Location: Prague, Czech Republic; Group career pages; Jobs.cz
Workplace: Hybrid
At Rohlik, Customer Care is one of the reasons we’re a love brand. Customers regularly praise our service on social media — because we’re fast, human, and we actually care.
As a Customer Care Specialist, you’ll join us on a part-time basis, 20 hours per week (full time is also possible), and be on the front line of that experience. You’ll help customers via phone, email and chat, handle the more complex situations (including cases AI can’t solve), and make sure every interaction ends with a customer who feels heard and helped.
WHY THIS ROLE IS EXCITING
- You’ll represent a brand known for exceptional customer service — and help set the standard every day.
- You’ll work with real people and real situations — problem-solving, not scripts.
- You’ll handle both inbound and outbound communication, not just replies.
- You’ll join a team that supports each other and takes pride in doing things properly.
- Hybrid setup: After onboarding (typically 1–2 months), home office is possible — 3 days in the office, 2 days Home Office (for full time).
WHAT YOU’LL DO
- Communicate with customers through email, phone and chat (inbound and outbound)
- Resolve requests such as delivery time/address changes, item modifications, or contact detail updates
- Help customers when something goes wrong — late orders, delivery issues, complaints
- Coordinate with couriers to support successful and timely deliveries
- Work closely with other teams (Logistics, Procurement, etc.) to solve problems fast
- Provide accurate information about products and services
- Capture customer feedback and share it to improve our service
- Use your authority to compensate complaints with credits within defined limits
- Contribute to a positive team atmosphere — Customer Care is a team sport
WHAT WE’RE LOOKING FOR
- Experience from customer service or customer-facing roles
- German is a must (advanced level) — written and spoken
- English OR Czech/Slovak is needed (written and spoken)
- Strong communication skills and a naturally customer-oriented approach
- Stress resilience and the ability to handle conflict situations calmly
- Quick learner, comfortable with basic tools (Google Workspace)
- You can think outside the box and find the best solution for the customer
- Willingness to work in shifts is required, the role may include work on weekends
WHAT’S IN IT FOR YOU
- Fair reward - You’ll get a fixed salary and variable part. Great work is rewarded clearly and fairly.
- Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work.
- Life, not just work - Hybrid setup: After onboarding (typically 1–2 months), 3 days in the office, 2 days Home Office. And unlimited paid vacation based on trust.
- Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact.
- Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one.
- Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria.
- Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz.
- Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card.
- A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together.
- If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?
ГибридPrague, Czech Republic; Group career pages; Jobs.cz
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the team
Engineering the future of customer support — at global scale
🌍
We believe exceptional customer service is more than just a feature, it’s a fundamental part of who we are. That’s why we’ve built our own internal support tooling from the ground up, tailored to help our customer, courier, and merchant support teams shine in every interaction.
As we scale our operations from 30 to 60 countries, supporting millions of users and partners, our internal tools need to scale with us. The Support Engineering group is at the heart of this mission. We build high-performance admin applications and core operational tools that empower our support teams to work smarter and faster. A key part of this is our in-house chat platform, which already handles around 5 million conversations every month. On top of this foundation, we’re developing advanced features to reduce manual work, improve communication, and proactively resolve issues — often before our users even notice them.
Our systems range from automated reach-outs for delayed orders to deeply integrated tools that enable our support teams to deliver assistance quickly, reliably, and with a human touch. By removing inefficiencies and automating repetitive tasks, we’re ensuring that our users and partners receive world-class support at scale.
About the role
We’re now looking for a
Backend Engineer (Golang)
to join us in building scalable, low-latency systems that power these tools and shape the future of customer support. You’ll work on impactful products that directly influence how millions of people experience our platform every day.
What you'll be doing
Build and maintain high-throughput backend services using
Go
.
Collaborate with product managers, designers, and frontend developers to ship features that support internal support agents across the globe.
Design systems that are
scalable
,
resilient
, and easy to maintain.
Contribute to architectural discussions and technical decision-making.
Write well-tested code and help the team maintain high code quality standards.
Requirements
3+ years
of professional software engineering experience, with a proven track record of building and scaling complex systems.
Production experience in
Golang
, with an interest in developing strong engineering practices.
Strong hands-on experience with both
SQL and NoSQL databases
— especially Cassandra.
Solid understanding of designing and operating
low-latency, high-throughput distributed systems
.
Previous
on-call experience
, with a pragmatic approach to reliability and incident management.
Nice to have
Background in
Node.js
or other backend languages.
Familiarity with
cloud infrastructure
(AWS, GCP) and event-driven architectures.
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Your job is to make sure every payout and transaction lands with the right person.
We have spent years getting very good at protecting the things a marketplace has always had to protect: checkout fraud, account takeover, courier abuse. But we are no longer only a marketplace. We now issue banking products, lend to merchants, move instant payouts to couriers, and collect cash on the doorstep. Every one of those is a new way for money to leave the platform.
This is a new team, and it owns that surface: fraud wherever money moves through the platform. Who receives it, who lends it, who collects it, and who holds it in a financial account. Think instant payout rails, merchant cash advances, and platform-issued banking and earned-wage products serving millions of couriers and merchants. These are live loss surfaces, and the volume grows with every financial product we launch.
We are now looking for a
Backend Engineer (Golang)
to build that protection. You will design and ship real-time detection and automated enforcement for our financial products across DoorDash, Wolt, and Deliveroo. The work is high-throughput, low-latency, and unusually consequential: a rule you ship on Monday can stop a serious loss by Friday. It is also close to greenfield, so you will be setting the patterns every future financial product inherits on day one.
This role will be based in
London
,
UK
as one of the founding engineering roles in our London hub, working closely with our teams in Helsinki and Berlin.
What you'll do:
Build and maintain high-throughput, low-latency backend services in Go that score financial events in real time, including payout enrollments, bank account links, credit applications, and account-to-account transfers.
Design fraud detection and automated enforcement for our financial products end to end: from signal collection through to the decision that blocks a fraudulent payout.
Build on and extend our shared fraud decisioning platform, so signals, rules, and models work across all three of our brands instead of being rebuilt three times.
Partner closely with risk analysts, data scientists, and product managers to turn observed fraud patterns into shipped detection, and to know when a rule, a model, or a product change is the right answer.
Work across team boundaries with our account security, payments fraud, and financial product teams. We build on their signals rather than rebuild them, so clean interfaces matter.
Contribute to architectural discussions and technical decisions as we establish the fraud infrastructure baseline for financial products, with support from senior engineers on the team.
Write well-tested, observable code and help the team hold a high quality bar. In fraud, a silent failure is a loss event.
Our expectations:
3 to 6 years of professional software engineering experience, including backend services you have shipped and owned in production.
1+ years of production experience in Golang, or strong experience in another backend language and real enthusiasm for picking Go up quickly.
A working understanding of low-latency, high-throughput distributed systems. Real-time decisioning comes with a latency budget, and you are keen to learn to build inside one.
Hands-on experience with SQL and/or NoSQL databases, and some exposure to event-driven architectures (Kafka or similar).
Willingness to operate what you build, including a share of on-call, with a pragmatic approach to reliability.
Uses AI tooling in day-to-day development and can critically evaluate its output for correctness and quality.
Nice to have
Experience in fraud, risk, payments, lending, or financial crime, especially money movement fraud, bank account linking fraud, payout abuse, or lending fraud.
Experience with rules engines, real-time feature stores, or ML model serving in a decisioning path.
Background in Kotlin, Java, Python, or Node.js alongside Go.
Familiarity with cloud infrastructure (AWS, GCP).
Experience working across multiple brands, regions, or regulatory regimes.
What we value
A product-oriented mindset. You think beyond the ticket, understand the "why" behind the work, and take a high level of responsibility for outcomes rather than output.
Comfort with ambiguity. This is a new team on a new surface; parts of the charter are still being drawn, and you will help draw them.
A track record of owning a project or feature end to end, especially in fast-paced environments.
Clear and proactive communication, with a collaborative spirit. We work across three companies and several time zones, so we move fast, but we succeed together.
An adversarial instinct. The best fraud engineers enjoy thinking like the attacker.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Limassol, Cyprus
We are looking for an Office Manager to join our team.Responsibilities:Office Supply Management: Organizing and maintaining inventory of all office necessities, including stationery and groceries, to ensure uninterrupted office functioning;Logistics Coordination: Managing interaction with courier services and contractors to guarantee timely delivery and document exchange;Employee Support: Providing administrative assistance to employees to create a comfortable and efficient working environment;Administrative Reporting: Keeping records and preparing regular reports to track office expenses and task completion statuses;Ad-hoc Task Execution: Handling various tasks from the head of the department to support broader operational goals;Workflow Optimization: Implementing AI-based solutions for routine scheduling and inventory tracking to streamline administrative processes.Requirements:Relevant Experience: At least 1 year of proven experience in an Office Manager position to ensure smooth and professional daily office operations;Software Proficiency: Experienced user of MS Office to maintain organized documentation, schedules, and digital records;Language Proficiency: English at a B2 level (with Greek as a valuable advantage) to communicate effectively in a multicultural environment and coordinate with local vendors;Information Management: Ability to process and organize a vast load of information to prevent operational bottlenecks and maintain order;Proactive Problem-Solving: Energetic and proactive attitude with the ability to multitask under pressure to resolve office-related issues quickly;Communication Skills: Strong verbal and written communication skills to provide high-quality assistance to employees and management;AI Tooling Awareness: Interest in using AI tools for task scheduling, automated reminders, and document drafting to increase personal and office productivity.We offer:High salary (plus performance bonuses and salary revision); Work schedule: Mon-Fri (9h with 1h lunch break), flexible start 8:00-10:00; 24-days holiday leave; First line seaview from your office; Corporate English and Greek lessons; GYM and SPA in the office; Corporate meals; Eventful corporate life; Exciting work challenges that allow you to grow to your full potential; Strong team of like minded professionals who will be by your side to accomplish ambitious projects, and to stimulate your professional development and bring experience.
Location: United Kingdom, Bristol
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
About the role
We’re looking for a proactive, organised Office Coordinator to help keep our Bristol office running smoothly. You’ll be a welcoming first point of contact for colleagues and visitors, and a dependable source of support for the wider team.
This is a varied, hands-on role for someone who enjoys helping others, spotting what needs doing and making the workplace a great place to be.
What you’ll do
Welcome staff and visitors and respond to everyday queries
Provide administrative support to the Senior Leadership Team and colleagues
Raise purchase orders, submit goods receipts and keep purchasing records accurate
Support business travel arrangements and general HR administration
Manage correspondence, records, reports and ad hoc administrative projects
Liaise with suppliers and building management
Order and monitor office supplies, and coordinate visitors and couriers
Organise catering and small internal events
Support office health, safety and security procedures
What we are looking for:
Experience in office coordination, reception, workplace operations or a similar customer-facing administrative role
Strong organisational skills and the ability to manage competing requests
A welcoming, service-minded approach to supporting colleagues and visitors
Confidence using everyday office systems and maintaining accurate records
Good judgement and discretion when handling confidential information
A practical, adaptable approach, with the confidence to take initiative
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Kyiv; Chișinău
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax's product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand that local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems' production includes four factories, two of which are located in Ukraine, one in Turkey, and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.
Key Responsibilities
1. Outbound End-to-End Finished Goods Distribution
Managing regular dispatches of security systems from regional distribution centers (RDCs) to customers and authorized distributors worldwide (EU, UK, US, MEA, APAC, LatAm).
Coordinating logistics operations between manufacturing facilities and global distribution centers.
Maintaining target SLAs and performance metrics: OTIF (On-Time In-Full), Order Lead Time, and cargo integrity in transit.
2. Export Compliance & Customs Clearance
Coordinating export procedures from the EU customs territory via Polish customs systems (AES/ECS2, NCTS, PUESC services).
Collaborating with customs brokers and agencies: preparing full document sets (Commercial Invoice, Packing List, EUR.1, ATR, Export Declaration / IE-599 confirmation message).
Managing electronics shipment compliance: classification by HS/CN codes, export control rules, and adherence to dangerous goods regulations for built-in lithium-ion/lithium-metal batteries (ADR / IATA DGR).
3. 3PL/4PL & Carrier Management
Managing contracts and relationships with international line-haul carriers (Road FTL/LTL, Air Freight) and express integrators (DHL, FedEx, UPS).
Conducting regular KPI performance audits and managing claims for cargo loss or damage (Claims Management).
Participating in freight procurement tenders to optimize transport costs from the Polish distribution hub.
4. Freight Cost Optimization & Budgeting
Tracking and optimizing the cost per unit delivered.
Streamlining freight consolidation to balance cost and delivery speed across diverse geographic regions.
5. Distribution Center Operations Alignment
Aligning dispatch schedules with the warehouse/WMS team (dispatch windows, truck loading time slots, order picking/packing control).
Implementing and supporting BPM 4.0 initiatives: cargo tracking automation (Real-time Visibility), carrier EDI/API integrations, and eliminating manual document processing.
6. Supply Chain Resilience & Risk Management
Formulating contingency plans and alternative routing during border blockades, carrier peak seasons, and geopolitical disruptions.
Candidate Requirements
1. Experience & Industry Expertise
3–5+ years in export or distribution logistics originating from Poland/EU (preference for Consumer Electronics, High-Tech, IoT, Automotive, or global FMCG).
Practical experience managing multimodal shipments (cross-border road freight, air cargo, courier express).
2. Customs & Regulatory Knowledge
Advanced mastery of Incoterms 2020 (specifically DAP, DPU, CPT, FCA, DDP).
Comprehensive understanding of EU customs regulations (Union Customs Code /
Unijny Kodeks Celny
), intra-Community supplies (WDT), and exports to third countries.
Working knowledge of transport regulations for battery-powered devices (Lithium Batteries Section II / ADR / IATA DGR).
3. Language Skills
English:
Upper-Intermediate / Advanced (B2+) — professional correspondence, commercial negotiations, and resolving operational escalations with global partners.
Ukrainian/russian:
Native / Fluent.
4. Analytical & Technical Skills
Advanced MS Excel proficiency (Power Query, Pivot Tables, financial/cost modeling) and BI tools (Power BI / Tableau).
Practical experience working in ERP systems (SAP, Microsoft Dynamics, or equivalents), modern WMS/TMS solutions, and Jira/Confluence.
5. Lean & Soft Skills
Practical application of Lean principles (eliminating transportation waste, idle time, and over-processing).
High stress tolerance, strong service orientation (OTIF-driven mindset), and autonomous decision-making under tight deadlines.
We offer
Competitive compensation.
Freedom to make decisions and implement ideas.
A zero-bullshit culture.
A strong and well-coordinated team of professionals.
Ambitious tasks and challenges.
Opportunity to work with the most recognized security system and develop your career.
We are working to ensure that people's lives are calm and the world is safe.
Let's become a part of the team that creates a smart and useful global product!
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
At DoorDash we’re building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and dashers. TPMs on our Engineering teams provide fundamental support to the underlying technology services as well as the engineers building these services. It’s no simple task, but it wouldn’t be interesting if it was!
About the Role
Money is DoorDash’s organisation responsible for the financial products and infrastructure that enable transactions across DoorDash, Wolt and Deliveroo. The domain owns how consumers pay, how merchants and couriers are paid, and how money is recorded, reconciled and reported, covering payment processing, payment methods, payouts, invoicing, financial ledgers and regulatory compliance.
We are looking for a Senior Technical Program Manager to help scale Money Domain. You will lead important engineering wide initiatives across Invoicing Platform, Payment Instruments, amongst others; working with Engineering, Product, Operations, and business leaders to deliver dependable, scalable Money capabilities for the business. Programs will span backend services, partner and merchant integrations, and regulatory / compliance products. They require strong technical judgment, cross organisational coordination, stakeholder management, and ownership of results.
You will report into the centralised global Technical Program Management team in Engineering, through a manager based in London. This is a hybrid role based in our London office in Cannon Street.
You're excited about this opportunity because you will…
Drive Money Domain’s Most Strategic Programs - You will partner closely with Engineering and Product leadership, Strategy & Operations, and cross-functional teams to turn Money Domain’s strategy into executable technical programs.
Lead Complex Cross-Organization Execution — Money Domain interacts with capabilities across consumer, merchant, courier, order and enterprise domains, payment processing, payouts, fraud and risk, regulatory compliance, accounting, financial data and platform infrastructure. You will establish clear ownership and milestones, surface critical dependencies and tradeoffs, and drive alignment across teams when the path forward is not obvious.
Bring Technical Depth and Systems Thinking - You will develop a deep understanding of the architecture, integrations, data flows, and operational systems behind Money Domain (Financial Systems). You will engage in technical designs, identify scaling and reliability risks, understand how decisions in one part of the system affect end-to-end consumer, rider/ courier, and merchant experiences, and help teams make pragmatic tradeoffs.
Turn Ambiguity into Strategy and Action - Many of our hardest problems do not begin with a clean scope or a single owner. You will truth-seek across technical and business inputs, frame the problem, clarify the definition of success, develop a point of view on risks and options, and create an execution path that teams and leaders can align behind.
Connect Engineering Execution to Business Outcomes - You will understand the merchant, partner, customer, and economic outcomes behind the work and use that context to guide prioritization and execution.
We're excited about you because…
You’re experienced in working with engineering teams on large-scale distributed systems and/or b2b products. You can speak to system architecture, scalability and reliability decisions, and design trade offs.
You’re a strong leader with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority.
You have strong ownership, urgency, and drive. You are willing to roll up your sleeves and dive into the details to understand and drive your programs.
You have excellent written & verbal communication skills with the ability to communicate with confidence, clarity, and focus. You can convey concepts and considerations to non-experts and experts alike.
You’ve engaged with Engineering teams on product & platform development with a thorough understanding of software development processes and project planning.
You are pragmatic and detailed in your approach and focus on progress, not perfection.
Qualifications
Bachelor’s Degree with experience in Computer Science, Software Engineering or other related discipline.
5+ years recent experience as a Technical Programme Manager at a technology/ FinTech company, in Financial Systems.
Experience with regulatory compliance in Financial Systems, e.g. SOX, PSD2, or equivalent would be an advantage.
Experience in large-scale distributed systems and system architecture.
Experience working directly with engineering teams on product development, with a thorough understanding of software development processes, system architecture, and scalability trade-offs.
Project planning and execution skills that include reviewing technical design documents, estimating, and scheduling.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Belgrade - Savski Venac, Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
We are looking for a highly motivated and data driven
Senior Account Manager
to join our growing team. As an
Senior Account Manager
you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams.
Day-to-day in this role you’ll:
Partner growth - drive the commercial growth of existing partners;
Portfolio management - oversee a portfolio of partners, ensuring value creation across all stakeholders: partners, customers, couriers and Wolt;
Performance optimization - use data insights to identify opportunities for partners, propose tailored campaigns and provide high level consultation to boost results;
Relationship building - act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities;
Cross-functional collaboration - ensure smooth communication across functions to align goals and optimize partner performance.
Our humble expectations
4+ years of experience in account development, retail operations, sales; experience in e-commerce or marketplace is a plus;
Analytical thinking - strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale;
Project management - skilled in stakeholder management and process implementation;
Ownership - proactive, structured and detail - oriented and a “can do” attitude;
Excellent communication skills, fluency in English and local language ;
What we offer
A fast-growing tech company with lots of career opportunities, both locally and internationally;
Private Health Insurance;
FitPass Gym membership;
Employee Assistance Programme - therapy and wellbeing;
Employee discount on all Wolt orders;
Next steps
If you're ready to learn, contribute, and grow within a collaborative environment, we’d love to hear from you!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Ramat Gan, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is a Helsinki-born technology company founded in 2014, with a mission to make cities better by empowering and growing local communities. We do this by making the daily lives of our customers easier, giving local restaurants and stores new ways to reach customers and grow their business, and offering flexible earning opportunities to courier partners.
Wolt joined forces with DoorDash in 2022. Together, the two companies now operate a local commerce platform across more than 40 countries, combining DoorDash's technology and scale with Wolt's operational excellence across Europe, the Middle East, and Central Asia.
Israel is one of Wolt's most established and strategically important markets. As the business has grown — expanding beyond food delivery into retail, new categories such as pharmacy, and emerging mobility technologies — so has the complexity of the regulatory, legislative, and public affairs environment Wolt operates in locally. The platform economy in Israel is still relatively new and evolving quickly, which makes an active, senior public policy presence essential to the business's continued growth.
Role Summary
We are looking for a Head of Public Policy, Israel, based in our Tel Aviv office, to take full ownership of Wolt's public policy function in Israel.
You’ll be joining the DoorDash International Public Policy team, working closely with global centres of excellence, cross-functional partners, and local business leadership. This role reports to the VP, International Public Policy at DoorDash / Wolt / Deliveroo, based in Helsinki.
What You'll Be Doing
Own Wolt Israel's public policy strategy: identify, map, and prioritize the regulatory risks, legislative threats, and business opportunities that matter most, and build a plan to act on them.
Build and maintain senior relationships across government — relevant ministries, regulators, and the Knesset — to advance legislation that supports responsible growth of the platform economy and to counter legislation that would harm it, with particular focus on the future of platform work.
Engage constructively with the key regulatory authorities as Wolt continues to scale in a large, fast-growing, and still-maturing platform economy market.
Build and maintain relationships with mayors and municipal leadership to protect and strengthen Wolt's operating environment at the local level.
Identify and help unlock new business opportunities that require public policy engagement, such as expansion into regulated product categories.
Support the responsible introduction of new technologies relevant to Wolt's business as they become regulatory topics in Israel, including in the space of autonomy.
Partner closely with the Communications team so that public policy positioning and public perception are aligned.
Manage Wolt's external public policy / government relations agency and other third-party advisors.
Maintain relationships with other key stakeholders relevant to the business, including the U.S. Embassy.
Our Expectations
12+ years of public policy experience, in the public sector, private sector, or (ideally) both.
A degree in law, public policy, political science, or a related field; a master's degree is preferred but not required.
A demonstrated network and credibility with senior Israeli government officials, regulators, and Knesset members.
Direct experience with, or strong understanding of, labor and platform-economy policy issues.
Experience navigating regulatory authorities.
Comfortable operating independently at a senior level — able to set strategy and represent the company externally, but equally willing to do the hands-on work of research and writing.
Experience managing external agencies or consultants.
A legal background or degree is an advantage, though not required.
Fluent Hebrew and strong professional English, with the ability to translate Israel-specific context for a global audience.
Prior experience working within a global or matrixed corporate structure is an advantage.
Comfortable working closely with Legal, Communications, and other cross-functional teams.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
The Customer Experience team's mission is to be the reason customers keep coming back after they experience a defect with their orders. We do this by redefining customer support and creating experiences that solve customer problems while building trust. We believe that by creating interactions that are effective, empathetic, and highly personalized, our merchants, couriers, and consumers will continue to choose us as we empower local economies around the world.
As DoorDash, Wolt, and Deliveroo come together on a unified global platform, we're transforming how customer experiences are delivered around the world. By combining advances in AI with deep operational expertise, we're building products that enable exceptional experiences at global scale while preserving the unique needs of local markets.
About the Role
We're looking for an experienced product leader to lead one of the most strategic product areas within Customer Experience.
This is a truly global role with responsibility across DoorDash, Wolt, and Deliveroo. You'll lead a team of Product Managers responsible for building the products that power our global Customer Experience organization, enabling millions of interactions across dozens of countries every year.
As AI rapidly changes how customer experiences are delivered, you'll define how intelligent automation, rich context, and human expertise come together to create faster, more personalized, and more effective outcomes. Your team will build the products that capture the right information, surface the right insights, and continuously improve through intelligent feedback loops.
A core part of this role is understanding the unique needs of local markets and translating them into globally scalable products. You'll work closely with regional teams to uncover operational, cultural, and language nuances, then build shared capabilities that deliver a consistent global experience while remaining flexible enough to meet local needs.
Working closely with Engineering, Applied AI, Design, Data Science, and Operations, you'll define the long-term strategy for this product area and help shape the future of Customer Experience across DoorDash, Wolt, and Deliveroo.
What You’ll Be Doing
Define the long-term vision and strategy for a critical product area within Customer Experience across DoorDash, Wolt, and Deliveroo.
Lead, coach, and develop a team of Product Managers, fostering a high-performing product organization.
Shape how AI and human expertise come together to deliver faster, smarter, and more effective customer experiences.
Build products that leverage rich customer and operational context to enable better decisions and more personalized experiences.
Create intelligent feedback loops that continuously improve product quality, operational efficiency, and customer outcomes.
Partner with regional teams around the world to understand local market needs and translate them into globally scalable solutions.
Work closely with Engineering, Applied AI, Design, Data Science, and Operations to bring innovative products to life.
Communicate product vision, strategy, and business impact to senior leadership.
Requirements
You have 7+ years of Product Management experience building impactful products.
You have 2-3+ years of experience managing and developing Product Managers.
You have experience building products that leverage AI or machine learning to solve meaningful user problems.
You have a strong track record of defining product vision, strategy, and roadmaps that deliver measurable business impact.
You have experience leading highly cross-functional initiatives across Engineering, Design, Data Science, and Operations.
You are equally comfortable thinking strategically and diving deep into execution.
You are an exceptional communicator with experience influencing senior leaders and driving alignment across organizations.
You have empathy for the users you build for and a passion for creating products that improve customer experiences at global scale.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Your job is to make sure every payout and transaction lands with the right person.
We have spent years getting very good at protecting the things a marketplace has always had to protect: checkout fraud, account takeover, courier abuse. But we are no longer only a marketplace. We now issue banking products, lend to merchants, move instant payouts to couriers, and collect cash on the doorstep. Every one of those is a new way for money to leave the platform.
This is a new team, and it owns that surface: fraud wherever money moves through the platform. Who receives it, who lends it, who collects it, and who holds it in a financial account. Think instant payout rails, merchant cash advances, and platform-issued banking and earned-wage products serving millions of couriers and merchants. These are live loss surfaces, and the volume grows with every financial product we launch.
We are now looking for a
Backend Engineer (Golang)
to build that protection. You will design and ship real-time detection and automated enforcement for our financial products across DoorDash, Wolt, and Deliveroo. The work is high-throughput, low-latency, and unusually consequential: a rule you ship on Monday can stop a serious loss by Friday. It is also close to greenfield, so you will be setting the patterns every future financial product inherits on day one.
This role will be based in
London
,
UK
as one of the founding engineering roles in our London hub, working closely with our teams in Helsinki and Berlin.
What you'll do:
Build and maintain high-throughput, low-latency backend services in Go that score financial events in real time, including payout enrollments, bank account links, credit applications, and account-to-account transfers.
Design fraud detection and automated enforcement for our financial products end to end: from signal collection through to the decision that blocks a fraudulent payout.
Build on and extend our shared fraud decisioning platform, so signals, rules, and models work across all three of our brands instead of being rebuilt three times.
Partner closely with risk analysts, data scientists, and product managers to turn observed fraud patterns into shipped detection, and to know when a rule, a model, or a product change is the right answer.
Work across team boundaries with our account security, payments fraud, and financial product teams. We build on their signals rather than rebuild them, so clean interfaces matter.
Contribute to architectural discussions and technical decisions as we establish the fraud infrastructure baseline for financial products, with support from senior engineers on the team.
Write well-tested, observable code and help the team hold a high quality bar. In fraud, a silent failure is a loss event.
Our expectations:
3 to 6 years of professional software engineering experience, including backend services you have shipped and owned in production.
1+ years of production experience in Golang, or strong experience in another backend language and real enthusiasm for picking Go up quickly.
A working understanding of low-latency, high-throughput distributed systems. Real-time decisioning comes with a latency budget, and you are keen to learn to build inside one.
Hands-on experience with SQL and/or NoSQL databases, and some exposure to event-driven architectures (Kafka or similar).
Willingness to operate what you build, including a share of on-call, with a pragmatic approach to reliability.
Uses AI tooling in day-to-day development and can critically evaluate its output for correctness and quality.
Nice to have
Experience in fraud, risk, payments, lending, or financial crime, especially money movement fraud, bank account linking fraud, payout abuse, or lending fraud.
Experience with rules engines, real-time feature stores, or ML model serving in a decisioning path.
Background in Kotlin, Java, Python, or Node.js alongside Go.
Familiarity with cloud infrastructure (AWS, GCP).
Experience working across multiple brands, regions, or regulatory regimes.
What we value
A product-oriented mindset. You think beyond the ticket, understand the "why" behind the work, and take a high level of responsibility for outcomes rather than output.
Comfort with ambiguity. This is a new team on a new surface; parts of the charter are still being drawn, and you will help draw them.
A track record of owning a project or feature end to end, especially in fast-paced environments.
Clear and proactive communication, with a collaborative spirit. We work across three companies and several time zones, so we move fast, but we succeed together.
An adversarial instinct. The best fraud engineers enjoy thinking like the attacker.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
The Platform Hiring Team (PHT) is building a centralized, technology-enabled hiring engine for repeatable, high-volume roles across supported DoorDash, Deliveroo and Wolt businesses.
You'll join Platform Hiring Operations, PHT's business-facing team. The team acts as a strategic partner to the business, owning demand, market context, and pipeline health. We translate business priorities into effective hiring plans, advise stakeholders on hiring decisions, anticipate risks, and remove blockers to ensure hiring supports business needs.
About the Role
As a Platform Business Partner, you'll be the primary business-facing partner for Wolt Market across the North region, translating business priorities and workforce needs into effective hiring plans. You'll own business readiness, attraction, and pipeline health, ensuring hiring demand is aligned with business strategy, timing, and cost expectations.
You'll act as a trusted advisor to business leaders, using hiring data and talent-market insights to guide decisions on hiring strategy, attraction, location, timing, quality, and delivery trade-offs. You'll proactively identify risks, recommend interventions, and coordinate cross-functional partners to resolve blockers and keep hiring plans on track.
You'll also identify opportunities to improve how we work, partnering with the Platform Hiring Manager and PM Team on scalable improvements, automation, and AI adoption. You'll balance local business needs with the centralised platform model, ensuring stakeholders have clear visibility and the right support to achieve their hiring goals.
You're excited about this opportunity because
Own the business partnership for Wolt Market hiring across the North region.
Translate business needs into validated hiring demand, aligned with workforce strategy, timing, and cost expectations.
Advise business stakeholders on hiring priorities, readiness, and trade-offs.
Ensure approved headcount and role requirements are accurately set up in the active hiring platform.
Own relationships with Marketing, Employer Brand, and sourcing partners for top-of-funnel strategy.
Use historical funnel performance and talent-market insights to establish required sourcing and application volumes.
Coordinate role activation with the Platform Hiring team, ensuring clear handoffs, service expectations, and priorities.
Monitor pipeline health, conversion, drop-off, and hiring dates, providing proactive insights and recommendations to business stakeholders.
Advise business leaders on hiring strategy, attraction, market conditions, location, timing, quality, and delivery trade-offs.
Identify pipeline risks and coordinate targeted sourcing interventions or specialist sourcing support.
Partner with low-volume recruiting teams and business leaders where work crosses operating-model boundaries.
Coordinate blockers across onboarding, background checks, training capacity, HR, and local operations.
Own market and business exceptions that require context beyond the standard platform workflow.
Support approved candidate-facing exceptions, including local-language communication, offer delivery, or low-volume work, while maintaining the standard platform workflow wherever possible.
Identify recurring business challenges and escalate friction with evidence, volume, impact, and recommended solutions.
Identify automation and AI use cases, adopt approved solutions, and track their impact on manual work and decision speed.
Maintain accurate portfolio documentation, decisions, risks, and source-of-truth reporting.
Represent the voice of the business and contribute to continuous improvement of the Platform Hiring operating model.
We're excited about you because
You have 5+ years of experience in full-cycle recruiting, high-volume hiring, recruiting operations, or a consultative program role.
You have 3+ years of experience working with, managing, and influencing stakeholders across functions.
You have experience translating hiring demand into practical hiring plans and coordinating sourcing, conversion, offers, and onboarding dependencies.
You are comfortable owning a defined business portfolio and proactively managing its hiring risks and priorities.
You have confidence using hiring data and funnel performance to challenge assumptions and recommend action.
You communicate clearly and proactively, with strong business judgment and a focus on candidate experience.
You can coordinate effectively across Operations, HR, Workforce Planning, Marketing, Employer Brand, and Learning and Development.
You're comfortable with Fountain, Greenhouse, dashboards, workflow automation, continuous improvement, and light program management.
How success is measured
Wolt Market hiring demand is validated and activated with complete, accurate information and alignment with business priorities.
Pipeline volume and conversion remain sufficient to support agreed hiring dates and business needs.
Business stakeholders have a trusted partner who proactively advises them on hiring progress, market conditions, risks, and required decisions.
Business updates surface blockers early, assign clear owners, and preserve lead time to act.
Sourcing interventions are targeted and supported by funnel evidence.
Business stakeholders have clear visibility into hiring progress, risks, and required actions.
Manual work declines through documented improvements, automation, AI adoption, and effective platform usage.
The Wolt Market North portfolio operates with a predictable, healthy hiring pipeline, clear stakeholder ownership, and strong alignment between business needs and hiring delivery.
Key partnerships
You'll build strong working relationships across these teams, acting as the connector between business priorities and the centralized Platform Hiring operating model: Platform Hiring Manager; Platform Hiring Team Leads and Specialists; Courier business leaders; Workforce Planning; Marketing and Employer Brand; HR and Learning and Development; onboarding; Operations; sourcing partners; and low-volume recruiting teams.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Berlin, Germany; Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, keeping courier supply healthy across every city we operate in is core to a great experience for both customers and couriers. As we've scaled to dozens of countries and hundreds of cities, planning & managing supply has grown from a market-by-market exercise into a global challenge: we need a system that plans well everywhere at once, from our largest metros to our smallest cities.
That's where this role comes in. As Senior Specialist, Global Market Planning, you'll help refine the models and tools at the heart of how we plan courier supply globally. You'll make sure the right supply levers are pulled in the right markets, and you'll help us learn which levers actually work. It's a role at the crossroads of data, tooling, and operations. It's for someone who is as comfortable designing a test or building a model as they are working out why a specific market is off plan and what to do about it.
You'll be part of the Global Market Planning team and will partner closely with local operations and courier marketing so that our planning always reflects the reality on the ground.
What you'll be doing
Develop the global planning model:
Help develop and refine our global supply planning model so it delivers robust coverage across both large and small cities, accounting for local context like holidays, special events, etc.
Allocate investments across markets:
Help optimize supply lever allocation, translating region and country budgets into the right mix of levers for each market.
Test and learn in markets:
Propose tests and actions within markets, in line with lever allocation, especially where we don't yet know the right answer or don't have enough data to rely on history. You'll work with local teams and analytics to shape the approach and turn what we learn into the next plan.
Build the tooling:
Develop tools that ensure the correct supply levers are being used effectively across markets to hit our targets.
Deep dive & solve:
Investigate problem areas, identify root causes, and turn your findings into corrective actions and better planning approaches.
Collaborate:
Partner with regional supply leads, local operations teams, and central teams (finance, procurement, product, analytics) on plans, performance, and improvements.
Improve how we work:
Test and prove new concepts in planning, acquisition, onboarding, and activation, and support the roll-out of global improvements across regions.
Our humble expectations
3+ years of experience in consulting, operations, analytics, or strategic business development in a fast-paced environment.
Strong analytical and modelling skills, with a structured, pragmatic approach to solving complex problems.
Experience designing and interpreting tests or causal analyses, and good judgment about what you can and can't conclude from them in a marketplace setting.
A systems view of supply: you consider trade-offs between levers and their knock-on effects on cost, courier experience, and customer experience.
Comfort making and defending recommendations with incomplete data, and adapting your thinking when the facts change.
Proficiency in SQL, Looker, and Excel/Google Sheets modelling. Python, Cursor, and Claude Code are a plus.
An attitude for action and ownership beyond the obvious, always looking for opportunities to improve, with the determination to drive change.
The ability to work across cross-functional teams and manage relationships with stakeholders, both local and global.
A true culture champion who leads by example with collaboration, teamwork, and data-driven decision making, and who brings humility and respect to every interaction.
Excellent written and oral communication skills in English.
Based in Berlin or Helsinki, with the ability to work in a hybrid model from our Wolt office.
Next steps
What to expect from our hiring process:
Talent Acquisition screen — an introductory conversation with our recruiter to learn more about your background and answer any initial questions about the role.
Hiring Manager interview — a deeper conversation with the team manager about your experience, the team, and what this role involves day to day.
Assignment — a practical task related to the role, giving you a chance to show how you approach real problems in this space.
Final interview — a conversation with a senior stakeholder to round out the process.
If you are excited about working in a high-growth environment, taking ownership and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!
Please submit your up-to-date resume in English.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
Role
We are looking for a Senior Data Analyst to own end-to-end analytics for our core engines. In this role, you won't just build dashboards, you will partner directly with Business Leaders to define roadmaps, business cases, and design synthetic experiments. You will turn ambiguous data into an actionable strategy that directly impacts customer conversion, driver efficiency, and growth.
What You’ll Do
Product Partnership & Strategy:
Collaborate with Product Managers, Strategy Directors and Business leaders to translate complex business problems into data-driven product features and strategic roadmaps.
Experimentation & A/B Testing:
Design, implement, and analyze rigorous A/B and multivariate tests to evaluate feature launches, pricing mechanics, and UX changes across our apps.
Funnel & Marketplace Optimization:
Deep-dive into consumer retention, funnel conversion, courier dispatch dynamics, and merchant metrics to unlock business growth and improve unit economics.
Metric Standardization:
Define core product KPIs and maintain a single source of truth by building robust data models (data warehouse) and production-grade dashboards (Tableau).
Data Quality & Infrastructure:
Enforce strict data validation standards, maintain data governance across clickstream/event tracking, and ensure downstream reporting reliability.
Technical Leadership:
Mentor junior analysts, lead code reviews for analytical SQL scripts, and elevate overall analytics best practices across the team.
What We’re Looking For
Experience:
4+ years of data analytics experience, ideally in a product-led tech company, hyper-growth startup, or multi-sided marketplace (e.g., delivery, ride-hailing, e-commerce).
Advanced SQL Mastery:
Recognized expert in writing clean, modular, scalable SQL code optimized for complex datasets.
Statistical Rigor & Python/R:
Strong understanding of hypothesis testing, causal inference, and statistical modeling using Python or R.
BI & Data Modeling:
Hands-on experience building centralized dashboards in Tableau and working with modern data stack tools (dbt, Snowflake, BigQuery, Databricks).
Product Intuition:
Demonstrated track record of leveraging user behavior analytics (event tracking, cohort analysis, funnel drop-off) to directly influence product decisions.
Education:
Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, Mathematics, Economics, or an equivalent quantitative field.
Nice to Have
Experience working with clickstream tools (Mixpanel, Amplitude, Segment).
Hands-on knowledge of data engineering tools or orchestration frameworks (Airflow, dbt).
Experience in experimentation tools (Statsig)
Location: Großostheim, Germany
Our client is a renowned international player in the production, advisory services, and sales of specialized medical products, with a portfolio across cardiovascular, ophthalmic, microsurgery, plastic, orthopedic, dental & maxillofacial surgery, and other surgical specialties.
It is a proudly Mexican company with more than 56 years of history, built on strong values of ethics, excellence, innovation, and commitment to healthcare.
They manufacture high-quality surgical sutures and medical devices, contributing to the care of millions of patients in Mexico and in more than 80 countries worldwide. With over 900 employees, they have been the leading supplier of surgical sutures to the Mexican Public Health Sector for more than 30 years and are ranked among the top ten companies globally in our segment.
General Activities
Execute daily shipping and logistics activities according to the orders, documentation and priorities provided by the Customer Service / Commercial Department.
Support the daily execution of customer shipments and other sales-related logistics activities.
Responsible for receiving trading products and preparing, packing and dispatching customer orders according to the corresponding order and invoicing documentation provided by the Commercial Department.
Backup support for incoming goods and other shipment-related activities when required.
Customer Orders & Shipments
Receive the customer orders and corresponding shipping/invoicing documentation prepared by the Commercial Department.
Pick the products required for each customer order.
Verify the products and quantities against the corresponding documentation before packing.
Pack customer orders appropriately and prepare them for shipment.
Prepare shipping labels and the necessary shipping documentation according to established procedures.
Arrange the dispatch of customer orders through the designated courier or transportation service.
Ensure that shipments are prepared and dispatched according to the required schedule.
Provide shipment and tracking information for customer notification.
Maintain the corresponding shipping documentation and records.
Receipt of Trading Products
Receive incoming shipments of trading products from approved suppliers.
Verify received products and quantities against the corresponding delivery documentation.
Report discrepancies, damages or other visible issues to the responsible person.
Place received trading products in their designated storage locations.
Maintain appropriate organization of trading products within the assigned storage area.
Samples, Promotional Materials & Commercial Shipments
Prepare, pack and dispatch product samples according to instructions from the Commercial Department.
Prepare and ship promotional materials required for customers, distributors and other commercial activities.
Support the preparation, packing and shipment of materials required for exhibitions, congresses and trade fairs.
Receive and organize returned promotional or exhibition materials when applicable.
Support other sales-related packing and shipping activities as required.
Backup Support – Incoming Goods
When required, particularly during the absence of the responsible employee:
Receive incoming packages and deliveries from suppliers.
Provide basic support with the receipt of raw materials and other incoming supplies.
Support the receipt of sterilized products and other incoming product shipments.
Verify deliveries against the accompanying documentation and forward the corresponding documents to the responsible department.
Place received goods in the designated area according to internal instructions.
Immediately report any visible damage, discrepancy or irregularity to the responsible person.
General Support
Maintain the packing and shipping area clean, organized and ready for daily operations.
Ensure adequate availability of standard packing and shipping materials and inform the responsible person when replenishment is required.
Follow established company procedures for handling, packing and shipping products.
Support the Commercial Department with other basic logistics and shipping activities when required.
Location: United States
WHAT YOU'LL DO:
Process shipping and receiving at the Santa Ana and/or Costa Mesa locations as needed
Prepare finished stock for shipment by identifying, pulling, packing, crating, labeling, loading, and securing product
Key person to ensure material movement across sites is accurately transacted for each move
Ensure orderly production and distribution of products by pulling orders from inventory, delivering production materials and supplies where needed, and staging finished product for final distribution
Complete cycle counts and conduct all warehouse activities with inventory accuracy as a top priority
Maintain inventory by identifying, labeling, and keeping materials and supplies in stock, recording location of inventory, and reporting shortages
Operate forklifts, pallet jacks, and other machinery to move items, or signal machine operators to move materials onto and off trucks and loading docks
Courier inventory as needed between Client's sites in Santa Ana & Costa Mesa
Expedite flow of material, parts, and assemblies within or between departments in accordance with production and shipping schedules
REQUIRED QUALIFICATIONS:
2+ years as a warehouse associate or equivalent role
Must be able to work 1st or 2nd shift and overtime as needed
Valid driver's license
Ability to be onsite, local to Santa Ana, CA or Costa Mesa, CA
PREFERRED QUALIFICATIONS:
1+ years forklift experience and license
Experience working in the defense/aerospace industry
Familiarity with Enterprise Resource Planning (ERP) systems and/or other warehouse management and inventory control tooling.
Familiarity with Microsoft Office or equivalent office management tooling
Familiarity with Inventory Management through lot/serial/batch tracking
Experience packaging and handling hazardous shipments
Excellent customer service skills
Able to adapt in fast-paced environments
Ability to flex as work shifts can be subject to change depending on the business need
Ability to prioritize tasks efficiently and effectively
Eligibility to obtain and maintain a U.S. clearance
Active secret or top secret clearance within the last 5 years
Location: Costa Mesa, United States; Santa Ana, United States
📍
Location:
Santa Ana / Costa Mesa, CA
📄
Employment Type:
6-Month Contract, with potential for conversion to full-time
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
Must be a
U.S. Citizen
.
Must have a
valid driver's license
.
Must be able to work
1st or 2nd shift
, including overtime as needed.
Must be able to work
on-site in Santa Ana or Costa Mesa, CA
; local candidates are preferred.
Must be able to
lift up to 50 lbs.
Must be comfortable using a computer to enter inventory transactions and communicate through tools such as
Slack
.
Must have proficient
spoken and written English
.
Must be willing to work a
flexible schedule
, as shifts may change based on business needs.
Must be eligible to obtain and maintain a
U.S. security clearance
; an active Secret or Top Secret clearance within the last five years is preferred.
About the Role
We are seeking
Materials Associates
to join a high-volume warehouse and materials team supporting operations across the Santa Ana and Costa Mesa locations.
This role is responsible for the movement, organization, tracking, and shipment of materials, parts, assemblies, and finished products. The ideal candidate is not simply an experienced warehouse operator but someone who is
reliable, detail-oriented, curious, and comfortable identifying ways to improve processes
.
You will work across shipping and receiving, inventory control, material movement, production support, and warehouse operations while maintaining a strong focus on
inventory accuracy and timely material flow
.
What We’re Looking For
We’re looking for someone who can combine
hands-on warehouse experience with strong attention to detail and critical thinking
. Experience with inventory control, cycle counting, WMS/ERP systems, or lot/serial/batch tracking is highly valuable.
The team values candidates who are
adaptable, dependable, comfortable learning new systems, and willing to question and improve existing processes
.
Key Responsibilities
Process
shipping and receiving
activities at the Santa Ana and/or Costa Mesa locations as needed.
Prepare finished stock for shipment by:
Identifying and pulling products
Packing and crating materials
Labeling shipments
Loading and securing products
Accurately transact the movement of materials between company sites.
Pull orders from inventory and deliver production materials and supplies where needed.
Stage finished products for final distribution.
Complete
cycle counts
and other warehouse activities with inventory accuracy as a top priority.
Maintain inventory by identifying and labeling materials and supplies.
Record and maintain accurate inventory locations.
Identify and report inventory shortages.
Operate
forklifts, pallet jacks, and other material-handling equipment
as applicable.
Move materials onto and off trucks and loading docks.
Courier inventory between the
Santa Ana and Costa Mesa
locations as needed.
Expedite the movement of materials, parts, and assemblies within or between departments based on production and shipping schedules.
Support a fast-paced warehouse environment while maintaining accuracy, safety, and organization.
Required Qualifications
2+ years
of experience as a warehouse associate or in an equivalent role.
Valid
driver's license
.
Ability to work
1st or 2nd shift
and overtime as needed.
Ability to work on-site in
Santa Ana or Costa Mesa, CA
.
Ability to lift up to
50 lbs.
Comfortable working with computers and entering inventory transactions.
Strong attention to detail and commitment to inventory accuracy.
Strong communication and organizational skills.
Ability to adapt to a fast-paced environment.
Ability to prioritize tasks efficiently and effectively.
Preferred Qualifications
1+ year of forklift experience
and forklift certification/license.
Experience working in the
defense or aerospace industry
.
Experience with
ERP systems, WMS, or inventory management platforms
.
Familiarity with Microsoft Office or similar productivity tools.
Experience with
lot, serial, or batch tracking
.
Experience packaging and handling
hazardous shipments
.
Experience with inventory control and cycle counting.
Excellent customer service and communication skills.
Ability to identify opportunities to improve warehouse and material-flow processes.
Active
Secret or Top Secret clearance
within the last five years.
Experience working in environments where priorities and work shifts may change based on business needs.
Shift Information
1st Shift:
7:00 AM – 3:30 PM
2nd Shift:
3:00 PM – 11:30 PM
2nd shift is currently the greater need.
A
Tuesday–Saturday
shift is expected to become available shortly.
Candidates should be prepared to indicate their
preferred shift
during the screening process.
Screening focus:
In addition to warehouse experience, prioritize
reliability, critical thinking, curiosity, inventory accuracy, adaptability, and willingness to improve processes
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the team
Engineering the future of customer support — at global scale
🌍
We believe exceptional customer service is more than just a feature, it’s a fundamental part of who we are. That’s why we’ve built our own internal support tooling from the ground up, tailored to help our customer, courier, and merchant support teams shine in every interaction.
As we scale our operations from 30 to 60 countries, supporting millions of users and partners, our internal tools need to scale with us. The Support Engineering group is at the heart of this mission. We build high-performance admin applications and core operational tools that empower our support teams to work smarter and faster. A key part of this is our in-house chat platform, which already handles around 5 million conversations every month. On top of this foundation, we’re developing advanced features to reduce manual work, improve communication, and proactively resolve issues — often before our users even notice them.
Our systems range from automated reach-outs for delayed orders to deeply integrated tools that enable our support teams to deliver assistance quickly, reliably, and with a human touch. By removing inefficiencies and automating repetitive tasks, we’re ensuring that our users and partners receive world-class support at scale.
About the role
We’re now looking for a
Backend Engineer (Golang)
to join us in building scalable, low-latency systems that power these tools and shape the future of customer support. You’ll work on impactful products that directly influence how millions of people experience our platform every day.
What you'll be doing
Build and maintain high-throughput backend services using
Go
.
Collaborate with product managers, designers, and frontend developers to ship features that support internal support agents across the globe.
Design systems that are
scalable
,
resilient
, and easy to maintain.
Contribute to architectural discussions and technical decision-making.
Write well-tested code and help the team maintain high code quality standards.
Requirements
3+ years
of professional software engineering experience, with a proven track record of building and scaling complex systems.
Production experience in
Golang
, with an interest in developing strong engineering practices.
Strong hands-on experience with both
SQL and NoSQL databases
— especially Cassandra.
Solid understanding of designing and operating
low-latency, high-throughput distributed systems
.
Previous
on-call experience
, with a pragmatic approach to reliability and incident management.
Nice to have
Background in
Node.js
or other backend languages.
Familiarity with
cloud infrastructure
(AWS, GCP) and event-driven architectures.
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
London, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
London, United Kingdom - Deliveroo; We work across three companies and several time zones, so we move fast, but we succeed together; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorLondon, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorBelgrade - Savski Venac, Serbia
headRamat Gan, Israel
headLondon, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
London, England; We work across three companies and several time zones, so we move fast, but we succeed together; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Helsinki, Finland
seniorBerlin, Germany; Helsinki, Finland
seniorMetn, Lebanon
Großostheim, Germany
Costa Mesa, United States; Santa Ana, United States
London, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief