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Location: London, England, United Kingdom Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Lead and own the Group Internal Audit function for Capital.com, providing independent, risk-based assurance across all regulated entities, business lines, and geographic markets. The Group Head of Internal Audit is responsible for setting the strategic direction of the audit function, designing and operating a hybrid audit framework, and providing the Group Board, Audit Committee, and senior leadership with timely, credible assurance on the adequacy and effectiveness of governance, risk management, and internal controls across the group. The role has an unconditional duty to escalate material control failures, significant audit findings, and regulatory concerns directly to the Group Audit Committee, independent of any instruction from executive management or any group function. The role operates at the intersection of group governance and local regulatory accountability, requiring both strategic thinking and deep knowledge of multi-jurisdictional financial services regulation. The postholder works in close coordination with the Global Head of Compliance and other key stakeholders to ensure alignment between audit and compliance risk assessments, while maintaining the independence required of an effective third-line function. Responsabilities Strategic Leadership Develop and own the multi-year internal audit strategy aligned to group growth plans, regulatory expectations across all six entities, and the evolving risk landscape of a digital CFD and trading business. Build and lead a high-performing, independent internal audit function capable of providing credible assurance across a complex, multi-jurisdictional group. Act as a trusted adviser to the Group Board, Audit Committee, and CEO on control environment quality, emerging risks, and regulatory developments with audit implications. Audit Planning and Delivery Develop, maintain, and execute the annual group audit plan, covering all entities, material business processes, technology infrastructure, regulated activities, and outsourced functions. Lead and oversee audit fieldwork and reporting across operations, trading systems, technology and cyber, AML/KYC, financial crime, market abuse surveillance, conduct risk, Consumer Duty (UK), product governance, third-party and outsourcing arrangements, model risk, and financial controls. Assess the adequacy and effectiveness of internal controls, identify control weaknesses and gaps, and provide actionable, proportionate recommendations. Ensure audit reports are clear, accurate, evidence-based, and issued within agreed timescales. Issue Management and Follow-Up Maintain a group-wide audit issue log, tracking the status of all open findings across entities, escalating overdue or high-risk items to the Audit Committee as appropriate. Challenge and validate management remediation responses and closure evidence to ensure issues are genuinely resolved rather than administratively closed. Regulatory and Governance Alignment Ensure the audit programme addresses the regulatory expectations of all relevant regulators: FCA (UK), CySEC (Cyprus), ASIC (Australia), SCB (Bahamas), SCA (UAE), and CNMV (Spain). Provide independent assurance on material business change programmes, new product launches, strategic outsourcing decisions, and regulatory change implementation across the group. Liaise constructively with external auditors and regulators, coordinating audit coverage where appropriate and providing regulators with access to audit documentation as required. Requirements Significant internal audit leadership experience within a multi-jurisdictional financial services group, broker, or investment firm — ideally including FCA-regulated and CySEC-regulated entities. Strong working knowledge of FCA requirements for investment firms (MIFIDPRU, SYSC, COBS, PROD, DISP, AML/CTF, Consumer Duty) and familiarity with CySEC, ASIC, and other regulatory frameworks relevant to Capital.com's operational footprint. Proven experience designing and operating a hybrid or co-sourced internal audit model at group level, including methodology ownership, panel governance, and quality assurance of specialist providers. Experience auditing trading platforms, CFD or derivative products, technology infrastructure, financial crime controls, AML/KYC processes, and outsourced services. Demonstrated ability to build and sustain productive relationships with Boards, Audit Committees, and senior management while maintaining audit independence. Track record of preparing clear, compelling assurance opinions and presenting findings at Board and Audit Committee level. Experience managing or developing an internal audit team across multiple locations or entities. Qualifications Professional audit qualification (CIA, ACCA, ACA, CISA, CPA or equivalent) — CIA strongly preferred. IIA membership or equivalent professional body membership. Strong knowledge of the IIA International Professional Practices Framework (IPPF) and its application in a multi-jurisdiction financial services context. Familiarity with UK SMCR and equivalent senior manager/controlled function regimes across relevant jurisdictions. What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Location: Japan; Tokyo We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Job Overview The Associate Manager, Supply Chain owns the end-to-end demand-to-delivery cycle for the market, bringing together demand planning/S&OP and logistics/order management into a single point of accountability. The role supports overall business revenue and profit delivery through rigorous management of demand signals across product and customer channels, and through efficient logistics, fulfilment and order management execution. The role partners Commercial leadership and works across multi-functional teams — Sales, Marketing, Finance, Logistics and Supply Planning — to assure alignment and sufficiency in the business plans to deliver anticipated demand, while ensuring smooth supply chain operations and best-in-class customer service. This requires balancing every aspect of the supply chain: managing inventory levels and cost-to-serve, minimizing shortages, and delivering a responsive supply chain through high demand forecast accuracy and OTIF delivery performance, in adherence with global process design and regional/market strategy. Location and Work Arrangement This role is based at our Tokyo, Japan office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays. What You'll Do ▪ Deliver the Demand Management process: generate a consensus forecast of phased demand at the appropriate planning level on a 12 to 18months horizon, owning enrichment of the forecast to create and publish a consensus. ▪ Execute monthly demand management cycles; co-pilot the commercial leader to drive the Demand Review (DMR) with commercial teams, gain approval of the recommended forecast, and define risks, opportunities and the actions commercial teams will take to drive or influence demand. ▪ Collaborate with statistical modellers on historical data cleansing to ensure data accuracy as a foundation for reliable statistical forecasts, recording all adjustments and assumptions (channel trends, seasonality, promotions). ▪ Analyze multiple variables to shape the demand forecast — shipment/sell-in, POS/sell-out, share, promotional plans, cannibalisation — and collaborate with Sales and Marketing on activity plans and promotional effectiveness. ▪ Own Demand Management KPIs (Mixed Error, Forecast Bias, FVA), leading forecast accuracy improvement plans through root cause analysis and action planning with demand planners, brand and sales teams. ▪ Ensure phased consensus forecast numbers are aligned with financial numbers and proactively communicate demand changes to the regional supply/demand planning organisation, working through service and inventory impacts. ▪ Formulate, execute and continuously optimise logistics strategy across warehousing, transportation and order fulfilment to ensure On-Time-In-Full (OTIF) delivery. ▪ Oversee day-to-day fulfilment and order management operations — order entry, verification and processing in SAP/ERP — to meet performance, cost-to-serve, warehouse accuracy and inventory turnover targets. ▪ Act as escalation point for customer and sales enquiries on order status, delivery schedules and product availability, partnering with the warehouse and 3PL network to ensure stock availability. ▪ Lead implementation and testing of new order management and logistics systems and process upgrades and maintain SOPs and business continuity/recovery plans. ▪ Build strong vendor and 3PL partnerships through performance evaluations, service-level negotiations and cost-efficiency initiatives. ▪ Partner with category planners to reconcile brand forecasts with regional plans and collaborate with the regional Demand Planning and Global Supply Chain/Logistics teams to deliver a seamless plan-to-delivery outcome. ▪ Support the market's business planning process in partnership with the local Leadership Team and contribute to product rationalisation and portfolio optimisation. ▪ Drive continuous improvement of daily, weekly and monthly routines within the cross-functional operational team (Marketing, Sales, Supply/Demand Planning, Logistics) to optimise end-to-end supply chain performance, service to customer and customer experience. ▪ Drive performance improvement through KPI management — Mixed Error, Forecast Bias, Demand Plan Stability, OTIF, cost-to-serve — challenging local teams and setting targets, supported with clear action plans. ▪ Ensure compliance with the global forecasting calendar, SOX controls, ISO standards and legal/regulatory requirements across order management and logistics operations. What You'll Bring ▪ Highly skilled in demand planning management and/or logistics/order management (5-7 years+), with strong business acumen and proven managerial skills. ▪ Highly skilled in working with Commercial and Sales teams, with strong business partnering, significant impact & influence. ▪ Experienced in international matrix environments; FMCG or similarly mature inventory-management industry preferred. ▪ Degree or equivalent in Supply Chain Management or related discipline; APICs desirable. ▪ Proficient with SAP/SAP B1 (B1/APO), SCM/ERP and WMS platforms, Logility (or equivalent forecasting tool), PowerBI and advanced Excel. ▪ Familiarity with 3PL operations across Asia is an advantage. ▪ Advanced understanding of demand planning and logistics best practices, including forecast periodicity, statistical models, warehousing, transportation and order fulfillment. ▪ Data Visualization: ability to present data and forecasting/logistics results clearly through visualizations using tools such as PowerBI. ▪ Reporting Skills: competence in generating insights in clear and concise reports. ▪ Collaboration: ability to work effectively in teams and communicate findings to non-technical stakeholders. ▪ Deep expertise in running the Demand Management process through an Integrated Business Planning framework driving S&OP. ▪ Deep understanding of internal and external drivers of demand volatility, forecast errors and bias, and logistics KPIs (fulfillment rates, cycle times, shipping costs). ▪ Ability to build and maintain forecasting models, operational dashboards, and translate large datasets into demand and logistics strategies. ▪ Excellent influencing, stakeholder engagement and interpersonal skills; business partnering at the core, with the ability to challenge senior stakeholders and hold tension in S&OP conversations to drive the right outcome. ▪ Sound commercial and financial acumen; can interpret and explain complex statistical information. ▪ Exceptional communication skills, verbal, written, and presentation. ▪ Good understanding of product, brand building, internal process and market/customer environment. ▪ Strong, fact-based decision-making; drives execution, initiates action and follows through to completion. ▪ Continuous improvement mindset – flexible, embraces change, uses various tools and techniques to solve problems. ▪ Thinks and operates in a global context. ▪ Team player and thinker in terms of solutions derived from sound analysis. ▪ Flexible, self-starter with a high degree of independence. ▪ Excellent ability to work and communicate in multi-functional, multi-geography teams with English as the common business language. Who We Are We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all. Hasbro About the Company – Hasbro Wizards of the Coast Who We Are – Wizards of the Coast Equal Opportunity Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. Accommodations If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process. Notice Regarding Hasbo’s use of AI in the Recruitment Process We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements. How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review. Human oversight: Talent Matching supports—but does not replace—human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions. Greenhouse has published the results of an independent bias audit of Talent Matching. View the Greenhouse Talent Matching audit results . Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Dubai, United Arab Emirates We are currently looking for a talented Nail Technician (Mani/Pedi) to join our beauty team. The ideal candidate will provide exceptional manicure and pedicure services, ensuring high standards of hygiene and customer satisfaction. Responsibilities: Perform professional manicures and pedicures, including nail shaping, cuticle care, polish application, and nail art. Maintain cleanliness and hygiene of tools and workstations. Consult with clients to understand their needs and recommend appropriate treatments. Keep up to date with latest nail trends and techniques. Ensure excellent customer service to build and maintain strong client relationships. Requirements Previous experience as a Nail Technician with strong skills in manicure and pedicure services. Knowledge of nail care products and latest industry trends. Attention to detail and good hand-eye coordination. Excellent communication skills and ability to work well in a team. Fluent in English; additional languages are an advantage. Professional appearance and customer-oriented attitude. Benefits Competitive salary Ongoing training and development. Modern and well-equipped work environment. Supportive and friendly team.

Location: Dubai, United Arab Emirates We are looking for a talented Hair Stylist to provide quality hair care and styling services to our clients. The ideal candidate will have a keen eye for hair trends and a passion for enhancing client appearance through expert haircuts, styling, and coloring. Responsibilities: Consult clients on their hair care needs and desired styles. Cut, style, and color hair according to client preferences. Recommend suitable hair treatments and products. Maintain a clean and hygienic workstation and tools. Stay updated with the latest hairstyles and trends. Ensure excellent customer service to build clientele loyalty. Requirements Proven experience as a professional Hair Stylist. Proficient in hair cutting, coloring, and styling techniques. Good communication and interpersonal skills. Ability to work efficiently in a team and independently. Strong attention to detail and creativity. Relevant certification or diploma in Cosmetology is preferred. Benefits Competitive salary Ongoing training and development. Modern and well-equipped work environment. Opportunities for career growth within the Salon.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Principal Engineer, Data & Machine Learning San Mateo, CA Why PlayStation Data & Intelligence PlayStation reaches more than 100+ million people. Behind those experiences is one of the largest consumer data estates in entertainment: tens of petabytes under management and trillions of telemetry events a year, powering personalization, experimentation, partner analytics and enterprise decisions across the company. We are in the middle of a multi-year shift in how that data creates value. Today intelligence often arrives after the moment has passed. Our goal is a connected intelligence layer where trusted context about players, content, partners and the business is built once, reused everywhere, activated at the point of decision, and improved by evidence about what happened next. That includes serving AI models and agents with the same governed meaning, quality and permissions we give to people. This role helps shape how that is built across PlayStation. The Role We are looking for a Senior Principal Engineer, Data & Machine Learning to serve as chief architect for our Data & Intelligence organization and as the senior technical authority for how SIE builds, reuses and activates trusted data and intelligence. This is one of SIE’s most senior individual-contributor roles. You will report directly to the Vice President of the organization, sit on the leadership team alongside the Sr. Directors who run our two delivery portfolios, chair our architecture review forum, and lead a community of Principal Engineers anchored to the major architectural seams. You will have no direct reports by design; your leverage comes from the architecture, the standards and the decisions the whole organization builds against. This is a hands-on role. You will author architectures and reference implementations, prototype uncertain approaches, review the designs and code that matter most, and step in directly when a technical problem puts an important outcome at risk. What You’ll Own You will set the architecture for, and drive reuse across, the initiatives that define the next three years of data and intelligence at PlayStation: A single, reusable understanding of the player. The context, lifecycle and lifetime-value intelligence that powers experiences and decisions across PlayStation, built once and reused rather than rebuilt per use case. Content and game understanding. Intelligence about titles, experiences and how players engage with them, connected through engagement and content graphs to improve discovery, personalization and new AI experiences. Creator and partner intelligence. Reusable title, launch and lifecycle intelligence available to partners at the point of decision, before launch, while live and after. Unified measurement. Experimentation, attribution and causal measurement so the company knows what changed an outcome, by how much, and what to do next. Activation. Real-time signals, activation data products and APIs that deliver trusted context into the systems that personalize and act. Semantic and conversational intelligence. A shared layer of business meaning and metrics that people, analytical tools and AI agents can query and trust. Enterprise decision data. Decision-grade finance and supply-chain data that accelerates transformation programs across SIE. Trusted foundations and golden paths. Data contracts, certification, lineage, unified events and standard publish-to-consume paths, with trust designed into the lifecycle; and launch data readiness so priority launches have their signals and measures from day one. What You’ll Do Translate our multi-year Data & Intelligence strategy into a coherent technical strategy and target architecture, with clear principles for trusted data products, ML systems, shared intelligence, evaluation, activation and lifecycle management. Chair the architecture review forum: set its charter and cadence, publish decisions, track adoption and hold the line on non-conforming designs. Own the boundary decisions between platform capabilities built for reuse and domain delivery, and keep them stable. Define and ratify the standards teams build against: data contracts, golden paths, model evaluation and experimentation, observability, reliability, cost and lifecycle management. Lead the technical direction of our hardest cross-organizational initiatives; author proposals, reference designs and prototypes that establish a credible path from concept to production. Work directly with engineering and data science teams to remove critical blockers, so that decisions become usable capabilities rather than architecture on paper. Partner with security, privacy, legal, governance and responsible-AI teams to embed controls throughout the data and ML lifecycle, including the responsible use of proprietary data, third-party and foundation models, and externally hosted AI services. Identify duplicative capabilities, drive rationalization and retirement, and improve interoperability across SIE’s data and ML landscape. Advise senior executives on major technical investments, tradeoffs, emerging capabilities and long-term risk; produce the written recommendations that drive annual planning. Connect technical investment to named consumers, decisions and measurable outcomes; define how we measure adoption, reuse, time-to-action, quality, reliability, safety and cost. Lead a community of Principal Engineers; mentor Principal, Staff and Senior engineers, architects, ML engineers and data scientists. Represent SIE’s data and machine learning direction in senior leadership forums, partner organizations and, where appropriate, the broader industry. What We’re Looking For 15+ years in software, data or machine learning engineering, including 9+ years leading the architecture and delivery of large-scale, complex systems. A track record of authoring architectures, standards or platforms that were adopted across multiple organizations and stayed in use. Experience taking data, ML or decisioning systems serving tens of millions of consumers into production and operating them at scale. Experience chairing, or being the deciding technical voice in, an architecture review forum spanning multiple engineering organizations. Deep expertise in at least two of: reusable data products, semantic and metadata layers and data contracts; ML platforms, lifecycle management, evaluation and decisioning; real-time signals, distributed inference and activation platforms; experimentation and causal measurement; generative AI, retrieval and agentic systems; responsible AI, privacy and technical governance. Strong command of distributed systems, cloud, data architecture, APIs, security, reliability, observability and performance engineering. Demonstrated ability to influence senior executives, engineering and product leaders, and cross-functional partners without direct authority. Outstanding written communication. This role leads through documents. Experience mentoring Staff, Principal or similarly senior technical professionals. Master’s degree in Computer Science, Machine Learning, Engineering or a related discipline, or equivalent experience. Nice to Have Data and ML applied in gaming, entertainment, media, digital commerce or another large-scale consumer ecosystem. Personalization, recommendations, customer intelligence, content intelligence, experimentation or predictive decisioning at scale. Shared data or ML platforms serving multiple products and organizational domains. Feature, vector, graph, semantic or knowledge platforms; AI gateways and LLMOps. Experience translating research or emerging technology into production capabilities. Contributions to the field through open source, patents, publications, standards or conference talks. Why You’ll Love This Role Set the technical direction for data and intelligence across PlayStation. Own the architecture behind experiences reaching more than 100 million people. Report directly to the VP and sit on the organization’s leadership team. Build once, reuse everywhere: the mandate is to end duplicated work, not add to it. Work with strong Principal and Staff engineers, data scientists and product leaders across the company. Stay hands-on at the most senior IC level. #LI-KS1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $304,200 — $456,200 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As a member of the Compute Strategy & Operations team, you will sit at the intersection of supply intelligence, demand forecasting, and cross-functional execution, turning a complex, fast-moving hardware market into a predictable, reliable foundation for our customers and internal engineering teams. This is not a purely analytical role. You will own the end-to-end capacity planning process: from translating customer commitments and growth forecasts into concrete supply requirements, to coordinating fulfillment across vendors, finance, and the infrastructure team, to building the systems that make all of this repeatable and scalable. When supply is constrained and tradeoffs are unavoidable, you are the person in the room who can model the options, make a clear recommendation, and drive alignment fast. You are a strong fit if you have operated at the intersection of strategy and execution before — someone who is equally comfortable building a capacity model in a spreadsheet and running a cross-functional war room when a customer deployment is at risk. EXAMPLE INITIATIVES - Demand-Supply Alignment Framework: Build and own the process that translates customer pipeline, signed commitments, and growth projections into a forward-looking GPU demand signal — so the team is never caught flat-footed when a customer scales faster than expected. - Constrained Allocation Playbook: Define the decision framework for how Baseten allocates scarce GPU supply across competing customers and regions, including escalation paths and tradeoff criteria for leadership. - Capacity War Room Ownership: Lead cross-functional response when a high-stakes capacity situation arises — coordinating across Sales, SRE, Finance, and Vendor relationships to resolve it with minimal customer disruption. - Strategic Briefings for Leadership: Produce clear, concise capacity health reports and scenario analyses for senior leadership, enabling confident decisions on customer commitments, vendor negotiations, and CapEx allocation. RESPONSIBILITIES - Own the capacity planning process end to end: intake, triage, prioritization, fulfillment tracking, and post-mortem learnings - Translate customer commitments, sales pipeline, and infrastructure growth targets into concrete GPU demand forecasts across regions, GPU types, and timelines - Partner with Finance to model capacity scenarios, evaluate new supply opportunities, and support CapEx decision-making - Work closely with the Capacity Acquisition team to align supply procurement with forward demand, flagging gaps and risks early - Coordinate cross-functionally across Sales, SRE, and Infrastructure teams to resolve capacity conflicts and ensure customer commitments are honored - Build and maintain the operational cadence that keeps capacity planning structured, visible, and free of ad-hoc Slack chaos - Develop reporting and dashboards that give leadership a real-time view of capacity health, utilization trends, and risk exposure - Identify recurring operational gaps in the capacity lifecycle and drive process improvements that reduce toil and improve reliability REQUIREMENTS - 5+ years of experience in strategy, operations, consulting, finance, or a similarly analytical and execution-oriented role - Demonstrated ability to own complex, cross-functional processes with multiple stakeholders and competing priorities - Strong quantitative and modeling skills — comfortable building demand forecasts, scenario analyses, and capacity models from scratch - Excellent communication skills, with a track record of distilling ambiguous situations into clear recommendations for senior leadership - High ownership mindset: you identify what is broken, build the fix, and follow through until it is working - Operates well under pressure and in ambiguous, fast-moving environments where the playbook does not yet exist NICE TO HAVE - Familiarity with GPU infrastructure, cloud platforms, or AI/ML ecosystem - Experience in a high-growth startup or Series B+ environment where operational processes were being built from scratch - Exposure to vendor or partner management, particularly in hardware, cloud, or infrastructure contexts BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Baseten's Compute org is in hyper growth. As it scales, the systems and workflows that keep supply and demand balanced across our GPU fleet need to get more sophisticated, and this role exists to make sure they do. Compute sits at the center of how Baseten allocates, forecasts, and manages the capacity that powers every customer inference request. The team that supports this work, C3, runs on a mix of internal tooling, manual processes, and systems that haven't fully kept pace with the scale of the problem. This role exists to close that gap. You'll design, build, and ship AI-powered workflows that give the Compute and C3 teams real leverage, automating the manual, repetitive, and error-prone parts of the capacity lifecycle so the team can focus on judgment calls that actually need a human. We want someone who can walk in, audit what exists today, identify what's missing or broken, and start shipping fast. You know when to reach for an existing internal tool and when to build something custom in Claude Code. You think two to three steps ahead about how the thing you build today fits into the broader capacity systems architecture tomorrow. And you bring a point of view on our stack, on what we should be building, and on where AI can do something existing tooling simply can't. RESPONSIBILITIES - Ship AI-powered workflows for Compute and C3: build the agents and automations that give capacity analysts, ops leads, and engineers real leverage, off-loading manual and repetitive work like data pipeline cleanup, migration troubleshooting, and capacity investigation. - Get insights in front of the team: turn fleet utilization, allocation, and demand-forecasting data into the dashboards, alerts, and recommendations that C3 and Compute leadership actually act on. A build isn't done until the team is using it. - Audit the stack and generate your own backlog: Compute runs on a mix of tooling with real overlap and real gaps. Walk in with a point of view, identify what's missing or broken, and prioritize without waiting to be handed a roadmap. - Ship team-productivity workflows fast: triage asks from Supply, Demand, and C3, find the low-hanging fruit, and build it. A good week looks like an ops lead asking for something Monday and having it live by Wednesday. - Know when to go custom: not everything belongs in a point-and-click tool. Spin up bespoke AI-powered solutions in Claude Code when the problem calls for it, and make that call with judgment, not default. - Think in systems, not solutions: every workflow you build has upstream and downstream implications across Supply, Demand, and Engineering. Anticipate them, design for them, and don't create technical debt someone else has to unwind six months later. - Integrate third-party APIs and internal systems to sync events and information across disparate tools: ensuring data flows reliably between C3, the CRM, and the systems Compute depends on every day. - Document what you build: if people can't find it, understand it, or trust it, it doesn't matter how well it works. REQUIREMENTS - 3+ years of experience in AI/automation engineering, workflow automation, or a technical operations role, ideally at a high-growth, AI-native infrastructure or B2B company - You've shipped production agents on Vercel. Build custom internal apps and agents on Vercel, with durable workflows and sandboxed execution, so what you ship runs reliably in production instead of as one-off scripts - Genuine fluency with AI coding assistants and agent tooling (Claude Code, Cursor, Codex, or similar) - Direct experience with a CRM or system-of-record platform (Salesforce or similar) - A track record of owning end-to-end AI and automation workflows - Proficiency with integration and automation platforms (n8n, Zapier, Make, Workato, or similar) and a fundamental understanding of APIs and webhooks - Experience in high-growth technology companies, ideally in infrastructure, cloud, or operations-heavy environments NICE TO HAVE - Familiarity with GPU infrastructure, capacity planning, or fleet management concepts - Comfort building reporting and alerting on a data warehouse (BigQuery, Databricks) and BI layer (Sigma, Hex) — not as a data engineer, but as a consumer and builder on top of the data layer - Experience building with agent platforms (Gumloop, n8n, Notion Agents, etc.) and/or agent frameworks (Vercel AI SDK, Claude Agent SDK, Mastra, etc.) - Experience with high-stakes, operationally complex environments where mistakes have real business impact - Challenging work and exposure to the operational core of a fast-scaling AI infrastructure company BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're seeking an experienced Social Escalations Manager to be a founding member of a new pillar of our Operations organization: Community & Executive Escalations. This role is the front line of how Anthropic protects its reputation when high-stakes user issues surface on public social platforms.You'll help stand up the function from scratch and operate it day-to-day.  You'll actively monitor brand and product conversations, triage emerging issues, and own social escalations end-to-end. During live escalations, you'll build real-time social reports that turn data into actionable recommendations to resolve issues quickly and reduce reputational risk. The ideal candidate pairs deep fluency in the social analytics landscape with calm judgment under pressure, sharp written communication, and a bias toward action. Key responsibilities Build the team's playbooks, escalation criteria, tooling solutions, and SOPs to successfully manage social escalations Actively monitor public social channels for brand mentions, surfacing potential escalations and triaging them against defined criteria Own social escalations end-to-end during your coverage hours Communicate crisply with internal stakeholders: brief executives on live situations, give Comms partners the facts they need, and keep incident channels useful and current Build social reports in real-time, using the data to drive actionable recommendations that quickly and effectively resolve live incidents and reduce reputational risk Write clear post-escalation reports that capture what happened, what we did, and what should change—so the next escalation is easier than the last Help iterate on the team's playbooks, response templates, escalation criteria, and SOPs based on what you learn running real cases Minimum qualifications 6+ years of experience in social analytics, escalations management, customer support, or a related front-line operations role—ideally at a consumer or developer platform Deep knowledge of the social landscape and hands-on experience using social listening tools (query writing, alert design, API pipelines, report building) Excellent judgment under pressure and have a strong instinct for how issues spread across public social platforms Sharp written communication—you can brief a senior leader in three sentences and document an incident so the next responder can pick it up cold Comfort coordinating across functions in real time and influencing partners without positional authority A pattern-detection mindset—you spot the second-order issue beneath the first-order complaint and surface it to the right people Comfort with ambiguity and a bias toward action; this team is brand new and you'll be helping define what good looks like as you operate Excitement about protecting Anthropic's reputation and relationships at a moment when public attention on AI has never been higher The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $210,000 — $260,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Ireland About the Job: As the Order Management Specialist, you will ensure that system inputs are complete and accurate, orders are processed in a timely manner, work with the Deal Desk and Internal Systems team to resolve issues, and ensure accounts are provisioned. You will have excellent attention to detail, solve problems, and ability to multi task. Responsibilities: Order & Opportunity Review Review opportunities in Salesforce to ensure completeness and accuracy prior to downstream processing into NetSuite, validating pricing, product/SKU alignment, contract terms, and required fields. Review Annual Recurring Revenue (ARR) on opportunities to confirm accuracy and alignment with contract terms and pricing before deals proceed through the order-to-cash cycle. Create and monitor indirect sales orders via AWS Marketplace. Work with AWS Support to resolve any offer issues or errors. Identify, troubleshoot, and resolve data discrepancies or missing information before orders progress through the order-to-cash cycle. Serve as a quality checkpoint between deal closure and financial system entry, minimizing rework and downstream billing errors. Provisioning & Deal Documentation Review and approve provisioning details to ensure customer setup aligns with the terms of the executed agreement. Partner with Sales, Customer Success, and Deal Management to confirm that all required documentation (order forms, amendments, approvals, contracts) is complete, accurate, and obtained prior to processing. Act as a point of escalation for missing or inconsistent deal documentation, coordinating resolution across stakeholders. Systems & CPQ Administration Work closely with the internal systems/IT team to ensure Salesforce CPQ configurations (pricing rules, product bundles, approval workflows) remain accurate and up to date. Support testing and validation of CPQ and Salesforce-to-NetSuite integration changes, flagging issues that could impact order accuracy or revenue processing. Contribute to continuous improvement of order-to-cash tools, workflows, and controls. Revenue Recognition & Compliance Apply a working understanding of ASC 606 principles when reviewing deal structures, contract terms, and provisioning to flag potential revenue recognition considerations. Support Finance/Accounting during month-end and quarter-end close by ensuring orders and documentation are audit-ready. Help maintain internal controls around deal review, approval, and order processing. Cross-Functional Partnership Act as a trusted liaison between Sales, Customer Success, Deal Management, Finance, and Systems teams to keep the order-to-cash process moving efficiently. Provide guidance and training to Sales and Customer Success on Salesforce, CPQ, and documentation requirements. Report on order accuracy, cycle times, and recurring issues, and recommend process improvements. Qualifications: Bachelor's degree in Business, Finance, Accounting, or related field, or equivalent practical experience. 4+ years of experience in Order to Cash, Deal Desk, Sales Operations, Revenue Operations, or a related finance/systems role, ideally in a B2B SaaS environment. Hands-on experience with Salesforce and Salesforce CPQ (or other CPQ systems); experience with NetSuite and AWS Marketplace strongly preferred Working understanding of ASC 606 revenue recognition principles as they apply to SaaS/subscription contracts. Strong attention to detail and comfort working with high volumes of orders, especially during month-end/quarter-end close. Excellent cross-functional communication skills, with proven ability to partner effectively with Sales, Customer Success, Deal Management, Finance, and IT/Systems teams. Analytical mindset with strong Excel skills; experience with reporting/dashboard tools (e.g., Tableau) a plus. Ability to work independently, prioritize competing requests, and manage ambiguity in a fast-paced environment. Nice to Have Experience supporting Salesforce-to-NetSuite integrations or similar CRM-to-ERP data flows. Familiarity with contract lifecycle management (CLM) tools (e.g., Ironclad, DocuSign CLM). Prior experience contributing to systems testing, UAT, or process documentation for order management tools. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Mexico City AI Automation Analyst We're automating processes across the company using AI. AI is a powerful tool, but unlocking its full potential requires good data and well-structured business requirements. We're looking for someone who's ready to dive deep into the business context of different teams and help them drive AI-powered automation. Challenges that await you: Business Requirements & Discovery Gather and structure business requirements from different teams Translate business problems into clear, AI-ready specifications Build a deep understanding of each team's processes and pain points Prompting & Instructions Write and iterate on prompts for AI-driven workflows Write clear, unambiguous instructions for data labellers/annotators Continuously refine prompts and instructions based on output quality Analytics Build analytics to track automation performance and quality Identify patterns, gaps, and opportunities for further automation Turn findings into clear recommendations for the business What makes you a great fit: 0–3 years of experience — recent graduates are welcome to apply Strong mathematical/analytical background with a solid understanding of statistics Python and SQL knowledge is a plus English level B2 Genuine curiosity and willingness to learn and deeply understand business context

Location: Atlanta Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. At Checkout.com http://Checkout.com, we build the global payment infrastructure that empowers the world’s most innovative businesses to thrive. We are looking for an exceptional Underwriter to join our Atlanta team and play a pivotal role in our growth. In this role, you won’t just be ticking boxes—you will be a strategic partner. You will dive deep into complex enterprise business models, evaluate credit exposure, and balance risk with commercial opportunity. Operating at the intersection of Risk, Sales, and Legal, you will get unique, cross-functional exposure while working directly with some of our highest-value merchants. HOW YOU’LL MAKE AN IMPACT - Deconstruct Complex Business Models: Analyze enterprise-scale applications and apply creative evaluation techniques to unlock high-value, complex deals while adhering to internal risk guidelines. - Navigate High-Stakes Verticals: Confidently underwrite merchants in high-risk lines of business, including travel, ticketing, securities, and gaming. - Quantify & Mitigate Risk: Calculate credit exposure dynamically, tailoring your approach to the specific nuances of each merchant. - Drive Financial Diligence: Dissect P&Ls, balance sheets, and cash flow statements, applying a deep understanding of accounting principles to assess financial health. - Advise & Influence: Synthesize complex micro and macro risks into clear, balanced recommendations. You will present these insights directly to Senior Management, the Credit Risk Committee, and our partner banks. - Be the Face of Underwriting: Join forces with Sales and Account Management on customer calls, acting as a trusted advisor to our clients. - Enable Next-Gen Payouts: Assess and process applications for our innovative Pay to Card and Pay to Bank solutions. WHAT WE’RE LOOKING FOR - Proven Expertise: 4+ years of experience in merchant underwriting or a closely related financial analysis role. - Financial Acumen: Expert-level ability to assess diverse business models, analyze financial statements, and identify credit risk exposure. - A "Customer First" Mindset: Excellent communication skills with a knack for delivering creative, commercial solutions without compromising risk standards. - Collaborative Drive: A true champion of our "One Team" culture who builds bridges across cross-functional departments. - Decisive Execution: Strong escalation management skills—you act with urgency, take ownership, and resolve roadblocks effectively. - An Innovator's Spirit: A passion for operational excellence and a desire to actively contribute to broader departmental projects and process improvements. - Bonus Points: Familiarity with Customer Due Diligence, KYC, and KYB protocols is a strong plus. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Bucharest, Romania Workplace: hybrid Driving Revenue Growth & Strategic Client Expansion As a Client Partner, you will play a key role in driving commercial growth and expanding Aleph’s footprint in Romania, directly contributing to revenue generation, portfolio expansion, and long-term strategic client partnerships. This is a revenue-driven, commercially focused role responsible for owning a book of business, identifying new growth opportunities, and positioning Aleph as a strategic partner within the digital advertising ecosystem. About Aleph Aleph is a global leader in digital advertising and fintech, operating across 130+ high-growth markets. We provide the bridge between 55+ of the world’s leading digital platforms and local businesses, combining global scale with deep local execution. With 90+ offices worldwide, we empower our sales teams to drive growth through exclusive partnerships and localized expertise. ✨ Why Build Your Career at Aleph At Aleph, your work has real impact. You’ll join a fast-growing, innovative, and collaborative team that encourages initiative, creativity, and ownership. Here’s what makes Aleph unique: 🌍 Global exposure – collaborate with colleagues and clients across multiple countries. 💡 Creative culture – bring bold ideas, test new approaches, and shape strategies. 📈 Career growth – move across teams, take on new responsibilities, and expand your expertise. 🏢 Flexible work culture – we offer flexibility to balance focus and collaboration. 🎁 Well-being & growth – enjoy a benefits package designed to support your personal development and overall quality of life 🎯 What You’ll Do: Revenue Growth & Portfolio Expansion Sell digital Advertising solutions to both new and existing advertisers Proactively generate new leads, build a robust sales pipeline, and maintain accurate CRM records of all sales activities Consistently achieve sales targets while delivering a high-quality customer sales experience. Accurately forecast weekly, monthly, and annual revenue performance. Strategic Client Leadership Build and maintain a strong network of contacts across key verticals through industry events, outreach, and market engagement. Engage regularly with new and existing clients to understand campaign objectives, KPIs, and future marketing plans. Recommend tailored solutions from the product portfolio to help clients achieve their business and marketing goals. Lead onboarding processes for new clients, including guiding them through legal and compliance requirements. Market & Cross-Functional Impact Stay up to date with market trends and competitor activity to identify new business opportunities Introduce Aleph to new prospects and expand presence across target industries Collaborate closely with Client Solutions Managers (Account Managers) to ensure smooth campaign launches and execution Provide timely, actionable feedback to clients to optimize performance and strengthen relationships 🛠 What You Bring : 3+ years of Digital advertising experience, either in Business development, Account management or Ad Sales experience Comprehension of the local advertising ecosystem, including a comprehensive understanding of key players and stakeholders within the industry Strong commercial skills (responsible for direct revenue) Direct experience in paid search advertising, performance advertising and e-commerce You can work independently and set your own workflows to achieve sales targets You're fluent in Romanian and English. 🎯 How Success Looks As a Client Partner at Aleph, success means driving real business results for clients while making a measurable impact on the team and the company. You’ll know you’re thriving when: Clients trust you as a strategic partner, seeing tangible growth and measurable improvements in their campaigns and overall performance. You consistently hit or exceed your individual revenue and performance targets while contributing to the team’s collective goals. You identify opportunities for expansion, optimizing strategies and processes to deliver smarter, more efficient campaigns. You actively bring in new clients and business opportunities, closing deals that fuel both client growth and Aleph’s market expansion You actively collaborate, share knowledge, and bring innovative ideas that improve outcomes for clients and the team alike. 🚀 Ready to Make an Impact? If you’re excited to grow client relationships, drive business results, and shape the future of digital advertising, Aleph is the place to make it happen. Apply today and become part of a team that’s transforming client success locally and globally.  In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is RON 114,240. In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.   #ALEPH

Workplace: remote Location : Quantori is an international team: we have colleagues who work not only from office but also remotely from all over the world. Responsibilities : 1. Technical and Database Assessment Review Data In-Licensing requirements, workflow maps, data flows, data lineage, entitlement rules, and dependency records. Assess relational database platforms, schemas, connectivity methods, interfaces, drivers, service identities, query patterns, and downstream consumption. Identify where licensed data is stored, transformed, replicated, extracted, cached, archived, or backed up. Assess current database security capabilities and identify gaps, constraints, risks, and prerequisites. 2. Data-Level Authentication and Identity Integration Assess authentication for named users, service identities, workloads, and analytical tools accessing databases. Evaluate OAuth/OIDC or other identity- and token-based authentication directly to the database where supported by the selected technology. Design integration between enterprise identities, security groups, project groups, database principals, roles, and policy engines. Reduce reliance on shared or long-lived credentials where feasible and define secure credential or token handling for unavoidable exceptions. Align with tools currently available and identify gaps if any, 3. Fine-Grained Authorization and Data Firewalling Design database-level controls that restrict access to explicitly authorized users, groups, services, projects, or licensing populations. Design and implement row-level security, column-level security, dynamic masking, views, policy-based filtering, or equivalent controls as appropriate. Define isolation patterns for different licensed datasets and agreements while preserving permitted platform use for other users. Ensure controls are consistently enforced as close to the data layer as technically feasible and are not solely dependent on application logic. 4. Auditing, Monitoring, and Traceability Design database auditing to capture who accessed data, what was accessed, when access occurred, and which identity or service was used. Define logging for queries, exports, failed access attempts, permission changes, and privileged activity where supported and required. Integrate audit telemetry with appropriate monitoring and reporting capabilities and define retention and evidence requirements. Validate that audit records are searchable, attributable, protected from inappropriate modification, and useful for investigation. 5. Data Lifecycle, Revocation, and Deletion Design controls for access revocation when users change roles, leave a project, or when licensing rights expire. Design methods to identify and remove licensed data from primary stores and relevant downstream copies, extracts, caches, or derived stores. Address deletion implications for referential integrity, backups, archives, replication, recovery processes, and downstream consumers. Define validation, exception handling, and evidence mechanisms to demonstrate that required deletion activities were completed. 6. Solution Architecture and Engineering Translate requirements into current-state and target-state architectures, technical specifications, security patterns, and implementation plans. Compare solution options and document trade-offs across security, feasibility, performance, scalability, operability, cost, and technology constraints. Define database connectivity, policy-enforcement, identity, audit, monitoring, lifecycle, and integration components. Collaborate with database, IAM, security architecture, infrastructure, application, data platform, governance, and scientific teams. 7. POC Design and Execution Select suitable relational database and workflow candidates that represent Data In-Licensing scenarios and material technical risks. Define POC architecture, test data, test identities, success criteria, negative tests, performance considerations, and rollback approach. Implement and validate identity-based authentication, fine-grained authorization, data firewalling, auditing, access revocation, and deletion scenarios. Document outcomes, limitations, operational considerations, reusable patterns, and recommendations for broader adoption. What we expect : Expected Deliverables Technical assessment of databases, integrations, identities, and data flows Current-state database security and capability assessment Target-state data security architecture and detailed technical design Database authentication and identity-integration design Row-level, column-level, masking, and policy-enforcement design Data firewalling and licensed-dataset isolation pattern Audit, monitoring, traceability, and reporting design Access revocation, retention, lifecycle, and deletion design Solution options, feasibility, gap, dependency, and risk assessment POC architecture, implementation, test results, and recommendations Reusable implementation patterns and operational handover documentation Required Technical Skills and Experience Strong hands-on experience with relational databases, SQL, database architecture, schemas, roles, privileges, and access paths. Practical experience implementing database-level authorization, including row-level and column-level controls or equivalent fine-grained mechanisms. Strong knowledge of database authentication, IAM, OAuth 2.0, OIDC, tokens, service identities, workload identities, and secrets management. Experience designing secure database connectivity and integrations for applications, analytical tools, APIs, ETL/ELT, and data pipelines. Experience with database auditing, query/activity monitoring, centralized logging, alerting, and investigation support. Understanding of data lineage, lifecycle, retention, revocation, deletion, backup, archive, and recovery implications. Ability to evaluate heterogeneous database technologies and design platform-appropriate controls. Strong architecture, engineering, troubleshooting, documentation, and stakeholder-collaboration skills. Nice to have : Experience with enterprise data platforms, cloud or hybrid databases, data catalogs, access governance, and policy-enforcement technologies. Experience in pharmaceutical research, scientific data, intellectual property protection, data licensing, or another regulated environment. Experience designing and executing security POCs and converting validated patterns into production-ready designs. Knowledge of privacy, contractual-use restrictions, segregation, and evidence requirements affecting licensed data. We offer : Competitive compensation Remote work Flexible working hours Continuous education, mentoring, and professional development programs A team with an excellent tech expertise

Location: United Kingdom (Hybrid); United Kingdom (Remote); United States Workplace: Hybrid Most money apps talk at you. Cleo talks back ✨ We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance. The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money. We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in. Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥 MEET THE TEAM 👥 Hello 👋 I'm Kyle, VP Finance at Cleo. Im excited to be growing our Finance team as Cleo enters its next stage of scaling. Finance at Cleo is about much more than reporting the numbers. We help the business understand its economics, make better decisions, allocate capital, and build the financial infrastructure needed to scale. Today, our team of ~25 spans Controllership, Financial Operations, Treasury, FP&A, Strategic Finance, Capital Markets, and Investor Relations, supported by a dedicated Data Science team working across all areas. We work closely with teams across Cleo, and we expect our people to understand the business, take real ownership, and master their craft. It’s an exciting time to join: the company is growing quickly, the problems are getting more interesting, and there is a huge amount still to build. About the Role ✍️ We are currently hiring a Head of Treasury (L5) reporting to the VP of Finance. As Cleo has scaled, so has the complexity of cash moving through the business - you'll bring together liquidity management, cash forecasting, banking infrastructure, funding operations and FX strategy into a single, scalable treasury function built for a fast-growing consumer lending platform operating across multiple facilities and geographies. Key responsibilities for this role include: - Own Cleo's group-wide liquidity strategy, building short, medium and long-term cash forecasts across entities, currencies and funding sources, and translating them into recommendations on capital allocation and funding needs - Own daily cash positioning and treasury operations supporting Cleo's lending facilities - drawdowns, repayments, settlements and collateral movements - partnering closely with Capital Markets to ensure facilities run efficiently - Strengthen cash controls, reconciliations and audit readiness with Core Finance and Finance Operations, and establish treasury policies and governance that support scale and public-company readiness - Define the roadmap for treasury systems, data and automation, reducing reliance on manual processes, and build clear reporting and dashboards across liquidity, funding capacity and facility utilisation - Establish operating rhythms across FP&A, Accounting, Capital Markets, Engineering and Operations so cash movements and forecasts are coordinated, transparent and auditable - Own Cleo's FX strategy - identify and manage currency exposure across a multi-currency, multi-geography business, and run and improve the hedging programme, from setting risk policy to executing hedges and reporting exposure to leadership - Scope and hire your first Treasury Operations team member, then grow the function as the business does What We're Looking For 🕵️ - You've built treasury before - stood up or materially transformed a treasury function, not just run one that already existed, in fintech, consumer lending, financial services, or another highly regulated environment - Consumer-lending fluency, with an understanding of warehouse facilities, borrowing bases, receivables financing, settlement flows and bank partnerships, comfortable supporting multiple concurrent facilities alongside a Capital Markets team - Hands-on and strategic - you enjoy building from first principles (operating model, controls, systems) and are equally comfortable approving a wire or designing the policy that governs it - Forecasting and analytical rigour, having built models and frameworks that leadership actually makes decisions on - Cross-functional influence, able to bring Finance, Accounting, Capital Markets, Engineering, Product and Operations along with you and explain complex treasury concepts to an exec audience - Bias to action, zero ego - this role exists because complexity is outrunning capacity, and you'll ship a better setup quickly WHAT WE OFFER We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements. For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈 WHAT MATTERS Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits. We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know. We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!

Location: Remote - Ireland Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We are looking for an experienced Ads Policy Lead who has significant subject matter expertise, strong policy development capabilities, and thrives in dynamic environments. This is a senior individual contributor role, with no people management responsibilities, reporting to our Head of Ads Policy. This hire will be primarily responsible for driving the research and development of large-scale policies that impact Reddit's global advertising platform. This critical new role will partner with colleagues and leaders across Legal, Sales, Operations,Product, Trust & Safety Policy and other departments to tackle cutting edge challenges, enable responsible business opportunities, and work on other high impact advertising policy projects that help Reddit continue to scale its business across the world. What You’ll Do: Drive the development, drafting, and maintenance of strategic advertising policies across Reddit's ads products acting as subject matter expert in the EMEA region Draft risk assessments and strategic policy recommendations for senior cross-functional leaders and executive stakeholders, representing the Ads Policy perspective with clarity and confidence. Act as a role model of Reddit’s Company Values, assisting teammates and providing guidance as a senior peer leader Serve as the decision-maker on highly complex, grey-area ads policy escalations, delivering definitive, risk-balanced rulings on high-impact issues Qualifications: 7+ years of experience in compliance, standards, or policy development and implementation, with significant experience in tech, digital platforms, advertising, Trust and Safety, or a related policy function Proven track record of taking complete, reliable ownership of complex policy projects, demonstrating a strong ability to personally research, draft, implement, and maintain policies autonomously in fast-paced environments Deep subject matter expertise in advertising or content policy on an international scale, with a proven track record of working with global teams and advising stakeholders across multiple jurisdictions Excellent written and verbal communication skills, with the ability to translate complex policy/regulatory matters into simple business terms Exceptional ability to synthesize complex, ambiguous problems into structured decision documents that clearly lay out risks, trade-offs, and proposed solutions. Nice to Have: Direct experience working on advertising policies within a major tech platform Familiarity with leveraging AI tools to streamline workflows, enable automated and tailored assistance for partners and clients, and help scale processes with limited resources. Benefits: Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Private Medical, Dental, and Vision Benefits Personal Retirement Savings Account with matching contribution Cycle to Work and Tax Saver schemes Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Remote - United Kingdom Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We are looking for an experienced Ads Policy Lead who has significant subject matter expertise, strong policy development capabilities, and thrives in dynamic environments. This is a senior individual contributor role, with no people management responsibilities, reporting to our Head of Ads Policy. This hire will be primarily responsible for driving the research and development of large-scale policies that impact Reddit's global advertising platform. This critical new role will partner with colleagues and leaders across Legal, Sales, Operations,Product, Trust & Safety Policy and other departments to tackle cutting edge challenges, enable responsible business opportunities, and work on other high impact advertising policy projects that help Reddit continue to scale its business across the world. What You’ll Do: Drive the development, drafting, and maintenance of strategic advertising policies across Reddit's ads products acting as subject matter expert in the EMEA region Draft risk assessments and strategic policy recommendations for senior cross-functional leaders and executive stakeholders, representing the Ads Policy perspective with clarity and confidence. Act as a role model of Reddit’s Company Values, assisting teammates and providing guidance as a senior peer leader Serve as the decision-maker on highly complex, grey-area ads policy escalations, delivering definitive, risk-balanced rulings on high-impact issues Qualifications: 7+ years of experience in compliance, standards, or policy development and implementation, with significant experience in tech, digital platforms, advertising, Trust and Safety, or a related policy function Proven track record of taking complete, reliable ownership of complex policy projects, demonstrating a strong ability to personally research, draft, implement, and maintain policies autonomously in fast-paced environments Deep subject matter expertise in advertising or content policy on an international scale, with a proven track record of working with global teams and advising stakeholders across multiple jurisdictions Excellent written and verbal communication skills, with the ability to translate complex policy/regulatory matters into simple business terms Exceptional ability to synthesize complex, ambiguous problems into structured decision documents that clearly lay out risks, trade-offs, and proposed solutions. Nice to Have: Direct experience working on advertising policies within a major tech platform Familiarity with leveraging AI tools to streamline workflows, enable automated and tailored assistance for partners and clients, and help scale processes with limited resources. Benefits: Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Group Personal Pension Scheme with Employer match Private Medical and Dental Scheme Income Replacement Programs Bike to Work scheme Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Remote - The Netherlands Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We are looking for an experienced Ads Policy Lead who has significant subject matter expertise, strong policy development capabilities, and thrives in dynamic environments. This is a senior individual contributor role, with no people management responsibilities, reporting to our Head of Ads Policy. This hire will be primarily responsible for driving the research and development of large-scale policies that impact Reddit's global advertising platform. This critical new role will partner with colleagues and leaders across Legal, Sales, Operations,Product, Trust & Safety Policy and other departments to tackle cutting edge challenges, enable responsible business opportunities, and work on other high impact advertising policy projects that help Reddit continue to scale its business across the world. What You’ll Do: Drive the development, drafting, and maintenance of strategic advertising policies across Reddit's ads products acting as subject matter expert in the EMEA region Draft risk assessments and strategic policy recommendations for senior cross-functional leaders and executive stakeholders, representing the Ads Policy perspective with clarity and confidence. Act as a role model of Reddit’s Company Values, assisting teammates and providing guidance as a senior peer leader Serve as the decision-maker on highly complex, grey-area ads policy escalations, delivering definitive, risk-balanced rulings on high-impact issues Qualifications: 7+ years of experience in compliance, standards, or policy development and implementation, with significant experience in tech, digital platforms, advertising, Trust and Safety, or a related policy function Proven track record of taking complete, reliable ownership of complex policy projects, demonstrating a strong ability to personally research, draft, implement, and maintain policies autonomously in fast-paced environments Deep subject matter expertise in advertising or content policy on an international scale, with a proven track record of working with global teams and advising stakeholders across multiple jurisdictions Excellent written and verbal communication skills, with the ability to translate complex policy/regulatory matters into simple business terms Exceptional ability to synthesize complex, ambiguous problems into structured decision documents that clearly lay out risks, trade-offs, and proposed solutions. Nice to Have: Direct experience working on advertising policies within a major tech platform Familiarity with leveraging AI tools to streamline workflows, enable automated and tailored assistance for partners and clients, and help scale processes with limited resources. Benefits: Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Private Pension plan with Employer-matching 100% employer-sponsored group medical plan Income Replacement Programs Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

About the Role As a Customer Success Manager at Abnormal AI, you will serve as the primary liaison between customers and internal teams, focusing on successful onboarding, adoption, and ongoing value delivery. You will build and nurture strong customer relationships, align on business goals, and drive measurable outcomes through best practice adoption and strategic planning. You will proactively identify opportunities and risks to help customers maximize their investment and contribute valuable feedback for product improvements. Your role involves collaboration with cross-functional teams and maintaining customer satisfaction and retention. Who you are - Skilled at building trust and maintaining relationships with stakeholders at various organizational levels, including executives - Action-oriented, analytical, and collaborative in approach to customer success and issue resolution - Dedicated to delivering measurable customer value and ensuring satisfaction throughout the customer lifecycle - Strong verbal and written communication skills, comfortable handling both strategic discussions and technical conversations - Solid technical understanding of SaaS products, including internet technologies, networking, and email security solutions - Proven track record of driving product adoption and supporting long-term customer growth What you will do - Act as the main point of contact for assigned customers, developing strategic relationships and guiding platform adoption and success planning - Deliver regular business reviews (QBRs/EBRs), clearly communicating ROI and aligning on success metrics to support retention and expansion - Understand customers’ industries, goals, and challenges to provide tailored recommendations and align internal and external stakeholders on success objectives - Promote awareness and usage of key platform features, provide ongoing education, and identify opportunities for expanded adoption - Proactively monitor customer health, manage escalations, and collaborate with Product, Engineering, Support, and Sales teams to resolve issues and share actionable insights - Maintain expert knowledge of the product roadmap and communicate relevant updates and enhancements to customers - Coordinate with internal teams to develop and execute customer success plans, addressing risks before they impact engagement or satisfaction Must Haves - 5+ years of experience in enterprise SaaS, with at least 3+ years in Customer Success, TAM, or support roles - Proven ability to manage large customer portfolios and develop long-term relationships, including at the executive level - Excellent communication, presentation, and organizational skills, capable of managing both strategic and technical conversations effectively - Strong problem-solving skills and experience resolving escalations while maintaining a positive customer experience - Proficiency with CRM and case management tools such as Salesforce and Jira - Technical proficiency related to internet technologies, networking, and email security products - Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience