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Location: Tokyo Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Cohere is a fast-growing company in the extremely dynamic artificial intelligence space. We are building a Government Affairs and Public Policy (GAPP) team that has the drive and experience to engage in and shape a nascent and unique policy environment for enterprise AI. We seek a Government Affairs professional to lead our Japan government affairs strategy. Candidates will have a proven track record, are analytical, collaborative, driven, and possess a passion for digging deep into the new and evolving public policy debate at the intersection of enterprise technology and artificial intelligence. There is no better time to join us in building this function as we shape the future of AI in Japan and across the region. As our Manager of Government Affairs & Public Policy, Japan you will: - Lead Japan Advocacy: Partner closely with Cohere’s senior leadership, legal, public policy, and responsible AI teams to develop, coordinate, and implement a government affairs strategy across national, prefectural, and municipal levels in Japan. - Dig Deep on AI Policy: Serve as the internal and external expert on Japan’s AI policy while monitoring key regulatory shifts. You will proactively report on trends and work with cross-functional teams to craft thoughtful responses to governmental initiatives, regulatory issues, and legislative drafts that impact Cohere’s business. - Bridge the Corporate and Political: Leverage your dual experience in both the political and corporate spheres to translate technical and business objectives into effective policy advocacy. - Cultivate Key Relationships: Guide and coordinate Cohere’s political engagement by cultivating deep relationships and representing the company with key lawmakers, regulators, and trade bodies. - Support Strategic Growth: Work closely with public sector sales teams in shaping technology and procurement policies in regulated sectors, ensuring Cohere is a trusted resource and partner for government stakeholders. - Manage External Partners: Direct government relations consultants and trade associations in Japan. - Ensure Compliance: Oversee compliance of all lobbying and political activities with relevant laws. You may be a good fit for this career opportunity, if you have: - Native fluency in Japanese and English. - Political & Corporate Experience: 10 to 12+ years of proven leadership experience blending corporate government affairs roles within the technology sector and direct political or government experience. - Deep AI Policy Expertise: Exceptional ability to dig deep on artificial intelligence policy, its applications and its risks, with a proven track record of shaping relevant tech policies and regulations. - National Security & Regulated Industries Background: Prior experience in or working closely with the defense sector, cybersecurity or national security apparatus is highly preferred given the strategic importance of AI to these fields. Experience working with regulated industries is also preferred. - Procurement Experience: Proven experience supporting public-sector sales and government procurement teams is highly preferred. - Bias for Action: A growth mindset and a self-starter attitude with the ability to work independently, prioritize issues, and push projects over the finish line. - Excellent written and verbal communication skills: A proven ability to distill complex AI policy into compelling documents, thought leadership, and briefings for a variety of audiences. - Educational background: Bachelor's degree in a related field. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is looking for ambitious generalists who want to turn difficult customer and business problems into better products and better ways of working. In Product Operations, you will own a problem space from investigation through execution and measurement. You might uncover why customers abandon a workflow, build an AI tool that removes hours of manual work, or help a product team bring a new capability to customers. You will work closely with Product, Engineering, Design, Data, and customer-facing teams, combining analytical rigor with the willingness to do the work yourself. This role is designed for people who want substantial responsibility. You will build customer understanding, product judgment, technical fluency, and the ability to lead across teams. Strong performance can create opportunities for broader ownership in Product Operations, Product Management, Business Operations, or AI Operations, depending on your strengths and Ramp’s needs. Growth comes from sustained impact, demonstrated readiness, and available opportunities. *Please note that this Product Operations role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 2 days/week* WHAT YOU’LL DO - Ramp moves incredibly fast, and our specific Product Operations needs change regularly. Each Product Operations team member is assigned to a specific product, such as Bill Pay, Procurement, or Travel. Ramp moves incredibly fast, and our specific Product Operations needs change regularly. During the hiring process, we will discuss which product areas are hiring priorities and where you could make the greatest impact. - Own customer and operational outcomes. Take responsibility for a defined problem, establish a baseline, and follow through until the experience improves. - Find the underlying problem. Combine customer conversations, operational observations, and data to distinguish recurring causes from isolated symptoms. - Make clear recommendations. Use your product sense and business acumen to size opportunities, compare tradeoffs, and help product partners decide where a process change, automation, or product investment will have the greatest effect. - Build and improve workflows. Create practical tools and automations, including AI-assisted solutions, that reduce repetitive work and improve reliability. Validate outputs and measure whether people actually benefit. - Bring changes into use with empathy. Own operational readiness, internal enablement, feedback collection, and follow-through after a launch or workflow change. - Lead across teams. Define metrics, establish owners, resolve dependencies, communicate decisions, and keep important work moving when the path is unclear. WHAT YOU BRING - 2-6 years experience in banking, private equity, consulting, or in product management or business operations roles at a demanding startup. Level and compensation will be determined based on experience and qualifications. - A record of taking personal ownership and delivering outcomes beyond the initial analysis or recommendation. - Strong quantitative reasoning: you can work with messy data, check assumptions, and translate findings into a decision. - Customer curiosity and practical judgment about which problems matter most and how to solve them. Willingness and instincts to go talk to a customer when something is unclear. Ability to prioritize well and work on the most important problems. - Strong communication skills and the ability to earn trust for your arguments across technical and business teams. - Resourcefulness, receptiveness to feedback, and evidence that you learn unfamiliar subjects quickly. - Experience using AI tools to build something or improve a workflow, with a thoughtful approach to checking quality. NICE-TO-HAVES - Experience building internal tools, using APIs or low-code platforms, - Working with financial products, shipping software with AI assistance, - Owning a launch can help you get started. - We value the difficulty of the problems you have solved and the results you can explain. ABOUT SOME OF OUR TEAMS: - Spend Management owns our core spend product, including card issuance, reimbursements, and travel & entertainment to control spend - Procurement owns streamlining new purchase requests, approvals, vendors, savings, and price intelligence products to help companies make better financial decisions - Intelligence owns the reporting, savings, and price intelligence products to help companies make better financial decisions - Bill Payments owns our invoice management, accounts payable, and B2B payment capabilities - Risk owns our underwriting and financial products that determine which businesses to approve and how to manage risk - Growth owns onboarding, activation and retention products to help our customers be successful on the Ramp platform - Accounting owns creating intelligence in our accounting platform, saving finance teams time and money - Mobile owns our mobile app development and mobile strategy BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11613 Credit Consultation & Client Engagement Virtual Assistant Independent Contractor – CPT-11613 Credit Consultation & Client Engagement Virtual Assistant/Business Support VA/Entry-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing Maryland-based financial-wellness company specializing in credit repair and homeownership preparation is seeking two client-facing VAs to assist with intake calls, credit consultations, client follow-ups, and credit education. The company works closely with realtors and mortgage lenders to support individuals preparing to purchase homes. The VAs will help manage scheduled client conversations, review credit information, explain established processes, and coordinate next steps using client-provided guidance and training. The ideal candidates will bring excellent communication skills and familiarity with reading consumer credit reports, ideally through credit repair, mortgage lending, banking, or related financial-services experience. Direct credit-repair processing experience is not required. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Client Intake & Initial Engagement Conduct scheduled intake calls with prospective clients Build rapport and gather information about client needs and homeownership goals Explain the company's services and general process using approved guidance Answer routine questions and coordinate next steps Document relevant information and schedule follow-up appointments Credit Consultations & Education Review client credit reports and identify relevant account information and potential concerns Participate in and gradually conduct scheduled Zoom consultations as trained Help explain credit-report findings and basic credit concepts using established procedures Discuss client goals and anticipated homeownership timelines Communicate client-approved service information and refer complex questions to management Client Follow-Up & Rent Reporting Conduct scheduled follow-up calls with existing clients Provide updates based on information available in the client's records Follow up on outstanding requirements and next steps Assist with Rent Reporters meetings and related client communication Escalate questions or concerns requiring internal team assistance Scheduling & Client Documentation Manage assigned appointments using the company's shared calendar Follow the appropriate procedures for different appointment types Review referral-source information before contacting clients Maintain accurate consultation notes, client records, and follow-up items Coordinate with internal team members as needed Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Experience reading and understanding consumer credit reports strongly preferred Excellent spoken and written English required Strong client-facing communication or customer-service experience strongly preferred Mortgage, lending, credit repair, banking, or financial-services experience strongly preferred Familiarity with credit factors, account history, and negative credit items preferred CRM and appointment-management experience preferred IDEAL CANDIDATE PROFILE Excellent communicator with strong rapport-building skills Familiar with consumer credit reports and basic credit concepts Warm, empathetic, patient, and confident when speaking with clients Able to explain information clearly and conversationally Organized and dependable with appointments and follow-up Coachable and comfortable learning client-specific procedures Professional and attentive to clients' financial concerns APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Credit Repair Cloud – Training Provided IdentityIQ / Credit Reporting Platforms – Familiarity Preferred Zoom Google Calendar / Google Workspace Microsoft Office / Google Sheets Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 9:00 AM - 5:00 PM EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior, and Advanced Level Contracted Hours per Week: 40 hours/week Daily Working Time: 9:00 AM - 5:00 PM EST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 2 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English Required (Bilingual English/Spanish a plus) ACCENT PREFERENCE: Level A-B (Excellent Spoken English Required) REGION PREFERENCES: Any (Offshore or Nearshore) What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Los Angeles, USA; Mercer Island, USA Technical Product Managers combine deep technical knowledge with product leadership to deliver key Riot Games products and experiences that make it better to be a player. Technical Product Managers drive strategic vision across Riot's products and technologies. By leading multidisciplinary teams, they solve complex technical and user-experience challenges to deliver impactful solutions. As a Principal Technical Product Manager on the Commerce (Store) team, you will own and operate large-scale, distributed services that support millions of Riot players worldwide, enabling them to purchase digital goods such as champions and cosmetics within their favorite games. Working closely with game studios, you’ll help identify and deliver platform solutions that prioritize efficiency, scalability, and reliability for developers, while powering in-game experiences across all of Riot’s titles. Your primary focus will be on Storefront experiences across numerous channels within the Riot ecosystem, as well as the critical inventory fulfillment systems that support them. Your expertise will extend across adjacent Commerce product spaces including inventory, payments, battle pass, loyalty systems, fraud, gifting, and configuration management. You will report to the Director of Technical Product Management of the Commerce team within Publishing Platform. Responsibilities: Define and align product strategy for critical, cross-cutting platform areas, prioritizing outcomes that create measurable value for developers and players Bring strategic structure and clarity to Commerce's hardest, most ambiguous initiatives so they're set up for long-term success Lead a team of engineers to design, build, and operate critical microservices for managing store, inventory fulfillment, and randomization based systems for Riot’s players and fans Partner deeply with engineering leads to ensure platform solutions are robust, scalable, and seamlessly integrated into developer workflows Work with teams of experts across the company to design, prototype, build, and ship new features Help ensure that your team is consistently executing with excellence Be part of a rotational on-call schedule for live product and internal customer support when required Work with technical and non-technical customers to understand their requirements and design solutions that fit their needs Own and communicate the product vision, mission, strategy, and multi-year roadmap in partnership with other Commerce product leads Required Qualifications: 10+ years of relevant experience in Technical Product Management or a related engineering/technical field Experience leading backend engineering teams to design, build, operate, and maintain large scale microservice ecosystems Proven ability to operate at a Principal level, navigating organizational complexity to drive outcomes without direct authority Strong technical background (CS degree or equivalent experience) sufficient to credibly debate tradeoffs with engineering leads Experience translating open-ended or ambiguous technical capabilities into concrete product roadmaps with defined milestones and success metrics Track record owning platform, developer-tools, or systems products with internal customers Experience integrating agentic AI tooling into product management processes and craft Desired Qualifications: Experience building ecommerce platforms and experiences including payments, fulfillment, fraud, store, inventory, and admin tools Experience with global products, regional requirements, privacy, compliance, identity, payments, or other domains with significant operational and regulatory complexity Experience designing products for internal technical customers such as game teams, engineers, or platform partners Experience working in games, live services, consumer technology, entertainment, or another globally scaled product environment Experience creating reusable platform capabilities that reduce duplicated work and improve outcomes across multiple products or business units Bachelor’s degree in computer science, engineering, product management, business, or equivalent practical experience For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Compute is one of the most capital-intensive and strategically important functions at Baseten. Every inference request we serve runs on capacity we have sourced, contracted, and financed, and the deals behind that capacity are growing in size and complexity. As a member of the Strategic Compute Investments team, you will work on some of the largest and most complex compute investments. Working directly with our Head of Supply, Finance, and company leadership, you will structure, model, diligence, and help negotiate the large compute, data center, and infrastructure transactions that determine how fast and how profitably Baseten can grow. WHAT YOU'LL DO - Own the analytical and structuring work behind major supply transactions, including multi-year capacity commitments, data center and powered land opportunities, and strategic partnerships - Build the financial models that underwrite each deal, from unit economics and TCO through return, risk, and scenario analysis, and turn them into clear recommendations for leadership - Design deal structures that balance cost, flexibility, and risk, including commitment terms, payment timing, prepayments, and financing options - Lead diligence on counterparties and opportunities, coordinating across Finance, Legal, Engineering, and external advisors - Track market pricing, capital flows, and financing trends across the compute and infrastructure landscape to inform strategy WHAT WE'RE LOOKING FOR - 7-10 years of experience in investment banking, private equity, infrastructure or real estate investing, venture or growth investing, management consulting, or a comparable corporate finance or corporate development role - Hands-on experience structuring, modeling, and executing complex transactions from first look through close - Exceptional financial modeling and analytical skills, with the judgment to turn analysis into a clear recommendation - Strong communication skills and comfort working directly with senior leadership and external counterparties - High ownership and comfort with ambiguity: you want to build the process, not inherit one - Genuine interest in AI infrastructure and the economics of compute NICE TO HAVE - Experience investing in or financing digital infrastructure, data centers, power, or energy - Exposure to compute, cloud, or GPU markets, including capacity contracts or infrastructure financing - Prior experience moving from a finance or investing seat into an operating role at a high-growth company BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Palo Alto; San Francisco Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ROLE SUMMARY  As Legal Counsel, you’ll be an early member of the Mistral legal team in the US, which forms part of the global legal team. The core of this role is (a) drafting and negotiating commercial agreements to support the growth of our business in North America and (b) supporting the development of AI tools to scale Mistral’s legal operations. As part of a start-up legal team, you’ll need to be nimble enough to quickly ramp up on new areas of law, such as product matters (privacy, marketing, and regulatory compliance), intellectual property, and other matters, as needed. You should be comfortable with charting new paths and interested in designing the legal department of the future. WHAT YOU WILL DO - Draft, review, and negotiate commercial contracts across the business, including customer MSAs and order forms and partnership agreements. - Collaborate with a cross-functional group of Mistral’s technical (including engineering, applied AI, and science), business, and legal teams. - Improve and develop tools to facilitate and automate legal workflows and approval processes, compliance with and creation of company policies, and internal training materials and guides. - Refine and create templates to scale with the company as it grows. - Provide solution-oriented legal, regulatory, and strategic advice and direction to teams across our company, from the initial stages of project development to launch and beyond. - Efficiently manage and work with outside counsel to support projects you manage. - Stay up-to-date and ensure compliance with U.S. and international laws and regulations that apply to AI technologies, including AI-specific regulations, privacy and data protection, competition, consumer protection, payments, and intellectual property. - Build positive relationships across the company and with its external partners. - Occasional travel to Paris headquarters is encouraged. WHO YOU ARE - JD from an accredited law school and member in good standing of a U.S. state bar. - 4+ years of law firm and/or in-house experience, including experience in project management. In-house experience at a technology company and/or in a fast-paced and high-growth environment is a strong plus. - Experience managing technology implementation/solutions projects to meet corporate operational standards. - Experience drafting and negotiating commercial agreements, including creating and refining form agreements. - Fluency in common AI tools, and a track record of responsibly using AI technologies to drive efficiency and process improvement. - Generalist skill set with the willingness to tackle problems outside your core expertise. - Ability to balance an attention to detail with the requirements of a fast-paced company. - Demonstrated business and pragmatic judgment, and the ability to analyze the costs/benefits of proposed resolutions to complex legal and technical problems. - Proven ability to build solid, trusting, and credible relationships, including working closely with science, engineering, business, and marketing teams. - Excellent writing, communication, and people skills. - An understanding of AI technologies and their applications, including how they intersect with relevant areas of law, such as privacy and data protection, competition, and intellectual property, and related ethical considerations such as fairness, transparency, accountability, and bias mitigation - An international mindset and experience is a plus. - Given the rapidly evolving nature of AI technologies and the legal landscape surrounding them, you should be adaptable and willing to continuously learn and update your skills and knowledge.   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: United States; Canada; London Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the role We are looking for a versatile corporate and regulatory lawyer to join Cohere’s Legal team. Reporting to our Senior Governance Counsel, this role will support a global portfolio of corporate governance, entity and intercompany matters, together with cross-border regulatory, trade and compliance workstreams. This role is designed for a lawyer with a strong corporate foundation who has also developed meaningful regulatory and trade experience. You should be comfortable moving between different types of legal work including: - supporting global corporate governance and entity matters, including subsidiary governance, entity establishment and restructuring, intercompany arrangements and delegated authorities; - supporting cross-border regulatory workstreams, including foreign investment and national-security reviews, regulatory diligence and filing coordination; - helping the business navigate export-control, sanctions and related compliance requirements; and - supporting legal and regulatory issues arising from public-sector and regulated-market opportunities, particularly where sovereignty, procurement, security or other market-access requirements come into play. You will work closely with colleagues across Legal, Finance, Tax, People, Security, Government Affairs and commercial teams, as well as with specialist external counsel in multiple jurisdictions. The role requires sound judgment, curiosity and the ability to take ownership of a workstream, identify when specialist advice is needed, and turn that advice into practical action. What you’ll do - Support Cohere’s global corporate governance and entity matters, including subsidiary governance, entity establishment and restructuring, board and shareholder matters, corporate approvals, delegated authorities, signing frameworks and ongoing entity maintenance. - Support Cohere’s intercompany legal architecture, including intercompany agreements and other cross-border operating arrangements, working closely with Finance, Tax, People and local counsel to ensure Cohere’s entities are structured and operated appropriately across jurisdictions. - Support cross-border regulatory workstreams, including foreign investment screening, national-security reviews, regulatory diligence, filing coordination and the implementation of regulatory commitments arising in connection with acquisitions, investments, restructurings and other significant matters. - Support Cohere’s export-control, sanctions and related compliance matters, including coordinating specialist external advice and translating regulatory requirements into practical internal guidance, controls and documentation. - Support legal and regulatory workstreams arising from public-sector and regulated-market opportunities, particularly where sovereignty, procurement, security or other market-access requirements need to be understood and operationalised. - Coordinate internal stakeholders and external counsel across jurisdictions, ensuring that legal and regulatory workstreams are appropriately scoped, progressed and implemented. - Take ownership of matters within the role’s remit and help develop practical, scalable approaches as Cohere’s international footprint grows. What we’re looking for - A qualified lawyer with approximately 4–8 years of relevant experience, gained at a leading law firm, a sophisticated in-house legal team, or preferably a combination of both. - A strong corporate and cross-border legal foundation, with experience across areas such as subsidiary governance, entity structuring and reorganisations, intercompany arrangements, delegated authorities, corporate approvals and other aspects of international corporate practice. - Meaningful exposure to cross-border regulatory matters, particularly foreign investment screening, national-security reviews, export controls, sanctions, international trade or related corporate compliance issues. Deep specialism in any one of these areas is not required. - Experience working across multiple jurisdictions, including coordinating local and specialist external counsel and bringing different legal, regulatory and business inputs together into a coherent internal position. - Strong judgment, range and commercial awareness, with the ability to get quickly up to speed on unfamiliar issues, identify what matters most and distinguish issues that can be handled internally from those requiring specialist advice. - The ability to take ownership of an internal legal workstream, ask the right questions of specialist counsel, digest complex advice and translate it into clear, practical next steps for the business. - Clear and practical communication skills, including the ability to work effectively with stakeholders across Legal, Finance, Tax, People, Security, Government Affairs and commercial teams. - A collaborative and pragmatic approach, with comfort moving between different subject areas and working across functions, jurisdictions and time zones. - Experience in technology, AI or another regulated industry would be helpful, but is not essential. - Exposure to public-sector, government-facing or regulated-market matters is a plus but is not a prerequisite. Nice to have - Experience in technology, AI, cloud or infrastructure, or another regulated industry. - Experience supporting a multinational organisation with a growing international entity footprint, particularly where legal, tax, finance and operational considerations intersect. - Exposure to public-sector, government-facing or regulated-market matters, including procurement, digital sovereignty, security, accreditation or related market-access requirements. - Familiarity with North American, UK or EU regulatory frameworks relevant to cross-border technology businesses. What success looks like - You can move comfortably between corporate and regulatory matters, identify the core issue quickly and make progress even where the work does not fit neatly into a single legal category. - You can take ownership of a complex cross-border workstream, bring together the right internal stakeholders and external advisers, and drive it through to a practical outcome. - You know when specialist advice is needed, can frame the right questions for external counsel, and can turn complex advice into clear, actionable guidance for the business. - You become a trusted execution partner across Cohere’s corporate governance and regulatory portfolio, taking meaningful ownership of workstreams and creating capacity for more strategic, cross-functional and government-facing work at the senior level. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Providence, New Jersey 07504 🚨🦆💜 URGENT: THE DUCKS HAVE MET. THE CRAYONS HAVE VOTED. WE NEED A BEHAVIOR TECHNICIAN. 💜🦆🚨 We don't know how it got to this point. There was a meeting. Someone brought snacks. A rubber duck was elected president. And somehow, YOU are now being recruited. 😭 🎉💜 NOW HIRING: BEHAVIOR TECHNICIAN / ABA PARA! 💜🎉 📍 NEW PROVIDENCE, NJ 07504 💸 $20–$30 PER HOUR! 🎨 FUN ACTIVITIES. REAL IMPACT. QUESTIONABLE AMOUNTS OF GOOFY ENERGY. ━━━━━━━━━━━━━━━━━━━━━━ 🧐 BE HONEST. ARE YOU THIS KIND OF HUMAN? 🦖 Do you have the energy of a toddler who just discovered they can run? 🎲 Do you take UNO seriously enough to need a five-minute emotional recovery after someone plays a Draw Four? 🗣️ Have you ever said “GOOD JOB!!!” so loudly that three dogs, a neighbor, and someone's grandmother turned around? 🧸 Can you turn playing a game into a whole educational experience without making it feel like homework? 🤪 Do you occasionally make a silly noise for absolutely no reason? 💜 Do you have a big heart and want to help children learn, grow, and celebrate their progress? If you answered YES to at least three of these questions… CONGRATULATIONS. YOU ARE WEIRD IN A POTENTIALLY EMPLOYABLE WAY. 🏆😭 ━━━━━━━━━━━━━━━━━━━━━━ 🎪 BUT WAIT… WHAT IS THE ACTUAL JOB? You'll work one-on-one with a child, helping them develop important skills, build confidence, and learn through fun, engaging activities. Your daily adventures may include: 🎨 Coloring like your artistic reputation depends on it. 🧩 Playing games that secretly help build real-life skills. SHHH. DON'T TELL THE HOMEWORK. 🌟 Celebrating little victories like your team just won the World Cup. 💜 Supporting autistic children and helping them thrive. 🎲 Becoming suspiciously good at children's games. 😂 Being silly, creative, patient, and encouraging while doing meaningful work. And the best part? YOU GET PAID FOR YOUR TIME. 💸 Because “I did it for the plot” does not count as an accepted payment method at the grocery store. 😭🛒 ━━━━━━━━━━━━━━━━━━━━━━ 💰 THE MONEY SECTION. PLEASE ALERT YOUR WALLET. 💸 $20–$30 PER HOUR! Your wallet: “Wait… are we healing?” Your bank account: “Don't give me hope.” Your landlord: “I still accept rent.” YOU: “EVERYONE PLEASE CALM DOWN.” 😂 ⏰ PART-TIME OPPORTUNITY! Great for students, people with another job, or anyone looking for meaningful work that can fit into their schedule. 🎓 STUDYING PSYCHOLOGY, EDUCATION, SPECIAL EDUCATION, OR SPEECH THERAPY? This could be valuable hands-on experience to add to your resume! 🤝 TRAINING AND SUPPORT! You don't have to know everything on day one. We'll help you learn the role and build your confidence. No magic wand required. 🪄 No cape required. 🦸 No previous experience being a professional dinosaur required. 🦖 ━━━━━━━━━━━━━━━━━━━━━━ 🦄 OUR IDEAL HUMAN: ✅ Patient and kind. ✅ Dependable. We love people who actually show up. Revolutionary concept. 👏 ✅ Energetic and ready to engage with children. ✅ Compassionate and willing to learn. ✅ Able to be playful while staying responsible. ✅ Interested in making a real difference in a child's life. 🎓 RBT CERTIFICATION? NOT REQUIRED! That's right! You do NOT need to be an RBT to apply. If you have the right attitude, a caring heart, and a willingness to learn, we'd love to connect with you! PLEASE DO NOT ATTEMPT TO BECOME A CERTIFIED RUBBER DUCK INSTEAD. 🦆 WE CANNOT HELP YOU WITH THAT. ━━━━━━━━━━━━━━━━━━━━━━ 🚨💜 NEW PROVIDENCE, WE HAVE A VERY IMPORTANT MISSION. 💜🚨 Somewhere out there is a caring, fun-loving human who wants to earn $20–$30/hour while helping a child grow. That human could be you. It could be your friend. It could be the person who just dropped their phone on their face while reading this in bed. YES, YOU. WE SAW THAT. 👀📱 📍 NEW PROVIDENCE, NJ 07504 💸 $20–$30/HOUR 🎉 NOW HIRING: BEHAVIOR TECHNICIAN / ABA PARA 💜 RBT CERTIFICATION NOT REQUIRED! 📞 INTERESTED? SEND US A MESSAGE OR GIVE US A CALL! Come for the paycheck. Stay for the purpose. Leave knowing you helped make someone's day a little brighter. ✨ WE WANT YOU! ✨ 🦆 P.S. If you've read this entire post, please blink twice. You've been through a lot. You deserve a snack. 😂🍪 NOW APPLY BEFORE THE RUBBER DUCK GETS THE JOB. HE HAS NO EXPERIENCE AND VERY QUESTIONABLE REFERENCES. 💀🦆

Location: Colombia We are looking for a Creative Specialist to join our Performance Marketing Team in Colombia — a role focused on managing end-to-end video content production for Meta and delivering high-performing creative content for the Colombian market. You will work with UGC creators, AI video providers, external contractors, and internal teams, taking ownership of the production process from initial coordination to final delivery. The role combines creative production, project management, and operational execution, with a strong focus on quality, speed, and efficiency. Challenges that await you: Manage end-to-end production of UGC and performance video content, ensuring high-quality delivery within agreed timelines. Source and manage UGC creators, AI video providers, and external production contractors. Coordinate multiple content production streams simultaneously and ensure smooth collaboration between all stakeholders. Independently review video content, provide structured feedback to editors and creators, and ensure consistency with company quality standards. Collaborate with the internal post-production design team on content reviews, iterations, and deadline management. Manage the operational side of external collaborations, including contracts, invoices, payments, and issue resolution. Coordinate card delivery to creators, including the full process through last-mile delivery. Maintain accurate information in the internal CRM throughout the full production cycle. Identify bottlenecks in content production and implement solutions to reduce costs, speed up delivery, and improve operational efficiency. Contribute to creative development through concept generation, scriptwriting, trend monitoring, and brainstorming. What makes you a great fit: 5+ years of experience in Creative Production, Project Management, Content Production, Marketing, or a similar role. Proven experience managing content or creative production processes end-to-end. Strong project management skills and the ability to manage multiple projects, stakeholders, and tight deadlines simultaneously. Strong understanding of social media content and digital creative trends. Ability to independently assess content quality and provide clear, actionable feedback. Proactive and ownership-driven mindset with the ability to identify problems and move projects forward independently. Strong communication and stakeholder management skills. Comfortable managing operational processes, including contracts, invoices, payments, and external vendors. Spanish — C2 level for effective communication with local creators, contractors, and partners in Colombia. B1 or higher English level for effective communication with an international team. Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ABOUT THE ROLE The Partner Engagements Manager, Compliance Strategy will lead Checkout’s external-facing compliance strategy across banking, scheme and other strategic partner relationships. You will own the operating model and delivery of compliance-related partner engagements, including annual reviews, periodic due diligence, requests for information, licensing and scheme initiatives, and readiness for product or geographic expansion. You will ensure that Checkout presents a consistent, accurate and well-evidenced view of its compliance framework, while converting external expectations into practical improvements to our roadmap, controls, processes and operating model. The role combines strategic ownership, senior stakeholder management and hands-on delivery. You will lead complex engagements, advise Compliance leadership, build strong relationships with internal and external stakeholders, and develop the partner-engagement capability of the team, including managing and coaching Senior Analyst(s) as the structure is established. WHAT YOU WILL DO - Own the Compliance Strategy partner-engagement portfolio, prioritising work across banking partners, schemes and other strategic external stakeholders. - Establish and continuously improve the operating model for partner engagements, including governance, roles and responsibilities, service standards, evidence expectations, response libraries, escalation routes and management information. - Lead annual KYC AML partner compliance reviews, partner onboarding or refreshes, complex RFIs and other material external engagements from planning through to closure. - Act as a senior Compliance representative in partner meetings, with high level input around Checkout’s compliance framework, risk management approach, policies, controls, governance and improvement plans with clarity and confidence. - Provide oversight and challenge to response packs, control narratives, policy summaries, presentations and supporting evidence, ensuring consistency, accuracy and appropriate ownership. - Lead compliance support for scheme, product-launch and geographic-expansion initiatives, ensuring external partner obligations and readiness requirements are identified, tracked and addressed. - Translate partner feedback, requests and emerging expectations into strategic recommendations, roadmap priorities, control enhancements and process improvements. - Build strong working relationships across Compliance, Legal, Risk, Product, Operations, Commercial, Finance, Technology and regional teams to align delivery and resolve dependencies. - Maintain clear governance over engagement risks, issues, decisions, action plans and remediation, escalating material matters to the Head of Compliance Strategy and relevant governance forums. - Produce concise and decision-useful updates for Compliance leadership, senior management and governance committees, including themes, trends, risks, commitments and delivery status. - Partner with relevant second-line teams to ensure external engagement activity is consistent with the Compliance framework, risk appetite, regulatory obligations and the responsibilities of the three lines of defence. - Coach, develop and set clear expectations for Senior Analyst(s). - Create and implement a high-quality, scalable and collaborative partner-engagement framework. - Identify opportunities to use better data, tooling, workflow design and documentation to improve response quality, reduce duplication and increase the resilience of the Compliance operating model. - Represent Compliance Strategy in cross-functional strategic initiatives and take on other priorities that support long-term capability maturation. WHAT YOU WILL NEED TO BE SUCCESSFUL - Typically 3–5 years of experience in a similar role within compliance, regulatory compliance, risk, audit, legal or a related function in payments, fintech, banking or another regulated financial-services environment. - Demonstrable experience leading external partner, banking, scheme, audit, regulatory or due-diligence engagements. - Experience translating regulatory or partner expectations into practical requirements, delivery plans, governance and measurable improvements. - Experience leading complex, cross-functional workstreams with multiple stakeholders, dependencies and deadlines. - Experience coaching or managing people, setting priorities, giving feedback and creating clarity in a fast-moving environment. - Strong understanding of the payments ecosystem and the compliance expectations relevant to banking partners, payment schemes and regulated financial institutions. - Working knowledge of relevant compliance domains such as AML/CTF, sanctions, KYC/CDD/EDD, licensing, safeguarding, operational resilience, regulatory change or control assurance. - Excellent written and verbal communication, including the ability to present complex issues, defend recommendations and influence senior stakeholders. - Strong judgement and the confidence to challenge constructively, distinguish material from non-material issues and escalate appropriately. - Strong organisational, analytical and project-management skills, with a track record of delivering high-quality outcomes under pressure. - ICA, ACAMS or another relevant professional qualification is desirable. HOW YOU WILL WORK AT CHECKOUT - Be The Owner: Set direction, create accountability and ensure commitments are delivered. - Talk Straight: Give clear, evidence-led advice and communicate difficult messages respectfully and early. - One Team: Build alignment across functions and regions, sharing context and bringing people with you. - No Room for Approximation: Set a high bar for accuracy, evidence, consistency and regulatory defensibility. - Athlete Mindset: Plan rigorously, raise the standard and keep improving the capability of the function. - Better Every Day: Turn recurring engagement friction into scalable processes, tools and operating-model improvements. - Pace Matters: Balance urgency with thoughtful risk judgement and disciplined execution. - Fundamentally Positive: Lead with trust, humility and a practical, solution-oriented approach. WHAT SUCCESS LOOKS LIKE - Partner engagement framework is clearly documented with detailed SLAs and communicated to all relevant stakeholders. - Partner engagements are planned, governed and delivered consistently across the portfolio. - Checkout is represented externally through clear, accurate, credible and coherent compliance narratives. - Material risks, gaps and commitments are visible to the right stakeholders and managed through to resolution. - Scheme, product and geographic-expansion initiatives receive timely and practical Compliance Strategy support. - Partner feedback is converted into measurable improvements in processes, documentation, monitoring, tooling and capability. - The Senior Analyst(s) and wider stakeholder network have clear priorities, effective ways of working and opportunities to grow. - Compliance leadership has reliable management information to understand engagement themes, risks, capacity and progress. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: London; Belgrade Workplace: Hybrid About the role Perplexity's fraud prevention team protects our products, users, and infrastructure from fraud and abuse across the whole lifecycle: sign-up, authentication, payments, API usage, and product features. We build and operate a real-time decisioning platform together with the surrounding systems: data pipelines for detection and model training, integrations with product and payment systems, and internal tooling for investigation and response. As a software engineer on the team, you will own services end to end, from design to production operations, and work closely with fraud analysts, ML engineers, and product teams to make abuse expensive and legitimate usage frictionless. Responsibilities - Design, build, and operate high-throughput, low-latency backend services for fraud detection and prevention - Build data pipelines and real-time feature computation that power detections and ML models - Collect and process trust signals - Integrate fraud decisions into product, auth, and payment flows across Perplexity - Own reliability of production services: observability, alerting, safe rollouts, incident response - Build internal tooling for investigation, enforcement, and auditability - Partner with fraud analysts to turn new abuse patterns into production detections quickly Qualifications - 5+ years building and operating high-throughput, latency-sensitive backend systems in production - Strong systems programming skills; Rust, Go, or C++ experience preferred (we write Rust) - Hands-on experience with Kubernetes, Terraform and cloud infrastructure - Solid data fundamentals: stream/batch computations, caching and storage trade-offs - Pragmatic, ownership-driven approach: ship incrementally, measure, and make failures degrade safely Nice to have - Fraud prevention, anti-abuse, or payments-risk domain experience - Experience serving ML models in production - Client-side experience (web or mobile) for signal collection

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11701 Inbound Customer Service & Dispatch Scheduling Virtual Assistant Independent Contractor – CPT-11701 Inbound Customer Service & Dispatch Scheduling Virtual Assistant/Business Support VA/Entry-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing Canadian mobile tire-service company operating across multiple cities is seeking an experienced Business Support VA to manage incoming customer calls, appointment booking, technician scheduling, and related administrative coordination during a busy seasonal period. The company operates with approximately 50 mobile technicians and requires an organized, customer-focused VA who can efficiently handle incoming requests and assign appointments based on technician availability and location. The ideal candidate will bring excellent phone communication, prior inbound customer-service experience, strong scheduling skills, and practical judgment when coordinating mobile service appointments. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Inbound Calls & Customer Service Answer incoming customer calls professionally and promptly Gather customer information and requested service details Explain routine service and booking information using approved guidance Respond to standard appointment questions and customer concerns Escalate service issues or unusual requests when necessary Technician Scheduling & Dispatch Coordination Book service appointments in the company's scheduling system Review technician availability, assigned locations, and existing appointments Schedule appointments with consideration for geographic proximity and reasonable travel requirements Communicate schedule changes and relevant booking information Help prevent scheduling conflicts and impractical technician assignments Confirm booking details and maintain accurate appointment records Operational & Administrative Support Update customer information and service records Check technician status or confirm whether technicians are en route as directed Track outstanding scheduling issues and customer follow-ups Coordinate with the existing administrative and VA team Follow established procedures for routing questions and resolving routine scheduling problems Provide updates regarding unresolved customer or technician matters Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous inbound call-handling or customer-service experience required Excellent spoken English required Appointment scheduling or dispatch experience strongly preferred Experience in a high-volume call environment preferred Strong organizational and multitasking skills required Familiarity with calendar, CRM, or dispatch systems preferred Automotive, mobile services, or field-service experience is a plus Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Wednesday–Sunday (Off Monday and Tuesday) Daily Working Time: 7:00 AM–4:00 PM (1-Hour Unpaid Lunch) Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level Contracted Hours per Week: 40 hours/week Daily Working Time: 7:00 AM–4:00 PM (1-Hour Unpaid Lunch) Scheduled Working Days: Wednesday–Sunday (Off Monday and Tuesday) REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Remote - Ontario, Canada (DNU) Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Staff Machine Learning Engineer on Twilio’s AI/ML Platform team. About the job We are actively recruiting for this role to fill an existing vacancy. This position is needed to build the foundational AI/ML capabilities and common platform tooling that power intelligent engagement experiences across Twilio. You will influence the design and evolution of our company-wide ML/AI Ops foundation, ensuring every AI capability incorporates rigorous offline and online evals to maintain exceptionally high quality. You will drive improvements to managing LLM workloads across the company, while ensuring easy and compliant access to data for AI/ML exploration and product development. This role requires a builder mindset to bridge theoretical research, production-grade experimentation, and scalable, enterprise-quality software. Responsibilities In this role, you’ll: Conduct deep-dive research into and implement state-of-the-art LLM inference and orchestration. Identify opportunities to leverage small language via fine-tuning/distillation. Build ML systems that hold up at Twilio scale. Set standards and tooling for building evals across a range of AI/ML capabilities. Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment. Proactively leverage and integrate the latest AI development stacks to bypass boilerplate engineering and focus on core differentiation. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end rather than contributing to someone else's design. Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action. Proficiency in Python programming language. Experience building cloud-based services on AWS, GCP, or Azure, with high-volume data, streaming or real-time inference paths, and a range of data stores. Strong fundamentals of statistical machine learning algorithms, transformer models, LLMs. Extensive experience with ML Ops and LLM Ops patterns, including designing and implementing rigorous evaluation metrics for non-deterministic AI features at scale. Strong communication skills and highly effective collaborator who works well with teammates. Familiarity with AI-assisted development tools (e.g., Claude, Codex, GitHub Copilot, Cursor, etc.). Desired: Prior experience building evals for autonomous agents and large language models. Prior experience building autonomous agents that handle multi-turn conversations and maintain long-term context/consistency. Prior experience working in a globally distributed team. Evidence of technical leadership/impact, such as contributions to open-source data/ML projects and/or published technical presentations, blog posts, papers, or research. Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: $160,320 - $200,400 Target Bonus Percentage 12.5% The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11638 Amazon FBA Product Sourcing Specialist Independent Contractor – CPT-11638 Amazon FBA Product Sourcing Specialist/e-Commerce VA/Junior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing Amazon FBA business is seeking an experienced E-commerce VA to take ownership of profitable product sourcing, brand and supplier research, and identifying viable opportunities for business growth. The business is in its early stages, and the owner also operates another full-time company. The priority is finding someone who already understands Amazon sourcing, marketplace restrictions, and product profitability and can independently identify realistic opportunities without extensive instruction. The position will initially focus on product sourcing, with secondary support for Seller Central, account health, and FBA operations as needed. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Amazon Product Sourcing & Analysis Research profitable products for resale through Amazon FBA Analyze demand, sales velocity, competition, pricing, fees, ROI, and estimated profit margins Evaluate opportunities using Keepa, SellerAmp, and Amazon marketplace information Identify products the client is eligible to sell or could realistically obtain approval for Prioritize commercially viable products over restricted or highly competitive opportunities Present qualified sourcing recommendations with supporting calculations and research Review existing product opportunities and help identify why current products may not be generating sufficient profit. Prioritize sourcing activities that support the client’s store growth and profitability goals Brand & Supplier Research Identify legitimate brands, wholesalers, distributors, and manufacturers Research supplier eligibility requirements, pricing, and wholesale-account opportunities Conduct initial email outreach to suppliers as directed Gather information and documentation for potential wholesale applications Maintain organized supplier and product opportunity records Flag unrealistic or unsuitable sourcing opportunities before significant time is invested Help assess products the client has already purchased but may be unable to sell on Amazon because of restrictions or listing limitations. Research potential solutions for products that do not yet have an Amazon product listing or ASIN, where applicable. Amazon Seller Central & Operational Support Monitor relevant Seller Central alerts, restrictions, and account-health concerns Assist with Amazon support cases, documentation, and product approval requirements Coordinate routine FBA shipment preparation, labels, and prep-center follow-up as needed Track outstanding inventory or shipment issues and escalate problems promptly Provide regular progress updates on sourcing activity and operational priorities Assist with creating product listings and generating ASINs for eligible products when no existing listing is available. Review existing store performance and identify potential issues affecting profitability, escalating recommended actions to the client for approval. Marketplace Support Assist with researching and pursuing Walmart marketplace access following the client’s unsuccessful application. Help determine applicable documentation, category restrictions, and listing requirements for products the client may want to sell on Walmart. Support Walmart product listing setup where the client’s products and account are eligible. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Hands-on Amazon FBA product sourcing experience required Keepa and/or SellerAmp proficiency required Amazon Seller Central experience required Wholesale, distributor, or brand research experience strongly preferred Proven experience evaluating product profitability and sales potential strongly preferred Knowledge of product restrictions, ungating, and account health required Supplier research and email outreach experience preferred FBA shipment and prep-center coordination experience is a plus Strong Excel / Google Sheets skills required IDEAL CANDIDATE PROFILE Highly experienced with Amazon product sourcing Analytical with strong profitability and research skills Resourceful, proactive, and commercially practical Independent and capable of making well-supported recommendations Extremely organized and accountable for follow-through Familiar with common Amazon compliance and operational issues Comfortable communicating problems and recommending solutions APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Amazon Seller Central Keepa SellerAmp Microsoft Excel / Google Sheets Amazon FBA Shipment Tools Work Schedule Contracted Hours per Week: 20 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time:  Flexible Pacific Time Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: e-Commerce VA REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level Contracted Hours per Week: 20 hours/week Daily Working Time:  Flexible Pacific Time Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-C (Strong spoken and written English required) REGION PREFERENCES:  Philippines Preferred but open to other regions What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: London Workplace: OnSite TIRED OF BEING TOLD “THAT’S NOT YOUR SCOPE”? Plenty of good analysts hit the same wall: you query the data but never build the pipelines, you’re boxed into one lane, and more scope means waiting your turn. Here, it’s the opposite. Taptap Send moves billions of dollars a month across 6 of 7 continents. We’re probably the largest, fastest-growing money movement business you’ve never heard of. Cards, wallets, business-to-business payments, institutional payments, and new markets are all launching now, and each needs its data, reconciliations and reporting built from scratch. That’s your work. THE JOB You’ll own the external reports the business can’t operate without, then automate them into reliable, reusable dbt models. From day one you’ll work with Finance, Compliance, Treasury, Product and Data Engineering to make sure every number is modelled correctly. - Own external reporting: deliver the datasets behind month-end close and regulatory reporting, on time, every cycle. - Automate: turn multi-day manual work into scheduled pipelines, runbooks and dbt models, so it only gets done once. - Get ahead of launches: build reports and reconciliations as each product and market goes live, before anyone asks. - Be first line for data requests: build models so people and AI agents can answer repeat questions themselves. - Keep data trustworthy: build tests, checks and alerts that catch reconciliation breaks and stale data before they become incidents. - Share what you know: peer-review code and join our weekly meetups. WHY YOU’LL WANT IT Grow as fast as you’re able. We hire for potential, not years of experience. On a lean, talent-dense team, you’ll own real work early and take on more the moment you’re ready. Go from querying data to designing systems. Data, product or business analyst? You don’t need to be an analytics engineer yet. Build the pipelines behind the numbers, and learn dbt, testing, automation and AI tooling from senior analytics engineers. Don't get boxed in. Own the reporting, automate it, then take on our biggest problems wherever they sit. Your hiring manager started in Finance and has since worked across Partner Ops, Fraud, Compliance, Reconciliation and Product. See the whole business. You’ll follow a transfer from the moment a customer taps send, through partner payout and reconciliation, to the report a regulator reads. Own numbers that matter. Auditors and Finance rely on what you build. This isn’t a dashboard role. Put more money in families’ hands. Remittances are a lifeline for millions of families and are worth more than all foreign aid. Every report you automate helps us keep transfers cheap and reliable. YOU’LL FIT IF YOU HAVE 1-2+ years in a data or analytics role A technical or quantitative degree, or equivalent experience Strong SQL and experience wrangling messy, complex data Some experience automating repetitive work (e.g. scripts, scheduled jobs) A strong sense of ownership: when something is broken, ownerless or late, you step in, fix it, and make sure it doesn’t happen again Reliability under deadlines, a “no task too small” attitude, and comfort chasing stakeholders The right to work in the UK Nice to have: startup or scale-up experience, Python or R, dbt, Looker or Mode, and something you’ve built, at work or on the side, because the manual way annoyed you. Sound like you? Apply, even if you don’t tick every box. We’d love to meet you.

Location: London, United Kingdom Workplace: hybrid About the Client Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange. Role Overview Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business. Key Responsibilities Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes. Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths. Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting. Roll out processes through playbooks, documentation and training, and ensure teams use them. Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed. Turn recurring client issues into actionable input for Product and Tech. Ensure processes meet regulatory and partner requirements. Requirements 5+ years in operations, process improvement or B2B client operations within payments. Proven experience building and scaling client-facing processes. A track record of implementing SLAs and metrics with measurable results. Experience rolling out processes to support or operations teams and driving change. Good understanding of payment flows and common merchant issues. Hands-on experience building automations with LLMs, rather than only specifying them for developers. Confidence working with data and creating your own reports. A structured, analytical and highly autonomous approach. Fluent English for communication with international clients. Languages: English Experience in fintech Key Soft Skills Strong ownership: take a problem from idea to working solution without waiting for direction. Clear, structured written and verbal communication with teams and senior stakeholders. Ability to influence and align cross-functional teams without direct authority. Patience and persistence when helping people adopt new ways of working. Client-centric thinking that considers the merchant’s experience in every process. Pragmatism: know when a simple fix is enough and when a deeper redesign is needed. Comfort with ambiguity and changing priorities in a growing company. Curiosity and a habit of testing new tools, especially AI. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Cyprus Workplace: fully About the Client Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange. Role Overview Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business. Key Responsibilities Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes. Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths. Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting. Roll out processes through playbooks, documentation and training, and ensure teams use them. Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed. Turn recurring client issues into actionable input for Product and Tech. Ensure processes meet regulatory and partner requirements. Requirements 5+ years in operations, process improvement or B2B client operations within payments. Proven experience building and scaling client-facing processes. A track record of implementing SLAs and metrics with measurable results. Experience rolling out processes to support or operations teams and driving change. Good understanding of payment flows and common merchant issues. Hands-on experience building automations with LLMs, rather than only specifying them for developers. Confidence working with data and creating your own reports. A structured, analytical and highly autonomous approach. Fluent English for communication with international clients. Languages: English Experience in fintech Key Soft Skills Strong ownership: take a problem from idea to working solution without waiting for direction. Clear, structured written and verbal communication with teams and senior stakeholders. Ability to influence and align cross-functional teams without direct authority. Patience and persistence when helping people adopt new ways of working. Client-centric thinking that considers the merchant’s experience in every process. Pragmatism: know when a simple fix is enough and when a deeper redesign is needed. Comfort with ambiguity and changing priorities in a growing company. Curiosity and a habit of testing new tools, especially AI. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Riga, Latvia Workplace: hybrid About the Client Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange. Role Overview Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business. Key Responsibilities Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes. Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths. Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting. Roll out processes through playbooks, documentation and training, and ensure teams use them. Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed. Turn recurring client issues into actionable input for Product and Tech. Ensure processes meet regulatory and partner requirements. Requirements 5+ years in operations, process improvement or B2B client operations within payments. Proven experience building and scaling client-facing processes. A track record of implementing SLAs and metrics with measurable results. Experience rolling out processes to support or operations teams and driving change. Good understanding of payment flows and common merchant issues. Hands-on experience building automations with LLMs, rather than only specifying them for developers. Confidence working with data and creating your own reports. A structured, analytical and highly autonomous approach. Fluent English for communication with international clients. Languages: English Experience in fintech Key Soft Skills Strong ownership: take a problem from idea to working solution without waiting for direction. Clear, structured written and verbal communication with teams and senior stakeholders. Ability to influence and align cross-functional teams without direct authority. Patience and persistence when helping people adopt new ways of working. Client-centric thinking that considers the merchant’s experience in every process. Pragmatism: know when a simple fix is enough and when a deeper redesign is needed. Comfort with ambiguity and changing priorities in a growing company. Curiosity and a habit of testing new tools, especially AI. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits