Location: New York, New York, United States
About the Role
iCapital is seeking a Senior Vice President, Client Delivery to lead a significant portion of the Broker Dealer channel within the growing Annuities Platform team. Reporting to the Managing Director and Chief Delivery Officer, this individual will be responsible for driving successful client implementations, delivery excellence, operational performance, and client satisfaction across one of the firm's most strategic growth areas. This role will oversee Client Delivery leaders and their teams, supporting onboarding, implementation, and ongoing client delivery for broker-dealers, wirehouses, banks, RIAs, insurance carriers, and other financial institutions.
Responsibilities
Lead and develop Client Delivery leaders and their teams responsible for implementations, onboarding programs, and ongoing client delivery while fostering a culture of accountability, ownership, execution excellence, and client focus.
Own delivery performance across a portfolio of strategic client relationships, implementations, and delivery programs, ensuring milestones, commitments, client expectations, and business objectives are consistently achieved.
Establish governance frameworks, operating rhythms, performance management practices, and executive reporting processes that improve execution, scalability, and organizational effectiveness.
Serve as an executive sponsor for strategic client relationships, critical implementations, and complex delivery initiatives, building trusted partnerships with senior client stakeholders and sponsors.
Lead executive steering committees, governance meetings, implementation reviews, and client-facing discussions while delivering executive communications, presentations, status updates, and recovery plans.
Act as the senior escalation point for complex client situations, implementation challenges, and delivery issues, personally engaging when additional leadership involvement is required.
Identify risks, diagnose root causes, and drive practical solutions across teams to proactively address issues before they impact client outcomes.
Direct project recovery efforts involving timeline, scope, resource, performance, or stakeholder challenges while maintaining confidence and alignment among key stakeholders.
Partner closely with Product, Technology, Operations, Sales, Account Management, and Support teams to align priorities, resources, and execution plans that drive successful client outcomes.
Translate implementation insights, delivery learnings, and client feedback into operational improvements, process enhancements, and product recommendations.
Drive resource planning, forecasting, operational efficiency, invoicing oversight, capacity management, and delivery performance measurement across the organization.
Improve implementation methodologies, delivery processes, governance standards, and the overall client experience to support growth and scalability.
Qualifications
15+ years of experience leading client delivery, implementation, professional services, consulting, operations, or other complex client-facing organizations
Proven success leading large-scale client implementations, enterprise programs, and complex delivery portfolios
Demonstrated ability to lead and build high-performing teams, drive accountability and performance across organizations
Strong executive presence with experience managing senior client relationships, executive stakeholders, steering committees, and governance forums
Exceptional communication and presentation skills, including experience developing executive updates, governance materials, recovery plans, and client-facing presentations
Proven ability to solve complex business, operational, and delivery challenges while maintaining strong client relationships and stakeholder confidence
Experience leading escalations, project recovery efforts, and cross-functional execution within complex, fast-paced environments
Strong operational, financial, organizational, forecasting, and resource management capabilities
Experience within annuities, insurance, wealth management, broker-dealers, wirehouses, fintech, or broader financial services organizations
Strong understanding of the annuity distribution ecosystem, financial institution operating models, and client implementation lifecycles
Experience working with broker-dealers, insurance carriers, banks, RIAs, wealth management firms, or enterprise financial institutions
Experience with FireLight or similar annuity, insurance, point-of-sale, e-application, new business, or distribution technology platforms
Benefits
The base salary range for this role is $180,000 to $210,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Lisbon; Portugal
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Role: Forward Deployed AI Engineer
- Department: Forward Deployed Engineering
- Location: Portugal (Lisbon)
- Reports to: VP, Forward Deployed Engineering
- Working type: Hybrid (On-site at customer locations approx. 50% of time)
- Must be eligible and able to attain relevant national and NATO security clearances.
- Must be based in-country and native level speaker of the country you're deploying to.
THE MISSION OF THE FORWARD DEPLOYED AI ENGINEER
In this role, you'll be the hands-on AI builder defense and intelligence customers rely on. You’ll deploy ICEYE’s intelligence platform into secure (often air-gapped) environments and rapidly ship AI-powered workflows on top of it—everything from Docker-based deployments to RAG systems fusing SAR imagery with intelligence reports. This is a ship-code-daily role: turning raw satellite data into mission-critical tools analysts use to protect nations.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
DAY TO DAY RESPONSIBILITIES:
PLATFORM DEPLOYMENT & INTEGRATION
- Deploy ICEYE's intelligence platform into customer secure environments (on-premise, air-gapped networks, classified data centers).
- Build and maintain containerized applications (Docker) and manage deployments in customer Kubernetes clusters.
- Develop APIs and data pipelines connecting ICEYE systems to customer C4ISR infrastructure and intelligence tools.
- Troubleshoot deployment issues in disconnected environments without external internet access.
AI SOLUTION DEVELOPMENT & CUSTOMIZATION
- Build Retrieval-Augmented Generation (RAG) systems that combine ICEYE SAR data with customer intelligence documents for context-aware analysis.
- Develop AI agents and workflows using frameworks like LangChain, LangGraph, or similar tools to automate analytical tasks.
- Implement prompt engineering strategies and conversational AI interfaces that enable analysts to query satellite data using natural language.
- Create Model Context Protocol (MCP) integrations connecting AI systems with customer data sources.
DATA FUSION & INTELLIGENCE WORKFLOWS
- Build data fusion pipelines combining SAR imagery with additional intelligence sources (AIS, RF signals, optical imagery, SIGINT).
- Develop automated workflows that correlate and cross-reference information across different data modalities.
- Create lightweight tools, dashboards, and alerting systems tailored to customer operational needs.
CUSTOMER ENGAGEMENT & RAPID PROTOTYPING
- Work embedded with intelligence analysts, data scientists, and military operators to understand mission-critical problems.
- Rapidly prototype AI-powered solutions (code first, polish later) that address immediate operational requirements.
- Conduct hands-on training sessions on platform capabilities and AI workflow usage.
- Gather customer feedback and translate it into technical requirements for ICEYE's product and engineering teams.
WHAT WE ARE LOOKING FOR
MUST HAVE SKILLS:
- 3+ years hands-on software engineering building and deploying production systems.
- Strong Python programming skills (required) plus one of: Go, TypeScript, or Rust.
- Hands-on experience with LLMs, prompt engineering, and RAG systems.
- Working knowledge of agent frameworks (LangChain, LangGraph, pydantic-ai) and vector databases.
- Experience with Docker and deploying in secure / isolated / air-gapped environments.
- Practical experience with APIs, data pipelines, and integrating systems in production,
- Familiarity with Linux and basic Kubernetes operations.
- Builder mindset: ship fast, iterate with feedback, and prioritize working solutions over perfect architecture.
- Strong communication + customer engagement, able to work embedded with intelligence analysts / military operators.
- Strong spoken and written English, able to explain technical concepts to non-technical stakeholders.
- Willingness to travel 40–60% to customer sites within the region.
NICE TO HAVE SKILLS:
- Experience in defense, intelligence, or government operational environments.
- Deploying to on-prem data centers and/or air-gapped networks.
- Familiarity with geospatial data, satellite imagery, or remote sensing.
- Experience with MCP integrations, multi-agent systems, or agentic workflows.
- Deeper Kubernetes, IaC (Terraform/Ansible), and/or offline CI/CD.
- Understanding of intelligence analysis workflows and defense/government requirements.
- Experience with data fusion, multi-source intelligence integration, or GIS tools (ArcGIS, QGIS).
- Background in solution engineering, technical consulting, or customer success.
- Experience in defense tech (e.g., Palantir, Anduril, Scale AI, similar startups).
APPLICATION PROCESS
- Talent Acquisition Interview
- Take home task
- Hiring Manager Interview
- Hiring Team Interview
- Offer Decision
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com https://www.iceye.com
Location: Europe - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions.
Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services and Web3.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at global scale.
Bybit EU is headquartered in Vienna and is building the next generation of regulated digital asset services for customers across the European Economic Area.
About the Role
Bybit EU is looking for a Chief Business Operation Officer (COO) EU to be the single accountable owner of the end-to-end operational experience for our European customers, ensuring a seamless customer journey while driving operational efficiency and reducing cost to serve.
This executive leadership role covers
AML
/
AFC
operations, customer services, payments,
MiFID
operations, trading desk operations and external partner management
, with a strong focus on operational efficiency, risk management and sustainable business growth.
Reporting directly to the
EU Group CEO
, you will work closely with Compliance, Risk, Finance, Technology, Product and global Operations teams to build and maintain a robust and scalable European operating model.
Key Responsibilities
Operational Strategy & Performance
Define and execute the European operational strategy aligned with business objectives and regulatory requirements.
Oversee day-to-day operations across European entities, ensuring efficiency, scalability and service quality.
Own operational budgets, KPIs, resource allocation and performance management.
Drive operational transformation, automation and continuous process improvement.
Own the end-to-end customer journey across operational functions, working with Product, Technology and global teams to remove friction, address root causes and deliver measurable improvements in customer experience and cost to serve.
AML & Anti-Financial Crime Operations
Oversee AML/AFC operations, including KYC/KYB, customer due diligence, transaction monitoring, sanctions screening and financial crime investigations.
Ensure effective operational controls, escalation procedures and compliance with applicable regulatory requirements.
Partner with Compliance, MLROs and Risk teams to strengthen financial crime prevention and operational effectiveness.
Customer Services & Experience
Lead European customer service operations across retail, VIP and institutional customer segments.
Drive customer satisfaction, service quality, complaint resolution and operational efficiency.
Establish service standards, KPIs and scalable customer support capabilities.
Payments & Financial Operations
Oversee payment operations, including fiat deposits, withdrawals, transaction processing, reconciliation and settlement.
Ensure efficient and reliable payment services across banking partners, payment providers and internal platforms.
Support the operational delivery and development of regulated EMI payment services.
MiFID & Trading Operations
Oversee MiFID-related operations and European trading desk activities within applicable regulatory permissions.
Ensure effective trade execution processes, order management, reconciliation, settlement and operational controls.
Partner with Product, Trading, Risk and Compliance to support trading products, market operations and regulatory requirements.
External Partners & Third-Party Management
Manage strategic operational relationships with banks, payment providers, custodians, liquidity providers and outsourced service partners.
Oversee partner performance, service agreements, outsourcing arrangements and third-party operational risks.
Develop and optimise partnerships to support business growth, resilience and operational efficiency.
Operational Risk & Governance
Establish effective operational governance, internal controls, risk management and business continuity frameworks.
Ensure operational compliance with applicable European regulatory requirements, including MiCA, MiFID II, AML and DORA.
Oversee operational incident management, audit readiness, regulatory remediation and management reporting.
Leadership & Collaboration
Build and lead high-performing European operations teams across all responsible functions.
Set clear objectives, KPIs and accountability across the organisation.
Act as a key member of the European executive leadership team, collaborating with global and local stakeholders to achieve business objectives.
What We're Looking For
Signifcant 15 + relevant experience in financial services, banking, fintech, digital assets, brokerage or capital markets, including significant executive leadership experience.
Strong ownership mentality, high agency and critical thinking: takes accountability for outcomes, challenges assumptions and drives issues through to resolution across organisational boundaries.
Proven experience managing complex, multi-functional operations in regulated financial services environments.
Strong understanding of crypto trading, digital assets, payment services, AML/AFC and MiFID-related operations.
Demonstrated experience leading customer operations, payments, trading operations and external service providers.
Strong knowledge of European regulatory frameworks, including MiCA, MiFID II, AML, DORA and payment services regulations.
Proven ability to scale operations, improve efficiency and implement effective governance and risk management frameworks.
Experience managing outsourcing arrangements, banking relationships and strategic external partners.
Strong commercial, analytical and financial management skills, with experience managing budgets, KPIs and operational performance.
Proven leadership experience across international teams and multiple European jurisdictions.
Excellent strategic thinking, decision-making, communication and stakeholder management skills.
Fluent English; additional European languages are an advantage; Chinese nice to have.
Background in management consulting, banking or trading preferred, with strong critical thinking, analytical judgement and proven hands-on experience leading teams and improving business performance.
Bachelor's or Master's degree in
Business Administration, Finance, Economics, Banking, Management or a related field; equivalent relevant professional experience will also be considered.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work.
Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked.
You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor.
Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver.
YOUR ROLE
- Stakeholder Management
- Serve as the primary client contact for delivery
- Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments.
- Build trusted relationships with client executive sponsors and program leads at VP and C-level, acting as their primary point of contact for delivery.
- Navigate complex enterprise stakeholder environments and competing priorities across client functions (IT, PMO, business sponsors, procurement) and broker alignment when they conflict.
- Project Delivery Oversight
- Deliver engagements against agreed scope, schedule, hours budget and quality, using rigorous change control to protect timelines and delivery margin.
- Translate customer business requirements into internal deliverables and milestones
- Own engagement governance, including kickoffs, weekly working sessions, sponsor check-ins and SteerCos, and provide clear, concise status reporting to clients and internal stakeholders.
- Lead and coordinate multidisciplinary teams, fostering a collaborative, accountable and high-performing delivery culture while providing coaching, direction and support.
- Proactively manage risks, issues and dependencies through the RAID log, and act as the primary escalation point.
- Manage engagement financials, including hours burn, forecasting, utilisation and margin, flagging overrun risk early and agreeing recovery plans.
- Drive AI adoption
- Guide clients from manual workflows to AI-assisted and agent-driven operations, and own post-go-live adoption outcomes.
- Drive Value and Business Outcomes
- Identify expansion opportunities through delivery and co-sell with Account Executives, bringing the delivery credibility that secures follow-on work.
- Establish a value baseline before configuration begins, track benefits through go-live, and produce the value assessment that underpins renewal and expansion.
- Governance
- Design and run governance mechanisms
- Track delivery efficacy, timelines, value realization and customer experience
- Create continuous-improvement mechanisms
- Change Management & Communication
- Own communications around delivery status, risks and outcomes
- Manage escalation and communication across customer/internal teams
- Assess change readiness and resistance across impacted teams; build sponsor and champion networks to carry the rollout.
- Design the communications and enablement plan with the client, and sequence go-live to match the organization's capacity for change.
- Role Development
- Contribute to building the Engagement Management practice by iterating on templates, playbooks and AI workflows that make every engagement faster and more consistent.
YOUR SKILLS AND EXPERIENCE
- 5+ years of software and/or services delivery experience, with at least 2 years as the accountable project, program or engagement lead.
- Proven track record taking enterprise SaaS deployments from kickoff through go-live and into adoption, ideally in work management, PSA, CRM, ITSM or collaboration platforms.
- Strong grasp of SaaS implementation fundamentals: workspace and data architecture, permissions and SSO, integrations, data migration, change management and enablement. No coding required, but you can challenge an unrealistic technical scope.
- Comfortable with Agile, Waterfall and hybrid delivery, and knowing which one the client actually needs.
- Commercial acumen: you've managed engagement budgets, SoWs, change requests and margin, and you know when to push for expansion vs when to stabilize.
- Executive presence: you can run a SteerCo, deliver bad news early with a recovery plan, and hold a line on scope with a CIO in the room.
- Experience leading cross-functional and distributed teams you don't directly manage, across client, partner and internal resources.
- Strategic judgment to separate genuine product gaps from client process or training gaps.
- Hands-on with AI: you already use AI to work faster, and you can credibly advise clients on where agents and automation fit.
- Excellent written and verbal communication. Status reports people actually read.
Nice to have: Experience in work management or SaaS software, professional services firms, agencies or regulated industries. PMP Certification.
WHAT YOU'LL LOVE ABOUT WORKING HERE
- Impact: Lead high-visibility enterprise engagements with global brands, and see the result in their day-to-day work.
- Build something: Engagement Management is a new function. You'll help define the methodology, tooling and AI workflows that become the standard.
- AI at the centre: Work on the frontier of AI-driven work management, with ClickUp Brain and Super Agents in your own delivery toolkit.
- Career growth: A clear path from Engagement Manager to Senior or Principal Engagement Manager.
- Community: Learn alongside Paid TAMs, AI specialists and delivery leaders across EMEA and NA.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Quonset, United States
📍
Location:
Quonset, RI
📄
Employment Type:
Contract
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
4+ years of hands-on experience
in testing, inspection, or manufacturing assembly.
Experience with high-pressure testing, including hydrostatic or pneumatic testing, leak detection, or comparable quality-verification testing.
Ability to read and interpret technical documentation, engineering drawings, and detailed test plans.
Mechanical aptitude with high-pressure systems, pumps, fittings, fluid manifolds, and instrumentation gauges.
Strong attention to detail and procedural discipline.
Must be eligible to obtain and maintain an active
U.S. Secret security clearance
.
About the Role
We are seeking a hands-on
Pressure Vessel Test Technician
to operate and maintain a hydrostatic test chamber used to validate sealed vessels, housings, and pressurized components for advanced underwater systems.
This contract opportunity focuses on executing pressure tests, monitoring pressure data, identifying leaks and structural anomalies, and preparing accurate test documentation. You will work closely with production, quality, and engineering teams to verify that components meet engineering specifications before integration.
The ideal candidate will bring practical pressure-testing experience, strong mechanical aptitude, and a safety-first approach to operating high-pressure equipment and inspecting critical components.
What We’re Looking For
We’re looking for a
safety-conscious test technician
with hands-on experience in hydrostatic or pneumatic testing, leak detection, and mechanical inspection.
The ideal candidate can independently prepare test setups, operate pressure-testing equipment, interpret gauges and sensor data, identify nonconforming conditions, and maintain accurate test records.
Strong candidates will combine technical testing skills with procedural discipline, attention to detail, and the ability to collaborate with production, quality, and engineering teams. Experience in maritime, aerospace, defense, or subsea systems is a plus.
Key Responsibilities
Hydrostatic Testing & Pressure Validation
Set up, operate, and monitor the hydrostatic test chamber.
Perform pressure testing on sealed vessels, housings, and related components.
Follow established procedures to reach specified proof pressures and maintain required dwell times.
Monitor pressure decay and check for leaks throughout testing.
Ensure testing is performed according to approved procedures and engineering requirements.
Test Setup & Fixturing
Prepare test articles by installing fittings, plugs, seals, sensors, and fluid interfaces.
Verify test fixtures and setups before pressurization.
Maintain and stage testing fixtures, high-pressure tooling, and supporting hardware.
Ensure test setups are properly configured before beginning each procedure.
Inspection & Anomaly Identification
Visually inspect components before, during, and after testing.
Identify leaks, seal degradation, weld flaws, structural anomalies, and other nonconformances.
Document and isolate nonconforming conditions.
Support investigations into failed components and help identify potential root causes.
Data Recording & Documentation
Record test parameters, cycles, results, and observed conditions.
Complete test logs, formal reports, and quality-system documentation.
Interpret pressure gauges and sensor data to maintain test integrity.
Ensure test results are accurate, traceable, and properly documented.
Equipment Maintenance & Safety
Perform routine preventive maintenance on chambers, pumps, valves, high-pressure lines, and instrumentation.
Identify equipment requiring repair, overhaul, or recalibration.
Follow safety procedures for high-pressure pneumatic and hydrostatic operations.
Maintain clean and organized test areas.
Report process anomalies, equipment hazards, and other safety concerns.
Cross-Functional Collaboration & Process Improvement
Coordinate test schedules and communicate results to production, quality, and engineering teams.
Support root-cause investigations for failed units.
Provide technical feedback on recurring manufacturing issues and design considerations.
Recommend improvements to test documentation, fixtures, cycle times, and chamber throughput.
Help improve testing efficiency, consistency, and overall process reliability.
Required Qualifications
4+ years of hands-on experience
in testing, inspection, or manufacturing assembly.
Experience with hydrostatic or pneumatic pressure testing, leak detection, or comparable quality-verification testing.
Ability to interpret technical documentation, engineering drawings, and test plans.
Strong attention to detail when executing procedures and recording empirical data.
Mechanical aptitude with high-pressure systems, pumps, fittings, fluid manifolds, and instrumentation gauges.
Effective written and verbal technical communication skills.
Strong safety awareness and ability to follow detailed testing procedures.
Eligibility to obtain and maintain an active U.S. Secret security clearance.
Preferred Qualifications
Experience in
maritime, aerospace, or defense manufacturing
.
Experience with hydrostatic proof, leak, or burst testing of sealed electronic enclosures or pressure hulls.
Familiarity with
subsea robotics, AUVs, UUVs, or marine equipment
.
Current or previous Visual Testing (VT) or Penetrant Testing (PT) inspection credentials.
Experience with ERP or MES platforms for work order tracking and test data logging.
Current or previous overhead crane, rigging, or confined-space certifications.
Technical certificate, trade diploma, or Associate degree in a relevant technical or mechanical field.
Location: Quonset, United States
📍
Location:
Quonset, RI
📄
Employment Type:
Contract
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
Technical background in electronics within robotics, defense, aerospace, avionics, or related industries.
Experience preparing, setting up, and executing detailed test procedures.
Ability to read electrical schematics, wiring diagrams, engineering drawings, and technical documentation.
Hands-on experience with digital multimeters (DMMs), oscilloscopes, benchtop power supplies, and function generators.
Must be eligible to obtain and maintain an active
U.S. Secret security clearance
.
Willingness to support offshore field operations, testing, or vessel trials when required.
About the Role
We are seeking a hands-on
Manufacturing Test Technician
to support the testing, troubleshooting, and integration of complex electromechanical assemblies used in advanced Autonomous Underwater Vehicle (AUV) systems.
This contract opportunity focuses on executing subsystem end-of-line (EOL) tests, inspecting electronic assemblies, diagnosing electrical issues, and supporting pressure vessel production and testing processes.
The successful candidate will work closely with engineering and operations teams to ensure test quality, accurately document results, troubleshoot hardware issues, and help meet production milestones.
What We’re Looking For
We’re looking for a detail-oriented
test technician with a strong electronics background
and practical experience executing test procedures in a manufacturing or technical environment.
The ideal candidate can independently operate electrical test equipment, interpret schematics and engineering drawings, diagnose circuit-level issues, and maintain accurate test documentation.
Strong candidates will combine hands-on testing and troubleshooting skills with a commitment to safety, quality, and continuous improvement. Experience with subsea robotics, underwater systems, or pressure vessel testing is a plus.
