Location: San Francisco, CA, USA
About the role
Chime is at an inflection point. We're the leader in consumer financial technology, trusted by more than 10 million members. Our next chapter will be built on the strength of our brand, our technology, and our products.
This role tells that story end to end. You'll lead Product & Brand Communications with a clear mandate: make Chime a household name, establish us as the innovator in consumer finance for the AI era, and show mainstream America the full breadth of what we've built for them. You'll drive a step change in our consumer and technology brand and scale the team that gets us there.
You're equally formidable dreaming up a brand campaign that gets the country talking and orchestrating an integrated product launch that makes a splash. You partner closely with Brand Marketing and Product Marketing leadership from the start, shaping campaigns and launches into one cohesive narrative and amplify it across channels. You bring sharp brand and product comms chops, bold ideas, and a bias for action.
As a member of the Communications leadership team, you'll report to the VP of External Communications and work closely with Marketing, Product, and Engineering leaders.
In this role, you can expect to:
Set the strategy:
Own an integrated product and brand communications strategy that drives the business and wins over consumers and the tech community alike.
Mainstream the Chime brand:
In close collaboration with Brand Marketing, turn brand partnerships, consumer insights, original research, and cultural moments into campaigns that generate sustained coverage.
Own the product narrative:
Work hand in hand with Product Marketing to drive 360-degree product launches, from messaging to media, influencer relations, and the owned and paid surround sound that turns each one into a buzzy moment.
Build the team:
Lead and develop a high-performing team and raise the bar for the function. Product and Brand Communications is a growth driver for Chime, and there's a lot of runway.
Lead cross-functionally:
Partner with Product Management, Engineering, Brand Marketing, Product Marketing, Content, and others, so every launch and campaign tells a clear story.
Expand the spokesperson bench
: Prepare Chime's product, technology, and marketing leaders for external communications opportunities, working closely with our Chief Technology Officer, Chief Product Officer, and Chief Marketing and Growth Officer and their teams.
Keep Chime in the conversation:
Cultivate relationships across national and local consumer, lifestyle, business, technology, and trade outlets. Direct external agencies to drive consistent coverage and bring campaigns to life.
To thrive in this role, you have:
12+ years of experience in product, consumer, or brand communications, or related marketing roles, preferably in consumer technology.
A track record of leading product and brand communications functions, from large-scale consumer campaigns to major product launches.
Deep media and influencer relationships across consumer, business, and technology outlets, with a history of landing stories that strengthen brand positioning.
Experience partnering with creators, celebrities, or brands to generate earned media for consumer, corporate, or social impact campaigns.
Proven leadership: you've developed high-performing teams, led cross-functional initiatives, and managed agency partners in fast-paced environments.
Fluency in fintech and consumer technology, including how AI is changing products, consumer behavior, and communications.
Exceptional writing, editing, and verbal communication skills. You write with personality and know how to make complex ideas clear and compelling.
Experience advising C-suite executives and building effective partnerships with Marketing, Product, and Engineering teams.
A degree in Communications, Public Relations, Marketing, Business, or a related field.
#LI-Onsite #LI-BE1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$246,000
—
$340,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: San Francisco, CA, USA
About the role
We're looking for a
Technical Lead Manager (TLM)
to lead our
CI/CD team
, the group that owns how every Chime engineer builds, integrates, and safely ships code. Your team owns the integration and delivery surface: source and code intelligence (
GitHub
,
Sourcegraph
), continuous integration and build (
CircleCI
,
Qlty
), artifacts (
Artifactory
), and the release-safety layer that gets changes to production without breaking it. Your team's mission is continuous, safe, reliable, and efficient integration and delivery of features. Every merge and every deployment at Chime runs through what your team builds.
This is a
player-coach role
. Under Chime's Builder Operating Model, the TLM is a single accountable owner at the team level. You own
both
delivery and people for a small team, and you stay hands-on in the codebase. You'll spend about
40%+ of your time building
, authoring PRs that land in production, with the remainder split across people management, planning, and other business processes. You'll lead a team of 4 engineers, own the roadmap for a high-leverage platform surface, and be directly accountable for the reliability of the pipelines and release systems in the critical path of every Chime team. You're expected to use AI coding agents and workflows to keep planning, operations, and delivery overhead low so you can stay in the code and operate the team.
In this role, you can expect to
Build and ship, hands-on.
Author and review PRs that land in production. Own the team's technical direction, architecture, and quality bar; partner with senior ICs and lead technical design discussions and technical planning.
Lead and grow the team.
Own full people management for the team: 1:1s, career coaching, performance feedback, promotion decisions, and hiring. Build an inclusive, high-trust team and own its health and engagement. Mentor engineers toward Staff or a future TLM path.
Own the CI/CD platform.
Set direction and delivery for the build and integration systems (GitHub, CircleCI, Artifactory, Sourcegraph, Qlty etc): fast, reliable, self-service pipelines with strong documentation and low-friction adoption so every product team ships faster with less support burden.
Be accountable for safe delivery at scale.
Own the release-safety toolkit (Release Guard, canaries and progressive delivery, feature flagging with Tuner, and rollback) and the operational discipline behind it: incident prevention, incident response, SLAs, and blameless learning for systems in the critical path of every deploy.
Balance the platform-team tension.
Weigh new capabilities against keep-the-lights-on work, security remediation, and dependency upgrades, and make those trade-offs legible to engineers, cross-functional partners, and leadership.
Champion AI-driven velocity.
Use AI coding agents and tooling to scale yourself and your team across planning, coding, and ops/triage, and introduce workflows that measurably improve team velocity.
Own cross-functional coordination.
Serve as the XFN point of contact for your platform's capabilities. Coordinate inbound requests and outbound dependencies, partner with client engineering teams and sibling platform teams (Release Enablement, Developer Foundations) on scope and delivery commitments, and tie-break technical decisions.
Partner across the Platform Org.
Work closely with product engineering teams, security, Core Infrastructure, and other Engineering Services leaders on shared roadmaps, dependencies, and other initiatives.
To thrive in this role, you have
5+ years of software engineering experience
and
2+ years leading or managing engineers
, including hiring, performance management, and career development, with the appetite and ability to stay hands-on in the codebase.
A track record of
delivering CI/CD, build/release, or developer-productivity systems
: continuous integration, build pipelines, artifact management, or progressive delivery.
Hands-on experience with CI systems (GitHub Actions, CircleCI, or comparable), build pipelines, and artifact management
in production (must-have).
Hands-on technical depth
you can still exercise: you author and review production PRs and can lead technical design, not just delegate it. Strong development experience in Ruby, Go, Python, or comparable languages.
Experience with
progressive and safe delivery
: canaries, release gating, feature flagging, and rollback strategies.
Strong understanding of
operating production systems at scale
: reliability, observability, incident response, and the operational discipline platform ownership demands.
The judgment to
balance delivery velocity against safety, reliability, and technical-debt realities
, and the communication skills to make those trade-offs clear to engineers and executives alike.
Demonstrated use of AI coding agents and tooling
to accelerate development and team velocity, with a concrete example of the impact on your team's output.
A
customer-obsessed mindset toward internal developers
. You measure success by the productivity and reliability experienced by the engineers who build on your platform.
Excellent written and verbal communication and a collaborative, low-ego approach to cross-team leadership.
Hands-on experience with
Kubernetes, Argo CD, or GitOps-based deployment
in production.
Nice to haves
Experience with
code intelligence and quality tooling
(Sourcegraph, Artifactory, code-quality and linting systems).
Familiarity with common
monitoring, logging, and observability
platforms (e.g., Datadog).
Experience in
financial services or other high-reliability, regulated environments
.
#LI-Onsite
#LI-WW1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$199,000
—
$275,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Ukraine
Workplace: fully
About the Client
Our client is a global B2B iGaming company that develops and supplies online casino games, including slots, crash, card, arcade, and dice games. Their products are featured in online casinos worldwide, providing an engaging experience for users.
Role Overview
As a Key Account Manager, you will manage a portfolio of key B2B casino operator accounts and build long-term relationships with clients and partners. You will be responsible for account development, game launches, performance monitoring, and identifying opportunities to increase revenue from existing accounts.
Key Responsibilities
Manage a portfolio of key B2B casino operator accounts.
Build and maintain long-term relationships with key clients and partners.
Act as the main point of contact for assigned accounts.
Support game launches and ensure effective game placement across casino platforms.
Monitor account performance and identify opportunities for revenue growth.
Develop existing accounts and generate additional business opportunities.
Negotiate commercial terms and agreements with clients.
Work closely with internal teams to support client needs and account development.
Requirements
4 years of experience in Key Account Management.
Previous experience with an iGaming game provider.
Proven experience managing B2B casino operator accounts.
Experience working directly with key decision-makers and strategic iGaming partners.
Strong understanding of the iGaming market and casino products.
An established network of relevant iGaming contacts is a strong advantage.
Strong communication and negotiation skills.
Fluent English and Ukrainian.
Key Soft Skills
Strong client and partner relationship management skills.
Strong communication and negotiation skills.
Ability to analyze account performance and identify growth opportunities.
Focus on client relationships and business results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Ukraine
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Location: Dubai; UAE; Kuwait; Saudi Arabia; Algeria; Morocco
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are looking for an Influencer Marketing Manager to build and scale creator partnerships across the GCC, with a primary focus on Saudi Arabia, the UAE and Kuwait.
This is a hands-on role for someone with an established local network who can turn creator relationships into both brand visibility and measurable acquisition results.
Tasks:
Source, assess and build long-term relationships with creators and influencers across the GCC, with a strong focus on Saudi Arabia, the UAE and Kuwait
Manage influencer collaborations end to end: outreach, negotiations, briefs, approvals, delivery and reporting
Build a reliable pipeline of high-quality creators, talent managers and agencies, mainly focused on profiles with 300k+ followers
Track the performance of influencer campaigns and share clear insights on what to scale, optimise or stop
Support local special projects, offline events and creator activations across the GCC
Represent the company externally as an official point of contact for creators, agencies and partners
Requirements:
2+ years of experience in influencer marketing, creator partnerships, or influencer-marketing agencies
An established network of influencer agencies, talent managers and creators in Saudi Arabia, the UAE, including access to mid- and macro-influencers
A clear understanding of how to improve response rates and build trust in outreach
Experience managing campaigns from first contact through to performance reporting
Understanding of brand-awareness metrics, as well as performance metrics for influencer campaigns
Strong understanding of cultural nuances and creator-market dynamics across the GCC
Native-level Arabic and confident English (B2+)
Nice to have:
Knowledge of fintech, trading, investing or adjacent financial products
Experience working with regulated brands or navigating local advertising and creator disclosure requirements
Based in Saudi Arabia, the UAE, Qatar or Kuwait, with readiness for occasional travel within the GCC
Comfortable being a visible representative of the company, including appearing on the company website and at external events
What we offer:
A competitive base salary with a KPI-based bonus
Interesting, high-impact projects across the GCC, including influencer activations, special projects and offline events
A reliable budget to build, test and scale creator partnerships
The opportunity to shape and grow the company’s local influencer presence in key GCC markets.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-LR1
Location: London, United Kingdom
Workplace: fully
About InvestEngine
We're a London-based fintech on a mission to make ETF investing simple and accessible. Over 150,000 clients have trusted us with over £3.5 billion in assets — and we're just getting started.
We've been featured by MoneyWeek, Finder and Forbes, and we're growing fast with big ambitions.
About the Role
We're looking for a Senior Backend Engineer to join our Portfolio Team and help build the core investment products our clients use every day.
The team owns portfolio creation, Managed Portfolios and related portfolio operations. This is product development work: you'll turn product ideas into reliable, well-built backend features that directly shape how clients invest.
You'll write high-quality code, raise the bar through thoughtful code reviews, contribute to architecture and lead projects from requirements to production. You'll work closely with Product, frontend, QA, mobile and design in a small, autonomous team with a clear roadmap.
What You'll Do
Design, develop and maintain backend services in Python 3.11 using Django / DRF
Build features for portfolio creation, Managed Portfolios and portfolio operations
Lead roadmap projects end-to-end: clarify requirements with Product, propose the technical design, break down the work and ship it
Design and build RESTful APIs used by our web and mobile apps
Give constructive, high-quality code reviews and help raise the team's engineering standards
Take part in architecture discussions and contribute to technical decisions
Work with MySQL and Redis
Identify and reduce technical debt
Collaborate closely with Product, frontend, QA, mobile and design
Contribute to the evolution of our architecture and engineering practices
What We're Looking For
5+ years of experience in backend development
Strong Python skills and solid software engineering fundamentals
A good understanding of software architecture and service design
Solid experience with relational databases and REST API design
A track record of writing clean, maintainable, well-tested code
Experience leading projects or features from idea to production
The ability to pick up new codebases and technologies quickly
Strong ownership, organisation and a collaborative working style
Familiarity with Git, CI/CD practices and modern engineering workflows
English B2+
and fluent Russian
Nice to Have
Experience with Django or Django REST Framework (not required, since strong fundamentals matter more than an exact framework match)
Experience in fintech, investing, wealth management or another regulated industry
Familiarity with AWS and Docker
Experience with RabbitMQ, Kafka or other message brokers
Experience using AI-assisted development tools in your daily work
Contributions to open source or personal side projects
How We Work
We're a lean, collaborative team where engineers have real influence on architecture, technical decisions and engineering culture.
The Portfolio Team is strong and autonomous. We work in two-week sprints with Product involved throughout, and we have a clear 3–6 month roadmap. You'll have the freedom to make technical decisions and own meaningful parts of the product without micromanagement or unnecessary bureaucracy.
What We Offer
Impact from day one: work on core investment products used by more than 150,000 clients
Ownership: lead projects and become the go-to backend owner for key areas of the Portfolio domain
Technical growth: influence architecture and technical decisions
Modern tech stack: Python 3.11, Django, MySQL, Redis, AWS, GitHub, TeamCity
Remote-first and flexible: work from anywhere, at your own pace
Unlimited vacation: take time off when you need it, with no fixed limits
Supportive team: thoughtful, skilled colleagues who care about quality and results
Hiring Process
HR interview
Technical interview with the Backend team
Conversation with the Portfolio team leadership
Gamified cognitive assessment to understand how you think and solve problems
Location: London, United Kingdom
Workplace: fully
About InvestEngine
We’re a London-based fintech on a mission to make ETF investing simple and accessible. Over 150,000 clients have trusted us with over £3.5 billion in assets — and we’re just getting started.
We’ve been featured by
MoneyWeek
,
Finder
and
Forbes
, and we’re growing fast with big ambitions.
About the Role
We’re looking for a
Senior Frontend Engineer
to join our
Pensions Team
as its first dedicated frontend engineer. The team looks after around
100,000 SIPP accounts
and thousands of pension transfers every month.
You’ll own our pensions web journeys end to end — from clarifying requirements with Product, Design and Backend to building, testing, releasing and checking how features behave in production. Your first big goal is the frontend scope of a
pension administrator migration
: new account-opening flows, updated legal documents and in-app changes for existing customers.
The team is backend-heavy, so you’ll be the frontend voice in technical decisions: shaping API contracts with backend engineers, setting how frontend work is reviewed and tested in Pensions, and later onboarding a second frontend engineer.
What You’ll Do
Build and maintain customer-facing pension journeys in
React and TypeScript
Own features from refinement to production, shipping web in the same sprint as backend
Agree
API contracts
, states and error handling with backend engineers and designers
Build complex, multi-step forms for account opening, transfers and declarations
Write unit and component tests, and release safely behind
feature flags
Monitor features in production and fix issues quickly
Work in a large, long-lived codebase and follow our documented frontend architecture
Use AI coding tools (Claude Code, Codex) in daily work — and review what they produce
Set frontend review and testing practices in the team, and onboard our next frontend engineer
Collaborate with Product, Design, QA, Operations and the wider frontend group
What We’re Looking For
Commercial experience with React and TypeScript
as your main tools over the last 2+ years, in a large, long-lived codebase
Production experience with a
state manager
beyond component state (Effector, Redux or similar)
Solid
REST API integration
skills, including loading and error states
Experience working closely with backend engineers —
discussing and shaping API contracts
, not just consuming them
Experience building
complex or multi-step forms
in production
Unit or component testing as part of your daily work (Jest, React Testing Library or similar)
General understanding of
web accessibility
(semantic HTML, keyboard navigation, ARIA)
Experience working within a documented frontend architecture
Strong ownership: you clarify unclear requirements before you start and see features through to production
Clear communication with engineers and non-technical stakeholders
English B2+
and fluent Russian
Nice to Have
Hands-on backend experience — commercial or personal projects
Experience building a
Backend for Frontend (BFF)
layer
Experience planning frontend architecture and breaking work down for other engineers
Experience with
Effector
Playwright
or other end-to-end testing tools
Feature flags and error monitoring (GrowthBook, Sentry or similar)
React Native
experience
Experience in fintech or another regulated industry — not required, we’ll get you up to speed
How We Work
We’re a lean, collaborative team where engineers have a real influence on product, architecture and engineering culture.
We value
ownership, curiosity and continuous improvement
. We start from the customer problem rather than the ticket, and we pick the simplest solution that works.
In Pensions, you’ll be the team’s frontend owner — the person who makes sure pension features reach customers on web
at the same pace as the backend
.
What We Offer
Impact from day one
— own the web side of a business-critical pensions product
Real ownership
— shape how frontend works in the team from the start
Growth
— onboard and mentor the next frontend engineer joining the team
Modern tooling
— TypeScript, React, Effector, Jest, Playwright, Storybook, Claude Code and Codex
Remote-first and flexible
— work from anywhere, at your own pace
Unlimited vacation
— take time off when you need it, no fixed limits
Supportive team
— thoughtful, skilled colleagues who care about quality and results
Hiring Process
Intro call with our Talent team
Technical interview with the Frontend team (about 1 hour, case-based discussion, no live coding)
Gamified cognitive assessment to understand how you think and problem-solve
Final conversation with our CTO
Location: LATAM
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows.
You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.
KEY RESPONSIBILITIES
User Support and Issue Resolution
- Provide timely and professional support to players regarding payments, accounts, and platform usage
- Investigate complex payment and account issues beyond automated support
- Validate payment status, identify root causes, and coordinate resolution with internal teams
- Distinguish between payment issues, product defects, and game-related inquiries
Ticket Management
- Manage incoming requests and ensure SLA compliance
- Maintain clear and consistent communication throughout the lifecycle of each case
- Prioritize and escalate issues with the appropriate context and supporting information
Monitoring and Continuous Improvement
- Identify recurring issues and report trends affecting product, payments, or user experience
- Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues
- Contribute to scaling support operations through process improvements and automation
REQUIRED QUALIFICATIONS
- Experience in customer support, technical support, user operations, or a similar customer-facing role
- Excellent written and spoken English with clear, professional communication skills
- Strong analytical and problem-solving skills with attention to detail and process discipline
- Ability to explain technical or operational issues in a simple, user-friendly way
- Ability to work in a shift-based or flexible schedule
PREFERRED QUALIFICATIONS
- Experience in gaming, mobile applications, or digital products
- Experience in payments, fintech, or banking operations
- Familiarity with customer support platforms such as Zendesk or Intercom
- Understanding of payment flows, transaction lifecycles, and common payment issues
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Asia
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
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We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows.
You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.
KEY RESPONSIBILITIES
User Support and Issue Resolution
- Provide timely and professional support to players regarding payments, accounts, and platform usage
- Investigate complex payment and account issues beyond automated support
- Validate payment status, identify root causes, and coordinate resolution with internal teams
- Distinguish between payment issues, product defects, and game-related inquiries
Ticket Management
- Manage incoming requests and ensure SLA compliance
- Maintain clear and consistent communication throughout the lifecycle of each case
- Prioritize and escalate issues with the appropriate context and supporting information
Monitoring and Continuous Improvement
- Identify recurring issues and report trends affecting product, payments, or user experience
- Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues
- Contribute to scaling support operations through process improvements and automation
REQUIRED QUALIFICATIONS
- Experience in customer support, technical support, user operations, or a similar customer-facing role
- Excellent written and spoken English with clear, professional communication skills
- Strong analytical and problem-solving skills with attention to detail and process discipline
- Ability to explain technical or operational issues in a simple, user-friendly way
- Ability to work in a shift-based or flexible schedule
PREFERRED QUALIFICATIONS
- Experience in gaming, mobile applications, or digital products
- Experience in payments, fintech, or banking operations
- Familiarity with customer support platforms such as Zendesk or Intercom
- Understanding of payment flows, transaction lifecycles, and common payment issues
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Cairo, Egypt; Alexandria, Egypt
Workplace: hybrid
About Yassir:
Yassir is the leading super app in the Maghreb region, set on changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia, with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. We're helping usher the continent into a digital economy era, not just by serving people, but by building a marketplace that brings people what they need while infusing social values.
About the Role
Yassir's marketplace runs on decisions made millions of times a day: which driver gets which trip, what a ride should cost, when an order will arrive, which transaction looks fraudulent, who qualifies for credit. We are looking for a Product Manager who owns the machine learning systems behind those decisions and is accountable for their measurable impact on the business.
This is a product role for ML-heavy, data-intensive products. You will lead discovery from data rather than from opinion, frame business problems as problems a model can actually solve, define what success means both offline and in production, and prove impact through well-designed experiments. You will work closely with data scientists, ML engineers and data engineers, and with product and operations partners across ride-hailing, delivery and financial services.
What This Role Is (and Isn't)
This role centres on predictive and decisioning ML: ranking, matching, forecasting, pricing, risk and personalisation. Experience building LLM or agentic features is welcome, but it is not a substitute for the fundamentals below. If your ML product experience is primarily integrating third-party models or APIs into user-facing features, this role is likely not the right fit.
Responsibilities
Data-led discovery:
Identify and size ML opportunities by going into the data yourself. Diagnose where the marketplace is losing value (supply-demand imbalance, cancellations, ETA error, fraud losses, default rates) and translate it into a prioritised, quantified problem backlog.
Problem framing:
Turn business problems into well-posed ML problems: define the prediction target, the decision it informs, the unit of analysis, label availability and quality, and the cost of different error types. Know when a problem does not need ML and a rule or heuristic will do.
Metrics and success criteria:
Define the chain from model metrics (e.g. precision/recall, calibration, MAE) to product and business metrics, and own guardrail metrics. Understand why offline gains often fail to translate online, and plan for it.
Experimentation and causal inference:
Design and interpret controlled experiments, including in two-sided marketplace settings where interference makes standard A/B tests unreliable (switchback, geo or cluster-randomised designs). Reason about statistical power, novelty effects and heterogeneous impact across cities and segments. Distinguish correlation from causation, and know which quasi-experimental methods to use when randomisation isn't possible.
ML product lifecycle:
Own models from framing through data requirements, baseline, iteration, launch, monitoring and retirement. Partner with engineering on rollout strategy, model monitoring, drift detection, retraining cadence and failure modes. Treat a model in production as a product that degrades if unattended.
Roadmap and trade-offs:
Own the ML product roadmap across domains and countries. Make explicit trade-offs between accuracy, latency, cost, interpretability, fairness and regulatory requirements, especially in credit and financial services.
Stakeholder alignment and visibility:
Make the impact of ML work legible to non-technical leadership. Communicate results, including null and negative results, with rigour and clarity. Align product, operations, risk and marketing partners on shared objectives.
Leadership and culture:
Raise the bar on how the organisation makes decisions with data. Mentor peers, build a culture of feedback and trust, and invest in your own growth and that of those around you.
Requirements
4+ years of product management experience, including at least 2 years owning ML-driven products that run in production and influence core business decisions (e.g. pricing, matching, ranking, forecasting, fraud, credit risk, recommendations).
Hands-on fluency with data: you can write SQL, explore data independently and challenge an analysis without waiting for someone else to run it.
Demonstrated experience designing, running and interpreting controlled experiments, and a solid working understanding of causal inference.
Strong understanding of core ML concepts: supervised learning, evaluation metrics and their trade-offs, overfitting and leakage, bias, calibration, and the relationship between offline and online performance.
A track record of shipping ML products where you can clearly articulate the problem framing, the metrics chosen, the experiment design and the measured business impact, including what went wrong.
Experience working with distributed or remote teams across multiple markets.
Experience in marketplaces, mobility, on-demand delivery or fintech is a strong plus.
BSc/MSc in Engineering, Computer Science, Statistics, Data Science or a related quantitative field.
Location: Cyprus
Workplace: fully
About the Client
Our client is a global B2B iGaming company that develops and supplies online casino games, including slots, crash, card, arcade, and dice games. Their products are featured in online casinos worldwide, providing an engaging experience for users.
Role Overview
As a Key Account Manager, you will manage a portfolio of key B2B casino operator accounts and build long-term relationships with clients and partners. You will be responsible for account development, game launches, performance monitoring, and identifying opportunities to increase revenue from existing accounts.
Key Responsibilities
Manage a portfolio of key B2B casino operator accounts.
Build and maintain long-term relationships with key clients and partners.
Act as the main point of contact for assigned accounts.
Support game launches and ensure effective game placement across casino platforms.
Monitor account performance and identify opportunities for revenue growth.
Develop existing accounts and generate additional business opportunities.
Negotiate commercial terms and agreements with clients.
Work closely with internal teams to support client needs and account development.
Requirements
4 years of experience in Key Account Management.
Previous experience with an iGaming game provider.
Proven experience managing B2B casino operator accounts.
Experience working directly with key decision-makers and strategic iGaming partners.
Strong understanding of the iGaming market and casino products.
An established network of relevant iGaming contacts is a strong advantage.
Strong communication and negotiation skills.
Fluent English and Russian.
Key Soft Skills
Strong client and partner relationship management skills.
Strong communication and negotiation skills.
Ability to analyze account performance and identify growth opportunities.
Focus on client relationships and business results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Задачи:
— Обеспечение бесперебойной работы оборудования в зоне ответственности отдела ИТ (компьютеры, принтеры, сетевое оборудование и т.п.);
— Подготовка рабочего места (настройка ПК, выдача доступов);
— Установка/настройка и устранение неисправностей программного обеспечения;
— Оказание технической поддержки пользователей на рабочем месте и по средствам “удаленного доступа“;
— Регистрация заявок в тикетных системах, консультация пользователей и разрешение инцидентов;
— Письменная коммуникация с сотрудниками компании на русском и английском языке (уровень от B1);
— Проведение работ по модернизации, поддержанию на должном уровне ЛВС компании;
— Шифрование/Дешифрование рабочих ПК;
— Ведение документации;
Требования:
— Опыт работы в технической поддержке от 2 лет;
— Понимание принципа работы тикетных систем (опыт работы с продуктами Atlassian (Jira/Confluence) будет плюсом);
— Развитый технический кругозор;
— Хорошие знания ОС macOS/Windows/Linux;
— Знание аппаратной части ПК, возможность диагностики и устранения неполадок;
— Знание принципов работы сети;
— Умение производить troubleshooting;
— Коммуникабельность и стремление к профессиональному развитию;
Условия:
— Работа в солнечном офисе на Кипре;
— 28 дней отпуска и оплачиваемые days off для перезагрузки;
— Ежемесячный кутёж с командой;
— Депозит в Benefit bar для спорта, психолога, языков или учебы.
Задачи:
— Работа в Legal Department.
Требования:
— Опыт 3–5 лет в legal/compliance, желательно в fintech, financial services или brokerage.
— Юридическое образование.
— Опыт работы с договорами.
— Знания Compliance, KYC/AML, due diligence.
— Знания GDPR / Data Protection.
— Хороший уровень английского языка.
— Опыт работы с regulatory matters.
Будет плюсом:
— Опыт с Cyprus/EU regulation, licensing, M&A и несколькими юридическими лицами.
Location: Remote - Worldwide
Workplace: onsite
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
Director of Technology Operations
We are building the next operating model for a ~150-person technology organization behind production-critical financial infrastructure.
We are looking for a Director of Technology Operations to lead that transformation.
This is not a traditional infrastructure or IT operations role. The mandate is to evolve Technology Operations from a primarily reactive model toward a scalable organization built around clear ownership, platform engineering, automation, self-service, operational excellence, resilience and measurable outcomes.
You will initially lead several established technology functions through their existing Heads and Leads, with approximately 25 people across Platform/DevOps, Corporate IT and Operational Excellence. The mandate is broader than the initial team size: you will help shape the operating model of a ~150-person technology organization and build capabilities designed to scale significantly beyond today's structure.
Your responsibility will go beyond managing these teams. You will help shape how the broader technology organization operates: how production services are owned, how incidents and changes are managed, how engineers consume infrastructure capabilities, how operational risks are identified, and how recurring manual work is systematically eliminated.
A major part of the role is organizational transformation. We expect you to assess the current model, challenge it where necessary, define the target state, develop the leaders underneath you, and deliver measurable improvements rather than simply introduce new processes.
The goal is straightforward: as the company grows, Technology Operations should become more reliable, resilient and scalable while requiring less manual coordination, less operational toil and less executive intervention.
What you will do
Lead the transformation of Technology Operations across Platform/DevOps, Corporate IT and Operational Excellence, moving the organization from reactive operations toward ownership, automation, self-service and measurable outcomes.
Define the Technology Operations strategy, target operating model, organizational structure, responsibilities, priorities and transformation roadmap.
Lead multiple established technology functions through Heads, Leads and other managers, creating clear accountability and developing leaders who can operate with increasing autonomy.
Lead the evolution of DevOps toward a Platform Engineering model that reduces operational toil, increases self-service and improves developer productivity while maintaining reliability and security.
Partner with Engineering to establish a "you build it, you own it" model, where product teams retain ownership of their services in production while Technology Operations provides the platform, standards, tooling and operational framework that enable them to operate reliably.
Develop Service Management toward Operational Excellence: strengthen service ownership, incident and problem management, introduce risk-based change governance, reduce unnecessary manual controls, and use operational data to eliminate systemic causes of failures.
Transform Corporate IT toward a secure, automated employee technology model, with strong identity and access lifecycle management, device management, governance and employee self-service.
Continuously assess the current organization, technology landscape and operating model, identify structural and operational gaps, and turn them into concrete improvement initiatives.
Improve the maturity, reliability, scalability and efficiency of technology operations supporting production-critical systems.
Define meaningful operational metrics and use them to identify systemic problems, measure transformation outcomes and drive improvements rather than simply report performance.
Own the Technology Operations contribution to digital operational resilience, including ICT business continuity, disaster recovery, backup and restoration, resilience testing, recovery objectives, crisis readiness, and remediation of findings from incidents and resilience exercises.
Partner with Security, Risk and Compliance to maintain an effective ICT risk management and control environment, including technology risk identification, critical service dependencies, ICT third-party risk, resilience testing, audit readiness and regulatory remediation.
Ensure operational and technology risks are identified early, understood, prioritized and addressed appropriately.
Support the company through audits, certifications, regulatory requirements and other controls relevant to financial and technology organizations.
Own and optimize budgets, technology vendors, infrastructure investments and external partnerships within the function.
Partner closely with Engineering, Security, Risk, Compliance, Product, Finance and other business functions.
Represent Technology Operations in cross-functional and executive discussions and communicate complex technology and operational topics clearly to different audiences.
Help prepare the technology organization for the next stage of the company's growth, including increasingly complex enterprise customers, new products and a larger engineering organization.
What we are looking for
Significant leadership experience in Technology Operations, IT Operations, Infrastructure & Operations, Platform/Production Operations, Platform Engineering or a comparable technology function.
Experience as a manager of managers, with responsibility for several teams or functions through Heads, Engineering Managers, Team Leads or equivalent leadership roles.
Previous experience as a Technology Director, VP/Head of Technology Operations, Platform/Infrastructure leader or in a comparable senior role within a product engineering organization is highly relevant.
Proven examples of significant organizational or technology transformation: changing operating models, building or restructuring functions, introducing new capabilities, increasing operational maturity, scaling teams or materially changing how technology organizations operate.
Experience leading or evolving DevOps, SRE or infrastructure capabilities toward Platform Engineering, including developer self-service, automation and reduction of operational toil.
Strong understanding of modern production ownership models and the relationship between Platform Engineering and product engineering teams.
Experience with production-critical systems where availability, reliability, security and operational failures have direct business impact.
Experience with IT and Service Management in modern product/engineering environments, including incident, problem and change management.
Experience transforming Corporate IT or employee technology environments, including identity/access lifecycle, endpoint/device management, automation, governance and employee self-service.
Practical experience with business continuity, disaster recovery and operational resilience in production-critical environments, including BIA, RTO/RPO, backup and restoration, resilience testing and remediation.
Experience working with Security, Risk and Compliance teams and managing technology and operational risks.
Exposure to audits, certifications, regulatory requirements and operational controls relevant to financial institutions or other regulated environments.
Working knowledge of regulatory frameworks relevant to technology operations in financial services, such as DORA, and the ability to translate regulatory requirements into pragmatic engineering and operational controls, is a plus.
Experience managing budgets, vendors, contracts and technology investments.
Ability to operate effectively when requirements, organizational boundaries or the final solution are not yet fully defined.
Track record of developing leaders and building teams that can operate without constant escalation or executive intervention.
Ability to move between strategic topics and operational problems: understand what requires executive attention, delegate what should be owned by your leaders, and personally step in when the situation requires it.
Strong stakeholder management and communication skills, including the ability to work effectively with technical teams, senior business stakeholders and executive leadership.
Experience in fintech, payments, banking, financial infrastructure or another regulated and production-critical technology environment would be highly valuable.
How we think about this role
We are not looking for a traditional IT or infrastructure leader whose primary focus is maintaining existing systems and following established processes.
We need someone who is comfortable entering an environment where not everything has already been defined — and who sees that ambiguity as part of the mandate.
You should be able to understand how the organization actually operates today, distinguish symptoms from systemic problems, bring the right people together, make decisions with incomplete information, and turn those decisions into measurable organizational and technology improvements.
You will not be expected to solve every problem personally. A major part of your role will be to build strong Heads and Leads who can own their areas independently, while you focus on the most important organizational, strategic and cross-functional challenges.
At the same time, limited resources, legacy approaches or imperfect processes should be constraints to work with — not reasons why progress cannot happen.
What success looks like
Within the first 6–12 months, we expect to see measurable movement in addition to plans:
reduced recurring operational toil;
increasing developer and employee self-service;
stronger and clearer service ownership;
fewer repeated incidents and systemic operational failures;
more risk-based and automated change management;
improved developer and employee experience;
clearer operational and resilience metrics;
measurable progress toward a Platform Engineering model;
stronger operational resilience and risk management;
and Heads and Leads operating with greater autonomy.
You will have established a clear target operating model and transformation roadmap, but success will not be measured by the existence of the roadmap itself. It will be visible in how the organization operates.
Success means the organization requires less manual coordination and executive intervention while becoming more reliable, resilient, faster and more scalable.
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Remote - European Region
Workplace: hybrid
Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy.
We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape.
For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries.
We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration.
We are looking for a Product Designer to join our Back Office team and help design intuitive, efficient, and scalable solutions for internal users. This role will focus on simplifying complex operational workflows and improving the user experience across back-office products and tools.
The Product Designer will work closely with product managers, business stakeholders, developers, and other designers throughout the entire product development lifecycle—from research and concept development to implementation and continuous improvement. The ideal candidate combines strong UX and UI design skills with the ability to understand complex business processes and translate them into clear, user-friendly solutions.
Responsibilities:
Design intuitive and efficient user experiences for back-office products and internal tools.
Translate business and user requirements into user flows, wireframes, prototypes, and high-fidelity designs.
Collaborate closely with product managers, business stakeholders, developers, and other designers.
Conduct user research and usability testing with internal users.
Identify opportunities to simplify complex workflows and improve operational efficiency.
Maintain consistency across products by contributing to and following the design system.
Support the full product development lifecycle, from discovery and concept development to implementation and post-launch improvements.
Review implemented solutions to ensure design quality and consistency.
Manage multiple design initiatives and priorities in a growing product environment.
Requirements:
5+ years in product design, at least two of them in fintech, payments, banking or complex B2B SaaS.
A portfolio with real case studies: the problem, the constraints, your decisions, and what changed after release.
Confidence with dense interfaces: tables, filters, loading and error states, empty screens, permissions.
Figma at system-author level: variables, components, auto layout, clean handoff.
Fintech literacy — KYC/AML, compliance, security, reporting — and the ability to design within those limits rather than against them.
Autonomy in a distributed team and English at B2 or above.
Nice to have:
Experience designing back-office systems, internal tools, or complex B2B products
Experience working with cryptocurrency, blockchain, or fintech products
Understanding of crypto-related workflows, terminology, and user needs
Experience with data-heavy interfaces, dashboards, tables, and complex workflows
Experience working with and contributing to design systems
Knowledge of accessibility standards and responsive design principles
Why should you choose Coinspaid?
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Remote - European Region
Workplace: hybrid
CryptoProcessing by Coinspaid is a stablecoins payment provider helping businesses accept digital assets and convert it to fiat. With over 11 years of industry experience, CryptoProcessing connects businesses to crypto users and makes transactions as simple as pressing a button.
Today, our team includes 110+ professionals working remotely across multiple countries. We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
We are looking for an experienced Operational Account Manager to join our high-performing account management team. The ideal candidate has extensive Fintech or Crypto B2B Strategic Account Management experience, and approaches client relations with growth ambitions, superior service, and an always-available mindset
Responsibilities:
Assist assigned clients with day-to-day routine questions related to their account.
Ensure client volume and revenue targets are met or exceeded through outstanding client service, proactively identifying growth opportunities, and an “always-available” mindset
Maintain, optimize, and negotiate contractual agreements and terms
Forecasting, monitoring, achieving, and reporting on client-based targets
Create and nourish strong relationships internally with other teams and stakeholders
Organise client meetings virtually and face-to-face to maintain strong and mutually beneficial relationships
Promote and share the product’s benefits and value
Keep records updated in CRM, Email, Confluence, and other internal software
Occasional travel to industry expos, and conferences and attending relevant networking events
Other duties as required from time to time by the company
Requirements:
Has 2+ years of Fintech, Crypto or other online business account management experience within a B2B setting
Is service-first driven, self-motivated, and can work independently
Believes listening, empathy, and serving clients with a smile while also driving commercial results are essential for success
Thrives in a fast-paced start-up environment with a focus on speed and problem-solving
Works and manages time in a highly structured and efficient manner
Has strong negotiation skills and always looks for mutually beneficial solutions
Is passionate about crypto and the latest payment solutions available on the market
Has high energy, a positive attitude, and believes teamwork is crucial to success
Has outstanding problem-solving skills
Has strong organization skills, reporting skills, and attention to detail
Has experience with using Salesforce, Jira, Confluence, Intercom and Tableau
Proficiency in English and Russian, written and verbal
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Belarus; Armenia; Croatia; Georgia; Kazakhstan; Montenegro; Portugal; Serbia; Spain
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are looking for a Senior Influence Manager to launch educational and special projects with YouTube and fintech creators for a global trading-platform brand.
The role combines influencer partnerships, content development and full-cycle project execution, with a focus on measurable business impact.
Tasks:
Source, assess and build relationships with YouTube influeners and niche fintech, trading and investing influencers
Develop and launch educational, YouTube and other special projects with creators
Prepare concepts, briefs and collaboration formats together with influencers and internal teams
Manage projects end to end: outreach, negotiations, approvals, production coordination, launch and reporting
Conduct post-campaign analysis: assess content and audience results, traffic, conversions and contribution to business metrics
Requirements:
2-3+ years of experience in influencer marketing, special projects, YouTube, content production or digital media
Experience working with YouTube creators long-term and/or niche fintech, trading or investing influencers
Understanding of the full cycle of special projects, from concept development to post-campaign analysis
Ability to connect creator and content performance with brand-awareness and business metrics
Experience working with mutli-language creators, speakers, agencies or production teams
Strong organisation, communication and negotiation skills
Native-level Russian and confident English (B2+)
What we offer:
A competitive base salary with a KPI-based bonus
Interesting educational, YouTube and creator-led special projects
A reliable budget to test and scale new collaboration formats.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-LR1
Location: Belarus; Armenia; Georgia; Kazakhstan; Montenegro; Poland; Portugal; Spain; Serbia
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are looking for an Middle Influencer Manager to launch creator campaigns for a global trading-platform brand.
Tasks:
Source and assess influencers manually across social platforms, as well as through influencer-marketing tools and databases
Work with TikTok Content Suite to identify creators, analyse content and monitor campaign opportunities
Launch influencer advertising campaigns end to end: outreach, negotiations, briefs, approvals, content delivery and reporting
Generate creative concepts and briefs together with creators, based on market and campaign insights
Analyse campaign results and creative performance, identify successful approaches and suggest improvements
Collaborate with the paid-traffic team to adapt creator content for performance campaigns and understand post-launch results
Requirements:
1.5+ years of experience in influencer marketing, creator partnerships, digital marketing or a related field
Ability to independently source, evaluate and communicate with creators
English B1–B2+ level, Russian C1
Strong understanding of TikTok, Instagram and YouTube, including current creator formats and trends
An analytical mindset and confidence working with campaign metrics
Strong organisation, attention to detail and proactive communication
Nice to have:
Experience working with LATAM, Asian or African markets
Knowledge of fintech, trading, investing or adjacent financial products
Basic understanding of paid traffic and how influencer content can be used in performance campaigns
What we offer:
A competitive base salary with a KPI-based bonus
The opportunity to lead high-impact creator projects with real ownership
A reliable budget to build, test and scale collaborations
Work across influencer marketing, YouTube projects, special activations and offline events.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-LR1
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the team
As a key digital asset hub, Singapore is an integral part of our global strategy. Licensed by MAS, OKX SG is focused on providing Singapore users with a secure and user-friendly platform for trading digital assets.
The Commercial team is responsible for developing and deepening relationships with high-value individual and institutional clients, understanding their needs, and connecting them with relevant products and solutions across the OKX ecosystem.
About the Opportunity
We are seeking an experienced
Assistant Relationship Manager
to support our Relationship Managers in delivering a responsive, seamless experience for high-value clients in Singapore.
You will take ownership of client preparation, day-to-day servicing, follow-up, and internal coordination across the client lifecycle. This includes ensuring RMs are well prepared for client conversations, agreed actions are completed promptly, and client requests are handled with care and professionalism across Product, Operations, Compliance, and other internal teams.
This is a hands-on, client-facing role for someone who understands the expectations of sophisticated clients, anticipates what needs to be done, and follows through reliably. Success requires strong attention to detail, sound judgement, and a high level of ownership in ensuring both RMs and clients receive consistent, high-quality support.
What You’ll Be Doing
Client & Meeting Preparation
- Prepare concise client briefs covering relationship history, account activity, outstanding requests, and relevant discussion points, ensuring RMs are well prepared for client conversations.
- Coordinate meeting agendas, materials, and logistics, and conduct client or prospect research as required.
- Maintain accurate and up-to-date client records, ensuring relevant information is readily accessible to RMs.
Onboarding & Account Support
- Guide clients through onboarding and account maintenance, clearly communicating documentation requirements, next steps, and progress.
- Coordinate KYC and account-related requests with Operations and Compliance, checking submissions for completeness and following up on outstanding information.
- Drive operational blockers towards resolution, recognising when matters require RM involvement or specialist review and escalating promptly.
RM Enablement & Process Improvement
- Maintain CRM records, action trackers, and reporting so RMs have clear visibility of client priorities and outstanding actions.
- Develop knowledge of OKX products and processes to independently handle routine enquiries and anticipate information RMs may need.
- Identify recurring service issues and improve workflows to reduce administrative burden, strengthen follow-through, and improve the overall client experience.
Commercial Support
- Support RMs with research and preparation for prospective high-value clients, including understanding their business, trading or investment needs, and relevant market developments.
- Support prospect follow-up and progression through the sales process, coordinating agreed next steps and maintaining momentum.
- Where appropriate, support targeted outreach and initial client engagement under the direction of RMs.
What We Look For In You
5+ years of experience in financial services, fintech, crypto, wealth management, institutional sales, client servicing, or another relevant commercial environment.
Strong interest in crypto and financial markets, with the curiosity and ability to develop deep product knowledge quickly.
Commercially minded and confident engaging directly with clients, with the ambition to develop into an independent Relationship Manager.
Experience supporting HNW/UHNW, family-office, institutional or other sophisticated clients, including complex account structures and time-sensitive instructions.
Strong ownership and follow-through, with the ability to manage multiple client requests and ensure issues are driven through to resolution.
Analytical and detail-oriented, with the ability to use client and activity data to identify commercial opportunities.
Strong written and verbal communication skills, with the ability to work effectively across clients and internal stakeholders.
Proactive, resourceful, and comfortable operating in a fast-paced environment where priorities can change quickly.
Fluency in English and Mandarin is required
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
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OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.