all major functions — from product to risk to growth
Shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary and performance bonus
Comprehensive health insurance, 25+ paid vacations and day-offs, personal development plan
Thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools
Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.
Location: Kuala Lumpur
Workplace: onsite
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
Technical Service Operations Lead (TSO Lead), Kuala Lumpur
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to have:
Experience in the gaming, payments, or fintech industry.
Experience with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
BENEFITS
Convenient work tools
Latest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growth
Free trainings and participation in specialized conferences
Rich knowledge exchange within the company
More perks
Health insurance (Medical, dental and optical)- Employee and dependants
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: Careers | Xsolla
Location: Hazira, India; Mumbai, India; Vadodara, India; New Delhi, India
Eram Talent is looking for a Senior Project Engineer (PMC Offshore) to oversee and manage project execution in the offshore environment, ensuring compliance with client specifications, industry standards, and safety requirements.
The Senior Project Engineer will support the Project Manager in the delivery of offshore project, with a focus on topsides and jackets structures, ensuring execution is aligned with project objectives in terms of schedule, cost, quality, and HSE. The role involves coordination with engineering, procurement, construction, and offshore installation teams.
Key Responsibilities:
Support the Project Manger in overall project coordination and execution of offshore facilities (jackets, topsides…)
Act as focal point between engineering, procurement, construction, and installation teams.
Monitor and track engineering deliverables, ensuring compliance with project specifications and timelines.
Coordinate with contractor and vendors on technical and execution matters.
Ensure proper interface management between different work packages (Onshore yard, installation, fabrication).
Follow up on procurement activities, expediting critical equipment and materials.
Oversee fabrication activities at yard, ensuring alignment with design and quality requirements.
Support offshore execution and installation when required
Track project progress and prepare weekly/monthly reports.
Identify and mitigate project risks and issues, escalating where necessary
Ensure compliance with HSE standards and company procedures at all stages of the project.
Participate in technical reviews, HAZID’s HAZOPs, constructability reviews. Support change management processes and evaluate impact on cost and schedule.
Requirements
Bachelor’s degree in engineering (Civil, Structural).
Minimum 20 years of experience in Oil & Gas projects.
Proven experience in PMC roles on offshore projects. Strong experience in Jackets, topsides, and offshore structures. Experience in fabrication yards and offshore installation is highly preferred.
Good understanding of project lifecycle (FEED, EPC, Commissioning)
Good knowledge of planning, scheduling, and project controls.
Previous experience with Aramco projects.
Experience working with major PMC and EPC contractors.
seniorHazira, India; Mumbai, India; Vadodara, India; New Delhi, India
Location: Remote
Workplace: Remote
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. Focusing on building fundamental Bitcoin infrastructure, Blockstream quickly grew into one of the leading technology power houses of the industry.
First announced at the Bitcoin 2025 conference in Las Vegas in May, Blockstream Enterprise https://blockstream.com/enterprise/ is a Bitcoin-focused software suite enabling banks, prime brokers and corporations to safely and securely custody Bitcoin and manage tokenization and treasury operations.
We are seeking a Senior Product Manager to join our Enterprise product team to lead the ongoing development and adoption of our Enterprise solution.
What You’ll Be Doing (Responsibilities):
70% – Technical Product Management
- Translate vision into actionable roadmap, own the product narrative and communicate effectively to all levels of the organization
- Engage with engineering in technical conversations, understanding implications of technical decisions, and align Engineering work to product goals
- Lead project execution, anticipating and resolving roadblocks, coordinating the work of teammates, and clearly communicating goals and status with the organization
- Identify product opportunities, translating them into clear milestones and artefacts that align with Business Objectives
30% – Discovery & Research
- Support Continuous Discovery habits, engage in market and customer research, follow regulatory/market news, identify trends
- Conduct customer discovery workshops, document findings, translate insights into signals and identify gaps in the product roadmap
- Drive product requirements, drive product documentation and own the workstream, collaborating with Engineering, Design, Business and Marketing teams
- Gather qualitative and quantitative data to be able to support or challenge product assumptions/feature requests
What We Look For In You (Required Qualifications):
- 7+ years of experience as a Product Manager in a regulated environment with a proven track record of delivering impact
- Understanding of blockchain-based technology, crypto custody best practices, and the tokenization lifecycle
- Exceptional communication skills and aptitude for conveying complex technical concepts
- Comfort with the pace, scrappiness and dynamic environment within a growing startup.
