Location: Dominican Republic
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Colombia
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Chile
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Mexico
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Ukraine
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Armenia
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Mexico
Job Description
Role Purpose:
We are looking for a Clinical Research Support professional to assist with study start-ups, contracts
and budgets, patient visit coordination, and ensuring a positive patient experience throughout study participation.
This position will provide additional support to the Site Manager, by assisting with day-to-day clinical research tasks remotely. The goal of the role is to provide reliable and efficient administrative and research support, help complete tasks more quickly, improve turnaround times, and streamline the overall workflow of the research site.
Key Responsibilities:
• Patient visit coordination and scheduling
• IRB submissions and related regulatory documentation (electronic source)
• Vendor and facility coordination
• Budget negotiation and follow-up
• Contract coordination and tracking
• ICF (Informed Consent Form) documentation and management
• Study start-up support
• Maintaining and organizing study documentation
• Following up on outstanding tasks and ensuring items are completed on time
Required Skills / Experience:
The role requires a strong understanding of clinical research workflows and processes, including IRB submissions, informed consent forms (ICFs), paper source documentation, budgets, and contracts. The selected candidate will also support the site as it transitions to an eSource system, which is expected to take place within the next three months. Our site currently uses Google Workspace (G Suite) and Microsoft Tools for its day-to-day operations, so familiarity with these tools is preferred.
Non-Negotiables (Hard Requirements):
• Diligent, detail-oriented, and consistent in following through on assigned tasks.
• VA should have a solid understanding of clinical research processes and be able to work independently
while ensuring tasks are completed accurately and on time.
• Strong accountability, organization, and proactive communication are essential
Tools / Systems & Compliance:
Google Workspace (G Suite)
Microsoft Tools
Preferably Spanish speaking candidates
Location: Dominican Republic
Job Description
Role Purpose:
We are looking for a Clinical Research Support professional to assist with study start-ups, contracts
and budgets, patient visit coordination, and ensuring a positive patient experience throughout study participation.
This position will provide additional support to the Site Manager, by assisting with day-to-day clinical research tasks remotely. The goal of the role is to provide reliable and efficient administrative and research support, help complete tasks more quickly, improve turnaround times, and streamline the overall workflow of the research site.
Key Responsibilities:
• Patient visit coordination and scheduling
• IRB submissions and related regulatory documentation (electronic source)
• Vendor and facility coordination
• Budget negotiation and follow-up
• Contract coordination and tracking
• ICF (Informed Consent Form) documentation and management
• Study start-up support
• Maintaining and organizing study documentation
• Following up on outstanding tasks and ensuring items are completed on time
Required Skills / Experience:
The role requires a strong understanding of clinical research workflows and processes, including IRB submissions, informed consent forms (ICFs), paper source documentation, budgets, and contracts. The selected candidate will also support the site as it transitions to an eSource system, which is expected to take place within the next three months. Our site currently uses Google Workspace (G Suite) and Microsoft Tools for its day-to-day operations, so familiarity with these tools is preferred.
Non-Negotiables (Hard Requirements):
• Diligent, detail-oriented, and consistent in following through on assigned tasks.
• VA should have a solid understanding of clinical research processes and be able to work independently
while ensuring tasks are completed accurately and on time.
• Strong accountability, organization, and proactive communication are essential
Tools / Systems & Compliance:
Google Workspace (G Suite)
Microsoft Tools
Preferably Spanish speaking candidates
Location: Chile
Job Description
Role Purpose:
We are looking for a Clinical Research Support professional to assist with study start-ups, contracts
and budgets, patient visit coordination, and ensuring a positive patient experience throughout study participation.
This position will provide additional support to the Site Manager, by assisting with day-to-day clinical research tasks remotely. The goal of the role is to provide reliable and efficient administrative and research support, help complete tasks more quickly, improve turnaround times, and streamline the overall workflow of the research site.
Key Responsibilities:
• Patient visit coordination and scheduling
• IRB submissions and related regulatory documentation (electronic source)
• Vendor and facility coordination
• Budget negotiation and follow-up
• Contract coordination and tracking
• ICF (Informed Consent Form) documentation and management
• Study start-up support
• Maintaining and organizing study documentation
• Following up on outstanding tasks and ensuring items are completed on time
Required Skills / Experience:
The role requires a strong understanding of clinical research workflows and processes, including IRB submissions, informed consent forms (ICFs), paper source documentation, budgets, and contracts. The selected candidate will also support the site as it transitions to an eSource system, which is expected to take place within the next three months. Our site currently uses Google Workspace (G Suite) and Microsoft Tools for its day-to-day operations, so familiarity with these tools is preferred.
Non-Negotiables (Hard Requirements):
• Diligent, detail-oriented, and consistent in following through on assigned tasks.
• VA should have a solid understanding of clinical research processes and be able to work independently
while ensuring tasks are completed accurately and on time.
• Strong accountability, organization, and proactive communication are essential
Tools / Systems & Compliance:
Google Workspace (G Suite)
Microsoft Tools
Preferably Spanish speaking candidates
Location: Colombia
Job Description
Role Purpose:
We are looking for a Clinical Research Support professional to assist with study start-ups, contracts
and budgets, patient visit coordination, and ensuring a positive patient experience throughout study participation.
This position will provide additional support to the Site Manager, by assisting with day-to-day clinical research tasks remotely. The goal of the role is to provide reliable and efficient administrative and research support, help complete tasks more quickly, improve turnaround times, and streamline the overall workflow of the research site.
Key Responsibilities:
• Patient visit coordination and scheduling
• IRB submissions and related regulatory documentation (electronic source)
• Vendor and facility coordination
• Budget negotiation and follow-up
• Contract coordination and tracking
• ICF (Informed Consent Form) documentation and management
• Study start-up support
• Maintaining and organizing study documentation
• Following up on outstanding tasks and ensuring items are completed on time
Required Skills / Experience:
The role requires a strong understanding of clinical research workflows and processes, including IRB submissions, informed consent forms (ICFs), paper source documentation, budgets, and contracts. The selected candidate will also support the site as it transitions to an eSource system, which is expected to take place within the next three months. Our site currently uses Google Workspace (G Suite) and Microsoft Tools for its day-to-day operations, so familiarity with these tools is preferred.
Non-Negotiables (Hard Requirements):
• Diligent, detail-oriented, and consistent in following through on assigned tasks.
• VA should have a solid understanding of clinical research processes and be able to work independently
while ensuring tasks are completed accurately and on time.
• Strong accountability, organization, and proactive communication are essential
Tools / Systems & Compliance:
Google Workspace (G Suite)
Microsoft Tools
Preferably Spanish speaking candidates
Location: Philippines
Job Description
Role Purpose:
We are looking for a Clinical Research Support professional to assist with study start-ups, contracts
and budgets, patient visit coordination, and ensuring a positive patient experience throughout study participation.
This position will provide additional support to the Site Manager, by assisting with day-to-day clinical research tasks remotely. The goal of the role is to provide reliable and efficient administrative and research support, help complete tasks more quickly, improve turnaround times, and streamline the overall workflow of the research site.
Key Responsibilities:
• Patient visit coordination and scheduling
• IRB submissions and related regulatory documentation (electronic source)
• Vendor and facility coordination
• Budget negotiation and follow-up
• Contract coordination and tracking
• ICF (Informed Consent Form) documentation and management
• Study start-up support
• Maintaining and organizing study documentation
• Following up on outstanding tasks and ensuring items are completed on time
Required Skills / Experience:
The role requires a strong understanding of clinical research workflows and processes, including IRB submissions, informed consent forms (ICFs), paper source documentation, budgets, and contracts. The selected candidate will also support the site as it transitions to an eSource system, which is expected to take place within the next three months. Our site currently uses Google Workspace (G Suite) and Microsoft Tools for its day-to-day operations, so familiarity with these tools is preferred.
Non-Negotiables (Hard Requirements):
• Diligent, detail-oriented, and consistent in following through on assigned tasks.
• VA should have a solid understanding of clinical research processes and be able to work independently
while ensuring tasks are completed accurately and on time.
• Strong accountability, organization, and proactive communication are essential
Tools / Systems & Compliance:
Google Workspace (G Suite)
Microsoft Tools
Preferably Spanish speaking candidates
Location: Dominican Republic
Position:
Insurance Verification and Medical Scheduler
Location:
Remote (Preferably LATAM)
Type:
Full-Time, Long-Term Position
Schedule:
9:30 AM to 6:00 PM PST
Pay Rate:
$7 per hour
About Us:
We are looking for a insurance verification and medical scheduling representative to join our team. If you are bilingual in English and Spanish, have a strong background in insurance and scheduling, and are seeking a long-term role, we want to hear from you!
Key Responsibilities:
Conduct insurance verifications efficiently and accurately.
Schedule medical appointments and manage scheduling conflicts.
Handle inbound and outbound calls professionally.
Provide excellent customer service to patients and healthcare providers.
Maintain detailed and organized records of interactions and transactions.
Requirements:
Experience:
Must have prior experience in insurance verification and medical scheduling.
Language:
Must be fluent in both English and Spanish.
Availability:
Must be available to work full-time from 9:30 AM to 6:00 PM PST. This position requires full commitment; candidates cannot have a second job.
Long-Term Commitment:
We are looking for candidates who are interested in a long-term position, not short-term employment.
What We Offer:
Opportunity to work with a dynamic and supportive team.
Long-term employment with room for growth and development.
Angel City VA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Mexico
Position:
Insurance Verification and Medical Scheduler
Location:
Remote (Preferably LATAM)
Type:
Full-Time, Long-Term Position
Schedule:
9:30 AM to 6:00 PM PST
Pay Rate:
$7 per hour
About Us:
We are looking for a insurance verification and medical scheduling representative to join our team. If you are bilingual in English and Spanish, have a strong background in insurance and scheduling, and are seeking a long-term role, we want to hear from you!
Key Responsibilities:
Conduct insurance verifications efficiently and accurately.
Schedule medical appointments and manage scheduling conflicts.
Handle inbound and outbound calls professionally.
Provide excellent customer service to patients and healthcare providers.
Maintain detailed and organized records of interactions and transactions.
Requirements:
Experience:
Must have prior experience in insurance verification and medical scheduling.
Language:
Must be fluent in both English and Spanish.
Availability:
Must be available to work full-time from 9:30 AM to 6:00 PM PST. This position requires full commitment; candidates cannot have a second job.
Long-Term Commitment:
We are looking for candidates who are interested in a long-term position, not short-term employment.
What We Offer:
Opportunity to work with a dynamic and supportive team.
Long-term employment with room for growth and development.
Angel City VA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Chisinau, Moldova
We are looking for a technically strong and operationally focused professional to join the Billing Support team. The role combines production support, incident management, systems analysis, and operational coordination for Billing platforms and related services.
The ideal candidate should have solid technical troubleshooting capabilities, understand IT service management principles (ITIL), and demonstrate initiative, ownership, and strong operational discipline in a dynamic production environment.
Main Duties and Responsibilities:
* Ensure daily operational support for Billing Systems and related applications;
* Monitor, maintain, and troubleshoot production services and integrations;
* Investigate incidents, perform root cause analysis, and coordinate issue resolution;
* Manage and prioritize incidents according to SLA and operational impact;
* Support deployment, configuration, and integration of new services and applications;
* Collaborate with technical teams, vendors, and business stakeholders to ensure service continuity;
* Participate in change management and production release activities;
* Create and maintain operational procedures, knowledge base articles, and technical documentation;
* Contribute to process improvement initiatives and operational optimization;
* Provide operational support and technical assistance within the team environment.
Competence and Education:
* University degree in Computer Science, Information Technologies, or related field;
* Good understanding of IT infrastructure, applications, and production support processes;
* Understanding of ITIL principles, especially Incident and Problem Management;
* English – technical and communication level.
Qualifications:
* Minimum 1 years of experience in IT Operations, Technical Support, Billing Support, or similar environment;
* Experience working with production systems and critical business applications;
* Good knowledge of SQL and databases;
* Experience with Linux/UNIX environments and scripting is considered an advantage;
* Experience with PL/SQL, XML, REST/SOAP APIs, Java, or shell scripting would be a plus;
* Familiarity with monitoring, ticketing, and incident management tools;
* Experience in telecom or billing systems environment represents an advantage.
Personal Qualities:
* Strong analytical and problem-solving skills;
* Technical mindset with operational ownership attitude;
* Ability to work under pressure and manage critical incidents;
* Good organizational and prioritization skills;
* Proactive and responsible approach;
* Strong communication and collaboration skills;
* Customer and service-oriented mindset;
* Fast learner, adaptable, and results-driven;
* Good communication skills in Romanian, Russian, and English.
Location: Almaty, Kazakhstan; Yerevan, Armenia; Tbilisi, Georgia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Key Customer Success Manager
to join our team!
Your main tasks will be:
Closely tracking and analyzing the User Experience of our Key Clients;
Identifying any risks of client loss and suggesting retention methods;
Showing initiative in enhancing the Customer Journey on our products;
Actively participating in the development of systems and programs aimed at increasing the Key Clients' activity on our products;
Effectively cooperating with other company departments to achieve goals (content group, IT, analytics department, customer support, and many more);
Maintaining clear and informative records about Key Client experience using our services.
We expect from you:
Fluent English (Chinese or Spanish is a plus)
Experience in an international environment, ideally working with clients
Ability to handle time-sensitive situations and adapt quickly when circumstances change
Strong attention to detail and the ability to process large amounts of information quickly
Ability to come up with sound ideas and professional solutions to complex cases
Confidence in presenting a professional opinion and persuading others of its merit
Strong computer skills (Internet, G-Suite, MS Office)
Insight into people and the ability to understand what they really need
Stress resistance, a proactive attitude and a can-do mindset
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: Remote - Europe Time Zones; Portugal; Ukraine; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
We're looking for a Team Lead (Python) who’ll join SplitMetrics engineering team.
What you will do:
- Take full ownership of planning and delivering technical roadmap items.
- Lead the backend, full stack and QA engineers in the team, organize day-to-day work and ensure predictable delivery. Improve estimations accuracy and reduce delays.
- Plan work for the next quarter and contribute to high-level multi-quarter planning together with Director of Data & AI and Product Manager.
- Maintain and regularly review current technical risks registry. Manage risks early.
- Optimize data gathering processes, data pipelines, performance, and system reliability.
- Drive modernization of legacy services, architecture improvements and technical debt reduction.
- Collaborate with product managers, solution architects and other teams on priorities and alignment.
- Ensure proper documentation, visibility and knowledge sharing inside the team.
About you:
- 6+ years of Python experience including high-performance data systems, e.g. StarRocks.
- 2+ years in a role with technical leadership responsibilities (team leader, tech lead, etc.)
- Experience with planning, estimation and delivering complex projects, e.g. database migration.
- Deep familiarity with data lakehouse architectures.
- Experience with data gathering / data scraping.
- Strong understanding of performance optimization and scalability principles.
- Confident in owning decisions with business impact.
- Able to work under high delivery pressure and manage trade-offs.
- B1+ English level.
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: Remote; Hungary; Poland; Sweden; United Kingdom; Netherlands
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re looking for an Android Engineer to join our growing mobile team and build the Creative App (Android https://play.google.com/store/apps/details?id=io.elevenlabs.coreapp&hl=en_GB), bringing our audio AI to millions of users. You’ll ship features that integrate tightly with our AI-driven audio models, and work out where focused bets or incremental improvements will move the product most.
You’re impact-driven and autonomous, and good at drawing clear conclusions from experimental results. You’ll work closely with design, product and research, and help shape the app’s architecture and technical direction.
Requirements
- Strong native Android development (Kotlin, Jetpack Compose) with a track record of shipping features that improved engagement
- Have designed and run A/B tests, using data to decide what to build next
- Comfortable with ambiguity and fast-changing priorities, and able to add structure where it’s needed
- Experience owning performance, quality and responsiveness in a production app
Bonus
- Experience with audio playback or streaming on Android
- Experience building mobile infrastructure for build, test and release pipelines
Location
This role is remote-first, so it can be executed from anywhere, with the ability to operate in GMT to GMT+4 timezones preferred. If you prefer, you can work from our offices in London, Warsaw, Dublin, Amsterdam and Paris.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Belgrade
Job Overview
We are looking for a
Console Compliance Engineer
to own the certification process for our game and its updates on PlayStation and Xbox. You will work closely with development, QA, and production teams to interpret platform requirements, identify compliance risks, and coordinate submissions to ensure a smooth and predictable certification process.
Reports to
Producer
What will you do?
Own the end-to-end certification process, from assessing compliance requirements to submission and final certification
Analyze platform requirements and translate them into actionable guidance for development teams
Identify compliance risks early and help developers find appropriate solutions
Coordinate certification readiness with development, QA, and production teams
Prepare and submit game updates for certification, managing issues raised by platform holders through resolution
Track compliance issues, maintain relevant documentation, and ensure clear ownership and follow-up
Monitor platform policy changes and coordinate requests for waivers, exceptions, and feature design approvals when needed
What are we looking for?
Experience with PlayStation or Xbox compliance and certification
Familiarity with console development, first-party submission processes, and platform policies
Experience in software development, game development, testing, or a related technical role
Strong analytical skills and attention to detail, with the ability to interpret technical requirements
Good organizational and communication skills, with the ability to coordinate across teams and drive issues to resolution
A proactive attitude, a sense of ownership, and motivation to learn
Professional working proficiency in English, both written and spoken
Work mode
Hybrid (3 days of work from the office)
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:
Additional vacation days based on years of service at Wargaming: up to 5 days on top of the statutory minimum
Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
Sick Leave Compensation, Maternity Leave Benefits
Premium Private Health Insurance
Career development and education opportunities within the company
English clubs and platform for learning languages
Mental well-being program (iFeel)
Commuting allowance
Company events
FitPass membership
Discounts for employees
Personal Gaming Account
Coffee, fruits, and snacks in the office
On-site canteen with subsidized prices for food and drinks
Seniority Awards
Referral program - you can recommend the best talents to the Company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see
Wargaming Candidate Privacy Policy
for details on how Wargaming uses your personal data.
Colombia
Chile
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УдалённоleadLocation: Remote - Europe Time Zones; Portugal; Ukraine; Spain
УдалённоRemote; Hungary; Poland; Sweden; United Kingdom; Netherlands; This role is remote-first, so it can be executed from anywhere, with the ability to operate in GMT to GMT+4 timezones preferred