Location: Riyadh
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We are looking for strategic-thinking, resourceful, and highly driven Enterprise Account Managers to join our Commercial team in Riyadh. Come and help us shape the future of Payments in the Kingdom!
We are looking for top-tier payments talent to join our high-performance culture as we continue to scale after exponential growth in 2025, working with the biggest names in the region.
As an Enterprise Account Manager, you are the business advisor and primary post-integration point of contact. You will act as a trusted advisor, helping our largest merchants navigate the complex global payments landscape. You must possess the ability to influence C-level stakeholders, the analytical rigor to perform deep dives into payment performance, and the resilience to turn difficult conversations into win-win partnerships.
Candidates will be assessed against a specific set of criteria for each level (Mid & Senior) depending on their depth of payments experience and the competencies demonstrated throughout the interview process.
What you’ll be doing:
- Driving Merchant ROI: Crafting and executing merchant-specific development plans that focus on tangible revenue generation and value-add.
- Performance Optimization: Conducting deep-dive analyses of merchant payment data to increase acceptance rates, reduce false declines, and optimize the checkout flow.
- Strategic Growth: Proactively identifying opportunities to upsell new products and features, increasing our "share of wallet" within each account.
- Retention & Loyalty: Acting as the primary line of defense against churn by building high-touch, consultative relationships and resolving complex merchant pain points.
- Commercial Negotiation: Navigating difficult conversations and handling pushback from sophisticated enterprise merchants with a focus on long-term partnership.
- Cross-Functional Collaboration: Partnering with Sales, Integration, Legal, and Product teams to ensure an outstanding, seamless merchant experience.
- Market Advocacy: Acting as the voice of our product and an ambassador of our brand, providing expertise and guidance on global payment strategies.
About you:
- Experience: At least 4 years of experience in a B2B Enterprise Account Management or Relationship Management role within a payments or digital first business!
- Payments Expertise: Strong knowledge of e-commerce, payment technologies, and major future trends in the financial ecosystem.
- Commercial Acumen: Proven ability to hit financial targets, reduce churn, and drive expansion revenue (upselling/cross-selling).
- Resilience: Experience handling high-pressure situations and pushback from difficult or demanding enterprise stakeholders.
- Analytical Mindset: Comfortable using data to tell a story; you can turn complex transaction data into actionable recommendations for a merchant.
- Adaptability: You thrive in a fast-paced, entrepreneurial environment and can manage multiple priorities without losing focus on performance.
- Communication: Exceptional English communication skills (Arabic is a plus), with the ability to influence at all levels of an external organization.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Задачи:
— Управление командой CSM: постановка задач, контроль работы, развитие сотрудников, проведение регулярных встреч и контроль выполнения KPI.
— Построение системы развития команды: 1:1, ИПР, обучение, оценка компетенций и повышение самостоятельности CSM.
— Управление удержанием клиентской базы: снижение Churn, работа с клиентами группы риска, анализ причин оттока и запуск мероприятий по сохранению клиентов.
— Построение системной профилактики оттока через Risk Radar, Action Plan и контроль результата.
— Построение и развитие клиентского пути: онбординг, регулярные касания, контроль активности клиентов, развитие использования продуктов MOZG.
— Управление этапами 30/60/90 дней, Time-to-Value и ростом Adoption клиентов.
— Управление Risk Radar: выявление клиентов с риском оттока, формирование ППР «проблема — причина — решение», контроль реализации плана по каждому критичному клиенту.
— Анализ клиентских показателей: Churn, Retention, NRR, активность пользователей, динамика клиентской базы, причины отказов и возвратов.
— Умение связывать клиентские показатели с бизнес-результатами и экономикой клиента.
— Организация регулярных клиентских встреч, бизнес-ревью, консультаций и других инструментов развития ценности MOZG для клиента.
— Проведение QBR/EBR и управленческих разборов на основе данных.
— Работа с эскалациями и сложными клиентскими ситуациями, участие в переговорах с ключевыми клиентами.
— Развитие стандартов работы CSM, базы знаний, регламентов, сценариев коммуникации и инструментов контроля качества.
— Взаимодействие с отделами продаж, поддержки, продукта, финансового консалтинга и другими подразделениями компании.
— Выстраивание единого клиентского контура и качественной передачи задач между функциями.
— Сбор обратной связи клиентов и формирование предложений по развитию продукта, сервиса и клиентского опыта.
— Автоматизация работы CSM с использованием CRM, аналитических инструментов, AI и современных технологий.
Требования:
— Опыт работы в Customer Success, Account Management, клиентском сервисе или сопровождении B2B-клиентов от 3 лет.
— Будет преимуществом опыт управления клиентским направлением в B2B-продуктах.
— Опыт управления командой от 1 года.
— Практический опыт работы с Churn, Retention, клиентскими рисками и развитием клиентской базы.
— Сильные аналитические навыки: умение работать с показателями, сегментацией клиентов и находить причины изменений в данных.
— Умение выстраивать системные бизнес-процессы и контролировать их выполнение.
— Опыт работы со сложными клиентами, эскалациями и удержанием клиентов.
— Сильные управленческие и коммуникационные навыки.
— Коммерческое мышление и понимание влияния CSM на сохранение и развитие выручки компании.
— Уверенное владение Excel / Google Sheets, CRM-системами.
— Готовность активно использовать AI-инструменты и автоматизацию в ежедневной работе.
— Опыт работы в SaaS, IT, аналитических продуктах или ресторанном бизнесе будет преимуществом.
— Особенно ценен опыт операционного управления в ресторанном бизнесе: управляющий, операционный директор, руководитель направления.
Условия:
— Руководящая позиция в направлении развития клиентов MOZG.
— Возможность напрямую влиять на клиентскую стратегию, процессы CSM и показатели Churn.
— Работа с B2B-клиентами ресторанного бизнеса и руководителями компаний.
— Возможность развивать собственную команду, внедрять новые процессы, аналитику и AI-инструменты.
— Работа в команде, где результат оценивается не количеством коммуникаций, а удержанием, развитием и реальной ценностью для клиента.
— Уровень дохода обсуждается индивидуально по итогам собеседования.
Location: Utah - Salt Lake City
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities — we elevate them.
About the Role
The Property Manager is responsible for the overall performance, operations, and financial success of a multifamily community. This role leads all on-site functions, including leasing, resident experience, financial management, and property maintenance, while ensuring alignment with Cottonwood Residential’s standards and objectives. The Property Manager drives a culture of service excellence, accountability, and collaboration. This role is ideal for a results-driven professional who can balance financial performance, team leadership, and resident satisfaction to maximize asset value and deliver strong operational outcomes.
Key Responsibilities
Financial & Asset Management
Manage the financial performance of the community, including operating within budget and achieving revenue and expense targets
Oversee rent collection, delinquency management, and bad debt recovery, including participation in legal proceedings as necessary
Review and approve invoices to ensure accuracy, proper coding, and budget alignment
Assist the Regional Manager in developing and managing the annual operating budget
Analyze financial reports, occupancy trends, and market data to drive informed decision-making
Operations & Property Oversight
Oversee the daily operations of the community, ensuring efficiency, organization, and compliance with company policies
Conduct regular property inspections to identify maintenance needs, safety concerns, and opportunities for improvement
Oversee Self-Guided Tour operations, including unit readiness, signage, and daily inspections
Coordinate with maintenance teams and external vendors to ensure timely completion of repairs and capital needs
Maintain accurate and complete records, including resident files, vendor contracts, property inventory, and compliance documentation
Ensure all administrative systems and property management data are accurate and up to date
Leasing, Marketing & Resident Experience
Develop and execute marketing and leasing strategies to achieve occupancy and revenue goals
Conduct regular market surveys and competitive analysis to inform pricing and positioning
Oversee leasing performance, ensuring effective use of sales techniques and marketing tools
Implement resident retention programs to drive renewals and satisfaction
Ensure a high level of responsiveness to resident requests and service needs
Plan and support resident engagement initiatives and community events
Team Leadership & Development
Lead, coach, and develop all on-site office and maintenance team members
Oversee hiring, onboarding, training, scheduling, and performance management for the community team
Foster a strong team culture focused on accountability, collaboration, and service excellence
Provide ongoing feedback, coaching, and development opportunities to support team success
Set clear expectations and monitor performance against property and company goals
Compliance & Risk Management
Ensure compliance with company policies, safety standards, and all applicable local, state, and federal regulations
Promote safety awareness and ensure adherence to OSHA standards across the community
Identify and address potential risks, safety hazards, and operational concerns proactively
Maintain appropriate documentation for permits, licenses, and regulatory requirements
What You Bring
High school diploma or GED required; college degree preferred
Professional designations such as CAM, ARM, or CCRM preferred
3+ years of experience in multifamily property management
3+ years of experience leading, developing, and managing on-site teams
Strong financial acumen, including budgeting, reporting, and expense management
Solid understanding of leasing, marketing strategies, and resident retention
Excellent communication, leadership, and interpersonal skills
Strong organizational skills with attention to detail and ability to manage multiple priorities
Effective problem-solving skills with the ability to make sound decisions in a fast-paced environment
Proficiency in Microsoft Office Suite
Experience with Entrata, REBA, or similar systems
Self-starter with strong initiative, accountability, and a results-driven mindset
Flexibility to work extended hours, including time prior to office opening
Ability to walk the property, stand for extended periods, and work both indoors and outdoors as needed
Physical Requirements
Stand or walk or sit alternatively depending on the day’s needs. Estimate 70% of time is spent on feet and 30% sitting at a desk.
Bending, stooping, and squatting for filing and picking up litter around the property frequently
Ability to climb stairs frequently needed to show and inspect the property.
Pushing and pulling doors/cabinets to inspect the property frequently
Reaching above the shoulders for supplies and inspecting the property frequently
Writing/typing for communication frequently
Grasping/turning for telephone and doorknob use frequently
Finger dexterity to operate office equipment frequently
Lifting/carrying 10-25 lbs. occasionally needed.
Constant need for vision in small detail and beyond arm’s reach to view computer screens, reports, forms, inspecting property, etc.
Constant need for hearing to communicate with staff, vendors, residents, and prospects in person and on the telephone.
Why Cottonwood Residential?
We don’t just manage properties — we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: Remote UK
Workplace: Remote
InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com http://www.influxdata.com.
We are looking for a results driven Account Manager to join our Commercial team! In this role, you will manage a portfolio of around 30-40 accounts, focusing on retention while identifying opportunities for growth and incremental ARR. The ideal candidate will have 1-3 years of experience as an Account Manager or Renewals Specialist, with a proven ability to foster relationships and expand account spend.
At this time, we're prioritizing folks who live in the UK.
What you'll be doing
- Manage a portfolio of customer accounts and renewals with a focus on customer obsession and high retention and satisfaction levels.
- Lead the renewal process for each account, ensuring customers needs are met, checkins are scheduled and commercial terms align with customer needs and expectations.
- Identify and implement growth opportunities within your accounts to drive incremental revenue growth. Identify new use cases and new groups that can get value from additional capabilities.
- Build and maintain strong relationships with key stakeholders within each account.
- Collaborate with cross-functional teams (Sales, Support, Marketing, etc.) to enhance customer experience and maximize value.
- Monitor account health and proactively address potential risks to retention and growth.
What we're looking for
- 1-3 years of experience as an Account Manager or Renewals Specialist, with a focus on driving renewals and growth.
- Proven ability to manage +50 accounts while balancing renewals and identifying expansion opportunities.
- Strong communication, negotiation, and relationship building skills.
- Self motivated with the ability to work independently and as part of a team.
It’s a plus if you have
- Experience selling open source/SaaS
- Experience in NoSQL data technologies or other modern data platforms
- Experience selling enterprise management solutions (Systems Management, Cloud Management, log analytics, APM, Network Monitoring)
- Proficiency in another language such as French, or Italian
Interview Information:
Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage.
Our Core Values
Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values:
- We value each other
- We get stuff done
- We believe humility drives learning
- We embrace failure
- We are committed to open source
Visit our careers page https://www.influxdata.com/careers/ to learn more about working at InfluxData.
To view our CCPA policies click HERE https://www.influxdata.com/wp-content/uploads/November-2023-InfluxData-Candidate-Privacy-Notice.pdf
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing apply@influxdata.com.
InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place.
Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com http://influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com.
Задачи:
— Работа с вертикалями Binary и Gambling
— Запуск рекламных кампаний по разным GEO
Требования:
— Опыт работы Media Buyer от 1 года
— Обязательный опыт работы с Chatterfy
— Наличие успешных кейсов и понимание работы с ROI/KPI
— Рассматриваются кандидаты из вертикалей Binary и Gambling
— Желание масштабироваться и зарабатывать вместе с командой
Условия:
— Полностью удалённая работа из любой точки мира
— Анлим бюджеты и сильная инфраструктура для работы
— Собственный in-house: дизайн, техотдел, разработка, retention
— Возможность быстро расти внутри команды и развиваться в разных вертикалях
— Поддержка опытных коллег и быстрые решения без лишней бюрократии
Location: London
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
ABOUT THE ROLE
Almost any company can produce training video at scale today. Almost none can tell you whether it actually made someone better at their job. We're building the product that closes that gap: an agentic, real-time experience where people practice live, dynamic scenarios, and where organizations finally get genuine signal on readiness, instead of a metric tied to course completion. This is a zero-to-one bet on what comes after content, which is practice, and proof.
You'll own one of two of the domains inside that bet, Surveys and Guidance, from strategy through ship.
WHY NOW
Real-time, agentic AI has only just become good enough to hold a convincing live scenario, and to make sense of what happens inside one. The window to define this category is open now, and we intend to own it.
THE PROBLEM YOU'RE SOLVING
Today, the most a company can do to check whether someone has genuinely learned something is watch them complete a module or pass a quiz. The behaviors that matter in real roles, in real moments, are rarely tested reliably, and what comes back to the business is a thin, lagging signal.
We have the underlying technology to change that. What we need is a product manager who can turn it into something an enterprise will use to prepare its people, and that an end user actually wants to engage with, across two connected domains:
- Surveys - capturing structured, trustworthy signal at scale: how people feel, how they're performing, and where the gaps are.
- Guidance - giving people direction in the moment they need it, live and in context, rather than as a debrief after the fact.
Both sit inside the same bet: give organizations proof of readiness, not just proof of attendance.
WHAT YOU'LL BE DOING
- Owning the multi-quarter strategy for Surveys and Guidance, setting the direction, identifying the right problems to solve, and making the trade-offs needed to deliver against them.
- Defining and evolving the success metrics for both domains, and connecting product outcomes directly to commercial results: retention, expansion, and revenue impact.
- Getting close to the customers who matter most: understanding how they think, where current tools leave them exposed, and translating that into a product direction others can act on.
- Driving a shared understanding of where these product areas are going and why. Engineering, design, R&D, and commercial counterparts should all be able to articulate the strategy and the reasoning behind it.
- Producing written narratives, strategy docs, and PRDs, that move decisions forward and give your team the context to build the right thing without a follow-up conversation.
- Balancing short-term delivery with long-term product health: scoping to reflect execution risk, hitting milestones predictably, and iterating based on evidence rather than opinion.
- Contributing to improvements in product practice across the team, and actively participating in PM hiring.
WHO YOU ARE
You've owned a critical product domain before, one where the stakes were real and the strategy was yours to set, not just execute. You're comfortable operating with autonomy on the what, not just the how, and you have a track record of connecting product decisions to commercial outcomes.
You understand that zero-to-one products in complex domains require you to hold two things at once: the discipline to deliver predictably in the short term, and the judgment to make the right long-term bets while the evidence is still forming. You don't wait for a clean brief. You identify the right problems, form a view, and bring others along.
You're a strong written communicator. Engineering and design partners, commercial leads, and senior leadership should all come away from your docs and updates with a clear understanding of where the domain is going and why, without needing to ask.
You care about the quality of the experience. Real-time, agentic products are unforgiving, and you hold a high bar for what "good" feels like, for the user in the moment and for the customer looking at outcomes.
YOU MAY BE A GOOD FIT IF YOU BRING
- Significant experience in product management, with direct experience owning a critical product domain: setting strategy, not just executing it.
- A track record of connecting product outcomes to commercial results: ARR, retention, expansion, or equivalent.
- Experience with zero-to-one product development in a complex, experience-driven space. You've navigated the ambiguity of a zero-to-one build and have the scar tissue to show for it.
- Experience building agentic or AI-powered products. You understand what makes real-time AI interactions feel natural, and what breaks them.
- Strong written communication: strategy docs, PRDs, and decision memos that others can act on without a follow-up conversation.
- Experience working alongside enterprise buying motions. You'll be close to the commercial team, and that context matters.
We encourage you to apply even if you don't meet every point above. Strong candidates rarely match a list exactly, and we'd rather hear from you.
LOCATION
Flexible, hybrid role based from our London office.
OUR CULTURE
At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21
GLOBAL BENEFITS:
- You will be compensated well with a generous salary and equity.
- You get 25 days of annual leave + local holidays.
- Regular team offsites where you’ll get to collaborate with the product & engineering team in person.
- Work from home budget
- Work from anywhere policy of 60 days per year
- Generous referral scheme
- Enhanced parental leave - maternity leave includes 16 weeks at full pay, and paternity leave includes 5 weeks at full pay (if your country’s government scheme offers more generous support, you receive whichever is greater - our enhanced policy or the local statutory benefit)
BENEFITS SPECIFIC TO UK:
- Private healthcare via AXA for you with a discount for dependants
- 5% pension match
- Team lunches Tuesday-Friday in the office
- Flexible, hybrid role based from our London office.
Location: Tbilisi, Georgia
Workplace: remote
Novakid is a fast-growing online English school for children aged 4–12 and a Learning Games Company with international investors and global ambitions. Since 2017 we've grown to 4,000+ teachers working with kids in 50+ countries, delivering 4.9 million lessons every year.
We're looking for an experienced Game Designer to become an ambassador of fun for kids, create educational games and systems that can compete with Roblox and Brawl Stars for kids' attention. Your job is to make kids want to come back, and to build the systems that keep them coming back.
You will…
Lead game design in a small cross-functional team building an educational game for kids.
Design core loops and moment-to-moment gameplay that are fun first and teach along the way.
Own features end to end, from concept to release and post-launch iteration, and be accountable for retention and engagement metrics.
Design onboarding and first sessions that hook players and drive early retention.
Design and balance the game economy: currencies, sources and sinks, reward curves and progression pacing.
Plan live-ops: seasons, events, recurring loops and a sustainable content cadence.
Write build-ready GDDs, product specs and flows independently, detailed enough for developers, artists and designers to execute without back-and-forth.
Define success metrics before launch, predict feature impact, and read the results with the PM and analysts.
Work with the Product Manager on the roadmap and propose features that target specific metrics.
Make sure educational goals are met through gameplay by collaborating with academic experts.
Use AI tools to move faster, including prompting, voice features (TTS / speech-to-speech) and rapid prototyping.
Run and learn from playtests: propose hypotheses for UX research, deconstruct competitors, and turn insights into gameplay improvements.
Must have
3+ years as a Generalist Game Designer, preferably in F2P mobile, with a strong sense of fun and a focus on retention, engagement and onboarding.
Hands-on economy design experience: currency sources and sinks, reward curves and balancing.
Ability to write GDDs, product specs and flows independently at build-ready detail.
Analytics fluency: you know the core F2P metrics, can form hypotheses about a feature's impact, and can read the data after launch.
Excellent English (B2+ minimum), as all meetings and documentation are in English.
Strong advantage
Live-ops experience: seasons, events, recurring loops and content cadence.
Experience with EdTech or kids' products.
AI fluency: strong prompting skills, experience with TTS or speech-to-speech, and using AI for rapid prototyping.
Join us…
High autonomy within a cross-functional team of senior specialists from mobile gaming and EdTech.
The chance to create holistic game experiences and significant features from scratch.
Internal playtesting and UX research support to back your decisions.
A product with proven market success and a global user base.
Tangible impact: games that positively influence children's lives worldwide.
If you're a creative, data-driven game designer who knows how to make things fun, and you're excited about educational games, we'd love to hear from you!
We offer…
Competitive remuneration
Remote work
Unlimited holidays
Bonuses and stock options
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Lisbon, Portugal or London, the UK
What You’ll Do
The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term retention and contract renewals. Acting as both a trusted business advisor and a commercial owner of the account, you will build strategic relationships with stakeholders to clearly articulate ROI and business value and ultimately successfully close renewals maximizing upsells and minimizing churn. You will collaborate tightly with the Sales team to maintain accurate weekly forecasts and contribute to critical engagements like Executive Business Reviews. In addition, you will embed AI-driven optimization into your daily workflows—using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.
Key Responsibilities
Customer Lifecycle & Success
Manage customer engagement across the entire customer lifecycle, from onboarding through renewal.
Be a Trusted Advisor to your customers by helping them adopt the Cloudflare products and services to meet their needs and make them successful
Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion.
Maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.
Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings, with a track record of successful planning and execution of Executive Business Reviews.
Demonstrate how your customer engagement directly impacts revenue growth and adoption of Cloudflare solutions and services.
Commercial & Renewals
You are ultimately responsible for the retention and growth of your book of business. You will own and drive the renewal including maintaining and reporting an accurate weekly forecast.
Negotiate and execute renewal contracts in accordance with customer objectives.
You will be an expert in deal construction and pricing strategy. You will directly be designing renewals to create a win-win for customers and Cloudflare.
Analyze data and leverage tools to identify selling opportunities and business value.
Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets.
Cross-Functional & Operational Management
Develop and maintain long-term relationships with stakeholders in your account portfolio.
Work cross-functionally with Product, Engineering, Support,Marketing and other teams to resolve customer business issues and work towards each customer’s stated goals.
Manage customer feedback and product needs by providing feature requests to internal partner teams.
Able to prioritize effectively to handle multiple deals at the same time.
AI Competencies
Generative AI: Mastery of LLMs to rapidly draft renewal communications, synthesize quarterly review data, and prepare executive summaries.
Data Analysis: Proficiency in leveraging AI analytics tools to parse customer usage metrics and instantly highlight up-sell or cross-sell opportunities.
Workflow Automation: Ability to build automations to synchronize CRM data, update weekly forecasts, and trigger lifecycle alerts.
AI Problem Solving: The instinct to view AI as a partner in solving tough problems to keep the Internet moving forward.
Qualifications
Minimum of 3 years of experience in a Customer Success/Account Management role or Inside or Field sales.
Fluency in Hebrew
2+ years of industry experience, with experience in cloud security and/or performance industries preferred.
Bachelor's degree and/or other professional qualifications.
Direct experience in commercial sales, negotiation, and deal closure.
Strong understanding of or willingness to learn about computer networking and “how the internet works,” with network security a plus.
Manage and prioritize competing portfolio demands, aligning internal resources with the highest-impact commercial and retention goals
Expertise in SaaS retention and sales process and excellent knowledge of value driven sales.
Excellent problem solving skills with the ability to creatively achieve resolutions.
Compensation
● For Portugal based hires: Estimated annual salary is between €50,000 - €69,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Ищем в небольшую игровую команду двух сильных универсальных специалистов: 3D Game Artist Generalist и Senior+ Unity Developer.
Цель команды — быстро превращать концепции мобильных игр в компактные MVP, выпускать их на реальные устройства и в сторы, тестировать gameplay, retention, интерес аудитории и другие ключевые показатели. Процесс разработки включает этапы: концепция → быстрый MVP → тестирование → метрики → Kill / Iterate / Scale → полноценная разработка лучших проектов.
Senior+ Unity Developer:
— оценивать концепцию и предлагать оптимальную реализацию;
— создавать Unity-проект с нуля;
— реализовывать core gameplay, управление, UI и игровую логику;
— строить переиспользуемую архитектуру и модули для ускорения следующих MVP;
— быстро собирать прототипы без лишнего overengineering;
— подключать аналитику, рекламу, IAP и необходимые SDK;
— оптимизировать проекты под мобильные устройства;
— готовить Android/iOS-сборки;
— самостоятельно работать с Google Play Console, App Store Connect и RuStore;
— публиковать проекты, проходить модерацию и исправлять технические проблемы.
Плюсом будет опыт с hyper-casual, hybrid-casual и casual мобильными играми.
3D Game Artist Generalist:
— развивать визуальное направление, собирать референсы и концепты;
— моделировать персонажей, окружение и игровые объекты;
— создавать low-poly / stylized / mobile-friendly модели;
— UV, текстуры, материалы, retopology и оптимизация;
— rigging и базовая анимация;
— простые VFX;
— подготовка ассетов, материалов и prefabs для Unity;
— создание привлекательных артов, рендеров, иконок и других визуальных материалов.
Важно понимать, где качество действительно влияет на тест, а где лучше быстрее проверить гипотезу.
Дополнительная информация:
— команда из сильных универсалов, а не большая студия из узких специалистов;
— на первом этапе главный фокус — скорость создания и проверки MVP.
Задачи:
— Стратегическое развитие мобильного приложения как основного цифрового канала розничной сети: доставка, программа лояльности, рекламная платформа;
— Фокус на развитии сервиса доставки: управление продуктовой воронкой от поиска товара до получения заказа, улучшение UX, сокращение времени оформления, рост конверсии в заказ;
— Формирование и управление продуктовым roadmap совместно с командой разработки: приоритизация бэклога, спринты, контроль сроков и качества релизов;
— Управление ростом аудитории приложения: привлечение новых пользователей, удержание, реактивация, работа с funnel от установки до первого и повторного заказа;
— Поддержка команды программы лояльности: персонализация, механики вознаграждения, интеграция с покупательским поведением, измерение влияния на LTV и частоту покупок;
— Развитие рекламной платформы в приложении: формирование инвентаря, таргетинга, форматов совместно с командой retail media, обеспечение технических возможностей для монетизации;
— Постановка и контроль продуктовых метрик: MAU/DAU, retention, конверсия в заказ, средний чек, частота покупок, время доставки, NPS, ARPU, ROMI;
— Анализ пользовательского поведения, проведение A/B-тестов, принятие решений на основе данных;
— Взаимодействие со стейкхолдерами: согласование продуктовой стратегии с бизнес-целями розничной сети, защита решений перед руководством, управление ожиданиями.
Требования:
— Опыт работы в product management от 5 лет, из них в mobile-продуктах не менее 3-х лет;
— Высшее образование (техническое, экономическое или управленческое);
— Дополнительное образование в сфере product management, mobile product приветствуется;
— Опыт руководства продуктовыми командами от 2 лет (CPO, Head of Product, Senior/Lead Product Manager);
— Опыт развития мобильного приложения с аудиторией от 500 тыс. MAU — обязательно;
— Опыт работы с e-commerce / delivery-продуктами (X5, Магнит, Яндекс, СберМаркет, Ozon, Samokat и аналоги);
— Успешный опыт запуска или масштабирования сервиса доставки;
— Опыт работы с программами лояльности и/или рекламными платформами в мобильных приложениях будет являться преимуществом;
— Опыт управления roadmap в условиях нескольких бизнес-целей одновременно (доставка, лояльность, монетизация);
— Глубокое знание мобильных продуктовых метрик: MAU, DAU, retention (D1/D7/D30), конверсия по воронке, churn rate, LTV, ARPU, ARPPU;
— Принципы мобильного UX/UI, customer journey mapping, jobs-to-be-done;
— Методологии разработки: Agile, Scrum, Kanban — понимание процессов и умение работать с командой разработки;
— A/B-тестирование: постановка гипотез, расчёт выборки, анализ результатов, статистическая значимость;
— Юнит-экономика мобильного приложения: CAC, LTV, payback period;
— Основы мобильного маркетинга: ASO, push-стратегии, deep linking, attribution;
— Понимание принципов монетизации через рекламу в мобильных приложениях (ad inventory, форматы, частота показов);
— Принципы построения программ лояльности в ритейле: механики начисления/списания, сегментация, персонализация.
Условия:
— Работа в стабильной, динамично развивающейся Компании;
— Белая заработная плата (оклад + премия, обсуждается на собеседовании);
— Трудоустройство с первого рабочего дня, полный социальный пакет (оплачиваемые отпуска и больничные листы);
— ДМС после испытательного срока;
— Возможности развития и карьерного роста;
— Корпоративное обучение в процессе работы;
— График работы 5/2 (9:00-18:00);
— Комфортабельный офис у м. Университет (БЦ "Капитолий");
— Развитая корпоративная культура.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Head of Customer Success, APAC at Anthropic, you will build and lead our Customer Success function across Asia Pacific. You will scale a team of managers and CSMs who help our most strategic APAC customers realize the full value of Claude. This is a foundational leadership role: you will establish how we run CS in the region, hire and develop a multi-market team of managers, and partner closely with your global counterparts to deliver a globally consistent customer experience while localising where it matters.
APAC is not one market. You will lead across India, Japan, Korea, ASEAN, and Australia and New Zealand (ANZ), each with its own buying culture, regulatory context, language needs and pace of AI adoption. You will work hand-in-hand with global GTM, Product and Engineering leaders to shape our APAC CS strategy, take APAC customer priorities back into the business, and drive adoption, retention and growth across some of the most exciting markets in the world.
Key responsibilities
Build and lead a multi-layered Customer Success organisation across APAC, managing managers and scaling the team responsibly as our APAC business grows.
Define and execute the APAC CS strategy in close partnership with global CS leadership, aligning with the global agenda while localising approach, motion and programmes for APAC market dynamics.
Own CS business outcomes including customer health, retention, expansion and satisfaction across APAC accounts.
Hire, develop and coach a high-performing team of CS managers and individual contributors, building a culture that reflects Anthropic's values across Asia's diverse geographies, languages and working cultures.
Partner with global CS, Sales, Product and Engineering teams so the voice of APAC customers reaches decision-making forums.
Establish scalable processes, playbooks and operating cadences that work across APAC time zones (India to Japan, Korea and ANZ) and overlap responsibly with global teams.
Represent Anthropic with senior customer stakeholders across APAC, leading executive engagements, QBRs and strategic account conversations with enterprises, digital natives, startups and public sector bodies.
Build strong working relationships with APAC channel and cloud partners, and with systems integrators and consulting firms that shape enterprise AI adoption in the region.
Contribute to global CS strategy as a senior leader, bringing an APAC perspective to team planning, segmentation and prioritisation.
Help shape how we deploy AI responsibly with customers across APAC's varied regulatory environments, including data residency, privacy and sector rules in markets such as India, Japan, Korea, Singapore and Australia.
Minimum qualifications
15+ years of experience in management consulting, technology consulting, professional services or customer-facing advisory roles, with a track record of advising senior client executives on complex transformation programmes.
Experience building and leading multi-market Customer Success or Technical Success organisations, including managing managers
Track record of scaling CS teams across APAC at enterprise software, SaaS or AI/ML companies
Demonstrated ability to balance global alignment with regional localisation across multiple APAC markets and cultures.
Strong people leadership: a clear philosophy on hiring, coaching and developing managers and senior ICs.
Experience owning enterprise customer relationships and driving measurable business outcomes (retention, expansion, adoption) in APAC markets.
Strong executive presence and the ability to represent a company credibly with C-suite stakeholders across APAC.
Excellent cross-functional partnership skills, particularly working across time zones with global leadership teams.
Preferred qualifications
Experience leading Customer Success across APAC
Working fluency in an APAC language (for example Japanese, Korean or an ASEAN language) or a strong record of leading teams that operate in those languages
Experience standing up a CS function in a new APAC market from the ground up
Background in API products, developer platforms or consumption-based business models
Familiarity with AI/ML technologies and the ability to explain complex technical concepts to business audiences
Experience working with APAC hyperscaler, channel and SI partners on joint customer delivery
Track record of influencing global product roadmaps through structured customer feedback from APAC markets
Passion for responsible AI development and deployment
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Istanbul
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
This role is full remote within CET ±3h.
TEAM
Our Gaming team is made up of hybrid-casual, casual and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games.
Joining our Live games team means collaborating with gaming industry experts on globally renowned, enduring games, while embracing exciting new entrepreneurial ventures. With over seven billion downloads worldwide and a portfolio of more than 10 resilient hybrid games generating more than $20m per year, we are the largest and most successful hybrid publisher in the world.
Voodoo is creating a small experimentation team with a big mission: find the next best way to entertain the world by taking one of our best hits, Crazy Kick https://play.google.com/store/apps/details?id=com.orbitalknight.ridiculousfreekick&hl=en to a new level.
ROLE
As a Game Lead, you will be the owner of your game and team. Your mission will be to define the right direction, build the team, and drive execution with speed, focus and ambition.
During the first 6 months, your main focus will be on improving the core gameplay: making the game more satisfying, juicy, exciting and fun to play, before scaling the rest of the product.
You will:
- Build and lead your own small team, starting with around 4 people
- Set clear goals and make sure the team reaches them
- Lead, inspire and motivate the people working on the game
- Focus first on improving core gameplay, game feel, pacing and player satisfaction
- Identify what makes the game fun today and what could make it much stronger tomorrow
- Monitor and improve key game metrics such as retention, playtime, engagement and monetization
- Be involved and hands-on across all aspects of game development: game design, level design, UI/UX, tech, art and product decisions
- Continuously improve the internal process of game creation and iteration
- Manage your team’s performance and growth, keeping a high talent bar and helping strong people develop
PROFILE
- 4 to 5+ years of experience in the gaming industry (Development, Product, Design, Art etc.)
- Mobile F2P market experiences (in Design ideally), track record with a successful mobile game
- A passion for mobile games and a strong understanding of core gameplay, game feel, player experience and iteration
- A proactive, ownership-driven mindset
- Strong leadership potential or previous team leadership experience
- A data-driven approach to decision-making
- The ability to move fast, test ideas, learn from results and iterate quickly
- Strong English communication skills and the ability to align different crafts around a clear direction
- AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work
BENEFITS
- Best in Class compensation
- Other benefits according to the country you reside.
Location: Estonia - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
Wrike relies on a dynamically changing set of integrated SaaS tools, and securing them requires dedicated, end-to-end ownership of their data security posture. Asking questions like what data is collected, why, how long it’s retained, and how it flows between systems. As Business Systems Security Analyst, you will own this space by establishing continuous data governance, SaaS integration governance, and identity & access management across our business systems. Helping Wrike stay proactive and prevention-focused rather than reactive.
Your Impact:
Own data governance across business systems: what’s collected, why, retention, and data flows between systems
Govern SaaS integrations: inventory, risk assessment, and secure onboarding/offboarding of third-party tools
Manage and review access provisioning and deprovisioning across integrated SaaS platforms, ensuring least-privilege principles are enforced throughout the identity lifecycle
Oversee SSO configurations, OAuth scopes, and service account permissions across business-critical systems, identifying overprivileged accounts and stale access
Monitor and help harden the security posture of business-critical SaaS platforms and their connected tools
Conduct periodic access reviews and certifications for SaaS platforms, with a focus on privileged and third-party system accounts
Conduct security reviews of integrations from a data flow perspective before they connect to business-critical systems, including evaluating IAM implications such as API keys, OAuth tokens, and service accounts
Partner with system owners to remediate risks and embed security into business processes
Focus on AI-driven integration workflows: MCP, A2A, and emerging agent-based protocols
Your Qualifications:
Experience securing SaaS business platforms and their integrations, including identity and access management across those environments
Solid understanding of data governance principles: data classification, retention, and data flow mapping
Technical hands-on skills: ability to independently investigate configurations, permissions, API connections, and logs across SaaS platforms
Knowledge of integration best practices: secure API design, least-privilege service accounts, token/secret management, and integration lifecycle management
Understanding of AI tooling and its security implications: how AI-powered tools access, process, and store business data
Experience with third-party/vendor risk assessment and SaaS security posture management
Ability to work cross-functionally with business system owners (Sales Ops, Marketing Ops, RevOps)
Standout Qualities:
Hands-on experience with SSPM tools or Salesforce security tooling
Familiarity with OAuth/API integration security and supply-chain risk
Experience with AI-driven data flows and integrations (e.g., MCP, A2A, agent-based workflows)
Knowledge of Salesforce is a strong plus
Team Dynamics:
You will be joining Wrike's 15-member global Security team led by Maksim Pekuryn, Director of Security. You will report directly to Swen Groeneveld, Head of Security Operations, whose 8-person sub-team includes Security Engineers, Application Security, and SOC specialists. You'll also work closely with cross-functional partners in RevOps, Marketing, and Legal.
Our Work Style:
Tech stack: Salesforce, Marketo, Salesloft, OAuth integrations, connected apps, and related business SaaS tooling.
Collaborative environment working closely with RevOps, Legal, and Marketing teams.
Hybrid mode.
Benefits & Perks:
28 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health Insurance (Employees + Dependents)
Life Insurance Plan
Utility Allowance (30 EUR/month, subject to taxation)
Fitness Plan (800 EUR/year)
Full-remote & On-demand access to Co-working space
What's Next?
Recruiter Screen (30 mins)
Department Interview / Technical Discussion (60 mins)
Cultural Interview with Hiring Manager, CISO, and HRBP
Your recruitment buddy will be
Aleksandar Chernev
, Senior Technical Recruiter.
#LI-AC1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Nicosia
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
Wrike relies on a dynamically changing set of integrated SaaS tools, and securing them requires dedicated, end-to-end ownership of their data security posture. Asking questions like what data is collected, why, how long it’s retained, and how it flows between systems. As Business Systems Security Analyst, you will own this space by establishing continuous data governance, SaaS integration governance, and identity & access management across our business systems. Helping Wrike stay proactive and prevention-focused rather than reactive.
Your Impact:
Own data governance across business systems: what’s collected, why, retention, and data flows between systems
Govern SaaS integrations: inventory, risk assessment, and secure onboarding/offboarding of third-party tools
Manage and review access provisioning and deprovisioning across integrated SaaS platforms, ensuring least-privilege principles are enforced throughout the identity lifecycle
Oversee SSO configurations, OAuth scopes, and service account permissions across business-critical systems, identifying overprivileged accounts and stale access
Monitor and help harden the security posture of business-critical SaaS platforms and their connected tools
Conduct periodic access reviews and certifications for SaaS platforms, with a focus on privileged and third-party system accounts
Conduct security reviews of integrations from a data flow perspective before they connect to business-critical systems, including evaluating IAM implications such as API keys, OAuth tokens, and service accounts
Partner with system owners to remediate risks and embed security into business processes
Focus on AI-driven integration workflows: MCP, A2A, and emerging agent-based protocols
Your Qualifications:
Experience securing SaaS business platforms and their integrations, including identity and access management across those environments
Solid understanding of data governance principles: data classification, retention, and data flow mapping
Technical hands-on skills: ability to independently investigate configurations, permissions, API connections, and logs across SaaS platforms
Knowledge of integration best practices: secure API design, least-privilege service accounts, token/secret management, and integration lifecycle management
Understanding of AI tooling and its security implications: how AI-powered tools access, process, and store business data
Experience with third-party/vendor risk assessment and SaaS security posture management
Ability to work cross-functionally with business system owners (Sales Ops, Marketing Ops, RevOps)
Standout Qualities:
Hands-on experience with SSPM tools or Salesforce security tooling
Familiarity with OAuth/API integration security and supply-chain risk
Experience with AI-driven data flows and integrations (e.g., MCP, A2A, agent-based workflows)
Knowledge of Salesforce is a strong plus
Team Dynamics:
You will be joining Wrike's 15-member global Security team led by Maksim Pekuryn, Director of Security. You will report directly to Swen Groeneveld, Head of Security Operations, whose 8-person sub-team includes Security Engineers, Application Security, and SOC specialists. You'll also work closely with cross-functional partners in RevOps, Marketing, and Legal.
Our Work Style:
Tech stack: Salesforce, Marketo, Salesloft, OAuth integrations, connected apps, and related business SaaS tooling.
Collaborative environment working closely with RevOps, Legal, and Marketing teams.
Hybrid mode.
Benefits & Perks:
25 working days of paid vacation
Sick Leave Compensation (5 Uncertified + 10 Certified Days)
Parental Leave: Fully Paid Maternity / 4 Weeks Paid Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Life Insurance (Employees)
Provident Fund
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Work Permit, Blue Card & Naturalization Support
What's Next?
Recruiter Screen (30 mins)
Department Interview / Technical Discussion (60 mins)
Cultural Interview with Hiring Manager, CISO, and HRBP
Your recruitment buddy will be
Aleksandar Chernev
, Senior Technical Recruiter.
#LI-AC1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Buenos Aires
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
We're searching for an exceptional marketing leader to grow Halter in Argentina and Uruguay - one of the biggest cattle regions in the world. You’ll be building recognition for Halter’s brand that reaches every farming community, with revenue performance to match. We're making our first moves on the ground and we need a senior leader to build the marketing foundation and be part of our core team.
This role is a key driver of full-funnel revenue performance: acquisition, expansion, and retention, all through marketing. You're not running events and content on instruction or directive from HQ. You are accountable for the local marketing strategy to achieve our revenue outcomes. That means thinking like a revenue owner first, and a marketer second.
Your job is to make sure marketing shows up as a genuine lever across that whole funnel: helping win new farmers, and also feeding the stories, proof points and community that keeps existing farmers expanding and retained. You, in tight collaboration with go-to-market leadership, will build this strategy, build the team to deliver against it, and own the demand and pipeline that drives Halter's growth for years to come.
We want you to own marketing for this region. You will have full support from Halter’s global marketing team based in New Zealand HQ, with the brand and strategic frameworks you need to do your job - think of this as our DNA and standardised thinking and that lets every region move fast without reinventing the wheel. We are building the feedback loop to take your feedback and wins, and globalise them, to make Halter’s marketing brilliant in all of our key markets. But ultimately the buck stops with you in Argentina and Uruguay - acquire, expand and retain the best farms in one of the best farming regions globally.
Who we are looking for:
- A full-funnel revenue thinker, not a channel specialist. You've owned acquisition, expansion, and retention outcomes, not just top-of-funnel demand generation. You think in pipeline and revenue contribution first, achieved through strategically driving brand awareness
- Deeply customer-led. You're energised by time on farm with cattle farmers, and you turn that firsthand understanding into commercial decisions such as messaging, proof points, and channel choices, not just generic content ideas.
- A builder and world-class operator. You will build and lead a high-performing, efficient team, ideally with experience scaling a marketing or growth function in a fast paced environment. You will be comfortable rolling your sleeves up and playing ‘executor’, while also knowing the right time to give space to your team to win (or loose) and learn from that experience
- Genuinely commercial. You’re not just comfortable being measured on a revenue number - you demand it from yourself and your team. You move fast on real bets, you’re allergic to decisions not backed by data, and you thrive on seeing real results in real time.
- First-principles by instinct. You use Halter's global frameworks because they're smart, not because you're told to, and you know exactly when the local market demands something different, and can make that case with evidence, not opinion.
- A strong operator across both brand and demand. You’re equally comfortable in a tone-of-voice conversation and a CAC/ROI conversation, and you’re able to move between the two with ease
- Comfortable with ambiguity. You'd rather own the outcome and figure out the path than wait for a fully specified brief.
- AI-forward as a default operating mode, not a tool you occasionally reach for. You and your team use AI to draft and iterate content, personalise outreach at a scale a human team couldn't match manually, and analyse campaign and funnel data faster than a traditional team would. You treat headcount as a last resort after you've pressure-tested what AI can already do, not the other way around.
WHAT THE ROLE LOOKS LIKE:
- Strategy & ownership: Own the marketing strategy and budget end to end, setting the vision and the plan to take Halter from early-market entry to category leadership and one of our largest revenue markets.
- Organic growth & content. Build content that compounds: SEO-driven farmer resources, owned channels, and organic social that establishes Halter as the trusted voice in cattle, not just a paid acquisition function.
- Events strategy. This sits at the heart of our territory manager regional model. You'll partner with sales leadership to decide which field days, expos, and farmer gatherings actually move pipeline in AU, and how they connect directly into the territory manager's patch and pipeline, not run as a separate marketing calendar.
- Case studies & proof. Build a library of farmer stories and results that do double duty: acquisition proof points for new farmers, and expansion/retention proof points for existing ones.
- Paid traffic. Work with the global Performance Marketing function running paid channels in-region with a sharp eye on customer acquisition costs (CAC) and pipeline contribution, not just reach or impressions.
- Enterprise motion. Support and drive the enterprise/larger-account pipeline in AU specifically, where the buying committee, proof requirements, and sales cycle look different from owner-operator farms.
- Accountability for the numbers: Own and report on pipeline, CAC, brand awareness and the complete revenue picture. Marketing is one of the most critical levers that sits right across the funnel, so it’s expected you will design the marketing strategy around each metric from acquisition through to net dollar retention.
- Brand and tone of voice in-region. Use Halter's global brand as the foundation, and make the judgment calls on how it lands with Argentinian and Uruguayan farmers specifically: language, imagery, humour, what plays and what doesn't in this market.
- Objection handling through stories, not just spec sheets. Build ROI case studies and compelling storytelling, delivered through the right channels at the right point in the funnel, that neutralise the objections AU farmers actually raise (price, proof, switching risk), not generic feature messaging.
OUR BENEFITS:
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and restricted stock units, so you own a part of what we’re building.
- Healthy body, healthy mind. You’ll be on the OSDE 410 plan, fully paid by Halter with dependents included, giving you comprehensive maternity cover, dental and vision, and complementary therapies like acupuncture.
- Mental health matters. You’ll have access to up to 30 sessions per year of individual or group therapy, plus up to 15 sessions per family group for bonding therapy.
- Our personal growth is important. Halter offers an annual US$750 personal growth fund to be used for anything that fuels personal growth.
- We offer 26 weeks of paid parental leave for primary caregivers, 4 weeks of paid leave for the other parent, and flexible return-to-work options.
OUR OFFICE FIRST APPROACH:
Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together.
We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter.
Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Manila, Philippines
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Values
Here are our
Company Values
and we’d love to have individuals who can be a culture add to our team!
What We Offer
Permanently Remote
Pay wired directly to your bank account
$50 Monthly Stipend
Annual Bonus
Flexible PTO
Enjoy company time off during some of the major US Holidays
Career fast track for performers and internal mobility
Learn from a team of Stanford, MIT, Google and Harvard alumni
Grow With Us
We are looking for a Senior Software Solutions Engineer in Professional Services (PS) to join our growing team. In this role, you will own the design, development, and delivery of complex technical integrations between our platform and enterprise client systems. You'll operate at the intersection of deep software engineering and customer partnership — leading integration architecture decisions, mentoring junior engineers, and driving technical standards across the PS organization.
The majority of your time is spent writing code, architecting scalable solutions, and solving genuinely hard technical problems. You'll bring an AI-native mindset to everything you build — leveraging LLMs, automation, and modern AI tooling to deliver faster, smarter outcomes for clients and the team. You'll work directly with enterprise clients and internal stakeholders to translate complex business requirements into production-grade software, with direct, visible impact on customer retention and satisfaction.
Day in the Life
Integration & Internal Engineering (50%)
Architect and build robust API integrations between our platform and client HR, payroll, and POS systems
Develop and maintain reusable integration frameworks and shared libraries that accelerate delivery across the team
Own the full software lifecycle — from design and development through testing, deployment, and production support
Build data migration pipelines and CSV transformation solutions for enterprise onboarding
Develop two-way payroll integrations with complex business logic and error handling
Build and deploy custom internal tools that improve team efficiency, integration observability, and customer operations
Own infrastructure-as-code and deployment pipelines using Terraform, GitHub Actions, and related CI/CD tooling — you ship to production, not just to staging
Apply AI-native development practices: using LLMs and AI tooling to accelerate development cycles, generate smarter automation, and build more intelligent solutions for clients and internal teams
Technical Leadership & Mentorship (20%)
Review code and provide technical guidance to junior and mid-level engineers on the PS team
Establish and document engineering best practices, integration patterns, and internal tooling standards
Champion AI best practices across the team — helping others understand when and how to use AI tooling effectively and responsibly
Collaborate with Product and Engineering to surface recurring customer pain points and influence the platform roadmap
Customer & Stakeholder Collaboration (20%)
Lead technical discovery sessions with enterprise clients to define integration scope and requirements
Translate complex business and compliance requirements into clear technical specifications
Serve as the senior technical voice in client conversations — able to communicate architecture decisions confidently to both technical and non-technical audiences
Custom Solutions & Tooling (10%)
Build custom reporting tools, enterprise-grade career site implementations, and AI-assisted automation for customers
Develop internal tooling and dashboards to improve team efficiency, reduce manual work, and scale PS delivery
Who You Are
Engineering Depth:
You write clean, production-quality code and take ownership of what you ship. You think in systems, not just scripts.
AI-Native:
You don't just know AI exists — you actively use it. You're fluent with LLM APIs, prompt engineering, and AI-assisted development workflows, and you have strong instincts around where AI adds genuine value vs. where it introduces risk
Integration Expertise:
Hands-on experience with REST APIs, webhooks, OAuth, and workflow automation platforms (Workato or similar)
DevOps Fluency:
You're comfortable with Terraform, GitHub Actions, and CI/CD pipelines — shipping and maintaining production infrastructure is part of your normal workflow, not an afterthought
Technical Leadership:
You've mentored engineers, led code reviews, and contributed to engineering standards — not just executed tickets
Problem Solving:
You enjoy ambiguous problems and bring structured thinking to novel technical challenges
Communication:
You can hold your own in a technical architecture conversation and turn around and explain the same concept clearly to a non-technical customer
Requirements
5+ years of experience in Solutions Engineering, Solutions Consulting, or a related technical customer-facing role
Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
Experience designing and consuming REST APIs at scale
Proficiency with infrastructure-as-code (Terraform) and CI/CD pipelines (GitHub Actions or equivalent)
Demonstrated AI-native development practices — active use of LLM APIs, AI tooling, or AI-assisted workflows in prior roles
Familiarity with version control and collaborative development workflows (GitHub)
Experience with workflow automation platforms (Workato, Zapier, or similar)
Must be willing to work during US business hours
Nice to Have
Proficiency in Python and TypeScript/JavaScript; comfortable owning backend services while being capable across the stack
Prior experience in SaaS implementation, professional services, or a customer-facing engineering role
Exposure to HRIS, payroll, or POS system integrations
Experience building and maintaining shared internal developer tooling or libraries
Familiarity with MCP (Model Context Protocol) or agentic AI frameworks
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: Limassol, Cyprus
AloPlay is looking for an experienced, hands-on QA leader to take full ownership of quality assurance across our iGaming platform.
This is a leadership position responsible for consolidating our existing QA teams into one effective organization, establishing company-wide testing standards, and ensuring the reliability, functionality, and quality of our platform, products, integrations, and player-facing experiences.
The successful candidate will combine strong technical QA expertise, deep iGaming platform knowledge, analytical thinking, operational understanding, and proven leadership capabilities.
We are looking for someone who goes beyond managing test execution: a proactive leader who identifies risks, challenges assumptions, improves processes, and drives measurable improvements in product quality.
A major focus of the role will be implementing modern testing practices, including automation-first approaches and the extensive practical use of AI-powered tools to improve testing efficiency, coverage, and delivery speed.
Key Responsibilities:
1. QA Leadership & Organization
Lead and consolidate existing QA teams into a unified QA organization.
Establish clear responsibilities, ownership, and accountability across QA activities.
Manage, mentor, and develop QA engineers, team leads, and automation specialists.
Evaluate existing team capabilities, identify gaps, and optimize resource allocation.
Establish a culture of critical thinking, proactive problem-solving, and continuous improvement.
Build scalable QA processes that support AloPlay's growing portfolio of B2B clients and brands.
Maintain a hands-on approach to critical testing activities, technical challenges, and complex investigations.
2. End-to-End iGaming Platform Quality
Take responsibility for the QA strategy and testing coverage across the entire AloPlay ecosystem, including:
Player-Facing Platform
Registration, login, authentication, and account management.
Player onboarding and verification processes.
Deposits, withdrawals, cashier functionality, and payment methods.
Casino and sportsbook player journeys.
Bonuses, promotions, free spins, and loyalty features.
CRM communications, engagement campaigns, and retention flows.
Mobile, desktop, browser, and device compatibility.
UI/UX functionality, usability, and player experience consistency.
Back Office & Operational Systems
Back-office functionality, user permissions, and operational workflows.
Casino and sportsbook management functionality.
PSP integrations, payment routing, and transaction flows.
CRM and bonus configuration and execution.
Reporting, data accuracy, and operational dashboards.
Player account management and customer support tools.
Third-party provider integrations and related operational processes.
Multi-Brand & Multi-Market Environment
Validate functionality across multiple brands, configurations, GEOs, and currencies.
Ensure new brand launches meet defined quality standards.
Identify configuration-related defects and inconsistencies.
Establish reusable testing frameworks that support scalable brand deployment.
3. QA Strategy, Processes & Quality Governance
Define and implement a company-wide QA strategy.
Establish standardized testing methodologies, procedures, and documentation.
Implement risk-based testing and prioritize critical business and player flows.
Define clear testing requirements and acceptance criteria.
Establish release quality gates and measurable go/no-go criteria.
Ensure appropriate functional, regression, integration, API, exploratory, and end-to-end testing coverage.
Introduce structured root-cause analysis and preventive actions for recurring production defects.
Continuously evaluate testing effectiveness and identify opportunities for improvement.
Maintain visibility over product quality, outstanding defects, and release risks.
4. Automation & AI-Driven Testing
A key expectation of this position is to significantly increase the effectiveness and efficiency of QA through automation and AI.
Responsibilities include:
Define and execute a practical QA automation strategy.
Identify repetitive, high-volume, and business-critical testing scenarios suitable for automation.
Expand automated regression, API, integration, and end-to-end testing coverage.
Integrate automated testing into development and CI/CD pipelines.
Introduce and actively evaluate AI-powered testing solutions, including tools such as Claude and other relevant technologies.
Explore AI-assisted test-case generation, automated script creation, test maintenance, defect analysis, and regression optimization.
Reduce manual testing effort where automation can deliver reliable results.
Establish measurable automation targets and continuously assess their effectiveness.
Ensure automated tests are reliable, maintainable, and provide meaningful coverage.
The objective is not simply to introduce AI tools, but to demonstrate measurable improvements in testing speed, quality, and efficiency.
5. Release Quality & Production Reliability
Work closely with Engineering, Product, and Operations to ensure releases meet defined quality standards.
Establish release-readiness criteria and provide independent QA assessments.
Coordinate testing activities across multiple development teams and projects.
Ensure critical player and operational journeys are validated before production releases.
Establish effective smoke-testing and post-release verification processes.
Monitor production defects and identify recurring quality issues.
Participate in production incident investigations and root-cause analysis.
Drive preventive improvements to reduce production defects and operational disruptions.
Escalate significant quality risks with clear evidence and recommended actions.
6. Operational QA & Cross-Department Collaboration
Work closely with Casino, Sports, PSP, CRM, Customer Support, Product, and other operational departments.
Understand critical business processes and translate operational risks into structured testing requirements.
Establish testing procedures for new integrations, configuration changes, and operational functionality.
Ensure testing covers real-world business scenarios rather than only technical requirements.
Challenge unclear requirements, incomplete solutions, and potentially problematic business logic.
Collaborate with department managers to identify recurring issues and improvement opportunities.
Ensure operational incidents and player complaints contribute to ongoing QA improvements.
7. Quality Analytics & Performance Management
Define and maintain clear QA KPIs and performance dashboards.
Measure defect leakage into production, defect severity, test coverage, automation effectiveness, and release quality.
Track recurring defects and identify underlying patterns.
Analyze production incidents and operational issues to identify systemic weaknesses.
Use data to prioritize QA resources and testing activities.
Provide regular quality reports, risk assessments, and improvement recommendations to the VP R&D.
Demonstrate measurable improvements in product stability, testing efficiency, and delivery reliability.
Mandatory Experience
6+ years of professional QA experience, including at least 2 years in a QA leadership or management position.
Strong, practical experience within the iGaming industry, preferably with a B2B casino or sportsbook platform provider.
Proven experience managing QA engineers and coordinating testing across multiple products or development teams.
Strong understanding of casino, sportsbook, payments, bonuses, CRM, and player-facing platform functionality.
Demonstrated experience building or significantly improving QA processes and testing frameworks.
Strong knowledge of functional, regression, integration, API, exploratory, and end-to-end testing.
Practical experience with test automation frameworks and automated testing strategies.
Good understanding of web technologies, APIs, databases, and modern software development practices.
Experience working with Agile development teams and CI/CD pipelines.
Strong analytical capabilities, critical thinking, and structured problem-solving skills.
Ability to independently identify quality risks and challenge technical or business decisions.
Proven ability to prioritize effectively and deliver results in a fast-paced environment.
Strong communication, stakeholder management, and leadership skills.
Hands-on technical capability and willingness to investigate complex issues directly.
AI & Automation Expectations
Practical experience implementing or managing QA automation.
Familiarity with AI-assisted development or testing tools.
Ability to evaluate and introduce AI solutions into QA workflows.
Understanding of the opportunities and limitations of AI-generated tests.
A clear mindset toward reducing repetitive manual work and improving QA productivity through technology.
Technical Knowledge
Experience with several of the following:
Playwright, Cypress, Selenium, or similar automation frameworks.
REST APIs and Postman.
SQL and database validation.
Git and CI/CD pipelines.
Jira, Confluence, TestRail, Xray, or similar tools.
Browser developer tools and network debugging.
JavaScript/TypeScript or other relevant scripting languages.
AI-assisted tools such as Claude, GitHub Copilot, or equivalent solutions.
Kafka or other event-driven architectures.
Preferred Qualifications
Experience working for a B2B iGaming platform provider.
Experience managing QA across multiple brands, jurisdictions, or markets.
Experience testing payment systems, casino integrations, and complex bonus engines.
Experience implementing automation and AI-driven improvements with measurable results.
Familiarity with production monitoring, incident management, and quality analytics.
By joining us, you can expect:
A unique opportunity to build a career in a global, fast-growing company.
An attractive remuneration package, based on qualifications and experience.
Continuous learning and development opportunities.
Company-wide events and team activities, fostering a fun and supportive work environment.
Wolt monthly allowance.
Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages.
Medical and wellness app, supporting both mental and physical well-being!
Apply now and let’s achieve success together
Apply at
https://aloplay.bamboohr.com/careers/111?source=aWQ9MTg%3D
to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Germany; Austria; Netherlands; France; Spain; Portugal
About The Company
Headquartered in Sarasota, Florida, our client is a global provider of packaging and protective solutions across a diversified set of geographies and end-markets. The Company develops, manufactures, and sells a variety of solutions including paper and film-based pressure-sensitive and water-activated tapes, stretch and shrink films, protective packaging, woven and non-woven products and packaging machinery.
Responsibilities
1. Drive Business Growth: Actively expand our client's market share in the industrial adhesive tapes sector through targeted Business Development and New Business initiatives.
2. Acquisition & Projects: Identify and win new customers, uncover new application areas, and secure large-scale projects.
3. Key Account Management: Take responsibility for the strategic support and further development of existing Key Accounts to ensure long-term retention.
4. Partner Management: Collaborate closely with specialized distributors and converters to maximize market reach.
5. Technical B2B Sales: Manage the full sales cycle, including technical consulting, high-level product presentations, and contract negotiations.
6. Territory Management: Take full ownership of the sales region currently (not limited to) comprising the UK, Benelux, Northern Germany, Scandinavia, and Poland.
7. Penetrate and develop specific market segments within the region at the end user level.
8. Provide specialized business development to Distribution in the form of target lead generation specific to the territory.
9. Assist management with specialized market knowledge within end-user standard industrialized codes.
10. Establish and build relationships with distributor’s management and sales force, focusing on Sapphire Elite and Premier Distributors.
11. Train the distributor’s sales force on Intertape products while focusing on end-user activity and market penetration.
12. Assist in developing new products based on the needs of the end users in the market.
13. Run product trials and evaluations through sales cycle.
14. Establish and justify the value added products, programs and sales/marketing support (packaging specialists support as an integral part) that IPG delivers to ensure that IPG has a favored position in the account.
15. Train distributors by utilizing effective sales presentations, product knowledge, competitive knowledge, IPG resources (product specialists, product managers, and regional managers). Core competence on all specialized tapes, industrial MRO, Industrial OEM, Housing and construction is required (i.e. grades of tape, adhesives, backings, applications, major competitors, etc). Understanding the FAB’s (features, advantages, and benefits) of IPG products is also essential.
16. Penetrate market with end-user sales calls, corporate account sales calls, product demonstrations, and reinforcing the value added IPG brings to customers. Working with performance products and other specialists to achieve corporate goals.
17. Documentation of end-user focus by utilizing the customer relationship management software in a routine and timely manner (minimum once a week) with quality targets, initiatives and other appropriate sales activities. Ensure that all reporting is filled out properly and completely.
18. Compliance with all Internal Policies, i.e. responsiveness, pricing, returns and credit issues.
19. Monitor sales vs. forecasts and trends in relation to company objectives and competitive activities.
20. Keep management up to date with competitive information such as new products, competitive price books, and price increase & decrease letters.
21. Work proactively with customer service and the pricing team to resolve any outstanding issues within 24 hours. SPPA’s & Special Pricing Questionnaire ( SPQ) must be filled out properly and completely.
22. Ensure that the implementation and compliance of major and national accounts initiatives and plant audits are completed in a timely fashion. Any issues of non- compliance to be brought to management attention as soon as possible.
23. Performing all the duties as assigned by Supervisor.
24. Close business and turnover to the assigned distributor.
25. Any other tasks as required by the business.
Requirements
Bachelor’s degree, or equivalent in Business Administration/Marketing or related field preferred.
5+ years of experience in technical B2B sales of industrial adhesive tapes or closely related adhesive‑based industries essential.
Market knowledge in the Aerospace, Automotive, Building & Construction, or General Industry sectors.
Demonstrated success in both Business Development (new customer acquisition) and the strategic management of existing customer bases.
A proven track record with a distinct hunter mentality.
Ability to nurture a sustainable, relationship‑oriented approach to account management.
Existing network of distributors, converters, or industrial partners is highly desirable.
International sales experience preferred.
Ability to think ahead and plan over 1-2 year time span.
Ability to organize and manage multiple priorities.
Sales and service systems development and deployment.
Problem analysis and problem resolution at both a strategic and functional level.
Technical skills in strategic planning and sales planning.
Distributor training and development.
Strong customer orientation.
Excellent interpersonal and communication skills including presentation skills.
Team player.
Commitment to company values.
Computer proficiency.
Ability to complete significant travel - up to 75%.
Fluency in English; proficiency in the local language is a strong advantage.
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