RETAIL MANAGER

Location: SHOPS_ONBOARD, Worldwide WORK IN DUTY-FREE SHOPS ON BOARD THE LARGEST CRUISE SHIPS AROUND THE WORLD! The Retail Manager is accountable for leading the performance of the team, guest experience and operations for a multi-brand, multi-boutique environment on a premier luxury cruise ship. WHAT YOU WILL GET: Permanent job with 6 months contract / 1-2 months vacation Work in international teams with the most famous brands Training programs and career opportunities on board Travel around the World Experience working with more than 72 nationalities Save Money as you do not pay for food and accommodation on board Competitive salary and sales commissions Employee discounts for the merchandise on board Visa fee will be reimbursed on board Professional growth Medical insurance provided during contract DUTIES AND RESPONSABILITIES: Leading a team in creating an exceptional and memorable retail experience for the guests on board Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets Setting an example for your team by acting as a role model Identify and deliver training requirements within your team Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge Consistently deliver the highest possible standards both on the shop floor and in back office operations REQUIREMENTS: 21+ years of age Proven experience as a Retail Manager or Assistant Manager Mandatory previous ship experience in Sales department Motivated in leading a team to achieve and exceed sales targets Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills Proven ability in public speaking and showcasing luxury items Adaptable to change and able to work in a high-pressure environment A strong leader and team player who is commercially driven and goal orientated Highly competent in store and HR processes including sales reports, loss prevention, audits, appraisals, disciplinaries etc Excellent numeracy and literacy skills Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Nationalities that we CAN NOT process at the moment: 🇷🇺 🇧🇾 Last updated: August 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions