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Location: NY; SF; LA Workplace: Remote TL;DR: We’re looking for a Content Lead to turn complex AI safety topics into clear, compelling stories that build trust, shape White Circle’s voice, and drive product adoption. You’ll own content end-to-end: find the story, define the angle, write it, publish it, and make sure it reaches the right technical audience. ABOUT WHITE CIRCLE White Circle http://whitecircle.com is an AI Safety company building the safety, reliability, and optimization layer for AI systems. At the core of our platform are policies – simple natural-language rules that define what an AI model should and shouldn’t do. We automatically test, enforce, and continuously improve these policies at scale. - We’ve recently raised our Series A funding round, taking our total funding to $70M. Our investors include top funds, founders, and senior leaders at OpenAI, Anthropic, HuggingFace, Mistral, DeepMind, Datadog, Sentry, and others - We process over one hundred million API calls every month - We fine-tune and train our own LLMs so they run faster and cheaper than any open or proprietary model We’re a small, highly focused team. If you want to work deeply on hard problems, see your work ship to production quickly, and influence how AI safety is actually built – you’re the one we need. WHAT YOU'LL DO - Own White Circle's content vision and editorial direction - Turn customer conversations into case studies, customer stories, and reference materials - Write and publish long-form content across Medium, Substack, LinkedIn, X, and our website - Develop technical and non-technical content explaining AI safety, evaluation, governance, and reliability - Create launch narratives for new products, features, and research initiatives - Partner closely with product, as well as supporting wider business teams where needed - Help founders maintain a consistent public voice across LinkedIn, X, conferences, and other channels - Build repeatable processes for content creation, publication, and distribution - Experiment with new formats, channels, and ways of reaching technical audience WE'RE LOOKING FOR SOMEONE WHO - Is an exceptional writer - Has 5+ years of experience in a similar role - Can take a complex technical topic and explain it clearly without oversimplifying it - Knows how to find interesting stories inside products, customers, and technology - Has strong editorial judgment - Can independently identify what is worth publishing and what isn't - Has experience creating content for technical audiences - Can move comfortably between strategic thinking and hands-on writing - Is fluent in English A big plus - You have an engineering, computer science, or technical background - You have built an audience through writing - You have a track record of making technical topics compelling, whether at a developer tools or AI company, in tech journalism, or through your own writing and audience - You've written content that materially influenced product adoption, company positioning, or revenue generation COMPENSATION & BENEFITS - Competitive compensation package, including equity - Flexible time off - Health insurance - Mental health support, including coverage for therapy when you need it - 401(k) retirement plan - Learning and development support for courses, conferences, and opportunities to grow your skills - All the hardware, subscriptions, tools, and services you need - Team off-sites twice a year: we’ve recently been to the Alps, Saint-Tropez, and Marbella PROCESS 1. Intro call with Talent (25 min) 2. Take-home assignment 3. Final conversation with CEO and Head of Design & Creative (45 min) 4. Additional interview (depending on the interview process) Along with your application, please send us 3 pieces of writing you're most proud of and tell us why you chose them.

Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Claude Code is changing how engineering organizations build software, and most of them need someone to show them how. That's you. Technical Architects help customers get real work done with Claude Code, Claude Tag (Claude Code as an agent in Slack), and the enterprise admin controls that decide whether a rollout succeeds. You'll teach customers, partners and Anthropic's own field teams. Just as important, you'll train the trainers who carry that knowledge to everyone else. We're hands-on AI engineers who would rather teach than sell. You'll work alongside customer engineering organizations, teaching them about Claude Code and shepherding rollouts with advanced admin knowledge. Most weeks you're in front of an audience with Claude Desktop or a terminal open: thousands of engineers on a public webinar one day, a customer's platform team in their own conference room the next week, office hours in between. The prep material often reaches you the day before. The team is growing quickly this year, scope will grow as new products ship, and the people who join now will shape how it works. Responsibilities Teach in every format. Take a standing rotation on Anthropic's public webinars in front of thousands of engineers at a time. Lead workshops and multi-day onsites, in person and virtual, built around a customer's own codebase and questions. Host office hours and multi-week cohorts where engineers, partners, and account teams bring live problems. Teach the teachers. Run train-the-trainer programs for customer technologists and champions, and certify them to deliver Anthropic's material. Empower admins. Educate enterprise admins on the technical requirements for a strong rollout by guiding them through single sign-on, permissions, connectors, spend controls, data-handling policy, and other advanced topics. Build fast with Claude. Turn a request into a polished deck, demo repository or plugin within a day, using the tools you teach. Explore new features the day they ship. Pick up a teammate's material and deliver it as if you wrote it. Bring field signal back to product. Tell the Claude Code, Claude Tag and Cowork teams what customers run into, specifically enough that they can fix it. Be the technical voice in the room. Partner with account executives, customer success managers, Applied AI Architects, support engineers and partner leads. Travel. Expect 30 to 50%, in bursts around onsites, workshops and events. You may be a good fit if you have 5+ years as a software engineer, solutions architect, developer advocate or similar. You still ship code and regularly teach engineering audiences. Current engineering range. You've shipped code other people depend on. You can go deep with a senior engineer anywhere in the stack. You use Claude Code or a similar agentic tool every day and have opinions about it. Big-stage presence. You've held large live audiences. You sound practiced with material you got that morning, and a broken demo doesn’t faze you. Range in one conversation. You can go from banter to a rigorous design discussion, and both feel natural. Care for people. You do right by a struggling customer, and you won't leave a confused room behind. Initiative. You build things without waiting for permission, and you say when an idea is half-formed, including your manager's. Steadiness when priorities shift, timelines are short and colleagues are under pressure. Comfort with ambiguity in a fast-moving industry and product suite. A stake in safe AI. You care that large organizations deploy AI responsibly, and you want to help them do it. You love being on the frontier. You want to work at the edge of what’s possible and help define what comes next. Strong candidates may also have Depth in enterprise identity and security review (SAML, OIDC, SCIM, SOC 2, HIPAA). Experience running Claude on Amazon Bedrock or Google Cloud Vertex AI. Time with regulated industries or with systems-integrator partners. A public record of technical teaching: talks, courses, videos or writing. An interest outside technology you can talk about with the same energy. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $250,000 — $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX, Dallas, TX, New York, NY About the Role The Pre-Sales Customer Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Customer Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. What you'll do as a Solution Strategy Lead Scaling Cloudflare’s most complex and critical accounts requires unparalleled focus. While Client Directors own the commercial relationships and Customer Engineers drive pre-sales, this role serves as the essential strategic link bridging the two. As a dedicated trusted advisor for 1–5 of our highest-value accounts, you will take a deeply consultative approach to map the customer's entire technical ecosystem. You will drive enterprise-wide transformation from initial strategic positioning through the complete customer lifecycle. You are the single thread connecting high-level strategy to flawless execution, orchestrating cross-functional teams to deliver exceptional outcomes. While not a "hands-on-keyboard" engineering role, you possess the technical acumen to proactively steer complex engagements and step in decisively when it matters most. Platform Focus Areas Accelerate ARR growth by orchestrating parallel expansion motions across three distinct platform domains. App Modernization Scope: Migration from legacy application architectures to Cloudflare's edge platform. Includes moving workloads from on-premise or hyperscale compute to Workers, consolidating storage on R2, and modernizing data layers with D1 and Durable Objects, all while considering security posture. Stakeholders: VP Engineering, Platform Architects, Infrastructure leads, CISO Developer Scope: Adoption of Cloudflare's developer platform for new application development. Workers, Workers KV, Pages, Queues, Durable Objects, R2, D1. Positioning Cloudflare as the compute and storage layer for net-new projects. Stakeholders: VP Engineering, Developer Experience leads, Platform teams AI Scope: Adoption of Cloudflare's AI infrastructure for inference and orchestration. Workers AI, Vectorize, AI Gateway. Positioning Cloudflare as the AI inference layer at the edge. Stakeholders: CTO, Head of AI/ML, Data Platform leads Core Accountabilities Accountability Description Platform Adoption Roadmapping Develop account-specific adoption plans across App Modernization, Developer, and AI. Map customer workloads to Cloudflare capabilities. Define sequencing and milestones. Cross-Functional Coordination Coordinate SE, CS, and Product resources against adoption milestones. Run account team operating rhythm. Ensure internal alignment on customer priorities. Technical Executive Relationships Build relationships with CTOs, VPs of Engineering, and Platform Architects. Engage technical decision-makers on platform strategy. CD retains procurement and CFO relationships. Expansion Development Identify and qualify platform expansion opportunities. Hand off to CD when commercial-ready. This individual builds the case; CD closes the deal. Voice of Customer to Product Bring strategic customer requirements into Product roadmap discussions. Provide quarterly briefings on adoption patterns, blockers, and feature needs. Success Metrics Platform Adoption Products per account: Number of Cloudflare products in production per strategic account Developer platform adoption: Strategic accounts with Workers, R2, or D1 in production AI adoption: Strategic accounts with Workers AI or AI Gateway in production Revenue Influence Expansion pipeline: Dollar value of platform expansion opportunities developed and handed to CD Net Revenue Retention: NRR on strategic account portfolio (shared metric with CD) Product Feedback Requirements submitted: Strategic customer requirements brought to Product quarterly Adoption blockers resolved: Product or engineering issues addressed that were blocking adoption Customer-Facing Positioning To customer executives, this role helps them realize value from Cloudflare's entire platform: An expert and trusted advisor; peer to their architects and technical leads Focused on Platform adoption and business outcomes, not transactions Turns platform capabilities into production workloads and business value The Profile Architectural Command: 10+ years of experience in Customer Engineering Leadership, Product Management, Consulting, or Technical Strategy within a global SaaS or infrastructure environment. Executive Presence: Exceptional communication skills with the ability to influence C-level executives and internal product leads simultaneously. Relentless Curiosity: A natural obsession with "How it works" and "How it could be better." You are driven to discover the architectural truth behind every customer challenge. Bias for Action: You don't just identify problems; you build the "Formation" to solve them. You are comfortable in high-pressure, ambiguous environments. Desirable skills, knowledge and experience 7+ years of deployment experience in similar role or experience in a technical leadership role Previous experience as a Customer Engineer leader, consultant or technical marketing engineer building, architecting or deploying security solutions Good understanding of AI, security challenges and its applicability to today’s enterprise landscape Proven track record using AI to help drive revenue Strong knowledge of Security Architecture, Design and Operations Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms Proven experience working with customers and partners in successful design and deployment of solutions Ability to juggle and successfully drive projects with customers, prospects, and partners. Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS Compensation Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. For New York City based hires: Estimated annual salary of $273,000.00 to $341,000.00 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: As Notion’s product surface expands, we need a builder-teacher who can turn new capabilities into technically accurate education that helps customers confidently build with Notion. In this role, you’ll explore Notion’s newest capabilities, teach by showing, and ship as the product evolves. You’ll be the technical face of Notion Academy: leading workshops, recording walkthroughs, and building implementation guides.   This role is based in New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Expand Notion’s technical education library. Author technically rigorous Academy content, implementation guides, and Help Center resources that make our most complex capabilities easier to understand and adopt. - Become a trusted voice for Notion Academy. Teach customers through video, live webinars, and workshops, demonstrating real workflows and solving problems in real time. - Build with Notion’s newest capabilities. Get hands-on with new product features, use customer insights to identify high-value use cases, and determine top priority workflows for education to focus on. - Reimagine learning with AI. Experiment with adaptive, contextual learning experiences that respond to what customers are trying to build and where they need help. - Prove and scale the impact of technical education. Use product adoption signals to measure impact and improve what we teach, then build reusable standards to help the team deliver effective technical learning faster. SKILLS YOU'LL NEED TO BRING: - Builder mindset: You learn new product features by getting hands-on, experimenting, and building until you understand. - Comfort navigating technical content: you don’t need to write code, but you can read a technical architecture doc, identify what’s outdated, and work with engineers to fix it. - Customer-facing credibility: You’re comfortable teaching, building, and troubleshooting in front of customers. - AI experimentation: You actively use AI to build, learn, and teach technical proficiency. - Product expertise: You can quickly understand a new feature, identify where it creates meaningful customer value, and turn that into practical use cases. NICE TO HAVES: - Notion product expertise - Experience in a customer-facing technical role, such as solutions architecture, sales engineering, developer relations, or technical enablement Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated base salary range for this role is $135,000 - $180,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: New York, United States; San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are looking for a US-based Channels & Community Lead to help build our presence across Western crypto communities. This role will focus on building long-term relationships with KOLs, traders, community leaders, builders, and ecosystem partners, while also serving as a visible and credible voice in the Western Web3 market. The ideal candidate understands crypto-native culture, moves fast, builds trust naturally, and can turn relationships into measurable business outcomes. What You’ll Be Doing Build and maintain relationships with Western KOLs, traders, community leaders, builders, and ecosystem partners. Develop a long-term network of high-quality channels across the US and broader Western crypto market. Identify active and influential traders, creators, and community nodes in each market cycle. Support GTM for DEX, X Layer, Wallet, and other Web3 products through channel activation and community distribution. Drive collaborations around new products, assets, campaigns, and ecosystem opportunities. Build and operate Western community initiatives, including trader groups, ambassador programs, and local community partnerships. Act as an external-facing voice for product updates, ecosystem developments, market opportunities, and community engagement. Work closely with Product, Growth, GTM, and Ecosystem teams to translate product capabilities into clear market narratives and distribution strategies. Collect market and user feedback while maintaining strong judgment on what is strategically relevant. Track channel performance and contribute to user growth, trading volume, revenue, and long-term ecosystem retention. What We Look For In You Based in New York or the Bay Area, and able to work closely with the local team. Deep understanding of Western crypto culture, CT, onchain trading, Meme, DEX, and community dynamics. Strong communication and relationship-building skills; comfortable engaging directly with KOLs, traders, founders, and community operators. Highly execution-oriented, proactive, and comfortable operating in a fast-moving environment. Strong commercial sense and ability to connect channel activities with measurable business outcomes. Good product sense and ability to distinguish meaningful user feedback from short-term or low-quality requests. Comfortable building relationships from zero and following through until they become repeatable partnerships. Strong written and spoken English with the ability to communicate naturally in crypto-native communities. High ownership, strong judgment, and a clean professional reputation. Nice to Haves Candidates with existing experience in Web3 BD, KOL relations, community growth, trading platforms, or crypto ecosystems. Candidates with established relationships across Western trader, KOL, or community networks. Candidates who have lived and worked in both Asian and Western environments are a plus. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $178,888 to $214,666 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Head of Strategic Startups at Anthropic, you will own the strategy, organization, and commercial outcomes for Anthropic's relationships with the world's most important AI-native startups. This is the segment where the next generation of category-defining companies is being built on Claude, and where Anthropic's commercial, product, and partnership decisions compound fastest. You will lead a team of Account Executives who own Anthropic's most strategic AI-native accounts, and be accountable for a revenue line spanning expansion, retention, and net-new strategic wins. Beyond running the business, you will define what "strategic" means for Anthropic in the startup ecosystem: which companies we bet on, how we structure partnerships with them, how we engage investors and accelerators, and how the signal from this segment shapes our product roadmap and go-to-market model. You will be a member of the GTM leadership team and a visible voice for Anthropic in the startup and venture community, helping ensure that the companies defining the future of AI choose to build it safely, and with us. Responsibilities: Set the multi-year strategy for Anthropic's Strategic Startups business, including segmentation, coverage model, partnership structures, and investment priorities, and secure executive alignment on it Build, lead, and scale a high-performing team of Account Executives, including hiring, coaching, and developing sellers and establishing a strong operating cadence across the team Own the segment's revenue plan and P&L-level outcomes, including forecasting, capacity planning, quota design, and resource allocation, with direct accountability to GTM and company leadership Personally lead Anthropic's relationships with a portfolio of the highest-leverage AI-native startups, engaging founders, CEOs, and CTOs on multi-year commercial, technical, and partnership agreements Design and negotiate novel commercial and partnership structures (credits programs, strategic pricing, co-development, joint go-to-market) that create durable, mutually beneficial relationships with breakout companies Serve as the executive voice of the startup segment inside Anthropic, bringing structured customer and market insight to Product, Engineering, Pricing, and Finance and influencing roadmap and packaging decisions accordingly Partner with Enterprise Sales, Solutions, Partnerships, and Customer Success leadership to define handoffs, shared accounts, and escalation paths as startups scale into enterprise customers Establish the systems of record for the segment: account planning, customer health, executive business reviews, deal governance, and the metrics leadership uses to run the business Represent Anthropic externally with founders, investors, and at industry events, articulating our approach to safe, frontier AI and why it matters for companies building on it Lean in to support building Anthropic's presence across the startup ecosystem. You may be a good fit if you: Have 15+ years of experience in enterprise or technical software sales, with 7+ years leading sales teams Have been a founder or have worked previously as a Business Development leader securing large contracts. Have owned a significant revenue line with full accountability for plan, forecast, and results, and have a track record of consistently outperforming it Have built or materially scaled a sales or account management organization, including designing coverage models, compensation plans, and operating rhythms Bring deep, first-hand familiarity with the startup ecosystem, including relationships with founders, venture investors, and accelerators, and an instinct for identifying which early-stage companies will become the ones that matter Have sold or led sales of technical, consumption-based, or platform products (APIs, infrastructure, developer tools, ML/AI), and are credible in conversations with technical founders and CTOs Have structured and closed complex, non-standard commercial and partnership agreements at the executive level Are a strong cross-functional leader who has influenced product, pricing, and go-to-market decisions well beyond your own organization Are analytically rigorous and comfortable making decisions with imperfect data in a rapidly evolving market Are motivated by Anthropic's mission and care about how frontier AI is deployed, not just how fast it grows Strong candidates may also: Have led a startups or emerging-companies segment at a cloud, infrastructure, or AI platform company through a period of hypergrowth Have founder, operator, or venture experience, and understand the pressures and decision-making of a high-growth startup from the inside Have built ecosystem programs (startup credits, accelerator partnerships, investor programs) that meaningfully drove adoption of a developer platform Have hired and developed leaders who went on to run their own organizations Have experience leading through a market where the product and competitive landscape shifts quarterly The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $550,000 — $750,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote - United States Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers. Role Overview We are seeking detail-oriented evaluators to conduct human quality evaluations for an enterprise AI customer support product on Instagram, WhatsApp, and Messenger. You will evaluate and benchmark AI model responses against complex evaluation rubrics using provided business knowledge bases. What You’ll Own: Model Evaluation: Review and score AI-generated customer interactions across Foundational, Experiential, and Operational dimensions (e.g., Action Fidelity, Faithfulness, Hallucination, Compliance, Tone, and Handoff). Intent & Fact Verification: Benchmark both informational (R1) and transactional (R2) customer queries against authoritative business sources (FAQs, product catalogs, SOPs) within the task UI. Quality Assurance: Participate in dual-review processes and daily calibration audits to ensure inter-rater agreement and establish ground-truth performance targets. Performance Targets: Deliver precise evaluation You’ll Thrive in This Role If You Have: Customer Service Background: Prior experience in customer service, call centers, retail, or handling customer communications via email, chat, or phone (highly prioritized). English Proficiency: Exceptional written English skills with a strong command of tone, brand voice, grammar, and nuance. French Proficiency: Exceptional written French skills with a strong command of tone, brand voice, grammar, and nuance. Analytical Precision: Ability to strictly follow multi-tier evaluation guidelines, complex logic trees, and technical rubrics without deviation. Tech Adaptability: Comfort using dedicated web-based tools and labeling interfaces. Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at https://consumer.ftc.gov/articles/job-scams. If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at verifyjoboffer@innodata.com and consider reporting it to the FTC at ReportFraud.ftc.gov .

Location: Mapbox UK Workplace: Remote Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.  As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow. WHAT YOU'LL DO This role is scoped by skill rather than by product. The problems below span multiple departments and show up across our Search and Places data work, our Location and Navigation Intelligence work, and the Platform work that makes Mapbox usable by agents. You'll be hired into one specific team or product area, but you'll work across teams where your expertise meets the highest-priority AI problems. You should expect to move between teams and tech stacks as the work demands. At this level you own the technical design and delivery of a multi-component AI system, and you are accountable for the quality of what ships in your area. IN THIS ROLE, YOU WILL: - Define how the products you own should work, build a measurement framework for it, and build evaluation systems for non-deterministic behavior. Formulate hypotheses around the products we build and seek the signal needed to validate them. Define what a correct result is for a given input and state, determine whether to assemble datasets from real usage or hand-written cases, and gate changes on regression results. - Run continuous evaluation of the products we build, whether APIs, SDKs, data representations, or reference applications, from the position of the end user, whether developer, agent, or consumer. Assess the gaps such as misuse of parameters or integration anti-patterns, recommend the fixes, and make sure they land. - Own the MVP against an agreed north star technical design, and balance technical perfection against shipping useful increments. - Build data pipelines and the tooling around them: ingestion, conflation, entity resolution, quality checks, and the batch and streaming jobs that keep a large dataset current. - Track and pull external datasets, models, and benchmarks from published research and open-source releases. Evaluate what fits the problem and constraints , and decide when to adopt what exists versus build your own. - Design feedback loops so that using a product generates data that improves it. Instrument systems so failures arrive with enough context to reproduce, then turn the recurring ones into evaluation cases. - Design the boundary between a model and the tools it calls. Build or improve the model harness, decide what the model handles, what it delegates, and how to keep it working from the state it actually fetched. - Work to a latency and cost target per request: streaming, partial results, caching, model routing, prompt structure. - Build the internal harnesses and tools (CLI, MCP, and others) your team needs to iterate quickly, and share the parts that generalize with other teams. - Raise the bar on your team through code and design review, and bring other engineers up on eval practice. - Some of the technical questions in this area are still open. You will help answer them. - Participate in an on-call rotation to ensure our systems remain available to customers 24/7. Team members alternate as the on-call primary responder, which may require immediate response outside normal working hours, including weekends. WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE - Bachelors degree in STEM discipline and 5+ years of software engineering experience, with production ownership of services, pipelines, or SDKs. - 2+ years shipping LLM-backed features to real users, in systems that carried error budgets, on-call rotations, and customers who noticed regressions. - Direct experience or deep understanding of designing evaluations for non-deterministic systems. You can describe a dataset you built and the failure it caught. - Data engineering depth: SQL, at least one distributed processing framework, and experience with pipelines where a wrong record mattered more than a slow one. - Fluency with tool calling and agent orchestration, including the failure modes: stale context, hallucinated arguments, silent partial success, unbounded loops. - Working knowledge of more than one agent harness, and opinions about where each of them is weak. - Strong Python or TypeScript, and comfort reading code in whatever language the caller happens to be written in. - Experience diagnosing latency in a distributed request path. - Comfort with ambiguity, and the judgment to ship something narrow that works while the general solution is still unclear. - Clear written communication. Mapbox is distributed across time zones and we make most decisions in documents and Slack. NICE TO HAVE TRAITS FOR THIS ROLE - Geospatial data experience: routing, geocoding, POI or address data, OpenStreetMap, or conflation of overlapping sources. - Public API or SDK design experience, particularly for developers you never talk to. - Experience building against MCP or similar tool transports. - Experience running evals in CI, with a commercial harness or one you built. - Automotive, in-vehicle infotainment, CarPlay, or Android Auto experience. - Voice pipeline experience: streaming ASR, TTS, barge-in, endpointing, wake word. - Work under constrained compute, offline, or intermittent connectivity. - Experience operating a product through its first external integrations, where the customer finds the gaps before you do. WHAT WE VALUE In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders: - We value high-performing creative individuals who dig into problems and opportunities. - We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. - We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. - We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.   HOW WE SUPPORT YOU - Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable. - Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits. - Family-First Support: Family care, maternity and paternity leave policies to support your growing family. - Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth - Balance & Brainpower: Mental health support for you and your dependents. - Rest & Recharge: Paid time away, company holidays, and generous absence policies. - Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO. By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-Remote

Location: Mapbox Germany Workplace: Remote Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.  As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow. WHAT YOU'LL DO This role is scoped by skill rather than by product. The problems below span multiple departments and show up across our Search and Places data work, our Location and Navigation Intelligence work, and the Platform work that makes Mapbox usable by agents. You'll be hired into one specific team or product area, but you'll work across teams where your expertise meets the highest-priority AI problems. You should expect to move between teams and tech stacks as the work demands. At this level you own the technical design and delivery of a multi-component AI system, and you are accountable for the quality of what ships in your area. IN THIS ROLE, YOU WILL: - Define how the products you own should work, build a measurement framework for it, and build evaluation systems for non-deterministic behavior. Formulate hypotheses around the products we build and seek the signal needed to validate them. Define what a correct result is for a given input and state, determine whether to assemble datasets from real usage or hand-written cases, and gate changes on regression results. - Run continuous evaluation of the products we build, whether APIs, SDKs, data representations, or reference applications, from the position of the end user, whether developer, agent, or consumer. Assess the gaps such as misuse of parameters or integration anti-patterns, recommend the fixes, and make sure they land. - Own the MVP against an agreed north star technical design, and balance technical perfection against shipping useful increments. - Build data pipelines and the tooling around them: ingestion, conflation, entity resolution, quality checks, and the batch and streaming jobs that keep a large dataset current. - Track and pull external datasets, models, and benchmarks from published research and open-source releases. Evaluate what fits the problem and constraints , and decide when to adopt what exists versus build your own. - Design feedback loops so that using a product generates data that improves it. Instrument systems so failures arrive with enough context to reproduce, then turn the recurring ones into evaluation cases. - Design the boundary between a model and the tools it calls. Build or improve the model harness, decide what the model handles, what it delegates, and how to keep it working from the state it actually fetched. - Work to a latency and cost target per request: streaming, partial results, caching, model routing, prompt structure. - Build the internal harnesses and tools (CLI, MCP, and others) your team needs to iterate quickly, and share the parts that generalize with other teams. - Raise the bar on your team through code and design review, and bring other engineers up on eval practice. - Some of the technical questions in this area are still open. You will help answer them. - Participate in an on-call rotation to ensure our systems remain available to customers 24/7. Team members alternate as the on-call primary responder, which may require immediate response outside normal working hours, including weekends. WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE - Required Education/Certification: - Bachelors Degree in STEM discipline and 5+ years of software engineering experience, with production ownership of services, pipelines, or SDKs. - Technical Skills & Tools (Must-Haves): - 2+ years shipping LLM-backed features to real users, in systems that carried error budgets, on-call rotations, and customers who noticed regressions. - Data engineering depth: SQL, at least one distributed processing framework, and experience with pipelines where a wrong record mattered more than a slow one. - Fluency with tool calling and agent orchestration, including the failure modes: stale context, hallucinated arguments, silent partial success, unbounded loops. - Strong Python or TypeScript, and comfort reading code in whatever language the caller happens to be written in. - Core Competencies & Scope: - Direct experience or deep understanding of designing evaluations for non-deterministic systems. You can describe a dataset you built and the failure it caught. - Working knowledge of more than one agent harness, and opinions about where each of them is weak. - Experience diagnosing latency in a distributed request path. - Comfort with ambiguity, and the judgment to ship something narrow that works while the general solution is still unclear. NICE TO HAVE TRAITS FOR THIS ROLE - Geospatial data experience: routing, geocoding, POI or address data, OpenStreetMap, or conflation of overlapping sources. - Public API or SDK design experience, particularly for developers you never talk to. - Experience building against MCP or similar tool transports. - Experience running evals in CI, with a commercial harness or one you built. - Automotive, in-vehicle infotainment, CarPlay, or Android Auto experience. - Voice pipeline experience: streaming ASR, TTS, barge-in, endpointing, wake word. - Work under constrained compute, offline, or intermittent connectivity. - Experience operating a product through its first external integrations, where the customer finds the gaps before you do. EMPLOYMENT REQUIREMENTS - Employment Type: Full-time - Weekly Hours: 40 h per week - Location/Hybrid Policy: Remote (from any city in Germany) WHAT WE VALUE In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders: - We value high-performing creative individuals who dig into problems and opportunities. - We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. - We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. - We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.   HOW WE SUPPORT YOU - Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable. - Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits. - Family-First Support: Family care, maternity and paternity leave policies to support your growing family. - Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth - Balance & Brainpower: Mental health support for you and your dependents. - Rest & Recharge: Paid time away, company holidays, and generous absence policies. - Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO. By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-Remote

Location: Munich Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE The Field CTO role is one of Mistral's senior external technical voices; a role for someone who has earned genuine credibility in the AI field and can engage enterprise boards, CIOs, and CTOs as a peer. You will shape how strategic accounts think about their AI strategy, represent Mistral at major industry events, and publish thought leadership that reflects a real point of view on where AI is going. You will work closely with regional sales leadership across your territory and bring what you learn from executive conversations back into Mistral's product direction. This is an externally-facing, influence-driven role. The output is measured in relationships built, content published, and executive conversations that move. WHAT YOU WILL DO Executive engagement Run Mistral's Executive Briefing Center with your regional VP; a selective program for C-level stakeholders at strategic accounts. Build and sustain trusted-advisor relationships with CIOs, CTOs, CDOs, and VP Engineering across your territory. Thought leadership Publish regularly: articles, whitepapers, and analysis of where enterprise AI is heading. Brief Gartner and Forrester on Mistral's roadmap and market position. Track frontier research and bring it into customer conversations. Conference and event presence Represent Mistral at major industry events through keynotes, panels, and roundtables. Build a public presence that generates inbound interest from enterprise executives and the wider AI community. Market feedback Bring what you hear in executive conversations back into product direction. Patterns across accounts on governance requirements and deployment constraints should reach the people building the models. WHAT WE'RE LOOKING FOR - Demonstrable credibility in the AI field. A public track record in AI: published papers, articles, or talks that reflect a clear, defensible position. Your work should read as credible next to Mistral's technical brand. - A stated position on open-weight models and what they change for the enterprises adopting them. Your existing public positions should sit comfortable next to Mistral's. - You are fluent in European data sovereignty and on-premise deployment, at the level that holds up with a CTO or VP Engineering asking hard questions. - You are comfortable engaging C-level stakeholders across multiple verticals on technical architecture and business strategy, in the same conversation. - Cross-vertical fluency, you can credibly engage across financial services, manufacturing, defense, and energy without being a domain specialist in any one of them. - 10–25 years of experience in enterprise technology. You have held roles such as: Field CTO, Principal Architect, or VP Engineering at a major cloud or AI company, or a founder who built technical credibility and executive relationships through their own company. - Comfortable with 30-50% travel depending on your region. NICE TO HAVE - Existing network of CTO and CIO relationships at enterprise accounts in your region - Prior Field CTO or equivalent externally facing technical role at a major cloud or AI company - Fluent in multiple languages spoken across your region WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Remote, Canada; Remote, Poland; Remote, United Kingdom; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role We are looking for a Principal Engineer to help build GitLab Duo Agent Platform, the agentic orchestration layer that runs AI agents and flows across the entire software lifecycle. Principal Engineers at GitLab are recognized experts across multiple technology domains and represent the senior technical leadership within their organization. In this role you will set technical direction for a significant part of the Agent Platform, working across several teams to turn agentic capabilities into something engineering organizations can actually depend on: predictable, observable, governable, and fast enough to sit in the critical path of real development work. The Agent Platform is not a single service. It spans agent execution and orchestration, flow definition and event-driven triggering, the AI Catalog through which customers discover and manage agents, model routing and evaluation, and the governance surface that decides which agents may act where and under whose identity. It runs on GitLab.com, GitLab Dedicated, and Self-Managed installations, including deployments that use self-hosted models to meet compliance requirements. You will work on the parts of that system where the hard architectural questions live, and you will do it hands-on. This role reports into the VP of the AI Engineering organization and works closely with Engineering Managers, Staff Engineers, Product Management, Infrastructure and Security. What you'll do Define the technical direction for a significant area of Duo Agent Platform across several teams, and partner with Engineering Managers and Product to turn it into a roadmap with a six-month horizon. Build the orchestration layer that makes agents and flows reliable: session lifecycle, tool invocation, context assembly, concurrency, retries, timeouts, and failure modes that degrade gracefully instead of stalling a developer's workflow. Hands on work on driving topics throughout the whole organisation from POC level, architecture to full implementation. Participate in Incident Management on-call rotation, to help meet availability goals for GitLab.com. Strong product builder and ownership mentality. Understanding of product strategy, technical strategy, delivering customer value and iteration towards a successful product Write clear, opinionated design documents, architecture narratives, and decision records that let other teams make aligned decisions. Ensure the architecture holds across multi-tenant GitLab.com, Dedicated, and Self-Managed deployments, including self-hosted model configurations, and respects data governance boundaries in each. Use the platform on our own work, find where it falls short of what we claim, and feed that back through improvements into the product. Mentor Staff and Senior Engineers, and raise the bar for experimentation rigor and cross-team collaboration. Work across the whole platform on different projects, features and teams. This reaches across: Design the extensibility surface so customers can build custom agents and flows, connect their own tools and internal systems, and bring external agents such as Claude Code and Codex into GitLab workflows without weakening the platform's guarantees. Drive down the cost and latency of agentic requests, and work with Product on how model selection, routing, and credit consumption behave as usage grows. Define the evaluation practice for the platform: offline benchmarks and online experiments that measure task completion, correctness, tool-call accuracy, latency, and cost per task, and that catch regressions before customers do. Build the governance and safety surface with Security and Compliance: policy-driven controls over which agents and models may run where, permission and identity semantics that align to existing roles and group structure, human-in-the-loop checkpoints, traceability of every flow session, and audit that stands up to enterprise review. Complete Interview Training and participate in hiring for the department as a technical interviewer or panel member. Take part in on-call or operational support where your team’s ownership model requires it. What you'll bring 8+ years of software engineering experience, including 3+ years at Staff, Principal level or equivalent senior technical leadership. Hands-on production experience building on large language models: agent loops, tool calling, context management, retrieval, prompt and model evaluation. Experience shipping this to real users, not only prototyping it. Strong background in distributed systems, including service decomposition, fault tolerance, observability, and operational resilience under multi-tenant load. A track record of defining evaluation frameworks and using benchmark and experiment results to make architecture decisions, rather than shipping on intuition. Experience designing human-in-the-loop controls, safety guardrails, and responsible AI practices for systems that act on a customer's behalf. Ability to drive alignment across Engineering, Product, Infrastructure, and Security on problems that start out ambiguous. Experience mentoring senior engineers and shaping technical direction across multiple teams without direct authority. Comfort working in one or more of Ruby, Go, Python, or TypeScript, and willingness to work across the stack the platform spans. Excellent written and asynchronous communication, and the ability to work effectively in a fully remote, globally distributed organization. About the team The AI engineering organisation is building the product and infrastructure that make GitLab an effective environment for running agents across the software development lifecycle. We’re distributed across the world and partner with teams throughout GitLab to help the GitLab Duo Agent Platform become the backbone of GitLab's AI features. You will report directly to the VP of Engineering for AI and especially work together with all the teams, the engineering management and other principal engineers in the AI department. This is an opportunity to lead a consequential group as AI changes how software is built. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $250,000 — $325,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Bitmanager.ai — AI-стартап в категории conversational AI agents, создающий платформу для голосовых и текстовых AI-агентов в клиентских коммуникациях. Вакансии: AI Data Operations Lead, ML / LLM Engineer – AI Agents, Senior Voice Engineer / Ведущий войс-инженер.

Bitmanager.ai — AI-стартап в категории conversational AI agents, создающий платформу для голосовых и текстовых AI-агентов в клиентских коммуникациях. Вакансии: AI Data Operations Lead, ML / LLM Engineer – AI Agents, Senior Voice Engineer / Ведущий войс-инженер.

Требуется руководитель аналитики и мониторинга качества клиентского обслуживания. Требования: — опыт работы в сфере клиентского сервиса, колл-центра — аналитический склад ума — готовность быть "играющим лидером" — высшее образование Задачи: — проводить аудит обслуживания: прослушивать звонки и оценивать переписки — разрабатывать гайды по коммуникации, Tone of Voice и регламенты работы с клиентами — проводить тренинги и регулярные калибровочные сессии для обеспечения единых стандартов среди операторов и проверяющих специалистов — проводить мониторинг клиентского пути: анализировать данные взаимодействия на основе всех точек контакта (звонки, чаты, email) для выявления узких мест и корректировки алгоритмов — оценивать эффективность сотрудников, в том числе валидировать влияние автоматизации (чат-боты, CRM, IVR) на качество обслуживания — работать со смежными отделами для устранения системных причин, вызывающих недовольство клиентов — регулярно презентовать аналитику и предложения по улучшению сервиса

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Deployment Manager on the Beneficial Deployments team, you will guide customers from a signed contract into a live, governed, and adopted deployment so that customers achieve tangible impact rather than simply incremental improvement with Claude. You'll guide organizations from contract signature to production deployment across Claude for Enterprise, Claude Code, and our API products, fundamentally changing how they work and deliver on their missions. You'll be the technical hands that switch Claude on. Before any organization can drive adoption, before any champion can ship their first workflow, someone has to connect Claude to the customer's identity provider, get the right people provisioned into the right workspaces, and walk their CISO through how it all comes together. That's your work. You turn "we've signed the contract" into "our employees can log in, with the right access, under the right policies, the way our security team expects." This is a high-leverage role where you'll pioneer scalable activation methodologies that enable hundreds of nonprofit customers to unlock transformative use cases and realize measurable outcomes at unprecedented speed. You won't just follow playbooks. You'll design the frameworks and repeatable processes that can be deployed consistently across diverse customer environments, and you'll shape them into programs that reach customers we could never serve one at a time. You'll operate at the intersection of technical deployment, enablement, and program design. Some days you'll be in the weeds with a customer's IT team debugging a SAML assertion; other days you'll be stepping back to ask how the last ten deployments should change the next hundred. Your systems-thinking approach will directly shape how we activate customers, and your strategic management will ensure every customer achieves meaningful outcomes within their first 90 days. By identifying patterns across activations, you'll build replicable approaches to organizational change while maintaining the agility to customize solutions for each customer's unique transformation journey. Responsibilities: Own the complete activation journey from contract signature to production deployment, orchestrating cross-functional resources and customer teams to ensure rapid time-to-value across Claude for Enterprise, Claude Code, and API products. Deploy Claude inside customer environments. Configure and troubleshoot SSO (SAML), SCIM and JIT provisioning, MCP connectors, admin policy templates, and seat-assignment logic across Okta, Entra ID, Ping, and Google Workspace. Deliver informative transitions to Support for deeper issues that require investigation or engineering support. Act as a trusted advisor to customer CISOs and CTOs on governance and enterprise setup. Bring a clear point of view on best practices, help security and IT leadership make the design decisions that determine whether a deployment holds up over time Light up the capabilities that make Claude valuable. Enable and govern MCP connectors to the customer's systems, ensure Skills, Projects, and other capabilities are turned on and configured for their use cases, and work with their IT team on the approvals and OAuth consent this requires, so that day one feels ready Design and scale activation frameworks by identifying patterns across deployments and building templated playbooks that balance standardization with customization for breakthrough outcomes. Turn playbooks into programs. Package what works into repeatable, increasingly self-serve motions (deployment checklists, admin enablement sessions, onboarding cohorts, Claude-powered guidance) so that activation quality no longer depends on you being in the room. Drive organizational transformation by developing change management strategies, rollout plans, and Train-the-Trainer programs that build internal AI champions and catalyze adoption across customer organizations. Define and track success metrics across activation rate, time-to-value, customer satisfaction, and operational efficiency, using data to continuously optimize the motion. Channel customer insights back to Product, Support, and Security teams, serving as voice of the customer so that repeat deployment blockers get solved once. You may be a good fit if you have: 5+ years in customer-facing technical roles such as implementation management, technical account management, technical onboarding, solutions consulting, or customer success, with a track record of running multiple concurrent enterprise deployments with documented handoffs. Experience serving nonprofits or mission-driven organizations. You've worked with (or inside) them and you understand how they differ from commercial enterprises. Hands-on, sustained ownership of enterprise identity integration work. SAML, OIDC, SCIM v2, and JIT provisioning across at least two major identity providers (Okta, Entra ID, Ping, Google Workspace). You can debug a broken SAML assertion or a misconfigured SCIM attribute map without escalating, and you know when a Support handoff is the right call. Experience advising CISOs, CTOs, or IT leadership on enterprise governance and setup for a SaaS or AI platform, with an informed point of view on org topology, access models, RBAC, and OAuth. Working knowledge of security and compliance frameworks (SOC 2, ISO 27001, HIPAA, GDPR) sufficient to anticipate what a customer's security review will ask, and to know when to bring in our AI Security Specialist. You've designed, shipped, and measured programs that serve many customers at once: onboarding cohorts, enablement series, admin academies, lifecycle or engagement motions. You naturally ask "how might we scale this?", turn 1:1 moments into 1:many programs, and instrument what you build so you know what's working. Hands-on fluency with AI in your own workflow. You've prototyped, generated content, analyzed accounts, or replaced internal processes with LLMs, and you can talk concretely about what worked, what didn't, and what's next. You don't wait for AI tooling to arrive; you build it. Organizational change and enablement experience including developing rollout strategies, navigating stakeholder resistance, building internal champions, and designing programs that drive adoption at scale. Comfort building in ambiguity. This is a new role on the team, and what you build becomes the template. You'll thrive creating structure where none exists, adapting quickly as the business evolves, and learning continuously. Data-driven and metrics-oriented. Experience setting and tracking success metrics from day one, using data to optimize approaches, and demonstrating impact to diverse stakeholders. Logistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $200,000 — $265,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Задачи: – ведение проектов (в среднем 5+ проектов, около 15 единиц контента в месяц: посты, карусели, рилс, а также до 60 сторис); – разработка позиционирования и контент-концепций; – написание коммерческих предложений и структурирование идей под проекты; – генерация идей для контента и спецпроектов; – написание текстов (посты, рилс, сторис); – составление контент-планов и технических заданий; – для роли SMM-универсала: полное ведение проектов, базовая вёрстка и упаковка контента. Требования: – обязателен подтвержденный опыт работы в SMM или создании контента (студенты очных отделений не рассматриваются); – умение ясно, структурно и интересно выражать мысли; – сильная насмотренность в трендах, брендинге и Tone of Voice; – креативность и навык генерации идей под различные ниши; – практический опыт работы с AI-инструментами (ChatGPT, Midjourney, Claude); – ответственность, соблюдение дедлайнов и внимание к деталям; – наличие портфолио с кейсами и примерами работ. Условия: – доход в среднем от 60 000 до 120 000 руб. в месяц (зависит от объема и количества проектов); – ставка за проект: SMM-универсал — 22 000–30 000 руб., аккаунт-менеджер — 15 000–20 000 руб.; – удаленная работа, полная занятость (full-time); – постоянный поток проектов и стабильная загрузка; – внутренняя прокачка, обучение и профессиональный рост;

Location: Poland Workplace: Remote HI THERE!👋🏻 WE’RE TOOPLOOX 💎, A SOLVD INC. COMPANY We create AI-powered products and services that make a real difference. Our team of nearly 200 specialists - including a 40+ person R&D team with many PhDs - has pioneered AI solutions across industries from healthcare to e-commerce. We’ve published research in top-tier venues like NeurIPS and ICML, while delivering real-world applications that help our clients innovate and scale.   WHAT YOU WILL DO: - Collaborate with cross-functional teams to design and build AI Agentic solutions. - Contribute to defining technical requirements and implementing features across the software lifecycle - from proof of concept through implementation to evaluation and production. - Take ownership of assigned tasks and deliver high-quality, maintainable code. - Manage backend tasks while contributing to frontend development. - Stay informed about trends and advancements in AI and related fields, continuously learning and integrating new knowledge. - Employ a pragmatic, evaluation-driven approach to adopting innovative AI solutions.   EXPERIENCE AND SKILLS YOU NEED TO JOIN US: - Experience in full-stack development using mainly NodeJS (with TypeScript). - At least 1 year of experience in AI Engineering role. - Versatile in technology use, comfortable working across backend and frontend tasks. - Track record in staying current with AI and Agentic technologies, including best practices and architecture. - Openness to client collaboration, fostering clear communication and effective partnership. - Strong commitment to learning new technologies and swiftly adapting to new products and APIs. - Understanding of Retrieval-Augmented Generation (RAG) and its applications. - Familiarity with Multi-Agents concept, tools usage and MCP Servers. - Hands-on experience with LLM APIs/SDKs (e.g., OpenAI, Anthropic). - Knowledge of LLM orchestration and frameworks like Langchain or LlamaIndex, with practical implementation experience. - Understanding of prompt design principles and an ability to create effective prompts. - Experience configuring services on cloud platforms (e.g. AWS, Azure, GCP). - Basic experience with CI/CD pipelines and DevOps best practices. - Competence in REST API usage and efficient database integration. - Fluency in English language.   IT WOULD BE GREAT IF YOU ALSO HAVE: - Basic knowledge of machine learning principles. - Understanding Python source code. - Experience with React. - Experience with model fine-tuning and distillation. - Familiarity with LLM evaluation. - Experience with Model Context Protocol (MCP). - Experience with graph databases. - Familiarity with other programming languages and frameworks. - Familiarity with Voice Agents concepts and related frameworks e.g. Pipecat HOW WE WORK: At Tooploox 💎, you have the flexibility to choose your working hours ⏰ and location 📍. While we value remote work, we also believe in building relationships 🤝and invite you to join us in our Warsaw and Wrocław offices 🏢. Enjoy a relaxed atmosphere 🍃 and try some “home-made” pizza 🍕 from our office pizza oven. We love having pets 🐶 in the office, so feel free to bring yours along.😁 Join us and shape the future of AI while working the way you like!

Задачи: — Быть основным контактным лицом для стратегических корпоративных клиентов, строить многопоточечные отношения с разработчиками, продуктовыми командами и руководителями высшего звена — Выступать в роли технического эксперта в разговорах с клиентами, проверять архитектуру интеграций, устранять неполадки в реализации API и консультировать по лучшим практикам по всему портфелю продуктов Vonage (SMS, Voice, WhatsApp, RCS, Video, Verify и др.) — Проводить ежеквартальные бизнес-обзоры (QBR), выявлять риски для здоровья клиентов и сотрудничать с техническими экспертами, продуктовой и инженерной командами для решения сложных задач — Отвечать за рост доходов и прямой маржи по своему портфелю, точно прогнозировать и реализовывать стратегии удержания и расширения — Разрабатывать планы успеха, ориентированные на результаты, согласованные с бизнес-целями каждого клиента, обеспечивая измеримое принятие платформы и долгосрочную отдачу от инвестиций — Выявлять и развивать возможности для дополнительной продажи и перекрестных продаж, связывая кейсы клиентов с новыми или недостаточно используемыми возможностями, тесно сотрудничать с отделом продаж, используя данные об использовании, оценки здоровья и метрики вовлеченности — Сотрудничать с техническими менеджерами решений (TSM) в рамках модели pod для сложных решений и эскалаций, сохраняя полную ответственность за коммерческие результаты Требования: — Свободное владение английским и немецким/французским языками — Более 5 лет опыта в техническом управлении аккаунтами, успехе клиентов или аналогичной стратегической роли с сильной технической базой в API или продуктах для разработчиков — Глубокие практические знания CPaaS или API платформ: мессенджинг (SMS, WhatsApp Business Platform, RCS), Voice/VoIP, Video и решения для аутентификации/Verify — Твердое понимание REST API, вебхуков, SDK и паттернов интеграции ПО, умение читать документацию API и участвовать в техническом устранении неполадок вместе с клиентами — Подтвержденный опыт управления и развития сложных корпоративных аккаунтов с значительной ответственностью за ARR — Исключительные коммуникативные навыки, способность вести глубокие технические разговоры с разработчиками и инженерами, а также ясно объяснять эти концепции бизнес- и исполнительной аудитории — Ориентация на данные, умение использовать оценки здоровья клиентов, аналитику использования и метрики вовлеченности для выявления рисков и возможностей роста (Salesforce, Gainsight или эквивалент) — Способность ориентироваться в сложных многостейкхолдерных средах и достигать согласия по конкурирующим приоритетам Плюсы: — Прямой опыт работы в CPaaS провайдере (например, Vonage, Twilio, Sinch, Infobip, MessageBird) — Знакомство с платформами разговорного ИИ, чатботами или стратегиями омниканального взаимодействия — Знание протоколов VoIP, SIP или WebRTC — Степень бакалавра в области компьютерных наук, информационных технологий, инженерии или смежных областей Условия: — Возможность значительного влияния на стратегический опыт клиентов и рост бизнеса — Конкурентоспособная зарплата и возможности карьерного роста — Частная медицинская страховка (Adeslas) — Групповой пенсионный план (Generali) — Страхование жизни и от несчастных случаев (VidaCaixa) — Линия поддержки Ericsson Care — Дискреционное время отдыха (DTO)