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Location: Canada, Remote Workplace: remote As an Account Executive on the North American Mid-Market team, you are responsible for driving revenue in North America with a focus on the mid-market segment (250 - 5,000 employees). You are committed to learning and executing our proven sales methodologies to hit your quota and grow your sales skills.   From your future coach: “I'm thrilled to lead a group of dynamic professionals who are not only passionate about sales but also dedicated to fostering genuine connections with our clients. Here, we thrive on the pulse of innovation and collaboration, fueling our relentless pursuit of excellence. With a firm belief in work-life balance, transparency, and a culture that embraces challenges, every day presents an opportunity for growth and achievement. So buckle up, because with our team, the journey is just as exhilarating as the destination. Let's rock the world of Mid-Market Sales together!” - Graham Knowles, https://www.linkedin.com/in/knowlesg/ Within 1 month, you will: Master the product demo and pitch Meet the global team through virtual coffee meets and happy hours Get familiar with our Convexity culture Within 3 months, you will: Close your first deal Run tailored and exceptional client meetings Build your own pipeline Become an expert in Learning & Development market trends, emerging technologies, and competitors Within 6 months, you will: Drive revenue generation through qualifying and closing new business Meet and exceed all quarterly sales quotas Within 12 months, you will: Contribute as a subject matter expert on the 360Learning platform and share your knowledge with the rest of the organization Be ready to tackle more complex, multi-thread deals The Skill Set 3-5 years of experience in a B2B SaaS environment as an Account Executive or Pre-sales Role Bonus points for experience selling HR tech solutions A growth mindset and a life-long learning attitude Strong analytical and organizational skills Strong written and verbal communication skills Executed complex software/platform demos in your sales process Expected to be available for client and larger team meetings (ex: Revenue Kick-Off, trade shows, etc.) for up to 5% travel time annually Ability to travel to a minimum of two trade shows per year is required A Bachelor’s degree or higher level of education Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Pay structure includes base salary, variable incentive pay, and company equity 📈 Benefits/Perks : Comprehensive medical, vision, and dental insurance starting your first full month 🏥 401k matching starting from day 1 🏦 Generous parental leave 👶 Professional development opportunities through our own platform 📚 Balance: We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 Holiday time in accordance with the Ontario Holiday Calendar 🗓 Flexible & Remote Work Options: Within your home province 🏠: fully remote, and outside your home province 🌍: work from anywhere! Subject to Remote Committee approval and standard guidelines (1 year of tenure, performance, destination, length, etc.) Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture : A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Phone Screen with our Talent Acquisition Manager Discovery Interview with the Hiring Coach (Director of Mid Market Sales) Team Intros & Case Study with an AE and 2 Sales Leaders Culture Interview with the Chief Customer Officer or Chief Revenue Officer References & Offer! ⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC #LI-MKN Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Lisbon, Portugal Workplace: none David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Czech speaking Operations Customer Expert for their Lisbon offices. Position: Operations Customer Expert Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Assist customers via phone, email, and chat with inquiries related to products. Provide in-depth information about the company's products and services, helping customers make well-informed decisions based on their unique needs. Address customer concerns with empathy and professionalism, striving for satisfaction and building trust in each interaction. Accurately document all customer interactions and inquiries using the SAP CRM system for proper tracking and follow-up. Identify and escalate complex or unresolved issues to higher-level support or management to ensure quick resolution. Collaborate with internal teams to deliver efficient and effective solutions to customer issues. Perform regular customer service tasks, including updating and maintaining the customer database. Reach out to customers post-interaction to evaluate satisfaction and identify opportunities for improvement. Manage customer complaints and oversee the returns process, ensuring compliance with company policies. REQUIREMENTS: Native/fluent in Czech (C1), both verbal and written. Fluent in English (minimum B2 level) Excellent communication skills, with the ability to listen attentively and respond thoughtfully to customer inquiries