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Location: Kyiv, Ukraine; Lviv, Ukraine; Ivano-Frankivsk, Ukraine; Lutsk, Ukraine; Odesa, Ukraine; Vinnytsia, Ukraine At Label Your Data , we are looking for a Legal Counsel who is eager to apply their knowledge of international law, already working with international clients in IT and ready to own the legal function of an AI data company. Sounds exciting? There’s more to come 😎 🔺 What you will be doing: Draft, review, and manage commercial agreements, including Master Service Agreements (MSAs), Non-Disclosure Agreements (NDAs), assignment agreements, and other client- and supplier-related contracts; Support contractual matters involving both Ukrainian and international counterparties; Conduct legal due diligence and assess legal risks related to suppliers, contractors, and business partnerships; Provide legal advice and support to internal stakeholders (HR, IT, Marketing, Finance, Operations) on contractual, commercial, and compliance-related matters; Manage debt recovery and accounts receivable legal matters, including advising on collection strategies, negotiating repayment arrangements, resolving payment disputes, and coordinating with internal stakeholders and external counsel to mitigate financial risk; Assist with maintaining and updating internal legal templates, policies, and contractual processes; Monitor legislative and regulatory changes relevant to the business and recommend necessary updates to internal policies and contractual frameworks; Collaborate with external legal advisors when needed on specialized or cross-border matters. 🔺 What We’re Looking For: Master’s degree in law; Fluency in English and Ukrainian, including legal drafting; Previous experience with international agreements and counterparties; 2+ years of professional legal experience working in IT, outsourcing, SaaS, or international business environments; Foundational knowledge of data protection and privacy laws, such as GDPR and related regulations; Proven hands-on experience negotiating, drafting, and reviewing contracts with clients and suppliers; Strong analytical, legal, and research skills with attention to detail; Goal-oriented, proactive, and comfortable working in a fast-paced, business-driven environment. 🔺 Why Label Your Data: Competitive monthly rate in USD; Business hours; Opportunity to work fully remotely; Greenhouse conditions for self-development; Inclusive international environment; Amazing team connectivity; Paid intensive training and trial period; Responsive management interested in your growth and long-lasting cooperation. If you’ve made it this far, there’s a strong chance this role resonates with your experience and ambitions — we’d be glad to connect and discuss it further.

Location: Dubai, United Arab Emirates We are seeking a highly experienced Senior Quantity Surveyor to oversee cost planning, commercial management, subcontracts, and financial control across high-value development and infrastructure projects in Dubai. In this role, you will be responsible for protecting the company’s commercial interests, managing BOQs, evaluating variation orders, administering FIDIC contracts, and ensuring projects are completed within allocated budgets. Key Responsibilities Commercial & Cost Management: Prepare comprehensive pre- and post-contract cost estimates, Bills of Quantities (BOQ), elemental cost plans, and monthly commercial performance reports. Contract Administration: Administer FIDIC contracts (Red/Yellow Books), manage conditions of contract, and advise project managers on risk mitigation and contractual rights. Subcontractor Management: Oversee subcontractor procurement, review tender submissions, conduct price comparisons, negotiate terms, and finalize subcontract awards. Variations & Claims: Evaluate, negotiate, and settle commercial variation orders, claims for additional payments, extension of time (EOT) costs, and final accounts. Valuations & Cash Flow: Prepare monthly interim payment applications (IPAs) for clients/consultants, verify subcontractor payment certificates, and monitor project cash flow projections. Auditing & Dispute Resolution: Conduct cost audits, maintain risk registers, and support commercial resolution or arbitration/dispute proceedings when required. Requirements Education: Bachelor’s degree in Quantity Surveying, Civil Engineering, or Construction Commercial Management. Professional Chartership: MRICS (Member of the Royal Institution of Chartered Surveyors) or equivalent is strongly preferred . Experience: 8–12+ years of relevant experience, with a minimum of 4–5 years within the UAE/GCC market managing large-scale building or infrastructure projects. Contractual Knowledge: In-depth knowledge of FIDIC suit of contracts, standard methods of measurement (POMI, NRM2, CESMM4), and Dubai Municipality/local authority frameworks. Software Skills: Advanced proficiency in CostX , Candy (CCS) , AutoCAD , Excel (advanced financial modeling), and ERP systems (SAP/Oracle). Communication: Exceptional negotiation, analytical, and stakeholder management skills in English (Arabic fluency is a plus). Benefits Competitive base salary package with performance bonuses. Comprehensive health and life insurance. Professional development opportunities and support for professional certifications. Clear career progression paths within project management.

Location: Dubai, United Arab Emirates We are seeking a precise and analytical Senior Cost Controller to manage project budgets, financial tracking, and cost risk analysis across our construction project portfolio. In this role, you will establish budget baselines, monitor live project expenses against forecasts, implement rigorous cost-control procedures, and provide executive management with accurate, data-driven financial reports to protect project profit margins. Key Responsibilities Budget Establishment & Breakdown: Develop and maintain baseline project budgets based on tender calculations, contractual agreements, and Work Breakdown Structures (WBS) / Cost Breakdown Structures (CBS). Cost Tracking & Variance Analysis: Continuously monitor site commitments, actual costs, equipment hire, materials usage, and labor expenses against baseline budgets to identify cost variances early. Earned Value & Forecasting: Perform monthly Cost Performance Index (CPI) and Schedule Performance Index (SPI) analyses; generate Estimate at Completion (EAC) and Estimate to Complete (ETC) reports. Cash Flow Management: Prepare monthly project cash flow forecasts, monitor cash inflow/outflow projections, and reconcile site expenditure with finance teams. Change Order & Variation Review: Evaluate the financial impact of scope changes, variation orders, and subcontractor claims alongside Quantity Surveyors and Commercial Managers. Subcontractor & Supplier Cost Audits: Audit and review subcontractor interim payment applications, purchase orders, and supplier invoices prior to payment approvals. Management Reporting: Produce comprehensive monthly Cost Value Reconciliations (CVR), financial progress reports, and risk exposure dashboards for project leadership. Requirements Education: Bachelor’s degree in Civil Engineering, Construction Management, Quantity Surveying, or Finance/Accounting. Experience: 7–10+ years of dedicated project cost control experience within civil, commercial building, or large-scale infrastructure construction projects. Software Proficiency: Advanced expertise in MS Excel (financial modeling, pivot tables, complex formulas, macros). Strong proficiency in Enterprise Resource Planning systems ( SAP , Oracle Primavera Unifier , or PRISM ). Familiarity with scheduling software ( Primavera P6 ) to align cost profiles with project progress. Key Competencies: Deep understanding of Earned Value Management (EVM) methodology and Cost Breakdown Structures (CBS). Strong knowledge of construction financial processes (CVR, invoicing, retention, commitments). Excellent analytical mindset, commercial acumen, and cross-departmental communication skills. Benefits Competitive base salary package with performance bonuses. Comprehensive health and life insurance. Professional development opportunities and support for professional certifications. Clear career progression paths within project management.

Location: MX - Mexico City, Mexico Scopely is looking for a Social Media Manager (TikTok Specialist) to join our Pokémon GO! Team in Mexico City on a hybrid basis, working 3 days a week from the hub. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. What You Will Do We’re looking for someone who is highly creative, quick-witted, and excited to experiment. You should be overflowing with social and short-form video ideas, comfortable moving quickly from concept to execution, and confident identifying cultural moments that Pokémon GO can authentically join.This is also a hands-on, on-camera role. You should feel comfortable and confident appearing in videos across Pokémon GO’s official social channels and be excited to help give the brand a relatable, engaging presence. The ideal candidate is energized by interacting with players, not simply responsible for it. You’ll engage directly with the Pokémon GO community, develop content that speaks to regional and global audiences, and translate trends into ideas that feel unmistakably Pokémon GO. You’ll need to be a strong self-starter who can manage a full workload, shift quickly between projects, and build and leverage AI tools and workflows to assist you in your day-to-day projects. If you’re a short-form video expert who can generate a steady stream of executable ideas and bring those ideas to life quickly—we want to hear from you. Support the day-to-day planning and execution of content across Pokémon GO’s official social media channels, including copywriting, publishing, community engagement, performance tracking, and contributing to an energetic, authentic brand voice Generate a consistent pipeline of creative, timely, and executable social content ideas, with a strong emphasis on short-form video. Identify promising video formats, trends, hooks, and cultural moments, then translate them into content that feels authentic to Pokémon GO and its community Move quickly from idea to execution by independently developing, producing, and appearing in social video content for TikTok, Instagram Reels, YouTube Shorts, and other emerging platforms while remaining aligned with brand standards Develop campaign, content, and video briefs that clearly communicate creative direction, messaging, format, and cultural relevance Monitor trends and emerging digital behaviors, particularly those influencing Gen Z and Gen Alpha audiences Lead player engagement across official Pokémon GO social channels, building meaningful connections with players and contributing an energetic, authentic brand voice. Analyze social performance and player sentiment, using insights to improve content, engagement strategies, and future campaign planning. Leverage agentic AI tools to improve daily workflows, identify trends, and elevate reporting Independently manage multiple concurrent projects, reprioritizing and switching between assignments as business and cultural opportunities evolve. Operate with a high degree of ownership and minimal management oversight while maintaining strong communication and stakeholder alignment across global teams and asynchronous workflows What We’re Looking For 3+ years of experience managing social media for a consumer brand Expert-level understanding of short-form video, including TikTok, Instagram Reels, and YouTube Shorts Experience independently creating social video content from concept through execution, and confidence appearing on camera as a regular part of the role Excellent copywriting skills, with the ability to develop sharp, playful, timely, and culturally relevant social content. Strong understanding of Gen Z and Gen Alpha audiences, emerging behaviors, fandom dynamics, internet culture, and platform ecosystems Capable of building and leveraging the latest AI tools to optimize your workflows Genuine enthusiasm for engaging directly with online communities and building relationships with fans and players A self-starter mentality, with demonstrated ability to manage a full workload and move rapidly between projects, priorities, and deadlines Ability to work independently, make sound creative decisions, and deliver high-quality work with minimal oversight Experience working with licensors or multiple brand stakeholders through creative review and approval processes Strong English language skills are required for this role as we have a highly diverse and global business Proficiency with social media management and listening tools such as Sprout Social, Sprinklr, or similar platforms Ability to remain adaptable, solutions-oriented, and effective in a fast-paced environment with changing priorities and limited advance notice Experience collaborating effectively through meetings, written communication, and asynchronous workflows Bonus Points Social media management experience within gaming, entertainment, technology, or youth culture Familiarity with Pokémon GO, the Pokémon franchise, mobile gaming, or gaming communities At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment. About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: Singapore; Australia Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates residing in Australia or Singapore only. You can work from anywhere within those countries. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do - Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery - Investigate and resolve inbound customer issues reported through a variety of communication channels, including email, Slack, Twitter, and Reddit - Partner with our engineering team to document and reproduce bugs - Surface trends and insights from customer feedback to the team at large to inform product choices - Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations - Deliver high-touch Enterprise support at scale, navigating complex account needs alongside Customer Success and Sales Requirements - Passion about technology, quality, and Linear’s mission - Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users. - Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile). - Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role. - Currently based in Australia or Singapore. What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms including early exercise in the US and extended exercise windows - Daily meal and coffee stipend on every workday - Paid co-working space or desk - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites - Remote-first with no required commute Learn how we think and work - A story about our mission: Read Me https://linear.app/readme - Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear - How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear - How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear - A video series: Conversations on Quality https://linear.app/quality - Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app. Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Location: Australia; Singapore Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates residing in Australia or Singapore only. You can work from anywhere within those countries. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do - Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery - Investigate and resolve inbound customer issues reported through a variety of communication channels, including email, Slack, Twitter, and Reddit - Partner with our engineering team to document and reproduce bugs - Surface trends and insights from customer feedback to the team at large to inform product choices - Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations - Deliver high-touch Enterprise support at scale, navigating complex account needs alongside Customer Success and Sales Requirements - Passion about technology, quality, and Linear’s mission - Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users. - Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile). - Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role. - Currently based in Australia or Singapore. What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms including early exercise in the US and extended exercise windows - Daily meal and coffee stipend on every workday - Paid co-working space or desk - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites - Remote-first with no required commute Learn how we think and work - A story about our mission: Read Me https://linear.app/readme - Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear - How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear - How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear - A video series: Conversations on Quality https://linear.app/quality - Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app. Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Location: Europe Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We're looking for a Creative Producer to help bring Linear's creative work to life. You'll work closely with Linear's internal creative studio, the Magic team, to manage projects across brand, marketing, and product launches. In this role, you'll help keep our creative team focused and moving forward. From managing incoming requests and coordinating projects to tracking timelines and aligning stakeholders, you'll make sure great ideas turn into great work that ship on time. What you’ll do - Manage creative projects from initial brief through production and delivery, keeping timelines, deliverables, and stakeholders aligned - Own the intake and coordination of creative requests across teams, helping prioritize work and allocate resources effectively - Work closely with the Creative Director to plan projects, manage priorities, and keep the team's workload organized - Coordinate designers, engineers, copywriters, and external collaborators to ensure projects move forward smoothly - Work closely with stakeholders across Marketing, Product, and other teams to align on project goals, priorities, timelines, and deliverables - Maintain clear project documentation, timelines, and status updates, ensuring everyone has visibility into ongoing work - Identify potential blockers early, resolve dependencies, and continuously improve how the creative team operates What we’re looking for - 5+ years of experience in creative production, project management, or a similar role at a tech company or creative agency or in-house studio - Strong organizational skills and the ability to manage multiple projects and competing priorities - Excellent communication skills and confidence working with creative teams and cross-functional stakeholders - A proactive, self-directed approach with strong ownership and attention to detail - Good creative judgment and an appreciation for high-quality design and craftsmanship - Experience working with designers, developers, and other creative disciplines - Bonus: A background in design or hands-on experience with creative tools and workflows What we offer - Interesting and challenging work - Work-life balance - Competitive salary and equity - Employee-friendly equity terms (early exercise, extended exercise) - Stipend to set up your home office - Paid lunch and coffee during workdays - Work remotely, no commuting to the office - Paid co-working space/desk at an office - Health, dental, and vision insurance (US) - Regular team events and offsites - 5 weeks of paid vacation - 4 months of paid parental leave Learn more about Linear - A story about our mission: Read Me https://linear.app/readme - Scatter Brain chat with our CEO, Karri Saarinen: A better way to build software https://sarharibhakti.substack.com/p/a-better-way-to-build-software?utm_medium=web A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app. Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Location: North America; Europe Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We're looking for a Creative Producer to help bring Linear's creative work to life. You'll work closely with Linear's internal creative studio, the Magic team, to manage projects across brand, marketing, and product launches. In this role, you'll help keep our creative team focused and moving forward. From managing incoming requests and coordinating projects to tracking timelines and aligning stakeholders, you'll make sure great ideas turn into great work that ship on time. What you’ll do - Manage creative projects from initial brief through production and delivery, keeping timelines, deliverables, and stakeholders aligned - Own the intake and coordination of creative requests across teams, helping prioritize work and allocate resources effectively - Work closely with the Creative Director to plan projects, manage priorities, and keep the team's workload organized - Coordinate designers, engineers, copywriters, and external collaborators to ensure projects move forward smoothly - Work closely with stakeholders across Marketing, Product, and other teams to align on project goals, priorities, timelines, and deliverables - Maintain clear project documentation, timelines, and status updates, ensuring everyone has visibility into ongoing work - Identify potential blockers early, resolve dependencies, and continuously improve how the creative team operates What we’re looking for - 5+ years of experience in creative production, project management, or a similar role at a tech company or creative agency or in-house studio - Strong organizational skills and the ability to manage multiple projects and competing priorities - Excellent communication skills and confidence working with creative teams and cross-functional stakeholders - A proactive, self-directed approach with strong ownership and attention to detail - Good creative judgment and an appreciation for high-quality design and craftsmanship - Experience working with designers, developers, and other creative disciplines - Bonus: A background in design or hands-on experience with creative tools and workflows What we offer - Interesting and challenging work - Work-life balance - Competitive salary and equity - Employee-friendly equity terms (early exercise, extended exercise) - Stipend to set up your home office - Paid lunch and coffee during workdays - Work remotely, no commuting to the office - Paid co-working space/desk at an office - Health, dental, and vision insurance (US) - Regular team events and offsites - 5 weeks of paid vacation - 4 months of paid parental leave Learn more about Linear - A story about our mission: Read Me https://linear.app/readme - Scatter Brain chat with our CEO, Karri Saarinen: A better way to build software https://sarharibhakti.substack.com/p/a-better-way-to-build-software?utm_medium=web A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app. Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Location: MX - Mexico City, Mexico Scopely is looking for a Product Marketing Manager, Live Events, to join our Pokémon GO! Team in Mexico City on a hybrid basis, working 3 days a week from the hub. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. What You Will Do In this role, you’ll lead product marketing for our global portfolio of real-world Pokémon GO experiences, from major tentpole events to scaled live event programs. You will combine strategic thinking, creative marketing, cross-functional leadership, and an AI-forward mindset to shape the positioning, branding, and market launch of Pokémon GO live events. You will translate product, player, and business priorities into compelling reasons for Trainers to participate both in-game and in the real world, while using advanced AI tools to accelerate insights, planning, creative exploration, and execution. Own the end-to-end product marketing strategy for assigned Pokémon GO live events, defining objectives, audiences, positioning, marketing approach, and go-to-market plans that support player and business goals Partner with Production, Game Design, Product Management, and other cross-functional leaders to help shape event concepts and connect the in-game and real-world experience. Ensure marketing reflects the full event experience and communicates player value clearly across physical and digital touchpoints Translate event concepts, gameplay, player insights, and regional context into clear positioning, value propositions, campaign narratives, naming and messaging frameworks, and player-facing communications. Develop creative briefs and partner with internal creative teams, agencies, regional teams, and external partners to bring campaign concepts and assets to life Build global marketing plans across web, social, CRM/direct marketing, community, PR, creators, platform partnerships, paid media, and regional channels, enabling local adaptation based on player behavior, cultural insights, market opportunities, and on-the-ground expertise Coordinate stakeholders across functions and regions, including brand, licensing, and external partners, to align on positioning, branding, creative, communications, approvals, milestones, deliverables, dependencies, and launch readiness. Identify risks and trade-offs and keep complex event marketing work moving from concept through post-event learning Establish KPIs and success criteria upfront, partner with Analytics and cross-functional teams to evaluate performance, and turn event and campaign learnings into recommendations for future programs. Help direct creative resources, agency support, channel investment, and marketing budgets toward the highest-impact player and business opportunities Use leading AI capabilities to accelerate insight synthesis, strategic planning, campaign ideation, localization support, project workflows, quality control, and performance analysis. Build repeatable AI-enabled processes that improve speed and quality while applying strong judgment around accuracy, confidentiality, IP, brand standards, and human review Champion the Trainer perspective by bringing a deep understanding of players, live event attendees, community sentiment, and participation barriers into event concepting and marketing decisions What We’re Looking For 5+ years of experience in product marketing, consumer marketing, integrated marketing, live events marketing, entertainment marketing, or related disciplines, with experience developing and executing go-to-market strategies for consumer products, experiences, or live-service businesses Demonstrated ability to lead complex cross-functional initiatives involving Product, Creative, Marketing, Production, regional teams, and external partners. Strong project management and organizational skills, with the ability to influence without direct authority, navigate trade-offs, and manage overlapping timelines Strong understanding of positioning, messaging, audience segmentation, campaign strategy, brand development, and integrated marketing, with the ability to move comfortably from high-level strategy into hands-on execution Experience using player, product, campaign, and/or event data to identify opportunities, establish success metrics, measure performance, and inform future strategy Advanced fluency with AI-powered tools and a demonstrated ability to apply them meaningfully to marketing strategy and execution, build efficient workflows, critically evaluate outputs, and use AI responsibly in a brand- and partner-sensitive environment Excellent written, verbal, and presentation skills, with the ability to create clarity, drive alignment, and communicate recommendations to senior stakeholders and external partners in a global business Strong English language skills are required for this role, as we have a highly diverse and global business Strong project management and organizational skills, with the ability to operate effectively across overlapping event timelines in a fast-moving live-service environment Collaborative working style and demonstrated ability to influence without direct authority, navigate trade-offs, and work effectively across tightly integrated cross-functional teams Bachelor’s degree or equivalent practical experience Bonus Points Experience marketing large-scale live events, experiential programs, location-based entertainment, or other real-world consumer experiences, including campaigns that connect digital product experiences with in-person activations Experience marketing mobile or free-to-play games, or working on a live-service product with frequent content and event cadence Experience developing marketing strategies with global and regional teams across multiple markets and cultures Experience building or scaling AI-enabled marketing workflows, experimentation frameworks, knowledge systems, or creative processes that improved team speed, decision quality, or campaign effectiveness Experience partnering directly with Product Management, Game Design, Production, and/or live event teams, particularly within major entertainment or licensed IP environments with complex approval processes Understanding of Pokémon GO, its community, and the broader Pokémon franchise Experience working with Japanese business partners or proficiency in Japanese At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment. About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Manager, Technical, you will own and be responsible for building a world class support experience for Anthropic's customers and the Product Support team. You will partner with Product Support Operations, AI Support, Billing, Fraud, and Product Engineering teams to build the systems that decide how Anthropic's users get unblocked when something goes wrong, and how what they report turns into product fixes, in partnership with the product teams that own the experience. Claude will be the primary operator of that support experience. Partner with Product Support Operations, AI Support, and product engineering teams to own the systems behind the support experience end to end: the path from a recurring support driver to a shipped product fix, the Claude-based AI support layer that handles most inbound volume, and the tooling that helps human agents resolve what’s left quickly and accurately. . Your north star is fewer support cases per user, and whole categories of cases eliminated, even as the product grows. The best outcome is a case that never gets opened because the product problem behind it was found and fixed. Everything in the support experience is in scope. You decide where to start. You'll define the end-to-end experience Claude delivers: diagnosing a billing failure, resolving it or escalating it, recognizing when the same failure is showing up across many customers, filing the bug with repro steps and a proposed fix, getting that to the engineering team that owns the driver, following up with the customer to confirm the issue was actually resolved, and confirming the category actually goes away once the fix ships. You will define and own the strategy and roadmap for the support-to-product feedback loop, including the escalation paths for billing, fraud, and high-visibility cases, and the metrics that show whether contact rate is falling. Responsibilities Deeply understand the needs of Product Support Operations, AI Support, Billing, Fraud, and the product engineering teams that own support drivers, from specialists handling enterprise escalations to engineers who need a support case turned into a reproducible bug they can fix. Define and iterate on the support-to-product loop: how a case is classified, how recurring drivers are surfaced in near real time with case examples and recommended fixes, how each driver gets a named owner, and how we confirm the fix decreased case volume. Own the metrics behind it:  inbound case volume by driver, drivers fixed at the root, and time from first case to shipped fix, alongside the response-time and CSAT targets Product Support Operations already runs on. Own the customer's experience of getting unblocked: how quickly a user reaches a resolution and how little friction they hit on the way, whether Claude resolves the case or hands it to a specialist. Minimize the blast radius of novel issues. New models and product changes will keep creating new drivers no one can predict; catch each one at its first reports, assess impact, and get the fix prioritized while the affected group is still small. Partner with engineering and data science to build the systems that scale with Anthropic’s growth: Claude as the first responder, the data pipeline behind driver detection, and the tooling that lets Claude hand a diagnosed case to the right team. Drive product strategy and roadmap for the in-house Claude support layer, including what Claude resolves on its own, what it escalates and to whom, and how far it goes toward filing and fixing the underlying product issue itself. Own the trade-off framework between intake reduction, response time, cost, and quality, making transparent prioritization decisions about which drivers get fixed first and communicating them clearly to Product Support and senior leadership. Build conviction about what support looks like when Claude is the primary operator, and translate that into a roadmap that gets Anthropic there ahead of the volume curve. You may be a good fit if you have 7+ years of product management experience, with deep exposure to support systems, customer operations tooling, billing or payments, or internal platforms that serve operations teams Experience taking technical platform products from infancy to scale: you've built something from the ground up and grown it to serve demanding internal or external engineering customers Track record of building products that balance the needs of multiple personas, and of making prioritization trade-offs between them and communicating them clearly Ability to internalize complex technical systems (case routing, billing and payments flows, LLM-based agents, data pipelines) and translate that understanding into a comprehensive product vision Fluent across functions: you're equally credible reading a failed-payment trace with engineers, walking a specialist through why a driver got deprioritized, and explaining intake trends to leadership A strong thesis on how AI changes support: you've thought deeply about what happens when the agent that answers the case can also diagnose, file, and fix what caused it, and you want to build that Experience scaling an LLM-based product or experience from prototype to real volume, and a clear view of what breaks on the way: quality drift, cost, latency, and user trust Scrappy and resourceful: you do what it takes to get things done in a fast-moving environment Strong candidates may have: Built or scaled the systems behind a high-volume support operation for consumer or developer products: case data pipelines, driver analytics, or LLM-based support agents. Shipped an LLM-based support or operations agent in production and understand the trust, escalation, and quality-measurement problems that come with it. Defined and operationalized contact-rate or case-deflection metrics, and a point of view on how those metrics change when the fix ships in the product instead of the help center. Scaled through hypergrowth in support-heavy environments (consumer subscriptions, developer platforms, or fintech). Experience getting product and engineering teams to own support drivers, with proven evidence of driving ownership through clear evidence and product quality. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $385,000 — $460,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: North America Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Field marketing at Linear is just getting started. Its job is to put us in front of the right people in the right room: executive dinners, conferences, partner events, and programs built with our Customer team around named accounts. We're hiring our first Field Marketing Manager to take that motion from strategy to execution. You'll own the executive dinner calendar across cities, decide which third-party events and partner programs are worth our time, and build the invitations and follow-up that help our sellers turn a good evening into a real conversation. This is a hands-on role. You'll tap your venue and vendor network, build the run of show for each program, and be on site to run it. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the United States, with San Francisco or New York preferred. You can work from anywhere within the US. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. This role involves frequent travel for events, including evenings. What you’ll do - Own the executive dinner calendar across cities: pick the city, the venue, the date, and the theme for each dinner - Build each guest list with our Customer team, equip sellers with invitation sequences, and track RSVPs so every seat goes to someone worth having there - Manage venues and vendors, negotiate menus and minimums, and keep per-dinner spend, contracts, and travel logistics within budget - Brief our hosts and executives on who's attending and what we want to learn, be on site to run the night, and hand follow-ups to Sales afterward - Evaluate conferences and sponsorship offers by audience quality, account coverage, and expected return, then plan how we show up: booth or no booth, side dinners, customer meetings, and speaking slots - Co-host dinners, workshops, and meetups with partners, and agree up front on guest lists, costs, and who follows up - Sit with Sales each quarter to pick target accounts, build lightweight formats an AE can request for a key account, and report on attendance, meetings held, pipeline influenced, and feedback from attendees and account owners What we’re looking for - 3+ years in field marketing, event marketing, or B2B events, ideally at a software company. Experience in developer tools, SaaS, or another technical product is a plus - A track record of running dinners, roundtables, or other small-format events end to end, plus experience planning around conferences: sponsorships, side events, and customer meetings - Experience working next to Sales. You know how to build a target account list, get an AE to care about an event, and tell them afterward what happened - Strong project management. You can run several cities and events at once without dropping details - Comfort with budgets, vendor contracts, and a spreadsheet. Hands-on time with HubSpot and event attribution is a plus - Clear writing and an easy way with senior guests, hosts, and partners. Experience marketing to engineering and product leaders is a bonus - Experience building an event series from the ground up, including a playbook someone else could run - Willingness to travel often, including evenings What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms including early exercise in the US and extended exercise windows - Daily meal and coffee stipend on every workday - Paid co-working space or desk - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites - Remote-first with no required commute Compensation For US-based candidates, the expected cash compensation range for this role is $144,000—$179,500. For sales roles, this range represents on-target earnings (OTE), including base salary and variable compensation; for all other roles, it represents base salary. Final compensation is determined based on job-related knowledge, skills, and experience. For sales roles, actual earnings vary based on sales performance. Equity is a meaningful part of all offers at Linear. Learn how we think and work - A story about our mission: Read Me https://linear.app/readme - How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear - Our CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth https://www.youtube.com/watch?v=4vqDYkuzbSM - Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear - A video series: Conversations on Quality https://linear.app/quality - Read about our recent Series C Fundraise https://linear.app/now/building-our-way and Giving our team liquidity https://linear.app/now/giving-our-team-liquidity-through-linear-s-first-tender-offer A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app. Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken is on a mission to build the most trusted bridge between crypto and traditional finance. The Financial Systems Engineering team connects activity across products, payments, banking, and digital assets to the data, ledgers, controls, and applications Finance relies on. Our engineers bring expertise in data engineering, complex transaction flows, financial systems, and reconciliation. We partner with Treasury, Accounting, Tax, FP&A, Product, Risk, Security, Compliance, and platform engineering to make financial data reliable, explainable, and auditable. THE OPPORTUNITY - Report to the CFO and lead the engineering vision for Kraken’s financial systems, translating Finance priorities into a clear technical strategy and delivery roadmap - Assess the current landscape, including fragmented data, processes, and technical debt. Define a target architecture and phased transformation plan based on evidence, business needs, and sound engineering judgment - Lead, coach, and grow a team of specialists across financial systems, data engineering, integrations, and ledger-related services. Establish clear ownership and develop technical leaders - Set standards for the completeness, quality, lineage, and ownership of financial data, from source events through transaction and balance records, reconciliation, accounting, and reporting - Contribute to architecture decisions for ledgers, subledgers, financial data models, APIs, and integrations across fiat and crypto activity. Determine what should be standardized and where distinct product flows need governed treatment - Partner with Accounting and Treasury to improve account and legal entity attribution, financial controls, reconciliation, exception handling, and the traceability of records across internal and external systems - Lead modernization and migration without disrupting close, reporting, fund movements, or other critical Finance operations. Define validation checkpoints and criteria for retiring legacy processes and systems - Establish end-to-end testing, documentation, observability, release controls, and incident response practices that account for the financial impact of upstream changes - Partner with Product, platform engineering, Risk, Security, Compliance, Tax, and Legal on system boundaries, access controls, resilience, regulatory needs, and auditability - Evaluate build, buy, and integration options; review consequential designs; and communicate architectural decisions, sequencing, risks, and tradeoffs clearly to Finance and Engineering leaders WHAT YOU WILL TACKLE FIRST In your first year, you’ll build the foundations for a more reliable, scalable Finance architecture: - Move key reconciliations from a monthly to a daily cadence, with clear ownership and a process for resolving exceptions - Reduce the time needed to find the root cause of reconciliation breaks from weeks to days - Map and validate the source tables and transformations that actually feed financial statements, establishing lineage and ownership - Complete the UAT data lake connections needed to test financial data flows end to end before changes reach production WHAT YOU BRING - Significant software engineering and technical leadership experience, including leading experienced teams through complex financial systems or data architecture change - A strong track record of hiring, coaching, and developing specialists while creating clear ownership, high engineering standards, and effective cross-functional partnerships - Deep understanding of ledgers, subledgers, double-entry concepts, reconciliation, settlement, and the path from an operational event to an auditable financial record - Experience with crypto or digital asset infrastructure and the challenges of connecting on-chain activity, internal balances, custody or wallet flows, and traditional financial systems - Strong technical judgment in distributed systems, data engineering, APIs, event-driven processing, and integrations across complex platforms - Experience defining a target architecture and delivering a transformation roadmap across fragmented or legacy systems while sustaining production reliability - Experience designing for data completeness, accuracy, lineage, reconciliation, access control, and auditability - Sound judgment in production operations, including incident response, monitoring, debugging, change management, and reliability improvements - Ability to partner with senior Finance and Engineering leaders and translate financial, operational, and control needs into a practical engineering roadmap - Ability to lead experts and make informed architecture decisions without needing to be the deepest specialist in every domain; clear communication of priorities and tradeoffs to executives and technical teams - Experience with Rust, TypeScript/Node.js, or Python; finance applications such as NetSuite, Kyriba, or BlackLine; and SOX or SOC control environments is valuable Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: London, England Workplace: hybrid About us Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?   We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.   Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally Our culture We build trusted products that help people access and discover economic opportunities.   We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.   We’re a global team building products people can actually use, turning complex technology into something simple and reliable.   We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.   About the role   We’re looking for a VP, Compliance to lead our compliance function across Aave Labs and provide strategic compliance leadership across our global business, spanning both our regulated entities and the wider unregulated parts of the Group. This is a senior leadership role with broad responsibility across the Group, partnering closely with executive leadership, Legal, Product, Engineering, Operations, Finance and other teams to ensure we continue to grow and innovate within a strong and scalable compliance framework. The role will provide Group-wide oversight of compliance and regulatory risk, while recognising that the nature and intensity of regulatory obligations will differ across our businesses, products and entities. You’ll oversee compliance across our products, entities and markets, including regulated parts of the business, while acting as a trusted advisor to senior leadership and relevant Boards. You’ll be expected to combine deep regulatory expertise with strong commercial judgement, helping the business navigate complex questions, launch new products, enter new markets and manage regulatory risk without losing sight of how the business operates This is a role for someone comfortable moving between strategy and execution, from advising leadership on emerging regulatory issues, and assessing where regulatory boundaries apply across new and existing activities, to working directly with teams to solve complex compliance challenges. Given the role’s responsibilities across our regulated businesses, you’ll also be expected to hold relevant individual regulatory roles and approvals. How you can make an impact: Lead the Group compliance strategy and framework across our products, entities and jurisdictions, covering both regulated and unregulated activities and ensuring requirements and controls are appropriately calibrated to the nature and regulatory status of each business Oversee the compliance frameworks of the Group’s regulated entities, ensuring they continue to meet applicable regulatory obligations, while providing proportionate compliance oversight and advice across the wider unregulated business Act as a trusted advisor to executive leadership and relevant Boards on compliance, regulatory risk and emerging issues, providing clear, pragmatic and commercially minded guidance Partner closely with Product, Engineering, Operations, Legal and Commercial teams to embed regulatory requirements into new products, features, partnerships and customer journeys from an early stage Lead the assessment of regulatory implications associated with new products, markets, business models and strategic initiatives, developing practical approaches that enable the business to execute responsibly Own and continuously develop the Group compliance programme, including policies, risk assessments, monitoring and testing, regulatory reporting, governance, remediation and management information Oversee financial crime compliance across the Group, ensuring effective and proportionate frameworks for AML/CTF, sanctions, customer risk, transaction monitoring, suspicious activity reporting and other relevant financial crime risks Maintain effective regulatory relationships and lead engagement with regulators, including regulatory applications, examinations, information requests and remediation programmes where required Monitor regulatory developments across our key markets and translate changes into clear implications, priorities and actions for the business Provide clear and effective compliance reporting to executive leadership and relevant Boards, ensuring key risks, trends and areas requiring attention are understood Let's connect if: You have 12+ years of experience in Compliance, Financial Crime, Regulatory or related functions within regulated financial services, fintech, payments or crypto, including significant experience in senior leadership roles You have operated at Group or enterprise level with responsibility spanning multiple products, business lines, regulated entities or jurisdictions You have advised executive leadership and Boards on complex compliance and regulatory matters and are comfortable challenging senior stakeholders when required You have significant experience engaging directly with financial services regulators and understand how to manage regulatory relationships effectively You have strong knowledge of regulatory frameworks relevant to payments, cryptoassets and digital financial services, ideally across the UK, EU and US You have experience supporting product development and understand how to translate regulatory requirements into practical solutions without unnecessarily slowing down innovation You’re able to operate strategically while remaining close enough to the detail to work through complex or high-risk matters when required You have experience building and scaling compliance programmes, teams and infrastructure within a growing international organisation You’re comfortable operating in a fast-paced environment where regulation and business priorities evolve quickly and where there may not always be an established playbook You are able to satisfy applicable FCA fitness and propriety requirements and are comfortable holding individual regulatory responsibilities in respect of our UK regulated businesses, including registration as an EMD and MLR Individual. Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!   Equal opportunities statement:   Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.

Location: New York, New York, United States; San Francisco, California, United States At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. In our hybrid early career program, you’ll be paired with a tenured Affirmer and have an opportunity to collaborate in-person 3 days a week out of our New York City, or San Francisco offices. You'll experience the best of both worlds: the in-office experience and remote work. After the one-year, you can remain hybrid, go remote, or stay in an office. Opportunities are available across different tech stacks and teams so that you can find a perfect fit to launch your career with Affirm! About the Risk & Analytics Team: The Risk & Analytics (R&A) team makes crucial decisions that direct Affirm’s business strategy. We partner with Machine Learning, Product, Engineering, Capital Markets, and Commercial teams to grow Affirm responsibly by optimizing approval, conversion, losses, and profitability. Operating across the entire customer and merchant lifecycle, we tackle a diverse array of challenges from optimizing checkout conversion and mitigating fraud risk, to building scalable data foundations and enabling international growth. We analyze performance not just to report on it, but to determine where to invest resources for maximum impact through building tools, scalable data infrastructure, and analytical frameworks. We improve the analytics experience across Affirm by streamlining workflows and fostering a culture of learning and documentation. By taking ownership of the entire analytical lifecycle, from initial question to final business decision, we turn complex data and systems into clear, actionable signals that ensure Affirm grows efficiently and intelligently. Our Teams (Where You Might Sit): We are hiring multiple Early Career Analyst roles across Affirm's Risk & Analytics organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across R&A. If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process. Potential team placements include: Point of Sale (POS): Optimize merchant and checkout performance to improve conversion, approvals, and unit economics across the purchase funnel. Direct to Consumer (DTC) / Card: Drive engagement, repeat usage, and lifecycle health across Affirm's app, web, and card experiences. Fraud: Prevent and reduce fraud losses across the customer journey while maintaining a frictionless user experience. Core Analytics: Build the quantitative research, machine learning models,  performance monitoring, and scalable data foundations that enable fast, economically sound decisions. Servicing and Payments: Enhance the post-origination customer experience by analyzing repayment behavior, collections strategies, and operational efficiency. International Expansion: Build the measurement and decision foundations needed to sustainably launch and scale Affirm in new global markets. About the Role As an Early Career Analyst in Affirm's Risk & Analytics organization, you will join one of several analytical teams working across the customer and merchant lifecycle. While the specific problems you tackle will depend on your eventual team placement, all Analyst I roles share a common foundation: using data to understand business performance, identify opportunities, and help Affirm make better decisions. You will learn the fundamentals of consumer lending while executing scoped analytical work under the guidance of senior analysts and managers. You will leverage SQL, Python, and modern analytical tools to help optimize business strategies, monitor performance, and turn complex data into actionable insights. You are a thoughtful, driven individual eager to build a strong technical foundation, learn how to navigate exogenous market changes, and integrate modern AI tooling to solve hard problems efficiently. What You Will Do Derive Insights & Support Strategy: Leverage data analytics to uncover insights that help optimize product, risk, or growth strategies across geographies. Monitor Portfolio Health: Assist in tracking performance metrics, user behavior, and macroeconomic trends that impact business outcomes, flagging risks and anomalies to senior team members. Technical Execution: Write clean, working SQL and Python to build scalable reporting and partner with Engineering to support the deployment of machine learning and risk models. Cross-Functional Collaboration: Work closely with Product, Legal, and Compliance to understand evolving consumer lending regulations and market requirements, assisting in translating them into foundational data models and operational policies. Drive Launch Alignment: Support cross-functional discussions to ensure new product launches and market entries align with our operational capabilities and risk appetite. AI Fluency & Efficiency: Integrate AI tools (Cursor, Claude Code, copilots) into your daily workflows to accelerate data mining and routine tasks, holding the line on verifying outputs. What We Look For Currently pursuing a Bachelor’s degree or higher with an expectation that you will complete your most recent full-time degree program by August 2027 or earlier; relevant internships or prior experience in the consumer lending, fintech, or broader financial services industry are highly valued. Degree in Data Science, Computer Science, Engineering, Economics, Statistics, Math or a related quantitative field preferred. Working knowledge of SQL, Python, or other scripting languages. Familiarity with data mining, data visualization, and foundational statistical modeling. Basic understanding or deep curiosity about consumer lending regulations, fair lending principles, and how machine learning techniques apply to real-world business problems. Exceptional communication skills, humility, and the ability to collaborate effectively. Pay Grade - I Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). USA base pay (CA or NY) per year: $115,000 Please note that visa sponsorship is not available for this position. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. 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Location: Almaty, Kazakhstan Workplace: OnSite Almaty, Kazakhstan · Growth Engineering WHY THIS ROLE EXISTS Higgsfield's Growth team runs on an internal platform. We need a Business Engineer to turn operational bottlenecks into software, from the data model and API to the screens the team uses every day. You own features through launch, adoption and production support. WHAT YOU'LL ACTUALLY DO - Turn growth team problems into useful features. Define a small first release and build it across backend and frontend. - Own database schemas, query performance and safe migrations on a live database. - Build third-party integrations that handle API quotas, rate limits, retries and webhooks. - Make payment and messaging workflows safe to retry, without duplicate payouts or sends, and keep an audit trail. - Ship LLM features and measure quality, latency and cost per result. - Own environments, releases, monitoring, security and access. Share on-call responsibility. - Define success metrics, track adoption after launch and improve what you ship. MUST-HAVES - Production experience. You've built and operated backend systems and can explain your decisions, personal contribution and results. - Strong Python and full-stack delivery. You build backend services and React screens when a feature needs them. - Deep PostgreSQL knowledge. Data modeling, query plans, indexes, transactions, locking and migrations on live databases. - API security. Authentication, object-level authorization and role isolation. You prevent IDOR on reads and writes and test access as different users. - Hands-on operations. Linux, containers, CI/CD, monitoring and debugging production from logs. You can run what you build. - High agency and ownership. You find worthwhile problems, remove blockers and follow through without waiting for assignments. - Low ego. You welcome direct feedback, admit mistakes and change your mind with evidence. - Energy for an intense pace. The team ships daily, priorities shift and urgent production issues can need you outside regular hours. OUR TECH STACK - Languages: Python and TypeScript. - Backend: Python and Node.js services, REST APIs, background workers and scheduled jobs. - Frontend: React with server-side rendering. - Data: PostgreSQL and S3-compatible object storage. - Infrastructure: Linux, Docker and GitHub Actions CI/CD. - AI: LLM APIs from major providers. - Quality: Static typing, linters and automated tests in both languages. Bonus experience: Influencer marketing, affiliate programs or creator payouts; large-scale YouTube data within API quotas; email outreach and deliverability; LLM evaluations, prompt regression sets and cost tracking. INTERVIEW PROCESS 1. Recruiter screen: role expectations, logistics and fit. 2. Technical interview: a difficult system you shipped, what you personally decided and built, and how your work made the team more capable without leaving it dependent on you. 3. Practical task: a real problem from our backlog, under NDA. You design the data model and API, write the core of it and explain your trade-offs. 4. Product interview: turn a growth team problem into a small first release, decide what to leave out and explain how feedback would change it. 5. Offer. WHAT WE OFFER Competitive base in USD, equity, relocation support, and ownership of the systems Higgsfield's growth runs on.

Location: Europe - Remote About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. About the Role Bybit EU is looking for the Head for Commercial / Business Development to lead our European commercial strategy, market expansion and revenue growth across regulated digital asset and financial services. Reporting directly to the EU Group CEO , you will lead the European commercial organisation, including Country Managers and their respective in-country Business Development, KOL, VIP Relationship Management and Community teams. You will work closely with Marketing, Product, Operations, Compliance and global Commercial teams to drive growth across European markets. Key Responsibilities Commercial Strategy & Growth Define and execute the European commercial strategy aligned with business objectives, market opportunities and regulatory requirements. Own commercial targets, revenue growth, trading volumes, customer acquisition and market expansion. Identify strategic growth opportunities across retail, active trader, VIP and institutional customer segments. Drive commercial performance through market-specific strategies, resource allocation and measurable KPIs. Country Management & Market Expansion Lead the European Country Management function, ensuring effective execution of commercial strategies across priority markets. Define country-specific business plans, growth targets and market development priorities. Oversee in-country commercial activities, including business development, partnerships, KOL engagement, VIP relationships and community management. Monitor country performance, competitive positioning and market opportunities to optimise commercial results. Business Development & Partnerships Drive business development initiatives to expand Bybit EU's customer base, trading activity and market presence. Develop strategic commercial partnerships with relevant fintech, crypto, trading and financial services ecosystems. Identify new distribution opportunities, customer segments and revenue streams. Collaborate with Product and Marketing to develop market-relevant propositions and commercial campaigns. KOL, Affiliate & Community Development Lead European KOL, affiliate and community engagement strategies in collaboration with Marketing. Build and maintain relationships with key influencers, trading communities and ecosystem partners. Drive customer acquisition, engagement and trading activity through effective partner and community programmes. Establish commercial performance targets, partnership frameworks and ROI measurement. VIP & Key Account Management Lead VIP Relationship Management across European markets, focusing on high-value traders and strategic customers. Develop customer acquisition, retention and relationship strategies for VIP, professional and institutional segments. Drive trading activity, customer loyalty and revenue growth through personalised relationship management. Partner with Product, Trading and Customer Services to deliver competitive propositions and exceptional client experiences. Commercial Performance & Governance Own commercial budgets, sales forecasts, revenue reporting and performance management across European markets. Establish KPIs covering customer acquisition, activation, trading volumes, retention, revenue and commercial efficiency. Ensure commercial activities, partnerships and customer engagement comply with applicable European regulatory requirements. Partner with Compliance, Risk and Legal to maintain appropriate governance over commercial activities and customer relationships. Leadership & Collaboration Build and lead a high-performing European commercial organisation, including Country Managers, Business Development, KOL, VIP Relationship Management and Community teams. Set clear objectives, performance targets and accountability across country and commercial functions. Act as a key member of the European executive leadership team, contributing to business strategy and sustainable growth. Collaborate with global and local stakeholders to align commercial initiatives with European market needs and regulatory requirements. What We're Looking For 15+ years of relevant experience in commercial leadership, business development, sales or market expansion, including significant executive experience in crypto, fintech, trading, brokerage or financial services. Proven experience leading multi-country commercial organisations and delivering sustainable revenue growth across European markets. Strong understanding of crypto trading, digital assets, derivatives and financial services customer segments. Demonstrated experience managing Country Managers, business development teams and international commercial operations. Strong experience developing KOL, affiliate, community and strategic partnership networks within the crypto or trading ecosystem. Proven track record in VIP relationship management, key account development and high-value customer acquisition and retention. Strong commercial and analytical mindset with experience managing revenue, trading volumes, customer acquisition, retention and profitability metrics. Experience developing market entry strategies, commercial partnerships and country-specific growth plans. Strong understanding of European markets, regulatory requirements and customer engagement within regulated financial services environments. Proven ability to build high-performing international teams and manage complex stakeholder relationships. Excellent strategic thinking, negotiation, leadership, communication and stakeholder management skills. Fluent English; additional European languages are an advantage Bachelor's or Master's degree in Business Administration, Economics, Finance, Marketing, Management or a related field; equivalent relevant professional experience will also be considered. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Remote ABOUT THE OPPORTUNITY LILT is building speech and language datasets for AI in five languages: Balochi, Guarani, Luxembourgish, Turkmen and Uyghur. We are looking for Community Leads who are active in these language communities to help connect speakers with paid recording and transcription work. A Community Lead is someone the community already knows and trusts. You might run a cultural society or academy, teach the language, edit a publication, host a radio show, or manage an online group. WHAT YOU'LL DO - Share LILT opportunities with speakers in your community - Refer speakers through the Community Lead referral form - Be our point of contact for questions from your community - Take on paid recording or transcription work yourself, if you want to (optional) HOW YOU EARN - A referral bonus for each speaker you refer who completes approved work - A growth bonus once 10 of your referrals are active - Full payment details are in the Community Lead agreement you receive once approved WHO WE'RE LOOKING FOR - Fluent speaker of Balochi, Guarani, Luxembourgish, Turkmen or Uyghur - A recognized role in your language community, such as society or academy head, teacher, editor, radio host or group admin - Good working English to communicate with our team - Comfortable sharing posts and answering questions from people in your community HOW IT WORKS Community Lead is by invitation. After you apply: 1 - We review your application 2 - You have a short call with our Talent team, including a check of your role or organization 3 - You sign the Community Lead agreement 4 - You start referring speakers through the Community Lead form WHAT TO CONSIDER BEFORE APPLYING - This is an independent contractor role paid on results. Payments depend on approved work by the speakers you refer. There are no benefits and earnings are not guaranteed. - Please tell us about your role. If you work for a government or public institution, follow your employer's rules on outside paid work. - Everyone you refer must be 18 or older. - Participation is voluntary. We do not publish a list of Community Leads. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a contractor, you are responsible for your own tax obligations. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Technical Account Manager 3 About the job This position is needed to be the designated technical support engineering contact for our strategic customers. As a designated technical contact you will work with our customers to resolve complex technical problems. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide valuable contributions through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. Responsibilities In this role, you’ll: Be enthusiastic for interacting and collaborating with other groups within Twilio in your search for the solutions our customers need Collaborate with customers’ developers to troubleshoot use of the Twilio helper libraries Possess strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams Partner with our customers' and their developers, architects, and support personnel to tackle complex problems with potentially very costly and far-reaching consequences Work collaboratively with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs Understand customer trends, analyze patterns, drive betterments and report what you observe to the management team in order to better improve our support process is a key part of the role Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 4+ years of proven experience Twilio Messaging and or Voice experience Good knowledge of RESTful technology, previous work with APIs and ability to understand and solve issues with cloud solutions. Skilled in solving network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries. Enthusiasm for interacting and collaborating with other groups within Twilio in your search for the solutions our customers need Desired: Development experience in Javascript, VOIP / SIP Applications, WebRTC Twilio Messaging certification Twilio Voice Certification Twilio Email Certification Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.