Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
Responsibilities
Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management.
Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship.
Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio.
Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion.
Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms.
Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design.
Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases.
Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals.
Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives.
Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy.
Mentor other CSMs and help shape the playbooks and best practices of a growing team.
What skills do I need?
8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
seniorChicago, Illinois; NYC, Remote; San Francisco, California
Location: Global
Talent is everywhere, opportunity is not. Sora Union changes that.
Sora Union
is a globally distributed professional services company that specializes in Design, Software Engineering. Our experienced talent comes from communities where there is displacement or risk of displacement due to conflict or climate change. We provide services to global companies and start-ups across various industries, including healthcare, financial services, technology, and education.
We’re looking for
a Senior Brand Designer with strong conceptual thinking, strategic judgment, and a high level of creative autonomy.
We’re looking for someone who can challenge it, expand it, and turn it into a stronger solution than what was initially asked for.
The ideal profile combines strong craft with critical thinking. Someone who understands that great brand work is not only about aesthetics, but about building clear ideas, systems, and experiences that solve real business and communication problems.
You'll be responsible for:
Own brand design projects from brief to delivery, taking responsibility for the quality and impact of the final outcome.
Translate business and customer needs into clear, compelling creative concepts that are aligned with the brand strategy and objectives.
Ask the right questions, challenge assumptions, and identify opportunities that may not be explicitly stated in the brief.
Explore multiple creative directions and confidently recommend the solution you believe will have the strongest impact.
Develop and evolve brand identities, visual systems, campaigns, and creative assets across digital and other relevant touchpoints.
Partner closely with Brand, Product& Engineering, and other teams to ensure consistency and coherence across the brand experience.
Bring strong creative judgment, curiosity, and strategic thinking to every project, going beyond execution to make the work stronger than the original ask.
Present and communicate creative concepts clearly, explaining the thinking behind design decisions and incorporating feedback constructively.
Maintain high standards of craft, typography, composition, visual storytelling, and attention to detail.
Contribute to and help evolve brand guidelines, design systems, templates, and processes that enable consistent and scalable brand execution.
Balance creative ambition with business objectives, timelines, technical constraints, and practical delivery requirements.
Stay curious about emerging design trends, tools, and cultural developments, bringing relevant inspiration and new thinking into the work.
Support and inspire other designers through collaboration, feedback, and sharing best practices.
Ideally, you'll have:
Strong experience creating and evolving brand identities and scalable brand systems
Excellent conceptual thinking and the ability to develop ideas beyond visual execution
A strategic mindset, with the ability to understand the business context behind a brief
High creative autonomy and the confidence to propose better approaches when appropriate
Strong art direction, typography, composition, visual storytelling, and overall design craft
Ability to take ownership of a project from an ambiguous or incomplete brief through to a polished solution
Critical thinking and a strong point of view, while remaining collaborative and open to feedback
Experience using
AI as part of the creative process to explore, iterate, prototype, and elevate the quality of the final work, rather than simply accelerate production
Ability to present and explain creative decisions clearly to internal teams and customers
Strong attention to detail and consistency across complex brand systems
Strong presentation and workshop skills
B2 level English language proficiency or higher
Nice to have:
Experience with UX/UI and corporate website design is highly valued, particularly translating brand systems into clear, polished digital experiences.
This is primarily focused on marketing and corporate websites rather than complex digital products or product UX.
We’re looking for someone senior in both craft and thinking: a designer who can make excellent work, but also understands why it should exist in the first place.
Sora Union is committed to creating and fostering a diverse team. We encourage people from underrepresented backgrounds and all walks of life to apply. We are committed to providing reasonable accommodations to all applicants throughout the application process.
Newmindstart is an international edtech company in the health and conscious living space, operating across the US, UK, and Europe. They create courses focused on physical health, movement, and mental well-being, aiming to improve people's lives. The company manages a $1M+ monthly ad budget, has achieved 2–3x revenue growth over the past year, and plans to triple spend again this year. They offer 300+ courses, a strong Meta channel, direct-response funnels, solid unit economics, and a high-performing team. Their goal is to become a top-5 global wellness edtech company within the next few years.
Responsibilities:
— Elevate the core product to match the scale of the audience and marketing strength.
— Define and execute product strategy across the entire product portfolio.
— Build a strong product culture centered on customer research, data, and rapid experimentation.
— Drive Product-Market Fit for new initiatives and continuously improve existing products.
— Lead Product Discovery through Customer Development, JTBD, and user interviews to uncover real customer needs.
— Run fast experimentation cycles using MVPs, A/B testing, and data-driven decision making.
— Identify and strengthen moments that create customer value from activation through retention.
— Own engagement, habit formation, activation, monetization, and core product metrics driving growth.
— Oversee the entire product ecosystem including platform, mobile apps, user experience, and future products.
— Build, mentor, and grow a high-performing product organization including Product Managers and leaders.
— Partner closely with Marketing, Analytics, Design, and Engineering.
Requirements:
— Experience as CPO, VP of Product, or Head of Product in international Health & Wellness or high-growth B2C subscription business with millions of users.
— Proven experience taking products from zero to Product-Market Fit.
— Track record of launching and scaling products in Tier-1 markets, especially the US.
— Deep expertise in Product Discovery, Customer Development, JTBD, product research, A/B testing, and product analytics.
— Experience building and scaling high-performing product teams and culture.
— Experience building AI-first products or integrating AI into product experience.
— Deep understanding of user behavior driving engagement, retention, and habit formation.
— Genuine passion for improving people's health and well-being through product.
Conditions:
— Remote-first work from anywhere under an international contract.
— Scale with millions of users already present.
— Ownership with full responsibility for product strategy.
— Speed with no unnecessary approvals or bureaucracy.
— Access to top product and AI tools, learning budget, and mentorship from experienced US market experts.
How to apply:
Please include answers to questions about your proudest product, how you achieved Product-Market Fit and scaled it, your biggest product win, and examples of high-impact decisions leading to measurable business results.
Location: Athens; Thessaloniki
About the company:
KIEFER is building Greece's integrated AI ecosystem. From renewable energy infrastructure and AI systems to robotics and enterprise applications, we connect the technologies that power Europe's intelligent future. Founded in 2014, KIEFER has delivered 600MW+ of energy projects and is now developing sovereign AI infrastructure, enterprise AI products and physical AI systems for Greece and Southeast Europe.
KIEFER TEK | Athens, Greece
THE OPPORTUNITY
KIEFER TEK is strengthening its position in the energy infrastructure sector and is seeking an experienced Grid & BESS Strategic Business Development Lead to drive the commercial growth of its Grid Infrastructure and Battery Energy Storage Systems (BESS) business.
This is a senior, commercially focused role with responsibility for identifying new business opportunities, developing strategic partnerships, building a sustainable project pipeline and converting opportunities into commercially viable contracts.
Working closely with senior management, Engineering, Procurement and Project Delivery teams, you will contribute directly to KIEFER TEK's commercial strategy and long-term growth.
KEY RESPONSIBILITIES
- Develop and execute the business development strategy for Grid Infrastructure and utility-scale BESS projects in Greece and selected Southeast European markets.
- Identify and develop relationships with energy developers, IPPs, utilities, investors, EPC partners and industrial clients.
- Build, qualify and manage a structured pipeline of commercial opportunities.
- Lead commercial discussions, proposals, negotiations and contract development through to signature.
- Identify opportunities across EPC, Balance of Plant, grid connection infrastructure and related energy services.
- Collaborate with Engineering, Procurement and Finance to develop competitive technical-commercial proposals.
- Monitor market developments, investment activity, regulatory frameworks, tenders and emerging commercial opportunities.
- Evaluate strategic partnerships and new market opportunities that support the company's growth.
- Provide reliable pipeline forecasts, commercial reporting and recommendations to senior management.
- Represent KIEFER TEK in strategic client meetings, industry events and commercial negotiations.
CANDIDATE PROFILE
- Minimum 7 years of experience in Business Development, Strategic Sales or Commercial Management within the energy, EPC, renewable energy or infrastructure sectors.
- Demonstrated success in developing business opportunities and negotiating complex B2B contracts.
- Established professional network within the Greek energy market, ideally including developers, investors, utilities or infrastructure stakeholders.
- Experience in Grid Infrastructure, BESS, Solar PV or related energy projects.
- Strong commercial acumen, negotiation capabilities and understanding of project economics.
- Ability to translate technical project requirements into compelling commercial propositions.
- Strategic mindset combined with a hands-on, results-oriented approach.
- Excellent communication, stakeholder management and relationship-building skills.
- Degree in Engineering, Energy, Business Administration or a related field.
- Fluency in Greek and English.
- Willingness to travel for business development activities.
Additional Assets
- Direct experience in utility-scale BESS projects or grid connection infrastructure.
- Familiarity with EPC contracting models, project financing and energy market frameworks.
- Exposure to digital energy solutions, energy management systems or AI-enabled optimisation.
- Experience developing business opportunities across Southeast Europe.
WHAT WE OFFER
- Competitive compensation package with a performance-based bonus.
- Company car and fuel allowance.
- Private medical insurance.
- Direct collaboration with senior management and involvement in strategic business decisions.
- High level of autonomy and ownership of commercial initiatives.
- Professional development and participation in key energy industry events.
- The opportunity to play a central role in expanding KIEFER TEK's Grid & BESS business.
JOIN KIEFER TEK
If you combine strong commercial expertise with a deep understanding of the energy market and the ambition to develop new business opportunities, we would welcome the opportunity to meet you.
KIEFER TEK is an equal opportunity employer. All applications are treated confidentially in accordance with applicable data protection legislation.
Location: Warsaw
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Lion Studios
Lion Studios
is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses.
Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart.
Role Overview
As our
Ad Monetisation Analyst
, you’ll take ownership of the ad monetisation strategy for a diverse portfolio of games, guiding them from their initial prototype phase all the way to a full launch. Your responsibilities will include building and optimizing ad waterfalls, managing all ad monetisation setups, and conducting A/B tests to continuously improve performance. You will be expected to consistently generate and test new ideas for monetisation innovations.
A key part of the role is to foster strong relationships with external partners to secure the best deals and ensure robust business relations. Internally, you will work closely with the product and growth teams to ensure a cohesive strategy and maximize ad revenue across the portfolio..
Key Responsibilities
Own ad monetisation strategy for a portfolio of games: build, optimize, and manage monetisation setups to maximize revenue across Lion Studios.
Design and execute monetisation-related product decisions.
Lead integration, testing, and rollout of new monetisation partners.
Manage relationships with ad providers.
Propose and drive new monetization initiatives, partnering with engineering to scope and build the solutions behind them
Track eCPM, fill rate, ARPDAU, and other core KPIs, and report performance and insights to Product, UA, and leadership
Serve as a primary point of contact for ad network — technical troubleshooting, escalations, and holding partners accountable to commitments
Comfort designing and reading A/B tests with statistical rigor
Collaborate with Product, QA, and User Acquisition teams to share insights, enhance workflows, and drive efficiency
Required Skills, Knowledge and Expertise
More than 3 years of experience in ad monetisation in gaming.
Hands-on experience with MAX mediation platform.
Ability to adapt quickly to new tools, dashboards, or analytical frameworks.
Self-sufficient, autonomous, and able to juggle multiple projects in a fast-changing environment.
Knowledge of Looker for analytics and reporting is a plus
Working at Tripledot
26 days paid holiday in addition to bank holidays to relax and refresh throughout the year
Hybrid Working
20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit.
Private Medical Cover with Luxmed: Have peace of mind with private medical cover, ensuring your and your family's health is in good hands.
Daily Free Lunch: When working in the office order free food from Pyszne.pl
Multisport Plus Card: Enjoy access to various sports facilities across Warsaw with the Multisport Plus Card.
Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
Continuous Professional Development: Propel your career with continuous opportunities for professional development.
English & Polish Classes: Improve your language skills with access to English and Polish classes.
This organization operates in compliance with the Whistleblower Act, for more information or to report violations please email whistleblowerpoland@tripledotstudios.com
Location: Limassol
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Lion Studios
Lion Studios
is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses.
Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart.
Role Overview
As our
Ad Monetisation Analyst
, you’ll take ownership of the ad monetisation strategy for a diverse portfolio of games, guiding them from their initial prototype phase all the way to a full launch. Your responsibilities will include building and optimizing ad waterfalls, managing all ad monetisation setups, and conducting A/B tests to continuously improve performance. You will be expected to consistently generate and test new ideas for monetisation innovations.
A key part of the role is to foster strong relationships with external partners to secure the best deals and ensure robust business relations. Internally, you will work closely with the product and growth teams to ensure a cohesive strategy and maximize ad revenue across the portfolio..
Key Responsibilities
Own ad monetisation strategy for a portfolio of games: build, optimize, and manage monetisation setups to maximize revenue across Lion Studios.
Design and execute monetisation-related product decisions.
Lead integration, testing, and rollout of new monetisation partners.
Manage relationships with ad providers.
Propose and drive new monetization initiatives, partnering with engineering to scope and build the solutions behind them
Track eCPM, fill rate, ARPDAU, and other core KPIs, and report performance and insights to Product, UA, and leadership
Serve as a primary point of contact for ad network — technical troubleshooting, escalations, and holding partners accountable to commitments
Comfort designing and reading A/B tests with statistical rigor
Collaborate with Product, QA, and User Acquisition teams to share insights, enhance workflows, and drive efficiency
Required Skills, Knowledge and Expertise
More than 3 years of experience in ad monetisation in gaming.
Hands-on experience with MAX mediation platform.
Ability to adapt quickly to new tools, dashboards, or analytical frameworks.
Self-sufficient, autonomous, and able to juggle multiple projects in a fast-changing environment.
Knowledge of Looker for analytics and reporting is a plus
Location: Barcelona
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Lion Studios
Lion Studios
is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses.
Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart.
Role Overview
As our
Ad Monetisation Analyst
, you’ll take ownership of the ad monetisation strategy for a diverse portfolio of games, guiding them from their initial prototype phase all the way to a full launch. Your responsibilities will include building and optimizing ad waterfalls, managing all ad monetisation setups, and conducting A/B tests to continuously improve performance. You will be expected to consistently generate and test new ideas for monetisation innovations.
A key part of the role is to foster strong relationships with external partners to secure the best deals and ensure robust business relations. Internally, you will work closely with the product and growth teams to ensure a cohesive strategy and maximize ad revenue across the portfolio..
Key Responsibilities
Own ad monetisation strategy for a portfolio of games: build, optimize, and manage monetisation setups to maximize revenue across Lion Studios.
Design and execute monetisation-related product decisions.
Lead integration, testing, and rollout of new monetisation partners.
Manage relationships with ad providers.
Propose and drive new monetization initiatives, partnering with engineering to scope and build the solutions behind them
Track eCPM, fill rate, ARPDAU, and other core KPIs, and report performance and insights to Product, UA, and leadership
Serve as a primary point of contact for ad network — technical troubleshooting, escalations, and holding partners accountable to commitments
Comfort designing and reading A/B tests with statistical rigor
Collaborate with Product, QA, and User Acquisition teams to share insights, enhance workflows, and drive efficiency
Required Skills, Knowledge and Expertise
More than 3 years of experience in ad monetisation in gaming.
Hands-on experience with MAX mediation platform.
Ability to adapt quickly to new tools, dashboards, or analytical frameworks.
Self-sufficient, autonomous, and able to juggle multiple projects in a fast-changing environment.
Knowledge of Looker for analytics and reporting is a plus
Working at Tripledot
25 days paid holiday in addition to bank holidays to relax and refresh throughout the year
Hybrid Working
20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit.
Private Medical Cover: Have peace of mind with private medical cover, ensuring your health is in good hands.
Life & Critical Illness Cover: Protect your future with our life and critical illness cover.
Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
Employee Assistance Program: Access confidential support anytime through our Employee Assistance Program.
Sport Compensation: Stay fit and active with our sport compensation benefit.
Meal and Transport Vouchers: Save on meals and transport with our convenient vouchers.
English & Spanish Classes: Enhance your English and Spanish skills with our provided language classes.
Continuous Professional Development: Propel your career with continuous opportunities for professional development.
Location: London
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Lion Studios
Lion Studios
is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses.
Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart.
Role Overview
As our
Ad Monetisation Analyst
, you’ll take ownership of the ad monetisation strategy for a diverse portfolio of games, guiding them from their initial prototype phase all the way to a full launch. Your responsibilities will include building and optimizing ad waterfalls, managing all ad monetisation setups, and conducting A/B tests to continuously improve performance. You will be expected to consistently generate and test new ideas for monetisation innovations.
A key part of the role is to foster strong relationships with external partners to secure the best deals and ensure robust business relations. Internally, you will work closely with the product and growth teams to ensure a cohesive strategy and maximize ad revenue across the portfolio..
Key Responsibilities
Own ad monetisation strategy for a portfolio of games: build, optimize, and manage monetisation setups to maximize revenue across Lion Studios.
Design and execute monetisation-related product decisions.
Lead integration, testing, and rollout of new monetisation partners.
Manage relationships with ad providers.
Propose and drive new monetization initiatives, partnering with engineering to scope and build the solutions behind them
Track eCPM, fill rate, ARPDAU, and other core KPIs, and report performance and insights to Product, UA, and leadership
Serve as a primary point of contact for ad network — technical troubleshooting, escalations, and holding partners accountable to commitments
Comfort designing and reading A/B tests with statistical rigor
Collaborate with Product, QA, and User Acquisition teams to share insights, enhance workflows, and drive efficiency
Required Skills, Knowledge and Expertise
More than 3 years of experience in ad monetisation in gaming.
Hands-on experience with MAX mediation platform.
Ability to adapt quickly to new tools, dashboards, or analytical frameworks.
Self-sufficient, autonomous, and able to juggle multiple projects in a fast-changing environment.
Knowledge of Looker for analytics and reporting is a plus
Working at Tripledot
25 days paid holiday
in addition to bank holidays to relax and refresh throughout the year
Hybrid Working
20 days remote working:
Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Daily Free Lunch:
when in the office you get £12 every day to order from JustEat.
Regular company events and rewards:
quarterly on-site and off-site events that celebrate cultural events, our achievements and our team spirit.
Employee Assistance Program:
Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Family Forming Support:
Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
Life Assurance & Group Income Cover:
Financial protection for you and your loved ones.
Continuous Professional Development:
Propel your career with continuous opportunities for professional development.
Private Medical Cover
& Health Cash Plan:
Opt-in (P11d benefit) comprehensive private medical cover with Bupa and cash plan with Medicash.
Dental Cover:
Opt-in (P11d benefit).
Cycle to Work Scheme:
Salary sacrifice bike purchase scheme.
Pension Plan:
Qualifying earnings or opt-in 4% contributory match schemes offered.
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is seeking a highly capable USA Regional Transportation Security Manager to lead the protection of high-value assets across all transportation operations in the United States.
This role holds end-to-end ownership of in-transit supply chain security across the US, covering all transportation lanes, carrier operations, and last-mile delivery of critical infrastructure. You will be responsible for shaping and executing regional transportation security strategy, managing risk across a complex carrier and logistics network, and leading the response to in-transit security incidents.
This is a high-impact role operating at the intersection of security, logistics, and operations, with direct influence on the resilience and integrity of Nebius’ infrastructure deployment across the US transportation network.
Your responsibilities will include:
Own and lead transportation security across the United States, with full accountability for regional in-transit risk and performance
Serve as the primary authority and escalation point for all transportation security matters within the US
Ensure the secure handling, packaging, and movement of high-value assets across all transportation nodes, from origin to final delivery
Define, implement, and continuously evolve regional transportation security standards, controls, and procedures aligned with global policies
Establish and enforce security requirements across transportation partners, including carriers, freight forwarders, and last-mile delivery providers
Conduct risk assessments across transportation routes, handoff points, and carrier operations, and implement effective mitigation strategies
Lead end-to-end response to in-transit security incidents (e.g., theft, loss, diversion, tampering), including coordination, investigation, and resolution
Manage and oversee GPS tracking, geofencing, and real-time monitoring platforms across active shipments
Drive continuous improvement of transportation security capabilities, including route security reviews, carrier vetting, and technology tools
Monitor and report on regional transportation security performance, risks, and trends, providing clear and actionable insights
Partner closely with the Global Transportation Security Manager, regional warehouse security, and infrastructure teams to ensure alignment and scalability
Operational Scope
Oversight of a geographically distributed US transportation network, including domestic and cross-border lanes
Regular engagement with carriers, freight partners, and last-mile vendors across multiple tiers
Travel within the United Statesrequired for route assessments, partner reviews, and incident response
We expect you to have:
Significant experience in transportation security,logistics security, or in-transit operational risk management
Proven experience owning security or operations across a large geographic region (US experience strongly preferred)
Strong experience working with transportation providers, including carriers, freight forwarders, and last-mile delivery partners
Demonstrated experience leading incident response and managing complex in-transit security events
Ability tooperate independently with a high degree of ownership and accountability
Strong stakeholder management and communication skills across internal and external partners
Analytical and structured approach to risk assessment and problem-solving
Fluent English (spoken and written)
It will be an added bonus if you have:
Experience in high-value or critical infrastructure transportation (e.g., data centers, electronics, technology hardware)
Background in law enforcement, military, or corporate security
Familiarity with supply chain security technologies (e.g., GPS tracking, geofencing, real-time monitoring platforms)
Familiarity with supply chain security (TAPA TSR)
Experience working in a global organization with cross-regional coordination
Operational Expectations
This role includes responsibility for leading response to critical in-transit security incidents, which may occur outside standard working hours
Operates within a global environment requiring coordination across multiple time zones
Supported by the Global Transportation Security Manager and regional teams, with clear ownership of transportation security outcomes within the US region
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$134,000
—
$167,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Newport, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role
We are seeking a highly organized and experienced
Warehouse and Logistics Specialist
to oversee and optimize logistics, warehouse management and asset-related processes.
This role will involve implementing and refining asset management processes, review logistics and warehousing operations, setting up equipment certification, onboarding new partners and locations, and managing insurance and old asset sales.
This position is based on site in our Newport, South Wales location
Your responsibilities will include:
Oversee and optimize all logistics and warehouse management processes, ensuring efficiency and compliance.
Implement asset management processes to track the full lifecycle of assets.
Review and refine logistics/warehousing processes to identify areas for improvement.
Set up and manage equipment certification processes to meet operational and regulatory requirements.
Onboard new partners and locations, ensuring smooth integration into the logistics and asset management systems.
Manage insurance for assets, including claims, renewals and risk mitigation strategies.
Facilitate the sale and disposal of old assets in compliance with company policies and regulations.
Collaborate with cross-functional teams to ensure seamless asset management and logistics operations.
Monitor and report on key logistics and asset management metrics, providing insights for continuous improvement.
We expect you to have:
3-5 years of experience in logistics or logistics project management.
Familiarity with logistics management systems, ERP software and asset-tracking tools.
Strong project management skills with the ability to manage multiple tasks and priorities.
Knowledge of logistics, warehouse operations and asset lifecycle management best practices.
Strong attention to detail and organizational skills.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Amsterdam
Workplace: OnSite
About Us:
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
About the Role:
We’re looking for a hospitality-passionate operations person. Good onboarding is what sets our merchants up for success. From the first meeting and the go-live to working and growing together - this person will own the onboarding process and make it all happen. This role is for someone who likes working with the product, becoming an expert in it and teaching others.
Your day-to-day will be a mix of calls, project management, customer communication and problem solving. We are reshaping the future of hospitality tech, and this role is at the forefront of it.
What You’ll Do:
Help Tebi customers get up and running smoothly and support them during their first month with the product:
- Run restaurant onboarding online: train, connect and implement together with the restaurant team
- Problem-solve for our merchants while running live operations
- Support restaurants for the first month after the go live
- Find opportunities for improvement in our process, materials and systems
- Identify product and process gaps and bring it to internal central teams such as product, engineering and central operations
What You’ll Need:
- You are a creative problem solver who enjoys interacting with hospitality businesses
- You are empathetic towards our merchants and curious about their business
- You can juggle multiple things at once and bring structure
- Curious about the product, want to be an expert in Tebi system and can apply your knowledge
- Good communication - you are great at proactive contact and managing expectations
- Being comfortable with high-pace environments: both the hospitality flow and the startup day-to-day
- Flexibility in working hours to fit our merchants’ needs
- At least 1-2 years of experience in hospitality, early startup operations, fast-paced account management or customer operations
- You are comfortable working in both English and Dutch
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible Time-off
- Lunch provided in the office
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
We are looking for a skilled, tech-savvy Legal Operations Specialist to join our fast-paced legal team. As a core member of the department within a leading payment processing company, you will help drive operational excellence, scale our legal tech stack, and streamline workflows.
The ideal candidate helps bridge the gap between legal expertise, technology, and data-driven efficiency. You will be responsible for managing our complex contract ecosystems, optimising team collaboration tools, and leveraging Artificial Intelligence (AI) to design modern, automated legal processes.
Key Responsibilities:
- Legal Tech Stack & Automation Strategy: Support the administration, integration, and continuous improvement of our legal technology tools, with a heavy emphasis on Contract Lifecycle Management (CLM) systems.
- Atlassian Ecosystem: Support the legal department's Jira infrastructure. This includes assisting with the design, maintenance, and optimisation of workflows in Jira Service Management (JSM) for legal intake, helping manage Jira Spaces, and building out a comprehensive, user-friendly knowledge base in Confluence.
- AI & Process Engineering: Proactively identify opportunities to embed AI and machine learning tools into everyday legal operations, supporting the development and implementation of AI-driven efficiencies (e.g., automated contract review, AI search optimisation, legal operations chatbots, and automated triaging) to help reduce cycle times.
- Workflow Optimisation: Evaluate existing legal processes, identify bottlenecks in the payment processing legal pipeline (e.g., merchant agreements, vendor contracts, regulatory tracking), and engineer streamlined, scalable workflows.
- Data Analytics & Reporting: Design dashboards and generate metrics within Jira and CLM tools to track legal spend, turnaround times, contract volumes, and team capacity. Present actionable insights to legal leadership.
- Vendor & Resource Support: Help manage relationships with legal tech vendors (e.g. Brightflag) and ensure the team is maximising the value of industry resources (e.g., CLOC, ACC).
Required Experience & Qualifications
- Minimum of 1 year of experience in Legal Operations, ideally within a fintech, payment processing, or highly regulated corporate environment.
- Experience working with enterprise CLM systems (e.g., Ironclad, LinkSquares, Icertis, or Conga), including template building and workflow routing.
- Good working knowledge of Jira, specifically designing custom workflows, queues, and SLAs in JSM, helping manage Jira Spaces, and structuring documentation in Confluence.
- Experience using generative AI tools, prompt engineering, or AI-backed legal tech features to build efficiencies, automate repetitive tasks, and analyse legal data.
- General understanding of the legal operational challenges unique to payment processing, financial services, or tech companies.
Preferred Skills & Core Competencies
- Tech-Forward Mindset: Instead of simply using tools, look for ways to make them talk to each other. Experience with integrations (APIs, Zapier) is a massive plus.
- Problem-Solving & Agility: Ability to thrive in a high-volume, rapidly changing corporate environment.
- Project Management: Strong organisational skills with a proven ability to manage and support multiple tech implementation projects simultaneously (PRINCE2 qualification a plus, but not necessary).
- Collaboration & Communication: Exceptional ability to translate complex technical or legal requirements into clear, user-friendly processes for cross-functional stakeholders such as Product, Sales and Compliance.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Paris
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As the Enterprise Customer Success Leader, you are tasked with more than just facilitating the adoption of our technology. As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision for ensuring customers reach their desired outcomes, emphasizing scalability, process rigor, and the development of playbooks to fuel expansion and mitigate churn.
Through empathetic leadership and a focus on value, you will spearhead efforts to enhance renewal and expansion rates, manage and develop talent, and drive forward customer relationships with proactive engagement.
You will also play an integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer experience.
WHAT YOU'LL DO
- Lead by Example: Lead a dynamic customer success team towards exceptional performance, promoting a culture of accountability, execution, growth, and relentless improvement.
- Scalability and Process: Develop and implement strategic improvements to drive scalable strategies and playbooks, ensuring a systematic approach to all stages of the customer journey, including: implementation, adoption, value realization, retention, and expansion.
- Talent Coaching and Development: Inspire and mentor your team, elevating their capabilities to become strategic partners through influencing and advising decision makers and fostering customer advocacy.
- Advance Customer Relationships: Deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals.
- Own Retention: introduce processes and early warning systems to reduce churn, mitigate risk, and ensure we are multi-threaded within customer accounts.
- Effective Collaboration: Work with leaders across the broader GTM organization, Product, and Engineering teams to deliver the voice-of-customer and drive a culture of customer-centricity.
- Product Feedback: Ensure we develop a feedback flywheel, turning customer insights into meaningful product enhancements and service optimizations.
WHAT YOU HAVE
- Leadership Experience: You are a natural leader, with a proven background in leading high performing customer success teams within late-stage or post-IPO Enterprise SaaS organizations, with a specific emphasis on “Strategic”, “Large Enterprise / Enterprise”, and/or top-tier / lighthouse accounts with multi-million dollar spend.
- Strategic Acumen: Expertise in designing and executing customer success strategies that foster adoption, reduce churn, and promote expansion.
- Empathy and Influence: A leadership style characterized by empathy, with a proven track record in team development through hiring, coaching, and fostering talent.
- Outcome-Oriented: Exceptional ability to drive results through owning strategic initiatives, KPI reporting, and adept at navigating complex customer scenarios.
- Communication Mastery: Superior communication skills, capable of effectively engaging and influencing at all organizational levels both internally, and externally.
- Agility: Capacity to excel in a rapidly expanding, dynamic setting and swiftly adjust to evolving requirements.
- Innovation: A genuine passion for technology and innovation, constantly seeking novel solutions to complex challenges.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Munich
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As the Enterprise Customer Success Leader, you are tasked with more than just facilitating the adoption of our technology. As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision for ensuring customers reach their desired outcomes, emphasizing scalability, process rigor, and the development of playbooks to fuel expansion and mitigate churn.
Through empathetic leadership and a focus on value, you will spearhead efforts to enhance renewal and expansion rates, manage and develop talent, and drive forward customer relationships with proactive engagement.
You will also play an integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer experience.
WHAT YOU'LL DO
- Lead by Example: Lead a dynamic customer success team towards exceptional performance, promoting a culture of accountability, execution, growth, and relentless improvement.
- Scalability and Process: Develop and implement strategic improvements to drive scalable strategies and playbooks, ensuring a systematic approach to all stages of the customer journey, including: implementation, adoption, value realization, retention, and expansion.
- Talent Coaching and Development: Inspire and mentor your team, elevating their capabilities to become strategic partners through influencing and advising decision makers and fostering customer advocacy.
- Advance Customer Relationships: Deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals.
- Own Retention: introduce processes and early warning systems to reduce churn, mitigate risk, and ensure we are multi-threaded within customer accounts.
- Effective Collaboration: Work with leaders across the broader GTM organization, Product, and Engineering teams to deliver the voice-of-customer and drive a culture of customer-centricity.
- Product Feedback: Ensure we develop a feedback flywheel, turning customer insights into meaningful product enhancements and service optimizations.
WHAT YOU HAVE
- Leadership Experience: You are a natural leader, with a proven background in leading high performing customer success teams within late-stage or post-IPO Enterprise SaaS organizations, with a specific emphasis on “Strategic”, “Large Enterprise / Enterprise”, and/or top-tier / lighthouse accounts with multi-million dollar spend.
- Strategic Acumen: Expertise in designing and executing customer success strategies that foster adoption, reduce churn, and promote expansion.
- Empathy and Influence: A leadership style characterized by empathy, with a proven track record in team development through hiring, coaching, and fostering talent.
- Outcome-Oriented: Exceptional ability to drive results through owning strategic initiatives, KPI reporting, and adept at navigating complex customer scenarios.
- Communication Mastery: Superior communication skills, capable of effectively engaging and influencing at all organizational levels both internally, and externally.
- Agility: Capacity to excel in a rapidly expanding, dynamic setting and swiftly adjust to evolving requirements.
- Innovation: A genuine passion for technology and innovation, constantly seeking novel solutions to complex challenges.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Задачи:
— Развивать AI Agents, MCP, RAG и Skills
— Работать с Agentic Workflows, где Frontend, Backend, QA, DevOps и аналитика выполняются параллельно несколькими AI-агентами
— Работать с локальными AI-моделями
— Развивать архитектуру, CI/CD и production-ready подходы
— Понимать SDLC: от требований и архитектуры до deployment и поддержки
— Работать с бэком на Java или Go
Цель:
— Сформировать Fullstack AI Loop Engineer, способного пройти полный цикл создания продукта и использовать AI как полноценную часть engineering workflow
Требования:
— Грейд не принципиален: Junior, Middle или Senior
— Опыт в финтехе или банках не обязателен
— Важнее инженерное мышление, интерес к AI и готовность постоянно учиться
Условия:
— Формат работы удалённый
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: London
About the Role
We are seeking a highly accomplished and strategic Account Executive
to join our Enterprise/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).
As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.
What You'll Do
Strategic Revenue Generation:
Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
Expert Pipeline & Forecasting:
Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
Deep Customer & IT Architecture Understanding:
Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
Multi-Engagement Leadership:
Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
Virtual Team Leadership:
Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
Digital Transformation Authority:
Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
Compelling Value Creation:
Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
Advanced Negotiation & Closure:
Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
Trusted Advisor & Coach:
Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
Organizational Impact & Leadership:
Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.
Examples of Desirable Skills, Knowledge, and Experience
8+ years of advanced experience selling complex technology solutions to Digital Native customers (e.g. New Tech) in a B2B enterprise model in Israel
, with a significant track record of consistently exceeding multi-million dollar quota targets.
Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies
, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
Proven ability to deeply understand complex customer IT architectures
and effectively map them to Cloudflare Reference Architectures for successful platform sales.
Demonstrated success leading and influencing virtual cross-functional teams
(e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
Exceptional strategic communication and presentation skills
, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
Advanced negotiation skills
with a track record of closing large, complex, six-figure and multi-million dollar deals.
Expert-level sales acumen:
unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
Authority on digital transformation trends
and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
Strong coaching and mentorship abilities
, with a passion for helping colleagues grow and improve.
Highly self-motivated, entrepreneurial, and resilient
, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
Proficiency in advanced sales and business intelligence platforms
(e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
Bachelor's degree required
, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
Ability to travel
as required to engage with key customers and internal teams.
Language Skills: English & Hebrew
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten's GTM org is in hyper growth. As it grows and matures, the needs of the GTM stack get more sophisticated with scale — and this team exists to stay ahead of those needs.
This role owns a core set of the platforms the field runs on. You'll administer, configure, and continuously improve them, build AI and automation on top of the CRM to keep it clean and current, and run the adoption programs that make sure the field actually uses what we put in front of them. We're an AI-native company scaling fast, and we want to add sophistication without adding drag — you'll be the person deciding how much system is enough.
This isn't a classic Salesforce admin role. You know the ecosystem, but you come at it as a builder and an orchestrator, not a ticket-taker.
Central RevOps is the systems and operations center of excellence for Baseten's GTM org. The stack includes Salesforce, Pylon, Outreach, Sales Navigator, Clay, and a growing set of AI-native GTM tools. The field is scaling fast, and the systems need to mature with it without slowing anyone down.
You'll co-own Salesforce with our other GTM Systems Manager and work alongside a GTM Engineering team who builds internal AI products for GTM productivity — plus partner closely with sales leadership and the field.
RESPONSIBILITIES
- Own adminship, configuration, and enablement for Pylon, Gong, Sales Navigator, Outreach, and Prospect. These platforms are yours end-to-end — configured well, enabled with the field, and continuously improved as needs grow.
- Run adoption, license forecasting, and vendor management for each of those systems. Own the adoption programs that get the field using them, forecast license needs ahead of growth, and manage the vendor relationships and renewals.
- Co-own Salesforce. Partner with our other GTM Systems Manager to keep the CRM configured for how sales actually runs, and act as backup for Deal Operations processes.
- Build AI and automation on top of the CRM. Stand up agents and automations that update and maintain the CRM — keeping data clean, current, and trustworthy without adding manual work.
- Drive adoption, not just deployment. Document what you build, enable the field, and measure success by whether people actually use it.
- Right-size the process. Add just enough structure to scale the company without slowing the field down. Have a point of view on where process helps and where it just gets in the way.
REQUIREMENTS
- 4+ years in GTM systems, RevOps, or sales/business systems — owning platforms and process end-to-end
- Experience building AI and automation on top of a CRM — you've built agents or automations that update and maintain CRM data, not just configured fields
- Hands-on adminship and configuration experience across a multi-tool GTM stack (support ops, engagement, prospecting, and enrichment tools)
- Working knowledge of the Salesforce ecosystem and data model — enough to co-own the CRM — without wanting to be a career admin
- A real appetite for enablement — you care whether the field uses what you build, and you'll run the adoption programs to make sure it does
- Experience owning vendor relationships, renewals, and license planning
- Judgment on process — you can tell structure that helps the field from structure that slows it down, and you right-size accordingly
- Experience in high-growth B2B technology companies, ideally scaling systems as the field grows fast
NICE TO HAVE
- Fluency with AI and automation tooling (Claude, Clay, n8n, or similar) as a builder, not just a user
- Familiarity with a data warehouse and BI environment (Sigma, Hex, BigQuery, Snowflake) on the data layer
- Hands-on experience with Pylon
- Exposure to Deal Operations, CPQ, or quote-to-cash processes as a backup or contributor
- You've inherited a sprawling, redundant stack and made it more intentional without breaking what works
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
seniorUnited States - Remote
seniorМожно работать из любой страны
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