Strong problem-solving abilities to address customer concerns efficiently and provide appropriate solutions Experience in customer service, particularly in handling technical or product-related inquiries, is preferred but not required Ability to remain calm and composed during high-pressure situations, such as emergencies or difficult customer interactions Proficiency in using email, phone systems, and other customer service tools; experience with CRM software is a plus Strong organizational skills to manage multiple customer requests and document conversations accurately. BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere Guidance and tools to reach career potential Fully paid training on the company and products Opportunity to work in a supportive environment focused on growth and skill development Relocation support

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position WIPER for Virgin Voyages! The Wiper is to assist the 1 st Engineer/Engine Foreman in the completion of day to day watch keeping activities and other activities in the Engine room and other areas of the vessel as required. WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Responsible for the daily maintenance and cleaning of specific Engine parts as directed by Line Manager. Provides assistance to licensed Engineers and Superior Engine Ratings in various tasks in the Engine room. General painting and cleaning of the Engine room, trash pickup, tools and instruments. Assist with planned maintenance assigned to their department as directed by Supervisor. Partake in inspections, trainings and meetings as instructed by the Head of Department. Other tasks pertaining to departmental operations as instructed by the Head of Department. Ensures that the set standards are kept. REQUIREMENTS: Minimum 21 years old Engineering Watch Rating III/4. All certificates as required by the STCW code for this position. Good command of the English Language NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: March 29, 2024

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position WASTE RECYCLING TECHNICIAN for Virgin Voyages! The Waste Recycling Technician is responsible for ensuring all waste created by the vessel is sorted, handled and disposed of according to Environmental regulations. WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Responsible for the general operation and cleanliness of Waste Treatment room. Ensuring items are stored in a safe and efficient manner to reduce the risk of hazardous occurrences. Operates and controls the incinerators and shredders in a safe and efficient manner taking into consideration the hazards associated and ensuring proper segregation of waste being input. Ensures all waste is properly prepared to be processed into the incinerators, shredders, compactor or stored in the cold store. Notifies 2 nd Engineer Environmental of all technical related problems in the Waste Treatment area. Notifies the 2 nd Environmental if a consistent quantity of garbage is not separated correctly. Ensures that all waste is properly separated, packaged and labeled as required before disposal ashore. Ensures special waste such as lamps, cartridges, batteries etc.. are properly disposed ashore according to the Environmental Officers instruction. Responsible for safely landing waste material in scheduled ports as per the Environmental Policy. Must be present in the Incinerator Room whilst Incinerator is in use. Responsible for obtaining permission from the Engine Control Room before starting any operations such as burning in the incinerator, food waste discharge, crushing bulbs. ETC. REQUIREMENTS: Minimum 21 years old Minimum 2 years’ experience as Waste Recycling Operator or Waste Disposal Operator onboard a Cruise Ship. All certificates as required by the STCW code for this position. Good command of the English Language. Experience in dry dock is preferred NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: August 09, 2023

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position UPHOLSTERER for Virgin Voyages! The Upholsterer is to assist the Carpenter Supervisor in the completion of day to day tasks involved in the daily operation. WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Upholstery jobs on the furniture and items throughout the Ship Ensure the cleanliness and operation of the Upholstery workshop, equipment, inventory, and consumables Perform emergency duties Responsible for inventory, cleanliness, and functionality of assigned tools Ensure that assigned maintenance and repair is reported in closed-loop communication with Supervisor Ensure necessary records are accurately maintained Effectively communicates and collaborates with other departments Participate in inspections, training, meetings, and functions as necessary Other duties and tasks as assigned REQUIREMENTS: Minimum 21 years old Minimum 2 years experience as Upholsterer onboard a Cruise ship. Recognized qualification All certificates as required by the STCW code for this position. Good command of the English Language NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: August 09, 2023

Location: VIRGIN VOYAGES, Worldwide WHY WORKING ON CRUISE SHIPS? Cruise ship is like a floating city with cozy hotels, casual and luxury restaurants, kid's rooms, pools, casinos, theaters, and penetrating joyful atmosphere of fun. Working on cruises ships is an excellent opportunity to work, travel, and save money at the same time. Giant cruise companies are constantly growing and expanding their operations building new cruise ships, thus more and more employees are needed for various positions - receptionists, hairdressers, croupiers, cleaners, animators, nurses, cabin stewards, bartenders, cooks, photographers, waiters, electricians, engineers, carpenters, shop attendants and many other. Cruise companies employ international crewmembers from more than 72 countries, so different nationalities work and live together sharing common interests and often becoming friends. AHOY, DEAR CANDIDATES! Virgin Voyages provides just great work conditions: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: * STCW certification * Joining tickets * Pre-Employment Medical Examination (PEME) * Necessary Visas * Joining expenses, such as transfers, hotel accommodations, subsistence The Gig: The Tailor is responsible for all tailoring repairs required onboard including but not limited to Uniforms, Sailors garments, curtains, linen and other fabric requiring repair. Responsibilities: Responsible for maintenance and tailoring repairs of Uniforms for all Crew onboard. Responsible for tailoring repairs and alternations upon Sailors requests of garments. Repairs any torn or damaged linen for the Housekeeping department. Monitors supplies and orders when necessary threads, needles, buttons etc. Carries out maintenance and repair of soft furnishings, curtains and drapes. Informs Executive Housekeeper of any problems regarding uniforms, linen or other fabric equipment and keeps informed of any shortages or major damages. Assists Linen keeper during busy periods as required. Ensures workshop is kept clean and tidy at all times. Partake in inspections, trainings and meetings as required by Head of Department. Ensures that the set standards are kept and staff members work according to their respective job descriptions. Super Powers Required: Preferred fashion/clothes design education Mandatory experience on board (can be in another department) Experience as a tailor needed min 2 years Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position. Good command of the English Language What Matters to Us At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: April 15, 2022 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position SOUS CHEF for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: * STCW certification * Joining tickets * Pre-Employment Medical Examination (PEME) * Necessary Visas * Joining expenses, such as transfers, hotel accommodations, subsistence THE GIG: We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’ who has got the chops to help us bring our epic culinary experience to life. We love food... and we assume that you do too! This ‘someone’ will oversea an entire galley outlet and ensure that all aspects of the outlet are operating in ship-shape. Sound interesting to you!? ... Keep reading! In other words, this ‘someone’ needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when ship gets real. Ultimately, we won’t be able to remember how we got by without you. RESPONSIBILITIES: ● Provide an epic experience for our guests at all times ● Responsible for maintaining and producing high level standards in food quality in the assigned outlet ● Responsible for the entire operation of their assigned outlet in terms of food safety, creativity, cleanliness, team performance ● Adheres to and monitors that HACCP and USPH rules and regulations are followed on a daily basis ● Meets with Executive Sous Chef and/or Chef De Cuisine on a daily basis to review production schedules and internal requisitions for their outlet ● Monitors portion control and conducts spot checks ● Carries out inspections and spot checks of storerooms within their outlet ● Reports any machinery/technical faults to Executive Sous Chef and monitors repair schedule ● Conducts food tasting on a daily basis in their outlet and corrects any discrepancies with regard to quality, taste and/or appearance ● Carries out the service line in their assigned outlet including but not limited to the efficiency of service, presentation and plating ● Communicates with Asst. Food and Beverage Operations Director for any provision related matters ● Must be familiar with their assigned galley outlet layout in terms of safety and security and ensure members of his team are fully familiar ● Monitor Work and Rest hours of all members of their team ensuring ILO guidelines are adhered to ● Assist in the preparation and implementation of work rotas for their outlet team ● Monitor performance of their team ensuring that they are working to company, HACCP and USPH guidelines ● Conducts menu explanation to the Restaurant team in their assigned outlet prior to the start of service ● Inspect cleanliness and condition of assigned station and service areas and rectify any deficiencies ● Monitors clear down routines after service and ensures the appearance and condition of all items meet Virgin Voyages standards ● Notifies Executive Sous Chef of any Sailor complaints raised and seeks to resolve ● Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately ● Responsible for the appearance and cleanliness of their outlet culinary team. REQUIREMENTS: Minimum 3 years’ recent experience as a Sous Chef onboard a Premium Cruise ship Extensive knowledge of food handling procedures with regard to public health standards Demonstrated experience in motivating, leading and engaging a diverse workforce to increase synergy and improve productivity Excellent understanding of food specifications, including but not limited to USDA meat and standards and grading Knowledge of Vessel Sanitation Program regulations and procedures All certificates as required by the STCW code for this position Ability to read, interpret and demonstrate the preparation of recipes Basic knowledge of HACCP rules and regulations Strong written and verbal skills WHAT MATTERS TO US: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: April 15, 2022 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position SOMMELIER for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: * STCW certification * Joining tickets * Pre-Employment Medical Examination (PEME) * Necessary Visas * Joining expenses, such as transfers, hotel accommodations, subsistence THE GIG: We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’ When life hands you lemons, make wine! Our sailors love to wine-down & say cheers and this ‘someone’ will help our sailors do so. They are a wine guru and know exactly what wines our Sailors (guests) would love. In other words, this ‘someone’ needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when ship gets real. Ultimately, we won’t be able to remember how we got by without you. RESPONSIBILITIES: ● Provide an epic experience for our guests at all times ● Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet ● Maintain complete knowledge of designated glassware and garnishes for each drink ● Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet ● Competently open and serve wine/champagne bottles ● Fully knowledgeable in standard cocktail recipes, wine lists, spirits, other alcoholic beverages, garnishes and presentations ● Responsible for planning and leading the training of all bar crew in the knowledge and proper serving of a variety of wines via ‘on the job’ training ● In charge of restocking the Wine Cellar on a daily basis and to participate in the loading of wines to the vessel when necessary ● Responsible for keeping their workstation to a clean and tidy standard as per company requirements ● Aware and able to implement company beverage control procedures ● Assists in preparing all restaurants for service as needed and when required ● Able to talk sailors through the full wine list and if necessary assist with choices and is able to make recommendations based on the cuisine served to the Sailors satisfaction ● Sets up any wine tasting events and any other events as requested by the Beverage Operations Manager ● Timely handling and resolving of guest complaints concerning sommelier activities and informs Beverage Operations Manager ● Ensures good stock control and accurate charging to accounts ● Responsible for monitoring the inventory of wine glasses, utensils and bottles ensuring all wine glasses and utensils are in pristine condition at all times ● Ensures a professional service is delivered to sailors at all times and personal appearance and uniform are kept to company standards ● Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately ● Works to maintain company safety, hygiene and sanitation practices at all times and maintaining cleanliness of all areas up to USPH and company standards ● Prepares pre-orders of wine and ensure they are on tables in preparation of service ● Follows the Responsible Service of Alcohol policies and procedures and discreetly informs the Beverage Operations Manager if a sailor has consumed in excess REQUIREMENTS: Minimum 3 years’ recent experience as Sommelier/Wine Waiter onboard a Premium Class Cruise ship or 4/5 star hotel/resort Excellent organizational skills and able to juggle several operations in one go WSET Level 2 in Wines and Spirits or recognized Wine Qualification Demonstrated experience in motivating, leading and engaging a diverse workforce to increase synergy and improve productivity Excellent presentation skills to present training programs Administrative skills to manage training program Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position Strong written & verbal skills WHAT MATTERS TO US: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: April 15, 2022 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position SERVER for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Provide an epic experience for our guests at all times Maintain complete knowledge of all menu items, cooking methods and beverage selections available in the assigned outlet Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation and menus of assigned restaurant and/or outlet Ensures each table assigned to them is set up according to the restaurant standard operating procedures, as well as cleaned properly and organized in accordance with company and USPH rules and regulations prior to, during and at the end of service Ensure they are present when Sailors arrive and leave tables in their designated area for greeting or providing a farewell Offers the menu and discusses options and recommendations for both food and beverage Ensures all dietary requirements are fulfilled and any special requests are noted and discussed with Maître d’, passing all necessary information onto the Galley Takes and processes orders in their area and if required, appraises Sailors of any delays to food being delivered Ensures the delivery of food ordered is done in a timely manner, monitoring temperature and presentation standards as per service procedure Visits each table of their respective area engaging with and receiving feedback regarding the food and service to ensure sailors have the utmost satisfaction Ensure that all restaurant products, equipment and cleaning materials are used in a cost-effective manner, according to the handling guidelines Informs their respective Supervisor or Manager regarding all sailor issues, special requests, suggestions and complaints and where possible, seeks to resolve Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately Ensures compliance with the company’s alcohol policy and notifies Restaurant Manager if Sailors/Crew are in danger of breaching Assists with embarkation/disembarkation procedures and luggage handling as and when required Performs other restaurant, Room Service and Crew Dining Service duties as and when required REQUIREMENTS: Minimum 21 years old Minimum 2 years’ recent experience as a Waiter/Server onboard a Cruise ship or in a 4/5 star hotel/resort or restaurant Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position Strong English language written & verbal skills NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: July 19, 2024 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position RESTAURANT SUPERVISOR for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Provide an epic experience for our guests at all times Maintain complete knowledge of all service items, cooking methods and beverage selections available in the assigned outlet Assists with the training of the Quick Service Attendants and other restaurant teams on respective food/beverage concepts, menus and service procedures Responsible for providing supervision and support to Quick Service Attendants helping to provide a professional and welcoming atmosphere and service to all Sailors and Crew Maintain complete knowledge of proper table set ups, room capacity, hours of operation, menus, price range, buffet line setup, refill, clearance and dress code of assigned restaurant and/or outlet Regularly visits each table of their respective restaurant and/or outlet engaging with and receiving feedback regarding the food and service ensuring sailors have the utmost satisfaction Ensures all team members perform and adhere to company guidelines and policy at all times Ensure that all restaurant products, equipment and cleaning materials are used in a cost-effective manner Informs the Restaurant Manager on all sailor issues, special requests, suggestions and complaints and where possible, seeks to resolve Responsible for carrying out supervisory duties in respective outlet they are assigned to. Assigns service stations to the wait staff from the respective assigned outlet based on performance, and ability without discrimination or favoritism Ensures that all health rules and regulations such as USPH are maintained and adhered to and where necessary provide training to other members of the Restaurant team Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary Monitors and assists clear down routines after service and ensures the appearance and condition of all items including cutlery and tableware meet Virgin Voyages’ standards Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately Ensures compliance with the Company alcohol policy and notifies Restaurant Manager if Sailors/Crew are in danger of breaching REQUIREMENTS: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. Minimum 2 years’ experience as Restaurant/Lido Supervisor or Head Waiter onboard a Cruise ship or 4/5 star hotel/resort or restaurant Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position Strong written & verbal skills Minimum 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: August 28, 2024 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: SHOPS_ONBOARD, Worldwide WE ARE LOOKING FOR APPLICANTS TO WORK IN DUTY-FREE SHOPS ONBOARD THE LARGEST CRUISE LINES! The Retail Specialist is the expert in an assigned department or specialized functional area, responsible for delivering distinctive guest experiences and drives sales results. Open positions: Premium Watch Sales Specialists Fine Jewelry Sales Specialists Beauty Sales Specialists Liqueur Specialist Retail Sales Associates WHAT YOU WILL GET: Permanent job with 6 months contract / 1-2 months vacation Work in international teams with the most famous brands Training programs and career opportunities on board Travel around the World Experience working with more than 72 nationalities Save Money as you do not pay for food and accommodation on board Competitive salary and sales commissions Employee discounts for the merchandise on board Visa fee will be reimbursed on board Professional growth Medical insurance provided during contract DUTIES AND RESPONSABILITIES: Creating an exceptional and memorable retail experience for guests on board Maximizing sales by promoting a quality range of products through a variety of in-store events Developing detailed and extensive knowledge of all products as well as the brand culture Exceeding sales targets and participating in promotional events such as fashion shows and presentations REQUIREMENTS: 21+ years of age Excellent English (additional languages are welcome) Strong retail background and knowledge of premium products at to the  specialized area. Excellent face to face customer service and sales ability, utilizing strong communication and interpersonal skills Motivated and driven to achieve sales targets Proven ability in showcasing luxury items Adaptable to change and able to work in a high-pressure environment A strong team player who is goal orientated Demonstrated track record for driving sales through building loyal customer relationships. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Nationalities that we CAN NOT process at the moment: 🇷🇺 🇧🇾 You can submit your Resume here by pushing APPLY TO POSITION button below Last updated: August 31, 2023 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: August 16, 2023

Location: SHOPS_ONBOARD, Worldwide We are looking to recruit motivated and ambitious JAPANESE SPEAKING candidates willing to learn new skills and join SHOPS ON BOARD CRUISE SHIPS . Do you speak Japanese and English and would like to become Retail Sales Associate , selling premium and luxury brands whilst travelling to different parts of the world? We have ONE-IN-A-LIFETIME opening, which does not even require experience in sales! , WHAT YOU WILL GET: Permanent job with 6 months contract / 1-2 months vacation Paid joining ticket Work in international teams with the most famous brands Training programs and career opportunities on board Travel around the World Experience working with more than 72 nationalities Save Money as you do not pay for food and accommodation on board Competitive salary and sales commissions Employee discounts for the merchandise on board Visa fee will be reimbursed on board Professional growth Medical insurance provided during contract DUTIES AND RESPONSABILITIES: Creating an exceptional and memorable retail experience for guests on board Maximizing sales by promoting a quality range of products through a variety of in-store events Developing detailed and extensive knowledge of all products as well as the brand culture Exceeding sales targets and participating in promotional events such as fashion shows and presentations REQUIREMENTS: 21+ years of age Good spoken Japanese language Very good English both written and spoken Previous experience in welcome but not mandatory Preferably experience in hospitality or customer service Great communication skills  & keen interest and motivation to learn sales techniques on board Open-minded, flexible, adaptable to change and able to work in a high-pressure environment A strong team player who is goal orientated COVID vaccination is a must Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Nationalities that we CAN NOT process at the moment: 🇷🇺 🇧🇾 Last updated: August 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: May 22, 2023

Location: SHOPS_ONBOARD, Worldwide WE ARE LOOKING FOR APPLICANTS TO WORK IN DUTY-FREE SHOPS ONBOARD THE LARGEST CRUISE LINES! STARBOARD CRUISE SERVICES is the world’s largest and leading onboard retailer. It offers cruise ship guests world-class brands and exclusive merchandise with tax and duty-free savings. Together with its cruise line partners, the company’s goal is to provide an unforgettable exciting vacation shopping experience. Retail Sales Associate is person who is responsible for selling merchandise and assisting customers with their shopping needs. COMPANY OFFERS: Contract length — 6-7months Free living and all onboard meals Free medical/health insurance for the duration of the contract Employee discounts for merchandise purchases on board Company-paid air travel for the returning after their first completed contract On-board training provided such as management, fine jewelry, beauty, watch, promotional and visual merchandising specialist programs Opportunities for future promotion on board as well as to work ashore for LVMH company branches around the world Working on board you meet new friends and travel to different wonderful destinations REQUIREMENTS: min 21 years old Minimum 1 year of Direct Sales experience. Must be available to join within 90 days Very good English language knowledge Additional language knowledge is preferable Ability to cooperate effectively with colleagues Ability to initiate conversation and establish relationships with customers Ability to work 7 days a week, 10−14 hours daily under pressure and show enthusiasm at all time Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Nationalities that we CAN NOT process at the moment: 🇷🇺 🇧🇾 Last updated: August 31, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: SHOPS_ONBOARD, Worldwide WORK IN DUTY-FREE SHOPS ON BOARD THE LARGEST CRUISE SHIPS AROUND THE WORLD! The Retail Manager is accountable for leading the performance of the team, guest experience and operations for a multi-brand, multi-boutique environment on a premier luxury cruise ship. WHAT YOU WILL GET: Permanent job with 6 months contract / 1-2 months vacation Work in international teams with the most famous brands Training programs and career opportunities on board Travel around the World Experience working with more than 72 nationalities Save Money as you do not pay for food and accommodation on board Competitive salary and sales commissions Employee discounts for the merchandise on board Visa fee will be reimbursed on board Professional growth Medical insurance provided during contract DUTIES AND RESPONSABILITIES: Leading a team in creating an exceptional and memorable retail experience for the guests on board Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets Setting an example for your team by acting as a role model Identify and deliver training requirements within your team Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge Consistently deliver the highest possible standards both on the shop floor and in back office operations REQUIREMENTS: 21+ years of age Proven experience as a Retail Manager or Assistant Manager Mandatory previous ship experience in Sales department Motivated in leading a team to achieve and exceed sales targets Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills Proven ability in public speaking and showcasing luxury items Adaptable to change and able to work in a high-pressure environment A strong leader and team player who is commercially driven and goal orientated Highly competent in store and HR processes including sales reports, loss prevention, audits, appraisals, disciplinaries etc Excellent numeracy and literacy skills Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Nationalities that we CAN NOT process at the moment: 🇷🇺 🇧🇾 Last updated: August 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: SHOPS_ONBOARD, Worldwide WORK IN DUTY-FREE SHOPS ON BOARD THE LARGEST CRUISE SHIPS AROUND THE WORLD! The Assistant Manager is responsible for leading the performance of a team, guest experience and operations for designated category environments on a premier luxury cruise ship. WHAT YOU WILL GET: Permanent job with 6 months contract / 1-2 months vacation Work in international teams with the most famous brands Training programs and career opportunities on board Travel around the World Experience working with more than 72 nationalities Save Money as you do not pay for food and accommodation on board Competitive salary and sales commissions Employee discounts for the merchandise on board Visa fee will be reimbursed on board Professional growth Medical insurance provided during contract DUTIES AND RESPONSABILITIES: Creating an exceptional and memorable retail experience for guests on board Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets Setting an example for your team by acting as a role model Help identify training requirements within your team Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge Consistently deliver the highest possible standards both on the shop floor and in back office operations REQUIREMENTS: 21+ years of age Proven experience as an Assistant Retail Manager or Team Leader (ideally with experience at sea) Motivated in leading a team to achieve and exceed sales targets Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills Proven ability in public speaking and showcasing luxury items Adaptable to change and able to work in a high-pressure environment A strong team player who is commercially driven and goal orientated Competent in store and HR processes including sales reports, loss prevention, audits, appraisals etc Strong numeracy and literacy skills Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Nationalities that we CAN NOT process at the moment: 🇷🇺 🇧🇾 Last updated: August 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position WAITER/ESS onboard OCEANIA and REGENT Cruises The Waiter/Waitress provides and maintains the service standards using friendly, courteous, and professional service in any assigned venue. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Provide personalized service according to the restaurant destination (themes), portraying at all time the attitude, body language and verbal etiquette in relation of the destination. Use every opportunity to connect with the guest in order to create and enhance the guest experience as per the destination. Provide personalized service, using guest names. Maintain clean and orderly tables. Set up, organize and clean assigned station according to PH standards Prepare mise-en-place to ensure that assigned station is ready when guests arrive. Greet guest at table as they arrive, pulling out the chair for ladies. Offer the menu. Provide guests with personal self-introduction. Possess full knowledge of the menu, and provide menu explanation and recommendations (Daily Special) Possess full knowledgeable of service procedures and standards. Assisting the head waiter in all aspects of the service as well as taking dessert orders whenever possible and assisting with large table Possess knowledge of beverages, wines, spirit Take all hot beverages order. REQUIREMENTS: ⠀ Advanced level of English Minimum 3 years of  experience in high level restaurant or 4-5* hotels/resorts Excellent knowledge of international cuisine. Ability to deal with guests from different nationalities. Minimum age is 21 years old. No visible tattoo NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position SOMMELIER onboard OCEANIA and REGENT Cruises The Sommeliers ensure guests satisfaction by assisting the Head Sommelier in delivering quality and variety of wines and wine services, consistently and effectively reflecting the luxurious nature of our company. To assist with effective operation of the department, achieving and exceed departmental financial targets (revenue, costs). BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Ensuring effective beverage services in the restaurants, being fully responsible for the service in a section of the main dining room or an alternative dining location. Supervising assigned personal with wine service in alternative dining locations. Assisting the Head Sommelier with preparing the restaurant for service every morning, afternoon as required to ensured guest satisfaction. Knowing the full wine list in order to assist guests with their choices, being able to make recommendations to guests for a better choice, up selling, suggesting and recommending. Being aware of all events and activities on the ship at all times. Making suggestions to the Head Sommelier when scheduling events. Assisting, if requested by the Head Sommelier, with the setting up of wine tasting and any other relevant activity. Resolving any passenger queries or questions, reporting immediately any guests ́ dissatisfaction to the Head Sommelier, so he/she can take action with effective discretionary guest recovery. Ensuring compliance with company procedures, good stock control and accurate charging to accounts. Seeking every opportunity to up sale wines, without being pushy. Assisting the Head Sommelier with the inventory of glasses, utensils and bottles, ensuring all glasses and utensils are in pristine condition at all times. REQUIREMENTS: ⠀ Completion of high school or basic education equivalency required. Advanced level of English Completed Sommelier trainings or certificates. Minimum 2 years of  experience in wine service. Ability to pronounce properly wine regions, varieties and descriptions. Ability to deal with guests from different nationalities. Experience and/or training in the hospitality field considered a plus. Minimum age is 21 years old. No visible tattoo Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position RESTAURANT ATTENDANT onboard OCEANIA and REGENT Cruises The Restaurant Attendant is responsible for clearing trays from the dining venues to dishwashers & pantries, food pickups from the galley to the Waiters’ stations and/or buffet lines. The responsibilities will different according to the assigned venues. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSABILITIES: Set-up a sufficient amount of china on the line and in the warmer for the operation. Set up and close the buffet line in the Terrace Café in a timely manner. Prepares and ensures that it is the correct temperature for the service. Set-up the food items, ensuring that the presentation is correct. Set-up the silverware for the buffet service. Assist the galley personnel with the decoration of the buffet. Constructively participate in the daily menu briefings. Must maintain the buffet line presentably and refilled throughout the service. Serve guest from the Buffet Line using the appropriate body language and premium verbal etiquette Serve the guests at the buffet line (always paying attention to place the food neatly on the plates), presenting and explaining to them the different dishes. Handles all equipment, food and beverages with utmost care. Performs all other duties, as requested by the supervisors. REQUIREMENTS: Minimum age is 21 years old. Fluent in written and spoken English. Minimum 1 year of experience in restaurant service/hospitality. Excellent knowledge of international cuisine. Positive attitude at all times. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions