Location: Limassol; Athens; Nicosia; Fully Remote - in other eligible locations; Thessaloniki
Workplace: hybrid
The Role:
We are looking for high-calibre and experienced IT professionals to join our Technical Project Management team. As a Technical Project Manager, you will be a critical part of the Technical Project Management team.
The role involves close coordination with multiple tech teams, business, and key stakeholders, to deliver the change. Ideally you will have experience of successfully delivering technical and/or IT infrastructure projects within agreed time and scope. You will be a self starter and respond well in high pressure environments whilst remaining focussed on project delivery.
This is an exciting time for new joiners, with many opportunities to make their mark on the business and accelerate their personal and professional growth.
The main responsibilities of the position include:
Deliver multiple technical and/or IT infrastructure projects of varying complexity and size
Manage all technical stakeholders and maintain strong professional relationships
Understand the technology landscape
Work with Technology, Business and Operations stakeholders to define project scope, roadmap and milestones aligned to delivery strategy
Actively manage technical risks and technical opportunities
Organise, run, and facilitate ceremonies with technical teams
Conceptualise key technical principles, aims and objectives to map the impact on current systems, processes, applications, and tools
Organise technical meetings, peer reviews with the project team and other technical stakeholders and experts to perform the solution technical validation
Ensure that technical project reporting is up to date and well communicated to stakeholders
Produce well defined technical delivery plans that outline key project activities, their sequence and delivery timelines
Ensure collaboration across operations and technology groups to agree on optimum technical solutions aligned to the technical strategy
Apply knowledge of project delivery methodologies to engineer bespoke approaches for the teams you work with
Engage with engineering teams to plan the release scope in the context of the release plan
Collaborate with other Project Managers to ensure the outstanding implementation of Project Management (PM) processes and the delivery of Technical and/or IT infrastructure Projects in time and scope
Main requirements:
BSc/MSc in computer science, engineering, or in a related field
Minimum 1 year experience in a similar position
Working knowledge with Agile / Scrum / Waterfall methodologies and Project Management Tools/Reporting Practices (Jira, MS Project)
Wider focus on identifying process deficiencies, suggesting and bringing about improvements based on own knowledge and experience
Strong written and verbal communication skills to coordinate with team members, stakeholders, and management and ability to clearly explain technical issues
Strong organisational, critical thinking, and analytical/problem-solving skills
Result driven, with ability to prioritise work effectively and overcome any issues that may
occur during project life cycle
Team player with excellent interpersonal skills, ability to obtain stakeholders’ buy-in and cooperation across
Strong leadership skills, self-motivated
The following will be considered an advantage:
PMP/Prince II or/and Agile/Scrum certifications
Experience and knowledge of engineering, programming, or technical professional experience
Experience and knowledge of different infrastructure tools, platforms and technical process models and documentation
Understanding of cloud infrastructure concepts, devops and system engineer practices
Knowledge of databases concepts
Experience in financial industry
Benefit from:
Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
ГибридLimassol; Athens; Nicosia; Fully Remote - in other eligible locations; Thessaloniki
Location: Berlin, Remote
Workplace: remote
As a Solutions Engineer, you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360learning capabilities. As the first Solutions Engineer for the German market, you will play a crucial role in ensuring the region’s success, but you will have the support from the whole EMEA team.
This role will be foundational to 360learning business expansion. Reinforcing a new function in Germany, as a Solutions Engineer, you will become an internal expert in our technology, developing a deep understanding of how 360learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market.
Within 1 month, you will:
Become an expert of 360Learning ways of working through our onboarding process on Convexity
Meet the global team through virtual coffee meets and happy hours
Master our value proposition like no one else thanks to shadow meetings with AEs and intensive training with your coach
Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback thanks to a detailed product training
Have defined your first OKR
Within 3 months, you will:
Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology
Collaborate with sales teams to understand customer requirements and provide sales support
Be a responsive and creative member of a cross-functional teams (sales, marketing, customer success) by providing valued feedback internally to our teams
Plan and configure products to meet presentation needs
Be a creative, upbeat, and positive player collaborating with AEs to build engaging strategies to move deals forward in our sales funnel (POC/pilot construction)
Within 6 months, you will:
Become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors
Be identified as a prime expert by our Account Executives to support them in any prospective context
Share your expertise with other team members and 360Learners
Within 12 months, you will:
Contribute in making the Solutions Engineering department grow by identifying best practices, designing new processes and creating new contribution for the team
Work alongside sales team members at every step of the sales process
Help shape the Solutions Engineering team by recruiting your colleagues
The Skills Set:
5+ years’ experience working either as a Pre-Sales, Solutions Engineer, Engagement Management, or LMS implementation consultant, ideally in the SaaS industry
A consultative selling background
Knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS
Proven ability to demonstrate technical expertise while interacting with high level stakeholders such as CTO, CISO
Ability to lead technical workshops (ex : SaaS integrations, Middleware, ETL, API, Web Services, …)
Excellent written and verbal communication skills
Fluent German and business fluent English proficiency; other languages are a plus
Enthusiasm for our culture explained here:
https://bit.ly/Convexity360L
What We Offer:
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits
: Work From Home perks, 1 month parental leave for the second parent
Balance
: Flexible hours, full remote work possible anywhere in Germany 🏠. Working remotely from outside Germany is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍
Diversity, Equity, and Inclusion:
We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter:
360learning.com/blog/corporate-social-responsibility-charter
🌎🌏🌍
Culture:
A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey:
https://360learning.com/blog/360learner-journey/
& Convexity Culture:
https://bit.ly/Convexity360L
🚀👩🏻💻🏆
Interview process:
Interview with our Recruiter
Discovery Meeting with our Head of Solutions Engineering
Role-play with our Head of Sales Engineering and our Solutions Engineer
Clarification Meeting with our Sales Enterprise Director
Culture Fit Meeting with our CRO
Reference Checks
Offer!
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Remote (US)
Why you should join our At-Bay Managed Detection and Response Security team:
At-Bay is a fast-growth InsurSec company (Insurance x Cybersecurity) on a mission to bring innovative products to the market that help protect small businesses from digital risks. As an InsurSec provider, we uniquely combine insurance with mission-critical security technologies, threat intelligence, and human expertise, to bridge the critical security capability gap that exists among SMBs in the community. We believe InsurSec is an $80B market opportunity and we are excited to introduce the Security Analyst (MDR) role to the security team in order to help expand our reach and influence in the business and security community, of which we serve 35,000 customers.
With At-Bay, our customers experience 5X fewer ransomware attacks. This is just the tip of the iceberg!
Click here
to learn more about what we're building.
Security Analysts provide first-line security monitoring services to At-Bay’s Managed Detection & Response customers with specific responsibilities including:
Operation and tuning of security monitoring tools including Endpoint Detection & Response (EDR), network monitoring, email security, Data Loss Prevention (DLP), Security Information and Event Management (SIEM), security automation tools, and others as needed
Identification and analysis of anomalous activity in customer technology environments
Triage of event data to identity potential indicators of compromise
Escalation of potentially malicious activity to engage incident responders where necessary
Participation in incident investigation, containment, remediation, and recovery activities where necessary
Developing and maintaining customer relationships to facilitate delivery of MDR services
Developing and delivering reports on identified activity to customer stakeholders as needed
Key skills:
Previous EDR, MDR, XDR, security monitoring, or incident response experience
Strong oral and written communications skills
Previous hands-on experience performing security operations including several of the following:
Security monitoring using a variety of endpoint and network tools
Deployment, tuning, and operation of security tools from vendors such as CrowdStrike, SentinelOne, and others
Deployment, tuning, and operation of SIEM or other tools used to aggregate and analyze security-relevant data
Triage and analysis of potential indicators of compromise
Performing rapid response to contain and/or remediate potentially malicious activity
Development and analysis of cyber threat intelligence
Participation in investigations involving digital evidence
Intrusion detection / cyber threat hunting
Malware analysis
Previous hands-on experience working in information technology operations (e.g., Network Operations Center, Security Operations Center, Incident Response Team, etc.)
