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Location: Al Jubail, Saudi Arabia; Dhahran, Saudi Arabia We are seeking a Manufacturing Engineer to join our Mechanical Services Shops. Mechanical Services Shops is responsible for providing rotating and static equipment repair and fabrication of components. Your primary role is to develop and optimize routes for precision components produced through machining, additive, welding, casting, heat treatment, and related processes. You will ensure designs are executable and that operations achieve safety, quality, delivery, cost, and capacity objectives. Key Responsibilities As the successful candidate you will be required to perform the following: · Process Development: Create routings, process plans, work instructions, control plans, inspection points, and production standards for new and repaired components. · Design for Manufacturability: Review drawings and models, identify risks, recommend tolerances and appropriate method, and coordinate technical queries with reverse engineering and quality teams. · Production Planning & Optimization: Balance capacity, sequence operations, define tooling and fixtures, reduce setup and cycle time, and improve throughput, yield, and equipment utilization. · Failure & Root-Cause Analysis: Investigate machining, fabrication, dimensional, material, and assembly failures using structured problem-solving; implement verified corrective and preventive actions. · Industrialization & Governance : Lead fabrication of parts, process validation, material supplier technical reviews, and transfer of qualified methods into repeatable production. Requirements You will hold a Bachelor's degree in Manufacturing, Mechanical, Industrial, Production, or Materials Engineering from a recognized and approved program. You will have at least 15 years of manufacturing-engineering experience, including a minimum of 8 years developing and optimizing industrial production processes for Aerospace or Oil and Gas. Broad knowledge of machining and at least two additional processes such as additive manufacturing, casting, heat treatment, or assembly is required. Proficiency in process planning, tooling and fixture design, CAD/CAM collaboration, capacity analysis, and production-data interpretation is necessary. SME CMfgE, ASQ CQE, Lean Six Sigma Green Belt, or comparable professional certification is preferred. Having simulations certification and all siemens certification for NX CAD/CAM/CAE (NX Teamcenter quality associated Certificate, NX CAD Design Associate Level Certificates, NX CAM Manufacturing Associate Certificate, NX Simcenter 3D CAE Associate Certification, NX Additive Manufacturing Associate Certification, NX Teamcenter quality associate Certificate, NX Designer Certified Professional (NX) Certification) is strongly preferred.

Location: NYC, New York Workplace: OnSite Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Kit's content team is producing more video than ever — creator interviews, webinars, product demos, and a steady stream of organic social — and we need an editor and videographer who can keep pace without sacrificing quality. This is a part-time contract role, not full-time, but you'll sit on the content team, working directly from our raw footage and briefs rather than a detailed spec sheet. Short-form is the priority, but you'll flex between quick social cuts and longer editorial pieces depending on what the week calls for. You should feel comfortable filming and editing for both   YOUR SUPPORT SYSTEM You'll report to Cait Miller https://www.linkedin.com/in/caitlin-miller-38869432/, Team Lead, Content Marketing, and work closely with our social and creator education content marketers, who you will partner with for filming, briefs, and priorities week to week. Your other main collaborators are: our Growth marketing lead on paid ad social cutdowns and our in-house Brand team to understand the brand standards of Kit.   WHAT YOU'LL DO - Film - Join us in studio or on set as needed for original Kit content - Feel comfortable both with on-the-ground filming as well as set and event filming - Experience working with creators a plus - Short-form - Cut organic social content — Reels, talking-head videos, product clips, UGC, and more - Turn longer creator interviews and webinars into paid ad creative - Long-form - Edit case study and creator interview videos - Produce quick YouTube product and feature tutorials - Edit evergreen webinar recordings into polished, on-demand videos - Slice webinars, interviews, and existing footage into 2–5 minute mini-course lessons for YouTube or other platforms WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Strong command of a professional filming and editing tools (Adobe Premiere Pro preferred; familiarity with CapCut, Opus Clip, or Descript as needed) - Fast, clean editing on talking-head and interview footage — pacing, captions, and audio cleanup that doesn't need a re-do - An eye for turning long-form footage (interviews, webinars) into engaging short-form social cuts - Comfort applying brand guidelines — fonts, captions, colors — consistently across a high volume of videos - Strong eye for quality and polish — Has a high bar for craft and can catch small details in cuts, pacing, transitions, audio, and endings that can make a video feel unfinished or sloppy. - Ability to work within a brand system — Comfortable interpreting and consistently applying brand guidelines across typography, color, composition, motion, imagery, and overall visual language. - Strong design fundamentals — Understands core principles like hierarchy, composition, typography, spacing, and visual storytelling, and can apply them naturally in video. - Collaborative with Brand/Design — Comfortable partnering closely with designers and creative leadership, receiving feedback, and incorporating brand considerations throughout the editing process. Experiences - 4+ years editing social-first video content, ideally for a brand, creator, or agency - Experience editing both short-form (Reels/TikTok/Shorts) and longer-form (YouTube, webinar, interview) content - Hands-on experience with recorded interviews, webinars, or talking-head footage — not just b-roll or UGC-only editing - Nice to have: experience editing course-style or educational video content Traits - You're fast without cutting corners — this team is high-volume and needs an editor who won't become the bottleneck - You can take a rough idea or raw footage and make it genuinely engaging, without leaning on clickbait - You take feedback well and don't need heavy oversight once you know the brand - You're comfortable juggling several projects across short- and long-form at once   WHAT WON'T SET YOU UP FOR SUCCESS - Needing a detailed shot list or heavy direction before you can start cutting - Discomfort with fast turnarounds — some weeks call for same-week social turnaround - Preferring to specialize in only one format — this role moves between short- and long-form regularly - A style that leans on clickbait hooks or gimmicks over substance   GEOGRAPHIC CONSIDERATIONS While Kit operates as a fully remote organization, certain deliverables require on-location support, including filming original content, supporting studio and on-set productions, and capturing footage at in-person events. These activities will primarily take place in New York City, so we will give preference to candidates based in the NYC area who can provide on-site support as needed.   COMPENSATION This is a 6-month part-time contract (25 hours/month), with the possibility of extension. The monthly retainer is $3,000–$5,000, based on experience.   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. Hiring manager interview 2. Panel Interview   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Mexico; Brazil Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role ElevenLabs moves fast - and behind every high-performing leader is someone who makes sure nothing slips. This is a high-trust, hands-on role for someone who thrives in dynamic environments, holds themselves to a high standard, and takes genuine pride in making their lead's life easier - down to the small, considered details that others overlook. You'll be the operational backbone for senior leadership - managing calendars, coordinating across time zones, handling logistics, and owning the day-to-day administrative tasks that let leadership focus on what matters most. In this role, you will: - Manage complex, fast-moving calendars and provide scheduling and coordination support across multiple time zones and geographies - Handle sensitive and confidential matters with discretion, acting as a trusted partner in both professional and operational contexts - Coordinate seamlessly with internal stakeholders across teams, as well as external partners and senior leaders - Work closely with other EAs across the organisation to align schedules, share context, and keep cross-functional coordination running smoothly - Anticipate needs before they arise: managing follow-ups, flagging conflicts, and keeping the right people aligned - Build structure, processes, and systems that scale with a fast-growing AI company - Identify opportunities to automate and streamline repetitive work, using AI tools and productivity tooling to improve quality and speed   Requirements - Proven experience supporting senior leaders and their broader teams in a fast-moving environment, including coordinating with other EAs across the organisation - Strong organisational skills with the ability to manage competing priorities, shifting timelines, and multiple stakeholders - Exceptional written and verbal communication skills, with the ability to communicate effectively with a wide range of stakeholders, from senior executives and partners to vendors and office guests - High emotional intelligence and discretion - trusted with sensitive information - Comfortable supporting not just an individual but a wider team at times - able to flex between high-priority senior leadership support and broader operational needs as the situation demands - Personable and easy to work with - someone who builds genuine relationships across the organisation and is trusted by the people around them - A natural reflex to reach for tooling and automation; fluency with AI tools such as Claude or ChatGPT and quick to adopt new systems - High personal standards - the kind of person who cares about the quality of their output and holds the bar - A valid passport and willingness to travel globally ~40% of the time - Language requirement: Fluent in English and Spanish (written and spoken). Proficiency in Portuguese is a plus.   Location This role is based in Mexico or São Paulo #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis Professional Services (Dexis) is a Subject Matter Experts focused on ISO and quality management for the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT) . This position is contingent upon contract award. Responsibilities Lead documentation and international standards activities. Apply ISO expertise to quality management, service delivery, and continuous improvement. Identify and solve problems affecting quality, efficiency, mission support, and compliance. Develop or review complex technical documentation and support Lean Six Sigma methods. Qualifications Minimum 10 specific years of relevant experience. Master’s degree in a related field, or 16 years of relevant experience. ISO credential and Lean Six Sigma certification. Must hold an active SECRET personnel security clearance issued by DCSA prior to contract performance. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $121,000 — $175,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: New York City Office COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting. ABOUT THE ROLE As we build out our internal accounting function, we are hiring an Accounting Manager to serve as its operational anchor - owning full-cycle accounting and establishing the processes and controls needed to support the company at scale. Reporting to the Controller, the Accounting Manager will lead the monthly close, own the Order to Cash life cycle, and help carry the company through its first financial-statement audit toward audit-ready, repeatable operations. This is a high-ownership role for an experienced accountant who can operate hands-on while building for scale. RESPONSIBILITIES - Month-end close: Own the end-to-end close, continuously improving cycle time and accuracy while reducing reliance on manual work and external support. - Revenue recognition: Own revenue recognition under ASC 606, deferred revenue, and usage-based billing; reconcile billing systems to the general ledger and resolve variances. - Accounts receivable & collections: Manage collections and DSO and develop the AR function, including coaching junior team members. - Accounts payable: Oversee AP, vendor payments, and expense management, with disciplined approval workflows and clear vendor accountability. - Payroll & equity: Review payroll and support equity and stock-based compensation accounting. - Audit & compliance: Lead audit preparation and the PBC process for the financial-statement and 401(k) audits; support sales-tax and multi-state payroll compliance. - Systems & process: Design scalable, well-documented processes and controls, support the company's ERP migration, and identify and implement automation. - Team leadership: Mentor team members, coordinate with external accounting partners, and grow into leadership of the in-house accounting team. QUALIFICATIONS - 5–7 years of progressive accounting experience, including full-cycle ownership across order-to-cash, procure-to-pay, and record-to-report. - Strong command of US GAAP, including revenue recognition (ASC 606), with the ability to own the close independently. - Experience at a high-growth technology or SaaS company, ideally with usage-based or consumption billing models. - Proficiency with modern ERP and billing systems and advanced spreadsheet skills. - Experience supporting or preparing for a financial-statement audit. - A track record of building and documenting scalable processes and controls and of automating manual work. - High ownership, strong attention to detail, and the ability to thrive in a lean, fast-paced environment. - Based in the New York City area and able to work onsite 4 days a week. PREFERRED QUALIFICATIONS - Active CPA - Big 4 or public accounting background - ERP implementation experience - Multi-entity or international accounting experience (the company is establishing an international entity) - Comfort working directly with data (e.g., SQL) WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week - Free lunch! Plus a pantry full of snacks. BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer funded 401(k) match - Competitive parental leave

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About Ops Enablement The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm’s customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one. Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly. We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale. One Role, Multiple Teams We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement. If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process. Potential team placements include: Customer Enablement: Owning and improving specific customer servicing experiences across multiple product offerings Horizontal Enablement: Owning programs that touch multiple customer servicing experiences for specific product offerings About the Role As an Operations Enablement leader you will help to deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes. You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a senior member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities—driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale. What You’ll Do Own Program Performance: Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities. Define Program Roadmaps: Develop clear program roadmaps and execution plans, tracking progress against KPIs, timelines, budgets, dependencies, and risks. Partner for Impact: Collaborate closely with senior leaders and cross-functional partners across Product, Engineering, and Operations to align priorities and deliver measurable business outcomes. Drive Stakeholder Engagement: Establish strong stakeholder engagement and governance practices, delivering clear, polished, and executive-ready communications on program status, outcomes, risks, and impact. Manage Risk & Issue Resolution: Proactively identify risks, issues, and dependencies; propose data-backed solutions; and drive resolution in partnership with stakeholders. Lead Operational Excellence: Apply Lean Six Sigma methodologies to identify root causes, implement scalable improvements, and continuously raise the bar for quality, efficiency, and compliance. Own Change End-to-End: Manage the full lifecycle of process and product changes—from design and implementation through change management, adoption, and measurement—ensuring meaningful impact for customers and the business. Build Technical Resources: Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents. Elevate Knowledge Management : Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale. Translate Technical Concepts: Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents. Own Learning & Training Strategy : Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops. Collaborate on Experience Improvements: Partner with Product and Engineering teams to deepen understanding of the current customer and agent experience and identify opportunities for workflow and experience optimization. Expand Program Scope: Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs. What We Look For 7+ years of experience in program management or product operations, preferably within large-scale or global operations. 3+ years of experience at a fintech or financial institution, including 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members. Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others.  Have a deep understanding of dispute management rules, response codes, and recommended response data. Certification in Six Sigma, Project Management or Design Thinking Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools). Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes. Strong skills in strategic planning, issue/risk management and cross-functional execution. Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders. Proficiency in process mapping and workflow analysis Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency. Experience building workflows within a regulatory environment. Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements. Base Pay Grade - L Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. [IF APPLICABLE] For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: $128,000 - $188,000 Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About Ops Enablement The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm’s customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one. Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly. We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale. One Role, Multiple Teams We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement. If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process. Potential team placements include: Customer Enablement: Owning and improving specific customer servicing experiences across multiple product offerings Horizontal Enablement: Owning programs that touch multiple customer servicing experiences for specific product offerings About the Role As an Operations Enablement leader you will help to deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes. You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a senior member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities—driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale. What You’ll Do Own Program Performance: Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities. Define Program Roadmaps: Develop clear program roadmaps and execution plans, tracking progress against KPIs, timelines, budgets, dependencies, and risks. Partner for Impact: Collaborate closely with senior leaders and cross-functional partners across Product, Engineering, and Operations to align priorities and deliver measurable business outcomes. Drive Stakeholder Engagement: Establish strong stakeholder engagement and governance practices, delivering clear, polished, and executive-ready communications on program status, outcomes, risks, and impact. Manage Risk & Issue Resolution: Proactively identify risks, issues, and dependencies; propose data-backed solutions; and drive resolution in partnership with stakeholders. Lead Operational Excellence: Apply Lean Six Sigma methodologies to identify root causes, implement scalable improvements, and continuously raise the bar for quality, efficiency, and compliance. Own Change End-to-End: Manage the full lifecycle of process and product changes—from design and implementation through change management, adoption, and measurement—ensuring meaningful impact for customers and the business. Build Technical Resources: Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents. Elevate Knowledge Management : Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale. Translate Technical Concepts: Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents. Own Learning & Training Strategy : Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops. Collaborate on Experience Improvements: Partner with Product and Engineering teams to deepen understanding of the current customer and agent experience and identify opportunities for workflow and experience optimization. Expand Program Scope: Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs. What We Look For 7+ years of experience in program management or product operations, preferably within large-scale or global operations. 3+ years of experience at a fintech or financial institution, including 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members. Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others.  Have a deep understanding of dispute management rules, response codes, and recommended response data. Certification in Six Sigma, Project Management or Design Thinking Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools). Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes. Strong skills in strategic planning, issue/risk management and cross-functional execution. Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders. Proficiency in process mapping and workflow analysis Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency. Experience building workflows within a regulatory environment. Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements. What we look for 7+ years of experience in program management or product operations, preferably within large-scale or global operations including 2+ years of experience at a fintech or financial institution 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members. Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others.  Have a deep understanding of dispute management rules, response codes, and recommended response data. Certification in Six Sigma, Project Management or Design Thinking Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes. Strong skills in strategic planning, issue/risk management and cross-functional execution. Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders. Proficiency in process mapping and workflow analysis Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency. Experience building workflows within a regulatory environment. Base Pay Grade - L Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000 USA base pay range (all other U.S. states) per year: $146,000 - $206,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

разрабатывать верхнеуровневые требования к фичам, строить карту сторей; декомпозировать фичи на стори, формулировать понятные критерии приёмки;

Location: Remote; Switzerland; Poland; Sweden; United Kingdom; Amsterdam Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re looking for an iOS Engineer to join our growing mobile team and build the Creative App (iOS https://apps.apple.com/us/app/elevenlabs-ai-voice-generator/id6743162587), bringing our audio AI to millions of users. You’ll ship features that integrate tightly with our AI-driven audio models, and work out where focused bets or incremental improvements will move the product most. You’re impact-driven and autonomous, and good at drawing clear conclusions from experimental results. You’ll work closely with design, product and research, and help shape the app’s architecture and technical direction. Requirements - Strong native iOS development (Swift, SwiftUI) with a track record of shipping features that improved engagement - Have designed and run A/B tests, using data to decide what to build next - Comfortable with ambiguity and fast-changing priorities, and able to add structure where it’s needed - Experience owning performance, quality and responsiveness in a production app Bonus - Experience with audio playback or streaming on iOS - Experience building mobile infrastructure for build, test and release pipelines Location This role is remote-first, so it can be executed from anywhere, with the ability to operate in GMT to GMT+4 timezones preferred. If you prefer, you can work from our offices in London, Warsaw, Dublin, Amsterdam and Paris. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Tokyo Workplace: Hybrid ELECTRICAL AIT ENGINEER - Team: Global Manufacturing Organization – AIT Engineering - Location: Tokyo, Japan - Working model: On-site - Employment is subject to applicable security screening (incl. SUPO, where required).   WHO ARE WE? ICEYE is the global leader in synthetic aperture radar (SAR) satellite technology, revolutionizing Earth observation with real-time, all-weather, day-and-night imaging. As the owner and operator of the world's largest SAR satellite constellation, we provide critical insights that empower industries like defense, maritime, disaster management, insurance, and finance to make informed decisions. Headquartered in Finland and operating internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US, our diverse team of more than 900 experts from nearly 60 countries shares a bold mission: to enhance life on Earth by delivering reliable, data-driven solutions. At ICEYE, we foster a culture of curiosity, innovation, and collaboration, pushing the boundaries of what's possible in space technology to solve the world's toughest challenges.   WHY JOIN ICEYE? At ICEYE, we're not just launching satellites — we're redefining what's possible with SAR technology. Join a team of passionate innovators solving real-world challenges and making a tangible impact. We foster a dynamic and inclusive environment where your ideas are valued, your growth is supported, and your contributions truly matter. With continuous learning opportunities, cutting-edge projects, and collaboration with industry-leading experts, you'll have the chance to grow, innovate, and shape the future of Earth Observation.   WHAT WILL YOU DO IN THIS ROLE? ICEYE is seeking an Electrical AIT (Assembly, Integration & Testing) Engineer to own the electrical/avionics side of production end to end -- integration, debugging, continuous improvement, and adapting processes as new designs come through. In this role, you will be the technical expert responsible for satellite-level testing, system validation, and electrical functional performance. You will ensure that the satellite's power, propulsion, GNC, GPS, and CDH/OBC systems perform as a cohesive, flight-ready unit, ensuring the spacecraft meets ICEYE's high standards for reliability and mission success.   KEY RESPONSIBILITIES - Execute unit-level and satellite-level verification and validation (V&V) campaigns, focusing on power, propulsion, GNC, GPS, and CDH/OBC functional performance and system health. - Lead the integration of electrical/avionics hardware with satellite subsystems (power, propulsion, GNC, GPS, CDH/OBC, thermal), ensuring seamless interoperability. - Test and validate the hardware/software interface -- telemetry and telecommand behavior, CDH bus interfaces, and OBC-driven subsystem responses -- without owning flight software development or debugging, which sits with the Software AIT team. - Develop and maintain test scripts and automation (Python) to enhance the efficiency, repeatability, and coverage of functional and environmental test campaigns. - Act as a primary technical contact for electrical-related integration issues; perform root cause analysis (RCA) and coordinate with power/propulsion/GNC engineering to resolve anomalies. - Support production readiness and design reviews (e.g., PRR, CDR) by providing feedback on electrical testability, HIL and EGSE requirements, and system configuration. - Contribute to and improve AIT documentation, including electrical test procedures, integration plans, and configuration records. - Interface with Global AIT, Power/Propulsion/GNC Engineering, and Mission Operations teams to ensure alignment on product standards and lessons learned. - Drive continuous improvement initiatives in electrical integration methods, test efficiency, and build reliability.   REQUIREMENTS & QUALIFICATIONS - 3+ years of hands-on experience in electrical/avionics integration, testing, or production of complex systems, preferably in aerospace or high-reliability hardware industries. - Working proficiency in scripting and automation (Python preferred) for test development and data analysis. - Deep technical understanding of satellite electrical architectures, including power systems, propulsion, GNC, GPS, and/or CDH/OBC. - Proven experience in multidisciplinary engineering environments with a focus on system-level validation. - Familiarity with hardware-in-the-loop (HIL) testing, environmental testing (EMC, vibration, thermal), and configuration management processes. - A systems engineering mindset, capable of anticipating integration risks and connecting the dots between software logic, hardware interfaces, and mission operations. - Proficient in English, both written and spoken, to ensure clear communication in a cross-functional environment.   NICE TO HAVE - Experience using Atlassian Cloud (Jira, Confluence) - Lean & Six Sigma experience - Experience with power system EGSE, propulsion functional testing, or GNC/GPS calibration beyond routine test execution - Ability to improve and/or write test scripts in Python - Strong track record of enabling design-for-testability (DFT) and design-for-manufacturing (DFM) - Proficient in Japanese, both written and spoken   WHAT'S IN IT FOR YOU? - A job that matters in a dynamic Defence Technology and Earth Observation environment with a scale-up approach. - An independent role with a supportive and diverse work environment. - Health insurance. - Time for self-development, research, training, conferences, or certification schemes. - Relocation support, where applicable (e.g., flight tickets, accommodation, relocation agency support). - Inspiring, collaborative offices and silent workspaces that enable you to focus.   DIVERSITY, EQUITY, AND INCLUSION At ICEYE, diversity is more than just a value — it's our greatest strength. We're dedicated to creating an inclusive environment where every voice is not only heard but celebrated. Diverse perspectives drive innovation and creativity, so we actively seek individuals from all backgrounds and experiences. No matter your background, we encourage you to bring your authentic self to the team. Join us and be part of a workplace where differences are embraced and valued, because together, we're stronger. Apply now to begin your ICEYE journey and help us make the impossible possible. Learn more about ICEYE and life at our company at iceye.com http://iceye.com. Ready to launch your career? Apply now and help us build the future of Space Tech! 🚀

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. VP of Communications, Replit Replit is changing who gets to build software. As an agentic software creation platform, Replit enables anyone, from individual creators to teams inside the world’s largest companies, to turn natural language into applications, internal tools, dashboards, workflows, websites, and software that solves real problems. We are looking for a Director or VP of Communications to lead Replit’s next chapter of storytelling, trust building, and market leadership. This is a senior communications role for a creative, strategic, and hands-on leader who can build and scale the communications function as Replit grows from a beloved developer platform into a defining company in AI, software creation, and enterprise transformation. This person will own Replit’s external and internal communications strategy, including strategic positioning and company narrative, media relations, analyst relations, executive communications, internal communications, crisis communications, customer storytelling, flagship thought leadership, policy-related communications, and global awareness. The role requires someone who can push through the noise, make the Replit story heard, and keep it part of the conversation. The Director / VP of Communications will develop a compelling narrative that evolves with the company, the product, and the market, and deliver it across media, policymakers, partners, customers, prospects, and employees. The role will also support Replit’s international awareness, with a focus on key markets in Europe and Asia. This person must be both strategic and execution-oriented. They should have built or helped lead a communications function at a fast-growing technology company, or led communications and positioning for a leading institution. This is not a traditional press office role of adopting another company’s playbook in its entirety. The person must be creative, scrappy, maybe even spiky: able to take what they know works as a foundation and build on it to make Replit a unique player that punches above its weight in a crowded, competitive marketplace. Role - Lead and scale Replit’s communications function, including communications strategy, team structure, agency management, operating rhythms, and execution standards. - Build an AI-native communications function, with agents running repeatable work so a lean team focuses on judgment, relationships, and creative leaps. - Develop and evolve Replit’s corporate narrative as the company expands across AI, developer tools, enterprise, consumer, education, and global markets. - Own Replit’s strategic positioning: the upstream frameworks and intellectual capital that make every launch, stage, and story land better. - Lead communications programs across company announcements, product launches, enterprise momentum, customer stories, partnerships, policy-related issues, executive visibility, awards, events, and thought leadership. - Shape how the market understands Replit as an agentic software creation platform that enables anyone to build applications using natural language. - Build clear, credible narratives around AI-powered software creation, developer productivity, enterprise adoption, security, governance, education, and the future of work. - Develop flagship thought leadership, signature reports, and third-party validator relationships that build enterprise and institutional trust. - Partner with the CEO, executive team, and functional leaders on positioning, reputation, media strategy, internal communications, and high-stakes company moments. - Build and maintain strong relationships with technology, business, AI, enterprise, developer, policy, and international media. - Partner closely with product, engineering, marketing, sales, partnerships, legal, policy, people, and finance to create coordinated communications programs that support company priorities. - Lead or support internal communications, including company meetings, leadership messaging, employee announcements, change communications, and moments that help the company stay aligned as it scales. - Manage proactive and reactive communications, including rapid response, issues management, crisis communications, and sensitive topics. - Prepare executives and spokespeople for media interviews, podcasts, conferences, customer events, internal moments, and industry presentations, and earn premier stages for Replit’s leaders. - Support Replit’s global communications strategy, with particular focus on expanding awareness in Europe and Asia. - Track the AI, software, developer, enterprise, startup, and policy landscape to identify where Replit should lead, respond, or reframe the conversation. - Build a communications culture that values speed, clarity, creativity, judgment, and proof. Qualifications - BA/BS degree or equivalent practical experience. - 12+ years of experience in communications, PR, media, corporate affairs, or related fields for Director level; 15+ years for VP level. - Experience building, scaling, or significantly expanding a communications or strategic positioning function at a fast-growing technology company or leading institution. - Proven experience working directly with founders, CEOs, executives, and senior cross-functional leaders. - Strong relationships with technology, business, enterprise, AI, developer, and/or policy media. - Experience managing external agencies and cross-functional communications programs on a global level. - Excellent written and verbal communication skills, with the ability to tailor messages for users, developers, enterprise buyers, employees, policymakers, partners, and the press. - Strong understanding of the AI landscape and how AI is changing software development, enterprise productivity, and the future of work. - Hands-on fluency with AI and agentic tools, with a vision for AI-native communications operations. - Track record of flagship thought leadership: signature reports, executive platforms, and ideas that shape an industry’s conversation. - Experience earning third-party validation from leading institutions and policy communities for a scrutinized or emerging technology. - Experience guiding communications through major inflection points: public-company transitions, landmark policy moments, category creation. - Experience across several communications disciplines, including external communications, internal communications, media relations, executive communications, crisis communications, and strategic messaging. - Ability to translate complex technical ideas into clear, compelling stories without losing substance. - Cross-functional leadership experience, with the ability to influence and collaborate across product, engineering, sales, marketing, legal, policy, finance, and people teams. - Ability to see the big picture while operating in execution mode. - Passionate about their craft and the impact they can have. - Strong judgment in fast-moving, high-pressure environments. - A creative, resourceful, “do more with less” mindset. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Mexico WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Based in Mexico City, this role will take ownership of day-to-day Accounts Payable operations across the Americas, with a focus on the US, Canada and our expansion into Mexico and Brazil. Reporting to the Global Accounts Payable Manager, you’ll work closely with colleagues across Finance and our international AP team, staying hands-on with invoice processing, payments, reconciliations and employee expense reviews. As Harvey grows, you’ll help improve the systems and processes behind that work. This means identifying recurring issues, reducing manual steps and partnering with Business Systems and the wider AP team to introduce practical automation and AI, while maintaining accurate reporting, appropriate controls and responsive support for vendors and employees. WHAT YOU'LL DO - Own day-to-day AP operations across the Americas, staying hands-on with invoice processing, payment preparation, reconciliations and exception resolution as Harvey grows. - Process invoices across multiple entities and currencies, ensuring accurate coding, appropriate documentation and approvals, and timely payment in line with established controls. - Coordinate payment runs with Treasury and Accounting, investigate failed or delayed payments, and resolve vendor and employee queries. - Support month-end close through AP reconciliations, accrual inputs and investigation of outstanding balances, ensuring AP activity is accurately reflected in the accounts. - Help establish AP processes for new entities in markets such as Mexico and Brazil, partnering with Tax, Accounting and local advisers on invoicing, tax documentation and payment requirements. - Identify recurring issues and manual work across the invoice-to-payment process. Document the underlying causes and implement improvements that reduce processing time, errors and follow-up. - Work with the global AP team and Business Systems to define requirements, test changes and introduce practical automation and AI into AP workflows, with appropriate controls and human review. - Track invoice backlogs, overdue payments and recurring exceptions, using that information to prioritise improvements and help transaction volumes grow without a matching increase in manual work. - Coordinate with colleagues across regions and time zones, ensuring clear handovers, consistent processes and shared visibility into outstanding issues. - Review and approve employee travel and expense reports in Ramp, checking receipts, coding and compliance with company policy, resolving exceptions with employees, and helping improve AI-assisted review and automation. WHAT YOU HAVE - 5+ years of progressive accounts payable experience, including hands-on ownership of invoice processing, payment runs, reconciliations and month-end support in a multi-entity, multi-currency environment. - Experience supporting AP across the Americas, with knowledge of US operations and Latin American requirements (particularly Mexico and Brazil). - Experience handling high transaction volumes while remaining directly involved in vendor queries, approval follow-up and payment issues. - A practical understanding of local invoice and tax-documentation requirements, and the judgement to recognise when an issue needs input from Tax, Accounting or local advisers. - Examples of improvements you have personally helped deliver, such as reducing manual invoice entry, improving approval workflows, automating payment files or preventing recurring reconciliation issues. - Experience with NetSuite, Zip or comparable ERP and procurement platforms, including working with technical teams on requirements, testing and resolving issues between systems. Familiarity with Ramp or similar expense systems is a plus. - An interest in applying AI and automation to everyday finance work, supported by examples of tools you have used, tested or explored. You can explain what should be automated, what needs human review and how you would check that a change works. - Experience working within an international team across different time zones, coordinating payment deadlines, resolving issues with colleagues in other regions, and keeping handovers and responsibilities clear. - The ability to take ownership in a lean, growing team: resolve day-to-day operational issues, communicate clearly with stakeholders, and help build processes that will work at greater scale. - Experience in a fast-growing technology company is strongly preferred. We’re looking for someone who has handled high transaction volumes across multiple entities while helping improve the processes and systems behind the work. Comparable experience in a similarly fast-paced, scaling business is also relevant. - Hands-on experience reviewing and approving employee travel and expense reports in Ramp or a similar expense platform, including checking policy compliance, resolving exceptions and responding to employee queries. LOCATION CDMX DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-BG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: United Kingdom; Spain; Hungary; Bulgaria; Poland; Italy; Netherlands; France Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re looking for an experienced Data Engineer to join our Data team. You will build and scale our data pipelines, establish best practices, ensure data quality, and enable self-service data access across teams. - Own and streamline data pipelines from ingestion to delivery, ensuring they are reliable, scalable, and efficient. - Implement and maintain dbt best practices, data standards, and quality controls. - Build self-service tooling and write clear documentation to empower cross-functional teams (Engineering, Revenue Operations, Growth, and others) to independently meet their data needs. - Create AI agents to serve data questions for others REQUIREMENTS Demonstrated experience formalising and scaling data pipelines, ideally as one of the first or early data engineers on a growing team. - Expert knowledge of dbt (required). - Proficiency with tools across the modern data stack (Python, SQL, BI tools). - Strong infra fundamentals (Terraform or other infrastructure as code, GCP or other cloud providers) - Structured thinking; ability to simplify complex, messy data into clear structures. - Strong ability to understand varied stakeholder requirements and build generalised solutions. LOCATION This role is remote and can be executed globally. If you prefer, you can work from our offices in London, Warsaw, New York. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Almaty, Kazakhstan Workplace: hybrid Geo Search runs the search that tens of millions of customers use to say where they are going, across many countries where the commercial maps everyone else leans on are often wrong, incomplete, or simply missing. We are building our own search and recommendation stack, which means we own the data, the ranking, and the measurement. The team is cross-functional, spanning backend, machine learning, mobile, and QA, and works with a product manager focused on relevance and with geo analysts. It owns place search and autocomplete, geocoding, ranking and personalization, location detection and pickup selection, and its own search screens on Android and iOS. It is measured on order conversion, search conversion, and mean reciprocal rank We are looking for a Senior Data Scientist to own ranking, relevance and recommendation for geo search: the models that decide which places a customer sees, in what order, and how that changes with context. This is a modeling role with production responsibility, and it is close to a founding one. You will define how relevance is measured here, build the training data from scratch, and own the models that follow. The interesting constraint is that suggestions must return within tens of milliseconds of each keystroke, in cities where map data is thin and people type in mixed scripts, so model choice is an evidence-based trade-off you will own rather than a preference: gradient-boosted ranking on behavioral data today, transformers and large language models where they earn their place in query understanding and cross-script matching, and neural reranking if the failure analysis justifies it. Ground truth comes from what drivers, couriers and customers actually do, and from completed rides, so a large part of the craft is turning messy behavioral logs into labels you can trust. You will measure your impact through offline evaluation and online A/B tests, and changes reach millions of customers in weeks. Key Responsibilities Own ranking, relevance and recommendation for geo search end to end, from training data through to models serving in production Build the label pipeline that turns search sessions and completed rides into trustworthy training data, including correction for position bias and other presentation effects Train and own the models that order results, and the confidence model that decides per query whether we serve our own answer or fall back to an external provider Build query understanding for our markets, including cross-script matching, using large language models to label offline and distilling into models fast enough for the keystroke path Own evaluation end to end: the offline replay harness that scores recorded sessions against real rides, the error analysis that turns failures into work for the right team, and the online experiments that prove impact Keep models healthy after launch as data and cities shift Skills, Knowledge and Expertise Minimum qualifications 5 or more years building models that shipped and improved a production metric Direct experience with ranking, search relevance, or recommendation systems, including how they are evaluated Expert Python and SQL, fluency with gradient boosting, and working knowledge of transformers Experience taking a model to production and owning it afterwards The ability to work across teams, since search quality work generates data and engineering tasks that others own Preferred qualifications Depth in geocoding, autocomplete, or place search Learning to rank in practice: pairwise and listwise objectives, MRR, NDCG, Hit@k, and their failure modes Relevance tuning on OpenSearch or Elasticsearch, including analyzers Multilingual or cross-script search, for example Arabic and Arabizi or Urdu and Roman Urdu Distilling language models under a latency budget, and experience in mapping or geospatial products in developing markets Conditions & Benefits Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid Geo Search runs the search that tens of millions of customers use to say where they are going, across many countries where the commercial maps everyone else leans on are often wrong, incomplete, or simply missing. We are building our own search and recommendation stack, which means we own the data, the ranking, and the measurement. The team is cross-functional, spanning backend, machine learning, mobile, and QA, and works with a product manager focused on relevance and with geo analysts. It owns place search and autocomplete, geocoding, ranking and personalization, location detection and pickup selection, and its own search screens on Android and iOS. It is measured on order conversion, search conversion, and mean reciprocal rank We are looking for a Senior Data Scientist to own ranking, relevance and recommendation for geo search: the models that decide which places a customer sees, in what order, and how that changes with context. This is a modeling role with production responsibility, and it is close to a founding one. You will define how relevance is measured here, build the training data from scratch, and own the models that follow. The interesting constraint is that suggestions must return within tens of milliseconds of each keystroke, in cities where map data is thin and people type in mixed scripts, so model choice is an evidence-based trade-off you will own rather than a preference: gradient-boosted ranking on behavioral data today, transformers and large language models where they earn their place in query understanding and cross-script matching, and neural reranking if the failure analysis justifies it. Ground truth comes from what drivers, couriers and customers actually do, and from completed rides, so a large part of the craft is turning messy behavioral logs into labels you can trust. You will measure your impact through offline evaluation and online A/B tests, and changes reach millions of customers in weeks. Key Responsibilities Own ranking, relevance and recommendation for geo search end to end, from training data through to models serving in production Build the label pipeline that turns search sessions and completed rides into trustworthy training data, including correction for position bias and other presentation effects Train and own the models that order results, and the confidence model that decides per query whether we serve our own answer or fall back to an external provider Build query understanding for our markets, including cross-script matching, using large language models to label offline and distilling into models fast enough for the keystroke path Own evaluation end to end: the offline replay harness that scores recorded sessions against real rides, the error analysis that turns failures into work for the right team, and the online experiments that prove impact Keep models healthy after launch as data and cities shift Skills, Knowledge and Expertise Minimum qualifications 5 or more years building models that shipped and improved a production metric Direct experience with ranking, search relevance, or recommendation systems, including how they are evaluated Expert Python and SQL, fluency with gradient boosting, and working knowledge of transformers Experience taking a model to production and owning it afterwards The ability to work across teams, since search quality work generates data and engineering tasks that others own Preferred qualifications Depth in geocoding, autocomplete, or place search Learning to rank in practice: pairwise and listwise objectives, MRR, NDCG, Hit@k, and their failure modes Relevance tuning on OpenSearch or Elasticsearch, including analyzers Multilingual or cross-script search, for example Arabic and Arabizi or Urdu and Roman Urdu Distilling language models under a latency budget, and experience in mapping or geospatial products in developing markets Conditions & Benefits Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 70 700 EUR gross Final benefits may vary depending on the location.

Location: Tbilisi, Georgia Workplace: hybrid Geo Search runs the search that tens of millions of customers use to say where they are going, across many countries where the commercial maps everyone else leans on are often wrong, incomplete, or simply missing. We are building our own search and recommendation stack, which means we own the data, the ranking, and the measurement. The team is cross-functional, spanning backend, machine learning, mobile, and QA, and works with a product manager focused on relevance and with geo analysts. It owns place search and autocomplete, geocoding, ranking and personalization, location detection and pickup selection, and its own search screens on Android and iOS. It is measured on order conversion, search conversion, and mean reciprocal rank We are looking for a Senior Data Scientist to own ranking, relevance and recommendation for geo search: the models that decide which places a customer sees, in what order, and how that changes with context. This is a modeling role with production responsibility, and it is close to a founding one. You will define how relevance is measured here, build the training data from scratch, and own the models that follow. The interesting constraint is that suggestions must return within tens of milliseconds of each keystroke, in cities where map data is thin and people type in mixed scripts, so model choice is an evidence-based trade-off you will own rather than a preference: gradient-boosted ranking on behavioral data today, transformers and large language models where they earn their place in query understanding and cross-script matching, and neural reranking if the failure analysis justifies it. Ground truth comes from what drivers, couriers and customers actually do, and from completed rides, so a large part of the craft is turning messy behavioral logs into labels you can trust. You will measure your impact through offline evaluation and online A/B tests, and changes reach millions of customers in weeks. Key Responsibilities Own ranking, relevance and recommendation for geo search end to end, from training data through to models serving in production Build the label pipeline that turns search sessions and completed rides into trustworthy training data, including correction for position bias and other presentation effects Train and own the models that order results, and the confidence model that decides per query whether we serve our own answer or fall back to an external provider Build query understanding for our markets, including cross-script matching, using large language models to label offline and distilling into models fast enough for the keystroke path Own evaluation end to end: the offline replay harness that scores recorded sessions against real rides, the error analysis that turns failures into work for the right team, and the online experiments that prove impact Keep models healthy after launch as data and cities shift Skills, Knowledge and Expertise Minimum qualifications 5 or more years building models that shipped and improved a production metric Direct experience with ranking, search relevance, or recommendation systems, including how they are evaluated Expert Python and SQL, fluency with gradient boosting, and working knowledge of transformers Experience taking a model to production and owning it afterwards The ability to work across teams, since search quality work generates data and engineering tasks that others own Preferred qualifications Depth in geocoding, autocomplete, or place search Learning to rank in practice: pairwise and listwise objectives, MRR, NDCG, Hit@k, and their failure modes Relevance tuning on OpenSearch or Elasticsearch, including analyzers Multilingual or cross-script search, for example Arabic and Arabizi or Urdu and Roman Urdu Distilling language models under a latency budget, and experience in mapping or geospatial products in developing markets Designed search evaluation pipeline before (Datasets preparation, query/index tuning, search system scores) Worked with and customised Learned-To-Rank plugin on OpenSearch to improve ranking Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: London, UK; Remote (UK) Workplace: OnSite ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is scaling fast in the UK. Our European operations team (Europs) gets UK and EU businesses onboarded across Ramp's own regulated entities and our card-issuing and payments partners. We're a small team that runs on frontier AI tooling: our operators build and maintain their own automations and apps, and have taken daily processes from hours to minutes. We're hiring a KYB Operations Lead to run the UK onboarding operation day to day. You'll manage our UK operators, own the queue, make the hard calls on complex cases and escalations, and keep improving how the operation works as volume grows. This is a hands-on leadership role: you'll be as comfortable in a difficult ownership structure as in a capacity plan. WHAT YOU'LL DO - Work the hardest UK onboarding cases yourself and make the final first-line (1LoD) call: complex ownership structures, EDD, PEP and adverse-media outcomes, and anything that needs judgement rather than a checklist - Keep the UK queue moving: spot what’s stuck, decide what matters most, and pick up cases yourself through leave and spikes in volume - Be the senior expert the UK team leans on: share your reasoning on hard cases, raise the bar on decisions, and help everyone get better at building as well as reviewing - Own escalations with our card-issuing and payments partners, including recurring failures, disputed or unnecessary requirements, and turning each fix into a repeatable playbook - Set the standard for customer-facing onboarding communications: clear requests, fast follow-ups, no avoidable back-and-forth - Build fixes, not workarounds: automate your own work with AI, and work with Product and Engineering to remove requirements customers shouldn’t have to meet twice - Define and track operational metrics (caseload by provider, time to close, handling time) and use them to decide what to fix next - Write consistent, evidenced 1LoD decision standards that hold up to partner sample reviews and second-line scrutiny WHAT YOU NEED - 5+ years in KYB / onboarding / financial-crime operations at a UK fintech, EMI, PI or bank - Practical working knowledge of the UK regulatory framework for EMIs/PIs: MLRs 2017, JMLSG guidance, and FCA expectations for customer due diligence - Strong judgement on complex business customers: multi-layer ownership, overseas parents, trusts, PEPs, and knowing when to escalate - Clear written communication, both with customers and in documented case decisions - Demonstrated use of AI tools in your day-to-day work to go faster or do better work, with concrete examples - A bias to fix the process rather than just work the queue   NICE-TO-HAVES - Line management of operators or analysts (strongly preferred) - Experience working with card-issuing, BaaS or payments partners on onboarding (e.g. partner due-diligence requests, sample reviews) - Safeguarding / client-money reconciliation experience - Writing requirements for Product and Engineering teams - EU onboarding experience or a second European language BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Gurugram, Haryana, India NEOLYTIX Associate Director - RCM RCM  |  Credentialing  |  India Delivery Leadership DEPARTMENT Operations EXPERIENCE 16–20 Years LOCATION Gurugram (Onsite) REPORTS INTO CEO & COO About the Role The Associate Director, RCM Operations is Neolytix's senior-most delivery leader in India, accountable for the end-to-end performance of our RCM and Credentialing service lines. This is not a monitoring role. The AD owns the outcome: SLAs, quality, client satisfaction, team capability, and the P&L that sits behind every engagement. Reporting to the COO and CEO, this seat carries direct authority over Operations Managers, Team Leads, and front-line specialists across both service lines. You will be the primary escalation authority for all delivery issues, the senior client-facing voice for operational matters, and the architect of how Neolytix's India delivery function scales. If you have spent your career running large healthcare operations at a high standard, know what great RCM and Credentialing delivery looks like from the floor up, and are ready to own both the number and the team, this is the role. Key Responsibilities 1. Delivery & SLA Ownership Own end-to-end SLA performance across RCM sub-functions: AR follow-up, billing, payment posting, charge posting, and denial management. Own Credentialing operations in full: provider enrollment, re-credentialing, CAQH maintenance, expirable tracking, and payer-specific workflows. Drive the operating cadence: daily floor reviews, weekly performance dashboards, monthly COO reporting, and escalation resolution. Serve as the senior escalation authority for all delivery issues across both service lines, with direct accountability for resolution timelines. 2. Capacity Planning & P&L Own the India delivery P&L for RCM and Credentialing, managing cost-to-serve, billing realization, and margin targets. Lead headcount planning, capacity modeling, and resource allocation aligned to client volume commitments and pipeline. Partner with the COO on ramp-up plans for new client onboardings, covering hiring, training, and floor-readiness timelines. 3. Client Engagement & Retention Act as the senior operational partner for key clients, building trusted and long-term relationships with client-side stakeholders. Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion discussions. Proactively surface delivery risks, drive resolution, and communicate transparently with client stakeholders before issues escalate. 4. People Leadership & Talent Development Lead, coach, and develop a multi-tier team: Operations Managers, Team Leads, and front-line specialists across RCM and Credentialing. Own succession planning, performance management cycles, and high-potential identification for the ops org. Partner with Talent Management on hiring, onboarding, and retention strategies for RCM and Credentialing talent. Build a performance culture grounded in accountability, continuous feedback, and professional growth. 5. Process Excellence & Technology Drive continuous improvement across both service lines using structured problem-solving approaches. Champion automation and technology adoption to improve throughput, reduce error rates, and lower cost-to-serve. Own SOPs, process documentation, and audit readiness across RCM and Credentialing workflows. Collaborate with analytics and technology teams to build performance visibility and reporting infrastructure. 6. Governance & Compliance Ensure all operations remain compliant with HIPAA, CMS guidelines, and payer-specific requirements. Own internal QA frameworks, audit processes, and remediation planning for both service lines. Maintain documentation standards and escalation protocols that support SSAE-18 and SOC 2 readiness. What You Bring Must-Have Full-time MBA / PGDM or equivalent postgraduate degree. 16 to 20 years in US healthcare revenue cycle management, with at least 5 years in a senior leadership role heading multi-functional delivery teams of 100+ FTEs. Demonstrated experience leading Credentialing operations at scale: provider enrollment, re-credentialing, CAQH, and payer contracting workflows. Strong command of RCM workflows across the full cycle: AR follow-up, billing, payment posting, charge posting, and denial management. Prior experience in a BPO, MSO, or KPO environment serving US healthcare providers. Proven P&L ownership: cost-to-serve management, headcount planning, and capacity modeling in a delivery environment. Ability to build and read operational dashboards, interpret KPIs, and drive decisions from data. Excellent communication with the ability to engage C-suite clients and internal leadership with equal fluency. Strong Preference Experience managing multi-geography delivery operations spanning India and Philippines. Familiarity with PM and EHR platforms: AdvancedMD, Athenahealth, Kareo, Epic, or Centricity. Track record of leading go-live transitions and new client onboarding at scale. Nice-to-Have Six Sigma or Lean certification. Exposure to AI-assisted workflows or automation tools within RCM environments. Experience in SSAE-18 / SOC 2 compliance environments. Eligibility Criteria Education: Full-time Postgraduate degree (MBA / PGDM or equivalent) mandatory. Part-time, correspondence, or distance-learning qualifications are not accepted. Communication: Excellent spoken and written English. Confident in client-facing calls, COO-level reporting, and written communication with US-based stakeholders. Work Mode: Onsite, Gurugram, 5 days a week. This is a floor-level leadership role; physical presence is required. Notice Period: Candidates available within 30 to 45 days preferred. Extensions considered for the right profile. Performance Expectations (KPIs) The AD, Operations will be measured on the following within the first 12 months: SLA achievement rate across RCM and Credentialing: 95%+ sustained over rolling 90 days. Net collection rate and AR days for RCM accounts under management, trending toward agreed benchmarks. Credentialing cycle time: first-pass provider enrollment within payer-committed timelines, zero expirable lapses. Client retention and satisfaction: no unplanned exits attributable to delivery performance. Team attrition (operations): managed within business continuity thresholds. Delivery margin: cost-to-serve within budget and P&L targets for both service lines. Audit and QA coverage: internal quality audits completed on schedule with remediation tracked to closure. Hiring Process Stage 1: Talent Management screening and profile review. Stage 2: Functional interview with COO covering delivery depth, P&L accountability, multi-LOB scope, and leadership approach. Stage 3: Leadership interview with CEO covering strategic fit, client philosophy, and team-building track record. Stage 4: Reference checks and offer. Why Join Neolytix High-Trust Ownership Own the full delivery function with direct access to the COO and CEO. No layers between your decisions and their impact. Scale & Scope Lead delivery across RCM and Credentialing for 270+ US provider organizations across hospital systems, group practices, and specialty clinics. Build What You Run Greenfield opportunity to standardize, automate, and shape how operations scales at Neolytix, including technology adoption and team structure. Competitive Package Compensation benchmarked to senior ops leadership in Delhi NCR, with performance incentives linked to delivery outcomes and margin targets.