Location: London
Workplace: OnSite
About Clarity
We’re pioneering Agentic AI — systems that don’t just respond, but reason, act, and adapt autonomously in complex workflows. This is about crafting AI Agent Experiences — designing agents that collaborate seamlessly with humans, learn from context, and make every customer interaction faster, smarter, and more empathetic.
You’ll own the technical vision and turn requirements into a live, reliable product used by brands like Grubhub, Booking.com http://Booking.com, Dropbox, Uber, Careem, and Fubo. You’ll collaborate directly with engineers, other tech leads, directors, and the CTO to evolve ambitious prototypes into a rock‑solid, scalable platform
What you’ll actually do
50% Build — design & ship
- Agentic AI for CX: Real‑time assistants that listen to calls/chats, retrieve from customer KBs, and draft responses with human‑in‑the‑loop controls.
- Structured extraction: Schema‑driven pipelines over unstructured text (and other modalities) using retrieval, tool‑use, and robust LLM prompting.
- Hybrid anomaly detection: Blend classical time‑series methods (e.g., decomposition, change‑point, forecasting) with LLM‑aware, contextful detectors for seasonality, spikes, step‑changes, and drift.
- Novelty discovery: Embedding‑based clustering and drift, topic surfacing, LLM summarization of emerging themes with deduplication and evidence links.
- Alerting & scoring: Severity/impact ranking, de‑noising, suppression/cool‑downs, routing, and feedback loops.
25% Architect & scale
- Own reliability, latency, and cost. Design online/offline eval harnesses, canaries, and SLAs; operate GPUs/accelerators where needed.
- Stand up and harden RAG pipelines (indexing, retrieval policies, grounding, guardrails) and agent frameworks.
- Take basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost tuning.
- Participate in on‑call for your area and drive root‑cause analysis with crisp follow‑ups.
15% Collaborate
- Pair with back‑end & front‑end to wire extractors/detectors and agents into ticketing, voice, and analytics stacks (APIs, webhooks, real‑time streams).
- Partner with PMs/CX to evolve taxonomies, schemas, and guardrails; translate business problems into shipped ML features.
10% Align & showcase
- Gather requirements from CX and product leads, demo new capabilities to execs & customers, and document impact with precision/recall, alert quality, latency, and cost metrics.
What makes you a great fit
- Startup hacker mindset: You self‑start from zero, respect no silos, and carry work from prototype to production. 🛠️
- AI‑native dev tools are your daily drivers: Cursor, v0, Claude Code (or similar).
- 7–10 years building production ML/back‑end systems; 2+ years leading while coding.
- Expert Python; strong back‑end chops (e.g., FastAPI, gRPC, Postgres, pub/sub/streams).
- Agents & RAG: Fluency with at least one agent framework (ADK preferred). Proven track record shipping AI agents and building RAG pipelines.
- LLM + DS depth: Prompting/tooling, retrieval design, LLM evals; hands‑on with time‑series analysis (forecasting, change‑point, drift).
- Cloud & ops: Basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost control.
- Communication: You explain results clearly, align stakeholders, and write crisp docs.
Bonus points
- DevOps wizardry; GPU/accelerator experience.
- Multimodal pipelines (text + voice + screenshots).
- Prior experience in contact center/CX analytics or novelty/anomaly systems.
- Founder or founding engineer experience
Location: Madrid
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Paris
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Portugal; San Francisco; France / Paris
Workplace: Remote
FOUNDING TECH RECRUITER (FREELANCE)
ABOUT PRAGMATIKE
Pragmatike is on a mission to help early-stage startups, and scaelups — win the talent war and build exceptional tech teams.
ABOUT THE ROLE
We’re looking for a Founding Tech Recruiter to build out our team as we embark on our next phase of growth. Someone smart — connected to the tech world — that moves, operates fast and efficiently — a superstar, a pirate. You'll operate as a strategic partner in the heart of the startup ecosystem, pioneering how we find, attract, and engage the world’s best talent.
WHY THIS ROLE IS DIFFERENT
- Shape the future of tech hiring: Engage directly with the startup and tech talent community, and become a visible advocate for Pragmatike.
- Zero-to-one impact: Design the recruiting systems, processes, and standards from scratch, and partner with product and engineering to refine our hiring approach.
- High leverage: Recruit across a variety of functions, from engineering to go-to-market, and see your impact on the business firsthand.
YOU’RE A FIT IF YOU…
- Have 5+ years of experience recruiting for technical roles in-house or at a search agency
- Are at ease in startup environments and thrive amid ambiguity, rapid iteration, and high growth
- Communicate clearly—both written and verbally—and make every candidate feel valued
- Are well-connected, respected by peers, and have a personal brand in the recruiting community (e.g., active LinkedIn, trusted network)
- Care deeply about quality, processes, and candidate experience
- Are excited to work flexibly—this role is fully remote and freelance-friendly
NICE TO HAVE
- Previous experience recruiting at early-stage startups or high-growth tech companies
- Familiarity with AI, SaaS, or B2B talent markets
- Enjoy writing or speaking about recruiting, talent, or startup culture
COMPENSATION & BENEFITS
- Flexible freelance contract with autonomy
- Direct impact on company growth and culture
- Opportunity to be Pragmatike’s first recruiter and shape our future
- Fully remote work environment and flexible hours
- Direct partnership with founders
Ready to shape the future of tech hiring at Pragmatike? Apply now and join us at the beginning of our journey. 🍜 🏴☠️
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Europe
We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, and we may help to find the right ones.
