Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Seattle
About the Role
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
Responsibilities
We are looking for a seasoned sales professional to help us build a Public Sector Sales team to help cover the State and Local market for the territory. The ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers.
As an Senior SLED Account Executive, you'll be responsible for developing and executing against a comprehensive account/territory plan as well as driving sales in a defined territory and/or account list to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services.
Manage contract negotiations
Maintain a robust sales pipeline
Develop long-term strategic relationships with key accounts.
Desirable Skills, Knowledge, and Experience
Minimum 5 years of experience selling technical solutions or products to the Public Sector (SLED, Federal Government, Municipalities, etc.)
Experience managing longer, complex sales cycles`
Basic understanding of computer networking and “how the internet works”
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
Strong interpersonal communication (verbal and written) and organizational skills.
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced dynamic environment
Experience selling to SLED customer base
Compensation
Compensation may be adjusted depending on work location.
For Washington based hires: Estimated annual salary of $269,000-$370,000
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco, California
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion sits at a rare intersection: a product people love, a flexible system businesses run on, and a new platform for people and AI to work together. We’re hiring a Product Manager to turn that opportunity into products that feel inevitable. You’ll find consequential customer problems, set a bold but grounded strategy, and build alongside design, engineering, data science, research, and go-to-market partners. This is a high-agency role for someone excited to shape what Notion becomes next—and make powerful new capabilities feel simple, trustworthy, and delightful to millions of customers.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Uncover the customer problems and product opportunities that will define Notion’s next chapter, then turn them into a focused strategy and roadmap.
- Take ambitious ideas from first principles to launch, building closely with design and engineering to create experiences that feel simple, useful, and distinctly Notion.
- Make the hard calls—balancing customer impact, business opportunity, technical complexity, speed, and long-term product quality.
- Shape how AI changes both the product and the way we build, using it to improve research, decisions, experimentation, and execution.
- Raise the bar for product thinking across the team by creating clarity, accelerating learning, and establishing principles and success measures that endure.
SKILLS YOU'LL NEED TO BRING:
- Demonstrated ability to identify meaningful customer problems and turn them into products that are intuitive, useful, and built with a high level of craft.
- Strong product judgment and the ability to make sound tradeoffs among user experience, business impact, technical complexity, quality, and speed.
- A track record of moving ambiguous, cross-functional work from problem definition to shipped outcomes while creating clear ownership and alignment.
- Customer depth: you can learn directly from users across segments and translate differing needs into a coherent strategy rather than a collection of one-off requests.
- Practical AI fluency: you use AI to sharpen research, product thinking, decisions, and execution, and you’re excited to rethink how people and agents work together.
NICE TO HAVES:
- Experience building collaborative, productivity, or AI-powered products used by a broad range of customers.
- Experience operating across both zero-to-one product development and the improvement of products at scale.
- Technical fluency and comfort partnering deeply with engineering on complex product systems.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $238,000 - $250,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
This is a second line leadership role where you will lead frontline managers, build a world class team, and own the regional Mid Market number for North America. You will be responsible for turning strong early traction into a repeatable, high performing got to market engine across legal and professional services.
We are still early. That means you will operate across altitudes, setting strategy, building structure, and staying close to the field on critical deals. You will help define how Harvey shows up in the North American market, shape our sales motion, and ensure we are delivering real value to customers adopting AI in high stakes competitive environments.
We are looking for someone who has led multi team segments, hired and developed high potential sales managers, scaled teams in ambiguity, implemented a rigorous sales playbook, and knows what great looks like in complex SaaS sales.
About the NAMER Mid-Market Segment
Mid Market at Harvey runs an “enter-lite” motion selling to law firms with 15–150 attorneys, including many of the most prestigious speciality and boutique firms in the world. . Reps own the full cycle, prospecting into net-new accounts, converting them, and driving expansion
You'll inherit a team of Mid Market Sales Managers and their AEs based across western NAMER and will be the primary owner of how that motion runs and scales across the region.
WHAT YOU'LL DO
- Hire, lead, coach and develop a team of Mid Market Sales Managers across North America driving accountability for net new logo and expansion ARR targets.
- Own and evolve the NAMER Mid-Market playbook end to end- ICP and segmentation criteria, qualification methodology (e.g., MEDDIC/MEDDPICC), deal stage definitions, discounting and deal desk guardrails, and forecasting cadence, so the motion is repeatable across every manager and AE in the region.
- Implement and maintain a rigorous sales operating cadence, including seller onboarding, enablement, coaching, pipeline generation, and deal execution.
- Drive the regional sales strategy, including territory design, coverage models, and go-to-market execution across the U.S. and Canada.
- Own NAMER mid market forecasting and pipeline health, providing accurate reporting to senior leadership.
- Hire, coach, and retain top managerial talent; build a strong leadership bench across the region.
- Partner with global mid market leadership (EMEA and APAC) to keep the playbook, methodology, and comp/accelerator structure consistent globally while localizing it for NAMER buyer behavior and legal market dynamics.
- Develop executive relationships with Harvey's highest value Mid Market customers across the region.
- Work cross functionally with marketing, solutions engineering, legal, and customer success to ensure a cohesive customer experience across the region.
- Represent NAMER mid market in global planning cycles, headcount discussions, and strategic initiatives.
WHAT YOU HAVE
- 10+ years of B2B tech sales experience, including 4+ years hiring, managing and developing sales managers or senior individual contributors.
- Demonstrated success leading a regional or multi market sales organization in a high-growth, early stage environment.
- Strong track record of selling complex software to enterprise or mid market clients using a consultative, value based methodology.
- Experience building or scaling a sales playbook : segmentation, qualification frameworks (MEDDIC/MEDDPICC or equivalent), territory design, and deal-desk processes, in a fast growing SaaS environment.
- Fluency with pipeline and forecasting rigor: accurate stage by stage forecasting, pipeline coverage ratios, and the discipline to hold managers accountable to them.
- Exceptional communication and executive presence, able to influence both frontline teams and senior stakeholders internally and within our key customers
- Genuine passion for Harvey's mission and a strong interest in how AI is transforming knowledge work and the legal profession.
COMPENSATION
$425,000 USD OTE 50/50
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-BL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11543 Construction Project Management & Administrative Virtual Assistant
Independent Contractor – CPT-11543 Construction Project Management & Administrative Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An owner's representative and project-management consultant is seeking a part-time VA to provide project-specific administrative support across active design and construction projects.
This is not a traditional general administrative position. The VA will attend project meetings, prepare minutes and agendas, track follow-ups and action items, maintain project information, assist with financial data entry, and support proposals and other project documentation.
The client's work spans corporate interiors, ground-up development, and other private-sector design and construction projects. The ideal candidate should therefore have enough construction or design knowledge to understand project discussions while remaining comfortable performing detailed administrative work.
Civil engineering, architecture, construction management, or related education is strongly preferred.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Project & Meeting Support
Attend assigned client and project meetings
Prepare accurate meeting minutes and agendas
Capture decisions, responsibilities, deadlines, and action items
Follow up with project participants on outstanding items
Maintain project trackers and supporting documentation
Help ensure action items continue moving between meetings
Provide organized updates on outstanding project matters
Follow up with stakeholders on outstanding information and upcoming deadlines.
Flag at-risk action items and escalate potential delays.
Construction Project Administration
Support administrative workflows across active design and construction projects
Enter and maintain project financial information in spreadsheets
Organize project files, reports, and supporting documentation
Assist with project-specific data tracking and reporting
Coordinate routine follow-up with consultants, contractors, vendors, and other stakeholders
Maintain confidentiality and follow applicable project NDA requirements
Update existing project schedules using Microsoft Project or a similar platform.
Check contractor proposals and invoices against project records and update cost-tracking spreadsheets.
Proposal & Business Support
Assist with preparing and formatting client proposals
Organize information and supporting materials for new project pursuits
Assist with marketing and presentation materials as needed
Support additional proposal, documentation, and project-administration tasks as the role develops
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Construction, architecture, engineering, design, or project-management exposure strongly preferred
Project administration or coordination experience preferred
Meeting-minutes and professional documentation experience strongly preferred
Strong written and spoken English required
Spreadsheet and data-entry experience required
Strong follow-up and organizational skills required
Proposal preparation or marketing-material experience is a plus
Civil engineering, architecture, construction management, or related education is strongly preferred
Willingness to sign client based NDAs required
Advanced technical construction expertise is not required; client training will be provided
IDEAL CANDIDATE PROFILE
Highly organized and detail-oriented
Excellent spoken and written English
Comfortable participating in professional client meetings
Familiar with construction, design, architecture, or project-management terminology
Strong meeting-minutes and documentation skills
Proactive and dependable with follow-up
Confident communicator who will ask questions, flag issues, and speak up when something is wrong
Comfortable learning and taking on greater responsibility as the client's business grows
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Microsoft Excel / Google Sheets
Microsoft Office / Google Workspace
Video Conferencing Platforms
Document & Presentation Tools
Project Management Platforms – Experience a Plus
Work Schedule
Contracted Hours per Week: 10 Hours
(Hours expected to increase as projects and workload grow)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible, based on Client Meetings / Project Needs- EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: Flexible, based on Client Meetings / Project Needs- EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Excellent Spoken and Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: New York, New York, United States
About the Role
iCapital is seeking an Assistant Vice President or Vice President Product Manager to join the Pre-Investment Product organization. This highly visible role will help shape the experiences and platform capabilities that enable the discovery, evaluation, research, and access of alternative investment opportunities. Operating at the intersection of Product, Engineering, Data, Operations, and Client Solutions, this individual will contribute to intuitive marketplace experiences and scalable solutions that support informed investment decisions. This role offers the opportunity to influence the continued evolution of the pre-investment experience while supporting future growth, product innovation, and platform expansion.
Responsibilities
Own the vision, strategy, roadmap, and execution for product discovery, research, diligence, and access capabilities across the iCapital platform.
Partner with internal stakeholders and external clients to identify business challenges and develop innovative solutions that improve the pre-investment experience and client satisfaction.
Lead large-scale cross-functional initiatives involving multiple teams, systems, and business processes while balancing tactical delivery with long-term platform strategy.
Manage the end-to-end product lifecycle from discovery through launch and continuous improvement, including prioritization, requirements definition, testing, rollout planning, adoption monitoring, and iterative enhancement.
Translate complex business workflows into intuitive user experiences by defining business requirements, user stories, process flows, acceptance criteria, business rules, and success metrics.
Partner with Engineering and Architecture teams to build scalable services that improve search, browsing, filtering, discovery, comparison, personalization, fund visibility, and product accessibility across the platform.
Develop a deep understanding of investment product data, user personas, and user journeys to enhance research and diligence experiences and support informed investment decisions.
Utilize qualitative and quantitative insights to improve user engagement, platform adoption, operational efficiency, and self-service capabilities for internal and external users.
Identify opportunities to leverage artificial intelligence, automation, and workflow optimization to simplify operational complexity and enhance product research, discovery, and investment decision support.
Communicate priorities, progress, risks, dependencies, and strategic decisions effectively to stakeholders and senior leadership.
Investigate production issues, identify root causes, and drive tactical resolutions and long-term improvements that create scalable foundations for future platform growth and innovation.
Qualifications
6–10+ years of product management experience within fintech, wealth management, asset management, investment technology, enterprise software, SaaS platforms, or related industries
Proven experience owning and scaling complex products from strategy and discovery through execution, launch, adoption, and continuous improvement
Demonstrated ability to independently lead large-scale, cross-functional initiatives
Experience building marketplace, search, discovery, recommendation, workflow, research, or data-driven products
Strong understanding of access management, entitlement frameworks, visibility rules, permissions, configuration-driven systems, or administrative platforms, including the development of scalable and transparent access capabilities
Able to model complex business domains and translate business concepts into logical entities, relationships, workflows, business rules, and scalable platform capabilities
Experience creating or reviewing domain models, process flows, user journeys, workflow diagrams, system interactions, and business architecture artifacts
Knowledge of technical tradeoffs and proven ability to contribute meaningfully to discussions involving APIs, integrations, platform architecture, scalability, data models, and system design
SQL proficiency and comfort working directly with data to investigate issues, validate assumptions, measure outcomes, and inform product decisions
Strong analytical and problem-solving skills with the ability to navigate ambiguity and make informed decisions
Exceptional communication, organization, and stakeholder management skills, including experience working directly with executive leadership, clients, business partners, and engineering teams
Familiar with alternative investments, advisor platforms, broker-dealer ecosystems, RIAs, wealth management workflows, or investment product distribution is strongly preferred
Experience with modern product, technical, and collaboration tools, including Jira, Confluence, Figma, analytics platforms, API development tools, AI productivity tools, and data visualization solutions
Benefits
This position may be filled at either the Assistant Vice President or Vice President level, depending on the selected candidate’s experience and qualifications.
The base salary range for the AVP role is $
120,000 to $150,000 and the range for the VP role is $150,000 to $185,000.
iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Dublin
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the role
We’re looking for a Director of Operations to lead the operational function supporting our growing global business.
This is a senior, hands-on leadership role responsible for building the processes, systems and operating infrastructure needed to deliver a seamless customer experience at scale. You’ll sit at the intersection of Product, Engineering, ICT & Security, Compliance, Support and the wider business, ensuring our day-to-day operations are efficient, resilient and ready to support continued growth.
The role combines Group-wide operational leadership with specific regulatory responsibilities within our Irish regulated entity, Push Virtual Assets Ireland Ltd. The successful candidate will be expected to obtain approval from the Central Bank of Ireland to perform the Pre-Approval Controlled Function of Chief Operating Officer (PCF-42) and undertake responsibilities associated with Controlled Function CF-8 (Complaints Adjudication).
You’ll be responsible for ensuring that our regulated operations meet applicable regulatory requirements, while developing proportionate and scalable operational frameworks for the wider business. This requires someone who understands how to balance operational efficiency, customer experience and innovation with the governance, accountability and controls expected of a regulated financial services business.
Given the nature of our products, you’ll help ensure we maintain a high bar for operational excellence while meeting the requirements expected of a regulated financial services business.
How you can make an impact:
Develop and scale the operational strategy, structure and processes required to support a growing global business and customer base without compromising quality, controls or customer experience
Assume responsibility for the operational management of Push Virtual Assets Ireland Ltd in the capacity of PCF-42, ensuring effective oversight of its day-to-day operations, operational risks, controls and regulatory obligations.
Identify bottlenecks, inefficiencies and operational risks, implementing processes and systems that improve reliability, speed and quality of execution
Ensure we deliver a consistently high-quality customer experience across key operational touchpoints, from onboarding through to ongoing support and issue resolution
Own the Group’s complaints management framework, ensuring complaints are appropriately identified, investigated, escalated and resolved, with specific responsibility for complaints adjudication within the Irish regulated entity in accordance with applicable regulatory requirements.
Identify opportunities to use tooling, automation and AI to reduce manual processes, improve efficiency and create better experiences for both customers and internal teams
Define and monitor operational KPIs, identifying trends, risks and opportunities and translating data into clear actions and priorities
Bring operational and customer insights into product development, helping identify friction points, improve customer journeys and ensure operational readiness for new products and launches
Own relationships and performance across relevant operational vendors and service providers, ensuring they meet our standards for quality, reliability and customer
Partner closely with Compliance and Legal to ensure operational processes and customer outcomes meet applicable regulatory requirements
Work with ICT & Security to oversee operational resilience, incident management and business continuity arrangements, working closely with relevant teams to ensure operational risks and incidents are appropriately identified, managed, escalated and remediated.
Hire, coach and develop a high-performing Operations organisation with a strong culture of ownership, accountability and continuous improvement.
Provide operational reporting and management information to executive leadership and relevant Boards, ensuring appropriate visibility of operational performance, customer outcomes, incidents, complaints and material risks.
Let’s connect if you have:
You have 8+ years of experience in Operations, Customer Operations, Business Operations or a related function, with meaningful experience in a senior leadership role
You’ve built or scaled operations within a high-growth consumer technology, fintech or financial services business
You have experience operating across regulated and unregulated business activities, with an understanding of how operational requirements, governance and controls differ depending on the nature of the business
You have experience delivering customer experiences at scale, with a strong understanding of how operations, technology and support come together across the customer journey
You have a track record of designing processes and operating models that can scale with significant customer and transaction growth
You understand how to use technology, automation and AI to improve operational efficiency and reduce unnecessary manual work
You’re highly data-driven and comfortable establishing KPIs, analysing performance and using data to prioritise improvements
You have experience working closely with Product, Engineering, Compliance and other cross-functional teams
You have a strong understanding of the operational and governance requirements applicable to regulated financial services businesses, including customer complaints, operational risk management and regulatory accountability.
You have experience being a PCF-42 or a similar regulated position
Experience within crypto or Web3 is strongly preferred, particularly within consumer-facing products, but isn’t essential
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: Chicago, IL; Los Angeles, CA; New York City, NY; San Francisco, CA
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We’re looking for a Technical Solutions Manager to help advertisers and partners succeed with Reddit Ads in the United States. This individual contributor role brings strong hands-on troubleshooting skills and expertise in mobile app advertising, including app install campaigns and mobile measurement partners (MMPs). You’ll work with advertisers, agencies, partners, Sales, Product, Engineering, and other go-to-market teams to resolve technical issues, explain measurement outcomes, and turn customer feedback into useful product and process improvements.
This role is expected to work from the office 1–2 days per week.
Responsibilities:
Troubleshoot app install campaigns, including app and event setup, SDK and MMP integrations, attribution configuration, postbacks, SKAdNetwork (SKAN) workflows, and discrepancies between Reddit Ads and MMP reporting
Investigate and resolve advertiser and partner issues across campaign setup, targeting, delivery, pacing, reporting, measurement, account access, funding, APIs, integrations, and third-party reporting
Own technical issues from intake through resolution: assess customer and business impact, identify likely causes, coordinate with the right teams, and keep stakeholders informed
Support feature testing and share clear findings and actionable feedback with Product and Engineering
Advise advertisers and internal partners on implementation, measurement, and platform usage, translating business goals into practical technical recommendations
Document repeatable troubleshooting steps and contribute to runbooks, customer guidance, enablement, and process improvements that reduce recurring issues
Participate in a team on-call rotation for urgent technical issues
Qualifications:
5+ years of experience in technical solutions, solutions engineering, ad technology, digital advertising, measurement, integrations, or a related customer-facing technical role
Hands-on experience with mobile app install advertising and mobile measurement partners (MMPs), including investigating SDK or event configuration, attribution flows, postbacks, and campaign measurement discrepancies
Working knowledge of SKAN and mobile app attribution concepts, and the ability to explain measurement limitations and results to technical and non-technical audiences.
Strong understanding of digital advertising workflows, including campaign setup, targeting, delivery, pacing, reporting, attribution, and measurement.
Experience with REST APIs and technical integrations, including reading API documentation, testing endpoints, examining request and response payloads, and troubleshooting authentication or permissions.
Ability to use logs, data analysis, developer tools, and reproducible test cases to investigate issues and recommend solutions.
Clear written and verbal communication skills, including the ability to explain technical findings and next steps to different audiences
Strong experience building effective working relationships with customers and cross-functional partners
BA/BS Degree
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$132,600
—
$185,600 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: New York, New York, United States
About the Role
iCapital is seeking a Vice President Product Manager to join the Pre-Investments Product organization. This highly visible role will help shape the platforms and capabilities that support investment products across the firm, with a focus on improving efficiency, increasing transparency, and enabling business growth. Operating at the intersection of product, operations, data, and technology, this role will play an important part in advancing the Pre-Investments product ecosystem and creating structure across complex business needs. The position offers the opportunity to influence meaningful business outcomes through technology while contributing to the continued evolution and scale of the platform.
Responsibilities
Own the vision, strategy, roadmap, and execution for product domains supporting the onboarding, maintenance, and lifecycle management of alternative investment products.
Partner with internal stakeholders and external clients to identify business challenges, uncover opportunities, and deliver scalable solutions that create measurable value.
Lead complex cross-functional initiatives spanning multiple teams, systems, and business processes, balancing near-term priorities with long-term platform strategy.
Manage the end-to-end product lifecycle from discovery through launch and iteration, including prioritization, requirements definition, testing, rollout planning, adoption monitoring, and continuous improvement.
Translate complex workflows, operational processes, and reference data requirements into intuitive user experiences and scalable, maintainable product solutions.
Define clear business and product requirements through business cases, process flows, data models, user stories, acceptance criteria, and success metrics.
Partner with Engineering, Architecture, and Data teams to define scalable domain models, data structures, integrations, and platform capabilities that support long-term business growth.
Develop a deep understanding of business entities, relationships, workflows, and data dependencies while driving alignment on data ownership, authoritative sources, system boundaries, and information governance across interconnected platforms.
Identify opportunities to leverage automation, artificial intelligence, and workflow optimization to improve productivity, data quality, operational efficiency, and user experience.
Communicate priorities, progress, risks, dependencies, and tradeoffs to stakeholders and leadership while coordinating closely with the UX, Operations, Legal, Compliance, and other Product teams.
Investigate production issues, identify root causes, and drive tactical and strategic improvements while fostering ownership, accountability, collaboration, and continuous learning.