Minimum
r
equirements:
Bachelor’s degree or equivalent
Minimum of 2 years of experience in cybersecurity operations, incident response, or another security discipline
Willingness to travel as needed to perform job functions
Preferred requirements:
Significant undergraduate or graduate coursework in computer science, computer engineering, information systems, or cybersecurity
Preferred candidates will have a mix of cybersecurity experience including either security operations or security engineering / architecture
Knowledge of cloud environments
including knowledge of cloud security products and services offered by major cloud service providers (e.g., AWS, Azure, Google)
One or more industry cybersecurity certifications (e.g., GCIH, Security+, CISSP, etc.)
Work location:
USA, nationwide
#LI-CK1
Location: Home Based - APAC; Home based - EMEA
As the publisher of Ubuntu we serve millions of developers, building for the cloud, IoT and data science. We aim to make open source easier and more reliable for innovators and enterprises.
We have created a new Developer Relations team to engage directly with open source communities and developer-centric organisations. We hope both to communicate our vision and products for better open source development experiences, and also to have a better feedback loop from those audiences to shape our offerings and priorities.
A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers. This discipline combines practical engineering skills with firm diplomacy across organisational boundaries, in both directions. Like our audience, a Developer Relations Engineer is never satisfied with the status quo, and is driven by an insatiable curiosity to find better ways to get things done. They are problem-solvers and inventors, who understand people's needs and love the way that tools can be adapted to meet them. They stay current with tech trends and provide insights and guidance while fostering innovation.
To improve your chances of success in this application, read our advice on
how to get a job at Canonical
.
Location
:
we are building our initial DevRel team in Europe, Middle East, African and American time zones
What your day will look like
In a typical day, a developer relations engineer might:
take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise
maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more
work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches
help solve specific technical problems that users or colleagues have identified
contribute to technical documentation to ensure that developer users' needs are met there
work on technical articles, presentations or workshops
identify new opportunities and directions for improvement in the developer experience we provide
present at conferences, meetups or technical events
What we are looking for in you
A strong candidate
is a programmer or developer with a demonstrable passion for and engagement in open-source software
has worked with real-world challenges developing and deploying software using Linux
has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)
understands current software packing issues and trends in the Linux ecosystem
has been a contributor to open-source communities, software and documentation
is an engaging, vivacious speaker and presenter
can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding
builds trust, relationships and confidence
is willing to travel globally twice a year for company events, as well as to upstream and partner events
Additional skills that you might also bring
previous experience in a developer advocacy or community role
in-depth familiarity with Ubuntu and the Canonical ecosystem of products
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Office Based - Taipei, Taiwan
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Project Manager - Ubuntu Embedded Systems at Canonical
As a project manager for Canonical’s Devices business, this role is responsible for the coordination and completion of large complex customer-facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers.
You will be managing the projects that involve the delivery of Ubuntu images on a wide variety of devices ranging from robots, edge gateways, and IoT devices to PCs and automotive systems. This is a high-profile project management position where you are expected to build and maintain working relationships with team members, customers, other partners/vendors (Silicon vendors, OEMs, ODMs, IHVs), and other Canonical departments/teams.
Location: This role will be office based in Taipei, Taiwan
The role entails
Managing projects through their complete life cycle and ensuring that the overall goals for both Canonical and the client are met
Successfully delivering engineering professional services for assigned projects
Working with engineering teams on custom board enablement and delivery of Ubuntu images to the customers
Assisting in the development of project statements of work
Drafting and maintaining project-specific schedules/project plans
Obtaining client agreement to the project schedule and agreed-upon work items
Ensuring projects are delivered within the time/resources/scope expectations
Managing project risk mitigation and plans
Driving technical issues to reach desired delivery outcomes
Maintaining daily and weekly communication with the client and all internal stakeholders
Managing delivery schedule of critical third-party deliverables for the project
Keeping management informed of the status of assigned projects
Identify custom engineering requests that are not part of an existing business contract
Advocating for the appropriate technologies from Canonical's product portfolio to customers
Supporting different time zones and work non-traditional hours as required to support the assigned projects
What we are looking for in you
Solid project management experience in delivering engineering services to customers managing software development teams and field engineers
Extensive experience successfully managing projects with cross-cultural and multi-continent internal and external project resources, preferably with resources in Asia, Europe, and the Americas
Educational degree preferably in Science, Technology, Engineering, or Math
Good knowledge of Linux and the wider Open Source Software community, and understanding of computer architecture
Excellent communications skills, both verbal and written, in English
Strong leader and problem solver with extensive experience building successful internal and external partnerships and effective working relationships with demanding project sponsors in complex organizational environments
PMP/PMI or PRINCE2 Practitioner Certification preferred
Ability to work non-standard work hours in support of a worldwide sales and project team
Willingness to travel up to 4 times a year for internal events
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Working at Canonical is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Medellín, Colombia
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Buenos Aires, Argentina
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Mexico City, Mexico
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with Australian firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with Australian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Home Based - Americas; Home based - EMEA
Lead our effort to get Ubuntu fit for applications in automotive, aerospace, industrial robotics and other highly regulated environments.
Ubuntu is already the world’s most widely used Linux in general; we want to make it the world’s best choice for mission-critical systems in these sectors too.
To achieve this, we are investing in processes and engineering, tools and analysis, practices and people. Success in this effort will secure open-source software’s place at the highest tables in industry, where the complex demands of regulation, compliance and certification are demonstrably met.
We’re seeking for someone to lead this effort. In this role you will transform those complex demands into concrete outcomes, and in turn into engineering excellence values and practices that will bring those outcomes about.
This is not a paper exercise; it means leading and challenging engineering culture, working with teams across the organisation. Your work will make those practices come alive, at every level of engineering. You will bring a passion for engineering excellence and open-source software, and the ability to unify agile approaches across multiple projects and teams. Under your leadership, teams will adopt and internalise these values as their own.
Through your work, you will help define Canonical’s ways of working, collaborating with engineering leadership to describe and implement continuous improvement processes, and establish qualification requirements in support of engineering quality standards. You will define methods and approaches for measuring quality, and use them to shape and sharpen engineering culture.
Beyond Canonical, you will establish strategic relations with external working groups, committees and partners.
You will join the industrial standards team at Canonical and work closely with company-wide engineering leadership to define and deliver this vision.
Location:
This role may be held anywhere in European, Middle Eastern, African or Americas regions or time zones.
What we are looking for in you
You have a strong experience in engineering and process management in an agile environment
You have knowledge or certification of standards addressing quality of software artifacts such as ISO/IEC 25010 or ASPICE
You love developing and growing people and teams and have a track record of doing it
You have led successful compliance and certification efforts, understand well the process and stakeholders management required
You have experience with Linux
Additional skills that you might also bring
Background as a software developer
Experience in establishing product engineering development metrics and KPIs
Strong critical thinking and problem-solving skills
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Lead our effort to get Ubuntu fit for mission critical environments like automotive, aerospace, industrial robotics and other highly regulated uses.
#LI-remote
Location: Office Based - Beijing, China; Office Based - Taipei, Taiwan
Are you fascinated by the chance to make a real impact on millions of Ubuntu users? We are looking for a passionate Linux kernel engineer to join our team and help us bring Ubuntu to the next generation of hardware. In this role, you will be responsible for developing and maintaining high-quality kernel support for a wide range of hardware devices. You will also work with upstream developers and driver vendors to integrate the latest hardware support into Ubuntu.
This role presents an exciting opportunity for an engineer to leverage their software engineering skills on cutting-edge hardware. We collaborate with world-leading OEM partners to deliver Ubuntu on their next generation of laptops, desktops, and workstations. You will tackle complex issues spanning a wide range of consumer components, from Wi-Fi and Thunderbolt docks to BIOS and UEFI. Additionally, you will face challenges in achieving optimal power efficiency and performance.
You will have the chance to explore the latest architecture and platform technologies from Intel, AMD and other silicon vendors, enabling them in Ubuntu and ultimately delivering them to the world. As part of this position, you will be expected to closely collaborate with upstream kernel maintainers and hardware vendors in analysing root causes, developing fixes, and submitting patches for review.
Location:
This is a role based in either our Taipei, Taiwan or Beijing, China offices.
What your day will look like
Collaborate regularly and proactively with a globally distributed team
Work closely with external silicon and hardware manufacturer delivery teams on bleeding edge Desktop, Laptop, and Server platforms
Diagnose and resolve issues in the kernel reported by QA, customers and the community
Enable new Linux kernel features as requested by customers
Submit, review, and apply kernel patches, working with both internal and external upstream maintainers
What we are looking for in you
Well-organised, self-starting and able to deliver to fixed schedules
Demonstrated ability to present oneself in a professional manner when interacting with colleagues, business partners, and the open source community
Ability to communicate effectively in English, both written and oral
Significant programming experience in C, with Python and Bash scripting also highly regarded
Solid background with git
Knowledge of the Linux kernel and kernel subsystems
Demonstrated experience with kernel patching and debugging
Knowledge/experience with Linux kernel upstream processes and release cycle
Strong grasp of device drivers, BSP’s, and other low level system engineering
Prior experience with Ubuntu/Debian/Snap packaging would be highly regarded
Knowledge of ACPI and UEFI is desirable
Willing to travel globally up to 4 times a year for internal and external engineering events.
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: China
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching.
What You'll Do
Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
Support your clients in setting up either person or career goals, relationships, etc
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.
Requirements
Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology
Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
ICF Coaches must have at least 200 coaching hours
Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation
Candidate must be proficient in English and local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritized
Location: Arequipa, Peru
Uptalent is seeking a highly motivated and skilled Mechanical Engineer with a strong Sales Background to join a leading company which provides Bearings and Power transmission products may help optimize all phases of the mining process – extraction, transportation, processing, smelting, and refining mining.
In this role, you will be responsible for providing technical support to clients in the mining industry, while also demonstrating a strong ability to drive orders and expand business relationships. As a member of our team, you will get the opportunity to work on cutting-edge projects in a fast-paced and dynamic environment.
Responsibilities
Develop and maintain relationships with clients in the Arequipa mining industry
Provide technical support and solve technical issues for customers
Conduct on-site visits and consultations with clients to identify their needs and recommend appropriate solutions
Create and deliver technical presentations and proposals
Coordinate with internal teams to ensure accurate and timely delivery of products and services
Meet sales targets and report sales performance regularly
Keep up-to-date on industry trends and technologies
Requirements
Bachelor’s Degree in Mechanical or Industrial Engineering
2+ years of experience in Sales and Technical Support
Strong knowledge of the mining industry is required
Excellent communication and presentation skills
Ability to work independently and as part of a team
Strong problem-solving and negotiation skills
Willingness to travel at least 50% of the time, and have a valid driver's license.
Fluent or Intermediate English
Benefits
Work from your home country for the most exciting companies in the North American Market.
Flexible schedules.
Highly competitive compensation.
Location: Chennai, India
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.
With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.
Description
Are you a premium or luxury brand shopper or fan?
If the answer is yes, then we are looking for you?
We are looking for expats who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback.
Apply now and join us to experience luxury retail and advocate for service excellence!
Requirements
Arabic Speaker
Keen to detail
Passion for luxury retail and customer experience
Punctual & organized
Location: Remote
Data Scientist (Senior Staff, Staff, & Senior roles available)
About the company
In the coming decades, demand for critical minerals such as copper, lithium, and cobalt will continue to grow. These minerals are needed to build electric infrastructure, vehicles, data centers, and electronics. However, the mining industry is making 10x fewer discoveries per dollar spent on exploration compared to 30 years ago because the easy-to-find, near surface deposits have largely been discovered.
KoBold was founded to be the first AI native mineral exploration, mine development, and technology development company. Our goal is to turn mineral exploration into a repeatable science to discover the minerals the world needs—by integrating artificial intelligence, human intelligence, and new technology. Our multidisciplinary teams of data scientists, engineers, and geologists work together to build data systems, design new sensors, and establish industry-leading workflows to develop and test subsurface predictions on our exploration projects.
Our first discovery, Mingomba, is a high-grade copper deposit in Zambia, found after spending materially less than industry average. We are developing Mingomba with the same technical rigor that we apply to exploration. The Mingomba team brings together mine and processing engineers, geologists, data scientists, software engineers, and community, health & safety, construction, and operations specialists. By combining industry knowledge and cutting edge technology, we are developing Mingomba into a world class project that has safer and more predictable outcomes for ourselves, partners, and communities. It is expected to create thousands of good jobs for generations.
KoBold runs exploration programs in eight countries, all with the potential for another discovery.
KoBold is privately held; investors include institutional asset managers T. Rowe Price and Canada Pension Plan Investments; technology venture capitalists Andreessen Horowitz, Breakthrough Energy Ventures, BOND Capital, Durable Capital, StepStone, and Standard Investments; and strategic natural resources companies BHP and Mitsubishi.
We are hiring a Data Scientists to help accelerate our mission.
About the position
In this role, you will build predictive models and apply a wide range of scientific computing, statistical, and physics-based methods to find places where there is evidence of ore-forming processes at work and to predict the locations of ore-grade mineralization in 2D and 3D. You will help build a worldwide dataset that underlies our exploration program, with careful attention to identifying and quantifying uncertainty in the data and in our predictions. You will create models and develop software to accelerate discovery of critical battery metals.
You will join an outstanding team of data scientists and engineers and will work closely with KoBold’s world-renowned geoscientists to incorporate our best understanding of the chemical and physical processes that create ore deposits. Working with your geoscience colleagues, you will create 2D and 3D geologic predictions, identify exploration targets, design field programs to collect data, and use that data to reduce the uncertainty in our predictions and guide the next phase of field work.
Ultimately, your role is to help KoBold make valuable discoveries by building data tools to solve scientific problems. As one of the early members of this team, you will help build these tools from the ground up.
Responsibilities
The Data Scientist will:
Help develop KoBold’s proprietary software exploration tools.
Find and curate geophysical, geochemical, geologic, and geographic data and integrate it into KoBold’s proprietary data system.
Build models to make statistically valid predictions about the locations of compositional anomalies within the Earth’s crust.
Create effective visualizations for evaluating model performance and enabling rapid interaction with the underlying data and key features.
Develop and apply data processing, statistical, and physics-based techniques to geoscientific data — from computer vision to geophysical inversions — and use the results to guide our targeting efforts and inform our acquisition and exploration decisions.
Present to and collaborate with our external partners and stakeholders.
Qualifications
A great Data Scientist candidate will have:
Technical skills, including extensive experience with:
Python’s data science packages and general software engineering practices.
Collaborative software development (git), and familiarity with software engineering best practices like unit test / integration test suites, and CICD pipelines.
Cloud computing resources.
Building predictive models, applying them to different problems, and evaluating and interpreting the results.
Data from a variety of physical systems.
Geospatial analyses and visualizations.
Technical knowledge:
Broad skills in and knowledge of applied statistics and Bayesian inference
Substantial understanding of machine learning algorithms
Training and work experience:
An advanced degree in the physical sciences, engineering, computer science, or mathematics.
A minimum work experience of 4 years post PhD or 8 years post MS, ideally as a data scientist or data engineer.
Experience leading technical teams to apply novel scientific approaches to core business problems
Work practices and motivation:
Ability to take ownership and responsibility of large projects.
Ability to explain technical problems to and collaborate on solutions with domain experts.
Communicates well on a collaborative, cross-functional team.
Excitement about joining a fast-growing early-stage company, comfort with a dynamic work environment, and eagerness to take on a range of responsibilities.
Ability to independently prioritize multiple tasks effectively.
Intellectual curiosity and eagerness to learn about all aspects of mineral exploration, particularly in the geology domain.
Enjoys constantly learning such that you are driving insights through using our tools in exploration and willing to work directly with geologists in the field.
Keen not just to build cool technology, but to figure out what technical product to build to best achieve the business objectives of the company.
A valid passport and willingness to travel to observe our work at Mingomba or at an exploration site around the world.
It is also helpful but not required to have experience with:
Creating machine learning models on geospatial data
Geostatistics
Image processing or computer vision
Distributed computing applications for machine learning and other computations
What to Expect
Joining KoBold means getting the opportunity for hands-on exposure to our exploration projects around the world. All employees are expected to travel to project sites, with a minimum of one week per year. Field-facing and technical roles spend significantly more time in the field.
KoBold Metals is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity for people of any race, color, ancestry, religion, sex, gender identity, sexual orientation, marital status, national origin, age, citizenship, disability, or veteran status.
The US base salary range for this full-time exempt position is $140,000 - $260,000 plus equity and benefits, including 401k match.
Location: KoBold is a remote-first workplace. All candidates must be legally authorized to work in one of the following countries: United States, Canada, Australia, South Africa, United Kingdom, Zambia, Democratic Republic of the Congo, Namibia, Finland, Sweden, or Botswana.
Compensation ranges are listed in USD. If you are based outside the US, the range may not translate directly: US pay reflects a different market with different competitive dynamics, so we benchmark roles against the local market rather than converting the listed figure.
Location: Cambodia; Vietnam; Thailand; Lao People's Democratic Republic
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with Clinical Psychologists and Counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching
What You'll Do
Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
Focus on clinical cases such as depression, anxiety, trauma, schizophrenia, eating disorders, addiction etc.
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform
Requirements
Has a Master / Postgraduate Diploma training in Counselling or Clinical Psychology
Candidates must be skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.)
Candidate must have at least 300 clinical hours post masters degree
Candidate can communicate in English and Khmer
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles is a plus
Candidates who are open to working onsite if necessary is a plus
Location: Japan
Workplace: remote
Welocalize is currently seeking a Korean Metadata Specialist for a full-time position in Japan. You will be working remotely as a vendor for a leading consumer technology company, contributing to the finished products released in target markets across the globe. You will evaluate the quality of both written and spoken text for services as it relates to your area of linguistic and geographic expertise. In addition, you may also work on content review and creation for Music and TV applications. You will work cooperatively with international teams to monitor and improve the quality of client products and partner data integrations.
Do you love movies and TV shows? Are you the type of person who just can't resist looking up your favorite movie stars to see what else they've starred in? Then help us make one of the most used TV streaming services accessible to everyone!
JOB INFORMATION:
· Location: Remote in Japan
· Full-time employment
· Start date: Immediately
· Duration: 12 months (potential for further contract extension)
· Work Hours and Shifts: 8 hours a day, a standard 40 hours. We have a set shift schedule will be assigned to: Mon-Fri, Tues-Sat, or Sun-Thu.
TEAM & CULTURE:
· You will work as part of an international team.
· Your colleagues are industry experts with significant experience in their fields, which means that you will have a strong support network around you.
· You will work in a transparent and collaborative environment providing you with plenty of opportunities to share and discuss ideas with your colleagues and shape how we work.
· We are fun, friendly, and most importantly, love what we do.
Responsibilities:
QA various products in by accurately following testing instructions and test cases
Adhere to project-specific quality standards, trademarks, style guides and client-preferred checklists and glossaries
Complete assigned tasks in a quality and timely manner
Ability to stay motivated and deliver results while working on repetitive tasks
Ability to under and prioritize task and issues quickly and efficiently
Native level language skills and cultural awareness
Drive to deliver results in a fast-paced environment with constantly changing requirements
Highly organized with attention to detail and a commitment to quality
Ability to navigate ambiguity and make informed judgment calls with information at hand
Effective verbal and written communication skills
Passion for and knowledge of the film and TV industry
About you:
Proficient in Korean
Proven ability to maintain motivation and solid focus through repetitive tasks
Highly detail-oriented with ability to multitask and meet deadlines in a high-pressure environment
Sharp problem solving and analytical skills, along with ability to learn from history and prevent errors from recurring
Comfortable with navigating ambiguity to make sound judgment call
A wide-ranging and up-to-date knowledge of the local movies, TV shows, music, literature, social media platforms, cultural sensitivities and nuance
Knowledge of advanced spreadsheet and XML a plus
This position may require work outside of normal business hours, on weekends and holidays.
Your next step: Apply today for immediate consideration, click the link and send your CV. We look forward to hearing from you!
Location: Ho Chi Minh City, Vietnam
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with Clinical Psychologists and Counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching
What You'll Do
Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
Focus on clinical cases such as depression, anxiety, trauma, schizophrenia, eating disorders, addiction etc.
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform
Requirements
Has a Master / Postgraduate Diploma training in Counselling or Clinical Psychology
Candidates must be skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.)
Candidate must have at least 300 clinical hours post masters degree
Candidate can communicate in English and their local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles is a plus
Candidates who are open to working onsite if necessary is a plus
УдалённоHo Chi Minh City, Vietnam
УдалённоWorking remotely from outside Germany is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍
УдалённоRemote (US)
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