Location: Lithuania
Workplace: fully
About the Client
Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions.
Role Overview
As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth.
Key Responsibilities
Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives.
Improve team structures, ownership, KPIs and performance.
Translate product and technology decisions into scalable operational processes.
Partner with Product and Engineering to improve automation, efficiency and customer experience.
Develop operational leaders and build blockchain knowledge across teams.
Turn strategic priorities into clear projects with measurable business results.
Requirements
Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company.
Strong practical knowledge of blockchain products, infrastructure and transaction flows.
Experience managing several teams, ideally with a combined scope of 50+ people.
A record of improving efficiency, execution and business performance.
Experience delivering projects across Product, Engineering, Operations and Commercial teams.
Strong commercial judgement and the ability to connect product decisions with customer value and revenue.
Ability to explain complex blockchain concepts clearly and develop expertise within teams.
Languages: English
Experience in fintech
Key Soft Skills
Clear communication across technical and commercial teams.
Sound judgement when balancing customer needs and business goals.
Ability to develop leaders and share knowledge.
Strong cross-functional collaboration.
What We Offer
Location: Germany
Workplace: fully
About the Client
Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions.
Role Overview
As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth.
Key Responsibilities
Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives.
Improve team structures, ownership, KPIs and performance.
Translate product and technology decisions into scalable operational processes.
Partner with Product and Engineering to improve automation, efficiency and customer experience.
Develop operational leaders and build blockchain knowledge across teams.
Turn strategic priorities into clear projects with measurable business results.
Requirements
Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company.
Strong practical knowledge of blockchain products, infrastructure and transaction flows.
Experience managing several teams, ideally with a combined scope of 50+ people.
A record of improving efficiency, execution and business performance.
Experience delivering projects across Product, Engineering, Operations and Commercial teams.
Strong commercial judgement and the ability to connect product decisions with customer value and revenue.
Ability to explain complex blockchain concepts clearly and develop expertise within teams.
Languages: English
Experience in fintech
Key Soft Skills
Clear communication across technical and commercial teams.
Sound judgement when balancing customer needs and business goals.
Ability to develop leaders and share knowledge.
Strong cross-functional collaboration.
What We Offer
Location: Poland
Workplace: fully
About the Client
Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions.
Role Overview
As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth.
Key Responsibilities
Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives.
Improve team structures, ownership, KPIs and performance.
Translate product and technology decisions into scalable operational processes.
Partner with Product and Engineering to improve automation, efficiency and customer experience.
Develop operational leaders and build blockchain knowledge across teams.
Turn strategic priorities into clear projects with measurable business results.
Requirements
Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company.
Strong practical knowledge of blockchain products, infrastructure and transaction flows.
Experience managing several teams, ideally with a combined scope of 50+ people.
A record of improving efficiency, execution and business performance.
Experience delivering projects across Product, Engineering, Operations and Commercial teams.
Strong commercial judgement and the ability to connect product decisions with customer value and revenue.
Ability to explain complex blockchain concepts clearly and develop expertise within teams.
Languages: English
Experience in fintech
Key Soft Skills
Clear communication across technical and commercial teams.
Sound judgement when balancing customer needs and business goals.
Ability to develop leaders and share knowledge.
Strong cross-functional collaboration.
What We Offer
Poland
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Riga, Latvia
Workplace: fully
About the Client
Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions.
Role Overview
As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth.
Key Responsibilities
Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives.
Improve team structures, ownership, KPIs and performance.
Translate product and technology decisions into scalable operational processes.
Partner with Product and Engineering to improve automation, efficiency and customer experience.
Develop operational leaders and build blockchain knowledge across teams.
Turn strategic priorities into clear projects with measurable business results.
Requirements
Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company.
Strong practical knowledge of blockchain products, infrastructure and transaction flows.
Experience managing several teams, ideally with a combined scope of 50+ people.
A record of improving efficiency, execution and business performance.
Experience delivering projects across Product, Engineering, Operations and Commercial teams.
Strong commercial judgement and the ability to connect product decisions with customer value and revenue.
Ability to explain complex blockchain concepts clearly and develop expertise within teams.
Languages: English
Experience in fintech
Key Soft Skills
Clear communication across technical and commercial teams.
Sound judgement when balancing customer needs and business goals.
Ability to develop leaders and share knowledge.
Strong cross-functional collaboration.
What We Offer
Location: Australia
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes.
We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.
You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you.
_______________________________________________________________________
WHAT YOU'LL OWN
DELIVERY OPERATIONS
- Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives.
- Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations.
- Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery.
- Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.
OFFERINGS AND REUSABLE ASSETS
- Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides.
- Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs.
- Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.
GOVERNANCE, TOOLING, AND METRICS
- Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking.
- Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction.
- Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking.
- Partner with Legal on SOW frameworks and language.
_______________________________________________________________________
QUALIFICATIONS
- 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles.
- Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers.
- Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones.
- Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies.
- Strong structured problem solving, facilitation, and systems thinking, including participation in
- Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools)
- Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike.
- High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.
Preferred Qualifications
- Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator.
- Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting.
- Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase.
- Experience building engagements with third-party partners and system integrators within professional services delivery models.
_______________________________________________________________________
WHY THIS ROLE
Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.
What to Expect in the First 30 Days
- Shadow: join scoping calls and review active projects.
- Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking.
- Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.
What to Expect in the First 60 Days
- Manage first customer engagement directly, with support from the existing team.
- Identify the highest-priority SOW template gaps for standardization.
- Document the current delivery framework as it exists today capturing what's working, and what needs to change.
What to Expect in the First 60 Days
- Autonomously managing customer engagements.
- Support leadership with quarterly review cycles on active engagements and retrospectives.
- Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.
Visa sponsorship: Not available for this role.
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: New York
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Product Support & Operations Specialist
at Via, you’ll be at the core of how our partners experience our technology. When cities and operators run into issues with the platform that powers their transit networks, you're who they turn to.
This role blends partner-facing work with deep technical problem-solving. You'll bridge the gap between partners' day-to-day realities and Via's Product and Engineering teams. It's a great opportunity for early-career professionals to build deep technical expertise, gain cross-functional exposure, and make a real impact from day one. You'll build a strong foundation that makes this an ideal starting point for many directions at Via.
About the Role:
Get up to speed quickly through hands-on training and mentorship, becoming a true expert on Via's platform, tools, and industry context.
Dive into technical issues, troubleshoot, and solve problems fast, giving partners the clarity they need to keep their networks running.
Build close relationships with partners, understanding their day to day and pain points so you can advise them in ways that consistently improve deployment outcomes.
Work cross-functionally with Product, Engineering, Operations, and Partner Success to tackle challenges that span multiple functions.
Spot product and process improvements, acting as the bridge between partners and technical teams to shape prioritization and scalability decisions.
About You:
1-2 years of work experience, including internships; we welcome recent graduates eager to grow in a fast-paced, mission-driven environment.
Curious and eager: You love digging into how things work.
Keen to build a career in tech, with an open mind about where you'll want to focus.
Meticulous and analytical, with a strong process orientation and the ability to manage multiple priorities simultaneously.
An entrepreneurial problem-solver who doesn't accept the status quo and is always looking for smarter solutions.
A natural communicator who instinctively finds the right tone in every situation.
While not required, fluency in an additional language (Spanish, German, Arabic, French, Italian, Dutch, or Japanese) is a plus.
We don't expect you to check every box. If you're excited about our mission, learn quickly, take ownership, and enjoy working collaboratively, we'd love to hear from you!
What We Offer:
Base Salary Range: $65,000-$75,000 per year and equity as part of a total compensation package. Final compensation will be determined by the candidate’s experience, knowledge, and skills.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sony Interactive Entertainment
Security Architecture | Cloud | AI Security | Enterprise Platforms
We are seeking a Staff Security Architect to help shape and secure the next generation of enterprise, cloud, platform, and AI-enabled technology. This role combines deep security architecture expertise with strong engineering judgment and the ability to influence technical direction across complex, global environments. The successful candidate will partner with engineering, infrastructure, product, and security teams to identify systemic risk, develop scalable security patterns, and guide secure adoption of emerging technologies, including generative AI and agentic systems.
Key Responsibilities
Design, review, and approve security architecture for enterprise, cloud, SaaS, platform, and application environments, balancing business objectives, engineering constraints, and risk.
Lead cloud security architecture across AWS, Google Cloud, and hybrid environments, including identity, network security, data protection, logging and monitoring, key management, workload isolation, security posture management, and the effective use of native and third-party cloud security controls.
Define and review security architecture for SaaS and PaaS platforms, including identity federation, privileged access, tenant configuration, data protection, API and integration security, logging, third-party risk, and secure adoption of enterprise SaaS services.
Drive security throughout the software delivery lifecycle, including source control, CI/CD pipelines, build systems, artifact repositories, infrastructure as code, secrets management, code and artifact signing, software provenance, deployment automation, and security controls for developer platforms.
Lead security architecture for AI-enabled systems, including generative AI, large language models, retrieval-augmented generation, AI agents, model-serving platforms, and AI-assisted developer workflows.
Design mitigations for risks such as prompt injection, insecure tool use, excessive agency, sensitive-data disclosure, model or supply-chain compromise, unsafe output handling, and abuse of AI services.
Define security requirements for AI data, models, prompts, embeddings, vector stores, APIs, tools, and agent identities, including least-privilege access, secrets management, encryption, isolation, provenance, logging, monitoring, and lifecycle controls.
Architect and improve identity, authentication, authorization, network security, key management, cryptography, application security, and production security controls across complex environments.
Identify security design gaps in existing and proposed systems; translate findings into practical architecture improvements, reference patterns, hardening standards, preventative controls, and responsible automation that improves repeatability and operational effectiveness.
Provide technical leadership across multi-disciplinary teams, clearly articulating risks, tradeoffs, and recommended solutions to engineering leaders, business stakeholders, and audiences without a security background.
Required Qualifications
15+ years of relevant experience in security architecture, security engineering, product security, cloud security, infrastructure security, or related disciplines, with demonstrated leadership at senior or staff level.
Deep knowledge of security architecture principles across cloud, application, network, identity, platform, infrastructure, and enterprise environments.
Hands-on experience designing or securing cloud-based and containerized environments, including major cloud platforms such as AWS or Google Cloud.
Strong understanding of modern identity and access management, PKI, OAuth/OIDC, SAML, TLS, VPNs, secrets management, key management systems, cloud KMS, and HSMs.
Expertise in network and application security controls such as WAFs, NGFWs, segmentation, DMZ design, DDoS mitigation, load balancing, proxies, intrusion detection/prevention, and host-based controls.
Experience with secure software development, threat modeling, CI/CD and developer platforms, application security, and engineering mitigations across the software lifecycle.
