Location: Austin, Texas
Why We're Here:
At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most—wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don’t accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all.
Overview
Our Nurse Practitioner (NP) plays a critical role in assessing patients' mental and physical health based on symptoms and complaints. They collaborate with an interdisciplinary team to develop, implement, and evaluate treatment plans, which may include conducting individual psychotherapy, diagnosing psychiatric disorders, and prescribing medications. NPs also order diagnostic tests, monitor patients’ medication use and side effects, and educate patients and families about mental health conditions and treatment options. They must maintain accurate documentation in the electronic health record (EHR) while adhering to HIPAA, state regulations, and national standards of care.
Salary
The salary range for this position is $125,000 - $135,000.
Responsibilities
Treatment Planning & Implementation:
- Provide care to adolescent and adult patients, or across the lifespan, as assigned.
- Assess patients’ mental and physical status based on presenting symptoms and complaints.
- Diagnose psychiatric disorders and mental health conditions.
- Distinguish between physiologically- and psychologically-based disorders and diagnose appropriately.
- Conduct individual psychotherapy for those with chronic or acute mental disorders.
- Order appropriate diagnostic testing such as EKGs, lab work, and other forms of testing as needed.
- Prescribe psychotropic medications, including controlled substances, and educate patients on medication risks, benefits, and side effects.
- Monitor patients’ medication usage, side effects, and results.
- Evaluate patients’ behavior and response to treatment to assess the effectiveness of interventions.
- Work effectively with difficult patients, verbally deescalating when necessary.
- Collaborate with interdisciplinary team members to develop, implement, or evaluate treatment plans.
- Educate patients and family members about mental health conditions, treatment plans, and medications.
Compliance & Documentation:
- Document patients’ medical and psychological histories, physical assessments, diagnoses, treatment plans, prescriptions, and outcomes.
- Complete administrative documentation related to patient care, including FMLA and other Brave-approved forms.
- Schedule and coordinate appropriate follow-up appointments and ongoing treatment needs.
- Complete all patient visits and accurate documentation in the EHR.
- Practice in compliance with HIPAA, 42 CFR Part 2, national standards of care, and internal policies.
- Use recommended references and consult with the Clinical Director and/or Medical Director as needed for clinical guidance.
Qualifications
- 2 years experience practicing as a Nurse Practitioner
- Currently holds a Board-certified Psychiatric Mental Health Nurse Practitioner license (PMHNP)
- Experience in Addiction and Mental Health
- Open to obtaining additional state licensures
- Motivational Interviewing experience
- Willingness to work in partnership with the client to achieve goals
- Must have experience working with adults in need of general mental health and/or severe mental illness (SMI) treatment
- Must have experience and comfort working with patients across the lifespan (ages 13yrs+)
- Knowledge of mental health diagnoses and/or substance abuse dual-diagnoses.
- Treatment planning
- Ability to conduct and utilize comprehensive assessments
- Timely and quality documentation; experience with EHRs
- Adaptable to technology including telehealth software; comfortable with video communication
- Awareness of and compliance with HIPAA and 42 CFR Part 2
- Eligibility to work in the United States. We are not able to provide or assist with visas or attaining work eligibility
- For clinicians holding a Florida or New York license, an active DEA registration is required and must be obtained and maintained by the clinician.
Preferred Skills
- Spanish-speaking, proficiency in other languages a plus
- Previous telehealth experience
- Previous experience within the Community Mental Health sector
What We Offer
Brave Health provides its employees a comprehensive benefits package that includes:
- W2, Full-time salaried position
- Monday - Friday schedule; No on-call or weekend shifts
- Shifts available: 9am-6pm ET, 10am-7pm ET, 11am-8pm ET
- Health, Dental, Vision Insurance benefits
- Vacation, Holiday and Sick time
- Close collaboration and community with peers and supervisors
- Liability insurance is provided
- Annual stipend for growth & education opportunities
- Additional compensation offered to providers that are fluent in Spanish
Ready to apply? Here’s what to expect next:
It’s important to our team that we review your application and get back to you with next steps quickly. To help streamline the process and make the most of your time, we’ll send a brief questionnaire after you apply. This will gather some baseline information and help ensure a more productive conversation with our team.
If there is a mutual fit, we’ll match you with the right senior recruiter to move forward in the process.
Brave Health is very proud of our diverse team who cares for a diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience to apply.
Austin, Texas; We are an equal opportunity employer and encourage all applicants from every background and life experience to apply
Location: Florida (Remote)
Workplace: Remote
Why We're Here:
At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most—wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don’t accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all.
Overview
Our Nurse Practitioner (NP) plays a critical role in assessing patients' mental and physical health based on symptoms and complaints. They collaborate with an interdisciplinary team to develop, implement, and evaluate treatment plans, which may include conducting individual psychotherapy, diagnosing psychiatric disorders, and prescribing medications. NPs also order diagnostic tests, monitor patients’ medication use and side effects, and educate patients and families about mental health conditions and treatment options. They must maintain accurate documentation in the electronic health record (EHR) while adhering to HIPAA, state regulations, and national standards of care.
Salary
The salary range for this position is $125,000 - $135,000.
Responsibilities
Treatment Planning & Implementation:
- Provide care to adolescent and adult patients, or across the lifespan, as assigned.
- Assess patients’ mental and physical status based on presenting symptoms and complaints.
- Diagnose psychiatric disorders and mental health conditions.
- Distinguish between physiologically- and psychologically-based disorders and diagnose appropriately.
- Conduct individual psychotherapy for those with chronic or acute mental disorders.
- Order appropriate diagnostic testing such as EKGs, lab work, and other forms of testing as needed.
- Prescribe psychotropic medications, including controlled substances, and educate patients on medication risks, benefits, and side effects.
- Monitor patients’ medication usage, side effects, and results.
- Evaluate patients’ behavior and response to treatment to assess the effectiveness of interventions.
- Work effectively with difficult patients, verbally deescalating when necessary.
- Collaborate with interdisciplinary team members to develop, implement, or evaluate treatment plans.
- Educate patients and family members about mental health conditions, treatment plans, and medications.
Compliance & Documentation:
- Document patients’ medical and psychological histories, physical assessments, diagnoses, treatment plans, prescriptions, and outcomes.
- Complete administrative documentation related to patient care, including FMLA and other Brave-approved forms.
- Schedule and coordinate appropriate follow-up appointments and ongoing treatment needs.
- Complete all patient visits and accurate documentation in the EHR.
- Practice in compliance with HIPAA, 42 CFR Part 2, national standards of care, and internal policies.
- Use recommended references and consult with the Clinical Director and/or Medical Director as needed for clinical guidance.
Qualifications
- 2 years experience practicing as a Nurse Practitioner
- Currently holds a Board-certified Psychiatric Mental Health Nurse Practitioner license (PMHNP)
- Experience in Addiction and Mental Health
- Open to obtaining additional state licensures
- Motivational Interviewing experience
- Willingness to work in partnership with the client to achieve goals
- Must have experience working with adults in need of general mental health and/or severe mental illness (SMI) treatment
- Must have experience and comfort working with patients across the lifespan (ages 13yrs+)
- Knowledge of mental health diagnoses and/or substance abuse dual-diagnoses.
- Treatment planning
- Ability to conduct and utilize comprehensive assessments
- Timely and quality documentation; experience with EHRs
- Adaptable to technology including telehealth software; comfortable with video communication
- Awareness of and compliance with HIPAA and 42 CFR Part 2
- Eligibility to work in the United States. We are not able to provide or assist with visas or attaining work eligibility
- For clinicians holding a Florida or New York license, an active DEA registration is required and must be obtained and maintained by the clinician.
Preferred Skills
- Spanish-speaking, proficiency in other languages a plus
- Previous telehealth experience
- Previous experience within the Community Mental Health sector
What We Offer
Brave Health provides its employees a comprehensive benefits package that includes:
- W2, Full-time salaried position
- Monday - Friday schedule; No on-call or weekend shifts
- Shifts available: 9am-6pm ET, 10am-7pm ET, 11am-8pm ET
- Health, Dental, Vision Insurance benefits
- Vacation, Holiday and Sick time
- Close collaboration and community with peers and supervisors
- Liability insurance is provided
- Annual stipend for growth & education opportunities
- Additional compensation offered to providers that are fluent in Spanish
Ready to apply? Here’s what to expect next:
It’s important to our team that we review your application and get back to you with next steps quickly. To help streamline the process and make the most of your time, we’ll send a brief questionnaire after you apply. This will gather some baseline information and help ensure a more productive conversation with our team.
If there is a mutual fit, we’ll match you with the right senior recruiter to move forward in the process.
Brave Health is very proud of our diverse team who cares for a diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience to apply.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The vision for Claude Marketplace is to create an ecosystem flywheel, connecting builders and buyers. We're hiring a Product Manager to own the Marketplace as a product, for the partners who sell on it and the customers who buy through it. You'll work closely with the Marketplace team, which owns the partner and customer relationships as well as the commercial motion, and build on systems owned by other product and engineering teams. You'll have a lot of room to define and build the experience fitting for an AI native world.
Key responsibilities
Own the Marketplace product end to end for partners and customers, from onboarding and listing through purchase and billing
Design the commercial workflows behind the Marketplace from first principles, so they scale and meet partners' and customers' finance, audit and compliance requirements
Shape the business strategy and commercial incentives with Business Development, Finance and Legal, and build them into the product
Be the product voice partners hear from, and turn signals from partners, customers and the field into a roadmap
Define the Marketplace's success metrics and how they're measured
Minimum qualifications
Have owned a product end to end, including the operational workflows behind it, and were the person accountable for its outcomes
Have built with or shipped on top of large language models, and have used them to make a product experience better
Have led cross-functional work where most of the teams you depended on didn't report to you, and earned their trust quickly
Can present to executives at partner companies and represent Anthropic well in front of them
Write clearly enough that an engineer, an executive and an external partner can each see the tradeoff you're making
Care about Anthropic's mission, and specifically about building an ecosystem where the companies that build on Claude grow along with it
Preferred qualifications
8+ years of product management experience
Played an active role in a marketplace, app store or partner ecosystem, on either the platform or the partner side
Taken a product from zero to one, where the users, the product and the economics all had to be worked out at once
Go-to-market instincts: how co-sell motions, partner programs and platform economics work in enterprise software
Experience/familiarity with high growth AI native companies, including their business models and growth vectors
Location
San Francisco, New York City or Seattle.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As a Developer Platform https://www.notion.com/product/dev engineer, you will directly contribute to the foundational pieces that make Notion extensible and connected. You will build tools, APIs, and platform experiences that help customers connect Notion to the world — bringing their apps, data, and workflows into one workspace. Your work will make it easier for developers, admins, and builders to create reliable integrations and automations on top of Notion.
You will be a key player in building the robust technical foundation that allows Notion to achieve the connected workspace vision. Your work will include both internal platform contributions that accelerate other Notion engineering teams and end-user-facing functionality that enables toolmaking ubiquity. You will be presented with challenging technical problems, as Notion’s product needs are complex. You’ll play a key role in identifying and executing against technical investments that ensure the long-term quality, reliability, and performance of Notion’s platform as we scale.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- You’ll work with a team of engineers and cross-functional partners across product, design, data science, and user research to define a product strategy and drive execution through conception, research, implementation, and maintenance.
- You’ll evolve Developer Platform capabilities across APIs, MCP tools, and integration infrastructure that help customers automate workflows, customize Notion, and connect Notion to the tools and data they use every day.
- You’ll contribute to the overall performance, reliability, and robustness of the Notion product, ensuring it scales elegantly across many dimensions.
- You’ll partner with engineering leaders to identify and execute against high-leverage technical investments that ensure the long-term flexibility and sustainability of our core systems.
SKILLS YOU'LL NEED TO BRING:
- 2+ years of experience shipping production software, with a strong track record of owning features end-to-end
- Fluency with TypeScript across both backend and frontend
- Strong product instincts: you can take a vague problem, propose a solid technical approach, and know when to cut scope
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results
NICE TO HAVES:
- Experience building developer tools like APIs and SDKs
- Experience driving teams toward shared goals and balancing business priorities with individuals’ strengths, areas of interest, and career development goals
- Familiarity with AI/agent tooling, evals, or LLM-driven product experiences
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $150,000 – $200,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco; Los Angeles
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their communities and build a lasting business including: paid memberships, free memberships, community chats, live experiences, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 60 million+ free new memberships for fans who may not be ready to pay just yet, and
- 10 million+ fans paying each month for exclusive access to creators' work and community.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Top Creator Management Associate (Contractor) to support our mission.
This role is based in San Francisco or Los Angeles, with an average of 40 hours per week.
About the Team
The Top Creator Management team oversees and drives platform satisfaction and growth for the highest impact and highest potential creators on Patreon. You’ll report to the Head of Top Creator Management.
About the Role
This fast paced and high-impact role requires a great level of complex problem-solving with both internal and external key partners. You’ll be responsible for the account management & success top partners and driving data-backed solutions and opportunities.
- Own growth strategy for a portfolio of 100–150 creators, segmenting your book by opportunity and risk so effort lands where it drives the most impact
- Design and run 1:many programming — cohort sessions, office hours, workshops, and templated growth plays — as the primary way you reach your portfolio
- Lead high-value 1:1 strategy sessions with priority creators to grow their communities, increase revenue, and deepen use of Patreon's tools
- Build data-backed growth recommendations from creator performance data, and track outcomes against clear goals
- Respond to inbound questions with speed and clarity, helping creators feel heard and supported
- Share updates and learning resources in ways that stay personal and actionable at volume
- Identify trends, common issues, and feedback across your book, and escalate them as product and process improvements
- Champion partner feedback to product teams to improve internal and external tooling
- Collaborate cross-functionally to continuously improve the creator experience
- Keep systems and documentation current to support smooth handoffs and knowledge sharing across the team
About You
- BA/BS degree or higher
- 3+ years in customer success, partnerships, or partner/account management, accountable for the success of existing customers, long-term ongoing 1:1 relationships, and revenue retention/growth in a B2B2C or B2B SaaS environment.
- 2+ years in the creator space influencing creator success
- Expertise in using data and analytics to develop insights for decision making.
- Excellent communication and presentation skills; must share and pitch ideas to partners and potential partners
- Analyze creator cohort performance and engagement through data-driven research, diagnostics, and benchmarking.
- Experience influencing customer behavior to drive success through effective change-management practices, coaching, and training
- Curious, empathetic, and confident offering strategic advice in short, focused interactions
- Track record of revenue and product‑adoption growth within a medium- to large- strategic portfolio.
- Patient, creative, adaptable, strategic, data-driven, collaborative, and tech + AI savvy.
- High operational rigor - disciplined CRM usage, cadence execution, and follow‑through.
Growth & Learning Opportunities
- Understand the complex business models of top‑earning creators and identify new monetization levers.
- Hone advanced relationship‑building skills with multifaceted creator teams.
- Deepen expertise in community engagement, fan conversion, and membership economics.
- Play a key role in shaping a product‑led company’s feature set for the creator economy
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accomodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates outside of our office hubs are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Help fans discover—and rediscover—the brands they love.
Bring your curiosity, ideas and point of view to teams creating products, games and experiences enjoyed by fans around the world.
One application. Many ways to play.
Apply once to this general application for consideration for anticipated Spring 2027 Supply Chain Co-op opportunities in Global Supply Planning and Trade Compliance, based in Boston, Massachusetts.
This is not one specific vacancy. Projects are confirmed on a rolling basis, and one application puts you in consideration across multiple opportunities with participating teams. You do not need to submit separate applications for each team.
If your profile aligns with a specific co-op project, a recruiter may contact you directly with details and next steps. Applying does not guarantee an interview or placement.
About Hasbro
Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences.
Teams and areas you may support
Depending on confirmed projects and business needs, your co-op could align with one or more areas such as:
Global Supply Planning (Boston, MA): matching global supply to demand across Hasbro’s 40+ business units and 25+ warehouses, working in SAP IBP and SAP ERP.
Trade Compliance, within Global Logistics (Boston, MA): supporting customs and trade compliance for imports and exports, alongside transportation providers, customs brokers, vendors and affiliate markets.
Examples of what you may work on
Depending on your placement, you may:
Evaluate constrained supply against unconstrained demand and build supply plans that maximize capacity use and revenue opportunities while minimizing obsolescence risk, targeting a 95%+ service level for assigned items and brands.
Procure finished goods for assigned brands globally, and help reduce excess inventory through global inventory transfers.
Identify, communicate and resolve supply challenges with Project Management, Engineering, Global Brand Marketing and Demand Planning, including the initiation and evaluation of tooling.
Create and maintain SAP master data such as capacity, minimum order quantity, lead time and transit time, supporting a 95% master data accuracy KPI.
Support tariff classification of Hasbro products under the U.S. Harmonized Tariff Schedule, including LATAM support by collecting technical specifications, product descriptions and other documentation.
Support U.S. export compliance by maintaining Smartsheet tracking tools and preparing Shipper’s Letters of Instruction (SLIs) for EEI filings.
Assist with internal compliance tasks such as Importer Self-Assessment (ISA) quarterly entry testing, LATAM post-entry audits and export denied party screening.
Analyze and track global duty spend and IEEPA tariffs, along with mitigation strategies.
Partner with Brand teams, commercial markets and customs brokers to make sure global partners follow Hasbro policies and procedures.
Join smaller-scale continuous improvement and project management efforts that improve a supply chain process.
What you bring
You are currently enrolled in a university degree program in Supply Chain, Operations, Logistics, Business, Finance, Industrial Engineering or a related field.
Interest in and knowledge of supply chain management, logistics, operations or trade, shown through coursework, internships, projects, employment, volunteer work or other experience.
Proficiency in the Microsoft Suite (Excel, Word, PowerPoint and Outlook), with intermediate to advanced Excel knowledge.
Attention to detail and the ability to work with a sense of urgency.
Ability to assess and prioritize work, and to manage your schedule so project milestones are met.
Comfort in a metric-driven environment where personal and team accountability matter.
Initiative to develop processes and reports for the Hasbro business.
Willingness to learn and adapt in a multifaceted environment, embracing Hasbro’s core values of Passion, Integrity, Creativity and Community.
Ability to work independently and collaboratively, and to build effective working relationships.
Excellent written and verbal communication skills.
