Location: Karachi, Pakistan; Lahore, Pakistan; Islamabad, Pakistan
Top 3 Reasons To Join Us
Competitive Salary
International Environment
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do
Design, implement and maintain new features and functionalities for the SAAS platform, understanding the requirements of insurance businesses and translating them into scalable and efficient software solutions
Work on both the front-end and back-end of the application, demonstrating expertise in various technologies, frameworks, and programming languages
Work collaboratively with product, design, engineering teams, and UX designers to understand end-user requirements, use cases, and technical concepts, translating them into a cohesive and effective solution while ensuring a seamless user experience.
Optimize the performance of the application to handle large amounts of data and high user traffic, delivering a smooth user experience
Participate in code reviews and enforce best coding practices, while also writing and executing unit tests and integration tests to maintain code quality
Investigate and promptly fix bugs to maintain the reliability of the platform
Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations in handling sensitive customer data
Stay up-to-date with the latest technologies, frameworks, and best practices to ensure we remain competitive and innovative
Design the platform with scalability and flexibility in mind, accommodating new features and changes as the number of clients and users grows
Provide mentorship to junior developers, aiding in their technical growth and effective contribution to the team's goals
What We Need
Proven experience 6 years as a Full Stack Engineer, working on complex SAAS applications
Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker
Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js
Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications
Experience with microservices and/or clean architecture
Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code
Experience with unit, integration and function testing using front-end and back-end testing libraries
Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains
In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations
Demonstrated experience in performance optimization for high-traffic web applications
Experience with container technologies like docker and good understanding of cloud infrastructure and solutions.
Experience with agile development methodologies and collaborating with cross-functional teams
Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing
Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds
A passion for staying updated with the latest trends, technologies, and best practices in software development
Why You'll Love Working Here
Competitive renumeration package
International Environment
15 days annual leave, 10 sick leaves, special leaves
Annual Performance Bonus
Stock Options after 6 months
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Bulgaria; Georgia; Romania; Slovakia; Slovenia; North Macedonia
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We’re looking for a skilled CMS Developer with strong Shopify experience to join a growing team and build, maintain, and optimize high-performing eCommerce websites.
This is an ideal opportunity for a developer who is confident working within the Shopify ecosystem and can turn designs and business requirements into responsive, polished, and conversion-focused online experiences.
You’ll work across Shopify theme development, CMS management, integrations, performance optimization, and ongoing website improvements while collaborating with designers, marketers, and other stakeholders.
Key Responsibilities
Develop, customize, and maintain Shopify websites and storefronts
Build and modify custom Shopify themes using Liquid, HTML, CSS, and JavaScript
Translate Figma or other design files into responsive, pixel-accurate web pages
Create and customize Shopify sections, templates, blocks, and reusable components
Configure products, collections, navigation, metafields, and other Shopify CMS content
Install, configure, and troubleshoot Shopify apps and third-party integrations
Improve website speed, mobile responsiveness, accessibility, and overall performance
Identify and resolve front-end, theme, and CMS-related bugs
Implement landing pages and website updates for marketing and eCommerce campaigns
Ensure websites follow SEO and technical best practices
Test changes across browsers, devices, and screen sizes before deployment
Collaborate with designers, marketers, and internal stakeholders to deliver website improvements
Maintain clean, scalable, and well-documented code
Requirements
Proven professional experience as a Shopify Developer, CMS Developer, Front-End Developer, or eCommerce Developer
Strong hands-on experience with Shopify and Shopify theme development
Proficiency in Shopify Liquid
Strong knowledge of HTML5, CSS3, and JavaScript
Experience building responsive and mobile-first websites
Ability to customize existing Shopify themes beyond basic page-builder functionality
Experience working with Shopify apps, APIs, and third-party integrations
Understanding of website performance optimization and technical SEO
Experience translating designs from Figma into functional web pages
Strong attention to detail and ability to produce polished, accurate implementations
Excellent troubleshooting and problem-solving skills
Strong written and verbal English communication skills
Ability to work independently in a fully remote environment and manage multiple priorities
Nice to Have
Experience with Shopify Plus
Knowledge of Shopify Functions, Storefront API, or custom app integrations
Experience with Git and version control
Familiarity with CRO and eCommerce conversion best practices
Experience working with international eCommerce brands or digital agencies
Familiarity with other CMS platforms such as WordPress or Webflow
Benefits
💰 Competitive compensation based on experience and qualifications.
🌎 Fully remote opportunity with an international company.
💻 Work on meaningful WordPress development projects with real ownership and impact.
🚀 Join a collaborative, high-performing team with opportunities to grow your technical expertise.
📈 Long-term career growth and professional development opportunities.
Location: South Africa; Pakistan; Philippines; Botswana; India; Sri Lanka
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Summary
We’re looking for an experienced, highly driven Business Development Representative (BDR) who thrives in a fast-paced, high-volume outbound sales environment.
This is a phone-heavy role, and cold calling will be a core part of your day. You’ll be expected to confidently complete 80+ cold calls per day, engage decision-makers, qualify opportunities, overcome objections, and book high-quality meetings for the sales team.
If you have strong outbound sales experience, are comfortable spending a significant portion of your day on the phone, and know how to turn cold conversations into qualified opportunities, we want to hear from you.
Experience conducting client-facing sales demos or product demonstrations is a strong bonus.
Key Responsibilities
Make 80+ outbound cold calls every day to prospective customers.
Prospect and engage potential clients through phone, email, LinkedIn, and other outbound channels.
Identify and qualify decision-makers based on defined target customer criteria.
Generate qualified sales opportunities and consistently book meetings for the sales team.
Confidently handle objections, gatekeepers, and cold prospects.
Maintain a strong understanding of the company's offering and communicate its value clearly.
Conduct discovery conversations to understand prospects' needs, challenges, and buying potential.
Maintain accurate prospecting activity, notes, follow-ups, and pipeline data within the CRM.
Consistently work toward individual and team KPIs, including call volume, conversations, meetings booked, and qualified opportunities.
Collaborate closely with Account Executives and other sales team members to improve messaging and conversion rates.
Where applicable, support or conduct client-facing product demos and sales presentations.
Requirements
3–4+ years of experience in Business Development, Sales Development, outbound sales, or a similar B2B sales role.
Proven high-volume cold-calling experience is essential.
Demonstrated ability to consistently complete 80+ outbound calls per day.
Strong telephone presence with excellent verbal communication and active listening skills.
Proven experience generating leads and booking qualified sales meetings.
Strong objection-handling, qualification, and follow-up skills.
Comfortable working toward ambitious activity and performance targets.
Experience using CRM and sales prospecting tools.
Excellent written and spoken English.
Highly organized, self-motivated, resilient, and comfortable working independently in a remote environment.
Experience conducting sales demos or client-facing product demonstrations is a bonus.
Benefits
💰 Competitive base salary and uncapped commission structure
🚀 Accelerated career growth and pathing into senior sales roles
🎯 Performance-based incentives and spot bonuses
🤝 A high-performance, collaborative team culture
Location: Lagos, Nigeria
The Card Operations Manager is responsible for the effective day-to-day management of Renmoney’s debit and credit card operations, ensuring operational stability, regulatory and scheme compliance, accurate reconciliation and settlement, effective fraud controls, efficient card issuance and personalisation, and a consistently positive cardholder experience.
The role will oversee the end-to-end operational processes supporting the card business and work closely with internal stakeholders, card schemes, processors, personalisation bureaus and other service providers to ensure that card products are delivered reliably, securely and efficiently.
1. Card Operations Management
Manage the end-to-end operational processes for Renmoney’s debit and credit card portfolio, including card issuance, personalisation, activation, transaction processing, reconciliation, settlement and dispute management.
Ensure card operational processes are efficient, scalable and appropriately controlled.
Identify opportunities to automate manual card operations processes and improve turnaround times.
Monitor operational performance and proactively address issues that could affect card availability, transaction processing or customer experience.
Develop, maintain and continuously improve card operations procedures, process maps and operating manuals.
2. Regulatory and Card Scheme Compliance
Ensure card operations comply with all applicable CBN, NIBSS and card scheme requirements, including Mastercard, Verve, Visa and AfriGO requirements w
Monitor changes in regulatory and scheme rules and coordinate implementation of required operational changes.
Ensure all required regulatory and scheme reports are accurate and submitted within stipulated timelines.
Coordinate responses to internal audits, external audits, regulatory reviews and card scheme assessments.
Ensure audit and compliance findings relating to card operations are addressed within agreed timelines.
3. Card Issuance, Personalisation and Inventory Management
Manage card ordering, inventory, personalisation, activation and distribution processes.
Maintain adequate card stock levels to support approved issuance plans and prevent stock-outs.
Work closely with card personalisation bureaus and other service providers to ensure cards are produced and delivered within agreed service levels.
Monitor card issuance turnaround times and resolve operational bottlenecks.
Ensure appropriate controls are maintained over blank cards, personalised cards, PINs and other sensitive card materials.
4. Transaction Processing, Reconciliation and Settlement (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations)
· Oversee daily reconciliation of card transactions across relevant channels, processors, card schemes and settlement accounts.
Ensure reconciliation is completed within agreed timelines and discrepancies are promptly investigated and resolved.
Work closely with Finance, Technology, Risk and relevant partners to resolve settlement and reconciliation breaks.
Ensure the accuracy and completeness of operational card data used for financial, risk and management reporting.
Monitor outstanding reconciliation items and ensure timely closure.
5. Fraud Risk and Card Security
Work with Risk, Fraud and Information Security teams to strengthen fraud prevention, monitoring and response across Renmoney card products.
Ensure fraud alerts and suspicious card transactions are reviewed and escalated promptly.
Coordinate investigations and resolution of card-related fraud incidents.
Monitor card fraud trends and recommend operational controls to reduce fraud exposure and losses.
Ensure operational processes comply with applicable card security and data-protection requirements.
6. Dispute and Chargeback Management (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations)
Oversee cardholder disputes, chargebacks, reversals and transaction-related investigations.
Ensure disputes are processed in accordance with card scheme rules and agreed customer service timelines.
Monitor outstanding dispute cases and ensure timely resolution.
Analyse dispute trends and recommend process improvements to reduce recurring issues.
7. Vendor and Partner Management
Manage operational relationships with key card ecosystem partners, including processors, personalisation bureaus, card schemes and other service providers.
Monitor vendor performance against contractual service-level agreements.
Conduct regular operational and service review meetings with key partners.
Escalate and drive resolution of high-impact service issues.
Maintain appropriate documentation of vendor performance, incidents and remedial actions.
8. Customer Experience and Issue Resolution
Partner with Customer Experience and other relevant teams to ensure card-related customer complaints and operational issues are resolved promptly.
Monitor card-related customer complaints, turnaround times and recurring issues.
Conduct root-cause analysis of significant or repeated customer issues and implement corrective actions.
Drive initiatives that improve the reliability and quality of the cardholder experience.
9. Management Information and Reporting
Prepare periodic card operations reports for management covering operational performance, issuance, reconciliation, fraud, disputes, customer complaints, vendor performance and key incidents.
Maintain accurate operational dashboards and performance indicators.
Provide timely insights on operational risks, trends and emerging issues.
Support budgeting, forecasting and operational planning for the card business.
10. Stakeholder Management
Collaborate with Product, Technology, Finance, Risk, Compliance, Customer Experience, Internal Audit and other internal stakeholders to support the card business.
Support the launch of new card products, features and operational capabilities.
Represent Card Operations in relevant internal governance forums and partner engagements.
Ensure operational readiness before the launch of new card products, programmes or functionality.
Key Performance Indicators
Performance will be measured across the following areas:
Zero regulatory sanctions or card scheme penalties arising from card operations.
Timely closure of audit and compliance findings.
100% timely submission of applicable regulatory and scheme reports.
Reduction in manual operational processes and card-related escalations.
Completion of transaction reconciliation within agreed T+1 timelines.
Reduction in confirmed card fraud losses and timely review of fraud alerts.
Achievement of agreed vendor SLA performance.
Timely resolution of high-impact vendor incidents.
Reduction in card-related customer complaints and repeat complaints.
Achievement of card personalisation and activation turnaround times.
Prevention of material card stock-outs.
Achievement of agreed reconciliation accuracy levels and timely closure of reconciliation breaks.
Timely delivery of management and operational reports.
Requirements
Bachelor’s degree in Finance, Banking, Business Administration, Economics, Accounting, Information Technology or a related discipline.
Relevant professional certifications in cards, payments, banking operations, risk, fraud or project management would be an advantage.
Minimum of
5–7 years’ experience
in banking, fintech, payments or card operations, with at least
2–3 years in a supervisory or managerial capacity
.
Strong practical knowledge of debit and/or credit card operations.
Experience working with card schemes such as Mastercard, Verve and/or AfriGO.
Good understanding of card transaction processing, reconciliation, settlement, disputes, chargebacks, fraud management and card personalisation.
Familiarity with CBN, NIBSS and applicable payment-card regulatory requirements.
Experience managing processors, card bureaus, card schemes and other third-party service providers.
Required Skills and Competencies
Strong understanding of the cards and payments ecosystem.
Excellent operational and process-management skills.
Strong analytical and problem-solving capability.
Good understanding of operational risk, fraud and control frameworks.
Strong reconciliation and financial-control orientation.
Excellent vendor and stakeholder management skills.
Strong attention to detail and commitment to accuracy.
Ability to manage multiple operational priorities and incidents simultaneously.
Strong written and verbal communication skills.
Data-driven approach to performance management and decision-making.
Strong customer-service orientation.
Ability to identify operational inefficiencies and drive automation and process improvement.
Ability to work effectively across Product, Technology, Finance, Risk, Compliance and Customer Experience teams.
Success Profile
The successful Card Operations Manager will be highly organised, control-conscious and commercially aware, with the ability to balance operational efficiency, regulatory compliance, risk management and customer experience. The individual should be proactive in identifying issues before they affect customers, comfortable managing multiple external partners, and capable of building robust operational processes that can support the growth of Renmoney’s card portfolio.
Location: Singapore
Are you interested in automobiles and curious about the rapidly evolving Electric Vehicle (EV) industry? If the answer is yes, we are looking for you!
As a Freelance Brand Evaluator, you will visit EV showrooms and assess customer experiences, helping brands understand how they engage with visitors and potential customers. Your observations and feedback will help improve customer interactions and showroom experiences across the automotive industry.
Flexibility
– each showroom visit takes approximately 30 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
– perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit EV showrooms – interact with sales consultants and learn about various electric vehicle models and technologies.
Observe carefully - evaluate the customer journey, product presentation, staff knowledge, test-drive experience, and overall showroom service.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Interested in learning about electric vehicles and the automotive industry.
Holds a valid driver's license.
New drivers, prospective car buyers, or individuals exploring EV ownership are welcome to apply.
Previous vehicle ownership is not required.
Enjoy interacting with people and asking questions.
Has a keen eye for observing and noting various aspects of the customer experience.
Ability to provide objective, honest feedback and complete online questionnaires promptly.
Willingness to adapt to different assignment types and evaluation scenarios.
Benefits
This is a freelance, project-based position
Flexible working hours
Location: Phiman, Thailand
Are you interested in automobiles and curious about the rapidly evolving Electric Vehicle (EV) industry? If the answer is yes, we are looking for you!
As a Freelance Brand Evaluator, you will visit EV showrooms and assess customer experiences, helping brands understand how they engage with visitors and potential customers. Your observations and feedback will help improve customer interactions and showroom experiences across the automotive industry.
Flexibility
– each showroom visit takes approximately 30 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
– perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit EV showrooms – interact with sales consultants and learn about various electric vehicle models and technologies.
Observe carefully - evaluate the customer journey, product presentation, staff knowledge, test-drive experience, and overall showroom service.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Interested in learning about electric vehicles and the automotive industry.
Holds a valid driver's license.
New drivers, prospective car buyers, or individuals exploring EV ownership are welcome to apply.
Previous vehicle ownership is not required.
Enjoy interacting with people and asking questions.
Has a keen eye for observing and noting various aspects of the customer experience.
Ability to provide objective, honest feedback and complete online questionnaires promptly.
Willingness to adapt to different assignment types and evaluation scenarios.
Benefits
This is a
freelance
, project-based position
Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
Location: China; Thailand; Indonesia; Malaysia
Emerging Travel Group
is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
This is a full-time, remote position open to candidates residing in East and South-East Asia.
Job Responsibilities:
Own and manage an Asia-based portfolio of TPP suppliers, ensuring strong competitiveness and sustainable performance of hotel inventory.
Analyze supplier performance using key business and operational metrics, identify root causes of underperformance, and define improvement actions.
Negotiate and improve commercial and payment terms in line with business priorities.
Oversee API feed integrations and configurations, acting as a senior escalation point for complex technical issues.
Drive resolution of supplier-related operational challenges through close collaboration with Technical, Product, Finance, and Customer Support teams.
Contribute to internal cross-functional initiatives, ensuring alignment on supplier-related goals, timelines, and quality standards.
Prioritize suppliers and initiatives based on business impact, proactively managing low-performing or low-yield partners.
Requirements
Relevant experience.
Ideally, 2+ years of experience in supplier management, account management, partnerships or a similar role within travel or hospitality.
Supplier & commercial skills.
Experience managing external partners, negotiating commercial terms and driving supplier performance.
Analytical mindset.
Comfortable working with business and operational metrics, identifying root causes and turning data into actionable improvements.
Technical understanding.
Familiarity with API integrations and the ability to understand and resolve complex technical issues together with relevant teams.
Cross-functional collaboration.
Confident working with Technical, Product, Finance, Customer Support and other teams to drive issues and initiatives to resolution.
Ownership & prioritisation.
Proactive, structured and comfortable managing multiple suppliers and initiatives, prioritising based on business impact.
International mindset.
Ability to work effectively with partners and stakeholders across different markets and cultural contexts.
Benefits
We offer you
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
link
Задачи:
— Разработка и поддержка backend-сервисов на Python (REST API / gRPC)
— Проектирование и оптимизация схем баз данных (PostgreSQL/MySQL), написание и оптимизация SQL-запросов
— Работа с очередями сообщений (Kafka, RabbitMQ, Redis)
— Написание unit- и интеграционных тестов, поддержка покрытия кода тестами
— Код-ревью коллег, участие в обсуждении архитектурных решений
— Взаимодействие с DevOps по вопросам CI/CD, деплоя и мониторинга сервисов
— Диагностика и устранение проблем production (логи, метрики, трассировка)
— Написание технической документации (API-спецификации, README, ADR)
Требования:
— Опыт коммерческой разработки на Python от 2–3 лет
— Уверенное знание одного из фреймворков: Django / FastAPI / Flask
— Опыт работы с реляционными БД (PostgreSQL предпочтительно), понимание индексов, транзакций, нормализации
— Знание принципов проектирования REST API, опыт работы с OpenAPI/Swagger
— Опыт работы с Git, понимание Git flow
— Знание основ Docker, опыт работы в контейнеризированной среде
— Понимание принципов асинхронного программирования (asyncio, async/await)
— Базовые знания в области безопасности бэкенда (валидация данных, аутентификация/авторизация — JWT, OAuth2)
Будет плюсом:
— Опыт работы с очередями сообщений (Kafka, RabbitMQ)
— Опыт работы с CI/CD (GitLab CI, GitHub Actions, Jenkins)
— Знание Redis/Memcached для кэширования
— Опыт работы с микросервисной архитектурой
— Опыт написания CDC-пайплайнов / работы с Debezium
— Опыт работы с системами мониторинга (Prometheus, Grafana, Sentry)
— Английский язык на уровне чтения технической документации
Условия:
— Конкурентная заработная плата (готовы отталкиваться от ваших ожиданий)
— Оформление по ИП
— Полностью удаленный формат работы или возможность работать в офисах в Казани
— ДМС после 3-х месяцев работы
— 2 Day-off и премии к значимым событиям
— Корпоративные мероприятия
— Отсутствие формализма и бюрократии
— Поддержка в развитии: внутреннее и внешнее обучение, тренинги и корпоративные поездки для лучших сотрудников
УдалённоmiddleГеография найма не уточнена, офис: Казань
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The
Reddit Consumer Engineering
organization builds and scales the products that Redditors use directly to discover content, participate in communities, and connect with others. Sitting at the intersection of large-scale distributed systems and core user journeys, Product Backend Engineers in Consumer Engineering partner directly with Product Managers, Designers, Data Scientists, ML Engineers, and Frontend Engineers to build, experiment with, and scale features that power how hundreds of millions of users discover, join, navigate, and engage with Reddit.
This centralized role hires across several high-impact consumer teams, including:
Core Product & Feeds:
Home Experience, Recommendations & Content Discovery, Content Contribution
Community & Presence:
Reddit Pro, Youth Experience & Teen Safety, Creator Tools
Growth & Engagement:
Authentication, Notifications, Social Sharing, SEO, Onboarding.
Monetization & Conversion:
Paid User Acquisition, Conversion Funnel Optimization
Identity & Security:
Account Management, Trust & Safety
What You’ll Do
Cross-Functional Product Architecture:
Partner closely with Product Management, Product Design, Data Science, and Client Engineers (iOS/Android/Web) to translate business and user needs into reliable, low-latency technical solutions.
End-to-End Delivery:
Own the full software lifecycle for major product initiatives from technical design docs and API contracts to development, testing, rollout, and observability.
Metrics & Experimentation-Led Engineering:
Design, build, and evaluate A/B experiments. Work with tools like BigQuery, HEX, or Firebase to analyze user behavior, conversion funnels, and retention loops to make data-backed engineering decisions.
API & System Performance:
Build and maintain scalable APIs (GraphQL, REST, gRPC) and distributed backend services optimized for client consumption and consumer UI performance.
Technical Rigor & Modern Tooling:
Establish engineering best practices, improve developer workflows, mentor teammates, and use modern, AI-integrated tools to ship high-quality products efficiently.
Who You Are
User-Centric Mindset:
An advocate for the user with an intuitive feel for product usability, interaction design, social dynamics, and user growth loops. You care deeply about
why
a feature is being built and its impact on the end user.
Data-Informed & Hypothesis-Driven:
Comfortable working alongside Data Scientists and PMs to design experiments, establish core performance metrics, and iterate quickly based on real-time feedback.
Technical Rigor at Scale:
7+ years of hands-on backend development experience building and operating large-scale distributed serving systems in high-concurrency environments.
Bias for Action:
Self-directed, innovative, and comfortable navigating ambiguity in fast-paced product environments where balancing velocity with system reliability is essential.
Collaborative Communicator:
Outstanding communication skills with a track record of driving cross-functional alignment in fully remote or hybrid team environments.
Technical Qualifications
Languages:
Proficiency in modern backend languages such as
Go
or
Python
(or Java, Kotlin, Rust, C++).
API Design:
Expertise in designing and maintaining scalable, maintainable APIs using
GraphQL
,
REST
, or
gRPC
for native mobile and web applications.
Data & Caching:
Experience with high-throughput caching layers and distributed datastores (e.g.,
Redis
,
Cassandra
,
PostgreSQL
).
Modern Workflows:
Experience or interest in using AI-assisted engineering tools to accelerate development workflows.
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
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The base salary range for this position is:
$217,000
—
$303,000 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
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Location: Cyprus
Workplace: fully
About the Client
Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes.
Role Overview
As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities.
Key Responsibilities
Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance.
Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management.
Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives.
Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities.
Develop and execute business plans aligned with market opportunities, client needs, and commercial targets.
Provide Management with clear insights into performance, opportunities, challenges, and key initiatives.
Build and maintain relationships with existing clients and strategic partners while developing new business opportunities.
Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations.
Requirements
5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries.
Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries.
Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions.
Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement.
Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation.
Key Soft Skills
Strong emotional intelligence, business acumen, and communication and negotiation skills.
Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives.
High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams.
What We Offer
Competitive compensation package aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Valletta, Malta
Workplace: fully
About the Client
Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes.
Role Overview
As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities.
Key Responsibilities
Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance.
Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management.
Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives.
Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities.
Develop and execute business plans aligned with market opportunities, client needs, and commercial targets.
Provide Management with clear insights into performance, opportunities, challenges, and key initiatives.
Build and maintain relationships with existing clients and strategic partners while developing new business opportunities.
Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations.
Requirements
5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries.
Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries.
Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions.
Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement.
Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation.
Key Soft Skills
Strong emotional intelligence, business acumen, and communication and negotiation skills.
Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives.
High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams.
What We Offer
Competitive compensation package aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Zug, Switzerland
Workplace: fully
About the Client
Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes.
Role Overview
As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities.
Key Responsibilities
Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance.
Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management.
Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives.
Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities.
Develop and execute business plans aligned with market opportunities, client needs, and commercial targets.
Provide Management with clear insights into performance, opportunities, challenges, and key initiatives.
Build and maintain relationships with existing clients and strategic partners while developing new business opportunities.
Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations.
Requirements
5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries.
Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries.
Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions.
Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement.
Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation.
Key Soft Skills
Strong emotional intelligence, business acumen, and communication and negotiation skills.
Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives.
High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams.
What We Offer
Competitive compensation package aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Spain
Workplace: fully
About the Client
Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes.
Role Overview
As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities.
Key Responsibilities
Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance.
Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management.
Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives.
Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities.
Develop and execute business plans aligned with market opportunities, client needs, and commercial targets.
Provide Management with clear insights into performance, opportunities, challenges, and key initiatives.
Build and maintain relationships with existing clients and strategic partners while developing new business opportunities.
Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations.
Requirements
5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries.
Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries.
Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions.
Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement.
Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation.
Key Soft Skills
Strong emotional intelligence, business acumen, and communication and negotiation skills.
Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives.
High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams.
What We Offer
Competitive compensation package aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: United Kingdom
Workplace: fully
About the Client
Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes.
Role Overview
As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities.
Key Responsibilities
Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance.
Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management.
Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives.
Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities.
Develop and execute business plans aligned with market opportunities, client needs, and commercial targets.
Provide Management with clear insights into performance, opportunities, challenges, and key initiatives.
Build and maintain relationships with existing clients and strategic partners while developing new business opportunities.
Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations.
Requirements
5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries.
Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries.
Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions.
Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement.
Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation.
Key Soft Skills
Strong emotional intelligence, business acumen, and communication and negotiation skills.
Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives.
High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams.
What We Offer
Competitive compensation package aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: New York, New York, United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
About the role
Turing Intelligence builds and ships production AI systems for large enterprises. In banking, capital markets, asset management and insurance, our clients come to us with a hypothesis about where AI can move a P&L line, and we turn it into working software that runs in their core workflows, in a regulated environment, with a measured result.
The Engagement Manager owns that outcome: from signed SOW through production deployment, adoption, and renewal. You are the client's day-to-day executive counterpart, the leader of a pod of Forward Deployed Engineers (FDEs), and the owner of the engagement's scope, timeline, margin, and expansion.
This is not a project-management seat and not an engineering seat. It is an account delivery leader who runs a book of business inside a client, keeps senior stakeholders confident, and holds the engagement to its commercial and delivery commitments. You will not write code, but you need enough technical fluency to scope AI work credibly, challenge your engineers' plans, and explain trade-offs to a client CTO or model-risk team without a translator.
What you'll own
Client relationship
Be the trusted counterpart to client sponsors from working teams to managing directors and C-suite. Own the steering committee, the executive updates, and the hard conversations.
Understand the client's business, org, and politics well enough to anticipate what they need before they ask, and to know which stakeholders can stall or accelerate an initiative.
Navigate regulated-enterprise complexity as part of the plan, not a surprise at go-live: model risk management, information security review, data residency, procurement, legal, and Responsible AI requirements.
Protect the relationship through delivery problems. Bring bad news early, with a plan.
Delivery, SOW to production
Own engagements end to end. Structure SOWs with clear scope, milestones, dependencies, acceptance criteria, and a value hypothesis before signature.
Run the engagement: cadence, staffing, risk and dependency management, decision logs, client communications. Make real-time calls on scope and priority to protect the critical path.
Hold the standard that success is adoption and measured impact, not "delivered on time." Define the baseline and KPIs up front and report against them.
Set the quality bar with your engineering lead: production readiness, evaluation of model-backed components, and acceptance testing are part of "done."
P&L and growth
Own the engagement P&L against TI's revenue and margin targets. Manage staffing mix, utilization, change orders, and scope creep to protect gross margin. Forecast accurately and flag variance early.
Identify and shape expansion: new use cases, adjacent business units, follow-on SOWs, renewals. Partner with the BFSI GM, who owns the account relationship and revenue number, to convert them.
Report value delivered, risks, and key decisions to client sponsors and TI leadership on a fixed cadence.
Team leadership
Lead a pod of FDEs and delivery staff. Set direction, unblock, and hold the bar on client-facing professionalism and delivery discipline.
Partner with your technical lead on architecture and staffing decisions; own the outcome even where you don't own the design.
Codify what works into reusable BFSI delivery playbooks, estimation models, and SOW patterns.
What you bring
Required
Collaborative Engagement Manager with sound leadership instincts, a team player who keeps teams motivated under delivery pressure and leads by example, serving as a role model in work ethic, accountability, and client commitment.
8+ years in client-facing delivery or consulting, with at least 3 years leading engagements or accounts for financial services clients (banking, capital markets, asset management, insurance, or payments).
Track record of owning engagement or account financials: margin, forecasting, staffing, change orders, renewals.
You have led at least one AI, ML, or data-platform program into production at an enterprise and can speak to what the client changed as a result.
Executive presence and relationship depth: you have run steering committees, managed MD-level sponsors, and retained accounts through difficult periods.
Technical fluency: you can read an architecture diagram, understand how an LLM-based system is built and evaluated, and ask the questions that expose weak plans. You do not need to code.
Based in the New York metro area and able to be onsite with clients several days per week.
Preferred
Engagement management at a technology consultancy, systems integrator, or AI-native delivery firm; or a delivery leadership role inside a bank or insurer's technology or data organization.
Familiarity with BFSI regulatory context: model risk management, information security and third-party risk, data privacy and residency.
Experience in a two-in-a-box model working alongside a commercial account owner.
How we work
Two-in-a-box: you own delivery and engagement growth; the BFSI GM owns the account relationship and topline revenue.
Small pods of senior FDEs staffed against outcomes, not seats.
Bias to shipping. Iterative delivery and clarity over process.
Low ego. The outcome matters more than who gets the credit.
Compensation and logistics
Base salary + Bonus and equity.
Hybrid. Onsite with clients in NYC as the engagement requires; occasional travel to other client sites.
Reports to the Head of AI Delivery, Turing Intelligence.
#LI-VC1
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Washington, D.C.
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The Enterprise CSM, Bill Pay & Procurement Specialist, ensures Ramp’s upmarket customers quickly unlock value from our AP Automation and Procurement products. As part of the Customer Activation team, you’ll guide customers through implementation, configure workflows aligned to their internal processes, and help them operationalize Ramp’s tools to drive efficiency and compliance. In this role, you will help shape Ramp’s Enterprise activation motion for Bill Pay & Procurement and influence the strategy that accelerates customer adoption and business impact.
WHAT YOU’LL DO
DELIVER HIGH-QUALITY IMPLEMENTATIONS
- Lead Enterprise customers through the end-to-end onboarding of Ramp Bill Pay and Procurement, ensuring fast, accurate, and complete deployment
- Educate customers on Ramp’s AP workflows, procurement best practices, approval logic, vendor management, and policy configuration
DRIVE CUSTOMER ADOPTION & BUSINESS OUTCOMES
- Prevent delays in implementation by proactively identifying blockers and reinforcing the value of adopting Ramp’s AP & Procurement solutions
- Understand customers’ current AP, purchasing, and approval processes to identify pain points, recommend improvements, and guide them toward an optimized rollout
BE A PRODUCT & WORKFLOW EXPERT
- Become deeply knowledgeable in Ramp’s Bill Pay & Procurement capabilities—including integrations, vendor onboarding, approval routing, purchase requests, and invoice processing
- Troubleshoot customer issues and partner closely with Product and Engineering to surface insights, communicate gaps, and collaborate on solutions or workarounds
CROSS-FUNCTIONAL PARTNERSHIP & CUSTOMER ADVOCACY
- Provide structured feedback and insights to Product to inform roadmap prioritization
- Balance multiple customer activations at once, managing timelines, customer communication, follow-ups, and proactive outreach
WHAT YOU'LL NEED
- 5+ years of experience in Customer Success, Implementations for products supporting AP and/or Procurement functions
- Strong project management and time management skills with the ability to keep multiple customers on track simultaneously
- Excellent verbal and written communication skills, including the ability to explain complex workflows simply
- Experience partnering with technical teams to share customer feedback, troubleshoot issues, and propose creative solutions
- Demonstrated ability to quickly learn a product deeply and articulate the “why” behind product decisions
- Strong record of meeting or exceeding performance metrics in previous roles
- Ability to anticipate customer needs and position product capabilities proactively
- Comfort operating in a fast-paced, high-growth environment with evolving processes
NICE TO HAVES
- Experience with Accounting Systems (e.g., NetSuite, QuickBooks, Xero, Sage, ERP/AP modules)
- Background in financial services, Fintech, or SaaS implementations
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Singapore
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title
League of Legends
to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the
League of Legends
experience.
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.
That's where you come in.
Game Producers help teams turn player value into clear plans, aligned execution, and sustainable delivery. They create the conditions for cross-functional teams to do their best work by shaping plans, managing risk, driving clarity, and building the production systems that improve quality, predictability, and focus.
As a
Game Producer II (Contract)
on the League of Legends team in Singapore, you will drive player-facing development efforts across planning, execution, and cross-team coordination for League Cosmetics. You'll help teams navigate dependencies, improve delivery visibility, and establish the operating rhythms that enable sustainable, high-quality execution.
In this role, you'll help deliver player-facing skins and cosmetic content for League of Legends while partnering across Riot's Singapore studio, Los Angeles teams and external development partners to bring high-quality player experiences to millions of players around the world.
This is a fixed term contract position based in Singapore. You will report to the Senior Manager, Game Production.
Responsibilities:
Drive production planning, schedules, and delivery tracking across Singapore-based development efforts for League Cosmetics.
Coordinate work across Riot teams in Singapore and Los Angeles, as well as external development partners, ensuring priorities, dependencies, and delivery commitments remain aligned.
Contribute to improving production workflows, tools, and operating cadences that increase delivery visibility, predictability, and execution quality.
Partner with discipline leads, Product, QA, and other cross-functional collaborators to align scope, milestones, quality targets, and release readiness.
Identify delivery risks early, facilitate mitigation plans, and help teams adapt as priorities, scope, or constraints evolve.
Support external partner operations, including work intake, onboarding coordination, deliverable tracking, performance reporting, and day-to-day communication across distributed development teams.
Required Qualifications:
5+ years of experience in game production, project management, or a related delivery-focused role.
Experience driving cross-functional delivery from planning through execution for player-facing content, features, or live-service development.
Demonstrated ability to manage dependencies, risks, and stakeholder communication across multiple teams working toward shared outcomes.
Experience using production planning and project management tools such as Jira, Airtable, Notion, Google Sheets, or similar platforms.
Experience operating effectively in ambiguous environments, translating goals into actionable plans and driving execution with limited oversight.
Experience working with external partners, vendors, or outsourced development models in distributed production environments.
Desired Qualifications:
Experience supporting cosmetic content pipelines, skin development, or other high-volume player-facing content.
Familiarity with League of Legends, live-service production, or globally distributed game development teams.
Experience improving production reporting, team workflows, or scalable collaboration models across internal and external partners.
Mandarin proficiency is a strong plus to support communication and coordination with APAC-based external development partners
For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will certainly be looking at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games.
Don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously.
УдалённоBulgaria; Georgia; Romania; Slovakia; Slovenia; North Macedonia
УдалённоSouth Africa; Pakistan; Philippines; Botswana; India; Sri Lanka
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
New York, New York, United States; For applicants from the European Union, please review
seniorUnited Kingdom - Remote; Must be located in the United Kingdom
ГибридNew York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Washington, D.C.; Relocation expense coverage to NYC or SF (if needed)