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OneDome35 дн назад

Recruitment Marketing Manager – Growth Partners Network

Location: Bournemouth, United Kingdom Location: London Reporting Line: Head of Partner Advocacy & Growth Department: Marketing Employment Type: Full-time We are looking for an experienced B2B acquisition marketer with deep digital expertise to drive new mortgage brokers into the OneDome Growth Partners network. This is a cross-channel role where you will be responsible for identifying, reaching, and converting mortgage brokers primarily through performance digital channels, while also amplifying impact through PR, events, and referral initiatives. Reporting into the Head of Partner Advocacy & Growth, you will be the chief digital evangelist of the Growth Partners value proposition – using paid media, SEO, email, and automation to drive a predictable, scalable pipeline of new broker partners. Key Responsibilities Digital-First Broker Acquisition Strategy Design and execute a multi-channel acquisition plan to drive a steady pipeline of new mortgage broker partners. Own and optimise the full funnel – from awareness through to application. Develop a referral initiative that includes digital tracking, automated incentives, and broker-friendly sharing tools. Performance Marketing & Optimisation Manage acquisition budgets with a CPA focus, continuously testing ad creative, landing pages, audience segments, and offers. Implement retargeting campaigns to nurture brokers who have shown interest but not yet joined. Work with analytics teams to set up conversion tracking. Run regular A/B tests on messaging through deep understanding of our value proposition Test channel mix to improve conversion rates. Channel & Campaign Integration Work closely with the PR team to amplify trade media coverage – using earned media as fuel for paid and owned campaigns. Partner with the Events Manager to create hybrid event strategies: identifying where to be seen and how to maximise our presence. Spend time with internal partnership and sales teams to map the broker’s digital journey from first click to first completed application. Own the Growth Partners website landing pages for acquisition, optimising for SEO and conversion (CRO). Develop a compelling narrative around the Growth Partners community and create acquisition-focused digital assets and content to drive engagement Performance Reporting & Optimisation Track, measure, and report on digital acquisition KPIs: new broker sign-ups, CPA, CTR, conversion rate (landing page to application), ROI by channel, and referral conversion rates. Produce weekly dashboards for the Head of Partner Advocacy & Growth, making data-backed recommendations to reallocate spend. Feed digital learnings back into the broader growth strategy to continuously improve broker acquisition efficiency. Key Skills and Experience 5+ years of B2B marketing experience, with at least 3 years in a digital marketing or performance marketing role. Proven track record of growing memberships or acquiring partners preferably in a professional services environment. Hands-on experience with: Google Analytics, Google Ads, LinkedIn Campaign Manager, email marketing platforms and content management tools. Demonstrable success in creating innovative acquisition campaigns across multiple channels. You are digitally obsessive and commercially savvy: You love data and can model LTV:CAC and argue for incremental budget based on channel performance. A collaborative operator, you’ll enjoy working as part of a team whilst being equally at home leading a solo project. About OneDome OneDome is a UK-based housing and fintech technology platform building an AI-powered platform to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth. The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship HomeBuyer Service reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance. OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month , positioning the company among the largest housing and mortgage platforms in the UK. The company is profitable and has been recognised for rapid, capital-efficient growth, including being ranked the 4th fastest-growing fintech and 17th fastest-growing technology company by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the Sunday Times Tech 100 in 2026. Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation housing and fintech super-platform , replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience. Salary: £40,000 – £45,000 / year

Bournemouth, United Kingdom

Alpaca35 дн назад

Senior Data Scientist AI Evaluation

Location: Remote - Americas Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role : We're looking for a Senior Data Scientist, AI Evaluation to design how Alpaca measures whether our models and agents are actually right. You'll be a senior individual contributor who turns ambiguous quality questions into ground truth, scoring methods, and eval loops that the company can trust—and uses those results to make the systems better. You'll build on an established data foundation, so the focus is raising quality and speeding up safe rollout. You'll own the quality bar, independent of the teams that build and optimize those systems. This role is for someone who cares as much about whether an answer is correct as about whether a model can generate one. You'll partner with Product, Engineering, Analytics Engineering, and business stakeholders to define what "good" looks like, build the evaluations that test it, and close the loop so evals drive iteration. If you have a strong quantitative background, have shipped rigorous, measurable work (evaluation, experimentation, or model validation), and want ownership over a greenfield eval practice at a fast-growing brokerage-infrastructure company, this is the role. What You'll Do Design AI evaluations: Define ground truth, metrics, and scoring methods for models and agents. Build repeatable eval loops: Track quality over time and catch regressions before release. Partner on infrastructure: Work with engineering and analytics engineering to operationalize eval harnesses. Drive iteration: Translate eval results into actionable recommendations for system improvements. Establish quality standards: Set evaluation guidelines, documentation, and review practices. Mentor and align: Foster evaluation best practices and build a culture of measurable AI quality across the team. What We're Looking For Track record of quantitative measurement rigor (e.g., LLM/model evaluation, metric validation, or experimentation). Strong statistical and ML foundation—you treat evaluations as experiments (sample sizing, confidence intervals, significance, handling non-determinism) and validate automated graders against human ground truth. Proficiency in Python and SQL, with experience evaluating models in production environments. Strong judgment in defining quality metrics and ground truth for ambiguous outputs. Excellent communication and cross-functional collaboration skills to align technical teams and leadership. Strong problem-solving ability in fast-paced, greenfield environments. 6–10 years in quantitative data science or ML, with focused experience in measurement or evaluation. A quantitative degree is a plus; equivalent industry experience is equally welcome. Nice to Have Hands-on LLM/agent evaluation in production, including eval harnesses, LLM-as-judge calibration, and CI regression gates. Experience evaluating text-to-SQL, analytics agents, or other systems where correctness is verifiable against data. Background in fintech, brokerage, or other domains where a wrong answer has real business or risk consequences. Fluency with AI tools in research and engineering workflows. How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Alpaca35 дн назад

Product Manager - Trading API

Location: Remote - Global Anywhere Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: Our Trading API product team at Alpaca is looking for a Senior Product Manager to drive growth across Alpaca’s direct channel — from core Trading API products to Alpaca Connect / Marketplace, our ecosystem for third-party apps and partners. In this role, you will define and ship product initiatives that deepen developer and trader engagement, expand the partner ecosystem, and grow trading volume and revenue, while closely collaborating with engineering, design, data, marketing, partnerships, operations, and other cross-functional teams across Alpaca. Your Responsibilities: Shape the Alpaca Connect / Marketplace roadmap: self-service partner onboarding and approval, app discovery and distribution, OAuth / consent experiences, and platform utilities that help partners get found, adopted, and scaled Help drive Trading API product strategy by deeply understanding customer and partner needs and behaviors, analyzing ROI, assessing market competition, and evaluating build-vs-buy opportunities Define and own product requirements, partnering with engineering, design, operations, data, partnerships, and other cross-functional teams to deliver high-quality products on time Own product metrics by leveraging data analytics to measure success, identify opportunities, and drive continuous improvement Guide go-to-market strategy and execution, partnering with marketing, sales, partnerships, and operations to drive product adoption, activation, retention, and revenue growth Drive Trading API growth— acquisition, activation, retention, and monetization — by deep-diving the user funnel, removing friction, optimizing conversion, and running experiments that move trading volume and revenue Take ownership of ad hoc projects and initiatives as business needs evolve Who You Are (Must-Haves): Excited about what Alpaca is building Bachelor’s or Master’s degree in Computer Science, Mathematics, STEM, or a related field 6+ years of experience in Product Management, Engineering, Trading, or building a product of your own Deep passion for trading, markets, and financial products Strong analytical skills with proficiency in SQL Sharp business acumen, with the ability to balance user experience, stakeholder needs, technical feasibility, and resource constraints Strategic thinker who can zoom in on solving immediate problems while keeping long-term company goals in mind Highly self-driven, with exceptional communication skills to bridge technical and non-technical audiences Who You Might Be ( Nice-to-Haves): Experience building or scaling trading platforms, brokerage products, developer platforms, or integration marketplaces Hands-on experience with algorithmic trading Technical background with experience working with APIs or partner ecosystems Experience owning growth metrics How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Bybit35 дн назад

Senior Product Manager – Trading & Onchain

Exadel35 дн назад

Middle Database Administrator (SQL, Cloud, AWS)

Location: São Paulo, Brazil Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base. What You’ll Do Administer, support, and optimize critical database environments, with a primary focus on SQL Server Maintain database availability, performance, security, integrity, and resilience Monitor database health, performance, capacity, and resource utilization Perform performance tuning and optimize SQL queries, indexes, execution plans, and database structures Conduct capacity planning and recommend improvements based on projected growth and business demand Troubleshoot and resolve complex database, application, and infrastructure issues Implement and manage backup, restore, replication, contingency, and recovery strategies Support Disaster Recovery planning, testing, and execution Participate in database migration and modernization projects, particularly within AWS environments Support the evolution of database architectures, administration standards, and technical best practices Collaborate with Development, Infrastructure, Cloud, Security, and Architecture teams Support development teams with SQL query optimization and physical data modeling Identify opportunities to automate recurring database-administration activities Improve operational efficiency through automation, monitoring, and standardized procedures Maintain technical documentation, operational procedures, and recovery runbooks Participate in incident response and problem-management activities for critical environments What You Bring Middle-level experience in database administration Strong hands-on expertise with Microsoft SQL Server Experience supporting critical, large-scale, or mission-critical database environments Experience working within banking or financial-services environments Strong knowledge of high availability, database security, performance optimization, and Disaster Recovery Experience working with cloud and hybrid environments, preferably AWS Hands-on experience with backup, restore, replication, contingency, and environment-recovery processes Strong SQL troubleshooting and performance-tuning skills Experience optimizing queries, indexes, execution plans, and database structures Understanding of capacity planning, monitoring, and database-health management Knowledge of infrastructure, operating systems, storage, and networking Experience supporting database migrations or modernization initiatives Ability to diagnose and resolve complex technical issues Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field Analytical, proactive, collaborative, and solution-oriented mindset Nice to have Experience with Oracle, PostgreSQL, or MySQL Knowledge of NoSQL databases Experience with Python, PowerShell, or other automation and scripting technologies Microsoft, AWS, or comparable technical certifications Experience working with Infrastructure as Code or automated cloud-provisioning tools Familiarity with Agile methodologies English level Advanced Work Type: Hybrid Location: São Paulo, Brazil Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

EXANTE35 дн назад

Data Engineer

Location: Almaty, Almaty, Kazakhstan Who we are We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account. We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want. Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders. Our culture Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it. That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones. About The Role Our Business Intelligence department owns the trusted data warehouse and the analytics every department relies on. We build and maintain the models and reports behind management reporting and daily decision-making, with a strong focus on getting the numbers right and on time. We're hiring a hands-on, SQL-strong data engineer to drive development work forward in our GCP + dbt + Power BI stack. Reporting Line — Head of Data Warehouse Worksite — Remote What You Will Do Develop and look after reliable, scalable data models, transformations and pipelines across BigQuery and dbt. Bring together data from a range of different systems — databases, APIs, file feeds and external providers. Translate reporting needs into accurate, well-tested and documented datasets. Put validation, checks and monitoring in place so data problems are spotted before they spread. Make sure the day-to-day data lands correctly and on schedule. What We're Looking For Must have In-depth knowledge of SQL — you are confident in writing and debugging complex queries, and you understand the underlying data. Substantial experience working in a production environment with ELT pipelines, data integration and data modelling. A deep understanding of the principles of data quality assurance and data warehouse design. Reliability and independence — you are able to take responsibility for resolving data-related issues and see the task through to completion. Nice to Have Experience with designing and building data models in dbt. Comfortable using Python to move and integrate data across GCP services. Practical experience querying and working in BigQuery (or a comparable cloud warehouse). Solid grasp of star-schema design and semantic modelling for Power BI. Confident with version control and CI/CD workflows, GitLab a plus. Background working with brokerage, banking, asset-management, payments or fintech data. We Offer Competitive salary that reflects your experience and the value you bring. Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best. Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle. A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way. Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry. Connection beyond your desk — events that bring our teams together to network and celebrate. Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries. EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/. We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention. Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.

OKX35 дн назад

Assistant Relationship Manager - OKX SG

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the team As a key digital asset hub, Singapore is an integral part of our global strategy. Licensed by MAS, OKX SG is focused on providing Singapore users with a secure and user-friendly platform for trading digital assets. The Commercial team is responsible for developing and deepening relationships with high-value individual and institutional clients, understanding their needs, and connecting them with relevant products and solutions across the OKX ecosystem. About the Opportunity We are seeking an experienced Assistant Relationship Manager to support our Relationship Managers in delivering a responsive, seamless experience for high-value clients in Singapore. You will take ownership of client preparation, day-to-day servicing, follow-up, and internal coordination across the client lifecycle. This includes ensuring RMs are well prepared for client conversations, agreed actions are completed promptly, and client requests are handled with care and professionalism across Product, Operations, Compliance, and other internal teams. This is a hands-on, client-facing role for someone who understands the expectations of sophisticated clients, anticipates what needs to be done, and follows through reliably. Success requires strong attention to detail, sound judgement, and a high level of ownership in ensuring both RMs and clients receive consistent, high-quality support. What You’ll Be Doing Client & Meeting Preparation - Prepare concise client briefs covering relationship history, account activity, outstanding requests, and relevant discussion points, ensuring RMs are well prepared for client conversations. - Coordinate meeting agendas, materials, and logistics, and conduct client or prospect research as required. - Maintain accurate and up-to-date client records, ensuring relevant information is readily accessible to RMs. Onboarding & Account Support - Guide clients through onboarding and account maintenance, clearly communicating documentation requirements, next steps, and progress. - Coordinate KYC and account-related requests with Operations and Compliance, checking submissions for completeness and following up on outstanding information. - Drive operational blockers towards resolution, recognising when matters require RM involvement or specialist review and escalating promptly. RM Enablement & Process Improvement - Maintain CRM records, action trackers, and reporting so RMs have clear visibility of client priorities and outstanding actions. - Develop knowledge of OKX products and processes to independently handle routine enquiries and anticipate information RMs may need. - Identify recurring service issues and improve workflows to reduce administrative burden, strengthen follow-through, and improve the overall client experience. Commercial Support - Support RMs with research and preparation for prospective high-value clients, including understanding their business, trading or investment needs, and relevant market developments. - Support prospect follow-up and progression through the sales process, coordinating agreed next steps and maintaining momentum. - Where appropriate, support targeted outreach and initial client engagement under the direction of RMs. What We Look For In You 5+ years of experience in financial services, fintech, crypto, wealth management, institutional sales, client servicing, or another relevant commercial environment. Strong interest in crypto and financial markets, with the curiosity and ability to develop deep product knowledge quickly. Commercially minded and confident engaging directly with clients, with the ambition to develop into an independent Relationship Manager. Experience supporting HNW/UHNW, family-office, institutional or other sophisticated clients, including complex account structures and time-sensitive instructions. Strong ownership and follow-through, with the ability to manage multiple client requests and ensure issues are driven through to resolution. Analytical and detail-oriented, with the ability to use client and activity data to identify commercial opportunities. Strong written and verbal communication skills, with the ability to work effectively across clients and internal stakeholders. Proactive, resourceful, and comfortable operating in a fast-paced environment where priorities can change quickly. Fluency in English and Mandarin is required Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Bybit35 дн назад

[EU] Regulatory Legal Counsel

Location: Vienna, Austria About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Responsibilities: Develop, implement, and maintain compliance programs to ensure adherence to regulatory requirements, in particular under MiCAR, MiFID, and PSD II. Conduct regular compliance risk assessments and audits to identify potential areas of non-compliance and recommend corrective actions. Monitor and analyze legislative and regulatory developments, providing guidance to the business on necessary compliance adjustments. Collaborate with internal teams to ensure compliance with regulatory requirements and company policies, including training and awareness programs. Assist in the preparation and submission of regulatory reports and documentation to ensure timely compliance with reporting obligations. Support the business in obtaining and maintaining necessary licenses and regulatory approvals in Austria. Requirements: A law degree (LLB, JD, Mag. iur., LL.M., or equivalent). Minimum of 3 years of legal experience, preferably within an in-house legal team, regulatory authority, financial firm or law firm. Work experience in Austria and/or Germany preferred. Strong understanding of Austrian and EU laws relating to regulatory compliance in particular with respect to MiCAR, MiFID and E-Money Directive / Payment Services Directive. At least 3 years of professional experience. Excellent written and verbal communication skills in both German and English. Able to work independently in a fast-paced, regulated environment with high integrity and discretion. This position is based in Austria, Vienna Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Kraken36 дн назад

Affiliate Growth Lead, US

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We are looking for an Affiliate Growth Lead, US to build and scale our relationships with finance and investing creators and affiliates across the US market. The role combines business development, creator and affiliate partnerships and performance marketing, with a clear commercial mandate: drive attributable funded accounts and trading volume from active traders and investors, starting with Margin. This is not a crypto-native KOL role. The audience we want to reach already trades and invests, and we reach them through the creators and publishers they trust in traditional finance, trading education and wealth management. THE OPPORTUNITY - Own business development for US finance and investing creators and affiliates, building a high-quality pipeline of trading educators, finance YouTubers and podcasters, newsletter authors, and wealth-management and advisor-creators. - Develop and execute the US creator and affiliate strategy, starting with a focus on driving Margin trading volume and funded accounts, with the scope to expand across Kraken's other trading products. - Own partner acquisition and relationship development, from initial outreach and commercial conversations through activation and ongoing growth. - Structure CPA, revenue-share and hybrid partnerships that tie partner incentives to funded accounts and trading activity. - Set up and manage the tracking, attribution, payout and reporting needed to measure partners through funded and traded accounts. - Work with Legal and Compliance on disclosure, content review and approved messaging, so that promotion of leveraged products is responsible and consistent. - Partner across Growth, Marketing, Product and other relevant teams to turn creator and affiliate opportunities into effective campaigns, and bring partner and audience feedback back into the product. - Coordinate with the NORAM Pro KOL Business Development team so each creator has a single point of contact and relationships are not duplicated. - Track attributable trading volume, funded accounts, active-trader retention and CAC per partner, and use the results to prioritize partners and investment. - Continuously identify emerging creators, communities and affiliate publishers that reach active traders and investors in the US. WHAT YOU BRING - Deep experience in business development, partnerships, influencer management or affiliate-led growth in the US, with a track record of running performance-based creator or affiliate programs for a brokerage, trading platform or investing product. - Experience growing margin, options, futures or other leveraged or active-trading products. - A strong existing network and understanding of the US finance and investing creator ecosystem, including trading educators, finance YouTubers, newsletter authors, podcasters and wealth-management or advisor-creators. - Working knowledge of crypto and digital assets, with the ability to explain crypto trading products clearly to audiences who are new to them. - Demonstrated ability to originate, negotiate and grow commercially meaningful partnerships, including CPA, revenue-share and hybrid deal structures. - Hands-on experience with affiliate networks and tracking platforms. - A record of turning creator or affiliate activity into measurable outcomes such as funded accounts, trading volume, revenue or acquisition, with results you can describe in numbers. - Familiarity with US financial advertising rules, including FTC paid-endorsement disclosure, and experience getting creator content through compliance review. - Strong relationship-building skills, with the credibility to work with creators who protect their audience's trust and are selective about the brands they promote. - Commercial judgment: you prioritize partners based on expected impact on conversion and trading activity, not on reach or activity alone. - Comfort using performance data to evaluate partners, diagnose results, adjust strategy and end partnerships that do not perform. - Strong cross-functional execution skills and the ability to move opportunities from prospecting through launch and ongoing growth. NICE TO HAVES - Experience working in wealth management or fintech. - Experience at a crypto exchange or digital-asset firm. - Existing relationships with US crypto-native creators. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Alpaca36 дн назад

Staff Software Engineer - Corporate Actions & Security Master

Location: Remote - North America and Europe Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role Alpaca is looking for a hands-on engineer with deep knowledge of Corporate Actions and Security Master systems. You understand dividends, reorganizations, splits, mergers, tenders, redemptions, elections, and security lifecycle events. You know that entitlements are determined by validated announcement terms and the applicable stock record—and that vendor data must be enhanced and cross-verified before it can safely affect customer accounts. You will help build the systems that manage security reference data, validate Corporate Action announcements, calculate entitlements, process resulting cash and position changes, and reconcile outcomes across a global brokerage platform. Things You Get To Do Design systems for Corporate Actions, Security Master, and securities lifecycle processing across U.S. and international markets. Ingest, normalize, enhance, and cross-verify security and event data from vendors, depositories, custodians, and other authoritative sources. Build entitlement processing using validated announcement records, stock records, elections, withholding, currencies, and fractional-share rules. Support dividends, interest, splits, reverse splits, mergers, exchanges, spin-offs, tenders, rights, redemptions, calls, maturities, and elections. Manage security setup and changes involving symbols, identifiers, listings, exchanges, currencies, and lifecycle status. Build auditable workflows for validation, approvals, processing, corrections, exceptions, and reconciliation. Ensure security and event changes propagate accurately across books and records, positions, ledger, trading, margin, tax, and customer-facing systems. Write and operate production code while partnering closely with Operations, Product, and other engineering teams. Who You Are 7+ years of professional software engineering experience building complex production systems. Hands-on Corporate Actions, Security Master, or securities-processing experience within a broker-dealer, clearing firm, custodian, bank, depository, transfer agent, or financial data vendor. Strong understanding of announcement terms, record and effective dates, stock-record eligibility, entitlements, elections, fractions, and reconciliation. Experience with financial data ingestion, normalization, versioning, lineage, and cross-source validation. Strong coding and system-design skills, preferably in Go, with experience building distributed and event-driven services. Experience with relational databases, preferably PostgreSQL, and cloud-native systems such as GCP and Kubernetes. Strong ownership and the ability to translate complex operational and financial-market requirements into reliable, auditable software. Nice to Have Experience with DTCC/DTC Corporate Actions processing or international market infrastructure. Familiarity with ISO 15022, ISO 20022, or SWIFT Corporate Actions messages. Experience building an entitlement engine, Security Master, symbology platform, stock record, reconciliation system, or brokerage ledger. Understanding of how Corporate Actions affect trading, margin, tax, securities lending, fractional shares, and customer statements. How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Bybit36 дн назад

Senior VIP Relationship Manager (MENA)

iCapital36 дн назад

Account Manager- Associate

Location: Remote - United States About the Role iCapital is looking to hire an Associate Account Manager to support and grow relationships with an assigned portfolio of clients.This individual is responsible for account management and will be based remotely in the Midwest region. This individual will play a key role in maintaining overall client health, driving platform adoption, supporting strategic initiatives, and ensuring clients maximize the value of iCapital's solutions through proactive engagement, training, and ongoing relationship management. This individual will serve as a trusted day-to-day partner to clients while collaborating closely with internal stakeholders to deliver a best-in-class client experience. This role will manage client relationships, coordinate resources across teams, identify opportunities for growth and expansion, and support the successful execution of strategic account plans. Responsibilities Manage relationships with assigned client accounts and serve as a primary point of contact for day-to-day client engagement. Develop and execute account plans designed to improve client satisfaction, product utilization, relationship strength, retention, and overall account health. Conduct regular client meetings, business reviews, and proactive outreach to maintain strong working relationships and understand evolving business priorities. Analyze client health, platform adoption, business objectives, and utilization trends to identify risks, opportunities, and actionable recommendations. Serve as a trusted advisor by providing guidance on best practices, operational efficiencies, and strategic initiatives that support successful client outcomes. Lead platform onboarding, implementation support, training, and adoption efforts to maximize client engagement and utilization. Monitor account health and proactively identify risks, challenges, and opportunities for improvement. Support client retention and growth initiatives by identifying expansion opportunities and partnering with Sales and Strategic Account Management teams as appropriate. Coordinate and communicate on escalated client issues while partnering with Product, Client Delivery, Production Support, and other internal teams to drive successful resolution. Track client priorities, strategic initiatives, enhancement requests, and action items to ensure visibility and progress. Serve as the voice of the customer by communicating client feedback, business needs, operational challenges, and product enhancement opportunities internally. Build strong collaborative relationships across Product, Client Delivery, Production Support, Finance, Sales, and Leadership teams to support client success. Support renewal and commercial discussions through coordination, stakeholder management, follow-up activities, and internal alignment. Present and demonstrate company products, capabilities, and solutions when appropriate. Maintain accurate account plans, client activity records, and documentation within Salesforce and other approved systems. Keep internal systems and records updated with relevant client notes, activities, and required information. Participate in industry events, conferences, and client-facing activities to strengthen industry knowledge and professional networks. Complete ad hoc projects and assignments as needed. Qualifications 3-5 years of experience in account management, customer success, relationship management, client delivery, consulting, or other client-facing roles Preferred experience within financial services, insurance, InsureTech, FinTech, wealth management, or related industries Demonstrated ability to manage complex client relationships and multiple stakeholder groups Strong communication, presentation, relationship-building, and interpersonal skills Strong consultative problem-solving and client service orientation Experience developing and executing account plans and driving client engagement strategies Strong organizational, project management, and coordination capabilities with the ability to manage multiple priorities Able to analyze client health, identify business needs, and develop actionable recommendations Experience collaborating across multiple departments and influencing outcomes without direct authority Proficiency with Microsoft Office Suite and Salesforce or comparable CRM platforms Able to work independently, proactively, and effectively in a fast-paced environment Willingness to travel as needed for client meetings, business reviews, conferences, and team events Benefits The base salary range for this role is $70,000 to $80,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). Employees in this role will work fully remote based in the Midwest region. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Bybit36 дн назад

Internal Audit Lead

Location: Abu Dhabi, UAE; Hong Kong SAR; Kuala Lumpur, Malaysia About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. We are seeking an experienced Internal Audit Manager with forensic investigation experience to join our global internal audit function. This role will be responsible for leading end-to-end business audit engagements across business functions, as well as conducting fraud investigations and whistleblower cases. The ideal candidate will combine strong audit fundamentals with investigative rigour — capable of both evaluating control environments and tracing irregularities to their root cause. Deep knowledge of financial services, cryptocurrency, or fintech is highly valued. Business Audit Plan and execute end-to-end risk-based audit engagements across operational, financial, and business functions Evaluate the design and operating effectiveness of internal controls, identifying control gaps, policy violations, and process inefficiencies. Draft high-quality audit reports that clearly communicate findings, root causes, business impact, and actionable recommendations to management and the Board. Monitor remediation progress and drive timely closure of audit issues. Forensic Investigation Lead or support fraud investigations, ethics violations, and whistleblower cases — including evidence collection, interview planning, and forensic analysis of financial transactions. Conduct deep-dive analyses of suspicious activities, tracing transaction flows, identifying anomalous patterns, and documenting evidence for management action Prepare investigation reports suitable for management decision-making, disciplinary proceedings, or regulatory disclosure. Collaborate with Legal, HR, and Compliance on sensitive investigations, maintaining strict confidentiality and chain-of-custody protocols. Collaboration & Advisory Partner with Compliance, Risk, Finance, and business teams to strengthen the control environment proactively. Provide advisory input on policy design, process improvements, and anti-fraud controls. Requirements Bachelor's degree in Accounting, Finance, Law, Business Administration, or related field. CPA, CIA, CFE (Certified Fraud Examiner), or equivalent certification preferred. Minimum 6 years of experience in internal audit, forensic investigation, or compliance within financial services, fintech, or cryptocurrency sectors. Demonstrated experience conducting fraud investigations or forensic reviews, including evidence handling, interview techniques, and report writing. Strong understanding of internal control frameworks, risk management practices, and IIA auditing standards. Knowledge of cryptocurrency exchange operations, blockchain, and related regulatory frameworks is a strong plus. Detail-oriented with excellent analytical and critical thinking skills. Effective communication skills (written and verbal) with the ability to present complex findings clearly to senior management. Proficient in Chinese and English for business usage. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Bybit36 дн назад

Compliance Operations Expert

Location: Abu Dhabi, UAE About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Role Overview: We are seeking a Compliance Solution Consultant / Compliance Solution Operations professional to design and implement the compliance framework for global fiat on-ramp and off-ramp payment solutions. This role bridges compliance, legal, and product operations, focusing on building compliant, scalable models that integrate both traditional payment infrastructures and crypto-stablecoin settlement mechanisms. The ideal candidate will combine deep expertise in global payment compliance, cross-border settlement frameworks, and crypto-financial regulations, with a strong ability to translate compliance requirements into practical business and product solutions. Key Responsibilities: 1. Compliance Framework & Infrastructure Design Develop and implement a compliance framework for fiat on/off-ramp and payment products that aligns with regulatory requirements across EU, LATAM, and MENA. Design compliance-ready payment and settlement models, combining stablecoins with traditional financial systems. Build and maintain documentation including policies, business models, SOPs, and risk assessment frameworks that support product launches and ongoing operations. 2. Regulatory Strategy & License Application Support and coordinate license applications (e.g., EMI, PSP, SVF, CASP, MiCAR, or equivalent) by preparing operational, compliance, and product-related documentation. Work directly with legal and compliance counsel to ensure regulatory filings meet jurisdictional standards. Liaise with regulators and external legal advisors to clarify and align requirements for cross-border settlements and stablecoin integration. 3. Product & Partner Compliance Enablement Advise product, engineering, and operations teams on compliance implications of new features and guide them in adapting product flows accordingly. Identify and structure partnerships with banks, PSPs, stablecoin issuers, and payment networks that meet compliance and operational standards. Collaborate with internal teams to establish secure and auditable fund flow designs, including user KYC/KYB, transaction monitoring, and reporting processes. 4. Global & Cross-Border Solution Development Design compliance-compatible solutions for cross-border payment settlement, including hybrid crypto-fiat systems. Develop region-specific compliance solutions, accounting for regulatory, banking, and FX environments in the EU, LATAM, and MENA regions. Support the creation of global policy templates and partner onboarding guidelines that ensure consistent compliance execution across jurisdictions. Candidate Profile: Core Background 5~10 years of professional experience in compliance, legal, or regulatory operations within payments, fintech, or crypto industries. Proven track record of building or scaling compliance frameworks for global payment solutions or financial institutions. Experience engaging with regulators and supporting license applications (EMI, PSP, SVF, CASP, MiCAR, etc.) across multiple jurisdictions Technical & Functional Expertise Strong understanding of fiat payment infrastructures, including card settlement, bank transfers, and e-money frameworks. Familiarity with crypto compliance frameworks, including VASP, stablecoin, and blockchain-based financial products. Hands-on experience designing payment fund flows, operational policies, and internal control systems. Deep knowledge of AML/CFT, KYC/KYB, transaction monitoring, and risk reporting requirements. Preferred Regional Exposure Direct working experience in one or more of the following regions: EU: Familiarity with MiCAR, PSD2, or MiFID frameworks. LATAM: Understanding of local payment ecosystems (e.g., PIX, SPEI) and crypto compliance approaches. MENA: Awareness of regional PSP/SVF frameworks and stablecoin regulatory approaches. Soft Skills & Competencies Strategic thinker with a solution-oriented mindset — capable of balancing compliance rigor with business agility. Strong cross-functional leadership: able to collaborate effectively with product, legal, engineering, and BD teams. Exceptional communication skills, capable of presenting complex regulatory ideas in clear, actionable business terms. High integrity, analytical mindset, and a global outlook toward compliance innovation. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Smartling37 дн назад

Localisation Project Manager

Location: Ireland Overview Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked #3 on Fast Company's Most Innovative Companies list . We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started. We're looking for a Localisation Project Manager (Localisation Operations Specialist) based in Ireland to join our Managed Services team. In this role, you'll own the end-to-end localisation lifecycle for a portfolio of enterprise clients, serving as both their operational point of contact and a key contributor to how our team delivers value. This is a role for someone who brings real localisation experience, thrives in a fast-paced, remote-first environment, and is energized by the challenge of balancing operational precision with strong client relationships. You Will Act as your clients' embedded localisation operations expert, serving as the primary operational point of contact and trusted advisor for assigned accounts. Foster strong stakeholder relationships, navigate competing priorities, and coordinate cross-functional teams to ensure the successful execution and continuous improvement of clients' localization programs. Design and optimize localisation processes within Smartling’s platform and client-preferred project management and content management tools, overseeing the end-to-end job lifecycle and tailoring configurations to each client’s unique requirements, including effective use of AI tooling where applicable. Solve problems both independently and collaboratively, bringing a solutions-first mindset to client challenges and internal roadblocks. Proactively drive operational excellence by identifying and implementing process improvements, documenting best practices, and leveraging automation and AI-enabled solutions to streamline workflows, enhance scalability, and improve team efficiency You Have At least 2-3 years of experience in localisation or translation project management, ideally within a managed services or agency environment Solid understanding of localisation file formats, content types, and CAT/TMS tooling Strong client management skills: comfortable leading calls, navigating difficult conversations, and representing the team externally Proficiency with project management and reporting tools (e.g., Jira, Asana, Google Sheets, Looker, or equivalent) Experience coordinating with cross-functional teams across engineering, QA, and vendor management Excellent organizational and time management skills, with sharp attention to detail and the ability to manage competing priorities across time zones Strong written and verbal communication skills Preferred but not required Hands-on experience with Smartling or other TMS platforms (such as Phrase, XTM, or MemoQ) Experience supporting enterprise or SaaS clients in an operational or customer-facing role. Fluency or working proficiency in a second language Interest in language, technology, or global content strategy You Are Accountable. You take full ownership of your accounts, addressing issues promptly and documenting root causes and preventative actions for future improvement. Customer-Focused. You understand that client deadlines and requirements are real business commitments and consistently approach them with urgency, accountability, and care. Adaptable. You adjust effectively to changing scope, priorities, and unexpected client inputs without losing focus or execution quality. Communicative. You proactively stay ahead of client needs by sharing status updates, surfacing risks early, and contributing insights, guidance, and best practices. Process-Driven. You adhere to established processes while actively identifying opportunities to improve efficiency and consistency. You Will Enjoy Freedom 🏡- we are remote-first Growth - an opportunity to learn and advance your career Wealth 💰 - we offer a competitive salary Wellness - company-sponsored Health insurance plan & pension plan with company matching Balance - flexible PTO + 10 bank holidays! Generous parental leave Culture 🤝- an energetic, value-driven, and fun culture and team spirit Bonus - employee referral programs and Apple equipment Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences. To all recruitment agencies: Smartling does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias or Smartling employees. Smartling is not responsible for any fees related to unsolicited resumes. *To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.

TechBiz Global GmbH37 дн назад

Business Development & Sales Director (Cyprus)

Location: Aya Napa, Cyprus; Larnaca, Cyprus; Limassol, Cyprus; Nicosia, Cyprus; Paphos, Cyprus; Paralimni, Cyprus Workplace: hybrid At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an Business Development & Sales Director to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Responsibilites: Develop and execute the global business development strategy for clients discretionary separate account management, advisory and fund management services Originate and convert new relationships with HNWIs, family offices and professional clients, and grow AUM and revenue against agreed targets Build, manage and supervise a disciplined pipeline in our CRM, and develop client’s media positioning Establish partnerships with private banks, external asset managers, law firms, corporate service providers and other third-party providers for cross-selling and client acquisition Lead marketing activity, the website and pitch materials, working with clients Compliance function Coordinate client onboarding with Back Office and Compliance to a high regulatory standard, if applicable Represent client at meetings, conferences and industry events in Cyprus and abroad, if applicable Coordinate third-party distribution relationships and develop and supervise the lead generation process 5+ years in business development, sales or relationship management in asset management, private banking, wealth management, fund distribution or institutional sales A drive to build and grow an international network among HNWIs, family offices and institutional investors across the EU, the CIS, the Middle East and beyond – we value an energetic self-starter who actively creates new connections A proven record of raising assets and closing mandates Solid understanding of MiFID II and the CySEC regulatory environment Good knowledge of product distribution regulation, including product governance and target market rules, marketing communications, and cross-border marketing and passporting Excellent English University degree in finance, economics, business or a related field Preferred: CySEC certification (preferable but not mandatory) Russian, Greek, Italian, French or another additional language

ГибридAya Napa, Cyprus; Larnaca, Cyprus; Limassol, Cyprus; Nicosia, Cyprus; Paphos, Cyprus; Paralimni, Cyprus

Bybit38 дн назад

Regional Sales Lead, Mandarin Speaking Region

Location: APAC - Remote; Hong Kong SAR About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Role Overview The Regional Sales Lead owns the affiliate growth strategy and execution for the Mandarin-speaking market, reporting into our global BD team. You'll be on the ground — sourcing and building relationships with crypto communities, KOLs, HNW individuals, and professional traders to drive user acquisition and deepen Bybit's presence in one of the world's most active retail crypto markets Responsibilities Affiliate Network Building: Proactively identify, recruit, and develop affiliates with communities of HNW clients, professional traders, and active crypto participants. KOL & Influencer Partnerships : Source and manage relationships with crypto KOLs, influencers, and media channels — negotiate campaigns, co-branded content, and referral programs that drive registrations and trading volume on Bybit HNW Client Management: Build and maintain direct relationships with high-net-worth individuals and trading groups; serve as their primary Bybit contact, ensuring they have access to relevant products (OTC desk, VIP programs, institutional-grade features) User Acquisition Strategy: Devise creative, locally-relevant approaches to acquire users — going beyond standard playbooks to find what works in unique crypto landscape Market Intelligence: Stay on top of crypto regulation, competitor activity (local and global exchanges), and community sentiment — feed insights back to regional and global leadership Performance Optimization : Own and report on affiliate acquisition of OKRs — registration, deposit conversion, trading volume, retention — and iterate based on data to improve ROI Cross-functional Collaboration : Work closely with Bybit's product, compliance, marketing, and VIP teams to localize offerings and ensure the Mandarin-speaking user experience is best-in-class Requirements 3+ years of solid experience in cryptocurrency, FX, fintech, or financial services — with a demonstrable track record of building affiliate networks or BD pipelines from scratch Business development or affiliate management experience — you understand the mechanics of referral economics, commission structures, and partner lifecycle management Strong project management skills — comfortable juggling multiple partner relationships, campaigns, and deadlines simultaneously Data-driven mindset — you understand acquisition OKRs (CPA, LTV, deposit conversion, volume per referred user) and use segmentation and analytics to optimize performance Fluent in Mandarin — this is non-negotiable; you'll operate between global HQ and local partners daily Self-starter mentality — you don't wait for instructions; you find the opportunity and bring the plan Nice to Have Previous experience at a crypto exchange — you know how exchange BD works Experience working across time zones and cross-cultural teams in a global organization Genuine passion for blockchain technology, DeFi, and the evolving crypto payments space Existing relationships with Mandarin-speaking financial media, fintech associations, or institutional broker networks Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Taxfix40 дн назад

Associate Team Lead, Customer Success

Location: Madrid Workplace: Hybrid OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016. YOUR TEAM: In the role of Customer Success Associate Team Lead, you'll work closely with our customers, accountants, and support agents to ensure the highest quality of service while guiding the team through the nuances of tax filing processes. We're looking for a natural leader — someone positive, driven, and eager to make a real impact in a fast-growing fintech environment. We're a lean operations team, which means we value people who lead by example, roll up their sleeves when needed, and are passionate about both great customer experiences and team development. From day one, you'll need to hit the ground running — deepening your knowledge of our platform, our processes, and the tax landscape, while helping your team do the same. WHO WE'RE LOOKING FOR: Are you a customer support professional with experience leading teams? Do you thrive on improving processes, optimizing customer experiences, and making complex topics easy to understand? If so, we want to hear from you. We’re looking for an Associate Team Lead to help our team operate efficiently, provide excellent service, and improve performance. You’ll track KPIs, give feedback that actually makes a difference, and act as a point of contact for customer support agents. YOUR RESPONSIBILITIES: As our Associate Team Lead, you’ll play a pivotal role in elevating the customer support function. Here’s how: - Team Leadership: Coordinate priorities and workload, monitor service performance, and help the team meet agreed service and quality targets. - Support and handle complex cases: Support agents with difficult customer queries and escalations, helping ensure clear, accurate, and customer-focused resolutions. - Performance Management: Keep an eye on key metrics, hold 1:1 meetings with team members, and provide feedback that helps them grow. - Improve processes: Identify recurring friction in workflows, guidance, and response templates; work with relevant teams to implement improvements. - Cross-Team Collaboration: Work closely with our product and marketing teams to bring customer feedback into the bigger picture. - Training & Development: Ensure the team stays sharp by keeping them up to date with the latest tools, processes, and best practices. - Reporting & Insights: Analyze data, track trends, and share insights to continuously improve customer support. - AI Builder: Leverage and help shape AI-powered tools to streamline support workflows, draft smarter response templates, and reduce resolution times — actively contributing to how we build and iterate on AI within the support function. - Retention opportunity: Identify at-risk customers through support interactions and data trends, working proactively to address pain points, reduce churn, and turn frustrating experiences into reasons to stay — making customer support a key driver of retention. YOUR PROFILE: We’re excited to meet someone who: - Communicates clearly and inspires their team to excel. - Is native in Spanish and fluent in English. - Previous experience in customer service, with at least 1-2 years supervising or managing a customer service team. - Experience with support tools (e.g., Zendesk, Intercom etc) and understanding of CRM systems. - Strong analytical skills to track and improve key customer service metrics. - Demonstrates strong problem-solving skills and a proactive with a passion for delivering great customer experiences. - Is based in Madrid. WHY TAXFIX? - A chance to do meaningful, people-centric work with an international team of passionate professionals. - Holistic well-being with free mental health coaching sessions. - A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like. - Employee stock options for all employees—because everyone deserves to benefit from the success they help to create. - 30 annual vacation days and flexible working hours. - A generous learning budget to support your personal and professional development and guidance from our internal L&D experts. - Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip. - Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible. - Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions. - Have a four-legged friend in your life? We’re happy to have dogs join us in the office. Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture. At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves. Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.