Location: Multiple Countries
Nitka Technologies
develops software for customers in the US and Europe and brings together about 300 professionals from Eastern Europe, North and South America, Armenia, Georgia and Kazakhstan.
We are looking for an experienced Fullstack Python Developer
to work at a long-term online education project, offering great flexibility in technology and approaches, and a friendly and positive team atmosphere.
We offer 100% remote, full-time work with a flexible schedule
Requirements:
5+ years of Python development experience
Familiarity with Python web frameworks: Django, Flask, or FastAPI
Experience with JavaScript, React
Extensive experience with relational databases, especially PostgreSQL
Proven experience designing, building, and operating high‑load systems and processing large volumes of data
Hands‑on experience with AWS or other cloud platforms
Confident working in Linux environments and writing shell scripts for automation and ops tasks
Strong spoken English (Intermediate or higher)
Nice-to-have еxperience with ClickHouse, Elasticsearch, GraphQL APIs
Working conditions:
Remote work with no time trackers, flexible working hours
Full-time (8 hours/day)
Attractive USD compensation
Paid vacation, holidays, sick leaves
Location: Belgrade, Serbia; Yerevan, Armenia; Almaty, Kazakhstan; Warszawa, Poland; Tbilisi, Georgia; Sofia, Bulgaria; Larnaca, Cyprus; Tallinn, Estonia; Paris, France; Berlin, Germany; Rīga, Latvia; Vilnius, Lithuania; Bishkek, Kyrgyzstan; Baku, Azerbaijan; Lisboa, Portugal; Bucharest, Romania; Madrid, Spain; Tashkent, Uzbekistan
Workplace: fully
We are looking for a Senior Go Engineer
🗣 Language Proficiency: Upper-Intermediate
🧾 Employment type: Full time
🌍 Candidate Location: Poland, other EU countries, Kazakhstan, Serbia, Armenia, Georgia
🕐 Working Time Zone: CET
🚀 Start: ASAP
🧭 Planned Work Duration: 3 months this year + 3 months next year
👥 Customer Description:
A global mobility and urban services platform enabling users to book rides and other services while negotiating fares directly with service providers.
⚙️ Project Phase:
ongoing
🤝 Soft Skills:
• Ability to explain project architecture and the business problems addressed in depth.
• Ability to independently clarify ambiguous requirements, define metrics, address concurrency and edge cases, and articulate technical trade-offs.
💡 Hard Skills / Must Have:
• 5+ years of production backend engineering experience and complex product development.
• Strong Go expertise: concurrency, synchronization, context propagation, goroutine lifecycle management, and graceful shutdown.
• Experience with high-load distributed systems and microservice architecture.
• Strong SQL and data modelling: schema design, joins, indexes, query analysis, replication, partitioning, and sharding.
• Experience with MySQL or PostgreSQL and Redis caching strategies.
• Sync/async inter-service communication using gRPC and message brokers, including delivery guarantees and idempotency.
• Observability: metrics, logging, tracing, alerting, and Go profiling.
• Understanding of NFRs, SLA/SLO/SLI, Docker, Kubernetes, CI/CD, and cloud platforms.
• Maintainable, testable code; unit/integration testing; Git and code review workflows.
✨ Hard Skills / Nice to Have:
• Event-driven architecture experience with Kafka, NATS, or RabbitMQ.
• Infrastructure-as-code experience with Terraform or Pulumi.
• Performance profiling and optimisation of Go services.
• Familiarity with Figma, cross-platform collaboration, and AI-assisted development tools.
📌 Responsibilities and Tasks:
• Design, develop, and maintain scalable backend services and features.
• Drive technical research, architecture design, and implementation.
• Collaborate across teams, conduct reviews, and contribute to architectural discussions.
• Own service delivery, production monitoring, maintenance, and observability.
• Mentor engineers and participate in agile ceremonies.
🧪 Technology Stack:
Go, Microservices, PostgreSQL/MySQL, Redis, gRPC, Docker, Kubernetes, AWS, CI/CD
📞 Interview stages:
• English check (15 minutes)
• internal technical interview (1-1,5 hour)
• client interview (1 hour)
• client interview – live coding
• client interview – cultural fit (45 minutes)
What we offer
Model: B2B contract with Bonapolia - one contract, one monthly invoice
Rate: negotiated per candidate seniority and client budget
Payment: monthly invoice, paid on the same schedule the client pays us (usually 30 days)
Contract written under your country's law
We handle the client-side paperwork: MSA, NDA, invoicing
🏢
About Bonapolia
Bonapolia is a family-owned IT staff augmentation team based in Lisbon. We build engineering teams for product companies and IT consultancies across Europe and the US.
More at
bonapolia.com
📩 Ready to Join?
We look forward to receiving your application and welcoming you to our team!
Location: Tbilisi, Georgia
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Our mobile gaming portfolio includes AppMagic and Playliner, which help game developers and publishers understand the mobile games market and how top games run their LiveOps.
We’re looking for an AI Engineer to build LLM-powered prototypes for our gaming analytics products. You’ll turn product ideas into working prototypes on real data, find out quickly which ones are worth building, and then take the successful ones all the way to production together with our engineering teams.
What you’ll do
- Build AI prototypes for game analytics, with a focus on multimodal data: screenshots, images and gameplay video. For example, recognizing LiveOps events from in-game screenshots or extracting what changed in a game update.
