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Location: Pattaya City, Thailand Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - check the ambiance, service quality, and overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers. Benefits This is a freelance , project-based position Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity. Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

Location: Bang Nak, Thailand Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - check the ambiance, service quality, and overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers. Benefits This is a freelance , project-based position Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity. Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Account Manager Who we are & why we’re hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. About the job Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers.  As a designated TAM you will be supporting customers during Central hours (9am to 6pm CT) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis. Responsibilities In this role, you’ll: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams. Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 4+ years of relevant experience Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions. Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries. Have an inquisitive mind to understand how things work Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures. Excellence in task prioritization and evaluation of situational urgency. Interest in utilizing customer feedback to identify and drive improvements in our products. Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need. Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience. Experience in managing dedicated customer accounts. Desired: Understanding of Telecoms and VOIP including WebRTC and SIP Location This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm Central Time Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Worldwide; Philippines APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11586 Customer Service Virtual Assistant Independent Contractor – CPT-11586 Customer Service Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A satellite services company is seeking a reliable and customer-focused Customer Service Virtual Assistant to provide phone, email, and administrative support to its customers. The VA will be responsible for handling inbound customer calls, assisting with inquiries, providing information regarding billing and service timelines, supporting activation and deactivation requests, handling login-related concerns, and completing callbacks when necessary. The role will also involve updating the company's CRM through accurate data entry and providing professional customer care throughout each interaction. The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to remain patient and professional when assisting customers with questions or service-related concerns. Previous telecommunications, satellite, cable, internet, or similar customer service experience is strongly preferred. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Customer Service & Phone Support Answer inbound customer calls professionally and efficiently Assist customers with general inquiries and service-related concerns Provide accurate information regarding billing, service timelines, and account-related matters Provide clear explanations and guidance based on established company procedures Handle customer concerns with patience, professionalism, and empathy Provide a positive customer experience throughout each interaction Identify issues that require escalation and provide the appropriate support or next steps Activations, Deactivations & Account Support Assist customers with activation and deactivation requests Follow established procedures for processing service changes Provide customers with information regarding activation/deactivation timelines and requirements Assist with login and account-access queries Document customer concerns and actions taken Escalate technical or account issues when they fall outside the VA's scope Follow up on escalated concerns when required Callbacks & Email Support Make outbound callbacks to customers when necessary Follow up on unresolved inquiries and previously discussed concerns Respond to customer emails when required Ensure email responses are clear, professional, and aligned with company guidelines Maintain timely follow-up on pending customer concerns Document relevant phone and email interactions CRM & Administrative Support Update and maintain customer information in the CRM Perform accurate data entry and record updates Log customer interactions, inquiries, and outcomes Maintain organized and up-to-date customer records Ensure all required information is properly documented Assist with other routine administrative and customer service tasks as needed Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Customer service or call center experience required Inbound call-handling experience required Strong spoken and written English required CRM/data-entry experience required Experience handling billing or account-related inquiries preferred Experience processing service activations and/or deactivations preferred Telecommunications customer service experience strongly preferred Satellite, cable, internet, wireless, or similar industry experience is a strong advantage Experience handling customer escalations preferred Email-based customer support experience preferred HubSpot experience is a significant advantage IDEAL CANDIDATE PROFILE Customer-focused, patient, and professional Excellent spoken and written English Comfortable handling a high volume of customer inquiries Strong phone communication and active listening skills Able to explain billing, account, and service information clearly Detail-oriented with accurate data-entry skills Organized and reliable with strong follow-through Comfortable handling both phone and email communication Able to identify when an issue needs to be escalated Comfortable learning and following established processes Able to maintain professionalism when dealing with frustrated or concerned customers Previous telecommunications or telecom customer service experience is strongly preferred Experience in satellite, cable, internet, wireless, or other communications-related industries is a plus APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED 3CX Phone Dialer – Provided by client HubSpot – Nice to have / significant advantage CRM / Customer Management Systems Email Platforms Basic Data Entry Tools Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 12:00 PM – 9:00 PM EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level Contracted Hours per Week: 40 hours/week Daily Working Time: 12:00 PM – 9:00 PM EST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Minimal/Neutral to None REGION PREFERENCES: Philippines What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Principal Presales Engineer on Twilio’s New Business Communication team! About the job This position is needed to enable our customers to build the future of communications. The Twilio Principal Presales Engineer role is a critical part of the sales team, responsible for delivering the technical win for customer accounts. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions. They build customer trust in Twilio solutions. Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. As a Principal Presales Engineer, you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Solutions Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product. Responsibilities In this role, you’ll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions Lead technical discovery sessions with customers to uncover their needs and difficulties, demonstrating our capability to facilitate their success and address their challenges effectively Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products Establish yourself as a trusted advisor to our customers, introducing innovative solutions and architectures that catalyze and propel innovation Contribute to the broader Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Minimum of 8 years in a solutions engineering (presales) role, specializing in the sale of complex technical products, or 10+ years of professional experience supporting technical products, along with customer-facing experience, particularly in delivery or consulting. Excellent communicator and presenter able to gain audience confidence An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience. Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution Customer focused problem solver, adept at striking the balance between crafting innovative technical solutions and prioritizing the customer's best interests. Excellent time management and prioritization skills, and ability to handle competing priorities in a fast-paced environment Previous software development experience in one or more of the following areas: Backend (Java, C#, Node.js, Python, PHP) Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular) Building with REST APIs Bachelors and/or Masters degree in a technical discipline (Engineering, Mathematics, Computer Science,) or equivalent practical experiences Desired: Experience with new business accounts and evangelizing new use cases and technology Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture. Previous experience in Telecom, SIP, Contact Center, or Security Experience with sales methodologies Location This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $138,872.00- $173,590.00. Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $146,592.00 - $183,240.00. Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $154,304.00 - $192,880.00. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until November 19, 2026 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Paris Workplace: Hybrid ABOUT VOODOO Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way. TEAM Our Corporate teams support the company's performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo's Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo's success. We are looking for a Procurement Manager - FinOps with a solid background in cloud cost management and vendor negotiations. You will be part of a high-performing Procurement team and will have direct impact on one of Voodoo's largest cost lines: cloud and data infrastructure. ROLE Your main challenges will be to: - Own all IT indirect procurement: SaaS tools, software licences, data platforms, observability tooling, and any tech vendor relationship - Lead global negotiations on IT spend and drive subsequent savings, running benchmarks to ensure Voodoo pays the right price - Own cloud cost visibility (GCP, AWS) by maintaining billing data and dashboards (BigQuery exports, BI tooling) and leading monthly cost reviews with Engineering and Finance - Build data-driven cost reduction strategies through unit economics by product and workload (cost per user, per event, per training run) - Prepare and run cloud vendor negotiations: GCP committed-use discounts, enterprise agreements, AWS Savings Plans, renewal calendars, and price benchmarks - Challenge internal needs and partner with Engineering on cloud optimization opportunities, including rightsizing, storage tiering, egress, and query-cost reduction - Drive renewals to successful completion and put in place contracts and MSAs, working closely with Legal - Track realized savings against joint targets and forecast IT and cloud spend in collaboration with FP&A - Own procurement processes and drive strategies that deliver efficiency and ROI across the full IT scope PROFILE - 5 to 8 years of experience in FinOps, cloud cost management, procurement, or data-heavy analytics, ideally within a scale-up, hyperscaler, or cloud consulting environment - Able to open a raw billing export and extract meaningful insights autonomously - Solid working knowledge of cloud pricing mechanics: committed-use discounts, savings plans, spot instances, storage classes, egress pricing, and BigQuery pricing models - Commercial mindset with the ability to build fact-based negotiation cases and drive vendor negotiations - Credible with technical audiences: able to defend analyses in front of senior engineers and translate findings for Finance stakeholders - Result-oriented, autonomous, and problem-solving oriented - Willing to evolve in a fast-paced environment - Fluent in English; French is a plus - FinOps Certified Practitioner or GCP certification is a plus - Experience with gaming or adtech data stacks (streaming pipelines, ML workloads) is a plus BENEFITS - Competitive salary based on experience - Swile Lunch voucher - Gymlib (100% covered by Voodoo) - Premium healthcare coverage with SideCare, 100% covered for you and your family - Wellness activities in our Paris office - Remote Fridays

Location: London, UK Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. Role Summary: As a Customer Support Specialist, you’ll be on the front lines of customer interaction, playing a vital role in delivering exceptional service and resolving inquiries efficiently and empathetically. In this role, you will gain hands-on experience within the fast paced, ever evolving mobile app ecosystem and have the opportunity to engage directly with executives and team members from high growth companies. You’ll also collaborate across departments, working closely with product, engineering, and operations teams to ensure a seamless customer experience and to provide feedback that helps shape the future of our platform. Fluency in French (written and spoken) to effectively support French-speaking clients and partners. Full time / London - Hybrid (2-3 days in office) - French Speaking Responsibilities: - Provide expert support to customers and the internal sales team by responding to queries in a timely and accurate manner. - Troubleshoot and resolve issues by gathering technical details, replicating problems, and using internal tools to identify root causes. - Collaborate with cross functional teams to escalate complex issues, log bugs, and clearly communicate technical solutions to users of varying technical backgrounds. - Provide high priority support and platform overviews on an ad hoc basis to a designated group of strategic accounts. - Act as a bridge between internal teams, sharing relevant customer feedback to improve the platform. - Identify gaps in resources based on common customer pain points. - Educate users on new updates, tools, and best practices to tailor