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Location: Athens, Greece Oikonomakis Law Firm is seeking for a full-time Accountant to join our finance team in Athens, Greece. Key Responsibilities: Manage daily financial operations. Manage the firm’s accounts receivable, including invoicing, collection efforts, and dispute resolution. Develop and maintain relationships with clients to ensure timely payment. Monitor and analyze outstanding invoices and generate reports on collection activities. Provide regular updates to management regarding the status of collections and any potential issues. Prepare financial statements. Ensure ethical and legal compliance. Analyze financial data. Assist with audits. Maintain accurate financial records. Manage budgets. Conduct variance analysis. Process payroll. Collaborate with different departments to ensure financial efficiency and transparency. Requirements Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Minimum 3 years of experience, preferably within a law firm or professional services environment. Strong understanding of financial principles and practices. Exceptional communication and interpersonal skills. Excellent analytical and problem-solving skills. Proficiency in financial/accounting software and MS Office Suite, especially Excel. Ability to handle sensitive information with confidentiality and professionalism. Strong organizational skills with excellent attention to detail. Fluency in English (both written and speaking). Further knowledge on any additional language, double-entry bookkeeping and payroll is desirable.

Location: Shenzhen / Dongguan / Guangzhou / Foshan Workplace: onsite Ajax Systems is looking for an experienced Mechanical Engineer to join our team.   Ajax Systems is a developer and manufacturer of advanced security systems with smart home capabilities. We are a full-cycle product company from idea and engineering to mass production. Our portfolio includes 70+ devices that protect properties from intrusion, fire, and flooding, while also enabling smart control of electrical appliances.   Today, Ajax Systems protects over 2 million users in 169 countries worldwide and has received Europe’s highest security awards. We are proud to be a Ukrainian success story, a company driven by innovation, resilience, and strong engineering culture. Key Tasks: Complete lifecycle design of plastic enclosures and mechanical assemblies for consumer electronics. Development of DFM- and DFH-oriented solutions considering mass production processes (plastic injection molding, assembly, sealing, serviceability). Collaboration with hardware and embedded engineers, industrial designers, technologists, quality control, and manufacturing departments. Design of ergonomic, intuitive solutions adaptable to different operating environments. Preparation of production transfer documentation (2D drawings, specifications, technical requirements, 3D models for molds). Support of mold development and approval of modifications after initial mold trials (T0–T2), including defect analysis. Participation in testing and feedback from prototypes and production, incorporating design improvements. Verification of engineering compliance of the finished product with expected technical parameters (stiffness, assembly, weight, IP protection). Oversight of the product lifecycle from concept to mass production, including cost analysis and assessment of the impact of design decisions on production costs. Communication with Chinese factories: technical specifications, drawing reviews, change control, feedback on prototypes and production samples. Assessment of manufacturing risks in China: equipment limitations, mold quality, shrinkage, production tolerances, and the influence of packaging and logistics on design. Inspection of samples from China: defect analysis (shrinkage, warping, poor casting), initial product assembly, and reporting with recommendations. Consideration of potential scaling difficulties in China: timeline tracking, mold duplication, and price optimization. Continuous communication via email, video calls, document comments (in English), and participation in editing specifications based on feedback from the Chinese side. Technical Knowledge and Skills: 🧩 3D Modeling & Design: SolidWorks (95% solid modeling, 5% surface modeling), basic sheet metal modeling knowledge. Creation of precise assemblies, constraints, tolerance verification, and preparation of models for molding production. Ability to break down complex projects into sub-units, using reference geometry and configurations. 🏭 DFM / DFA / Manufacturing: Knowledge of mold design: opening directions, gating points, parting lines, risks of short shots/air pockets. Optimization for scalability and cost reduction (minimize part count, reduce weld lines, shorten cycle time). Experience working with factories in Ukraine and China; understanding of the mold lifecycle; participation in modifications after T1/T2. Basics of metal processing technologies: bending, stamping, laser cutting, milling for internal frames and auxiliary parts. Understanding of Chinese manufacturers’ practices: interpretation of drawings, overlooked details, confirmation processes. Understanding of the Chinese production structure: project managers, engineers, suppliers. Active participation in mold development discussions: steel selection, cost estimation, gating points, parting lines. Familiarity with typical Chinese documentation formats: PDFs, STEP files, Excel specifications, compressed archives, WeTransfer/Alibaba Cloud. 