Вакансии

Location: London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We're building a new function at Fin: AI Product Management. For over a decade, Fin has invested in in-house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we’re expanding this team with product managers who will define the future of Fin AI platform and AI agent. As a Staff AI Product Manager, you’ll shape the vision, strategy, and roadmap for core AI systems that power Fin and Fin's AI features. You’ll work at the intersection of advanced AI research, cutting-edge product development, and real customer problems, helping us build world-class AI products that deliver meaningful business impact. This is a high-ownership role for a technical, customer-obsessed PM who thrives in fast-moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences. What will I be doing? Lead a major part of our AI product surface. You’ll own an important area of Fin's AI platform or AI agent and be accountable for its vision, strategy, and impact. Deeply understand customers, the business, and the technology. You’ll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You’ll use this understanding to make high-quality decisions and build a compelling roadmap. Work side-by-side with a world-class AI team. You’ll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you’ll explore new ideas, assess feasibility, evaluate trade-offs, and turn advanced AI capabilities into high-value product experiences. Ship ambitious, high-quality AI product. You’ll take AI concepts from early exploration through to production launches. You’ll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful. Collaborate across the company. You’ll work closely with our core product org to integrate AI across the Fin platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact. Lead through clarity, ownership, and momentum. You’ll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes. What skills do I need? Strong AI and technical fluency. You’ve built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade-offs with technical partners. You’re comfortable working autonomously in complex technical spaces. Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences. Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team. Ability to build world-class product. You collaborate deeply with engineering and design to ship high-quality software. You know how to test, measure, and iterate on AI systems and user-facing AI features. You care deeply about safety, reliability, and delivering customer value. Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you. Why you'll love it here You’ll work with an experienced AI team that has been shipping AI long before it was mainstream. You’ll have real autonomy, real impact, and real responsibility. You’ll help build the next generation of customer service through the power of AI. You’ll help shape the future of AI PM craft at Fin. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Hong Kong Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: Hong Kong Type: Full Time Reports to: Head of Product Management, New Products The Role As the Senior Product Development Manager for New Products, you will lead end‑to‑end development of soft and hard goods from concept through mass production and post‑launch refinement. You will translate business objectives and customer insights into clear requirements, align teams on scope, schedule, quality, and cost, and drive execution across industrial design, materials, packaging, testing, compliance, and supply chain. You will be the primary interface to external partners and factories, protecting design intent and manufacturability, ensuring regulatory readiness, and proactively managing risks, budgets, and change control. Success is measured by on‑time delivery to quality and cost targets, smooth scale‑up, and crisp communication of status, trade‑offs, and decisions. What You'll Do Own multiple soft and hard goods programs end‑to‑end, delivering to scope, schedule, quality, and cost. Translate product requirements into clear specs with design and engineering; protect design intent while ensuring manufacturability. Drive with cross functional team for DFx across plastics, textiles, and mixed‑material assemblies, including part design, tolerances, surface finishes, seams, trims, and assembly. Lead prototyping through production readiness: lab dips/strike‑offs, T0/T1, golden samples, tooling, sampling, and approvals. Source, evaluate, and onboard vendors and manufacturing partners; manage performance on cosmetic quality, yield, throughput, and cost. Work with packaging team to coordinate packaging from dielines and artwork to structural validation, transit tests, and retail compliance. Plan and execute validation and reliability: fit/function, abuse and sharp‑edge, seam and pull tests, colorfastness, and process capability. Work with compliance team to manage safety and regulatory approvals for toys and consumer goods and define pre‑compliance strategies. Establish QA/QC with AQL sampling, in‑process controls, and final inspections; drive CAPA with vendors. Maintain program dashboards and cadences with clear updates, dependencies, risks, and trade‑offs for stakeholders. Must Have 10+ years in program or product development delivering soft and hard goods at scale. Strong grasp of ME, CMF, and DFx with manufacturing processes such as injection/blow molding, extrusion, die‑cutting, sewing, heat sealing, printing, and assembly. Background spanning textiles and plastics, color management, printing methods, packaging materials, and surface treatments. Demonstrated experience with packaging engineering and transit testing, and with QA/QC in factory environments. Fluency with project tools and artifacts, including schedules, timeline views, risk registers, dashboards, BOMs, and change orders. Excellent communication and stakeholder management; able to drive alignment across design, operations, sourcing, and vendors. Fluency in English and Mandarin. Nice to Have PMP or comparable program management certification. Hands‑on experience with toy and consumer‑goods safety and regulatory labs. Rapid prototyping fluency across soft and hard goods, with tight iteration cycles. Strong supplier development chops: vendor scorecards, QBRs, corrective action leadership, and dual‑sourcing strategy Contract and commercial negotiation experience with suppliers on cost, MOQs, tooling amortization, and SLAs Experience with sustainability initiatives such as recycled content, packaging minimization, and eco‑labeling claims. Travel, and Time zones Travel: International travel to factories and labs as needed Timezone: Will collaborate across timezones with our global teams We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: Tokyo Via is on a mission to build modern public transportation networks that expand access to jobs, healthcare, and education. Our technology powers hundreds of transit systems globally, transforming outdated and fragmented networks into smart, efficient, data-driven mobility solutions. As the recognized leader in TransitTech, we partner with governments, operators, and private organizations worldwide to design and operate the next generation of transportation. As an Expansion Manager at Via Japan, you will help shape the future of mobility by enabling our sales, product, and operations teams to bring Via’s solutions to municipalities and transportation operators nationwide. You’ll join a fast-growing Tokyo team at the center of partner engagement, operational insight, and strategic decision-making. In this role, you’ll support the full partnership lifecycle - from early sales scoping to deployment and ongoing performance improvement - serving as a trusted advisor to internal teams and external partners to ensure our solutions deliver measurable impact. What You'll Do: Full ownership of high-visibility initiatives that help Japan partners adopt and optimize Via’s technology. Drive CRM excellence and sales pipeline visibility, ensuring teams have the data, momentum, and clarity needed to move opportunities forward. Support the sales team in scoping solutions that address partner mobility challenges - from early project scoping to launch execution and beyond. Analyze transportation, operational, and rider behavior data to uncover insights and shape performance recommendations, service design adjustments, and strategic improvements. Serve as a communication hub bridging partners and Via’s global teams (sales, product, engineering, operations, marketing), ensuring alignment and smooth execution. Troubleshoot operational or product challenges with speed and empathy, escalating thoughtfully and helping partners achieve long-term success. Represent Via in meetings, workshops, and presentations with a professional, confident presence in both English and Japanese. Who You Are: 3+ years of relevant experience in SaaS, mobility, operations, implementation, customer success, or solution engineering. Strong communication skills in both English and Japanese (verbal & written), including client-facing settings. Tech-savvy and quick to learn new tools, systems, and product concepts. Experience working with municipalities, public sector partners, or transportation operators. Understanding of mobility, transit operations, or technology platforms. Proactive, resourceful problem-solver who enjoys tackling ambiguous challenges. Compensation & Benefits: Compensation will be competitive and aligned with experience. More details will be provided during the interview process. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW This role blends elements of product management, innovation strategy, solutions design, and forward-deployed partnership. You’ll work directly with leading law firms and corporate legal teams to translate messy, high-value legal work into AI-powered workflows — and ensure they succeed in production. We don’t build software for lawyers; we build it with them. Our teams sit shoulder-to-shoulder with partners, associates, innovation groups, and CIOs to understand problems at depth, design first-of-kind workflows, and ship products that reshape how legal work gets done. WHAT YOU’LL DO - Serve as a thought partner to top global law firms and enterprises — diagnosing pain points, mapping high-value opportunities, and guiding how Harvey integrates into their practice. - Work with the go-to-market team to shape pilots and deployments end-to-end: discovery, workflow design, testing, onboarding, iteration, and firm-wide rollout. - Work with innovation leaders, legal operations, and practice groups alongside Customer Success — ensuring the platform becomes embedded in day-to-day legal work - Translate user insights into product direction to influence roadmap - Help clients evaluate the business impact of AI — from improving associate leverage to transforming workflows across practices like M&A, litigation, regulatory, and transactions. - Shape how the legal industry adapts to AI. You’ll be in the room where the new operating model of law is being defined. WHAT YOU HAVE You come from the legal world, but you’ve always gravitated toward innovation, experimentation, and systems thinking. You’ve seen how complex legal work happens in practice — and you’re excited to redesign it with cutting-edge AI. You’ll thrive here if you: - Have experience at a top law firm or in-house legal team; innovation, legal ops, or consulting experience is a plus. - Familiarity with the legal tech ecosystem as an employee, founder, or advisor to legal tech startups - Are product-savvy and tech-curious. You’re not expected to code, but you can navigate conversations about generative AI, workflow design, privacy, governance, and enterprise rollout. - Communicate with clarity and confidence across roles — partners, associates, engineers, PMs, CIOs, and legal ops. - Can independently run multiple client engagements in parallel. - Care deeply about quality and user outcomes while keeping a strong bias for action. - Are energized by building something new in a domain going through its biggest shift in decades. COMPENSATION $178,500 - $241,500 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-CL1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Dubai, United Arab Emirates AHS Properties, a leader in ultra-luxury real estate development, is seeking a highly experienced Senior Project Manager to oversee and drive multiple high-profile projects to successful completion. In this pivotal role, you will manage all aspects of project execution, from planning and coordination to execution and delivery. You will work closely with cross-functional teams, including design, engineering, and construction, ensuring that projects meet quality standards, deadlines, and budgetary constraints. Responsibilities Oversee day-to-day contractor activities, managing construction timelines and solving escalated problems that arise on-site. Address any delays, assess their causes, and implement resolutions promptly. Hold follow-up meetings and progress meetings with contractors to ensure timely delivery. Attend meetings with subcontractors and ensure effective communication across all teams to maintain project momentum and resolve conflicts. Monitor and enforce health and safety controls to ensure a safe working environment on-site. Ensure all materials are delivered on time and that the project remains compliant with quality and safety standards throughout the construction process. Oversee the procurement of materials for fit-out and landscaping, ensuring all requirements are met. Manage the resource allocation of contractors, ensuring adequate manpower is available for project execution. Provide detailed weekly reports to management and stakeholders regarding project progress, budget status, and any issues encountered. Collaboration with the internal team and budget details for monthly board meetings, ensuring the project is aligned with overall company goals. Manage the transition from design to construction, ensuring Issued for Construction (IFC) drawings are accurate and finalized before work begins. Collaborate with internal design teams and external consultants to manage the change process and handle any design conflicts that arise during construction. Take over site management at the early stages of construction, managing the setup and hoarding, and ensuring all necessary approvals and permits are requested by contractors. Oversee the contractor selection process, including negotiation, and ensure the right contractor is chosen for the job based on capability, cost-effectiveness, and project requirements. Ensure that all activities performed by the internal development team and external stakeholders such as contractors, sub-contractors, consultants, and external designers are completed on time and within program. Obtain management approvals on additional budget when required, providing justifications such as feasibility studies and cost analyses. Implement cost-saving strategies when required, by adjusting designs or selecting alternative materials. Finalize the procurement strategy, and ensure tender packages are prepared and delivered to the market. Collaborate with the commercial team to award contracts and handover to the main contractor. Ensure the contractor meets project timelines and adheres to all regulations, including obtaining and maintaining all necessary permits Requirements Bachelor's degree in Project Management, Construction Management, Engineering, or a related field; a Master’s degree is a plus. Minimum of 15-20 years of project management experience, with a focus on luxury real estate development. Proven track record of successfully managing complex projects involving multiple stakeholders. Strong understanding of project management methodologies, tools, and best practices. Excellent leadership, communication, and interpersonal skills. Ability to work under pressure and handle multiple projects simultaneously while meeting deadlines. Proficiency in project management software and relevant engineering tools. Project Management Professional (PMP) certification is highly desirable. Strong analytical and problem-solving skills, with attention to detail. Benefits Why Join AHS? Innovative Environment : Be part of a forward-thinking company that embraces innovation and creativity in the luxury real estate market. Career Advancement : Enjoy opportunities for professional growth and development, with a clear path for career progression. Exclusive Properties : Work with a portfolio of some of the most prestigious and exclusive properties in the market. Collaborative Culture : Join a team-oriented environment where collaboration and mutual support are highly valued. Client-Centric Approach : Be part of a company that prioritizes exceptional customer service and client satisfaction. Competitive Compensation : Receive a competitive salary and benefits package that rewards your hard work and dedication. Global Network : Leverage a robust network of industry contacts and high-net-worth clients. Cutting-Edge Technology : Utilize the latest sales management software and CRM systems to enhance your efficiency and effectiveness. Recognition and Rewards : Benefit from a culture that recognizes and rewards outstanding performance and achievements. Work-Life Balance : Enjoy a supportive work environment that values work-life balance and employee well-being. Please Note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We appreciate your understanding.

Location: London, United Kingdom About the Client Our client is a leading software development company headquartered in New York, with over 4,000 engineers and 20+ global offices. For nearly two decades, they’ve partnered with VC-backed startups and enterprise clients including Classpass, Freshly, Bevi, Mount Sinai, GAIN Capital, Yale School of Medicine, and Merkle. They specialize in building dedicated engineering teams to deliver high-quality digital products - from custom software and web development to blockchain and AR/VR solutions. Recognized by Inc. 5000, Deloitte, IAOP, Stevie, and the Financial Times as one of the fastest-growing U.S. tech firms. About the role Now they're expanding their London office and hiring a Sales Development Representative. In this position, you will play a key role in expanding their UK business by identifying and generating new business opportunities through proactive outbound outreach. Your primary responsibility will be to build and maintain a robust pipeline of potential clients, engaging with founders, CTOs, engineering leaders, and other key decision-makers across a diverse range of companies, from innovative startups to established Fortune 500 firms. Key responsibilities Proactively reach out to prospects via email, LinkedIn, phone, or other communication channels to generate meetings and opportunities Attend top industry events and tech meetups to identify new sales and networking opportunities Research and qualify leads by understanding their potential needs, pain points, and growth plans, ensuring alignment with the company services and ideal client profile Experiment with and develop new approaches to lead generation, finding innovative ways to engage prospects and uncover new business opportunities Accurately track and manage lead information and activities using the company CRM system Consistently meet or exceed weekly and monthly KPIs, including number of leads generated, meetings booked, and opportunities generated Requirements 2+ years B2B experience in an SDR, business development, or sales focused role Familiar with software development technologies and processes Experience building creative outbound lead generation campaigns Proven track record in cold calling and email outreach Consultative and solution selling experience Excellent verbal and written communication skills; ability to engage and build rapport quickly Benefits £100/month wellness allowance (gym, fitness, mental health) Private health insurance 4% employer pension contribution 26 days annual leave + paid winter break Statutory parental leave WeWork membership with global access Career coaching, growth paths, and mentorship in a high-performance culture

Location: Lisbon, Portugal Workplace: none David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Customer Support Representative for their office in Lisbon. Position: Customer Support Representative Location: Lisbon, Portugal Work model: On-site Employment type: Full-time (6 month contract) DUTIES AND RESPONSIBILITIES: Take an active role from day one in identifying opportunities to enhance service quality and elevate the overall user experience. Manage and resolve end-to-end product troubleshooting and customer support cases across email and chat channels. Own each query and collaborate closely with internal Product Operations and Engineering teams to resolve generic, technical, and product-related issues. Maintain strong Customer Satisfaction levels by ensuring high-quality case handling and delivering timely updates throughout the resolution journey. Meet service level commitments across channels while driving Best in Class productivity and improving resolution times. Partner with internal technical experts to educate advertisers on product features, best practices, and common issue types. REQUIREMENTS: Native/fluent in German both verbal and written. Fluent in English (minimum B2 level) Experience in paid campaign management is mandatory. Degree in Marketing or a related field. Background in Digital Marketing. Experience in a Contact Centre or service environment within the Ad Tech industry. Strong familiarity with social media platforms and a basic understanding of digital advertising. Excellent customer service skills. Ability to work effectively both independently and as part of a team. Working schedule: Monday - Sunday, 24/7 rotating shifts REQUIREMENTS: Modern office in the city center with open spaces, easy to access with public transportation Comprehensive initial training and guidance to make sure you're well prepared and comfortable at a new workplace Support from colleagues with coaching and mentoring opportunities Health and Wellbeing initiatives Monthly meal allowance And much more!!!

Location: Lisbon, Portugal Workplace: none David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Italian speaking Customer Support Representative for their office in Lisbon. Position: Customer Support Representative Location: Lisbon, Portugal Work model: On-site Employment type: Full-time (6 month contract) DUTIES AND RESPONSIBILITIES: Take an active role from day one in identifying opportunities to enhance service quality and elevate the overall user experience Manage and resolve end-to-end product troubleshooting and customer support cases across email and chat channels Own each query and collaborate closely with internal Product Operations and Engineering teams to resolve generic, technical, and product-related issues Maintain strong Customer Satisfaction levels by ensuring high-quality case handling and delivering timely updates throughout the resolution journey Meet service level commitments across channels while driving Best in Class productivity and improving resolution times Partner with internal technical experts to educate advertisers on product features, best practices, and common issue types. REQUIREMENTS: Native/fluent in Italian both verbal and written (C2 level). Fluent in English (minimum B2 level) Experience in paid campaign management is mandatory Degree in Marketing or a related field Background in Digital Marketing Experience in a Contact Centre or service environment within the Ad Tech industry Strong familiarity with social media platforms and a basic understanding of digital advertising Excellent customer service skills Ability to work effectively both independently and as part of a team Ability to work shifts (24/7 shift rotation). BENEFITS: Modern office with open spaces, easy to access with public transportation Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace Support from colleagues with coaching and mentoring opportunities Health and Wellbeing initiatives Monthly meal allowance And much more!!!

Location: Lisbon, Portugal Workplace: none David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a French-speaking Customer Support Representative for their office in Lisbon. Position: Customer Support Location: Lisbon, Portugal Employment type: Full-time (6 month contract with possible extension) Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Take an active role from day one in identifying opportunities to enhance service quality and elevate the overall user experience. Manage and resolve end-to-end product troubleshooting and customer support cases across email and chat channels. Own each query and collaborate closely with internal Product Operations and Engineering teams to resolve generic, technical, and product-related issues. Maintain strong Customer Satisfaction levels by ensuring high-quality case handling and delivering timely updates throughout the resolution journey. Meet service level commitments across channels while driving Best in Class productivity and improving resolution times. Partner with internal technical experts to educate advertisers on product features, best practices, and common issue types. REQUIREMENTS: Native/fluent in French both verbal and written (C2 level). Fluent in English (minimum B2 level) Experience in paid campaign management is mandatory. Degree in Marketing or a related field. Background in Digital Marketing. Experience in a Contact Centre or service environment within the Ad Tech industry. Strong familiarity with social media platforms and a basic understanding of digital advertising. Excellent customer service skills. Ability to work effectively both independently and as part of a team. BENEFITS: Modern office in the city center with open spaces, easy to access with public transportation Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace Support from colleagues with coaching and mentoring opportunities Health and Wellbeing initiatives Monthly meal allowance and much more

Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity: The Sr Data Scientist, Risk will offer a strategic perspective, deep analytical and modeling capabilities, and a collaborative working style. The right candidate will have strong intellectual curiosity and passion for achieving business results. An ability to quickly define the problem, research and leverage state-of-the-art modeling techniques, and provide timely recommendations will be essential. Key skills will include a strong analytical mindset, deep understanding of most popular machine learning algorithms and lead key initiatives with integrity and a passion for investigations, problem solving, and troubleshooting. What You’ll Be Doing : Identify complex fraud patterns and their technical root causes through detailed data mining and analysis, including identification of sophisticated fraud methods employed by actors who are deliberately trying to avoid detection. Serve as technical SME by sharing new data mining techniques, maintaining technical reference documentation, and interfacing with partner technology teams. Collaborate across business and technology stakeholders to communicate analytical findings to both technical and non-technical audiences. Provide technical guidance for engineering projects that incorporate new data points into the investigation team’s toolkit, such as API integrations or internal data transformations. Link Analysis/Graph analytics to find and mitigate deeply-connected fraud networks and detect new accounts being added to these networks Unsupervised learning methods to augment existing supervised models, or detect portfolio anomalies Development of machine learning models Partner with product and engineering team in implementing features and models, and enhancing systems What We Look For In You: Master’s degree (or PhD) in Statistics, Mathematics, Operations Research, Computer Science, Economics, Engineering or other quantitative discipline. Bachelor’s degree with significant relevant experience will be considered. 4+ years of fraud analytics experience in financial services or FinTechs Crypto/Blockchain experience Deep understanding of modern machine learning techniques / algorithms including GBM, XGBoost, LGBM, etc. Advanced programming skills of statistical / analytical software (SQL, R, Python,etc.); Successful track record of owning and driving large, complex data analysis projects. Demonstrated capacity for innovation and outside-the-box thinking in the creation of new capabilities and processes that are unstructured or exploratory in nature. Experience in a fast-paced startup environment with a strong level of initiative; and Ability and willingness to travel as needed. Strong communicator in both writing and speaking Multi-tasking and strong project management skills Nice to Haves: Hands-on experience/knowledge of modeling in machine learning (GBM, XGBoost, Random Forest, etc.); and Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: The salary range for this position is $223,661.00 to $268,333.00 . The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site. OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-HYBRID #LI-ED1 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We are seeking a Sales Manager to help lead a team of Account Executives within our AI Native segment. This hire will be responsible for building and coaching a team of high-performing sales reps, driving revenue growth, and partnering closely with product and engineering to bring our cutting-edge AI infrastructure to customers. RESPONSIBILITIES - Lead and mentor a team of AI Native Account Executives to consistently exceed pipeline and revenue goals. - Help define and execution on go-to-market strategy for our fastest growing customer segment. - Hire and scale the team by recruiting, interviewing, and onboarding top talent - Collaborate cross-functionally with Marketing, Product, and Engineering to align customer needs with Baseten’s product roadmap. - Be deeply engaged with the product, enabling reps to have highly technical conversations with prospects and customers. - Foster a culture of accountability, learning, and collaboration within the sales team. REQUIREMENTS - 4+ years of closing sales experience, with 2+ years in management leading high-performing teams. - Strong technical acumen, ideally with background in AI infrastructure, cloud infrastructure, or developer platforms. - Comfortable operating in the weeds with technical products and guiding reps through complex deals. - Proven track record of success in high velocity sales environments. - Based in San Francisco or New York City and open to coming in office at least 3 days per week (Tuesday-Thursday). BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Dhahran, Saudi Arabia; Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia; Ras Al Khair, Saudi Arabia; Dammam, Saudi Arabia Eram Talent is actively recruiting for a Document Controller to support our operations in Saudi Arabia. The successful candidate will play a crucial role in the documentation management process, ensuring that all project's documents are systematically controlled and maintained to support project requirements effectively. This position is ideal for someone who possesses strong organizational skills and is adept at leveraging document control systems to facilitate efficient document processing and retrieval. As a Document Controller, you will manage the flow of documents, ensuring that they are received, tracked, and stored securely and accurately, thus allowing project teams to operate smoothly. Requirements Bachelor's degree in a relevant field (Business Administration, Engineering, etc.). Minimum of 3 years of experience in document control within the construction, contracting company or engineering industry. Relevant experience as a document controller for management preferably with Saudi Aramco or Saudi Aramco contracting company Familiarity with document management software, particularly Aconex or similar systems. Proficient in Microsoft Office Suite, especially Excel, Word, and PowerPoint. Strong understanding of document control processes and procedures. Excellent attention to detail and accuracy. Effective communication skills in both written and spoken English. Ability to work collaboratively in a team environment and manage multiple priorities. Strong problem-solving abilities and critical thinking skills.

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Yanbu, Saudi Arabia; Tabuk, Saudi Arabia Eram Talent is looking for an enthusiastic and driven Innovation Project Associate to join our innovative team in Saudi Arabia. The Project Associate supports the Innovation Program Manager in the operations and execution of the Innovation programs within the Entrepreneurship Center. The role entails the detailed Leading with different parties for the programs and communication with the participants to manage the full process of the Innovation programs from design to execution. The role will be responsible for working with internal and external partners, facilitate, and leading the activities required to run the Innovation programs. Responsibilities Perform applicable tasks and duties assigned within the realm of the employee’s knowledge, skills, and abilities in the field of her/his position. The role will be responsible for the execution of the Innovation programs in partnership with key local and global players. Leading communication with internal and external stakeholders to execute the programs successfully. Curate top talent to participate in the programs in partnership with the local and international universities. Facilitate and co-deliver innovation activities and programs such as icebreakers, design sprints, ideation sessions and mentorship. Liaise with other KAUST units in support of finalizing agreements to produce innovation program content. Facilitate day to day meetings with partners to plan and execute innovation programs. Monitor participation through onboarding and navigating program content. Work with the marketing team on the planning, development and production of internal and external Marketing materials and publications Facilitates the creation of content for Innovation programs to be delivered to the KAUST Marketing department. Represent KAUST Entrepreneurship Center in local and international events and conferences. Assist in implementing strategies for creating a comprehensive mechanism to communicate and manage innovation programs portfolio. Support other programs within the Entrepreneurship Center in facilitating and delivering their training, sessions and workshops. Requirements Bachelor's degree in Business, Innovation Management, Engineering, or a related field. 2-4 years of experience in project management, innovation, or related areas. Understanding of project management methodologies and tools. Strong research and analytical skills. Excellent interpersonal and communication skills, with the ability to work effectively in teams. Creative thinking and problem-solving abilities. Experience in facilitating workshops and engaging with stakeholders is a plus. Fluency in English; knowledge of Arabic is preferred. Benefits Salary is not a constraint ,company is looking for right candidate .

Location: Los Angeles; San Francisco Workplace: Hybrid About Cantina: Cantina Labs is a social AI company, developing a suite of advanced real-time models that push the boundaries of expression, personality, and realism. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning. If you're excited about the potential AI has to shape human creativity and social interactions, join us in building the future! About the Role: Cantina is seeking a product manager to own the entire video experience on our platform—from creation and editing tools to publishing workflows. You will work closely with leadership and cross-functional teams to shape the strategy and execution of video products that enable creators to generate, edit, and share AI-driven video content seamlessly. This is a high-ownership role: you will not only set the vision and strategy but also execute in the product, ensuring creators have intuitive, high-quality tools to generate and share AI-driven video content. You’ll collaborate directly with creators and users to understand their needs, then define the roadmap and drive high-impact initiatives that enhance our video product offerings. This role requires a deep understanding of video creation tools, editing workflows, and creator-centric UX, combined with curiosity about AI. What You’ll Do: - Own all video products at Cantina, from ideation to launch, ensuring a seamless creator experience. - Partner closely with engineering, client teams, design, and data to ship high-quality video features - Work closely with the executive team on strategy, prioritization, and roadmap decisions. - Talk to creators and users directly to gather feedback and insights for iterative product improvements - Define and iterate on video creation and editing workflows, including trimming, effects, filters, publishing, and sharing. - Balance short-term execution with long-term product strategy to scale Cantina’s video platform. - Ensure all video products are intuitive, performant, and meet the expectations of a diverse creator base What You’ll Bring: - 7+ years of experience in product management, ideally with 3+ years in video creation tools, video editing, or video platform products - Strong understanding of consumer video products and workflows (CapCut, Instagram Reels, iMovie, TikTok, or similar). - Interest and familiarity with AI or generative media, with the ability to understand model capabilities as they apply to video creation - Founder mentality: resourceful, hands-on, and comfortable navigating ambiguity. - Experience with real-time video rendering, AI-driven video effects, or mobile video UX. - Strong collaborator who can work across engineering, design, data, and leadership teams - Student-of-the-craft mindset: eager to learn existing systems, enhance workflows, and avoid unnecessary rewrites - Excellent communication skills, able to convey complex concepts to technical and non-technical stakeholders - Startup or early-stage experience shipping major product verticals. - Deep personal interest in video creation and storytelling. Compensation: The anticipated annual base salary range for this role is between $175,000-$240,000. When determining compensation, a number of factors will be considered, including skills, experience, job scope, location, and competitive compensation market data. Benefits: - Competitive salary and generous company equity - Medical, dental, and vision insurance – 99.99% of premiums covered by Cantina - 42 days of paid time off, including: - 15 PTO days - 10 sick days - 15 company holidays - 2 floating holidays - Generous parental leave & fertility support - 401(k) retirement savings plan - Lifestyle spending account – $500/month to use however you’d like - Complimentary lunch and snacks for in-office employees - One Medical membership, and more!

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. - Engage with Customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers. WHAT YOU’LL BRING - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Degree in a technical or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. - Engage with Customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers. WHAT YOU’LL BRING - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Degree in a technical or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.