- Currently residing in the EU (European Union)
- Excellent written and verbal English communication skills
Nice To Haves (Preferred Qualifications):
- Prior work experience on Bitcoin-related products
- Experience with other enterprise-focused crypto products and their application / adoption among businesses from the TradFi sector
- Deep understanding of traditional financial systems, services & products
- A holistic understanding of the major interoperable cash generating units within global money center banks: Commercial banking, investment banking, prime brokerage and asset management
- Prior knowledge of Liquid and its role in the Bitcoin ecosystem
- Languages: Russian and/or Ukrainian
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
We are looking for an engineer with strong experience in machine learning and solid foundations in math and computer science to join our growing Post-Training team at Baseten.
THE ROLE
Custom models are instrumental to the success of Baseten customers. By inference volume, the overwhelming majority of traffic at Baseten is to and from models that have been post-trained in some way, whether that be through reinforcement learning, supervised finetuning, a recent technique from the literature, or an in-house research technique from Baseten. The Post-Training team is responsible for the success of our customers’ post-trained models, and we employ a wide array of techniques to produce models that are more efficient and higher quality than even the biggest closed source models for the customer’s specific needs.
Your role as a research engineer is to build the in-house tooling to support all of this. We care about training a wide spectrum of different model architectures with a variety of techniques efficiently and at scale. At times this involves zooming deep into a particular technical topic, but more often it involves working across the stack as a whole - systems-level concepts like Kubernetes, cgroups, storage systems, and networking topologies, as well as PyTorch distributed tensor computation, and GPU kernels.
The Manifesto: https://labs.baseten.co/manifesto
RECENT RESEARCH
- Dense, on-policy or both? https://www.baseten.co/research/dense-on-policy-or-both/
- Repeated kv cache for long-running agents https://www.baseten.co/research/repeated-kv-cache-for-long-running-agents/
- Distillation without the dark – replicating black-box on-policy distillation on Baseten https://www.baseten.co/research/distillation-without-the-dark/
We don’t have a rigid set of skills, but here’s some of what we’re looking for:
- A deep understanding of modern ML techniques and tools for training transformers
- Advanced experience in a tensor/array computation library like PyTorch, TensorFlow, Jax, or similar
- A detailed understanding of transformer training parallelism strategies like data parallelism, sharded data parallelism, tensor parallelism, pipeline parallelism, context parallelism
- The experience and knowledge to profile and improve the performance of a distributed GPU program in PyTorch or a similar library
- The ability to perform roofline analysis on a transformer training setup
- A willingness to dive into messy problems, work with researchers, derive specifications by asking important questions, and execute
- Familiarity with HPC and distributed computing platforms like Slurm, Ray, Kubernetes, and Dask
- Familiarity with cluster networking technology like Infiniband, RoCE, GPUDirect
- Solid fundamentals in operating systems concepts like processes, files, kernel drivers, containerization, and networking protocols
- A sense of creativity and willingness to ask difficult questions about our approach, assumptions, and tooling choices
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: United States + International (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
Summary
GiveWell's senior research staff are the key decision makers for hundreds of millions of dollars in grantmaking, and we think growing that team is one of the most important things we can do to increase our impact. We're seeking one or more Senior Recruiters to help us do that.
Finding senior research staff is a hard problem for a couple reasons:
The talent pool for GiveWell researchers basically doesn’t exist as a defined group. You can’t go to one type of program, industry, or a few obvious competitors to build a reliable pipeline. The people who succeed here come from a wide range of backgrounds — economics PhDs, policy analysts, management consultants, medical doctors, neuroscientists, primate biologists, etc. — and the roles don't have clean analogues elsewhere. What they share is a set of hard-to-measure cognitive skills and quantitative fluency that doesn’t show up reliably on resumes.
Our process is very competitive. The offer rate for senior research roles is less than one in a thousand.
We want you to figure out where to find strong candidates, improve our assessment process, and do the hands-on work of sourcing, screening, and closing offers. You'll work very closely with our research leadership team. We're most excited about finding someone who helps us make better decisions about finding great talent — and hire them faster.
