The Executive Assistant role at Figure involves providing high-level support to the CEO and CFO by managing their complex and frequently changing schedules, coordinating meetings with investors, board members, and senior executives, and handling detailed domestic and international travel arrangements including itineraries and expense reports. The position also includes overseeing daily operations of the New York City office, which serves about 50 employees, managing vendors, building services, supplies, onboarding logistics, and providing occasional IT support. Additionally, the role requires planning and executing executive and departmental offsites, leadership events, and office gatherings, managing budgets, venues, catering, and vendor relationships. The assistant will lead special projects and cross-functional initiatives to support leadership. Candidates must have over five years of experience supporting C-suite executives in fast-paced environments, with strong organizational skills, discretion, and proficiency in Google Workspace, Zoom, and Slack. The role requires working on-site in NYC Monday through Thursday and authorization to work in the U.S. without visa sponsorship. Compliance with company security policies and training is mandatory. Preferred qualifications include experience in publicly traded companies, financial services, fintech, or high-growth tech sectors, and familiarity with board meeting coordination, corporate governance calendars, workplace operations, or event planning. The technology stack includes Google Workspace, Zoom, and Slack. Benefits encompass comprehensive medical, dental, and vision coverage fully paid by the employer for employees and dependents on select plans, various flexible spending accounts, 401(k), commuter benefits, employer-paid life and disability insurance, 11 holidays plus PTO, up to 12 weeks paid family leave, continuing education reimbursement, a 25% annual bonus target paid quarterly, and company equity through RSUs.
• Sourcing Ring / security camera clips from TikTok, X, Reddit, YouTube, Instagram and Ring Neighbors. • Editing ~60-minute compilations that match the style of our existing videos exactly.
Sales Manager – Telecom Infrastructure Solutions for CIS countries. Focus on telecom power systems, passive infrastructure, energy storage, and remote monitoring.
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Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
We're looking for a Data Engineer to own the data that runs Higgsfield's enterprise business, from raw data to the numbers leadership makes decisions on.
You'll own data end to end, from raw data collection through transformation, modeling and validation, to the reporting that Sales, RevOps, Finance and Product use to run the business. Revenue, contracts and commissions all run through this work, so accuracy matters.
This is a hands-on role with real ownership. You'll report to our Data Engineering Lead, take on projects independently, and help make sure data is never the bottleneck as the business accelerates. We're an AI company, and we expect our data engineers to use AI to multiply what they can deliver.
What you'll do:
- Own end-to-end data pipelines, from raw data collection and transformation to modeling, validation and reporting.
- Integrate CRM, billing, contract and product usage data into a consistent, trusted view of our B2B customers.
- Build the data models and dashboards behind revenue reporting, commissions, forecasting and customer insights.
- Turn ambiguous business questions from Sales, RevOps and Finance into scoped projects, and drive them to completion.
- Close data gaps across teams, whether that means partnering with backend engineering to capture new data or fixing a broken pipeline.
- Build AI-powered workflows (agents, reusable skills, automations) that work with our infrastructure and scale your impact.
- Validate every number before it ships, with automated checks, monitoring and documentation that keep our data audit-ready.
- Build executive-facing reports and dashboards (CEO / VP level) that are easy to read and highlight what needs action
Requirements:
- 4+ years in data engineering, analytics engineering or a related role, including building and maintaining complex production pipelines.
- Hands-on experience building with AI, not just using it: for example, creating custom agents, skills or automations with tools like Claude, ChatGPT, Gemini or Cursor. You know where these tools help and where they fall short.
- Strong SQL and Python, plus experience with modern data warehouses and transformation/orchestration tools (e.g., Snowflake or BigQuery, dbt, Airflow or Dagster).
- Experience integrating data from business systems such as Salesforce, HubSpot or Stripe.
- Structured thinking: you break ambiguous problems into clear steps and solve them methodically.
- A proactive, self-directed approach. You learn fast, take ownership without waiting for instructions, and push work over the finish line.
- Clear communication, including explaining technical work and its tradeoffs to nontechnical stakeholders.
Nice to Haves:
- Experience partnering with Finance on data that demands high precision (revenue, billing, commissions).
- Early or growth-stage startup experience.
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $200,000 - $260,000, depending on experience, skills, scope, and location.
- Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Remote (US); San Francisco, CA; New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Manager of Strategic Account Executives at Ramp, you'll lead the team responsible for winning our largest and most complex customers. Reporting to our Enterprise Sales Leader, you'll coach a team of Strategic AEs through long, multi-threaded sales cycles while building a culture of rigor, accountability, and high performance.
This is a hands-on, player-coach role. You'll spend your time in the deals with your team: running deal strategy, joining executive meetings, navigating procurement and security reviews, and helping close transformational, multi-product deals. You'll partner closely with solutions consulting, account management, product, marketing, partnerships, and finance to make sure we win, and win in a way that sets customers up for long-term success.
Most Critical Traits
1/ Strategic Deal Leadership: You are an expert at running complex, high-value deals with many stakeholders, long cycles, and significant contractual, technical, and financial scrutiny, and you can teach your team to do the same.
2/ Coaching and Developing Talent: You make good AEs great. You coach through live deals, give direct feedback, and build repeatable habits across the team.