Nice to have: relevant supply chain, logistics or business experience, such as internships, coursework or personal projects. Proficiency in Spanish is a plus for some Trade Compliance projects.
Who can apply
You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the co-op. Eligibility is based on program stage, not age.
You can commit to the full co-op opportunity schedule and work model for the assigned location.
You meet the work-authorization requirements stated below.
Listed majors are examples. Related programs, coursework and transferable projects are welcome; previous internship or co-op experience is not required.
If this work excites you but you do not match every preferred skill, we still encourage you to apply. We value potential, curiosity and willingness to learn.
Opportunity details:
Co-op start and end dates: January - July 2027
Schedule: Full-time, 40 hours per week
Work model: Most co-ops follow a hybrid schedule with three days per week in the office. Select roles may require five days per week onsite. The project-specific schedule will be shared before interviews.
Location(s): Boston, Massachusetts
Application deadline:
Applications will be reviewed on a rolling basis, as needed.
What happens after you apply
Our Early Careers team reviews applications on a rolling basis.
If your profile aligns with a project, a recruiter will contact you with the specific team, project, location, work model, dates and pay.
Selected candidates will interview with the hiring team. Timing may vary by project, so please keep your contact information and availability current
If another function more closely matches your skills and interests, we may consider you for it with your permission. You do not need to submit a duplicate application.
Work authorization
Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position.
Equal opportunity and accommodations
Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law.
We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$25
—
$35 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: London, United Kingdom
Workplace: onsite
Inspire the Next Generation of Business and Hospitality Professionals
Are you a passionate educator who can bring Business or Hospitality Management to life through practical, engaging and industry-relevant teaching?
LCCA is looking for Lecturers in Business and/or Hospitality Management to join our growing Foundation School academic team. This is an exciting opportunity to help a diverse student community build the academic confidence, practical skills and knowledge needed to progress through Higher Education.
Essential: You must hold a recognised teaching qualification, such as a PGCert or equivalent.
About LCCA
At London College of Contemporary Arts, we believe education should combine academic knowledge with real-world experience. As part of Global University Systems (GUS) and working in partnership with the University for the Creative Arts (UCA), we provide career-focused education through experiential learning, industry engagement and practical teaching.
Our Foundation School provides an important entry point into Higher Education, supporting students from a wide range of backgrounds as they develop the skills and confidence needed to progress academically and professionally.
About the Role
As a Lecturer, you will deliver engaging and inclusive teaching across our Foundation Year and Foundation Degree programmes, creating an applied learning experience that connects theory with real-world Business and Hospitality practice.
We are particularly interested in lecturers who can teach across:
Foundation Degree (FdA) Applied Business Management
Foundation Degree (FdA) Hospitality and Event Management
Level 3 Foundation Year Business and Hospitality pathways
You will also play an important role in supporting student achievement, progression and engagement.
Key Responsibilities
Deliver engaging, high-quality teaching across Levels 3, 4 and 5.
Provide academic and pastoral support to help students progress and succeed.
Use practical and experiential teaching approaches that connect learning with industry.
Create an inclusive and supportive learning environment for students from diverse backgrounds.
Contribute to curriculum development and continuous improvement.
Collaborate with colleagues and industry partners to enhance the student experience.
Embed digital tools and technology effectively within teaching and learning.
Maintain current subject knowledge through scholarly activity, professional practice or research.
About You
We’re looking for enthusiastic, student-focused academics who enjoy making learning practical, accessible and relevant. You’ll be confident supporting students with different levels of academic experience and passionate about helping them develop the skills and confidence to succeed.
Essential Requirements
A relevant Bachelor’s degree and postgraduate qualification in Business, Hospitality or a related discipline, or equivalent professional experience.
A recognised teaching qualification, such as a PGCert or equivalent.
Experience teaching across Levels 3, 4 and/or 5.
Experience teaching or supporting students from widening participation backgrounds.
A strong commitment to inclusive and experiential teaching.
Excellent communication, organisation and teamwork skills.
Confidence using digital learning platforms and tools.
Desirable Requirements
PhD or equivalent professional standing.
Fellowship of Advance HE, or currently working towards Fellowship.
Relevant Business or Hospitality industry experience.
Strong professional or industry networks that can support student learning and employability.
Why Join LCCA?
Join a creative, diverse and growing Higher Education community.
Make a genuine impact on student confidence, progression and success.
Bring real-world Business or Hospitality experience into the classroom.
Access professional development and opportunities to grow your academic career.
Contribute to curriculum development and innovative teaching.
Help prepare students for successful careers in Business and Hospitality.
Our Approach
LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We aim to build a workforce that reflects our diverse student population. We are also committed to providing reasonable adjustments for applicants who require additional support during the recruitment process. Please contact the LCCA Talent Acquisition Team at
collegedivisionrecruitment@gus.global
.
Right to Work
Applicants must be able to demonstrate their right to work in the UK. Please note that LCCA is unable to provide visa sponsorship for this position.
Apply Now
If you’re passionate about Business or Hospitality education and want to help students turn knowledge into confidence, skills and real-world success, we’d love to hear from you.
Please include your subject specialisms and teaching availability in your application.
Apply now and help shape the next generation of Business and Hospitality professionals at LCCA.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
We are looking for a leader to take on our workforce management systems and operations. This is more than a technology role. Serve as a trusted advisor to our HR leadership group, our centers of excellence and our business partners, turning business goals into system capability and service build. You will ask the questions that sharpen a request, give people a clear view of sequencing, effort and trade-offs, and help us move toward AI-enabled, automation-first ways of working.
You will report to our Vice President of HR Planning, Analytics & Technology and lead senior business systems analysts, an HR operations manager with a specialist group, and an outsourced administration partner.
Location and Work Arrangement
Hybrid: This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
HR Platforms and Delivery:
Look after our HR systems estate, including SuccessFactors, Greenhouse and the applications around them, together with the integrations connecting them to Finance, IT and external providers.
Build the multi-year technology roadmap with HR leadership and IT and run the intake practices that decide what enters it.
Guide systems projects from requirements through configuration, testing, cutover and adoption, then keep the platforms balanced in service once they are live.
HR Operations and Service Delivery:
You will manage employee lifecycle transaction processing and the quality controls that keep our records accurate. You will also set and publish the measures the operation is judged on, from first-contact resolution to self-service adoption.
Develop the service framework and the tiers within it, from self-service and first contact through to specialist handling, and the routing between them.
Run one governed intake channel for employee questions, and decide with the team what stops, what is automated and what moves to our administration partner.
Governance, Security and Information Management:
You will be responsible for how our HR data is protected and who can reach it, and for the governance standards behind configuration, workflows, integrations and security. You will work with People Analytics and enterprise analytics on our data platform and the sources that feed it.
Build the security and access model, including role-based permissions, field-level restriction, access certification and segregation of duties.
Meet our data-privacy and regional obligations with Legal and Information Security, and act as the HR contact for internal and external audits.
AI Enablement and Automation:
Set our HR technology AI strategy, with responsible adoption resting on governance, data readiness, privacy and human oversight.
Redesign fragmented processes into something simpler.
Run a single pipeline for internal use cases and emerging HR technology, and report what our automation delivers in adoption, efficiency, quality and experience.
Team and Partners:
Grow a team covering business systems analysis and an operations specialist group led by a first-line manager, and plan resourcing, capacity and budget across both.
Develop the team’s capability in consultation, requirements and configuration, and hold the relationship with our outsourced administration and application management partners.
What You'll Bring
8+ years' experience across HR systems and HR operations.
5+ years managing people and experience leading through a first-line manager.
Led a multi-application systems portfolio alongside a service delivery team, including its tier model, case management, and service measures.
Demonstrate expertise in HR processes throughout the employee lifecycle, and you will have delivered globally, where requirements vary by region.
Hands-on depth in SAP SuccessFactors, enough to specify requirements, evaluate configuration and work with an implementation partner, with strong familiarity in Employee Central and at least two other modules absolutely required.
Experience with the security and access model for HR data, and with leading third-party implementation or managed-service partners to agreed service levels.
Experience running project delivery alongside production support, and influencing senior leaders across HR, IT and Finance in plain language.
What Sets You Apart
Experience putting AI capability to work in an HR setting, with the guardrails that apply once AI touches employee data.
Familiarity with agentic AI, enterprise AI platforms, intelligent automation or conversational assistants such as Microsoft Copilot helps, as does a background spanning people analytics as well as systems.
SAP SuccessFactors certification in one or more modules, and experience of a platform migration or systems harmonization.
Experience building governance models, technology intake processes, vendor assessments or innovation pipelines.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
About the Company – Hasbro
Who We Are | Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process
.
Notice Regarding Hasbo’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports—but does not replace—human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$195,600
—
$313,000 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Chicago
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time.
As a Manager, Customer Success (L7), you will lead our Enterprise Accounts team, taking ownership of the health, growth, and strategic value delivery of our most critical enterprise customer relationships. Reporting to Customer Success leadership, you will coach and develop a team of Enterprise Customer Success Managers, build scalable programs that drive adoption and AI consumption, and serve as a key cross-functional partner across Sales, Product, and Enablement. You will bring people leadership, operational excellence, and customer obsession to drive AI-driven transformation across our enterprise portfolio.
This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
People Leadership & Coaching:
Coach, mentor, and develop a high-performing team of Enterprise CSMs through regular 1:1s, performance reviews, and career development planning while defining goals, KPIs, and success metrics.
Executive Relationship Advisory:
Build and nurture executive-level relationships with enterprise customers, serving as an escalation point, strategic advisor, and leader for executive business reviews.
Program & Operational Scaling:
Design and launch scalable programs and operational frameworks to improve customer health, drive product adoption and AI consumption, and optimize retention across the enterprise portfolio.
Portfolio Risk & Opportunity Management:
Identify, track, and mitigate churn risk while systematically surfacing and converting expansion opportunities.
Cross-Functional Voice of Customer:
Partner closely with Sales on account strategy and collaborate with Product to capture product gaps, synthesize customer feedback, and influence the product roadmap.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
7+ years of experience in Customer Success or Account Management within Enterprise SaaS, with at least 2–3 years in a direct people leadership or team management role.
Proven track record managing complex, high-value enterprise accounts, with experience in the AI or ML space strongly preferred.
Operationally minded leader capable of building, executing, and iterating on programs, playbooks, and processes at scale.
Commanding executive presence with comfort navigating C-suite relationships on behalf of your team and the organization.
Strong analytical mindset with experience owning and reporting against key SaaS metrics, including GRR, NRR, and adoption KPIs.
Exceptional cross-functional communicator skilled at partnering across Sales, Product, and Enablement teams.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated OTE range is between $214,000 - 252,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
• Архитектура и стандарты: развивать архитектуру приложений, формировать стандарты разработки и проводить code review. • Базовый шаблон: развивать и поддерживать базовый Android-шаблон для быстрого запуска новых продуктов.
ОфисleadВаршава; Локация: нахождение в Варшаве и готовность работать из офиса
Location: San Francisco
The Legal team at Asana works collaboratively across functions to achieve our ambitious mission of fostering effortless teamwork for everyone
. We are a tightly-knit and cooperative group committed to supporting teams throughout the organization, ensuring they have the necessary resources for success while protecting Asana's core values and interests
. Within our team, we exchange ideas, collectively solve problems, and collaborate with other groups to navigate through challenging issues
. We’re looking for a Commercial Counsel to join our Commercial Legal team, working closely with cross-functional stakeholders with a primary focus on supporting our global sales organization. In this role, you will report directly to the Global Head of Commercial Legal.
T
his role is based in our San Francisco office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home on
Fridays depends on the type of work you do and the teams with which you partner
. If you're i
nterviewing for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Partner closely with sales teams and cross-functional stakeholders—including Finance, Deal Desk, Privacy, and Security—to support high-velocity deal cycles in the Americas, Asia-Pacific, and Japan regions.
Draft, negotiate, and advise on outbound commercial agreements and strategic partnership agreements with enterprise customers, including SaaS agreements and related agreements such as DPAs, BAAs, Product-Specific Terms, and AI terms.
Act as a trusted legal advisor to sales teams, delivering timely and practical guidance, and driving transaction structures that align with Asana’s policies and business objectives.
Train sales teams on common commercial issues and best practices in support of closing transactions efficiently.
Apply innovative thinking to the development and scaling of commercial legal team best practices and resources—including internal knowledge-sharing materials, scalable frameworks, legal playbooks, and standards that drive deal velocity and quality.
Stay current on emerging global laws, regulatory shifts, and judicial decisions relevant to our business (including competition and data protection laws), conducting thorough research to proactively adapt internal legal guidelines.
Support and manage a variety of high-impact ad hoc legal projects as they arise.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
.
J.D. degree from an accredited institution and active membership in good standing with a U.S. state bar association.
4+ years of experience practicing law, including significant in-house experience at a technology company supporting a sales organization on complex, high-velocity outbound revenue transactions with enterprise customers, including SaaS agreements and related agreements such as DPAs, BAAs, Product-Specific Terms, and AI terms.
Proven background collaborating cross-functionally with Sales, Finance, Revenue Accounting, Deal Desk, Privacy, Security, and Legal Operations to move deals toward closing.
Excellent legal and business judgment, integrity, and emotional intelligence; able to quickly assess risks, provide practical guidance, and translate dense legal nuances into clear and actionable recommendations for non-legal business stakeholders.
Proactive, solutions-oriented, and able to work independently while thrivi
ng in ambiguity and maintaining focus on closing deals that protect Asana's values and business interests.
At Asana, we're committed to building teams that include a
variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mi
ssion
. If you're interested in this role and don't
meet every listed requirement, we still encourage you to apply
.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving
our mission
. We believe that compensation should be reflective of the value you create relative to the market value of your role
. To ensure pay is
fair and not impacted by biases, we're committed to looking a
t market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between $202,000 - $229,000. The actual base salary will vary based on various factors, including market and ind
ividual qualifications objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may be modified
.
In addition to base salary, your compensati
on package m
ay include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn more about the total
compensation and be
nefits for this role
.
We strive to provi
de equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: New York, New York, United States
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Job Overview
Align is seeking an Operations Manager to drive operational excellence across our Managed Services and Professional Services organizations. This role will develop the operating processes, performance insights, dashboards, forecasting models, and AI-enabled solutions that help leaders make better decisions and improve execution.
The ideal candidate is an operations leader who is highly analytical and comfortable working across business functions. This individual will not simply report on performance; they will establish scalable operating rhythms, improve workflows, translate data into action, and help the organization use AI and automation to work more effectively.
The hybrid position out of our New York City office.
This is a full-time position offering full benefits, a base salary in the $140,000-$160,000 range (commensurate with experience), paid training and performance-based bonuses.
Responsibilities
Process & Workflow Optimization:
Design and implement scalable procedures, tools, and operational rhythms that improve efficiency, consistency, accountability, and service delivery.
Cross-Functional Alignment:
Partner with Managed Services, Professional Services, Finance, People Operations, Sales, Technology, and executive leadership to execute company priorities and align reporting and operational needs.
Budget & Financial Management:
Track operational expenditures and financial performance, monitor KPIs, and conduct cost-benefit and return-on-investment analyses to support sound business decisions.
Strategic Planning:
Support planning cycles, manage milestones for key operational initiatives, and translate complex information into clear executive-level recommendations.
Performance Management:
Establish
operational scorecards, business reviews, and accountability mechanisms that connect team activities to business outcomes.
Continuous Improvement:
Identify
bottlenecks, control gaps, and opportunities for standardization, then
lead
practical improvements that can be measured and sustained.
Data Analytics & Business Intelligence
Design, build, and
maintain
executive dashboards, scorecards, and reporting solutions using Power BI and related tools.
Analyze operational, financial, project, and service-delivery data to
identify
trends, risks, performance gaps, and improvement opportunities.
Develop forecasting models for resource planning,
utilization
, project performance, revenue, backlog, capacity, and service operations.
Consolidate
and
validate
information from multiple business systems to create consistent, decision-ready reporting.
Translate complex datasets into clear findings, business implications, and recommended actions for leadership.
Increase dashboard adoption by presenting solutions, gathering stakeholder feedback, and providing guidance to users.
AI, Automation & Innovation
Identify
opportunities to apply AI and automation to operational workflows, reporting, knowledge management, and decision support.
Design and implement practical AI-enabled solutions using Microsoft Copilot, Power Platform, Power Automate, and other approved technologies.
Reduce repetitive manual work by automating reporting, data preparation, notifications, approvals, and other recurring processes.
Evaluate emerging AI capabilities and recommend business use cases based on operational value, feasibility, responsible use, and measurable outcomes.
Partner with business stakeholders to support adoption, document solutions, and
establish
repeatable practices.
Data Governance & Quality
Establish standards for data accuracy, consistency, ownership, and metric definitions.
Document core reports, dashboards, data sources, calculations, and operating procedures.
Investigate data discrepancies,
determine
root causes, and coordinate corrective actions.
Promote reliable and consistent use of operational data across Managed Services and Professional Services.
Required Qualifications:
5+ years of experience in operations management, business operations, data analytics, business intelligence, or
a related
discipline.
Demonstrated experience improving operational processes and
establishing
scalable workflows or operating rhythms.
Advanced experience building dashboards and reports using Power BI or a comparable business intelligence platform.
Strong analytical, forecasting, financial analysis, and problem-solving capabilities.
Advanced
proficiency
with Excel and experience combining data from multiple business systems.
Ability to convert business needs into meaningful metrics, reporting, analysis, and action plans.
Strong communication
, presentation, project management, and
stakeholder-management
skills.
Ability to work across functions, manage competing priorities, and influence decisions without relying solely on formal authority.
Preferred Qualifications
Experience in Managed Services, Professional Services, consulting, or a technology services environment.
Experience with Microsoft Power Platform, Power Automate, Microsoft Copilot, Azure AI, or similar technologies.
Working knowledge of SQL, data modeling, data architecture, and business intelligence best practices.
Experience with resource planning,
utilization
reporting, project forecasting, profitability analysis, and
service-delivery
metrics.
Experience leading cross-functional process improvement, automation, or operational transformation initiatives.
Core Competencies
Operational Excellence
Data Analytics
Business Intelligence
AI & Automation
Dashboard Development
Financial Acumen
Strategic Planning
Process Improvement
Executive Communication
Cross-Functional Leadership
Project Management
Continuous Improvement
Measures of Success
Improved visibility into operational and financial performance across Managed Services and Professional Services.
Consistent adoption and use of standardized dashboards, scorecards, and business reviews.
Reduction in manual reporting and administrative effort through automation.
Improved forecasting, resource planning, and operational decision-making.
Measurable efficiency gains from process improvements and AI-enabled workflows.
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 2
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: Russia; Moscow; Perm
Workplace: remote
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
The role
THE ROLE
We are hiring a
Senior Backend Engineer
for two platform products:
Xsolla ID
is the identity and authentication platform behind sign-in, account management and SSO across Xsolla products.
Xsolla ZK
is Web3 wallet infrastructure: smart wallets and account abstraction on a zkSync-based L2.
Both products sit on users' most sensitive flows, logging in and signing transactions, and other Xsolla teams build on top of them.
WHAT YOU WILL OWN
The backend services of your product area end to end: design, implementation, release and production operation, including on-call
Architecture across services: service boundaries, integration contracts and data ownership. You make these decisions and justify them in writing
Reliability and security of critical flows: SLOs, failure handling, protection of user data and credentials
Service performance and cost under load
WHAT YOU WILL DO
Design and build services and APIs (REST, gRPC) for authentication, account management and wallet operations
Define service boundaries and integration contracts with other Xsolla teams
Design data models and storage; optimize schemas and queries
Build event-driven and asynchronous workflows
Own observability: metrics, logs, tracing and alerting, and act on what production tells you
Take part in on-call, incident response and post-mortems
Improve the engineering environment: CI/CD, infrastructure-as-code, testing
Review code
Set up and maintain AI tooling in the repositories (Claude Code, Codex, Cursor: rules, context, harness) so the team uses it effectively
Responsibilities
Language and platform
5+ years of commercial backend development
Go: idiomatic code, concurrency (goroutines, channels, context and cancellation), memory and performance profiling (pprof)
Data
Relational databases (PostgreSQL, MySQL): schema design, indexes, query plans, transactions and isolation levels, safe migrations
Caching (Redis): when to cache, invalidation, consistency trade-offs
Distributed systems
Service architecture and distributed-systems trade-offs: consistency, availability, idempotency, retries, failure modes
Asynchronous messaging and event-driven design (Kafka, RabbitMQ or NATS): delivery guarantees, ordering, reprocessing
APIs
Designing REST and gRPC APIs: versioning, backward compatibility, contract documentation (OpenAPI / Swagger, Protobuf)
Security and identity
Application security: common vulnerability classes (OWASP Top 10), secrets management, safe handling of user data
OAuth 2.0 / OIDC from the server side: flows, tokens, sessions
Operations
Containers and orchestration (Docker, Kubernetes) at the level of deploying and debugging your own services
Observability (we use Datadog; experience with Prometheus, Grafana, ELK / Graylog or OpenTelemetry also counts): metrics, logs, tracing and alerting; diagnosing incidents in production
Engineering practices
Testing: unit, integration, contract
Git, CI/CD (GitLab CI or similar)
AI-assisted engineering
Daily hands-on use of AI coding tools (Claude Code, Codex, Cursor) for development and review, including configuring them for a repository
English
Reading technical documentation in English
Nice to Have
Web3 backend experience: blockchain integration, wallet infrastructure, account abstraction
High-load systems
Cloud platforms (GCP, AWS or Azure) and infrastructure-as-code
NoSQL databases (MongoDB or similar)
Domain experience in gaming, e-commerce, fintech or payments
HOW WE WORK
Decisions in writing.
Significant technical decisions are written up as an RFC or ADR that lays out the options and trade-offs. We discuss the document, not a blank whiteboard.
AI is part of everyday engineering.
We use AI coding tools for development and review, and we treat configuring them for a codebase as real engineering work.
HOW WE HIRE
Intro call.
Your background, your motivation and the role.
Technical interview.
Built directly on the
What you will own
and
Required
sections above. We won't ask about anything this posting doesn't promise.
Bar raiser.
An engineer from outside the hiring team checks that you raise the overall engineering bar.
THE TEAM
You will work alongside product managers, designers, backend and frontend engineers, QA and DevOps.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
EMPLOYMENT DETAILS
Location: Remote
Employment Type: Full-time
Schedule: 10:00–19:00 (flexible)
Contract: Employment agreement (entity or EOR arranged per candidate location)
EQUAL EMPLOYMENT STATEMENT
Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, language, sexual orientation, national origin, genetics, political beliefs, disability, age, marital status, social background or other characteristics.
We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
CONTACT
If you have questions regarding our hiring practices, please contact careers@xsolla.com. For more vacancies, visit xsolla.com/careers.
Location: Singapore
Enterprise Account Executive, Korea
[Singapore]
Korea is one of Asana's fastest-growing markets, and we're making a significant investment to accelerate that momentum. We're looking for an Enterprise Account Executive to own our go-to-market strategy for Korea, from defining where and how we win to closing the complex, multi-stakeholder deals that get us there.You'll be the face of Asana in market: building relationships with senior decision-makers in Korea's leading enterprises, drawing on your existing network and deep experience selling in Korea, shaping a channel and partner ecosystem that extends our reach, and positioning our AI work management platform, including AI Teammates, AI Studio, and Dash, as the way modern organizations coordinate human + AI work. You'll partner closely with regional and global colleagues across Sales, Marketing, Customer Success, Solutions Engineering, and Partnerships to turn Korea's growth into a durable, scalable business.
This role is based in our Singapore office with an
office-centric hybrid
schedule. If you're interviewing for this role, your recruiter will share more about in-office requirements.
What you'll achieve
Own the Korea go-to-market strategy, including account segmentation, target industries, territory planning, and pipeline generation, and translate it into a clear plan with measurable revenue outcomes.
Lead complex, multi-threaded enterprise sales cycles from first conversation to close, building consensus across business, IT, procurement, and executive stakeholders.
Build and scale relationships with channel and distribution partners in Korea, driving co-selling, joint pipeline, and partner-sourced revenue.
Leverage your relationships across Korea's enterprise and partner community to open doors at target accounts, accelerate early pipeline, and establish Asana as a credible, trusted brand in market.
Serve as a trusted advisor to C-level and line-of-business leaders, translating Asana's value into business outcomes that resonate in the Korean market.
Position and sell Asana's AI portfolio, including AI Teammates, AI Studio, and Dash, helping customers identify high-impact use cases for human + AI collaboration.
Anticipate roadblocks and objections with foresight, crafting win-win solutions that ensure every stakeholder sees the value of Asana.
Partner seamlessly with SDRs, Field Marketing, Solutions Engineering, and Customer Success to deliver an exceptional customer experience and drive long-term expansion.
Act as the voice of the Korean market internally, sharing customer and competitive insights with Product, Marketing, and regional leadership to inform localization and strategy.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
Native or professional fluency in Korean and English, with a deep understanding of how enterprise buying works in the Korean market.
Direct experience selling into Korean enterprises, with a clear understanding of local buying culture, decision-making hierarchies, procurement processes, and relationship-driven sales cycles.
An established network in the Korean market, such as senior business and IT decision-makers, channel partners, resellers, and system integrators, that you can credibly leverage to build pipeline.
[8+] years of experience closing business, including [4+] years selling directly into the Enterprise segment, ideally in SaaS or enterprise software.
Proven track record of closing large, complex deals with consistently high quota attainment, and a working mastery of a structured methodology such as MEDDPICC or Challenger Sales.
Experience working and managing channel, reseller, or alliance partnerships, and driving partner-sourced or co-sold revenue.
Demonstrated ability to build a market or territory strategy, ideally in a high-growth or "first-in-market" environment.
Experience leading multi-threaded sales processes with thoughtful planning and internal coordination across global and regional teams.
Expertise in cultivating trust and long-term relationships with diverse stakeholders, with a bias toward action.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we'll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
Compensation for this role follows an On-Target Earnings (OTE) structure, which includes a competitive base salary and performance-based sales incentive pay (based on the terms of the Sales Incentive Plan). These ranges are a guideline; actual base salary and OTE may vary based on various factors, including market and individual qualifications objectively assessed during the interview process, and the ranges for this role may be modified.
In addition, your compensation package may include additional components such as equity and benefits. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
- Own the mobile product and deliver two apps for HyroTrader (prop trading) and Hyro Protocol (on Solana). - Ship an MVP quickly, get apps approved in both App Store and Google Play, and iterate post-launch.
Location: Baku
Workplace: onsite
ABOUT YOU
You will play a pivotal role in delivering high-impact software solutions across our platform. You bring curiosity, initiative, and a passion for clean, scalable systems. You collaborate effectively with teammates and cross-functional partners to design, build, and improve our technical stack. You’re hands-on, deeply engaged in the code, and consistently seeking better ways to solve complex engineering challenges.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
WHAT YOU'LL DO
Software Engineering & Problem Solving:
Build and ship reliable, secure, and scalable backend systems.
Own implementation from design to deployment, ensuring maintainability and performance.
Participate in architectural discussions and offer informed technical input.
Refactor legacy codebases to improve structure and efficiency while maintaining feature
continuity.
Drive production readiness by handling incident response, root cause analysis, and
observability improvements.
Technical Excellence:
Write clear, testable, and well-documented code, emphasizing quality and automation.
Contribute to a culture of engineering excellence through code reviews and design
discussions.
Advocate for sound software development practices and continuous improvement.
Collaboration & Impact:
Work closely with product managers, designers, and other engineers to align on objectives
and deliverables.
Contribute to technical scoping and estimation for features and infrastructure work.
Identify opportunities to reduce technical debt and improve the developer experience.
QUALIFICATIONS
Hands-on experience with
Go (Golang
) in production environments.
Strong experience working with PostgreSQL and/or MySQL.
Proficient with containerization and orchestration tools: Docker, Kubernetes (K8s), and Helm.
Familiarity with messaging systems like RabbitMQ or Kafka.
Comfortable using Git and CI/CD tooling in collaborative workflows.
Working knowledge of frontend technologies, especially React and/or
Next.js
.
Basic understanding of cloud platforms (GCP preferred).
WHAT SETS YOU ARART
Experience building scalable, secure Login-as-a-Service platforms.
Deep knowledge of OAuth2, OIDC, SAML, JWT, and session/token management.
Strong grasp of social login, SSO, and federated identity.
Designed multi-tenant identity systems with isolation and configurability.
Delivered developer-friendly APIs, SDKs, and integration documentation.
Strong English communicator, for both technical and non-technical topics.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Remote (Ukraine)
[https://app.ashbyhq.com/api/images/user-content/d5fc9a0c-9608-448b-b96f-2a4966f020bf/5ecff34e-0584-41bb-ad8d-2ed09b6aec0d/G_LINK_OWN_COVER_1%20(1).png]
ABOUT US:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 400 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.
OUR MISSION:
Become a stepping stone on our customers’ journeys of self-improvement.
OUR VALUES:
- Deliver what matters
- Respect and support others
- Initiate and own
- Voiceopenly
- Execute with quality
If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com http://gismart.com.
WHAT YOU WILL DO:
- Work with incoming tickets in Zendesk with a focus on billing issues.
- Provide quality support while adhering to the team’s SLAs and KPIs.
- Handle customer complaints and come up with creative solutions in line with Gismart’s support policy.
- Test new support channels in the future, e.g. chat support and phone support.
- Create and maintain the library of saved replies.
- Collaborate across teams for reporting and bug resolution.
KEY QUALIFICATIONS:
- Written English — Advanced (C1-C2). Ability to create complex step-by-step instructions and handle billing issues while keeping replies clear, structured, and polite.
- Speed typing.
- Understand how mobile apps work (app versions, updates, compatibility with various devices).
- Understand the nature of subscriptions: renewals, refunds, billing.
- Stress-resistant
- Ability to work independently
- Good time management skills
- Be a team player
WILL BE A PLUS:
- Experience with PayPal/ Stripe or other payment platforms
- Experience with a ticket or chat systems (Zendesk/ Intercom/ Freshdesk, etc.)
- Genuine interest in the wellness sphere (dance, self-care, face yoga, nutrition).
EMPLOYEE BENEFITS:
- Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
- Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy and autonomous hub) and 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace
- Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday
- 100% Sick Leave Compensation
- Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
- Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
- Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
- Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
- Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.
УдалённоСША; We are an equal opportunity employer and encourage all applicants from every background and life experience to apply
San Francisco, CA | New York City, NY
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.