Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.
This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.
What will I be doing?
Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.
What skills do I need?
5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Excellent communication and presentation skills
The OTE salary range for candidates within the Greater Chicago Area is $251,100-$299,925. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Austin, TX, USA
About the role
This is a high-visibility opportunity to own the health, evolution, and strategic value of a member operations ecosystem at Chime's only onshore customer operations center.
You will lead as one part
Operator
(running the operations with rigor), one part
Strategist
(improving the operations by challenging what exists), and one part
Influencer
(informing the business by turning frontline signals into company decisions). The role carries real executive presence: you'll be the person in the room translating what's happening on the frontline into decisions senior leaders act on. This is an on-site role (location TBD - Austin, San Antonio) — you'll be embedded with the operation you own, not managing it from a distance, and you'll serve as a cultural ambassador for Chime within the partnership (BPO) and a highly effective motivator of front line staff. You will play a hands-on role in daily partner governance, business reviews, escalation management, and operational initiatives that improve frontline execution and member outcomes.
In this role, you can expect to
Run the Operations
Own performance governance for assigned Partner/BPO operations, including SLAs, quality, productivity, staffing adherence, operational efficiency, and member experience outcomes.
Lead daily, weekly, and monthly partner performance reviews with clear metrics, action plans, owners, timelines, and expected business impact.
Drive accountability with external partners by identifying performance gaps, aligning on corrective actions, and ensuring sustained follow-through.
Improve the Operations
Challenge existing processes, technology, staffing models, and site/channel strategy rather than optimizing within them.
Lead complex, cross-functional initiatives that improve member and service experience, from problem definition and stakeholder alignment through execution, change management, and post-launch measurement.
Identify automation and AI opportunities within the partner operation, and help redesign the operating model as routine volume shifts to AI Agents.
Influence the Business
Operate with a level of entrepreneurship and ownership consistent with running a business unit, not administering a contract.
Translate operational performance trends into root-cause insights, risk assessments, and data-backed recommendations.
Develop concise, executive-ready updates that connect frontline performance, member impact, risks, tradeoffs, and recommended next steps — with a point of view.
Build the Chime Culture Onsite
Establish and sustain a shared Chime culture in our onshore BPO partner location.
Partner with Chime and BPO leaders to translate Chime’s values—including member obsession and financial peace of mind—into observable behaviors, coaching expectations, hiring standards, and recognition programs.
Own and measure cultural health through indicators such as leadership visibility, employee engagement, attrition, coaching quality, product fluency, member sentiment, and frontline feedback closure.
To thrive in this role, you have
10+ years of experience in leading on site Customer Experience operations, Partner/Vendor Management, BPO operations, or a related operational leadership role, ideally within financial services or another highly regulated environment.
Executive presence and sound business judgment - comfortable building trust and influencing decisions — including with senior stakeholders — combined with high ownership and comfort operating autonomously in ambiguity.
Strong analytical skills - demonstrated ability to identify trends, diagnose root causes, assess risks, and build clear, actionable recommendations — own partner performance.
Demonstrated ability to challenge the status quo — a track record of redesigning a process, system, or operating model — paired with the influence, relationship-building, and communication skills to drive alignment and accountability without direct authority.
Proficiency with tools such as Claude, ChatGPT, Excel, Google Sheets/Slides, Looker, Jira, or similar tools.
Onsite presence required at least 5 days a week
Willingness to travel domestically and internationally as needed.
#LI-Onsite #LI-AM1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$130,000
—
$208,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Remote - US
About the Job:
LaunchDarkly is looking for a strategic, execution-oriented Director of Internal AI Operations to run and continuously improve how our company adopts and scales AI, establish the operational objectives, processes, and work plans that turn AI from a collection of tools into a measurable business capability and work with leaders across several functions to put the company’s AI direction into practice.
Responsibilities:
Reporting:
Build and maintain visibility into AI spend and usage. Develop adoption, efficiency, and cost metrics and report on tool overlap, cost drivers, and open risks. Support Finance with forecasting, budget tracking, anomaly detection, and vendor and model-cost optimization. Functional and technical leaders own efficiency, waste, cost, usage, and ROI within their portfolios; AI Operations prepares regular reporting and flags performance gaps for follow-up.
Portfolio management:
Maintain the inventory of AI tools, initiatives, agents, vendors, integrations, owners, status, spend, risks, and dependencies. Establish the processes and standards that keep it accurate across teams.
Reviews:
Participate in reviewing new AI Vendor requests and own and manage the Internal AI Feature Review process from intake through decision, conditions, approval, exception, or rejection, coordinating inputs from Security, Legal, IT, and business owners.
Policy operations:
Develop and maintain the company’s Internal AI Policy supporting resources with Legal and Security, and the Executive team, along with supporting resources. Recommend policy changes and put approved changes into operation.
Transformation and migration:
Track the AI roadmap, migrations, platform dependencies, adoption milestones, resourcing, risks, and executive decisions.
Partnership with our technology teams
: Collaborate on new AI product initiatives, empowering our product teams with how they identify and deliver value around AI.
Administration and audit:
Define and audit standards for access, ownership, configuration, data controls, logging, retention, vendor settings, and offboarding.
Communications and enablement:
Own the Internal AI communications calendar, stakeholder updates, FAQs, launch materials, training coordination, and policy-change communications.
CoE coordination:
Establish a common cadence and minimum artifacts across distributed AI CoEs without centralizing their technical or domain ownership.
Qualifications:
15+ years of progressively responsible experience in AI or technology operations, enterprise systems, data and analytics, FinOps, governance, transformation, or a related field, including 5+ years leading teams or complex cross-functional programs.
Demonstrated success designing, implementing, or scaling an operating model across multiple functions, including clear ownership, policies, processes, metrics, governance, and measurable outcomes.
Experience managing an enterprise portfolio of AI or technology tools, vendors, integrations, or platforms, including lifecycle management, access and administration, risk and controls, contracts, usage, and spend.
Strong financial, analytical, and data-driven mindset, with experience using tools such as Snowflake, Excel, Python, or equivalent; able to define adoption, efficiency, unit economics, ROI, and business-value metrics and turn complex data into executive-ready recommendations.
Strong financial and operational acumen, with experience building spend visibility, forecasts, budget controls, vendor or model-cost optimization, cost avoidance, waste reduction, and value-improvement plans.
Strong written and verbal communication skills, including the ability to explain complex topics clearly, present recommendations to senior and executive leaders, and persuade diverse stakeholders.
Experience influencing functional and technical leaders without relying on direct authority, clarifying distributed accountability, benchmarking performance, challenging tradeoffs, and driving follow-through across global, remote, and cross-functional teams.
Curiosity and a willingness to lean into AI: able to learn emerging capabilities quickly, experiment pragmatically, identify high-value use cases, and apply sound judgment about where AI should and should not be used.
Practical understanding of responsible AI, data governance, privacy, security, vendor risk, and change management, with the judgment to balance innovation, control, scalability, and business value.
Strong systems thinking, program management, prioritization, and change leadership skills; comfortable bringing structure to ambiguous, company-wide problems.
Experience hiring, coaching, or developing effective teams and building trusted partnerships across Finance, IT, Security, Legal, Procurement, and business functions.
What Success Looks Like:
Accelerate teams’ work through measurable improvements in cycle time, throughput, or capacity unlocked by AI.
Partner with functional leaders to demonstrate business value from priority AI use cases—not just increased usage.
Reduce friction from idea to responsible launch, measured by faster reviews, clearer decisions, and fewer stalled initiatives.
Improve AI portfolio efficiency through stronger utilization, reduced duplication, and better cost per user or workflow.
Establish trusted, scalable governance, with clear ownership, timely reviews, and consistent execution of required controls.
Pay:
Target pay ranges based on Geographic Zones* for Level M4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$269,400 - 370,480
*
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500 - 333,410
**
Zone 3:
All other US locations - $229,000 - 314,930
*
All Zones inclusive of 15% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
Independent Contractor – CPT-11675 Research & Cold Calling VA /Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A Maryland-based commercial real estate broker is seeking a part-time Commercial Real Estate Research & Outreach Virtual Assistant to support the targeted marketing of a high-value church property located in Bethesda, Maryland.
The primary objective of this role is to research financially qualified churches, ministries, religious organizations, and schools that may have an interest in acquiring a marquee property near Washington, D.C. The VA will identify the appropriate decision-makers, make introductory calls, obtain permission for the broker to send the property's offering memorandum, and maintain organized records of all outreach.
This is not a traditional sales or closing role. The VA's responsibility is to create qualified introductions and provide the broker with accurate contact information and permission to follow up directly.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Prospect Research
Review and organize the client-provided database of churches and related organizations
Research additional local, regional, national, and potentially international churches, ministries, and schools
Identify organizations with the potential financial capacity and strategic interest to purchase the property
Research leadership teams, real estate contacts, expansion plans, and organizational structure
Identify the appropriate decision-maker for property acquisition discussions
Expand prospect lists beyond Maryland and Washington, D.C., prioritizing Virginia if current local outreach does not produce sufficient prospects.
Research and build lists of large churches across the United States, including growing congregations from Ethiopian, Korean, Ghanaian, and other international communities.
Include embassies as potential property prospects and expand the prospect database as existing leads are exhausted
Introductory Outreach
Call churches, ministries, schools, and related organizations using an approved script
Introduce the property at a high level without conducting the full sales presentation
Determine the correct person responsible for real estate, expansion, finance, or executive decisions
Obtain permission for the broker to send the offering memorandum and property materials
Collect accurate names, titles, phone numbers, and email addresses
Escalate qualified or interested contacts to the broker for direct follow-up
Make reasonable efforts to reach the actual decision-maker for real estate acquisition or property-related decisions rather than relying solely on receptionists or general office contacts.
If the decision-maker cannot be reached after reasonable attempts, obtain the name, direct email address, and phone number of the person who agrees to receive the property information so the broker can follow up with a specific contact.
Use a respectful, non-aggressive approach when navigating gatekeepers and requesting access to decision-makers
Lead Tracking & Documentation
Maintain an organized outreach tracker in Google Sheets
Record research findings, call outcomes, decision-maker information, and next steps
Track whether permission was granted to send property materials
Avoid duplicate outreach and maintain accurate follow-up status
Provide regular summaries of completed research and qualified contacts
Systems & Process Support
Assist with setting up and using Google Voice or another approved calling system
Follow established scripts, research criteria, and outreach procedures
Help document a repeatable prospecting process that may later be used for other commercial real estate listings
Support related research and outreach projects as assigned
Outbound Calling & Appointment Setting
Conduct consistent, high-volume outbound calls to targeted churches, ministries, schools, and related organizations.
Qualify prospects during initial calls and identify appropriate decision-makers and potential opportunities.
Set qualified appointments or broker follow-up calls with interested prospects.
Complete timely follow-up calls and outreach based on established follow-up schedules.
Maintain accurate and up-to-date records of calls, qualified leads, appointments, follow-ups, and next steps in the Google Sheets tracker.
Meet mutually agreed performance targets for outbound call volume, qualified leads, appointments set, follow-up activity, and tracker accuracy.
Aim for approximately 50 outbound calls per day as a target, adjusting reasonably when longer conversations or meaningful progress affect call volume.
Prioritize meaningful conversations and qualified contacts over call counts or permissions obtained from contacts unlikely to forward the property information to the appropriate decision-maker.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Proven cold calling and outbound calling experience required.
Strong appointment setting and lead qualification skills required.
Experience in lead generation, telemarketing, inside sales, or business development preferred.
Ability to handle high-volume calls with a professional, conversational approach.
Ability to identify qualified leads and decision-makers during calls.
Strong objection handling, persistence, and follow-up skills.
Ability to follow scripts while adapting naturally to conversations.
Strong spoken and written English communication skills.
Proficient in Google Sheets and spreadsheets.
Commercial real estate experience preferred but not required.
Strong online research and decision-maker identification skills.
High attention to detail and data accuracy.
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Google Sheets
Google Workspace
Google Voice or a similar VoIP platform
Online Research Tools
Commercial Real Estate Databases (Preferred)
Microsoft Office
IDEAL CANDIDATE PROFILE
Confident and experienced cold caller comfortable with consistent outbound calls.
Skilled in lead qualification and appointment setting.
Professional and conversational when engaging new prospects.
Able to identify and reach key decision-makers.
Persistent in reaching difficult-to-contact prospects and handling objections.
Able to quickly assess lead quality and fit based on established criteria.
Strong follow-up, organization, and documentation skills.
Able to follow scripts and processes while maintaining a natural approach.
Organized and accurate in managing prospect pipelines and trackers.
Comfortable working independently with minimal supervision.
Professional and respectful when communicating with churches, ministries, schools, and other organizations.
Good judgment in identifying prospects for broker follow-up.
Work Schedule
Contracted Hours per Week: 20 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 10 AM to 2 PM Eastern Time, with flexibility for splitting hours or adjusting based on church office availability and list building needs.
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 20 hours/week
Daily Working Time: 10 AM to 2 PM Eastern Time, with flexibility for splitting hours or adjusting based on church office availability and list-building needs.
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Clear and Professional Spoken English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11633 Construction Project Coordination via Buildertrend Virtual Assistant
Independent Contractor – CPT-11633 Construction Project Coordination via Buildertrend Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established Charlotte-based construction and real estate development company is seeking an experienced Construction VA to manage Buildertrend administration, subcontractor bid, purchase order and invoice coordination, project documentation, plan & bulletin tracking, and recurring back-office operations.
The company is transitioning from vertical construction toward a greater focus on land development. The ideal candidate must already have practical construction-industry knowledge and understand how project documentation, bidding, vendors, schedules, and compliance requirements fit together. The position is primarily centered around construction operations, bookkeeping and administrative duties.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Buildertrend & Project Administration
Maintain and organize project information within Buildertrend
Upload and properly categorize plans, specifications, contracts, and supporting documents
Maintain consistent project file structures in Google Drive
Ensure subcontractors and internal team members can access current project documents
Monitor project correspondence and identify outstanding administrative requirements
Keep project records and recurring workflow trackers accurate and current
Record daily logs with info from site manager
Manage incident reports
Manage project schedules and send reminders
Follow up on task lists
Review existing company SOPs and project workflows to understand how different roles, project phases, and responsibilities connect.
Develop and maintain standardized checklists, reminders, and tracking processes for each scope of work to help ensure required tasks are completed by subcontractors and internal team members.
Identify gaps in existing workflows and recommend practical system improvements to make project information and processes more connected, organized, and accessible.
Create simple reference materials, such as short instructional videos, screenshots, or step-by-step guides, to help subcontractors and internal team members follow established procedures, including accessing bid documents in Buildertrend
Bidding & Subcontractor Coordination
Distribute bid packages and specification documents to subcontractors
Track bid deadlines, outstanding responses, and required follow-ups
Respond to routine subcontractor requests for project documentation
Coordinate vendor and subcontractor communications
Monitor outstanding bids and provide status updates
Escalate project questions requiring management or technical decisions
Verify that subcontractor bids and proposals address the requested scope, plans, specifications, and quantities; follow up with subcontractors when required information or requested quantities are missing.
Track bid coverage for current and upcoming project scopes and identify gaps that require additional bids or follow-up.
Help evaluate software options for automating construction takeoffs from plans and organizing material quantities in a format that can be compared against subcontractor proposals, subject to client review and approval
Insurance, Permitting & Loan Compliance
Track subcontractor certificates of insurance and expiration dates
Request updated insurance certificates and supporting documentation
Maintain project insurance trackers and renewal schedules
Coordinate with insurance agents regarding expiring policies and renewals
Distribute updated insurance documentation to lenders and other designated parties
Track lien waivers and other required construction compliance documents
Permit & Entitlement tracking
track submissions
Follow up with City
Maintain checklist of approvals
loan application followup
Executive & Operational Support
Organize incoming emails, project communications, and follow-up items
Prepare daily priority updates and summaries for management
Maintain established SOPs and recommend practical workflow improvements
Coordinate administrative deadlines and recurring project responsibilities
Proactively identify missing information or potential process bottlenecks
Ensure project-related information is updated, organized, and visible to the relevant team members so information can be traced across project coordination and bookkeeping workflows.
Research unfamiliar construction processes or operational issues, develop a proposed solution, and bring it forward for discussion rather than waiting passively for instructions.
Document established procedures and lessons learned to reduce repeated questions and help ensure previously explained processes are followed consistently
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous construction-industry administrative or operational experience required
Buildertrend experience strongly preferred
Familiarity with construction bidding and subcontractor coordination strongly preferred
Construction document-management experience preferred
Experience tracking insurance certificates, lien waivers, or vendor compliance strongly preferred
Google Drive and digital file-management experience required
Understanding of construction plans, specifications, and project workflows preferred
Civil engineering or construction-related educational background is a plus
IDEAL CANDIDATE PROFILE
Strong understanding of construction operations and terminology
Highly organized, intuitive, and proactive
Comfortable working independently and solving routine administrative problems
Able to understand the purpose behind construction documents and workflows
Strong follow-through with subcontractors, vendors, and internal teams
Resourceful and willing to use available training and software support
Dependable with technology, communication, and scheduled meetings
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Buildertrend – Strongly Preferred
Google Workspace / Google Drive
Microsoft Excel / Google Sheets
Construction Document & Project Management Systems
Google Slides
Work Schedule
Contracted Hours per Week: 20 Hours (Potential to increase to 40 hours/week as workload develops)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Approximately 8:00 AM–12 PM EST Initially; Some Morning Overlap Preferred
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 20 hours/week (Potential to increase to 40 hours/week as workload develops)
Daily Working Time: Approximately 8:00 AM–12 PM EST Initially; Some Morning Overlap Preferred
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Strong written and spoken English required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
Independent Contractor – CPT-11414 Financial Services Appointment Setter/Business Support VA/Senior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A Los Angeles-based financial planning practice is seeking an experienced Appointment Setter to conduct outbound calls and schedule qualified prospects for Zoom consultations.
The client will provide prospect information, scripts, the calling system, and Calendly availability. The VA's responsibility is to conduct professional outreach, briefly explain the reason for the call, generate interest in reviewing the prospect's retirement accounts, and schedule appointments with the financial professional.
This is an appointment-setting position, not a financial advisory or sales-closing role.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
RESPONSIBILITIES
Spend approximately 75% of working hours conducting outbound cold calls using client-provided prospect lists.
Work from approved financial-services scripts.
Ask prospects when they last reviewed their retirement accounts.
Briefly communicate approved reasons for conducting a financial review.
Handle basic objections professionally.
Schedule qualified prospects through Calendly.
Record calling outcomes and follow-up information in spreadsheets.
Maintain consistent activity during assigned calling blocks.
Participate in client-led script training, role-play, and call practice before conducting live outbound calls. The VA will not be expected to make live calls immediately upon starting and will first be given time to learn and practice the scripts.
Learn and properly use the client’s power dialer, including understanding the workflow and required steps when an appointment is scheduled.
Track calling activity, appointments scheduled, and prospect follow-up outcomes.
Spend approximately 15% of working hours conducting outbound email outreach and follow-up to prospects as directed by the client. Email management and sending will be a secondary responsibility.
Meet client-established KPIs and performance expectations for outbound calling and appointment setting.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Cold calling experience required
Appointment-setting experience required
Power dialer experience required
Financial services, insurance, mortgage, banking, or similar experience preferred
Strong spoken English required
Experience using scripts while maintaining a conversational tone
Experience handling sales objections and difficult prospect conversations preferred
Outbound email outreach and follow-up experience preferred
Ability to quickly learn and consistently follow client-provided scripts
Strong KPI and performance-driven mindset
Ability to participate in role-play, accept coaching, and apply feedback before transitioning to live outbound calls
Ability to quickly learn and follow the client’s power dialer workflow and appointment-setting process
IDEAL CANDIDATE PROFILE
Confident and professional on the phone
Strong outbound calling background
Natural conversational style
Comfortable handling objections
Persistent without being aggressive
Strong appointment-setting ability
Comfortable speaking with U.S.-based consumers
Reliable and performance-driven
Quick learner who can adapt to new scripts, calling systems, and workflows
Receptive to client-led training, role-play, and coaching
Able to apply feedback quickly and demonstrate proficiency before handling live calls
Highly motivated by measurable results and appointment-setting performance
Able to manage secondary email outreach responsibilities while maintaining a strong focus on outbound calling
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Power Dialer Systems – Required
2X System – Preferred / Client Training Available
Calendly
Excel / Google Sheets
CRM-Based Calling Systems – Preferred
Email Outreach / Email Management Platforms – Preferred
Work Schedule
Contracted Hours per Week: 10 Hours/week for the first two weeks (with the potential to increase to 20 hours/week if performance is good)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 11:00 AM – 1:00 PM PST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced Level
Contracted Hours per Week: 10 hours/week for the first two weeks (with the potential to increase to 20 hours/week if performance is good)
Daily Working Time: 11:00 AM – 1:00 PM PST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Philippines preferred, but any region is acceptable except Africa and India.
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: New York, New York, United States
About the Role
iCapital is seeking a highly motivated and intellectually curious Equity Accounting and Reporting Associate to join the Corporate Finance team. This role offers a unique opportunity to become a subject matter expert in stock-based compensation accounting, equity reporting, and related tax and financial reporting matters within a rapidly growing global fintech organization. This individual will gain exposure to complex technical accounting issues, strategic transactions, and cross-functional initiatives that directly impact the Company's capital structure and growth strategy.
Responsibilities
Support the monthly accounting, reporting, and quarterly/annual close activities related to the Company's global stock-based compensation programs under ASC 718.
Prepare and maintain stock compensation calculations, expense forecasts, valuation support schedules, account reconciliations, and disclosure support.
Analyze the accounting implications of equity transactions, including grants, exercises, vesting events, modifications, forfeitures, cancellations, RSU settlements, share issuances, and other strategic transactions.
Evaluate complex equity-related transactions, including acquisitions, replacement awards, recapitalizations, liquidity events, and new equity program structures.
Prepare stock-based compensation disclosures and supporting analyses for financial statements, management reporting, and regulatory filings.
Assist with equity-related tax accounting analyses, including deferred tax assets, tax deductions, excess tax benefits, and stock compensation impacts on the income tax provision.
Support technical accounting research, documentation, and stakeholder collaboration related to stock compensation, equity transactions, and emerging accounting guidance.
Serve as a key finance contact for external auditors, preparing audit-ready documentation and responding to audit inquiries.
Support the design, execution, documentation, and enhancement of SOX controls and governance processes related to stock compensation and equity reporting.
Assist in preparing analyses and documentation supporting global tax, regulatory, and compliance requirements.
Partner with Human Resources, Legal, Payroll, Tax, and third-party equity administrators to ensure accurate processing and reporting of equity transactions.
Monitor and reconcile equity activity across source systems, capitalization records, and the general ledger.
Assist with capitalization table management, share reserve analyses, and related equity reporting requirements.
Identify and execute opportunities to automate processes, enhance reporting capabilities, strengthen internal controls, and support process transformation initiatives.
Prepare analyses and presentations supporting management decision-making and strategic initiatives.
Contribute to special projects related to equity programs, acquisitions, and organizational growth.
Qualifications
Bachelor's degree in accounting, finance, or a related field
CPA certification is preferred
5+ years of experience in public accounting, technical accounting, audit, financial reporting, or corporate accounting
Strong foundation in U.S. GAAP and financial reporting concepts
Exposure to ASC 718, ASC 740, business combinations, valuation, or technical accounting matters is preferred
Demonstrated ability to analyze complex transactions and communicate accounting conclusions clearly and effectively
Advanced Microsoft Excel skills, including financial modeling, large-data analysis, reconciliations, and reporting
Strong project management and organizational skills with the ability to effectively manage multiple priorities and deadlines
Comfortable operating in a controlled environment with a focus on governance, process discipline, and audit readiness
Highly collaborative with the ability to work cross-functionally across Finance, Tax, Legal, HR, Payroll, and external advisors
Benefits
The base salary range for this role is $ 110,000 to $ 140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
The U.S. International Development Corporation (DFC) agency requires a full-time Executive Assistant contractor to provide critical administrative support to Senior Leadership within the agency.
This role is onsite in Washington, DC five days a week with no exceptions for telework.
Responsibilities
Organizing and prioritizing the high incoming flow of work for the Senior Leader and/or their office
Responding to and scheduling requests for meetings, invitations, and requests to participate at special event, booking official appointments and meetings
Greeting and escorting guests at DFC Headquarters
Maintaining a control and follow-up system for incoming workload and correspondence to ensure timely responses
Drafting and proofreading correspondence, reports, and other documents for the Senior Leader/Senior Leader's office
Managing incoming and outgoing communications, including email, phone calls, and mail
Assisting with travel coordination and voucher processing for the office
Maintaining records and databases, including tracking projects and deadlines
Coordinating with other departments and stakeholders on administrative projects, data calls, and workplace analysis for the Senior Leader/Senior Leaders office
Process internal ethics clearances for speakers' participation at events or widely attended gatherings
Qualifications
3 years' experience providing administrative support in a federal
Detail orientated, flexible, and sound professional skills, with the ability to take responsibility for multiple tasks/projects and deadlines simultaneously.
Excellent verbal and written communication and grammatical
Candidate must be able to perform with minimal supervision in a high pace
Preferred Qualifications
A Bachelor of Arts in Business
Bilingual English/Spanish
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$60,000
—
$60,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: EMEA - Remote
Workplace: Remote
ABOUT POLYGON LABS
Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications.
YOUR ROLE
You will independently execute defined infrastructure work that keeps Polygon's production systems reliable, secure, and operationally efficient. This role is hands-on and operational, with a focus on cloud infrastructure, Kubernetes, infrastructure as code, observability, incident response, and the secure lifecycle of secrets and configuration across services.
You will work core hours overlapping with the EU business day and contribute as a trusted infrastructure partner, including reviewing and approving infrastructure changes and supporting production systems through incidents and continuous improvement.
YOUR RESPONSIBILITIES
- Operate production Kubernetes environments on GKE, including day-to-day cluster operations, troubleshooting, maintenance, and reliability improvements.
- Build and maintain infrastructure as code using Pulumi, including Pulumi ESC for environments, secrets, and configuration, primarily in TypeScript and Python.
- Manage GitOps workflows with ArgoCD and maintain reliable CI/CD pipelines, including diagnosing pipeline-level race conditions.
- Operate GCP infrastructure across IAM, Pub/Sub, Cloud SQL, VPC, and Secret Manager. Tune Pub/Sub subscriptions through settings such as acknowledgement deadlines, dead-letter queue redrive behavior, and backlog alerting.
- Manage Cloudflare entirely as code, including Workers and DNS, and maintain lifecycle cleanup for stale preview environments.
- Own the secrets and configuration lifecycle across services, including provisioning, rotation, naming conventions, and preventing cross-service authentication drift.
- Respond independently to production incidents through triage, escalation, documentation, runbooks, and incident.io http://incident.io workflows.
- Review and approve infrastructure pull requests, helping maintain a high standard for safety, correctness, and operational readiness.
- Build and maintain Grafana dashboards and alerts, with working knowledge of the underlying agent and collector layer, including Grafana Alloy.
- Execute SOC2-driven infrastructure and security work and maintain appropriate separation between regulated or sensitive-data environments.
- Read and contribute to systems involving Go, TypeScript, and Python.
WHAT YOU'LL NEED
- Demonstrated production experience operating Kubernetes on GKE in a day-to-day infrastructure or platform engineering capacity.
- Hands-on Pulumi experience, including Pulumi ESC for managing environments, secrets, and configuration, with practical proficiency in both TypeScript and Python.
- Experience with ArgoCD, GitOps workflows, CI/CD pipelines, and debugging pipeline-level race conditions.
- Strong hands-on experience with GCP services including IAM, Pub/Sub, Cloud SQL, VPC, and Secret Manager, including subscription-level Pub/Sub tuning and alerting.
- Experience managing Cloudflare Workers and DNS as code, including cleaning up stale preview environments.
- Experience owning secrets and configuration across services, including provisioning, rotation, naming conventions, and preventing cross-service authentication drift.
- Demonstrated ability to independently triage and manage production incidents, including escalation, runbooks, and incident.io http://incident.io workflows.
- Ability to execute infrastructure work independently from defined requirements without requiring architecture-level hand-holding.
- Experience reviewing and approving infrastructure changes through pull requests.
- Working knowledge of Grafana dashboards, alerting, and the Grafana Alloy or comparable agent and collector layer.
- Security and compliance literacy, including the ability to execute SOC2-driven infrastructure work and operate effectively in regulated or sensitive-data environments.
- Ability to read Go and work comfortably across TypeScript and Python codebases.
- Availability to work core hours overlapping with the EU business day.
POLYGON LABS PERKS
The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family.
Our comprehensive compensation plan includes the following benefits for our full time employees:
- Remote first global workforce
- Industry leading Medical, Dental and Vision health insurance*
- Company matching 401k with 3% match*
- $1,500 Home Office Set Up Allowance (life-time max)
- $200 Annual Book Allowance Program
- $75 Monthly internet or phone reimbursement
- Flexible Time Off
- Company issued laptop
- Egg freezing, mental health, and employee wellness benefits
*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.
*401k is for United States employees only
Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.
If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Learn More about Polygon Labs
Website https://polygon.technology/ |Twitter https://twitter.com/0xPolygon|Telegram https://t.me/polygonofficial |Reddit https://www.reddit.com/r/0xpolygon/ |Discord https://discord.gg/0xpolygoncommunity |Instagram https://www.instagram.com/0xpolygon/ |Facebook https://www.facebook.com/0xPolygon.Technology |LinkedIn https://www.linkedin.com/company/13449964/admin/
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
GitLab’s Enablement & AI organization helps revenue teams build the knowledge, skills, tools, and confidence they need to sell GitLab effectively and deliver better customer outcomes. The team partners across Sales, Customer Success, Solutions Architecture, Partnerships, Product, Marketing, and Operations to turn business priorities—including product launches, new GTM motions, and AI adoption—into scalable programs, practical content, training, onboarding, and accreditations. It’s a high-impact, cross-functional team focused on improving field productivity, strengthening customer-facing capabilities, and measuring enablement’s contribution to business growth.
This role supports GitLabs Customer Experience team and reports to the Vice President, Enablement & AI.
What You'll Do
Program manage and lead the build and execution of enablement programs to ensure internal customer success & professional services teams are equipped with content, resources, tools and training to effectively differentiate and sell the GitLab solution.
Partner with field leadership and leverage CX resources across the globe to identify needs, collaborate on plans, and tailor/deliver content, customized to the nuances of the specific teams/markets.
Scope and build new enablement content, including programs focused on product knowledge, skill development, onboarding, leadership development, and many other areas, specifically for the CX organization.
Collaborate with the enablement content and enablement office, along with other SMEs to identify and develop core sales training and enablement curriculum, customized for CX, for various internal teams.
Ensure alignment of enablement activities with key internal and external events, such as new product releases, campaigns, and essential industry trade shows.
Leverage Salesforce, Cornerstone, Gong, and other tools to deliver training and educate the field on how to use specific tools in the region.
Develop CX training job aids, supporting materials, and assessments to enhance field effectiveness across the CX organization.
Measure and report on the effectiveness of enablement investments and the programs conducted.
Determine opportunities for improving the learning experience and identify innovative techniques for delivery.
Demonstrated progressive experience in a SaaS or software sales enablement role, preferably with expertise in DevOps and/or Open Source, with required experience supporting Public Sector, Federal, or SLED go-to-market teams in a government or regulated industry context.
What You'll Bring
Demonstrated progressive experience in a software sales, customer success, or enablement role.
Ability to continuously meet due dates and execute on projects with positive impact from stakeholders.
Experience building relationships with field leaders and their teams.
Software sales or sales enablement experience, preferably with expertise in DevOps and/or Open Source.
Working knowledge of sales training technology and methodologies; demonstrable experience with enablement concepts, practices, and procedures.
Actively incorporates AI tools into daily practices to accelerate content development, program design, and ideation - and can model this behavior for the teams they support.
Relevant experience preparing, developing, and executing sales effectiveness strategies, tactics and action plans.
Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal support partners).
Strong ability to interact and influence effectively with field professionals and management.
Exceptional written/verbal communication and presentation skills.
Team player with strong interpersonal skills, skilled at project and change management and cross-functional collaboration.
Ability to thrive in a fast-paced, unpredictable environment.
Ability to use GitLab
Ability to travel if needed for events such as team offsites or training.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$285,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
As we grow, integrations are becoming an increasingly important part of how customers build with Tailscale. We're looking for an Integration Partnerships Lead to help identify, develop, and launch the technical partnerships that extend our products and make Tailscale more valuable alongside the tools our customers already use.
This is a hands-on
technical partnerships role at the intersection of Sales Engineering and Partner Development
. You'll work directly with technology partners, customers, Product, and Engineering to identify integration opportunities, understand technical requirements, design solutions, establish the partnership, and help take integrations from concept through launch and adoption.
You'll initially focus on integrations across Aperture, Privileged Access Management (PAM), and VPN, working with partners across AI, security, identity, infrastructure, developer tools, and adjacent technologies.
We're looking for someone who can move comfortably between a technical architecture conversation and a commercial partnership discussion. You should be able to understand how two products work together, explain the customer value, navigate APIs and integration requirements, build relationships with technical and business stakeholders, and drive both organizations toward a successful launch.
Key Responsibilities
Identify and develop high-value technology and integration partnerships based on customer needs, product priorities, and market opportunities.
Own partner opportunities from initial outreach and technical discovery through solution design, commercial alignment, launch, and ongoing adoption.
Lead technical discovery with partners and customers to understand architectures, APIs, authentication, security requirements, data flows, and integration use cases.
Work closely with Product and Engineering to assess technical feasibility, define integration requirements, and determine the right implementation approach.
Build trusted relationships across partner Product, Engineering, Sales, and Business Development teams while serving as the primary point of contact at Tailscale.
Develop the technical and business case for integrations, including customer value, use cases, implementation requirements, and commercial opportunity.
Partner with Legal and Finance on agreements, pricing, packaging, licensing, and revenue-sharing structures where appropriate.
Collaborate with Sales, Solutions Engineering, Marketing, and Customer Success to launch integrations and drive customer and partner adoption.
Bring customer, partner, and market feedback back to Product and Engineering to help inform future integration priorities.
Help establish repeatable approaches for evaluating, building, launching, and scaling technology partnerships as the ecosystem grows.
What We Are Looking For
7+ years of experience across
Sales Engineering, Solutions Architecture, Technical Partnerships, Partner Engineering, Technology Alliances, Partner Sales, or technical Business Development
in B2B software.
Strong technical fluency across APIs, authentication, cloud infrastructure, networking, security, developer platforms, or modern SaaS integrations.
Experience leading technical discovery and translating customer or partner requirements into practical integration solutions.
Demonstrated ability to explain complex technical concepts to both engineering teams and business stakeholders.
Experience developing technology partnerships from initial opportunity through technical validation, commercial agreement, and launch.
Strong commercial instincts with experience identifying customer value, building business cases, negotiating, and navigating complex partner organizations.
Ability to influence Product and Engineering teams without formal authority while maintaining credibility with technical stakeholders.
Comfort operating independently in a fast-moving environment where the solution, partnership model, or playbook may not yet exist.
Nice to Have
Experience with developer infrastructure, networking, cybersecurity, identity, cloud infrastructure, AI/LLM platforms, or developer tools.
Experience working with APIs, SDKs, OAuth/OIDC, SSO, identity providers, webhooks, connectors, or other common integration patterns.
Experience in a product-led or developer-first company.
Experience with ISV, technology alliance, marketplace, OEM, or cloud partner ecosystems.
Experience working with both emerging technology companies and large enterprise partners.
Reporting Structure
This role reports to
Kevin Kotecki, President and CRO
, and will work closely with
Avery Pennarun (Co-Founder & CEO), David Carney (Co-Founder & CSO), Product, Engineering, Sales, and Solutions Engineering
to develop and launch Tailscale's most important technology integrations.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$300,000
—
$300,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
As we grow, integrations are becoming an increasingly important part of how customers build with Tailscale. We're looking for an Integration Partnerships Lead to help identify, develop, and launch the technical partnerships that extend our products and make Tailscale more valuable alongside the tools our customers already use.
This is a hands-on
technical partnerships role at the intersection of Sales Engineering and Partner Development
. You'll work directly with technology partners, customers, Product, and Engineering to identify integration opportunities, understand technical requirements, design solutions, establish the partnership, and help take integrations from concept through launch and adoption.
You'll initially focus on integrations across Aperture, Privileged Access Management (PAM), and VPN, working with partners across AI, security, identity, infrastructure, developer tools, and adjacent technologies.
We're looking for someone who can move comfortably between a technical architecture conversation and a commercial partnership discussion. You should be able to understand how two products work together, explain the customer value, navigate APIs and integration requirements, build relationships with technical and business stakeholders, and drive both organizations toward a successful launch.
Key Responsibilities
Identify and develop high-value technology and integration partnerships based on customer needs, product priorities, and market opportunities.
Own partner opportunities from initial outreach and technical discovery through solution design, commercial alignment, launch, and ongoing adoption.
Lead technical discovery with partners and customers to understand architectures, APIs, authentication, security requirements, data flows, and integration use cases.
Work closely with Product and Engineering to assess technical feasibility, define integration requirements, and determine the right implementation approach.
Build trusted relationships across partner Product, Engineering, Sales, and Business Development teams while serving as the primary point of contact at Tailscale.
Develop the technical and business case for integrations, including customer value, use cases, implementation requirements, and commercial opportunity.
Partner with Legal and Finance on agreements, pricing, packaging, licensing, and revenue-sharing structures where appropriate.
Collaborate with Sales, Solutions Engineering, Marketing, and Customer Success to launch integrations and drive customer and partner adoption.
Bring customer, partner, and market feedback back to Product and Engineering to help inform future integration priorities.
Help establish repeatable approaches for evaluating, building, launching, and scaling technology partnerships as the ecosystem grows.
What We Are Looking For
7+ years of experience across
Sales Engineering, Solutions Architecture, Technical Partnerships, Partner Engineering, Technology Alliances, Partner Sales, or technical Business Development
in B2B software.
Strong technical fluency across APIs, authentication, cloud infrastructure, networking, security, developer platforms, or modern SaaS integrations.
Experience leading technical discovery and translating customer or partner requirements into practical integration solutions.
Demonstrated ability to explain complex technical concepts to both engineering teams and business stakeholders.
Experience developing technology partnerships from initial opportunity through technical validation, commercial agreement, and launch.
Strong commercial instincts with experience identifying customer value, building business cases, negotiating, and navigating complex partner organizations.
Ability to influence Product and Engineering teams without formal authority while maintaining credibility with technical stakeholders.
Comfort operating independently in a fast-moving environment where the solution, partnership model, or playbook may not yet exist.
Nice to Have
Experience with developer infrastructure, networking, cybersecurity, identity, cloud infrastructure, AI/LLM platforms, or developer tools.
Experience working with APIs, SDKs, OAuth/OIDC, SSO, identity providers, webhooks, connectors, or other common integration patterns.
Experience in a product-led or developer-first company.
Experience with ISV, technology alliance, marketplace, OEM, or cloud partner ecosystems.
Experience working with both emerging technology companies and large enterprise partners.
Reporting Structure
This role reports to
Kevin Kotecki, President and CRO
, and will work closely with
Avery Pennarun (Co-Founder & CEO), David Carney (Co-Founder & CSO), Product, Engineering, Sales, and Solutions Engineering
to develop and launch Tailscale's most important technology integrations.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$402,000
—
$402,000 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An Overview of this role
As a Data Scientist at GitLab on the Enterprise Analytics team, you’ll be a trusted analytical partner to Sales, Revenue Operations, and Finance, helping define how we measure go-to-market performance and where we invest to grow. This is a strategic and hands-on role. You’ll apply statistical, experimentation, and machine learning methods to forecast outcomes, explain what drives activation, conversion, expansion, and retention, and size opportunities. You’ll also support the company-level reporting and GTM performance views that executives use to run the business, covering consumption, ARR, and first orders.
What you’ll do
Embed yourself with business teams to become a trusted partner supporting insight generation and strategic decision making across GTM.
Perform exploratory data analysis to uncover behavioral trends, long-term patterns, and the key drivers and levers behind business performance, and communicate their impact clearly to non-technical audiences.
Build and productionize machine learning models - such as propensity, product-qualified lead (PQL) scoring, churn, and expansion models - including training, validation, testing, and feature engineering, using MLOps practices and tooling (CI/CD for ML pipelines, model registries, automated retraining, and monitoring) to move work reliably from notebook to production
Design, run, and evaluate growth experiments (A/B tests and quasi-experiments) on onboarding, pricing and packaging, and upgrade flows, and measure their impact on activation, conversion, and retention
Build and operationalize agentic workflows for analysis, modeling, and pipeline automation, with evaluation and monitoring that keep agent-generated insights accurate, traceable, and trustworthy.
Contribute to GitLab’s Semantic Layer enabling stakeholders and agents to self-serve metrics using trusts and tested sources.
Write production-grade Python and SQL that meets internal standards for style, maintainability, and performance in a high-scale database environment; maintain and advocate for these standards through code review
What you’ll bring
3-5 years of professional experience in GTM analytics, data science, or a similar technical role
Demonstrated ability to translate ambiguous business problems into clear, measurable questions and communicate technical concepts effectively to non-technical stakeholders.
Experience with experimentation and causal inference (A/B testing, power analysis, quasi-experimental methods) and with statistical and machine learning methods such as regression, classification, clustering, and survival analysis
Deep, hands-on understanding of SQL in cloud data warehouses (like Snowflake SQL), including working with product usage and event data, and in business intelligence tools (Looker, Tableau, Hex, or similar)
Experience using Python for statistical modeling, machine learning, and production data science. With hands-on experience in pandas, NumPy, scikit-learn, Jupyter, and related libraries such as LightGBM and XGBoost
Hands-on experience building agentic workflows with AI coding agents (e.g., Claude Code, OpenCode, or similar), including connecting agents to the right context, tools, and platforms such as MLflow, and evaluating their output for accuracy and reliability.
Experience working in a B2C company working with motions and metrics, including Consumption, CRR, ARR, and Churn & Contraction
Self-motivated and self-managing, with strong organizational skills
Ability to use GitLab and to thrive in a fully remote organization
About the Team
The Enterprise Analytics team builds the trusted data products and insights behind GitLab’s Company wide sales, revenue, and finance reporting. We work across the business on metrics including First Orders, pipeline, CRR, ARR, and other key indicators, helping leaders make informed decisions and teams understand how their work contributes to GitLab’s growth.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,400
—
$176,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading American financial services corporation and operator of a premier global stock market. Serving as the primary listing venue for major technology and growth-oriented companies, the organization also acts as a top-tier financial technology provider, delivering data analytics, market surveillance, and index licensing to institutional clients worldwide. To drive digital modernization, the platform integrates advanced cloud infrastructure and Generative AI to streamline cross-border listings, trading workflows, and global regulatory compliance.
About the Role
Exadel is seeking a Senior Calypso CATT Specialist with deep expertise in Calypso and the Calypso Automated Testing Tool to support complex financial-services testing and automation initiatives.
This is a senior individual-contributor role responsible for independently defining test cases, developing advanced CATT scripts, automating complex front-to-back scenarios, and troubleshooting Calypso and CATT issues. You will perform detailed root cause analysis, reconcile end-to-end financial transactions, and contribute to the continued development of the testing automation framework.
The ideal candidate combines strong Calypso functional and technical knowledge with advanced automation, reconciliation, debugging, and financial-product expertise.
Work Type:
Primarily remote
Location:
United States
Preferred Location:
New York City
On-Site Expectation:
Up to 10%, as required
Travel:
Occasional travel to New York City may be required
What You’ll Do
Independently gather business-user input and translate it into comprehensive test strategies, scenarios, test cases, and expected results
Design, develop, maintain, and execute complex automated test scripts using CATT
Automate front-to-back functional, integration, regression, and reconciliation scenarios
Design reusable CATT components and automation patterns
Validate test results across Calypso, CATT, interfaces, and downstream systems
Independently troubleshoot complex Calypso and CATT configuration, integration, and execution issues
Perform detailed root cause analysis and recommend sustainable corrective actions
Reconcile end-to-end financial transactions across trade capture, valuation, settlement, accounting, messaging, and reporting workflows
Contribute to the architecture and enhancement of the test automation framework
Identify automation opportunities and develop plans to expand test coverage
Validate Calypso architecture components, including servers, engines, events, workflows, scheduled tasks, and reporting frameworks
Assess the impact of system changes across upstream and downstream applications
Lead defect investigation and support technical and functional teams through resolution
Provide clear reproduction steps, supporting evidence, impact assessments, and resolution recommendations
Review automated test scripts and support testing standards and quality controls
Provide guidance to less experienced analysts and testers
Maintain accurate, traceable, and audit-ready testing documentation
Apply deep Calypso knowledge across Fixed Income, Treasury, Foreign Exchange Derivatives, securities financing, repos, and collateral
What You Bring
Proven senior-level relevant experience in Calypso testing, financial-systems analysis, or test automation
Advanced hands-on experience developing and executing automated tests using CATT
Ability to define complex test cases independently based on business-user requirements
Deep understanding of the CATT framework, script development, Calypso integration, automation design, and reconciliation modules
Strong knowledge of Calypso architecture, servers, engines, events, workflows, scheduled processes, and reporting frameworks
Demonstrated ability to troubleshoot Calypso and CATT issues independently
Strong experience performing root cause analysis across complex financial-system workflows
Knowledge of derivatives, bonds, repos, securities financing, collateral, and related reporting requirements
Strong understanding of front-to-back banking operations, including:
Trade capture and lifecycle management
Pricing and valuations
Settlements and transfers
Reconciliations
Accounting events and journal entries
SWIFT messaging
Collateral and securities-financing processes
Regulatory and operational reporting
Experience reconciling financial transactions across multiple systems and data sources
Strong debugging, automation, reconciliation, and problem-solving skills
Deep Calypso product knowledge across Fixed Income, Treasury, and Foreign Exchange Derivatives
Strong written and verbal English communication skills
Ability to work independently and influence business, functional, testing, and technical stakeholders
Ability to manage complex priorities and deliver high-quality work within tight timelines
Nice to have
Experience with Java, SQL, XML, or JSON
Proficiency with application logs, database queries, and technical debugging tools
Experience designing or enhancing enterprise test automation frameworks
Experience integrating automated tests into CI/CD pipelines
Knowledge of collateral reporting, securities financing, and complex derivatives workflows
Experience mentoring analysts or reviewing test automation deliverables
Relevant Calypso, CATT, testing, or financial-services certifications
Residence in or near New York City
Availability to work in a hybrid model when required
English level
Advanced
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $130,000.00 - $160,000.00 USD annually, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: United States
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading American financial services corporation and operator of a premier global stock market. Serving as the primary listing venue for major technology and growth-oriented companies, the organization also acts as a top-tier financial technology provider, delivering data analytics, market surveillance, and index licensing to institutional clients worldwide. To drive digital modernization, the platform integrates advanced cloud infrastructure and Generative AI to streamline cross-border listings, trading workflows, and global regulatory compliance.
About the Role
Exadel is seeking a Senior-Level Calypso CATT Specialist with hands-on experience using the Calypso Automated Testing Tool to support financial-services testing and automation initiatives.
In this role, you will translate business requirements into detailed test cases, develop CATT scripts, automate test scenarios, and validate end-to-end financial transactions. You will work closely with business analysts, developers, testers, and functional stakeholders to expand automated test coverage and resolve Calypso and CATT-related issues.
The ideal candidate combines practical Calypso knowledge with strong testing, reconciliation, troubleshooting, and automation skills.
Work Type:
Primarily remote
Location:
United States
Preferred Location:
New York City
On-Site Expectation:
Up to 10%, as required
Travel:
Occasional travel to New York City may be required
What You’ll Do
Review business-user input and translate requirements into detailed test scenarios, test cases, and expected results
Develop, maintain, and execute automated test scripts using CATT
Automate functional, integration, regression, and end-to-end test scenarios
Validate test results and investigate discrepancies across Calypso, CATT, and connected systems
Reconcile end-to-end financial transactions, events, messages, and settlement flows
Troubleshoot Calypso and CATT configuration, integration, and execution issues
Perform root cause analysis and document findings clearly
Identify opportunities to expand automated test coverage
Build reusable test components and scripts to improve automation efficiency
Validate Calypso workflows, engines, events, reports, scheduled processes, and downstream outputs
Test front-to-back processes across trade capture, valuation, settlement, accounting, reconciliation, and reporting
Support defect logging, triage, retesting, and regression testing
Work with functional and technical teams to resolve identified issues
Maintain accurate test evidence, execution results, and supporting documentation
Apply Calypso product knowledge across Fixed Income, Treasury, and Foreign Exchange Derivatives
What You Bring
Senior-level relevant experience in Calypso testing, financial systems analysis, or test automation
Hands-on experience developing and executing automated tests using CATT
Experience translating business requirements into detailed test cases and automated test scenarios
Working knowledge of Calypso architecture, servers, engines, events, workflows, and reporting capabilities
Experience troubleshooting Calypso and CATT issues
Understanding of the CATT framework, script development, Calypso integration, and reconciliation capabilities
Knowledge of financial products such as derivatives, bonds, repos, securities financing, and collateral
Understanding of front-to-back banking processes, including:
Trade capture and lifecycle events
Valuations
Settlements and transfers
Reconciliations
Accounting events and journal entries
SWIFT messages
Reporting and downstream data flows
Strong debugging, reconciliation, problem-solving, and root cause analysis skills
Calypso product knowledge across Fixed Income, Treasury, and Foreign Exchange Derivatives
Strong written and verbal English communication skills
Ability to work effectively with business, testing, development, and functional teams
Ability to manage multiple testing priorities within a remote delivery environment
Nice to have
Experience with Java, SQL, XML, or JSON
Familiarity with application logs and technical debugging tools
Experience contributing to reusable testing or automation frameworks
Experience testing complex financial-system integrations
Knowledge of collateral reporting and securities-financing workflows
Relevant Calypso, CATT, testing, or financial-services certifications
Residence in or near New York City
Availability to work in a hybrid model when required
English level
Advanced
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $120,000.00 - $140,000.00 annually, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is looking for a Contracts Manager to support our commercial and technology transactions. You'll partner with our GTM teams on enterprise customer deals, including some of our largest and most complex agreements. You'll review, draft, and negotiate commercial and procurement contracts that support our AI systems, and build the contracting processes that help us scale. You’ll collaborate with Product, Sales, Finance, Business Operations, Research, and Procurement.
We're a relatively small legal team supporting big things, so everyone works across multiple areas. We'd love to hear where else you'd be interested in pitching in, whether because of your experience or your interests.
Key responsibilities
Draft, analyze, negotiate, and close complex commercial and procurement transactions with enterprise customers, vendors, and strategic partners, including IP licensing agreements
Propose and build scalable solutions that improve contracting efficiency
Work with business units and legal team members to streamline contract management, identify potential risks, and drive continuous improvement
Partner with Sales on customer calls and live negotiations, working directly with customers' legal and procurement teams to resolve open issues and close deals
Manage your deals from first redline through signature, including next steps, follow-ups, and cross-functional coordination
Turn what you learn on deals into better templates, playbooks, and guidance for Legal and Sales
Minimum qualifications
Have substantial experience drafting, reviewing, and negotiating commercial contracts in support of technology transactions, sales organizations, or partnerships
Are a self-starter who spots what needs doing, takes ownership, and manages complex contractual matters and competing deadlines autonomously
Perform well in an environment that moves quickly, with shifting priorities, incomplete information, and new types of deals and contract issues
Are comfortable and confident in front of customers and senior stakeholders in live settings
Have substantive knowledge of software agreements, reseller agreements, services agreements, strategic partnerships, and general contract terms
Understand what matters most in a contract, when to be flexible, and when to hold firm
Explain contract issues clearly and concisely, without legalese
Collaborate across functions and levels to keep contracting moving and build strong working relationships
Preferred qualifications
4 years of related contract management experience, with at least 3 years supporting technology transactions, sales organizations, and/or partnerships
Experience at a technology startup or another environment where priorities shift quickly
Experience with IP licensing agreements
A track record of identifying and implementing efficient processes and policies
Comfort working outside your areas of expertise and in uncharted legal territory
Interest in developing a deep understanding of our technical teams and what we're building
Excitement to grow with the organization and help shape the culture of the commercial function
Role-specific policy:
For this role, we expect all staff to be able to work from our Seattle or San Francisco office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$135,000
—
$170,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Ramp is hiring Customer Activation Manager for Stack, Ramp's purpose-built AI accounting platform https://ramp.com/stack for accounting firms and in-house finance teams. Its agents follow each team's processes across connected systems to complete reviewable accounting work, from recurring tasks through close and reconciliations. You will help customers identify use cases, translate their accounting process into a practical implementation plan, and build trust in agentic bookkeeping through results, impact, and deployment. You will own the customer-facing path from discovery through adoption, partner with specialists on technical setup, and help shape the playbook as the product grows. This role calls for accounting judgment, experience bringing software or process change to life with customers, and an understanding of agentic workflows.
WHAT YOU’LL DO
- Learn how each customer handles close, reconciliations, journal entries, exceptions, and review today; identify where Stack and agentic workflows can deliver useful value.
- Translate the current process into an implementation plan with clear inputs, owners, dependencies, validation steps, and human review.
- Guide Controllers, accountants, and other stakeholders from discovery through first use, training, and repeat adoption; adjust the plan when confidence or usage stalls.
- Coordinate with Sales, Customer Success, Product, and other Ramp teams on deployments as well as process, systems, and product improvements
- Act as an advocate and expert on AI-assisted accounting work
- Turn early customer learnings into reusable discovery questions, launch steps, and adoption practices for the next implementation.
WHAT YOU’LL NEED
- Roughly 4+ years of relevant experience in customer success, software implementation, accounting systems implementation, finance transformation, consulting, or a related customer-facing role; level is flexible based on experience.
- Hands-on accounting fluency: you can explain source data, close or reconciliation steps, exceptions, controls, and sign-off with concrete examples.
- Experience translating an accounting or finance workflow into a software implementation or process change, with evidence of what improved.
- Ownership of customer or client adoption beyond setup, including stakeholder alignment, training, troubleshooting, and follow-through.
- Clear communication with both finance leaders and hands-on accountants, especially when a proposed automation needs validation or a change in scope.
- Comfort creating a plan and reusable process when the product and implementation motion are still evolving.
NICE TO HAVES
- CPA, public accounting, controllership, or accounting advisory experience paired with software implementation or consulting.
- Experience with accounting automation, close management, or forward-deployed accounting work.
- Familiarity with ERP or accounting-system integrations and the data or permission issues that arise during implementation.
- Experience helping accounting teams adopt AI-assisted workflows with appropriate human review.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: West Virgina, WV, United States
Language: American Sign Language (ASL) US-Based Interpreter
We are currently looking Onsite US-Based ASL interpreter. An ASL interpreter will provides sign language interpretation services in a variety of settings, including working with a variety of individuals who are deaf, deafened, hard of hearing and/or oral, empowering individuals to advocate for themselves and their needs.
Candidate Qualifications:
Expereinced
Interpreter certification
Understanding of deaf culture, social experiences of deaf and hard of hearing persons, history of education for students who have various levels of hearing loss, and current pedagogical trends for Proven interpersonal skills when working with deaf and hearing impaired persons, communication service providers, instructors and administrators
Proficient computer skills including word processing, spreadsheets, email, electronic scheduling and internet
Excellent written communication skills
Ability to work independently and within a team
Responsibilities:
Effectively interpret between American Sign Language (ASL) and spoken English
Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
Adhere to guidelines for NAD-RID Code of Professional Conduct
Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines
Possess the ability to quickly learn and implement new and changing technologies
Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment
Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis
Additional Requirements:
Computer or Laptop
Windows 10 or higher
Steady wired internet connection
At a minimum, download speeds of 20 Mbps and upload speeds of 10 Mbps
Webcam
USB wired headset
Backdrop; use a contrasting, solid color like royal blue, charcoal, or bright green.
**Based on your location, background check and/or drug screening may be required.
West Virgina, WV, United States
seniorAustin, TX, USA; Onsite presence required at least 5 days a week
УдалённоRemote - US
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