Location: New York Office
Workplace: Hybrid
Taktile is building the infrastructure that enables financial institutions to become truly AI-native. As our customer base grows, we're looking for a Director of Forward Deployed Engineering to lead our NORAM FDE organization and scale how we deliver complex AI and decisioning solutions into production.
This is a hands-on leadership role for someone who has led teams of Forward Deployed, Implementation, or Delivery Engineers through complex enterprise deployments. You’ll lead a team of 15-20 FDEs while also acting as a senior technical leader on our most challenging customer engagements. You’ll help define the operating model, tooling, and standards that allow an FDE-led delivery organization to move quickly while consistently delivering production-grade solutions and measurable customer value.
What You'll Do as Director, Forward Deployed Engineering
- As a coach:
- Lead a team of 15-20 FDEs in our NORAM region to ensure signed contracts are delivered in production with solid, measurable business value.
- Own the Quarterly Go-live ARR metric for NORAM region.
- Own team operations e.g. monitor signed contracts backlog, manage implementation pipeline, assign project staffing, monitor team capacity, review project milestones, evaluate and sign off project outcomes, etc.
- Scale our FDE-led delivery motion by working closely with Engineering and Product teams to build and maintain the FDE tooling library and ensure flexibility, reusability, and maintainability in the FDE operating system layer.
- Advocate for your team's priorities with Product and Engineering leaders, securing the resources to unblock and accelerate key implementations.
- Hire and develop FDEs to keep pace with the business.
- As a player:
- Act as principal FDE and solution architect on our most complex deployments, owning enterprise, production-grade design.
- Bring technical expertise and authority to lead problem solving sessions with customers' technical teams and Taktile internal engineering teams.
- Provide sharp signal on product-market fit, product gaps, and enhancements back to Product and Engineering
- Remain genuinely hands-on - platform configuration, AI-agent training and evals- and step into delivery work when a project needs it.
About You
- You, first and foremost, truly believe in the FDE-led AI delivery motion. You want to be part of building and running an industry-best FDE team that implement enterprise production-grade AI solutions highly efficiently and at-scale.
- You have 10+ years of experience as an Implementation Engineer, Forward Deployed Engineer, Solution Engineer or an equivalent position within a B2B SaaS company.
- You've led large, multi-quarter enterprise implementations- seven-figure ARR, staffed by cross-functional teams.
- You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
- You've managed a team (5+ reports) and can grow one.
- You're still sharp in production Python and SQL, and fluent with REST APIs, batch data pipelines, and data-warehouse integrations.
- You're bilingual in tech and business: you go deep with engineers and talk value and trade-offs with executives.
- You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to advocate for customers' successes while maintaining Taktile solution and system principles.
- You can work from our NYC office at least three days per week.
Ideal Qualifications (but not required)
- You have experience in building AI applications within financial services
- You have experience in applying and optimizing statistical and machine learning models to solve business problems.
- You have first hand experience in at least one of our core use cases: business onboarding, business loan underwriting, insurance claim processing, and financial crime / fraud / AML investigation.
- You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).
What We Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Make an impact and meaningfully shape an early-stage company.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile ("we" or "us") is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates' data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile's Applicant Privacy Policy https://taktile.com/legal/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: London
About Us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to diversity, equity and inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
The Role
The Marketing Manager, B2B Lifecycle will own and develop defined areas of the B2B lifecycle strategy across FT Professional and the FT Specialist portfolio, with a primary focus on renewal and customer value growth through cross-sell and upsell.
You will own a portfolio of lifecycle programmes spanning renewal support, retention, cross-sell and upsell, delivering measurable improvements in account growth, renewal rates and customer lifetime value. The role will also flex across earlier lifecycle stages, including trial engagement, onboarding and in-life engagement, where required to support broader commercial priorities.
Working closely with the Head of B2B Lifecycle, you will translate the overall lifecycle strategy into quarterly plans, prioritised initiatives and commercial outcomes. Using customer insight and performance analysis, you will find opportunities, determine where resource should be focused and lead programmes designed to improve renewal outcomes and drive expansion within existing accounts.
You will work closely with collaborators across B2B Marketing, Sales, Data & Analytics and Marketing Automation to ensure lifecycle programmes support wider product, proposition and account strategies while remaining focused on customer outcomes. Marketing Automation will design and build campaigns and journeys from the briefs and strategic requirements you develop.
A core part of the role is ownership of business performance. You will define KPIs, monitor progress against commercial objectives, identify risks and opportunities, and recommend interventions that improve renewal performance, account growth and customer lifetime value.
As part of the Experience and Lifecycle Centre of Excellence, you will also help establish and embed consistent lifecycle frameworks, playbooks and ways of working across FT Professional, FT Specialist and Consumer Lifecycle.
Key responsibilities
Lifecycle strategy and planning
Own lifecycle plans and a portfolio of programmes focused on renewal, retention, cross-sell and upsell, translating the overall B2B lifecycle strategy into quarterly priorities and measurable commercial outcomes.
Identify customer needs, behavioural trends and commercial opportunities, prioritising initiatives that maximise renewal rates, account expansion and customer lifetime value.
Define lifecycle approaches including audience segmentation, personalisation, contact strategy and customer experience, aligned with wider commercial and account priorities.
Prioritise initiatives within your area, balancing renewal performance, growth opportunity and available resource.
Lead the adoption of Experience and Lifecycle Centre of Excellence standards, supporting a consistent, premium customer experience.
Briefing and programme development
Define programme and campaign objectives, customer journeys, content direction, KPIs and success measures, with a strong emphasis on renewal and expansion outcomes.
Develop campaign briefs and journey requirements for Marketing Automation, ensuring activity aligns with lifecycle strategy and commercial priorities.
Lead cross-functional planning with B2B Marketing, Sales and Data & Analytics to deliver integrated renewal and growth programmes.
Oversee programme delivery, proactively managing risks, dependencies and collaborator alignment.
Maintain programme documentation, governance and delivery standards across lifecycle activity.
Reporting, insight and performance management
Own the performance of lifecycle programmes within your remit, defining KPIs and monitoring progress against renewal, retention and expansion objectives.
Lead regular performance reviews, identifying trends, risks and opportunities and recommending corrective action where required.
Translate customer behaviour, lifecycle performance and commercial insight into clear recommendations that inform future strategy and programme priorities.
Demonstrate the contribution of lifecycle activity to renewal rates, retention, cross-sell, upsell, account growth and customer lifetime value.
Provide clear performance updates and strategic recommendations to the Head of B2B Lifecycle and senior collaborators.
Optimisation and experimentation
Own the testing and optimisation roadmap for your lifecycle portfolio, prioritising opportunities with the greatest potential impact on renewal and customer expansion.
Lead optimisation of audiences, journeys, messaging, content and customer experiences using customer insight and performance data.
Work with Marketing Automation and Data & Analytics to support robust test design, measurement and evaluation.
Embed successful approaches into future programmes, documenting optimal procedures and scaling improvements across the portfolio.
See opportunities to improve lifecycle capability, customer journeys and operational efficiency across the B2B business.
Collaboration and collaborator management
Partner with B2B Marketing to ensure lifecycle programmes support wider product, proposition, account and commercial strategies, with a clear focus on renewal and customer growth.
Influence senior partners using customer insight, commercial evidence and market context to build alignment around renewal and growth priorities and investment decisions.
