Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As Vercel’s Strategy & Planning Lead, you’ll partner directly with the Director of Sales Planning and Strategy, owning the analytical foundations behind how Vercel plans, staffs, and quotas its go-to-market organization. You’ll build the models that translate revenue targets into headcount, ratios, and quota, and help design how the company sets and ramps quotas as it completes its shift to a consumption-based revenue model. This is a senior individual-contributor role, built for someone who wants to own the analytical backbone of a fast-growing GTM org rather than run point on day-to-day execution. This is a hybrid role with 3 in-office days per week in San Francisco or New York City.
What you will do
Build and maintain Vercel’s GTM capacity model, connecting headcount plans to attainment probability and revenue target coverage across Sales, SAs, BDRs, and other supporting roles
Develop and operationalize the “minimum deployable unit,” the supporting-role staffing needed per rep or segment, to guide hiring sequencing and investment scenarios
Partner with the Director on quota-setting methodology, with a focus on consumption-based quota design, translating usage-based revenue signal into fair, attainable quota and ramp assumptions
Build and maintain quarterly planning deliverables, including quota-setting proposals, coverage model updates, and headcount recommendations
Track plan versus actual on headcount, capacity, and quota attainment throughout the year, flagging divergence early and modeling the revenue impact
What you need
6+ years of experience in revenue/sales operations, strategic finance, or a similar analytical GTM function at a high-growth SaaS company
Built headcount, capacity, or ratio-based staffing models tied to revenue targets
Experience with quota design and ramp modeling, including consumption- or usage-based quota structures
Able to build a defensible model from incomplete data and clearly explain the assumptions behind it
Able to translate complex modeling into clear recommendations for senior stakeholders
Prefers building frameworks and analytical systems over running point on day-to-day execution
Bonus if you
Have direct experience with consumption-based or usage-based revenue models, especially quota and compensation design in that context
Have worked in developer tools, infrastructure, or cloud platform companies
Have a point of view on how automation or better tooling can improve planning and modeling workflows
Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $175,000 - $205,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As the Sales Strategy & Operations Lead for Enterprise, you’ll be the operating partner to Vercel’s Majors and Verticals sales organization in the US, owning the strategy, programs, and cadences that make the segment run: territory design, sales plays, forecasting, QBRs, and pipeline inspection. Much of the infrastructure is already in place, including a homegrown forecasting platform and a strong data foundation, so your focus is running the business on top of it, closing gaps, and defining how Vercel scales into new verticals and wins in large enterprise deals. You’ll partner closely with Sales Leadership, Sales Development, Finance, and GTM Systems to sharpen segment and vertical strategy and drive measurable revenue growth. This is a hybrid role with 3 in-office days per week in San Francisco or New York City.
What you will do
Serve as the strategic and operational partner to Majors sales leadership, using pipeline, win/loss, deal velocity, and retention analysis to guide where and how to grow the business
Run core operating cadences, including weekly pipeline reviews, forecast calls, and monthly and quarterly business reviews, driving forecast rigor and surfacing renewal risk and upside early
Own territory and account planning for the segment, building the thesis behind each book, running carves and account transitions, and partnering with Finance on capacity modeling and target setting
Design and operationalize sales plays and growth programs, from sizing the addressable market to measuring what works in the field
Partner with Sales Development and GTM Systems to ship scalable tooling, automation, and AI-driven workflows that remove manual work from sellers and leaders
What you need
8+ years in Sales Strategy & Operations, Revenue Operations, or GTM Strategy at a high-growth technology company, supporting enterprise or majors sales teams
High-impact individual-contributor track record, either broad ownership at a scaling startup or a dedicated enterprise or majors focus at a larger company
Run operating cadences for senior sales leaders, turning pipeline reviews, forecast calls, and QBRs into decisions
Experience with territory design, account planning, capacity modeling, and target setting alongside Finance and Sales Leadership
Salesforce expertise, including reporting and dashboards, plus strong analytical skills in Excel or Google Sheets and BI tools, SQL preferred
Track record of building alignment with senior stakeholders across Sales, Finance, and Systems in ambiguous, fast-moving situations
Bonus if you:
Have worked in a consumption or usage-based business, or at a developer tools, infrastructure, or cloud platform company with both PLG and enterprise motions
Have built or run vertical or industry-specific sales plays at an enterprise software company
Have a point of view on how AI and automation can transform sales operations, and have shipped something that proves it
Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $175,000-$210,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Toronto, ON; Austin, TX
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Go To Market (GTM) Performance & Strategy team turns company and go-to-market strategy into coordinated execution and measurable performance. In this role, you’ll lead complex, cross-functional programs across strategic priorities such as market expansion, New Product Introduction (NPI), acquisitions, and GTM transformation while building scalable ways of working. Your work will help 1Password advance its mission to enable people and organizations to work securely and productively.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Toronto or Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Bring 6+ years of experience in strategic program management, business operations, GTM strategy and operations, transformation, management consulting, or a related role within a technology or Software as a Service (SaaS) organization.
- Demonstrate experience working in a channel-led or channel-centric go-to-market environment.
- Lead complex, cross-functional programs involving senior executives, multiple teams, ambiguity, and competing priorities.
- Apply NPI experience to help teams move from planning through launch and execution.
- Facilitate senior-level discussions, challenge assumptions constructively, surface difficult topics, and drive clear decisions.
- Build practical operating mechanisms that create accountability, visibility, and momentum without adding unnecessary process.
- Use artificial intelligence (AI), automation, and modern program-management tools to streamline workflows, synthesize information, and improve execution quality.
What you can expect:
- Lead high-impact cross-functional programs from definition through execution across GTM and company priorities.
- Translate ambiguous objectives into clear outcomes, work-streams, owners, milestones, dependencies, risks, decision points, and success measures.
- Drive alignment and accountability across Sales, Customer Experience, Marketing, Product Marketing, Product Management, Revenue Operations, People, Corporate Strategy & Operations, and other teams.
- Represent GTM in formal NPI stage-gate processes and help coordinate launches across stakeholders.
- Build operating rhythms and program frameworks that provide visibility into priorities, progress, dependencies, decisions, risks, and outcomes.
- Manage GTM operating capabilities, including knowledge and content governance, by establishing ownership, review standards, and processes for resolving outdated or conflicting information.
- Create concise, executive-ready program updates that surface risks, tradeoffs, recommendations, and decisions requiring leadership attention.
USA-based roles only: The annual base salary for this role is between $131,000 USD and $181,000 USD.. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $110,000 CAD and $160,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: England; Portugal; Spain; Italy; Germany
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker Forward Deployed Engineers (FDE) embed directly with our most strategic customers to solve important, complex technical problems and turn ambitious ideas into production outcomes. FDEs take on the most challenging technical challenges using existing Docker products and patterns when possible, and work across customer, Docker Product and Engineering teams to realize new approaches when required.
As a Docker FDE, you will work side-by-side with customer engineering teams to deeply understand their goals, problems, constraints, and technical landscape; identify the highest-leverage opportunities; and design, build, and ship solutions with them. You own the technical journey from discovery and architecture through prototyping, implementation and production rollout.
The solutions you build may use existing Docker products, extend Docker into new environments, integrate deeply with customer and third-party systems, or reveal capabilities that Docker should build next. You work closely with Docker Solutions Architects to evolve existing patterns, and Docker Product and Engineering to turn new learnings into reusable patterns and product capabilities.
_______________________________________________________________________
RESPONSIBILITIES
Build in Production with Customers
- Embed with customer engineering teams to design, build, and ship solutions from first prototype through stable production rollout. Use existing Docker products and patterns when possible, invent, prototype and validate innovative solutions when necessary.
- Deliver working technical artifacts to customers: custom MCP servers with tightly integrated Docker Sandbox environments for coding agents and containerized agents; Docker Compose definitions for multi-agent harnesses and model-backed applications; Hardened Image standardization and migration; New tools that unblock customer progress.
- Integrate Docker's AI platform with the customer's existing stack, including identity providers (OIDC/SAML/SSO), secrets management, private and air-gapped registries, Kubernetes, CI/CD pipelines, and observability tooling.
- Own technical delivery on your engagements: scope the work, sequence it, make trade-offs between speed and quality, remove blockers early, and contribute directly to code whenever progress depends on it.
Make AI Adoption Safe and Governable
- Translate customer security, compliance, and platform requirements into concrete plans and see those plans through from ideation to production.
- Help customers define controls to enable them to adopt agentic AI to solve their unique business problems without compromising security, compliance, data sovereignty or end-user experience.
- Establish quality and performance standards for customers and work closely with Docker Product and Engineering to quickly address issues that fall outside of established thresholds
- Partner with customer security and platform teams to get agentic workloads through architecture review, threat modeling, and change control.
Partner with Solutions Architecture and the Field
- Work closely with Solutions Architects to enable off-the-self solutions when possible and provide technical experience and leadership when a bespoke solution is necessary.
- Feed implementation learnings back into reference architectures, SOW templates, and success patterns so that FDE innovations become standard features and implementation patterns.
- Support the field with technical depth during proofs of concept, escalations, and expansion conversations when a working build is the fastest path to a customer adoption.
Close the Loop with Product and Engineering
- As part of Docker Engineering FDEs work closely with Product and Engineering teams to fold FDE innovations, learnings, and design patterns into existing or new products and services.
- Work with Customers, Product and Engineering to establish quality and performance thresholds, ensuring customer environments meet them consistently, and responding quickly and decisively when they don’t.
- Be the voice of the customer. Deliver data-driven and actionable feedback to Product and Engineering: what works well; what does not; what customers are asking for; and what blocks their adoption and forward progress. FDE experience directly influences the roadmap.
Shape the Practice
- Define the FDE engagement model, delivery standards, and quality bar, and codify them so that engagements are consistent across customers, regions, and delivery partners.
- Mentor and lead other Forward Deployed Engineers, and participate in hiring loops to grow the team.
- Act as the senior technical escalation point on the hardest problems impacting your customers. Every incident is an opportunity to improve Docker products and services.
- Maintain deep, current knowledge of the agentic AI stack: LLMs, APIs, MCP, coding agents, model and harness evaluation approaches, performance and quality thresholds, deployment patterns.
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
_______________________________________________________________________
QUALIFICATIONS
Required
- 10+ years of software engineering experience, including 4+ years in a customer-facing technical role such as Forward Deployed Engineer, Solutions Engineer, Professional Services Engineer, or Software Engineer with consulting or technical founder experience.
- Technical leadership across multiple engagements, teams, or domains, with a proven ability to set delivery standards, define repeatable patterns, and influence product direction through field evidence.
- Expert production coding skills in Go, Python, or TypeScript, with a track record of shipping and operating software that other people depend on and of leading technical design reviews.
- Deep, hands-on Docker expertise: Dockerfiles and multi-stage builds, Docker Compose, image and registry operations, container networking and storage, and container security fundamentals.
- Hands-on experience building with LLMs and agents in production, including tool use and function calling, the Model Context Protocol (MCP server and client implementation), prompt and context engineering, and evaluation of agent behavior.
- Working knowledge of software supply chain security: SBOMs, image signing and attestation, vulnerability management, minimal and hardened base images, and secure CI/CD.
- Experience integrating with enterprise systems: identity providers (Okta, Entra ID, LDAP/Active Directory), federated identity protocols (OIDC, SAML), secrets managers, Kubernetes, and at least one major cloud platform (AWS, Azure, GCP).
- Ability to scope and deliver complex work in ambiguous, fast-moving customer environments, making sound trade-offs between scope, speed, and quality.
- Excellent communication skills with engineers, security and platform teams, and executive stakeholders, with a low-ego, collaborative approach and the ability to lead through influence rather than authority.
- Proven track record of technical mentorship and of raising the bar for the engineers around you.
- High agency and comfort operating autonomously in distributed, remote-first teams.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Travel to customer sites to build in person with customer teams, estimated at up to 50%.
Bonus
- Experience with Docker Hardened Images, Docker Scout, MCP Gateway, MCP Toolkit, Docker Sandboxes, or Docker Model Runner.
- Experience deploying and operating coding agents (Claude Code, Codex, Gemini CLI, Cursor, or similar) in team or enterprise settings.
- Experience with air-gapped, regulated, or compliance-driven environments in financial services, healthcare, government, or similar sectors.
- Contributions to open source projects in the container, Kubernetes, or MCP ecosystems.
- Prior experience founding or scaling a Forward Deployed Engineering or Professional Services practice.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Europe: €121K – €198K base
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote-US
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
ABOUT THE ROLE
At Phantom, we're looking for an AI Engineer to help shape how AI is adopted and scaled across the company. You'll play a key role in building the internal AI tools, integrations, and automation that enable teams to work smarter, move faster, and operate more efficiently.
This is a hands on engineering role focused on turning emerging AI capabilities into practical, reliable solutions that drive meaningful business impact. You'll partner closely with teams across the organization to identify opportunities, build AI powered workflows, and establish the technical foundations that make AI accessible, secure, and scalable.
We're looking for someone who enjoys building, experimenting, and shipping, with a strong understanding of modern LLM technologies and the engineering fundamentals required to bring AI solutions into production.
RESPONSIBILITIES
- Build AI Solutions: Design, develop, and deploy AI powered tools, agents, and automation that streamline workflows and solve real business problems across the organization.
- Develop AI Integrations: Connect LLMs and AI applications with internal systems, APIs, and enterprise tools to enable seamless, intelligent workflows.
- Own AI Infrastructure: Build and maintain the underlying infrastructure, services, and integrations that support reliable AI applications across teams.
- Enable AI Adoption: Partner with stakeholders to identify opportunities for AI, translate business needs into technical solutions, and empower teams to leverage AI tools effectively.
- Build for Scale: Develop reusable components, frameworks, and tooling that make it easier for teams to build, customize, and maintain their own AI workflows.
- Ensure Security & Reliability: Implement appropriate access controls, monitoring, observability, and operational safeguards to ensure AI solutions are secure, reliable, and maintainable.
- Optimize AI Usage: Monitor model performance, usage, and costs while identifying opportunities to improve efficiency, quality, and business outcomes.
- Drive Innovation: Stay current with emerging AI technologies, evaluate new models and frameworks, and identify practical opportunities to bring new capabilities into the organization.
QUALIFICATIONS
- Strong software engineering background with experience building and maintaining production applications, services, or internal platforms.
- Hands on experience developing applications using LLMs such as OpenAI, Anthropic Claude, or open source models.
- Proficiency in Python, TypeScript, or similar programming languages, with experience integrating APIs and building backend services.
- Experience building AI agents, workflow automation, or applications that leverage LLM orchestration frameworks.
- Familiarity with retrieval augmented generation (RAG), tool calling, structured outputs, prompt engineering, and modern AI application patterns.
- Experience integrating applications with enterprise tools, internal systems, and third party APIs.
- Understanding of cloud infrastructure, deployment practices, monitoring, and production reliability.
- Strong product mindset with the ability to translate ambiguous business problems into practical technical solutions.
- Ability to work independently, take ownership of projects, and collaborate effectively with both technical and nontechnical stakeholders.
- A genuine interest in AI and a bias toward experimentation, execution, and measurable impact.
NICE TO HAVE
- Experience building internal AI platforms or enterprise AI automation solutions.
- Familiarity with AI coding tools, agent frameworks, and orchestration platforms.
- Experience with technologies such as LangChain, LangGraph, Claude Agent SDK, or similar frameworks.
- Experience with MCP, enterprise connectors, and AI tool integrations.
- Familiarity with LLM observability, evaluation frameworks, cost optimization, and usage analytics.
- Experience implementing security, governance, and access controls for enterprise AI applications.
- Experience working in a fast growing technology company where speed, ownership, and adaptability are essential.
You'll help make AI a practical and valuable part of how Phantom operates. Success means delivering solutions that teams actively use, reducing manual work, accelerating execution, and creating a scalable foundation for continued AI adoption.
You'll have the opportunity to own projects from concept through production, influence our internal AI strategy, and help define how we leverage AI across the organization.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: Latvia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re looking for a proven operator to redesign how Customer Support works across Human and AI Support. Fin is an AI-first support organisation, and our processes should reflect that: you’ll have a genuine licence to rethink, rebuild or retire existing processes from first principles, not just refine them. This is a hands-on and strategic role: you keep day-to-day operations running well and fix what is broken, while building a long-term process strategy for the whole of Customer Support. You will also help embed Continuous Improvement, using conversation and quality insights to decide what we fix, retrain and prioritise next.
Support at Fin changes constantly, and our processes need to keep pace with this level of change. The right candidate is exceptionally customer-focused, comes from a customer-facing background, and has experience leading and managing processes and workflows in a large organisation. You bring clear opinions and recommendations, work with a high degree of autonomy, and hold the line on the customer experience when working with other teams. You combine exceptional project management and attention to detail with a data-driven mindset and a proven ability to influence and collaborate at every level of the organisation.
What will I be doing?
Strategy and ownership
Challenge and, where warranted, completely redesign existing processes and ways of working: you won’t be constrained by ‘how we’ve always done it’, and you’ll have the support of Customer Support leadership to make bold changes
Own and evolve the framework for reviewing, prioritising and implementing Customer Support processes and workflows across Human and AI Support, so every change improves the customer experience
Build and maintain a long-term process strategy and roadmap for Support, balancing quick wins and immediate fixes with strategic improvements
Own the long-term Continuous Improvement strategy for Support, setting priorities and a roadmap that cover both Human and AI support
Bring clear proposals and recommendations to leadership, and act on them with autonomy
Partner with teams outside of Customer Support to design processes that work end to end, agreeing clear ownership, handoffs and shared goals so the customer experience holds across team boundaries.
Process design and improvement
Analyse current processes across Human and AI Support and decide whether each should be improved, redesigned from scratch or removed entirely. Where AI and automation can fundamentally change how the work gets done, lead that transformation rather than layering them onto legacy workflows
Own day-to-day operational process fixes and keep existing processes effective
Design and roll out new or improved processes, solo or with SMEs, partnering closely with Customer Support leaders and ICs in every region so processes work globally, not just for one region
Design and implement process control metrics, and monitor process performance and KPIs
Use data to find where processes are failing, size the opportunity and prove the impact of changes, building and maintaining dashboards and reports that give leaders a clear view of process health across Human and AI support
Ensure compliance with internal policies and external regulations
Continuous Improvement
Maintain and iterate on the Continuous Improvement framework, using insights from both Human and AI support to drive improvements, across Enablement, Quality, AI support, etc.
Turn insights into a prioritised improvement backlog, with clear owners across respective internal teams
Track whether each improvement worked, using before-and-after measures such as repeat contact rate, resolution rate and CX
Turn customer conversation data into clear, actionable insights for Product, Engineering and other teams, giving them evidence to shape priorities and roadmap decisions
Stakeholders and delivery
Hold the line on the customer experience with cross-functional partners, challenging constructively when a proposed change would compromise the customer
Partner and collaborate with cross-functional teams to build and maintain processes and related training
Take full ownership of large, cross-functional special projects that improve the customer experience, increase teammate efficiency and engagement, and drive company goals
Communicate and engage on all process and continuous improvement changes with Customer Support and the wider organisation
What skills do I need?
Experience:
4+ years in Customer Support or a customer-facing role, including 2+ years in process management or continuous improvement and 2+ years in project or program management
Strong technical capability:
You are hands-on and credible in a complex SaaS tech stack, including CRM systems such as Salesforce. You can configure workflows, integrations and automations yourself rather than relying on others to build them. Experience with system integrations or process harmonisation is a bonus.
AI and automation:
Proven track record of using AI and automation to drive improvements, ideally in an AI-first or SaaS support organisation. Knowledge of Fin (previously Intercom) is a strong advantage.
Improvement frameworks:
Strong knowledge of process and continuous improvement methodologies (Six Sigma, Kaizen, etc.)
Data and strategy:
You analyse data, turn it into clear insights for stakeholders, and build a long-term process strategy and roadmap that becomes practical, prioritised plans
Ownership:
A self-starter who delivers complex programs with minimal guidance, forms a point of view and brings proposals rather than questions
Influence:
Confident and credible with senior leaders and cross-functional partners. You challenge constructively and hold the line on the customer experience.
Collaboration:
Strong communicator who builds rapport quickly with technical and non-technical colleagues and involves frontline teammates early
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re looking for a Senior People Systems Analyst to own and scale the systems and workflows that support Harvey’s growing global workforce. This role will primarily focus on Workday HCM, owning the design, configuration, testing, and continuous improvement of complex business processes. You’ll also be the go-to systems expert for Benefits and our Applicant Tracking System (Ashby). That means leading feature evaluation, solution design, configuration, root-cause troubleshooting, and end-to-end testing.
You’ll partner closely with People Operations, Benefits, Recruiting, Payroll, Finance, Legal, and Corporate IT to turn business needs into scalable, intuitive, and well-governed system solutions. The ideal candidate is an experienced, hands-on systems professional who works independently from requirements through deployment, brings a clear point of view on how to solve problems, and influences stakeholders toward durable, scalable outcomes.
WHAT YOU'LL DO
- Own the configuration, maintenance, and optimization of Workday HCM, including complex business processes, condition rules, approval routing, notifications, security assignments, and worker lifecycle workflows.
- Lead solution design end to end: translate ambiguous business needs into system solutions, assess downstream impacts across HCM, Benefits, Payroll, reporting, integrations, and employee experience, and bring recommendations to critical decision points.
- Serve as the subject-matter expert for Benefits systems, owning plan configuration, eligibility rules, enrollment workflows, vendor integrations, annual enrollment readiness, issue resolution, and process improvements.
- Support Recruiting Systems and administration which includes integrations, and data quality.
- Advise senior stakeholders on system capabilities, new features, configuration tradeoffs, and opportunities to simplify or automate manual processes. Explain complex topics clearly and persuasively.
- Define and drive testing strategy across Workday, Benefits, Ashby, and connected systems, including workflow, regression, release, and user acceptance testing.
- Diagnose complex or unusual system and data issues by tracing configuration, business rules, integrations, and upstream and downstream dependencies. Identify root causes and put durable fixes in place rather than one-off workarounds.
- Lead enhancement projects from discovery through deployment with People Operations, Benefits, Recruiting, Payroll, Finance, Legal, and IT, including gathering requirements, documenting options, and prioritizing work.
- Set the standard for configuration documentation, test plans, process maps, release notes, and operational procedures that support governance and team self-service.
- Proactively monitor system health and data integrity, lead audit and reconciliation support, and uphold security and data governance practices for employee and candidate data.
- Lead Workday and vendor release management: evaluate new functionality, assess impact, coordinate testing, and drive adoption decisions.
- Act as a resource for peers and stakeholders on complex or challenging systems questions, sharing knowledge and best practices across the team.
WHAT YOU HAVE
- 5+ years of hands-on experience configuring and supporting Workday, an HRIS, or related enterprise business systems.
- Deep experience with Workday HCM configuration and the Business Process Framework, including condition rules, approval routing, notifications, security, and workflow design.
- Proven ability to independently design and deliver complex, cross-system workflows, using sound judgment to know when a decision needs broader review.
- A track record of owning projects that improved workflows, reduced manual effort, or introduced new tools or automation.
- Strong experience turning ambiguous business requirements into system solutions, often with limited information, and explaining technical tradeoffs persuasively to non-technical and senior audiences.
- Experience defining and running testing strategies, including regression, UAT, defect triage, data validation, and production change management.
- Solid working knowledge of Benefits administration or Benefits systems, including eligibility, enrollment, plan configuration, vendor feeds, and annual enrollment.
- Advanced analytical and problem-solving skills, with the ability to identify root causes across systems, processes, integrations, and data.
- Excellent communication, documentation, and stakeholder management skills, adapting your style to different audiences.
- Ability to manage competing priorities independently, make well-reasoned recommendations, and operate effectively in a fast-moving, high-growth environment.
BONUS POINTS
- Workday certification or Workday Pro certification in HCM, Benefits, or a related area.
- Experience with Workday integrations, EIBs, reports, calculated fields, or APIs.
- Experience supporting recruiting system integrations with Workday or other people systems.
- Experience with Workday Benefits, Absence, Compensation, Payroll, or Recruiting-related processes.
- Experience supporting global HR systems, multiple worker populations, or international expansion.
- Experience leading the evaluation and adoption of new Workday or HR technology features.
- Experience with security configuration, role-based access, audit readiness, or data governance.
- Experience mentoring or guiding other systems analysts or administrators.
- Experience working at a high-growth technology company.
HOW YOU’LL MAKE AN IMPACT
In this role, you’ll own key parts of Harvey’s people systems foundation and help make sure it is reliable, scalable, and easy to use. You’ll improve the employee and candidate experience by removing manual work, strengthening data quality, and helping People teams operate with greater confidence. Your expertise will shape how HCM, Benefits, and recruiting workflows evolve as Harvey grows, and you’ll set the standards for how we design, test, and govern changes to our systems.
COMPENSATION
$136,000 - $204,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re looking for a Senior People Systems Analyst to own and scale the systems and workflows that support Harvey’s growing global workforce. This role will primarily focus on Workday HCM, owning the design, configuration, testing, and continuous improvement of complex business processes. You’ll also be the go-to systems expert for Benefits and our Applicant Tracking System (Ashby). That means leading feature evaluation, solution design, configuration, root-cause troubleshooting, and end-to-end testing.
You’ll partner closely with People Operations, Benefits, Recruiting, Payroll, Finance, Legal, and Corporate IT to turn business needs into scalable, intuitive, and well-governed system solutions. The ideal candidate is an experienced, hands-on systems professional who works independently from requirements through deployment, brings a clear point of view on how to solve problems, and influences stakeholders toward durable, scalable outcomes.
WHAT YOU'LL DO
- Own the configuration, maintenance, and optimization of Workday HCM, including complex business processes, condition rules, approval routing, notifications, security assignments, and worker lifecycle workflows.
- Lead solution design end to end: translate ambiguous business needs into system solutions, assess downstream impacts across HCM, Benefits, Payroll, reporting, integrations, and employee experience, and bring recommendations to critical decision points.
- Serve as the subject-matter expert for Benefits systems, owning plan configuration, eligibility rules, enrollment workflows, vendor integrations, annual enrollment readiness, issue resolution, and process improvements.
- Support Recruiting Systems and administration which includes integrations, and data quality.
- Advise senior stakeholders on system capabilities, new features, configuration tradeoffs, and opportunities to simplify or automate manual processes. Explain complex topics clearly and persuasively.
- Define and drive testing strategy across Workday, Benefits, Ashby, and connected systems, including workflow, regression, release, and user acceptance testing.
- Diagnose complex or unusual system and data issues by tracing configuration, business rules, integrations, and upstream and downstream dependencies. Identify root causes and put durable fixes in place rather than one-off workarounds.
- Lead enhancement projects from discovery through deployment with People Operations, Benefits, Recruiting, Payroll, Finance, Legal, and IT, including gathering requirements, documenting options, and prioritizing work.
- Set the standard for configuration documentation, test plans, process maps, release notes, and operational procedures that support governance and team self-service.
- Proactively monitor system health and data integrity, lead audit and reconciliation support, and uphold security and data governance practices for employee and candidate data.
- Lead Workday and vendor release management: evaluate new functionality, assess impact, coordinate testing, and drive adoption decisions.
- Act as a resource for peers and stakeholders on complex or challenging systems questions, sharing knowledge and best practices across the team.
WHAT YOU HAVE
- 5+ years of hands-on experience configuring and supporting Workday, an HRIS, or related enterprise business systems.
- Deep experience with Workday HCM configuration and the Business Process Framework, including condition rules, approval routing, notifications, security, and workflow design.
- Proven ability to independently design and deliver complex, cross-system workflows, using sound judgment to know when a decision needs broader review.
- A track record of owning projects that improved workflows, reduced manual effort, or introduced new tools or automation.
- Strong experience turning ambiguous business requirements into system solutions, often with limited information, and explaining technical tradeoffs persuasively to non-technical and senior audiences.
- Experience defining and running testing strategies, including regression, UAT, defect triage, data validation, and production change management.
- Solid working knowledge of Benefits administration or Benefits systems, including eligibility, enrollment, plan configuration, vendor feeds, and annual enrollment.
- Advanced analytical and problem-solving skills, with the ability to identify root causes across systems, processes, integrations, and data.
- Excellent communication, documentation, and stakeholder management skills, adapting your style to different audiences.
- Ability to manage competing priorities independently, make well-reasoned recommendations, and operate effectively in a fast-moving, high-growth environment.
BONUS POINTS
- Workday certification or Workday Pro certification in HCM, Benefits, or a related area.
- Experience with Workday integrations, EIBs, reports, calculated fields, or APIs.
- Experience supporting recruiting system integrations with Workday or other people systems.
- Experience with Workday Benefits, Absence, Compensation, Payroll, or Recruiting-related processes.
- Experience supporting global HR systems, multiple worker populations, or international expansion.
- Experience leading the evaluation and adoption of new Workday or HR technology features.
- Experience with security configuration, role-based access, audit readiness, or data governance.
- Experience mentoring or guiding other systems analysts or administrators.
- Experience working at a high-growth technology company.
HOW YOU’LL MAKE AN IMPACT
In this role, you’ll own key parts of Harvey’s people systems foundation and help make sure it is reliable, scalable, and easy to use. You’ll improve the employee and candidate experience by removing manual work, strengthening data quality, and helping People teams operate with greater confidence. Your expertise will shape how HCM, Benefits, and recruiting workflows evolve as Harvey grows, and you’ll set the standards for how we design, test, and govern changes to our systems.
COMPENSATION
$136,000 - $204,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Mexico
Workplace: remote
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
About the Role
We're hiring a technically strong Senior Data Analyst to help modernize how our FP&A organization uses data, analytics, and automation. This is an embedded Finance role: you'll report directly to the FP&A Director and work side by side with her day to day while partnering closely with our central Data Analytics and Data Engineering teams on infrastructure, standards, and complex technical problems. It's a hands-on execution role for someone who builds.
Financial and operational data at Welocalize lives across multiple systems - Workday Financials, Adaptive Planning, Salesforce, a Redshift data warehouse, Power BI, and years of Excel workbooks carrying critical processes. Much of it doesn't connect cleanly, and a lot of institutional knowledge lives in undocumented spreadsheets, manual processes, and Power Queries rather than any system of record.
You might start with a complex, years-old Excel workbook and a simple prompt: “This is how we do this today.” Your job isn't to automate the workbook as-is - it's to understand its purpose, trace its logic to source, figure out what users actually need, and design something better: a rebuilt pipeline, a SQL/Python replacement, a driver-based view, an exception-monitoring workflow, or an AI-assisted tool.
We're just starting to build out an FP&A AI repository - documentation, business logic, and workflows meant to let AI reliably execute FP&A processes, not just answer one-off questions - and you'll partner with us to determine its direction.
This role is a deliberate combination of three things:
1. Fluency with data itself - the ability to query, shape, and manipulate data directly.
2. An engineering mindset - building automated, repeatable systems (workflows and dashboards that run and refresh on their own, integrations across tools) rather than one-off analysis, and knowing how to scope and coordinate real pipeline or data mart work with Data Engineering.
3. An investigative instinct - the ability to look at data and figure out what it's telling us, not just execute a report exactly as specified.
What You'll Do
Partner directly with FP&A leadership to understand existing reporting, analytical, and planning processes and identify where they should fundamentally change, not just get faster.
• Reverse-engineer complex Excel workbooks and manual processes to understand their data sources, business logic, calculations, and the questions their users are actually trying to answer.
• Design and build automated solutions using SQL, Python, ETL/data transformation, APIs, and modern AI tools.
• Work through large, imperfect, multi-system datasets - resolving data quality, mapping, reconciliation, and grain issues along the way.
• Perform exploratory analysis to identify trends, anomalies, relationships, and underlying business drivers, rather than simply reporting what happened.
• Design dashboards and reporting experiences around the decisions people actually need to make, not a recreation of an existing spreadsheet in a new tool.
• Build AI-assisted, interactive HTML reporting tools - developed with the help of AI coding tools and engineered to refresh efficiently on their own, without repeated AI calls.
• Develop driver-based analysis, exception reporting, and monitoring approaches that surface important changes proactively.
• Explore and build AI-assisted and agentic workflows - including ways for LLMs to interact with data, tools, APIs, and reporting processes.
• Partner with the central Data Analytics and Data Engineering teams on shared data infrastructure and standards - including scoping and coordinating data pipeline and data mart requests.
• Contribute in a leadership capacity within the analytics function even without formal management responsibility - shaping how problems get approached, mentoring by example, and helping set the bar for analytical rigor.
• Translate complex analytical findings into clear, actionable insight for Finance leaders and other business stakeholders.
• Partner in building out our FP&A AI repository - the documentation, conventions, and workflows meant to let an AI assistant execute FP&A processes reliably - and help shape its direction as we go.
How You Think
Technical skills matter, but how you approach problems matters just as much. We're looking for someone who:
• Is genuinely curious and naturally asks “why?” when something doesn't reconcile or doesn't make sense.
• Enjoys digging into messy or unfamiliar data and figuring out how things connect.
• Doesn't assume an existing process or report is right simply because that's how it's always been done.
• Can take an ambiguous problem and independently structure an approach to solving it, while knowing when to pull others in rather than spinning wheels alone.
• Looks beyond the initial request to identify opportunities, risks, and better approaches the requester may not have thought to ask for.
• Enjoys collaborative problem-solving - bouncing ideas around, testing hypotheses, and challenging assumptions to get to a stronger answer.
• Takes ownership of the areas they work in - the business purpose, the data, the known issues, and the opportunities for improvement - rather than treating each request as a one-off ticket.
• Likes building things, experimenting, and continuously improving how work gets done.
Required Skills and Experience
5-10 years of relevant experience required. You should be genuinely, hands-on strong across:
• SQL - comfortable joining tables, tracing grain, finding duplicates, and validating results in unfamiliar schemas.
• Python - practical proficiency for data transformation, analysis, and automation.
• ETL/ELT fluency - strong enough understanding of pipeline design to define data requirements, validate output, and partner effectively with Data Engineering on pipeline and data mart requests. Hands-on pipeline-building experience is a plus.
• Report and dashboard building - able to design and build a reporting/analytical experience end-to-end, whether on a modern BI platform (Power BI, Tableau, Looker, or similar) or as a standalone interactive HTML/web-based report. Standalone HTML/web-based reports are increasingly our primary format.
• Automation - demonstrated experience automating manual, recurring data or reporting workflows.
• Comfort learning and adopting new AI-assisted tools and workflows - you should be genuinely curious about this space and ready to build fluency quickly on the job.
• Advanced Excel, including the ability to deconstruct sophisticated, undocumented legacy workbooks.
• Demonstrated ability to explore data and figure out why something happened - forming and testing your own hypotheses, not just reporting what happened.
• Fluent English, spoken and written. This is a fully remote role and you'll communicate directly, in English, with business stakeholders and executive leadership as well as data analysts and engineers across our global organization, where English is the shared working language.
Preferred Experience
Bachelor's degree in Computer Science, Information Systems, Data Science, or a related quantitative/technical field strongly preferred; equivalent experience acceptable. Master's degree is a plus.
• Experience supporting Finance, FP&A, Strategy, Operations, or another analytically intensive business function.
• Familiarity with financial concepts such as revenue, margin, profitability, forecasting, and variance analysis.
• Experience modernizing legacy Excel-based reporting or analytical processes.
• Experience working in an environment where data is distributed across multiple systems and isn't always perfectly documented.
• Experience working effectively in a fully remote, distributed team environment.
• Exposure to AI/agentic tooling, or experience helping design how AI gets applied to a business process (e.g., LLM workflows, tool/function calling, RAG, MCP, building AI-assisted reporting or automation).
• Machine learning, statistical modeling, or formal data science experience is welcome but not required.
Location: Provo, Utah
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Redstone's purpose is "
to empower our people and elevate communities
." We achieve our purpose by embodying our core values:
We Are Believers
We Communicate Authentically with Care
We Stay The Course
We Drive Performance
CLASSIFICATION
: Part-time, Non-Exempt
COMPENSATION:
$16.00 Per Hour, with the ability to earn performance bonuses
BENEFITS:
401K Plan with up to 6% matching
POSITION SUMMARY:
The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.
KEY DUTIES & RESPONSIBILITIES:
The Part-Time Leasing Agent supports the community by providing excellent customer service at the front desk, assisting current residents, and helping with leasing activities as needed. This role is responsible for handling package intake, answering resident questions, maintaining a secure lobby environment, and supporting the leasing team during tours and application processing. The position requires strong communication skills, reliability, and a positive attitude when interacting with residents and prospects.
EXPERIENCE & QUALIFICATIONS:
1-2 years of customer service and sales experience
Strong communication skills
Experience with Entrata Software or familiarity with PM software is a plus
Ability to remain calm and collected in high-stress situations
Enjoy and take pride in providing excellent service
Warm, friendly demeanor
Basic computer skills: typing and writing ability for correspondence, memos, etc.
High School Diploma or equivalent
At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
Location: Brazil; Colombia, Huila, Colombia
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
The Role
Turing is looking for a Design Manager in LATAM (remote) to help define and execute its visual brand across marketing channels. This is a working manager role for a highly creative, hands-on designer who can lead a team of two designers while continuing to personally create high-quality work. You will shape integrated campaigns across social media, web, email, events, presentations, and other marketing channels.
The role goes beyond static graphic design. You will create social visuals, website experiences, animations, video and motion assets, and cohesive campaign systems that scale across channels. AI will be a core part of how you work. You will use emerging tools for image generation, video, animation, prototyping, and design production while applying traditional design tools and hands-on craft when they produce a better result.
As a Design Manager, You Will...
Lead Integrated Campaign Design
Own creative development across social media, web, email, events, presentations, and marketing collateral.
Create High-Quality Visual Work
Personally design and produce social creative, website experiences, animations, video, motion graphics, and other campaign assets.
Lead and Develop Designers
Manage a team of two designers by providing creative direction, feedback, support, and professional development.
Build with AI
Use AI tools to accelerate ideation, experimentation, iteration, and production without sacrificing originality, brand consistency, or quality.
Translate Complex Ideas
Partner with marketing teams to turn complex AI concepts into distinctive, compelling creative.
Build Scalable Creative Systems
Develop cohesive campaign systems and visual frameworks that can be adapted across channels and reused across campaigns.
The Anti-Sell
Hands-on design leadership: This is not a role for someone who only directs the work of others. You will be expected to personally design and produce high-quality creative.
Breadth of creative execution: The role requires more than static graphic design. You should be comfortable working across web, social, motion, video, animation, presentations, and campaign collateral.
AI-enabled craft: AI tools will be a core part of the workflow, but strong judgment and design craft remain essential. You must know when AI can accelerate the work and when traditional tools or hands-on execution will produce a better result.
High creative bar: The quality of your portfolio matters more than years of experience. We are looking for originality, range, strong visual judgment, and the ability to translate complex ideas into compelling work.
Our Design Managers Typically Have
Exceptional portfolio quality: A portfolio demonstrating strong visual judgment, originality, range, and the ability to create compelling work across multiple formats and channels.
Hands-on design expertise: The ability and desire to personally create high-quality visual work rather than only manage or direct others.
People management experience: Experience managing designers and providing clear creative direction, feedback, and support.
AI design fluency: Fluency with emerging AI creative tools and a track record of incorporating them into real design workflows.
Campaign and brand experience: Experience developing integrated marketing campaigns and cohesive visual systems across social, web, email, events, presentations, and other collateral.
Creative adaptability: Comfort working in a fast-moving environment, experimenting with new creative approaches, and learning new technologies quickly.
Experience designing for technology or AI companies is valuable, but curiosity, craft, and the ability to learn quickly are more important than industry background.
Top-Tier Candidates Will Have
Experience creating video, animation, motion graphics, or interactive web experiences.
Experience using AI tools for image generation, video, animation, prototyping, or design production.
Experience building visual systems that scale across integrated marketing campaigns.
A portfolio that demonstrates exceptional originality and creative range.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE
This is a rare opportunity to partner directly with Replit’s President, Michele Catasta. As Replit leads in making useful intelligence accessible to all, you will serve as the company President's primary operational and strategic force multiplier across these critical organizations.
Your mandate is to own the most complex cross-functional challenges, unblock technical and operational bottlenecks, and ensure that the core product, engineering, and organizational engines operate with speed, coherence, and precision.
This is a high-leverage individual contributor (IC) role, not a traditional management track or team-building post. You will scale your personal leverage through AI workflows, agentic automation, and rigorous analytical judgment, influence, not headcount. You are the operator Michele turns to when an issue spans multiple disciplines such as technical architecture, product execution, support feedback loops, or organizational design and demands a single, decisive owner.
WHAT YOU’LL DO
- Act as Trusted Advisor & Operational Stand-in: Serve as a direct thought partner and proxy for Michele. Elevate core operational insights, synthesize briefings for high-stakes technical and organizational decisions, and step in as a representative when needed.
- Proactively Clear Cross-Functional Friction: Anticipate blind spots and resolve organizational bottlenecks before they escalate. Bridge natural seams between Engineering, Product, Support, AI teams to ensure high-cadence execution.
- Directly Responsible Individual (DRI) for Complex Initiatives: Spearhead high-priority projects that lack a neat functional home such as evolving product unit economics, developer tooling infrastructure shifts, pricing models, or technical re-architectures.
- Scale Impact via AI & Automation: Actively build and deploy AI agents, automation pipelines, and modern operational workflows to multiply your personal bandwidth across status synthesis, metrics tracking, scenario modeling, and operational monitoring.
WHAT THIS ROLE IS NOT
- Not a Routine Data / BI Role: You will not be building routine dashboards, running routine SQL queries, or handling standard quarterly analytics. Those belong to Data, RevOps, and Strategic Finance.
- Not Bureaucracy or Process for Process’s Sake: We prioritize momentum, rapid iteration, and decisiveness over heavy governance frameworks or dense slide decks.
WHAT WE LOOK FOR
- 7+ Years in High-Growth Tech: Proven track record in strategy, operations, product operations, or technical chief of staff roles, with extensive time spent working shoulder-to-shoulder with Engineering and Product leadership.
- Cross-Domain Credibility: Strong technical fluency to earn the respect of Staff/Principal Engineers and AI researchers, paired with the operational empathy to partner effectively with Support and People teams.
- Exceptional Execution in Ambiguity: The ability to take ill-defined, sprawling problems, define clean problem boundaries, and drive them to resolution without formal line authority.
- Strong Quantitative & Analytical Toolkit: Deep comfort evaluating unit economics, interrogating technical systems data, building scenario models, and separating actionable signal from noise.
- Executive-Ready Communication: Direct, concise communicator who can deliver unambiguous trade-offs and recommendations to senior leadership with clarity and brevity.
- Hands-on AI & Agent Automation: Active, practical experience leveraging LLM workflows, coding agents, and automation frameworks to amplify daily productivity and analytical depth.
- Presence & Proximity: Continual availability is essential. Ability to work in-person (at least) three days a week (Monday, Wednesday, Friday) in Foster City, CA, collaborating closely on-site with leadership.
- Scale Experience: Experience navigating rapid organizational scaling while maintaining high cultural and engineering standards.
NICE-TO-HAVES
- Deep Developer Tooling Background: Prior experience in developer platforms, cloud infrastructure, AI coding assistants, or developer-focused software ecosystems.
HOW WE’LL KNOW IT’S WORKING
- Decision Velocity Across Functions Increases: Product, engineering, and support initiatives move from scoping to execution faster, with clear alignment and measurable business impact.
- Net-Negative Friction: Teams actively seek your partnership because your involvement removes ambiguity, sharpens priorities, and unblocks progress rather than introducing overhead.
- Integrated Health Sightlines: Replit's President has continuous, high-signal visibility into the operating health, technical execution, and organizational sentiment across all reporting groups.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma employees are among the most AI-active in the industry, and our Internal AI team, part of FTS (our Business Technology org), helps turn that energy into meaningful impact by making it easier for every Figmate, from Sales and Support to Finance, People, and Legal, to safely adopt AI and use it to improve how they work.
We’re a small, high-leverage team organized around three pillars: Platform & Tooling, Infrastructure & Hosting, and Applied AI Builds, and this role is a key member of the Applied AI Builds pillar.
As an AI Engineer, Internal Tools, you’ll work directly with teams across Figma to identify high-value AI opportunities and take them to production, moving from understanding a business workflow, to rapidly prototyping an approach, to evaluating it and integrating it with the systems and data needed to make it useful in the real world.
This isn’t a role focused only on building AI demos: you’ll own solutions through production, help determine where AI adds value and where traditional rules-based software is the right choice, and shape how agents can safely take actions across enterprise systems. As common patterns emerge, you’ll partner with our Platform & Tooling and Infrastructure teams to build reusable capabilities that make future AI builds faster and safer.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Partner directly with teams across GTM, Finance, People, Legal, Support, and other business functions to understand workflows and identify high-value opportunities for AI
Design, build, and productionize AI agents, assistants, and workflow automations that solve real business problems using LLMs, tool calling, RAG, structured outputs, agent frameworks, MCP, APIs, and enterprise data
Integrate AI applications with enterprise systems and data sources across GTM, Finance, People, Support, and internal APIs
Build evaluations and feedback loops to measure accuracy, reliability, and business impact before and after AI solutions reach production
Design deterministic guardrails, human-in-the-loop controls, and approval patterns for workflows where AI systems take business-critical actions
Build production-ready systems with strong observability, failure handling, security, authentication, authorization, and auditability
Identify reusable patterns across individual AI projects and build them out as shared components and capabilities in partnership with our Internal AI platform teams
Help define how Figma approaches Applied AI engineering and scales AI adoption across the company
We’d love to hear from you if you have:
5+ years of software engineering experience building production applications, integrations, backend systems, or AI-powered products
Hands-on experience building applications with LLMs, agents, retrieval-augmented generation, function calling, schema-constrained outputs, or evaluation frameworks
Experience taking an AI application or workflow beyond a prototype and operating it in a production environment
Strong API, integration, and system design fundamentals, with experience connecting applications across multiple systems and data sources and strong engineering judgment about when to apply AI and when a rules-based approach is the right choice, and experience designing reliable production systems with appropriate observability, failure handling, authentication, authorization, and security controls
Experience working directly with non-engineering stakeholders to understand ambiguous business problems and translate them into technical solutions and ability to move quickly from discovery to prototype while understanding what is required to safely and reliably productionize a solution
While it’s not required, it’s an added plus if you also have:
A background building internal AI applications or working in an Applied AI, Forward Deployed Engineering, or AI Solutions Engineering role
Experience with MCP, agent orchestration frameworks, and enterprise tool-calling patterns
Knowledge of AWS Bedrock, AgentCore, OpenAI, Anthropic, or similar AI platforms
Experience integrating enterprise systems such as Salesforce, Zendesk, Workday, NetSuite, Greenhouse, or Slack
Knowledge of with AI evaluations, observability, prompt/version management, and human-in-the-loop systems
Experience implementing enterprise identity and access patterns such as Okta, SSO, OAuth, and secure service-to-service authentication, within Security, Privacy, SOX/ITGC, or other enterprise governance requirements
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote - Global
Workplace: Remote
At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide.
Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.
STAFF PRODUCT ENGINEER (BACKEND)
We're looking for a Staff Product Engineer (Backend) to lead some of Moxie's highest-impact projects in Q4 2026 and Q1 2027, starting on our Financial Operations (FinOps) team. Beyond the project work, you'll provide technical leadership across the company and own and validate the major architectural decisions that shape how Moxie builds. This hire is part of a deliberate shift toward direct-hire engineers in the Americas, and you'll help set the engineering standards for the team
You'll join FinOps as a core contributor and work day to day with Product, Design, and your engineering peers on the payments and transactions systems that our customers rely on, including our integrations with Stripe, LayerFi, and Cherry. You'll work across our middleware and backend architecture, key GraphQL schemas, APIs, and data models, and
Our Objectives for the Role
- Become a primary IC on FinOps by the end of Q4. Within three months you're ramped on FinOps workflows, the middleware and backend architecture, and Moxie's release practices, and you contribute a meaningful share of overall project velocity.
- Ship early wins that make the backend better. In your first three months, deliver targeted fixes and improvements that raise reliability, performance, or developer experience, and address a clear backend pain point raised by engineers, product, or our customers
- Lead a big project from design to production. Take one meaningful FinOps project through design, architecture review, cross-functional collaboration, and launch, then lead a second, more ambitious initiative to a visible milestone or production-ready state by month six.
- Shape architecture across the company. Within three months you're ramped to Moxie's system design and architecture, and opinionated on what we can do better, and what we should build next. You're comfortable developing technical proposals, and taking them from draft to review, approval, and final implementation.
- Own non-project technical initiatives and engineering culture. Start owning at least one org-level initiative in your first three months (for example unit testing standards, redesigning our SDLC for the agentic era, documentation culture, or the code review process), and by month nine own one or two initiatives with measurable gains in quality or velocity, while shipping v1 of one or more key initiatives.
WE'RE LOOKING FOR
- 8-12 years of backend engineering experience, including time at the senior or staff level leading large initiatives and influencing architecture across teams
- Staff-level backend experience. You've led large, ambiguous initiatives as a hands-on IC, owning scope, delivery, and tradeoffs, and you want to do it again with clear accountability.
- Depth in financial, payments, or transactions systems. You've built and shipped systems where money moves and correctness matters, and you can learn a new domain and its business context quickly.
- Strong backend and API design judgment. You're comfortable across middleware, GraphQL schemas, APIs, and data models, and you can explain the design choices and tradeoffs behind them.
- A record of influencing architecture. You've made and defended major architectural decisions, and you balance speed, quality, and long-term maintainability when you plan with product and engineering leadership.
- Ownership of engineering standards. You've established or matured practices such as unit testing, code review, documentation, or SDLC automation, and you lead by modeling them.
- Cross-functional partnership. You work closely with Product, Design, and engineering peers, unblock complex decisions across teams, and communicate status, risks, and tradeoffs clearly.
- Fluency with AI tooling in daily work. You use AI tools in how you build and have a point of view on how AI can improve the software development lifecycle. Bonus points if you’re opinionated about harnesses, tooling (Ghosty, Herdr, Pi, Plannotator, etc), and multi-agent workflows and processes.
This is not a role for someone who wants a narrow, single-system scope or a title without hands-on delivery.
WHY JOIN US?
- Real ownership and influence. You'll operate as a high-trust IC with a real say in architecture and technical direction, on decisions that aren't buried under layers of bureaucracy.
- Ambitious financial systems used by real customers. You'll build and ship payments and transactions products at meaningful scale, with real complexity and real constraints.
- Shape how engineering works. You'll help set the cultural norms and build the processes where they aren't yet in place, not just ship features.
- Staff-level scope without the jump to Principal. You'll work close to product, customers, and leadership, with impact and leverage over narrow ownership.
- Above all, we're in this to empower small business owners to own and grow their businesses. If you succeed, Med Spas will remain the opportunity for independent owner-operators instead of being dominated by a small number of large chains. If that speaks to you, speak to us.
- We have much left to build. But given the market feedback we're getting and our founding team's company-building experience, we think we are writing the first chapters of a real success story. Competitive compensation and a fully remote role.
At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day.
We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.
Location: New York, NY; San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As Sierra’s founding Technical Program Manager for Enterprise Cloud Deployments, you’ll help define how we bring our AI platform into the cloud environments of some of the world’s largest and most regulated enterprises. Working alongside Agent Engineers, Deployed Infrastructure Engineers, and Agent Strategists, you’ll own the programs & strategy that take customers from deployment planning to agents live in production, and continue to support the upgrades and expansion that follow. You’ll bring your technical program management expertise to enterprise AI while establishing the playbooks and ways of working that help this new function scale.
- Own the end-to-end program plan for a customer's in-VPC (Bring Your Own Cloud, BYOC) deployment. Translate customer requirements into a clear deployment plan, with clear workstreams, owners, milestones, and dependencies across Sierra and customer teams.
- Keep the customer's teams (platform engineering, cloud provisioning, security, networking, model access) aligned and moving, and clear blockers before they hit the launch date.
- Be the translation layer between our engineers and the customer's: define requirements such as model access, observability, and upgrade cadence, and turn technical discussions into actionable next steps.
- Run the operating cadence (standups, weekly status, escalations) so leadership and working groups on both sides always know where the project stands.
- Partner with Sierra's Platform and Deployed Infrastructure teams to feed customer-specific learnings back into our standard deployment offering, runbooks, and tooling, making each subsequent launch more predictable and repeatable.
- Define the TPM function at Sierra as we scale & establish the playbooks, operating rhythms, and standards that future TPMs and customer teams will build on.
WHAT YOU'LL BRING
- 4+ years in technical program management, infrastructure or platform program management, deployment or solutions engineering, or a similar role where you were accountable for delivering complex technical projects across multiple teams.
- A track record of bringing structure to complex technical programs, with strong attention to detail and the follow-through to turn plans into results.
- A strong technical foundation from infrastructure, platform, or complex backend programs. You can work through technical dependencies with engineers, understand how requirements such as networking, permissions, and provisioning affect delivery, and translate those discussions into a clear plan. You’ll deepen your knowledge of Sierra’s architecture and customer deployment environments as you ramp.
- Technical curiosity: you learn new systems quickly, ask thoughtful questions, build context, and apply what you learn to move programs forward.
- Comfort operating inside large, complex enterprise organizations (change management, security reviews, ownership spread across many teams) with the persistence and resourcefulness to keep teams aligned and deployments moving.
- Clear, structured communication: you make complex technical topics, program status, and decisions understandable to engineers and leaders, and adapt your approach to your audience.
- Degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
EVEN BETTER…
- Hands-on engineering background (software, DevOps, SRE, or infrastructure) before moving into program or product management, or direct experience with AWS, VPCs, IAM, Kubernetes, or Terraform.
- Experience deploying software into customer-owned cloud environments (BYOC, VPC, or air-gapped), especially at banks or other regulated institutions.
- Familiarity with LLM infrastructure: model gateways, Bedrock or Azure OpenAI, observability for AI systems.
- Experience at an early-stage company where you built the program-management function from scratch.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote - US
About Backblaze
Backblaze provides reliable, high-availability cloud storage and backup trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze Computer Backup protects the data of hundreds of thousands of customers, backing up laptops and desktops across Windows and macOS to the Backblaze cloud. We build durable, scalable systems with a strong emphasis on reliability, product quality, and a great customer experience.
Role Overview
We are looking for a Senior Software Development Manager to lead the team responsible for Backblaze Computer Backup, spanning both the cross-platform desktop client and the backend services that receive, store, and restore customer data. The entire Computer Backup engineering team reports into this role, which you will run through Desktop and Backend Leads who own the day-to-day of their areas. You will set the long-term technical direction for the product, own its multi-quarter delivery strategy, and hold accountability for the team’s budget and results.
This is a hands-on management role. You will take part in architecture discussions, code reviews, and technical decisions across both the desktop and backend sides of the product, while also owning strategy, budget, and the growth of your staff. The right candidate brings strong experience running agile teams, experience managing managers or team leads, deep expertise in system architecture, and a track record of leading distributed, remote-first engineering teams. You bring 7+ years of engineering management experience and enthusiasm for how AI-assisted development is changing the way software gets built.
What You'll Be Doing
Lead the full Computer Backup engineering team, which reports into this role, with Desktop and Backend Leads running the day-to-day of their areas.
Set the long-term technical direction for Computer Backup, ensuring architecture and platform decisions hold up as the product and customer base grow.
Own the multi-quarter delivery strategy for Computer Backup, and partner with Product leadership to help set the roadmap and negotiate scope, schedule, and priorities.
Hold accountability for the team’s budget and spend, aligning headcount, tooling, and infrastructure investment with business priorities.
Make technical and organizational decisions with broad, long-term impact, including shared platform components and infrastructure that other teams depend on.
Ensure the desktop and backend areas operate well together, with shared goals and a consistent agile delivery process.
Provide oversight of the team’s agile process, ensuring ceremonies such as sprint planning, backlog refinement, standups, and retrospectives are run well and consistently across both areas.
Own delivery across the client and backend, from planning and design through implementation and post-launch support, partnering with dedicated QA and release teams for testing and delivery.
Ensure the reliability, performance, and maintainability of the backup client and backend services that customers depend on to protect their data.
Champion engineering quality by growing unit testing and other automated test coverage, and by keeping testing a first-class part of how the team builds and ships software.
Take part hands-on in code reviews, architecture decisions, and technical problem-solving across both desktop and server work.
Champion the effective use of AI-assisted development tools, guide the team in adopting agentic coding practices, and help establish norms around AI-augmented workflows.
Continuously improve team productivity by identifying bottlenecks, refining processes, and investing in tooling and practices that help engineers do their best work.
Negotiate directly with senior leadership and major customers on significant matters, represent the team in executive reviews, and communicate risks and trade-offs with clear recommendations.
What We Are Looking For
7+ years of engineering management experience, including managing managers or team leads, ideally in a cloud, SaaS, desktop software, or platform engineering environment.
Experience setting long-term technical direction and system architecture for a growing product or platform.
Experience owning multi-quarter technical and delivery strategy and helping shape a product roadmap.
Experience negotiating scope, schedule, and priorities with product and senior leadership.
Accountability for a team or departmental budget, including resourcing and investment decisions.
Deep experience with agile development processes, including scrum, sprint planning, backlog management, estimation, and retrospectives, with a track record of ensuring these ceremonies are run well and consistently for a delivery team.
Demonstrated experience managing distributed, remote engineering teams, including strong async communication and remote collaboration practices.
Strong software engineering background with deep expertise in system architecture, able to engage hands-on in technical discussions, design reviews, and architectural decisions.
Solid command of the full software development lifecycle, from requirements and design through deployment and production support.
A strong commitment to engineering quality, including the value of unit testing and automated test coverage, and a track record of building testing into a team’s everyday practice.
Experience delivering software across desktop clients, backend services, or both.
Excellent communicator and negotiator, able to work directly with senior leadership and major customers and to escalate risks early with clear recommendations.
Familiarity with AI agentic coding tools such as Claude Code and Codex is a plus; we actively use them and value leaders who encourage their adoption.
Why Backblaze
Lead the organization building software that protects the data of hundreds of thousands of customers worldwide.
Own a complete product end to end, from the desktop experience customers see to the backend that keeps their data safe.
Shape the strategy, structure, and leadership team of a core product line, with direct access to senior leadership.
Collaborate with experienced engineering, product, and QA teams in a flat, low-bureaucracy environment.
Competitive compensation and benefits.
Remote-first culture supporting work-life balance.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The expected salary range for this role is $205,000-$255,000.
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That's why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an
Equal Opportunity Employer.
Hybrid - San Francisco, New York City
ГибридseniorToronto, ON; Austin, TX
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УдалённоRemote-US; We strongly encourage candidates of all backgrounds to apply
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Dublin, Ireland
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San Francisco, CA • New York, NY • United States
United States - Remote; You are comfortable working in an international environment: a distributed team across the US, UK, and Europe, customers and auditors across time zones, and UK and EU regimes alongside US ones