Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
This role is fully remote. Reddit has a flexible first workforce
The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient.
We are looking for a Senior Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner closely with product and infrastructure teams to improve availability, latency, scalability, and operational excellence across Reddit’s most business critical experiences.
This is a highly technical role for someone who thrives in large-scale distributed systems, enjoys solving complex reliability challenges, and can lead cross-functional projects to deliver concrete business results across the organization.
What you’ll do:
Lead Reliability Engineering for User Experience
Drive projects to advance reliability, scalability, and performance for user-facing systems. Own execution from design through launch across API, content delivery, feed generation, search, and real-time experiences.
Architect for Scale
Partner with product and infrastructure engineering teams to ensure Reddit is highly available and performant under massive global load. Lead initiatives to improve redundancy, graceful degradation, traffic management, and capacity planning.
Reduce Operational Risk
Identify systemic risks and reliability bottlenecks across services, dependencies, deployments, and infrastructure. Build proactive mitigation strategies and drive engineering improvements that reduce incidents and improve service health.
Build Automated Solutions
Eliminate repetitive operational work through automation and tooling. Build systems that improve deployment safety, incident response, remediation workflows, and reliability guardrails.
Drive Adoption of Engineering Standards
Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company.
Mentor and Multiply Impact
Provide technical leadership and mentorship to engineers across SRE and software engineering teams. Help shape reliability culture and raise the operational excellence bar across the organization.
What We’re Looking For
5+
years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating large-scale distributed systems.
Strong experience supporting high traffic, user-facing production environments.
Deep understanding of one or more: distributed systems, networking, Linux systems, cloud native architectures.
Strong programming skills in languages such as Go, Python, or similar.
Strong understanding of observability systems including metrics, logging, tracing, and alerting.
Experience improving reliability through SLOs, automation, incident management, and performance optimization.
Demonstrated ability to troubleshoot complex issues across applications, infrastructure, networking, and services.
Strong collaboration and communication skills with the ability to influence technical direction across teams.
Nice to Have
Experience designing highly-available systems with strong operational and reliability practices.
Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms.
Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies.
Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure.
Contributions to open source software or participation in technical communities.
Experience leading large scale incident response and operational transformation initiatives.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$190,800
—
$267,100 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a talented Software Engineer with a passion for building enterprise grade software to join the team. You will be focusing on developing world-class enterprise capabilities and features in support of our largest and most sophisticated customers. The work we do is both highly visible and critically important to the long term growth and success of Fivetran. You will have an impact across the entire product as we develop our next generation of enterprise, data governance, and solutions engineering offerings.
This team is tasked with evolving a high performance extract-load-transform data integration system that enables our connector teams to ship the Fivetran ELT product using powerful abstractions. The role will challenge you to solve problems in the domains of performance engineering, data security, and cluster orchestration. You don’t necessarily need to be a subject matter expert before you join us (you will be one before you leave!).
We're looking for people who can understand the key values that make our product great and implement those values in the many small decisions you make every day.
This is a full-time position based out of our
Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Design and implement features and performance improvements to create highly scalable distributed data pipelines on the cloud.
Develop, maintain, and test code.
Conduct design and code reviews.
Collaborate with peers, product managers, customer support, and other stakeholders to deliver the best product with high quality, performance, and scalability.
Participate periodically in on-call rotation.
Make Fivetran the most reliable and secure component of our customers’ data infrastructure.
Skills We’re Looking For
Bachelor's degree, preferably in Software Engineering or Computer Science.
3+ years of experience in the software industry with a passion for solving complex software engineering problems.
Software engineering foundation - experience designing and developing reusable libraries and experimentation platforms for backend and frontend from scratch leveraging industry best practices.
Demonstrated ability to write well-structured and performant code.
Ability to lead software and infrastructure design to satisfy project requirements.
Experience in code reviews, design, troubleshooting and testing.
Experience programming in an object oriented / systems language such as Java, C++, C# etc.
Experience interacting with continuous integration tools like Buidkite.
Knowledge of observability tools like New Relic/Grafana is a plus.
Knowledge of Data Engineering is a plus.
Understand how to use AI code assist and coding agents to automatically generate code for features, bugs, testing, and investigation.
Ability to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support researching, authoring, reviewing, and synthesizing various SDLC artifacts.
Bonus Skills
Hands-on experience working with any cloud technologies (AWS, GCP, Azure) and containerization methodologies like Docker, K8s.
Experience in data processing (ETL, ELT) and/or cloud-based platforms.
#LI-HYBRID #LI-DC2
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$140,592
—
$168,717.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Lisbon, Portugal
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower is the leading provider of market intelligence and insights for the mobile app ecosystem. Our data-driven solutions empower businesses, developers, and marketers to make informed decisions and stay ahead in the competitive mobile landscape.
We are looking for a skilled Business Technology Support Engineer to join our team to manage the day to day information technology tools and facilities for our amazing global staff.
You are a service oriented, self starting, problem solver that thrives working in a modern SaaS company.
What You Will Focus On
- Develop and interpret organizational goals, policies, and procedures related to Corporate IT, info security and SOC II compliance.
- Review new vendors and work on process improvements.
- Purchase and coordinate delivery of IT equipment & maintain asset inventory.
- Maintain SaaS applications and licensing.
- Collaborate and communicate with technical leaders to ensure systems operate within security controls.
- Review project plans to plan and coordinate project activity.
- Train users on IT systems and provide technical support when issues arise.
- Assist with employee provisioning and deprovision.
Skills We Are Interested In
- Operating system knowledge (Mac and Windows).
- Proficiency in scripting languages.
- Strong organizational and coordination abilities with close attention to detail.
- Experience with GSuite, cloud automation, MDM and other SaaS tools.
- Proficiency with installation/configuration of software and hardware (including network equipment and printers).
- Excellent communication skills for communicating with the business technology team, employees and other departments.
If you are ready to take the next step in your career at Sensor Tower, we’d love to hear from you!
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Beijing, China
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
What can you tell your friends when they ask you what you do?
As a Data Analytics Engineer I help app professionals to have the most comprehensive and high quality App market data, this is the key role of App ecosystem in various business practices.
How will you be doing this?
- As part of our agile and growing organization, you will challenge norms and find better ways to partner with our product organization and various stakeholders to ensure we are meeting the needs of our business requirement while properly setting expectations.
As a Data Analytics Engineer, you will be working on data profiling, data quality monitoring, data cleansing and root cause analysis, this includes:
- Data quality assurance and related process implementation and improvement.
- Can quickly understand how the dataset is structured and what is the relationship inside it.
- Working on the front line for problem analysis and ad-hoc requests from external teams, provide strong support to product managers.
- Communicate well and clearly with teams overseas in both oral and written English.
- Becoming better at what you do every day.
What will you bring to the team?
- You should be a strong Data Analytics Engineer in the data operation domain.
- Proficient in SQL.
- Experience with Linux and Shell Script programming - Python programming skills is a big plus.
- Experience in statistics and data mining, Big Data or BI solutions is a big plus.
- Willing to analyze problems hidden by huge amounts of data and good at summarizing problem reports, Tableau experience is a big plus.
- Strong presentation skills. Feel comfortable to explain data pattern findings from data/problem to other stakeholders, e.g. product managers, senior management, etc.
- Good communication skills and feel comfortable to work in an English working environment.
- Self motivated and strong ownership. Be sensitive about any potential issues inside the production data set.
- Strong willingness to drive complex issues moving forward, coordinating with all stakeholders globally.
- Energy and creativity are key characteristics that describe you and the projects you lead. You make it happen. Boom!
- You’re an app devotee, positively curious and a technology enthusiast.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Cyprus; Romania; Georgia; Russia; Armenia; Belarus
CXM is looking for a Head of CRM to own our CRM system as the operational backbone of the business. This is not a campaign role. You will design, implement and run the processes inside the CRM that drive Sales, Business Development and Marketing. The goal is that every client-facing team works inside the CRM every day, and that those processes lead to measurable financial results.
You will work closely with our Marketing Analytics specialist, who owns end-to-end attribution, customer journey mapping, and lead and client scoring. Your job is to make sure that data is used where it matters: in the hands of Sales Managers and BDMs, at the moment they need it.
What You’ll Do
CRM ownership and implementation
Own the full setup, configuration and ongoing development of the CRM: data structure, pipelines, deal stages, automations, permissions and reporting.
Lead implementation projects and integrations with our trading platforms, back office, marketing tools and analytics stack.
Drive adoption across teams. Set the standards for how the CRM is used, train users, and make sure processes are actually followed.
Act as the internal authority on what the CRM can do and how to get the maximum value from it.
Sales processes
Build CRM workflows that make the CRM the starting point of every Sales Manager’s day.
Set up automatic lead and client distribution rules and automatic task creation for first contact, company introduction and first sale.
Design deal pipelines for new leads and registrations (onboarding, activation, first deposit) and for existing clients (upsell, retention).
Create automated reports and alerts that show Sales Managers which clients are cooling down: falling trading activity, no recent contact, or no recent trades. Every one of these signals should turn into a clear next action.
Retention and reactivation
Build reactivation systems that automatically segment inactive or declining clients, create tasks and launch reactivation plans.
Prioritise high-value segments, for example long-standing clients who generated significant revenue and have stopped trading.
Business Development (IBs, affiliates and partners)
Design the CRM processes for BDMs managing Introducing Brokers, affiliates and other partners.
Give BDMs visibility of partner performance: referred clients, trading activity of those clients, rebates and partner engagement.
Set up workflows for partner onboarding, activation, growth and early warning when a partner’s traffic or client activity drops.
Marketing alignment
Make sure marketing data appears where it is needed. A Sales Manager or BDM opening a client card should instantly see who the client is, where they came from, their traffic source, their original interest and their current customer journey stage.
Work with the Marketing Analytics specialist so that attribution, journey stages and scoring flow correctly into the CRM and drive prioritisation and automation.
Make sure Sales, BD and Marketing operate as one connected system rather than in separate silos.
Reporting and performance
Build dashboards and KPIs for management covering pipeline, conversion, deposits, retention, reactivation and partner performance.
Continuously improve processes based on data and feedback from the teams.
Requirements
5+ years of experience in CRM management, sales operations or leading CRM implementation in financial companies.
Experience in online trading, brokerage, fintech or iGaming is a must.
A solid understanding of how sales, business development and marketing processes work, and how a CRM supports each of them. You’ve built these processes before, not just administered the system.
Hands-on experience configuring a major CRM (Zoho, HubSpot, Salesforce or a brokerage-specific CRM): pipelines, automations, routing rules, reporting.
Experience with lead distribution, task automation, deal pipelines, retention and reactivation workflows.
An understanding of partner and affiliate models. Experience with IB programmes and rebate structures is a strong advantage.
Benefits
What We Offer
Fully remote working with minimal meeting overhead.
Ownership of CRM across
12 international markets
.
Genuine opportunity to build and improve the customer lifecycle function.
An established business with the resources and budget to execute ambitious CRM initiatives.
Freedom to test, learn, and implement new ideas.
Competitive, above-market compensation.
KPI-linked bonus connected directly to CRM and business performance.
Recruitment Process
Stage 1:
HR interview — experience, motivation, and fit.
Stage 2:
CMO interview — CRM expertise, strategy, and relevant experience.
Stage 3:
CEO interview, where required.
Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
New opportunities in Latin America!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite an Intermediate Android Software Engineer to join our team. You’ll be hands-on throughout the full software development life cycle – designing, coding, testing, and maintaining complex Android applications for a leading payments technology company. In an agile environment, you’ll collaborate with cross-functional teams, drive engineering best practices, ensure code quality, and support technical decision-making.
🟩
What's in it for you:
Work with a Fortune 500 fintech leader driving innovation in payments across 100+ countries
Own the full SDLC, delivering secure, high-performance Android applications from design to deployment
✅ Is that you?
5+ years of Android development experience
Expertise in native Android development with Java and Kotlin
Strong knowledge of MVVM and modern Android architecture patterns
Hands-on experience with Android libraries and integrations
Knowledge of secure coding practices, including build obfuscation and encryption
Experience with encryption frameworks and utilities like HTTPS, TLS, SHA-256, and Cipher Block Chaining
Excellent communication skills for documentation, planning, and cross-functional collaboration
Strong critical thinking, problem-solving, and attention to detail
High ownership, resourcefulness, self-motivation, and a collaborative mindset
Desirable:
Experience with third-party device integration (watches, payment terminals, etc.)
Understanding of client-server full-stack architecture
Understanding of Pub/Sub and Producer/Consumer messaging patterns
🧩
Key responsibilities and your contribution
In this role, you’ll drive Android development, combining technical expertise and ownership to deliver high-quality solutions.
Develop, maintain, and enhance Android applications based on business needs and technical designs
Own feature development from requirements to delivery, ensuring performance, security, and reliability
Write unit and functional tests; assist QA with reviewing, creating, and delivering automation tests
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: Poland; Czechia; Bulgaria; Croatia; Romania; France
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
Our client is a Big4 Consultancy group that works with leading financial institutions on
AI-driven transformation, automation, advanced analytics, and financial crime prevention
. Their work spans intelligent fraud detection, AML/KYC modernization, autonomous workflows, enterprise AI platforms, and the secure industrialization of AI in highly regulated environments.
We are looking for an experienced
Security Architect
to lead the security approval and data-protection readiness of the solution. You will act as the main technical security contact with the client’s
CISO, data-protection, and country security teams
, covering cloud security, AI/LLM risk, penetration testing, secure data handling, and formal architecture approvals.
CONTRACT:
Contractor assignment, expected October 2026 – July 2027, with potential extension
COMMITMENT:
Full-time
LOCATIONS:
Central and Eastern Europe, EU-authorized, REMOTE
PROCESS:
Initial qualification followed by technical and client interviews
NOTES:
Fluent English is required.
Responsibilities
Review the end-to-end
security architecture
across identity, access, secrets, networking, data handling, and logging.
Ensure sensitive and personal data are handled securely and are not exposed through logs or operational tooling.
Prepare and drive formal
security architecture approval
and new-technology review processes.
Support security reviews covering
AI / LLM usage, web search, and new technology components
.
Coordinate penetration testing and follow up on remediation of findings.
Support the
Data Protection Impact Assessment (DPIA)
and AI model-risk review.
Define and agree data-handling principles with the client CISO, data-protection, and country security teams.
Review cloud and application security controls across Azure, Databricks, APIs, and supporting services.
Support secure delivery across development, testing, production, and country rollout environments.
Act as the primary security point of contact between engineering teams and client security stakeholders.
Requirements
Strong experience in
security architecture and approval processes
within large regulated organizations.
Strong hands-on knowledge of
Azure security
, including Entra ID, Key Vault, private endpoints, and Microsoft Defender.
Experience with
penetration testing, vulnerability management, and OWASP
practices.
Knowledge of
OWASP security risks for LLM / AI applications
.
Experience with
code and dependency scanning
using tools such as SonarQube, JFrog Xray, or similar.
Strong understanding of
GDPR, data protection, privacy, and secure handling of personal data
.
Experience working with CISO, security governance, privacy, and engineering teams.
Ability to communicate security risks and controls clearly to both technical and non-technical stakeholders.
Highly preferred: Experience in
insurance, banking, or other highly regulated environments
.
Are you looking for the next professional opportunity that will challenge you and advance your career?
Join our team now!
Tickmill is looking to hire a
Junior Brokerage Officer
to join our rapidly expanding team. Join a high-caliber team and contribute to its success with your passion, hard work, and positive attitude.
About Tickmill.
Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities
across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and
Options.
That foundation — capital, licensing, infrastructure and an established international client base — is what makes
the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction
Markets, aimed at a much larger consumer audience than our existing trading business alone.
What the job looks like?
The
Junior Brokerage Officer
will have the opportunity to:
Help Business Development and Support teams in handling trade-related queries and complaints, while resolving them in a timely and professional manner.
Handle and escalate technical issues to the relevant departments within the organization.
Work closely with the Compliance department in handling high-risk complaints.
Carry out trade surveillance, investigate irregular activity across a wide range of asset classes, and report any suspicious activities to Brokerage and Compliance departments.
Work on developing new tools to facilitate daily operations.
Prepare the required competitor analysis and market research.
Produce necessary complex reports as required by the company’s management and regulatory bodies.
Perform any additional duties and localized tasks as and when required.
What will you need to be able to do the job?
Minimum 3 years of experience in the FX & CFD environment.
College or University Degree in Finance, Mathematics, Economics, or any other related field.
Experience with MT4 and MT5.
Fluency in English, both orally and in writing.
Ability to work under pressure and meet deadlines.
Attention to detail is critical.
Positive can-do attitude.
High level of work ethic.
Excellent team player.
It will be considered as a plus if you have:
Experience with Exchange Traded Derivatives
What to expect from our recruitment process:
First interview with TA & Hiring Manager
Final interview with top management
Make your next Career step and apply NOW!
*
Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis
Location: EMEA Remote
Hello, I’m Fintan, Senior Director of Sales at
Customer.io
! We're expanding our sales team in the UK & Ireland area and seeking motivated and successful Account Executives at the SMB level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility.
As an Account Executive, you’ll represent
Customer.io
to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand.
About
Customer.io
Over 10,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
We're expanding our sales team and looking for motivated internal candidates to move into an Associate Account Executive role. We are looking to expand this team in the United Kingdom or Ireland Region. This role is a great entry point into full-cycle sales, with a clear path for growth as you build your track record.
As an Associate Account Executive, you'll represent
Customer.io
to a portfolio of startup customers and help them grow into their next stage. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand.
Responsibilities:
Pipeline Development and Management
: Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition within the startup segment.Own consistent outbound prospecting into startup accounts.
Full-Cycle Sales Execution
: Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition among startup accounts.
Startup Program Growth
: Conduct discovery calls to understand where a startup is in its growth journey including its business challenges and goals. Position
Customer.io
's solutions to support that growth and deliver outcomes that matter to the business.
Collaboration and Cross-Functional Feedback
: Work closely with the SDR team for lead quality feedback and coordinate with Customer Success and Technical Support for a smooth hand-off post-sale.
Performance Tracking and Reporting
: Own and report on individual sales metrics, including outbound activity and conversion, pipeline status and progress towards targets, to support informed decision-making.
Qualifications:
Experience:
1+ years of experience in full-cycle B2B SaaS or MarTech sales, or a strong SDR/BDR background ready to move into a closing role
Location:
UK or Ireland only
B2B SaaS or MarTech Experience
: Exposure to new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech including experience with outbound prospecting
Sales Methodology
: Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close, or eagerness to learn one
Communication Skills
: Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects
Problem Solving
: Strong ability to identify a startup's business needs and position relevant solutions effectively to drive acquisition and business outcomes
Deal Focus
: Primarily handles startup accounts with shorter sales cycles and lower ACV deals
Support
: Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities
Responsibilities
:
Engage in high-volume prospecting, cold and warm outreach
Manage the full sales cycle for deals typically around $20,000 ACV
Drive growth within startup accounts, nurturing relationships and helping them scale to their next stage
Compensation & Benefits
We believe in transparency. We are offering a compensation package of $65,000 base + $65,000 variable for a total $130,000 OTE USD (or equivalent in local currency), subject to market rate adjustment.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute screening with Recruiter
30-minute video call with a Hiring Manager
30-minute Demo Call w/ the Hiring Team
All internal candidates will still need to complete standard pre-employment steps for the new role, including background check and employment verification.
Interested?
Reach out to your manager and jobs@customer.io to express interest or ask any questions before applying.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.
Location: EMEA Remote
Hello, I’m Fintan, Senior Director of Sales at
Customer.io
! We're expanding our sales team in the UK & Ireland area and seeking motivated and successful Account Executives at the Mid-Market level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility.
As an Account Executive, you’ll represent
Customer.io
to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand.
About
Customer.io
Over 10,000 companies from scrappy startups to global brands use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Responsibilities:
Pipeline Development and Management
: Build and manage a pipeline through self-sourced leads and SDR-supported leads,
alongside inbound opportunities,
to drive new customer acquisition.
Full-Cycle Sales Execution
: Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts.
Customer Needs Analysis and Solution Alignment
: Conduct discovery calls to understand customer business challenges and goals. Position
Customer.io
's solutions to meet these needs effectively and connect them to clear customer business outcomes.
Collaboration and Cross-Functional Feedback
: Work closely with the SDR and BDR teams for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale.
Performance Tracking and Reporting
: Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making.
Qualifications:
Experience:
3+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts
Location:
We are currently hiring for positions based in the United Kingdom or Ireland only.
B2B SaaS or MarTech Experience
: Proven success in
new customer acquisition
and closing deals within the B2B SaaS space, preferably MarTech, including generating pipeline through outbound prospecting.
Sales Methodology
: Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close.
Communication Skills
: Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects.
Problem Solving
: Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition and customer business impact.
Deal Focus
: Primarily handles mid-market accounts up to 500 employees
Support
: Works closely with our SDR and BDR teams for lead generation, with a balance between inbound, BDR sourced and self-sourced opportunities
Responsibilities
:
Engage in high-volume prospecting, cold and warm outreach
Manage the full sales cycle for deals typically under $20,000-75,000 ACV
Drive growth within mid-sized clients, nurturing relationships and uncovering business needs
Compensation & Benefits
We believe in transparency. We are offering a compensation package of $95,000 base + $95,000 variable for a total $190,000 OTE USD (or equivalent in local currency), subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
45-minute video call with Manager
30-minute video call with Bar Raiser
60-minute Case Study and Discovery Call w/ the Hiring Team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!
Location: Australia
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Manager, Security Operations Center
Location: Remote Australia
Compensation Range: $180,000 to $215,000 AUD base plus bonus and equity.
What You’ll Do:
As our Principal SOC Analyst in Australia, you're the most senior technical voice on the APAC SOC floor, working Monday to Friday. You'll take ownership of the hardest intrusions, turn what the floor sees every day into durable detection and product improvements, and raise the bar for every analyst around you. You'll lead by example as a cultural driver for the team, and you'll help build our Human Led Agentic SOC, where agents handle volume and humans own quality. You'll work closely with Product, Product Research and Detection Engineering & Threat Hunting. We'll also support you in publishing your research through Huntress blogs, webinars and conference talks.
Responsibilities:
Own complex, multi-host intrusions end to end, from triage through forensic timelining, root cause and remediation, across endpoint, identity (Microsoft 365 / Google Workspace) and SIEM telemetry
Act as the SOC's technical partner to Product, Product Research and DE&TH: turn recurring floor pain points into lasting detection, suppression and product fixes rather than workarounds
Perform advanced static and dynamic malware analysis, research emerging tradecraft, and publish findings through Huntress content
Find repeatable investigation patterns and toil, then design, build and maintain both automation and human-led agentic workflows with Workflow Engine owners, Product and Engineering, with inline QC/QA built in from the start
Own quality on the floor: grade AI agent and analyst output, trace misses to their root cause and fix them at the source, and act as final technical reviewer on detection tuning, suppression decisions and high-impact incident reports
Provide technical leadership and mentoring across every level of the team: set investigation standards, run case reviews, ride-alongs and knowledge sessions, advise the Senior Manager on SOC direction, and help assess candidates in the hiring process
Be a cultural driver for the team: model Give a $hit, Warrior Spirit and Outcome-Obsessed, keep a low-ego, share-everything team culture, and champion the “agents handle volume, humans own quality” mindset
Handle threat-related escalations from SOC Support, writing clear explanations of complex activity and its business risk for technical and non-technical audiences
What You Bring To The Team:
6+ years in SOC, Incident Response, DFIR or MDR roles, including leading multi-host intrusion investigations
Deep knowledge of attacker tradecraft across MITRE ATT&CK (credential access, lateral movement, persistence, defense evasion, living-off-the-land) and how to detect it
Deep forensic and investigation experience across Windows, macOS and Linux
Strong cloud identity investigation and remediation experience in Microsoft 365 / Entra ID and Google Workspace
Advanced static and dynamic malware analysis, including extracting IOCs and determining capability and intent
Strong enterprise Windows administration (Active Directory, Group Policy, PowerShell, domain trusts) and core networking knowledge
Strong hands-on AI skills: daily use of tools such as Claude and Codex for analysis, research and building automation and agentic workflows (Python, PowerShell or similar), with sound judgment about validating their output
Understanding of inline quality delivery: building QC/QA into workflows as they run (quality gates, statistical sampling, drift detection and regression testing) rather than relying on after-the-fact review
Proven technical leadership and mentoring: you've raised the standard of a team, not just your own work, and you explain complex findings clearly in writing and verbally
Preferred Qualifications:
Published research, blogs, conference talks or open-source security tooling
Detection engineering experience: writing and tuning detections and SIEM queries
Investigations in other cloud platforms such as Azure, AWS or GCP
Previous MSP/MSSP/MDR experience and familiarity with RMM tools
What We Offer:
Fully remote work
At least one annual trip to the US for Summer Summit, with additional local events in Australia!
New starter home office set up reimbursement ($800 AUD)
12 weeks paid parental leave for both primary and secondary carers
Monthly digital allowance for personal phone and internet costs ($185 AUD)
Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
Subsidised private health insurance through our preferred provider
Stock options for
all
full-time employees
Access to the BetterUp platform for coaching, personal, and professional growth
People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: EMEA Remote
About
Customer.io
Over 10,000 companies from scrappy startups to global brands use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the Role
We’re hiring a
Senior Sales Manager
to build and lead a new team of 6–8 Account Executives in our Mid-Market organization. The EMEA org is already running this sales motion successfully; you’ll be responsible for ramping and leading your team, establishing its operating rhythm, and shaping its approach to territories and pipeline generation as needed.
This is a frontline leadership role. You’ll translate our go-to-market strategy into consistent team execution by coaching reps, inspecting deals, driving forecast accuracy, and creating the structure for strong performance to repeat quarter after quarter.
What you'll own:
Lead and develop a high-performing team
Coach Account Executives to consistently meet or exceed quota and grow into their next role
Run focused 1:1s built around deal quality, skill development, and real accountability
Ramp new reps quickly and address performance gaps early, before they compound
Build a team culture rooted in ownership, collaboration, and high standards
Drive pipeline health and forecast accuracy
Lead weekly pipeline and forecast reviews focused on deal progression, qualification rigor, and clear next steps
Sharpen predictability through disciplined inspection and clean CRM hygiene across the team
Maintain healthy pipeline coverage and address creation gaps before they become quarter-enders
Reinforce structured, rep-owned outbound tied to measurable standards and pipeline outcomes
Use activity, conversion, and pipeline data to test and improve outbound effectiveness over time.
Support high-quality deal execution
Coach reps to run well-qualified mid-market opportunities from discovery through close
Elevate deal strategy with stronger positioning, cleaner value articulation, confident executive-level communication
Help reps navigate pricing, stakeholder alignment, and procurement without losing momentum
Identify patterns in stalled deals and use them to improve execution across the team.
Partner cross-functionally
Work with Sales Ops, Marketing, and Solutions Architects to unblock deals and improve how the team executes
Bring frontline feedback on messaging, territory design, and enablement back to the people who own it
Pilot new go-to-market initiatives with your team, then turn what works into repeatable practices.
What we're looking for:
7–10 years
of sales experience,
including 3–5+ years
managing quota-carrying reps, ideally in marketing technology or SaaS
This role is only open to candidates based in the United Kingdom or Ireland.
A track record of leading successful mid-market or high-velocity sales teams, including building or evolving outbound teams and motions.
Genuinely strong at pipeline inspection and forecasting - you can sniff out a soft deal from a mile away
Experienced in coaching outbound pipeline generation and improving outbound motions as the business evolves
Comfortable operating inside a structured qualification framework like MEDDICC
A clear, direct communicator who sets high expectations, gives candid feedback, and treats people with respect
Effective cross-functionally in a collaborative, fast-moving, growth-stage environment
Compensation & Benefits
We believe in transparency. Compensation for this role is $145,000 base + $145,000 variable = $290,000 OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute conversation with a Recruiter
45-minute conversation with the Hiring Manager
1:1 conversations with cross-functional partners
One week to complete a take-home assignment, followed by a 60-minute review call
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: APAC - Australia
About the Job:
LaunchDarkly is looking for an experienced, self-directed Sales Development Representative to own the first stage of engagement across APAC. You will manage and qualify inbound leads, event MQLs, and accounts showing meaningful engagement through our account-based programs.
This is not a purely reactive lead-response role. You will combine fast, consultative follow-up with thoughtful, proactive outreach to turn customer interest and buying signals into qualified meetings and pipeline.
Responsibilities:
Act as the first point of contact for prospective customers across the region, creating a fast, thoughtful, and credible first impression.
Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers.
Own follow-up for event leads, adapting outreach based on the person, account, and engagement history.
Research and proactively engage targeted accounts that show meaningful engagement and buying intent.
Convert qualified interest into sales-ready meetings and opportunities for Account Executives.
Execute coordinated outreach across phone, email, LinkedIn, and other approved channels.
Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce.
Partner closely with Account Executives, Marketing, Revenue Operations, and the global SDR organization to improve lead quality, routing, messaging, and conversion.
Share patterns and feedback from prospects so the broader team can improve campaigns, events, content, and the customer journey.
Qualifications:
At least 1 year of successful SDR or BDR experience in B2B SaaS or a similar environment.
A demonstrated record of setting goals, taking ownership, and delivering measurable results.
Experience communicating with customers, prospects, or other external audiences.
Strong judgment and the ability to operate independently.
Excellent written and verbal communication skills in English, with the confidence to engage senior and technical stakeholders.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Chicago, NYC, Dallas
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are
A collaborative and strategic leader with deep hands-on experience in Site Reliability Engineering (SRE) and infrastructure Automation. You are comfortable steering the vision for an enterprise automation roadmap while remaining technical enough to dive into the code. You treat infrastructure as a product, ensuring that your automation workflows are as reliable as the services they deploy. You have a proven track record of managing complex hybrid environments and are proactive in building self-service platforms that enhance engineering velocity and system stability.
Responsibilities
Automation Platform Leadership
: Oversee a specialized SRE team focused on the design, deployment, and maintenance of automation toolsets as well as the systems they interact with.
Infrastructure as Code (IaC) Governance
: Establish and enforce standards for IaC to ensure consistent, repeatable, and secure deployments across an entire infrastructure ecosystem. Strong proficiency in Terraform is required.
Configuration Management
: Lead the strategy for automated configuration and state management, ensuring Ansible playbooks and Packer image pipelines are optimized for both Windows, Linux, and ESXi Platforms.
Monitoring & Observability
: Manage the monitoring and health of the automation platforms themselves. Implement SLIs/SLOs to ensure the "tools that build the servers" are highly available and performant.
Lifecycle Management
: Drive the automated lifecycle of both physical and virtual assets, from initial template creation/deployment to automated patching, scaling, and decommissioning.
Custom Tooling & Scripting
: Lead the development of custom scripts and internal providers (Python, Go, PowerShell, Bash) to provide better insights and tooling for our systems.
Collaboration:
Outside of the automation team you will need to be able to collaborate and foster workflows alongside the rest of the Datacenter team and be able to facilitate needs for the team as a whole.
Capacity & Performance
: Analyze system behavior and resource utilization in virtual environments to optimize the performance of automated deployments.
Mentorship & Growth
: Provide technical guidance and career mentorship to SREs, fostering a culture of "automate-first" and continuous improvement.
Requirements
6-10 years’ experience in Infrastructure, SRE or DevOps, specifically focused on infrastructure automation at scale.
Deep proficiency with Terraform (providers, modules, state management) and Ansible (roles, playbooks, Tower/AWX).
Hands-on experience with Image Creation (i.e. Packer, Ansible, SCCM) to build standardized, hardened images for both Windows and Linux in hybrid environments.
Strong experience managing and automating virtual platforms such as VMware (vSphere/vCenter) as well as Cloud providers such as Azure and AWS.
High-level scripting skills in mediums such as Python, Go, PowerShell, and Bash.
Experience with observability tools (Splunk, ELK, Prometheus, or Grafana) to monitor infrastructure health and automation telemetry.
Good understanding of Network topology and design as well as experience with platforms such as Juniper Networks or Palo Alto.
Strong mastery of Git (branching strategies, PR workflows) and CI/CD platforms (Jenkins, GitLab CI, or GitHub Actions).
Equal comfort managing, troubleshooting, and tuning performance for both Windows Server and Linux.
Nice to Have
Previous work experience includes notable periods of team leadership and or management.
Experience with IAM platforms such as Entra ID, Active Directory, and Okta.
Experience with Storage solutions both block based and object based hosted either on-prem (HP Alletra, EMC, DDN) or in cloud (S3, Azure Blob).
Storage Backup/DR administration and management with Commvault or Veeam.
What We Offer:
Competitive base salary and discretionary bonus
Flexible Time Off (i.e. unlimited paid vacation days)
Company paid Holidays (14)
Company paid sick leave
Company-paid health and protective benefits for employees, partners, and other dependents
3% 401(k) company contribution
Generous paid Parental Leave
Free virtual coaching and counseling sessions through Ginger
Free daily snacks in-office
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Remote, Worldwide
Workplace: remote
About Distru
Distru is the #1 ERP in the cannabis industry with $15B in sales processed through our platform. We've built a battle-tested ERP and B2B eCommerce platform that powers inventory, manufacturing, sales, and logistics, and we're now building AI infrastructure on top of it to give commercial businesses their all-in-one AI stack.
We're growing and profitable, with 5/5 stars on Glassdoor. Our investors include Felicis Ventures, Global Founders Capital, Poseidon Asset Management, and Village Global, who have funded companies such as Shopify, Cruise, HelloFresh, Facebook, Slack, and Opendoor.
Get to know the team, our culture and our full benefits at distru.com/careers!
The Role
AI is at an inflection point for enterprise use, and AI assistants like Claude, Codex, and Grok are seeing record adoption at work. We believe the system of record has never been more valuable for organizing the data AI acts on.
We started with our AI Order Agent, now rolled out across our customer base, which lets buyers submit orders from any source in any format. It's the first piece of a much bigger agentic ecosystem we’re building, and we're moving most of our engineering effort to AI-first work to build it.
You'll work directly with our Director of AI Engineering to own the technical buildout of our AI product suite, including:
Agentic harness: a multi-agent system that safely operates across a business's core tools (ERP, CRM, spreadsheets, calendars, email, analytics, compliance systems)
MCP: our MCP that connects Distru to external AI harnesses
Context Layer: our context layer that ingests customer data, builds memories and profiles, and feeds back into our harness to create more personalized AI experiences for our customers
Evals: the eval suites that make our agents reliable in production
And more…
You’ll be working directly on the AI system from the ground up and make strong, opinionated calls on the agentic stack and where it goes next. The AI space moves fast and the specifics will change, so this technical vision is something you'll mold.
You'll report to the VP of Engineering and the Director of AI Engineering, and work closely with the rest of the product team, eng team, and our customers.
What you'll do
Agentic engineering
Architect and build a production multi-agent system that can safely take actions across Distru and our customer’s core systems
Iterate and maintain the MCP that connects Distru to Claude & Codex.
Own reliability, observability, and durable execution end to end. The harness takes real actions on customers' data, so the bar is high.
Write evals to improve our agentic systems from real customer use cases
Build a unified data system that pulls data from multiple sources into a singular data layer that can be exposed to Claude & Codex via an MCP
Build a contextual memory system that ingests our customers' data and improves how our agents work for them
Set the architectural standards for how agents are built, tested, and shipped at Distru, and bring the rest of eng along
AI research & experimentation
Keep pace with the latest agentic frameworks, harnesses, toolkits, models, and bring in better approaches as they emerge
Rapidly prototype new ideas to present to our team and our customers
Engineering workflow
Build hands-on with Claude Code and similar tools as part of your own workflow
Improve our agentic coding workflow and bring new discoveries to the team
What success looks like at 6 months
You've shipped core improvements to our harness in production that our customers use daily, with clear observability and iteration for improvement
You’ve shipped and iterated on many MCP tools and improvements
Every agent you own has an eval suite and observability, so the team catches regressions before customers do
You own the architecture of the agentic stack, and other engineers build against patterns you set
You’ve built prototypes on how our agentic infrastructure can improve (i.e. a new way to retrieve memories, an agentic onboarding process for our customers)
You’ve raised the technical bar on at least one thing the team was doing the slow way
What we look for
AI fluency
For every AI role, we look for three things:
Tool fluency:
you build with Claude Code or similar every day, you've built your own skills, agents, or workflows, and you can explain why your setup looks the way it does.
Workflow fluency:
you write evals before you trust a prompt, and you know when a model is the wrong tool and plain code is the right one.
Build fluency:
you've put agents in front of real users, with guardrails, observability, and a way to roll back.
You use AI tools daily and can tell us specifically where your fluency is strong and where you're still building it.
Must have
7+ years
in full-stack development, ideally on B2B SaaS applications
Multi-agent harnesses:
hands-on experience building multi-agent harnesses in production, not just prototypes or personal projects
MCPs:
you've built MCPs that are used in production
Production systems:
a strong grasp of reliability, observability, permissions, and safe workflow execution
Product and engineering:
you've operated as both, and you're comfortable owning scoping and decisions, not just implementation
Modern stack:
proficiency in React, TypeScript, Node, PostgreSQL, GraphQL, and LangGraph, and you pick up new tools and frameworks quickly
Startup agility:
you've worked at an early-stage startup (under 20 engineers) and you’ve been the one setting direction in that ambiguity, not waiting for it
Low ego:
you're team-first and measure success by what shipped and whether it worked, not by internal politics
Influence
: you’ve shaped roadmap, not just executed it
Clear communication:
you raise concerns and propose solutions before being asked
Strong signal
Background building supply chain, ERP, CRM, B2B marketplace, or accounting software
UX design experience
Agentic systems work beyond the must-haves, such as evaluation frameworks or agent-to-agent protocols
Experience using Claude Code (or similar) to build products on your own
Cannabis industry experience
How we work
We love building with AI.
Trying new models the week they drop, building agents for fun, and forming strong opinions on what works. We invest in it with company-wide AI growth with classes and workshops, AI demo days, AI hackathons, and access to best-in-class models and tools.
Taste in building.
A lot of this role comes down to knowing what to build, what to cut, and what a great agentic experience feels like for the user.
We stay close to the customer.
You'll talk to customers and our GTM team directly, not through a chain of tickets.
You'll build on what we've learned.
You'll have access to the team's combined AI knowledge and the processes and skills we've built.
For the full picture of our culture and who thrives here, see
distru.com/careers
.
Benefits
Our careers page is the best way to get to know us: the full benefits, our yearly offsites, who thrives here, and what the team says about working at Distru.
Here are a few highlights (exact benefits vary by country and employment type):
Fully remote across 4 continents
Employee-friendly option terms: after 2 years, a 10-year window to exercise if you leave
18 days PTO + 11 holidays (sick days don't count toward PTO)
Medical, dental, vision + 401(k) for US employees
The best AI tools available and a generous AI stipend for everything else
Yearly in-person team offsites
Interview process
Application questions: three short written questions in Lever on how you build with LLMs
Recruiter screen (30 min): your background, the most complex AI product you've worked on, and your personal AI tool stack
Technical interview (45–60 min): a deep dive into a complex product you've built, a live harness design discussion, and a screen-share walkthrough of your day-to-day setup
Harness take-home (3–4 hours): spec a real feature on our agentic harness across product and UX, system design, and implementation details
Take-home review (60 min): a technical deep dive into your submission with two engineers, including how your design holds up when a constraint changes
References and offer
Distru was formed by an environment of mutual respect and trust made up by people working together without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by law. We believe that diversity and inclusion among our team members is critical to our success and we proactively strive to recruit, develop and retain the best and brightest people from the most diverse candidate pools we can find all over the world.
Where you land in the range depends on your experience and skills.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
Our Sales team needs a dedicated data partner, and creator commerce https://kit.com/features/commerce (how creators monetize by selling digital products) is becoming a bigger part of how Kit and our creators scale. Kit is growing, so we're looking for a Senior Analytics Engineer to own Kit's sales and commerce data from end to end.
Accurate sales data gives our team a clear picture of the pipeline and the confidence to make informed decisions. That’s what makes this role so important.
Your primary focus will be Sales: the dbt models that turn our CRM data into trusted pipeline, deal, and funnel metrics, and the Omni dashboards our sales leader and Senior Revenue Operations Manager use to run the business. You'll also model creator commerce data, so we understand what creators sell and earn through Kit, and you'll pick up reporting work with our Product team, such as feature usage reporting. On a small data team, we step outside our usual lanes when the need is there, so the mix will shift over time.
You'll build for two kinds of consumers: people and AI. Teammates increasingly answer their own questions by querying our semantic layer through Omni's AI and MCP connections to AI tools. That means your models, metric definitions, and documentation need to be clear and correct enough for an AI agent to use them without a data teammate in the loop.
This is a full-time individual contributor role for someone who likes being close to the business, enjoys turning messy operational data into numbers people trust, and is happy to work on both the models and the dashboards that sit on top of them. When Sales and Product have clear, reliable data, we help more creators build more valuable businesses with Kit.
YOUR SUPPORT SYSTEM
You'll report to Sam Umachi, Head of Data (Linkedin https://www.linkedin.com/in/samuelumachi/).
Sales and RevOps are your primary partners, who will rely on the models and reporting you own. You'll also partner with our Product team on reporting for features like Visual Automations https://kit.com/features/automations and on how creators use Kit.
Within our data team, you'll work alongside a Staff Analytics Engineer who owns org-wide semantic layer governance and modeling standards, a Senior Data Engineer who owns ingestion and pipelines, and a Senior Business Analytics Partner focused on revenue opportunities. This role has no direct reports.
WHAT YOU'LL DO
- First Week: Work through our onboarding curriculum in Notion and meet the data team, our Senior Revenue Operations Manager, the sales team, and your product partners. Get set up in our core tools: dbt Cloud, GitHub, Amazon Redshift, Omni, HubSpot, Linear, Hightouch and Slack. Set up your AI-assisted development environment and learn the shared AI workflows our data team uses. Open and merge your first small pull request so you learn our review and deployment flow early.
- First Month: Map how HubSpot objects (deals, pipelines and stages, companies, contacts, and owners) flow into our dbt models, and document the gaps. Take over day-to-day ownership of the sales models and Omni dashboards that teammates have been covering. Audit current sales reporting and list where definitions differ or numbers don't reconcile. Get familiar with how commerce data (products creators sell and the revenue they earn through Kit) lands in the warehouse today. Agree with RevOps and Sales on the most important questions they need answered. Review teammates' pull requests and contribute to our shared SQL, dbt, and documentation standards. Share a written reflection with the team on what you've learned and where you'd focus first.
- First Six Months: Ship and maintain well-tested, documented dbt models for core sales metrics, such as pipeline, deal velocity, stage conversion, win rates, and the sales-led funnel. Expose those metrics through the Omni semantic layer, working within the team's governance standards. Rebuild or refresh the core sales dashboards so pipeline reviews and forecasting conversations run on numbers that don't need manual reconciliation. Resolve competing sales metric definitions by writing down the options and tradeoffs, aligning with Sales and RevOps, and documenting the outcome. Model creator-level commerce data, such as products sold, revenue earned through Kit, and conversion, in partnership with data engineering. Write semantic layer descriptions, metric definitions, and documentation that let Omni's AI and MCP-connected AI tools answer routine sales questions correctly, and test them against real questions from Sales, RevOps and Product. Get Sales to the point where routine questions are answered through self-serve, whether in Omni dashboards, Omni's AI, or AI tools connected over MCP, rather than one-off requests.
- First Year: Be the recognized owner of Kit's sales data, the person Sales and RevOps go to first and trust without second-guessing. Give our revenue analysis work the sales and commerce models it depends on, so deeper questions about pipeline health and creator earnings can be answered quickly, thereby enabling us to make creators more successful. Leave your domains well documented and well tested, legible to new teammates, stakeholders, and the AI agents that query our semantic layer. Help raise the team's modeling quality through code review, pairing, and sharing what you learn.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
- Deep dbt experience. You build modular, tested, documented dbt projects, and you're comfortable with incremental models, snapshots, macros, CI, and scheduled jobs in dbt Cloud or similar.
- Advanced SQL. You reason carefully about grain, joins, and window functions, and you write queries that are readable and performant on a cloud warehouse.
- Data modeling for sales and GTM. You can model deals, pipeline stages and their history, ownership changes, and funnel conversion into clean, reusable structures. You are opinionated on Kimball standards and when a concept should be a fact or dimension.
- CRM data fluency. You know how sales data behaves in a CRM, including stage changes, backdated edits, and custom properties. HubSpot is preferred, but other CRM experience (e.g. Salesforce) applies just as well. We care most that you recognize common CRM patterns.
- AI-assisted development. You use AI code editors and agents (such as Cursor, Claude Code, Codex, or similar) every day, and you validate their output with tests, query results, and review before anything ships.
- Clear written communication. You explain metric definitions, tradeoffs, and data caveats in plain language that Sales, RevOps, and Product partners understand.
- BI and semantic layer experience. You can build dashboards and semantic models in Omni, Looker, or a similar BI tool, and you design metric definitions that people and AI tools can both query correctly.
- Git-based workflows. You keep pull requests small and well described, and you give thoughtful code review.
- Nice to have: Redshift performance tuning (sort and distribution keys), Python for scripting or API pulls, reverse ETL, and experience with product event, billing, payments, or ecommerce data.
Experiences
- Around 7 or more years in analytics engineering or data engineering where you personally shipped production data models.
- Several years of hands-on work building and maintaining production dbt projects.
- Working directly with sales teams and RevOps, and owning reporting they relied on to run the business.
- Owning a data domain over time and evolving its models as the business and its questions changed.
- Working at a SaaS company, ideally one with both a self-serve and a sales-led motion. Commerce, payments, or creator economy experience is a plus, not a requirement.
- Working on a small or remote team where you were trusted to make decisions independently.
Traits
- Ownership and follow-through. You treat your data domains as yours. You notice problems before stakeholders do, close the loop on requests, and finish what you start.
- Judgment. You match rigor to the decision at hand, know when a quick answer is enough and when a request should become a durable model, and say so clearly.
- Flexibility. You're glad to step outside your primary area when another team needs help, and you balance that work against your core commitments openly.
- Teach everything you know. You document as you go, pair generously, and help stakeholders understand the data well enough to use it on their own.
- Work in public. You share progress, open questions, and decisions in writing where the team can see them, including what didn't work.
- Creator success is our success. You remember who's on the other end. A wrong number in a pipeline review means Sales spends time on the wrong creators, and that shapes how carefully you work.
- Do it with excellence. You test your work, review it carefully, and don't ship a number you can't defend.
- Candor with care. You're comfortable pushing back when a request won't answer the real question, and you do it in a way that builds trust.
WHAT WON'T SET YOU UP FOR SUCCESS
- Needing detailed specs or a highly structured environment before you can start.
- Discomfort with ambiguity. Some of our sales and commerce definitions are still evolving, and you'll help settle them.
- Needing several layers of approval to make modeling decisions within your domain.
- Wanting to work only on dashboards, or only on pipelines, rather than across the transformation and BI layers.
- Wanting a strictly fixed scope. Sales comes first, but you'll pick up Product or other work when the business needs it.
- Wanting mostly greenfield work. Much of this role is improving sales models and dashboards that already exist.
- Preferring to take tickets as written rather than partnering with stakeholders on what they need.
- Being skeptical of AI's capabilities, or using AI without good judgment and accountability.
- Expecting a large data team with dedicated specialists for every part of the stack.
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. We work mostly on East Coast time - so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($172,000). Level is determined based on experience and our interview process.
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Technical interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
Most Kit creators don't have a dedicated Creator Growth Manager, and when their emails start landing in spam, they need someone who can find the cause quickly and explain it in plain language. We're looking for a Deliverability and Compliance Specialist to own deliverability support for that long tail of creators, run Kit's abuse desk, and make the compliance calls that protect the sending reputation every creator on Kit shares.
You'll also build the playbooks, training, and AI-assisted workflows that help Support and contractors handle more deliverability questions on their own, and you'll partner with our infrastructure engineers as we run more of our sending in-house. A creator can't build a lasting business if their emails don't arrive, so this work connects directly to our mission.
This is a full-time individual contributor role for someone who likes digging through headers and bounce logs to find the real cause of a problem, can explain DMARC alignment to a first-time creator without jargon, and is comfortable making a firm call when a situation is gray. You don't wait for someone to tell you what needs fixing. You proactively spot opportunities, identify patterns, and take the initiative to improve deliverability before problems arise.
YOUR SUPPORT SYSTEM
You'll report to Alyssa Dulin https://www.linkedin.com/in/alyssadulin/, Director of Creator Success, and collaborate closely with:
- Our Deliverability team: a Deliverability Lead who supports our highest-value accounts and leads deliverability education, and a Deliverability Specialist who onboards and ramps up large senders moving to Kit
- Our infrastructure engineers, who run Kit's sending infrastructure
- Our compliance and anti-abuse engineers, who build the automated checks that keep spammers off Kit
- Product Specialists and the Support team, who handle the front line and escalate deliverability issues to you
- Customer Success Managers (we call them Creator Growth Managers at Kit), Sales and Migrations, and Product Managers
WHAT YOU'LL DO
- First Week: Get set up in Kit, our admin tools, and our support and ticketing systems, and meet our distributed team in Get To Know You chats (GTKYs). Meet the deliverability team and get an introduction on the current projects. Read our deliverability playbooks and SOPs, and get access to the monitoring tools you'll use every day: Google Postmaster Tools, Microsoft SNDS, blocklist monitoring, and our internal delivery dashboards.
- First Month: Shadow the Deliverability team and Product Specialists on deliverability tickets, account approvals, and abuse reports, then start answering queue tickets with review. Join the daily monitoring rotation (blocklist delisting, Postmaster and delivery monitoring) and the weekly Deliverability team meeting. Learn how account approvals, compliance flags, and our in-house sending platform work. By the end of the month, work deliverability tickets and abuse reports on your own and send your first delisting requests. Project: build a recurring report showing the trending deliverability ticket reasons so we understand what’s causing how to reduce friction for customers and how to solve it
- First Six Months: Own the deliverability support queue for creators without a dedicated CGM: spam-folder placement, bounces, authentication and DMARC setup, and escalations from Product Specialists. Own compliance end to end, from new-account approvals and compliance flags to pausing or closing accounts that put our shared reputation at risk.Run Kit's abuse desk. You'll write and share a strategy that covers coverage, response-time targets, escalation paths, and quality checks, then put it in place so routine spam, phishing, and blocklist reports follow clear SOPs while you take the hardest cases yourself. Be the go-to contact for day-to-day mailbox provider issues with Microsoft, Gmail, Yahoo, Comcast, and regional providers, and write an incident runbook for blocklistings and provider throttling. Track the queue with a simple scorecard (volume, first response time, and escalation rate) and share what you learn with the team. Run training sessions for Support and ship your first process or AI improvements, like cleaner ticket categorization or better account data for our AI support agent, so more deliverability tickets get solved without escalation..
- First Year: Deliverability support is faster and more consistent for every creator on Kit, including the ones who never talk to a CGM. Your playbooks, help center articles, and AI-assisted workflows are what Support, CGMs, and contractors reach for first, and fewer tickets need to come to you. You've led at least one cross-team fix with infrastructure for a recurring problem you spotted in the queue, such as an alert when a creator's domain authentication breaks or a check for sudden signup spikes. You're helping shape the internal tooling and alerting our in-house sending needs, and you take part in industry groups like M3AAWG.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
Must haves
- Deep working knowledge of email authentication (SPF, DKIM, DMARC, alignment, and BIMI basics), plus the ability to read raw message headers and SMTP bounce and deferral codes
- Hands-on use of Google Postmaster Tools and Microsoft SNDS/JMRP, and comfort working with major blocklists (Spamhaus, Abusix, Barracuda, Spamcop, and others) and their delisting processes
- A clear understanding of Gmail and Yahoo bulk sender requirements, including authentication, one-click unsubscribe (RFC 8058), and spam-rate thresholds
- Data fluency: you can pull bounce, complaint, and engagement data together, find the root cause, and explain it so others can act on it
- Hands-on abuse handling: you can work an abuse report or escalation start to finish, from finding the account and assessing the evidence to acting, replying to the reporter, and documenting the decision
- Process building: you can turn repeat work into SOPs, playbooks, and quality checks that a contractor or teammate can follow
- Clear, calm written communication with creators, teammates, and postmasters
- Using AI tools to research, summarize, and draft, and helping teammates do the same, with the judgment to keep a person on final compliance calls
Nice-to-haves:
- Experience with MTA logs or delivery observability tools (KumoMTA, PowerMTA, Postfix, Kibana/Elasticsearch, or SQL and BI tools like Mode)
- Familiarity with feedback loops, spam traps, list bombing, and bot-signup patterns
- Familiarity with CAN-SPAM, CASL, and GDPR as they apply to marketing email
- Experience with Intercom, HubSpot, or a similar ticketing tool
- Experience building or tuning AI support workflows or macros
Experiences
Must-haves:
- 4+ years in email deliverability, compliance, trust and safety, or technical support at an ESP, mailbox provider, or high-volume sender
- Handling escalated customer tickets end to end, including with customers who are frustrated
- Making account-level compliance or abuse decisions, such as approving, suspending, or closing accounts
- Working an abuse desk or abuse mailbox directly: spam and phishing complaints, provider and blocklist reports, and escalations
- Leading the fix for a recurring deliverability or compliance problem that needed help from more than one team
Nice-to-haves:
- Supporting senders on shared IP pools at an ESP
- Setting abuse or trust and safety strategy, or directing contractors or vendors on a support or abuse queue
- Working directly with mailbox provider postmaster teams
- Participating in M3AAWG or other industry groups
- Creating educational content, like help docs, training, workshops, or podcasts
- Working with creators, digital entrepreneurs, or small businesses
Traits
- You pick up problems that fall between teams without waiting for permission, and you follow them through until they're closed.
- You test a hypothesis against the evidence before you act, and you frame problems clearly enough that others trust your analysis.
- You protect the reputation every creator shares while staying fair and kind to the creator in front of you, and you help them understand the reasoning behind a decision.
- You turn what you learn into docs, templates, and training that others use, and you adjust how you teach to fit the audience.
- You hold a high bar for your work, and you push back respectfully, with data, when something puts our reputation at risk, even when Sales or leadership would prefer a different answer.
- You share in-progress work and risks early so the team can solve problems together.
WHAT WON'T SET YOU UP FOR SUCCESS
- Treating deliverability as a set of macros rather than an investigation that needs judgment
- Discomfort saying no to a creator or a teammate when our shared reputation is at stake
- Waiting for someone to assign you work when you can already see the problem
- Needing a fixed playbook, since our sending stack and processes are changing as we bring more sending in-house
- Keeping knowledge in your head instead of writing it down for the next person
- Preferring to work without AI tools
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. We work mostly on East Coast time - so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.
For this role, we're looking for someone based in North America, with working hours that give us solid US time zone coverage of the deliverability queue.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 3 ($118,000 USD). Level is determined based on experience and our interview process.
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Panel interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: United Kingdom
Workplace: Remote
Coder is hiring a Manager, Customer Success Team to build, lead, and scale a high-performing team of Customer Success Managers focused on our enterprise customers. This role will drive customer adoption, retention, expansion, and long-term partnership with some of the world’s most sophisticated engineering organizations.
Coder provides self-hosted software environment and AI development infrastructure that enables enterprises to give developers and AI coding agents a fast, flexible development experience while maintaining the security, governance, and control their organizations require. Our customers span technology, financial services, government, automotive, and other highly regulated industries.
As a leader on the Customer Success team, you will be responsible for developing and coaching a high-performing team, building scalable customer success programs, and ensuring customers achieve measurable value from Coder. You will work closely with Sales, Product, Engineering, and Support to drive adoption, identify opportunities for expansion, and represent the voice of the customer across Coder.
This is a player-coach role. You'll spend most of your time leading and developing the team while remaining directly engaged with strategic customers and helping establish the standard for exceptional enterprise Customer Success.
WHAT YOU'LL DO HERE
- Lead, mentor, and develop a team of Customer Success Managers to deliver exceptional customer outcomes, retention, and expansion.
- Own team-level customer success outcomes, including adoption, customer health, ARR, NRR, and overall customer satisfaction.
- Partner cross-functionally with Sales, Product, Engineering, and Support to drive customer adoption, engagement, retention, and expansion.
- Develop and execute scalable customer success strategies, processes, playbooks, and metrics for Coder’s growing enterprise customer base.
- Serve as an executive sponsor for key enterprise accounts, building trusted relationships with senior engineering, platform, infrastructure, security, and technology leaders.
- Coach the team on executive engagement, strategic account planning, value realization, renewals, and expansion opportunities.
- Identify customer risks and opportunities across the portfolio and establish proactive strategies to improve adoption, mitigate churn, and increase customer value.
- Help customers understand and realize the value of Coder across their development organization, including secure development environments and AI-powered software development.
- Represent the voice of the customer internally, influencing product strategy, roadmap priorities, and operational improvements.
- Establish a culture of accountability, continuous improvement, and customer obsession across the Customer Success organization.
- Build the systems, operating rhythms, and reporting needed to scale the team effectively as Coder grows.
WHAT WE'RE LOOKING FOR
- 7+ years of experience in Customer Success, Account Management, or related customer-facing roles, with 2+ years leading enterprise Customer Success or Account Management teams.
- Proven experience working with complex enterprise customers in SaaS, developer tools, cloud infrastructure, AI, cybersecurity, or related technology sectors.
- Demonstrated track record of driving customer adoption, retention, expansion, and measurable business outcomes.
- Strong strategic thinking and operational execution skills, with the ability to build frameworks, processes, and programs from the ground up.
- Exceptional communication and executive presence, with the ability to build trusted relationships with C-suite and senior technical stakeholders.
- Strong analytical and problem-solving skills, with the ability to use customer data and insights to identify risks, opportunities, and trends.
- A coaching mindset and passion for hiring, developing, and building high-performing teams.
- Ability to operate effectively in a fast-moving, high-growth environment with a high degree of autonomy and ambiguity.
- Strong technical curiosity and the ability to quickly understand complex products, customer environments, and emerging technologies.
- Experience partnering cross-functionally with Sales, Product, Engineering, and other teams to drive customer outcomes.
BONUS TACO IF YOU HAVE
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Experience working with developer tools, cloud infrastructure, DevOps, platform engineering, cybersecurity, or AI products.
- Experience supporting large, global, or highly regulated enterprise organizations.
- Familiarity with modern software development and infrastructure technologies such as Kubernetes, Terraform, cloud platforms, or developer environments.
- Experience helping organizations adopt AI coding tools, AI agents, or other emerging AI technologies.
- Experience working at a high-growth technology company and building Customer Success programs as the organization scales.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
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