Key Responsibilities
Testing & System Integration
Support pressure vessel assembly and testing as part of AUV integration.
Build, test, and integrate complex electrical and mechanical assemblies.
Execute subsystem
end-of-line (EOL) tests
according to established procedures and documentation.
Prepare, configure, and execute detailed test procedures to verify assembly performance.
Configure devices by flashing and loading specified software and firmware versions.
Support testing and integration activities to meet production requirements.
Electronics Inspection & Troubleshooting
Perform incoming quality inspection testing on printed circuit board assemblies (PCBAs).
Troubleshoot, diagnose, and repair electrical and electronic circuits down to the component level.
Use digital multimeters, oscilloscopes, benchtop power supplies, and function generators to investigate electrical issues.
Interpret electrical schematics, wiring diagrams, engineering drawings, and technical documentation.
Identify hardware issues and support corrective actions to maintain product quality.
Pressure Vessel Production & Process Improvement
Support the refinement, documentation, and continuous improvement of pressure vessel production and test processes.
Assist with testing and troubleshooting activities related to pressure vessel systems.
Follow established procedures and technical specifications throughout manufacturing and testing.
Contribute to improvements in test efficiency, consistency, and reliability.
Quality, Documentation & Safety
Maintain
5S standards
across test benches and work areas.
Perform physical part inspections and close out assigned work orders.
Accurately document test procedures, results, and identified issues.
Follow facility safety protocols and established testing procedures.
Maintain test integrity and attention to detail throughout all assigned activities.
Equipment & Laboratory Support
Support equipment upkeep and calibration tracking.
Maintain tooling organization and laboratory inventory.
Keep test benches and work areas organized and ready for testing.
Help ensure test equipment and tools are maintained appropriately.
Offshore Operations & Field Testing
Support offshore field operations, testing, or vessel trials when required.
Assist with troubleshooting and testing during field activities.
Follow applicable safety procedures during operational support.
Required Qualifications
Solid electronics background in a relevant technical industry.
Demonstrated experience preparing and executing detailed test procedures.
Working knowledge of electrical engineering concepts and circuit theory.
Ability to read and work from technical documentation, electrical schematics, wiring diagrams, and engineering drawings.
Hands-on proficiency with standard electrical test equipment, including:
Digital multimeters (DMMs)
Oscilloscopes
Benchtop power supplies
Function generators
Strong attention to detail, documentation, organization, and test integrity.
Ability to work independently, adapt to changing priorities, and meet deadlines.
Strong written and verbal communication skills.
Eligibility to obtain and maintain an active U.S. Secret security clearance.
Willingness to support offshore field operations, testing, or vessel trials when required.
Preferred Qualifications
Experience with
subsea robotics, AUVs, UUVs, or underwater equipment
.
Experience safely handling electrical systems up to
400 VDC
.
Subsea cable splicing, potting, or custom wire harness fabrication experience.
Experience with hydrostatic test setups, pressure vessels, or high-pressure pneumatic and hydraulic systems.
Current or previous
IPC-A-610 and/or IPC/WHMA-A-620 certifications
.
Experience in low-volume, high-mix manufacturing or prototype-to-production environments.
Location: Quonset, United States
📍
Location:
Quonset, RI
📄
Employment Type:
Contract
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
4–12 years of relevant electronics technician experience
in robotics, defense, avionics, or related fields.
Experience with complex electromechanical assemblies, tight-tolerance components, enclosures, and wire routing.
Ability to read electrical schematics, engineering drawings, and technical documentation.
Hands-on electrical debugging experience using digital multimeters, oscilloscopes, or similar equipment.
Understanding of electrical engineering principles and the manufacturing lifecycle.
Must be eligible to obtain and maintain an active
U.S. Secret security clearance
.
Willingness to support offshore operations travel if required by the contract.
About the Role
We are seeking a hands-on
Electronics Technician
to support the assembly, testing, and integration of advanced Autonomous Underwater Vehicle (AUV) systems.
This contract opportunity involves working with complex electrical and electromechanical assemblies while collaborating with engineering and manufacturing teams to support production and delivery milestones.
The successful candidate will have practical electronics assembly and troubleshooting experience, strong attention to detail, and the ability to follow engineering specifications while contributing to the reliable production of advanced underwater systems.
What We’re Looking For
We’re looking for an experienced
electronics technician
who can build, test, integrate, and troubleshoot complex electrical assemblies in a manufacturing environment.
The ideal candidate is comfortable working with intricate wiring harnesses, soldering electronic modules and printed circuit board assemblies (PCBAs), reading technical documentation, and using electrical test equipment to identify and resolve issues.
Candidates with backgrounds in defense, robotics, avionics, subsea systems, or low-volume, high-mix manufacturing are encouraged to apply.
Key Responsibilities
Electronics Assembly & Integration
Build, test, and integrate complex electrical assemblies into AUV platforms.
Support pressure vessel fabrication and assembly as part of overall AUV production integration.
Perform detailed electromechanical assembly involving tight tolerances, complex components, enclosures, and wire routing.
Fabricate complex wire harnesses and solder electronic modules and printed circuit board assemblies (PCBAs).
Modify commercial off-the-shelf (COTS) components to support manufacturing and integration requirements.
Electrical Testing & Troubleshooting
Perform electrical debugging using digital multimeters, oscilloscopes, and other relevant test equipment.
Troubleshoot electrical and electromechanical assemblies during manufacturing and integration.
Configure devices by flashing or loading the correct software and firmware versions.
Follow electrical documentation and engineering specifications to ensure compliance and product quality.
Fabrication, Tooling & Process Improvement
Design, prototype, and scale manufacturing jigs and fixtures to improve assembly and test efficiency.
Help develop, document, and improve pressure vessel production processes.
Support manufacturing workflow improvements and production requirements.
Provide technical feedback to engineering and manufacturing teams.
Quality, Documentation & Manufacturing Operations
Maintain organized work areas using
5S practices
.
Perform part inspections, close work orders, and follow established safety procedures.
Support tool and equipment maintenance and calibration tracking.
Assist with raw material inventory management.
Follow engineering drawings, electrical schematics, work instructions, and technical documentation.
Maintain high standards of organization, accountability, and product quality.
Offshore Operations Support
Provide offshore operational support when required under the contract scope.
Assist with field activities related to advanced underwater systems.
Follow applicable technical and safety procedures during operational support.
Required Qualifications
4–12 years of relevant electronics technician experience.
Ability to perform detailed electromechanical assembly work involving tight tolerances and complex wire routing.
Familiarity with electrical engineering principles and concepts.
Strong understanding of the manufacturing lifecycle.
Experience working from technical documentation, electrical schematics, and engineering drawings.
Hands-on electrical debugging experience using equipment such as digital multimeters and oscilloscopes.
Strong attention to detail, organization, accountability, and product quality.
Excellent written and verbal communication skills.
Ability to work with urgency and adapt to changing priorities.
Eligibility to obtain and maintain an active U.S. Secret security clearance.
Willingness to support offshore operations travel if required by the contract.
Preferred Qualifications
Experience with
subsea robotics, AUVs, UUVs, or underwater equipment
.
Experience working with electrical systems up to
400 VDC
.
Avionics experience.
Subsea cable splicing or fabrication experience.
Experience with pressure vessels, pressure systems, or related equipment.
IPC-A-610 and/or IPC/WHMA-A-620 certification
.
Familiarity with JIRA, Teamcenter, NetSuite, or equivalent systems.
Experience in low-volume, high-mix manufacturing environments.
Location: Quonset, United States
📍
Location:
Quonset, RI
📄
Employment Type:
Contract
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
3+ years of relevant mechanical assembly experience
in automotive, marine, aerospace, industrial equipment, or related fields.
Hands-on experience assembling, maintaining, and troubleshooting electromechanical systems.
Ability to work from technical documentation, work instructions, and engineering drawings.
Familiarity with fabrication processes, hand tools, and power tools.
Must be eligible to obtain and maintain an active
U.S. Secret security clearance
.
Willingness to support offshore field operations and testing when required.
About the Role
We are seeking a hands-on
Manufacturing Technician – Vehicle Integration
to support the assembly and integration of advanced autonomous underwater vehicle (AUV) systems.
This contract opportunity focuses on building complex electromechanical assemblies, installing high-reliability wiring and cable harnesses, fabricating components, and supporting manufacturing activities from development through final hardware integration.
The successful candidate will work closely with engineering and technical teams to maintain assembly quality, improve manufacturing workflows, troubleshoot hardware, and help meet project milestones.
What We’re Looking For
We’re looking for a dependable, detail-oriented
manufacturing technician
with practical mechanical assembly and electromechanical integration experience.
The ideal candidate can interpret engineering drawings and work instructions, use fabrication tools safely, troubleshoot complex hardware, and contribute to improving production efficiency and build quality.
Candidates with backgrounds in aerospace, automotive, marine systems, industrial equipment, or related manufacturing environments are encouraged to apply. Experience with underwater robotics or autonomous underwater vehicles is a plus.
Key Responsibilities
Assembly & Vehicle Integration
Collaborate with engineers and technical specialists on AUV assembly and integration.
Build, integrate, and test complex electromechanical assemblies.
Support vehicle development and manufacturing activities.
Assist with final hardware integration and ensure assemblies meet technical specifications.
Provide technical feedback to engineering teams to support product improvements.
Wiring & Electrical Integration
Route, install, and service high-reliability cabling and wiring harnesses.
Support the integration of electrical and electromechanical components.
Troubleshoot assembly and hardware issues during manufacturing and testing.
Follow technical documentation and established procedures when working with electrical components.
Fabrication, Tooling & Manufacturing Support
Design, prototype, and build manufacturing jigs and fixtures to improve build quality and test efficiency.
Fabricate and modify machined parts and commercial off-the-shelf (COTS) components.
Use hand tools, power tools, and standard fabrication processes to support assembly activities.
Assist in developing and improving manufacturing methods and assembly processes.
Process Improvement & Documentation
Help develop, document, and optimize assembly and build workflows.
Identify opportunities to improve production efficiency, consistency, and quality.
Follow engineering drawings, work instructions, and technical specifications.
Maintain organized manufacturing work areas and support the smooth flow of production activities.
Field Operations & Testing
Support offshore field operations and testing when required.
Assist with vehicle testing and hardware troubleshooting.
Follow applicable safety procedures during manufacturing, integration, and field activities.
Required Qualifications
3+ years of relevant mechanical or assembly experience.
Familiarity with fabrication processes, hand tools, power tools, and plastic or metal component manufacturing.
Experience working from technical documentation, work instructions, and engineering drawings.
Hands-on experience assembling, maintaining, and troubleshooting electromechanical systems.
Understanding of hardware manufacturing lifecycles.
Strong collaboration and communication skills.
High attention to detail, dependability, and accountability for build quality.
Ability to adapt to changing priorities and meet project deadlines.
Eligibility to obtain and maintain an active U.S. Secret security clearance.
Willingness to support offshore field operations and testing when required.
Preferred Qualifications
Experience with
subsea robotics, AUVs, UUVs, or marine and underwater systems
.
Material handling or hoisting experience, including overhead gantry operations or rigging.
Experience working safely around electrical components up to
400 VDC
.
Experience using electrical debugging equipment, such as digital multimeters.
Manual or CNC machining experience.
Experience with 3D printing.
Background in aerospace, automotive, marine, or industrial equipment manufacturing.
Location: Valencia
Workplace: OnSite
Role highlights:
- Title: Systems and Software Verification Technician
- Department: Global Manufacturing Organisation
- Reports to: Head of MAITE Spain
- Location: Valencia, Spain
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Systems and Software Verification Technician, you play a vital role in bringing every satellite that reaches our Valencia production line to operational readiness. You will own the first power-on, initial software and firmware loading, and end-to-end systems verification of fully integrated SAR satellites, running automated functional, power, and bus test campaigns, diagnosing issues at the boundary between software, firmware, and electronics hardware, and ensuring configuration control on final activities. Your work lets test campaigns run independently on the line, without pulling engineers away from other teams.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Execute initial satellite power-on, firmware flashing, and subsystem communication verifications.
- Run, debug, and execute automated functional, power, and bus test scripts using Python, Shell, and Linux environments.
- Work with Git repositories to manage test code, track updates, and verify software builds.
- Operate mechanical and electrical ground support equipment (GSE), and troubleshoot electronic hardware, power distribution, and digital interface issues using lab instruments (oscilloscopes, power supplies, multimeters).
- Diagnose whether an anomaly is a test setup issue or a genuine unit fault, and raise non-conformance reports (NCRs) in Jira.
- Maintain detailed test logs and accurate documentation, and ensure configuration control on final activities.
- Assist in managing activities related to satellite launch campaigns.
- Actively contribute to continuous improvement initiatives - procedures, processes, tools, test automation, and 6S.
- Assist in training and mentoring junior technicians, and communicate proactively with team members and supervisors regarding any challenges or obstacles.
- Work closely with the RF Senior Technician, AIT Engineering, and Quality, ensuring clear communication so that satellite build-phase deadlines and technical specifications are met.
What we’re looking for
Must haves:
- Relevant university degree in Aeronautical Engineering, Space Studies, Applied Physics, Electronics, or similar, or equivalent hands-on experience in a related role.
- 4+ years of hands-on experience setting up, debugging, and running real test benches and satellite systems or interfaces, not just executing someone else’s scripts.
- Proficient in a Linux environment, comfortable modifying and debugging Python scripts, and working with Git.
- Systems thinking across avionics, power, and software, enough to tell a test setup fault from a genuine unit fault.
- Experience using lab equipment such as power supplies, multimeters, and oscilloscopes.
- Excellent communication skills, with particular attention to detail in procedures, preparation, and execution.
- Ability to read and interpret technical drawings, assembly instructions, and schematics.
- Proficient in English, both written and spoken, to ensure clear communication in a cross-functional environment.
Nice to haves:
- ICEYE-specific test frameworks, satellite bus specifics, Jira and MES flow, and launch campaign procedures.
- Space or satellite AIT (Assembly, Integration, and Testing) background.
- Experience with environmental testing (e.g. vibration/shaker rigs, thermal testing).
- Experience using Atlassian Cloud (Jira, Confluence).
- Lean & Six Sigma experience.
Application Process
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview, including a Technical Challenge
- Final Interview
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: GB - London, United Kingdom
Scopely
is hiring a dynamic and experienced
Director, Senior Employment Counsel (Global)
to support employment-related legal and compliance matters in a global jurisdictional capacity. This is a strategic and tactical role responsible for partnering with internal stakeholders—including People Team, Legal, and executive leadership—to ensure compliance with employment laws, mitigate risk, and support the business in all aspects of employment including advising on employee issues and drafting offer documentation across a complex and diverse regional landscape.
What you will do:
Provide expert counsel on employment law matters across multiple regions. Particular familiarity in Europe, Middle East & Asia including Spain, India, UK, Ireland, Israel, Portugal, Switzerland, Turkey and Germany is required. Support for other regions within the portfolio may also be required.
Serve as a trusted partner to the People Team and business leaders, guiding decision-making on employee relations, risk mitigation, and complex workplace issues.
Support the Talent and Compensation teams in creation of employment documentation.
Support employment litigation and dispute resolution in the regions supported, managing outside counsel as needed.
Provide timely, practical, and business-focused legal guidance across multiple jurisdictions.
Develop and update region-specific policies, handbooks, contracts, and procedures.
Advise on strategic workforce planning, organizational design, restructuring, and M&A activity.
Advise on works councils, unions and CBAs across the regions.
Monitor and communicate regional legal developments and proactively adjust policies and practices to remain compliant.
What we are looking for:
Law degree with admission to practice in at least one jurisdiction
Minimum 14 years of progressive experience in global employment law
Proven success advising on complex, cross-border employment issues in a global, matrixed environment
Strong collaboration and communication skills, with the ability to influence senior stakeholders
Strategic thinker with hands-on execution capability and a deep understanding of risk management
Excellent negotiation skills and resilience in partnering with the business
Fluency in English required; professional proficiency in Spanish would be highly desirable. Additional languages are a plus
Prior in-house and M&A experience preferred
Experience in the technology and/or games industry is a plus
Please ensure that the résumé/CV you attach is written in English.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: New York, NY
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are
As a De-Fi/OnChain Attorney, you will provide expert legal counsel on issues related to decentralized finance and staking services, including compliance, commercial transactions, and governance matters. You should be highly motivated, prepared to work extended hours, and thrive in an entrepreneurial and demanding environment.
What You’ll Do
Serve as a strategic legal advisor on all OnChain and De-Fi-related legal negotiations, with a focus on staking, validation, and tokenization matters
Draft, review, and negotiate agreements, including token purchase agreements, staking and validation agreements, token liquidity arrangements, token grant agreements, and similar documentation pertaining to digital assets
Provide legal insights on complex regulatory landscapes affecting decentralized finance and cryptocurrency projects
Identify and mitigate legal risks in a rapidly evolving De-Fi ecosystem
Collaborate with product, engineering, and business teams to ensure compliance with relevant laws and regulations
Coordinate resources with respect to negotiations, including management of outside counsel engagement where appropriate
Draft and negotiate non-disclosure agreements
Address issues related to intellectual property, data privacy, and governance within De-Fi structures
Stay informed on industry trends, regulatory updates, and emerging technologies
Manage workflow in a highly dynamic and demanding environment while remaining highly responsive, reliable, communicative, and accountable to team leadership and other members of Galaxy
Help with other special corporate projects and such other activities as may be assigned
What We’re Looking For
The ideal candidate will be highly organized, have meticulous attention to detail and a demonstrable ability to produce quality work product in a fast-paced, high-volume environment
A strong foundational knowledge coupled with a passion for the blockchain space
3+ years of transactional experience in top-tier law firms or crypto-focused companies
Strong critical thinking and strategic problem-solving skills
Comprehensive understanding of staking, validation, and De-Fi protocols
Experience negotiating token purchase agreements, staking and validation agreements, token liquidity arrangements, token grant agreements, and similar documentation pertaining to digital assets
Ability to thrive under pressure and in a fast-paced, high-tempo environment
Highly motivated, self-starter who takes initiative
Positive attitude, and willingness to roll up sleeves (no job too big, no job too small)
Ability to think creatively and propose commercially pragmatic solutions
Excellent written and oral communication skills
Member in good standing of the New York State Bar
Bonus Points
Knowledge of U.S securities laws, KY/AML compliance, and the regulatory treatment of digital assets
Demonstrable track record in handling Staking and De-Fi-specific legal issues
Strong understanding and familiarity of vaults, vault curation, and DeFi lending markets
Product knowledge and transactional or regulatory experience with trading and lending products generally
Join us to shape the future of decentralized finance. Your passion for crypto and strategic legal expertise will help us pioneer new economic paradigms.
What We Offer:
Competitive base salary and discretionary bonus
Flexible Time Off (i.e. unlimited paid vacation days)
Company paid Holidays (11)
Company paid sick leave
Company-paid health and protective benefits for employees, partners, and other dependents
3% 401(k) company contribution
Generous paid Parental Leave
Free virtual coaching and counseling sessions through Headspace
Opportunities to learn about the Crypto industry
Free daily snacks in-office
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
Apply now and join us on our mission to engineer a new economic paradigm.
The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.
Base Salary Range
$220,000
—
$250,000 USD
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate.
We are looking for a Community Engagement Manager in Virginia and West Virginia to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centers are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbor, from the earliest stages of site selection through construction and long-term operations.
You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand.
You will travel regularly within Virginia and West Virginia, up to 50% of the time, and occasionally to other Anthropic data center markets.
Key responsibilities
Build and maintain trusted, sustained relationships with Virginia boards of supervisors, city and town councils, and planning commissions, West Virginia county commissions and municipal officials, state economic development agencies, community groups, civic leaders, educational institutions, and workforce partners in the Virginia and West Virginia data center markets you cover
Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations
Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate
Represent Anthropic in public forums, town halls, planning hearings, community events, and local media
Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement, including in markets where data center development is already well established and community questions about its cumulative effects are active
Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced
Work with the Communications team to develop proactive, locally relevant messaging
Coordinate charitable giving, community investment, and economic development commitments in your markets, including managing nonprofit partner relationships
Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, noise, transmission, and land use
Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows
Minimum qualifications
Experience in community affairs, public affairs, economic development, government relations, local or state government, or a closely related field
Direct experience working for or engaging with local governments and a broad set of community stakeholders on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out
A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations
The ability to represent a company credibly in public settings, including town halls, hearings, and press interviews
Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to
The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them
Based in Virginia or West Virginia or willing to relocate to one of them, and prepared to travel regularly across both states
Preferred qualifications
7+ years of experience in community engagement specifically on data center, utility, energy, or large-scale industrial infrastructure projects, or in local government
Familiarity with land use, zoning, and permitting processes at the county and municipal level, including rezoning and special use permit hearings in Virginia
Experience with community concerns around data center siting, such as noise, transmission lines, water, and proximity to residential areas
Experience managing corporate social responsibility programs
Established relationships with economic development, workforce, or civic organizations in the markets this role covers, including in Appalachian and energy-transition communities
Experience working with real estate, legal, communications, and policy teams at the same time
A genuine interest in the communities where you work, not just the projects you are managing
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate.
We are looking for a Community Engagement Manager in New York to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centers are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbor, from the earliest stages of site selection through construction and long-term operations.
You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand.
You will travel regularly across New York State, including upstate communities, up to 50% of the time, and occasionally to other Anthropic data center markets.
Key responsibilities
Build and maintain trusted, sustained relationships with town, village, city, and county elected officials and administrators, planning and zoning boards, local industrial development agencies, state agencies, economic development organizations, community groups, civic leaders, labor and building trades organizations, educational institutions, and workforce partners in the New York data center markets you cover
Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations
Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate
Represent Anthropic in public forums, town halls, planning hearings, community events, and local media
Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement
Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced, including public comment and environmental review processes
Work with the Communications team to develop proactive, locally relevant messaging
Coordinate charitable giving, community investment, and economic development commitments in your markets, including managing nonprofit partner relationships
Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use, including how New York's energy and climate policies and grid conditions shape our plans
Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows
Minimum qualifications
Experience in community affairs, public affairs, economic development, government relations, local or state government, or a closely related field
Direct experience working for or engaging with local governments and a broad set of community stakeholders on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out
A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations
The ability to represent a company credibly in public settings, including town halls, hearings, and press interviews
Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to
The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them
Based in New York or willing to relocate there, and prepared to travel regularly across the region
Preferred qualifications
7+ years of experience in community engagement specifically on data center, utility, energy, or large-scale industrial infrastructure projects, or in local government
Familiarity with land use, zoning, and permitting processes at the local and regional level in New York, including environmental review under the State Environmental Quality Review Act (SEQRA) and local incentive approvals through industrial development agencies
Experience managing corporate social responsibility programs
Established relationships with economic development, workforce, labor, or civic organizations in the markets this role covers
Experience working with real estate, legal, communications, and policy teams at the same time
Experience engaging with Native nations in New York, including familiarity with consultation processes and Tribal sovereignty
A genuine interest in the communities where you work, not just the projects you are managing
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States
Workplace: Remote
You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback.
What you’ll do here
- Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform
- Remove barriers to adoption so customers achieve their desired outcomes expediently
- Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations
- Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions
- Oversee renewals and forecasting, ensuring timely, successful commitments
- Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve
- Monitor and report on customer health and usage
- Develop deep expertise in Coder’s products to provide global customer coverage
What we’re looking for
- 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred
- Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC
- Hands-on experience with Salesforce and other industry-standard CS platforms
- History of building strong relationships across executive, business, and technical stakeholders
- Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams
- Habit of staying current on industry trends, CS best practices, and the competitive landscape
- Startup experience
- High EQ with strong verbal communication and technical writing skills
- Self‑motivated with a creative and analytical approach to problem-solving
Bonus tacos if you have
- Customer success or sales experience focused on developer tools
- Renewal management experience
- Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon)
- Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor)
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Shanghai
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Merchant Care Analyst will be responsible for providing exceptional service to merchants by addressing inquiries, resolving issues, and ensuring a smooth experience with our products and services. The role requires excellent communication skills, a strong understanding of payments, and the ability to solve problems efficiently. The Merchant Care Analyst will use various tools and resources to troubleshoot issues, guide merchants through solutions, and escalate cases when necessary, all while maintaining a high level of customer satisfaction.
What you will be doing:
- Provide exceptional customer experience by handling inquiries and issues from merchants via various channels (email, phone, chat)
- Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions.
- Collaborate with internal teams, including operations, product, and engineering, to address merchant concerns and drive issues to resolution.
- Educate merchants on platform features, payment processes, and best practices to optimise their experience.
- Assist in maintaining and improving merchant care support, contributing to the continuous enhancement of service delivery.
- The role requires working hours from 11:00 AM to 8:00 PM, including Public Holidays, and involves providing Instant Messaging (for e.g. WeChat) support as needed.
Qualifications
- Fluent in Mandarin and English
- 2+ years of experience in support or operations roles, preferably within a payments environment.
- Strong problem-solving skills with the ability to diagnose technical issues and provide effective solutions.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Ability to handle multiple priorities in a fast-paced environment while maintaining high service standards.
- Familiarity with payment processing systems, fintech platforms, or related technologies (preferred but not essential).
- Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools.
- Proven ability to work independently as well as collaborate effectively across teams.
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Team
The Small Medium Business (SMB) teams are responsible for Deliveroo’s relationships with thousands of independent restaurant, retail and grocery partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester.
The Role
As the Head of Account Management UKI & EU, you will lead an area that is committed to providing our Small-Medium Restaurants with a world class service to support them and be set up for success when partnering with Deliveroo. You will be responsible for driving sustainable, profitable revenue growth with our critically important portfolio of small and medium business (SMB) partners in the UK & Ireland. The role is well suited to an excellent leader that is able to combine analytical and commercial rigour, a bias to action in building high quality processes enabled by technology and the ability to inspire and motivate a large, diverse team
You will own the contact strategy for the Account Management function in UKI, ensuring the right information is shared with our people to drive best in class personnel and ensure our partners are being given accurate information at all times. You will be an inspirational senior leader who is focused on working closely with the management team to identify skill gaps and implement detailed action plans to improve the knowledge on the ground. Based in Manchester and reporting to the SMB Commercial Director, this is an ideal role for an individual who has prior experience leading teams to success, ideally in an account management background with exceptional communication skills.
What you’ll be doing
Executing a remote account management model that supports and encourages SMB partners to maximise their delivery potential with Deliveroo
Own and implement remote account management model ensuring the potential opportunity of each partner, incentivises proactive, self-led improvements by the partner while balancing the cost-to-serve for Deliveroo in terms of account-servicing resource required
Collaborate with a cross-functional team involving B2B Marketing, L&D Support, Product and Finance teams to drive best in class results
Delivering a seamless partner support service such that Deliveroo is considered the service leader across our portfolio of UKI & EU partners
Ensure our partners maximise their potential on the platform and drive best outcomes for consumers, restaurants and Deliveroo from the first day of partnering together
Leverage process improvements and contact centre technologies to ensure agents are supporting requests from partners are handled in a timely manner with high level of satisfaction
Utilise data and partner insight to understand root-causes of partner issues and to work with central Product teams to address them
Establish consistent routines to measure partner satisfaction that are acted upon within the SMB team and wider Deliveroo business
Build, coach and lead an exceptional commercial and operational team that is engaged, inclusive and high-performing
Create a compelling vision with a strong sense of unity and desire to win together across a large team of frontline colleagues
Recruit and coach team members that are commercially and operationally astute with high customer- and people-centricity
Establish routines and support infrastructure (including L&D) to ensure high quality standards are achieved and maintained while supporting our frontline colleagues to build a successful career with Deliveroo
Foster collaboration throughout the organisation, understanding the benefit and importance of strong central / local collaboration
Supporting the day-to-day Contact Centre operations ensures the teams are set up for success in order to deliver our monthly, quarterly and annual commercial objectives via timely communication through a variety of methods such as visual presentations, weekly communication packs, ad hoc announcements and monthly All Hands meetings.
The Candidate
This role is at the heart of our operation, the ideal candidate will be someone who enjoys working in a fast paced environment and is an exceptional communicator. The candidate will be passionate about driving best in class results and have a strong track record in building and maintaining relationships at all levels. The successful candidate will have a keen eye for detail and will be someone who has the ability to manage a number of projects at the same time.
The required skills include:
Exceptional senior leadership skills; proven track record in driving engagement through medium-large sized workforces
Strong commercial acumen with the ability to drive better outcomes for partners and businesses through implementation of relevant frameworks
Strong attention to detail, setting and maintaining high standards
Excellent communication skills; with the ability to present in a clear and concise manner that enables key stakeholders to understand the relevant actions that are required
Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome
Good problem solving skills with the ability to work independently
The desired experiences include:
Minimum 3 years in Account Management Leadership roles
Ideally Contact Centre Experience
Why Deliveroo?
Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Location
We operate a hybrid approach to our working location, this role will be expected to be on site in our Manchester office 3 days a week.
Workplace & Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: US Remote
Workplace: Remote
About the role
We are seeking a highly skilled and customer-focused Professional Services Engineer to join our dynamic team. In this role, you will work closely with clients to understand their unique technical requirements, diagnose issues, and provide effective solutions. Your ability to dive into log files, troubleshoot complex problems, and debug issues will be essential in delivering exceptional consulting services. By leveraging your technical expertise and industry knowledge, you will ensure successful implementation, configuration, and integration of our product, while providing training and support to enable clients to maximize the value of our solution.
What you'll do
- Take charge of the implementation and configuration process, ensuring the seamless integration and successful deployment of Cyberhaven’s solution within clients’ existing environments.
- Foster close collaboration with clients to gain a deep understanding of their technical requirements, diagnose issues, and create customized dataset and policy solutions.
- Utilize log file analysis, debugging techniques, and advanced troubleshooting to identify underlying causes of complex technical problems and coordinate effective resolutions with our Support, Engineering, and Operations teams.
- Work in close partnership with cross-functional teams, including developers, project managers, and support staff, to deliver high-quality solutions that adhere to timelines.
- Deliver technical training to end users, empowering them with the necessary knowledge and skills to maximize the utilization of Cyberhaven to optimize their workflows and expedite ROI.
- Serve as a trusted advisor to clients, offering strategic guidance, best practices, and insights to help them derive the maximum value from our product.
- Conduct regular progress updates, status meetings, and post-implementation reviews with clients to ensure their satisfaction or identify areas for improvement, serving as the internal and external point of contact for client escalations.
- Collaborate with the development and support teams, promptly escalating and resolving technical issues or system discrepancies to maintain smooth operations for clients.
- Stay up to date with industry trends, emerging technologies, and advancements in our product offerings, continuously enhancing your technical expertise to provide valuable insights and guidance to clients.
Who you are
- 3+ years of Solutions Engineer, Delivery Manager, or Professional Services with Endpoint Security experience required in the Cybersecurity and DLP Space:
- Proven track record of delivering complex technical solutions, preferably in a Professional Services or Consulting role, specifically with endpoint security products.
- Previous experience with other DLP solutions such as Forcepoint, Symantec, McAfee DLP, Fortra (Digital Guardian), Trend Micro, Check Point, Next DLP, or Proofpoint.
- Understanding of data classification methodologies and techniques to effectively identify sensitive data types and define appropriate DLP policies.
- Project Management: Ability to manage and deliver against strict timelines, requiring constant prioritization and mitigation strategy-building.
- Deep technical background, with hands-on experience in supporting and troubleshooting SaaS-based security and/or endpoint agent technologies.
- Software debugging skills
- Knowledge of web technologies, APIs, and data integration techniques.
- Solid understanding of system architecture, network protocols, and Google Cloud Platform.
- Practical knowledge of the MacOS (e.g., MDM, app management, basic terminal skills) and Windows (SCCM, GPO, Intune, registry configuration, understanding PowerShell scripts, etc.) ecosystems.
- Excellent written and verbal communication skills, allowing one to easily convey technical concepts to diverse stakeholders and build relationships cross-functionally.
- Knowledge of system software design (services, drivers, agents).
- Experience with AI Agent use and creation (Claude Code, Glean, Monday etc)
- Education and Certifications: Bachelor's degree in Computer Science or Engineering, or equivalent advanced industry certifications, or 3+ years of experience in a similar role.
- Candidate location preference: Central or Eastern timezones
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
We’re hiring a People Relations Business Partner to lead Duolingo’s approach to employee relations, leaves of absence, and workplace accommodations. You will serve as a trusted advisor to Duos, managers, and People Business Partners, bringing sound judgment and consistency to complex employee matters. You’ll manage employee relations cases, own our leave and accommodations programs, and use insights across this work to strengthen our practices and employee experience as Duolingo grows globally.
🧠 You will...
Employee Relations
Manage Employee Relations Cases:
Lead employee relations matters from intake through resolution, including employee concerns, workplace conflicts, conduct issues, and other sensitive situations.
Conduct Investigations:
Lead fair, thorough, and timely workplace investigations, documenting findings and partnering with Legal and People Business Partners on appropriate next steps.
Advise Managers & PBPs:
Provide practical guidance on employee concerns, performance and conduct matters, policy interpretation, and complex workplace situations.
Build ER Practices:
Develop tools, guidance, documentation standards, and case management practices that support consistent and thoughtful decision-making.
Partner Across the Business:
Work closely with People Business Partners, Legal, and other People teams to navigate complex or high-risk employee matters.
Leaves & Accommodations
Own the Programs:
Lead Duolingo’s global leave of absence and workplace accommodations programs, including program strategy, employee experience, policies, processes, and continuous improvement.
Lead Accommodations:
Manage workplace accommodation requests from intake through implementation and follow-up, partnering with Duos and managers to identify effective, reasonable solutions.
Navigate Complex Leaves:
Serve as the internal expert and escalation point for complex leave matters, partnering with external administrators, Benefits, Legal, managers, and People Business Partners.
Support Return to Work:
Guide complex return-to-work situations and transitions between leave and workplace accommodations.
Manage Vendor Performance:
Establish clear expectations for external leave and accommodations partners and hold them accountable for service, accuracy, timeliness, and employee experience.
Support Our Global Workforce:
Partner with regional People Business Partners and Legal to navigate leave and accommodation matters across geographies and local requirements.
Insights & Program Improvement
Surface Trends:
Analyze employee relations, leave, and accommodation activity to identify recurring themes, emerging risks, and opportunities for improvement.
Look Beyond the Case:
Connect patterns across individual cases to broader questions about management practices, workload, role design, policies, benefits, accessibility, and the employee experience.
Turn Insight Into Action:
Partner with People leadership, PBPs, Benefits, and Legal to translate what we’re learning into practical improvements.
Measure Effectiveness:
Develop meaningful measures of program health, including timeliness, consistency, outcomes, employee experience, and vendor performance.
People Team Support
Support PBP Priorities:
Provide coordination and project support across select People Business Partner priorities, including documentation, reporting, research, and process work.
Drive Follow-Through:
Help keep defined PBP workstreams organized and moving, bringing strong attention to detail, judgment, and execution.
✅ You have...
5+ years of experience across employee relations, workplace accommodations, leave management, HR, or related areas, including experience independently managing complex employee matters.
Experience conducting workplace investigations and navigating sensitive employee relations matters from intake through resolution.
Strong working knowledge of workplace accommodations and leave practices, including the ADA, FMLA, and interactive process.
Experience advising managers and People partners on complex employee situations and translating policies and legal requirements into practical guidance.
Strong judgment and the ability to navigate sensitive or ambiguous situations with consistency and discretion.
Excellent written and verbal communication skills, including clear, objective case documentation.
Strong case management and organizational skills, with careful attention to confidentiality and follow-through.
Ability to identify patterns across individual cases and translate them into broader organizational insights.
Comfort working across teams, functions, and geographies in a fast-moving environment.
⭐ Exceptional candidates will have...
Global Experience:
Experience supporting employee relations, leaves, or accommodations across multiple countries or regions.
Investigations Expertise:
Significant experience independently conducting complex workplace investigations.
Program Building:
Experience building or scaling employee relations, leave, or accommodations practices.
Vendor + System Management:
Experience overseeing case management, external leave or accommodations administrators and using performance data to improve service.
Systems & Insights:
Experience using case management systems and employee data to identify trends and inform organizational decisions.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$163,200
—
$244,800 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
ГибридLisbon; Portugal; Must be based in-country and native level speaker of the country you're deploying to
Europe - Remote
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УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
Quonset, United States
Quonset, United States
Quonset, United States
Quonset, United States
ОфисValencia
seniorGB - London, United Kingdom
New York, NY
УдалённоRemote-Friendly, United States
УдалённоRemote-Friendly, United States
УдалённоseniorUnited States
ГибридShanghai
headManchester, United Kingdom; We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоCandidate location preference: Central or Eastern timezones