The role
You'd work closely with our manager, research recruiting and the team to own recruiting for some of our
Researcher
, Program Officer,
Senior Researcher
, and Senior Program Officer roles. A few problems we’ll want you to think about:
After candidates apply, is our assessment process effective?
Our offer rate for senior roles is below 0.1%. That might mean we’re extremely selective. It might also mean we’re losing good candidates somewhere in the funnel. You’ll dig into our data and find answers (How well do early screening scores predict work trial performance? What are the most common rejection reasons, and are they signal or noise? How did past hires actually turn out?). You’ll help us develop good heuristics about what to do in situations when candidates’ signals are mixed.
Where do we even find good candidates?
The ideal GiveWell researcher doesn’t come from one degree program, industry, or competitor. You’ll think about where to look and go after them. And you’ll continually develop new pipelines with creative methods (running structured referral conversations with our researchers, scouring conference guest lists, using sourcing tools creatively, or maybe vibe-coding your own).
How can we use data to make better decisions?
Right now, we don’t have great visibility into which sourcing channels, process changes, or pipeline stages are driving results. You’ll track data, run analyses, and help us make evidence-based decisions about where to put effort. In some cases, you might find out that we don’t have the right data architecture to answer important questions, so you’ll build it.
What are ways our hiring process could be much better?
This is harder to describe because it covers ~every strategic and tactical question we face. We want you to be thinking about all of it. Things like: Are we overweighting particular qualities and losing promising candidates without noticing? How could we run experiments on our hiring processes (randomization, A/B testing, sourcing campaigns) that actually give us useful information?
You’ll also do a fair amount of bread-and-butter recruiting work: screening applications, writing outreach emails, and interviewing candidates. We think that sort of work will keep you close to the data and help you develop strong pattern recognition.
About you
You’re excited about GiveWell's mission and methods.
You think GiveWell is doing something special, not just generically “doing good.” You can explain what makes GiveWell different.
You’re careful and truth-seeking with your beliefs.
For example, if a hiring manager says we need to find “scrappy” people, you’re likely to ask “Why do you believe that?” or “What does scrappy mean?” instead of uncritically agreeing. You’re quick to update your beliefs by picking up new information and asking sharper questions. You can probably tell us about times when you’ve changed your mind about important things.
You're unusually curious and analytical.
When you get invested in a question, you keep trying to find the right answer after many other people would have stopped. You ground your beliefs in data when possible and hedge appropriately when you’re not confident.
You have very high standards.
We have a high competence bar for our research team, and you’ll need to uphold that and own your decisions about applications that do and don’t meet our bar.
You’re entrepreneurial and high agency.
You figure things out. You have a history of solving problems. You’re very resourceful. You’re more likely to make the mistake of moving too fast than moving too slow. You'd rather try something imperfect and learn from it than wait for a perfect plan.
You're direct.
You say what you actually think even when it's uncomfortable.
You’re good at communicating in writing.
You're concise, clear, and you don't hide behind jargon. You probably enjoy an effective memo.
If you think people who know you well would agree that many of the qualities above describe you, we’d like you to apply.
Qualifications
We care much more about the qualities described above than any specific background. That said, some things that might help:
Experience in recruiting, talent operations, research operations, or a generalist role at a mission-driven organization
Comfort with data — spreadsheets and basic quantitative analysis
Strong written communication
Experience working closely with executive-level leadership
Familiarity with global health, development economics, effective altruism, or adjacent fields is a plus but not required
Recruiting experience is welcome but not required. Some of the best people in comparable roles at peer organizations came in without it. And we’ll support you if you want to move on to other things at GiveWell after making progress on our research recruiting. There's always a place here for generalists who are good at solving hard problems, and we have a history of developing high performers into different roles across our org.
Key Questions
What are some of the reasons I might not like this role?
GiveWell has a unique approach to hiring,
and it’s possible that you’ll dislike it. For example, we tend to lean heavily into work trials and finding empirical evidence about the candidates we hire. We are rigorous in how we evaluate candidates, and hold really high standards, which can lead to longer hiring rounds with more steps than what is typical elsewhere. We’re extremely quality focused and would rather hold out for the right candidate than settle on someone who’s “mostly right.”
You’ll need to deeply understand our work and culture to succeed.
We want you to be able to speak with candidates about our work and what makes GiveWell special, and provide useful input to hiring managers when we’re developing assessments and evaluating candidates.
You will be expected to hunt, not just farm.
While we receive a high volume of inbound applicants, we are looking for recruiters who effectively source and attract candidates, not just wait for them to trickle in.
You’ll be collaborating with leaders with high expectations.
We’re a founder-led, performance-driven culture and you’ll be collaborating with our executive team regularly in this role. Strong partnerships will depend on you building trust, leading with curiosity, and reliably delivering results.
You’ll be running hiring rounds from start to finish.
We consider this a full-lifecycle role, which means you should be comfortable with things like scheduling, building out roles in Greenhouse, and day-to-day coordination with candidates. While you might have support from more junior colleagues, you’ll be expected to capably manage your own pipelines.
What does growth look like in this role?
GiveWell’s growing, and you’re going to help shape that. Your growth will be tied directly to the impact created by the people you help hire. Beyond day-to-day recruiting, you’ll have the opportunity to work on more strategic projects, including shaping our overall hiring approach and improving our employer brand. In this role you’ll also have significant exposure to executive leadership and many corners of our business. The talent acquisition team is doubling in 2026, which means there are clear opportunities for mentorship and potentially growing into a team leader.
What does this interview process entail?
We'll use a combination of interviews, written exercises, and work trials to assess the qualities described above. Past versions have looked like:
Simulating a hiring manager intake conversation
Walking through a sourcing strategy for a hard-to-fill role
Reviewing a job description or process and offering a critique
Writing a candidate outreach email or internal communication
We'll share more specific details if we invite you to move forward, but our current plan is:
Screen with a member of the Talent Acquisition team
Career history interview with the Manager, Talent Acquisition
Work trial, which will include live conversations and written work
Values interview with VP, People
Final conversation with Manager, Talent Acquisition
References
Team structure
This role sits on GiveWell's People team and reports to our Manager of Talent Acquisition. Day-to-day, you'd work in close partnership with our Research Program Director, who owns senior research hiring decisions and is part of our Research Leadership Team. You'd collaborate regularly with other members of the People and Research teams on sourcing and candidate evaluation.
We'll likely also want you to attend research team meetings, develop 1:1 relationships with research team members, and potentially join research team-building retreats. We’ll be interested in ~any kind of team embedding that helps you build useful context.
The details
Compensation:
NYC or the San Francisco Bay Area: $149,600
All other U.S. locations: $136,000
Benefits:
Our
benefits
include:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Countries we can hire from:
GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we’d encourage you to check back and apply again for a role you’re eligible for.
Visa sponsorship:
We are not currently able to sponsor visas for this role.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Travel:
GiveWell hosts “Visit Weeks” twice a year in our Oakland, California, office and up to two annual departmental retreats. Attending these in-person opportunities will be important to fulfilling the goals of this role. Occasional additional travel may be helpful for conferences or recruiting events.
Start date:
We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
We don't want to miss candidates who could do great things at GiveWell. If you're on the fence about applying because you meet some but not 100% of our preferred qualifications, we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. We value our team's diversity in all respects and desire to maintain a work environment free of harassment or discrimination. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 160,000 donors have given over $3.5 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
430,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell’s
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell’s Work Trial Policy
.
Location: New York City, NY | Seattle, WA; San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As part of our growing Data Science and Analytics team, you will play an instrumental role in our company’s mission of building safe and beneficial artificial intelligence by driving data-informed decision making across our organization. You bring experience from high-bar teams and are eager to help shape the norms and best practices of a growing data science team as Anthropic continues to scale. In this unique company, technology, and moment in history, your work will be critical to informing our strategy as we deploy safe, frontier AI at scale to the world.
You’ll be the senior data science leader embedded in our Growth team and a strategic thought partner to its product and marketing leads. The Growth team’s job is to keep Anthropic on the exponential by getting more people and companies using and paying for Claude. You’ll help set direction across acquisition, activation, retention, and monetization: bringing a point of view on where to invest, how to grow revenue, and how to deliver more value for our users. As a tech lead manager, you’ll also manage a small team of Product Data Scientists, setting their agenda and raising the bar for how data shapes growth decisions.
Responsibilities:
Act as a strategic thought partner to Growth product and marketing leads, helping shape growth strategy, roadmap priorities, and the major bets the team makes
Set the data science agenda for Growth, deciding where the Product Data Science team can have the most impact and what it should deprioritize
Manage and develop a small team of Product Data Scientists, coaching them to move from answering questions to shaping decisions
Frame the most important and ambiguous questions facing Growth, from where the next users and companies will come from to what makes them stay and pay, size the opportunities, and make clear recommendations, including when they challenge the current direction
Define how Growth measures success, establishing the core metrics, guardrails, and measurement frameworks that tie short-term wins to long-term value
Set the standard for experimentation and causal inference across Growth, including holdouts and quasi-experimental methods where A/B tests aren’t practical, and personally lead the highest-stakes analyses
Guide how Growth measures the return on its programs, including marketing incrementality, LTV, CAC, and payback, and turn the results into budget and channel recommendations
Guide the team’s work on targeting and personalization, including how we decide which users get which message, offer, or experience and how we evaluate those decisions
Turn complex analyses into clear narratives and recommendations that drive decisions with senior leadership and cross-functional partners
Establish foundational data practices and shape the analytics infrastructure Growth needs to support rapid iteration and decision-making as our products grow
You may be a good fit if you:
Have extensive experience in data science, including leading analytics for a growth or product area at significant scale
Have 5+ years managing data science teams, including setting team direction and developing senior data scientists
Have been a trusted partner to senior product, growth, or marketing leaders, with clear examples of changing a roadmap or high-stakes decision
Bring strong product sense and business judgment across the growth funnel, including the ability to frame the right question and take a position with incomplete information
Have deep expertise in experimental design, causal inference, and statistical modeling at high scale, with enough fluency in Python and SQL to stay hands-on and guide others’ technical work
Communicate clearly in writing and in presentations, including to executive audiences
Have a bias for action and thrive in ambiguous, fast-moving environments where you must create clarity and drive progress
Care about the company’s mission of building helpful, honest, and harmless AI
Strong candidates may also have:
Experience measuring marketing incrementality, including holdouts, geo experiments, or marketing mix modeling
Experience with targeting, personalization, or uplift models in production
Background at consumption-based, multi-product companies serving both consumers and enterprises
Experience with AI/ML products or large language models, including using coding agents in your own analytical workflow
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York City
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Cumberland Systematic
is a multi-asset trading team focused on mid and high-frequency fully systematic strategies in the delta one space. We trade 24/7 globally with our team located primarily in Chicago and London.
We are looking for a
Software Engineer
to join our team. You will work with other software engineers to design and develop the full stack needed to enable a global trading operation with high availability requirements. You will be expected to design and develop integrations with data vendors, blockchain infrastructure, data management solutions, and libraries for managing and analyzing data. The team’s existing systems are written in Python and C++.
Candidates should have strong initiative and proven experience independently driving projects to completion. We work from high-level requirements and engineers are expected to gain an intimate understanding of the business and work directly with quantitative researchers on a daily basis.
Responsibilities:
Design, develop, test, document, and maintain software and infrastructure needed for quantitative financial research
Accelerate the research lifecycle from data engineering to feature generation and analysis
Integrate with diverse data sources such as blockchains, exchanges, and data vendors
Test at the unit, functional, and integration levels
Work within in a small team as well as independently with a strong user focus
Provide on-call support as needed
To qualify for this role, you must have:
Python experience gained through professional experience
Built complex systems in modern Python that are maintainable and safely refactorable
Hands-on experience managing large, evolving timeseries data
A working knowledge of type safety and type systems
Strong verbal and written communication skills
Strong internal motivation and a continual desire to learn
Bonus points if you have:
Contributions to open-source crypto projects
Production experience running full or archive blockchain nodes at scale
Collaborated with quantitative researchers
A working knowledge of high-level machine learning concepts and lifecycle
Experience with functional programming and immutable design principles
Practical knowledge of major blockchain types and clients
The annual base salary range for this position is $175,000 to $225,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-BL1
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
About the Team
The DRW C/Options Data Engineering team is essential to developing valuable datasets and scalable data infrastructure critical to our trading operations. We work closely with traders, researchers, and other engineering teams to ensure seamless data flow and accessibility, supporting data-driven decision-making. Our systems are designed to handle large volumes of data, maintain quality and integrity, and provide robust APIs for fast, ergonomic data retrieval.
About the Role
In this role you will:
Collaborate with cross-functional teams to deliver data solutions that support diverse trading activities.
Take full ownership of data products, guiding them from initial concept through to stable production.
Design, build, and maintain systems for both batch processing and real-time streaming of time series datasets, ensuring high data quality and reliability.
Develop APIs and data access methods for fast, intuitive retrieval of historical and live data, working with both new and existing systems.
Provide on-call support as needed.
Qualifications:
A minimum of 2+ years’ experience using at least one of Python, Java, and C++, and can work comfortably in multiple programming languages
A track record of working directly with end customers, scoping and delivering production systems in fast-moving and ambiguous environments
Ability to dive deep into complex problems, develop intuitive understandings, spot risks early, and minimize complexity
Exceptional interpersonal skills - you communicate clearly with stakeholders as well as other engineers, fostering a collaborative, supportive working environment
Experience in the financial markets, especially in delta one, store of value, and/or FICC options trading
Experience with Linux-based, concurrent, high-throughput, low-latency software systems
Experience with pipeline orchestration frameworks (e.g. Airflow, Dagster)
Experience with streaming platforms (e.g. Kafka), data lake platforms (e.g. Delta Lake, Apache Iceberg), and relational databases
Have a Bachelors or advanced degree in Computer Science, Mathematics, Statistics, Physics, Engineering, or equivalent work experience
The annual base salary range for this position is $175,000 $225,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-BL1
Location: Brazil
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
*This is a remote role and can be performed anywhere in Brazil/Colombia*
The Role
We are looking for a Research Engineer to help deliver frontier-quality datasets, RL environments, and evaluations that improve state-of-the-art models for a frontier AI lab client. You will work directly with the client's researchers and engineers, turning inbound requests and post-training goals into concrete technical proposals and data/environment specifications, and then owning the technical execution: building the quality and verification systems that ensure what we deliver meets extremely high standards for correctness, realism, diversity, difficulty, and measurable model lift.
Most of this work is bespoke and custom, built for one client's evolving needs.You'll typically stay attached to a single frontier lab client so you can build real context and a working relationship with their team, with flexibility to support other accounts when needed. Because bespoke work is judged on both turnaround time and quality, both matter equally here.
This role is designed for candidates with experience
building
and
improving
deep learning systems, especially where strong results depend on data quality, data curation, denoising, synthetic data generation, and rigorous evaluation. You'll operate in one or more of the following capability areas:
Coding and software engineering agents (repositories, unit tests, debugging, tool use, code reviews, long-horizon workflows)
RL environments and verifier-based training (tasks, rewards/verifiers, trajectories, evaluation harnesses)
Multimodal data and reasoning (text + images + documents + tables/charts; optional audio/video)
STEM reasoning (math, physics, chemistry, bio, engineering – solution verification and error analysis)
Modern embodied AI / VLM-driven agents (vision-language(-action) models, embodied task suites, tool/sensor/action abstractions, long-horizon interaction data)
What You'll Do
1) Own data and environment quality from an AI researcher perspective
Respond to inbound requests from the client and translate ambiguous, evolving research goals into a technical proposal and clear data requirements: target skills, failure modes, difficulty calibration, coverage, and success metrics.
Provide the technical feasibility assessment, assumptions, acceptance criteria, and evaluation requirements needed to scope the contract or statement of work.
Define what “good” looks like by creating detailed rubrics, counterexamples, and boundary cases (what to include vs. exclude).
Perform deep, detail-oriented audits of produced data: spot subtle errors, reward hacking opportunities, leakage, ambiguity, inconsistent assumptions, and distribution shifts.
Drive iterative improvements using evidence: group failures (for example, by semantic similarity) to find the underlying gap, then turn that into concrete instructions for the production team — better few-shot examples, explicit counterexamples, clearer guidance on what's causing rejections.
2) Design and build datasets and RL environments for your capability area(s)
Contribute to or lead the design of:
Task suites (single-step and long-horizon workflows)
Ground-truth signals (verifiers, unit tests, structured checks, reward functions, automatic validators)
Environment interfaces (APIs, tool schemas, state abstractions, database schemas, simulator-like dynamics)
Depending on your mapped capability area(s), you may focus on:
Coding / SWE agents: data reflecting real development work (codebase navigation, bug localization, patching, tests, code reviews, CI-like constraints, refactors, security fixes).
Multimodality: tasks that test true multimodal reasoning (chart reading, document QA, UI understanding, diagram-based STEM reasoning, OCR-aware tasks).
STEM: tasks with verifiable solutions (symbolic checks, reference solvers, numerical validation, step consistency, unit sanity).
Modern embodied AI / VLM-driven agents: interaction data and environments for vision-language(-action) models.
3) Build robust validation, denoising, and synthetic data systems
Build project-specific verification systems that combine deterministic checks, model-based evaluators calibrated against gold sets, and targeted human review.
Implement automated validation and filtering to achieve frontier-grade signal-to-noise: deduplication, decontamination, leakage checks, consistency checks, difficulty and diversity controls.
Develop synthetic data generation and augmentation pipelines where appropriate: programmatic task generators, controlled perturbations, scenario templating, simulator-/tool-driven rollouts.
Create documentation and data cards: dataset intent, known limitations, recommended use, and evaluation linkage.
4) Use evaluations and training runs to prove impact
Design and run evals that reflect the client's intended usage.
Produce analysis that connects data to outcomes: pre/post comparisons, error breakdowns, ablations that identify which data attributes drive lift.
When needed, run in-house fine-tuning or RL-style experiments (or partner with research) to demonstrate that the data/environment improves model behavior in measurable ways.
5) Collaborate effectively with large production teams without being ops-heavy
Give technical direction to the distributed expert network producing the data, by providing clear specs, examples, edge cases, and fast feedback loops based on audits and quantitative signals.
You own technical translation, acceptance criteria, evaluator and verifier design, quality diagnosis, and the technical release recommendation. The Strategic Project Lead owns production execution, staffing, throughput, project cost, and recovery.
You are expected to be highly engaged in reviewing and improving outputs from large annotation/creation efforts, but not primarily responsible for hiring, staffing, or people operations — that sits with the SPL.
Communicate directly with the client on technical findings, quality risks, and recovery options. Align changes to scope, schedule, or external commitments with the account and delivery owners.
Who We're Looking For
4–5 years of experience building or improving deep learning systems where data quality mattered materially (training, post-training, evals, or agentic systems).
Strong intuition for the “data ingredients” that drive model improvements: what to collect, what to filter, what to synthesize, and how to measure.
Ability to communicate clearly with researchers and engineers: turning research objectives into concrete specs, and turning messy outputs into actionable insights.
Comfortable being the direct technical point of contact for a client, including explaining setbacks or trade-offs when things don't go as planned.
Demonstrated ability to be extremely detail-oriented in diagnosing subtle data quality issues and failure modes.
Solid programming ability with a bias for shipping: Python proficiency required; comfort with SQL/structured data workflows strongly preferred; for coding-focused work, proficiency in a major language (e.g., C++, Java, Go, Rust, JS/TS) is a plus.
Comfort designing quality systems: rubrics, validation scripts, gold sets, sampling strategies, statistical checks, slice-based evaluation, human-in-the-loop review loops grounded in measurable criteria.
Direct experience with a frontier AI lab is not required, and is uncommon in the LATAM market — what matters most is hands-on engineering depth and the ability to operate with ambiguity.
Strong pluses
RL or post-training experience (any of: RLHF/RLAIF, verifier training, reward modeling, RL fine-tuning, environment design).
Experience with agentic evaluation (tool use, multi-step workflows, long-horizon tasks, trajectory analysis).
Multimodal expertise (document understanding, charts, diagrams, OCR, UI/vision grounding; audio/video optional).
STEM depth (math/physics/engineering) with an eye for verifiability and rigorous correctness.
Modern embodied AI / VLM-driven agent experience (vision-language(-action) models, interaction datasets, embodied evals, long-horizon grounding, tool/sensor/action interfaces).
Systems thinking: ability to “simulate” an application's API/data schema and design tasks that realistically reflect real-world constraints and workflows.
Why Turing
Work directly with a frontier AI lab, at the cutting edge of post-training and RL environment design, embedded in a real research relationship rather than a rotating set of anonymous tasks.
Real impact (path to AGI): your datasets and environments will directly influence the trajectory toward Artificial General Intelligence and, ultimately, Superintelligence.
High autonomy and fast iteration, with a Strategic Project Lead handling scaling and resourcing so you can stay focused on the technical approach and quality bar.
Talent-dense team, where you'll find rapid iteration and an exceptional learning curve.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Staff Database Engineer on the Engineering team at Harvey, you will define how our database infrastructure operates and evolves across our legal AI platform. Harvey runs a global fleet of PostgreSQL databases spanning multiple regions and availability zones. You’ll own the technical strategy for this fleet—setting the standards for migration governance, driving architecture decisions for multi-region scaling, and establishing the operational practices that keep our data layer reliable as we grow.
This is a leadership role with deep hands-on expectations. You’ll partner directly with Principal and Staff Engineers on infrastructure roadmap decisions while also being the person who can diagnose a replication lag spike at 2am. You’ll build the migration review framework, define the tooling strategy, and raise the bar for how the entire engineering organization thinks about database safety and performance.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
WHAT YOU'LL DO
- Migration Governance – Own the migration governance framework end-to-end—design the review workflow, CI gate checks, automated rollback procedures, and fleet-wide deployment sequencing that makes safe migrations the default across the org
- Architecture & Scaling – Drive the technical strategy for Harvey’s global database fleet—multi-region replication design, capacity planning, sharding and partitioning approaches, and fleet-wide observability as we scale into new markets
- Reliability & Performance – Own database reliability and performance at the fleet level—monitoring replication health, optimizing query performance, tuning vacuum and connection management, and building the alerting that gives us confidence across all production environments
- Platform & Tooling – Build self-service tooling and developer guardrails—migration dry-runs, schema diff previews, automated health checks, performance regression detection—so engineering teams can move fast without bottlenecking on a single DBA
- Incident Leadership – Lead database incident response and drive systemic improvements—triage production issues, run post-incident reviews, and turn lessons learned into durable process and tooling fixes
Even Better If You Can:
- Security & Compliance – Partner with Security and Compliance to design and enforce data-layer controls for SOC 2, GDPR, and data residency requirements—access controls, audit logging, encryption standards, and data lifecycle policies
- Strategic Partnership – Represent database engineering in vendor evaluations, build-vs-buy decisions, and technology strategy discussions with engineering leadership
- Team Building – Shape the database engineering function at Harvey—define the operating model, set the hiring bar, mentor engineers on database best practices, and build the culture where teams proactively think about data safety
WHAT YOU HAVE
- 10+ years of hands-on experience in database administration, database reliability engineering, or infrastructure engineering with PostgreSQL as your primary database, with demonstrated staff-level scope—you’ve set standards across teams, not just operated within one
- Expert-level PostgreSQL knowledge (required)—WAL mechanics, vacuum tuning, logical and physical replication, partitioning strategies, and the ability to debug production issues others can’t. PostgreSQL is our core database and deep fluency is non-negotiable
- Track record of building migration governance systems—not just reviewing migrations, but designing the frameworks, tooling, and organizational processes that make safe migrations the default
- Experience architecting database infrastructure for multi-region, high-availability environments—replication topologies, failover automation, and data consistency trade-offs at fleet scale
- Deep fluency with database observability—you’ve built monitoring strategies using Datadog, pganalyze, or custom instrumentation, and you know which metrics actually predict incidents
- Experience leading database major version upgrades (e.g., PostgreSQL 14 → 16) or sharding initiatives in production with zero downtime
- Proven ability to influence technical direction across teams without direct authority—you’ve written RFCs, set standards, and changed how an engineering organization thinks about database operations
- Proficiency with cloud database services at scale (Azure Database for PostgreSQL, GCP Cloud SQL, or AWS RDS/Aurora) and infrastructure-as-code (Terraform, Pulumi)
- Clear communication across audiences—you can present a database architecture decision to the VP of Engineering and explain a migration risk to a junior developer with equal clarity
Bonus
- Strong software engineering skills (Python, Go, or similar)—you build production-grade tooling and automation, not one-off scripts
- Exposure to vector databases, embedding storage, or adjacent systems (Redis, Elasticsearch, Kafka) relevant to AI/ML workloads in regulated industries
- Background building or leading a database engineering function from scratch — defining the team charter, hiring, and operating model
COMPENSATION
$190,720 - $325,000
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: British Columbia
Workplace: remote
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications & Skills:
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems.
Experience in the gaming industry is required. Payments or fintech industry experience is a plus.
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have:
Experience with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Technical Service Operations Lead (TSO Lead), we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
The listed range is specific to British Columbia and varies based on factors such as location and experience.