Qualifications
10–15 years of product management experience within fintech, wealth management, asset management, enterprise software, workflow platforms, data platforms, or related industries
Proven experience owning complex products or platforms from strategy and discovery through execution, adoption, and continuous improvement
Demonstrated ability to independently lead large-scale, cross-functional initiatives involving multiple stakeholders, systems, dependencies, and competing priorities
Experience with enterprise data platforms, master data management, reference data, metadata, or other data-intensive systems
Demonstrated ability to model complex business domains and translate business concepts into logical entities, relationships, attributes, hierarchies, and workflows
Experience creating or reviewing entity relationship diagrams, domain models, process models, workflow diagrams, data flows, and system interaction diagrams
Able to understand technical tradeoffs and contribute meaningfully to discussions involving data models, APIs, integrations, platform architecture, scalability, and system design
SQL proficiency and comfort working directly with data to investigate issues, validate assumptions, and support product decisions
Strong analytical and problem-solving skills, with the ability to simplify complex challenges, navigate ambiguity, and make informed decisions with imperfect information
Strong command of product management practices, including discovery, roadmap development, prioritization, requirements definition, stakeholder alignment, and agile delivery
Exceptional communication, organization, and stakeholder management skills, including experience working directly with senior leaders, clients, business partners, and engineering teams
Familiar with modern product management, technical, and collaboration tools such as Jira, Confluence, Figma, analytics platforms, API tools, and AI productivity tools
Benefits
The base salary range for this role is $140,000 to $185,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Denver, CO, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview:
Fanatics Betting & Gaming (FBG) is hiring a
Senior
Analyst, Operations Automation
to dig into the customer experience inside our AI agent conversations.
Containment and resolution are the numbers you'll live in, and you'll work them at a level of detail nobody else here has time for: one case type, then one subtype, then the next one. In practice that means picking up a subtype with your manager, reading through a stack of real conversations, and working out what's actually going wrong. Sometimes customers get stuck in the same spot over and over. Sometimes a live agent clears the same contact in two minutes because they can check something the AI can't reach yet. Sometimes the AI is doing roughly the right thing badly: the tone is off, the knowledge article behind it is thin, or the prompt is pushing it down the wrong path.
Finding the problem is half the job. The other half is making the case for the fix — what it's costing us now, what the fix is worth, and a story clear enough that a Product partner can act on it. You'll build that case and bring it into intake alongside your manager. We would rather hire someone solid at both halves than someone brilliant at one.
This is a role where you learn the craft of AI customer experience with real ownership of the analysis from day one. You'll sit on the team that owns FBG's AI customer experience and work with Data, Quality, Product, and CX week to week.
Responsibilities:
Maintain and report the key metrics for our customer-facing AI agent — containment, resolution, deflection, escalation rate, repeat contact, and customer satisfaction at a case and subtype level.
Be part of the team that stands up measurement for each new AI surface as it launches, so no surface goes live without a definition of success and the instrumentation to track it.
Build and maintain the BI views and dashboards your team and Product partners use to read AI performance, and keep them accurate as products, policies, and promotions change.
Write the data requirements — event definitions, tagging, table structures, and data quality checks — the metrics depend on, and partner with Data to get them built.
Flag it early when a number stops being trustworthy. Knowing when your own data is wrong matters as much as reporting it.
Find where customers get stuck
Run deep dives at the case type and subtype level to find the stall points inside the AI interaction — where customers rephrase the same question, loop, go silent, abandon, or ask for a human, and what preceded it.
Quantify each stall point so it can be ranked: how often it happens, which subtypes and markets it concentrates in, and what it costs in escalations, repeat contacts, and resolution loss.
Pull together signals from more than one place — conversation data, interaction quality scores, customer and associate feedback, behavioral data, and operational metrics — into one view of what's actually driving the number.
Distinguish issues worth fixing from noise, and be candid about which is which.
Compare the AI to how live agents handle it
Compare how live agents resolve a contact type to how the AI agent handles the same contacts, and identify what agents are doing that the AI cannot do yet — the lookups they run, the tools they touch, the actions they take.
Write up each gap as a clear, specific finding: what the AI would need to close it, and the containment or resolution upside if it did.
Pay attention to the escalation boundary. Where the AI hands off, look at whether it had to.
Point to the right fix
Sort root causes well enough to route them to the right owner and the right lever — grounding and knowledge content, prompt and instruction design, tone, tool access, handoff timing, or underlying policy ambiguity.
Where the AI is already doing the right thing badly, describe the change specifically: what the grounding should say, where the tone misses, which instruction is producing the wrong behavior.
Work with content, grounding, and engineering partners to get your finding specified tightly enough to be built and tested.
Run recurring performance reviews on the case types you own, and keep a ranked, evidence-backed list of the opportunities in them.
Build the story
Turn a pile of conversations and queries into a clear, evidence-backed narrative — the pattern, the representative examples, the size of the problem, and the specific ask.
Quantify the impact of a proposed fix — contacts avoided, resolution lift, handle time, cost, customer experience — with assumptions you can walk someone through.
Package findings into business cases and recommendations a Product partner can act on without a translation layer, and bring them into intake with your manager.
Follow what you handed off through to delivery, then measure whether it did what you said it would.
Report back on what shipped, what moved, and what didn't, so the next prioritization conversation starts from evidence.
Partner and communicate
Work closely with Data, Product, Quality, and CX, and build the relationships that make your findings land.
Translate your analysis into clear language for technical and non-technical audiences alike.
Write up findings and recommendations clearly, and contribute to the leadership-facing materials your team produces.
Share what you learn. Much of what you find will be new to the people around you, and writing it down so the team can use it is part of the work.
Required Qualifications:
2+ years in business analytics, data analysis, business operations, customer experience analytics, or a closely related role.
Strong SQL. You can independently pull, join, and validate data across large datasets without waiting on someone else to write the query.
Experience owning the recurring reporting and analysis behind a metric, and being accountable for the quality of it.
Experience building BI views and dashboards (Tableau, Looker, Power BI, Sigma, or similar) that other people actually use to make decisions.
Ability to move from "the number moved" to "here's the specific root cause, here's roughly what it's worth, and here's what I'd fix." Diagnostic instinct matters more here than modeling sophistication.
Comfort working directly in unstructured conversation data — reading transcripts at volume, spotting the pattern, and then proving it quantitatively rather than stopping at anecdote.
Experience writing up findings and recommendations for partners who don't report to you, and seeing some of them acted on.
Conceptual understanding of how LLM-powered systems behave — prompting, retrieval-augmented generation (RAG), knowledge grounding, and evaluation — enough to tell a grounding problem from a prompt problem from a tool gap.
Clear written and verbal communication. You can write a one-pager someone reads once and understands.
High intellectual curiosity and an AI-first approach to your own work.
Preferred Experience:
Experience analyzing conversational data from chatbots, voice systems, or agent-assist tools in production.
Comfort with Snowflake, Databricks, or a comparable cloud data platform, and with dbt or similar transformation tooling.
Python or R for analysis beyond what SQL handles cleanly.
Background in customer experience, contact center, or support operations analytics — particularly anything that involved understanding how human agents actually resolve contacts.
Hands-on experience writing or editing knowledge content, groundings, or prompts for an AI system.
Experience in sports betting, gaming, fintech, payments, or another high-growth, regulated consumer industry.
Experience partnering with ML or Data Science teams on evaluation frameworks, A/B testing, or experiment design.
Familiarity with knowledge base architecture and how content quality drives AI answer quality.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$86,000
—
$115,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Stockholm
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We are looking for strong engineers with experience and interest in designing, building, and maintaining the novel, high-performance systems that make up our serverless platform.
Specifically, you’ll be working on the distributed object storage system that underpins every container image, volume, and checkpoint on Modal: hundreds of petabytes of data, replicated across multiple cloud object stores and a CDN, cached on local NVMe across a large fleet of workers in many datacenters, and shared peer-to-peer within each datacenter.
You’ll make cold starts feel local when the data is hundreds of milliseconds away, designing the caching, preloading, and peer-to-peer layers that hide object-store latency and keep public ingress off saturated uplinks. You’ll own durability and cost at petabyte scale, from streaming and batch replication between origins to garbage collection over billions of objects. You’ll work across the stack, from local disk and page cache to distributed blob storage and garbage collection, and you’ll help shape what storage becomes next as we push storage closer to workloads.
WHAT YOU’LL WORK ON:
- Build P2P sharing of data across workers within a single datacenter to dramatically reduce ingress
- Replicate data across multiple blob storage providers
- Automate garbage collection across hundreds of petabytes of data
- Deploy colocated storage clusters to datacenters to accelerate high-throughput customer workloads
YOU MAY BE A FIT IF:
- You have 5+ years of experience writing high-quality production code
- You’ve built high-performance distributed storage or caching systems at a large scale (the more challenges you’ve worked through, the better)
- You have strong cloud skills, including deep familiarity with object storage (S3 or similar), CDNs, and their consistency, throughput, and cost characteristics
- You have strong knowledge of low-level operating system foundations (Linux kernel, file systems, page cache, containers, etc.)
- You’re willing to step into the thick of it with our on-call rotation and respond to production incidents
NICE-TO-HAVE:
- Experience with replication, content addressing, and consistency models in multi-region or multi-cloud systems
- Experience operating storage systems at scale (petabyte-scale datasets, high-throughput read/write paths, large-scale garbage collection or data migration)
- Experience with data engineering at petabyte scale
- Prior experience with Rust
Location: Canada
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Customer Experience:
The Customer Experience Team at Nebius AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions. Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.
The role
We are seeking a highly skilled and customer-focused professional to join our team as a
Solutions Architect
specializing in
Cloud infrastructure and MLOps
. As a Cloud Solutions Architect, you will play a pivotal role in designing and implementing cutting-edge solutions for our clients, leveraging cloud technologies for ML/AI teams and becoming a trusted technical advisor for building their pipelines.
You’re welcome to work remotely from
Canada.
Your responsibilities will include:
Act as a trusted advisor to our clients, providing technical expertise and guidance throughout the engagement. Conduct PoC, workshops, presentations, and training sessions to educate clients on GPU cloud technologies and best practices.
Collaborate with clients to understand their business requirements and develop solution architecture that align with their needs: design and document Infrastructure as code solutions, documentation and technical how-tos in collaboration with support engineers and technical writers.
Help customers to optimize pipeline performance and scalability to ensure efficient utilization of cloud resources and services powered by Nebius AI.
Act as a single point of expertise of customer scenarios for product, technical support, marketing teams.
Assist to Marketing department efforts during events (Hackathons, conferences, workshops, webinars, etc.)
We expect you to have:
Bachelor's degree or foreign equivalent in a related field, or an equivalent combination of education and relevant experience
5+ years of customer-facing technical pre-sales experience, with pre-sales as a primary responsibility, and demonstrate ownership of technical discovery, solution architecture, customer presentations, and proof-of-concept delivery for cloud infrastructure or AI platforms, translating customer requirements into solutions and guiding technical buying decisions.
5+ years of experience utilizing Infrastructure as Code (IaC) to automate the deployment, configuration, and management of scalable cloud infrastructure
and network architectures.
5+ years of Kubernetes experience designing, provisioning, and operating clusters, including node management, networking (CNI), storage (CSI), scheduling, scaling, and troubleshooting beyond managed-service abstractions.
5 years of experience developing Python-based solutions for cloud infrastructure automation, systems integration,
and technical problem-solving.
It will be an added bonus if you have:
3+ years of experience with GPU computing for machine learning and artificial intelligence workloads as training and inference.
Hands-on experience with HPC/ML orchestration frameworks (e.g. Slurm, Kubeflow)
Hands-on experience with deep learning frameworks (e.g. TensorFlow, PyTorch)
Solid understanding of cloud ML tools landscape from industry leaders (NVIDIA, AWS, Azure, Google)
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
On Target Earnings Range
$235k - $300k CAD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote - United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Customer experience:
Customer experience at Nebius AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions. Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.
The role
We are seeking a highly skilled and customer-focused professional to join our team as a
Solutions Architect
specializing in
Cloud infrastructure and MLOps
. As a Cloud Solutions Architect, you will play a pivotal role in designing and implementing cutting-edge solutions for our clients, leveraging cloud technologies for ML/AI teams and becoming a trusted technical advisor for building their pipelines.
You’re welcome to work remotely from the
United States.
Your responsibilities will include:
Act as a trusted advisor to our clients, providing technical expertise and guidance throughout the engagement. Conduct PoC, workshops, presentations, and training sessions to educate clients on GPU cloud technologies and best practices.
Collaborate with clients to understand their business requirements and develop solution architecture that align with their needs: design and document Infrastructure as code solutions, documentation and technical how-tos in collaboration with support engineers and technical writers.
Help customers to optimize pipeline performance and scalability to ensure efficient utilization of cloud resources and services powered by Nebius AI.
Act as a single point of expertise of customer scenarios for product, technical support, marketing teams.
Assist to Marketing department efforts during events (Hackathons, conferences, workshops, webinars, etc.)
We expect you to have:
Bachelor's degree or foreign equivalent in a related field, or an equivalent combination of education and relevant experience
5+ years of customer-facing technical pre-sales experience, with pre-sales as a primary responsibility, and demonstrate ownership of technical discovery, solution architecture, customer presentations, and proof-of-concept delivery for cloud infrastructure or AI platforms, translating customer requirements into solutions and guiding technical buying decisions.
5+ years of experience utilizing Infrastructure as Code (IaC) to automate the deployment, configuration, and management of scalable cloud infrastructure
and network architectures.
5+ years of Kubernetes experience designing, provisioning, and operating clusters, including node management, networking (CNI), storage (CSI), scheduling, scaling, and troubleshooting beyond managed-service abstractions.
5 years of experience developing Python-based solutions for cloud infrastructure automation, systems integration,
and technical problem-solving.
It will be an added bonus if you have:
3+ years of experience with GPU computing for machine learning and artificial intelligence workloads as training and inference.
Hands-on experience with HPC/ML orchestration frameworks (e.g. Slurm, Kubeflow)
Hands-on experience with deep learning frameworks (e.g. TensorFlow, PyTorch)
Solid understanding of cloud ML tools landscape from industry leaders (NVIDIA, AWS, Azure, Google)
Key Employee Benefits:
#LI-SM2
Health Insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) Plan:
Up to 4% company match with immediate vesting.
Parental Leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote Work Reimbursement:
Up to $85/month for mobile and internet.
Disability & Life Insurance:
Company-paid short-term, long-term, and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
On Target Earnings Range
$250,000
—
$320,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Solution Marketing Lead — Financial Services
Location:
Remote (US). Preferred locations NYC, San Francisco Bay Area
Why work at Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.
Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, APJ and Israel.
The role
The
Solution Marketing Lead for Financial Services and Capital Markets
will report to the VP of Marketing. You will lead our go-to-market strategy, messaging, and solution storytelling across the rapidly evolving world of AI, with a strong focus on helping financial institutions accelerate AI innovation on the Nebius AI cloud.
This is a senior individual contributor role critical to shaping how Nebius is positioned at the intersection of AI cloud and modern financial-services workloads. You will develop solution narratives across quantitative research, financial model training and fine-tuning, risk and portfolio modeling, research copilots, fraud and financial-crime detection, trade surveillance, document intelligence, and agentic AI workflows.
You will drive awareness, adoption, and category leadership by translating Nebius’s technical capabilities into clear, differentiated solution stories and customer proof points. Working closely with product management, sales, enablement, alliances including NVIDIA and the broader financial-services technology ecosystem and the marketing organization.
This role is ideal for someone who deeply understands financial services, particularly capital markets. In addition, can operate strategically and execute quickly while building from 0→1.
Responsibilities
Define positioning and value propositions for financial services workloads on the Nebius AI Cloud and Token Factory.
Build solution narratives across quantitative research, model training and fine-tuning, risk and portfolio modeling, market-data analysis, research copilots, fraud detection, trade surveillance, and agentic AI.
Create messaging frameworks, pitch decks, competitive battlecards, objection-handling guidance, and sales tools that accelerate seller velocity.
Develop high-impact assets, including solution briefs, field playbooks, executive presentations, webinars, demo narratives, and thought leadership.
Enable sales teams and partners to confidently position Nebius with financial-services executives, AI leaders, quantitative teams, and technical buyers.
Partner with a downstream marketing team to develop industry campaigns, account-focused programs, and event activations.
Lead joint solution marketing initiatives with NVIDIA, ISVs, and the broader financial-services technology ecosystem.
Support customer storytelling, PR, Analyst Relations, and industry-influencer programs to build market credibility and customer proof.
Partner closely with product, sales, alliances, customer success, and marketing to bring market requirements into the roadmap and drive measurable business impact.
Qualifications
12–15 years in solution, product, or industry marketing, or technical GTM.
Deep financial services expertise, particularly capital markets; experience in investment banking, asset management, hedge funds, quantitative finance, or capital markets technology preferred.
Strong understanding of AI infrastructure and workflows, including training, fine-tuning, inference, agents, data pipelines, distributed computing, and GPU workloads.
Exceptional ability to translate complex technology into compelling industry narratives, customer value, and business outcomes.
Proven success building industry GTM strategies, enabling enterprise sales, and influencing senior cross-functional stakeholders.
Comfortable building new programs, messaging, and market positions in a fast-moving, high-growth environment.
Familiarity with major cloud/AI platforms and the NVIDIA, and capital-markets technology ecosystem.
Bachelor’s degree required; MBA, master’s degree, or another advanced degree preferred.
Key employee benefits in the US:
#LI-JT1
Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan: Up to 4% company match with immediate vesting.
Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement: Up to $85/month for mobile and internet.
Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.
Compensation
We offer competitive salaries, plus bonus, and equity based on your experience. Title and compensation will be determined based on the candidate’s experience and qualifications.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$177,000
—
$222,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Canada, Vancouver, BC
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
As a Warehouse Operative Specialist, you will take hands-on ownership of day-to-day warehouse and inventory operations at our Vancouver site.
You will be responsible for receiving, storage, inventory accuracy, cycle counting, material movement, and kitting, ensuring components are available and ready to support fast-moving prototype robot builds.
As a key warehouse specialist in Vancouver, you will have the opportunity to establish and continuously improve site warehouse processes, working closely with Supply Chain, Procurement, Engineering, Production, and our global Warehouse, Inventory, Logistics & Planning (WILP) team.
This role is ideal for someone who is hands-on, organized, self-directed, and comfortable taking ownership in a fast-paced hardware environment.
WHAT MAKES THIS ROLE EXCITING
- Take ownership of warehouse and inventory operations for Humanoid's growing Vancouver robotics site
- Directly support the development and build of next-generation humanoid robots
- Help establish and improve warehouse, inventory, and material-flow processes
- Work closely with Engineering, Production, Procurement, Supply Chain, and global operations teams
- Operate in an environment where inventory accuracy and material availability directly impact robot builds
WHAT YOU'LL DO
- Own day-to-day receiving, storage, inventory control, cycle counting, kitting, and material movement for the Vancouver site
- Establish and maintain an organized stores area, location structure, labelling system, and material flow
- Receive incoming deliveries, verify materials against purchase orders, inspect for damage, shortages, or non-conformance, and accurately record receipts
- Maintain accurate, real-time inventory records in JIRA and inventory tracking systems
- Handle ESD-sensitive, high-value, serialized, and lot-controlled components, maintaining appropriate traceability
- Run regular cycle counts, investigate discrepancies, identify root causes, and maintain inventory accuracy
- Monitor inventory levels and help maintain appropriate minimum, maximum, and safety-stock levels for critical and high-usage materials
- Pick, stage, and deliver complete kits against BOMs and build schedules for prototype robot builds
- Work closely with Engineering, Production, Procurement, and Planning to identify material shortages and build risks early
- Manage material issues, unused material returns, transfers, scrap, quarantined stock, and supplier returns with accurate traceability
- Prepare outbound shipments and inter-site transfers between Vancouver, London, and Boston, supporting accurate shipping and customs documentation
- Track critical inbound and outbound shipments and escalate delays before they impact builds
- Maintain a clean, safe, and organized warehouse environment, applying 5S principles and applicable health and safety requirements
- Support asset tracking for tools, fixtures, and equipment held within the stores area
- Use Excel or Google Sheets to maintain inventory reports, count plans, and variance analysis
- Identify and implement practical improvements to receiving, storage, inventory, kitting, and material-flow processes
- Act as a trusted point of contact for warehouse and inventory processes and support colleagues in following established procedures
WHAT WE'RE LOOKING FOR
- 5+ years of hands-on warehouse, stores, inventory control, or material operations experience within a technical industry, such as robotics, electronics, aerospace, automotive, advanced manufacturing, industrial automation, or complex hardware development
- Demonstrated experience supporting engineering, manufacturing, production, or prototype/R&D environments, with a strong understanding of the material-control requirements associated with complex technical products
- Experience supporting prototype builds, engineering builds, NPI, or low-volume/high-complexity production
- Strong experience with inventory control, cycle counting, stock reconciliation, and variance investigation
- Experience with kitting and issuing materials to engineering or production against BOMs and build schedules
- Ability to confidently work with BOMs, part numbers, technical documentation, and engineering drawings
- Experience handling technical components and assemblies, including appropriate storage, identification, and traceability practices
- Practical experience with Excel or Google Sheets, including formulas, lookups, pivot tables, and inventory reporting
- Strong understanding of receiving, storage, stock movement, traceability, and inventory accuracy
- Ability to work independently, prioritize competing requirements, and take ownership of day-to-day warehouse operations
- Strong organizational skills with a high level of accuracy and attention to detail
- Clear, proactive communication skills and the ability to collaborate effectively with Engineering, Production, Procurement, and Supply Chain teams
- Ability to adapt and maintain accuracy in a fast-paced technical environment with changing build priorities
BONUS QUALIFICATIONS
- Experience working with 3PL providers, carriers, and import/export documentation
- Familiarity with WHMIS and Transportation of Dangerous Goods (TDG) requirements
- Occupational First Aid (OFA Level 1) certification
- Experience applying Lean or 5S practices
- Supply chain, logistics, warehouse, or inventory certification such as APICS CPIM or equivalent
WORKING CONDITIONS
- On-site role in Vancouver involving regular warehouse activity and material handling.
- Ability to handle items up to 23 kg / 50 lb, with appropriate equipment and reasonable accommodation provided in accordance with applicable law.
- Some schedule flexibility may be required to support critical robot builds and time-sensitive deliveries.
WHAT WE OFFER
- Comprehensive extended health benefits starting on your first day, including fully paid medical and dental, virtual care, employee and family assistance, and worldwide emergency medical support.
- Meaningful time off to rest and recharge: 23 days of annual leave (accrued), 15 days of paid sick leave, and paid company holidays.
- Paid end-of-year shutdown: annual company-wide holiday closure spanning Christmas through New Year’s Day.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
For this role in Vancouver, the expected base salary range is $60,000–$65,000 CAD per year; your placement in that range depends on how your experience maps to our internal leveling.
Требования:
— Опыт коммерческих проектов в киноиндустрии
— Вывод графики на уровень продакшена
— Интеграция AI в живое видео и CG
— Уверенная работа с AI-инструментами
— Сильный prompt engineering
— Композитинг + монтаж
— Опыт работы с Nuke, композе или 3D
— Развитый художественный вкус
Обязанности:
— Работа над коммерческими проектами в студии компьютерной графики
Условия:
— Оплата за каждую задачу/генерацию
— Проектная занятость от 1 до 8 месяцев
— График 5/2, с 11:00 до 20:00
— Локация: метро Динамо, в шаговой доступности
— Рабочее железо: мощные машины и рендер-ферма
— Портфолио с реальными проектами в сопроводительном письме
Location: US - Remote - Illinois, MA - Boston - Office, US - Remote - Massachusetts, US - Remote - North Carolina, US - Remote - New York, US - Remote - Texas , US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
The Senior Manager, Services Architecture & Education leads the Portfolio Architects within the Global Services Portfolio, serving as the strategic link that converts overarching portfolio strategy into technically credible consulting services and end-to-end Education programs. Carrying a dual mandate, this role is accountable for leading an experienced team of technical experts through an evolving operating model while acting as the authoritative technical design voice across the entire Global Services suite.
This position owns service design, Education strategy, offering creation, the On-Demand Training (ODT) and Instructor-Led Training (ILT) curricula, and the Training Subscription model. The Senior Manager builds, standardizes, and scales the creation and maintenance engine necessary to keep all consulting offerings and educational content continually aligned with Tenable’s rapidly evolving product roadmap, feature releases, and version retirements.
Working with minimal supervision as a key member of the Services Portfolio Leadership Team, the Senior Manager sets high-bar technical and instructional standards, balances team capacity across creation, optimization, and lifecycle maintenance, and collaborates seamlessly with cross-functional leadership—including Portfolio Strategy & Innovation, Portfolio Enablement & Creative, Program Management, and PS Product Champions—to drive portfolio adoption and operational excellence.
ORGANIZATION STRUCTURE:
Reports to: Senior Director, Services Portfolio
Direct reports: Portfolio Architects (Associate Services Architects, Services Architects, and Senior Services Architects)
Your Opportunity:
Service Design & Offering Creation
Service Architecture:
Own the architecture, methodology, scope, and outcomes of consulting service offerings, and the technical requirements and validation behind them. Each offering has a named Services Architect who owns its technical design, with the Manager accountable.
Offering Creation:
Direct the creation of net-new offerings and Education against the quarterly roadmap set by Portfolio Strategy & Innovation, and lead improvements to existing services alongside the Portfolio Strategy & Innovation Lead.
Technical Substance:
Make sure the team owns the technical, service, and Education substance of its work, and that the content is accurate before it is handed to Portfolio Enablement & Creative for writing and design.
Standards & Quality:
Set and maintain service design, content, and lab standards and templates, and review the most strategic offerings before release.
Education Strategy & Training Subscription
Education Strategy:
Set the direction for Professional Services Education across on-demand (ODT), instructor-led (ILT), and hybrid delivery.
Curriculum Ownership:
Be accountable for the TRG master curriculum and the ODT and ILT source content, including review on a defined cadence and consistency between delivery formats.
Training Subscription:
Direct the priorities and evolution of the Training Subscription and track its adoption.
Education Authoring:
Ensure Architects author and maintain Education content, including in Articulate, to the standard required for technical accuracy and sound learning design. Work with Portfolio Enablement & Creative, where digital learning production needs specialist support.
Education Governance:
Work with the Education Governance Lead on standards, approvals, versioning, and controls. The Manager owns the Education strategy, and Governance owns the controls.
Portfolio Maintenance & Lifecycle
Maintenance Health:
Be accountable for overall maintenance health across services and Education. Run maintenance as a formal lifecycle (identify, triage, assign, update, validate, publish, communicate, close) carried out by named asset owners, without creating a permanent maintenance team.
Capacity Allocation:
Allocate team capacity between creating, improving, and maintaining content, and report the mix, overdue maintenance, and retirements at the quarterly portfolio review.
Roadmap Alignment:
Work with Product Management and Portfolio Strategy & Innovation to plan updates well ahead of product release, and to decide what to refresh, retire, or replace.
Feedback Loop:
Act on maintenance and improvement items routed from field feedback triage and the PS Product Champions Forum, and close the loop visibly with the field.
Team Leadership & Delivery
People Leadership:
Recruit, onboard, manage, and develop the Portfolio Architects, including performance management and career progression across the Associate, Services Architect, and Senior Services Architect levels.
Change Leadership:
Lead the team through the move to the new operating model, including the transition of long-tenured team members, and set clear expectations for the Architect role.
Capability Building:
Build team capability in service design, Education design, and delivery, and in the use of modern authoring and AI-enabled production approaches.
Delivery Oversight:
Oversee dependencies, costs, and schedules across team projects, assess risks, and take corrective action to ensure on-time, within-budget delivery.
Budget:
Manage the team’s budget and make the case for resources, tooling, and lab environments.
Protecting Creation Time:
Protect focus time for the team, including the Friday focus day, so that deep creation and maintenance work is not displaced by meetings.
Leadership & Cross-Functional Engagement
Portfolio Leadership Team:
Contribute to the weekly Portfolio Management Call, bringing creation, Education, maintenance, capacity, and the decisions required, and to the quarterly portfolio review.
Strategy & Innovation:
Work with the Portfolio Strategy & Innovation Lead on the annual and quarterly roadmap, business cases, and launch readiness, providing technical and Education input.
Enablement & Creative:
Work with the Portfolio Enablement & Creative Manager on briefs, handoffs, and review cycles to ensure creative output includes accurate technical content.
Program Management:
Work with the Portfolio Program Manager on milestones, dependencies, and launch readiness.
PS Product Champions:
Use the PS Product Champions to validate content and to maintain delivery playbooks, worksheets, and guidance, with Architects validating where needed.
Stakeholders:
Interface with leaders in Product, Customer Success, Customer Care, Sales, and Partners, including direct customer and partner engagement where needed.
Escalations:
Act as the senior escalation point for portfolio content issues that the team cannot resolve.
What You'll Need:
Experience
Security Foundations:
10+ years of overall experience in Information Security.
Vulnerability Management & Cybersecurity:
5+ years of experience in vulnerability management and broader cybersecurity operations, preferably with the Tenable product suite.
Services Experience:
7+ years of professional services, consulting, technical support, sales engineering, or technical training experience.
Education & Curriculum:
Proven experience setting Education strategy and designing and delivering technical curricula across on-demand, instructor-led, and hybrid formats, including subscription or learning platform offerings.
People Management:
3+ years of experience leading technical, content, or consulting teams, including line management and leading experienced teams through change.
Delivery Lifecycle:
Exposure to the full offering or product delivery life cycle: requirements analysis, design, testing, and implementation.
Cross-Functional Leadership:
Experience with cross-functional and cross-organisational program management, including gathering customer and stakeholder requirements.
Knowledge and Education
Education:
B.S. or M.S. degree in Computer Science or a related field preferred; equivalent experience considered.
Technical Depth:
In-depth knowledge of Windows and Linux operating systems and of TCP/IP networking, with working knowledge of web application, container, and cloud security (AWS/Azure) and ICS/SCADA systems.
Learning Design & Authoring:
Working knowledge of instructional design frameworks and of authoring tools such as Articulate, sufficient to set standards and review the team’s work.
Business Acumen:
Both business and technical acumen, including budget management and capacity planning.
Certifications:
CISSP, CISM, or PMP preferred.
And Ideally:
Communication:
Strong written and verbal communication skills, including the ability to present to executive, customer, and partner audiences.
Collaboration:
Strong interpersonal skills with the ability to influence and work effectively across teams and at a senior level.
Autonomy:
Strong initiative and the ability to work with minimal supervision, remotely and as part of a geographically distributed team, in an agile environment.
#LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$145,000
—
$193,666.67 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma's Governance, Risk, and Compliance team is the foundation of how we build and maintain trust - with our users, regulators, business partners, and the organizations that rely on Figma every day. We work across the organization and drive programs that ensure the effectiveness of our security protections, identify and manage risk, maintain compliance, and build trust with our customers.
We're looking for a Governance, Risk and Compliance Director to lead this team through its next phase of growth. You'll own Figma's security compliance, risk management, and governance strategy end to end - setting direction for our certification portfolio, building the risk and controls frameworks that scale with our growing business and product suite, and representing GRC to executives, the board, customers, and regulators. This is a hands-on leadership role where you'll manage and grow a team of GRC professionals while staying close to the programs, infrastructure, audits, and cross-functional relationships needed to both protect and enable the business.
If you're a strategist and team builder who is excited to scale Figma's GRC program in a rapidly evolving environment, we'd love to hear from you!
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Set the strategy and roadmap for Figma's GRC program, aligning compliance, risk, and governance priorities with company objectives and the Security leadership team
Own Figma's certification and compliance portfolio, including SOC 2, ISO 27001, FedRAMP, SOX ITGC, and GDPR, and expand coverage as Figma enters new markets and customer segments
Lead and grow a team of compliance, risk, and governance professionals, setting priorities, developing talent, and building a culture of rigor and pragmatism
Build and evolve enterprise risk and controls frameworks — including AI Governance, Risk and Compliance initiatives and control effectiveness monitoring — that scale across technical and business stakeholders
Manage relationships with external auditors, assessors, and regulators, and oversee audit cycles from planning through remediation
Direct the selection and optimization of GRC platforms and tooling, and maintain the lifecycle of security policies, standards, and procedures
Partner with Sales, Legal, and Customer Trust on security questionnaires, customer audits, contracts, and trust-related communications that support the sales lifecycle
Scale enterprise risk reporting and report on program health, risk posture, and audit readiness to executive and board-level audiences
We'd love to hear from you if you have:
10+ years of experience in information security, compliance, or risk management, including at least 4 years leading or managing a GRC, security, or compliance team
Deep, hands-on experience with frameworks such as SOC 2 and ISO 27001, including leading programs through multiple audit cycles
A track record of building GRC programs from the ground up or scaling them through high-growth stages, ideally at a SaaS or platform company, including experience operating in a public company environment with SOX ITGC requirements
Executive presence and exceptional written and verbal communication skills, with demonstrated ability to build cross-functional partnerships across Security, Legal, IT, Sales, and Engineering and translate technical risk into business terms for executives, the board, and customers
Experience implementing compliance programs for emerging products, including AI-enabled products, with a strong understanding of cloud-based technologies and their GRC implications, and a builder's mindset comfortable with ambiguity as the program scales
While it's not required, it's an added plus if you also have:
Supported FedRAMP authorization, SSP development, 3PAO coordination, or continuous monitoring activities
Experience with global privacy and data protection regulations, such as GDPR or NIS2
Security or risk certifications such as CISSP, CISA, CISM, or CRISC
Hands-on experience implementing or administering GRC platforms such as Vanta, Drata, or similar tools
Experience presenting to boards, steering committees, and audit committees
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$235,000
—
$317,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Amsterdam
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products.
This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you.
WHAT YOU’LL DO
- Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through
- Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems
- Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value
- Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption
- Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams
- Negotiate pricing and deal terms and work with legal to redline contracts
- Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience
- Help define and iterate on our sales playbook - your input will help shape our go to market strategies
WHAT YOU'LL BRING
- 5+ years of experience selling complex software to enterprise customers
- A relationship builder that garners trust quickly and approaches sales with empathy and curiosity
- Excellent communication and storytelling skills
- Technical acumen with the ability to establish credibility with technical decision makers.
- You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one
- Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward
- Passionate about generative AI and excited to help customers navigate a rapidly evolving industry
Compensation
- Annual salary range: $225,000-$350,000 OTE USD
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
San Francisco, California
ГибридheadSan Francisco
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
New York, New York, United States
ГибридDublin
Chicago, IL; Los Angeles, CA; New York City, NY; San Francisco, CA
New York, New York, United States
seniorDenver, CO, United States
Stockholm
Canada
УдалённоRemote - United States
leadUnited States
ОфисCanada, Vancouver, BC
seniorUS - Remote - Illinois, MA - Boston - Office, US - Remote - Massachusetts, US - Remote - North Carolina, US - Remote - New York, US - Remote - Texas , US - Headquarters - Maryland - Columbia