to their use cases - Report on key customer service metrics and identify noteworthy trends to the Team Director. Qualifications: - At least 4-5 years of experience in a data analysis customer facing role (customer service, care, or success). - Fluency in French/English - Background in mobile analytics, consumer behavior, or digital advertising strongly preferred. - Passionate about providing exceptional customer experience. - Strong attention to detail and ability to manage multiple tickets or issues at once. - Comfortable working with and supporting global brands across diverse markets. - Genuine interest in building and growing a career within customer support. - Technical experience in initial troubleshooting of front end bug/network issues. - Ability to read and interpret data visualizations or logs to guide troubleshooting. - Experience working cross functionally with Product, Engineering, or Data teams. - Proactive in spotting recurring issues and patterns in customer inquiries. Nice to have: - Hands-on experience with platforms such as Zendesk, Mailgun, Kibana, and Salesforce. - Knowledge in assisting global users with API questions, data import/export execution, and platform integrations. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. Overview You lead the team that owns the analytical backbone of how the Operations Department understands its own performance. Sitting within the Strategic Operations & Analytics team, you manage a small team of analysts whose work is used every day by leaders across CX, Fraud, Payments, WFM, and VIP. You also remain directly involved in the work. This is a hands-on manager role, roughly an even split between leading the team and doing the work. You will write and optimize SQL, review your team's models and analyses, and own complex cross-functional initiatives end-to-end. You will set the bar for that work, develop the people doing it, and be accountable for what the team ships. You’ll work closely with the Sr. Manager of Strategic Operations, who provides strategic direction, executive alignment, and support navigating priorities and cross-functional dependencies. We are actively building toward an AI-first way of operating, and this team is central to it. The right person is technically sharp, relentlessly detail-oriented, and genuinely curious about both what the data is saying and how AI changes the way we find and act on answers. You move fast, own ambiguous problems, and hold yourself and your team to a high bar. What You'll Do Leading the team Manage, coach, and develop a team of 2–3 analysts, including goal setting, regular feedback, performance management, and career development. Set and hold the technical and analytical bar for the team's output, through direct review of SQL, dbt models, dashboards, and analyses. Manage day-to-day prioritization across the team’s queue of Ops stakeholder requests, escalating broader tradeoffs and resourcing decisions to the Sr. Manager when needed. Analytical work and insights Personally lead complex, cross-functional analytical initiatives end-to-end from an ambiguous business problem through scoping, analysis, and a decision-ready recommendation. Diagnose root causes in the data rather than symptoms, and translate the diagnosis into a concrete recommendation. Lead scenario analysis and impact sizing for product initiatives, operational changes, and staffing decisions - shaping how the question itself gets framed. Set standards and guide the team’s approach to Ops dashboards and reporting, ensuring leaders have clear visibility into performance through well-defined KPIs and documented assumptions. Present findings to operational stakeholders and senior leadership, and defend your methodology under scrutiny. Analytics foundations and automation Own the quality and reliability of the dbt models and analytical datasets maintained by the Ops Analytics team. Partner with central data teams as needed on upstream pipelines, data-platform needs, etc., representing Ops requirements and escalating reliability issues when needed. Help the team replace recurring manual data pulls with maintainable reporting, automation, and alerting. AI enablement Partner with the Sr. Manager and Strategic Operations leaders on the Ops analytics AI roadmap, bringing an analytics perspective to use-case prioritization, data readiness, and validation. Ensure the team provides the trusted data, metrics, and evaluation frameworks needed to support agent development. Track and report on the performance of deployed agents against agreed-upon Ops goals. Help establish where AI can be trusted in analytical workflows and where human review and judgment should remain in the loop. Required Qualifications 6+ years in analytics, business intelligence, data analytics, or strategic operations. 2+ years directly managing analysts as direct reports , including performance management, hiring, and career development. This is not a first-time manager role. Advanced, hands-on SQL. You write, QA, and optimize complex queries yourself today, and you review others' work at that level. This role includes a live, on-screen technical exercise. Working fluency in dbt: You can build and review models, make sound design decisions, and identify issues in your team’s work. Demonstrated experience owning complex, cross-functional projects end-to-end, from ambiguous ask to stakeholder-ready recommendation. Experience building and maintaining dashboards in Sigma, Tableau, or a comparable tool. Strong stakeholder management: you communicate complex problems clearly to senior leaders and propose alternative approaches when the data warrants it. High attention to detail - you and your team catch data quality issues before they surface in leadership reporting. Preferred Qualifications Experience supporting AI/ML workflows, agent builds, or automation initiatives. Python or a similar scripting language for data manipulation and automation. Familiarity with operational KPIs across customer support, fraud, payments, or workforce management. Experience in gaming, fintech, or sports. Bachelor's degree in Analytics, Computer Science, Statistics, Economics, or a related field. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ #LI-JM3 Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $138,000 — $170,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Almaty, Kazakhstan Workplace: OnSite GTM CONTENT/COPYWRITER WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annualized revenue, 32M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. ABOUT THE ROLE We're looking for a Copywriter to own the written voice of Higgsfield across B2B and brand channels. You'll write everything from sales decks and landing pages to LinkedIn posts, launch campaigns, and ad creative, turning product capabilities into sharp, persuasive messaging for enterprise buyers, agencies, and creators. This is a hands-on role for someone who writes exceptionally well, moves fast, and can take a rough brief to publish-ready copy in hours, not weeks. WHAT YOU'LL DO FUEL LIVE DEALS - Write copy for sales decks, one-pagers, and vertical pitch materials that enterprise and partnerships teams use in live deals. - Prepare copy for events, partner presentations, and program materials (such as certification and partner programs). OWN WEB AND LAUNCH COPY - Own landing page, case study, and website copy, from headlines and value props to CTAs, working with designers and web to ship. - Build messaging for product launches (features, API, enterprise plans) and adapt it across web, social, email, and paid. WRITE THE PUBLIC VOICE - Ghostwrite and edit LinkedIn content for the company and leadership: thought leadership, launch posts, and recaps in each author's voice. - Write ad and social creative copy, plus clear briefs for designers and video creators. BUILD THE MESSAGING SYSTEM - Develop and maintain positioning, messaging frameworks, and a brand voice guide, including audience variants for enterprise, agencies, and creators. - Test messaging, read performance data, and iterate on what converts. YOUR MUST HAVES - 3+ years of copywriting experience, ideally B2B SaaS, tech, or a creative or marketing agency. - Exceptional written English: concise, confident, and persuasive, with a strong command of business communication. - A portfolio that shows range: sales or enterprise materials, web copy, and social or thought leadership content. - Ability to understand a technical product (AI video and image generation) and explain it in terms of business outcomes. - Comfort switching voices: enterprise buyer, creative professional, founder or executive. - Fast execution: you take feedback well, iterate quickly, and don't wait for perfect. - Strong self-editing and attention to detail. Nothing goes out with a typo or a vague claim. NICE TO HAVES - Experience in AI, generative media, or creative tools. - Russian language skills. - Experience with localization or writing for international markets (e.g., Japan, MENA, Central Asia). - Familiarity with HubSpot, Figma, or Notion. - Understanding of performance marketing and conversion copywriting. THE DEAL - Competitive salary in USD. - On-site role in our Almaty office. - Relocation to Almaty from anywhere: we sponsor and process your work permit, cover your flights, and provide temporary housing while you settle in. - Full-time position.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.   ABOUT THE ROLE We're looking for a Senior Recruiting Coordinator to own how our Almaty recruiting team runs day to day. Our Almaty recruiting team hires across Engineering, ML & Research, Product, Growth, Creative, GTM, Finance, and Operations, at a pace few companies have ever had to match. This role makes sure that pace doesn't turn into chaos. WHAT YOU'LL DO Process & Standarts - Define and roll out one consistent way of working across the team: intake, pipeline stages, scorecards, interview loops, offer approvals, and handoff to onboarding. - Make sure every open role has a clear recruiter owner, a named final decision-maker, and an agreed interview panel. - Keep the Hiring Matrix, recruiting playbooks, and Ashby guides current so recruiters and hiring managers can self-serve. - Catch overlapping roles and duplicated outreach before the same candidate is contacted twice. Ashby & Recruiting Data - Own Ashby as the single source of truth. That means no side spreadsheets and no pipelines living in messengers. - Run weekly pipeline hygiene checks for stale candidates, missing scorecards, untracked sources, and applications that were never closed. - Make sure every source is tagged and measurable, including referrals, events, university partnerships, paid channels, and agencies. - Partner with recruiting automation owners on stage automations, integrations, and dashboards. Reporting & Insights - Own recruiting reporting to leadership: pipeline by role, where candidates are stuck, offers out, and which decisions are needed. - Replace manual status reports with live dashboards built on Ashby data. - Track funnel conversion, time-to-hire, channel performance, and recruiter load, and turn them into clear recommendations. - Run the weekly recruiting sync and make sure decisions and action items are captured and followed through. - Onboard new recruiters and coordinators into tools, process, and team standards. - Manage recruiting tools and licenses (Ashby, LinkedIn Recruiter, sourcing tools) so every seat is actually used. - Escalate blockers early, such as salary band approvals, onboarding capacity, and stalled final rounds. YOUR MUST HAVES - 5+ years in recruiting, recruiting operations, or talent program management, including at least 2 years owning process or operations for a team of recruiters. - Hands-on Ashby experience, or deep expertise in a comparable ATS plus the ability to become an Ashby power user quickly. - Experience building recruiting reports and dashboards that leadership actually used to make decisions. - Experience in a high-growth company hiring at volume across multiple functions. - Ability to hold recruiters and hiring managers accountable without direct authority over all of them. - Highly structured, exceptionally organized, and detail-oriented. - Excellent written and verbal English and Russian. THE DEAL - Competitive salary in USD. - On-site role in Almaty office. - Full-time position.

Location: Limassol, Cyprus Workplace: remote Mayflower is a technology company building highload products used by millions of people worldwide. Operating at the scale of one of the world's top-50 websites, we solve complex engineering challenges and create solutions that power real-time entertainment for a global audience. We are looking for a Principal Streaming Technology Expert will serve as the company's senior technical authority on streaming technologies, supporting complex technical assessments , technology risk analysis, deep technical research, and strategic decision-making. Job Responsibilities Complex Technical Analysis: Investigate complex technical questions related to products, architecture, protocols, and implementations. Develop evidence-based technical positions on complex matters. Work with internal stakeholders and external experts on complex technical assessments. Prepare technical reports, diagrams, comparisons, and supporting materials. Explain complex streaming technologies to both technical and non-technical audiences. Technology Landscape & Risk Research: Research technologies, standards, publications, implementations, and industry practices. Compare company solutions with existing industry approaches and implementations. Conduct technical risk analysis related to technologies, standards, and third-party solutions. 👈 Support technical due diligence and risk assessments for products and architectural decisions. Track important technology trends and developments across the streaming ecosystem. Maintain awareness of emerging technical risks affecting the company's technology strategy. Technology Research & Documentation: Perform deep technical research relevant to the company's streaming platform and products. Maintain documentation of architecture, protocols, data flows, algorithms, DRM, CDNs, and media pipelines. Create technical diagrams, implementation analyses, and historical technical records. Investigate third-party technologies, standards, open-source components, and commercial solutions. Maintain understanding of how company technology differs from existing technical approaches. Preserve institutional knowledge around key architectural and engineering decisions. Internal Technical Authority: Act as a streaming technology expert across engineering, product, executive, and cross-functional teams. Review major architectural decisions requiring additional technical assessment or risk analysis. Collaborate with senior engineers and architects on complex technical reviews. Independently analyze source code, specifications, standards, protocols, and production architectures. Provide independent technical judgment on complex or sensitive technology questions. You’ll thrive here if you have Deep hands-on knowledge of video/audio streaming architectures, protocols, codecs, CDNs, and related technologies. Ability to independently analyze complex technical systems, standards, implementations, and architecture. Strong communication skills and ability to explain complex technical topics to non-technical audiences. Native or near-native English proficiency. Also would be nice: Experience working with complex technical reviews involving US-based stakeholders. Experience preparing technical materials for external review or formal assessment. Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: Full remote work. Competitive compensation with a service contract. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most. Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage. Career growth in a fast-scaling project with opportunities to influence technical decisions. A culture of recognition: our peer reward program celebrates contributions from across the team.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.   ABOUT THE ROLE We're looking for a Senior Tech Recruiter to own our most important and hardest technical searches across Engineering, ML & Research, Data, Infrastructure, and Security. You'll partner closely with technical leaders to hire senior engineers, researchers, and technical leaders who can operate at the frontier of generative AI. You'll also bring structure and market expertise that help the wider team hire better.   WHAT YOU'LL DO - Own full-cycle recruiting for senior and hard-to-fill technical roles across Backend, Frontend, ML, Research, MLOps, Data, Infrastructure, and Security. - Partner with technical hiring managers to define role requirements, candidate profiles, and interview processes. - Build talent maps of top engineering and ML teams in the region and internationally. - Proactively source passive senior candidates through LinkedIn Recruiter, GitHub, technical communities, referrals, and AI sourcing tools. - Screen candidates for technical depth, seniority, motivation, and product impact. - Lead offer conversations and close senior candidates who are weighing competing offers. - Advise hiring teams on talent availability, compensation, and market conditions. - Keep pipelines, scorecards, and role context accurate and up to date in Ashby. - Share sourcing strategies and market insights with other recruiters on the team.   YOUR MUST HAVES - 5+ years of technical recruiting experience, including senior and leadership-level hires. - Proven track record hiring senior Software Engineers, ML Engineers, Researchers, or Data professionals. - Solid understanding of modern engineering and ML teams, including infrastructure, model training, data systems, and production environments. - Strong sourcing skills with experience engaging passive senior candidates. - Proven ability to close candidates in competitive offer situations. - Ability to earn the trust of senior technical leaders as a recruiting partner. - Experience using Ashby and LinkedIn Recruiter. - Excellent written and verbal English and Russian.   NICE TO HAVES - Experience hiring for AI, ML, generative media, or high-growth startups. - Existing network among engineers and researchers in Kazakhstan, the CIS, or Europe. - Experience using AI sourcing and automation tools. - Experience hiring for security or other niche technical profiles.   THE DEAL - Competitive salary in USD. - On-site role in Almaty office. - Full-time position.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. ABOUT THE ROLE We're looking for a Head of Recruitment to lead the recruiting engine behind one of the fastest-growing companies in AI. Our Almaty team is hiring world-class talent across research, engineering, product, creative, and go-to-market. As Head of Recruitment, you'll turn a high-velocity team into a high-performing organization. You'll set the standard for how Higgsfield hires, bring clarity to every search, and make recruiting a strategic advantage for the business. You'll partner directly with company leadership, shape how we attract and close exceptional people, and build the operating system that lets us scale hiring without losing quality or speed. WHAT YOU'LL DO Lead the Almaty Recruiting Organization - Set direction, priorities, and standards for the Almaty recruiting and coordination team. - Balance recruiter capacity against business priorities so the most important roles always have the right owner and focus. - Coach recruiters and coordinators, raise the bar on candidate assessment, and develop the next generation of recruiting leaders. Build the Recruiting Operating System - Design an end-to-end hiring process that is fast, consistent, and scalable, from intake and interview design through offer and onboarding handoff. - Establish Ashby as the single source of truth for every candidate, role, and decision. - Introduce structured scorecards, clear decision ownership, and interview standards across every function. - Champion automation and AI-powered tooling to take repetitive work off the team. Turn Recruiting Data into Decisions - Own recruiting reporting for leadership: live visibility into pipeline health, bottlenecks, offers, and hiring velocity. - Use funnel, channel, and capacity data to guide where we invest time, budget, and people. - Build forecasting that connects the hiring plan to recruiting capacity. Partner with Leadership - Act as a trusted advisor to executives and hiring managers on talent strategy, market dynamics, and compensation. - Drive accountability on interviewer availability, feedback speed, and hiring decisions. - Work with People, Finance, and Legal on salary bands, offers, and onboarding readiness. Elevate the Candidate and Hiring Manager Experience - Make sure every candidate experiences a clear, fast, and professional process that reflects the company we're building. - Partner with employer brand and events teams to turn visibility into measurable pipeline. YOUR MUST HAVES - 3+ years leading recruiting teams or recruiting operations. - Proven track record scaling hiring in a high-growth technology company. - Experience building recruiting processes, reporting, and team rituals from the ground up. - Deep ATS expertise; Ashby strongly preferred. - Strong executive presence and the ability to influence senior leaders. - Data-driven mindset with experience building recruiting metrics and dashboards. - Excellent written and verbal English and Russian. NICE TO HAVES - Background in both technical and non-technical full-cycle recruiting. - Experience building recruiting teams in Kazakhstan, Central Asia, or the CIS. - Experience with recruiting automation and AI sourcing tools. THE DEAL - Competitive salary in USD. - On-site role in Almaty office. - Full-time position.

Location: Remote - Mexico Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive. About the job Strategic Account Executives (AEs) are responsible for developing the next wave of Twilio’s new customers. AEs build new relationships with senior line of business owners and executive stakeholders (CTOs, CIOs, CPO/VP of Product) to develop sales by understanding and uncovering new opportunities where Twilio can help solve company’s pains and challenges through communication solutions. As an AE, you will be responsible for selling to prospective LATAM SP&Caribe customers, developing a relationship as a trusted advisor to deeply understand their unique company challenges and goals. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere. The right candidate will have a proven, consultative sales process to discover and close new logos. Our AEs develop an understanding of prospects’ businesses, organize and conduct sales presentations at prospective and current customers’ offices, site visits and product demonstrations to prospects and represent Twilio in a consistent, effective and professional manner to best develop and win new clients. Responsibilities In this role, you’ll: Deliver Net New Sales from within your defined territory to attain your Sales Targets Develop and execute a comprehensive territory plan while conducting territory visits to meet customers face to face at least 50% of your work time Develop and execute sales plans with your cross-functional partners to reliably drive predictable sales cycles Responsible for maintaining accurate information within our CRM and well-informing forecast numbers to the business. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 7+ yrs of quota carrying and account management experience in success selling infrastructure software or platform solutions to companies with large presence in LATAM. Consistent over-achievement in past experiences. Exceptional prospecting skill set. Someone who is comfortable generating the bulk of their own pipeline. Proficient in Salesforce.com for tracking sales activity, pipeline and revenue metrics. Experience with value-based sales processes and capability to build ROI as part of your sales methodology. Strong sales discovery skills, objection handling skills, business acumen, and closing skills. Proven ability to execute 6-figure deals. English and Spanish proficiency required. Location This role will be remote, and based in México. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: worldwide Workplace: Hybrid ABOUT UTOPIA UTOPIA is a venture studio (Utopia Studio) and fund manager platform (Utopia Capital) headquartered in Doha, operating across the Middle East, Southeast Asia, and Africa. The platform combines early-stage venture funds with an in-house studio that builds companies directly, supported by a proprietary technology infrastructure that shortens the time from idea to build. A team of 30 runs capital deployment, company-building and infrastructure together, giving the platform direct access to markets, data and operating relationships across three regions. UTOPIA is anchored by sovereign wealth and Qatar's leading development institutions, and is invested in alongside family offices, high-net-worth investors and foundations. The platform is regulated by the Qatar Financial Centre Regulatory Authority (QFCRA), and its investor base sets the standard for the financial rigour, compliance and operational discipline it runs to. UTOPIA builds and backs early-stage ventures led by domain experts, with capital efficiency and disciplined execution central to how it operates. THE ROLE The Legal & Compliance Manager keeps the platform's regulatory, compliance and legal obligations current and on time across both Utopia Studio and Utopia Capital. This is a hands-on, execution-focused role. The Manager owns the compliance calendar, prepares and coordinates filings, keeps registers and records accurate, and puts the policies and frameworks set by leadership into day-to-day practice. Regulatory strategy and controlled-function accountability sit with the COO and CEO. The MLRO and Compliance Officer functions are held externally through a service provider, and this role works alongside them to make sure the platform meets its obligations on time. Reports to: COO. Direct reports: None. Works closely with: COO, CFO and finance, People & Operations, the outsourced MLRO / Compliance Officer, external counsel and company secretary, and the Utopia Studio and Utopia Capital teams. Location: Doha, Qatar (full-time, with some remote allowances during the summers) Compensation: circa US$50,000 per annum. WHAT YOU WILL OWN There are four areas of ownership: regulatory filings, compliance operations, legal administration, and governance records. Together they keep the platform's obligations met on time across both entities. Regulatory filings & reporting - Own the platform's regulatory filing calendar across both entities: track every QFCRA (and other applicable) deadline, and support the Compliance Officer with preparing submissions and accurate and on-time filings. - Coordinate periodic regulatory returns and maintain a clear record of what has been filed, when, and what is next due, so status is visible at any moment across all group entities - Own the compliance and filing cycle for the fund vehicles (Cayman & QFC) - Own the reporting calendar to our investors and LPs: track deliverables and milestones, prepare and coordinate the periodic reports, and make sure every submission is complete, accurate and on time. Compliance operations - Run day-to-day compliance monitoring against existing policies, and act as the internal point of contact for the outsourced MLRO and Compliance Officer, gathering information, completing first-line checks and following actions through to closure. - Execute onboarding and KYC due diligence, screening, and the upkeep of conflicts, gifts and entertainment registers. - Prepare (when needed) compliance reporting packs for the COO and board, and support supervisory engagement and audits by assembling documentation and tracking remediation actions to closure. - Coordinate the fund-level AML and economic substance obligations in Cayman with the outsourced administrator and appointed officers, keeping the platform's records aligned with what is filed offshore. Legal & contract administration - Draft, review and process standard-form agreements (NDAs, vendor, engagement and service agreements) and manage the contract lifecycle from request to execution to storage. - Maintain the contract register and central legal repository so every agreement is filed, findable and current. - Coordinate with external legal counsel on matters beyond standard scope, managing instructions, turnaround and documentation. - Own corporate housekeeping across the platform's entities, ensuring that registrations, renewals, licences and statutory records are completed on time. Governance & records - Keep the platform's policies, registers and corporate records organised, version-controlled and up to date. - Maintain accurate entity and shareholding records across the Group and keep the corporate register current. - Ensure documentation is retained and organised to the standard the platform's regulator and investor base expect. WHO WE ARE LOOKING FOR - 4–6 years in a compliance, regulatory reporting or filings function, ideally within a regulated financial services, fund management or professional services environment. - A bachelor's degree in a relevant field such as accounting, finance, business or economics. - A law degree or specialist compliance certification is not mandatory, though a legal or compliance background is advantageous. What matters most is the years you have spent working hands-on inside a compliance or reporting function. - Practical familiarity with regulatory filing and compliance processes; direct QFCRA, DFSA, FSRA or comparable exposure is a strong advantage. - Meticulous and deadline-driven, taking pride in nothing being late, nothing being missed, and every record being accurate. - Highly organised and self-directed, comfortable owning a calendar of recurring obligations and chasing the inputs you need from others. - Practical and execution-minded, more focused on getting the filing done correctly - GCC experience preferred; familiarity with Qatar's institutional and regulatory landscape is an advantage. - Temperament: reliable, discreet, calm under deadline pressure, and comfortable holding colleagues to account to get documentation in on time. WHY THIS ROLE - Real ownership of the platform's day-to-day regulatory and compliance execution across both a fund manager and a venture studio. - A clearly defined, hands-on role reporting directly to the COO, focused on day-to-day execution while strategy and accountability sit above you. - Institutional context: sovereign-grade anchor partners, a QFCRA-regulated environment, and an investor base that sets a high operational standard. - A platform at the point where it scales, giving you the chance to build reliable, repeatable compliance operations for both entities. We believe innovation should be inclusive and globally distributed. Our team is built on openness, curiosity, and collaboration — with people from across the GCC, Africa, and Southeast Asia working together to build meaningful ventures. All roles are based in Doha, Qatar, with flexible hybrid options and global travel opportunities (unless otherwise stated). We welcome talent from every background to join us in shaping the future of AI-native innovation.

Location: Belgrade; Lisbon Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We're looking for a Senior Frontend Engineer to join our payments team and help build and evolve our Checkout experience. Checkout is the final step in a mobile game purchase — the interface where players around the world complete payments every day. It operates across 200+ countries and supports 130 currencies, 25 languages, and 100+ payment methods. Its performance, reliability, and UX directly impact payment success rates, conversion, and revenue. KEY RESPONSIBILITIES - Build and improve Checkout: add new payment flows, payment methods, and third-party SDK integrations. - Build a fast, simple, mobile-first interface that works well across browsers, WebViews, and in-app browsers, including on low-end devices and slow networks. - Improve Checkout performance and stability by finding bottlenecks and fixing issues in key user flows. - Use product data and experiments to find friction in the Checkout funnel, test ideas, and improve conversion. - Investigate production issues using logs, traces, product events, and metrics, and work with APIs and backend services when needed. - Take part in technical decisions and code reviews and help maintain frontend code quality. REQUIRED QUALIFICATIONS - 5+ years of professional frontend development experience with strong TypeScript and React skills. - Strong understanding of browsers, networking, and mobile web. - Experience improving web performance, including FCP, LCP, profiling, bundle size, and resource loading. - Experience building payment or other transactional flows, such as checkout, subscriptions, wallets, or payment SDK integrations. - Strong debugging skills and ability to investigate problems beyond the frontend layer. - Ability to own your work from implementation and release to stable operation in production. PREFERRED QUALIFICATIONS - Experience in fintech, payments, e-commerce, gaming, or other consumer products with a large mobile audience. - Understanding of payment concepts such as 3DS, payment statuses, saved payment methods, declines, and refunds. - Understanding of frontend security, including CSP, iframe security, and PCI scope. - Ability to read Go or Python and understand backend logic and APIs. - Experience using AI tools in day-to-day development. WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Paris Workplace: Hybrid ABOUT VOODOO Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way. TEAM Our Corporate teams support the company's performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organisation efficiency to keep Voodoo ahead of the market. Voodoo's Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo's success. As Voodoo continues to grow, we are transforming the way Finance uses data and technology. Our ambition is to move from fragmented, spreadsheet-heavy workflows to a modern, reliable, and increasingly automated Finance data platform.   ROLE We're looking for a Finance Data Engineer to join our Corporate team. In this role, you'll own the technical transformation of Finance by building the data foundations, pipelines, and internal tools that enable Finance teams to operate more efficiently and make better decisions. Reporting to the CFO, you will work closely with Finance stakeholders and Voodoo's central Data team, combining data engineering, business understanding, and product thinking to turn complex Finance needs into reliable and maintainable solutions. - Define and drive the roadmap for Finance data, automation, and internal tooling - Build and progressively scale Voodoo's Finance data platform, prioritising the use cases that create the greatest business value - Migrate critical data transformations and workflows from spreadsheets and legacy tools to tested, documented, code-based solutions - Create reliable data models and pipelines for Finance reporting, analysis, forecasting, and operational processes - Establish strong standards for data quality, observability, documentation, security, and access management - Partner closely with Accounting, FP&A, Controlling, Treasury, and other Finance stakeholders to translate their needs into scalable technical solutions - Collaborate regularly with Voodoo's Data leadership and engineering teams to align on architecture, tooling, and best practices - Build intuitive dashboards and internal applications that allow Finance teams to explore data and manage workflows independently - Identify AI and automation opportunities, take them from prototype to production, and measure the value they create - Help Finance teams adopt data and AI tools effectively through documentation, training, and day-to-day support   PROFILE - Significant experience in data engineering, analytics engineering, or a closely related role, including ownership of production-grade data solutions - Proven track record of building or substantially improving a modern data platform or analytics stack - Highly proficient in SQL and comfortable building production systems in Python - Strong software-engineering practices applied to data work: testing, version control, code review, documentation, and monitoring - Solid understanding of core corporate Finance and accounting concepts; familiarity with French accounting principles is a strong advantage - Ability to translate ambiguous business needs into clear, pragmatic technical solutions - Comfortable working autonomously, prioritising competing needs, and delivering value incrementally - Strong communication skills with both technical and non-technical stakeholders, in French and English - Curious about the evolving data and AI ecosystem — you test new approaches on real problems and form your own point of view - Rigorous, detail-oriented, and focused on measurable outcomes; pragmatic in technology choices, knowing when to build, adopt open-source, or buy commercial solutions Nice to have: - Experience building tools or data products for Finance teams - Experience deploying AI agents or AI-enabled workflows into production - Familiarity with the mobile gaming, consumer apps, advertising, or digital analytics ecosystem - Experience operating data infrastructure on AWS   OUR STACK - Cloud: AWS - Languages: Python, SQL, Scala - Transformation & orchestration: dbt, Airflow, Spark - Query engines: Athena, StarRocks - Infrastructure: Terraform, Kubernetes - Internal applications: Streamlit - AI-assisted development: Claude Code, MCP-based internal tooling   BENEFITS - Competitive salary based on experience - Swile Lunch voucher - Gymlib (100% covered by Voodoo) - Premium healthcare coverage with SideCare, 100% covered for you and your family - Wellness activities in our Paris office - Remote Fridays

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHAT THIS ROLE MEANS AT HIGGSFIELD Most subscription businesses lose a password. We lose GPU-seconds. When someone runs two hundred accounts off one card to harvest a per-account promotional grant, the cost lands on our compute bill the same hour, and it does not stop until somebody finds them. We have found operators doing exactly that — hundreds of accounts, synchronised signups, machine- generated emails, round-the-clock automation — and we have also found that most of our worst- margin accounts are not abusers at all, just heavy users on an unlimited plan. Telling those two apart, account by account, with evidence that survives being challenged, is this job. You are the person who finds them, proves it, and puts a number on it. You make sure: - Every enforcement action we take is backed by evidence a stranger could follow - We know what abuse cost us last month, on the same basis as last month - The detection system is measured against real cases, not against its own past decisions - When a ring changes shape, somebody notices this week — and that somebody is you WHAT YOU WILL DO Investigation & casework - Run ring investigations end to end: from a flagged account or a cost anomaly to a named cluster, its members, its signature, its lifetime economics and a recommended action. - Build the linkage yourself — shared payment instruments, IP and ASN concentration, email-stem families, registration bursts, behavioural and automation fingerprints — and know which links are evidence and which are coincidence. - Separate abuse from unprofitable-but-legitimate every single time. On an unlimited plan, negative gross margin is normal. Cost is a gate, never a trigger. - Triage the review queue the detection system produces, and feed what you learn back into it. Your adjudications are the only unbiased labels the scientist has. Evidence & defensibility - Produce evidence packages that hold up outside the company — to an external auditor, to a payment network, to a customer disputing a ban, to Legal enforcing our Terms. Our abuse work has already been used in all four contexts. - Write per-account, not per-ring, when the action is per-account. A ban list without a reason column is not evidence. - Know what our Terms of Use actually entitle us to do, and flag when the evidence supports the finding but not the action. Quantification & reporting - Own the abuse loss number: what it cost, on what basis, net of the revenue we reversed and the legitimate customers we caught by mistake. Same definition every month, written down. - Distinguish COGS burned, revenue at risk, revenue reversed and cash refunded — they are four different numbers and people will conflate them. - Build the recurring reporting that tells us whether the problem is growing, and the ad-hoc answer to "why did compute spike last Tuesday" that is due the same day. Monitoring & adaptation - Watch the detectors themselves. A rule that stops firing is a detection event, not a quiet week. - Check the instrument before explaining the movement: a missing upstream table, a silently dropped join, a vendor signal that went away. This has bitten us and it will again. - Spot new abuse patterns before they are in anybody's model — usually in a cost anomaly, a strange cohort, or a support ticket that does not fit. How we work - SQL and Python on raw payment, usage and identity data in BigQuery, without anyone preparing it for you. We use AI heavily — resourcefulness beats syntax. - Close partnership with the Antifraud data scientist (you validate what they build), Payments (chargebacks and processor signals), Support (the humans who meet your false positives) and Finance (the loss number goes in the accounts). WHO WE'RE LOOKING FOR - 2+ years doing investigative or risk analytics — fraud, abuse, trust and safety, AML, chargebacks, gaming or marketplace integrity. What matters is that you have chased real bad actors, not modelled them in the abstract. - Strong SQL, without help. Self-joins, window functions, cohort replay, and joining payments to usage to identity across messy keys. This is the single most-used skill in the role. - Python at working level for analysis — pandas, notebooks, a bit of graph work. - Investigative instinct: you follow the thread, you notice the thing that does not fit, and you can say when a pattern is a coincidence. - Evidentiary discipline: you can write up a finding so that somebody who distrusts you can check it, and you know the difference between "this looks like abuse" and "this is provable." - Unit-economics literacy: gross margin per account, what compute costs, and why a negative-margin customer may be entirely legitimate. - The judgment to escalate rather than act when the evidence is thin, and to say so in writing. - Clear written and spoken English, B2+. Backgrounds that often do well: - Fraud / risk analysts from fintech, payments, marketplaces, gaming, crypto or betting - Trust & safety investigators and platform-integrity analysts - Chargeback, dispute or AML analysts who write their own queries - Strong product or BI analysts who got handed the abuse problem and kept it WHAT THIS ROLE IS NOT This role is not a fit if you: - Want to build models full time — that is the Antifraud data scientist, and it is open - Want to do content moderation or NSFW classification - Would put an account on a ban list without being able to say why in one sentence - Treat every negative-margin account as an abuser - Need a labelled dataset or a clean table before you can start - Are uncomfortable that your work gets real people's accounts restricted, sometimes wrongly - Want predictable 9–5 workdays HIRING PROCESS - Screening call (30 min) - Hiring-manager screen (30 min) - Business case (1,5 hour) - Tech interview (1,5 hour) - Final interview (30 min) - Paid on-site trial (1 month) THE DEAL - Competitive salary in USD - Equity: participation in the company's stock option program - On-site role in Almaty, Kazakhstan - Relocation support (flight + temporary housing) - Flat structure, high autonomy, fast career growth