Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We're looking for a Senior Program Manager to join the Strategic Program Management team in Dublin. Our team helps drive Fin's most important company priorities, from company objectives to critical cross-functional projects and programs. We're looking for a versatile, hands-on operator who thrives on solving complex business problems. No two challenges will look quite the same. You'll need to get up to speed quickly, bring clarity to ambiguity, build strong partnerships across the business and take ownership of driving meaningful outcomes.
What will I be doing?
Partner with company leadership to drive Fin's highest-priority initiatives, from company objectives to critical cross-functional projects and programs.
Step into complex, ambiguous or fast-moving areas of the business, quickly understand the problem, identify what needs to happen and take ownership of moving things forward.
Shape and define programs of work, establishing clear priorities, outcomes, ownership and plans for successful execution.
Get into the details to understand business challenges, surface open questions, identify trade-offs and help drive informed decisions.
Work closely with senior leaders and cross-functional teams, building trusted relationships, bringing a point of view and challenging assumptions where needed.
Establish the right structures and ways of working to create clarity, accountability and momentum, without introducing unnecessary complexity.
Drive execution end to end, proactively identifying and resolving risks, blockers and dependencies to keep work moving and deliver results.
Use data and business context to understand performance, inform recommendations and communicate progress, risks and decisions clearly to stakeholders and leadership.
Identify opportunities to improve how Fin operates, introducing practical, scalable solutions that make teams more effective.
Live our company values and be a role model for the people and teams you work with.
What skills do I need?
You have 7+ years of experience in program management, business operations or similar roles, with a track record of delivering complex, cross-functional projects and programs. Experience in B2B SaaS is a plus.
You're a strong generalist who can quickly understand unfamiliar business problems, connect the dots across different functions and identify what needs to happen to move things forward.
You have excellent operational judgment and know how to balance strategic thinking with hands-on execution. You're equally comfortable defining an approach and rolling up your sleeves to deliver it.
You have experience working directly with senior leaders and executives, building credibility, influencing decisions and constructively challenging thinking where needed.
You demonstrate a high degree of ownership and accountability, with the ability to independently drive multiple high-priority initiatives in an ambiguous, fast-paced environment.
You have strong business acumen and are comfortable using data to understand problems, evaluate trade-offs, identify opportunities and make informed recommendations.
You're proactive, resourceful and solutions-oriented, with a track record of navigating complexity, unblocking teams and driving work through to completion.
You're an excellent communicator who can bring clarity to complex topics, facilitate productive discussions and tailor your communication to different audiences, including executive leadership.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Singapore
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role:
Nebius is growing quickly in Asia Pacific and Japan, and our Singapore office is the regional base for our go-to-market team. We are looking for a senior Executive Assistant and Office Manager who will be the right hand to the APJ General Manager, the operational backbone of the Singapore office, and a trusted partner to the Sales and GTM teams on the ground.
This is a hybrid role with three equal pillars: high-level executive support, hands-on office and workplace management, and day-to-day commercial support for the in-region sales and GTM organisation. You will free the GM to focus on growing the business, help the sales team move faster, and make sure colleagues and visitors experience a well-run, welcoming workplace.
Responsibilities:
Executive support to the APJ General Manager
Manage the GM's calendar, prioritising meetings across APJ, EMEA and US time zones.
Coordinate complex regional and international travel, including itineraries, visas, expenses and logistics.
Prepare meeting materials, agendas, briefing notes and follow-up actions.
Screen and manage correspondence, acting as a trusted point of contact for internal and external stakeholders, including customers, partners and senior visitors.
Support the GM's leadership meetings, offsites, customer events and regional business reviews.
Handle expense reports, invoices and other administrative tasks for the GM.
Handle confidential information with the highest level of discretion.
Sales and GTM team support
Act as the first point of contact for the Singapore-based Sales, Partnerships and GTM teams, coordinating requests for information and support.
Support CRM hygiene (Salesforce/HubSpot): data entry, report generation and pipeline tracking, in partnership with Sales Operations.
Coordinate the preparation of proposals, contracts and client-facing materials, and liaise with Finance, Legal and Operations on order processing and accuracy.
Assist with weekly and monthly sales performance reports, dashboards and KPI tracking, and help prepare leadership presentations.
Organise customer meetings, executive briefings, workshops and on-site visits, including room, catering, hospitality and visitor logistics.
Plan and run team events, offsites, kick-offs and regional GTM gatherings.
Support onboarding of new sales and GTM hires, including desk, access, equipment, system access, training schedules and materials.
Manage team communication channels (email, Slack) for announcements and updates, and provide ad-hoc support for strategic initiatives.
Office management and operations
Oversee the day-to-day operations of the Singapore office.
Manage relationships with landlords, building management and service providers, holding them to agreed service levels.
Coordinate maintenance and facilities issues, and escalate and resolve them promptly.
Manage office access, visitor protocols, and mail and courier handling.
Support seating plans, space usage and small-scale office improvements as the team grows, including future expansion or relocation planning.
Safety, security and compliance
Maintain a safe, secure and compliant office, including emergency procedures, fire safety, first aid and evacuation drills.
Coordinate with building management on security and access control.
Support business continuity and incident response for the Singapore office.
Keep records and documentation in line with local regulations (including MOM requirements) and Nebius policies.
Employee experience
Create a welcoming environment for colleagues and visitors, from arrival to day-to-day service.
Host visits from global colleagues and coordinate their travel and workplace needs.
Partner with HR and IT on new joiner readiness.
Collect feedback and suggest improvements to the workplace experience.
Budget, vendors and reporting
Manage the Singapore office budget, including purchase orders, invoice processing, cost tracking and forecasting support.
Work with Finance and Procurement on vendor onboarding, contracts and renewals.
Track office KPIs, recurring issues and costs, and report to the GM and the global Workplace team.
Stakeholder collaboration
Work closely with HR, IT, Security, Finance, Legal, Sales Operations and global Real Estate & Workplace teams.
Act as the Singapore workplace representative in regional and global initiatives.
Communicate proactively about office changes, disruptions and events.
What we expect you to have
8+ years of experience as an Executive Assistant, Office Manager or similar, ideally supporting senior or C-suite leaders.
Experience managing office operations, vendors and facilities in Singapore or the wider APAC region.
Experience supporting a sales or commercial team, with working knowledge of CRM tools (Salesforce, HubSpot) and sales reporting.
Strong organisational skills and the ability to prioritise competing demands independently in a fast-paced environment.
Excellent written and spoken English, with the ability to build trust at all levels, from the C-suite to customers and visitors.
High discretion, maturity and sound judgement with confidential and sensitive information.
Proficiency in Microsoft 365 (especially Excel, PowerPoint and Outlook) and comfort with budgets, purchase orders and basic financial tracking.
A calm, proactive, service-minded and 'can-do' approach, including in high-pressure situations.
Flexibility to work across time zones when needed.
Added bonus:
Experience in tech, scale-up, start-up or hypergrowth companies.
Experience supporting a leader across multiple countries in a regional or multinational environment.
Experience supporting an office opening, expansion or relocation.
Familiarity with Slack, Confluence, Jira, and expense or procurement tools.
Knowledge of Singapore workplace regulations (e.g. MOM requirements, workplace safety) and the local vendor landscape.
Additional languages relevant to APJ (e.g. Japanese, Mandarin, Bahasa).
Bachelor's degree in business administration, hospitality, facilities management or a related field.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Porto
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their communities and build a lasting business including: paid memberships, free memberships, community chats, live experiences, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $8 billion+ in revenue generated since Patreon's inception
- 60 million+ free new memberships for fans who may not be ready to pay just yet, and
- 10 million+ fans paying each month for exclusive access to creators' work and community.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Fraud Specialist to support our mission.
This role is based in Porto, Portugal and open to those who are able to be in-office 3 days per week on a hybrid work model.
About the Team
The Fraud Operations Team works with complex customer questions requiring review and problem-solving. This team is involved in deep investigations into fraud-related trends, payment processing, and overall fraud analysis. The team is split between the US and Porto-based teams.
About the Role
- Research and respond to customer contacts regarding issues related to suspicious activities
- Review suspicious accounts using internal and external fraud tools, and take action in accordance with Patreon's policies.
- Independently determine and recommend an appropriate course of action following fraud detection
- Work cross-functionally with our Content Moderation and Product Support teams regarding account suspensions, closures, and other fraud matters.
- Help identify process improvements and contribute to key projects and initiatives.
About You
- 1+ years of professional experience, including 1+ years of customer-facing contact experience
- Fluent in English
- Self-starter who is very comfortable dealing with ambiguity
- Knowledge of, and experience utilizing fraud investigative techniques and practices
- Ability to analyze, summarize, and communicate findings and issues drawn from facts
- Demonstrated ability to forge strong working relationships within and across multiple disciplines
- Highly collaborative, team-oriented, shared-success mindset
- Excellent oral and written communication skills
- Comfortable with performing repetitive tasks
- Basic Zendesk knowledge is a plus
- Basic payment processing experience is a plus
- Basic Excel knowledge is a plus
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accomodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, vacation leave, company holidays and recharge days, lifestyle stipends, learning and development stipends, patronage, parental leave and sick leave, and pension with an employer contribution.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates outside of our office hubs are not expected to meet the same requirements.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Rio de Janeiro or São Paulo, Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading global digital banking platform and one of the largest neobanks in Latin America, headquartered in Brazil. The company provides a mobile-first suite of financial services—including credit cards, savings accounts, and investments—designed to eliminate bureaucracy and high fees. By leveraging advanced data analytics and a customer-centric digital infrastructure, the organization delivers transparent and accessible financial solutions to millions of users across Brazil, Mexico, and Colombia.
What You’ll Do
Design, implement, and maintain cloud infrastructure using Infrastructure as Code
Support the platform architecture across private networking, containers, edge and CDN services, managed storage, IAM, and security boundaries
Develop and maintain CI/CD pipelines, including federated identity, access controls, and separation between read and write operations
Implement platform observability, monitoring, alerting, and operational dashboards
Establish secrets-management and rotation processes
Develop disaster-recovery, resilience, and business-continuity capabilities
Build and maintain serverless functions and infrastructure automation using Python
Establish security guardrails and operational standards for a multi-tenant development platform
Collaborate with AI engineering teams to integrate agent capabilities and automated deployment workflows
Support ephemeral cloud environments used for AI-powered application development
Improve production readiness through documented, reviewable, and reversible infrastructure changes
Troubleshoot complex platform issues and conduct root-cause analysis
Take end-to-end ownership of platform stability, reliability, and operational performance
Identify opportunities to reduce deployment friction and improve the developer experience
Contribute to the continuous improvement of platform architecture, tooling, security, and operations
What You Bring
Experience designing, implementing, and operating cloud-native infrastructure within a public cloud environment
Hands-on experience using Infrastructure as Code in production environments
Experience with Go or Go-based infrastructure tooling
Understanding of cloud networking, private networks, firewalls, containers, edge and CDN services, managed storage, and IAM
Experience building and maintaining CI/CD pipelines, preferably using GitHub Actions
Knowledge of federated identity, authorization policies, least-privilege access, and secrets management
Experience implementing observability, monitoring, alerting, and disaster-recovery strategies
Proficiency in Python for infrastructure automation, serverless functions, or supporting services
Experience supporting multi-environment architectures and production-grade platforms
Understanding of platform security, resilience, scalability, and operational reliability
Strong troubleshooting and root-cause analysis skills
Strong written communication and technical documentation skills
Professional English proficiency
Ability to work effectively in ambiguous environments, make sound technical decisions, and take ownership of outcomes
Nice to have
Experience operating multi-tenant platforms for internal enterprise users
Knowledge of cloud-security guardrails and software supply-chain security
Experience with on-call operations, incident management, and production reliability
Familiarity with AI-powered development platforms
Exposure to agent-based engineering and deployment workflows
Experience designing infrastructure to reduce blast radius and isolate failures
Knowledge of controlled deployment, rollback, and change-management practices
Experience supporting developer platforms or internal platform-engineering products
English level
Upper-Intermediate
Work Type:
Remote
Location Requirement:
Candidates must be based in São Paulo or Rio de Janeiro
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Hybrid; In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London or Lisbon
About the Department
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
About the Team
We build the infrastructure that makes the web
Payable
, powering the future of machine-to-machine commerce.
Here at Cloudflare, agentic commerce is a core part of our vision for the
Agentic Internet
. As AI agents increasingly navigate, consume, and act on the web, standard payment and authorization models built for humans are breaking down. We are building tools that help make the new internet
payable
by giving our users the ability to take control over how AI agents pay for resources across the Internet.
Building these capabilities requires solving problems across high-throughput web infrastructure, low-latency transaction processing, digital wallets, and emerging agentic payment protocols. We bridge mainstream fiat commerce rails with decentralized protocols, enabling micro-payments at Internet scale. We’re looking for someone excited to deliver products so domain owners can control this experience, while identifying the problems Cloudflare is uniquely positioned to solve next.
We are a tight-knit group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard.
About the role
We are looking for an Engineering Manager to build and lead the engineering team across Agentic Commerce.
You will be responsible for the people, execution, and engineering quality behind products that power machine-to-machine payments and monetization, such as our
Monetization Gateway
. You will partner closely with Product Management and engineering teams across Cloudflare to deliver current priorities and shape future opportunities. This is a management role for someone who is deeply technically credible. You will not be expected to write most of the code, but you should be able to understand the systems your engineers operate, challenge architectural decisions around payment rails and cryptographic auth, ask the right questions when something is going wrong, and step into a technical problem when the situation calls for it.
At the same time, we are looking for a manager, not a tech lead with direct reports. Your success will be measured by the quality and output of the team you build, the engineers you develop, and the systems and products they deliver.
This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed.
What you'll do
Manage, coach, and grow engineers working across high-throughput payment pipelines, agent authentication, and web-scale commerce architecture.
Own execution by establishing clear priorities, creating predictable delivery, and giving engineers the context and autonomy to own meaningful areas of the product.
Lead the development of agentic payment systems leveraging emerging open standards (x402, Web Bot Auth, ACP, UCP) to enable low-latency, machine-to-machine micropayments.
Lead the engineering behind usage metering, pricing definition engines, outcome verification, and revenue attribution models tailored for agentic workflows.
Build capabilities that give businesses granular visibility and control over their agent-generated revenue streams.
Partner closely with Product Management to understand customer problems, shape the roadmap, and turn broad opportunities into clear engineering outcomes.
Bridge mainstream and decentralized tech, interfacing with blockchain teams while keeping execution focused on mainstream, high-throughput web and fiat commerce rails.
Balance near-term product delivery with thoughtful technical investments that allow promising ideas to grow.
Own the operational health of the systems in your area, including observability, incident response, cryptographic security, and long-term reliability.
Develop technical leaders and create space for engineers to lead architecture and implementation.
Responsibilities
We want you to love it here. This role is a great fit for you if:
You have led and developed a high-performing engineering team(s) and can point to what that team shipped and how the people on it grew.
You are technically credible with experienced engineers. You can review a design, understand the trade-offs in distributed systems or payment platforms, and recognize when a technical problem needs deeper investigation.
You are comfortable managing a team working across several related technical areas (like digital wallets, payment protocols, and web authorization) and can create clarity without requiring every problem to fit neatly into a single box.
You care deeply about reliability and quality, particularly when the output of a system handles monetary transactions or machine authorization.
You have strong product judgment and enjoy working with Product Management to decide what is worth building, what needs improvement and what should not be built at all.
You are comfortable with ambiguity and with finding structure in areas where the opportunity is clearer than the roadmap.
You communicate clearly, give direct feedback, and can explain complex technical decisions to both engineers and non-engineers.
Examples of Desirable Skills, Knowledge, and Experience
Strong technical grounding in distributed systems, low-latency transaction processing, API design, web security, or adjacent areas.
Experience building or operating products involving traditional payment rails, digital wallets, or open authorization/authentication standards (e.g., OAuth, WebAuthn, Web Bot Auth).
Experience operating systems where correctness, reliability, and security matter as much as feature delivery.
A track record of hiring, developing, and retaining strong engineers.
Experience partnering closely with Product Management to shape and execute a roadmap.
Experience taking products or major capabilities from an ambiguous opportunity to a clear customer outcome.
Strong written and verbal communication.
Bonus Points
Familiarity with emerging agentic/machine-to-machine payment protocols (x402, AP2, ACP, UCP).
Experience building hybrid fiat/crypto payment infrastructure.
Familiarity with Cloudflare’s developer platform (Workers, Durable Objects, KV) or edge computing architectures.
Experience turning complex underlying systems into useful payment or commerce products for a broad audience.
Experience with usage-based billing, metering engines, attribution systems, or complex commercial pricing models.
Previous experience working in payments and on payments technology
Compensation
Compensation may be adjusted depending on work location.
For Lisbon based
hires: Estimated annual salary of €74,000 - €93,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Los Angeles
Role Summary:
Our Account Manager is a proactive, collaborative post-Sales role who thrives on and will be responsible for building and maintaining strong, long-lasting partner relationships, ensuring customer satisfaction through retention, hold periodic business reviews, and identifying new business opportunities within existing accounts for their assigned territory. This role requires a blend of sales acumen, customer service skills, and strategic thinking.
Who You Are:
Passionate about our mission and can see the value this role brings to us, our restaurant partners, and our customers
A resilient achiever who is motivated by opportunities and embodies a hospitality mentality
A strong communicator and relationship builder who is able to efficiently work with external stakeholders and internal teams
Adaptive, organized, and a natural problem solver
A tenacious relationship builder who is passionate about adding value to our partners
Responsibilities/Essential Functions:
Identify and develop new business opportunities within existing accounts, including upselling and cross-selling additional products or services to meet business needs/targets.
Act as a trusted partner and subject matter expert to existing and future restaurant partners
Understand partner needs and business objectives to proactively and successfully identify and action on solutions that drive value and success.
Act as a liaison between the partner and internal teams (e.g., Product, Support, Engineering) to resolve any issues or challenges promptly and effectively.
Stay up-to-date with industry trends, competitor activities, and new product offerings to better serve and advise partners.
Accurately track and update communications in Salesforce in real time
Minimum Qualifications:
3+ years in a client-facing relationship management, operations, or support role, preferably in Hospitality, FinTech, or SaaS
Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making
Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs
Experience with Salesforce, ServiceNow, or other CRM tools
Preferred Qualifications:
Experience working in or with restaurants or food-related entities/clients
Experience in a start-up environment
Work Environment:
The candidate in this position will be primarily located the Los Angeles Metro area.
Some of our Benefits:
Generous PTO and company holiday policy + company paid Short Term Disability
100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee’s additional cost; dependent coverage is at employee’s cost); vision plan available at employee’s additional cost
Child Care Benefits and generous parental leave
Daily lunches and snacks
Salary
:
$85,000
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: Cyprus
Workplace: fully
About the Client
An international technology company in the iGaming sector, providing payment infrastructure and platform solutions to online casino and sports betting operators.
Role Overview
Our client is looking for a Head of Payments to strengthen and scale payment operations across their iGaming platform. You’ll bring order to cross-functional processes, identify gaps, and help teams work together effectively.
The role sits at the intersection of several teams and disciplines, bringing together different perspectives to support a consistent, effective payments function. You’ll help strengthen collaboration, refine how work moves across the organization, and ensure that payment initiatives contribute to sustainable improvements in performance.
Key Responsibilities
Build effective processes and ways of working across teams, identifying gaps and bottlenecks and driving improvements through to completion.
Strengthen collaboration across the business so payment priorities and initiatives are coordinated effectively.
Develop the payment infrastructure and PSP approach to support the needs of the iGaming business across different markets.
Improve approval rates and other key payment metrics by monitoring performance, identifying issues, and coordinating practical solutions.
Optimize payment costs while balancing performance, reliability, and market coverage.
Work with the team leads to set priorities, resolve operational challenges, and keep improvements moving.
Partner with Product and other stakeholders to shape payment capabilities, integrations, and expansion into new markets.
Requirements
At least 5 years of experience in iGaming industry, including 3 years in payments.
A proven record of leading teams or functions and shaping effective processes, with substantial experience in a management capacity.
Experience working across markets with varying regulatory frameworks.
The ability to look beyond provider relationships and take ownership of the wider payments function, including operations, performance, and cross-team collaboration.
A strategic yet hands-on approach, with the ability to identify opportunities, set clear priorities, and turn them into practical improvements.
Strong communication skills and fluency in Russian / Ukrainian and English.
Key Soft Skills
Strong collaboration skills, with the ability to build effective working relationships across teams.
A structured approach to problem-solving and a focus on turning insights into practical improvements.
Clear communication skills, with the ability to align stakeholders and priorities.
A pragmatic leadership style that supports progress while staying close to day-to-day operations.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Hiring Locations:
Atlanta, GA, Austin, US, New York, NY, San Francisco, CA, Seattle, WA, Washington DC, US
About the Department
Infrastructure Operations builds and manages the data center infrastructure behind Cloudflare's global network. The organization brings together engineering, operations, hardware and logistics teams that plan, deploy, operate and maintain our footprint in hundreds of cities worldwide. In this role, you'll help extend that footprint with a new generation of data center sites across the United States.
About the Role
We're looking for an experienced Data Center Operations manager to build and run the team that brings these new sites online and keeps them running around the clock.
You will build a distributed team of Data Center Engineers from the ground up. You'll own sites across their full lifecycle: delivering greenfield builds through third-party vendors and colocation partners, running them in production, and retiring hardware securely at end of life. You'll be accountable for production hardware availability, 24x7 on-site response, and the operating model that lets this footprint scale.
The role means balancing competing demands every day: build deadlines against build quality, dependence on partners against high standards, and fast incident response against careful compliance. You need to keep both sides of each in view.
This role covers the physical layer: hardware, cabling, and Layer 1/Layer 2 connectivity. It works closely with network engineering and server provisioning teams but does not own them.
What You'll Do
Team Leadership
Hire, develop and manage Data Center Engineers based on-site at data centers across the US. Set clear expectations, career paths and a culture of ownership across a team spread over many sites.
Build and take part in a 24x7 on-call rotation with your team. Define coverage models, handover protocols and incident SLAs that hold up as the footprint grows.
Serve as the escalation point for on-site incidents. Coordinate engineers, colocation providers and vendors to restore service quickly, and lead root-cause analysis after major incidents so the same problem doesn't happen again.
Site Delivery
Own build timelines from site readiness through hardware delivery, rack-and-stack, cabling, validation and handoff to production.
Run greenfield builds as multi-workstream programs. Coordinate third-party integrators, contractors and colocation providers to hit dates without cutting corners.
Be on-site during key build phases to oversee vendor work, verify quality and make sure sites are production-ready.
Production Operations
Be accountable for availability targets for production hardware at your sites. Run break/fix, repairs, RMAs and spares strategy so that availability is measured, reported and improving.
Manage colocation providers and vendors day to day: escalations, remote-hands quality, power and cooling issues, and performance against contractual commitments.
Documentation and DCIM
Make sure every site is fully documented in DCIM from day one. That covers rack elevations, power and cabling, asset location, and lifecycle status, all recorded as hardware arrives rather than filled in later.
Treat infrastructure records as a source of truth that both operations and dependent teams rely on, giving them accurate, current visibility into where hardware is and what state it's in.
Partner with tooling teams to bring DCIM online at new sites, and define documentation standards that hold up as the footprint grows.
Decommissioning and Hardware Lifecycle
Own on-site decommissioning end to end: unracking, physical collections, serial number verification, chain of custody, and handoff for secure destruction.
Partner with vendor management on IT asset disposition (ITAD) vendors. Make sure destruction certificates and compliance evidence are filed and audit-ready.
Security and Compliance
Make sure your sites and team meet Cloudflare's physical security, access control, chain-of-custody and compliance obligations.
Follow established physical access procedures, and work with security and compliance teams to develop new ones where these sites need them.
Support audits with accurate, timely evidence. Treat audit readiness as a continuous standard, not something you prepare for once per audit cycle.
Automation and Operational Efficiency
Find manual, repetitive work in build, break/fix, decommissioning and evidence collection. Influence tooling and automation teams to remove it.
Evaluate and adopt AI-assisted workflows for incident triage, root-cause analysis, documentation and compliance evidence generation.
Scale the operation through tooling, not just headcount.
Business Reporting
Own weekly business reviews and monthly and quarterly reporting on availability, build progress, incidents and operational health to the Director and peer leaders.
Partner with network, systems, hardware, supply chain and infrastructure engineering teams to make sure physical operations support what runs on top of them.
Who You Are
A builder who stays to operate.
You've stood up sites and teams, and you take ownership of what happens after go-live. Delivering a build is where your job starts. If it isn't documented, it isn't done.
A leader of distributed teams.
You've hired and built trust with on-site engineers spread across many locations, most of whom you won't see day to day. You know how to create accountability, consistent standards and a shared culture across sites, both remotely and in person.
Firm with partners.
You hold colocation providers and vendors to high standards without becoming adversarial. You know the contract, you track performance, and you escalate when it's warranted.
Compliance-minded without being a compliance specialist.
You understand why access controls and decommissioning chain of custody are audit controls. You treat compliance as part of doing the work well, not as overhead.
Automation-first.
When something hurts, your first instinct is to fix the process or the tooling, not add people. You can turn an operational pain point into requirements engineering teams can act on.
Required Experience
6+ years in data center operations, including 3+ years directly managing on-site technical teams. At least part of that time should be leading geographically distributed teams.
A track record of operating multi-site data center fleets at hyperscale or large-cloud scale.
Hands-on experience with IT hardware, including servers, network devices, optics and cabling, not only facilities infrastructure.
Enough hands-on depth to coach engineers on technical work and to judge the quality of vendor and contractor work.
Experience owning sites across the full lifecycle: delivering greenfield data center or cage builds through third-party vendors, running them in steady state, and decommissioning hardware.
Experience managing providers in Tier III+ colocation facilities and holding them accountable to commitments.
Experience managing 24x7 on-call operations and incident escalation.
Strong Layer 1 and Layer 2 fundamentals: structured cabling, fiber and optics, patching standards, switching basics, and troubleshooting physical connectivity for network and server hardware.
Solid knowledge of data center power and cooling, rack design, high-density deployments and hardware lifecycle management.
Strong understanding of DCIM and asset management systems. You should have a track record of keeping documentation accurate from day one, including rack, power, cabling and asset records maintained from hardware arrival through decommissioning.
Working knowledge of the security and compliance frameworks common in enterprise-grade data centers. You should understand them well enough to run operations under them; auditor-level expertise isn't required.
Strong program management skills across multiple vendors, sites and time-bound workstreams.
A track record of reducing toil through tooling or process redesign.
Excellent written and verbal communication, including regular business reviews and status, risk and availability reporting to leadership.
Ability to travel regularly to data center sites. Expect more frequent travel during site builds, shifting to periodic visits as sites reach steady state.
Preferred Qualifications
Experience standing up a new data center operations function or region from zero.
Background at a hyperscaler, cloud provider, major CDN or similarly fast-scaling infrastructure company.
Experience with ITAD vendor programs and secure destruction requirements.
Experience with PagerDuty or similar on-call and incident tooling.
Familiarity with DCIM and source-of-truth tooling such as NetBox or Nlyte, Jira-based operational workflows, and Confluence documentation practices.
Experience with remote-hands programs and vendor scorecards.
Background in hardware diagnostics, burn-in or automated build validation.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $174,000 - $239,000
For New York, Washington DC, Seattle based hires: Estimated annual salary of $165,000 - $227,000
For Austin Texas, Denver, Atlanta based hires: Estimated annual salary of $132,000 - $182,000
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco
The Legal team at Asana works collaboratively across functions to achieve our ambitious mission of fostering effortless teamwork for everyone
. We are a tightly-knit and cooperative group committed to supporting teams throughout the organization, ensuring they have the necessary resources for success while protecting Asana's core values and interests
. Within our team, we exchange ideas, collectively solve problems, and collaborate with other groups to navigate through challenging issues
. We’re looking for a Commercial Counsel to join our Commercial Legal team, working closely with cross-functional stakeholders with a primary focus on supporting our global sales organization. In this role, you will report directly to the Global Head of Commercial Legal.
T
his role is based in our San Francisco office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home on
Fridays depends on the type of work you do and the teams with which you partner
. If you're i
nterviewing for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Partner closely with sales teams and cross-functional stakeholders—including Finance, Deal Desk, Privacy, and Security—to support high-velocity deal cycles in the Americas, Asia-Pacific, and Japan regions.
Draft, negotiate, and advise on outbound commercial agreements and strategic partnership agreements with enterprise customers, including SaaS agreements and related agreements such as DPAs, BAAs, Product-Specific Terms, and AI terms.
Act as a trusted legal advisor to sales teams, delivering timely and practical guidance, and driving transaction structures that align with Asana’s policies and business objectives.
Train sales teams on common commercial issues and best practices in support of closing transactions efficiently.
Apply innovative thinking to the development and scaling of commercial legal team best practices and resources—including internal knowledge-sharing materials, scalable frameworks, legal playbooks, and standards that drive deal velocity and quality.
Stay current on emerging global laws, regulatory shifts, and judicial decisions relevant to our business (including competition and data protection laws), conducting thorough research to proactively adapt internal legal guidelines.
Support and manage a variety of high-impact ad hoc legal projects as they arise.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
.
J.D. degree from an accredited institution and active membership in good standing with a U.S. state bar association.
4+ years of experience practicing law, including significant in-house experience at a technology company supporting a sales organization on complex, high-velocity outbound revenue transactions with enterprise customers, including SaaS agreements and related agreements such as DPAs, BAAs, Product-Specific Terms, and AI terms.
Proven background collaborating cross-functionally with Sales, Finance, Revenue Accounting, Deal Desk, Privacy, Security, and Legal Operations to move deals toward closing.
Excellent legal and business judgment, integrity, and emotional intelligence; able to quickly assess risks, provide practical guidance, and translate dense legal nuances into clear and actionable recommendations for non-legal business stakeholders.
Proactive, solutions-oriented, and able to work independently while thrivi
ng in ambiguity and maintaining focus on closing deals that protect Asana's values and business interests.
At Asana, we're committed to building teams that include a
variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mi
ssion
. If you're interested in this role and don't
meet every listed requirement, we still encourage you to apply
.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving
our mission
. We believe that compensation should be reflective of the value you create relative to the market value of your role
. To ensure pay is
fair and not impacted by biases, we're committed to looking a
t market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between $202,000 - $229,000. The actual base salary will vary based on various factors, including market and ind
ividual qualifications objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may be modified
.
In addition to base salary, your compensati
on package m
ay include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn more about the total
compensation and be
nefits for this role
.
We strive to provi
de equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Belgrade
Workplace: onsite
About Unlimit
Unlimit is a global fintech ecosystem built to eliminate financial borders holding businesses back. The company provides the extensive infrastructure needed to scale globally, integrating payment processing, multi-currency business accounts, BaaS and crypto gateways into a single, intelligent platform.
Across 17 offices globally, Unlimit bridges hyper-local expertise with a high-capacity financial network, giving companies the agility to expand across regions with operational confidence and speed. Driving the evolution of payments, Unlimit is transforming its infrastructure from human-operated fintech into AI-native financial infrastructure — where APIs are consumed by machines, integrations are negotiated by agents, and systems evolve continuously through intelligent automation. Our next users are not only humans. They are AI agents acting on behalf of humans and businesses.
Unlimit serves more than the needs of businesses today; we are building the nervous system for a borderless global economy.
What You'll Be Doing
As a Senior Infrastructure Security & Operations Engineer, you’ll be a hands-on technical expert responsible for strengthening Unlimit’s infrastructure security and operational cyber defence capabilities.
You’ll combine security engineering, detection and response, vulnerability management, and cloud security expertise to protect our technology ecosystem against evolving threats.
A major part of this role will involve transforming traditional security operations through AI-powered and agentic automation. You’ll design and build intelligent security workflows, automate investigations and response activities, and continuously improve the effectiveness and efficiency of our cyber defence capabilities.
This role is ideal for an experienced infrastructure or security engineer who combines strong systems engineering fundamentals with practical security operations experience, advanced automation skills, and a passion for building modern, AI-driven security solutions.
What You’ll Do
Own and continuously improve infrastructure security controls across Unlimit’s global technology environment.
Operate and enhance internal Security Operations, including security monitoring, alert triage, incident investigation, and response.
Develop and maintain detection engineering capabilities, including SIEM correlation rules, detection use cases, log analysis, and security monitoring integrations.
Conduct proactive threat hunting and leverage cyber threat intelligence to identify emerging threats and improve defensive capabilities.
Lead technical incident response activities, including investigation, containment, remediation, and post-incident improvements.
Manage infrastructure vulnerability assessment and remediation processes, including vulnerability scanning, prioritisation, tracking, and validation.
Implement and continuously improve infrastructure hardening and security configurations across servers, endpoints, networks, and cloud environments.
Develop and maintain security controls across AWS, Kubernetes, and containerised environments.
Own and optimise endpoint protection and detection capabilities, including EDR/XDR technologies.
Contribute to network security, directory security, and infrastructure security architecture reviews.
Administer, integrate, and continuously improve security technologies, including SIEM, EDR/XDR, vulnerability management, and infrastructure security platforms.
Coordinate external penetration testing activities within the infrastructure security scope, validate findings, and support remediation.
Provide technical support for IT and Information Security audits, including evidence collection, technical control validation, and remediation of identified gaps.
Collaborate closely with Infrastructure, DevOps, Engineering, and Application Security teams to implement practical and scalable security improvements.
AI & Agentic Security Automation
Design, develop, and maintain AI-powered and agentic security automation as a core part of Cyber Security operations.
Build autonomous and semi-autonomous workflows for security alert triage, investigation, enrichment, and response.
Develop AI-assisted detection engineering, threat hunting, and threat intelligence processing capabilities.
Automate vulnerability analysis, risk-based prioritisation, and remediation workflows.
Build custom security integrations, automation scripts, and internal security tools using Python, APIs, and modern AI development frameworks.
Leverage LLMs and agentic development tools, including Claude, to improve security operations efficiency and engineering productivity.
Ensure AI-powered security workflows incorporate appropriate validation, access controls, and human oversight for sensitive or high-impact actions.
What We’re Looking For
6+ years of hands-on engineering experience, including at least 4 years in Cyber Security, Infrastructure Security, or Security Operations.
Strong technical background in IT infrastructure, systems engineering, cloud engineering, or platform engineering.
Proven experience implementing and maintaining infrastructure security controls in complex production environments.
Hands-on experience with Security Operations, SIEM, detection engineering, incident response, and threat hunting.
Strong understanding of modern cyber attack tactics, techniques, and procedures (TTPs), including MITRE ATT&CK.
Practical experience with EDR/XDR, vulnerability management, and security monitoring technologies.
Solid understanding of Linux, networking, operating system security, and infrastructure hardening.
Experience securing AWS environments, Kubernetes clusters, and containerised workloads.
Strong Python development skills and experience building security automation, integrations, and internal tools.
Practical experience developing AI-powered and agentic solutions, including LLM integrations, tool orchestration, autonomous workflows, and AI-assisted automation.
Experience integrating security controls and automation into infrastructure and DevOps workflows.
Ability to independently investigate complex security issues, identify root causes, and implement effective technical solutions.
Strong analytical and problem-solving skills, with an engineering-first approach to security.
Ability to work independently while collaborating effectively with Infrastructure, DevOps, Engineering, and Security teams.
Technical Experience
Hands-on experience with several of the following technologies is highly desirable:
Security Operations: CrowdStrike, Elastic Security / Elasticsearch, Tenable.
Cloud & Infrastructure: AWS, Kubernetes, container technologies, Cloudflare.
Engineering & Automation: Python, Terraform, GitLab, REST APIs.
AI & Agentic Development: Claude, LLM APIs, agentic frameworks, tool integrations, and AI-powered workflow orchestration.
Nice to Have
Previous experience in fintech, financial services, payments, or large-scale regulated e-commerce environments.
Experience building AI-powered SOC capabilities or autonomous security operations workflows.
Experience developing custom detection rules, security integrations, or open-source security tools.
Knowledge of infrastructure security architecture and secure cloud design.
Experience with offensive security techniques, infrastructure penetration testing, or adversary simulation.
Relevant security, cloud, or engineering certifications.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: Dubai
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are looking for a Head of Operations [MENA] to lead Capital.com’s operations in Dubai as we move most of our operations onto AI and automation.
You will build and strengthen the Dubai operations team and support it day to day. You’ll agree global strategy with the Global Head of Operations and deliver it locally, and you’ll be the main person responsible for operations in front of the regulator. Much of the work means coordinating across global functions so local needs are met, from regional performance and incidents to launch readiness. You’ll work closely with the General Manager, Compliance and global operations leadership, and you’ll be a key player in bringing AI into how operations run locally.
Responsibilities:
Build and strengthen the Dubai operations team and support it day to day.
Agree global strategy with the Global Head of Operations and deliver it locally.
Act as the main operations contact for the regulator. Work with the General Manager and Compliance to turn local requirements into operational actions.
Coordinate delivery across global functions, agreeing service expectations, handovers and escalation routes.
Own regional performance. Investigate service gaps, separate local issues from wider process problems, and agree fixes with accountable teams.
Coordinate the regional side of incidents and prepare operations for launches and major changes, escalating gaps before launch decisions.
Manage service dependencies, including vendors, and drive improvements, including AI and automation, with global process owners.
Report clearly to regional and global leaders, and escalate what needs more authority or resources.
Requirements:
5+ years in operations leadership in financial services, fintech, payments or another regulated environment.
Experience building and leading operations teams.
Direct experience as an operations contact for a regulator.
Track record of delivering through global functions you do not manage.
Experience with operational KPIs, incident coordination and launch readiness.
Clear communication with senior leaders, and based in Dubai or willing to relocate.
Nice to have:
Experience in brokerage, trading platforms or digital banking.
Knowledge of the UAE regulatory environment.
Hands-on experience introducing AI or automation into operations.
Location: Channahon, United States
Workplace: onsite
We are looking for a reliable and motivated Diesel Truck Mechanic to join our team near
Channahon, Illinois
. We are seeking mechanics with hands-on experience working on diesel trucks, including engines, transmissions, electrical systems, and suspensions.
We are primarily looking for experienced diesel truck mechanics, but we are also open to junior candidates who are genuinely interested in building a career in diesel truck maintenance. Junior mechanics may assist with basic maintenance, 360-degree camera installations, and other simpler mechanical tasks while developing their skills.
Key Responsibilities
Diagnose, inspect, maintain, and repair diesel trucks.
Work on diesel engines, transmissions, electrical systems, and suspensions, depending on your experience.
Perform routine maintenance and basic repairs to keep trucks safe and operational.
Assist with 360-degree camera installations and other equipment installations.
Support experienced mechanics with simpler mechanical tasks when needed.
Identify mechanical issues and communicate repair needs to the team.
Maintain a clean, organized, and safe work area.
Qualifications
Hands-on experience working on diesel trucks is preferred.
Knowledge of diesel engines, transmissions, electrical systems, and suspensions is a strong advantage.
Ability to diagnose mechanical problems and perform repairs appropriate to your experience level.
Experienced mechanics should have their own tools and toolbox.
Willingness to learn, follow instructions, and work as part of a team.
A strong interest in diesel truck mechanics is essential for junior candidates.
Junior Candidates
We are willing to consider candidates with limited professional experience who are highly motivated to become diesel truck mechanics. Junior candidates may initially focus on camera installations, basic maintenance, and other simpler tasks, with opportunities to develop their mechanical skills over time.
Tools and Equipment
Our shop provides tools for tire changes and certain shop tasks. Mechanics are expected to bring their own personal tools and toolbox for their mechanical work.
What We're Looking For
We value practical mechanical skills, reliability, a strong work ethic, and a genuine interest in working with diesel trucks. Whether you are an experienced mechanic or an aspiring junior mechanic, we encourage you to apply if you believe you can contribute to our team.
Location: Remote (Ukraine)
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ABOUT US:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 400 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.
OUR MISSION:
Become a stepping stone on our customers’ journeys of self-improvement.
OUR VALUES:
- Deliver what matters
- Respect and support others
- Initiate and own
- Voiceopenly
- Execute with quality
If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com http://gismart.com.
WHAT YOU WILL DO:
- Work with incoming tickets in Zendesk with a focus on billing issues.
- Provide quality support while adhering to the team’s SLAs and KPIs.
- Handle customer complaints and come up with creative solutions in line with Gismart’s support policy.
- Test new support channels in the future, e.g. chat support and phone support.
- Create and maintain the library of saved replies.
- Collaborate across teams for reporting and bug resolution.
KEY QUALIFICATIONS:
- Written English — Advanced (C1-C2). Ability to create complex step-by-step instructions and handle billing issues while keeping replies clear, structured, and polite.
- Speed typing.
- Understand how mobile apps work (app versions, updates, compatibility with various devices).
- Understand the nature of subscriptions: renewals, refunds, billing.
- Stress-resistant
- Ability to work independently
- Good time management skills
- Be a team player
WILL BE A PLUS:
- Experience with PayPal/ Stripe or other payment platforms
- Experience with a ticket or chat systems (Zendesk/ Intercom/ Freshdesk, etc.)
- Genuine interest in the wellness sphere (dance, self-care, face yoga, nutrition).
EMPLOYEE BENEFITS:
- Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
- Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy and autonomous hub) and 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace
- Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday
- 100% Sick Leave Compensation
- Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
- Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
- Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
- Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
- Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
TeamViewer Frontline is a platform for building and deploying applications for frontline workers. It supports device-guided workflows, including processes that guide an operator through tasks such as picking and connect those workflows to live data from customer backends.
Responsibilities
As a Software Engineer Lead (all genders) at TeamViewer, you will work at the intersection of customers, delivery teams, and product engineering. You will lead the technical delivery of customer-facing projects, translating customer priorities into solutions with the TeamViewer Frontline platform. Alongside project delivery, you will coach engineers, guide architecture and technical decisions, and strengthen the team's engineering practices.
Coach and mentor engineers through regular one-to-ones, code reviews, design discussions, and career development.
Improve the team's development practices, tooling, and workflows.
Work closely with customers and internal delivery teams to understand priorities, clarify requirements, and shape practical technical solutions.
Lead technical estimation, solution design, and implementation for customer-facing projects.
Coordinate with partner teams to keep customer projects moving and take ownership of outcomes, including technical quality, timely delivery, and customer satisfaction.
Escalate and resolve customer-facing issues through troubleshooting and root-cause analysis.
Lead system design and architecture, including design reviews, technical decisions, and long-term planning.
Build a strong understanding of TeamViewer Frontline capabilities and customer workflows, and share relevant feedback with internal teams.
Provide occasional, as-needed on-call coverage for L3 support; there is no fixed rotation.
Travel occasionally, approximately two to three times per year and for up to one week per trip.
Requirements
Hands-on experience with Java, Spring, React, SQL, Git, and JSON.
Professional proficiency in English and German, both written and spoken.
Ideally, eight or more years of software engineering experience.
Experience in logistics, warehousing, or supply chain is an advantage.
Experience with a cloud platform such as AWS, Azure, or GCP is an advantage.
Experience with AI-assisted development tools and techniques is an advantage.
A strong interest in coaching and mentoring, ideally with experience in a similar role.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Berlin, Germany; Bremen, Germany; München, Germany
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
As an
Enterprise Account Manager for DACH
, you will own a defined portfolio of TeamViewer's existing enterprise customers in the DACH market, focusing on accounts spending €10K or more in annual recurring revenue.
You will be the primary commercial owner of your accounts, responsible for developing strategic customer relationships, driving renewals and identifying opportunities to expand TeamViewer's footprint. You will own your account strategy and commercial forecast, working closely with customers and internal teams to protect and grow recurring revenue.
This is a
farming-focused role
. New-logo acquisition sits primarily with our Account Executive team, while your focus will be on developing the customers we already have through retention, renewals, cross-sell and expansion.
What you will do
Own a portfolio of up to 40 enterprise accounts at €10K+ ARR, with accountability for retention, renewals and expansion.
Build and maintain strategic account plans for your key customers, including stakeholder maps, renewal timelines, adoption status, expansion opportunities and potential risks.
Proactively manage renewals across your portfolio, engaging customers well ahead of contract end dates, developing a clear value narrative and negotiating commercial terms, including multi-year agreements.
Identify, qualify and close expansion opportunities across additional seats, products and use cases through a consultative, solutions-focused approach.
Build trusted relationships across multiple levels within your customers, engaging both IT decision-makers and relevant business stakeholders.
Maintain an accurate weekly forecast covering renewals and expansion opportunities, with clear stages, next steps and expected close dates maintained in Salesforce.
Take ownership of qualified opportunities handed over from the Enterprise Account Specialist team as customers grow into the enterprise segment, while ensuring smaller opportunities are routed appropriately.
Partner with Enterprise Solution Engineers on technical validation and solution design, and collaborate with Customer Success and Support to resolve issues that may put customer retention at risk.
Work effectively with partners, distributors and resellers on customer opportunities procured through the channel.
Bring customer and market insights back to Product, Marketing and leadership, and contribute to customer references, case studies and events.
What success looks like
Gross and net revenue retention at or above target across your portfolio.
Achievement of your expansion target, supported by a healthy and accurately forecast pipeline.
Every strategic account has an up-to-date account plan and a clearly understood renewal path, with risks identified early and proactively managed.
Strong relationships with decision-makers and influencers across your key enterprise customers.
Clean handovers and collaboration between Account Executive, Enterprise Account Specialist, Customer Success and technical teams, ensuring opportunities and customer needs do not fall between roles.
Requirements
3+ years of experience in enterprise account management, renewals or customer-facing sales focused on existing customers, ideally within SaaS, software or technology.
A proven track record of retaining and expanding an existing book of business against commercial retention and growth targets.
Experience owning commercial renewals and identifying and closing upsell and cross-sell opportunities within enterprise customers.
Strong commercial and negotiation skills, including experience navigating procurement processes and structuring agreements within mid-sized and large organizations.
A consultative, solutions-focused sales approach with the ability to understand customer challenges and connect technology solutions to business value.
Confidence engaging a range of stakeholders, from operational and technical contacts through to senior decision-makers and executives.
Strong account planning and stakeholder-mapping skills, with the ability to develop relationships across complex customer organizations.
A disciplined approach to forecasting, pipeline management and CRM hygiene, ideally with experience using Salesforce.
Fluency in German and English, both written and spoken
, with the ability to conduct customer and internal conversations confidently in both languages.
Excellent communication, presentation and relationship-building skills.
An entrepreneurial mindset with the ability to take ownership, work independently and succeed in a rapidly changing, international environment.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Premiums for the private pension plan (
BAV
) up to the maximum amount are topped up by TeamViewer
Public transport friendly
offices
Option to
lease an e-bike
(Germany only)
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Bengaluru, India
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Customer Support Specialist, you’ll help customers succeed with the Figma product suite, from individual designers to large enterprise teams. You’ll join an experienced, close-knit support team that cares about each other and about doing great work for customers. AI is changing how people design and build, and our products are changing with it. You’ll be among the first to see how customers use what we ship, you’ll learn directly from our Product and Engineering teams, and what you hear from customers will help shape what we build next.
This is a full-time role based in our Bengaluru office.
What you’ll do at Figma:
Resolve customer tickets in Zendesk, mostly by email, such as helping a designer get back into a locked account or sorting out who can view and edit a shared file
Troubleshoot technical issues across the Figma product suite, such as figuring out why a prototype isn’t behaving as expected or why a customer’s AI tool won’t connect to Figma
Review AI-generated output and credit usage to make fair, consistent calls, such as deciding whether a customer’s AI credit usage matches what they were charged and explaining the outcome clearly
Write clear bug reports and product feedback, such as documenting the steps to reproduce an issue affecting several customers so Engineering can prioritize a fix
Facilitate calls with customers when email isn’t enough, such as screen-sharing with an Org admin to walk them through their team’s setup
Stay current as our products evolve, such as joining a launch session with Product Managers and Engineers, then turning what you learned into a guide or macro for the team
Work from our Bengaluru office during a schedule that aligns with US business hours (9:30 PM - 6:30 AM IST)
We’d love to hear from you if you have:
2+ years in a customer support role, ideally at a SaaS company
Hands-on experience with design tools like Figma, and regular use of AI tools in your work
A knack for technical troubleshooting and explaining complex things simply
Excellent written English and a warm, human communication style
Curiosity and a habit of learning new technology on your own
While it’s not required, it’s an added plus if you also have:
Professional experience in UX or product design
Familiarity with AI design or code-generation tools
Working knowledge of Zendesk
Background in supporting both self-serve and enterprise customers
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Singapore
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.
JOB DESCRIPTION
How you'll make an impact
- Provide technical support to merchants during their implementation of Checkout.com http://Checkout.com payment processing technology
- Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support
- Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents)
- Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support
- Interact with the Product teams to pinpoint improvement ideas
- Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions
- Ability to multitask with multiple projects and integrations of customers
- Maintain/update existing libraries/plugins used in integrations
QUALIFICATIONS
- 2+ years of development or technical support experience in a Tech/FinTech company
- Have payments experience would be advantageous
- Understanding of API, REST, webhooks and logs is required
- Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C#
- Experience with Node.js, React is a plus
- Knowledge in iOS/Android is a plus
- Excellent communication skills, ability to build and maintain strong relationships
- Ability to work in a customer-focused and target-driven environment
- Good in speaking and writing in both English and Chinese
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Serbia, Worldwide
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a Product Owner to own the paying customer's experience after purchase.
We're not looking for a task manager. We're looking for someone who will own a part of the product end-to-end, from hypothesis to results.
Your mission
You'll own what happens after a user pays: getting every paying customer to a quality match as fast as possible.
This is not a classic subscription-retention role, and it's not SaaS onboarding. We need someone who knows how to increase the share of customers who reach the value moment, through better activation, matching, relevance, and experience.
What you'll work on
— Getting offer volume right: making sure customers see neither too many nor too few options
— Improving the relevance of recommendations and building trust in what we show
— Increasing relevant invites to paying customers
— Raising the probability that a new customer forms a quality match in their first week
— Designing mechanics that bring users back into conversations (e.g. gamification, nudges, reminders)
— Understanding which matching parameters matter most for different user segments, and using segmentation, personalization, and data enrichment of offers to improve results
The quality of free members' communication itself is outside this role. Your focus is activation, matching, relevance, and experience.
How you'll work
— Find bottlenecks and growth points in the post-purchase journey using data, research, and common sense
— Turn ideas into clear, testable hypotheses with defined success metrics
— Work with engineers, designers, analysts, and data/ML specialists to ship fast and efficiently
— Manage requirements, priorities, and timelines for smooth, predictable delivery
— Run experiments, analyze results and product metrics, then iterate and scale what works
Who we're looking for
A B2C product person with hands-on experience in:
— Customer experience and customer journey design, activation, onboarding, or the first-session experience
— Discovery-driven products with a large volume of offers or listings
— Search or feed relevance, matching, or recommendation systems
— Segmentation, personalization, and enriching offers with data
Relevant backgrounds
Marketplaces and aggregators, dating and social discovery, real estate and classifieds, e-commerce with large catalogs, or any product built around discovery, matching, recommendations, or personalization.
We expect from you
— You know how to formulate hypotheses and define requirements
— You can drive delivery
— You know how to validate results and run A/B tests and other experiments
— You're comfortable with qualitative and quantitative product research
— You work well cross-functionally with designers, analysts, and engineers
— You understand product metrics and how to find growth opportunities
— You focus on results, not process
— You take ownership instead of waiting for direction
— You're comfortable with changing priorities
— You communicate clearly and directly
— You treat failures as learning, not setbacks
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Singapore; Manage the GM's calendar, prioritising meetings across APJ, EMEA and US time zones; Support seating plans, space usage and small-scale office improvements as the team grows, including future expansion or relocation planning; Flexibility to work across time zones when needed; Experience supporting an office opening, expansion or relocation
Porto; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
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