Location: Colombia
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
DBSYNC is seeking an experienced Senior Support Engineer to provide technical support for its Cloud Replication software and manage enterprise customers across the USA. The ideal candidate will have 5+ years of experience in enterprise technical support, databases, CRM/ERP integrations, and cloud and on-premises environments, with the ability to troubleshoot complex issues and deliver excellent customer service while working US Central Time business hours.
Job Responsibilities:
Provide L2/L3 technical support for DBSYNC Cloud Replication and enterprise data integration solutions.
Manage enterprise customer relationships, troubleshoot technical issues, and ensure timely resolution of support cases.
Diagnose and resolve database connectivity, data synchronization, replication failures, performance, and integration issues.
Support databases, CRM platforms, ERP applications, and related enterprise systems.
Troubleshoot deployments across cloud-hosted, self-hosted, and on-premises environments.
Collaborate with engineering, product, and implementation teams to resolve complex technical issues.
Monitor replication jobs, logs, data flows, and system performance to identify root causes.
Maintain technical documentation, knowledge-base articles, and customer-facing troubleshooting guides.
Proactively communicate incident updates, resolution plans, and recommendations to enterprise clients.
Work with US-based customers during 8:00 AM–5:00 PM US Central Time.
Coordinating with internal teams as needed.
Skills and Qualifications:
5+ years of experience in technical support, software support, enterprise applications, or data integration.
Strong hands-on knowledge of SQL, relational databases, database connectivity, and troubleshooting.
Experience with CRM and ERP systems such as Salesforce, Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, or similar platforms.
Understanding of data replication, synchronization, ETL/ELT, APIs, and integration concepts.
Practical knowledge of cloud hosting platforms and on-premises infrastructure.
Experience managing enterprise customers, escalations, SLAs, and critical production issues.
Excellent communication, analytical, problem-solving, and customer management skills.
Ability to work independently from India while supporting US enterprise customers during US Central Time business hours.
Preferred qualifications
Experience with SQL Server, PostgreSQL, MySQL, Oracle, or other relational databases.
Familiarity with AWS, Microsoft Azure, or other cloud infrastructure.
Knowledge of REST APIs, authentication, networking, firewalls, and connectivity troubleshooting.
Experience with monitoring, incident management, ticketing systems, and remote troubleshooting.
Previous experience supporting SaaS products or enterprise data replication solutions.
Job Location:
LATAM (Remote)
Work Shift:
U.S Shift (8 AM CST to 5 PM CST)
Location: Bengaluru, India
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
DBSYNC is seeking an experienced Senior Support Engineer to provide technical support for its Cloud Replication software and manage enterprise customers across the USA. The ideal candidate will have 5+ years of experience in enterprise technical support, databases, CRM/ERP integrations, and cloud and on-premises environments, with the ability to troubleshoot complex issues and deliver excellent customer service while working US Central Time business hours.
Job Responsibilities:
Provide L2/L3 technical support for DBSYNC Cloud Replication and enterprise data integration solutions.
Manage enterprise customer relationships, troubleshoot technical issues, and ensure timely resolution of support cases.
Diagnose and resolve database connectivity, data synchronization, replication failures, performance, and integration issues.
Support databases, CRM platforms, ERP applications, and related enterprise systems.
Troubleshoot deployments across cloud-hosted, self-hosted, and on-premises environments.
Collaborate with engineering, product, and implementation teams to resolve complex technical issues.
Monitor replication jobs, logs, data flows, and system performance to identify root causes.
Maintain technical documentation, knowledge-base articles, and customer-facing troubleshooting guides.
Proactively communicate incident updates, resolution plans, and recommendations to enterprise clients.
Work with US-based customers during 8:00 AM–5:00 PM US Central Time.
Coordinating with internal teams as needed.
Skills and Qualifications:
5+ years of experience in technical support, software support, enterprise applications, or data integration.
Strong hands-on knowledge of SQL, relational databases, database connectivity, and troubleshooting.
Experience with CRM and ERP systems such as Salesforce, Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, or similar platforms.
Understanding of data replication, synchronization, ETL/ELT, APIs, and integration concepts.
Practical knowledge of cloud hosting platforms and on-premises infrastructure.
Experience managing enterprise customers, escalations, SLAs, and critical production issues.
Excellent communication, analytical, problem-solving, and customer management skills.
Ability to work independently from India while supporting US enterprise customers during US Central Time business hours.
Preferred qualifications
Experience with SQL Server, PostgreSQL, MySQL, Oracle, or other relational databases.
Familiarity with AWS, Microsoft Azure, or other cloud infrastructure.
Knowledge of REST APIs, authentication, networking, firewalls, and connectivity troubleshooting.
Experience with monitoring, incident management, ticketing systems, and remote troubleshooting.
Previous experience supporting SaaS products or enterprise data replication solutions.
Job Location:
Bangalore (Remote)
Work Shift:
U.S Shift (6:30 PM IST to 3:30 AM IST)
Обследовать АСУТП действующей ТЭЦ в Восточном Казахстане только пассивными методами, без активного сканирования технологической сети. Проанализировать архитектуру: зоны и сегментацию, связи с корпоративной сетью, удалённый доступ подрядчиков, резервное копирование проектов, журналирование.
УдалённоАстана
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Автоматизация и настройка серверов и приложений внутренней CRM-системы и сайта для застройщика, обеспечение быстрой поставки разработок в продакшен. Обеспечение лёгкости развёртывания и масштабирования приложений.
Location: Salt Lake City, UT
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
About the Role:
As an Intermediate Site Reliability Engineer, you will bridge the gap between development and operations, ensuring our systems are highly reliable, scalable, and efficient. You will be responsible for maintaining the uptime and performance of our systems, applications, automating processes, and implementing best practices in site reliability and system administration. You’ll collaborate closely with cross-functional teams to optimize system architecture and drive operational excellence. You’ll have complete autonomy in making infrastructure performance enhancements to ensure we have the most stable and secure environment possible for our world class healthcare solution.
Key Responsibilities:
· Experience administering Linux environments -- preferably Ubuntu or other Debian-based distros
· Experience in setting up servers and services in both On Premise and Cloud infrastructure (Azure and AWS)
· Infrastructure As Code using Terraform and Ansible
· Experience with Log Aggregation Tools, specifically Splunk in both an administrative and user capacity
· Experience with additional Observability Infrastructure Tools :Nagios, Grafana, DataDog
· VMware administration and maintenance enhancements
· iSCSI Storage Administration in a HPE Nimble environment is a plus
· Dell Hardware Experience in an OnPrem environment
· Azure/AWS Infrastructure provisioning
Your Key Strengths:
· Expertise in Linux Environments: Deep understanding of Debian based Linux distributions and their configurations, file systems, and management.
· Scripting and Automation Skills: Proficiency in scripting languages like Bash, Python, or Perl to automate tasks, streamline processes, and improve system efficiency.
· Networking Knowledge: Strong grasp of networking concepts, including TCP/IP, firewalls, DNS, and routing, to effectively manage and troubleshoot network-related issues.
· Security Best Practices: Knowledge of Linux security protocols and practices, including user permissions, access controls, firewalls, and intrusion detection systems, to ensure system integrity and data protection.
· System Monitoring and Performance Tuning: Ability to use monitoring tools (like Nagios,JSM or Prometheus) to analyze system performance, identify bottlenecks, and optimize resources for better efficiency.
· Disaster Recovery and Backup Solutions: Expertise in implementing and managing backup and recovery strategies to protect data and ensure business continuity in case of failures.
· Collaboration and Communication Skills: Strong ability to work collaboratively with development teams, stakeholders, and other IT personnel, effectively communicating complex technical concepts to non-technical audiences.
Bonus Skills:
· Kubernetes
· Kafka
· Identity Access Management in a Service Provider role
· Windows Active Directory Administration
#LI-AV1
#LI-hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $126,000-158,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking an Associate to join the Platform Technology Support team, focusing on the Insight, Learning Center, and Architect platform features. This individual has a technical skillset who desires to deliver exceptional client experience in a fast-paced, collaborative, and entrepreneurial environment. This role is highly collaborative, with a strong focus on improving iCapital’s clients' overall satisfaction, and operational processes as a team.
Responsibilities
Partner closely with Product Managers, Relationship Managers, Operations, and Annuities clients to configure the Insight, Learning Center, and Architect features with the specific customizations on the platform and facilitate internal user entitlements to the three features.
Configure courses for access by our users, along with completing the operational configurations to enable the tools for our clients.
Respond to escalations for inbound technical service queries and inquiries using the firm’s case management tool.
Add education content in the Learning Center to build training courses and make resources available.
File CE Credit applications and reports with external professional designations boards.
Assist with the creation of processes and documentation of technical issues to support new product solutions, enhancements, and operational changes.
Qualifications
2 to 5+ years of experience in a client technical support role or data entry and programing environment within a fast-paced, agile environment
Bachelor’s degree is required
Strong written and verbal communication skills are essential
Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility to quickly adjust to new challenges and priorities
Technical experience including comfort with spreadsheets, business intelligence tools and an understanding of databases (experience with SQL is a plus)
Experience with support ticketing tools and a strong foundation in technical troubleshooting and able to take a patient and client-centric approach to delivering technical and platform support
Attention to detail and able to analyze and research systems to rectify issues and provide solutions
Self-starter with a strong sense of ownership; able to work independently, prioritize effectively, and proactively drive issues through resolution
Familiar with alternative investments and financial technology is preferred
Benefits
The base salary range for this role is $75,000 to $80,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Boston, MA; Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Endpoint team (Client Platform Engineering) manages the devices Anthropic’s people work on, plus the infrastructure underneath them. We treat the fleet as a distributed platform, not a collection of devices, and configuration ships as code through pull requests, CI, staging, and a canary group. Today the fleet is mostly macOS, with a growing mobile footprint.
Anthropic also works with vendor and business process outsourcing (BPO) partners whose teams need access to Anthropic systems. Those programs are growing, in more countries and with more vendors. Anthropic-owned Chromebooks issued to vendor staff are becoming the default device for vendor teams. This role exists to make ChromeOS a supported platform with a dedicated owner. You will own ChromeOS end to end, from how devices are bought and enrolled to how they are locked down, monitored, and retired, and help bring Android in as a second platform.
The team is deliberately lean and runs with high autonomy. You’ll define what ChromeOS looks like at Anthropic and own the platform decisions that get it there.
Responsibilities
Own ChromeOS as a platform at Anthropic: device standards, Google Admin console and Chrome Enterprise setup, organizational unit design, and policy
Manage ChromeOS policy as code through the Chrome Policy API, GAM, and Terraform, in the team's config-as-code pipeline, so changes are reviewed, tested, and progressively rolled out like the rest of the fleet
Build zero touch enrollment through resellers, so a Chromebook arrives enrolled and works the first time in every country our vendor partners work from
Work with IT Operations and procurement partners on buying and shipping devices internationally, including regions our current partners don’t reach
Design device models for vendor teams (kiosk, managed guest sessions, shared devices, and assigned devices) and pick the right one for each program
Lock devices down to what the work needs: copy and paste, downloads, printing, USB, and app and extension controls
Own the device lifecycle for vendor fleets, from enrollment to wipe, lock, and retrieval when an engagement ends
Feed ChromeOS device data into our fleet telemetry, tracking which devices are checking in, OS version, and drift between expected and actual state
Partner with Corporate Security on hardware standards (such as Verified Access attestation and minimum AUE date), device trust signals, and access decisions
Work with Security on the contractor access model and on keeping Anthropic data off vendor devices
Run data loss controls through Chrome Enterprise Premium
Work with Security on the vendor identity model: which accounts vendor staff use and in which tenant
Support Android as a second platform, working with the corporate mobile program on Android Enterprise and zero-touch enrollment
Write the runbooks IT Operations and vendor partners use to stand up a new program
You may be a good fit if you
Have owned ChromeOS as a platform for a fleet of thousands of devices
Know the Google Admin console and Chrome Enterprise well: OU design, device and user policy, enrollment, and reporting
Have automated ChromeOS policy through the Chrome Policy API or GAM
Have run kiosk, managed guest, or shared device programs for frontline, contact center, or outsourced teams
Have set up zero touch enrollment with resellers and shipped devices across several countries
Have worked with Android device management and can hold your own in a mixed fleet
Excel at ambiguous problems that touch several teams at once
Communicate technical concepts clearly to any audience, including vendor partners
View IT Engineering as requiring product engineering rigor
Write clear documentation as a natural part of your workflow
Strong candidates may also
Manage device configuration as code (pull requests, CI, staged rollout) instead of clicking in consoles
Have managed ChromeOS alongside macOS or mobile fleets
Have used VDI or browser-based access to keep data off the device for outsourced teams
Have supported BPO or vendor programs through fast growth into new regions
Have built automated, progressive rollout systems with promotion gated on telemetry
Have used LLMs to automate operational work, or are excited to make Claude a teammate
Technical Skills
Python and shell scripting
ChromeOS management through the Google Admin console and Chrome Enterprise
Google Admin SDK, Chrome Policy API, and GAM for automating policy and reporting
Android Enterprise management (working knowledge)
Querying live device state at fleet scale
GitOps and CI for configuration management
Endpoint security fundamentals
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$325,000
—
$360,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Responsibilities Provide advanced technical support to customers via email, resolving complex technical issues related to our product and services. Troubleshoot reported issues, identifying root causes and implementing effective solutions.
Vultr is looking for an Infrastructure Production Engineer to develop automated GPU hardware validation, diagnostics, remediation, and production onboarding tooling.
-Leading forensic investigations on real crypto theft, fraud, and market manipulation cases, integrating AI-assisted pattern recognition to accelerate root cause analysis. -Researching post-quantum cryptographic algorithms (NIST PQC: ML-KEM, ML-DSA, SLH-DSA, FALCON) and their implications for blockchain security;
-5+ years of experience in DevOps, Cloud Engineering, or Infrastructure Engineering. -4+ years of hands-on experience with GCP, Terraform, and Terragrunt.
Location: Singapore
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role
We're looking for a
Lead Site Reliability Engineer
to build and run the fundamental part of Nebius in APAC: the Network, the infrastructure everything else depends on. We are at the early stage of our APAC expansion, so this is a hands-on role. You will define reliability targets, write automation and handle incidents yourself, with a high degree of independence from the European teams. As the region grows, you will build and lead the local SRE team.
Your responsibilities will include:
Define and own reliability goals for network services and critical paths in the region (SLIs/SLOs, availability targets, error budgets where it makes sense)
Drive reliability improvements across the whole APAC network: not only services, but also site readiness, inter-site connectivity (DCI), and operational standards for new data centers
Own incident response for your areas, lead investigations/postmortems, and turn failures into durable fixes (not repeated firefighting); set up on-call and incident management practices for the region
Build and evolve observability: actionable metrics/logs/traces, alerting, and faster debug loops during and after incidents
Design safer change workflows: automation, CI/CD, test/staging environments, canarying, rollbacks, and auditability for network changes
Work closely with network engineers and platform teams in APAC and Europe to embed operability into designs and keep operations practical and fast
Hire, onboard and mentor the first SREs in the region and set the engineering bar for the team
Coordinate with European teams on handoffs and coverage across time zones
We expect you to have:
7+ years of experience in SRE / infrastructure engineering, including experience leading a team or acting as a technical lead with broad ownership of production systems
Strong production Linux fundamentals and a structured approach to debugging complex systems
Solid understanding of networking basics and how real networks fail (control plane vs data plane, latency/loss, failure domains, etc.)
Hands-on experience operating high-availability systems and improving them over time (not just "keeping lights on")
Ability to write and maintain software/automation (Go is common for us; Python is also welcome)
Experience with modern infrastructure tooling (e.g., IaC, CI/CD, container platforms) and comfort automating operational workflows
Ability to work independently in an early-stage environment and to build processes and a team from scratch
Willingness to stay hands-on while leading and growing a team
It will be an added bonus if you have:
Experience with high-throughput traffic processing: load balancers, tunneling/decap, NAT64, or similar datapath-heavy systems
Low-level networking performance/debug background (eBPF/XDP, DPDK, perf/ftrace, kernel networking internals)
Experience building network-safe delivery pipelines (testing labs, staged rollouts, automated verification, drift detection)
Background with large-scale network observability/telemetry (routing/flow telemetry, regression detection at scale)
Knowledge of the APAC network landscape (carriers, IX, regional connectivity and regulatory specifics)
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
УдалённоseniorBengaluru, India
ГибридSalt Lake City, UT
Salt Lake City, Utah, United States
Boston, MA; Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY; Washington, DC
Singapore; Coordinate with European teams on handoffs and coverage across time zones