Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing. We are hiring a Solutions Architect for Automotive to help our partners (companies like Mercedes, Ford, GM, Elektrobit, Intel, Nvidia, Google, Dell, HP, Accenture, Tata and the like) and prospects understand and embrace our open source platform for themselves and their customers.
Our worldwide field engineering team apply expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu, OpenStack, Kubernetes, AI/MLOps and a wide range of associated technologies. We are experts in the whole open source stack, from kernel to desktop, from cloud to embedded. And we continue to expand our range of offerings to bring our security, management and developer experience to the smallest Linux environments and devices. Our team is also interested in business problems - building things reliably, efficiently and cost-effectively, and we have to learn to speak the language of our customers and their industries.
Beyond an expected Automotive expertise, this career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also dedicated team players that take pride in team and company wins.
We often say that our field engineers have 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true.
Location
: This is a home-based role, we are hiring worldwide.
What your day will look like
Engage customers during presales to gather requirements and explain our technology
Liaise with other Canonical's experts (mastering the Cloud, Kubernetes, Security or Safety, etc) to aggregate our collective knowledge into comprehensive solutions for our prospective clients
Participate to the delivery of select projects related to Embedded Linux, including demos and PoCs
Convey market requirements to key stakeholders in our organization, and sometimes participate to the development or refining of generic solutions to unlock market potential
Be both a customer advocate and a trusted advisor to Canonical
If you have a passion for the latest open source technologies applied to Automotive, if you want to play an active role in building Software Defined Vehicles, if you are curious with a will to learn how to leverage and adapt Cloud technologies to the embedded world, you will love working at Canonical.
What we are looking for in you
Bachelor’s degree in Computer Science or related technical field
Extensive Linux experience - Debian or Ubuntu preferred
Solid embedded Linux experience - Yocto or RTOS
Fluency in Golang, Python, C, C++, or Rust
Professional written and spoken English in addition to the local language
Excellent communication and presentation skills
Interest in customer-facing engagement, including pitching, demonstrating and understanding customer environment and needs
Result-oriented, ability to multi-task
A personal drive to meet commitments
An humble learner and quick study
Relevant experience in the Automotive industry
Albeit many projects can be done remotely, the successful candidate will be willing to travel up to 30% of the time for customer meetings, company events, and conferences
Additional skills that you might also bring (but not mandatory)
Experience with ISO26262 and/or ISO21434
Experience with customer engagements
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-Remote
Location: Home based - EMEA
Be the voice of Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We’re looking for an energetic and creative Senior Communications Manager with experience in analyst relations (AR) to join our communications team. The ideal person for this role will drive communications strategy through the analyst relations channel in order to increase Canonical’s visibility among industry influencers and shape market perception.
Canonical serves a diverse customer base, ranging from end users to startups, large enterprises and governments. Our portfolio is broad in scope and in reach. The ideal candidate is passionate about technology, curious about shaping the evolving AR field, and relishes the challenge of communicating a diverse product range based on trusted open source.
The AR field is becoming increasingly data-driven. Market research is also changing as a discipline thanks to AI models. As the voice of Canonical towards analysts and industry influencers, you will define and implement a strategy for data-driven engagement across portfolio areas, building on key narratives, developing new ones, and establishing relationships to advance our position across markets and foster long-term brand equity.
This role will involve close partnership with the Product Management function within the company, as well as the Alliances, Sales and Marketing teams, to communicate key product news and announcements and manage perception of Canonical and its range of products among analysts. You will have the opportunity to shape the AR field in the company and help our organization stay ahead of the curve using technologies like AI to conduct market research and assess market perception, delivering insights to the business.
This is a senior position and sits in the communications team reporting to the Director of Communications.
Location:
This role will be based remotely in the EMEA region.
What your day will look like
Prepare and execute analyst-focused communications plans for product announcements, new partnerships and other initiatives in line with our go-to-market strategy
Proactively look for ways to use new technologies like AI to analyze market trends and assess analyst perception and sentiment of Canonical and its products
Understand GenAI platforms developed by analyst firms and ensure they contain the right information about Canonical’s portfolio
Craft and deliver compelling narratives about Canonical and its products in line with our company vision
Manage analyst relationships directly, coordinating touchpoints throughout the year both through online briefings and industry events
Measure the impact of the AR program, reporting regularly on progress to leadership, implementing the necessary tooling to improve collaboration and managing spend
Proactively position the company in key analyst reports to drive recommendations and strengthen the company’s brand
Support the Director of Communications on Corporate Communications initiatives
What we are looking for in you
Extensive experience in communications with proven achievements in the AR field and market research
Experience managing technology communications (agency or in-house) or global AR programs
A track record of delivering innovative and successful communications campaigns in the technology space, and enhancing company positioning through AR programs
Experience in cloud/SaaS/open source technology
An analytical eye and the ability to develop measurement frameworks to inform decision making at leadership level
Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams to ensure alignment between campaign objectives and PR/AR initiatives
Excellent verbal and written communication skills
Proven ability to prioritize and differentiate what matters from the noise, meeting deadlines without sacrificing quality
Affinity for planning is a must, experience with project management tools like Jira is an advantage
Background in product management or product marketing is a plus
Willingness to travel up to 4 times a year for internal events
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
🏠Fully remote working environment - we’ve been working remotely since 2004!
📚Personal learning and development budget of 2,000USD per annum
💰Annual compensation review
🏆Recognition rewards
🏝 Annual holiday leave
👶Parental Leave
🧑💼Employee Assistance Programme
🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’
✈️Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Hong Kong
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Your future role within QRT
You will join the Security team, working closely with Software Engineers and Infrastructure teams to embed security into the design, development, and operation of systems across cloud services, business applications, and core infrastructure.
Support the implementation and operation of product security controls across cloud services, core infrastructure, and business applications on Windows and Linux platforms
Work with engineering teams to integrate security into system design and development, applying practical approaches suitable for fast-moving environments
Contribute to secure software development practices, including supporting security reviews across languages such as Python, C++, Rust, Go, and Kotlin/Java
Perform threat modelling, vulnerability assessments, and security code reviews with guidance from senior team members
Assist with integrating and operating security tooling (e.g., SAST, DAST, dependency scanning) within CI/CD pipelines and runtime environments
Identify security risks and contribute to remediation and mitigation plans with engineering teams
Perform vendor security reviews to assess third-party security practices against internal standards
Build your product security knowledge and share learnings with peers across engineering teams
Requirements:
3–5 years of experience in product security, application security, software engineering, or a related role
Hands-on experience with secure coding practices and at least one of: Python, C++, Rust, Go, Kotlin/Java
Solid technical foundation in software development, system architecture, or infrastructure, with a strong interest in security
Working knowledge of security principles and common vulnerabilities affecting software, cloud platforms, and business applications
Experience securing Windows and/or Linux-based systems
Practical experience with at least one cloud platform (AWS or Microsoft Azure), ideally in hybrid environments
Familiarity with threat modelling, vulnerability management, and risk assessment concepts
Experience using or integrating security scanning tools into development workflows and/or CI/CD pipelines
Strong problem-solving skills, clear communication, and willingness to learn in a fast-paced environment
Exposure to low-latency or performance-sensitive systems
Experience in financial services and/or regulated environments
Interest in automation and security tooling development
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: New York; San Francisco
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We’re looking for Forward Deployed Engineers on our engineering team who want to work at the intersection of deep infrastructure work and direct customer impact. As an FDE, you’ll partner with leading AI companies and foundation labs on cloud architecture, networking, storage, containerization, sandboxing, and more, helping them design and ship production infrastructure on Modal’s platform.
The FDE team today includes world-class software engineers, computational scientists, ML engineers, and former founders. We’re looking for people with strong engineering fundamentals, deep curiosity across the infrastructure stack, and energy for working directly with customers on hard problems.
WHAT YOU’LL WORK ON:
- Work hands-on with companies like Suno, Lovable, Cognition, and Meta to architect and deploy massive-scale production workloads on Modal
- Lead technical discovery and architecture sessions with prospective and existing customers
- Architect migration paths from existing cloud infrastructure (AWS, GCP, Azure) to Modal’s serverless platform
- Collaborate with Modal’s product and sales teams, contributing to the platform as both an engineer and a product stakeholder
- Build trusted relationships with technical leaders (CTOs, VPs of Engineering, ML leads) at companies doing frontier AI work
- Conduct technical demos, experiments, and proofs of concept that make Modal’s infrastructure advantages tangible
YOU MAY BE A FIT IF:
- You have 3+ years of professional software engineering experience
- You have hands-on experience with cloud platforms (AWS, GCP, Azure), including compute, storage, networking, and container orchestration (Docker, Kubernetes)
- You’re familiar with distributed systems architecture, data pipelines, and Infrastructure as Code (Terraform, Pulumi, CloudFormation)
- You’re a strong communicator who can go deep on systems architecture with an infrastructure team and clearly articulate tradeoffs to technical leadership
- You have a genuine interest in working directly with customers: you find it energizing to understand someone else’s problem and help them solve it
- You’re willing to work in person in New York City, San Francisco, or Stockholm
NICE-TO-HAVE:
- Experience leading large-scale migration efforts, open-source contributions, or side projects you’re proud of
Location: New York; San Francisco; London
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We’re hiring an Enterprise Account Executive to accelerate Modal’s growth with the world’s most innovative AI companies. This is a high-impact role where you’ll own the full sales cycle—from building pipeline to closing large, strategic enterprise deals. You’ll partner directly with our founders, engineering, and product teams to help customers harness Modal’s infrastructure to train, deploy, and scale AI applications.
You’ll be expected to operate as a builder: developing new relationships, shaping our GTM motion, and serving as the voice of the customer inside Modal. The ideal candidate is both technically curious and commercially driven—equally comfortable in a room with C-level executives and with machine learning engineers. In this role, you will:
- Drive new business by generating pipeline, negotiating, and closing complex enterprise deals
- Build deep, trusted relationships with technical and executive stakeholders at leading AI companies
- Run proof-of-concepts and pilots in close collaboration with our solutions and engineering teams
- Expand existing accounts by identifying growth opportunities and helping customers scale their workloads
- Bring structured customer feedback to influence Modal’s product roadmap and GTM strategy
- Contribute to the foundation of Modal’s sales process, culture, and playbooks as we scale the team
REQUIREMENTS:
- 7–10+ years of enterprise software sales experience, ideally in infrastructure, ML/AI, or developer-focused platforms
- Track record of consistently exceeding $1M+ annual quotas and closing six- and seven-figure enterprise deals
- Strong technical acumen—able to communicate infrastructure and AI concepts with both engineers and executives
- Experience leading proof-of-concepts and managing complex procurement processes
- Excellent communication, negotiation, and relationship-building skills
- Comfortable in an early-stage, fast-moving environment; excited to help shape systems and processes from the ground up
- Ability to work in-person from our office 5 days a week
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking an experienced Associate Manager for our Infrastructure Services team, with a strong focus on Windows, ADFS, and Virtualization. In this pivotal role, you will oversee the operations, implementation, and support of our clients' infrastructure services, ensuring scalability, reliability, and performance. Your leadership will guide a team of engineers and support staff as they deliver exceptional service and solutions.
As the Associate Manager – Infrastructure Services, you will work closely with cross-functional teams to align infrastructure initiatives with client needs and business goals. Your expertise will play a crucial role in optimizing the technological backbone that supports our clients' operations.
Key Responsibilities:
Manage and lead a team of infrastructure engineers and support staff, providing guidance and mentorship.
Oversee the implementation, maintenance, and support of Windows servers, ADFS, and Virtualization technologies.
Ensure optimal performance and reliability of infrastructure services through monitoring and proactive maintenance.
Collaborate with clients and stakeholders to analyze business requirements and design effective infrastructure solutions.
Develop and enforce best practices for system administration, security, and disaster recovery.
Stay up-to-date with emerging technologies and industry trends to drive continuous improvement.
Prepare and manage budgets for infrastructure projects and operations.
Participate in incident resolution and root cause analysis for infrastructure-related issues.
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 5 years of experience in managing infrastructure services, with a focus on Windows, ADFS, and Virtualization technologies.
Strong knowledge of virtualization technologies such as VMware or Hyper-V.
Experience with Active Directory Federation Services (ADFS) and related identity management technologies.
Proven leadership and team management experience.
Excellent problem-solving and analytical skills.
Strong understanding of network infrastructure and security best practices.
Effective communication and interpersonal skills to collaborate with diverse teams and clients.
Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, VMware Certified Professional) are a plus.
Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt
As a Citrix Administrator/Consultant at Müller’s Solutions, you will be responsible for the design, implementation, and management of our Citrix environments. This role requires a deep understanding of Citrix infrastructure and various related technologies to deliver a reliable virtual desktop experience to our users. You will also provide expert guidance and support on all Citrix-related projects and issues, ensuring optimal performance and user satisfaction.
Key Responsibilities:
Strong experience in managing, configuring, and troubleshooting Citrix environments (XenApp/XenDesktop, Citrix Cloud, Citrix Virtual Apps & Desktops).
Knowledge of Citrix ADC (NetScaler) and related load-balancing solutions.
Manage user profiles, applications, and security policies within the Citrix infrastructure.
Troubleshoot and resolve Citrix-related issues, providing timely support to end-users.
Monitor performance and usage statistics, optimizing the environment for efficient resource use.
Implement and maintain security measures, including access controls and encryption protocols.
Collaborate with IT teams to integrate Citrix solutions with existing infrastructures.
Document system configurations, processes, and user guides for knowledge sharing.
Stay current on Citrix technologies and industry trends, providing recommendations for improvements.
Expertise in Windows Server, Active Directory, and virtualization technologies (VMware/Hyper-V).
Knowledge of Citrix ADC (NetScaler) and related load-balancing solutions.
Experience in managing Citrix licensing, performing health checks, and ensuring compliance.
Skilled in planning and executing regular upgrades, patches, and environment optimizations.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3-5 years of experience in Citrix administration or a related role.
Strong knowledge of Citrix Virtual Apps and Desktops and Citrix networking products (NetScaler, ADC).
Proficient in Windows Server and Active Directory management.
Experience with virtualization technologies, particularly relevant to virtual desktop infrastructure (VDI).
Solid understanding of networking principles and protocols.
Relevant Citrix certifications (e.g., CCA-V, CCP-V) are highly desirable.
Preferred Qualifications:
Experience with PowerShell for automating administrative tasks.
Knowledge of monitoring tools to ensure performance and availability of Citrix environments.
Proven ability to work collaboratively in a team environment and communicate effectively with stakeholders.
Experience in project management and implementation of Citrix solutions in enterprise environments.
Strong problem-solving skills and attention to detail.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Barcelona, Spain
Workplace: none
David Kennedy Recruitment has partnered with a leading BPO company that supports top tech brands in providing exceptional customer care. We're looking for a German speaking Fraud Activity Agent for their offices in Barcelona.
Position: Fraud Activity Agent
Location: Barcelona, Spain
Employment type: Full-time, on-site
Remuneration: Base salary + performance bonus.
DUTIES AND RESPONSIBILITIES:
Investigate and verify suspicious or high-risk activity using internal tools, guidelines, and established processes
Review and validate customer-provided documentation to assess potential risks or fraudulent behavior
Resolve cases accurately and within defined timelines while ensuring compliance with service-level standards
Monitor pending cases, follow up on outstanding documentation, and escalate when necessary
Maintain detailed and accurate records of investigations, actions, and outcomes
Communicate professionally and effectively in sensitive or escalated situations
Apply knowledge of risk indicators, fraud patterns, and process insights to prevent and mitigate risk
Identify opportunities to improve workflows, share recommendations, and support process enhancements
Demonstrate sound judgment, independence, and professionalism when handling high-impact cases
REQUIREMENTS:
Fluent in German (C1), with proficiency in writing and written. As well as proficiency in English (at least B2).
Strong analytical, problem-solving, and critical thinking skills
Prior experience in fraud prevention, risk management, or back-office support (minimum 6 months preferred)
Proven ability to meet or exceed performance targets and maintain professional standards
High level of integrity, reliability, and accountability in all tasks
Strong interpersonal skills, including active listening, empathy, and adaptability
Experience handling complex or escalated cases with professionalism
Proficiency with research and support tools (knowledge bases, search engines, CRMs, shipment tracking systems, etc.)
Familiarity with operating systems (iOS, Android, Windows) and ability to explain them clearly
Attention to detail, accuracy, and autonomy in daily work
Ability to perform under pressure, make well-reasoned decisions, and apply root-cause analysis
Willingness to share best practices, contribute to team improvements, and continuously learn
Dependable, punctual, and committed to maintaining a positive and professional work ethic
BENEFITS:
Attractive remuneration with capped sales bonuses.
Private healthcare coverage.
Relocation assistance.
Fully paid training on company processes, tools, and products.
Modern office facilities in a convenient central location.
Location: India
We are looking for a
Technical Support Engineer II (TSE 2)
to join our global Customer Support team. This role is ideal for someone with a strong technical foundation who is eager to grow into a subject matter expert. You will be responsible for troubleshooting complex customer issues, collaborating with engineering and product teams, and driving customer satisfaction through timely and effective solutions.
As a TSE 2, you are expected to go beyond basic troubleshooting by performing in-depth analysis, mentoring junior engineers, and taking ownership of technical cases to closure.
Key Responsibilities
Serve as the primary technical contact for customers, managing support cases from initial intake through resolution.
Troubleshoot, analyze, and resolve complex technical issues across product areas (networking, security, OS, applications, etc.).
Reproduce customer issues in lab environments and document clear findings for Engineering escalation when required.
Collaborate with Engineering, QA, and Product teams to drive bug fixes and product improvements.
Mentor and assist TSE 1 engineers in case handling, best practices, and technical skill development.
Ensure timely updates and clear communication with customers on case progress and action plans.
Document solutions, troubleshooting steps, and knowledge base articles to enhance team efficiency.
Participate in 24x7 on-call rotations, weekend shifts, or critical incident response as needed.
Contribute to process improvements and best practices to improve customer experience.
Requirements
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent hands-on experience).
3–5 years of experience in Technical Support, System Administration, or a related role.
Strong troubleshooting skills in at least two of the following areas:
Operating Systems:
Windows, Linux/Unix
Networking:
TCP/IP, DNS, VPN, Firewalls, Routing
Security Technologies:
SIEM, IDS/IPS, endpoint security, SSL/TLS, PKI
Databases/Applications:
SQL, log analysis, application troubleshooting
Familiarity with virtualization platforms (VMware, Hyper-V, or similar) and cloud technologies (AWS, Azure, GCP).
Excellent problem-solving, analytical, and communication skills.
Ability to handle high-pressure situations with professionalism and empathy.
Preferred Qualifications
Certifications such as CCNA, RHCSA, CEH, Security+, or equivalent.
Experience with enterprise security products, SIEM tools, or incident response.
Prior experience working with global customers in a 24x7 support environment.
Ability to script or automate tasks (Python, PowerShell, Bash, etc.) is a plus.
What We Offer
Opportunity to work with cutting-edge security technologies and enterprise customers.
Collaborative, diverse, and fast-paced work environment.
Professional growth with learning and certification opportunities.
Competitive compensation and benefits package.
Location: Home based - EMEA
The role of an Junior Campaign Manager at Canonical
Canonical has provided developers with open source since 2004, helping them build innovations such as public cloud, machine learning, robotics or blockchain. Marketing at Canonical means being at the forefront of technology adoption, for our customers and for our own martech stack. We’re on the look out for a performance marketing manager to join our team and own our paid strategy.
The ideal candidate will be passionate about technology, technology marketing and the use of technology in marketing. You will prefer to work in an environment that has emphasis on ownership of campaigns, collaboration, learning, curiosity and a drive to continually improve oneself / the team / the organisation. You will also love to problem solve, get hands-on, experiment, measure and use automation to make daily life easier.
The Marketing team at Canonical drives commercial outcomes for the company across its portfolio of products and grows the addressable market through digital marketing campaigns, lifecycle management, events, partnerships and community development. If these things are important to you and you're motivated by driving growth, delighting customers and filling the sales funnel, we want to talk with you.
This role sits in the Marketing team reporting to the Growth Engineering Manager.
Location:
This role will be based remotely in the EMEA region.
What your day will look like
Support marketing team members with setting up and monitoring paid campaigns
Monitor paid ads performance and budgets across the Marketing team
Build on automation and AI to improve paid ads performance
Develop Canonical's adtech stack to industry leading standard
What we are looking for in you
Familiarity with ad platforms (Google, LinkedIn, Meta...)
Familiarity with campaign tracking and analytics tools
Experience driving successful lead generation campaigns.
Experience with A/B testing and data-driven decision making.
Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams
Proven ability to prioritise and differentiate what matters from the noise, meeting deadlines without sacrificing quality
A growth mindset - someone who is not afraid to think big and take on risks
Engagement with the latest trends in marketing technology
Willingness to travel up to 4 times a year for internal events
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
🏠Fully remote working environment - we’ve been working remotely since 2004!
📚Personal learning and development budget of 2,000 USD per annum
💰Annual compensation review
🏆Recognition rewards
🏝 Annual holiday leave
👶Parental Leave
🧑💼Employee Assistance Programme
🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’
✈️Priority Pass for travel and travel upgrades for long haul company events
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: San Francisco; London
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
Modal builds AI infrastructure products that developers love. That’s how we grew so quickly, and why word of mouth remains one of our most important channels today.
In this role, you will primarily create and distribute technical content that is unique, educational, and practical. This content will be the first Modal touchpoint for many of our users. We want to not only showcase the power and developer experience of Modal, but also serve as a trusted resource for them when implementing new AI technologies.
WHAT YOU’LL WORK ON:
- Distill the latest advancements in AI technology and educate developers on how to incorporate them
- Give demos and talks about Modal and adjacent tools at developer events
- Engage with users in our community, both online (X, LinkedIn, Reddit, Slack) and at in-person events
- Build relationships, integrations, and joint marketing activities with other developer-focused companies
- Set objectives that are aligned with the greater GTM team and track the impact of the initiatives you work on
YOU MAY BE A FIT IF:
- You have 3+ years of experience as a software engineer
- You’re energized by the AI developer community and want to help developers adopt new technologies
- You love teaching
- You have excellent technical communication skills
- You’re metrics-driven and take quantitative approaches to prioritizing initiatives
- You’re excited about working in person in our NYC, SF, or Stockholm office
NICE-TO-HAVE:
- A willingness to think outside the box when it comes to compelling technical content
- An existing developer following on social media
Location: Cairo, Egypt
As a Systems and Cloud Administrator at Müller’s Solutions, you will be responsible for the administration, maintenance, and optimization of our cloud infrastructure and on-premises systems. This role requires a solid understanding of cloud technologies and system administration tasks, where you will ensure the reliability, security, and efficient operation of the systems and cloud environments while providing excellent support to our users.
Key Responsibilities:
Administer and optimize cloud services across platforms like AWS, Azure, or Google Cloud.
Manage on-premise servers and ensure optimal performance and availability.
Implement and maintain security best practices in both cloud and server environments.
Troubleshoot, monitor, and resolve system issues proactively to minimize downtime.
Support the deployment of applications and services in the cloud, ensuring integration with existing systems.
Collaborate with development and operations teams to ensure smooth transitions from development to production environments.
Document system configurations, procedures, and troubleshooting steps to build a knowledge base.
Assist with backup and recovery processes, ensuring data integrity and disaster recovery readiness.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3-5 years of experience as a Systems Administrator or Cloud Administrator.
Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud.
Experience with server administration, including Windows and Linux operating systems.
Familiarity with scripting languages (e.g., PowerShell, Bash) to automate tasks.
Excellent analytical and troubleshooting skills for resolving system-related issues.
Strong communication skills to effectively collaborate with team members and stakeholders.
Preferred Qualifications:
Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator) are a plus.
Experience with configuration management tools (e.g., Terraform, Ansible) to enhance infrastructure deployment.
Knowledge of networking concepts, security protocols, and virtualization technologies.
Ability to manage multiple tasks and projects in a fast-paced environment.
Location: Riyadh, Saudi Arabia
Join our dynamic team at Müller's Solutions as an SAP Basis Lead Consultant, where you will play a crucial role in ensuring the optimal performance and stability of our clients' SAP environments. In this position, you will lead a team of SAP Basis consultants, providing strategic guidance and hands-on expertise in managing and supporting complex SAP landscapes.
Key Responsibilities:
Oversee the installation, configuration, and administration of SAP systems in both development and production environments.
Lead performance tuning, optimizations, and capacity planning for SAP databases.
Monitor system health and proactively address issues to maintain high availability and reliability.
Collaborate with cross-functional teams to define requirements and implement effective solutions to meet client needs.
Manage upgrades, migrations, and patches for SAP systems, ensuring minimal disruption to operations.
Act as a mentor and leader for junior consultants, providing knowledge sharing and professional development opportunities.
Maintain comprehensive documentation of system configurations and procedures.
Stay informed about the latest SAP technologies and enhancements, evaluating and implementing best practices.
Provide on-call support as required for SAP systems.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 7 years of experience in SAP Basis administration, with at least 3 years in a lead or senior consultant role.
Extensive knowledge of SAP installations, upgrades, and migrations, as well as troubleshooting SAP environments.
Familiarity with SAP HANA, S/4HANA, and other cloud-based SAP solutions is preferred.
Strong understanding of database management systems (e.g., Oracle, SQL Server) and operating systems (e.g., Linux, Windows).
Proven ability to effectively lead and manage teams, fostering a collaborative and positive work environment.
Excellent analytical and problem-solving skills to address complex technical challenges.
Effective communication skills with the ability to work closely with clients and stakeholders.
Industry-recognized SAP certifications (e.g., SAP Certified Technology Associate) are highly desirable.
Proven track record of delivering successful SAP Basis projects on time and within budget.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: San Francisco; New York
Workplace: Remote
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We’re looking for strong engineers with experience building software that developers love to work with. Our ideal candidate is someone with a demonstrated drive to build beautiful abstractions that enhance developer productivity.
WHAT YOU’LL WORK ON:
- Improve the developer and agent experience of our SDK and CLI
- Develop new primitives to meet demand for entirely new areas that arise as a result of the ongoing industry transformation
YOU MAY BE A FIT IF:
- You have 5+ years of experience developing high-quality Python, JavaScript, or Go applications or libraries where the code is used or interacted with by other developers
- You have a strong code-as-product sense that manifests as a focus on developer ergonomics and productivity
- You understand async programming, concurrency management, and their pitfalls
- You have a high level of customer empathy, good communication skills, and an openness to working directly with our users to help solve their problems
- You’re able to participate in our on-call rotation and respond to production incidents
- You’re able to work in person in our New York office
NICE-TO-HAVE:
- Experience building developer tools or SDKs
- Experience maintaining open-source software
- Good understanding of agentic development workflows
- Familiarity with modern data, ML, and AI tools and workflows
Location: Argentina; El Salvador; Peru; Ecuador; Costa Rica
Client Calls Specialist — Phone-First Role with Admin & QuickBooks Support (Remote — US PST hours)
Location:
Remote (work from home, must overlap US Pacific Time)
Type:
Part-time (24 hrs/wk) with strong possibility to transition to Full-time (40 hrs/wk)
Hours:
8:00 AM – 12:00 PM PST, Monday–Saturday (must be available these windows)
About the role
This is a phone-first position: you’ll spend most of your time handling inbound client calls for US-based customers, providing friendly, professional support in clear English (Spanish a strong plus). Secondary responsibilities include light admin and bookkeeping tasks in QuickBooks (invoicing, AR/AP, basic reconciliations) as needed. Start part-time to demonstrate fit; strong performers will be offered full-time and greater bookkeeping/placement responsibilities. Training and close support provided — we want someone with a positive attitude who enjoys talking with clients.
What you’ll do (high level)
Handle inbound client calls in clear, professional English.
Perform bookkeeping tasks in QuickBooks: invoices, AR/AP, reconciliations, basic reporting.
General admin: email management, scheduling, client follow-ups, document organization.
Support onboarding/training for new accounts and communicate status to the US-based team.
Maintain accurate notes and follow-up items in our project tool.
Requirements
Must-have
Very good English (spoken and written) and strong Spanish.
Proven remote experience working for US companies.
Availability 8:00 AM–12:00 PM PST, Monday–Saturday (required).
Comfortable talking on the phone and providing friendly customer service.
Basic bookkeeping experience; QuickBooks experience preferred.
Nice-to-have
Experience in car dealership or autoparts industry.
Experience taking calls + transitioning into increasingly responsible bookkeeping/admin work.
Benefits
• Competitive compensation aligned with experience and location.
УдалённоArgentina; El Salvador; Peru; Ecuador; Costa Rica
Location: Mexico
Client Calls Specialist — Phone-First Role with Admin & QuickBooks Support (Remote — US PST hours)
Location:
Remote (work from home, must overlap US Pacific Time)
Type:
Part-time (24 hrs/wk) with strong possibility to transition to Full-time (40 hrs/wk)
Hours:
8:00 AM – 12:00 PM PST, Monday–Saturday (must be available these windows)
About the role
This is a phone-first position: you’ll spend most of your time handling inbound client calls for US-based customers, providing friendly, professional support in clear English (Spanish a strong plus). Secondary responsibilities include light admin and bookkeeping tasks in QuickBooks (invoicing, AR/AP, basic reconciliations) as needed. Start part-time to demonstrate fit; strong performers will be offered full-time and greater bookkeeping/placement responsibilities. Training and close support provided — we want someone with a positive attitude who enjoys talking with clients.
What you’ll do (high level)
Handle inbound client calls in clear, professional English.
Perform bookkeeping tasks in QuickBooks: invoices, AR/AP, reconciliations, basic reporting.
General admin: email management, scheduling, client follow-ups, document organization.
Support onboarding/training for new accounts and communicate status to the US-based team.
Maintain accurate notes and follow-up items in our project tool.
Requirements
Must-have
Very good English (spoken and written) and strong Spanish.
Proven remote experience working for US companies.
Availability 8:00 AM–12:00 PM PST, Monday–Saturday (required).
Comfortable talking on the phone and providing friendly customer service.
Basic bookkeeping experience; QuickBooks experience preferred.
Nice-to-have
Experience in car dealership or autoparts industry.
Experience taking calls + transitioning into increasingly responsible bookkeeping/admin work.
Benefits
• Competitive compensation aligned with experience and location.
Location: Colombia
Client Calls Specialist — Phone-First Role with Admin & QuickBooks Support (Remote — US PST hours)
Location:
Remote (work from home, must overlap US Pacific Time)
Type:
Part-time (24 hrs/wk) with strong possibility to transition to Full-time (40 hrs/wk)
Hours:
8:00 AM – 12:00 PM PST, Monday–Saturday (must be available these windows)
About the role
This is a phone-first position: you’ll spend most of your time handling inbound client calls for US-based customers, providing friendly, professional support in clear English (Spanish a strong plus). Secondary responsibilities include light admin and bookkeeping tasks in QuickBooks (invoicing, AR/AP, basic reconciliations) as needed. Start part-time to demonstrate fit; strong performers will be offered full-time and greater bookkeeping/placement responsibilities. Training and close support provided — we want someone with a positive attitude who enjoys talking with clients.
What you’ll do (high level)
Handle inbound client calls in clear, professional English.
Perform bookkeeping tasks in QuickBooks: invoices, AR/AP, reconciliations, basic reporting.
General admin: email management, scheduling, client follow-ups, document organization.
Support onboarding/training for new accounts and communicate status to the US-based team.
Maintain accurate notes and follow-up items in our project tool.
Requirements
Must-have
Very good English (spoken and written) and strong Spanish.
Proven remote experience working for US companies.
Availability 8:00 AM–12:00 PM PST, Monday–Saturday (required).
Comfortable talking on the phone and providing friendly customer service.
Basic bookkeeping experience; QuickBooks experience preferred.
Nice-to-have
Experience in car dealership or autoparts industry.
Experience taking calls + transitioning into increasingly responsible bookkeeping/admin work.
Benefits
• Competitive compensation aligned with experience and location.
Location: Central Asia, Uzbekistan
We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels.
Responsibilities
Implement and install solutions at customer's infrastructure platforms.
Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.
Act positively and respond promptly to the customer’s requests/tickets.
Prepare, review and ensure the accuracy of technical documentation.
Conduct Preventive / Corrective Maintenance visits.
Perform any other job-related duties related to work.
Requirements
Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.
At least 2 years experience in a similar field.
Good command of the English language (Speaking, writing, and presentation).
Good command of the Russian language (Speaking, writing, and presentation).
Willing to travel and work extra hours when needed.
Experience in database engines (Oracle, MS-SQL, and PostgreSQL).
Experience in operating systems (Linux and MS Windows).
Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad).
Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere).
Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible).
Knowledge in Directory Services (AD & LDAP).
Professional effective communication, verbal and written.
Customer oriented mentality.
Excellent personal skills.
Details oriented and a team player.
Initiative and self-managed.
Time management and result oriented.
Experience in one or more of the below is a plus:
Experience in large enterprise environments with emphasis on payments, remittance solutions.
Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.
Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.
Knowledge of PKI Infrastructure and Certificate Authorities.
Knowledge of database engines (MySQL and NoSQL Databases).
Knowledge of server and client operating systems (Linux Distros, MS Windows).
Knowledge in Object Storage management.
Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak).
Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).
УдалённоseniorHome based - EMEA
seniorHong Kong
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