🧪 Testing & Prototyping: Manual inspection, assembly, and analysis of critical nodes. Identifying and resolving sealing, play, and fit issues. Skilled in the use of measuring tools: calipers, micrometers, gauges, etc. 🧠 Materials Science & Standards: Properties of ABS, PC, PC+ABS, PA+GF, TPE, and TPU: shrinkage, impact strength, heat resistance, and elasticity. Understanding material behavior during production and operation (temperature, humidity, UV). Balancing cost, quality, and manufacturability when selecting materials. ⚙️ Functional Elements: Development of fasteners, clips, guides, seals, TPE/TPU elements, and mounting slots. Design of interface elements: buttons, indicators, light guides, ports, and ventilation openings. Knowledge of sealing methods and IP protection standards (IP54–IP67), heat dissipation, and battery compartment design. Considering Chinese factory constraints: wall thickness, micro gaps, welding, and assembly limitations. Designing for high repairability and ease of assembly in outsourced Chinese facilities. 📄 Documentation & Production Support: Generation of complete documentation bundles: 2D outlines, tolerance tables, BOMs, assembly specifications. Implementation of changes based on prototype or production feedback. Participation in preparing technical descriptions for QC, assembly instructions, and design documentation control. 🌐 Communication & Tools: English B2+ level – oral and written technical communication with Chinese suppliers. Experience in communication with Chinese engineers, managers, and production teams (via Alibaba, WeChat, email, video calls). Knowledge of Chinese business communication nuances: importance of confirmations, repetitions, and visual examples. Use of SolidWorks PDM, Excel, Google Docs, Asana/Trello/Notion for project management.

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position Night Auditor for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. The Night Auditor serves as the primary point of contact for guests and crew during the night, managing the front desk, handling possible financial transactions, and ensuring the ship's operations and safety procedures are followed. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Oversee all areas onboard during the night hours. Handle guest complaints and special requests professionally, notifying supervisor or Hotel Manager only in emergency cases during the night. Conduct hourly safety rounds between 11:00 p.m. and 7:00 a.m. Operate and monitor activated alarm systems. Verify presence of all guests and crew during night departures. Prevent unauthorized access to the vessel. Manage guest check-ins and check-outs, print accounts, and perform daily audits. Collect breakfast cards from guest rooms and deliver to the galley. Provide wake-up service for guests as required. Refill boutique displays when needed. Prepare cabin key cards for upcoming cruises. Assist with preparations for early breakfast if applicable. Maintain cleanliness in front and back office areas, have public area clean and organized before guests wake up. Place updated safety role and in-port manning lists in designated areas. Check coffee machine during the night, making sure it is clean and refilled for the morning. Requirements: Age 18+ from EU and also all nationalities we work with Professional experience in Guest Service sphere Ship experience preferred No visible tattoos = no aggressive tattoos. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Knowledge of English language (B2 level) Experience in bookkeeping, accounting, ordering, and inventory control. Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Strong problem-solving and complaint management skills. Very good IT knowledge, especially in MS office Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 19, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position SAILOR ABLE BODY for TUI Cruises! The maintenance and conservation of the vessel’s decks and superstructures. The Sailor A/B is directly subordinate to the Watchkeeping Officer. His prime duty is to aid the Watchkeeping Officer in keeping a safe lookout and to report all sightings and dangers to the Watchkeeping Officer. He should be able to take the wheel always when required and follow helm orders from the Master, Watchkeeping Officer or the Pilot. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment All uniforms provided — no deposit Safe workplace standards and great conditions Duties and Responsibilities: TUI Cruises places the highest value on the environment and all Crewmembers shall do the same. This position shall work with supervisors and subordinates to understand and comply with the company's environmental policies and be committed to safeguarding the environment. He/shall direct and immediately inform his/her immediate supervisor if any environmental system does not function properly onboard. Sailor A/B shall never leave the Bridge without permission to do so, by the Watchkeeping Officer. Sailor A/B must have complete knowledge of gangway security. He shall be observant and alert to prevent accidents to personnel and property and qualified to take actions independently if so required. Sailor A/B shall participate in training and guiding the less experienced sailors on board to improve the quality in the Deck Department. Sailor A/B shall always use the correct safety and protection equipment provided in the daily operations and follows the safety instructions from the Bosun in this respect. Support Bosun in all required maintenance of deck equipment while on duty but not during watch. Support the deck officers in any other activities as required Requirements: Minimum 1 year previous experience as a Sailor OS and at least 2 years of sea service Minimum 18 years old Deck Watchkeeping Certificate. Familiarity with bridge procedures, such as hand steering, lookout, acknowledging of fire alarms and hand-held radio communication Ability to apply customer service skills, according to STAR Program, when interacting with guests and coworkers. Maintain current STCW training Strong character Solid professional ethics Well tempered and well mannered. Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 Last updated: December 20, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below. If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position UTILITY for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. The Utility is responsible for the cleaning and maintenance the galleys on a daily basis, following the cleaning guidelines set by Onboard Management. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Deliver professional and courteous service at assigned workstations following company standards and procedures. Ensure proper setup and adherence to procedures at the assigned workstation. Assist with vegetable preparation, cleaning of fridges, and storerooms as directed by the supervisor. Ensure correct storage of cleaning materials and chemicals. Properly manage and recycle food leftovers in compliance with food safety regulations. Clean and polish chinaware and maintain general cleanliness of the work area. Notify the supervisor of any equipment or machinery breakage or damage. Maintain cleanliness in front and back of house areas according to HACCP and safety standards. Ensure correct handling of all equipment, machinery, and chemicals. Always present a clean and professional appearance in public areas. etc. Requirements: Age 18+ from EU and also all nationalities we work with Experience in Galley operation Ship experience preferred No visible tattoos = no aggressive tattoos. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Knowledge of English language (B1-B2 level). Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 19, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position SOUS CHEF for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. The Sous Chef is to assist the Executive Chef in the supervision and operation of the galley as set by the rules and regulations of the company. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Relieve the Executive Chef in his absence. Deliver professional and courteous service at all designated workstations. Maintain thorough knowledge of menus, recipes, and culinary standards. Ensure proper mise en place and setup for all meals and services. Prepare crew meals according to company standards. Assist the Executive Chef with training and development of the galley team. Prepare show plates and conduct daily menu briefings with the restaurant team. Evaluate the galley team and provide feedback to the Executive Chef, including disciplinary action if necessary. Distribute daily recipes and ensure consistency in execution. Assist with quality checks, monthly inventories, purchase orders, and delivery controls. Manage correct food rotation (FIFO), storage, labeling, and temperature control. Address guests’ dietary requirements and provide suitable alternatives. Monitor stock handling, reach cost targets, and implement improvements as needed. Support and mentor talented crewmembers. Ensure onboarding and proper introduction of new team members. Maintain cleanliness and hygiene standards front and back of house according to HACCP, including log-keeping. etc. Requirements: Age 18+ from EU and also all nationalities we work with Experience in Galley operation Ship experience preferred No visible tattoos = no aggressive tattoos. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Knowledge of English language (B2 level). Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 19, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position SENIOR WAITER for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. Senior Waiter is responsible for the workflow in the assigned service area and the related administrative work, in close cooperation with the supervisors. While performing their role in the restaurant venues, He/She will be engaged in providing courteous and professional service to guests. The duties described below are performed either personally or through subordinates. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Responsible for being knowledgeable about all menu items and accurately taking and entering guest orders into the system, while ensuring a comfortable and genuine experience for the guest. To have professional knowledge of food and beverage preparation, service standards, guest relations and etiquette, and to have knowledge of appropriate table layout, service utensils and menu items. Provide attentive and individualized service to meet the immediate satisfaction of guest requests. Set up, clean, and serve tables promptly after use to ensure that guests can be seated on time. Clean, organize and maintain the designated service station and prepare a mise en place to ensure that the station is ready when needed. Fulfil side duties such loading, luggage service, embarkation duties. Complete knowledge of all menus presented to guests to answer guests' questions about ingredients. Responsible for the cleanliness, maintenance and upkeep of all equipment and ship property used to complete assigned tasks. Prevent breakage and loss of all equipment and use only authorized chemicals in an approved manner. Participate in tasting food and beverages and attend all scheduled training and menu briefings, ETC. Requirements: Minimum 21 years old Minimum 3 Years job experience as Head Waiter in luxury restaurants/hotels or resorts. Shipboard experience is preferred Language: English B2 Very good knowledge of products and restaurant operations Good knowledge of Waiter Order Taking systems (Rescom, MXP) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 20, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position PASTRY CHEF for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. The Pastry Chef is responsible for the preparation of the various menu items according to the recipes and photos provided by shipboard management, and assisting in the preparation and service of all meals Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Ensure smooth, organized, and efficient operations within the galley. Actively participate in daily operations, including managing any station when required. Deliver professional and courteous service at all designated workstations. Welcome and greet guests in restaurants or public areas. Stay updated with company SOPs for the galley and ensure their implementation. Be present during peak working hours (preparation, service, meetings). Distribute operational information within the team and to other departments. Prepare duty schedules. Maintain complete knowledge of menus, recipes, and culinary standards. Ensure proper mise en place and station setup. Monitor crew food quality and quantity according to company standards. Conduct regular training sessions for the galley team. Prepare show plates and conduct daily menu briefings with the restaurant team. Address guests’ dietary needs and provide suitable alternatives. Manage stock handling, monitor costs, and implement improvements when necessary. Evaluate the galley team with the sous chef and provide feedback, including performance improvement plans. Conduct daily quality checks and regular departmental briefings. etc. Requirements: Age 18+ from EU and also all nationalities we work with Experience in Galley operation Ship experience preferred No visible tattoos = no aggressive tattoos. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Knowledge of English language (B2 level). Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 19, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position JUNIOR COOK for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. The primary responsibility of the Junior Assistant Cook is to prepare the ground work for the daily menu items under the supervision of the section leader or Executive Chef, and following recipes and guidelines provided. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Provide professional and courteous service at assigned workstations according to company standards. Maintain full knowledge of food menus and company recipes. Welcome and greet guests professionally as per company standards. Ensure proper setup and procedures at assigned workstation. Promote a positive working environment across all departments. Support and relieve the dishwasher or other galley staff during absences. Follow correct food item rotation (FIFO), storage, labeling, and temperature control at all workstations. Report guest complaints, breakage, or equipment damage to the supervisor immediately. Maintain cleanliness in front- and back-of-house areas according to HACCP and safety regulations. Handle all equipment, machinery, and chemicals correctly. etc. Requirements: Age 18+ from EU and also all nationalities we work with Experience in Galley operation Ship experience preferred No visible tattoos = no aggressive tattoos. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Knowledge of English language (B2 level). Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 19, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position EXECUTIVE CHEF for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. The Executive Chef is responsible for the efficient operation of all food production areas including but not limited to cost analysis, quality of food production, managing within set budget constraints, and time management. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Ensure smooth, organized, and efficient operations within the galley. Actively participate in daily operations, including managing any station when required. Deliver professional and courteous service at all designated workstations. Welcome and greet guests in restaurants or public areas. Stay updated with company SOPs for the galley and ensure their implementation. Be present during peak working hours (preparation, service, meetings). Distribute operational information within the team and to other departments. Prepare duty schedules. Maintain complete knowledge of menus, recipes, and culinary standards. Ensure proper mise en place and station setup. Monitor crew food quality and quantity according to company standards. Conduct regular training sessions for the galley team. Prepare show plates and conduct daily menu briefings with the restaurant team. Address guests’ dietary needs and provide suitable alternatives. Manage stock handling, monitor costs, and implement improvements when necessary. Evaluate the galley team with the sous chef and provide feedback, including performance improvement plans. Conduct daily quality checks and regular departmental briefings. etc. Requirements: Age 18+ from EU and also all nationalities we work with Experience in Galley operation Ship experience preferred No visible tattoos = no aggressive tattoos. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Knowledge of English language (B2 level). Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 19, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position BARKEEPER for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. The Barkeeper is responsible for the agreed standards and recipes as well as smooth and up-to-standard workflow in the assigned areas, mixes and serves alcoholic and nonalcoholic beverage to guests in various bars, lounges and  service areas throughout the vessel by performing essential duties and responsibilities. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Conducting of the opening and closing procedures of Outlet. Following up on the tasks received from direct proxies. Forwarding all necessary information and updates to the fellow Crew Members. Reporting any issues to the direct supervisor. Responsible for the careful handling of all work equipment and facilities in the assigned service area and carrying the equipment inventory (In case needed). Monitoring the Stock of Hand in the assigned outlets and writing of the requisition for the next day/s and/or special events. (In case needed) Completion and checking of the food, beverage, and consumables orders for the work area in strict adherence to budget-related and other requirements. To carry out inventories in the areas of responsibility. (in case needed) Setting up of the events, workshops, and tastings. Perform routine tasks such as setting up and dismantling activities in the area of responsibility, and the proper stowing of goods and equipment to the highest level of safety standard Production, including service of all bar drinks in accordance with all required standards in the work area, ETC. Requirements: Minimum 18 years old Experience as Bartender/Barkeeper in luxury restaurants/hotels or resorts. Shipboard experience is preferred Knowledge of English language (B2) Very good knowledge of products and restaurant operations Strong budget thinking: ability to analyze and implement operational objectives. Very good knowledge of products and F&B operations Very good product knowledge of the bar beverages including the associated calculations Very good IT knowledge, especially in MS office, Crunch Time, MMS warehouse system, Rescom, crunch time, MXP, time & attendance, Riskonnect. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 20, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position CHEF DE PARTIE for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. The Chef de Partie is responsible for the preparation of the various menu items according to recipes and photos provided by the Company. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Welcome and greet guests professionally when on restaurant duty or in public areas. Maintain thorough knowledge of food menus and recipes. Deliver professional and courteous service at designated workstations according to company standards. Ensure proper setup and “mise en place” for each station according to company standards. Prepare show plates and assist with menu presentations as instructed by the supervisor. Foster a positive working environment across all departments onboard. Follow proper food item rotation (FIFO), storage, labeling, and temperature control at all workstations. Report guest complaints, breakage, or equipment damage to the supervisor. Maintain cleanliness in front- and back-of-house areas according to HACCP and safety regulations. Correctly handle all equipment, machinery, and chemicals. Relieve other Chef de Partie or Junior Cook during absences. Maintain cleanliness of display and preparation areas. Oversee crew mess and crew fridge operations. Set up breakfast station and support breakfast service. Assist during Light Lunch, Teatime, and other additional restaurant services. Requirements: Age 18+ from EU and also all nationalities we work with Experience in Galley operation Ship experience preferred No visible tattoos = no aggressive tattoos. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Knowledge of English language (B2 level). Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 19, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position 1ST RECEPTIONIST for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. 1 st Receptionist supervises the reception area, manages guest services, and performs financial & administrative duties like check-ins/check-outs, managing accounts, opening and closing each cruise together with Hotel Manager. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & paid vacation during contract Free food and shared accommodation on board Competitive salary package Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river long ships Multinational team and positive working environment Duties and Responsibilities: Manage daily front office operations efficiently, ensuring smooth guest service and team performance. Conduct staff trainings, coordinate schedules, and supervise front desk personnel. Assist the Hotel Manager when required. Prepare and submit port reports for arrivals and departures. Oversee the onboard boutique, ensuring proper management and standards. Monitor and control daily account closings handled by the night auditor. Support cruise preparations and cruise closings, including invoice checks, credit card settlements. Prepare staff duty schedules in compliance with legal requirements. Ensure the front office team is familiar with all docking locations and shore excursions. Conduct monthly inventories and manage stock control. Handle guest complaints professionally. Distribute relevant information within the team and to other departments. Manage onboarding and documentation for new crew members. Evaluate front desk staff performance with the assistance of the Hotel Manager. Prevent unauthorized access to the vessel. Maintain and update AGE control panels and the safety book. Update safety roles and in-port manning lists. Requirements: Age 18+ from EU and also all nationalities we work with Senior Receptionist experience or even better Front Desk Supervisor + Purser + Finance Ship experience preferred No visible tattoos that can not be covered by uniform. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Advanced level of English - spoken and written. No additional languages needed. Experience in bookkeeping, accounting, ordering, and inventory control. Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Strong problem-solving and complaint management skills. Very good computer knowledge, especially in MS office. Nationalities that we process: EU and non-EU from 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 29, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: Remote - North America Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. We’re looking for a Senior Graphic Designer who combines exceptional craft with deep production expertise. Working within the brand vision and creative direction, you’ll translate campaign concepts into polished, consistent assets across a wide range of go-to-market channels. This is a highly hands-on role. You’ll spend most of your time designing and producing work for integrated marketing campaigns, product launches, demand-generation programs, sales enablement, events, partnerships, and corporate communications. You’ll bring senior judgment to the execution—anticipating production needs, solving problems independently, and ensuring every deliverable is accurate, on-brand, and appropriate for its audience and channel. Experience in fintech or financial services is a strong advantage. We operate in a trust-sensitive, highly technical space where clarity, consistency, and attention to detail matter. What you’ll do Translate established creative concepts and brand direction into polished assets across multiple go-to-market channels Produce campaign deliverables for web, paid and organic social, email, landing pages, events, webinars, print, and other digital formats Create sales and partner collateral, including presentations, pitch decks, one-pagers, case studies, solution briefs, and reports. Support product launches, demand-generation campaigns, account-based marketing programs, and regional go-to-market initiatives Adapt core campaign ideas into channel-specific executions while preserving a consistent visual story Partner with marketing, sales, content, communications, and regional teams to understand requirements and manage deliverables Turn complex financial and technical information into clear, credible, and visually engaging materials Build and maintain reusable templates and modular asset systems that improve production speed and consistency Apply Alpaca’s established standards for typography, color, illustration, iconography, imagery, and layout Prepare production-ready files and perform detailed quality assurance across formats, specifications, links, copy, and brand requirements Manage multiple concurrent requests, communicate tradeoffs, and deliver high-quality work under tight deadlines Provide thoughtful craft feedback and help improve production practices across the creative team What we’re looking for 7+ years of professional experience in graphic, visual, brand, or marketing design A portfolio demonstrating exceptional execution across integrated campaigns, digital marketing, presentations, and sales collateral Significant experience producing multi-channel go-to-market assets within an established brand and creative direction Agency or high-volume in-house experience, with the ability to manage multiple briefs and deliverables simultaneously Expert proficiency in Figma and Adobe Creative Suite, including Illustrator, Photoshop, and InDesign Advanced presentation-design skills, particularly for executive, sales, and customer-facing materials Strong knowledge of production requirements across digital, social, web, presentation, and print formats Excellent typography, composition, layout, and information-hierarchy skills The ability to extend a creative concept across formats without diluting or unnecessarily reinventing it Strong attention to detail and a disciplined approach to file organization, version control, specifications, and final quality assurance Experience collaborating with creative directors, designers, marketers, copywriters, and cross-functional stakeholders The maturity to receive direction and feedback, ask productive questions, and execute independently once alignment is established Experience in fintech, financial services, developer tools, infrastructure, data, enterprise software, or another technical industry Nice to have Motion design experience using After Effects, Lottie, or similar tools Experience supporting global or regionalized campaigns Familiarity with localization and creating adaptable campaign toolkits Experience working in a high-growth startup or distributed in-house creative team How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. 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Location: Al Jubail, Saudi Arabia; Jeddah, Saudi Arabia; Manila, Philippines; Batangas City, Philippines; Cebu City, Philippines; Nairobi, Kenya Eram Talent is seeking an experienced Electrical Foreman to join our team in Saudi Arabia within the construction and energy sectors. Our consultancy specializes in matching high-caliber professionals with esteemed clients across diverse industries, including Oil & Gas, Infrastructure, Energy, and more. In this essential role, you will supervise and coordinate electrical construction activities on-site, ensuring that all work is performed according to project specifications, safety regulations, and quality standards. The Electrical Foreman will lead a team of electricians and apprentices, ensuring effective communication and collaboration throughout the project lifecycle. Join a dedicated and dynamic team that values excellence and integrity in delivering high-quality electrical solutions. Responsibilities: Supervise day-to-day electrical activities on-site, ensuring compliance with design specifications and adherence to safety protocols. Supervise and lead electricians and technicians in daily electrical operation and maintenance activities at utility plants and facilities. Execute preventive, corrective, and breakdown maintenance of electrical systems supporting water, wastewater, and seawater cooling operations. Ensure safe and reliable operation of electrical distribution systems including transformers, switchgear, MCCs, control panels, motors, and lighting systems. Plan, assign, and monitor work orders to ensure tasks are completed efficiently and within required timelines. Troubleshoot electrical faults in motors, pumps, panels, and control systems to minimize downtime of utility assets. Ensure strict compliance with MASA QHSE policies, permit-to-work systems, LOTO procedures, and safety regulations. Review electrical drawings, single-line diagrams, and technical documents to support maintenance and repair activities. Coordinate with operations, mechanical, and instrumentation teams to support continuous plant operation. Maintain maintenance records, reports, and logs in line with O&M requirements. Requirements Diploma or technical qualification in Electrical Engineering or Electrical Technology. Minimum 5 years of industrial electrical experience, preferably in utilities, water treatment, wastewater, or large O&M plant environments. Prior experience in a foreman or supervisory role is required. Strong knowledge of electrical power distribution, MCCs, switchgear, transformers, motors, and control circuits. Ability to read and understand electrical schematics, single-line diagrams, and technical manuals. Hands-on experience with preventive and corrective maintenance practices in continuous-operation facilities. Good understanding of electrical safety standards, permit-to-work systems, and lockout/tagout procedures. Willing to work flexible hours, including overtime as needed. Valid electrical certifications or licenses are preferred. Familiarity with safety regulations and practices in the construction industry.

Location: Poland; Cyprus Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working Salary up to 8.700 PLN Gross/month based on experience Up to 15% monthly bonus linked to individual and team performance. Multi Sport Card Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Serbia; Bulgaria; Montenegro; Hungary; Greece; Portugal Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Up to 24.000 EUR Gross base salary x year - depending on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. B2B Contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Poland; Cyprus Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are: Native or fluent speaker in Dutch (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working Salary up to 8.700 PLN Gross/month based on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.