Monitor market developments and emerging lifecycle optimal procedures, applying relevant learning to continuously improve the FT’s B2B customer experience.
Centre of Excellence contribution
Lead the development and adoption of lifecycle frameworks, playbooks, governance and optimal procedures across the B2B lifecycle.
Champion consistent lifecycle standards, customer experience principles and measurement frameworks across the B2B portfolio.
Share successful approaches, insight and innovation across the Experience and Lifecycle Centre of Excellence to help build organisational capability.
Partner with Consumer Lifecycle colleagues to find opportunities to scale lifecycle strategies and reusable approaches across RRG.
Coach and support junior lifecycle colleagues, helping develop lifecycle marketing capability and a culture of continuous improvement.
Required skills and experience
Significant experience in CRM, lifecycle, retention, renewal, expansion or customer marketing within a commercial B2B or subscription environment.
Proven experience owning customer marketing programmes and defining plans, KPIs and commercial outcomes.
Strong analytical and commercial skills, with the ability to turn customer behaviour and business performance into strategic recommendations and measurable improvements.
Experience defining customer segmentation, personalisation, testing strategies and lifecycle programmes informed by customer insight.
Strong planning, prioritisation and organisational skills, with the ability to manage competing priorities and drive delivery through others.
Excellent written and verbal communication skills, including the ability to present recommendations clearly and influence collaborators.
Strong creative judgement and experience reviewing customer-facing communications, journeys and content.
A customer-focused and commercially minded approach, with an interest in delivering measurable improvements in renewal performance and customer value growth.
An interest in journalism and media, alongside an understanding of how large or complex media organisations operate.
Desirable
No additional desirable criteria have been specified for this role.
What’s in it for you? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Backend Engineer, Performance Enablement, you'll make performance testing and analysis easier for engineering teams to adopt and own. You'll build platforms, tooling, guidance, and artificial intelligence-assisted workflows that help teams identify performance risks during development and before they roll changes out to production.
We're moving from a hands-on consulting model to a self-service model. Service teams own their performance tests, analysis, thresholds, and evidence. We provide the paved road, documentation, skills, and expert support for challenging problems and new capabilities.
This is a backend and platform engineering role with room to grow in scope and influence. You'll help shape how Performance Enablement supports engineering teams, using artificial intelligence thoughtfully to accelerate design, implementation, testing, debugging, documentation, and automation.
You'll support work such as:
Enabling modular feature teams, including Orbit and Artifact Registry, to run performance testing through their own development and continuous integration workflows
Building reusable performance tooling, including component-level testing, load testing, performance analysis, and artificial intelligence-assisted engineering skills
Improving performance results, reporting, and trend visibility so teams can make informed decisions from their own evidence
Establishing the documentation, templates, and guidance needed to expand self-service adoption across research and development
What you’ll do
Build and evolve reusable backend platforms and tooling for performance testing and analysis.
Create self-service workflows, documentation, templates, diagnostics, and artificial intelligence skills that reduce the need for bespoke support.
Use development practices that apply artificial intelligence to accelerate implementation, testing, debugging, and technical documentation.
Influence engineering teams to make performance testing part of normal development and release preparation.
Turn early hands-on engagements into generalized capabilities that many teams can adopt independently.
Provide technical expertise for difficult performance questions, tooling enhancements, and new platform capabilities.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience building backend or platform software.
Experience building internal platforms or developer-facing tooling.
Experience partnering with development teams to improve their day-to-day workflows.
Experience using development practices that apply artificial intelligence across the software lifecycle.
Experience with software performance, such as performance analysis, optimization, benchmarking, or leading performance-related improvements.
Practical experience with Kubernetes, k6, and Amazon Web Services, Google Cloud Platform, or similar cloud infrastructure.
Experience building durable solutions that support broad adoption using systems thinking.
Communicate clearly in writing and influence teams without direct authority.
About the team
Performance Enablement is part of Platform Enablement within Developer Experience and Infrastructure Platforms. We help GitLab teams make performance part of the software lifecycle.
Our goal is to make performance a shared responsibility of service-owning teams while providing a strong platform and center of expertise when teams need help. We work asynchronously, collaborate broadly across research and development, and focus on building capabilities that scale beyond individual team engagements.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$156,800
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Alpharetta, GA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
As an Account Manager, you will be a sales professional responsible for growing LG's market share with specified accounts in an assigned territory. You will achieve and/or exceed sales quotas by calling on current and prospective accounts.
As the Account Manager, you will:
Implement strategies to expand LG's market share with The Home Depot account team
Create initial business plans to plan for grow overall revenue, as well as individual product category targets
Participate in the design and execution of the go to market strategy with regular tracking and reporting
Manage forecast accuracy on a weekly basis, constantly analyzing trends and making adjustments at the model level
Align with LG Product Management team on plans to ensure floored models are productive, driving mix, and ultimately positive SKU productivity
Liaison with internal groups and work cross functionally to ensure the business runs properly
Work with Channel Marketing manager on category specific initiatives and putting plans in place to grow both sales and share of voice
Manage administrative tasks such as promotional support, transition costs, tracking sales, etc.
Qualifications:
Bachelor’s degree
5+ years of sales experience (or equivalent experience) with a proven track record of results
Strong relationship builder and outstanding communications skills
Solid business acumen and thought leadership in sales, marketing, operations, finance and account P&L
#LI-DR1
Recruiting Range
$80,000
—
$110,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Remote
Workplace: Remote
Haut.AI http://Haut.AI is a pioneering BeautyTech startup at the forefront of personalized skincare solutions. We combine scientific research with artificial intelligence to deliver innovative solutions that actually work. Backed by leading European VCs and founded by AI scientists, we are positioned at the intersection of two explosive growth markets: AI and beauty tech.
We are looking for a Lead Product Manager to own the go-to-market side of our product. Our team is strong on technology and delivery. What we need now is someone who owns the commercial half of product: who we sell to, what we package and price, how we launch, and how a customer gets from signature to value.
What You'll Do:
- Turn ambiguity into clarity: take fuzzy problems from key enterprise accounts and come back with a crisp problem statement, a prioritized experiment and a decision.
- Own packaging and pricing: tiers, bundles, API usage models, pilot-to-production pricing, expansion. Test it against real deals, not in a spreadsheet.
- Own product launches end to end: plan, positioning, pricing, docs, enablement and measure adoption afterwards instead of moving straight to the next release.
- Map the customer journey from first demo to go-live and expansion, and design onboarding that shortens time-to-first-value; turn what Customer Success does by hand into product.
- Define and defend the product roadmap as explicit bets with hypotheses, timelines, and success metrics tied to company OKRs.
- Be the product voice in commercial conversations: join enterprise calls, hear the objections first-hand, and bring them back into the roadmap.
- Feed a prioritized, evidence-based demand signal to the delivery PMs and Engineering — you own the what and the why, they own the how.
What will help you thrive in this role:
- 6+ years in Product Management for B2B or B2B2C SaaS, with clear ownership of go-to-market — not only backlog and delivery.
- You have taken products or major product lines to market commercially, and can tell us what worked, what didn't, and what the numbers were.
- Real experience with pricing and packaging decisions, ideally including usage-based or API pricing.
- Comfortable in customer and sales conversations, including enterprise deals with multiple stakeholders.
- Analytical fluency: you define metrics, read product analytics, and can build a simple business case.
- You have worked closely with Sales and Customer Success, not only with Engineering.
- Strong discovery and delivery fundamentals: PRDs, prioritization, stakeholder updates, outcome-based planning (OKRs).
- A strong command of LLMs and AI agents in your own daily work — you prototype with vibecoding to test an idea before it reaches the backlog, automate the routine parts of the job, and can show us what it changed in your output.
- Excellent written and verbal communication in English;
- Proactive, high-agency, hands-on, and comfortable in a fast-moving startup environment.
Nice to have:
- Experience with API or platform products.
- Beauty, retail or e-commerce background.
Why Join Haut.AI http://Haut.AI?
- Competitive compensation based on experience and skills.
- Fully remote position with flexibility across UK and EU time zones.
- Paid PTO
- Сompany-issued Macbook and other equipment.
- Stock options after the probation period.
- Be part of a pioneering company revolutionizing the BeautyTech space.
- Opportunity to collaborate with a talented, forward-thinking team while making a real difference in the industry.
- Make a tangible impact on product development and company growth.
To Apply:
Please submit your CV in English for applying. We look forward to hearing from you!
Задачи:
— разработка позиционирования и контент-концепций
— написание коммерческих предложений и структурирование идей под проекты
— генерация идей для контента и спецпроектов
— написание текстов (посты, рилс, сторис)
— составление контент-планов и технических заданий
Требования:
— опыт работы в SMM / контенте
— умение ясно, структурно и интересно выражать мысли
— сильная насмотренность (тренды, брендинг, tone of voice)
— креативность и умение генерировать идеи под разные ниши
— опыт работы с AI-инструментами (ChatGPT, Midjourney, Claude)
— ответственность, соблюдение дедлайнов, внимание к деталям
Условия:
— удалённо, full-time
— поток проектов и стабильная загрузка
— доход в среднем 60 000 – 120 000 ₽ в месяц (в зависимости от количества проектов)
— оплата: аккаунт-менеджер-стратег: 15 000 – 20 000 ₽ / проект
— внутренняя прокачка, обучение и рост
— креативная команда и интересные проекты
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a Staff Site Reliability Engineer (SRE) at GitLab, you’ll help keep all user-facing services and production systems reliable, scalable, and efficient. Our SREs combine a pragmatic operations mindset with strong software engineering practices to drive automation, reduce toil, and improve resilience across our platform.
In the Environment Automation specialization, your focus is on operating and automating hundreds of GitLab environments—from initial provisioning to day-to-day maintenance tasks.
Unlike other SRE roles, this position centers on automating the lifecycle of many tenant environments, ensuring they remain secure, consistent, and reliable at scale.
Some examples of the projects you could work on:
Designing infrastructure automation that provisions and operates GitLab environments using Terraform, Ansible, and Kubernetes
Creating and maintaining deployment packages for GitLab, such as Helm Charts and omnibus-gitlab
Building and operating Dedicated GitLab instances integrated with cloud-native services (e.g., GCP, AWS)
Developing tools to orchestrate infrastructure-as-code workflows across multiple tenants
Deploying and managing microservices on Kubernetes clusters at scale
Enhancing GitLab’s observability stack (e.g., Prometheus, ELK) to support proactive monitoring and incident response
Integrating with and operating infrastructure in cloud provider ecosystems (e.g., IAM, networking, storage)
Championing and implementing cloud security best practices across automated infrastructure
What You’ll Do
Build & Scale Multi-Tenant Infrastructure:
Design and implement automation that provisions and manages hundreds of isolated GitLab environments using Terraform, Ansible, and Kubernetes. Manage complex state strategies and workspace configurations to support scale and maintainability.
Debug & Resolve Production Issues:
Troubleshoot issues across Kubernetes clusters, cloud services, and GitLab apps—identifying root causes of failed deployments, crash loops, and scheduling conflicts to ensure service continuity.
Automate Operations at Scale:
Replace manual workflows with infrastructure-as-code solutions, including automated version upgrades, configuration rollouts, and provisioning pipelines that operate reliably across all tenants.
Monitor & Predict Capacity:
Build observability systems that detect bottlenecks, predict usage trends, and optimize resource consumption using tools like Prometheus, ELK, and Grafana.
Respond & Lead During Incidents:
Lead incident response and postmortem efforts, applying technical depth to resolve issues and establish operational standards that reduce future risk.
Architect & Collaborate:
Influence architectural decisions around automation, scalability, and operational excellence. Partner with engineering teams to improve automation, platform resilience, and production-readiness.
On Call Support:
Take part in on-call or operational support where your team’s ownership model requires it.
What You’ll Bring
Production-Scale Experience:
Proven ability to operate and troubleshoot production workloads across multiple tenants or environments. Deep understanding of how distributed systems fail at scale and how to build in resilience.
Terraform & IaC Mastery:
Strong hands-on experience with Terraform, including workspace strategies, state management, and automation patterns that scale. Comfortable solving state isolation issues and building reliable, reusable infrastructure code. Experience with Ansible and templating tools like Jsonnet is a plus.
Kubernetes in Production:
Skilled at diagnosing deployment failures, interpreting pod logs, and debugging scheduling issues and rollback scenarios in live environments. Understands how pods, ReplicaSets, and controllers interact in production.
Programming & Code Analysis:
Ability to read and debug code in Go and/or Ruby. Familiar with identifying performance issues, scalability concerns, and contributing to infrastructure tooling through thoughtful code analysis.
Large Scale Operations Background:
Experience supporting infrastructure for many customers or environments simultaneously. Comfortable managing isolation, scaling, monitoring, and incident response across diverse workloads.
Architecture & Incident Response:
Able to reason through complex systems and operational challenges. Brings on-call experience and can lead technical discussions and incident resolution efforts under pressure.
Customer-Focused Collaboration:
Proven ability to work across teams and with internal or external customers to solve technical problems while maintaining service commitments and clear communication.
GitLab Platform Proficiency:
Comfortable using GitLab as a daily tool for infrastructure automation, collaboration, and operational workflows.
About the team
GitLab’s Dedicated team, where the SRE Environment Automation role sits, is on a mission to deliver a fully managed, single-tenant GitLab experience through the GitLab Dedicated platform. Our goal is to eliminate manual operations across the entire lifecycle of customer environments, including provisioning, upgrades, security, and monitoring, so customers can focus on unlocking the full potential of The One DevOps Platform without managing the underlying infrastructure. We build scalable, automated systems that ensure each GitLab Dedicated instance is secure, consistent, and production-ready—whether we're managing 10 environments or hundreds.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Tailscale is looking for a pragmatic, business-minded Head of Legal to build and lead our legal function through our next stage of growth.
As Tailscale’s senior legal leader, you’ll partner with executives and teams across the company to navigate complex legal and business considerations, manage risk, and build the capabilities needed to support a growing, globally distributed technology company.
This is an opportunity to shape how Legal operates at Tailscale. You’ll establish priorities, advise on important company and product decisions, and determine the right combination of internal talent, outside counsel, processes, and systems to support the business. An early priority will be strengthening our commercial legal capabilities, including hiring a dedicated leader to own contracts and help scale our approach to commercial transactions.