Working knowledge of AI/ML security concepts and the ability to evaluate security risks in generative AI, LLM, and agentic system architectures, including data flows, trust boundaries, model access, and tool integrations.
Strong critical thinking, risk prioritization, communication, and influence skills, with the ability to lead through ambiguity and work effectively across global, cross-functional teams.
Bachelor's degree in Computer Science, Mathematics, Engineering, Information Security, or equivalent practical experience.
Preferred Qualifications
Experience securing AI/ML platforms, generative AI applications, model gateways, RAG architectures, vector databases, or agentic workflows in production environments.
Experience with AI security evaluation, red teaming, adversarial testing, model abuse testing, or control validation for AI-enabled systems.
Experience securing large-scale Linux, distributed, multi-tenant, or high-availability production environments.
Development or automation experience in Python, C++, Java, or similar languages.
Recognized technical leadership through patents, publications, open-source contributions, conference participation, teaching, or security community involvement.
Penetration testing, adversarial security, or attacker-minded design experience.
Master's degree or Ph.D. in Computer Science, Mathematics, Engineering, Information Security, or a related field.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Canada Wide - Excluding Quebec
Workplace: Remote
Play a key role in shaping Safe Software's product security program - from strengthening security practices within the software development lifecycle and supporting the AI governance program that enables developers to safely maximize their use of AI tools, to working directly with customers and partners on their security needs. This role requires both a strong technical foundation in cybersecurity and the ability to communicate clearly with audiences ranging from engineers to customers and partners.
DETAILED DESCRIPTION
We have an immediate opening and are excited to find the right candidate to join our team. Safe Software is hiring a Product Security Specialist II to join our Product Security team, which sits within the Information Security group. The scope of the role is deliberately broad: you will help write and maintain security policies and documentation, contribute to the AI governance program for developers, support the vulnerability disclosure process, and ensure security coverage extends to apps and services built outside of core engineering.
Customer and partner engagement is a significant part of the work - including security questionnaires, assessments, and direct participation in customer and partner driven security meetings. This is an individual contributor role suited for someone who thrives across a variety of security domains, is comfortable owning their areas independently, and enjoys an environment where the security program is actively growing. The role is remote-friendly.
ABOUT THE TEAM
At Safe Software, the Product Security team co-owns product security domains with
Engineering across the full product lifecycle - from secure architecture and SDLC integration, to supply chain security, incident response, developer enablement, AI governance, metrics, and compliance. We define the standards and strategic direction; Engineering owns the technical execution. Our team fosters a collaborative, security-conscious culture that supports innovation without compromise.
WHAT YOU'LL BE DOING
As a Product Security Specialist II, you will:
- Stakeholder Enablement and Communication: Work directly with developers, product management, customer experience teams, customers, and partners - explaining security concepts for each audience, handling security questionnaires and assessments, and participating in customer and partner driven security meetings.
- Security Policy and Standards: Contribute to security policies across product security domains, help maintain the risk register, and support compliance monitoring to verify that policies are followed.
- Supply Chain Security: Conduct security and compliance reviews of third-party libraries and vendor components, including licensing and known risk signals.
- AI Security and Governance: Support Safe's AI governance program for developers by contributing to policies and standards for AI-assisted development, monitoring emerging
- AI security risks, and assisting with training and awareness across the Engineering organization.
- Vulnerability Disclosure: Support the product security vulnerability disclosure process, including CVE registration, security advisory drafting, and contributing to postmortems and lessons-learned reviews.
- Security for Non-Engineering Apps and Services: Own ongoing security coverage for apps and services developed outside of core Engineering, including publicly accessible services (e.g., websites and APIs), internal tools, IT-developed scripts, and AI agents built for internal use.
- Metrics and Reporting: Contribute to security KPI tracking, governance dashboards, and reporting for leadership and external stakeholders.
QUALIFICATIONS, SKILLS, AND COMPETENCIES
Safers come from a variety of backgrounds. That said, candidates most successful in this role typically have experience with the following:
REQUIRED SKILLS
- 3+ years of experience in product security, application security, or a closely related cybersecurity role.
- A strong technical background in cybersecurity, including solid understanding of common vulnerability classes, secure development practices, and security tooling (e.g., OWASP Top 10, SAST, DAST, SCA).
- Demonstrated ability to communicate security concepts clearly to stakeholders of varying technical backgrounds - from developers to customers who may have no security expertise.
- Strong analytical skills and the ability to interpret noisy or incomplete data.
- Proficiency in Python for automation, tooling, or analysis.
- Experience with Agentic AI.
- A degree in Computer Science, Cybersecurity, Information Technology, or a related field - or equivalent practical experience.
NICE TO HAVE
- Familiarity with compliance frameworks such as SOC 2 or ISO 27001.
- Security certifications (e.g., CISSP, CISM, or similar).
- Familiarity with and/or experience using and supporting FME in production
- environments.
CAREER GROWTH
This position aligns with our Product Security Specialist II level on the individual contributor path. With demonstrated impact and initiative, you'll have opportunities to:
- Take ownership of specific security domains (e.g., incident response, developer enablement, compliance, etc).
- Progress into a senior product security role with broader scope and influence.
WHAT YOU CAN EXPECT
When you choose a career with Safe Software, you're also choosing…
- Meaningful Work: Make a profound impact across our business, workplace and data integration product.
- A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
- Social Responsibility: Become part of a team that finds meaningful ways to give back. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives.
- Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
- Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
- Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
- Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That's right, no waiting period.
- Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
- Shared Success: Share in Safe's success with our bi-annual profit sharing and RRSP/TFSA matching program.
