Location: Dubai, United Arab Emirates; Doha, Qatar; Manama, Bahrain; Riyadh, Saudi Arabia; Muscat, Oman
Apt Resources is seeking a talented and dynamic Restaurant Supervisor to join the team at an esteemed upmarket casual restaurant in Dubai. As a Restaurant Supervisor, you will be instrumental in delivering an exceptional dining experience while ensuring the efficient operation of the restaurant. If you have a passion for food, drink, and hospitality, and have a holistic understanding of customer satisfaction, we invite you to apply!
Responsibilities
Coordinate daily restaurant operations, ensuring a seamless service flow from the front-of-house to the kitchen.
Supervise, train, and support the restaurant staff, inspiring them to provide top-notch service to guests.
Manage scheduling, staff performance, and employee relations to cultivate a positive work environment.
Monitor service standards and customer feedback, continually seeking ways to enhance the dining experience.
Collaborate with the culinary team to develop menu offerings and specials that align with customer preferences.
Oversee inventory management, including ordering supplies and minimizing waste.
Ensure compliance with health and safety regulations, implementing best practices for sanitation.
Handle guest inquiries and resolve complaints in a proactive manner, maintaining the restaurant’s reputation for excellence.
Requirements
Minimum of 3 years of experience in a supervisory role within the restaurant or hospitality industry.
Strong knowledge of food and beverage operations, trends, and high standards of customer service.
Exceptional leadership, interpersonal, and communication skills.
Ability to work under pressure and demonstrate problem-solving capabilities.
Proficient in restaurant management software and Microsoft Office Suite.
Flexibility to work evenings, weekends, and holidays as required.
Knowledge of health and safety regulations and commitment to maintaining standards.
Benefits
AED 3500 - 4700 basic salary range depending on the experience. Plus 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket (once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Doha, Qatar; Manama, Bahrain; Riyadh, Saudi Arabia; Muscat, Oman
Location: Rwanda
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Job Title: Senior Manager
Location:
Rwanda
Reporting to:
Country Director
Start Date:
As soon as possible
Role Overview
GiveDirectly
is seeking an experienced and dynamic
Senior Manager (SM)
to lead government relations, strategic partnerships, public engagement, and resource mobilization efforts for its
Rwanda Country Office
. This role is critical to advancing GiveDirectly’s mission of delivering unconditional cash transfers by fostering trust, collaboration, and alignment with public and private stakeholders, while securing the financial and institutional support needed to scale impact.
The SM will serve as a key external ambassador for GiveDirectly, building and maintaining high-level relationships with government agencies, civil society, media, and both domestic and international donors. Reporting directly to the Country Director, the SM will play a central role in shaping the organization’s external positioning, driving resource mobilization, managing risk, and identifying strategic growth opportunities through multi-sectoral engagement.
Key Responsibilities
Government & Stakeholder Engagement
Initiate and strengthen relationships with senior government stakeholders to explore funding or partnership opportunities.
Build and maintain allies and champions within public institutions for GiveDirectly’s mission.
Engage relevant government agencies on GiveDirectly’s projects, approach, and impact, including securing local government approvals where necessary.
Track the status and strength of relationships with key stakeholders, designing and implementing strategies to improve engagement.
Represent GiveDirectly at national events, forums, and high-level or high-risk meetings.
Ensure compliance with all government directives, regulations, and protocols.
Align GiveDirectly’s activities with national poverty alleviation strategies and development programs, as well as provide guidance and support to field teams to ensure government protocol compliance.
Identify and mitigate potential risks related to government engagement, working cross-functionally to implement preventative measures.
Partnership Development & Fundraising
Identify and cultivate funding and partnership opportunities with government donors, multilateral agencies, philanthropic institutions, and INGOs.
Build and maintain a robust pipeline of strategic partnerships to support program growth, co-implementation, and scale.
Support proposal development, concept notes, and pitch materials in coordination with global fundraising teams.
Serve as a liaison between GiveDirectly and potential donors, articulating the value and impact of its programs.
Track engagement metrics ensuring consistent follow-through and sustained relationships
Support Country Director in preparing for and following up on partnership opportunities
Crisis Management
Serve as project manager and strategist during high-risk events or public relations challenges.
Develop and maintain a crisis response plan in coordination with the Country Director and global teams.
Respond to urgent issues involving government stakeholders, media, or local communities with speed, transparency, and sound judgment.
Advise internal teams on potential community or reputational risks and lead mitigation strategies.
Ensure consistent and controlled messaging during high-pressure moments, safeguarding GiveDirectly’s credibility and operational continuity.
Project Coordination & Internal Alignment
Lead and manage coordination efforts between internal teams (e.g.,external relations, programs, finance, communications) and external partners.
Organize key meetings, document action points, and ensure in-team and cross-functional accountability.
Support high-impact strategic initiatives through efficient planning, communication, and stakeholder alignment.
Communications & Public Representation
Prepare high-quality written materials including briefing memos, talking points, correspondence, press releases, and donor reports.
Guide the development of public-facing content to ensure clarity, consistency and alignment with GiveDirectly’s brand and government guidance.
Represent GiveDirectly in media engagements, donor briefings, and stakeholder visits as required.
Oversee stakeholder communications during field operations to ensure local alignment and public support.
Reporting & Insights
Deliver monthly updates and strategic insights to senior leadership on:
Stakeholder relations and engagement outcomes
Public sentiment, political dynamics, and community risks
Partnership and fundraising progress
Crisis issues and recommended mitigation steps
Maintain clear, transparent communication with government authorities and institutional donors, fulfilling all compliance requirements.
Qualifications
Bachelors or Masters Degree in a relevant field
At least 5 years of relevant experience in managing government relations, partnership development, or public affairs—preferably in an NGO or international development context. Detailed understanding and demonstrated experience working with national level government officials in Rwanda
Demonstrated experience in project management, including planning, coordination, and execution of complex, multi-stakeholder initiatives reliably.
Proven ability to identify, develop, and manage strategic partnership pipelines, including demonstrated experience in resource mobilization. Experience with key donors such as US Government, FCDO, and large private foundations is preferred
Strong understanding of government operations and the ability to navigate complex bureaucratic environments.
Ability to identify and analyze trends, risks, and opportunities in the policy and regulatory environment.
Excellent oral and written communication skills, including preparation of presentations and formal correspondence.
Able to coordinate and update cross-cultural teams distributed across many time zones
Demonstrated success in a high-performance work environment
Fluency in English (written and spoken) is required; working knowledge of French is an asset. Exceptional communication (written and verbal)
Experience working with and representing organisations to national media.
Aptitude to learn various software tools that GiveDirectly uses, including Slack, Google Spreadsheets, Google Calendar, and Asana
Key Competencies
Strong writing and project management abilities.
Strategic thinker with excellent coordination and follow-through.
Self-driven, with an ownership and results-oriented mindset.
Ability to thrive in a fast-paced, dynamic team environment.
Deep interest in scaling GiveDirectly’s impact through strategic partnerships and high-quality stakeholder engagement.
High attention to detail and ability to manage multiple streams of work simultaneously.
Strong delegation and upward management skills, including coordinating asynchronously with global teams across many time zones
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Remote
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As an
Expansion Principal,
you will launch new Via markets around the world and ensure the success of the day-to-day management of our partner deployments, while gaining exposure to operations, entrepreneurship, product and business development.
This role requires a willingness to travel up to 60% of the time.
What You’ll Do:
Launch new Via deployments, take full ownership in ensuring every aspect of new deployments is executed on time at the highest possible quality
Contribute to the strategic decision-making, rigorous project planning, and entrepreneurial approach required to set up Via operations in a new market
Serve as the main point of contact for our partners, helping them develop and grow a fully operational on-demand transit system
Manage product expectations and development, ensuring that our engineering team is getting the feedback they need to build the best product possible
Tap Via’s in-house operational and marketing knowledge base to help partners get the most out our technology
Adeptly interpret and utilize mass quantities of proprietary data to generate insights and make business recommendations that will ensure success for our partner services
Who You Are:
Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner
Meticulous and vigilant, with a high level of attention to detail
Problem solver; you don’t accept the status quo and are always looking for creative solutions
Excellent communicator with a knack for always finding the right tone
Have a Bachelor's Degree and a record of exceptional academic achievement
Minimum of 5+ years of work experience
Demonstrated record of entrepreneurial achievement and/or leadership a plus
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $120,000 - $160,000 / year
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Aachen, Germany; Alkmaar, Netherlands; Almaty, Kazakhstan; Athens, Greece; Augsburg, Germany; Austin, United States; Baden-Baden, Germany; Baku, Azerbaijan; Barcelona, Spain; Belgrade, Serbia; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Bishkek, Kyrgyzstan; Bramsche, Germany; Bratislava, Slovakia; Bryanston, South Africa; Bucuresti, Romania; Budapest, Hungary; Buenos Aires, Argentina; Cairo, Egypt; Cape Town, South Africa; Chemnitz, Germany; Santiago, Chile; Beijing, China; Chișinău, Moldova, Republic of; Colombo, Sri Lanka; Darmstadt, Germany; Delhi, India; Djibouti; Dresden, Germany; Düsseldorf, Germany; Erevan, Armenia; Essen, Germany; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Guatemala; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Ho Chi Minh, Vietnam; Bangalore, India; Jakarta, Indonesia; Tokyo, Japan; Jerusalem, Israel; Johannesburg, South Africa; Karlsruhe, Germany; Kiel, Germany; Koln, Germany; Krakow, Poland; Kyiv, Ukraine; Lagos, Nigeria; Lebanon; Leipzig, Germany; Leverkusen, Germany; Lima, Peru; Limassol, Cyprus; Lingen, Germany; Vilnius, Lithuania; Ljubljana, Slovenia; Madrid, Spain; Magdeburg, Germany; Kuala Lumpur, Malaysia; Città Vittoriosa, Malta; Mexico City, Mexico; Minsk, Belarus; Montevideo, Uruguay; Morocco; Moscow, Russia; Munich, Germany; Münster, Germany; Neu-Ulm, Germany; Neuruppin, Germany; Neuss, Germany; Nicosia, Cyprus; Nuremberg, Germany; Osnabrück, Germany; Paderborn, Germany; Panama; Paphos, Cyprus; Manila, Philippines; Pilsen, Czechia; Podgorica, Montenegro; Poland; Porto, Portugal; Potsdam, Germany; Praha, Czechia; Quedlinburg, Germany; Riga, Latvia; Rimbach, Germany; Rome, Italy
Workplace: remote
At TechBiz Global, we’re more than just a recruitment and software development company — we’re aGerman based global partner dedicated to your business success. With a diverse, distributed team, we specialize in IT recruitment, outstaffing, outsourcing, software development, and consulting services for more than 100 clients around over 20 countries.
We are now looking for a
Operations Manager
to join our dynamic internal team. If you're passionate about technology, driven by challenges, and ready to contribute to the success of the company, we’d love to hear from you.
About the Role
We are seeking a detail-oriented and proactive
Operations Manager
with at least
2 years of experience
to oversee and improve daily business operations. The ideal candidate will have strong organizational skills, experience in process optimization, and the ability to work cross-functionally with various teams. While fluency in English is essential,
German language skills are considered a valuable asset
.
Key Responsibilities
Oversee daily operations to ensure smooth workflow across departments
Analyze processes and implement improvements to enhance efficiency
Manage budgets, reports, and internal documentation
Coordinate with HR, Finance, and other departments to support company goals
Monitor KPIs and operational performance, providing insights and solutions
Ensure compliance with company policies and regulatory standards
Support the onboarding and training of new employees
Assist leadership with strategic planning and execution
Minimum 2 years of proven experience in operations, administration, or project coordination
Bachelor’s degree in Business Administration, Management, or related field
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Proficient in MS Office and project management tools
Ability to multitask and thrive in a fast-paced environment
German language skills are a plus (nice to have), but not mandatory.
What We Offer
Competitive salary package
Professional development opportunities
Collaborative and growth-focused work environment
Location: CRYSTAL CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position PROVISION MASTER
for CRYSTAL CRUISES!
Provision Master
is responsible for ensuring that the Hotel Department is provided with all items necessary to provide an
exceptional service to our Guests.
Conditions:
Work in top level, 5* cruise company, luxury segment
Medical insurance provided during contract
Flight paid to ship and to a home address after completed contract
Free food and accommodation
Free uniform
Joining expenses: reimbursed upon completion of first contract.
STCW: reimbursed upon commencement of second contract.
Contract length 5-6 months with following 2 months of vacation.
Responsibilities:
Order Subsistence, Bonded, Consumables, Entertainment supplies, and equipment and other items as necessary for the hotel department according to storing plan posted in MXP, freight schedule, maximum and minimum inventory levels, and Company policy.
To maintain accurate inventory in assigned areas.
To ensure proper maintenance and cleaning procedures are adhered to and that the highest standards of cleanliness are maintained in all storerooms and Hotel Stores areas.
To submit order proposals for Subsistence, Bonded, Consumables, Uniforms, Linen, Flowers, Entertainment supplies and equipment and all other items as requested for the Hotel Department to the Hotel Inventory Officer.
To ensure that items requested do not exceed ships storage capacity and/or affect ships safety.
Orders Logo Items and Vending Machine stock in conjunction with the Crew Office
To oversee the cleaning procedures and maintenance of all storerooms and Hotel Stores areas.
To oversee the daily operation of food, beverage, and consumable issuing.
To ensure that USPH standards are always maintained.
To process all invoices in MXP.
To follow up on shortages, credits and upcoming challenges through constant communication
with the Hotel Inventory Officer and Purchasing Department in Los Angeles.
To raise Wine Requisitions with the Head Sommelier and forward to the Hotel Inventory Officer
for approval.
To prepare the ship's requisitions and in-port purchase orders
etc.
Requirements:
College Degree/Diploma and/or Hotel Management School or other relevant apprenticeship in the food service industry required.
Minimum of two (2) years’ experience in a luxury hotel in a similar position or two (2) years’ experience onboard a luxury cruise ship in a Food and Beverage
Supervisory/Managerial position.
Food and Beverage product knowledge is required.
Previous Accounting and/or Hotel Stores experience beneficial.
Must be fluent in written and spoken English (needs to score at least 90% in the onboard English proficiency test).
Valid STCW certificates
Equivalent combination of education and experience.
Must have very good administrative skills (proficient in Outlook, Word, Excel and PowerPoint).
Proven leadership abilities.
Excellent time management skills.
Outstanding communication skills; ability to adjust communication style to suit the audience.
Fluent in written and spoken English.
Ability to communicate effectively with Senior Management and guests.
Aptitude to lead by example and make executive decisions if required.
Talent to teach, coach and mentor subordinate team members.
Ability to work in a multicultural environment.
Minimum 21 years old.
Nationalities that we process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇬🇪
Last updated: May 23, 2025
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CRYSTAL CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position HOTEL STORES MANAGER
for CRYSTAL CRUISES!
Hotel Stores Manager is responsible for ensuring
that the Hotel Department is provided with all items necessary to provide an
exceptional service to our Guests.
Conditions:
Work in top level, 5* cruise company, luxury segment
Medical insurance provided during contract
Flight paid to ship and to a home address after completed contract
Free food and accommodation
Free uniform
Joining expenses: reimbursed upon completion of first contract.
STCW: reimbursed upon commencement of second contract.
Contract length 5-6 months with following 2 months of vacation.
Responsibilities:
To order subsistence, bonded, consumables, uniforms, linens, flowers, Entertainment supplies,
equipment, and other items as necessary for the Hotel Department according to storing plan
posted in MXP, freight schedule, and Company policy.
Ensure that the Hotel Stores department operates at the same standard and parameter fleet
wide.
To maintain accurate inventory of all hotel items.
To ensure proper maintenance and cleaning procedures are adhered to and that the highest
standards of cleanliness are maintained in all storerooms and Hotel Stores areas.To greet Guests in a professional manner and to provide them with prompt, courteous and friendly food and beverage service in public rooms, lounges, open decks and bars.
To Order Subsistence, Bonded, Consumables, uniforms, linens, flowers, Entertainment supplies,
and equipment and all other items as requested for the Hotel Department according to storing
plan posted in MXP, freight schedule, and Company safety policies.
To ensure that items ordered do not exceed ships storage capacity and/or affect ships safety
etc.
Requirements:
College Degree/Diploma or Hotel Management School required
Minimum of two (2) years’ experience in a luxury hotel in a similar position or three (3) years’
experience onboard a luxury cruise ship in a Food and Beverage Supervisory/Managerial
position.
Previous Accounting and/or Hotel Stores experience beneficial.
Must be fluent in written and spoken English (needs to score at least 90% in the onboard English
proficiency test).
Valid STCW certificates
Equivalent combination of education and experience.
Must have very good administrative skills (proficient in Outlook, Word, Excel and PowerPoint).
Proven leadership abilities.
Excellent time management skills.
Outstanding communication skills; ability to adjust communication style to suit the audience.
Fluent in written and spoken English.
Ability to communicate effectively with Senior Management and guests.
Aptitude to lead by example and make executive decisions if required.
Talent to teach, coach and mentor subordinate team members.
Ability to work in a multicultural environment.
Minimum 21 years old.
Nationalities that we process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇬🇪
Last updated: May 23, 2025
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: New York City
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As
Strategy & Operations Principal
you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!
What You’ll Do:
Manage the on-site daily operations of Via’s service on behalf of our partner
Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team
Manage and mentor the on-site team of field managers, dispatchers, and shift managers
Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
Liaise closely with Via senior management and Via’s external partners
Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.
Who You Are:
Experienced operations manager, with at least 6+ years of experience and hold a Bachelor's degree
You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
You are a savvy and tactful communicator: you intuitively find the right tone in every situation
You desire to foster a culture deeply committed to providing a world class customer service experience
You are a detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously
You are an experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams
You are flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly
You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with
You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
You are a problem solver; you don’t accept the status quo and are always looking for creative solutions
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $130,000 - $165,000 per year
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: New York City
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As
General Manager
, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!
What You’ll Do:
Manage the on-site daily operations of Via’s service on behalf of our partner
Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team
Manage and mentor the on-site team of dispatchers and shift managers
Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
Liaise closely with Via senior management and Via’s external partners
Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.
Who You Are:
Experienced operations manager, with at least 6 - 10 years of experience and hold a Bachelor's degree
You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
You are a savvy and tactful communicator: you intuitively find the right tone in every situation
You desire to foster a culture deeply committed to providing a world class customer service experience
You are a detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously
You are an experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams
You are flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly
You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with
You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
You are a problem solver; you don’t accept the status quo and are always looking for creative solutions
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $130,000 - $165,000 per year
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring RESTAURANT MANAGER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Restaurant Manager
assists the Food and Beverage Manager to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through supervisors.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Ten or more years progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which, 5 years as Restaurant Manager or Maitre d’ Hotel.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international supervisors in a positive and productive manner by motivating, developing and effectively managing crew members.
Intermediate computer software skills required.
Ability to work well under pressure and in a constantly challenging environment.
etc.
RESPONSIBILITIES:
Assist the Food and Beverage Manager to plan, organize, support, control, and evaluate the operation of the Food & Beverage Department with special focus on Dining Room and Bar and Wine Service. Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Food and Beverage Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc.
Assist the Food and Beverage Manager to implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
Monitors POS management programs and purchasing practices including inventories and receivables. Assists in adhering to departmental budgets. Provides approval for standard requisitions for supplies and equipment from the stores.
Responsible to maintain and update the Restaurant Operations Manuals.
In conjunction with the Chief Housekeeper, monitors “In Suite” service procedures and set up (mini bars, fruit baskets, amenities, linen, room service deliveries, etc)
Responsible for the standard stations, tables, counters, lounges, etc… set up and mise-en-place in all Dining Rooms
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring OPERATION MANAGER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
As
Operations Manager
you are fully responsible for the meticulous upkeep of our VIP guests and their cabins. Reporting to the Corporate Hotel General Manager, you'll play a pivotal role in maintaining the highest standards of butler service, cleanliness and guest satisfaction. Your responsibilities include managing the day-to-day operations of the butler team, ensuring adherence to departmental policies and service standards, and leading a dedicated team of professionals.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Five or more year’s progressive management experience in an upscale hotel or cruise ship in the Room Division and/or Housekeeping Departments.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Intermediate computer software skills required.
Ability to work well under pressure and in a constantly challenging environment.
etc.
RESPONSIBILITIES:
Plans, organizes, supports, controls, and evaluates the operation of the Butler team as well VIP guest policies and procedures. Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including holding regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel Manager and Chief Housekeeper informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc.
Assists the Chief Housekeeper in maintaining and updating the Housekeeping Operation Manual.
Supervises ALL VIP guests service procedures and set up (mini bars, fruit baskets, amenities, bed linen, towels, bathrobes, etc)
Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures.
Enforce best practices for proper inventory and stock control by checking that all cabins and public areas are provided with the necessary equipment and material.
Assists the Chief Housekeeper in maintaining the housekeeping equipment & consumables monthly inventories and monitors working practices to minimize wastage, breakages, losses and damages.
In conjunction with the Chief Housekeeper and Sanitation Officer, ensures the highest level of compliance with all SHIP-SAN standards including proper garbage handling & disposal procedures.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring PROVISION MASTER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Provision Master
manages execution of proper Inventory and Stock Controlling practices onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.
Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area.
Specific knowledge of merchandise (goods specification and purpose), cost control practices, ordering procedures & inventory management.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of policies and practices involved in the human resources function. Ability to manage the provisions team in a positive and productive manner by motivating and developing the skills of crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counselling to improve performance.
Ability to manage Inventory and Cost Controlling software applications and proficiency with Microsoft Office, Lotus Note and IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests (when applicable) or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the inventory and cost controlling operation. Accomplishes the targets set forth by the company through the management of the provisions team.
Ensures the highest level of guest satisfaction by overseeing the quality of goods delivered within company’s standards.
Establishes and maintains effective internal communications including attending regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments. Keeps the Food & Beverage Manager informed of all activities and pending issues that require cooperation or immediate attention.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction & cost control. Reviews operating budgets and revenue reports with the Food & Beverage Manager. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
Monitors POS management programs and purchasing practices including inventories and receivables by keeping a daily updated inventory of all food, beverage, durable and consumable items.
Maintains and updates the Food & Beverage Inventory Operation Manual.
Reviews and plans menus according to goods availability and ship’s itinerary together with the Executive Chef.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring HOTEL MANAGERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Hotel Manager
is responsible for the overall success and profitability of the hotel department on board the ship. Strong leadership, exceptional guest service skills, and a comprehensive understanding of all hotel operations, including front office, housekeeping, food and beverage, sales and marketing, and maintenance.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in dollars. A bonus system for rewarding employees, as well as tips.
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
12 or more year progressive management experience in an upscale hotel or cruise ship of which three years as Hotel Director or Hotel Manager
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the entire Hotel operation on board. Accomplishes the targets set forth by the company through the management of supervisors and subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Head Office and Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Overseeing daily hotel operations.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring CREW PURSER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Crew Purser
is responsible for the Crew Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips.
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Crew Accounting Department. Accomplishes the targets set forth by the company through the management of and subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.
Assist the Chief purser in maintaining and updating the Purser/Accounting Operation Manual.
Ensures the security and safety of guests and staff through established emergency procedures.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring
ASST FRONT OFFICE MANAGER
for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
Asst Front Office Manager
assists the Front Office Manager with the Desk and Accounting Operation to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Five or more year progressive management experience in an upscale hotel or cruise ship of which three years as Receptionist / Sr. Receptionist.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Front Desk together with the Front Office Manager. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Assist the Front Office Manager in maintaining and updating the Administration Manual.
Responsible to answer and to provide information to passengers when needed.
Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge.
Assist Front Office Manager to process all passengers at embarkation-registration. This to include lifting cruise tickets, passports, any other document.
Assist Front Office Manager in issuing a landing card to each passenger embarking
Receives Lost & Found items. Prepare an inventory of the contents of purses in presence of person submitting the found, and get a confirming sign on the inventory form.
Maintain a logbook of all found items and reports of the lost items.
Control access to passenger’s safety deposit boxes and maintain a signature logbook for each box, requiring correct signature, date and timing for each entry.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring 2ND PURSERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
2nd
PURSER
assists the Chief Purser, in cooperation with crew purser and documentation purser to ensure every last detail and company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, the crew documents in accordance to the Company’s policy. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective documents to be provided on time to documentation purser and ensure on time clearance of the ship as per Ch. Purser instructions.
Continually controlling and monitoring crew passports and certs, deck and technical departments. Keeps the files updated and informing any pending issues that require cooperation or immediate attention such as expiration / renewal missing the Crew purser and Ch. Purser.
Implement the onboard crew matrix in the online system.
Assist the Crew Purser, 1st purser and Chief Purser in maintaining and updating the Purser/Accounting Operation Manual.
Ensures the security and safety of guests and staff through established emergency procedures.
Monitors and present future trends, practices and systems in order to identify areas for improvements.
Attends meetings, training activities, courses, safety training/ drills and all other work-related activities as required.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their seniors or management.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring 1st PURSERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
1st PURSER
is responsible for the Onboard revenue and financial operations onboard as instructed by the Chief purser, monitoring Crew Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. Tracks and analyzing the hotel operation costs to ensure that all will be in accordance to the targets.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips.
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Financial part of the Pursers Department. Accomplishes the targets set forth by the company through the management of and subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity .
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.
Assist the Chief purser in maintaining and updating the Purser/Accounting Operation Manual.
Ensures the security and safety of guests and staff through established emergency procedures.
Monitors and present future trends, practices and systems in order to identify areas for improvements.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring HOTEL CONTROLLER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Hotel Controller
is responsible of the Hotel Stocks (Consumables and Durables) onboard to ensure company, as well all costs of hotel department vs revenue, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which five years as Hotel Inventory Officer.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocations, workforce planning and management, leadership techniques and production methods.
Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department. Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel
Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc…
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures.
Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material.
Prepare all (Hotel) orders as requested by the Provision Master and reviewed by the Hotel Manager.
Ensure that (Hotel) requirements are properly addressed when it comes to item needed in the Operations.
Check deliveries/invoiced items against the Order made on board as to quantity and quality.
Prepare loading reports to advise Management of inconsistencies in the deliveries of items.
Enter invoiced items in the Inventory system
Entered received invoice in the Invoice log report for submission to Head office every end of the month.
Enter (Hotel) assurances in the system to their proper cost points.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring F&B SUPERVISOR for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The F&B Supervisor
assists the Restaurant Manager in directing the Restaurant Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through subordinates.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or the international equivalent preferred.
Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which, 2 years as Assistant Maitre d’ Hotel.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international subordinates in a positive and productive manner by motivating, developing and effectively managing crew members.
Intermediate computer software skills required.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
Assist the Restaurant Manager to plan, organize, support, control, and evaluate the operation in the Restaurants and the Wine Service. Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
Assist the Restaurant Manager in preparing the restaurants “in circulation” silverware, chinaware, glassware, linen and equipment weekly and monthly inventories and monitors working practices to minimize breakages.
Enforce best practices for proper inventory and stock control by checking that all stations are provided with the necessary equipment and material.
Ensures that the amount of silverware, chinaware, glassware, linen and equipment necessary to run his station is always kept up to par level.
Assists the Restaurant Manager to update the Restaurant Operation Manual.
Assists the Restaurant Manager in adhering to departmental budgets. Submits requisitions for supplies and equipment from the stores to the Restaurant Manager for his final approval.
Assist the Restaurant Manager to implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Restaurant Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc…
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
In conjunction with the Restaurant Manager, ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
seniorRwanda; Able to coordinate and update cross-cultural teams distributed across many time zones; Strong delegation and upward management skills, including coordinating asynchronously with global teams across many time zones
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