Вакансии

Чем предстоит заниматься Развивать Incident & Problem Management внедрять и развивать единый процесс управления инцидентами; формировать культуру postmortem-разборов без поиска виноватых;

We're looking for someone with experience in Forex / FinTech / Brokerage support and strong knowledge of MT4/MT5. Spotware Systems is hiring an experienced Customer Support Engineer to join our team in Limassol, Cyprus.

Nscale is looking for an Infrastructure Operations Operator to operate AI data centre infrastructure, resolve incidents, support customers, coordinate vendors, mentor junior operators, and improve operational processes.

Nscale is looking for an Infrastructure Operations Engineer to deliver data centre projects, monitor critical systems, resolve incidents, automate operations, and support customer infrastructure needs.

Operate and maintain BeyondTrust's on-premises and cloud network infrastructure, including routing/switching changes, datacenter resource changes, and routine firewall/security group changes end-to-end across on-prem and cloud environments; Demonstrated proficiency in Administrator/Engineer-level on-premises networking fundamentals.

— отвечать клиентам в чатах. — консультировать по заказам.

Location: Москва Сопровождение высоконагруженных автоматизированных систем Банка - дистанционное банковское обслуживание (ДБО) для юридических лиц. Ключевые направления: \- Обеспечение бесперебойной работы и доступности сервисов ДБО для юр. лиц. \- Мониторинг и оперативное реагирование на инциденты, минимизация влияния на клиентов. \- Работа с рисками и проблемами (МПР, ЗПП), контроль сроков устранения. \- Управление релизами, изменениями и конфигурацией высоконагруженных систем. \- Взаимодействие с командами разработки, DevOps и смежными трайбами. \- Оптимизация и автоматизация процессов сопровождения (CI/CD, мониторинг, SDD). \- Участие в миграции сервисов на целевые платформы и контуры (AIGW, ИПР). Первый этап отбора на эту вакансию – общение с AI-рекрутером. После отклика ждите сообщение от него в Сберчате, диалог займёт примерно 10 минут. Задача AI-рекрутера — уточнить недостающие детали и ускорить рассмотрение вашей кандидатуры. AI-рекрутер только начинает свой путь, поэтому просим относиться с пониманием. Ваш опыт и участие помогут сделать его удобным и полезным для всех! Обязанности * сопровождение банковской АС в соответствии с SLA/TLA * администрирование и конфигурирование систем на основе микросервисной архитектуры в распределенной среде * выполнение расчета производительности, управление мощностями системы * конфигурирования и настройка тестовых и промышленных стендов с помощью инструментов DevOps * проведение приемо-сдаточных испытаний (ПСИ) новых версий ППО, выполнение прикладных настроек, проверка работы функционала на соответствие эксплуатационным требованиям, регистрация дефектов в Jira * общение с разработчиками, тестировщиками, бизнес – заказчиками * проведение опытных эксплуатаций новых продуктов в промышленной среде, планирование тиражирования новых продуктов для клиентов * анализ результатов тестирования, классификация выявленных ошибок, контроль процесса ликвидации выявленных ошибок * установка новых версий системы в ПРОМ – среду с помощью инструментов DevOps * устранение инцидентов в промышленной среде * постановка нового функционала на мониторинг. Требования * глубокие знания всех процессов и терминологии ITSM * опыт сопровождения высоконагруженных автоматизированных систем функционирующих в режиме 24/7/365 (в банковской сфере - приветствуется) * опыт программирования на одном из языков программирования: Bash, Python, Java, C++,C# * опыт настройки/сопровождения серверов приложений (Websphere Application Server,Weblogic, Wildfly, Tomcat, Jboss EAS, etc.) * опыт администрирования серверных операционных систем RHEL/CentOS (без GUI) * опыт работы/администрирования реляционных СУБД ORACLE/DB2/PostgreSQL/MySQL * опыт работы и конфигурирования инструментов DevOps, работа с системами контроля версии и хранения дистрибутивов (Jenkins, Bamboo, BitBucket, Nexus, Git и т.п.) * практический опыт работы с контейнерами, знание Kubernetis/OpenShift * опыт настройки мониторинга высоконагруженных ИТ-систем (Elastic-stack, InfluxDB, Prometheus, Zabbix, Nagios, Cacti, Tivoli) * знание SQL на уровне достаточном для построения сложных отчетов, написания процедур, триггеров, функций и других исполняемых объектов * навыки работы с генеративными AI-моделями. Условия * комфортный современный офис рядом с м. Кутузовский проспект * формат работы – офис * ежегодный пересмотр зарплаты, годовая премия * корпоративный спортзал и зоны отдыха * более 400 образовательных программ СберУниверситета для * профессионального и карьерного развития * расширенный ДМС, льготное страхование для семьи и корпоративная * пенсионная программа * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * подписка Прайм с возможностью совместного использования на трёх близких.

Location: Москва Мы развиваем инженерные инструменты для ИТ-поддержки Сбера - решения, которыми ежедневно пользуются более 500+ инженеров, обрабатывая 10 000+ заявок в день от 300 000+ сотрудников нашей экосистемы. Наша цель - кардинально повысить эффективность работы поддержки: убрать рутину, снизить когнитивную нагрузку и дать инженеру единое пространство для поддержки пользователей и решения проблем с их оборудованием. Мы строим AI-native единое инженерное пространство, которое помогает инженерам понять контекст задачи и помогает эффективно удовлетворять потребности в поддержке. Обязанности * администрировать и обеспечивать бесперебойную работу сложных внутренних АС Банка * оперативно решать инциденты, анализировать их причины и регистрировать проблемы в HP Service Manager\\SberESM * настраивать и анализировать системы мониторинга (Zabbix, Grafana, Тенгри), проактивно повышать надежность систем * планировать и распределять вычислительные ресурсы (CPU, RAM, дисковое пространство, сетевые лимиты) для АС в средах виртуализации (VMWare, PES) и контейнеризации (Kubernetes/OpenShift/DA). * проводить анализ утилизации, выявлять ресурсные утечки, оптимизировать затраты на инфраструктуру и готовить прогнозы по масштабированию систем * участвовать в развитии АС: деплой приложений, участие в приемо-сдаточных испытаниях (ПСИ) новых версий * автоматизировать рутинные задачи с помощью Bash, PowerShell, Python. Требования * опыт администрирования сложных прикладных систем от 3 лет * уверенное знание SQL и опыт работы с PostgreSQL * навыки администрирования Windows Server и Linux (RHEL) * опыт работы с Docker, понимание принципов Kubernetes/OpenShift * знание скриптовых языков (Bash, PowerShell, Python) * опыт настройки CI/CD (Jenkins) будет плюсом. Будет плюсом: * опыт настройки CI/CD (Jenkins) будет плюсом * опыт работы с генеративными AI-моделями и создания AI-агентов * знание языков .Net Core, Java, JavaScript, TypeScript на уровне чтения кода. Стек: * сервисы: HP Service Manager\\SberESM, GATM, IDM, RLM * инфра: Windows Server, RedHat Enterprise Linux, PostgreSQL * технологии: VMWare, Kubernetes, Docker, OpenShift, Nginx, Jenkins, ArgoCD * мониторинг: Zabbix, Grafana, Тенгри. Условия * комфортный современный офис рядом с м. Тульская (г Москва, ш Варшавское, 9стр1Б) * ежегодный пересмотр зарплаты и годовая премия * более 400 образовательных программ СберУниверситета для профессионального и карьерного развития * расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера.

Adyen is looking for a Customer Support Technology Manager to lead support technology systems and teams.

Location: Vietnam; Armenia; Poland; Georgia; Thailand; Serbia Job responsibilities Develop end-to-end monitoring for all infrastructure stacks, including Trino, Kubernetes, databases, and Big Data (Apache Ozone and Hadoop); Implement automatic collection of DORA metrics and create high-level health dashboards to visualize service uptime; Audit current metrics and address gaps in infrastructure monitoring, particularly in K8s, databases, and distributed storage systems; Optimize and update Alertmanager rules to intercept incidents and anomalies before they impact users or are manually detected; Serve as a single point of expertise in monitoring to free team leads from routine dashboard configuration and alerting support tasks. Requirements Experience from 3 years as Devops/SRE and from 5 years in IT, experience as an SRE or monitoring engineer with an emphasis on infrastructure reliability rather than product feature development; Experience with Python (Go/JS as a plus); Deep knowledge of Prometheus, Grafana, and Alertmanager, including writing complex PromQL queries and addressing alert fatigue; Practical understanding of SLI/SLO/SLA concepts, error budgets, and the methodology for collecting DORA metrics; Experience with containerization (Kubernetes) and databases, as well as the ability to quickly grasp metrics of distributed systems (Hadoop, Trino); Ability to translate abstract system behaviors and logs into clear, structured, and actionable metrics; Experience working with ClickHouse, Vertica, StarRocks, or Greenplum. Benefits We offer a fully flexible work schedule — there’s no pressure to start work at exactly 9:00 AM; what matters is achieving results and moving forward; Each person in our team is encouraged to choose their preferred work format. You can work fully remotely, come to the office, or choose a hybrid work model; We are an ambitious and supportive team who love what they do, appreciate each other, and grow together; The growth and development of each employee is our priority, so we have internal programs available for adaptation and training, development of soft skills and leadership abilities that are tailored individually to each employee; We also provide partial compensation for employees participating in external training and conferences; In tourism, it's difficult to grow without an excellent knowledge of English, and we support our employees' language learning goals — we organize group and individual lessons, plus speaking clubs with colleagues from all over the world; And, of course, to encourage you to travel more, we offer corporate prices on hotels and other travel services; We provide MyTime Day Off — an extra day off that is designed to give our employees the flexibility to focus on important matters, whether it’s taking care of their health, mental recharge, addressing personal issues, or any other important activities. Learn more about our data protection practices in our Privacy Policy: emergingtravel.com/career/hr-policy

Знание целевых ОС – Windows, Linux (Debian-based) – на уровне администрирования, уверенное владение основными командами терминала, настройка сетей, работа с файловыми системами и процессами.

- обеспечивать стабильную работу инфраструктуры данных и сопровождать существующие решения. - администрировать Linux-системы, разбираться в технических проблемах и устранять инциденты.

Тесно взаимодействовать с командами разработки и инфраструктуры для обеспечения бесперебойного CI/CD-цикла; Разрабатывать, поддерживать и оптимизировать CI/CD-пайплайны;

Задачи: — Поддерживать стабильную работу Kubernetes-кластера и обеспечивать высокую доступность сервисов — Проектировать и внедрять решения по управлению инфраструктурой (IaaC: Ansible, Terraform) — Разрабатывать и поддерживать CI/CD процессы — Управлять жизненным циклом приложений в Kubernetes (установка, обновление, масштабирование) — Обеспечивать безопасность инфраструктуры и сервисов — Проводить диагностику и устранять инциденты — Работать над улучшением производительности и оптимизацией ресурсов — Настраивать системы мониторинга и логирования — Интегрироваться с облачной инфраструктурой (создание, удаление, изменение ресурсов) Требования: — Понимание CI/CD, умение настраивать пайплайны в Jenkins, GitLab CI (или GitHub Actions) — Уверенная работа с Git (Git Flow) — Создание и управление контейнерами (Docker, Docker Compose) — Знание Linux (bash-скрипты, администрирование) — Понимание основ сетей: TCP/IP, DNS, HTTP/HTTPS, VPN, балансировка нагрузки — Работа по принципу Infrastructure as a Code — Администрирование Kubernetes: разворачивание кластеров (kubespray, kubeadm, вручную), знание компонентов (etcd, kube-apiserver, kubelet, CNI, ingress-контроллеры), устранение проблем — Управление инфраструктурой через Terraform — Автоматизация конфигурации серверов через Ansible — Установка приложений в Kubernetes через Helm — Опыт работы с облачными провайдерами (AWS, GCP, Azure, Cloud.ru) — Настройка систем мониторинга и логирования (Prometheus, Grafana, Loki, ELK) Будет плюсом: — Опыт работы с VictoriaMetrics — Глубокие знания CNI и ingress-контроллеров Условия: — Конкурентная зарплата с годовой премией (обсуждается на собеседовании) — Официальное оформление в российскую ИТ-компанию с аккредитацией — Бонусы: ДМС, бесплатная подписка «СберПрайм+», скидки на изучение английского, бесплатный фитнес в офисе или скидки на абонементы, скидки от партнёров Сбера, корпоративная пенсионная программа — Льготная ипотека в Сбере — Удобный формат работы: удалённо или в гибридном формате, «короткая» пятница

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Job Overview: Sony Interactive Entertainment (SIE) is part of the Sony Group and responsible for the marketing, sales, and distribution of PlayStation hardware, software, services, and digital content. We are seeking an experienced and strategic Sr. IT SOX Governance Lead to establish and drive end-to-end ownership of IT SOX governance within DTIS Global Service Operations (GSO). This role will serve as the primary lead responsible for IT General Controls (ITGC) governance, control framework ownership, audit coordination, onboarding of new systems, and governance standardization across the enterprise. This position is critical to scaling IT governance capabilities, reducing operational risk, and enabling sustainable compliance operations as SIE continues to grow. The ideal candidate will combine deep SOX and ITGC expertise with strong governance leadership, operational execution, and cross-functional collaboration skills. Key Responsibilities: IT SOX Governance Ownership Own and manage the IT SOX governance framework and ITGC program. Establish standardized governance processes, methodologies, and control design practices. Lead end-to-end ownership of ITGC lifecycle activities including design, implementation, onboarding, testing support, remediation tracking, and reporting. Drive governance consistency across systems, applications, and operational teams. Control Design & Framework Management Design, document, and maintain ITGCs and application controls aligned to SOX requirements. Develop scalable governance standards for onboarding new systems and processes into SOX scope. Maintain control narratives, process documentation, data flows, and supporting evidence standards. Partner with control owners to improve effectiveness and operational maturity. Audit & Compliance Leadership Serve as the primary IT interface for external and internal audit stakeholders. Coordinate walkthroughs, evidence collection, testing support, and remediation activities. Manage audit findings, deficiencies, and corrective action plans through resolution. Ensure timely and accurate delivery of audit artifacts and reporting. Risk Assessment & Operational Governance Conduct risk assessments and identify control gaps, process inefficiencies, and governance risks. Develop remediation and mitigation strategies for identified deficiencies. Monitor compliance status, control performance, and governance metrics. Support continuous improvement initiatives focused on automation, scalability, and operational efficiency. Cross-Functional Collaboration Partner closely with engineering, infrastructure, platform operations, Finance Governance (FinGov), and Risk & Compliance teams. Support alignment between SOX governance and other compliance programs including PCI, GDPR, and security governance initiatives. Drive governance accountability and awareness across technical and operational stakeholders. Governance Transformation & Continuous Improvement Identify opportunities for automation and process optimization within SOX operations and evidence management. Contribute to long-term governance roadmap initiatives including continuous monitoring capabilities and scalable onboarding models. Stay current on regulatory requirements, industry trends, and governance best practices. Qualifications: Bachelor’s degree in Information Systems, Information Technology, Accounting, Computer Science, or related field. 7+ years of experience in IT SOX, IT audit, IT governance, compliance, or risk management. Strong expertise in SOX compliance, IT General Controls (ITGCs), and audit coordination. Experience leading governance programs and working directly with external/internal auditors. Demonstrated experience with control design, system scope assessments, system onboarding, and remediation management. Experience with system implementation framework (SDLC). Preferred Qualifications: Big 4 experience supporting SOX audits and IT General Controls (ITGC) assessments preferred. Professional certifications such as CISA, CISSP, CISM, CRISC, or CPA. Experience with Optro SoxHub or similar governance/audit platforms. Strong experience with cloud services and environments, along with knowledge of microservices architecture and CI/CD development techniques is preferred. Prior experience auditing SAP ERP systems is preferred. Experience with S/4, GRC, BW and HANA databases in cloud deployments is a plus. Prior experience in ITGC reviews of complex architectures, across the many IT layers (Networking/OS/DB/App/Tools), and with broad practice in various technologies. Experience supporting large-scale enterprise environments and operational governance transformation initiatives. Experience with process automation and governance tooling. At PlayStation, we value diversity and believe that a diverse workforce leads to a more successful and innovative company. We are an equal opportunity employer (EOE) and welcome applicants from all backgrounds. If you require any reasonable accommodations or adjustments throughout the application process, please let us know and we will be happy to assist you. Join us at PlayStation and be part of a team that is dedicated to delivering exceptional gaming experiences to millions of players worldwide. Apply now and embark on a journey of professional growth and fulfillment! At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $127,000 — $190,600 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote - US Role Overview This is a senior individual contributor role with significant architectural ownership. You will set the technical direction for how Backblaze detects, correlates, and responds to infrastructure incidents across our data centers, and you will mentor other engineers on the team as that platform matures. If you have a passion for making complex distributed systems visible, you are comfortable making architecture decisions that will outlive your tenure, and you are excited about applying AI and agentic automation to infrastructure operations, this role was built for you.. Key Responsibilities Technical Leadership Set technical direction and standards for observability across the organization, including instrumentation conventions, alerting philosophy, and dashboard design patterns. Mentor engineers on the Observability team and act as a technical resource for SRE, Storage Engineering, and Network Engineering on observability practice. Lead design reviews for observability work and represent the team in cross-functional architecture discussions. Evaluate build-versus-buy decisions for observability and AIOps tooling, including data sovereignty and compliance considerations. Produce and maintain design documentation, runbooks, and architectural decision records that make the platform operable and extensible by future contributors. Observability Platform Own and evolve our metrics pipeline, including VictoriaMetrics, Prometheus, and the Consul-based service discovery layer that keeps scrape targets current as infrastructure scales. Own and expand our logging stack (OpenSearch, Logstash, and Filebeat) across all Backblaze data centers. Architect and expand distributed tracing with Jaeger and OpenTelemetry, extending coverage beyond the current application instrumentation to new services. Define and maintain Grafana dashboard standards for infrastructure, storage, and application performance visibility. Drive expansion of internal application telemetry in partnership with application teams to improve visibility. Define capacity and retention strategy for the telemetry stack as the fleet grows. Infrastructure & Automation Own infrastructure-as-code for observability stack deployments across multiple Kubernetes clusters. Write and review automated playbooks for configuration management and automation across Debian-based bare metal servers. Partner with the SRE team on Consul-based service discovery for VictoriaMetrics scrape target automation. Lead Ceph storage observability, including OSD health, performance metrics, and integration with alerting. Collaborate with the Network Engineering team on BGP, routing, and network-level observability. Required Qualifications 8+ years in a systems engineering, SRE, DevOps, or observability-focused role, including demonstrated technical leadership on a platform or infrastructure team. Deep hands-on experience with Prometheus, VictoriaMetrics, or equivalent metrics platforms, including PromQL, Alertmanager, and operating these systems at scale. Experience designing and operating log aggregation pipelines such as Elasticsearch/OpenSearch, Logstash, Filebeat, or similar. Working knowledge of distributed tracing (Jaeger, OpenTelemetry, or equivalent), including instrumentation strategy, not just operation. Proficiency in Python and/or Go for automation and tooling. Experience with Kubernetes, including deploying workloads and understanding pod networking and storage. Experience with infrastructure-as-code tooling and configuration management. Strong understanding of Linux internals, with Debian/Ubuntu preferred. Demonstrated experience mentoring engineers and raising the technical bar on a team. Excellent written and verbal communication skills. You'll work across engineering, SRE, security, and leadership, and you'll be expected to write design documents that drive decisions. Preferred Qualifications Experience leading the evaluation or deployment of AIOps tooling, including alert correlation, deduplication, or automated root cause analysis. Experience building, deploying, or operating AI agents or agentic AI systems. This is a strong differentiator. Familiarity with LLM APIs (Anthropic, OpenAI) or self-hosted LLM inference in an infrastructure context. Familiarity with Ceph storage, including OSD management, pool configuration, and CRUSH maps. Experience with incident management platforms. Familiarity with BGP, network observability, or working in multi-DC environments. Experience with secrets management in production environments. Experience operating in a regulated or compliance-driven environment. Prior experience in a storage-focused company or hyperscale infrastructure environment. What You'll Work On A telemetry stack spanning several data centers with exabytes of storage under observation. Real infrastructure at scale: Kubernetes, Ceph, Vitess, KVM, and a custom storage platform serving hundreds of thousands of customers. A collaborative team that values engineering excellence, transparency, and operational rigor. Pay Transparency To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials. The expected salary range for this role is $178,000 - $200,000 plus 10% target annual bonus and RSUs. At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.

Обязанности: — Взаимодействие с командами разработки — Коммуникация со смежными командами по продукту. — Разработка и оптимизация процессов CI/CD на базе GitLab; — Развертывание и поддержка Kubernetes Требования: — Опыт работы DevOps от 3-х лет — Опыт работы с мониторингом (Prometheus, Grafana) — Опыт работы с CI/CD стеком ( Github, Ansible); — Знание Docker,Kubernetes; — Системный подход, отзывчивость, навыки в коммуникации — Способность читать техническую документацию на английском языке — Опыт работы с базами данных блокчейна - будет плюсом Условия: — Fulltime-работа. Возможен гибкий график — Конкурентная ЗП 3600 до 4100 USD, подробнее обговорим лично — Работа в одной из топовых команд в своей сфере — Возможность работы на удаленке — Курсы по повышению квалификации от компании

- обработка запросов клиентов. - желание учиться и развиваться в IT.