- An Accessible Commute: Regardless of your commute method, we're located close to public transit, and provide complimentary parking and bike storage for our team!
ABOUT SAFE SOFTWARE
Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity.
With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads.
Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion.
We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status.
Should you require accommodations during the recruitment process, please contact hr_dept@safe.com.
NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING
At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role.
Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.
Location: Wyoming
Administrative Assistant
Location:
Project-Based
Employment Type:
Full-Time
Travel:
No Travel Required
Support the Teams Delivering Mission-Critical Infrastructure
The successful delivery of hyperscale data centers and mission-critical infrastructure depends on strong project support, accurate documentation, effective communication, and exceptional administrative coordination. Administrative Assistants play a critical role in helping project leaders stay organized, ensuring information flows efficiently, and supporting the day-to-day operations that keep projects moving forward.
As an
Administrative Assistant
with Michels Infrastructure Solutions, you will provide administrative support to project leadership and operational teams while serving as a trusted resource for project personnel, vendors, subcontractors, and corporate support functions.
About Michels Infrastructure Solutions
Michels Infrastructure Solutions (MIS) brings together the full capabilities of the Michels Family of Companies under a
Super General Contractor (Super GC)
model, providing mission-critical owners and developers with a single point of accountability for every phase of project execution. By combining self-performed specialty design, construction, and commissioning services, MIS delivers large-scale, multidisciplinary projects with greater control over safety, quality, schedule, and cost.
MIS specializes in the delivery of hyperscale data centers and mission-critical facilities, leveraging expertise across mass grading and site development, wet and dry utilities, fiber and telecommunications infrastructure, ground improvement, deep foundations, structural concrete, power infrastructure, and commissioning. Our integrated delivery approach enables customers to partner with a single-source team capable of executing some of North America's most complex and demanding infrastructure projects.
Position Overview
As an
Administrative Assistant
, you will provide day-to-day administrative support to project leadership and operational teams under minimal supervision. This role requires a highly organized and detail-oriented professional who can effectively manage multiple priorities while maintaining confidentiality, professionalism, and accuracy.
You will support Project Directors and project leadership teams by coordinating schedules, managing correspondence, preparing reports, processing invoices, maintaining records, coordinating training materials, and assisting with a variety of project administrative functions.
Success requires strong communication skills, exceptional organizational abilities, attention to detail, sound judgment, and the ability to thrive in a fast-paced project environment with changing priorities.
Key Responsibilities
Provide administrative support to project leadership, operations teams, and other departments as assigned.
Coordinate meetings, calendars, schedules, travel arrangements, and administrative activities.
Prepare and distribute correspondence, reports, presentations, and project documentation.
Process invoices, payment requests, and related administrative records.
Maintain project records, payroll documents, reports, and filing systems with a high degree of accuracy.
Promote a strong health, safety, environment, and quality (HSEQ) culture throughout all administrative activities.
What You'll Do
Support Project Directors and project leadership teams with daily administrative responsibilities.
Manage complex calendars, scheduling priorities, meeting requests, and appointment coordination.
Coordinate travel arrangements, lodging accommodations, transportation logistics, and expense reporting.
Prepare meeting agendas, presentations, executive correspondence, reports, and other business communications.
Write, proofread, distribute, and maintain professional correspondence and project documents.
Process incoming and outgoing mail, packages, and administrative communications.
Review invoices for accuracy, prepare documentation for approval, and coordinate with Accounts Payable for processing and follow-up.
Facilitate internal billing activities and assist with tracking invoice payment status.
Track payroll records and perform transactional data entry with a high degree of accuracy.
Scan, organize, maintain, and file payroll and project-related documentation.
Coordinate the production and distribution of training materials and project communications.
Maintain department documentation, records, templates, forms, and standard materials.
Support corporate and divisional teams with various administrative and clerical activities.
Maintain confidentiality when handling sensitive company, employee, financial, and project information.
Assist with special projects and other administrative assignments as needed.
Why Michels Infrastructure Solutions, Inc.?
We deliver some of North America's largest and most complex hyperscale data center and mission-critical infrastructure projects.
We leverage a unique Super GC delivery model that combines specialty construction capabilities under a single-source execution approach.
We provide exposure to every phase of project delivery, from planning and procurement through commissioning and turnover.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports cloud computing, artificial intelligence, digital connectivity, and economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer opportunities for advancement across project support, operations, administration, and business functions.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You are highly organized and enjoy keeping teams on track.
You take pride in accuracy, professionalism, and attention to detail.
You enjoy supporting leaders and helping others succeed.
You thrive in fast-paced environments with multiple competing priorities.
You want to work to make a difference.
What It Takes
High school diploma or GED and
3+ years of related administrative experience
, or an equivalent combination of education and experience.
Strong proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
Demonstrated ability to manage multiple priorities while maintaining accuracy and professionalism.
Strong organizational, administrative, and time-management skills.
Excellent verbal and written communication skills with the ability to create accurate, clear, and concise correspondence.
Experience supporting executives, project leadership teams, operations groups, or business professionals.
Experience processing invoices, managing records, coordinating schedules, and supporting office operations.
Strong customer service skills, both face-to-face and through phone and electronic communications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Strong attention to detail and commitment to producing high-quality work.
Associate's degree is preferred but not required.
Notary Public licensure, or the ability to obtain Notary Public licensure, is preferred.
Construction, engineering, infrastructure, project support, or professional services experience is preferred.
No travel required.
Work Environment
Primarily works in a climate-controlled office environment with minimal safety or health hazard exposure.
Works at a steady to fast pace with frequent interruptions and changing priorities.
Regular use of computers, office equipment, filing systems, and communication tools.
Frequently required to work at a desk and use hands for typing and document handling.
Regularly lifts and/or moves up to 25 pounds and occasionally more with assistance.
Requires close vision and the ability to adjust focus.
Join a company that powers progress. Be a part of Michels Infrastructure Solutions, Inc.—where you don't just support projects, you help deliver the future of mission-critical infrastructure.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Austria; Montenegro; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to own the technical success of n8n’s strategic top tier customers, helping them run healthy, scalable, and high-performing environments while maximizing long-term platform adoption.
As a trusted technical advisor, you’ll partner closely with customers and internal teams to make sure top tier accounts get the guidance, support, and operational excellence they need to succeed:
OWN THE TECHNICAL SUCCESS OF TOP TIER CUSTOMERS
- Act as the dedicated technical point of contact for a portfolio of strategic top tier customers.
- Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations.
- Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders.
DRIVE PLATFORM HEALTH, SCALABILITY, AND PERFORMANCE
- Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability.
- Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes.
- Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability.
MANAGE ESCALATIONS AND OPERATIONAL EXCELLENCE
- Oversee technical support intake, issue management, critical incidents, and high-severity support cases.
- Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams.
- Keep customers informed with timely communication, clear resolution plans, and proactive risk management.
TURN CUSTOMER INSIGHTS INTO CONTINUOUS IMPROVEMENT
- Analyze support activity, recurring issues, usage patterns, and operational risks to drive preventative action plans.
- Triage technical product issues, bugs, and feature requests, ensuring feedback is accurately captured internally, and tracking through to completion with product & engineering.
- Share structured customer insights with Product and Engineering to improve platform outcomes at scale.
- Identify and address technical product gaps surfaced by enterprise customers, from triaging bugs and feature requests to contributing lightweight fixes, workflow improvements, or pull requests where appropriate, partnering with Product and Engineering to get high-impact improvements adopted.
REQUIREMENTS
MUST-HAVES
- 🧭 Technical account leadership: You have strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role.
- ☁️ Infrastructure and platform expertise: You deeply understand cloud infrastructure, distributed systems, APIs, integrations, and platform operations.
- 🔎 Production troubleshooting: You have diagnosed performance, reliability, and scalability challenges in production environments.
- 💬 Clear technical communication: You can translate complex technical topics into actionable recommendations for both technical and business stakeholders.
- 🤝 Stakeholder management: You’re confident building trust with senior technical stakeholders and aligning internal teams around customer outcomes.
- 🔁 Cross-functional collaboration: You have worked closely with Support, Product, Engineering, and Customer Success teams to solve customer challenges.
- 🛠️ Strong DevOps and infrastructure experience, including hands-on exposure to Docker, Kubernetes, self-hosted deployments, cloud environments, and the operational considerations needed to run scalable, reliable production systems.
NICE-TO-HAVES
- 🔧 At least 6 months experience with n8n or similar workflow automation / iPaaS platforms such as Zapier, Make, Node-RED or similar.
- 🤖 Familiarity with AI / LLM integrations, agentic workflows, or automation use cases involving AI-enabled business processes.
- 🏢 Experience supporting both self-hosted and SaaS enterprise customers, especially in complex or highly regulated environments.
- 🧑💻 Background working with open-source, developer-first, or technical platform products.
- 📈 Previous exposure to scaling customer success or TAM motions in a high-growth SaaS or infrastructure company.
- 🤝 Proactive and consultative in approach, with the ability to understand the business impact of technical issues, anticipate upcoming challenges, and stay organised across multiple customer priorities.
Why join us?
At n8n, you’ll play a key role in shaping how our most strategic customers scale their automation infrastructure with confidence. You’ll be the technical owner for long-term top tier partnerships, working closely with customers and internal teams to improve platform health, reduce operational risk, and turn real-world customer insights into better product outcomes.
You’ll join one of Europe’s fastest-growing startups at an exciting stage of growth, with the autonomy to build trusted relationships, influence how we deliver top tier support, and help define what exceptional technical success looks like for enterprise customers.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Sydney
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Senior Solution Architect joins Harvey's Solutions Architecture team to serve as the technical bridge between product capabilities and enterprise client needs across the APAC region. The team's mission is to help the world's leading legal and professional services organizations understand, adopt, and scale Harvey's AI platform. This role drives technical discovery, solution scoping, and product demonstrations that translate complex AI concepts into clear business value for enterprise buyers. They partner closely with Account Executives, Product, and Engineering to shape go-to-market strategy across one of Harvey's fastest-growing regions. It is a unique opportunity to combine deep technical acumen with client-facing impact at the forefront of legal AI.
WHAT YOU'LL DO
- Partner with Account Executives to lead technical discovery sessions, scope solutions, and drive platform adoption for enterprise clients across APAC.
- Deliver compelling product demonstrations and technical presentations that align Harvey's AI capabilities with client workflows and business needs.
- Serve as the primary technical point of contact for prospective customers, addressing questions around APIs, security, authentication, and platform integration.
- Collaborate cross-functionally with Product, Engineering, and Customer Success to translate customer feedback and market insights into product improvements.
- Support the end-to-end sales cycle by building relationships with legal, IT, and executive stakeholders at target organizations.
WHAT YOU HAVE
- 5+ years of experience in a solutions architecture, pre-sales engineering, or technical consulting role within a B2B SaaS environment.
- Strong understanding of APIs, security frameworks, cloud architecture, and platform integration concepts.
- Proven ability to engage with enterprise clients, explain complex technical concepts to both technical and non-technical audiences, and align solutions with business needs.
- Experience working closely with sales or go-to-market teams to support pipeline generation and deal execution.
- Interest in AI, legal technology, or professional services, with a desire to deepen domain expertise.
- Based in Sydney with valid Australian work rights.
ADDITIONAL INFORMATION
- Location: Sydney, NSW (Hybrid with flexibility)
- Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role
WHAT WE OFFER
- Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home
- Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.
- Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.
- Retirement & Security: Comprehensive coverage designed to support your long-term well-being.
- Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.
- Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support.
- Professional Development: Annual support for courses, certifications, conferences, and books.
- Remote Work Allowance: Monthly support for home office, internet, and phone expenses.
- Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Sydney
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Enterprise Account Executive joins Harvey's ANZ sales team to drive the growth of Harvey's AI platform across public sector organisations in Australia and New Zealand. This role sits within the broader enterprise sales function and reports to the Enterprise Sales Manager, with a mandate to open and grow accounts in government, regulatory and public institutional settings. The AE will own the full sales cycle for a defined portfolio of public sector accounts, partnering with legal engineers, solutions architects, and product teams to deliver tailored outcomes in a highly regulated buying environment. It is a rare opportunity to shape a high-impact vertical in one of Harvey's fastest-growing international markets, working at the intersection of AI and public sector legal and policy workflows.
WHAT YOU'LL DO
- Own and grow a portfolio of named public sector enterprise accounts across ANZ, driving full-funnel sales activity from prospecting through commercial negotiation, contracting, and onboarding.
- Develop a deep understanding of public sector procurement processes, compliance requirements, and decision-making structures to position Harvey's AI platform effectively.
- Lead high-impact product demonstrations and client engagements that articulate Harvey's value to government stakeholders, legal counsel, and senior executives.
- Collaborate cross-functionally with product, legal engineering, solutions architecture, and GTM teams to inform roadmap priorities and surface client needs.
- Build and maintain long-term relationships with key decision-makers across public sector institutions, driving expansion and retention within accounts.
- Document learnings, refine messaging, and contribute to scalable playbooks that support Harvey's broader public sector go-to-market strategy in the region.
WHAT YOU HAVE
- Experience in enterprise B2B SaaS sales, with a strong preference for experience selling into government or public sector accounts.
- Proven ability to manage complex, multi-stakeholder sales cycles with long procurement timelines and regulatory requirements.
- Strong communication skills, with the ability to translate technical AI capabilities into clear value propositions for non-technical audiences.
- Familiarity with public sector procurement in Australia and/or New Zealand, including panel arrangements, tender processes, and compliance frameworks.
- Interest in the legal industry and a commitment to advancing knowledge work through technology.
- Self-motivated and results-oriented, with a collaborative approach to working across functions in a high-growth environment.
ADDITIONAL INFORMATION
- Location: Sydney, NSW (Hybrid with flexibility)
- Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role
WHAT WE OFFER
- Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home
- Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.
- Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.
- Retirement & Security: Comprehensive coverage designed to support your long-term well-being.
- Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.
- Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support.
- Professional Development: Annual support for courses, certifications, conferences, and books.
- Remote Work Allowance: Monthly support for home office, internet, and phone expenses.
- Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote; United Kingdom
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
The ElevenLabs Impact Program exists to democratize access to our technology and make AI work for all people, supporting for-good use cases across healthcare, education, and culture. Today, our work includes providing free and discounted access to nonprofits, partnering with university professors to bring voice AI into the classroom and the research lab, and working to restore the voices of one million people living with permanent voice loss through our 1 Million Voices initiative (learn more at elevenlabs.io/impact http://elevenlabs.io/impact). We're looking for a Producer to own the external storytelling and event presence for Impact, a role that coordinates PR, agency management, social launches, documentary-style case studies, and event production. This is a hands-on, in-house role: you're the person who makes sure every launch, film, and activation meets (or, ideally raises) the bar of the rest of the company's output, working closely with our internal Design, Comms, and Events teams, and, when applicable, with the external agencies and production teams supporting PR, film, and creative execution. Much of Impact’s work is made with people who live with a disability, or are members of vulnerable communities. You will ensure their views carry equal weight and their input helps shape every project, from first conversation to final cut. As Impact's first dedicated producer, you'll build the production and launch engine for a team whose external footprint is scaling fast; this quarter alone includes more than five events, six documentaries in production, two live ElevenLabs Summit sessions, a partner launch every month, and several more case studies in flight.
WHAT YOU'LL DO
- Coordinate production of Impact's documentary case studies: travel and work onsite for filming when needed, work closely with external production and direction teams, bringing opinions on story and craft, and partner with our Design team to make sure every film meets ElevenLabs' bar and brand guidelines.
- Work alongside subjects of our case studies, many of whom live with a disability, as equals and ensure that the production team does the same. You will build in consent, access needs, and editorial input at every stage to ensure alignment in how the story is told, cut, and shared.
- Plan and execute Impact's conferences and activations alongside the Events team, turning each one into an in-person moment that drives real ROI and leaves a lasting impression, with Impact's own storytelling angle built in.
- Support Comms in telling Impact's story through PR, coordinating with Comms and, when applicable, a PR agency to keep press windows and partner announcements on track, and helping make sure Impact's international stories get told well as the program expands globally.
- Partner with Design to keep all video and static collateral on-brand, advocating for a high creative standard and Impact’s lens.
- Carry a consistent visual and narrative thread across launches, blog content, and ElevenLabs Summit presentations.
- Draft copy for social and blog content, collaborating with Comms to land a final draft, and with Design on all launch-related visual assets.
- Manage multiple concurrent launches, shoots, and events at once.
REQUIREMENTS
- A great project manager with a sharp creative eye, someone who runs cross-functional logistics flawlessly, has real taste, and will push the team to hit it.
- Proven practical experience working with vulnerable communities, especially people living with a disability, and ensuring they are provided the time, space and accommodation to be equal partners in high-pressure productions, on tight timelines, and in public.
- Organized and detail-oriented, with a track record of juggling several production timelines at once.
- Creative or production background (agency, marketing, in-house brand/content team, documentary or branded content) comfortable being on set and in the room with Design, not just commissioning the work.
- Strong writing and visual taste; can tell when something is on-brand and polish-worthy.
- 2-5 years of experience in production, events, or brand marketing.
- Comfortable traveling for shoots and events.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location
Dubai, UAE
About the Role
We are seeking a highly accomplished and strategic Senior Territory Account Executive to join our team in Dubai. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).
As a Senior Commercial Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject-matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.
Regional Focus: North and French-speaking African countries
Responsibilities
Strategic Revenue Generation:
Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
Expert Pipeline & Forecasting:
Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
Deep Customer & IT Architecture Understanding:
Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
Multi-Engagement Leadership:
Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level and minus one executives.
Virtual Team Leadership:
Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
Digital Transformation Authority:
Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
Compelling Value Creation:
Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
Advanced Negotiation & Closure:
Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
Trusted Advisor & Coach:
Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
Organizational Impact & Leadership:
Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.
Desirable Skills, Knowledge, and Experience
Language Skills: Fluency in French, Arabic and English.
8+ years of advanced experience selling complex related technology solutions to enterprises across Emerging Markets (North and French-speaking African countries)
, with a significant track record of consistently exceeding multi-million dollar quota targets.
Deep expertise and fluency in Cloud Networking, Security and Edge Computing technologies
, with an exceptional ability to articulate features, benefits, and use cases across diverse customers within the Commercial sectors.
Proven ability to deeply understand complex customer IT architectures
and effectively map them to Cloudflare Reference Architectures for successful platform sales.
Demonstrated success leading and influencing virtual cross-functional teams
(e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
Exceptional strategic communication and presentation skills
, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
Advanced negotiation skills
with a track record of closing large, complex, six-figure and multi-million dollar deals.
Expert-level sales acumen:
unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
Authority on digital transformation trends
and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
Strong coaching and mentorship abilities
, with a passion for helping colleagues grow and improve.
Highly self-motivated, entrepreneurial, and resilient
, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
Proficiency in advanced sales and business intelligence platforms
(e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
Bachelor's degree required
, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
Ability to travel
as required to engage with key customers and internal teams.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is the AI platform trusted by the world's leading law firms and corporate legal teams, and one of the fastest-growing companies in AI. Now we're bringing that to asset management — and this role owns it. We're building the team that will define how the world's leading asset managers, private equity firms, and institutional funds adopt AI. This is a ground-floor opportunity to own a new vertical — we're still proving out this motion, which means the person who joins will help write the playbook.
WHAT YOU'LL DO
- Develop and manage a named account list across asset management — private equity, venture, private credit, hedge funds, real assets, and institutional allocators (LPs) — and own the full sales cycle from prospecting through contracting and expansion.
- Build and manage senior relationships across each firm's legal, compliance, and investment teams — typically anchored by a GC, CLO, or CCO — expanding into portfolio-company counsel over time. Understand how decisions get made in these organizations and navigate accordingly.
- Lead complex, multi-threaded deals with stakeholders ranging from managing directors and general partners to day-to-day legal and compliance users — translating Harvey's AI capabilities into language that resonates with financial buyers.
- Work closely with product and engineering to stay current on Harvey's capabilities and shape solutions around how asset managers actually work — contract review, due diligence, portfolio company support, regulatory workflows.
- Conduct tailored demos and presentations that connect Harvey's product directly to the workflows and pain points specific to financial services buyers.
- Document what works. This team is building the asset management playbook from scratch, and your learnings will directly shape how we scale the motion.
WHAT YOU HAVE
- Experience selling complex software or professional services into financial services (ideally asset management, private equity, or institutional funds). You understand how these firms are structured and how buying decisions get made.
- Proven ability to run a global or named account relationship — you've been the person a firm calls, not just the person who closes a deal and moves on. Ideally you've navigated a fund relationship or portfolio company motion.
- Background in enterprise software sales, management consulting, or a combination — we're intentionally mixing profiles on this team. If you've unlocked a major financial services account or come from a firm that advises these organizations, we want to talk to you.
- Comfortable operating in a motion that's still being defined. You're a builder who can prospect independently, iterate on messaging, and contribute to the team's collective learning.
- Genuine curiosity about AI and how it applies to knowledge-intensive work. You don't need a legal background, but you should be excited about what Harvey is doing and motivated to develop real fluency in the space.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About Tavily
Tavily provides the search and retrieval infrastructure powering AI applications and agents. Backed by Nebius, we're helping enterprises and developers connect AI systems to trusted, real-time information.
The role
Tavily is building the search infrastructure for the agentic AI era. As AI agents move into production, reliable access to real-time information is becoming critical infrastructure.
We are looking for a
Head of Strategic Partnerships
to build the ecosystem that accelerates Tavily's growth through strategic technology, OEM, distribution, and go-to-market partnerships.
You’re welcome to work remotely
from the
United States.
Your responsibilities will include:
Define and execute Tavily's strategic partnership strategy
Identify, develop, and close high-value partnerships across AI labs, model providers, cloud platforms, infrastructure companies, and enterprise technology providers
Build OEM, embedded, distribution, and co-selling partnerships that drive ARR and adoption
Develop executive-level relationships with key strategic accounts and partners
Work cross-functionally with Sales, Product, Engineering, and Marketing to turn partnerships into measurable business outcomes
Build the processes, strategy, and operating model to scale Tavily's partnerships function
We expect you to have:
5+ years in strategic partnerships, business development, enterprise sales, or related leadership roles
Proven track record of building and closing complex technology partnerships
Strong network across AI, cloud, SaaS, or developer infrastructure
Executive presence with exceptional relationship-building and negotiation skills
Commercially driven with a demonstrated ability to turn partnerships into revenue
Entrepreneurial, highly strategic, and comfortable operating in a fast-moving environment
What success looks like:
Success means building a strategic ecosystem that materially increases
Tavily's ARR, distribution, product adoption, and market position.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
#LI-VC1
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
On Target Earnings Range
$300,000
—
$377,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Munich
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Mid Market Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships.
WHAT YOU’LL DO
- Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions.
- Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.
- Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates.
- Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI.
- Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions.
- Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform
WHAT YOU HAVE
Ideal candidates for the Mid Market CSM role at Harvey can demonstrate comfort and experience with the following qualifications:
- 3-4+ years in customer-owning roles at tech or SaaS platforms
- Adapting seamlessly in the face of high-speed change and growth
- Strategic planning, revenue-based prioritization
- Managing a high volume of customer-facing projects and timelines
- Running in-person meetings w/ executives
- Mapping an organization and influencing stakeholders
- Driving key customer metrics and outcomes
- Owning a revenue, expansion, and renewal target
- Demonstrating a strong point of view and proactive self-management
- Working cross-functionally with Product and Sales teams
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
##LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: IN - Jaipur
About the role
The Technical Lead – Quality Assurance is a senior technical leader responsible for driving end-to-end quality strategy, governance, and execution across assigned products or programs. This role combines deep hands-on expertise with leadership capabilities to ensure high-quality software delivery, strong automation adoption, and alignment with business and customer expectations.
Operating across the Software Development Life Cycle (SDLC), the QA Technical Lead partners closely with Product, Engineering, and Client Delivery teams to define testing strategies, improve efficiency, and ensure robust validation of complex business workflows. The role plays a critical part in strengthening quality practices, reducing risk, and enabling predictable, high-quality releases.
This position also focuses on building team capability, mentoring QA engineers, and driving innovation through automation, AI-driven testing, and continuous improvement initiatives.
Deliverables and Performance Measures
Define and execute end-to-end QA strategy aligned with product, business, and customer requirements
Lead test planning, execution, regression cycles, and defect triage across projects and releases
Ensure validation of complex, end-to-end business workflows including underwriting, policy servicing, and rule-based calculations
Drive risk-based testing approaches to prioritize critical functionalities and reduce production defects
Establish and enforce QA standards, frameworks, and best practices across teams
Monitor and analyze quality metrics such as defect leakage, test coverage, and execution efficiency
Lead root cause analysis (RCA) and implement corrective actions to improve product quality
Provide technical oversight for test automation across UI, API, and integration layers
Drive automation-first strategy, increasing coverage and reducing manual effort
Integrate QA processes with CI/CD pipelines to enable faster and more reliable release cycles
Collaborate with Engineering, DevOps, and Product teams to ensure environment readiness, data setup, and release validation
Act as a subject matter expert (SME) for system architecture, integrations, and configuration-driven implementations
Present quality metrics, release readiness status, and risk assessments to stakeholders
Mentor and develop QA team members, improving technical and domain capabilities
Foster cross-functional collaboration to ensure alignment between QA, Development, Product, and Client Delivery
Drive adoption of AI-driven testing practices, including intelligent automation and efficient regression strategies
What Will Make You Successful
5-8 years of experience in Quality Assurance / Quality Engineering roles
Strong experience in leading QA teams and managing end-to-end quality delivery
Deep expertise in QA methodologies, test strategy, and automation frameworks
Strong domain knowledge in Life Insurance and Annuities
Experience with tools such as Selenium, Katalon, Jira, TestRail, Jenkins, and API testing tools
Hands-on experience integrating QA with CI/CD pipelines and DevOps practices
Strong understanding of system architecture, integrations, and complex workflows
Experience in risk-based testing, defect management, and root cause analysis
Proven ability to analyze quality metrics and drive continuous improvement initiatives
Strong problem-solving and decision-making skills with attention to detail
Excellent communication and stakeholder management skills
Demonstrated ability to mentor and develop high-performing QA teams
Experience leveraging AI tools for testing, automation, and productivity improvements is a plus
High ownership mindset with the ability to operate in a fast-paced, delivery-driven environment
Where We See This Role Going:
We are committed to being a driving force in the innovation of the insurance market and that means that we help our employees stay on top of current trends and technologies, and progress within our company. This position can move into the following roles.
Manager, Quality Assurance
Senior Manager, Quality Assurance
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.