Currently, we are looking for an experienced Business Development Representative to join one of Toogeza’s clients.
WHAT YOU’LL DO
- Identify, research, and prospect HR Directors, People & Culture leaders, Employer Brand specialists, and C-level executives in target companies (200–2000+ employees).
- Run outbound campaigns (LinkedIn, Apollo, email, events) while also managing and qualifying inbound leads.
- Book and coordinate discovery calls, often joining early-stage conversations alongside the CEO.
- Collaborate closely with marketing on messaging, campaigns, and nurturing sequences.
- Track all activities in HubSpot CRM, ensuring accurate reporting on meetings, opportunities, and pipeline value.
- Continuously test new outreach angles (e.g., employee engagement ROI, gamification, recognition culture) and share insights with the leadership team.
- Support partnerships and ecosystem development when relevant (HR consultants, platforms, events).
WHAT SUCCESS LOOKS LIKE
- Consistent flow of qualified meetings and opportunities across geographies.
- Growing pipeline value tracked in HubSpot.
- Active collaboration with CEO to refine sales narratives and close early-stage deals.
- Visible contribution to revenue growth from sourced opportunities.
WHAT WE’RE LOOKING FOR
- 1–3 years in business development, sales development, or lead generation (SaaS, HR tech, or B2B software a plus).
- Strong English communication skills (written & verbal); additional languages (e.g., German, French, Spanish, Arabic) are a big plus.
- Confident speaking with senior stakeholders — HRDs, CPOs, CEOs.
- Metrics-driven and comfortable being accountable for meetings, pipeline creation, and conversion quality.
- Entrepreneurial mindset: resourceful, proactive, and comfortable in a startup environment where you help shape the process.
WHAT WE OFFER
- Competitive base + commission package.
- Direct collaboration with the CEO and founders — fast learning curve in B2B SaaS growth.
- The opportunity to represent a one-of-a-kind product and shape how it’s introduced to global markets.
- A chance to grow with an ambitious startup team, contributing to culture and success from the ground up.
- Global exposure: work with clients and prospects across EU, US, and Middle East.
- Career growth path into Account Executive or Partnerships roles.
- Flexible, remote-first setup with a culture of ownership and impact.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Yanbu, Saudi Arabia; Tabuk, Saudi Arabia; Madinah, Saudi Arabia
Eram Talent is excited to announce an opening for a Data Program Analyst in Saudi Arabia. In this critical role, you will be responsible for analyzing and managing data programs to support decision-making and operational efficiency. The Program Analyst will transform raw data into actionable insights, helping us measure our impact, improve our programs, and make data-driven decisions. This position requires a strong analytical mindset and the ability to work collaboratively with various teams to enhance data-driven strategies.
Key Responsibilities
Data Capture & Management -
Collect and maintain accurate data from participating startups and program activities. -
Ensure completeness, consistency, and reliability of data across multiple programs. -
Develop templates and processes for systematic data collection and verification. -
Generate ad-hoc reports and data analysis to support strategic planning, business development, and program improvements. -
Serve as the primary point of contact for startups regarding all data collection and reporting requirements.
Program Support & Analysis
Support program managers in planning and executing core activities (bootcamps, workshops, demo days, etc.).
Track program delivery against timelines and escalate risks or delays.
Contribute to preparation of program briefs, meeting notes, and stakeholder updates.
Dashboard Development & Reporting
Build and maintain dashboards to track KPIs, startup metrics, and ecosystem impact.
Support the preparation of presentations with clear data visualizations and insights
Startup Engagement & Program Support
Proactively follow up with founders and team members to ensure timely submission of data and reports
Support the onboarding of new startups into our data systems and reporting frameworks
Requirements
Bachelor's degree in Business, Economics, Data Science, or a related field is required.
2–4 years of professional experience in data analysis, program management support, or within startup/innovation ecosystems.
Demonstrated ability to manage datasets with an extremely high level of accuracy and attention to detail required
Proficiency in SQL, data visualization tools (e.g., Power BI, Tableau), and Excel.
Demonstrated ability to manage datasets with an extremely high level of accuracy and attention to detail required.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication skills, both verbal and written.
Ability to work collaboratively in a team environment.
Experience with data governance and data management frameworks is a plus.
Fluency in English is required; proficiency in Arabic is an advantage.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing. We are hiring a Solutions Architect for Automotive to help our partners (companies like Mercedes, Ford, GM, Elektrobit, Intel, Nvidia, Google, Dell, HP, Accenture, Tata and the like) and prospects understand and embrace our open source platform for themselves and their customers.
Our worldwide field engineering team apply expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu, OpenStack, Kubernetes, AI/MLOps and a wide range of associated technologies. We are experts in the whole open source stack, from kernel to desktop, from cloud to embedded. And we continue to expand our range of offerings to bring our security, management and developer experience to the smallest Linux environments and devices. Our team is also interested in business problems - building things reliably, efficiently and cost-effectively, and we have to learn to speak the language of our customers and their industries.
Beyond an expected Automotive expertise, this career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also dedicated team players that take pride in team and company wins.
We often say that our field engineers have 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true.
Location
: This is a home-based role, we are hiring worldwide.
What your day will look like
Engage customers during presales to gather requirements and explain our technology
Liaise with other Canonical's experts (mastering the Cloud, Kubernetes, Security or Safety, etc) to aggregate our collective knowledge into comprehensive solutions for our prospective clients
Participate to the delivery of select projects related to Embedded Linux, including demos and PoCs
Convey market requirements to key stakeholders in our organization, and sometimes participate to the development or refining of generic solutions to unlock market potential
Be both a customer advocate and a trusted advisor to Canonical
If you have a passion for the latest open source technologies applied to Automotive, if you want to play an active role in building Software Defined Vehicles, if you are curious with a will to learn how to leverage and adapt Cloud technologies to the embedded world, you will love working at Canonical.
What we are looking for in you
Bachelor’s degree in Computer Science or related technical field
Extensive Linux experience - Debian or Ubuntu preferred
Solid embedded Linux experience - Yocto or RTOS
Fluency in Golang, Python, C, C++, or Rust
Professional written and spoken English in addition to the local language
Excellent communication and presentation skills
Interest in customer-facing engagement, including pitching, demonstrating and understanding customer environment and needs
Result-oriented, ability to multi-task
A personal drive to meet commitments
An humble learner and quick study
Relevant experience in the Automotive industry
Albeit many projects can be done remotely, the successful candidate will be willing to travel up to 30% of the time for customer meetings, company events, and conferences
Additional skills that you might also bring (but not mandatory)
Experience with ISO26262 and/or ISO21434
Experience with customer engagements
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-Remote
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a Principal Salesforce Architect, reporting to the Director – Enterprise Architecture, to work with the IT team, product teams, as well as senior executives to drive the design of our enterprise domain taxonomy. As a Salesforce architect, you will be required to represent deep expertise on modernization and transformation of mission critical applications facilitated by aligning these applications to their core business domains. The ideal candidate will champion business and technology alignment of core capabilities ensuring the buildout of an enterprise taxonomy framework which will underpin domain roadmaps and technology transformation. We are seeking a candidate who has great breadth and depth of experience when it comes to developing business relationships and ensuring technology alignment.
Key Responsibilities:
•Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership
•Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks that guide technology solutions, especially those requiring integration of multiple platforms, operating systems, and applications across the business.
•Develop and manage a technical strategy and coordinates adoption. This individual will be responsible for architecting enterprise guidance that conveys standard processes and common pitfalls for system design, infrastructure integrations, application development practices, and application runtime principles.
•Manage the architecture review process by creating validation checklists, reviewing architectural artifacts, and providing domain specific guidance to drive architectural alignment across the enterprise.
•Translate business requirements into well architected solutions that best leverage the Salesforce com platform
•Design and develop effective and efficient end to end solutions for complex business problems
•Apply architectural and engineering concepts to design solutions that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability.
•Manage the technical delivery of custom development integrations and data migration elements of a Salesforce com implementation
•Technical Strategy Development: Develop and execute a comprehensive technical strategy for Salesforce platform encompassing architecture design development integration and maintenance
•Conduct research and develop Proof of Concepts on emerging technologies and implementation toolkits in support of anticipated development efforts and recommend technologies that are functionally robust and cost effective.
•Research, enforce, and drive the adoption of design patterns throughout the enterprise and evangelize standard processes for solution design and development.
•Contribute to producing target state solution architectures, conducting architectural assessments and gap analyses, and shaping the overall solution strategy and roadmap
•Partner with data architect(s) to support data management practices, ensuring data integrity, security, and compliance
•Partner with integration architect(s) to support integration strategies ensuring seamless communication and data flow across various systems
•Work closely with solution architects to ensure that individual solutions align with the overall enterprise architecture
•Collaborate with business leaders to create business capability models that align technology capabilities with business needs
•Contribute to building a vibrant ‘learning community’ within the enterprise architecture discipline, fostering continuous improvement and consistently delivering value to various business units
Required Experience & Skills:
•Bachelor's or Master's degree in Computer science, Information Technology, or a related field
•5+ years of experience as a senior domain architect or senior enterprise architect.
•Prior experience as a Principal Salesforce Architect in a global organization working with Salesforce Connected Apps (applications from SalesForce App Exchange)
•Proven experience designing and delivering complex B2B SaaS Salesforce solutions.
•Led at least two large-scale Product-to-Cash (CPQ/RCA) implementations from design to go-live, with 5+ years of experience defining Salesforce architecture across quoting, contracting, fulfilment, billing, revenue, customer success, and customer support.
•Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps would be a plus
•Experience with planning and leading architecture delivery for large-scale business and systems transformation programs is a must
•Proven track record of successfully leading large scale Salesforce initiatives from concept to delivery
•Deep understanding of Salesforce architecture capabilities and ecosystem including Sales Cloud Service Cloud Marketing Cloud and Community Cloud or SuccessFactors ecosystem.
•Strong leadership and interpersonal skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders
•Salesforce certifications such as Salesforce Certified Technical Architect CTA Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
•5 years of Hands-on enterprise architecture framework experience (TOGAF, C4, Archimate etc.)
•Strong analytical, problem-solving, communication skills
•Previous roles with a focus on data architecture, application or solution architecture, integration, risk management, and technology standards
•Strong understanding of security architecture principles and practices
•Proven experience in business capability modeling and translating business needs into technology solutions
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset.
#LI-AJ
#LI-remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $154,100-$192,600 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Home based - EMEA
Be the voice of Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We’re looking for an energetic and creative Senior Communications Manager with experience in analyst relations (AR) to join our communications team. The ideal person for this role will drive communications strategy through the analyst relations channel in order to increase Canonical’s visibility among industry influencers and shape market perception.
Canonical serves a diverse customer base, ranging from end users to startups, large enterprises and governments. Our portfolio is broad in scope and in reach. The ideal candidate is passionate about technology, curious about shaping the evolving AR field, and relishes the challenge of communicating a diverse product range based on trusted open source.
The AR field is becoming increasingly data-driven. Market research is also changing as a discipline thanks to AI models. As the voice of Canonical towards analysts and industry influencers, you will define and implement a strategy for data-driven engagement across portfolio areas, building on key narratives, developing new ones, and establishing relationships to advance our position across markets and foster long-term brand equity.
This role will involve close partnership with the Product Management function within the company, as well as the Alliances, Sales and Marketing teams, to communicate key product news and announcements and manage perception of Canonical and its range of products among analysts. You will have the opportunity to shape the AR field in the company and help our organization stay ahead of the curve using technologies like AI to conduct market research and assess market perception, delivering insights to the business.
This is a senior position and sits in the communications team reporting to the Director of Communications.
Location:
This role will be based remotely in the EMEA region.
What your day will look like
Prepare and execute analyst-focused communications plans for product announcements, new partnerships and other initiatives in line with our go-to-market strategy
Proactively look for ways to use new technologies like AI to analyze market trends and assess analyst perception and sentiment of Canonical and its products
Understand GenAI platforms developed by analyst firms and ensure they contain the right information about Canonical’s portfolio
Craft and deliver compelling narratives about Canonical and its products in line with our company vision
Manage analyst relationships directly, coordinating touchpoints throughout the year both through online briefings and industry events
Measure the impact of the AR program, reporting regularly on progress to leadership, implementing the necessary tooling to improve collaboration and managing spend
Proactively position the company in key analyst reports to drive recommendations and strengthen the company’s brand
Support the Director of Communications on Corporate Communications initiatives
What we are looking for in you
Extensive experience in communications with proven achievements in the AR field and market research
Experience managing technology communications (agency or in-house) or global AR programs
A track record of delivering innovative and successful communications campaigns in the technology space, and enhancing company positioning through AR programs
Experience in cloud/SaaS/open source technology
An analytical eye and the ability to develop measurement frameworks to inform decision making at leadership level
Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams to ensure alignment between campaign objectives and PR/AR initiatives
Excellent verbal and written communication skills
Proven ability to prioritize and differentiate what matters from the noise, meeting deadlines without sacrificing quality
Affinity for planning is a must, experience with project management tools like Jira is an advantage
Background in product management or product marketing is a plus
Willingness to travel up to 4 times a year for internal events
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
🏠Fully remote working environment - we’ve been working remotely since 2004!
📚Personal learning and development budget of 2,000USD per annum
💰Annual compensation review
🏆Recognition rewards
🏝 Annual holiday leave
👶Parental Leave
🧑💼Employee Assistance Programme
🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’
✈️Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Munich, Germany
Our client is a digital strategy consultancy founded in 2011 and headquartered in Munich, Germany. With more than 300 employees and over 2,000 projects completed worldwide, the firm supports clients in over 50 countries. They specializes in four core areas:
Transaction Advisory
(digital due diligence, exit readiness)
Digital Strategy
(growth models, go-to-market, transformation roadmaps)
Digital Execution
(marketing, automation, experience design, integrations)
Tech, Data & AI Transformation
(architecture, AI solutions, data platforms)
The company works closely with investors, private equity firms, mid-sized companies, and corporates, focusing on measurable value creation. Its unique strength lies in combining strategy with hands-on implementation to unlock digital growth and transformation.
What we look for:
You jointly take on the strategic leadership and further development of the Transaction Advisory / Strategy Team with our management.
You have overall responsibility for customer acquisition, team staffing, strategic project prioritization, project execution, success, and profitability, as well as customer satisfaction.
You are responsible for the successful end-to-end implementation of international Commercial / Digital / Tech /Data Due Dilligence projects for buy-side and sell-side transactions, defining the appropriate strategy together with the customer, defining requirements, and ensuring the smooth implementation of customer projects.
You drive the further development of internal know-how (Thought Leadership) as well as the establishment of partnerships with leading large- and mid-cap private equity funds.
You establish and optimize the standardization of processes and templates, including quality assurance processes for ongoing projects or newly developed solutions.
You play a proactive role in sales and pitching activities and develop new (AI) services based on current trends and industry developments.
You work closely with the their Leadership Team from all departments.
You represent our client and the Transaction Advisory / Strategy Team at events, trade shows, and universities.
You work together with the People & Culture Team on the further development of the Transaction Advisory / Strategy Team and support the recruitment of top talent.
Requirements
You hold a university degree with excellent performance in Computer Science, Business Administration, Economics, or a related field (an MBA is advantageous).
You have 8+ years of professional experience, focusing on (digital) strategy consultinng, transaction advisory, or digital marketing.
You have expert knowledge and a deep understanding of tech, marketing and AI, as well as the latest tools and current trends in the digital sector.
You have proven experience and excellent skills in team coordination, leadership, and project management.
You have strong analytical and conceptual skills and work in a structured and results-oriented manner.
You excel in oral and written communication skills.
You are a service-oriented and communicative team player with a high degree of self-responsibility and passion for your work.
You speak English fluently; regional languages are an advantage.
Benefits
Your impact is crucial
: You actively shape the digital future in a highly motivated & smart team in direct cooperation with the founders & partners, creating real added value by linking strategy and implementation.
Your hard work pays off!
You benefit from attractive salary packages, participation in sales success and exclusive investment opportunities. In addition, we promote our top talents through the 'Digital Leaders of Tomorrow' program and thus offer you further exciting benefits.
Your development - our concern:
From day one, you will be supported on your journey through a wide range of development opportunities, quickly take on responsibility and have the opportunity to shape your individual career at our client - with us you will become a digital leader!
Your working environment:
You will be immersed in a diverse and family-friendly environment with a strong team spirit, benefitting from a flexible and hybrid working model in one of our offices in Munich, Berlin, Hamburg, London, Milan and Amsterdam.
Your view into the future:
You will work at the cutting edge and gain valuable insights and practical experience with a focus on digital business models and data-driven value creation in eight forward-looking industries.
Your benefits on top:
You can look forward to regular team events and joint sports sessions, an attractive company pension scheme, access to local fitness and wellness partnerships as well as mobility and meal allowances and a wide range of other company benefits.
Location: Munich, Germany
Our client is a digital strategy consultancy founded in 2011 and headquartered in Munich, Germany. With more than 300 employees and over 2,000 projects completed worldwide, the firm supports clients in over 50 countries. They specializes in four core areas:
Transaction Advisory
(digital due diligence, exit readiness)
Digital Strategy
(growth models, go-to-market, transformation roadmaps)
Digital Execution
(marketing, automation, experience design, integrations)
Tech, Data & AI Transformation
(architecture, AI solutions, data platforms)
The company works closely with investors, private equity firms, mid-sized companies, and corporates, focusing on measurable value creation. Its unique strength lies in combining strategy with hands-on implementation to unlock digital growth and transformation.
What we look for:
You jointly take on the strategic leadership and further development of the Digital Strategy & Execution Team with our management.
You have overall responsibility for customer acquisition, team staffing, strategic project prioritization, project execution, success, and profitability, as well as customer satisfaction.
You are responsible for the successful end-to-end implementation of projects, defining the appropriate (go-to-market) strategy together with the customer, defining requirements, and ensuring the smooth implementation of customer projects and excellent customer experience.
You drive the further development of internal know-how (Thought Leadership) as well as the establishment of external partnerships.
You establish and optimize the standardization of processes and templates, including quality assurance processes for ongoing projects or newly developed solutions.
You play a proactive role in sales and pitching activities and develop new services based on current trends and industry developments.
You work closely with the their Leadership Team from all departments.
You represent our client and the Digital Strategy & Execution Team at events, trade shows, and universities.
You work together with the People & Culture Team on the further development of the Strategy & Execution Team and support the recruitment of top talent.
Requirements
You hold a university degree with excellent performance in Management, Business Administration, Economics, or a related field (an MBA is advantageous).
You have 8+ years of professional experience in the digital environment, focusing on strategy, transaction advisory, or digital marketing.
You have expert knowledge and a deep understanding of the tech and/or commerce landscape, as well as the latest tools and current trends in the field of digital Marketing and Sales.
You have proven experience and excellent skills in team coordination, leadership, and project management.
You have strong analytical and conceptual skills and work in a structured and results-oriented manner.
You excel in oral and written communication skills.
You are a service-oriented and communicative team player with a high degree of self-responsibility and passion for your work.
You speak English fluently; regional languages are an advantage.
Benefits
Your impact is crucial
: You actively shape the digital future in a highly motivated & smart team in direct cooperation with the founders & partners, creating real added value by linking strategy and implementation.
Your hard work pays off!
You benefit from attractive salary packages, participation in sales success and exclusive investment opportunities. In addition, we promote our top talents through the 'Digital Leaders of Tomorrow' program and thus offer you further exciting benefits.
Your development - our concern:
From day one, you will be supported on your journey through a wide range of development opportunities, quickly take on responsibility and have the opportunity to shape your individual career at our client - with us you will become a digital leader!
Your working environment:
You will be immersed in a diverse and family-friendly environment with a strong team spirit, benefitting from a flexible and hybrid working model in one of our offices in Munich, Berlin, Hamburg, London, Milan and Amsterdam.
Your view into the future:
You will work at the cutting edge and gain valuable insights and practical experience with a focus on digital business models and data-driven value creation in eight forward-looking industries.
Your benefits on top:
You can look forward to regular team events and joint sports sessions, an attractive company pension scheme, access to local fitness and wellness partnerships as well as mobility and meal allowances and a wide range of other company benefits.
Location: Munich, Germany
Our client is a digital strategy consultancy founded in 2011 and headquartered in Munich, Germany. With more than 300 employees and over 2,000 projects completed worldwide, the firm supports clients in over 50 countries. They specializes in four core areas:
Transaction Advisory
(digital due diligence, exit readiness)
Digital Strategy
(growth models, go-to-market, transformation roadmaps)
Digital Execution
(marketing, automation, experience design, integrations)
Tech, Data & AI Transformation
(architecture, AI solutions, data platforms)
The company works closely with investors, private equity firms, mid-sized companies, and corporates, focusing on measurable value creation. Its unique strength lies in combining strategy with hands-on implementation to unlock digital growth and transformation.
What we look for:
You take responsibility for international commercial / digital / tech / data due diligence reports for buy- and sell-side transactions.
You manage analyses of (digital) business models for leading private equity clients in an international context.
You develop an equity story and (digital) value creation initiatives for portfolio companies of our private equity clients.
You identify client consulting needs, structure the problem, and independently develop solutions.
You analyze the strategic impact of artificial intelligence (AI) on business models and its application fields.
You lead project teams and coordinate with external parties.
You are responsible for the organization of core activities such as workshops, meetings, research, stakeholder engagement, business analyses, technical analyses and solution design as part of both external and internal projects.
You supervise and develop the team and support recruiting activities for new and high-potential managers.
Requirements
You hold a university degree with excellent grades in business, economics, computer science or a related discipline (Master's degree or MBA are a plus).
You bring at least 5 years of relevant work experience with a focus on (digital) strategy consulting, transaction advisory or digital marketing.
You have a strong affinity for technology, including digital marketing, technology or AI.
You demonstrate a distinct customer orientation and possess the ability to mediate between the client and the company.
You have strong analytical skills combined with a creative mind.
You possess strong Excel and PowerPoint skills.
You have excellent verbal and written communication skills.
You are a service-oriented and communicative team player with a passion for your work.
You speak English fluently; regional languages are an advantage.
Benefits
Your impact is crucial
: You actively shape the digital future in a highly motivated & smart team in direct cooperation with the founders & partners, creating real added value by linking strategy and implementation.
Your hard work pays off!
You benefit from attractive salary packages, participation in sales success and exclusive investment opportunities. In addition, we promote our top talents through the 'Digital Leaders of Tomorrow' program and thus offer you further exciting benefits.
Your development - our concern:
From day one, you will be supported on your journey through a wide range of development opportunities, quickly take on responsibility and have the opportunity to shape your individual career at our client - with us you will become a digital leader!
Your working environment:
You will be immersed in a diverse and family-friendly environment with a strong team spirit, benefitting from a flexible and hybrid working model in one of our offices in Munich, Berlin, Hamburg, London, Milan and Amsterdam.
Your view into the future:
You will work at the cutting edge and gain valuable insights and practical experience with a focus on digital business models and data-driven value creation in eight forward-looking industries.
Your benefits on top:
You can look forward to regular team events and joint sports sessions, an attractive company pension scheme, access to local fitness and wellness partnerships as well as mobility and meal allowances and a wide range of other company benefits.
Location: Munich, Germany
Our client is a digital strategy consultancy founded in 2011 and headquartered in Munich, Germany. With more than 300 employees and over 2,000 projects completed worldwide, the firm supports clients in over 50 countries. They specializes in four core areas:
Transaction Advisory
(digital due diligence, exit readiness)
Digital Strategy
(growth models, go-to-market, transformation roadmaps)
Digital Execution
(marketing, automation, experience design, integrations)
Tech, Data & AI Transformation
(architecture, AI solutions, data platforms)
The company works closely with investors, private equity firms, mid-sized companies, and corporates, focusing on measurable value creation. Its unique strength lies in combining strategy with hands-on implementation to unlock digital growth and transformation.
What we look for:
You take responsibility for strategic projects and clients in an international context.
You lead project teams and coordinate with external stakeholders.
You create written communication for clients that are impactful and meaningful in a variety of media including reports and slide packs.
You lead the organization of activities such as workshops, meetings, research, stakeholder engagement, business analyses, technical analyses, and solution design as part of both client projects and internal projects.
You conduct research into new topics that are of interest to our clients.
You run workshops with clients supporting them in content questions.
You supervise and develop your team and support recruiting activities for new and high-potential strategy managers.
Requirements
You hold a university degree with excellent grades in business, economics, or a related discipline (Master's degree or MBA are a plus).
You bring at least 5 years of relevant work experience in a digital marketing environment with a focus on (digital) strategy, transaction advisory, or digital marketing – additional experience is a plus.
You demonstrate proven high analytical ability and a strong affinity for technologies combined with a creative mind.
You exhibit outstanding team coordination and team leading skills.
You showcase very good Excel and PowerPoint skills.
You are a service-oriented and communicative team player with a passion for work.
You display distinct customer orientation and possess the ability to mediate between the client and the company.
You have excellent verbal and written communication skills, particularly in written short copy.
You speak English fluently; regional languages are an advantage.
Benefits
Your impact is crucial
: You actively shape the digital future in a highly motivated & smart team in direct cooperation with the founders & partners, creating real added value by linking strategy and implementation.
Your hard work pays off!
You benefit from attractive salary packages, participation in sales success and exclusive investment opportunities. In addition, we promote our top talents through the 'Digital Leaders of Tomorrow' program and thus offer you further exciting benefits.
Your development - our concern:
From day one, you will be supported on your journey through a wide range of development opportunities, quickly take on responsibility and have the opportunity to shape your individual career at our client - with us you will become a digital leader!
Your working environment:
You will be immersed in a diverse and family-friendly environment with a strong team spirit, benefitting from a flexible and hybrid working model in one of our offices in Munich, Berlin, Hamburg, London, Milan and Amsterdam.
Your view into the future:
You will work at the cutting edge and gain valuable insights and practical experience with a focus on digital business models and data-driven value creation in eight forward-looking industries.
Your benefits on top:
You can look forward to regular team events and joint sports sessions, an attractive company pension scheme, access to local fitness and wellness partnerships as well as mobility and meal allowances and a wide range of other company benefits.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Growth engineering builds the systems and applications that power every growth channel at Ramp. As an engineer on this team, you’ll own foundational problems ranging from high volume data ingestion and interfaces to customer-facing applications and AI-powered workflows. You’ll partner closely with product, data, and design, and work directly with stakeholders across growth, sales, and finance. This role offers high ownership, broad technical scope, and the opportunity to directly shape Ramp’s growth engine and scale Ramp to its next millions of users.
Check out our Engineering Blog https://builders.ramp.com/ to learn more about our tech stack, mission, and values!
WHAT YOU’LL DO
- Build software that helps grow Ramp to its next millions of users
- Build and scale internal platforms and applications (e.g. workflow orchestration, incentives, sales and marketing apps) that power growth across the company
- Design and maintain data ingestion and activation pipelines across Ramp products, internal business systems, external systems, and third-party data
- Apply AI/LLMs to unstructured data processing, automation, personalization, and growth signal derivation
- Drive business outcomes through experiments and metric-driven software development
- Make thoughtful prioritization and scoping decisions around when to build custom solutions vs. leverage third-party tools
- Work in a fast-moving, collaborative engineering team alongside partners in product, data, and design
WHAT YOU NEED
- Minimum of 3 years of experience in a software development role
- Experience shipping fast, reliable applications using modern development tools and infrastructure
- Comfort operating in a fast-paced, constantly evolving startup environment
- Ability to improvise and develop creative solutions when standard approaches fall short; strong bias toward pragmatism in the face of uncertainty
- Perpetual curiosity and a passion for continuously improving your craft
NICE-TO-HAVES
- Startup experience as a technical co-founder or early engineer
- Experience with the modern data stack (e.g. ETL tools like Fivetran, workflow orchestrators like Airflow, data platforms like Snowflake)
- Experience applying AI/LLMs in production environments
- Strong perspective on the engineering development lifecycle (system design, documentation, testing, and long-term codebase health)
- Experience building user-facing data or internal business applications
- Familiarity with tools that power marketing and sales automation, personalization, and analytics
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Workplace: fully
About Utorg
Founded in 2019, Utorg builds the infrastructure behind stablecoin payments: on/off-ramps, self-custodial wallets, and crypto cards. Over 2 million users across 130+ countries already buy, hold, and spend crypto through our app. On the B2B side, the same rails power 2,100+ platforms, with $2.4B+ moved to date.
Fully MiCA-authorized across the EEA. PCI DSS Level 2 certified. Backed by Dragonfly, TA Ventures, and Hypra.
We are an international team of young and ambitious professionals united by a passion for innovation and a belief in the decentralized world. And now, we are looking for a
Head of Crypto Vertical
who will strengthen our team and contribute to the success of our products and the bright future of Web3.
Mission:
Build and scale the crypto business line (crypto card, non-custodial wallet, trading) into an autonomous, high-growth vertical.
Own the P&L
and drive revenue, profitability, and sustainable, regulation-aware growth.
What you will do:
P&L ownership
for the crypto vertical: budgeting, forecasting, pricing, margin management.
Partnerships & BD:
identify, negotiate, and close strategic deals (issuers/processors, liquidity, payroll/HR SaaS, neobanks, exchanges, aggregators, merchants).
Market & regulation:
track competitors, user behavior, and rules (
KYC/AML/MiCA, card schemes, on/off-ramps
) and turn insights into action.
Team:
own the hiring plan and
build a lean business team from zero
(growth/performance, BD/partnerships, ops/support). Set clear responsibilities and KPIs, coach for performance, and make tough calls when someone doesn’t deliver.
Cross-functional leadership:
align Product, Legal/Compliance, Ops, Data, and Marketing around clear commercial targets and SLAs.
Reporting:
present plans, numbers, and decisions to founders/execs.
First 3–6 months (hands-on):
You’ll run ops yourself,
set up the initial processes
(pipelines, SLAs, weekly KPIs, monthly P&L), and
hire the core business team
(growth, BD, ops).
You’ll
launch acquisition channels
(target
LTV/CAC ≥ 3
in one priority segment) along with the CMO and
close the first 2–3 strategic B2B/B2B2C deals
.
Once ops are stable, you shift even more time to scaling and strategy.
Requirements:
5+ years
in fintech/crypto/payments/banking with GM / Head of BizDev / Head of Business-type ownership.
Proven
P&L
delivery on revenue, profit, margin, and volume targets.
Hands-on launching/scaling
crypto payments/wallets/cards/trading
(B2C and B2B/B2B2C).
Strong command of
unit economics
(CAC, LTV, ARPU, margin, payback), pricing, and portfolio prioritization.
Deep
partnerships/BD
track record: sourcing, negotiating, contracting, integrating, and making deals perform.
Solid grasp of
KYC/AML/MiCA
, card-scheme, and on/off-ramp constraints; productive work with Legal/Compliance.
Strong analytical skills (SQL/BI a plus) and clear executive communication in English.
What this role is not:
This is
not
a classic product manager or chief product officer role.
What we offer:
Established yet dynamic environment
: We’re a well-rooted fintech company with several profitable products and structured business units. Historically strong in B2B2C across Europe, we’re now doubling down on building and scaling a consumer-facing crypto vertical
Real traction, not just vision
: Our non-custodial wallet and crypto card are already live with confirmed product-market fit in multiple segments (with strong revenue and 6-month retention metrics). Crypto IBAN is in development, and trading is at the concept stage. There's still untapped potential in segments we haven’t entered yet.
Ownership and autonomy
: This role is essentially a mini-CEO position. You’ll have full P&L ownership, a direct line to the founders, and the mandate to build a standalone business unit with a 2+ year strategic horizon. You'll shape product offerings, growth strategy, and go-to-market channels.
Hands-on early stage, high leverage long-term
: In the first 3–6 months, you’ll build the business team (growth/BD/ops), establish processes (pipeline, SLA, KPI, P&L), and drive predictable growth via performance marketing, brand, sales, and strategic partnerships. From there, it’s all about scale and long-term impact.
Resources and support where it matters
: You’ll get the budget and resources aligned with your roadmap, autonomy in decision-making, and influence over a broader fintech product portfolio (wallet, card, IBAN, trading) in one of the most promising markets: crypto in the EU.
Location: New York; San Francisco
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We’re looking for Forward Deployed Engineers on our engineering team who want to work at the intersection of deep infrastructure work and direct customer impact. As an FDE, you’ll partner with leading AI companies and foundation labs on cloud architecture, networking, storage, containerization, sandboxing, and more, helping them design and ship production infrastructure on Modal’s platform.
The FDE team today includes world-class software engineers, computational scientists, ML engineers, and former founders. We’re looking for people with strong engineering fundamentals, deep curiosity across the infrastructure stack, and energy for working directly with customers on hard problems.
WHAT YOU’LL WORK ON:
- Work hands-on with companies like Suno, Lovable, Cognition, and Meta to architect and deploy massive-scale production workloads on Modal
- Lead technical discovery and architecture sessions with prospective and existing customers
- Architect migration paths from existing cloud infrastructure (AWS, GCP, Azure) to Modal’s serverless platform
- Collaborate with Modal’s product and sales teams, contributing to the platform as both an engineer and a product stakeholder
- Build trusted relationships with technical leaders (CTOs, VPs of Engineering, ML leads) at companies doing frontier AI work
- Conduct technical demos, experiments, and proofs of concept that make Modal’s infrastructure advantages tangible
YOU MAY BE A FIT IF:
- You have 3+ years of professional software engineering experience
- You have hands-on experience with cloud platforms (AWS, GCP, Azure), including compute, storage, networking, and container orchestration (Docker, Kubernetes)
- You’re familiar with distributed systems architecture, data pipelines, and Infrastructure as Code (Terraform, Pulumi, CloudFormation)
- You’re a strong communicator who can go deep on systems architecture with an infrastructure team and clearly articulate tradeoffs to technical leadership
- You have a genuine interest in working directly with customers: you find it energizing to understand someone else’s problem and help them solve it
- You’re willing to work in person in New York City, San Francisco, or Stockholm
NICE-TO-HAVE:
- Experience leading large-scale migration efforts, open-source contributions, or side projects you’re proud of
ОфисMadrid
ОфисParis
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