3/ Operational Rigor: You run a disciplined team. You forecast accurately, inspect pipeline closely, and use data to spot risks and opportunities early.
What You'll Do
- Lead, coach, and develop a team of Strategic AEs selling into Ramp's largest prospects
- Own your team's pipeline, forecast, and revenue targets, and deliver predictable results quarter over quarter
- Get directly involved in key deals: build account strategies, multi-thread into executive teams, and help navigate procurement, legal, IT, and security processes
- Run rigorous deal reviews and pipeline inspections to improve win rates, deal velocity, and deal size
- Partner with solutions consulting, account management, product, and support to deliver tailored, multi-product solutions and smooth handoffs post-close
- Bring customer and market insights back to product and GTM leadership to shape the roadmap and Enterprise strategy
- Recruit, hire, and onboard top strategic sales talent as the team grows
- Help execute the Enterprise GTM strategy set by the Enterprise Sales Leader, and contribute ideas to improve it
What You'll Need
- 3+ years of experience managing quota-carrying enterprise or strategic sales teams, with a track record of hitting or exceeding targets
- A background as a top-performing enterprise or strategic AE closing complex, six- and seven-figure deals
- Deep experience running long sales cycles with multiple stakeholders, including the C-suite, procurement, legal, and IT
- Strong forecasting and pipeline management discipline, and comfort using data to drive decisions
- A proven ability to coach AEs through live deals and develop them into stronger sellers
- Strong cross-functional collaboration skills, with experience partnering closely with solutions, product, and post-sales teams
- Excellent communication skills, including the ability to articulate contractual, technical, and financial value to executive buyers
Nice-to-Haves
- Experience selling to CFOs, Controllers, and finance leaders
- Financial services or fintech experience
- Experience selling platform or multi-product SaaS solutions that involve ERP or systems integrations
- Experience at a high-growth company
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Bay Area, CA
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
About the Role:
As an
Account Executive
, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve.
This is a Full-Time position.
A Day in the Life
Grow business and achieve sales targets by developing, and executing a territory plan
Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators
Understand customer objectives, and articulate relevant technology and industry trends
Represent Snap! Mobile at events to influence sales opportunities
Build and cultivate customer relationships at schools, districts, club sports
Manage sales pipeline and provide accurate sales forecasts
Maintain accurate customer records within the company’s systems, including HubSpot
Role Progression
Within 1 Month, You Will:
Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship
Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators
Effectively manage all steps in the sales process and track progress in CRM
Learn best practices, processes, and business tools used including HubSpot
Within 3 Months, You Will:
Be executing a strategic territory growth plan, built in collaboration with your manager
Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally
Know how to prospect to create new revenue opportunities
Within 6 Months, You Will:
Complete sales activities at volume with a high degree of independence, both in-person and digitally
Prospect and close sales toward quarterly and annual targets
Work sales opportunities from beginning to end, resulting in new business
Increase customer saturation and retention rates, add revenue through customer acquisition
What Sets Us Apart?
Work with an industry leader to innovate and develop products to serve our customers
Work with a team that has a proven track record of growth and achievement
Support your community, and it’s future leaders by providing a better opportunity
You will be challenged and encouraged to broaden your skills
Regular social & philanthropic events
Access to personal development courses and tools internally
About You
You are organized, get things done, and routinely exceed goals
You are comfortable in a quickly changing environment and adapt to reach high-performance
You have a strong desire to learn in a fast-moving technology company
Thrive on open transparency, communication, and collaboration
2+ years of sales experience
Requirements:
Clean driving record
Compensation:
Base Salary $50K + Commission, uncapped with average OTE of $75K - $95K in year one
Snap! Mobile is proud to offer the following benefits:
Medical, Dental, Vision
401K match from the company
Paid Company Holidays
Unlimited PTO
Compensation:
Base + Commission with an average OTE of $75 -95K in year one.
Account Executive Compensation
$75,000
—
$95,000 USD
CA Residents click here for privacy policy
We use E-verify to onboard new hires. Please click
here
to learn more.
Location: Reno, NV
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
About the Role:
As an
Account Executive
, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve.
This is a Full-Time position.
A Day in the Life
Grow business and achieve sales targets by developing, and executing a territory plan
Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators
Understand customer objectives, and articulate relevant technology and industry trends
Represent Snap! Mobile at events to influence sales opportunities
Build and cultivate customer relationships at schools, districts, club sports
Manage sales pipeline and provide accurate sales forecasts
Maintain accurate customer records within the company’s systems, including HubSpot
Role Progression
Within 1 Month, You Will:
Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship
Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators
Effectively manage all steps in the sales process and track progress in CRM
Learn best practices, processes, and business tools used including HubSpot
Within 3 Months, You Will:
Be executing a strategic territory growth plan, built in collaboration with your manager
Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally
Know how to prospect to create new revenue opportunities
Within 6 Months, You Will:
Complete sales activities at volume with a high degree of independence, both in-person and digitally
Prospect and close sales toward quarterly and annual targets
Work sales opportunities from beginning to end, resulting in new business
Increase customer saturation and retention rates, add revenue through customer acquisition
What Sets Us Apart?
Work with an industry leader to innovate and develop products to serve our customers
Work with a team that has a proven track record of growth and achievement
Support your community, and it’s future leaders by providing a better opportunity
You will be challenged and encouraged to broaden your skills
Regular social & philanthropic events
Access to personal development courses and tools internally
About You
You are organized, get things done, and routinely exceed goals
You are comfortable in a quickly changing environment and adapt to reach high-performance
You have a strong desire to learn in a fast-moving technology company
Thrive on open transparency, communication, and collaboration
2+ years of sales experience
Requirements:
Clean driving record
Compensation:
Base Salary $50K + Commission, uncapped with average OTE of $75K - $95K in year one
Snap! Mobile is proud to offer the following benefits:
Medical, Dental, Vision
401K match from the company
Paid Company Holidays
Unlimited PTO
Compensation:
Base + Commission with an average OTE of $75 -95K in year one.
Account Executive Compensation
$75,000
—
$95,000 USD
CA Residents click here for privacy policy
We use E-verify to onboard new hires. Please click
here
to learn more.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a hands-on Legal Specialist (Law Enforcement) to join our Litigation, Regulatory & Policy team at Anthropic. In this role, you will be a key player in building out our legal function and running how Anthropic responds to law enforcement and government requests for user data, while navigating the intricate regulatory landscape of the AI industry. We expect this role to flex beyond the law enforcement queue into legal operations to support the broader litigation, regulatory, and policy team. The successful candidate will be a strong team player, able to build positive relationships with colleagues and work collaboratively toward shared goals.
Key responsibilities
Own the end-to-end response to law enforcement and government requests for user data, from intake and validation through production and closeout, including subpoenas, court orders, search warrants, preservation letters, and emergency disclosure requests from domestic and foreign authorities
Prepare and execute data productions: scoping, data retrieval, coordination with counsel, and eventual production
Handle foreign and cross-border process, including MLATs and letters rogatory, and manage escalations across jurisdictions
Handle civil third-party subpoenas and preservation demands
Maintain expertise in where user data lives across Anthropic's product surfaces and operate the internal data retrieval tooling
Run and improve the law enforcement response process and tooling
Partner with Trust and Safety, Security, Privacy, and Engineering on requests that touch user accounts, investigations, or safety escalations
Coordinate with outside counsel, alongside in-house counsel, on objections, challenges, and narrowing
Produce recurring reporting on request volume, deadlines, and queue health, and support Anthropic's periodic transparency reporting on government requests
Monitor legal developments in government access to user data and advise the team on their operational impact
Support litigation and regulatory matters and stretch beyond core responsibilities as needed to support the legal team's objectives
Minimum qualifications
Experience in a legal operations, business/operations manager, or paralegal role in an in-house legal department, or similar experience
Direct, front-line experience handling law enforcement or government requests for user data, including subpoenas, court orders, warrants, preservation letters, and emergency disclosure requests
Working knowledge of the legal framework for law enforcement access to user data, including the Stored Communications Act and the mechanics of foreign and cross-border requests such as MLATs
Excellent written and verbal communication skills, with the ability to work effectively with colleagues at all levels of the organization
Demonstrated ability to exercise good judgment and maintain the highest standards of discretion and confidentiality when handling sensitive legal matters, including under time pressure
Strong project management skills, including the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously
Experience owning an intake, queue, or docketing process end to end, including deciding what gets escalated and maintaining rigorous tracking
Comfort operating and improving the tooling a legal process runs on (trackers, spreadsheets, forms, aliases, and simple automations), with a willingness to make changes directly rather than route every change to someone else
A proactive, solutions-oriented approach to identifying, recommending, and implementing process improvements within the legal department
Preferred qualifications
5+ years of experience in legal operations, business/operations management, or a paralegal role in an in-house legal department
2+ years of experience at a high-growth technology company, with exposure to the legal challenges and opportunities presented by emerging technologies
Experience building or scaling a law enforcement response process
Experience managing legal intake process within a growing company
Demonstrated ability to think critically and creatively, adapting to new challenges and finding practical solutions to complex legal issues
Familiarity with legal project management software such as Asana, Trello, or Jira, and a willingness to learn and adopt new tools to streamline legal processes
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$1
—
$2 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote-US
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
As a UX Researcher at Phantom, you will help us understand how people manage their money, discover opportunities, and trade with confidence. You will combine direct user understanding with behavioral data to build shared evidence that informs strategy, priorities, and execution across Product, Design, Engineering, Data Science, Marketing, Support, and leadership. The role sits within Design and partners across functions to prioritize important questions, communicate what findings mean for their work, and follow through on how insights are used.
RESPONSIBILITIES
- Partner with cross-functional teams to prioritize the questions that matter most, matching each study’s scope, method, and depth to the decision, available resources, and risk.
- Lead discovery and evaluation across the product lifecycle: uncover unmet needs, test early concepts, and assess how shipped experiences work in people’s real contexts.
- Partner with Data Science to connect user understanding with funnel and cohort analysis, experiments, and outcome measurement.
- Translate research into clear insights and recommendations that inform cross-functional strategy, priorities, and product decisions. Use concise narratives, visual evidence, and working sessions to help teams and leadership understand implications, raise risks, and follow through from findings to action.
- Bring Product, Design, and Engineering into the research process, and coach partners to run appropriate lightweight studies with a high quality bar.
- Make research easy to engage with through clear paths for researcher-led work, coached self-service, and specialist support, backed by a well-maintained participant panel, reusable evidence, and practical tools.
- Build a repeatable listening loop with Support, Marketing, and Data Science, combining direct research and targeted feedback to track changing needs across priority journeys and cohorts, while caring for participants and their information.
QUALIFICATIONS
- Significant experience leading product research end to end, with a portfolio showing your ownership and how your work changed product or business decisions.
- Strong qualitative research craft and judgment about which methods fit which questions, including interviews, observation, concept testing, usability studies, and surveys. Balance speed and evidence quality according to the decision’s importance.
- Sound analytical judgment, including the ability to partner with Data Science, interpret behavioral data, and explain sampling and evidence limitations.
- Experience building or improving a research practice in an environment where you needed to prioritize, work independently, and help others learn.
- Clear, direct, and kind communication, strong synthesis, and demonstrated ability to translate research into insights that inform decisions across functions. Explain implications for different audiences, challenge assumptions, surface risks, and build alignment through evidence.
- Proactive ownership and sound judgment: make deliberate tradeoffs, deliver with urgency and quality, and move work forward when information is incomplete.
- Curiosity about financial products and the ability to make complex or unfamiliar experiences understandable.
Nice to have
- Experience researching consumer fintech, investing, trading, payments, or crypto.
- Experience recruiting across diverse markets or studying trust, risk, onboarding, and repeat use.
- Familiarity with product analytics, SQL, or AI-assisted research workflows, supported by strong human judgment.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: London
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
RESPONSIBILITIES
- Recruit, hire, and grow Baseten’s first SRE team in London, with ongoing coaching, feedback, and career development through regular 1:1s.
- Set clear performance expectations, hold a high bar, and foster a culture of ownership, accountability, and continuous improvement.
- Own the reliability of Baseten’s multi-cloud Kubernetes infrastructure during your team’s hours, including incident response, post-mortems, and remediation tracking.
- Partner with SRE leadership in the US to design follow-the-sun on-call rotations, escalation paths, and handoff processes.
- Serve as the escalation point for major incidents, drive resolution with urgency, and make sure the team learns from every incident.
- Drive technical decisions through design reviews, code reviews, and architectural discussions. Turn the reliability roadmap into clear team priorities and milestones, and hold the team accountable for delivering them.
- Lead the team in defining and instrumenting SLOs and SLIs, and in building observability infrastructure (metrics, logging, dashboards, and alerting) as code.
- Turn recurring failure patterns and tribal knowledge into runbooks, automated mitigations, and self-healing systems.
- Partner with engineering, forward deployed, capacity, and product teams to raise the operational floor across the company, and represent your team’s progress, capacity, and tradeoffs clearly to leadership.
- Ensure the fleet is healthy and operational across all clusters. Interact with vendors and internal teams to remediate node failures and reliability concerns.
- Exercise and encourage good judgment on tooling and architectural tradeoffs, with a bias against unnecessary complexity.
REQUIREMENTS
- 4+ years of experience directly managing engineers in an SRE, cloud infrastructure, or platform engineering context.
- Extensive hands-on experience with Kubernetes, with the ability to engage credibly in architectural discussions and code reviews (multi-cloud experience across EKS, GKE, or similar is a strong plus).
- Strong background building and maintaining scalable production infrastructure.
- Strong foundation in observability tooling: metrics (VictoriaMetrics, Prometheus), logging (Loki, ELK), dashboards (Grafana), and alerting pipelines.
- Experience with infrastructure-as-code (Terraform, Helm) and GitOps workflows (Flux CD, ArgoCD).
- Experience leading incident response, running post-mortems, and building on-call rotations and runbooks.
- Track record of recruiting and growing engineering talent.
- Strong written and verbal communication skills, with the ability to collaborate across time zones and influence without direct authority.
- Openness to learning about ML infrastructure. Prior machine learning experience is not required.
- Ability to work onsite in our London office 3 days a week.
NICE TO HAVE
- Experience building a new team or establishing an engineering presence in a new region.
- Observability-as-code experience.
- Background in multi-cloud and hybrid environments.
- Familiarity with incident management platforms (incident.io http://incident.io or similar).
- Background in GPU infrastructure, or in diagnosing runtime issues around latency, memory behaviour, GPU utilisation, and concurrency.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Remote (U.S. & Canada)
Workplace: Remote
The Company:
Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.
We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1.5M passionate learners with more than $100M in annual bookings.
Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.
The Role
We’re looking for a Senior Product Manager to define and drive the strategy for a core part of our marketplace. You’ll own a product area end to end, from identifying the right problems through launch and long-term iteration, and you’ll work closely with Engineering, Design, Data, and business leaders.
At our size, this is a high-autonomy, high-impact role. You’ll operate with ambiguity, make consequential decisions with incomplete information, and align teams around a clear direction. Your work will directly influence how families discover learning and how educators build successful businesses on Outschool.
Core Responsibilities:
- Set the vision and strategy for your product area. Define the customer problems worth solving, the outcomes to pursue, and a multi-quarter strategy and roadmap, including what we will not do. Connect your strategy to company priorities and influence those priorities with evidence.
- Develop deep customer insight. Talk directly with families and educators, partner with customer-facing teams, and combine qualitative research with quantitative analysis to uncover opportunities others haven’t seen.
- Balance a two-sided marketplace. Make thoughtful trade-offs between the needs of families and educators, grounded in customer value and business impact.
- Make high-stakes decisions and own the outcomes. Weigh evidence, technical constraints, and business goals to make clear recommendations and decisions. Communicate the reasoning, work through disagreement constructively, and adjust course when the evidence changes.
- Lead across the organization without formal authority. Build alignment among Engineering, Design, Data, Marketing, Operations, and senior leadership. Resolve conflicting priorities, establish clear ownership, and keep initiatives moving.
- Drive execution and launch. Partner with your team to define success measures and make practical scope decisions that balance speed and quality. Anticipate risks and dependencies, and ensure customers can discover, understand, and adopt what we build.
- Own results after launch. Measure customer and business impact, test assumptions, share what you learn, and use the evidence to scale, iterate, or stop work.
- Raise the bar for product craft. Model strong product thinking, write clear strategy and decision documents, and mentor other PMs and cross-functional partners.
- Apply AI thoughtfully. Use AI to accelerate research, prototyping, and analysis, and identify where AI can create meaningful customer value.
Desired Experience & Skills:
- 6+ years of product management experience, including 3+ years owning a significant software product or product area from discovery through launch and iteration, with a track record of measurable customer and business impact.
- Demonstrated ability to define product strategy and vision in ambiguous environments, and to translate it into a prioritized, outcome-driven roadmap.
- Strong cross-functional leadership. You’ve earned trust across technical and business teams, influenced senior stakeholders, and moved complex initiatives forward without formal authority.
- Excellent communication. You write concise, compelling briefs and strategy narratives, explain decisions and trade-offs to different audiences, and listen carefully.
- Sound product judgment grounded in customer needs, data, business goals, and technical constraints, with the confidence to make decisions with incomplete information.
- Strong analytical skills, including comfort defining metrics, designing experiments, and drawing insight from data.
- A high degree of ownership. You identify what needs attention, propose a path forward, and follow through.
- The ability to give and receive direct, constructive feedback, and to take responsibility for the impact of your decisions.
- A genuine interest in expanding access to learning and improving the experience of families and educators.
What success looks like:
- First 90 days: You’ve built deep customer and business understanding, earned the trust of your partners, and presented a clear point of view on strategy and priorities for your area.
- 6 months: Your team has a shared understanding of the problems, goals, and reasoning behind key decisions, and you’ve shipped meaningful improvements with a clear adoption plan.
- 12 months: Your product area shows measurable progress against agreed customer and business goals, your decisions and learnings are shaping broader company priorities, and you’re raising the bar for how product work gets done.
Other Considerations:
- Building products for a consumer marketplace, education business, or another environment with multiple customer groups.
- Working in a small or growing company where priorities evolve and PMs stay close to execution.
- Mentoring or coaching other product managers.
- Hands-on use of AI tools in product discovery, prototyping, or delivery, or experience shipping AI-powered features.
Compensation:
Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process.
For Canadian-based candidates, compensation range for this role is $172,000 - $193,500 CAD annually.
This role is available in the following US Pay Zones:
US Tiers
US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro
US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro
US Tier 3: All other cities and states
US Pay Zones
US Tier 1: $208,000 - $234,000
US Tier 2: $176,800 - $198,900
US Tier 3: $156,000 - $175,500
Benefits & Culture:
At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:
- Shared Financial Success: Competitive salaries, stock options, and retirement plans.
- Health: Comprehensive medical, dental, vision, disability, and life insurance.
- Wellness: Annual wellness stipend, access to coaching & therapy, and pet wellness plans.
- PTO & Family Benefits: Generous PTO and family leave policies.
- Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.
- Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes.
- Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org http://Outschool.org’s nonprofit programs.
Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.
If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com.
Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada.
Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.
Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice https://outschool.com/pages/privacy-Emp for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We believe powerful AI can compress a century of scientific progress into a decade. Bringing Claude to scientists and engineers is a big part of building toward that future.
Claude has already helped
uncover a novel enzyme system
,
formalize Fermat’s Last Theorem
, design
more efficient quantum circuits
, and compute
new results in theoretical physics
— and this is just the beginning. You’ll figure out what scientists and engineers need from Claude and build it from 0→1.
You’ll be a technical leader with a high degree of autonomy, helping clear the path to harnessing scientific AGI. You’ll work with internal experts and industry partners. Initiatives like our
AI for Science Program
will connect you with researchers we support in high-impact work across scientific fields.
Key responsibilities
Build products that unlock scientific discovery
Partner with product management, design, and go-to-market to make complex workflows, like modeling and simulation, simple to run with Claude
Work closely with research to make models better at science and engineering
Spend time with users in academia and industry to decide what to build next
Own technical design and delivery end to end, shipping product quickly rather than just executing a spec
Minimum qualifications
Software engineering experience, including owning the technical design and delivery of products
Experience building products from 0 to 1 in fast-moving environments, and setting technical direction with limited precedent to lean on
Experience building AI products, and knowledge of what it takes to turn model capabilities into applications people actually use
Ability to think holistically about user experience and craft tools that are a pleasure for scientists and engineers to use
Comfort working directly with technical domain experts and customers, and turning what you learn into product
Enjoyment of solving hard problems together with researchers, scientists, and other engineers
Preferred qualifications
8+ years of software engineering experience, ideally with 2+ years at a Staff or equivalent technical leadership level
Background in math, physics, materials science, mechanical or electrical engineering, or another science or engineering field
Experience building software for scientists or engineers, such as CAD, simulation, electronics design, or scientific computing tools
Experience as a founder or early engineer at a company building tools for scientists or engineers
Experience working with research teams to improve domain-specific model capabilities, including evaluation frameworks
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Peru; Colombia; Panama; Bolivia, Plurinational State of; Ecuador; Paraguay
Position:
Virtual Customer Service Representative
Languages:
English, Spanish
At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership options to make e-mobility accessible and empower our customers to succeed.
As Whizz continues to grow, we are looking for a
Virtual Customer Service Representative
who will support customers visiting our locations remotely through a
live video connection
.
In this role, you will assist customers through a monitor installed at our locations. When customers arrive, they will be able to connect with you via a live video connection, where you will guide them, answer questions, and help resolve common service requests.
Your goal will be to provide fast, friendly, and clear assistance, ensuring that customers receive the same level of service as if a representative were physically present at the location.
New customers:
Help customers choose the right bike, battery, accessories, and services
Explain bike features, subscription plans, and pricing
Assist customers with signing up, creating accounts, and completing payments
Use sales techniques to convert potential customers into subscribers
Existing customers:
Support customers with subscription questions, payments, and account issues
Help customers troubleshoot basic bike or service issues remotely
Coordinate service requests and follow-ups with the operations team
Address customer concerns and objections while maintaining a high level of satisfaction
Customer communication:
Provide clear, accurate, and friendly communication to customers
Coordinate with internal teams via chat and messaging tools to resolve customer requests
Build trust and long-term relationships with our rider community
Requirements
Native or fluent
Spanish
Fluent
English (C1 - C2 level)
2+ years of experience in customer support, sales, or call center roles
Comfortable working on camera and assisting customers via
live video
throughout the day
Ability to multitask and stay organized in a fast-paced environment
Comfortable using CRM systems and productivity tools
High-speed internet connection, and headset
Previous on-site experience in a retail environment is considered an advantage.
Benefits
What We Offer
Competitive salary.
Remote work flexibility.
Collaborative and innovative work environment.
УдалённоPeru; Colombia; Panama; Bolivia, Plurinational State of; Ecuador; Paraguay
Location: Philippines
We are seeking an articulate, highly organized, and dependable
Virtual Front Desk & Patient Communications Coordinator
to join our team in supporting a high-volume U.S. medical practice. In this front-line remote role, your primary focus will be managing inbound and outbound patient communications, coordinating provider schedules, and maintaining clean patient records. As a secondary responsibility, you will assist with verifying insurance eligibility and processing prior authorizations through payer portals.
Because this position requires extensive daily interaction with U.S. patients, medical staff, and insurance representatives over the phone,
hands-on proficiency with AthenaOne EHR
and
exceptional, accent-neutral verbal English communication
are absolute, non-negotiable requirements. You must be comfortable managing high call volumes via
RingCentral
, operating independently under standard practice protocols, and handling confidential patient records in full compliance with HIPAA regulations.
Working Environment & Core Schedule
Role Title:
Virtual Front Desk & Patient Communications Coordinator
Status:
Full-Time (40 Hours / Week)
Schedule:
Monday – Friday, Standard U.S. Business Hours (e.g., 8:00 AM – 5:00 PM EST / CST / PST)
Core Technology Stack:
AthenaOne EHR
,
RingCentral
(VoIP & Messaging), Insurance Payer Portals, Secure Practice Email
Primary Scope:
Inbound/Outbound Phone Triage, Patient Scheduling, Front Desk Records Management, Secondary Insurance Eligibility & Prior Authorization Support
Top 3 Daily Tasks
Inbound/Outbound Call Management:
Answer high-volume patient calls and voicemails via RingCentral, address routine inquiries, route clinical concerns to medical staff, and document phone interactions in AthenaOne.
Patient Scheduling & Calendar Coordination:
Book, reschedule, and confirm consultations and follow-up visits, follow up on no-shows/cancellations, and optimize provider schedules in AthenaOne.
Insurance Eligibility & Prior Authorization Support:
Perform real-time benefits verification, initiate and track prior authorization requests across payer portals, and log authorization status updates in AthenaOne.
Core Responsibilities
Patient Communications & Call Handling:
Manage heavy phone call traffic via RingCentral, providing warm, professional, and clear verbal communication for scheduling, general practice inquiries, and follow-ups.
Appointment Scheduling:
Execute patient scheduling in accordance with practice-specific provider rules, send pre-appointment instructions, and actively manage recall/wait lists.
Front Desk Records Administration:
Collect and update patient demographic data, insurance information, and medical histories inside
AthenaOne EHR
, ensuring full data accuracy.
Insurance Eligibility & Benefits Verification:
Verify commercial, Medicare, and Medicaid coverage prior to appointments to determine active benefits and patient cost-sharing responsibilities.
Prior Authorization Tracking:
Prepare, submit, and monitor prior authorization requests for diagnostic tests, specialty procedures, and medications, escalating complex denials or urgent needs to clinical leads.
HIPAA Compliance & Team Coordination:
Route patient chart notes and clinical messages securely to providers while adhering strictly to HIPAA privacy policies.
Requirements
AthenaOne EHR Mastery:
Direct, hands-on operational experience navigating
AthenaOne EHR
for appointment scheduling, patient demographic updates, and chart documentation.
Medical Front Desk Experience:
Proven background managing high-volume inbound/outbound calls and front-desk workflows in a U.S. medical clinic or virtual assistant setup.
Fluent English Communication:
Flawless verbal and written English skills with a clear, accent-neutral phone presence and high listening comprehension during fast-paced calls.
Patient Scheduling & Prior Authorization Background:
Demonstrated proficiency in booking complex patient appointments and executing prior authorization requests through insurance portals.
HIPAA Compliance Knowledge:
Solid understanding of U.S. healthcare workflows, medical terminology, and HIPAA patient privacy regulations.
Remote Workspace Setup:
Dedicated, private home office with a lockable door, high-performance computer (PC/Mac), high-speed primary internet connection, backup internet/power solutions, and a noise-canceling headset.
Preferred Qualifications
Hands-on experience using
RingCentral
or comparable cloud-based VoIP platforms.
Prior experience supporting a high-volume, multi-provider U.S. medical practice.
Deep experience navigating major U.S. insurance payer portals (Availity, Optum, NaviNet) for real-time eligibility and prior authorizations.
Ideal Candidate Profile
You are a sharp, articulate front-desk professional who thrives in a fast-paced clinical setting. You navigate AthenaOne and RingCentral effortlessly, manage high call volumes with patience and warmth, and keep patient schedules and insurance authorizations running smoothly.
Location: Cyprus; London, United Kingdom; United Arab Emirates; Serbia; Malta
GoMining is building the next generation of the Bitcoin economy.
Our mission is to unlock Bitcoin's full potential, moving it from a passive asset into an active financial system used daily by millions of people.
We combine Bitcoin mining, payments, and Bitcoin finance into one global ecosystem, making Bitcoin products accessible to both mainstream and crypto-native audiences.
As we continue to expand internationally, we are scaling our global partnership ecosystem and building new revenue-generating distribution channels.
We are looking for a
Head of Partnerships & Sales
to drive the international expansion of GoMining's affiliate and strategic partnership business.
This is a hands-on commercial leadership role with a clear focus on
partner acquisition, deal execution, revenue generation, and building scalable sales operations
.
We are looking for a strong commercial leader who can personally identify opportunities, open doors, negotiate with major partners, close deals, and generate measurable business results.
You will initially take a highly hands-on approach, leveraging your own network and commercial expertise to acquire high-value partners and establish successful sales channels.
As the direction grows, you will have the opportunity to build and lead your own business development team, scale partner acquisition, and develop a predictable, revenue-generating sales operation.
This is not a purely strategic or people-management position. We are looking for someone who can sell, close deals, generate revenue, and build a team around proven commercial results.
Responsibilities
Strategic Partnerships & Business Development
Personally identify, approach, negotiate with, and close high-value strategic partners across international markets.
Develop partnerships with crypto exchanges, wallets, affiliate networks, brokers, fintech platforms, iGaming companies, media groups, and other businesses with large customer audiences.
Leverage your existing professional network to accelerate partner acquisition and commercial growth.
Own the entire partnership sales cycle — from prospecting and outreach to negotiation, agreement, onboarding, activation, and revenue generation.
Build relationships with founders, C-level executives, commercial directors, and key decision-makers.
Negotiate commercial terms, affiliate commissions, revenue-sharing agreements, and long-term strategic partnerships.
Represent GoMining at major international conferences, industry events, and business meetings.
Identify and develop new partnership opportunities across crypto, fintech, brokerage, affiliate marketing, and adjacent industries.
Sales Execution & Revenue Growth
Take direct ownership of partner acquisition and revenue targets.
Personally drive high-value deals and convert partnerships into active, revenue-generating relationships.
Develop commercial strategies to increase partner-driven sales volume and revenue.
Identify the most promising markets, partner segments, and distribution opportunities.
Build and manage a strong pipeline of potential partners and strategic deals.
Develop partner activation strategies to ensure new partnerships generate measurable commercial results.
Monitor partner performance, sales conversion, and revenue contribution.
Optimize commercial agreements and incentive models to improve partner productivity and profitability.
Establish predictable and scalable partner-driven sales processes.
Building & Scaling the Sales Team
Initially lead commercial activities personally, demonstrating a successful and repeatable sales approach.
Build and scale a high-performing business development and partnerships team as the direction grows.
Hire, onboard, coach, and develop sales professionals.
Establish clear sales targets, KPIs, pipeline management, and reporting standards.
Create effective prospecting, negotiation, onboarding, and partner development processes.
Build a performance-driven commercial culture focused on ownership, speed, accountability, and measurable results.
Continuously improve team productivity, sales conversion, and revenue generation.
Market Expansion & Strategic Growth
Identify high-potential markets and partner segments for international expansion.
Develop market-entry strategies through strategic partnerships and distribution channels.
Build relationships with influential industry players, affiliate networks, and regional business leaders.
Explore new commercial models, distribution opportunities, and partnership structures.
Collaborate with Product, Marketing, Payments, Finance, and Operations to ensure successful partner onboarding and activation.
Translate market feedback and partner insights into commercial opportunities and product improvements.
Requirements
5+ years of experience in business development, B2B sales, affiliate partnerships, strategic partnerships, or commercial leadership.
Proven track record of
personally acquiring major partners, negotiating commercial agreements, and generating significant revenue
.
Strong experience in at least one of the following industries: crypto, fintech, forex/CFD brokerage, iGaming, gambling, affiliate networks, or other performance-driven digital businesses.
Established professional network of affiliates, brokers, commercial partners, industry decision-makers, or distribution channels.
Experience managing complex B2B sales cycles and negotiating high-value commercial agreements.
Strong understanding of affiliate marketing, CPA, RevShare, hybrid commission models, and partner-driven acquisition.
Demonstrated ability to develop commercial opportunities from scratch and turn them into measurable business results.
Experience building or leading business development, partnerships, or sales teams, or clear potential to grow into such a leadership role.
Strong commercial mindset with an understanding of revenue, sales performance, partner economics, and profitability.
Ability to combine strategic thinking with hands-on sales execution.
Entrepreneurial mindset, high level of ownership, proactivity, and results orientation.
Excellent communication, relationship-building, and negotiation skills.
Willingness to travel internationally and actively participate in conferences and business meetings.
Fluent English (C1+).
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
Compliance Controls & Monitoring (C&M) is OnePay’s second line of defense, responsible for establishing and overseeing the firm's compliance control environment. Distinct from independent Compliance Testing, C&M identifies and assesses regulatory risks, evaluates controls, and drives compliant product and operational outcomes across the product lifecycle. This role requires an experienced compliance professional who can independently evaluate complex regulatory matters, recommend practical solutions, and execute compliance oversight activities in a fast-paced, evolving financial services environment.
What Makes This Role Different:
OnePay is a growing company with a broad and evolving product set, and our regulatory landscape evolves alongside it. This role sits at the center of that growth. You'll assess new and changing products, apply regulatory requirements to situations that don't always have clear precedent, and help the business find compliant paths forward. Strong partnerships with Product, Legal, and Operations is a given, and your goal is to bring a clear, well-reasoned compliance perspective to that table. The best fit is someone who is energized by that kind of work: exercising sound judgment on complex questions, communicating risk clearly and constructively, and advocating independently for the right controls.
You will:
- Regulatory Advisory & Business Partnership: Build trusted relationships across Product, Operations, Engineering, Marketing, Legal, and Compliance. Independently evaluate business practices and controls against applicable regulatory requirements, provide practical compliance guidance, and confidently challenge potential noncompliance while influencing appropriate corrective actions.
- Compliance Controls: Evaluate compliance control design and adequacy, identify gaps in regulatory coverage, and recommend and drive enhancements. Support control development, risk-to-control mapping, documentation, and maintenance of the centralized compliance control inventory within the firm's GRC platform.
- Compliance Risk Assessment: Execute and maintain compliance risk assessments across products, processes, and regulatory requirements. Evaluate inherent risk, control coverage, and residual risk; recommend appropriate mitigation; and support implementation and ongoing maintenance of compliance risk assessment processes within the firm's GRC platform.
- Execution & Continuous Improvement: Independently manage assigned compliance activities and initiatives through completion while balancing competing priorities and deadlines. Identify opportunities to improve processes, increase efficiency, and enhance operational effectiveness.
- Change Management: Assess regulatory compliance implications of new or modified products, business processes, systems, and operational changes. Partner with stakeholders to evaluate control impacts and support appropriate compliance measures throughout implementation.
YOU BRING
- Mid Career (5-10 Years) with progressively responsible advisory experience within banking, fintech, or consumer financial services, with strong knowledge of applicable federal and state consumer financial protection laws and regulations.
- Demonstrated ability to independently interpret regulatory requirements, provide credible challenge, and influence decisions across cross-functional stakeholders, including comfort making and defending well-reasoned judgment calls on nuanced questions and evolving regulatory guidance.
- Hands-on experience conducting compliance risk assessments, evaluating control design and effectiveness, and working with risk registers or GRC platforms.
- Strong critical thinking and communication skills, with the ability to explain regulatory risk clearly and constructively to business partners, and to advocate independently for the right controls.
- Proven ability to manage competing priorities and drive work to completion with a high degree of ownership.
- Experience in a fintech, startup, or similarly dynamic financial services environment preferred.
- CRCM, CIA or equivalent certification preferred.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
ГибридSan Francisco Bay Area, USA; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone
УдалённоRemote (US); San Francisco, CA; New York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
География найма не уточнена
Reno, NV
San Francisco, CA | New York City, NY
УдалённоRemote-US; We strongly encourage candidates of all backgrounds to apply
ГибридLondon; Strong written and verbal communication skills, with the ability to collaborate across time zones and influence without direct authority
УдалённоseniorRemote (U.S. & Canada); Full-time employees must be a citizen or legal residents of the U.S; Unless specifically indicated otherwise, we hire employees only in the U.S
San Francisco, CA | New York City, NY | Seattle, WA
УдалённоPhilippines
УдалённоheadCyprus; London, United Kingdom; United Arab Emirates; Serbia; Malta
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com