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Location: Sofia, Bulgaria Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process. This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods. How You'll Contribute: Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively Perform regular portfolio reviews to document progress and identify potential delays Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction Identify technical blockers and building process issues that could stall order fulfillment Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities What You'll Bring to Xometry: Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience) Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group Knowledge of manufacturing processes, timelines, and documentation Strong analytical skills with the ability to implement solutions keeping orders on track Self-starter with a take-charge attitude and ability to independently drive project completion Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders Excellent attention to detail and collaboration skills Proficiency in ERP tools and communication software Experience with quality management systems (e.g., ISO 9001) Ability to thrive in a fast-paced and high-growth environment Experience working with Xometry's digital marketplace or similar platforms is a plus Proficiency in data analysis tools (e.g., Google Sheets) is a plus Experience working in a manufacturing environment is a plus Conditions Language skills: English C1+ Holiday calendar: USA holidays Time Zone: Eastern Time - USA Benefits: Competitive salary and a comprehensive benefits package Health and life insurance Generous paid time off, including vacation, sick leave, and floating and fixed holidays Employee Assistance Program (EAP) and other wellbeing resources Team Spirit and Friendly Atmosphere: We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone. Development Opportunities: We are a fast-growing company, and each new task is an interesting challenge for the team. We Care: We offer ongoing, free of charge well-being activities for our people and charity projects worldwide. Flexibility: Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty. Onboarding: We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one. Apply now and become part of our journey! #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Location: India, Bangalore Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process. This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods. How You'll Contribute: Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively Perform regular portfolio reviews to document progress and identify potential delays Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction Identify technical blockers and building process issues that could stall order fulfillment Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities What You'll Bring to Xometry: Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience) Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group Knowledge of manufacturing processes, timelines, and documentation Strong analytical skills with the ability to implement solutions keeping orders on track Self-starter with a take-charge attitude and ability to independently drive project completion Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders Excellent attention to detail and collaboration skills Proficiency in ERP tools and communication software Experience with quality management systems (e.g., ISO 9001) Ability to thrive in a fast-paced and high-growth environment Experience working with Xometry's digital marketplace or similar platforms is a plus Proficiency in data analysis tools (e.g., Google Sheets) is a plus Experience working in a manufacturing environment is a plus Conditions Language skills: English C1+ Holiday calendar: USA holidays Time Zone: Eastern Time - USA Benefits: Competitive salary and a comprehensive benefits package Health and life insurance Generous paid time off, including vacation, sick leave, and floating and fixed holidays Employee Assistance Program (EAP) and other wellbeing resources Team Spirit and Friendly Atmosphere: We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone. Development Opportunities: We are a fast-growing company, and each new task is an interesting challenge for the team. We Care: We offer ongoing, free of charge well-being activities for our people and charity projects worldwide. Flexibility: Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty. Onboarding: We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one. Apply now and become part of our journey! #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Job Location: Sydney, Australia Role Overview The Principal Partner Engineer (PE) is a high-impact, strategic technical sales leader  responsible for end-to-end technical lifecycle and enablement of the assigned partners, managing both pre-sales and post-sales engineering activities. In this role, you will act as the single technical point of contact as the trusted advisory for your assigned partners, driving technical validation during the sales cycle, architecting their delivery readiness and ensuring ongoing Partner Success. The role focuses heavily on driving value-based solution selling to accelerate the adoption of Cloudflare platform with focus on Cloudflare One (SASE/SSE) and AI Infrastructure (Workers AI / AI Gateway). By cultivating deeply technical champions within the partner organization, aligning architectures to tangible business outcomes, optimizing post-sales delivery and building joint managed services offering, you will directly expand and influence the pipeline to maximize Partner-Influenced Opportunity (PIO) revenue. Key Responsibilities 1. Pre-Sales Engineering & Champion Building Technical Alignment, Discovery & Enablement: Own the technical relationship with Partners to align on building joint Go-To-Market (GTM) strategies. Align, build, and accelerate partner technical capabilities, enabling them to lead deep technical discovery and architectural design to independently sell scalable solutions leveraging the Cloudflare Platform with a strong focus on AI and Cloudflare One (CF1). Technical Account Plan Ownership: Own and drive the end-to-end Technical Account Plan (TAP) for assigned strategic partners. Act as the primary architect mapping partner business goals to technical execution milestones, ensuring continuous alignment on CF1 and AI adoption targets. Building Technical Champions: Identify, enable, and cultivate key technical advocates and "Champions" within the partner organization to scale Cloudflare expertise independently, generate Partner-Influenced Opportunities (PIO), and empower them to deliver high-value professional services around Zero Trust and AI application security. Driving PIO via Next-Gen Architectures: Collaborate with sales teams to proactively source, qualify, and expand PIO through strategic architectural alignment, focusing on migrating legacy network architectures to CF1 and integrating secure AI solutions. Deal Support & Qualification: Enable partners' technical validation, proof-of-concept (PoC), demo, pipeline generation, and pipeline acceleration capabilities. Identify joint pursuit accounts, facilitate strategic technical account planning, and deliver cutting-edge solution architecture sessions for Named Partners 2. Accelerate Services Delivery ASD Partner Journey Ownership: Own the ASD partner journey to ensure partners possess the advanced capabilities required to deploy, manage, and support the Cloudflare platform and AI application workloads seamlessly. Joint Services Offering Acceleration with strong focus on CF1 and A1 : Build and co-develop joint services catalogues with key partners, accelerating the creation and launch of their own Cloudflare-focused services offerings, managed CF1 SASE practices, and AI security assessments. Service Monetization & Performance Metrics: Enable partners to embed CF1 and Workers AI capabilities into their own managed security portfolios to shorten time-to-market, protect client AI pipelines, and maximize profitability. Develop, manage, and track key performance indicators (KPIs) to measure and improve the effectiveness of these partner service deliveries Technical Account Management & Architectural Health: Act as the escalated technical point of contact to ensure long-term architectural health, utilizing telemetry and proactive design to move the partner relationship from reactive to strategics for Cloudflare. 3. Automation AI Agents & Continuous Innovation Leverage Autonomous AI Tools: Champion the use of Cloudflare OS and AI tools (Agent PAT and Agent Echo) to automate standard, repeatable technical tasks, optimizing operational efficiency and freeing up bandwidth for high-touch, strategic partner engagements. AI & CF1 Product Enhancement Feedback Loop: Engage partner champions in the Partner Technical Advisory Council (PTAC) to give them early access to beta software, capture raw product feedback, and drive joint co-innovation on CF1 features and emerging AI products. Cross-Functional Enablement: Participate in continuous cross-training programs to maintain peak proficiency in both pre-sales scoping and post-sales service deployment across the entire Cloudflare One and AI ecosystem. Required Qualifications & Experience 13+ years of technical, partner-facing experience (e.g., Systems Engineer, Solutions Architect, or Technical Account Manager) in cybersecurity, cloud infrastructure, or networking. Strong technical depth in Cloudflare One (CF1) or equivalent SASE/SSE architectures, Zero Trust, DNS, and application security, alongside hands-on familiarity with AI deployment, AI Gateway, LLM orchestration frameworks, or vector databases. Proven track record of developing technical talent or building "champion" programs within partner organizations, specifically driving adoption of complex cloud networks and AI technologies. Enterprise Architecture & Project Management: Deep understanding of enterprise IT, multi-cloud, and hybrid cloud environment while managing complex projects with multiple stakeholders Demonstrated ability to manage the technical lifecycle of a deal from initial pre-sales discovery and CF1/AI PIO generation through post-sale service delivery. Strong communication skills with a track record of presenting complex CF1 architectures and AI-driven use cases to partner leadership and technical teams alike. Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: London, United Kingdom Workplace: hybrid About the Company Global University Systems (GUS) is one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English Language training, and corporate & executive education. When someone chooses to study at one of our institutions, whether on campus in Europe, North America, Asia or even in their own home, they are joining a network of over 100,000 students worldwide. When you decide to work with GUS, you will be joining an industry leading, global organisation that has a reach in over 150 different countries. Role Summary Are you a gifted wordsmith with a knack for transforming ideas into compelling stories that engage audiences and drive action? As a Creative Copywriter at GUS, you will leverage innovative writing techniques and digital tools to captivate our prospective students and meet our organizational goals. We're looking for creative individuals with a passion for excellence and a drive for results. As a Creative Copywriter, you will contribute to GUS' worldwide content initiatives, harnessing the power of technology and digital platforms to create unique and engaging campaigns that resonate with our brand's ethos. Your work will span across various channels, including organic and paid social media, PPC, SEO and local marketing efforts, harmonizing these elements to build a best-in-class content portfolio. To excel in this role, you should be an exceptional communicator with a proven ability to conceptualize and implement creative ideas. You should know when to apply technology to accelerate the writing process and when human creativity is essential to the process. To be an ideal candidate, you will have had extensive experience producing powerful written content for multinational companies. You should be a natural team player who wants to contribute to a creative environment where everyone can produce their best work. If you're a passionate communicator who is excited by the prospect of shaping the future narratives of our brands and making an impact on a global scale, we invite you to apply for this exhilarating opportunity. Key Activities and Responsibilities As a Creative Copywriter at GUS, you will be responsible for: · Developing compelling and creative copy for various organic and paid mediums, including social media, PPC, SEO, print and digital campaigns, and email journeys, while ensuring consistency in tone, style, and voice across all platforms and institutions. · Utilizing technology and AI tools to enhance the copywriting process, while understanding when a human touch is necessary for the crafting of content. · Working in alignment with the overall company's goals and marketing strategies, ensuring that your written content supports these objectives and helps to deliver the desired message to the targeted audience. · Staying up to date on the latest trends in content and copywriting, implementing best practices in daily tasks and continuously seeking innovative ways to improve the quality and impact of written content. · Working in coordination with the marketing teams to maintain a content calendar that aligns with the company's broader marketing and business goals. · Ensuring all content and communication efforts take diversity, equity and inclusion (DEI) into consideration. · Contributing to content audits on a regular basis to assess the effectiveness of our copywriting efforts, providing useful recommendations for improvements based on key metrics and analysis. · Assisting in managing relationships with GUS’ internal brand partners, ensuring clear, persuasive and effective copy is provided for all collaborative efforts. · Maintaining a high level of quality control to ensure all produced copy aligns with brand guidelines and is free of errors. Qualifications and Education Essential · Undergraduate level or equivalent work experience Desirable · Digital marketing qualification · Writing qualification Experience · Significant (5+ years) experience in creative copywriting for multiple channels, including social media, PPC, SEO, content marketing and PR. · Demonstrated experience (2+ years) in a team-oriented environment, with the ability to collaborate and contribute to team projects. · Strong research and analytical skills, including the ability to understand audience sentiment, analyse content performance and optimize copy based on performance data. · An understanding of, and demonstrated interest in, emerging technologies that may impact copywriting including generative AI, automation tools, and data analytics. · Strong project management skills, including the ability to manage multiple projects simultaneously, while ensuring timely execution. · Excellent communication and interpersonal skills, including the ability to effectively present ideas to internal stakeholders and collaborate with cross-functional teams. · Proven experience working collaboratively with an international team. · Strong problem-solving skills and the ability to think strategically and creatively to continually improve the company's content and copywriting strategy. · Expertise in Microsoft Office, particularly Word and PowerPoint. · Fluency in English with excellent writing and editing skills, with a strong grasp of grammar and style. · Knowledge of AP Style or other major style guides is a plus. · A portfolio of work that demonstrates your writing abilities and creative skills. · A demonstrated passion for the educational space · Experience with content-related tools and services including SEO tools (such as SEMRush, Ahrefs), social media management tools (such as Buffer, Hootsuite) and content management systems (such as WordPress). · Experience in digital marketing including SEO, social media advertising and content marketing. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies. Please note that this will be a part-time role involving working 3 days a week. Other information We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company. We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Location: London, United Kingdom Workplace: hybrid About the Company Global University Systems (GUS) is one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English Language training, and corporate & executive education. When someone chooses to study at one of our institutions, whether on campus in Europe, North America, Asia or even in their own home, they are joining a network of over 100,000 students worldwide. When you decide to work with GUS, you will be joining an industry leading, global organisation that has a reach in over 150 different countries. Role Summary Are you a gifted wordsmith with a knack for transforming ideas into compelling stories that engage audiences and drive action? As a Creative Copywriter at GUS, you will leverage innovative writing techniques and digital tools to captivate our prospective students and meet our organizational goals. We're looking for creative individuals with a passion for excellence and a drive for results. As a Creative Copywriter, you will contribute to GUS' worldwide content initiatives, harnessing the power of technology and digital platforms to create unique and engaging campaigns that resonate with our brand's ethos. Your work will span across various channels, including organic and paid social media, PPC, SEO and local marketing efforts, harmonizing these elements to build a best-in-class content portfolio. To excel in this role, you should be an exceptional communicator with a proven ability to conceptualize and implement creative ideas. You should know when to apply technology to accelerate the writing process and when human creativity is essential to the process. To be an ideal candidate, you will have had extensive experience producing powerful written content for multinational companies. You should be a natural team player who wants to contribute to a creative environment where everyone can produce their best work. If you're a passionate communicator who is excited by the prospect of shaping the future narratives of our brands and making an impact on a global scale, we invite you to apply for this exhilarating opportunity. Key Activities and Responsibilities As a Creative Copywriter at GUS, you will be responsible for: · Developing compelling and creative copy for various organic and paid mediums, including social media, PPC, SEO, print and digital campaigns, and email journeys, while ensuring consistency in tone, style, and voice across all platforms and institutions. · Utilizing technology and AI tools to enhance the copywriting process, while understanding when a human touch is necessary for the crafting of content. · Working in alignment with the overall company's goals and marketing strategies, ensuring that your written content supports these objectives and helps to deliver the desired message to the targeted audience. · Staying up to date on the latest trends in content and copywriting, implementing best practices in daily tasks and continuously seeking innovative ways to improve the quality and impact of written content. · Working in coordination with the marketing teams to maintain a content calendar that aligns with the company's broader marketing and business goals. · Ensuring all content and communication efforts take diversity, equity and inclusion (DEI) into consideration. · Contributing to content audits on a regular basis to assess the effectiveness of our copywriting efforts, providing useful recommendations for improvements based on key metrics and analysis. · Assisting in managing relationships with GUS’ internal brand partners, ensuring clear, persuasive and effective copy is provided for all collaborative efforts. · Maintaining a high level of quality control to ensure all produced copy aligns with brand guidelines and is free of errors. Qualifications and Education Essential · Undergraduate level or equivalent work experience Desirable · Digital marketing qualification · Writing qualification Experience · Significant (5+ years) experience in creative copywriting for multiple channels, including social media, PPC, SEO, content marketing and PR. · Demonstrated experience (2+ years) in a team-oriented environment, with the ability to collaborate and contribute to team projects. · Strong research and analytical skills, including the ability to understand audience sentiment, analyse content performance and optimize copy based on performance data. · An understanding of, and demonstrated interest in, emerging technologies that may impact copywriting including generative AI, automation tools, and data analytics. · Strong project management skills, including the ability to manage multiple projects simultaneously, while ensuring timely execution. · Excellent communication and interpersonal skills, including the ability to effectively present ideas to internal stakeholders and collaborate with cross-functional teams. · Proven experience working collaboratively with an international team. · Strong problem-solving skills and the ability to think strategically and creatively to continually improve the company's content and copywriting strategy. · Expertise in Microsoft Office, particularly Word and PowerPoint. · Fluency in English with excellent writing and editing skills, with a strong grasp of grammar and style. · Knowledge of AP Style or other major style guides is a plus. · A portfolio of work that demonstrates your writing abilities and creative skills. · A demonstrated passion for the educational space · Experience with content-related tools and services including SEO tools (such as SEMRush, Ahrefs), social media management tools (such as Buffer, Hootsuite) and content management systems (such as WordPress). · Experience in digital marketing including SEO, social media advertising and content marketing. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies. Please note that this will be a part-time role involving working 3 days a week. Other information We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company. We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Location: Boston adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue. At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us. YOUR MISSION & WHO WE ARE LOOKING FOR: - Proven track record owning a regional event program end to end. You come from a senior event/field marketing background within tech, B2B SaaS, AdTech, or a fast-paced agency environment. You have owned a full regional program, including roadmap, budget, and outcomes, rather than executing against someone else's plan. Reporting directly to the Director of Marketing, US, you will build the US event strategy together with leadership and lead its hands-on execution, ensuring events drive business growth and strengthen adjoe's brand positioning in the market. - Events are a pipeline engine, and you own that outcome. This role is pivotal in driving meaningful pipeline across both of adjoe's lines of business: supply, where app publishers monetize and scale with Playtime and Arcade, and demand, where advertisers grow with adjoe Ads. You align regularly with senior stakeholders across Marketing, Sales, Product, and Leadership to ensure events ladder up to strategic priorities, and you track performance and follow up with internal teams so that pipeline and lead goals are genuinely owned and delivered rather than assumed. - You lead execution across a range of event types and audiences. You build and evolve the US event roadmap in close collaboration with leadership, choosing the right formats, audiences, and channels to drive measurable results. That spans industry trade shows and conferences where adjoe needs presence and share of voice, owned events that put our brand and perspective at the center, and executive hospitality events built to move specific accounts and relationships forward. You ensure flawless execution across all of them, from logistics and branding to experience design and post-event impact reporting, and you are as comfortable running the floor plan as you are presenting the roadmap to leadership. - You negotiate and build partnerships with confidence. You serve as the primary point of contact for key conference and co-marketing partnerships, managing negotiations, sponsorship agreements, and long-term opportunities as the owner of those relationships. You manage and optimize the US events budget, making high-impact decisions on where and how to invest for maximum ROI. Externally, you act as a senior voice for the brand, building lasting relationships with conference organizers, local networks, and industry peers that compound in value year over year. - You are metrics-driven and turn data into action. You set success criteria before an event and track ROI across the full lifecycle, evaluating performance rather than activity. You use what the numbers tell you to reallocate spend, retire formats that don't return, and independently optimize processes and results without waiting to be asked. - You think in systems. You build scalable processes, playbooks, templates, and workflows that improve event quality, efficiency, and attendee experience across teams and regions. You manage complex projects and relationships calmly when timelines are tight or priorities shift, you communicate strategy and expectations clearly across functions, and you lead with ownership and clarity, making things happen and keeping stakeholders informed as you go. WHAT’S IN IT FOR YOU? At adjoe, we’re designing the organization behind one of the fastest-growing adtech platforms in mobile. The initiatives you build, the talent you develop, and the culture you shape will directly influence how adjoe scales globally. - Go Big. Own programs that have real impact on how 250+ people across 7 offices join, grow, and perform. - Move Fast. Operate in a high-velocity environment where you design, test, and iterate on people programs with the same mindset as a product team. - Be Direct. Work in a culture where feedback is honest, collaboration is real, and your ideas get heard. - Thrive Together. Grow alongside a diverse, global team of 250+ people from over 40 countries — and help make that experience better for everyone. - Have Fun. Build meaningful programs, celebrate the people behind the product, and bring your energy to a team that genuinely enjoys what they do. We welcome applications from people who will contribute to the diversity of our company.

Location: Boston Workplace: Hybrid adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue. At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us. YOUR MISSION & WHO WE ARE LOOKING FOR: - Proven track record owning a regional event program end to end. You come from a senior event marketing background within tech, B2B SaaS, AdTech, or a fast-paced agency environment. You have owned a full regional program, including roadmap, budget, and outcomes, rather than executing against someone else's plan. Reporting directly to the Director of Marketing, US, you will build the US event strategy together with leadership and lead its hands-on execution, ensuring events drive business growth and strengthen adjoe's brand positioning in the market. - Events are a pipeline engine, and you own that outcome. This role is pivotal in driving meaningful pipeline across both of adjoe's lines of business: supply, where app publishers monetize and scale with Playtime and Arcade, and demand, where advertisers grow with adjoe Ads. You align regularly with senior stakeholders across Marketing, Sales, Product, and Leadership to ensure events ladder up to strategic priorities, and you track performance and follow up with internal teams so that pipeline and lead goals are genuinely owned and delivered rather than assumed. - You lead execution across a range of event types and audiences. You build and evolve the US event roadmap in close collaboration with leadership, choosing the right formats, audiences, and channels to drive measurable results. That spans industry trade shows and conferences where adjoe needs presence and share of voice, owned events that put our brand and perspective at the center, and executive hospitality events built to move specific accounts and relationships forward. You ensure flawless execution across all of them, from logistics and branding to experience design and post-event impact reporting, and you are as comfortable running the floor plan as you are presenting the roadmap to leadership. - You negotiate and build partnerships with confidence. You serve as the primary point of contact for key conference and co-marketing partnerships, managing negotiations, sponsorship agreements, and long-term opportunities as the owner of those relationships. You manage and optimize the US events budget, making high-impact decisions on where and how to invest for maximum ROI. Externally, you act as a senior voice for the brand, building lasting relationships with conference organizers, local networks, and industry peers that compound in value year over year. - You are metrics-driven and turn data into action. You set success criteria before an event and track ROI across the full lifecycle, evaluating performance rather than activity. You use what the numbers tell you to reallocate spend, retire formats that don't return, and independently optimize processes and results without waiting to be asked. - You think in systems. You build scalable processes, playbooks, templates, and workflows that improve event quality, efficiency, and attendee experience across teams and regions. You manage complex projects and relationships calmly when timelines are tight or priorities shift, you communicate strategy and expectations clearly across functions, and you lead with ownership and clarity, making things happen and keeping stakeholders informed as you go. WHAT’S IN IT FOR YOU? At adjoe, we’re designing the organization behind one of the fastest-growing adtech platforms in mobile. The initiatives you build, the talent you develop, and the culture you shape will directly influence how adjoe scales globally. - Go Big. Own programs that have real impact on how 250+ people across 7 offices join, grow, and perform. - Move Fast. Operate in a high-velocity environment where you design, test, and iterate on people programs with the same mindset as a product team. - Be Direct. Work in a culture where feedback is honest, collaboration is real, and your ideas get heard. - Thrive Together. Grow alongside a diverse, global team of 250+ people from over 40 countries — and help make that experience better for everyone. - Have Fun. Build meaningful programs, celebrate the people behind the product, and bring your energy to a team that genuinely enjoys what they do. We welcome applications from people who will contribute to the diversity of our company.

Location: Remote: India About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. As our Senior Enterprise Account Executive, you will partner with executive leadership at top Indian organisations to unlock the power of data and AI using Neo4j’s industry-leading data intelligence platform. Why Top Revenue Leaders Choose Neo4j Category Creator & Market Leader: Backed by over $600M in funding ($325M Series F) at a $2B+ valuation, with $200M+ in ARR. Proven ROI: A recent Forrester Total Economic Impact™ study showed a 417% ROI for Neo4j customers. Enterprise Dominance: Trusted by 84% of the Fortune 100, including premier global financial services providers. The AI Wave: Neo4j sits at the center of the next major enterprise shift: combining Knowledge Graphs with LLMs (GraphRAG) to eliminate AI hallucinations in mission-critical environments. What You’ll Do Grow the India Market: Lead strategic account planning and execution across a high-value portfolio of large enterprise customers alongside high-growth greenfield prospects. Drive High-Impact Sales Cycles: Execute value-based, consultative sales strategies (MEDDPICC) across C-level, Line-of-Business, and Chief Data/AI Officer stakeholders. Land & Expand: Balance hunting new enterprise logos with driving workload expansion within established accounts—scaling adoption into new business units and high-value use cases. Partner with Cloud Ecosystems: Co-sell and align strategic account plans with local hyperscaler ecosystems (AWS, Microsoft Azure, Google Cloud) and Global Systems Integrators (GSIs). Orchestrate High-Performance Squads: Align internal Pre-Sales Engineering, Field Marketing, and Customer Success resources to qualify, scope, and deliver impactful Proofs of Value (POVs). Maintain Sales Rigor: Drive predictable forecasting and pipeline hygiene within Salesforce.com. What You’ll Bring Location Requirement: This role is only open to candidates based in Mumbai as you will be required to regularly meet with customers and partners located there. 10+ years of enterprise software sales experience, with a direct focus on selling complex data platforms, cloud infrastructure, analytics, or enterprise software into the India market. Proven track record of exceeding quotas and closing multi-year enterprise deals ($500k–$1M+ ACV) into major customers. Methodology mastery & expertise in structured sales frameworks (MEDDPICC, Challenger, Command of the Message) navigating complex multi-stakeholder deals. Strong existing relationships across C-suite executives, enterprise data architects, and line-of-business owners across large enterprise customers. Preferred Experience Experience selling modern cloud-native database platforms, distributed systems, analytics infrastructure, or AI/ML technologies. Experience co-selling alongside public cloud providers (AWS, Azure, GCP) and major consulting partners in India. Willingness to travel to meet with customers, partners and teams as required. Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific , BT Group , Caterpillar , Cisco , Comcast , Department for Education UK , eBay , NBC News , Novo Nordisk , Worldline , and others . Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. Countless industry awards . Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com . ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.

Responsibilities: — Build SEO-friendly content pages for our websites; — Select and edit existing or create new visual assets using various AI tools (images, short videos); — Collaborate closely with cross-functional teams (including product, design, and sales) to align content with overall marketing goals and strategies. Requirements: — English language - C1; — Excellent written and verbal communication skills with attention to detail; — Ability to manage multiple projects and meet deadlines; — 1.5-2 years of experience in Digital Content Marketing; — Familiarity with content management systems (CMS), digital tools, and resources for content creation and marketing communication. Tools/Systems: — CMS systems, Jira, Salesforce (or another CRM), Canva, ChatGPT/Claude or similar. We offer: — Remote work; — Opportunity to build a stellar career in a fast-growing international travel company; — Opportunity to work with advanced top-of-the-line software for travel management; — Interesting, challenging tasks and a world-class team.

Location: Indonesia; Philippines; Vietnam Workplace: none We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time. We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems. What to expect: You’ll handle real client accounts, not dummy data Accuracy matters — mistakes don’t hide for long You’ll communicate with clients and internal teams regularly If you want to build confidence, judgement, and ownership, it will be. What you'll do: Hire, lead, and mentor an engineering team, providing guidance, feedback, and career development opportunities. Ensure team alignment with company goals, translating business needs into clear technical objectives. Drive team execution and delivery, ensuring high-quality, timely releases through agile methodologies. Develop and enforce best engineering practices, maintaining high standards in code quality, architecture, and scalability. Support and optimize team workflows, identifying bottlenecks and improving engineering processes. Foster a strong engineering culture, promoting collaboration, accountability, and continuous improvement. Collaborate with product managers and stakeholders, ensuring technical solutions align with business priorities. Oversee system design and implementation, ensuring maintainability, security, and performance. Ensure team adherence to DevOps and CI/CD best practices, reducing friction in deployment and releases. Monit or and optimize team performance, balancing speed, quality, and technical debt management. Who you are: 3+ years experience as an engineering manager leading teams of 3 or more people. Ability to understand business needs and translate them into technical requirements. Strong proficiency in JavaScript, with TypeScript experience preferred. Familiarity with newer ECMAScript specifications. Solid understanding of React (with hooks), Node.js (Koa or Express), and PostgreSQL. Strong architectural skills, including an understanding of modular design, microservices, and Domain-Driven Design (DDD). Experience in designing and implementing RESTful and WebSocket APIs. Experience in building Authentication and Authorization system with Standard Protocols, RBAC, and Access Token Management. Knowledge of security principles, including API security, encryption, and authentication. Proficiency with Linux command line tools. Familiarity with version control systems like Git, including branching strategies, feature toggles, and CI/CD principles. Experience with cloud services (preferably AWS), including Lambda, SQS/SNS, RDS, S3, IAM, CloudWatch, CloudFormation, EC2, and API Gateway. Strong knowledge of unit testing, end-to-end testing, and Test-Driven Development (TDD) principles. You’ll leave this role better than you started. That’s the goal. Our Benefits Multi-cultural environment to enhance your global perspective. Learning opportunities and mentorship from peers and leaders. An agile working model focused on goals and performance. Remote working arrangement. Office laptop will be provided. Equal Opportunity Statement At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters. Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today. If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.

Location: Remote Wormhole Labs builds Sunrise (sunrise.xyz http://sunrise.xyz), a platform that helps token issuers launch and list their tokens on Solana. To date, we've orchestrated the launch of 100+ assets on Solana, accounting for more than $10 billion in cumulative trading volume. As a Trader, you'll develop and run strategies for tokenized equities, pricing and hedging risk across onchain markets and traditional brokerage venues. You'll be responsible for managing capital and writing the code that puts your strategies into production. This is a hybrid trading and engineering role. What you will do - Develop and run RFQ-based trading strategies for tokenized spot equities: set parameters such as buffers, spreads, and size limits, while optimizing for evolving business goals. - Price instruments where reference prices are thin or stale, such as long-tail stocks and extended and overnight sessions. - Measure execution quality: benchmark fills against references, analyze markouts, and turn what you find into strategy improvements. - Monitor positions, inventory levels and P&L in real time; proactively flag risks, execute adjustments, and continuously improve tooling & monitoring. - Integrate with traditional brokerage venues and onchain programs to fill trades and rebalance inventory. What we're looking for - 4+ years trading at a market maker, prop firm, DEX, or brokerage, with professional experience specifically trading spot equities. - Experience developing RFQ systems. - A rigorous approach to risk management: you track exposure, hedge thoughtfully, and escalate early when conditions shift. - Self-directed and adaptable: you're comfortable operating with autonomy in a remote-first environment. - Strong analytical and software engineering skills (e.g., Rust) We provide - Competitive salary and restricted token units, dependent on position type and location. - Unlimited time off, healthcare premium reimbursement, and 401K. - Top-of-the-line MacBook Pro laptop. - Flexibility of working from wherever you have work authorization, as long as you can work 10-6PM US Eastern Time. We minimize unnecessary meetings, but building decentralized systems requires synchronous communication.

Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia At GoMining, a General Manager is the end-to-end owner of a business direction, responsible for its strategy, P&L, product, team, and overall results. A GM combines business, product, and operational ownership — setting priorities, managing unit economics, driving execution, and making decisions based on data. The goal is to run the direction as a business and take full responsibility for its growth, profitability, and performance. We are looking for a General Manager to own Custody & Compliance at GoMining — the business line responsible for how customers move funds into and out of our ecosystem safely, quickly, and reliably. This is not a traditional compliance role. You will own the entire direction as a business and product — from custody infrastructure and KYC/AML to deposits, withdrawals, Travel Rule, fraud controls, provider relationships, and customer experience. Your goal is to build a system where compliance protects the company without becoming an unnecessary barrier for legitimate customers. You will own the strategy, economics, product roadmap, delivery, key metrics, and engineering team behind the direction. Responsibilities Business & Product Ownership Own Custody & Compliance end-to-end, including strategy, roadmap, priorities, budget, and business results. Define and track the key metrics for deposits, withdrawals, KYC, fraud, and customer activation. Improve the speed and conversion of customer onboarding and money movement. Balance risk prevention with customer experience and commercial impact. Build financial and operational models and make decisions based on measurable business outcomes. Work directly with C-level stakeholders on strategy and priorities. Custody & Money Movement Own custody infrastructure and relationships with custody providers. Own deposit and withdrawal flows across the GoMining ecosystem. Improve transaction processing speed, reliability, and success rates. Identify bottlenecks and continuously improve the customer experience around money movement. Manage incidents and critical issues related to customer funds. KYC, AML & Travel Rule Own the operational implementation of KYC, AML, and Travel Rule requirements. Build scalable compliance operations, including case management, decision SLAs, escalation processes, and operational workflows. Ensure compliance controls are effective without unnecessarily reducing conversion. Continuously analyze false positives and missed fraud cases. Work closely with Legal and Risk while maintaining ownership of the customer and business outcome. Fraud & Risk Develop fraud prevention guardrails across deposits, withdrawals, and customer verification. Monitor fraud losses and false-positive rates. Build data-driven approaches to identifying suspicious activity. Ensure risk controls scale together with transaction volume. Providers & Partnerships Own relationships with custody, KYC, AML, and infrastructure providers. Negotiate commercial and operational terms. Reduce dependency on individual providers where appropriate. Drive integrations together with engineering teams. Hold providers accountable for agreed service levels. Team & Delivery Lead a dedicated engineering team and work directly with the Tech Lead. Own priorities, backlog, releases, and delivery. Set clear goals and measurable outcomes for the team. Hire, develop, and make performance decisions when required. Use AI and automation to keep the team lean and increase execution speed. Requirements Strong hands-on experience in crypto custody, payments, KYC/AML, or related financial infrastructure. Experience owning custody and compliance processes in a crypto exchange, wallet, broker, crypto bank, BaaS, custody platform, or similar environment. Practical experience with platforms such as Fireblocks, Copper, BitGo, Uphold, or similar. Strong understanding of KYC, AML, Travel Rule, transaction monitoring, and fraud prevention. Experience building operational compliance processes at scale. Experience working directly with external providers and negotiating commercial terms. Strong product and commercial mindset. Ability to understand how compliance decisions affect conversion, revenue, and customer experience. Strong analytical skills and comfort making decisions based on data. Technical literacy and ability to work directly with engineers. Experience managing teams and owning delivery. Experience in crypto or fintech is highly preferred. Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 20 vacation days +  8 company holidays + 5 personal days per year Recognition programs: structured performance reviews and team awards. Team culture: retreats in international locations (for example, company apartments in Cyprus).

Location: El Salvador; Colombia; Nicaragua; Honduras; Ecuador; Guatemala We are seeking an energetic, outgoing, and exceptionally personable Bilingual Virtual Front Desk & Insurance Specialist to serve as the vital front-line ambassador for a fast-growing U.S.-based mental health practice. Combining high-volume inbound/outbound phone management, patient scheduling, and light insurance verification support, this is a highly patient-facing, high-touch role. We are specifically seeking a candidate with an upbeat, warm, confident, and engaging phone demeanor in both English and Spanish. Rather than a passive assistant, the practice requires a self-directed problem-solver who takes complete ownership of patient inquiries, manages heavy call volumes with ease, and provides an compassionate, outstanding experience for individuals seeking mental health and TMS therapy services. Working Environment & Core Schedule Role Title: Bilingual Front Desk & Insurance Verifications/Auths Specialist Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 9:00 AM – 6:00 PM EST (US Eastern Standard Time) Language Requirement: Fully Bilingual (Fluent English & Spanish - Non-Negotiable) Practice Specialty: Psychiatry, Mental Health & TMS Therapy Top 3 Daily Tasks High-Volume Front Office Communication: Handle high-volume inbound and outbound patient calls (50–150 calls per day) using Weave, delivering exceptional customer care, answering treatment inquiries, and scheduling appointments. Patient Scheduling & Intake Management: Manage provider calendars, guide prospective mental health and TMS therapy patients through the intake process, and assist with general administrative requests. Insurance Verifications & Authorizations (Support): Provide occasional, targeted support with verifying insurance eligibility, checking benefit coverage, and navigating payer portals as needed. Core Responsibilities Inbound & Outbound Phone Operations: Serve as the primary voice of the practice using Weave, answering patient calls, conducting follow-up outreach, and managing appointment confirmations, cancellations, and reschedules in English and Spanish. Patient Inquiry & Care Coordination: Warmly address non-clinical questions regarding psychiatry, TMS therapy, and mental health services, guiding patients smoothly into the practice's care pipeline. Administrative Front Desk Support: Maintain accurate patient records, organize digital intake workflows, update patient charts, and manage daily calendar tasks using Google Workspace tools and GoHighLevel. Insurance & Auth Support: Perform secondary insurance eligibility checks, verify coverage details on payer platforms, and assist with prior authorization documentation when necessary. Proactive Problem-Solving: Identify administrative bottlenecks, manage high call density with composure, and maintain high patient satisfaction across every interaction. Requirements Bilingual Fluency: Fluent, natural spoken and written English and Spanish. U.S. Practice Experience: Minimum 2+ years of direct experience supporting a U.S.-based medical practice in a front-office, administrative, or patient-coordination capacity. Engaging Phone Demeanor: A bubbly, upbeat, warm, and highly confident phone presence—capable of building instant rapport without sounding scripted, timid, or robotic. Phone & Scheduling Proficiency: Proven background handling inbound/outbound calls, patient scheduling, and customer service. Lead & Growth Mindset: Comfort making outbound calls to prospective patients, addressing barriers to care, and guiding leads toward booking appointments. Problem-Solving Ability: Proven track record of working independently, following through on tasks without constant direction, and bringing solutions to operational challenges. HIPAA Compliance & Setup: Strong understanding of HIPAA guidelines and a quiet, private, HIPAA-compliant home workspace equipped with a high-speed computer setup and a clear noise-canceling headset. Strongly Preferred Lead Conversion & Sales: Background in patient acquisition, medical sales, or lead conversion. Specialty Practice Models: Direct experience in Direct Primary Care (DPC), Concierge Medicine, Medical Spa, Wellness, or Cash-Pay practice environments. Membership Billing: Hands-on experience with recurring membership billing models and membership CRM/lead management platforms. Ideal Candidate Profile You are a vibrant, articulate, and resourceful bilingual coordinator who loves connecting with people over the phone. You treat every patient and prospective lead like a VIP, take immense pride in keeping clinic workflows organized, and take full ownership of helping a medical practice grow.

Location: Henderson, Australia The Role EnerMech are looking to hire a Maintenance Leading Hand to be based on site in Henderson WA. This is a full time position. The Maintenance Leading Hand is a hands-on trade leadership role responsible for diagnosing and rectifying mechanical faults, coordinating workshop activities, and ensuring equipment is safely prepared, certified and mobilised to meet project requirements. The role provides practical technical direction to trades and contractors, while personally completing complex maintenance and troubleshooting tasks in accordance with priorities set by the Operations Superintendent - Assets. The position also coordinates day-to-day facility requirements across workshops, yards and operational areas, supporting safe, functional and compliant workplaces. It works closely with CSG, business lines, QHSE, logistics, vendors and project teams to improve asset reliability, equipment readiness and mobilisation execution. Key Responsibilities ·   Personally perform and lead fault-finding, diagnosis, repair, testing and commissioning of mechanical equipment. ·   Provide practical troubleshooting support for compressors, pumps, diesel engines, nitrogen equipment, air dryers, hydraulic systems and associated ancillary equipment. ·   Lead root cause analysis for recurring or significant failures and implement practical corrective actions. ·   Coordinate daily workshop tasks and provide technical guidance to trades, contractors and support personnel in accordance with priorities set by the Operations Superintendent - Assets. ·   Coordinate the physical preparation, inspection, testing and readiness of equipment for mobilisation and demobilisation in accordance with the agreed Load Out Plan. ·   Confirm maintenance, certification, inspections, documentation and client requirements are complete before equipment release. ·   Coordinate routine and ad hoc maintenance of facilities, workshops, yards, buildings and supporting infrastructure. ·   Raise, coordinate and follow through facility repairs involving electrical, plumbing, HVAC, security, access control, cleaning, grounds, waste and other service providers. Essential qualifications and experience ·  Mechanical trade qualification, such as Mechanical Fitter, Diesel Mechanic or equivalent, is desirable; however, candidates with demonstrated practical experience in mechanical maintenance, troubleshooting and equipment repair will also be considered. ·  Demonstrated hands-on maintenance and troubleshooting experience in industrial, energy, pipeline, process services or heavy equipment environments. ·  Experience coordinating trades, contractors, workshop priorities and equipment mobilisation. ·  Proven ability to diagnose mechanical, diesel, hydraulic and pneumatic faults using a structured approach. ·  Current driver licence and ability to meet site access requirements. Working knowledge of permits, isolation's, risk assessment and safe systems of work.

Location: Ta' Xbiex, Malta Neo Group is a Malta-based startup offering B2B services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a network of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. Role Overview Unlock your full potential as a Loyalty Manager . Neo Group is a B2B services company, recruiting on behalf of our partners. In this role, you will look after a portfolio of French-speaking VIP accounts for one of our partners, acting as their trusted point of contact. You won't just be answering requests; you will be building long-term relationships, monitoring account activity, running targeted retention campaigns and moving accounts up the VIP tiers in line with the partner's retention and ROI goals. If you are fluent in French and English, comfortable working with KPIs, and passionate about delivering a premium customer experience, we would love to hear from you! What we want you to do: Portfolio Management: Manage a targeted portfolio of the partner's potential and existing VIP accounts, building meaningful relationships through calls, emails, and chat on the partner's behalf. Account Escalation & Upselling: Reactivate, upsell, and escalate accounts to the partner's higher VIP tiers when appropriate, aligning with the partner's specific ROI and retention objectives. Behavioral Monitoring: Track account activity within the partner's ecosystem and act swiftly on key account activity triggers. Operational Coordination: Collaborate seamlessly with internal VIP Managers, Support, and Payments teams to ensure a frictionless experience for the partner's accounts. Campaign Execution: Execute data-driven retention campaigns and reward offers on behalf of the partner, rigorously tracking performance and reporting outcomes to stakeholders. Lifecycle Communication: Maintain timely, proactive communication with account holders based on their activity to foster ongoing loyalty to the partner's products. The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; the scope of the job may also be subject to change as necessitated by business demand. Requirements Proven experience in customer service, CRM, or user engagement. Excellent communication skills, both written and verbal, in French and English. Ability to build trust with account holders without relying on excessive bonuses. Familiarity with the iGaming industry and user behavior. Comfortable working with performance KPIs and analyzing user activity reports. Proactive, autonomous, and organized. Proficient with CRM tools, Slack, and other dashboards. Nice to Have Previous experience with VIP users or retention in the industry. Experience in a fast-paced, performance-driven environment. This is a fantastic opportunity to join a growing team and make a direct impact on our international markets. If you're a skilled relationship-builder with a passion for customer experience, we encourage you to apply.

Location: Remote - Bengaluru, India MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data. This is the senior product role on a small, high-leverage product team. You'll own key pieces of the product line — from how we position it, to how we price it, to how the field sells it. You'll work closely with engineering and be the person Marketing and Field teams looks to for the answer to "why us, why now”. We need a product leader who lives close to customers and to revenue, who can hold a deeply technical conversation with multiple stakeholders - from technical buyers to executive, and who treats GTM as a first-class part of the product — not something that happens after the product is "done." What You Will Do: Growth strategy for our Data Intelligence products — where we play, who we sell to, how we win, and the sequencing of bets that gets us there Partnerships — work closely with key partners to develop ground breaking products The customer and buyer motion — being in front of inference platform teams, data platform leads, and the buyers who decide. Joining strategic deals. Running the win/loss loop and feeding it back into strategy. Positioning and narrative — partnering with Marketing on how the AI stories land in market, what we publish, and how a first-time buyer encounters MinIO Field partnership — building the assets sellers actually use, supporting the deals that matter, making sure the field can run an inference-buyer or lakehouse-buyer conversation confidently Pricing and packaging — how Data Intelligence products are sold, how the AI and Analytics motions are priced differently if they should be, how we capture value as workloads grow Competitive intelligence — knowing the AI training inference competitive landscape, and shaping how we differentiate Partner GTM for AI — the AI ecosystem is partner-heavy, and unlocking it is part of the role Influence on the product — through customer signal, pipeline data, and competitive insight you will be the most informed external voice in the room to influence direction. Your Skills and Experience: 8+ years in product management, with at least 3 years on infrastructure, data, or AI/ML products sold to technical buyers Demonstrated fluency in modern AI and analytics stacks — you don't need to have trained a foundation model, but you should be conversant in how training and inference pipelines actually consume storage, key tradeoffs and why it matters, and how data platform teams make build/buy decisions A track record of working closely with field teams on real revenue — you've sat in on deals, you've built enablement that sellers actually used, you've changed a deal's outcome with a well-timed product conversation Partnership with marketing on crafting compelling narratives, presented at external conferences, webinars Strong analytical instincts — you reach for data to test your hypotheses, not to confirm them The ability to write clearly and think rigorously in writing. Most of the work that compounds in this role is written Excellent partnership with engineering — you've earned engineers' trust before by being technically credible and by making prioritization defensible Real comfort with pricing and packaging decisions  — if you've owned or co-owned them, not just commented on them, that's a big plus Equal Opportunity Policy (EEO) MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Location: Toronto, Ontario Workplace: Hybrid Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD As our Cybersecurity Compliance Specialist, you will be the front-line champion and strategist safeguarding Docebo's security posture and driving customer trust. You will bridge the gap between technical rigor and client confidence, translating complex compliance frameworks (like NIS2, NIST, GDPR, ISO, SOC, and FedRAMP) into competitive advantages. In this role, your work directly accelerates deal cycles, empowers our sales and legal teams, and ensures our global SaaS ecosystem remains fortress-secure.   ⚡ THE DAY-TO-DAY - Champion Customer Trust: Respond to prospect and customer security requests, review RFIs/RFQs, and deliver flawless responses regarding Docebo's compliance and security posture. - Drive Compliance & CAPs: Tackle customer security questionnaires head-on and collaborate internally to establish Corrective Action Plans (CAPs) for outstanding requirements. - Power Legal Alignment: Partner with the Docebo legal team to review Customer Agreements, Terms & Conditions, and Data Processing Addendums, seamlessly mapping client requirements to standard processes. - Spearhead Audit Readiness: Lead and support annual customer audits while partnering with the GRC team during SOC2, ISO (27001, 9001, 42001), and NIS2 assessments. - Automate for Efficiency: Leverage AI tools and basic programming capabilities to automate internal processes and optimize compliance workflows. - Publish & Curate Insights: Organize internal compliance documentation and publish up-to-date materials directly to Docebo’s "trust pages" using platforms like Vanta. - Evaluate Vendor Risk: Support third-party vendor risk assessments, monitor security controls, and maintain management reporting dashboards to mitigate external supplier risks.   🦸 YOUR SUPERPOWERS - Proven SaaS Expertise: 4+ years of hands-on experience supporting security activities, audits, and compliance in SaaS environments, backed by a Bachelor's degree in Computer Science or a related field. - Cloud & Privacy Mastery: Solid working knowledge of cloud environments (AWS, Azure, GCloud) alongside data privacy regulations like GDPR, CCPA, and PIPEDA. - Framework Fluent: Deep familiarity with security and compliance standards including ISO/IEC (27001, 27017, 27018, 27701, 9001, 42001), SOC 2, PCI, NIS2, and CFR21 Part 11. - Technical Savvy & Automation Mindset: Basic coding skills and hands-on experience with modern security governance platforms like Vanta and 1UP. - Articulate Communicator: Exceptional written and verbal English communication skills, with a knack for translating complex technical concepts into clear customer answers. - Problem-Solver Extraordinaire: Proactive, adaptable, and deeply passionate about the intersection of technology, business, and enterprise learning.   🌟 BONUS POINTS - Certified Specialist: Holding certifications such as CISA, CIPP (or CIPT), or CompTIA Security+. - FedRAMP Familiarity: Basic understanding and exposure to the FedRAMP framework. - Advanced Academic Background: Specialized degree focus in Information Security or Auditing.   🧭 OUR INTERVIEW PROCESS Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned. Step 2: A 60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity. Step 3: A 45-minute practical case study/technical discussion with key members of the Compliance & GRC team. Step 4: A final 30-minute chat with our Security Leadership team to discuss long-term vision, growth, and team alignment.   OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.   OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.   OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized. - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

Location: US Please note that all communications regarding this position will be sent exclusively from an email address ending in @planetscale.com Any correspondence relating to this role will only originate from this domain. PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re looking for a Customer Support Engineer to help developers and businesses get the most out of PlanetScale, resolve issues quickly, and build the support function that helps us scale. What’s the job to be done? You will advise and handle support requests from customers and developers on the PlanetScale platform. You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels. You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production workflows. You will create and improve internal and external documentation, support playbooks, troubleshooting guides, and customer-facing materials. You will identify product gaps and recurring sources of customer friction, then work with Engineering to prioritize improvements. You will contribute to the systems, processes, and practices that help PlanetScale deliver excellent developer-focused support at scale. These attributes best describe you. You are customer-focused, empathetic, and clear in how you communicate, while knowing when to push back in ways that help customers become successful on their own. You have excellent debugging and troubleshooting skills, with the curiosity and persistence to follow issues across applications, databases, infrastructure, and product behavior. You are comfortable stepping outside your comfort zone. Whether that means reading unfamiliar application code, digging into database behavior, testing a new framework, or learning a connector you haven’t used before, you’re willing to go where the problem leads. You are a self-starting, enthusiastic individual who takes responsibility for outcomes and wants to make a meaningful impact on the business. You can operate independently, but you know when to ask for help and how to bring the right people into an issue. You are highly organized and able to operate in ambiguous or changing situations. You are data-driven, team-oriented, and comfortable communicating across many audiences. You enjoy working cross-functionally and translating customer pain into actionable product, documentation, and process improvements. What you will need. Experience supporting production applications, databases, developer tools, infrastructure, or other technical products. Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL. Strong debugging skills and the ability to reason through application and database behavior. Programming experience. You will not be programming full-time, but you should be comfortable reading and navigating unfamiliar code to understand customer issues. Experience with common application frameworks, ORMs, database connectors, or application deployment patterns. Willingness to explore new languages, frameworks, tools, and customer environments as needed. Strong written and verbal communication skills. Strong empathy for customers, developers, and teammates, with the ability to advocate for customer needs clearly and constructively. What else will help you be successful. Experience working in a remote organization. Experience with cloud platforms such as AWS, GCP, or Azure. Knowledge of monitoring, observability, and debugging tools. Experience helping build support processes, documentation systems, or teams from an early stage. Why PlanetScale. We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America. At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status. If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate! Total Compensation and Pay Transparency An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process. Base salary range: $150,000 - $200,000 USD