You may already lead a broad legal organization, or you may be an experienced legal leader who has taken on progressively greater responsibility and is ready to step into the top legal role for the first time.
Key Responsibilities
Build and evolve the strategy, priorities, operating model, and team for Tailscale’s legal function.
Serve as a trusted advisor to executives and cross-functional leaders, translating legal complexity into clear, practical business guidance.
Help leaders identify material risks, evaluate tradeoffs, and move forward with appropriate safeguards.
Partner with Product, Engineering, Security, Sales, Finance, People, Operations, Marketing, and other teams on company priorities.
Advise across a range of matters that may include corporate governance, product development, open-source software, intellectual property, privacy, data, AI, security, employment, commercial relationships, compliance, and international operations.
Build scalable legal processes, policies, systems, and decision-making frameworks without creating unnecessary complexity.
Determine which legal capabilities should be developed internally, delegated to future team members, or supported by outside counsel.
Hire and empower legal team members, including building a dedicated commercial legal capability.
Select and manage outside counsel across the countries where Tailscale operates, balancing expertise, responsiveness, cost, and business impact.
Coordinate guidance across jurisdictions and translate local requirements into practical, consistent company practices.
Support strategic partnerships, corporate initiatives, and other business-critical matters as Tailscale continues to grow.
Anticipate emerging legal and regulatory developments and help the company prepare for what comes next.
What We Are Looking For
Significant legal experience, including meaningful in-house experience within a technology company and a track record of helping legal functions scale in startup or high-growth environments.
A law degree and active membership in at least one applicable bar or equivalent authorization to practice law.
Progressive growth in the scope, complexity, ownership, and influence of your work.
Broad business judgment and the ability to navigate legal issues beyond a single area of specialization.
Experience advising executives and senior leaders on complex or consequential decisions.
The ability to understand business goals, identify material risks, and recommend practical paths forward.
Experience partnering effectively with technical, operational, and commercial teams.
Familiarity with the legal considerations facing a growing software or technology company.
Experience working with outside counsel and turning specialized advice into clear recommendations for the business.
A track record of building or improving legal capabilities, teams, programs, processes, or areas of practice.
Strong communication skills and the ability to make complex issues understandable to different audiences.
Sound judgment, curiosity, and the confidence to challenge constructively when needed.
Comfort operating in ambiguity and moving between strategic leadership and hands-on execution.
Admission and good standing with at least one applicable state, provincial, or other recognized bar association.
Nice to Have
We do not expect candidates to bring experience in every area below. Relevant experience may include:
Developer tools, infrastructure, cloud, networking, cybersecurity, data, or another technically complex software environment.
Open-source software, licensing, developer ecosystems, APIs, integrations, marketplaces, or technology partnerships.
Product counseling, privacy, data governance, cybersecurity, intellectual property, or emerging technology.
AI-enabled products or the use of AI within company operations.
Cloud, on-premises, self-hosted, or hybrid software offerings.
Data residency, sovereignty, localization, or cross-border data considerations.
Supporting employees or business operations across multiple countries.
Corporate governance, financing, strategic transactions, or board-related matters.
Building or scaling a legal function within a growth-stage company.
Hiring, developing, or leading in-house legal professionals.
How You’ll Work
At Tailscale, Legal is a thoughtful and pragmatic partner. You’ll seek to understand the goals behind the work, help teams evaluate tradeoffs, and build frameworks that enable people to make sound decisions with increasing independence.
You’ll thrive in this role if you enjoy building, are curious about technical products, and want to shape a legal function as the company grows. You know when to engage directly, when to bring in specialized expertise, and when to empower others to lead.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$223,000
—
$319,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Tailscale is looking for a pragmatic, business-minded Head of Legal to build and lead our legal function through our next stage of growth.
As Tailscale’s senior legal leader, you’ll partner with executives and teams across the company to navigate complex legal and business considerations, manage risk, and build the capabilities needed to support a growing, globally distributed technology company.
This is an opportunity to shape how Legal operates at Tailscale. You’ll establish priorities, advise on important company and product decisions, and determine the right combination of internal talent, outside counsel, processes, and systems to support the business. An early priority will be strengthening our commercial legal capabilities, including hiring a dedicated leader to own contracts and help scale our approach to commercial transactions.
You may already lead a broad legal organization, or you may be an experienced legal leader who has taken on progressively greater responsibility and is ready to step into the top legal role for the first time.
Key Responsibilities
Build and evolve the strategy, priorities, operating model, and team for Tailscale’s legal function.
Serve as a trusted advisor to executives and cross-functional leaders, translating legal complexity into clear, practical business guidance.
Help leaders identify material risks, evaluate tradeoffs, and move forward with appropriate safeguards.
Partner with Product, Engineering, Security, Sales, Finance, People, Operations, Marketing, and other teams on company priorities.
Advise across a range of matters that may include corporate governance, product development, open-source software, intellectual property, privacy, data, AI, security, employment, commercial relationships, compliance, and international operations.
Build scalable legal processes, policies, systems, and decision-making frameworks without creating unnecessary complexity.
Determine which legal capabilities should be developed internally, delegated to future team members, or supported by outside counsel.
Hire and empower legal team members, including building a dedicated commercial legal capability.
Select and manage outside counsel across the countries where Tailscale operates, balancing expertise, responsiveness, cost, and business impact.
Coordinate guidance across jurisdictions and translate local requirements into practical, consistent company practices.
Support strategic partnerships, corporate initiatives, and other business-critical matters as Tailscale continues to grow.
Anticipate emerging legal and regulatory developments and help the company prepare for what comes next.
What We Are Looking For
Significant legal experience, including meaningful in-house experience within a technology company and a track record of helping legal functions scale in startup or high-growth environments.
A law degree and active membership in at least one applicable bar or equivalent authorization to practice law.
Progressive growth in the scope, complexity, ownership, and influence of your work.
Broad business judgment and the ability to navigate legal issues beyond a single area of specialization.
Experience advising executives and senior leaders on complex or consequential decisions.
The ability to understand business goals, identify material risks, and recommend practical paths forward.
Experience partnering effectively with technical, operational, and commercial teams.
Familiarity with the legal considerations facing a growing software or technology company.
Experience working with outside counsel and turning specialized advice into clear recommendations for the business.
A track record of building or improving legal capabilities, teams, programs, processes, or areas of practice.
Strong communication skills and the ability to make complex issues understandable to different audiences.
Sound judgment, curiosity, and the confidence to challenge constructively when needed.
Comfort operating in ambiguity and moving between strategic leadership and hands-on execution.
Admission and good standing with at least one applicable state, provincial, or other recognized bar association.
Nice to Have
We do not expect candidates to bring experience in every area below. Relevant experience may include:
Developer tools, infrastructure, cloud, networking, cybersecurity, data, or another technically complex software environment.
Open-source software, licensing, developer ecosystems, APIs, integrations, marketplaces, or technology partnerships.
Product counseling, privacy, data governance, cybersecurity, intellectual property, or emerging technology.
AI-enabled products or the use of AI within company operations.
Cloud, on-premises, self-hosted, or hybrid software offerings.
Data residency, sovereignty, localization, or cross-border data considerations.
Supporting employees or business operations across multiple countries.
Corporate governance, financing, strategic transactions, or board-related matters.
Building or scaling a legal function within a growth-stage company.
Hiring, developing, or leading in-house legal professionals.
How You’ll Work
At Tailscale, Legal is a thoughtful and pragmatic partner. You’ll seek to understand the goals behind the work, help teams evaluate tradeoffs, and build frameworks that enable people to make sound decisions with increasing independence.
You’ll thrive in this role if you enjoy building, are curious about technical products, and want to shape a legal function as the company grows. You know when to engage directly, when to bring in specialized expertise, and when to empower others to lead.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$298,820
—
$427,460 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We are hiring a Commercial Legal Counsel to lead day-to-day commercial legal support as Tailscale continues to grow. You will partner closely with Sales, Partnerships, Finance, Security, Product, and Operations to help the company close business, manage risk, and build contracting practices that scale.
This role reports to the Head of Legal. The strongest candidate may be an experienced commercial counsel ready for broader ownership, a senior counsel who has led complex transactions and programs, or a commercial legal leader who can shape the function while remaining hands-on.
Key Responsibilities
Own and negotiate a broad range of commercial agreements, including enterprise customer, vendor, partner, marketplace, technology, data protection, and confidentiality agreements.
Advise Sales and other go-to-market teams on deal structure, contracting strategy, risk, and escalation paths.
Translate legal issues into clear options and recommendations that help teams make timely decisions.
Build and improve templates, playbooks, fallback positions, approval thresholds, intake processes, and self-service resources.
Partner with Security, Privacy, Product, and Engineering on customer commitments involving data, security, product functionality, integrations, artificial intelligence, and emerging technologies.
Work with Finance and Revenue Operations on pricing terms, revenue considerations, procurement, insurance, and other commercial matters.
Support international transactions and coordinate with outside counsel when local or specialized expertise is needed.
Identify patterns in negotiations and use data to improve cycle time, consistency, and the experience of customers and internal teams.
Contribute to other legal priorities as the company and legal function evolve.
What We Are Looking For
A law degree and active membership in at least one applicable bar or equivalent authorization to practice law.
Meaningful experience advising technology companies on commercial transactions, including in-house experience or equivalent experience working closely with technology clients.
Experience helping a legal function, contracting program, or business process scale in a startup or high-growth environment.
Strong judgment and the ability to distinguish material business risk from issues that can be addressed through practical guardrails.
A record of leading negotiations with sophisticated customers, partners, vendors, or counterparties.
Clear, concise communication and the ability to build trust across Legal, Sales, Finance, Security, Product, and executive teams.
Comfort working independently, prioritizing competing demands, and making progress with incomplete information.
A collaborative approach that creates appropriate ownership and avoids making Legal an unnecessary bottleneck.
Nice to Have
Commercial work involving developer tools, cloud infrastructure, networking, cybersecurity, software as a service, or open-source products.
Experience with enterprise sales, product-led growth, channel or technology partnerships, marketplaces, integrations, or application programming interfaces.
Familiarity with privacy, data protection, security, artificial intelligence, intellectual property, or product counseling issues that arise in technology transactions.
Experience supporting global customers or coordinating advice across multiple jurisdictions.
Experience selecting or implementing contract lifecycle management tools, workflow automation, or commercial legal metrics.
Experience mentoring colleagues or helping define the structure and priorities of a growing commercial legal capability.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$187,000
—
$234,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We are hiring a Commercial Legal Counsel to lead day-to-day commercial legal support as Tailscale continues to grow. You will partner closely with Sales, Partnerships, Finance, Security, Product, and Operations to help the company close business, manage risk, and build contracting practices that scale.
This role reports to the Head of Legal. The strongest candidate may be an experienced commercial counsel ready for broader ownership, a senior counsel who has led complex transactions and programs, or a commercial legal leader who can shape the function while remaining hands-on.
Key Responsibilities
Own and negotiate a broad range of commercial agreements, including enterprise customer, vendor, partner, marketplace, technology, data protection, and confidentiality agreements.
Advise Sales and other go-to-market teams on deal structure, contracting strategy, risk, and escalation paths.
Translate legal issues into clear options and recommendations that help teams make timely decisions.
Build and improve templates, playbooks, fallback positions, approval thresholds, intake processes, and self-service resources.
Partner with Security, Privacy, Product, and Engineering on customer commitments involving data, security, product functionality, integrations, artificial intelligence, and emerging technologies.
Work with Finance and Revenue Operations on pricing terms, revenue considerations, procurement, insurance, and other commercial matters.
Support international transactions and coordinate with outside counsel when local or specialized expertise is needed.
Identify patterns in negotiations and use data to improve cycle time, consistency, and the experience of customers and internal teams.
Contribute to other legal priorities as the company and legal function evolve.
What We Are Looking For
A law degree and active membership in at least one applicable bar or equivalent authorization to practice law.
Meaningful experience advising technology companies on commercial transactions, including in-house experience or equivalent experience working closely with technology clients.
Experience helping a legal function, contracting program, or business process scale in a startup or high-growth environment.
Strong judgment and the ability to distinguish material business risk from issues that can be addressed through practical guardrails.
A record of leading negotiations with sophisticated customers, partners, vendors, or counterparties.
Clear, concise communication and the ability to build trust across Legal, Sales, Finance, Security, Product, and executive teams.
Comfort working independently, prioritizing competing demands, and making progress with incomplete information.
A collaborative approach that creates appropriate ownership and avoids making Legal an unnecessary bottleneck.
Nice to Have
Commercial work involving developer tools, cloud infrastructure, networking, cybersecurity, software as a service, or open-source products.
Experience with enterprise sales, product-led growth, channel or technology partnerships, marketplaces, integrations, or application programming interfaces.
Familiarity with privacy, data protection, security, artificial intelligence, intellectual property, or product counseling issues that arise in technology transactions.
Experience supporting global customers or coordinating advice across multiple jurisdictions.
Experience selecting or implementing contract lifecycle management tools, workflow automation, or commercial legal metrics.
Experience mentoring colleagues or helping define the structure and priorities of a growing commercial legal capability.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$250,580
—
$313,560 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote, USA
Workplace: remote
Job Title:
VP, Product Delivery & Growth - AI
Location:
USA - Remote
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare , so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
About the Team
The Integrated Care + SNF Reimbursement portfolio spans the connected workflows that carry a resident from referral through care delivery to payment: including, acute and payer care collaboration on the National Care Collaboration Network and Audacious platforms, Secure Conversations across our customer segments, practitioner EHR solutions, SNF admissions and managed care workflows, and SNF revenue cycle and reimbursement optimization.
The Outbound Product Management team within this portfolio is the bridge between strategic customer relationships, go-to-market execution, and product direction. The team is remote and hybrid across the US and Canada, and works shoulder to shoulder with inbound Product Management, Engineering, and every GTM function.
Key Responsibilities:
Go-To-Market Strategy & Portfolio Growth:
Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment.
Commercial Model & Monetization:
Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin.
Product Strategy & Roadmap:
Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions.
Executive Customer Engagement & Market Leadership:
Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts.
Organizational Leadership & Talent Development:
Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement.
Portfolio Performance & Market Insight:
Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities.
Key Responsibilities:
Go-To-Market Strategy & Portfolio Growth:
Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment.
Commercial Model & Monetization:
Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin.
Product Strategy & Roadmap:
Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions.
Executive Customer Engagement & Market Leadership:
Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts.
Organizational Leadership & Talent Development:
Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement.
Portfolio Performance & Market Insight:
Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities.
Required Skills & Qualifications:
12+ years of experience in product management, product marketing, or product growth, including 5+ years leading teams at the Director level or above.
Demonstrated ownership of go-to-market strategy for a multi-product portfolio, with accountability for adoption and revenue outcomes beyond launch execution.
Proven success building commercial models for SaaS and AI-enabled products, including pricing, packaging, and monetization, with fluency in ARR, NRR, CAC, LTV, and churn.
Executive presence and demonstrated ability to influence and align senior leaders across Sales, Sales Enablement, Customer Success, Revenue Operations, Solutions, Pricing, and Professional Services.
Experience leading leaders, including hiring, developing, and scaling teams through organizational change.
Strong data-driven decision-making skills, using qualitative and quantitative signals to set priorities and make defensible trade-offs.
Ability to travel regularly to strategic customer sites and industry events, with occasional travel to PointClickCare offices.
Preferred Experience:
Background in post-acute care, senior care, or payer-provider collaboration models.
Experience taking AI-enabled products to market, including generative AI, large language model, and agentic capabilities.
Familiarity with interoperability, care transitions, and referral and authorization workflows.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote or Mississauga
Workplace: remote
Job Title:
VP, Product Delivery & Growth - AI
Location:
Canada - Remote or Mississauga, ON - Hybrid
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles
: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare , so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
About the Team
The Integrated Care + SNF Reimbursement portfolio spans the connected workflows that carry a resident from referral through care delivery to payment: including, acute and payer care collaboration on the National Care Collaboration Network and Audacious platforms, Secure Conversations across our customer segments, practitioner EHR solutions, SNF admissions and managed care workflows, and SNF revenue cycle and reimbursement optimization.
The Outbound Product Management team within this portfolio is the bridge between strategic customer relationships, go-to-market execution, and product direction. The team is remote and hybrid across the US and Canada, and works shoulder to shoulder with inbound Product Management, Engineering, and every GTM function.
Position Summary:
This role owns product delivery and growth for the Integrated Care + SNF Reimbursement portfolio, carrying accountability for how validated offerings reach the market and convert into adoption, revenue, and reference customers. The VP defines and drives end-to-end go-to-market strategy across the portfolio, co-owns roadmap and investment decisions with inbound Product Management, and owns the commercial model — pricing, packaging, and monetization — for new and AI-enabled capabilities.
The VP leads the portfolio's Outbound Product Management function, building and developing the team that runs launch, enablement, and early adoption. They represent PointClickCare’s product function externally as a market figurehead with SNF, payer, practitioner, and acute customers and across the industry, and internally as a trusted advisor to the SVP, Product Management and the GTM leadership team.
Success is measured in growth outcomes: revenue and adoption attainment against portfolio targets, speed from launch to first reference customer, and the repeatable sales motions that turn early wins into scale.
Key Responsibilities:
Go-To-Market Strategy & Portfolio Growth:
Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment.
Commercial Model & Monetization:
Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin.
Product Strategy & Roadmap:
Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions.
Executive Customer Engagement & Market Leadership:
Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts.
Organizational Leadership & Talent Development:
Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement.
Portfolio Performance & Market Insight:
Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities.
Required Skills & Qualifications:
12+ years of experience in product management, product marketing, or product growth, including 5+ years leading teams at the Director level or above.
Demonstrated ownership of go-to-market strategy for a multi-product portfolio, with accountability for adoption and revenue outcomes beyond launch execution.
Proven success building commercial models for SaaS and AI-enabled products, including pricing, packaging, and monetization, with fluency in ARR, NRR, CAC, LTV, and churn.
Executive presence and demonstrated ability to influence and align senior leaders across Sales, Sales Enablement, Customer Success, Revenue Operations, Solutions, Pricing, and Professional Services.
Experience leading leaders, including hiring, developing, and scaling teams through organizational change.
Strong data-driven decision-making skills, using qualitative and quantitative signals to set priorities and make defensible trade-offs.
Ability to travel regularly to strategic customer sites and industry events, with occasional travel to PointClickCare offices.
Preferred Experience:
Background in post-acute care, senior care, or payer-provider collaboration models.
Experience taking AI-enabled products to market, including generative AI, large language model, and agentic capabilities.
Familiarity with interoperability, care transitions, and referral and authorization workflows.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Costa Rica
Position Overview
Join the team as an SD-WAN Engineer, a role that offers a unique opportunity to collaborate with a highly skilled and dedicated team. Your expertise in SD-WAN technologies with CCNP-level proficiency will be instrumental in the success of the Service Advantage Team (SAT) that manages and maintains the company’s Premier Managed Service customers. We are deeply committed to delivering exceptional customer engagements and are seeking individuals who share this commitment and are ready to contribute to our customers' success.
Our SAT engineers play a crucial role in maintaining the overall technical and operational quality and resolutions of incidents and problems. We are deeply committed to technical validation and analysis, communication with customers and third parties, vendors and suppliers, and above all, ensuring the satisfaction of the company’s customer base. We are looking for individuals who share this commitment to technical validation and analysis and are ready to contribute to our team's success by upholding our high standards of technical and operational quality.
Key Responsibilities
Troubleshoot, configure, and maintain SD-WAN infrastructure and services.
Monitor network performance, identify bottlenecks, and implement enhancements.
Provide advanced troubleshooting and problem resolution for SD-WAN environments.
Lead network projects, including firmware, patches, vulnerabilities, and documentation.
Serve as the highest point of technical escalation for network issues, particularly those related to SD-WAN and network technologies.
Perform root cause analysis for complex network problems and develop permanent solutions.
Collaborate with Tier 1 and 2 technicians, providing mentorship and guidance.
Provide essential support to voice and data customers, ensuring prompt and effective service delivery.
Assist in diagnosing and resolving basic wireline and wireless service issues by collaborating with internal and external resources.
Coordinate with vendors, stakeholders, and other teams to ensure successful outcomes.
Document all support activities accurately within the ticketing system.
Assisted in coordinating remote field engineer dispatches and provided support during on-site visits.
Assist in managing tickets within support queues, adhering to established processes, SLAs/SLOs/KPIs.
Support change requests and assist in troubleshooting customer configurations.
Prioritize tasks effectively and demonstrate attention to detail in day-to-day responsibilities.
Conduct regular security audits and participate in security incident response activities.
Skills Required
Excellent English Communication skills (Written and verbal).
Extensive experience with SD-WAN technologies and solutions.
Strong understanding of network infrastructure, including routers, switches, firewalls, and VPNs.
Ability to work on rotating shifts and on-call rotations.
Minimum of 5 years of experience in a network operations center or similar environment.
Good understanding of IP and Optical networks, including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANS, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec.
Experience of shift work.
Ability to work independently and as part of a team.
Strong communication and interpersonal skills.
Experience with cloud services (AWS, Azure, GCP) and networking capabilities.
Preferred Education, Skills, and Experience
CCNP certification or equivalent level of knowledge and experience.
Additional certifications, such as Palo Alto PCNSA/PCCSA, Juniper JNCNA, Fortinet FCA, or similar training and certification, are an advantage and highly desirable.
Bachelor’s degree in computer science, Information Technology, or a related field or experience.
Experience supporting carrier-level data services such as fiber optic and electrical circuits.
Experience supporting carrier-level voice service such as trunking and hosted phone services.
Experience supporting routers, switches, and phone platforms.
Experience supporting Sonus Session Border Controller.
Experience supporting Netsapiens Hosted Platform or similar platforms.
Experience with call routing.
Experience working with network flow and packet capture analysis tools such as Netscout, NetFlow, and Wireshark.
Ability to effectively prioritize workload.
Resourceful, innovative, and creative.
Ability to work extra hours as needed.
Work in a fast-paced and ever-changing environment.z
The company offers:
Fully remote position.
Competitive salary with bonuses.
Wide range of Hardware Options.
Growing company.
Collaborative and Dynamic Team.
Legal disclaimer:
Talentuch never requests or accepts any fees or payments from candidates during the recruitment process. All official communication is conducted only through verified LinkedIn accounts or company-designated channels. Any messages or requests outside these channels should be considered unauthentic and reported.
Location: Colombia
Position Overview
Join the team as an SD-WAN Engineer, a role that offers a unique opportunity to collaborate with a highly skilled and dedicated team. Your expertise in SD-WAN technologies with CCNP-level proficiency will be instrumental in the success of the Service Advantage Team (SAT) that manages and maintains the company’s Premier Managed Service customers. We are deeply committed to delivering exceptional customer engagements and are seeking individuals who share this commitment and are ready to contribute to our customers' success.
Our SAT engineers play a crucial role in maintaining the overall technical and operational quality and resolutions of incidents and problems. We are deeply committed to technical validation and analysis, communication with customers and third parties, vendors and suppliers, and above all, ensuring the satisfaction of the company’s customer base. We are looking for individuals who share this commitment to technical validation and analysis and are ready to contribute to our team's success by upholding our high standards of technical and operational quality.
Key Responsibilities
Troubleshoot, configure, and maintain SD-WAN infrastructure and services.
Monitor network performance, identify bottlenecks, and implement enhancements.
Provide advanced troubleshooting and problem resolution for SD-WAN environments.
Lead network projects, including firmware, patches, vulnerabilities, and documentation.
Serve as the highest point of technical escalation for network issues, particularly those related to SD-WAN and network technologies.
Perform root cause analysis for complex network problems and develop permanent solutions.
Collaborate with Tier 1 and 2 technicians, providing mentorship and guidance.
Provide essential support to voice and data customers, ensuring prompt and effective service delivery.
Assist in diagnosing and resolving basic wireline and wireless service issues by collaborating with internal and external resources.
Coordinate with vendors, stakeholders, and other teams to ensure successful outcomes.
Document all support activities accurately within the ticketing system.
Assisted in coordinating remote field engineer dispatches and provided support during on-site visits.
Assist in managing tickets within support queues, adhering to established processes, SLAs/SLOs/KPIs.
Support change requests and assist in troubleshooting customer configurations.
Prioritize tasks effectively and demonstrate attention to detail in day-to-day responsibilities.
Conduct regular security audits and participate in security incident response activities.
Skills Required
Excellent English Communication skills (Written and verbal).
Extensive experience with SD-WAN technologies and solutions.
Strong understanding of network infrastructure, including routers, switches, firewalls, and VPNs.
Ability to work on rotating shifts and on-call rotations.
Minimum of 5 years of experience in a network operations center or similar environment.
Good understanding of IP and Optical networks, including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANS, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec.
Experience of shift work.
Ability to work independently and as part of a team.
Strong communication and interpersonal skills.
Experience with cloud services (AWS, Azure, GCP) and networking capabilities.
Preferred Education, Skills, and Experience
CCNP certification or equivalent level of knowledge and experience.
Additional certifications, such as Palo Alto PCNSA/PCCSA, Juniper JNCNA, Fortinet FCA, or similar training and certification, are an advantage and highly desirable.
Bachelor’s degree in computer science, Information Technology, or a related field or experience.
Experience supporting carrier-level data services such as fiber optic and electrical circuits.
Experience supporting carrier-level voice service such as trunking and hosted phone services.
Experience supporting routers, switches, and phone platforms.
Experience supporting Sonus Session Border Controller.
Experience supporting Netsapiens Hosted Platform or similar platforms.
Experience with call routing.
Experience working with network flow and packet capture analysis tools such as Netscout, NetFlow, and Wireshark.
Ability to effectively prioritize workload.
Resourceful, innovative, and creative.
Ability to work extra hours as needed.
Work in a fast-paced and ever-changing environment.z
The company offers:
Fully remote position.
Wide range of Hardware Options.
Growing company.
Collaborative and Dynamic Team.
Legal disclaimer:
Talentuch never requests or accepts any fees or payments from candidates during the recruitment process. All official communication is conducted only through verified LinkedIn accounts or company-designated channels. Any messages or requests outside these channels should be considered unauthentic and reported.
Location: Remote
At Finyard, we’re a global team of engineers, data scientists, marketeers, and financial experts, passionate about technology and innovation. We’re all about bringing revolutionary software services to people all around the world, and have been since 2018.
Our mission is to innovate by launching modern software solutions in the FinTech space, giving users around the world simpler and quicker ways to transact and manage their investments. We are committed to ensuring every product we release is in service of our users, so that as we grow, so do they.
On behalf of our client we are looking for a senior CRM & Lifecycle Marketing specialist to provide services under a service agreement and take ownership of client lifecycle communication across key stages of the customer journey.
The role is focused on increasing client activation, engagement, retention and reactivation through data-driven, cross-channel communication. This is not a purely technical CRM implementation role and not a general copywriting role. We are looking for someone who can understand client behaviour, identify drop-off points and engagement opportunities, design communication journeys, and create messaging that moves clients to the next stage of the lifecycle.
What you will be responsible for
Design and develop lifecycle communication programmes across the full client journey: registration,activation, engagement, retention, churn prevention, reactivation and high-value client treatment.
Analyse customer behaviour and identify where clients drop off, lose interest, need education, require reassurance, or may benefit from a more relevant product or communication path.
Build communication journeys based on audience segments, behavioural triggers, client activity, product usage and business priorities.
Define what message, channel, timing and call-to-action should be used for different client segments and lifecycle stages.
Own cross-channel CRM communication across email, push, in-app messages, website or platform touchpoints, chat, WhatsApp / messengers, and sales or support touchpoints where relevant.
Create client-facing copy and content for lifecycle campaigns, onboarding flows, retention journeys, reactivation campaigns, educational sequences.
Develop message logic, talk tracks, macros or communication guidelines for sales and customer support teams where CRM communication requires human follow-up.
Work with product, BI, engineering, sales, support, compliance and regional teams to make sure lifecycle communication is relevant, technically feasible, measurable and compliant.
Define CRM data and segmentation needs, including behavioural signals, triggers and client attributes required to run effective journeys.
Run continuous testing and optimisation of lifecycle campaigns, including subject lines, timing, content, offers, channel mix, journey structure and audience logic.
Monitor and report performance of CRM flows and campaigns, using data to identify what should be improved, scaled or stopped.
Maintain a consistent tone of voice across client communications, including communication adapted for different regions and client segments.
Ensure that client-facing communication meets relevant compliance and legal requirements.
Requirements
5+ years of experience in CRM, lifecycle marketing, retention marketing, customer engagement or a similar area.
At least 2 years of experience in the fintech environment.
Proven experience designing lifecycle programmes end to end, not only executing standalone campaigns created by someone else.
Strong understanding of customer lifecycle mechanics: onboarding, activation, engagement, retention, churn prevention and reactivation.
Ability to identify behavioural barriers, lifecycle gaps and engagement opportunities, then translate them into practical CRM journeys.
Strong business and customer thinking: ability to understand what kind of message, hook, content or channel is likely to work for a specific client segment.
Hands-on experience with segmentation, behavioural triggers, journey logic, A/B testing and CRM performance analysis.
Experience with CRM or marketing automation platforms such as Braze, Iterable, Customer.io, Optimove, CleverTap, OneSignal, ZohoCRM, Solitics or similar.
Understanding of cross-channel CRM mechanics across email, push, in-app messages, chat, messengers and sales / support communication.
Excellent written English and strong copywriting skills; ability to write clear, engaging and compliant client-facing communication independently.
Comfortable working with behavioural, product and CRM data: defining segments, interpreting results and understanding what should be tested or improved.
Ability to work independently, structure work clearly and take ownership of outcomes under a service agreement model.
Nice to have
Experience adapting CRM communication for international markets such as MENA, SEA, Africa or LATAM.
Experience building CRM programmes from an early or underdeveloped stage.
Experience creating message libraries, tone-of-voice guidelines or reusable lifecycle communication frameworks.
Experience working with educational client journeys or event-driven communication.
Hiring process
Introductory call with the Talent Acquisition team.
Written exercise.
You will be given one of our existing onboarding emails to rewrite, a reactivation brief, and a live market event with a short window to draft the pre-event and post-event messages. This is the core of our assessment.
Technical and strategy interview: journey design, segmentation, measurement.
Final interview with the Chief Revenue Officer.
Location: EMEA; Romania; Hungary; Netherlands; Portugal; Slovakia; Spain; Poland; South Africa; Greece
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be currently based within the EMEA region.
At Oyster, we’re on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere.
Joining as a Business Development Representative (BDR) is your chance to break into tech sales and build a career with real growth potential. From day one, you will be supported by dedicated sales enablement, training, and coaching programs designed to help you succeed and grow.
You will learn how to master outreach, qualify leads, and build relationships that drive business results — all while working with top-tier sales tools like Salesforce, Salesloft, and LinkedIn Sales Navigator.
You won’t be on your own. You will be surrounded by Business Development leaders, experienced Sales Executives, Revenue Operations experts, and an Enablement team that will invest in your development every step of the way.
This is an opportunity to learn fast, make an impact, and grow in a global, high-performing sales environment. If you are curious, ambitious, and ready to develop your career in tech sales, we’d love to hear from you.
Key Responsibilities :
- Create awareness and generate interest in Oyster through outbound prospecting (cold calling, email, and social outreach)
- Partner seamlessly with Sales Executives to drive mid-market and SMB pipeline velocity
- Qualify and schedule high-value meetings that convert into tangible sales opportunities
- Present and clearly articulate Oyster’s global employment platform to target buyers
- Organize, optimize, and manage your pipeline for maximum efficiency and predictable results
- Serve as the voice of the market, collaborating with the GTM team (Sales, Marketing, Product, etc.) to translate buyer intelligence into strategy.
What we value:
- Driven & Motivated: You have a clear “why” that goes beyond money — whether it’s purpose, product, or personal growth
- Ownership & Accountability: You take initiative, learn from mistakes, and find proactive solutions to move forward
- Growth Mindset: You actively seek and implement feedback, always looking for ways to improve, master your craft, and ensure your career progression.
- Resilient & Persistent: You don’t give up easily. You push through challenges and adapt in turbulent times
- T.E.A.M.Oriented: Together Everyone Achieves More! You thrive in a collaborative environment, consistently seeking to elevate your teammates, celebrate team success, all while maintaining your own high standards for results
What will make you successful:
- Strategic Researcher: Finding the information is not your destination; you are naturally curious and synthesize data from diverse sources to strategically guide and focus outreach efforts.
- Organized Precision: You possess exceptional attention to detail and organizational skills, consistently producing accurate work while balancing speed and quality--especially under pressure.
- Creative Problem-Solver: Deconstructing complex challenges into practical steps to generate effective and innovative solutions comes second nature to you.
- Agile and Adaptable: You are open and amenable to change, quickly mastering new tools (including AI) and processes, and swiftly pivoting strategies to progress the pipeline
- Data-Driven Communicator : You view data as your currency for success, leveraging clear and persuasive communication (both written and verbal) as the vehicle to drive action.
Candidates who stand out possess:
- Minimum 6 months of demonstrated success in a customer-centric role (e.g., sales, hospitality, customer success, recruiting) where your results demonstrably relied on proactively engaging people and cultivating genuine relationships to drive a specific, measurable outcome.
- Familiarity with B2B prospecting tools (Salesforce, Salesloft, LinkedIn Sales Navigator, etc.)
- A genuine passion for remote work and an active curiosity about the evolving trends shaping the global workplace
You'll also need
- A reliable home internet connection (or be able to get one)
- Fluent English language skills
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Задачи:
– разработать и реализовать PR-стратегию бренда: позиционирование, ключевые месседжи, коммуникационные приоритеты и медиапланы;
– сформировать с нуля и развивать пул контактов в русскоязычных и зарубежных СМИ;
– мониторить новостную повестку (newsjacking), находить свежие сюжетные углы и превращать продуктовые апдейты в виральные инфоповоды;
– писать и питчить экспертные колонки, аналитику, комментарии и пресс-релизы;
– готовить оперативные комментарии за считанные часы под актуальные события;
– растить Share of Voice (SOV) и цитируемость компании;
– самостоятельно планировать, защищать и распределять PR-бюджет;
– вести прозрачную аналитику и отчетность, показывающую прямую связь PR с бизнес-метриками.
Требования:
– опыт в PR, media relations или редакционных спецпроектах от 4 лет;
– свободный английский (B2+) и безупречный русский язык;
– подтвержденный трекшен: примеры инициированных публикаций с оцифрованным влиянием на бизнес;
– глубокое понимание логики редакций: почему питчи заходят журналистам и как обойти спам-фильтры;
– способность быстро разбираться в сложных IT-продуктах и объяснять технологическую суть простым языком;
– высокая автономность: готовность лидировать процессы, а не ждать задач сверху.
Условия:
– 100% удаленная работа из любой точки мира (вакансия актуальна для специалистов, проживающих вне РФ, РБ, Китая, Ирана, Сирии и др.);
– график 5/2 с гибким началом рабочего дня (ориентир часового пояса — CET);
– предоставление всей необходимой рабочей техники;
– 40 оплачиваемых дней отпуска в год + оплачиваемые больничные;
– соцпакет (Benefits): ДМС (VHI), велнес-программы, компенсация психотерапии, курсы иностранных языков и реферальная программа;
– бюджет на профессиональное обучение и развитие;
– регулярные очные выездные встречи команды.
УдалённоseniorБеларусь, Россия; 100% удаленная работа из любой точки мира (вакансия актуальна для специалистов, проживающих вне РФ, РБ, Китая, Ирана, Сирии и др.); график 5/2 с гибким началом рабочего дня (ориентир часового пояса — CET)
London
УдалённоseniorRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
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