- Choose and use the right models for each task (mainly Claude), balancing quality, speed and cost.
- Build data pipelines with our Data Engineer to run models on large volumes of game data.
- Measure quality so we know what works and what doesn’t.
- Build retrieval and multi-step pipelines.
- Turn the best prototypes into real product features together with our engineers.
Our tech stack
Python, FastAPI, LangGraph, OpenCV, PostgreSQL, S3, Kubernetes, TypeScript, React
What we’re looking for
- Strong Python (TypeScript is a plus).
- Experience with multimodal models: screenshots, images or video.
- Hands-on experience building products on top of LLM APIs, not just chatbots.
- Understanding of RAG and vector search, and when they’re not needed.
- You measure results and can show how well your solution works.
- You can work independently and explain your decisions clearly.
- Ability to pass technical interview both in Russian & English.
What we’d be particularly excited about
- Interest in or experience with mobile games, LiveOps or market analytics.
- Hands on experience in building AI projects
- Experience with LangGraph, LlamaIndex or similar frameworks, and an opinion on when they’re worth using.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Georgia
We are looking for an
Integration Support Manager
to join the
Supplier Support team.
The main responsibility is to ensure the Altbook feature runs smoothly and performs well. This includes monitoring booking success rates, identifying supplier issues, and working with suppliers to resolve technical problems and restore access when needed.
Key Responsibilities
Support client integrations and help resolve technical issues.
Communicate with vendors to investigate and resolve integration-related issues.
Create and manage technical tasks for developers.
Write and maintain technical documentation.
Requirements
Experience working with logs and troubleshooting technical issues.
Experience working with monitoring systems.
Understanding of API principles and how APIs work.
Experience using Postman.
Ability to read and write technical documentation.
Strong communication skills and the ability to work with English-speaking vendors, both verbally and in writing.
English proficiency: Upper-Intermediate (B2) or higher, with the ability to communicate confidently with English-speaking vendors both verbally and in writing.
Nice to have
Experience in technical support within the travel tech industry.
Benefits
Opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
emergingtravel.com/career/hr-policy
Location: Worldwide
As we continue to grow, we’re looking for a
Talent Acquisition Specialist
Middle+
to join our
Non-IT Talent Acquisition team
.
In this role, you’ll own the end-to-end recruitment process for Product Managers, Product Designers, and Business Analysts — from the initial briefing to offer acceptance. You’ll work closely with hiring managers, act as a trusted partner, and help us attract exceptional talent.
If you enjoy taking ownership, building strong partnerships, and making an impact in a fast-paced, product-driven environment, we’d love to hear from you.
Challenges that await you:
Managing the full-cycle recruitment process — from role briefing to offer acceptance — with a primary focus on Product Managers, Product Designers, and Business Analysts
Building strong partnerships with hiring managers to understand team needs, define candidate profiles, and align on hiring strategy
Developing and executing sourcing strategies across LinkedIn Recruiter, job boards, and alternative channels
Conducting HR interviews to assess candidates’ experience, competencies, motivation, and alignment with the role
Tracking and analyzing key recruitment metrics to identify opportunities for improvement and optimize the hiring process
Managing the offer process, including candidate communication, negotiations, and offer acceptance
Improving recruitment processes and contributing to team-wide initiatives
What makes you a great fit:
3+ years of experience in full-cycle recruitment with a deep understanding of Non-IT roles (Product, Design, Analytics etc.)
Excellent communication and stakeholder management skills — you know how to build trust with hiring managers and deliver results
Strong analytical mindset, with experience using data and recruitment metrics to improve hiring efficiency
A proactive approach to identifying bottlenecks and improving recruitment processes
Ability to manage multiple roles and priorities in a dynamic environment
B2 or higher English level for effective communication with an international team
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
Flexible work
from one of our offices - Cyprus or Georgia
Healthcare
Coverage
Education Budget:
Language lessons, professional training and certifications
Wellness Budget:
Mental health and fitness activity reimbursements
Vacation policy:
20 days of annual leave and paid sick leave
Location: Tbilisi, Georgia
Workplace: fully
About the Client
Our client is a growing payment services provider serving businesses in online industries. It offers payment acquiring, multi-currency accounts, currency exchange, and international payment services.
Role Overview
Take ownership of payment card disputes and help detect suspicious activity before it causes harm. As a Fraud Officer, you will investigate transactions, work with merchants and internal teams, and improve fraud prevention processes. The role involves communication with international clients and external stakeholders.
Key Responsibilities
Manage the full transaction dispute lifecycle, including chargebacks.
Handle cases through card network platforms, including Mastercard Mastercom and Visa Resolve Online.
Monitor transactions for suspicious payments and emerging fraud trends.
Work with merchants to investigate flagged transactions and verify their legitimacy.
Maintain case records and report on confirmed fraud and incoming disputes.
Liaise with regulatory authorities on fraud prevention systems and payment card disputes.
Review and onboard prospective partners’ websites.
Develop and maintain departmental policies and procedures.
Requirements
At least 3 years of experience in fraud prevention, payment card disputes, or chargeback management.
Knowledge of Visa and Mastercard rules and requirements.
Hands-on experience with fraud prevention systems and transaction monitoring.
Solid understanding of payment card fraud schemes.
Ability to analyze large volumes of transaction data and identify unusual activity.
Upper-intermediate English or higher, and fluent Russian.
Key Soft Skills
Strong analytical and critical-thinking skills.
Clear communication and confidence when liaising with merchants and external stakeholders.
Sound judgement and a structured approach to investigating complex cases.
Ability to manage competing priorities and meet deadlines.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Tbilisi, Georgia
Workplace: fully
About the Client
Our client is a growing company providing cryptocurrency payment solutions to businesses. Its services help merchants accept digital assets and integrate payments into their checkout processes.
Role Overview
Take ownership of new business development in an international market. You will acquire B2B clients, shape sales processes and help expand the merchant portfolio. As the business develops, you will have the opportunity to take on team leadership responsibilities.
Key Responsibilities
Identify, approach and acquire new B2B clients and merchants.
Manage the full sales cycle, from prospecting and outreach to negotiation and closing.
Build long-term relationships with clients and partners.
Develop new business opportunities and expand the merchant portfolio.
Represent the company at international conferences and industry events.
Work with internal teams to coordinate client onboarding and payment integrations.
Contribute to sales strategy and processes, with scope to take on team leadership responsibilities.
Requirements
Proven B2B sales or business development experience in crypto, FinTech or payments.
A strong record of acquiring clients and closing commercial deals.
Understanding of cryptocurrency payments, payment processing or related financial infrastructure.
Experience with merchants, PSPs or businesses in iGaming, Forex or other high-risk industries is a plus.
Strong negotiation and relationship-building skills.
Willingness to travel internationally for meetings and industry events.
Ability to work independently and take ownership of sales results.
Languages: English , Russian .
Key Soft Skills
Commercial mindset and results orientation.
High level of ownership and accountability.
Proactive approach to business development.
Strong communication and stakeholder management skills.
Leadership potential and willingness to support team development.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Field - Georgia
At Clover Health, our mission is simple but powerful: to improve every life by delivering care that is high-quality, accessible, and rooted in compassion and innovation. Our Clover Care Services (CCS) team brings this mission to life by offering personalized, proactive support to our members while partnering closely with providers to elevate outcomes across the community. Powered by Clover Assistant, our advanced data-driven platform, we combine technology with the heart of caregiving, empowering patients, supporting providers, and transforming the way care is delivered.
We’re seeking Certified Medical Assistants (CMAs) who thrive on teamwork, connection, and making a real impact through home care. As part of our In-Home Care (IHC) Team, you’ll partner with Providers to deliver high-quality, hands-on primary care for members with complex conditions — ensuring consistent, compassionate, and high-value care in every visit.
This is a full-time, Monday–Friday, field-based role. You must live in or near
Savannah, Georgia
as the position involves driving to and conducting member visits in their homes.
As a Certified Medical Assistant, you will:
Partner with Providers before, during, and after visits to support patient care.
Be the friendly, trusted face members rely on during visits, helping with translation, gathering information, taking vitals, and answering questions.
Perform phlebotomy and other essential medical tasks as directed by the Provider.
Help close care gaps, review consent forms, and keep documentation accurate.
Coordinate through electronic health records (EHR) systems.
Maintain medical supplies and ensure smooth, well-prepared visits.
Support outreach efforts to schedule visits and strengthen patient engagement.
Drive independently or with the provider to patient visits.
You should get in touch if:
You hold a Medical Assistant certification from an accredited program.
You have at least 1 year of healthcare experience (home-based care a plus).
You have a Basic Life Support (BLS) certification (or ability to obtain within 30 days of hire).
You are fluent in both English and Spanish, with strong verbal and written communication skills (required).
You have a valid driver’s license and reliable transportation.
You have basic computer proficiency; and are comfortable with documentation in electronic medical records (EMRs).
You are able to walk up 3 flights of stairs and carry up to 40 lbs. of equipment.
Benefits Overview:
Financial Well-Being:
Our commitment to attracting and retaining top talent begins with a competitive hourly rate. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being:
We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being:
We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as company holidays, access to mental health resources, and a generous time-off policy.
Full-time hourly employees accrue up to 18 days of vacation per year.
Clover recognizes 10 federal holidays, including New Year's Day, Juneteenth, and Christmas. There are also 4 additional paid holidays, and 1 floating holiday.
Professional Development:
Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Reimbursement for office setup expenses
Monthly internet stipend
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-ONSITE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base hourly rate for this role is (per hour):
$23
—
$25 USD
Location: Poland; Georgia; Kazakhstan; Indonesia
As a Data Analyst in the Business Analytics team, you’ll be the dedicated analyst for our B2B commercial direction. You’ll work as an independent contributor, side by side with the commercial team. You’ll find growth opportunities in the data, form and test hypotheses, and measure the impact of business initiatives that are not product features. Your first projects will be supporting and developing our pricing override and cost modifier processes, designing experiments around the credit limits we give B2B partners to help grow their booking volumes, and evaluating the financial and customer impact of opening local legal entities in new markets. A/B testing alone often isn’t enough here, so you’ll choose and apply other methods, such as difference-in-differences or causal impact. There is no ready-made playbook. You’ll set your own approach, and project managers on both sides will help you run the work. The role suits a self-driven analyst who wants real ownership and visible impact on commercial decisions, and it can grow as the direction expands.
Requirements
2+ years of experience in business, data or product analytics.
Strong SQL, including writing efficient, fast-running queries.
Confident Python and its data libraries: Pandas, NumPy, Matplotlib, Seaborn, Scikit-learn and others.
Hands-on experience with difference-in-differences.
Experience with causal inference methods: Causal Impact, Propensity Score Matching and similar.
Solid knowledge of statistics and experience designing and running A/B tests and other experiments.
Ability to dive deep into business processes, solve non-standard problems and work independently.
Fluent Russian and English B2.
Nice to have
Experience with time series forecasting (Prophet, ARIMA, Exponential Smoothing or similar).
Experience in B2B, commercial or partner analytics.
Experience onboarding or mentoring junior colleagues.
Hands-on use of AI tools, such as Copilot or agents, to speed up your work.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
A structured onboarding, a personal development plan, and regular internal lectures and demos from the team.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Location: Ukraine; Armenia; Georgia; Moldova
Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is looking for a
Technical Expert – Microsoft Power Platform
to support our recruitment process by conducting technical interviews and assessing candidates’ expertise.
Responsibilities:
Conduct technical interviews with candidates for Middle/Senior Power Platform Specialist positions.
Assess candidates’ practical knowledge and hands-on experience with Microsoft Power Apps, Power Automate, and SharePoint Lists.
Evaluate candidates’ understanding of the Microsoft 365 ecosystem, integrations, security, and Power Platform governance.
Ask relevant technical questions and assess candidates’ approaches to problem-solving and real-world scenarios.
Evaluate candidates’ ability to analyse business requirements and translate them into technical solutions.
Provide structured and objective feedback on candidates’ technical skills, experience, and suitability for the role.
Collaborate with the recruitment team to align interview criteria with project requirements.
Help refine technical interview questions and assessment guidelines when necessary.
Requirements
3+ years of hands-on experience with Microsoft Power Platform, particularly Power Apps and Power Automate.
Strong practical knowledge of SharePoint Lists and their use in business applications.
Good understanding of the Microsoft 365 ecosystem, integrations, security, and Power Platform governance.
Experience designing, developing, troubleshooting, and maintaining Power Platform solutions.
Ability to assess technical knowledge, identify skill gaps, and distinguish theoretical understanding from practical experience.
Strong communication skills and the ability to explain technical concepts clearly.
Ability to provide clear, structured, and objective feedback in English.
Would be a plus
Previous experience conducting technical interviews or mentoring developers.
Experience with Power BI.
Experience working in distributed or international teams.
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
We are looking for an Engineering Director to own the technology platform behind the GoMining ecosystem.
This is a senior leadership role for someone who combines deep engineering expertise with strong product and business thinking.
You will own the Platform end-to-end — technology strategy, architecture, engineering organization, roadmap, reliability, delivery, and its impact on the wider business.
The Platform powers multiple GoMining products and includes core application infrastructure, authentication and authorization, integrations, shared services, analytics infrastructure, user restrictions, native applications, reliability, and other foundational capabilities.
This is not a role where success is measured simply by uptime, delivery, or engineering output.
We expect the Engineering Director to understand where technology creates or limits business value, make trade-offs between long-term architecture and immediate commercial priorities, and build a platform that allows the entire company to move faster.
Responsibilities
Platform Strategy & Architecture
Own the technology strategy, architecture, and roadmap for the GoMining Platform.
Build scalable shared infrastructure used across multiple products and engineering teams.
Define which capabilities should be centralized at Platform level and which should remain within individual product teams.
Drive major architectural and technical decisions.
Identify scalability and architectural bottlenecks before they become business-critical.
Balance long-term platform investments with immediate product and commercial priorities.
Reliability & Engineering Excellence
Own platform reliability, availability, latency, scalability, and operational performance.
Define and improve SLAs, DORA metrics, engineering performance, and incident-management practices.
Improve release stability, engineering velocity, and system resilience.
Lead post-incident improvements and eliminate systemic reliability issues.
Maintain a high engineering bar without unnecessary bureaucracy.
Core Platform Capabilities
Own shared authentication, authorization, registration, and 2FA infrastructure.
Develop common account controls, user restrictions, and security mechanisms.
Own integrations and shared backend capabilities required across GoMining products.
Develop shared analytics and event infrastructure.
Support common infrastructure across web and native applications.
Partner with Product, Design, Security, and engineering teams on cross-company capabilities.
Product & Business Impact
Platform at GoMining is not an isolated infrastructure function.
You will work directly with product leaders, General Managers, and C-level stakeholders to understand where technology can unlock growth and where platform limitations are holding the business back.
Prioritize engineering initiatives based on technical risk and business impact.
Understand how platform decisions affect revenue, conversion, customer experience, and product velocity.
Identify technical changes that can unlock meaningful business results.
Balance competing priorities across multiple product teams.
Make clear trade-offs between speed, scalability, reliability, security, and business value.
Measure Platform not only through technical metrics, but through how effectively it accelerates the company.
Engineering Leadership
Lead and develop the Platform engineering organization.
Own team structure, hiring, performance, priorities, and execution.
Build a culture of strong engineering ownership and accountability.
Stay close enough to architecture and technology to challenge decisions and make informed trade-offs.
Develop strong technical leaders within the team.
Raise the technical and execution bar across the organization.
AI-First Engineering
Actively use AI tools and agents in your own work.
Introduce AI-assisted workflows across engineering, specifications, QA, analytics, and operations.
Identify opportunities to automate repetitive engineering work.
Use AI to increase engineering velocity and quality.
Build a team where AI becomes part of the engineering operating model.
Requirements
Experience as an Engineering Director, Head of Engineering, Head of Platform, VP Engineering, CTO, or in a comparable senior engineering leadership role.
Strong technical background and the ability to engage deeply in architecture and engineering decisions.
Experience building or operating complex platforms, shared services, or infrastructure used by multiple products or engineering teams.
Proven experience leading engineering teams and delivering complex cross-functional initiatives.
Strong understanding of distributed systems, high-load environments, reliability, scalability, incidents, and security.
Experience with authentication, authorization, integrations, identity, payments infrastructure, or other shared platform capabilities.
Strong product and business mindset — you understand not only how something should be built, but why it matters.
Ability to prioritize based on business impact rather than technical complexity alone.
Experience working directly with senior product, business, and executive stakeholders.
Strong data-driven approach to engineering and decision-making.
Hands-on experience with modern AI tools and agents.
Experience in fintech, payments, crypto, marketplaces, gaming, or another high-scale technology environment is a strong advantage.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Georgia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels.
What You'll Do
Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget
Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management
Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements
Drive process improvements through process modeling, data analysis, and gap analysis
Lead change management efforts, ensuring smooth transitions and stakeholder buy-in
Coordinate cross-functional teams on the integration of systems, processes, and technology solutions
Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management
What We're Looking For
4+ years of project management experience
Background in Business Analysis or Product Management
Proven track record of improving business processes and implementing changes into products or operations
Experience managing cross-functional teams across business and technical stakeholders
Upper-Intermediate or Advanced English
Nice to have: hands-on experience implementing AI into products or processes with measurable results
Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.)
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Georgia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We're looking for a Senior Product Manager (Special Hires) to lead the strategy, development, and implementation of new systems, tools, and business processes that will power our next stage of growth. You'll work at the intersection of business strategy and technical execution — turning big-picture goals into real, measurable outcomes.
What You'll Do
Partner with leadership and department heads to define the vision for new solutions and tools that drive business outcomes
Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities
Own the full product lifecycle - from discovery and requirements gathering through release
,
implementation into the business process, and continuous optimization
Bridge business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage
Analyze existing processes, identify automation opportunities, and implement effective solutions
Collaborate across business analysts, designers, and engineering - and independently cover niche projects or product stages when needed
What We're Looking For
5+ years as a Product or Project Manager in a fast-paced digital or tech-driven environment, with measurable delivery results
Proven track record in business process analysis, optimization, and digital transformation
Strong analytical mindset with data-informed decision-making
Deep understanding of when to build vs. when to solve without development
Experience building automations to optimize processes and manual tasks
Proficiency in no-code/low-code tools for early-stage prototyping and hypothesis validation
Excellent communication and stakeholder alignment skills
Self-driven, highly organized, comfortable working remotely across time zones
Fluent English (spoken and written)
Nice to have:
Business Analysis background
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Serbia - Remote; Spain - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
This role is ideal for someone who loves AI, thinks in systems, and enjoys building practical solutions that drive measurable impact. You’ll be one of our first AI Strategists, building custom AI solutions from scratch for Smartcat’s largest strategic customers. You’ll work in a pod with a dedicated Strategic Account Executive and Technical Account Manager, and sometimes a Forward Deployed Engineer. You don’t need to be a software engineer, but you do need real fluency with modern AI tools, fast experimentation, and a builder’s instinct. You’ll engage senior executives to define where AI creates value, then build the agents and workflows that deliver it, and bring customer insights back to Product.
MISSION
Design and build custom AI workflows and agents from scratch for Smartcat’s strategic customers, translating each customer’s ambiguous business problems into working, scalable, measurable AI solutions that drive adoption and expand the relationship.
OUTCOMES
Partner with business leaders and technical teams at strategic customers to scope high-value AI use cases and align on success metrics, from the sales cycle through delivery
Identify where AI workflows can deliver ROI, efficiency, and competitive advantage, and build the business case with the account team
Design, build, and deploy new custom AI solutions and agents for customers, going beyond reconfiguring existing workflows
Work with structured and unstructured customer data, including vector databases, MCP, and RAG, and build agents that combine semantic and keyword search across customer knowledge bases and content
Own customer engagements end to end, from ideation through delivery, ensuring long-term adoption and measurable business outcomes
Work as part of a customer pod with the Strategic Account Executive, Technical Account Manager, and Forward Deployed Engineer
Train and empower customer teams to use and iterate on the AI workflows you build, and drive onboarding and change management so solutions become part of their day-to-day operations
Act as the voice of the customer, surfacing needs, patterns, and insights that inform Smartcat’s product roadmap
Contribute playbooks, reusable solution patterns, and case studies, and help drive AI-first thinking across the team
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform, AI agent capabilities, and the types of AI workflows customers already run
Meet your pod partners (Strategic Account Executives, Technical Account Managers, Forward Deployed Engineers) and understand how each role contributes
Get oriented on your assigned strategic accounts: business goals, key stakeholders, current workflows, and open opportunities
Get set up with the team’s AI tooling and development environment
By Day 60:
Join customer conversations with the account team to scope AI use cases and define success metrics
Build and test a first custom AI solution or agent for a live customer opportunity
Document the use case, approach, and expected business impact
By Day 90:
Own a customer engagement from scoping through delivery, with a working solution in the customer’s hands
Run enablement or training for the customer’s team and support their adoption
Bring customer feedback and reusable patterns back to Product and the wider team
WHAT YOU’VE ACCOMPLISHED
Experience in a customer-facing AI, solutions, consulting, or technical role, ideally in B2B SaaS or enterprise environments
A track record of building AI-powered workflows, agents, or automations that solved real business problems, not just integrations
An AI-first way of working: real hands-on experience with AI coding tools such as Claude, Cursor, Cline, or similar (“vibe coding”), used as the default way you build, test, and solve problems
Hands-on experience building with Python, along with AI coding tools such as Claude, Cursor, or Cline; SQL or data analysis is a plus
Familiarity with vector databases, MCP, RAG, and agent design
Comfort with the command line, basic Linux administration, and cloud infrastructure (AWS/GCP)
The ability to translate ambiguous business problems into practical, scalable AI solutions, and to drive projects end to end
Comfort engaging both technical stakeholders and senior executives, and translating between the two, with strong communication and collaboration skills
A customer-centric mindset, with the ability to connect technical capabilities to business value
Experience delivering solutions in complex enterprise organizations while operating comfortably in a fast-moving startup environment
A builder mentality: bias for action, comfort with ambiguity, and the ability to create structure where none exists
Experience with change management and customer enablement
Leading cross-functional initiatives or teams is a nice to have
Flexibility to travel for customer engagements
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Costa Rica - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
This role is ideal for someone who loves AI, thinks in systems, and enjoys building practical solutions that drive measurable impact. You’ll be one of our first AI Strategists, building custom AI solutions from scratch for Smartcat’s largest strategic customers. You’ll work in a pod with a dedicated Strategic Account Executive and Technical Account Manager, and sometimes a Forward Deployed Engineer. You don’t need to be a software engineer, but you do need real fluency with modern AI tools, fast experimentation, and a builder’s instinct. You’ll engage senior executives to define where AI creates value, then build the agents and workflows that deliver it, and bring customer insights back to Product.
MISSION
Design and build custom AI workflows and agents from scratch for Smartcat’s strategic customers, translating each customer’s ambiguous business problems into working, scalable, measurable AI solutions that drive adoption and expand the relationship.
OUTCOMES
Partner with business leaders and technical teams at strategic customers to scope high-value AI use cases and align on success metrics, from the sales cycle through delivery
Identify where AI workflows can deliver ROI, efficiency, and competitive advantage, and build the business case with the account team
Design, build, and deploy new custom AI solutions and agents for customers, going beyond reconfiguring existing workflows
Work with structured and unstructured customer data, including vector databases, MCP, and RAG, and build agents that combine semantic and keyword search across customer knowledge bases and content
Own customer engagements end to end, from ideation through delivery, ensuring long-term adoption and measurable business outcomes
Work as part of a customer pod with the Strategic Account Executive, Technical Account Manager, and Forward Deployed Engineer
Train and empower customer teams to use and iterate on the AI workflows you build, and drive onboarding and change management so solutions become part of their day-to-day operations
Act as the voice of the customer, surfacing needs, patterns, and insights that inform Smartcat’s product roadmap
Contribute playbooks, reusable solution patterns, and case studies, and help drive AI-first thinking across the team
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform, AI agent capabilities, and the types of AI workflows customers already run
Meet your pod partners (Strategic Account Executives, Technical Account Managers, Forward Deployed Engineers) and understand how each role contributes
Get oriented on your assigned strategic accounts: business goals, key stakeholders, current workflows, and open opportunities
Get set up with the team’s AI tooling and development environment
By Day 60:
Join customer conversations with the account team to scope AI use cases and define success metrics
Build and test a first custom AI solution or agent for a live customer opportunity
Document the use case, approach, and expected business impact
By Day 90:
Own a customer engagement from scoping through delivery, with a working solution in the customer’s hands
Run enablement or training for the customer’s team and support their adoption
Bring customer feedback and reusable patterns back to Product and the wider team
WHAT YOU’VE ACCOMPLISHED
Experience in a customer-facing AI, solutions, consulting, or technical role, ideally in B2B SaaS or enterprise environments
A track record of building AI-powered workflows, agents, or automations that solved real business problems, not just integrations
An AI-first way of working: real hands-on experience with AI coding tools such as Claude, Cursor, Cline, or similar (“vibe coding”), used as the default way you build, test, and solve problems
Hands-on experience building with Python, along with AI coding tools such as Claude, Cursor, or Cline; SQL or data analysis is a plus
Familiarity with vector databases, MCP, RAG, and agent design
Comfort with the command line, basic Linux administration, and cloud infrastructure (AWS/GCP)
The ability to translate ambiguous business problems into practical, scalable AI solutions, and to drive projects end to end
Comfort engaging both technical stakeholders and senior executives, and translating between the two, with strong communication and collaboration skills
A customer-centric mindset, with the ability to connect technical capabilities to business value
Experience delivering solutions in complex enterprise organizations while operating comfortably in a fast-moving startup environment
A builder mentality: bias for action, comfort with ambiguity, and the ability to create structure where none exists
Experience with change management and customer enablement
Leading cross-functional initiatives or teams is a nice to have
Flexibility to travel for customer engagements
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Almaty, Kazakhstan; Astana, Kazakhstan; Belgrade, Serbia; Cluj-Napoca, Romania; Dnipro, Ukraine; Kharkiv, Ukraine; Krakow, Poland; Kyiv, Ukraine; Larnaca, Cyprus; Lodz, Poland; Lublin, Poland; Lviv, Ukraine; Odesa, Ukraine; Remote.BG, Bulgaria; Remote.GE, Georgia; Remote.KZ, Kazakhstan; Remote.PL, Poland; Riga, Latvia; Sofia, Bulgaria; Tbilisi, Georgia; Varna, Bulgaria; Warsaw, Poland; Wroclaw, Poland; Yerevan, Armenia
We are looking for an experienced Senior Snowflake Data Engineer to support the migration of a high volume database and help shape reliable, maintainable data workflows in Snowflake.
This initiative is centered on a large scale data platform migration from MySQL to Snowflake. The work includes end to end Snowflake architecture, resilient ingestion pipelines, and improved engineering practices such as CI and CD, testing, and version controlled SQL.
Plan and contribute to the migration of data workloads from MySQL to Snowflake
Design end to end Snowflake architecture for the target data platform
Develop and rebuild ETL and ELT workflows for hundreds of complex sales file formats
Build resilient ingestion pipelines for complex, messy, or irregular file formats
Contribute to CI and CD, testing, and version controlled SQL practices for data workflows
Support performance and cost optimisation across Snowflake workloads
Collaborate with cross functional teams on migration, architecture, and delivery activities
3+ years of hands-on Snowflake engineering experience, including tables, stages, file formats, tasks, streams, and Snowflake SQL
Hands-on experience with AWS
Extensive hands-on experience working with Python
Strong understanding of ELT and ETL pipeline design in a cloud data warehouse environment
Proven experience migrating data workloads from relational databases such as MySQL or PostgreSQL to Snowflake or a similar platform
Experience with data transformation frameworks such as DBT, Airflow, Airbyte, or equivalent
Proficiency in SQL and at least one scripting language, with Python preferred
Experience working with complex, messy, or irregular file formats and building resilient ingestion pipelines
Solid understanding of CI and CD for data workflows using GitHub Actions, GitLab CI, or similar tools
Familiarity with data modelling best practices such as Kimball, Data Vault, or staging refined gold patterns
Location: Dubai, United Arab Emirates; Serbia; Armenia; Kazakhstan; Georgia
We are looking for a
Salesforce specialist
to take ownership of the setup, development, and day-to-day administration of a real estate developer’s CRM.
The role involves configuring sales pipelines, integrating communication channels and lead sources, automating lead distribution, creating reports and dashboards, maintaining data quality, and helping the team use Salesforce effectively. A key part of the role is integrating Salesforce with websites and external services, managing data related to real estate projects and units, and providing ongoing system support after implementation.
Responsibilities
Sales Pipelines and Processes
- Configure and improve lead and opportunity management processes, including stages, transition criteria, required fields, loss reasons, tasks, and reminders.
- Align with the business on the differences between direct customer inquiries and broker/agency workflows, implementing separate processes where necessary.
- Configure the conversion of leads into contacts and opportunities while preserving the lead source, history, and ownership.
- Establish relationships between customers, brokers, opportunities, projects, and units within the existing data model.
- Automate follow-ups, inactivity monitoring, and escalations to managers.
Communication Channels and Lead Sources
- Audit existing channels and integrate the agreed set with Salesforce. Review email, telephony, WhatsApp, websites and landing pages, advertising lead forms, and event registrations. Telegram and other messaging platforms may be considered based on business needs.
- Enable sales managers to handle communications directly from the CRM wherever supported by the selected solution, including sending and receiving messages, making calls, assigning ownership, and maintaining communication history in the relevant records.
- Configure the association of inquiries with existing customers, handle repeat inquiries, and prevent duplicate records.
- Preserve lead source information, UTM parameters, campaign data, project interest, and other agreed data points.
- Configure templates, notifications, and automated confirmations while accounting for consent requirements and unsubscribe preferences.
- Monitor integration errors to ensure that failed leads and messages are detected and can be reprocessed without creating duplicates.
- Assess compatibility, licensing requirements, and connector costs before implementation. The final integration approach for each channel will be determined following an audit.
Lead Assignment and Reassignment
- Implement agreed lead assignment rules based on project, language, source, team, manager availability, and workload, including round-robin distribution where required.
- Account for repeat inquiries assigned to an existing manager, exceptions, employee leave, inactive users, and backup queues.
- Monitor time to first contact, configure notifications, and enable reassignment when agreed response-time targets are missed.
- Maintain an assignment history showing who received each lead, when it was assigned, and why ownership changed.
- Ensure accurate reporting after reassignment by separately
Requirements
- Fluent Russian for gathering requirements, discussing solutions, and training employees.
- Hands-on experience independently configuring and maintaining Salesforce in a business environment. A guideline of 3+ years of experience is preferred; practical case studies and independence are more important than formal tenure.
- Strong knowledge of Sales Cloud processes and the Leads, Contacts, Accounts, Opportunities, Campaigns, and Activities data models, as well as custom objects.
- Practical experience with Salesforce Flow, validation rules, lead assignment rules, queues, access management, reports, and dashboards.
- Experience integrating external systems via APIs and webhooks, troubleshooting errors, handling repeated requests, and preventing duplicate records.
- Proficiency in Apex and SOQL sufficient to independently read, troubleshoot, and modify existing logic, write necessary tests, and account for platform limitations.
- Experience with data imports, cleansing, and bulk updates, with an understanding of how changes affect automations and reporting.
- Experience working with sandbox environments, deploying changes, and using version control for code.
- Ability to translate business requirements into practical solutions, estimate effort, and explain outcomes to non-technical stakeholders.
- English proficiency sufficient for technical documentation and communication with support teams. The ability to interact with English-speaking users will be assessed during the interview.
Nice to Have:
- Experience in real estate development, including multiple projects, brokers and agencies, unit catalogs, and long sales cycles.
- Hands-on experience integrating WhatsApp, telephony, email, and advertising lead forms with Salesforce.
- Experience implementing complex lead assignment rules, monitoring response times, and maintaining accurate metrics after reassignment.
- Experience integrating CRM systems with websites, registration forms, event management services, and email marketing platforms.
- Experience with Lightning Web Components, integration platforms, and automation tools, where applicable to the existing system.
- Salesforce certifications in administration, development, or Sales Cloud. Certifications are a plus but do not replace proven practical experience.
Benefits
Dynamic, fast-growing, and collaborative team
Professional growth and career development opportunities
Location: Cyprus; Poland; Spain; Serbia; Latvia; Georgia
We are looking for an experienced Head of Custody & Compliance to lead and develop our digital asset custody, compliance infrastructure, and financial operations.
We need someone with deep, hands-on experience in crypto custody, AML/KYC, transaction monitoring, and digital asset operations.
You should understand how these systems work in practice, how to build them at scale, and how to balance regulatory requirements, security, and customer experience.
This is a leadership opportunity for someone who wants to go beyond traditional compliance management and take ownership of an entire business direction.
You will work closely with our engineering, product, legal, and executive teams to build secure, efficient, and scalable financial infrastructure.
Responsibilities
Custody & Digital Asset Operations
Lead and develop custody infrastructure and digital asset operations.
Oversee cryptocurrency deposits, withdrawals, and transaction processing.
Manage relationships with custody providers such as Fireblocks, Copper, BitGo, and similar platforms.
Ensure the security, reliability, and scalability of digital asset operations.
Identify and resolve operational risks, bottlenecks, and critical incidents.
Compliance & AML/KYC
Lead the operational implementation of KYC, AML, and Travel Rule requirements.
Develop and optimize customer verification and transaction monitoring processes.
Build effective compliance workflows, including case management, escalation procedures, and operational controls.
Improve compliance efficiency through automation and technology.
Work closely with Legal, Risk, and relevant compliance stakeholders to ensure regulatory requirements are properly implemented.
Fraud Prevention & Risk Management
Develop and improve fraud detection and prevention processes.
Oversee transaction monitoring and suspicious activity detection.
Reduce fraud exposure while minimizing unnecessary restrictions for legitimate customers.
Monitor operational risks and continuously improve internal controls.
Providers & Infrastructure
Manage relationships with custody, KYC, AML, and blockchain infrastructure providers.
Evaluate and select technology solutions.
Negotiate commercial terms and service agreements.
Work with engineering teams on integrations and infrastructure improvements.
Leadership & Business Development
Lead the Custody & Compliance direction and its operational development.
Manage priorities, resources, and cross-functional initiatives.
Collaborate with engineering and product teams to improve existing solutions.
Define and monitor operational performance metrics.
Contribute to product strategy and business decisions related to custody and compliance.
Work directly with senior leadership on strategic initiatives.
Requirements
Strong professional background in crypto custody, compliance, AML/KYC, or digital asset operations.
Experience working in a cryptocurrency exchange, custody provider, crypto wallet, digital asset platform, or crypto-focused financial institution.
Deep understanding of AML/KYC, transaction monitoring, Travel Rule, and crypto compliance processes.
Practical experience with custody infrastructure and digital asset transaction flows.
Experience working with custody, compliance, or blockchain infrastructure providers.
Proven ability to build, manage, and optimize operational processes.
Experience leading teams or complex cross-functional initiatives.
Strong understanding of operational and regulatory risks in the crypto industry.
Ability to work effectively with technical and non-technical stakeholders.
Nice-to-have
Experience with Fireblocks, Copper, BitGo, or similar custody solutions.
Experience with Chainalysis, TRM Labs, Sumsub, or similar compliance platforms.
Experience managing product development or working closely with engineering teams.
Understanding of product metrics, customer conversion, and business economics.
Experience scaling custody or compliance infrastructure in a fast-growing crypto company.
Previous experience as Head of Compliance, Head of Custody, Head of Crypto Operations, or similar.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
УдалённоTbilisi, Georgia
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Field - Georgia; You must live in or near; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity