Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Dhahran, Saudi Arabia
We are seeking a highly proactive and qualified HSE Coordinator (Rig / Non-Rig)
to champion our health, safety, and environmental initiatives across both dynamic field drilling operations and support facility environments. In this role, you will be responsible for implementing safety frameworks, driving compliance, and fostering a zero-incident safety culture on active rigs, industrial yards, and office locations.
Key Responsibilities
1. Rig & Field Operations Safety
Enforce strict compliance
with company HSE policies, Life-Saving Rules, and client-specific safety frameworks.
Manage and audit
the
Permit-to-Work (PTW)
system and Lockout/Tagout (
LOTO
) procedures on the rig floor.
Conduct daily safety walks
, rig inspections, DROPS (dropped objects) surveys, and lifting equipment checks.
Lead and facilitate
daily Toolbox Talks, Job Safety Analyses (
JSA
/
JHA
), and pre-tour safety meetings.
Supervise high-risk operations
, including confined space entry, hot work, work at height, and simultaneous operations (
SIMOPS
).
2. Non-Rig & Facility Safety
Coordinate safety programs
for supply warehouses, pipe yards, logistics centers, and administrative offices.
Perform regular occupational hygiene walks
, evaluating ergonomics, lighting, noise, and air quality.
Oversee waste management
, hazardous material storage (MSDS/SDS compliance), and environmental controls.
Ensure all emergency systems
, fire protection tools, and first aid supplies are inspected and fully operational.
3. Incident Management & Training
Deliver comprehensive HSE inductions
for new employees, contractors, and visitors.
Participate in incident investigations
utilizing root-cause tools (e.g., 5-Why, ICAM) and track corrective actions to closure.
Organize and evaluate routine emergency drills
(fire, well control, H2S release, medical evacuation).
Maintain precise safety logs
, incident data, and weekly/monthly HSE performance dashboards.
Requirements
Education:
Bachelor’s Degree or Higher Diploma in Occupational Health & Safety, Engineering, or a related science discipline.
Education:
Bachelor’s Degree or Higher Diploma in Occupational Health & Safety, Engineering, or a related science discipline.
Experience:
Minimum
5 to 7 years
of hands-on HSE experience within the oil and gas drilling sector, with at least
2+ years
working directly on Aramco-approved projects or rigs.
Certifications:
Mandatory:
NEBOSH International General Certificate (IGC)
.
Mandatory:
Valid Saudi Aramco HSE Approval / Work Permit Receiver (WPR) certification
(or capability to clear the Aramco vendor approval process).
Preferred: OSHA 30-Hour, tapRooT Incident Investigation, or ISO 45001/14001 Internal Auditor certification.
Skills:
Deep understanding of Aramco Safety Management System (SMS) expectations. Strong communication skills with command of written and spoken English.
Location: Dammam, Saudi Arabia; Al Jubail, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
We are seeking an experienced
HSE Coordinator
to support Health, Safety, and Environmental activities for Oil & Gas operations in the Eastern Province. The successful candidate will be responsible for coordinating and monitoring HSE activities, ensuring compliance with Saudi Aramco and project HSE requirements, and promoting a strong safety culture across operational sites.
Candidates with experience in both
Rig/Drilling and Non-Rig Oil & Gas environments
are encouraged to apply.
Key Responsibilities
Coordinate and monitor the implementation of HSE policies, procedures, and project safety requirements.
Ensure compliance with Saudi Aramco HSE standards, client requirements, and applicable regulations.
Conduct regular HSE inspections, audits, and site safety assessments.
Identify unsafe acts, unsafe conditions, and potential hazards and recommend corrective actions.
Monitor and support the implementation of Permit to Work (PTW), Job Safety Analysis (JSA), and risk assessment processes.
Participate in incident and accident investigations, including root cause analysis and corrective action follow-up.
Prepare and maintain HSE reports, inspection reports, incident reports, and safety performance records.
Coordinate and conduct safety inductions, toolbox talks, HSE awareness sessions, and safety training programs.
Organize and participate in emergency response drills and ensure personnel are familiar with emergency procedures.
Monitor the proper use of Personal Protective Equipment (PPE) and other HSE-critical equipment.
Participate in safety meetings and communicate HSE alerts, lessons learned, and safety initiatives to employees.
Follow up on observations, audit findings, and non-conformances to ensure timely closure of corrective actions.
Promote a proactive safety culture and encourage reporting of unsafe acts and conditions.
Coordinate with project management, supervisors, contractors, and client representatives on HSE-related matters.
Monitor environmental compliance, waste management, spill prevention, and other environmental protection requirements.
Requirements
Bachelor's Degree or Diploma in Occupational Health & Safety, Engineering, Environmental Science, or a related discipline.
Minimum
5+ years of HSE experience
in Oil & Gas, Petrochemical, Energy, Construction, Drilling, or Industrial projects.
Previous experience working on
Saudi Aramco projects is highly preferred.
Saudi Aramco RTS approval/experience will be an added advantage.
Experience in Rig/Drilling operations or Non-Rig Oil & Gas operations will be considered.
Strong knowledge of Saudi Aramco HSE requirements, standards, and procedures.
Good understanding of PTW, JSA, Risk Assessment, HAZID, Incident Investigation, and Emergency Response.
Experience conducting HSE inspections, audits, toolbox talks, safety meetings, and training programs.
NEBOSH IGC certification is highly preferred.
Additional certifications such as IOSH, OSHA, ISO 45001, First Aid, H2S, Confined Space, or Fire Safety will be advantageous.
Strong reporting, documentation, communication, and coordination skills.
Ability to work independently in field and operational environments.
Good command of English, both written and spoken.
Location: Dhahran, Saudi Arabia; Venezuela, Cuba
Eram Talent is currently partnering with a leading global Oil & Gas client to identify a highly skilled
Drilling Field Compliance Coordinator (Safety & Environment)
. In this critical field-based role, you will serve as the primary HSE Advisor for assigned operations division and group rigs. You will play a pivotal role in driving safety, loss prevention, environmental protection, and occupational health compliance across drilling and workover operations.
Key Responsibilities:
HSE Advisory & Oversight:
Act as the Operations Division Field HSE Advisor for assigned rigs, overseeing all matters related to safety, loss prevention, environment, occupational health, and compliance.
Audits & Inspections:
Conduct frequent internal HSE audits and ad-hoc field inspections in accordance with the client's Safety Management System (SMS) and relevant HSE/Operations standards.
Action Planning & Reporting:
Complete Non-Conformance Reports (NCR) for each inspection and develop SMARTER action plans for all audits. Assist engineering, operations, and HSE teams in upkeeping and developing safety processes related to risk management, safety training, asset integrity, and emergency preparedness.
Incident Investigation:
Lead and/or contribute to comprehensive incident investigations through all stages, ensuring meticulous completion and review of all related reports.
Pre-Commencement & Compliance:
Conduct internal pre-commencement inspections for new rigs. Support rigs in developing action plans to close out findings identified during official pre-commencement inspections.
Audit Preparation:
Pre-assess assigned rigs for RHSEI, Well Control, LPD, Corporate, and EPD audits. Support teams in addressing and closing out findings identified by official audit teams.
Mentorship & Evaluation:
Act as a dedicated mentor to assigned rig foremen regarding all HSE matters. Guide and evaluate rig safety officers to ensure strict compliance with Unconventional Resources (UR) Drilling requirements.
Behavioral Safety:
Assess rig workers, leaders, and managers on behavioral safety through frequent rig visits, active participation in safety/operations meetings, and on-the-job HSE awareness initiatives.
Requirements
Education:
Bachelor’s degree in Engineering, HSE, Science, Industrial, or a related discipline from an accredited institution (or equivalent).
Certifications:
Possess a globally recognized international safety certification, such as NEBOSH IGC, IOSH, or equivalent.
Experience:
A minimum of 10 years of professional experience in safety operations within the Oil & Gas industry, including a mandatory
minimum of 7 years specifically dedicated to Drilling and Workover operations
.
Technical Expertise:
Deep technical knowledge and proven capability in incident investigation, hazard identification, risk management, emergency preparedness and response, and robust Safety Management Systems.
Location: Remote, Canada; Remote, Israel; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of the role
We are seeking a Principal Security Researcher to join our
Application Security Team to conduct cutting-edge security research on GitLab's AI-powered DevSecOps capabilities. As GitLab transforms software development through intelligent collaboration between developers and specialized AI agents, we need security researchers who can proactively identify and validate vulnerabilities before they impact our platform or customers.
In this role, you'll be at the forefront of security research, working with our GitLab DevSecOps platform, Duo Agent Platform, GitLab Duo Chat, and AI workflows that represent the future of human/AI collaborative development. You'll develop novel testing methodologies (including for AI agent security), conduct hands-on penetration testing, and translate emerging threats into actionable security improvements. Your research will directly influence how we build and secure the next generation of AI-powered DevSecOps tools, ensuring GitLab remains the most secure software factory platform on the market.
This position offers the unique opportunity to shape security and AI security practices in one of the world's largest DevSecOps platforms, working with engineering teams who are pushing the boundaries of what's possible with AI-assisted software development. You'll have access to cutting-edge AI systems and the freedom to explore creative attack scenarios while contributing to the security of millions of developers worldwide.
This role reports to the Senior Manager of Application Security.
What you'll do
Conduct and lead security research projects across multiple functional areas.
Identify novel, systemic, and chained vulnerabilities in GitLab, where individual weaknesses combine for outsized impact.
Validate security vulnerabilities through hands-on testing, developing proof-of-concept exploits that demonstrate real-world attack scenarios.
Assess emerging industry vulnerability classes against the GitLab codebase, and drive remediation of the class rather than the instance.
Lead security research into GitLab's AI and agentic surfaces, and define the security requirements that engineering teams build against.
Build and direct the tooling and automation that scales security research, including agent-assisted vulnerability discovery across our codebase.
Research the security posture of open source tools and dependencies integrated with GitLab, report findings to their maintainers, and track mitigation following our
responsible disclosure guidelines
.
Solve technical problems of the highest scope, complexity, and ambiguity.
Help shape the team and sub-department roadmap.
Lead the integration of security research results into the engineering and business functions that need to act on them.
Teach, mentor, and advise other domain experts and individual contributors across several teams.
Share knowledge and novel vulnerability types with the security community.
What you'll bring
10+ years of experience in security research, penetration testing, or offensive security roles
Strong ability in discovering and exploiting vulnerabilities in large codebase and complex systems
Proficiency in two or more of Ruby, Go, Python, TypeScript, or Rust.
Ability to read and analyze code across multiple languages and codebases
Strong knowledge of AI frameworks
Strong understanding of AI attack vectors including prompt injection, agent manipulation, and workflow exploitation
At ease in establishing and driving complex remediation initiatives involving cross-functional teams
Excellent written communication skills with an ability to articulate complex topics in a clear and concise manner.
Ability to translate complex technical findings into clear risk assessments and remediation recommendations
Strong analytical and problem-solving skills with creative thinking about attack scenarios
Nice to Have:
Published security research or conference presentations; background in software engineering with distributed systems expertise; experience with GitLab or similar DevSecOps platforms
About the team
Security Researchers are a part of our
Application Security team, who address complex security challenges facing GitLab and its customers to enable GitLab to be the most secure software factory platform on the market. We focus on systemic product security risks and work cross-functionally to mitigate them while maintaining Engineering's development velocity.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$203,200
—
$275,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Digital Sales Representative
About the job
This position is needed to play a key role in further growing Twilio’s social impact organization. As our Digital Inside Sales Representative, you will be responsible for lead qualification, net new customer acquisition, solution selling, and closing deals within our nonprofit accounts, while upholding the Twilio Magic and driving forward with the ultimate goal to help our customers do good.
Responsibilities
In this role, you’ll:
Manage and expand customer accounts within Twilio.org’s Self-Service and Named Account customers across community & social services, public sector, healthcare, traditional NGO’s, Humanitarian aid, Credit Union and other miscellaneous non-profit customers.
Work with customers to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs.
Manage entire sales cycles and own a book of business with the goal of closing new revenue, protecting revenue and driving upsell and cross-sells while managing your assigned account list and addressing issues that may arise
Execute programmable sales plays to consistently deliver strong revenue, gross margin, and gross profit results.
Work diligently with cross-functional internal teams (Sales, Sales Development, Marketing, Product, Engineering, Support) to execute renewals, address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform.
Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager.
Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn
Be an owner to drive deals forward, knock down obstacles for our customers and internally, and find the best solution for each customer, and recommend process improvements to support the whole team.
Develop expertise in the social impact and nonprofit market to help prospective customers understand how others are leveraging Twilio’s platform to scale their reach and missions.
Have world-class interpersonal and communication skills to make complex technical and financial details sound simple.
Ability to balance competing priorities and manage multiple projects/deals at the same time.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
At least 5+ years of sales, marketing, and/or operations experience in a technical SaaS/CPaaS space, with a record of top performance.
Technical solutions selling experience – including closing experience – and enjoys working with customers to solve their problems.
Demonstrated track record of managing business forecasts and financial models.
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Analytical account development strategy based on using data to find opportunities and prove value.
Entrepreneurial mindset with appetite to define processes and build programs.
Record of delivering revenue and gross profit results
Deep personal interest in the social impact market and dedicating your career to making a positive difference.
Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple.
High adaptability, with comfort trying new things and building within a rapid-paced environment, comfort with ambiguity and change.
Strong process-orientation, focus on amplifying improvements in your own work by improving systems and processes across the team.
World-class organization, prioritization, and documentation skills.
Experience with social impact and public sector entities is a plus.
Location
This role will be remote, and based in the UK.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - USA
Please note that all communications regarding this position will be sent exclusively from an email address ending in @planetscale.com Any correspondence relating to this role will only originate from this domain.
PlanetScale is growing rapidly and reinventing the database space. Our database platform offers developers the fastest and most reliable Postgres and Vitess/MySQL databases, enabling businesses to efficiently handle data and workloads of all sizes.
PlanetScale is backed with over $100M in venture financing from top-tier VCs including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. And we serve some of the most innovative companies in the world such as Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn't be higher.
We're looking for a Brand Designer to help shape and evolve the visual identity of PlanetScale across all touchpoints. In this role, you'll be a key member of our Marketing team, translating complex technical concepts into compelling visual stories that resonate with developers and technical decision-makers. You'll craft everything from in-person event experiences to web graphics, merch designs, and creative website assets that make databases feel exciting.
What's the job to be done?
Visual Brand Development
Design web graphics including technical diagrams, illustrations, and interactive visual assets that simplify complex database concepts.
Create compelling visual systems for campaigns, product launches, and marketing initiatives.
Design for multiple formats and contexts: digital, print, experiential, and merchandise.
In-Person Experiences
Design booth graphics, signage, and environmental branding for conferences, meetups, and community events.
Collaborate with the events team to create memorable, on-brand experiences that stand out
Design merch that developers actually want to wear and use.
Create branded collateral including banners, posters, stickers, and promotional materials.
Website and Digital Assets
Design creative website components and landing pages.
Design data visualizations and technical diagrams that make complex information accessible.
Create social media graphics, blog post imagery, and other digital marketing assets.
Develop templates and design systems that enable the team to move quickly.
Brand Evolution
Collaborate with marketing leadership to evolve and expand the PlanetScale brand identity.
Explore new visual directions while maintaining brand coherence.
Document design decisions and maintain brand guidelines.
These attributes best describe you.
A strong portfolio demonstrating versatile design skills across digital, print, and experiential design.
Deep understanding of design fundamentals: typography, color, composition, and visual hierarchy.
You've figured out where AI actually helps in a design workflow and built process around it.
Comfortable working in both brand and production modes. You can think big picture and execute in the details.
Strong communication skills with the ability to both articulate design decisions and understand direction.
Self-directed and able to manage multiple projects with competing deadlines.
Collaborative spirit with the ability to incorporate feedback while maintaining creative vision.
What else will help you be successful.
Experience designing for technical or developer-focused brands.
Proficiency in Figma, Adobe Creative Suite, and other design tools.
Comfortable using AI to build a working first draft of a page rather than handing off a static mockup.
Understanding of design systems and component-based thinking.
Enthusiasm for learning about databases, infrastructure, and developer tools.
Why PlanetScale
We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Brand Designer, you'll help shape how developers and engineering leaders perceive and interact with PlanetScale, translating the power of our platform into visual experiences that inspire and inform. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Total Compensation and Pay Transparency
An employee's total compensation consists of base salary + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range:
$170,000 - $220,000 USD
Location: Remote
Automattic
, the company behind
WordPress.com
,
Jetpack
,
WooCommerce
,
Tumblr
and more, is seeking a talented attorney to support our product, privacy, and regulatory work.
We’re looking for a versatile lawyer who gets things done with minimum friction, makes the complex seem simple, and can provide actionable advice to help business teams launch great products for our vibrant community of users. You’ll advise product, engineering, and marketing teams to launch new products that delight our users; untangle the complex web of global regulations that apply to Automattic’s business; and protect free expression and the open web.
Responsibilities:
Advise product, engineering, and trust & safety teams on implementation of a broad assortment of regulations and industry standards, with a focus on content safety, consumer protection, intellectual property, privacy, and data security. Familiarity with laws like DSA, the UK and Australian Online Safety Acts, EU AI Act, and worldwide age-assurance laws is a major plus.
Provide product counseling on a wide array of products relating to web hosting, site creation, content publication, ecommerce, social media, and more, using a business-forward approach that puts our customers at the center of your analysis.
Provide subject matter expertise on data protection and privacy laws, such as GDPR and CCPA, advise on consent frameworks for digital marketing and advertising, and build scalable processes for documenting compliance.
Track and prepare for upcoming regulations, and participate in industry groups around the globe, representing Automattic before regulators and advocating for Automattic’s interests before government agencies and officials.
Work with trust & safety teams to develop and oversee policies championing freedom of expression and user safety while complying with applicable laws.
Design processes and workflows that enable the legal team to effectively scale compliance in a manner that meets the increase in regulatory and privacy requirements.
Requirements:
JD from a US accredited law school with 5+ years of relevant experience (or an exception EU-based attorney)
Familiarity with the industries, concepts, and business models relevant to Automattic’s products (e.g., open source, user-generated content, web hosting, social media, ecommerce, and digital advertising) and the product, privacy, and regulatory requirements that apply to them.
Humble and eager teammate who is also able to function independently and work in an asynchronous environment, with a willingness and ability to stretch into new areas like litigation or IP if needed.
Be comfortable in the grey areas, and have the ability to provide recommendations and offer clear thinking even with imperfect information.
We are hiring at either the Counsel or Senior Counsel level, and we encourage candidates across both levels to apply. Title, compensation, and the scope of independent ownership over the matters described above will reflect the experience and qualifications a candidate brings to the role.
Compensation and Benefits
We are currently prioritizing candidates who reside in the United States or Europe.
Salary range: $180,000 - $300,000 USD.
Please note that salary ranges are global, regardless of location, and we pay in local currency.
We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.
This isn’t your typical work-from-home job; we are a fully-remote company with an open vacation policy. Read more about our
compensation philosophy.
To see a full list of benefits by country, consult our
Benefits Page
. And check out these links to learn more about
How We Hire
and
What We Expect from Ourselves
.
#LI-DNI
About Automattic
Now in
our 20th year
, we’re the people behind
WordPress.com
,
WooCommerce
,
Beeper
,
Tumblr
,
Simplenote
,
Jetpack
,
Longreads
,
Day One
,
PocketCasts
, and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source
, and the vast majority of our work is available under the
GPL
. Automattic is a
Most Loved Company
, an Equal Opportunity employer, and
Disability Confident Committed
. (
Here’s what that might mean for you
.) If you need accommodations during the application or interview process, please
fill out this form
. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our
Employee Resource Groups
.
You can track your application status and more at
MyGreenhouse
.
To learn about how we handle your data, please review our
Job Applicant & Candidate Privacy Notice
and our
Privacy Policy
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster
here
. Automattic participates in the
E-Verify program
in certain locations, as required by law
.
Location: Dammam, Saudi Arabia; Al Jubail, Saudi Arabia; Dhahran, Saudi Arabia; Ras Al Khair, Saudi Arabia; Al Khobar, Saudi Arabia
We are looking for a Material Expeditor to support material procurement, expediting, tracking, and delivery activities for rig-site operations in the Oil & Gas industry. The candidate will coordinate closely with suppliers, vendors, procurement teams, logistics teams, and site personnel to ensure all required materials are available on time and according to project requirements.
Responsibilities
Monitor and track material orders from purchase order placement through final delivery.
Coordinate with suppliers and vendors to confirm material availability and delivery schedules.
Follow up regularly on pending orders, delayed materials, shortages, and backorders.
Coordinate with procurement, logistics, warehouse, and rig-site teams regarding material requirements.
Maintain accurate material tracking sheets, delivery records, and related documentation.
Review purchase orders and delivery information to ensure materials are supplied as required.
Identify potential delivery delays and communicate issues to the concerned teams.
Support the resolution of material shortages and delivery-related issues.
Provide regular updates on material status, expected delivery dates, and outstanding items.
Ensure critical materials are prioritized and delivered to the rig site as per operational requirements.
Maintain proper records and documentation related to expediting activities.
Work effectively in a fast-paced rig-site environment and meet operational deadlines.
Requirements
Bachelor’s degree in Engineering, Supply Chain, Logistics, Materials Management, or a related field.
Fresh graduates to 5 years of relevant experience in material expediting, procurement, logistics, supply chain, or materials management.
Oil & Gas, drilling, rig-site, or industrial project experience is preferred.
Basic understanding of procurement and material management processes.
Knowledge of purchase orders, material tracking, supplier coordination, and delivery schedules.
Good communication and coordination skills.
Strong follow-up and problem-solving abilities.
Good knowledge of Microsoft Office, particularly Excel.
Ability to manage multiple material requirements and meet deadlines.
Dammam, Saudi Arabia; Al Jubail, Saudi Arabia; Dhahran, Saudi Arabia; Ras Al Khair, Saudi Arabia; Al Khobar, Saudi Arabia
Location: San Francisco, California; United States (Remote)
Workplace: Remote
ABOUT THE ROLE
AI teams are assembling their stacks from a fast-moving set of best-in-class tools — model providers, agent SDKs, evaluation and observability platforms, cloud services. Temporal is the durable execution layer that ties those pieces together and makes them production-grade. That position is a strategic advantage, and it needs a dedicated owner.
As Staff Product Manager, AI Ecosystem, you own Temporal's integrations and partnerships product portfolio — the surfaces where Temporal meets the rest of the AI stack. You'll define how Temporal is better together with best-in-class tools (eg, from OpenAI, Google, AWS, Braintrust, and more), and how Temporal becomes the durable foundation developers reach for from prototype to production.
This is a role where shipping the integration code is just the beginning. You'll drive business leverage through the narrative, the reference architectures, the enablement, and the sustained momentum that make an integration matter to customers and to the field. You'll partner with Engineering, Product Marketing, Partnerships, Sales, Solutions Architecture, and DevRel to take products to market and drive real adoption.
Location: San Francisco Bay Area (strongly preferred); remote (US) considered with heavier travel
WHAT YOU'LL DO
- Own the integrations & partnerships product roadmap. Identify, prioritize, and sequence the integrations and partner experiences that make Temporal the execution layer of choice across the AI stack, and make the hard calls about what not to build.
- Stay in the market daily. Be in customer conversations constantly and track a fast-moving AI tooling landscape. Turn what you learn into a roadmap grounded in real, current user needs.
- Help define the "Temporal for AI" ecosystem story. Work with cross-functional partners to drive the positioning, reference architectures, and composable building blocks that help AI engineers see how Temporal fits their architecture — prescriptive enough to be useful, adaptable enough to fit their stack.
- Take products to market with GTM. Partner with internal GTM (Product Marketing, Sales, Solutions Architecture, DevRel) and with partner GTM orgs to launch integrations and drive adoption.
- Drive internal enablement. Make sure the field knows how to sell, deploy, and support every integration in the portfolio. Help build the demos, talk tracks, and reference materials at the right altitude.
- Define and track success. Set the KPIs that tell us whether the ecosystem strategy is working. Our priors is that early-stage ecosystem bets are measured by adoption and momentum, not immediate revenue.
WHAT YOU'LL BRING
- Staff-level product ownership. You take an ambiguous strategic question and turn it into a roadmap and shipped outcomes with minimal direction. 8+ years in product management or an equivalent track record.
- Deep AI fluency. You are hands-on with the AI tooling landscape (eg, agent frameworks and SDKs, model providers, eval and observability tools) and you have an opinionated, well-reasoned view of where it's going. If you're not touching this technology regularly, you'll fall behind, and this role can't afford that.
- Ecosystem, platform, or partnerships product experience. You've owned integrations, a developer platform, or partner-facing products, not just end-user features.
- GTM partnership instincts. You've worked hand-in-hand with Product Marketing, Sales, Solutions Architecture, and external partners to launch products and drive adoption, and you can enable a field organization to sell something new.
- Technical literacy. You reason fluently about AI systems, and can hold your own in a design conversation with Staff engineers. You don't need to write production code.
- Narrative-grade writing. You build stories. You can write the document that aligns an organization and changes what it invests in.
NICE TO HAVE
- Background in distributed systems, durable execution, or workflow orchestration
- Hands-on experience with Temporal or comparable systems
- Prior DevRel, field-facing, or technical-marketing-adjacent experience
- A track record of building reference architectures or developer enablement programs
WHY TEMPORAL
- You'll shape how the industry builds AI. Temporal's position underneath the AI stack is rare and strategically valuable. You'll own a meaningful part of it.
- Deeply involved in AI. We power many of the biggest names in the space, and partner with the companies defining it.
- Open source at the core, a strong engineering culture, and a developer-first mission.
- Well-funded with a strong growth trajectory.
- Competitive compensation, equity, and comprehensive benefits.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Almaty, Kazakhstan
Workplace: OnSite
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
Why this role exists
Higgsfield is one of the fastest-growing generative AI companies in the world. A large share of our revenue already comes from business users, but the product wasn't built for them, and there's no dedicated PM. We need someone to build the B2B and Enterprise product from the ground up, own the full path from a corporate email signup to a signed enterprise contract, and turn what's currently a reactive feature stream into a real business line.
What you'll actually do
• Own the B2B and Enterprise product surface end-to-end: workspaces, roles, SSO, SCIM, audit logs, admin controls, user and asset management, billing and seat management, brand controls, API access for enterprise.
• Own the self-serve team-plan motion too: corporate email signup flow, in-product invites, seat expansion, the path from one paying user to a paying team.
• Partner with sales on live deals: security questionnaires, compliance responses, contract-blocking features, pilot design. Sit on customer calls, not just receive summaries.
• Untangle the workspace and collaboration model: separate identity from content ownership so users can be invited to collaborate without breaking billing or credit pools.
• Build the enterprise data residency, retention, and privacy story alongside legal and security.
• Design the metrics that matter: corporate-email signup share, team-plan conversion, seats per account, expansion revenue, enterprise pipeline conversion, deal cycle time, loss reasons by segment.
• Work directly with Sales, Legal, Security, Applied ML, Backend, Growth, and Payments. Frequent contact with actual enterprise buyers.
Must-haves
1. Founding or early-operator experience. You've spent years trying to build something of your own. You know what it's like to own an outcome when nobody hands you a spec.
2. Shipped a B2B or Enterprise product at scale, ideally from zero or near-zero. You've built the workspace, the admin, the SSO, the billing, and you've sat across from real buyers to know why each one mattered.
3. Comfortable owning both self-serve growth mechanics and top-down enterprise motion. You don't treat product-led and sales-led as different jobs.
4. Strong technical judgment. You can reason about auth models, permission systems, tenancy, and API surfaces without needing an engineer to translate.
5. You measure in revenue, seats, and cycle time, not features shipped. You can defend a scope cut to Sales and a pilot commitment to Engineering in the same afternoon.
Who this is not for
• You prefer working from complete specifications rather than defining problems yourself.
• You want to inherit a mature B2B org. This is zero-to-one.
• You are looking for a slower release cycle. We ship weekly, and enterprise deals can compress that to hours.
Nice to have
• Background at a fast-scaling B2B SaaS, collaboration tool, or developer platform in the US, EU, or Asia.
• Direct experience with SSO, SCIM, SOC 2, GDPR, data residency, or enterprise procurement cycles.
• Experience turning a strong B2C product into a real B2B business.
• Comfort with generative AI, creative tools, or API products.
What We Offer
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- Relocation support to Almaty for candidates moving from another city or country.
- A seat where the business line you build shows up on the P&L within the quarter.
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, or other office benefits.
This is a fully on-site role based in our Almaty office. Our team works from the office five days per week for the full working day. We believe in-person collaboration is an important part of how we move quickly, solve complex problems, and build strong teams.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is looking for a Customer Experience (CX) Manager to lead a high-performing support team serving lawyers and professional services teams. Our customers hold their own work to a high standard of accuracy and timeliness, and expect the same from our support. How well your region runs is one of the biggest levers Harvey has on what customers actually experience when they need help. Reporting to the Head of CX, you'll drive operational excellence and accountability across Harvey's global support organization.
You'll balance strategic oversight with hands-on execution. This is a role for a leader who thrives in motion: proactive, decisive, and deeply motivated by achieving results through your team. You'll inherit a metric set and processes that need to be better, and we expect you to diagnose what's broken and fix it without being asked.
You'll also be one of five CX Managers across the globe, and that peer group is where our operating standard gets set. You're expected to trade what's working across regions and push for the changes you think we should make everywhere, shaping the culture and cadence of a growing support organization.
WHAT YOU'LL DO
- Run day-to-day support delivery for your region: queue and coverage, triage and handoff, and escalation judgment, measured by First Response Time, Resolution Time, QA, and cSAT. When a number moves, you find the root cause and fix it or scale it.
- Set individual performance expectations and stay close enough to the work to spot drift early. Coach against QA results in the moment, and move to a documented plan only when coaching hasn't landed.
- Own escalations end to end: triage and severity judgment, customer communication through to resolution, and bug reports Engineering can act on without a follow-up thread. Partner with Product, Engineering, and Go-to-Market to turn recurring escalations into fixes.
- Take part in the on-call rotation for customer-impacting incidents, owning the coordination of response and customer communication strategy while an incident is live.
- Drive adoption of the AI tools and systems we provide across triage, drafting, deflection, and QA, and pressure-test what CX Ops ships against real queue conditions.
- Track how your region performs against the other four, bring what's working to your peers, adopt what's working in theirs, and propose the practices you think should apply globally.
- Forecast coverage and staffing against volume, and flag gaps before they have impact.
- Hire, onboard, and develop team members to ensure readiness for future growth and evolving support needs.
WHAT YOU HAVE
- 8+ years in customer support or customer experience, including 4+ years managing teams in a high-volume environment serving enterprise customers.
- Comfortable operating at Harvey's pace, not a typical enterprise pace. This is consistently the hardest bar for otherwise-strong support managers to clear.
- A deep focus on the customer, and real satisfaction in solving the problems that make their work harder than it needs to be.
- You are genuinely invested in developing your team, and you know a high bar is part of that.
- You manage close to the work. You know what your team's tickets actually look like, not just what the dashboard says.
- A change you made to how a support team works that produced a step change, not an incremental gain. You saw the leverage point others in the seat missed.
- Ownership of a metric set (FRT, TTR, cSAT, QA, backlog, deflection): what drives each one, what to change when one slips, and the ability to build your own reporting. We use Zendesk, Salesforce, Omni, and Snowflake.
- You understand enterprise escalations, from severity judgment through the customer conversation, and can work one yourself: reproduce the issue, read error logs, and troubleshoot API, authentication, and AI output quality issues well enough to brief Engineering accurately.
- You can take a process improvement from idea to shipped yourself, and you know which ones to handover to someone on your team instead.
- Day-to-day proficiency using AI tools in a production support workflow, not experimentation, and a concrete point of view on how AI is changing what a support team should look like.
- Admin-level fluency with Zendesk or an equivalent platform: views, triggers, macros, and routing logic.
- Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy.
COMPENSATION
$144,000 - $216,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Procurement Operations is the front door for buying at Anthropic. We sit inside Finance Operations and own the path from “I need to buy something” to a signed agreement, an accurate purchase order, and clean spend data at month-end.
We are hiring a Procurement Operations Business Partner to own that path for our research organizations and the special programs that spawn out of it. This portfolio behaves differently from the rest of the company in that it purchases goods and services from highly-specialized vendors and new programs regularly appear with real purchasing needs before any process exists for them. You will be the person who makes all of that feel simple to the researchers and program leads who depend on it, and reliable to the Finance stakeholders behind it. This is a high-volume role with an accounting core. You ensure every purchase in the portfolio is coded, dated, received, and accrued correctly, so research spend is right in the books every month. Expect a steady queue of requests, work orders, and change orders, and expect to be the person Accounting trusts on all of it.
We use Claude as part of our daily workflow and are looking for someone who wants to help define what an AI-native procurement operations function looks like, including how AI changes intake, document review, vendor coordination, and requester support.
Responsibilities
Own the purchasing path for R&D
Manage a high volume of purchase requests, work orders, and change orders each month across research teams and programs, keeping speed and accuracy high at the same time.
Serve as the primary procurement partner for Anthropic's research teams and special programs, guiding requesters from initial request to signed agreement and issued purchase order.
Review every purchase request in your portfolio for the things that matter downstream: the right vendor record and contracting entity, complete commercial documents, correct spend categorization and service dates, and the approvals the purchase actually needs.
Determine what each request requires before it can move, whether that is a statement of work, an order form, an amendment, a security or privacy review, or a third party risk assessment, and route it to the right reviewers the first time.
Launch and track contract review with Legal, keep it moving, and confirm the executed agreement supports the purchase order before it is issued.
Structure purchase orders so they match how the vendor bills (fixed fee, milestone, per-unit, or usage in arrears) and how Accounting needs to see the spend, with the right GL account, cost center, and service period on every line. Manage change orders, renewals, and closures over the life of each agreement.
Act as the dedicated operations partner for our research services vendor portfolio, where engagements are structured as master agreements with frequent work orders and scope changes, and where speed and documentation discipline both matter.
Handle the mechanics that come with hardware, equipment, and lab purchasing, including multi line quotes, lead times, shipping and receiving, and asset handoffs.
Financial completeness & accuracy
Code every purchase order correctly at creation, including GL account, spend category, cost center, and service period, and understand how each choice lands in the financials (expense vs. prepaid, capitalized equipment vs. operating spend).
Work the hard cases with Accounting: services that span periods, partially delivered milestones, per-unit work billed in arrears, credits and true-ups, and work orders amended mid-month.
Own the open purchase order book: receipts recorded against actual delivery, periodic reviews, stale line cleanup, coding corrections, and timely closures, so PO, receipt, and invoice agree.
Serve as the first line reviewer for month end accruals on your portfolio, gathering estimates from vendors and budget owners for variable spend and confirming or correcting proposed amounts so Accounting can close on time.
Partner with Accounts Payable to resolve invoice holds, PO mismatches, and receiving questions so vendors are paid on time and spend lands where it belongs.
Support audit and reporting requests that touch your portfolio, including commitment schedules and control evidence, with data you can stand behind.
Stand up new programs
Be the first procurement call when a new research program or initiative spins up. Scope what they will buy and how often, agree a right sized path with Legal, Security, and Finance, and have it working before volume arrives.
Run a regular pipeline check in with your highest velocity teams so upcoming purchases are visible early and nothing urgent arrives as a surprise.
Translate procurement, legal, security, and finance requirements into plain language for researchers and engineers, and carry their operating reality back to those teams so controls fit the work.
Be the front door
Be visible and responsive in your teams' Slack channels and office hours; answer routine purchasing questions quickly and escalate real blockers with context.
Apply purchasing policy consistently and explain the why, including approval thresholds, signature authority, and when an exception is and is not available.
Continuous improvement
Maintain the playbooks, intake guidance, and standard operating procedures for your portfolio so the path is repeatable and does not live in one person's head.
Identify manual steps, repeat questions, and failure points and fix them, including where Claude and workflow automation with AI can take work off requesters and the team.
Minimum qualifications
Proven track record of owning a high-volume purchasing portfolio end-to-end in procure-to-pay and intake platform.
Solid working knowledge of accrual accounting as it applies to purchasing: accruals and reversals, service period and cutoff, prepaid vs. expense, and GL and cost center coding. You can explain how a purchase order becomes an entry in the general ledger.
Experience supporting outsourced or managed service vendors at scale, where scope and volume move month to month and the contracts, purchase orders, and invoices have to keep up with each other.
Working knowledge of how contract review, security and privacy review, and financial controls fit together in a purchase, and the judgment to know when to push a request through and when to slow it down.
Preferred qualifications
5-7+ years of procurement operations, purchasing, or vendor operations, including time supporting a research, engineering, hardware, or outsourced services organization.
Experience as the embedded procurement partner for a hyper scaling data operations, ML, RL, and lab environments
Time at a hypergrowth technology company scaling procurement operations for outsourced or vendor delivered work.
Background in accounting, accounts payable, or a month-end close process, including experience with three-way match
Sourced human data, data labeling, annotation, or evaluation vendors (or comparable BPO and outsourced operations) with a point of view on where that market is heading
Direct experience with Zip, Workday Financials, and Ironclad.
Prior ownership of month end accrual review or open PO reconciliation for a large, variable spend portfolio
Experience designing tiered intake or approval frameworks that sped up low risk purchases without weakening controls.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Canada / US / Europe
Workplace: Remote
turbopuffer needs someone who can close deals with engineers. Our customers are technical teams already building in a fast market. Your job is help our customers win.
we’re open to two types of people:
- AE who actually understands what they’re selling
- technical person ready to carry a quota
what you’ll do:
- live in customer slack channels, helping to solve problems, drive deals forward
- close inbound deals
- manage POCs and work closely with solutions engineers
- answer questions honestly, say no when it’s not a fit
- navigate and improve internal systems
must have:
- technical – you can read API docs without crying
- systematic – you track your pipeline and follow through
- human – you don’t lie to customers
- urgent – you move fast because our customers do
- independent – you get things done without being explicitly told
- typist - you can write well and can explain complex ideas simply
- scientist - be open to experimentation and learn from your failures
nice to have:
- you’ve sold to developers before and know why they hate salespeople
- experience with databases, search, or infra software
- experience with GTM automation tools like Clay, n8n etc.
- comfort with python/javascript, linux, or cloud platforms
values we live by:
- overstep > understep
- correctness > simplicity > performance
- customer traces > first principles > hunches
- show > tell
Location: Remote
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
We're in search of a Lead RCDD Designer, someone who can blend expertise and creativity to elevate our projects. In this role, you'll navigate complex designs using CAD/BIM software, spearhead the design for data centers and building systems, and oversee smaller projects to ensure our hallmark of excellence and innovation. You will work directly with some of the world’s largest technology companies and other mission-critical clients. You will serve as a design lead on projects, design calculations, write technical reports, and prepare documents all related to telecom and security design for mission-critical projects. Experience in the Data Center industry is preferred. You will also coordinate with other Olsson teams, professional staff, technical staff, and clients.
Key responsibilities:
Master CAD/BIM software to create detailed engineering designs, focusing on efficient data center/building cable routing, equipment layouts, and communication systems.
Serve as the design authority on projects, driving high-quality outcomes and pioneering solutions.
Lead smaller projects with meticulous attention to detail, overseeing each phase from inception to completion.
Represent Olsson's dedication to excellence and partnership in client meetings.
Be ready to visit job sites as required, adapting to diverse conditions to guarantee project success.
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Strong communication skills.
RCDD Licensure.
Ability to contribute and work well with a team.
Excellent interpersonal and problem-solving skills.
Associate or Bachelor’s degree in Drafting and Design preferred.
10-15+ years of CAD/BIM experience; proficiency in Autodesk Revit.
Experience acting as a lead on highly technical, mission critical projects is preferred.
Demonstrated ability to design and layout complex engineering drawings, with a preference for experience in BIM 360, Navisworks, and Revit.
#LI-TB1
The typical annual salary range for this role is as listed below. Compensation may vary based on geographic location, experience, and qualifications. Employees in this role may be eligible for our performance‑based bonus and merit increases.
National Pay Range
$120,000
—
$150,000 USD
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're looking for a Senior Manager, Product Design to lead the Admin & Enterprise Platform
Admin is how firm leaders and innovation teams set up and run Harvey inside their organizations: workflow configuration, permissions and governance, and visibility into how the product is being used. These are the people who decide whether Harvey stays at an account, and Admin is where they see what they're getting from it.
Enterprise Platform owns the context and knowledge layer every Harvey product builds from: document management integrations, Vault, connectors, and the research hub. A general model can reason about law, but it can't reach a firm's precedent or matter files that a lawyer would actually cite. It also can't be trusted with them by default, so this team owns how that context is secured and permissioned. What the rest of the product can do is empowered by what this context layer can reach, and design decides whether a lawyer can tell what Harvey found and what it missed.
You'll report to the VP Design as a foundational member of the Design leadership team, with portfolio-wide impact on how our product, team, and culture scale. You'll set the operating bar for how we work, and lay foundations for the product that hold for years.
WHAT YOU'LL DO
Own Admin and Enterprise as a product
- Drive strategy and execution for the Admin & Enterprise platforms in close partnership with Product and Engineering, rooted in how champions actually run Harvey inside their firms.
- Work directly with customers, research, and usage data to find where champions lose time or lose confidence, and design the workflow configuration, knowledge management, and visibility experiences that fix it.
- Tie your roadmap to customer outcomes: faster rollout, wider adoption, and evidence of ROI our champions can take to their own leadership.
Build and lead the team
- Build, grow, and develop a team of high-craft ICs across systems, product, and prototyping from a small starting footprint.
- Own org design, resourcing, and prioritization across four surfaces with very different rhythms, including the conference deadlines that don't move.
- Give strategic, systems-level feedback on end-to-end flows, not just screens.
Lead across the org
- Partner with design, product, and engineering leaders to evolve how Harvey builds, and represent Platform in high-stakes conversations with executives and customers.
- Establish how we make design decisions in high-trust, high-stakes environments where clarity and accuracy are non-negotiable.
- Be a foundational member of the Design leadership team and help set the operating model the rest of the org runs on.
WHAT YOU HAVE
- 8-10+ years in Product Design, with 5+ years directly managing product designers.
- Experience designing and shipping AI-powered or highly technical products.
- A strong portfolio showing leadership of complex products from concept through launch, with clear impact on users and the business.
- Ideal experience in building B2B enterprise products.
- Fluency with AI tooling in your own practice, and a real opinion about how it changes design work.
- Proven experience leading design strategy and execution alongside Product and Engineering.
- Demonstrated ability to define and ship high-quality experiences in complex, ambiguous problem spaces.
- Excellent judgment about when to go deep, when to delegate, and when to push.
- Exceptional communication skills and the ability to influence senior stakeholders, internally and in front of customers.
- Deep commitment to growing people and raising the craft bar across a team.
- Comfort operating in fast-moving environments with evolving priorities.
- Empathy for users, teammates, and the realities of high-stakes professional work.
- A growth mindset, resilience, and a bias toward learning through doing.
- Strong people leadership instincts with a bias toward clarity, empathy, and accountability.
COMPENSATION
$235,500 - $325,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-JC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're looking for a Senior Manager, Product Design to lead the Admin & Enterprise Platform
Admin is how firm leaders and innovation teams set up and run Harvey inside their organizations: workflow configuration, permissions and governance, and visibility into how the product is being used. These are the people who decide whether Harvey stays at an account, and Admin is where they see what they're getting from it.
Enterprise Platform owns the context and knowledge layer every Harvey product builds from: document management integrations, Vault, connectors, and the research hub. A general model can reason about law, but it can't reach a firm's precedent or matter files that a lawyer would actually cite. It also can't be trusted with them by default, so this team owns how that context is secured and permissioned. What the rest of the product can do is empowered by what this context layer can reach, and design decides whether a lawyer can tell what Harvey found and what it missed.
You'll report to the VP Design as a foundational member of the Design leadership team, with portfolio-wide impact on how our product, team, and culture scale. You'll set the operating bar for how we work, and lay foundations for the product that hold for years.
WHAT YOU'LL DO
Own Admin and Enterprise as a product
- Drive strategy and execution for the Admin & Enterprise platforms in close partnership with Product and Engineering, rooted in how champions actually run Harvey inside their firms.
- Work directly with customers, research, and usage data to find where champions lose time or lose confidence, and design the workflow configuration, knowledge management, and visibility experiences that fix it.
- Tie your roadmap to customer outcomes: faster rollout, wider adoption, and evidence of ROI our champions can take to their own leadership.
Build and lead the team
- Build, grow, and develop a team of high-craft ICs across systems, product, and prototyping from a small starting footprint.
- Own org design, resourcing, and prioritization across four surfaces with very different rhythms, including the conference deadlines that don't move.
- Give strategic, systems-level feedback on end-to-end flows, not just screens.
Lead across the org
- Partner with design, product, and engineering leaders to evolve how Harvey builds, and represent Platform in high-stakes conversations with executives and customers.
- Establish how we make design decisions in high-trust, high-stakes environments where clarity and accuracy are non-negotiable.
- Be a foundational member of the Design leadership team and help set the operating model the rest of the org runs on.
WHAT YOU HAVE
- 8-10+ years in Product Design, with 5+ years directly managing product designers.
- Experience designing and shipping AI-powered or highly technical products.
- A strong portfolio showing leadership of complex products from concept through launch, with clear impact on users and the business.
- Ideal experience in building B2B enterprise products.
- Fluency with AI tooling in your own practice, and a real opinion about how it changes design work.
- Proven experience leading design strategy and execution alongside Product and Engineering.
- Demonstrated ability to define and ship high-quality experiences in complex, ambiguous problem spaces.
- Excellent judgment about when to go deep, when to delegate, and when to push.
- Exceptional communication skills and the ability to influence senior stakeholders, internally and in front of customers.
- Deep commitment to growing people and raising the craft bar across a team.
- Comfort operating in fast-moving environments with evolving priorities.
- Empathy for users, teammates, and the realities of high-stakes professional work.
- A growth mindset, resilience, and a bias toward learning through doing.
- Strong people leadership instincts with a bias toward clarity, empathy, and accountability.
COMPENSATION
$235,500 - $325,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-JC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
ОфисLondon
Dhahran, Saudi Arabia
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Dammam, Saudi Arabia; Al Jubail, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
Dhahran, Saudi Arabia; Venezuela, Cuba
УдалённоRemote, Canada; Remote, Israel; Remote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote - United Kingdom
УдалённоRemote - USA; We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status
УдалённоseniorГеография найма не уточнена
УдалённоSan Francisco, California; United States (Remote)
ОфисAlmaty, Kazakhstan; Relocation support to Almaty for candidates moving from another city or country
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